2011 Ford Mustang

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2017· AIR BAGS

  TAKATA RECALL MY PASSENGER AIR BAG HAS NOT BEEN REPLACED AND LEAVES PASSENGERS OF THIS VEHICLE IN HARMS WAY IF IN INFLATES DO TO A COLLISION.

• 12/29/2023· AIR BAGS

  The contact owns a 2011 Ford Mustang. The contact stated that while at a stop light, the front driver’s side seat air bag deployed upon depression of the accelerator pedal. The contact stated that the air bag warning light illuminated after the failure. The vehicle was not diagnosed or repaired. The manufacturer had was not notified of the failure. The failure mileage was approximately 123,000.

• 12/29/2016· STRUCTURE

  CORROSION ISSUES UNDER THE PAINT ON THE HOOD OF MY MUSTANG, 18050 MILE, GARAGE KEPT. FORD HAS HAD SO MANY PROBLEMS WITH CORROSION ISSUES UNDER THE PAINT ON SO MANY VEHICLES. SOMEONE NEEDS TO ADDRESS THIS FOR THE CONSUMER. OUT OF WARRANTY IS THE ONLY ANSWER YOU GET FROM FORD. THE HAVE KNOWN ABOUT THIS SINCE 2004, STILL NO RESULTS FOR THE OWNERS. YOU WOULD BE A [XXX] FOOL TO BUY ONE OF THE NEW F-150'S DUE TO STEEL TO ALUMINUM CONTACT CORROSION. IT IS GOING TO HAPPEN, MARK THESE WORDS. HELP THE CONSUMER PROTECT THEMSELVES FROM FORD, JUST TAKE THE TIME TO REVIEW PEOPLES ISSUES BY SEARCHING "FORD CORROSION ISSUES" ON THE NET! MAKE AMERICA GREAT BY STANDING UP TO THEM FOR THE CONSUMER PLEASE PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

• 12/29/2015· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE FAILED TO ACCELERATE AND STARTED LOSING POWER. THE CONTACT STATED ALSO THAT THE ELECTRONIC THROTTLE BODY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS MERGED TO THE SHOULDER OF THE ROAD BUT STILL FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,800. UPDATED 02/12/16*LJ

• 12/28/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (VAN HORN HYUNDAI OF FOND DU LAC, N6652 ESTERBROOK RD, FOND DU LAC, WI 54936, (920) 924-0000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/26/2019· POWER TRAIN

  TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING, THE VEHICLE FAILED TO SHIFT INTO FIRST GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. WHEN THE VEHICLE WAS RESTARTED, IT DROVE NORMALLY. IN ADDITION, WHEN THE VEHICLE WAS IN REVERSE, THE TRANSMISSION BECAME DIFFICULT TO SHIFT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

• 12/26/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COCONUT POINT FORD, 22400 S TAMIAMI TRAIL, ESTERO, FL 33928) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE RECALL REMEDY UNTIL SPRING OF 2018. THE MANUFACTURER WAS CONTACTED AT 866-436-7332 AND STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/25/2011· POWER TRAIN

  CONTACT REPORTS DRIVESHAFT FAILED. PART REPLACED UNDER WARRANTY. REPLACEMENT DRIVESHAFT FAILED ALMOST IMMEDIATELY. DRIVESHAFTS ARE RIPPING THEMSELVES IN HALF WHERE THEY ARE STAMPED FROM THIN SHEET METAL. IF THE DRIVESHAFT FAILS WHILE DRIVING, NOT ONLY WILL THE CAR NO LONGER HAVE POWER TO MOVE BUT MAY GO OUT OF CONTROL AND CRASH. *TR

• 12/24/2016· AIR BAGSCrash

  "TAKATA RECALL", CAR WAS INVOLVED IN ACCIDENT ON NOVEMBER 3, 2016. CAR WAS BROUGHT IMMEDIATELY TO BODY SHOP FOR REPAIR. ONCE BODY SHOP RECEIVED CAR, THE DRIVER (STEERING WHEEL) AIR BAG WAS ORDERED AT FORD. GEICO, MY INSURANCE COMPANY NOTIFIED ME ON DECEMBER 3, 2016 THAT THEY WILL NO LONGER COVER MY RENTAL CAR EXPENSE SINCE ITS THE FAULT OF THE CAR MANUFACTURER WHY THE AIR BAG IS NOT AVAILABLE. SO IN ORDER TO AVOID LOOSING MY JOB I HAVE TO PAY $26/DAY FOR THE RENTAL CAR. I HAVE HAD TO PAY OVER $500 JUST FOR THE 20 DAYS I HAVE HAD THE RENTAL CAR. I CALLED FORD CUSTOMER SERVICE AND THEY TOLD ME THEY WILL NOT COVER THE COST OF MY RENTAL CAR AND THEY ARE VERY SORRY I AM INCONVENIENCED. THIS IS TOTALLY UNACCEPTABLE, THIS CAR WAS PURCHASED FOR OVER $65,000 IN 2011 AS IT IS A SHELBY COBRA GT500 CONVERTIBLE. IT IS ONE THING IF FORD COULD PROVIDE ME WITH AN ESTIMATED DATE BUT THEY HAVE NOT PROVIDED ME WITH ANY DATE SO FAR. I CANNOT AFFORD WHAT I ALREADY PAID FOR THE RENTAL CAR NOT EVEN THINKING OF HOW MANY MORE DAYS I WILL HAVE TO PAY FOR THE RENTAL UNTIL FORD CAN PROVIDE ME WITH AN AIRBAG. PLEASE HELP ME IN ANY WAY POSSIBLE. THANK YOU!!!!

