2011 GMC Sierra 2500

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/27/2017· AIR BAGS

  TAKATA RECALL - I RECEIVED THE RECALL NOTICE SHORTLY AFTER IT WAS ANNOUNCED ON 5/27/16. I HAVE CONTACTED MULTIPLE DEALERS NUMEROUS TIMES AND I'M ALWAYS TOLD THAT THERE'S NO REMEDY YET FROM THE MANUFACTURER. IT HAS BEEN OVER A YEAR AND A HALF, WITH NO FIX AVAILABLE. I HAVE NOT HAD AN ACCIDENT THAT WOULD DEPLOY THE AIRBAG, BUT WOULD LIKE TO GET IT FIXED AS SOON AS POSSIBLE. I LAST CONTACTED GUNN BUICK GMC IN SAN ANTONIO, TEXAS ON 12/12/17.

• 12/13/2016· ENGINE,FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2011 GMC SIERRA 2500. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE EXHAUST FLUID AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS KEROSENE MIXED IN WITH THE DIESEL FUEL. THE CONTACT STATED THAT THE FUEL WAS DRAINED FROM THE FUEL TANK AND NEW FUEL WAS ADDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,028.

• 12/11/2018· AIR BAGS

  TAKATA RECALL, NOTHING HAPPENED SO FAR BUT DEALERSHIPS (ROGER DEAN CHEVROLET CAPE CORAL AND VICTORY LAYNE FT. MYERS WON'T DO A THING TO REPLACE THE AIRBAGS

• 12/11/2017· AIR BAGS

  TAKATA RECALL ISSUED MAY 27, 2016. WE HAVE CONTACTED GMC DEALERSHIP SERVICE CENTER. THEY KEEP SAYING THERE IS NO FIX.

• 12/08/2017· STEERING

  TL* THE CONTACT OWNS A 2011 GMC SIERRA 2500. THE CONTACT WAS DRIVING AT APPROXIMATELY 35 MPH WHILE MAKING A RIGHT TURN, WHEN THE STEERING WHEEL SEIZED AND SUDDENLY FUNCTIONED AS NORMAL. THE FAILURE HAD OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A LOCAL DEALERSHIP: MEDVED CHEVROLET BUICK GMC 1506 S WILCOX ST, CASTLE ROCK, CO 80104 WHERE THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,499.

• 12/04/2020· AIR BAGS,SEAT BELTSCrash

  TO AVOID A HEAD ON COLLISION I HAD TO MOVE TO THE RIGHT OF MY LANE AND I HIT A MOUNTAIN HEAD ON AND NEITHER THE DRIVER OR PASSENGERS AIRBAG DEPLOYED. THE VEHICLE OVER TURNED ON ITS LEFT DRIVER SIDE AFTER SKIDDING ALONG PAVEMENT FOR A FEW YARDS IT FINALLY CAME TO A STOP. THERE WERE NO PASSENGERS. I WAS THE DRIVER AND SUSTAINED LACERATIONS TO MY HEAD BRUISING IN CHEST AREA AND A PUNCTURED LEFT LUNG. THE VEHICLE WAS IN MOTION GOING 35 MPH

• 12/01/2017· ENGINE

  MY 2011 GMC DURAMAX DISPLAYS CODES (P0676), (P2493), (P122D0 AND (P140A) RELATED TO THE EGR AND THROTTLE BODY. I LOCATED SPECIAL WARRANTY WORK #14353. I AM TOLD BY GM CUSTOMER CARE THAT MY PARTICULAR VIN IS NOT INCLUDED IN THE DURAMAX DIESEL WARRANTY ISSUE. I LOCATED THE FOLLOWING: 02/03/17NHTSA ID: 10090458 TSB ID: 14353 14353 - SPECIAL COVERAGE. ON SOME VEHICLES, THE SERVICE ENGINE SOON LIGHT MAY ILLUMINATE DUE TO AN INOPERATIVE EXHAUST GAS RECIRCULATION (EGR) COOLER BYPASS VALVE. DEALERS ARE TO REPLACE THE EGR COOLER BYPASS VALVE. WHERE DO I STAND IN GETTING GENERAL MOTORS TO HONOR THE WARRANTY?

