2011 Ford Fusion

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2020· SERVICE BRAKES

  I WAS DRIVING MY 2011 FORD FUSION HYBRID AT AROUND THIRTY MPH ON A CITY STREET AND MY BRAKE SYSTEM WARNING LIGHT POPPED UP ON THE DASHBOARD. AS SOON AS THAT HAPPEN I HAD NO BRAKES, AND THERE WAS NO RESISTANCE IN THE BRAKES. THEY WENT STRAIGHT TO THE FLOOR, LUCKILY I WAS ABLE TO STOP THE CAR WITH MY EMERGENCY BRAKE. I RESTARTED THE CAR AND THE BRAKES WORKED FINE AFTER THAT.

• 12/31/2020· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE HIS NEPHEW WAS DRIVING AT AN UNDISCLOSED SPEED, THE BRAKES MALFUNCTIONED CAUSING THE BRAKE PEDAL TO EXTENDED TO THE FLOOR. THE CONTACT STATED THAT THE VEHICLE FAILED TO IMMEDIATELY STOP. AFTER RESTARTING THE VEHICLE, THE BRAKES OPERATED AS DESIGNED HOWEVER, THE FAILURE RECURRED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

• 12/31/2014· STEERING

  STEERING FAILURE ASSIST LIGHT CAME ON FIRST THING THIS MORNING AT 6:30AM. WAS WONDERING IF THIS HAS EVER BEEN A RECALLED PART FOR THE 2011 FORD FUSION. *JS

• 12/31/2014· SERVICE BRAKES

  AFTER STARTING THE VEHICLE AND PUTTING THE CAR IN REVERSE WITH THE BRAKES ENGAGED, THE VEHICLE KEPT REVERSING EVEN WITH THE BRAKES COMPLETELY DEPRESSED. THE BRAKES ENGAGED AFTER A COUPLE OF SECONDS AND AFTER THAT THEY WORKED NORMAL. THIS ISSUE HAS HAPPENED 3 MORE TIMES SINCE THIS FIRST INCIDENT AND THE PATTERN HAS ALWAYS BEEN THE SAME. *JS

• 12/31/2014· STEERING

  I DROVE TO WAL-MART IT WAS FINE BUT WHEN I LEFT WAL-MART I DROVE.BACK HOME THE SERVICE POWER STEERING AND ADVANTREC LIGHT CAME ON I HAD TO STRUGGLE TURNING.THE WHEEL THE FASTEST I WAS GOING WAS 35. *JS

• 12/31/2014· STEERING

  WHILE DRIVING, THE ADVANCE TRAC LIGHT CAME ON. THEN AN ERROR MESSAGE TELLING ME TO SERVICE POWER STEERING. THE WHEEL SUDDENLY BECAME HARD TO TURN WHILE DRIVING. THERE WAS NO ADVANCED WARNING. AS SOON AS THE LIGHT CAME ON, THE CAR BECAME DIFFICULT TO STEER. *JS

• 12/30/2022· STEERING

  The contact owns a 2011 Ford Fusion. The contact stated while driving approximately 10 MPH, the vehicle lost power steering functionality while the contact was attempting to steer the vehicle into a parking lot. The contact stated that the "Power Steering – Service Now" message was displayed. The contact had the vehicle towed to a local dealer where it was diagnosed and determined that the steering gear and the front driver’s side and rear passenger’s side tires needed to be replaced. The vehicle had not been repaired. The manufacturer was informed of the failure and the contact was informed Customer Satisfaction Program Number: 15N01 (EPAS Steering Efforts) had expired and the vehicle out of warranty. The failure mileage was approximately 142,000.

• 12/30/2020· STEERING

  DRIVING ABOUT 40 MPH AND THE "POWER STEERING FAILURE" LIGHT APPEARED AND THE STEERING FELT HEAVIER. I PULLED OFF THE ROAD AND TURNED OFF THE CAR FOR ABOUT 5 MINUTES. WHEN THE CAR WAS TURNED BACK ON THE MESSAGE DID NOT REAPPEAR. VEHICLE MILEAGE IS ABOUT 140K.