• 12/20/2011· ENGINE AND ENGINE COOLING,POWER TRAIN

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

• 12/19/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (WORLD FORD PENSACOLA, 6397 PENSACOLA BLVD, PENSACOLA, FL 32505, PHONE NUMBER: 850-476-9050) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

• 12/17/2013· POWER TRAIN

  THE FORD VEHICLE SHOWED THE FOLLOWING SIGNS AT THE TIME OF SHIFTING INTO HIGHER GEARS, TRANSMISSION FAILING TO SYNCHRONIZE, SLOW REACTION, HARSH SHIFTS, GRINDING GEAR NOISES AT LOW AND HIGH RPM. *TR

• 12/17/2012· VEHICLE SPEED CONTROLCrash

  DRIVER WAS LEAVING PARKING LOT OF BANK, WHEN SHE STATES GAS PEDAL STUCK. SHE CROSSED 2 LANES OF TRAFFIC AND STRUCK A BUILDING. DRIVER LATER SUCCUMBED TO INJURIES. *TR

• 12/15/2017· AIR BAGS

  TAKATA RECALL - I RECEIVED A RECALL NOTICE FROM FORD IN MID 2016 THAT BOTH THE DRIVER AIRBAG (15S21) AND PASSENGER AIRBAG *16S26) WERE RECALLED. FORD REPLACED THE PASSENGER AIRBAG BUT TO DATE TELLS ME THERE ARE NO PARTS TO REPLACE THE DRIVERS AIRBAG. I AM TOLD THAT IF THE BAG INFLATES THE DRIVER COULD BE KILLED. SO, WHY CAN'T FORD, IN OVER A YEAR, GET REPLACEMENT PARTS?

• 12/14/2013· POWER TRAIN

  DOCUMENTATION ON THIS VEHICLE WAS PREVIOUSLY POSTED ON 12/5/13. AS NOTED; ONGOING TO TRANSMISSION/ CLUTCH PROBLEMS POST TSB REPAIRS CONTINUE. MY VEHICLE REQUIRES THE CLUTCH PEDAL TO BE ENGAGED COMPLETELY DOWN TO THE FLOORBOARD DURING THE INITIAL KEY START PROCESS, THEREAFTER; THE CLUTCH PEDAL MUST BE ENGAGED AT A MINIMUM TO FLOORBOARD TO THE MAXIMUM OF APPROXIMATELY 1 -2 INCHES OFF FLOORBOARD. DUE TO MY HEIGHT ( 5'3"), I AM NOT COMFORTABLE SEATED SO CLOSE TO THE STEERING WHEEL. I AM CONCERNED ABOUT POSSIBLE BODILY HARM OR INJURY DUE TO AIRBAG DEPLOYMENT BEYOND POTENTIALLY COMMON INJURIES DUE TO AIR BAG BURNS. I HAVE TAKEN THE VEHICLE TO MY LOCAL FORD DEALERSHIP TO EXPLORE THE OPTION OF CLUTCH PEDAL ADJUSTMENT, TO NO AVAIL . I WAS TOLD BY THE SERVICE ADVISOR THAT THE CLUTCH IS HYDRAULIC, THEREFORE CLUTCH PEDAL HEIGHT CANNOT BE ADJUSTED TO ACCOMMODATE. I PERSONALLY HAVE OWNED SEVERAL MANUAL TRANSMISSION DRIVEN VEHICLES WHICH INCLUDE PAST OWNERSHIP OF A FORD MUSTANG GT CONVERTIBLE WITHOUT THESE ISSUES OR PROBLEMS. *TR

• 12/14/2011· POWER TRAIN

  MANUAL TRANSMISSION SHIFTING PROBLEM, MANY TIMES I HAVE EXPERIENCED IN 2ND AND 5TH GEAR THAT IT IS VERY HARD TO SHIFT WITH CLUTCH ALL THE WAY IN. IN SECOND GEAR I AM AROUND 10 MPH AND AT 5TH GEAR I AM AROUND 50 MPH - 60 MPH. DURING COLD START THE SHIFTING TO SECOND GEAR IS EVEN MORE IMPOSSIBLE AND IT CAN CAUSE AN ACCIDENT SPECIALLY WHEN CROSSING INTERSECTION BECAUSE THE VEHICLE DOES NOT GO INTO 2ND GEAR RIGHT AWAY. *TR