• 11/17/2016· WHEELS

  ALL FOUR WHEELS HAVE DEVELOPED CRACKS OVER THE COURSE OF MY SIX YEAR OWNERSHIP OF THE VEHICLE. I HAVE SPOKEN WITH THE SERVICE DIRECTOR AT SIMPSON GMC OF BUENA PARK, CA, NUMEROUS TECHNICIANS AT SIMPSON GMC, SERVICE MANAGERS AT AMERICA'S TIRE OF VICTORVILLE, HESPERIA, AND FULLERTON, CA AND HAVE HIRED AN OUTSIDE ENGINEER THAT ALL AGREE THAT THERE IS A DEFECT IN DESIGN AND MANUFACTURING ON THE 20' DENALI HD WHEELS (RPO: PYS). I HAVE WELL DOCUMENTED INTERACTIONS WITH ALL PARTIES INVOLVED AND I INTEND TO PROVE THE DESIGN FLAW THAT EXISTS WITH THESE WHEELS. I AM ALSO IN CONTACT WITH THE MEDIA REGARDING THE LIFE THREATENING HAZARDOUS DESIGN THESE WHEELS POSE TO THE PUBLIC. GENERAL MOTORS HAS BEEN ADVISED NUMEROUS TIMES OF THE SAFETY HAZARD AND PROBLEMS WITH THESE WHEELS. PLEASE REFERENCE THE TWO LATEST EXECUTIVE OFFICE CASES 8-1552109660 AND 8-2402833027.

• 11/07/2014· AIR BAGS,STRUCTURE

  DASHBOARD CRACKING SEVERELY ABOVE INSTRUMENT CLUSTER. DASHBOARD RATTLING SEVERELY CAUSING DASH TO VIBRATE AND COVER TO AIRBAG TO VIBRATE SUBSTANTIALLY. CONCERN THAT DASH WILL COMPLETELY FALL CAUSING AIR BAG FAILURE IN CRASH. *TR

• 11/05/2013· ELECTRICAL SYSTEM

  VEHICLE SPORADICALLY SPONTANEOUSLY LOCKS ALL 4 DOORS WITHIN 10 SECONDS AFTER CLOSING THE DOOR. NO TOUCHING OF REMOTE, NO ACCIDENTALLY HITTING A DOOR SWITCH WHILE EXITING THE VEHICLE. IT HAPPENS WHEN I'M AT THE BACK OF THE TRUCK, OR 10 FEET AWAY. ALWAYS WITHIN 10 TO 15 SECONDS AFTER EXITING. IT MAY SOUND STRANGE, BUT IT HAPPENS MORE OFTEN TOWARD THE END OF THE ONSTAR YEARLY CONTRACT. SAFETY CONCERN - I HAVE A 3-YEAR OLD GRANDSON WHO LIKES TO GO WITH ME. WHAT HAPPENS IF I FORGET TO TAKE THE KEYS WITH ME WHILE I'M REFUELING ON A HOT SUMMER DAY AND I HAVEN'T EXTENDED THE ONSTAR CONTRACT? OBVIOUSLY, I'D BREAK A WINDOW IF NECESSARY, BUT THEN I'D HAVE TO BUY ANOTHER WINDOW. IT APPEARS MY VEHICLE IS NOT THE ONLY ONE HAVING THIS PROBLEM. OF COURSE, NO TROUBLE CODES THEREFORE DEALER CAN'T REPAIR, BUT MY DEALER'S SERVICE REP ADMITS IT HAPPENS VERY OFTEN AND NOT LIMITED TO GMC TRUCKS. *TR

• 11/04/2017· AIR BAGS

  MY VEHICLE IS UNDER A RECALL BUT WHEN WE CALLED THE GMC DEALERSHIP LAST YEAR THEY DENIED THAT THERE WAS REALLY A PROBLEM. THEY SAID THAT GMC FELT LIKE THE AIRBAGS IN MY TRUCK WERE FINE AND I SHOULD IGNORE THE RECALL. I ASKED THEM FOR A REMEDY OR A REPLACEMENT VEHICLE SINCE I WAS NOT GOING TO IGNORE THE RECALL. THEY LAUGHED AND TOLD ME A REMEDY WAS NOT AVAILABLE YET AND THEY WERE NOT PROVIDING ME WITH AN ALTERNATE VEHICLE WHILE THEY WAITED FOR ONE TO BE SENT DOWN FROM CORPORATE. IT HAS BEEN TWO YEARS SINCE THE RECALL AND I FEEL WE HAVE WAITED LONG ENOUGH.