• 12/30/2020· STEERING

  A SAFETY RECALL WORK ON THE POWER STEERING OCCURRED JUNE 2019. THE POWER STEERING FAILED AT 60MPH ON 12/29/2020. WAS TOLD BY DEALERSHIP, YOU NOW HAVE TO PAY FOR THE REPAIRS. I NEVER BELIEVED THE REPAIRS WERE COMPLETED BECAUSE THE SAME GROANING NOISE CONTINUED AFTERWARDS. FORD NEEDS TO DO WHAT IS RIGHT.

• 12/30/2020· STEERING

  MY POWER STEERING ASSIST FAULT LIGHT CAME ON MY CAR. I TURNED IT OFF AND BACK ON AND IT WENT OFF AND EVERYTHING SEEMED FINE. THIS MORNING I GET IN MY CAR TO COME WORK AND THE POWER STEERING ASSIST FAULT LIGHT CAME ON. I TURNED OFF THE VEHICLE AND THEN TURNED IT BACK ON, THIS TIME IT DID NOT GO OFF AND THE POWER STEERING WAS NO DRIVEABLE AT ALL. I HAD TO HAVE MY CAR TOWED TO THE FORD DEALERSHIP BECAUSE IT WASN'T DRIVEABLE AND THEN WAS TOLD THAT THEY HAD NO VEHICLES TO LOAN TO US TO DRIVE. UNACCEPTABLE IN OUR BOOK!

• 12/30/2019· STEERING

  I WAS DRIVING INTO A LEFT TURN AT A GREEN LIGHT AND THE POWER STEERING WENT OUT, LUCKILY I WAS GOING SLOW ENOUGH TO FIGHT WITH THE STEERING WHEEL TO MAKE THE TURN. IT COULD HAVE EASILY BEEN AN ACCIDENT IF I WAS NOT AWARE OF CARS AND HOW THEY FUNCTION. THAT WAS ABOUT A WEEK AGO AND NOW TODAY THE SAME THING HAPPENED EXCEPT I WAS MAKING A RIGHT TURN AND I WAS NOT ABLE TO STAY ON MY SIDE OF THE STREET BECAUSE OF HOW TOUGH IT WAS TO TURN, NO CARS WERE AROUND SO I JUST STOPPED AND TURNED THE CAR OFF FOR A MIN THEN WHEN I STARTED IT BACK UP IT WAS LIKE NOTHING HAPPENED.

• 12/30/2016· SERVICE BRAKES

  THE ABS CONTROL UNIT FAILED AND ALMOST MADE ME CRASH IN THE HIGHWAY ON N 680 EXIT TREAT BLVD ,AND I SPENT $1500 JUST TO FIND A SOLUTION. THIS IS A RECALL THAT NEEDS TO BE ADDRESSED.

• 12/30/2013· FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROLCrash

  WHILE PULLING INTO A PARKING SPACE THE AND DEPRESSING THE BRAKE VEHICLE SUDDENLY JOLTED FORWARD CRASHING INTO A POST. THE CHECK ENGINE LIGHT CAME ON INDICATING THERE WAS A PROBLEM. WE HAVE REPORTED TO FORD ON MULTIPLE OCCASIONS THAT THE CAR SURGES WHEN COMING TO A STOP. WE HAVE BEEN INFORMED THAT THEY ARE UNABLE TO DO ANYTHING WITHOUT AN ERROR CODE. AFTER THE INSURANCE COMPANY REPAIRED THE CAR WE DROVE IT TO FORD. UNFORTUNATELY WE WERE TOLD THAT THE ERROR CODE WILL CLEAR AFTER DRIVING A "COMPLETE CYCLE" OR "RUNNING A VEHICLE HEALTH REPORT". BOTH WERE COMPLETED AND FORD REPAIR TECH'S SAY THIS IS A KNOWN ISSUE BUT WITHOUT A CODE THEY CAN NOT DO ANYTHING ABOUT IT. I OWN 2 FORD 2011 FUSIONS. THE OTHER CAR HAD AN ISSUE WHERE IT WOULD FREQUENTLY STALL OR GO "LIMP" AS FORD CALLS IT. MUCH LIKE THE SURGES WE HAVE EXPERIENCED WITH THIS VEHICLE, I HAD NUMEROUS OCCASIONS THIS OCCURRED WITHOUT ANY CHECK ENGINE LIGHT. FINALLY IT WENT "LIMP" GETTING ONTO THE HIGHWAY AND THE CHECK ENGINE LIGHT CAME ON. I BROUGHT IT INTO FORD A FEW DAYS LATER. THE LIGHT WAS OFF BUT THEY WERE ABLE TO RECOVER THE CODE. I BELIEVE THERE IS A MAJOR ISSUE WITH THE COMPUTERIZE THROTTLE CONTROL IN THESE VEHICLES AND A RECALL IS IN ORDER. WE ARE LUCKY THAT THE DRIVER DID NOT GET INJURED. THE AIRBAG DID NO DEPLOY EVEN THOUGH THERE WAS SUBSTANTIAL DAMAGE TO THE FRONT END. THE DAMAGE WAS CAUSED BY A POST THAT CUT THROUGH THE BUMPER AND DAMAGED UP TO THE RADIATOR. AS PART OF THE RESEARCH DONE I BELIEVE A DETAILED ANALYSIS OF HOW THE ERROR CODES ARE STORED SHOULD BE DONE. IF THE CARS COMPUTER CAN CLEAR ERRORS THERE IS LIMITED EVIDENCE/DOCUMENTATION OF PROBLEMS. THIS APPEARS TO ME AS A "FEATURE" TO ELIMINATE ANY TRACE OF AN ISSUE. *TR