• 12/11/2012· POWER TRAIN

  TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN A GRINDING NOISE WAS HEARD FROM THE VEHICLE. IN ADDITION, THERE WAS A DELAYED RESPONSE FROM THE MANUAL TRANSMISSION WHEN SHIFTING INTO SECOND OR THIRD GEAR. THE FAILURE RECURRED WHEN DRIVING BETWEEN 10-30 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE OLD TRANSMISSION FLUID WAS REMOVED AND REPLACED WITH A HIGHER GRADE. THE FAILURE CONTINUED TO RECUR. THERE WAS A TECHNICAL SERVICE BULLETIN UNDER NHTSA ACTION NUMBER: 1003914 (POWER TRAIN: MANUAL TRANSMISSION) THAT WAS POSSIBLY RELATED TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 10.

• 12/10/2020· VEHICLE SPEED CONTROL

  WHILE DRIVING MY 2011 FORD MUSTANG (WITH A V6 ENGINE AND AUTOMATIC TRANSMISSION) AT 40MPH ON A LOCAL STREET, I EXPERIENCED THE VEHICLE UNEXPECTEDLY LOSING POWER AND A FAULT LIGHT IN THE FORM OF A WRENCH APPEARING ON THE DASHBOARD. THE ENGINE SPEED DROPPED DOWN TO IDLE AND DID NOT RESPOND TO ANY GAS PEDAL OPERATION. THE CARS ENGINE REMAINED RUNNING, HOWEVER, THE ENGINE RAN ROUGHLY AS EVIDENCE OF IT SHAKING THE ENTIRE CAR. THE INCIDENT PLACED MYSELF AND OTHER DRIVERS AROUND ME IN DANGER, AS I HAD TO MOVE QUICKLY TO GET MY VEHICLE OUT OF THE MOVING TRAFFIC AND INTO A SAFE PLACE OFF THE SIDE OF THE ROAD.

• 12/09/2015· AIR BAGS

  TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 12/08/2011· POWER TRAIN

  SHIFTING FROM 1ST TO 2ND GEAR CLUNKING SLIPPED OUT OF GEAR TRANSMISSION PROBLEMS. *TR

• 12/08/2010· TRACTION CONTROL SYSTEMCrash

  TEST DRIVING 2011 FORD MUSTANG SHELBY COBRA GT 500. PULLED OUT OF PARKING LOT SLOWLY ONTO ROADWAY AND WHEN STRAIGHT DEPRESSED ACCELERATOR FOR HARD ACCELERATION. VEHICLE ACCELERATED FOR A FRACTION OF A SECOND, THEN BEGAN SPINNING BOTH REAR WHEELS AND VIOLENTLY AND WITHOUT WARNING WENT OUT OF CONTROL AND SPUN AROUND IN ROAD HITTING CURB RESULTING IN SEVERE DAMAGE TO WHEELS, BODY AND SUSPENSION. VEHICLE TRAVELED APROX. 100 FEET FROM POINT WHERE THE VEHICLE ENTERED THE ROADWAY AND WHERE IT STRUCK CURB FACING THE OPPOSITE DIRECTION. TRACTION CONTROL SYSTEM (ADVANCE TRAC) HAD NOT BEEN TURNED OFF. NO ADVANCE TRAC WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT CLUSTER. VEHICLE REACHED SPEED OF APRX. 35 MPH AND WAS IN 1ST GEAR (MANUAL SHIFT) NO INJURIES TO DRIVER OR PASSENGER. TRACTION CONTROL SYSTEM FAILED TO PREVENT REAR WHEEL SPIN. ROAD WAS PAVED AND DRY. COULD HAVE CAUSED SEVERE INJURIES. WOULD NEVER HAD ATTEMPTED HARD ACCELERATION KNOWING SYSTEM WOULD NOT PREVENT WHEELSPIN AS ADVERTISED BY FORD. *TR

• 12/07/2017· AIR BAGS

  TAKATA RECALL, I HAVE BEEN WAITING MORE THAN A YEAR TO HAVE THE AIRBAG REPLACED.