• 10/25/2014· POWER TRAIN,ENGINE

  ENGINE LIGHT SYMBOL MESSAGE APPEARED ON VEHICLE DURING THE EARLY PART OF SEPTEMBER. (NOT QUITE SURE OF THE DATE). DEALERSHIP INDICATED THAT THE WORK WAS COVERED UNDER WARRANTY AND WILL REQUIRE A FULL DAY TO REPLACE PARTS. AFTER REPAIR THE VEHICLE SEEM TO OPERATE EXCELLENTLY UNTIL THE MIDDLE PART OF OCTOBER. ENGINE LIGHT MESSAGE APPEARED AGAIN ON VEHICLE. AT THIS TIME THE SERVICE MANAGER IDENTIFIED THE PROBLEM AS A SENSOR OVERHEATING. NEEDED TO BRING VEHICLE BACK WHEN DIESEL MECHANIC IS ON DUTY. REQUESTED ADVICE FOR TRAVEL. SERVICE MANAGER CLEARED CODE. ENGINE LIGHT MESSAGE CAME ON AGAIN IN MINUTES. THE NEXT DAY WHILE TRAVELING ENGINE LOST OF POWER MESSAGE CAME ON WITHIN 150 MILES FROM WHERE WE DEPARTED. BEFORE LOST OF POWER A MESSAGE OF LOW IN EXHAUST FLUID FLASHED ON AND OFF. PULLED TO THE SIDE OF THE ROAD AND TURNED ENGINE OFF FOR ABOUT 30 MINUTES. RESTARTED VEHICLE AND THE VEHICLE DROVE WELL TO OUR DESTINATION OF 248 MILES MORE. CARRIED VEHICLE TO A GMC DEALERSHIP. THE DEALERSHIP IDENTIFIED THE FOLLOWING CODES: P113A-EGR TEMP 3-4 CORRELATION; P2471-EGR TEMP SENSOR 4 HIGH VOLTAGE; P20CC-EXHAUST FUEL INJECTOR PERFORMANCE HISTORY. DEALER STATED REPAIR COULD NOT BE ADDRESS DUE TO OTHER SCHEDULED APPOINTMENTS FOR A WEEK. DEALERSHIP MECHANIC CLEARED CODES. ENGINE SYMBOL RETURNED IN 25 MINUTES. WHILE RETURNING BACK HOME THE VEHICLE AGAIN GAVE THE MESSAGE LOW IN EXHAUST FLUID AND WITHIN MINUTES WENT INTO LOST OF POWER MODE. SCHEDULED APPOINTMENT WITH THE DEALERSHIP AGAIN TO RESOLVE THE PROBLEM. *TR

• 10/24/2014· STRUCTURE

  CRACK IN DASHBOARD AT UPPER LEFT CORNER OF PASSENGER SIDE AIRBAG. *TR

• 10/23/2018· ENGINE,FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2011 GMC SIERRA 2500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE AND EXHAUST GAS RECIRCULATION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO RANZ MOTOR CO (1401 W BEECH ST, CHANUTE, KS 66720) WHERE THE FUEL FILTER HOUSING AND HIGH PRESSURE FUEL PUMP WERE REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE THEY INFORMED THE CONTACT THAT THE FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.

• 10/17/2016· POWER TRAIN

  VEHICLE WAS EXHIBITING HARSH SHIFTING; UPSHIFTS/DOWNSHIFTS. PULLING INTO DRIVEWAY FROM RURAL HIGHWAY VEHICLE DOWNSHIFTED AND PASSENGER WAS THROWN FORWARD AND ALMOST HIT THE DASH WITH HER HEAD, FELT LIKE IT WAS SHIFTING INTO PARK. HAD VEHICLE TOWED TO DEALERSHIP. VEHICLE WOULD NOT SHIFT INTO ANY GEAR FOR MECHANIC. TRANSMISSION REPAIRED ALONG WITH A WIRING HARNESS THAT PREVENTED THE MAIN COMPUTER TO COMMUNICATE WITH THE TRANSMISSION. REPORTING THIS BECAUSE THIS IS DANGEROUS IF THIS WIRING HARNESS FAILS AS WE COULD BE OUT IN THE MIDDLE OF NOWHERE WITH A VEHICLE THAT WILL NOT DRIVE. ATTACHING INVOICE OF REPAIRS THAT SHOW WHAT PARTS WERE REPLACED BY THE DEALER.

• 10/15/2019· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 2500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) WAS RECIEVED. AFTER CONTACTING THE MANUFACTURER AND CHILDRE GMC OF MILLERSVILLE (2710 NORTH COLUMBIA ST, MILLERSVILLE, GA), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 10/15/2019· VISIBILITY

  TL* THE CONTACT OWNS A 2011 GMC SIERRA 2500. WHILE DRIVING APPROXIMATELY 65 MPH, THE SUN ROOF SUDDENLY FRACTURED AND FELL INTO THE VEHICLE. THERE WERE NO INJURIES. THE CONTACT CALLED SEAVIEW BUICK GMC (LOCATED AT 17909 HIGHWAY 99, LYNNWOOD, WA 98037, 866-223-2586) WHO STATED THAT THE SUN ROOF NEEDED TO BE REPLACED; HOWEVER, THEY NO LONGER MADE THE PARTS FOR THE REPAIR BUT WAS ABLE TO LOCATE THE GLASS AND WAS REPAIRED. THE MANUFACTURER MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 87,500.*JB