• 12/06/2011· POWER TRAIN

  I WAS SITTING AT A RED LIGHT WAITING FOR THE LIGHT TO CHANGE TO GREEN. WHEN THE LIGHT TURNED GREEN I WAS UNABLE TO SHIFT IN TO 1ST OR 2ND GEAR. FORTUNATELY I WAS ABLE TO SHIFT IN TO 3RD GEAR AND GET THE CAR MOVING BEFORE COMING A ROAD HAZARD. *TR

• 12/06/2011· POWER TRAIN

  ?TRANSMISSION NOTCHINESS ?OCCASIONALLY UNABLE TO GET INTO GEARS (NOT DUE TO SKIP SHIFT) ?CLUTCH MAKES OCCASIONAL CLUNKING NOISES ESPECIALLY AT LOW SPEEDS ?COLD SHIFTING EXACERBATES PROBLEMS (WILL BE TAKEN CARE OF BY TSB) DANGEROUS EXPERIENCES: ?NOVEMBER 18TH: I WAS ACCELERATING ONTO THE HIGHWAY TO MERGE WITH TRAFFIC. ATTEMPTED TO SHIFT FROM THIRD GEAR TO FOURTH GEAR AS I WAS PASSING A SEMI. I WAS UNABLE TO GET INTO GEAR (SHIFTING CORRECTLY: CLUTCH DEPRESSED, CALM SMOOTH GEAR CHANGE), AND I WAS FORCED TO DRIVE OFF THE ROAD AT 35+ MPH. THIS LIFE THREATENING EXPERIENCE MOVED ME TO TAKE THESE ACTIONS. ?DECEMBER 5TH: AS I WAS TAKING THE VEHICLE TO A DEALERSHIP FOR THE THIRD REPAIR ATTEMPT, I WAS TURNING LEFT AT AN INTERSECTION AND HAD TO SHIFT FROM FIRST TO SECOND (AT 2000 RPM SO NO SKIP SHIFT ISSUE). I WAS UNABLE TO ENTER THE GEAR AND WAS VULNERABLE TO ACCIDENTS BEING STUCK IN THE MIDDLE OF THE INTERSECTION FOR SEVERAL SECONDS. I FINALLY SHIFTED INTO THE SECOND GEAR WITH A LOUD GRIND, AVOIDING A COLLISION WITH A BUS. *TR

• 12/05/2013· POWER TRAIN

  VEHICLE IS DIFFICULT ( FEELS NOTCHY ) TO SHIFT GEARS BETWEEN FIRST AND SECOND GEARS. AMBIENT TEMPERATURE IS NOT A FACTOR. THE PROBLEM IS CONSTANT REGARDLESS TO OUTSIDE TEMPERATURES. OCCASIONALLY GEARS GRIND WHEN SHIFTING AT HIGHER RPMS. VEHICLE DOES NOT SEEM TO GRAB INTO GEAR COMPLETELY ONE GEARS ARE SHIFTED FROM FIRST THROUGH THIRD GEARS. IN ADDITION TOO: VEHICLE IS DIFFICULT TO STEER/ VEHICLE SEEMS TO DRIFT TO THE LEFT SIDE OF ROADWAY. *TR

• 12/01/2011· POWER TRAIN

  TL* THE CONTACT OWNS A 2011 FORD MUSTANG GT. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE WOULD NOT SHIFT INTO GEAR. THE CONTACT MENTIONED THAT THERE WAS AND INCREASE IN ENGINE RPMS AND THE CLUTCH PEDAL WAS DEPRESSED INTO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE CLUTCH HAD BURNED OUT. AS A RESULT, THE CLUTCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 36,700.

• 11/30/2018· AIR BAGS

  TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FORD STORE SAN LEANDRO AT (510) 352-2000 (LOCATED AT 1111 MARINA BLVD, SAN LEANDRO, CA 94577) SEVERAL TIMES AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 11/30/2015· VEHICLE SPEED CONTROL

  IMMEDIATE LOSS OF POWER AND COMPLETE LOSS OF ACCELERATION. THIS HAS OCCURRED IN AN INTERSECTION AND IN THE MIDDLE OF A MULTI-LANE HIGHWAY AT 35 MPH AND 60 MPH AND WHEN EITHER ACCELERATING OR HOLDING AT A STEADY SPEED. THE WRENCH LIGHT COMES ON AND THE VEHICLE IMMEDIATELY LOSES POWER AND DECELERATES REGARDLESS OF SPEED. THE VEHICLE IS INOPERABLE UNTIL IT IS TURNED OFF AND RESTARTED. THE PROBLEM IS RECURRING AND UNPREDICTABLE. BECAUSE THE CODE DISAPPEARS UPON RESTARTING IT CANNOT BE DIAGNOSED. I HAD TO GET A CODE READER TO GET THE CODE WHICH HAD TO BE USED AFTER AN EMERGENCY STOP ALONG THE HIGHWAY. THIS IS DANGEROUS AS THERE IS NO WARNING BEFORE THE LOSS OF POWER. ERROR CODE P2111-THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN. THE PROBLEM HAS OCCURRED 10/29/15, 11/16/15, 11/25/15, AND 11/30/15.

• 11/29/2023· SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM

  The contact owns a 2011 Ford Mustang. The contact stated while driving at various speeds and depressing the brake pedal, the vehicle failed to respond. The message "Service Auto Advancetrac" was displayed. The contact stated that she continued to depress the brake pedal until the vehicle responded. The contact stated that there was a significant stopping distance delay. The contact stated that the failure had been recurring more frequently while driving, and the vehicle was sliding while stopping, nearly causing a crash. The vehicle was taken to an unknown dealer however, the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

• 11/28/2011· POWER TRAIN

  THE CLUTCH MAKES A CRACKING NOISE. WHEN I SHIFT BETWEEN 1ST AND 3RD IT CAN BE DIFFICULT AT TIMES DEPENDING ON THE TEMPERATURE. THE SYMPTOMS ARE NOT CONSISTENT. *KB

• 11/27/2020· ELECTRICAL SYSTEM,STRUCTURE

  THE LAST TWO MUSTANGS I PURCHASED (BOTH WERE NEW CARS) DEVELOPED ELECTRICAL ISSUES AFTER THE WARRANTY EXPIRED. MY CURRENT 2011 MUSTANG HAS HAD NUMEROUS ELECTRICAL ISSUES WITHIN THE CABIN OF THE CAR. IN ADDITION TO THE ELECTRICAL ISSUES, THE HOOD DEVELOPED PROBLEMS WITH THE PAINT SUCH AS BUBBLING, PEELING AND RUSTING. MY FRUSTRATION WITH FORD GROWS MORE INTENSE EACH TIME THE AIR-CONDITIONER, ALONG WITH NUMEROUS OTHER DEVICES ASSOCIATED WITH THE DASHBOARD, QUITS OPERATING AND THE WINDOWS WILL NOT FUNCTION. I OFTEN FIND MYSELF ENCOUNTERING THIS ISSUE ON A NINETY PLUS DEGREE DAY. THE ELECTRICAL ISSUE CAN OCCUR WHEN MOVING OR AT A COMPLETE STOP. THERE IS NO PATTERN TO WHEN IT HAPPENS, OR WHICH ELECTRICAL ITEMS WILL QUIT FUNCTIONING. IT DOES HAPPEN MORE OFTEN WITH WARMER TEMPERATURES AND THE AIR-CONDITIONER IS IN USE. HOWEVER, IT ALSO OCCURS WHEN THE AIR-CONDITIONER IS NOT IN USE.

• 11/27/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PRICE FORD OF TURLOCK, 5200 N GOLDEN STATE BLVD, TURLOCK, CA 95382 (209) 669-5200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A LETTER FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 11/27/2017· AIR BAGS

  TAKATA RECALL" THE PASSENGER AIRBAG WAS NEVER REPLACED SINCE THE START OF THE AIRBAG RECALL..

• 11/27/2017· AIR BAGS,SERVICE BRAKESCrash

  TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE CHEST, STERNUM, AND BACK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOWING FACILITY. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

• 11/24/2018· AIR BAGS

  TAKATA RECALL. I HAVE RECEIVED SEVERAL NOTICES FROM FORD REGARDING THIS RECALL SINCE OCTOBER 2016. AT THAT TIME, I CONTACTED SAM PACK FORD CARROLLTON, TX DEALERSHIP TO SCHEDULE SERVICE AND WAS TOLD THE PARTS WERE NOT AVAILABLE. SINCE THEN, I'VE MADE THREE MORE ATTEMPTS WITH NO RETURN CALL FROM THEM.

• 11/20/2011· POWER TRAIN

  I TOOK DELIVERY ON MY 2011 FORD MUSTANG GT/CS IN LATE OCTOBER OF 2010. IT HAD APPROXIMATELY 8 MILES ON IT. FROM THAT DAY FORWARD IT WAS A LITTLE STIFF TO GET IT TO GO IN TO ANY GEAR. I HAD GROWN A CUSTOM TO IT AND JUST ASSUMED IT WOULD SMOOTH OUT SINCE IT WAS A NEW CAR. NOW THAT I HAVE BEEN DRIVING MY CAR AS A DAILY DRIVER FOR A YEAR THE ISSUES HAVE JUST INCREASED. SOMETIMES YOU CANNOT GET THE CAR TO SHIFT IN TO 1ST GEAR WITHOUT ATTEMPTING SEVERAL TIMES. IN EARLY SEPTEMBER 2011 I WAS DRIVING ON THE HIGHWAY AND SHIFTED FROM 3RD TO 4TH GEAR AND THE CLUTCH PEDAL REMAINED ON THE FLOOR. I HAD READ ABOUT THIS BUT IT HAD NOT HAPPENED TO ME YET. SO I WAS NOT TO SHOCKED WHEN IT HAPPENED. MY CURRENT INCIDENT AS OF 19 NOV 2011 WAS ATTEMPTING TO SHIFT FROM 4TH TO 5TH ON THE HIGHWAY. I WAS UNABLE TO GET IT TO SHIFT IN TO 5TH GEAR. I HAD SLOWED DOWN AND ATTEMPTED TO SHIFT FROM 2ND THROUGH 6TH AND AGAIN, THE TRANSMISSION WOULD NOT SHIFT IN TO 5TH GEAR. ON 20 NOV 2011, I WAS DRIVING TO WORK AND IT WAS EXTREMELY DIFFICULT TO GET THE VEHICLE TO SHIFT IN TO ANY GEAR. I AM NOT SURE IF IT IS JUST THE TRANSMISSION OR CLUTCH, MAYBE IT IS BOTH OF THEM BUT IT IS FRUSTRATING WHEN YOU HAVE A NEW CAR AND PAY ALMOST $40,000 FOR IT AND IT DOES NOT WORK WELL. THIS IS SOMETHING I DEAL WITH ON A DAILY BASIS AND IT HAPPENS MORE IN COLDER WEATHER FROM WHAT I HAVE SEEN. THANK YOU FOR LOOKING IN TO THIS MATTER. *TR