• 10/15/2015· ENGINE

  TL* THE CONTACT OWNS A 2011 GMC SIERRA. WHILE AT A STOP LIGHT, THE VEHICLE LOST POWER AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT TWO SPARK PLUGS NEEDED TO BE REPLACED AND THAT THE VEHICLE CONSUMED EXCESS ENGINE OIL. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PCV VALVE, VALVE COVER, AND TWO SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,500.

• 10/14/2015· STRUCTURE

  TL* THE CONTACT OWNS A 2011 GMC SIERRA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED LARGE CRACKS ON THE DASHBOARD. THE CONTACT STATED THAT THE CRACKS WERE EXPOSING PART OF THE AIR BAGS AND HE WAS CONCERNED ABOUT THIS AFFECTING THE AIR BAG FUNCTIONALITY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

• 10/11/2017· AIR BAGS,STRUCTURE

  TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMAPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE DASHBOARD FRACTURED IN THE UPPER LEFT CORNER OF THE PASSENGER SIDE AIR BAG COMPARTMENT AS WELL AS NEAR THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED JERRY'S BUICK GMC (3100 FORT WORTH HWY, WEATHERFORD, TX, 76087) AND WAS INFORMED THAT THERE WAS NO RECALL REGARDING THE FRACTURED DASHBOARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 10/04/2020· STRUCTURE

  TRUCK FRAME AND UNDER BODY HAVE EXCESSIVE RUST

• 09/25/2014· POWER TRAIN

  GM PERFORMED A RECALL FOR FRACTURED TRANSMISSION DIPSTICK TUBE ON MY TRUCK. THEY TOOK A TUBE OF FOAM AND PLASTIC STRAPPED IT TO THE TUBE. I NEVER SAW THE REASONING! THE TUBE HAS FRACTURED AND NOW HAS TO BE REPLACED. WHY DID THE NOT FIX THIS PROPER IN THE FIRST PLACE. NOW I NEED TO MAKE TWO MORE APPOINTMENTS TO GET THIS FIXED. MY TRANSMISSION IS OPEN TO THE ELEMENTS, WATER AND DIRT! *TR

• 09/16/2023· POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

  On or about [XXX], the Transmission Control Module, FAILED, on my 2011GMC Denali 2500 6.6 diesel. It was a KNOWN faulty part .General Motors was aware of the issue years ago. This part should have been deemed a Safety Recall item. Imagine, pulling a trailer down a busy Freeway, with Semi's presence. Module goes out, truck goes idle, people hurt or worse. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 09/15/2015· WHEELS

  I HAVE A 2011 GMC SIERRA 2500HD DENALI DIESEL 4X4 PICKUP TRUCK. AT 60,000 MILES ONE OF THE 20" ALUMINUM WHEELS FAILED WITH A LARGE CRACK ON THE BACKSIDE OF THE WHEEL. I PURCHASED A NEW WHEEL AND HAD AMERICA'S TIRE REMOUNT MY TIRE. AT 95,000 MILES THE SAME FAILURE HAPPENED, BUT ON A DIFFERENT WHEEL. THIS TIME THERE WERE TWO CRACKS IN THE WHEEL SEVERAL INCHES LONG. ON THIS FAILURE I NOTIFIED MY GMC DEALER, SIMPSON GMC IN BUENA PARK OF THE ISSUE. I REPLACED THIS WHEEL AGAIN WITH A NEW WHEEL. NOW AT 115,000 MILES I HAVE A THIRD 20" ALUMINUM WHEEL THAT HAS FAILED. THIS TIME THERE ARE FOUR CRACKS, 2 OF WHICH ARE OVER 1" LONG. I TOOK MY TRUCK INTO AMERICA'S TIRE AND MY GMC DEALER AND BOTH A TECHNICIAN AND THE SERVICE DIRECTOR AT SIMPSON GMC ARE SURPRISED THE WHEEL DIDN'T COME APART WHILE DRIVING. I HAVE ATTEMPTED TO WORK WITH MY GMC DEALER AS WELL AS GENERAL MOTORS CORPORATE TOWARDS A RESOLUTION OF THIS SAFETY ISSUE. I HAVE ASKED GM TO REPLACE AT LEAST THIS LATEST FAILED WHEEL AND INVESTIGATE THIS MATTER FURTHER. I CAN'T BE THE ONLY ONE WITH THIS ISSUE. GM HAS DENIED COVERING THE COST OF A NEW WHEEL AND HAS TWICE NOW IGNORED MY REQUESTS FOR AN INVESTIGATION. BECAUSE THIS IS A HUGE SAFETY ISSUE WHERE A FAILURE COULD ENDANGER MY LIFE, MY FAMILY'S LIFE, OR THE LIVES OF INNOCENT MOTORIST AROUND ME I MUST FILE A COMPLAINT AND ASK ONCE AGAIN THAT MY CONCERNS BE VALIDATED. I AM ASKING GM TO REPLACE ALL FOUR OF MY WHEELS WITH NEW WHEELS OF THE SAME KIND IF THEY CAN ASSURE ME THIS PROBLEM HAS BEEN FIXED, AND IF THAT IS NOT AN OPTION, I AM SEEKING GENERAL MOTORS COVER THE COSTS OF FOUR AFTERMARKET WHEELS. IF NO RESOLUTION COMES FROM THIS COMPLAINT I WILL FILE ADDITIONAL COMPLAINTS WITH GENERAL MOTORS, THE BUREAU OF AUTOMOTIVE REPAIR, THE BBB, THE ATTORNEY GENERAL, AND FINALLY WITH MY LEGAL COUNSEL.

• 09/11/2025· STEERING,SUSPENSION,VEHICLE SPEED CONTROL

  Vehicle is being remotely hacked and placed into regen Parts have been swapped and truck has been tampered with and continues to be tampered with

• 09/06/2021· TIRES

  While traveling at 65 mph the vehicle began to Vibrate and suddenly the tread separated and began banging against the side of the vehicle LT265/60R20E. I feel fortunate this was a rear tire and I was able to safely bring the vehicle to a stop. The tires were installed at 35333 miles so they only had about 26000 miles and are rated to 60000 miles.

• 09/04/2023· POWER TRAIN

  TCM failed. Couldn’t find the parts required. Truck sat 700 miles away from me for four weeks. Had to have part repaired in hopes it worked. As of now I still have some issues but would not have the truck at all if I had to wait for a part

• 09/04/2023· POWER TRAIN

  When vehicle is warm and shut off, upon restart it will not go in to any gear, there was no warning lamps. An independent repair facility determined the Transmission Control Module was defective. General Motors has no parts available, and I know fro a fact it is a rather large issue.

• 08/31/2015· AIR BAGS

  A FEWS AGO, I NOTICE A CRACK ON THE FRONT DASHBOARD, NEAR THE AIR BAG, IN THE PASSENGER SIDE. IM CONCERN DUE TO THE SAFETY ON MY VEHICLE WITH MY KIDS AND MY WIFE. I DON'T KNOW IF THE AIR BAG WILL DEPLOY AT ANYTIME OR AN ANY IMPACT. VERY CONCERN WITH THIS SAFETY ISSUE

• 08/25/2017· WHEELS

  THREE OE (3) GOODYEAR WRANGLER TIRES, LT265/60 R20 HAVE BECOME DEFECTIVE, ALL IN THE SAME FASHION WITH SIDEWALL PROBLEMS, TWO WITH BULGING, ONE WITH AN AT SPEED BLOWOUT AT THE SIDEWALL. FIRST ONE, 1/22/16 WHILE DRIVING BUT STOPPED DUE TO HEAVY TRAFFIC AND ANOTHER MOTORIST POINTED OUT THE BULGE. INSTALLED SPARE, AT DESTINATION PURCHASED AT FULL PRICE 2 BRAND NEW TIRES IN ORDER TO HAVE MATCHING TREAD ON ALL TIRES. DEALER ALLEGED THERE MUST HAVE BEEN DAMAGE, SO THERE WAS NO WEAR ADJUSTMENT. SECOND ONE NOTED WHILE VEHICLE WAS PARKED IN MY DRIVEWAY 2/15/17. CALLED GOODYEAR WHO REFERRED ME TO A LOCAL FACTORY STORE WHO PRO-RATED AN ADJUSTMENT AND I REC'D A NEW TIRE. THIRD ONE BLEW OUT AT TURNPIKE SPEED 8/16/17. NONE OF THESE TIRES WERE ANYWHERE NEAR THE END OF TREAD LIFE AT THE TIME OF THE PROBLEM. THIS VEHICLE HAS NEVER BEEN "OFF-ROAD" AND I DO NOT DRIVE AROUND HITTING OBJECTS WITH THE TIRES. I DO NOT WANT TO TURN OVER THE LATEST DEFECTIVE TIRE TO A DEALER UNTIL I HEAR FROM YOU IF AN INVESTIGATION IS IN ORDER; IT IS "EVIDENCE". I DID TAKE PHOTOS OF THE FIRST TWO TIRES AND WILL DO THE SAME WITH THE MOST RECENT ONE. THANK YOU.