• 11/18/2011· POWER TRAIN,SEATS

  INABILITY TO SHIFT INTO GEARS WHILE MERGING INTO TRAFFIC OR WHILE TURNING LEFT ACROSS ONCOMING TRAFFIC BOTH DRIVER AND PASSENGER POWER SEATS WILL NOT MOVE FORWARD OR BACK. *TR

• 11/16/2015· AIR BAGS

  A RECALL WAS ISSUED ON 05/28/2015 FOR DEFECTIVE AIRBAGS THAT COULD RESULT IN INJURY OR DEATH IF ACTIVATED. THE REPLACEMENT PART IS NOT YET AVAILABLE. I REQUESTED THAT FORD PROVIDE A LOANER CAR AND I WAS ADVISED THAT "AT THIS TIME, IF A LOANER VEHICLE IS AN OPTION, THIS IS SOMETHING THAT YOU WOULD HAVE TO DISCUSS WITH THE DEALERSHIP. FORD IS NOT OFFERING LOANER VEHICLES. THE U.S. GOVERNMENT'S NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION SAYS THAT IT (NHTSA) WILL ORGANIZE AND PRIORITIZE THE REPLACEMENT OF THE DEFECTIVE AIRBAG INFLATORS TO ENSURE THAT DEFECTIVE INFLATORS ARE REPLACED WITH SAFE ONES AS QUICKLY AS POSSIBLE, ADDRESSING THE HIGHEST RISKS FIRST. ACCORDING TO NHTSA ADMINISTRATOR MARK ROSEKIND, YOU ARE ENCOURAGED TO TAKE YOUR VEHICLE TO THE DEALERSHIP FOR REPAIR AS SOON AS YOU ARE NOTIFIED THAT PARTS ARE AVAILABLE, BUT YOU SHOULD CONTINUE TO DRIVE YOUR VEHICLE UNTIL THEN." SO I AM BEING TOLD BY THE NHTSA THAT IT IS OK FOR MY DAUGHTER TO DRIVE HER VEHICLE AND ESSENTIALLY RISK HER LIFE OR SERIOUS INJURY? I WOULD JUST LIKE CONFIRMATION OF THAT SINCE IT HAS BEEN OVER 4 MONTHS AND NO REPLACEMENT PART IS YET AVAILABLE NOR HAVE I BEEN GIVEN A TIME FRAME FOR WHEN IT WILL BE AVAILABLE.

• 11/16/2015· POWER TRAIN

  I HAVE EXPERIENCED AT HIGH RPMS SWITCHING FROM 1ST GEAR TO 2ND THE TRANSMISSION FAILED TO GO IN GEAR ON SEVERAL OCCASIONS.AND ALSO 3RD TO 4TH..DEALER SAYS IT'S COMMON AT TIMES.AFTER MONTHS OF DEALING WITH THIS ISSUES 5TH GEAR IS GRINDING AND IS AT THE DEALER FOR REPAIR AT MY EXPENSE.

• 11/14/2017· AIR BAGS

  TAKATA RECALL. REPLACEMENT AIR BAGS ARE UNAVAILABLE

• 11/12/2014· ENGINE

  DRIVING AT NORMAL SPEEDS (45 MPH), SUDDENLY ENGINE LIGHT AND WRENCH LIGHT BOTH ILLUMINATED AND SIMULTANEOUSLY LOST ALL POWER TO THE CAR. I WAS ALMOST CRUSHED BY A SEMI TRUCK AS I WAS IN THE PROCESS OF TURNING. I WAS TOLD BY FORD DEALER TO JUST RESTART ENGINE AND ALL WOULD BE OKAY. THIS TEMPORARILY FIXED THE PROBLEM BUT THE NEXT DAY THE SAME ISSUE HAPPENED AGAIN, THIS TIME I CAUSED A LARGE BACK UP OF CARS BEHIND ME CAUSING A VERY HAZARDOUS CONDITION. NOW WHEN I TALK TO FORD REPRESENTATIVE THEY TELL ME THAT IT IS NOT UNDER WARRANTY AND THAT I AM ON MY OWN TO FIX. AFTER MUCH RESEARCH, MY CASE IS NOT ALONE. THERE IS MANY PEOPLE WITH THE SAME SITUATION. FORD FAILS TO RECOGNIZED THAT THIS IS A PROBLEM. *TR