• 08/23/2019· AIR BAGS

  TAKATA RECALL, IT IS NOW AUGUST 23, 2019 AND I'M STILL DRIVING AROUND WITH DEFECTIVE AIRBAGS. THE DEALER TELLS ME THE PARTS ARE NOT AVAILABLE TO FIX THEM. WHAT IS I HAVE AN ACCIDENT? THIS SEEMS NEGLIGENT.

• 08/21/2017· AIR BAGS

  TAKATA INFLATOR- ELECTRIC CONNECTOR HAS FAILED. THIS HAS LEFT THE TRUCK WITH A FAILED PASSENGER SIDE FRONT AIRBAG.

• 08/21/2014· STRUCTURE

  THE FRONT BUMPERS PLASTIC FOG LIGHT ASSEMBLY BECOMES LOOSE AND FALLS OFF. THIS CAN CAUSE CRASH AND ACCIDENT BECAUSE OF FALLING OFF PARTS FROM CAR. THIS SEEMS TO BE A KNOWN ISSUE WITH THE PLASTIC BUMPER PARTS FOR THE FOG LIGHTS. THE SUGGESTION IS TO REPLACE THIS WITH A CHROME OR METAL BUMPER SO THAT PLASTIC PEACES DO NOT BECOME WARPED AND BREAK OFF. THIS HAPPENS AT THE BOLT POINTS FOR THE FRONT BUMPER FOG LIGHT HOLDER ENTIRE PLASTIC PEACE. *TR

• 08/16/2024· STRUCTURE

  The contact called on behalf of a Fire Department that owns a 2011 GMC Sierra 2500. The contact stated that while the Fire Department technician was performing a routine maintenance on the vehicle, the technician became aware that the sub frame was rusted with a hole in the sub frame. The vehicle was taken to the dealer, where it was determined that the sub frame needed to be replaced. The vehicle was not repaired. The contact related the failure to TSB Number: 19-NA-255. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 29,252.

• 08/16/2022· STRUCTURE

  Dash is cracked in multiple spots making it a safety concern when airbag is deployed.

• 08/13/2017· UNKNOWN OR OTHER

  DASH IS CRACKING AND IT'S ON THE PASSENGER AIRBAG.

• 08/10/2016· AIR BAGS,STRUCTURE

  I GOT IN MY TRUCK YESTERDAY AND NOTICED A CRACK IN THE DASH AT THE PASSENGER SIDE AIR BAG. THE CRACK WAS NOT THERE BEFORE. I AM CONCERNED THAT IF THE BAG DEPLOYS, THE CRACK IN THE DASH COULD BECOME A PROJECTILE OR CUT THE AIR BAG RESULTING IN A SERIOUS OR FATAL INJURY. MY TRUCK IS GARAGE KEPT AND IS NOT EXPOSED TO EXTREME TEMPERATURES.

• 08/05/2015· POWER TRAIN,AIR BAGS,SERVICE BRAKES

  FIRST OFF WOULD BE MY DASHBOARD AIR BAG, THE DASHBOARD PLASTIC IS CRACKING WITH THE CONCERN ON FLYING DEBRIS I BROUGHT MY GMC 1500 INTO MY LOCAL SERVICE/SALES CENTER AND HE TOLD ME WITH OUT A RECALL THERE IS NOTHING HE COULD DO FOR ME. SECOND I HAVE BEEN DEALING WITH WHAT SEEMS TO EITHER THE POWER TRAIN OR BRAKES FROM DAY ONE I PURCHASED MY TRUCK. WHAT IT DOES IS WHEN I COME TO A COMPLETE STOP, RELEASE THE BRAKE, AND THEN APPLY THE ACCELERATOR I GET A BIG CUR PLUNK SOUND AND FEELING OF THE TRUCK JERK. THIS IS COMING FOR THE REAR END OF MY TRUCK I WOULD ASSUME THE REAR AXIAL. I HAVE BROUGHT THIS UP TO MY LOCAL SERVICE/SALES CENTER , MULTIPLE TIMES. HE HAS NOT STOPPED THE PROBLEM AND TELLS ME THERE IS NOT MUCH MORE HE CAN DO WITHOUT THE MANUFACTURER POSTING A BULLETIN OUT.

• 08/01/2014· TIRES

  THREE OUT OF FOUR TIRES HAD SEPARATION. THE TIRES ARE GOODYEAR WRANGLERLT265/ 60R20E1. TWO TIRES WERE REPLACED ON 2/21/2014 DUE TO SEPARATION OF LEFT REAR TIRE. WE CHOSE TO REPLACE BOTH REAR TIRES. ON A RECENT VACATION TO FLORIDA FROM TEXAS, THE FRONT LEFT TIRE, SAME GOODYEAR TYPE TIRE, SEPARATED. OUR SPARE REPLACED THE FRONT LEFT TIRE. ON THE RETURN TRIP FROM FLORIDA BACK TO TEXAS (SAME VACATION), THE FRONT RIGHT TIRE BEGAN SEPARATING WHEN WE WERE ON THE EAST SIDE OF LOUISIANA. WE WERE UNABLE TO LOCATE AN OPEN TIRE STORE, AS IT WAS A SUNDAY. SO, WE DROVE HOME SLOWLY THE REMAINDER OF THE TRIP. AFTER RETURNING HOME, DISCOUNT TIRES (WHERE WE PURCHASED THE TWO NEW REAR TIRES IN FEB. 2014) ORDERED US TWO NEW FRONT TIRES. THE TIRES WERE SHIPPED FROM CHICAGO, DUE TO THE UNUSUAL SIZE OF THE TIRE (WE WERE TOLD). IS THE GOODYEAR WRANGLER TIRE A SAFETY HAZARD, SINCE THREE OUT OF THE FOUR TIRES FAILED? WAS IT THE 'LOT' THAT WAS BAD? WE WERE TOLD BY DISCOUNT TIRES THAT THERE WASN'T A RECALL ON THIS TIRE. *TR

• 08/01/2011· ELECTRICAL SYSTEM

  WE PURCHASED 24 2011 GMC 2500 TRUCKS WITH OMAHA UTILITY BODIES. ABOUT 1 MONTH AFTER PUTTING THE UNITS IN SERVICE WE HAD A FAILURE OF THE MODULE THAT OPERATES THE REAR BRAKE/TAIL/TURN LIGHTS. IT HAD NO LEFT TURN LIGHT,AND THE RIGHT TURN OPERATED WITH THE TURN SWITCH SET TO LEFT OR RIGHT. WE REMOVED THE MODULE (INSTALLED BY PALFLEET) FROM ANOTHER VEHICLE AND INSTALLED IT ON THE ONE WITH THE PROBLEM. THAT CORRECTED THAT UNIT.SINCE THAT TIME WE HAVE HAD 6 MORE UNITS THAT HAVE FAILED IN A SIMILAR MANNER,BUT VARIED LIGHTS TO INCLUDE RIGHT/LEFT TURN AND BRAKE LIGHTS.WITH ANY OF THESE LIGHT INOPERATIVE,THE VEHICLES ARE NOT IN COMPLIANCE WITH FMVSS 108, OR ANY OPERATIONAL STANDARD.NOW PALFLEET WANTS TO SELL US NEW LIGHTS TO CURE THE PROBLEM.TEXT OF THEIR EMAIL FOLLOWS:[XXX], IN UNDERSTANDING FROM KEN PITTS IN SERVICE AND JOHN PANNELL IN OUR MATERIALS DEPARTMENT THAT SOME OF THE MULTIPLE SERVICE BODY UNITS WE INSTALLED A FEW MONTHS BACK HAVE HAD ELECTRICAL ISSUES WITH THE REAR TAILLIGHTS SPECIFICALLY,WE WERE HOPING TO PROVIDE YOU WITH INFORMATION. IN THE EARLY STAGES OF THE FSA (FLORIDA SHERRIFF'S ASSOCIATION FOR THE STATE OF FLORIDA) BID PROCESS FOR THESE UNITS THAT DATES BACK TO 2010, WE WORKED UP THE BID PRICE BASED ON THE STANDARD LIGHT KIT PACKAGE.PER MY UNDERSTANDING FOR FORD AND DODGE TRUCKS THE STANDARD INCANDESCENT TYPE BULB/LIGHT WORKS PROPERLY.IN THE CASE OF GM TRUCKS, DUE TO A DIFFERENT OEM WIRING HARNESS AND CERTAIN ELECTRICAL AMP-DRAW CRITERIA,THE STANDARD INCANDESCENT BULB CAN SOMETIMES OVERHEAT CAUSING FAILURE.THE RECOMMENDED CORRECTION IS TO UPGRADE THE TWO RED TURN/STOP LIGHTS TO LED WHICH,AGAIN PER MY UNDERSTANDING, WITHSTAND THE HEAT BUILDUP CAUSED BY THE GM HARNESS.WE WILL BE GLAD TO SEND YOU THE REPLACEMENT RED LIGHTS IF YOU WOULD LIKE TO PURSUE AND ANY OF THE CIRCUIT BOARDS (IF NEEDED) AT OUR COST PLUS UPS SHIPPING.THE COST WOULD BE AS SHOWN:RED STOP/TURN LIGHT - $18.00 CIRCUIT BOARD - $49.00 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*KB

• 07/23/2016· UNKNOWN OR OTHER

  DASH IS CRACKED.