• 11/12/2014· ENGINE,FUEL/PROPULSION SYSTEM

  I WAS DRIVING ON THE INTERSTATE AND MY VEHICLE STOPPED ACCELERATING. IT WAS AS THOUGH IT HAD SWITCHED TO NEUTRAL. I HAD TO QUICKLY TURN ON MY EMERGENCY LIGHTS AND PULL OVER ON THE SIDE OF THE ROAD. I TURNED OFF THE ENGINE, THEN TURNED IT BACK ON AND PULLED ON TO THE INTERSTATE. THE SAME THING HAPPENED AGAIN. I FINALLY MADE IT TO MY DESTINATION AFTER THIS HAPPENED SIX TIMES. *TR

• 11/11/2015· ENGINE

  CAR STALLS GOES INTO LIMP MODE NO WARNING .VERY BAD ON FREEWAY CANT GET OFF THE ROAD I HAVE HAD 3 CLOSE CALLS A LIGHT COMES ON AM TOLD BY FORD DEALER IT COULD BE THE THROTTLE BODY BUT NO CODES ARE SHOWING UP.I HAVE LOOKED ON LINE AND THIS SEEMS TO BE A PROBLEM WITH THIS CAR AND OTHER FORD CARS.IHAVE TALKED TO THE DEALER AND HE SAID THE THROTTLE BODY IS NOT COVERED BY WARRENTY THESE CARS SHOULD BE CORRECTED THEY ARE DANGEROUS I HATE TO DRIVE THE CAR MY CAR IS STILL UNDER WARRENTY.

• 11/11/2010· AIR BAGS

  2011 FORD MUSTANG V-6 AFTER OWNING FOR ABOUT 2 MONTHS, WE NOTICED THAT ON OCCASION THE "PASS AIR BAG' LIGHT IN THE OVERHEAD WOULD FLICKER ON INDICATION THAT THE PASSENGER AIRBAG SYSTEM IS DISABLED. AFTER A FEW WEEKS, THE LIGHT BECAME MORE CONSISTENT TO THE POINT THAT IT WOULD REMAIN ON FOR THE MAJORITY OF THE DURATION OF ANY TRIP. MADE A TRIP TO THE SHOP AND THE SYSTEM WAS "RE-ZEROED". NO ISSUES FOR A FEW WEEKS AND THEN THE ISSUE STARTED AGAIN. BACK TO THE SHOP AND TOLD THAT THIS IS NORMAL OPERATION OF THE SYSTEM DUE TO MY WIFE WEIGHING ~105 - 110LBS. WENT HOME AND READ THE DRIVERS MANUAL TO SEE IF THIS FEATURE OF THE SYSTEM WAS DESCRIBED. FOUND A PROCEDURE IN THE MANUAL FOR TRAINING THE SYSTEM TO IDENTIFY THE WEIGHT OF A PASSENGER TO THE SYSTEM. FOLLOWED THE PROCEDURE. AGAIN THE SYSTEM OPERATED AS EXPECTED FOR ABOUT A WEEK AND THEN STARTED AGAIN. BACK TO THE SHOP AND AGAIN TOLD THAT IT WAS NORMAL OPERATION BUT FORD WAS AGAIN E-MAILED. RESPONSE WAS TO PERFORM THE PROCEDURE IN THE DRIVERS MANUAL. IF THIS FAILED TO WORK ADDITIONAL TESTING TO BE PERFORMED. REPEATED THE RESET PROCEDURE 2 MORE TIMES AND RETURNED TO THE SHOP WITH THE SAME RESULTS. WHILE SITTING IN THE DRIVE WAY OF THE DEALERSHIP THE AIRBAG LIGHT WAS WITNESSED BY THE SERVICE MANAGER FLASHING ON AND OFF WITH THE CAR IN IDLE AND MY WIFE PROPERLY RESTRAINED. ADDITIONAL TESTING HAS BEEN PERFORMED AND ALL TESTS HAVE BEEN PASSED. THE DEALERSHIP IS PLANNING TO REPLACE THE SEAT PAD/BLADDER WHEN THE PARTS ARE RELEASED BY FORD. THIS WILL BE IN EARLY DECEMBER AT BEST. I AM CURRENTLY BEING TOLD BY FORD TO PULL OVER AND HAVE MY WIFE RIDE IN THE BACK SEAT OF OUR BRAND NEW CAR WHEN THE LIGHT ILLUMINATES. *TR

• 11/10/2015· AIR BAGS

  TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/18/16*LJ *TR

• 11/10/2014· ENGINE

  I BOUGHT MY CAR USED AT THE BEGINNING OF THIS YEAR, 2014. SHORTLY AFTER MY CAR STARTED BREAKING DOWN. I TOOK IT TO A SHOP TO HAVE A DIAGNOSTIC TEST RAN, NO CODES CAME UP. A FRIEND OF MINE THAN LET ME BORROW HIS MOBILE DIAGNOSTIC MACHINE. THE NEXT TIME I BROKE DOWN I WAS ABLE TO GET A CODE, THAT CODE WAS P2111 (TAC SYSTEM STUCK OPEN). ACCORDING TO MY LOCAL FORD SHOP THIS IS GOING TO COST ME OVER $600. AGAIN, I JUST BOUGHT THE CAR. I DID SOME RESEARCH ONLINE, HOWEVER, AND IT SEEMS LIKE THIS IS A WELL KNOWN PROBLEM WITH MANY OTHER FORD VEHICLES. 'CONSUMER SATISFACTION PROGRAM 13N03' HALF OF THE ABOVE STATEMENT WAS A COPY&PASTE FROM MY PREVIOUS COMPLAINT. I HAVE YET TO HEAR ANYTHING BACK. SINCE THAN, I'VE BROKEN DOWN SEVERAL MORE TIMES. ONE OF WHICH I WAS ALMOST COMPLETELY RAN OVER BY AN 18 WHEELER SEMI. THIS IS UNACCEPTABLE AND COULD VERY WELL COST ME MY LIFE! I WOULD VERY MUCH APPRECIATE SOME FORM OF ACKNOWLEDGEMENT TO MY COMPLAINT AND HOPEFUL APPROVAL TO CORRECT THIS DEFECT IMMEDIATELY. PLEASE DO NOT HESITATE TO CALL ME. THANK YOU. *TR

• 11/10/2010· TRACTION CONTROL SYSTEMCrash

  TL*THE CONTACT OWNS A 2011 FORD MUSTANG SHELBY GT500. AFTER DRIVING OUT OF A PARKING LOT AT 35 MPH AND DEPRESSING THE ACCELERATOR PEDAL WITH FORCE, BOTH REAR WHEELS BEGAN TO SPIN CAUSING THE VEHICLE TO FISH TAIL AND SPIN OUT OF CONTROL.THE TRACTION CONTROL FAILED TO STOP THE VEHICLE. THE VEHICLE SETTLED ON THE OTHER SIDE OF THE ROAD FACING THE OPPOSITE DIRECTION. THERE WAS EXTENSIVE DAMAGED TO THE VEHICLE AND IT WAS TOWED TO THE DEALER. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE DEALER WILL REPAIR THE VEHICLE FOR $15,000. THE MANUFACTURER STATED THAT THEY WOULD GIVE HIM A CALL WITHIN 24 HOURS. THE FAILURE MILEAGE WAS 100.

• 11/07/2013· POWER TRAIN

  THE CAR LOST POWER AND A WRENCH ICON SHOWED UP ON DASHBOARD. I WAS DRIVING AND MANAGE TO GET TO THE SIDE OF THE ROAD. I TURNED OFF THE CAR AND WHEN I TRIED TO RESTART IT THE START SWITCH GOT STUCK AND IT WOULDN'T START. I HAD TO TRY TWICE BEFORE I WAS ABLE TO START THE CAR TO MAKE IT HOME. THIS IS THE THIRD TIME IT HAPPENS. I HAD BROUGHT IN THE CAR FOR SERVICE, BACK AT THE BEGINNING OF THIS YEAR, MORE THAN FOUR TIMES TO THE DEALER WHERE I GOT IT FROM ROUNTREEMOORE IN LAKE CITY, FL. THEY SAID THERE IS NOTHING WRONG WITH IT.IT IS STILL UNDER WARRANTY. *TR

• 11/06/2017· UNKNOWN OR OTHER

  WRENCH INDICATOR LIGHT CAME ON YESTERDAY AS WELL AS MY SERVICE ENGINE SOON LIGHT AND I HAVE NO POWER IN REVERSE OR DRIVE. IT STARTS TO WORK AND WILL GO OFF FOR A BIT BUT DOES THE SAME AGAIN. APPARENTLY THERE WAS A CUSTOMER SATIS. PROGRAM 16B23 LETTER THAT WENT OUT TO FIX THIS THAT I NEVER RECEIVED. FORD NOW WILL NOT HONOR IT TO BE FIXED D/T THE LETTER EXPIRED 9/30/17. THE LETTER I NEVER RECEIVED.

• 11/06/2015· AIR BAGS

  TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.