• 07/23/2016· STRUCTURE

  BROKEN DASH BOARD AT PASSENGER AIRBAG

• 07/18/2017· AIR BAGS

  TAKATA RECALL. I STILL HAVE NOT HAD MY AIRBAG REPLACED ON THE PASSENGER SIDE OF MY GMC SIERRA AND IT HAS BEEN OVER A YEAR. WHAT CAN I DO TO EXPEDITE THIS? NOTHING HAS BEEN DONE TO GET THIS RECTIFIED. THANK YOU.

• 07/16/2017· AIR BAGS,UNKNOWN OR OTHER

  TAKATA RECALL, I HAVE A LETTER FROM GM. CONCERNING THE AIR BAG RECALL DATED 07/2016 INFORMING ME OF SAID RECALL AND STATING THAT I WOULD BE NOTIFIED WHEN PARTS ARE AVAILABLE FOR REPAIRS. THAT HAS BEEN OVER A YEAR AGO AND NOW I HAVE A CRACK IN THE CORNER OF THE DASH PANEL WHERE THE AIR-BAG IS LOCATED. AFTER DOING SOME RESEARCH IT APPEARS THAT GM. HAS ISSUES WITH GM TRUCKS, SUV'S ETC. FROM YEAR 2007 UNTIL AT LEAST 2013 CONCERNING THIS ISSUE. I HAVE CONTACTED GM. DEALERS AND GM THEIR SELF CONCERNING REPAIRS AND OR REPLACEMENT OF THE AIRBAGS AND STATED MY CONCERNS WITH THE DASH BEING CRACKED IN THIS LOCATION. THESE AIRBAGS HAVE BEEN DOCUMENTED TO KILL OR INJURE PEOPLE AND AS A CONCERNED OWNER OF ONE OF THESE VEHICLES I FEEL GM. IS NOT MOVING FAST ENOUGH TO RECTIFY THIS SITUATION. THERE ARE MILLIONS OF THESE VEHICLES AFFECTED BY THIS RECALL ON THE ROAD EVERY DAY AND THAT LEADS TO GREATER RISK OF DEATH OR INJURY. I SHOULD NOT HAVE TO GET RID OF MY VEHICLE BECAUSE OF SAFETY CONCERNS BY THE MANUFACTURER. THANKS IN ADVANCE FOR ANY ASSISTANCE IN THIS MATTER.

• 07/16/2013· EQUIPMENT,EQUIPMENT ADAPTIVE/MOBILITY

  TL* THE CONTACT OWNS A 2011 GMC SIERRA. THE CONTACT STATED THAT WHILE REPLACING A FLAT TIRE, HE NOTICED THAT THE JACK DID NOT EXTEND HIGH ENOUGH TO LIFT THE VEHICLE AND REPLACE THE TIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE JACK WAS NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. *TR

• 07/11/2021· STRUCTURE

  Unlocked driver door will not open from the inside and trapping the occupant.

• 07/09/2015· STEERING

  TL* THE CONTACT OWNS A 2011 GMC SIERRA. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED AND VEERED TO THE LEFT INDEPENDENTLY. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

• 07/05/2016· UNKNOWN OR OTHER

  CRACKED DASH BY AIRBAG

• 07/02/2020· STRUCTURE

  MY DASHBOARD CRACKED BY THE PASSENGER SIDE AIRBAG ABOUT A YEAR AGO AND NOW IT IS CRACKING ABOVE THE GAUGE PANEL. IT CRACKED THE FIRST TIME WHEN I GOT IN IT AND STARTED HOME FROM WORK.THE SECOND CRACK ABOVE THE GAUGE PANEL I HAD JUST NOTICED A WEEK AGO.

• 06/26/2016· AIR BAGS,STRUCTURE

  THE DASH IS CRACKED AROUND THE PASSENGER SIDE AIRBAG WHICH COULD BE A SAFETY CONCERN DURING AIRBAG DEPLOYMENT WITH SHARP PIECES OF BROKEN DASH BEING PROPELLED TOWARDS OCCUPANTS.