• 12/30/2013· POWER TRAIN,VEHICLE SPEED CONTROL

  I WAS DRIVING 40 - 45 MPH AND SUDDENLY I LOST ACCELERATION AND THE CAR STALLED. IT SEEMED TO HAVE FELL OUT OF GEAR AS THE CAR DID NOT 'DIE', THERE WAS NO LONGER ANY RESPONSE IN THE GAS PEDAL. I UTILIZED WHAT REMAINING SPEED I HAD TO NAVIGATE TO A SAFE PLACE TO PULL OFF THE ROAD. I TURNED OFF THE CAR AND TURNED IT ON AGAIN AND COULD DRIVE AGAIN. THIS HAPPENED 2 MORE TIMES ON THE WAY HOME (TOTAL DISTANCE FROM FIRST FAILURE TO 3RD FAILURE WAS LESS THAN 2 MILES). EACH TIME THE CAR IS SHUT OFF AND RESTARTED THE 'WRENCH' / CHECK ENGINE LINE DOES NOT RETURN. I HAD IT TOWED TO FORD DEALERSHIP TODAY, HOWEVER AFTER READING THE COUNTLESS EXPERIENCES OF THE SAME EXACT ORDEAL, I FELT IT NECESSARY TO CAPTURE THIS INCIDENT HERE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/30/2013· STEERING

  TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT WAS DRIVING 20 MPH WHEN THE POWER STEERING WARNING LIGHT ILLUMINATED SIMULTANEOUSLY AS THE POWER STEERING FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR INSPECTION. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

• 12/29/2021· STEERING

  The contact owns a 2011 Ford Fusion. The contact stated while his daughter was driving at 55 MPH, the steering wheel became difficult to maneuver with the “steering assist fault” warning displayed on the instrument panel. The contact stated that she pulled over and turned off the vehicle. The contact stated that he called the Ford dealer who informed him to turn the vehicle off and restart. The contact stated that the vehicle was restarted and operated normally. The vehicle was not taken to the dealer or independent mechanic for diagnoses or repairs. The contact stated that the failure reoccurred in August of 2021 at that time the vehicle was turned off and on and operated normally. Again, the vehicle was not taken to the dealer for diagnoses or repairs. The contact stated, however, in December of 2021 the failure occurred, and this time the steering wheel failure failed to correct itself. The vehicle was towed to the dealer where the failure was diagnosed and the power steering control module needed to be replaced. The vehicle was not repaired. The contact researched online and found NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included in the recall. The manufacturer was made aware of the failure and informed the contact that the vehicle was outside of the 10 year/150,000 miles to be repaired under the recall. The contact stated a case was opened with the manufacturer. The approximate failure mileage was 130,000.

• 12/29/2016· STRUCTURE

  WHILE ATTEMPTING TO OPEN DRIVER DOOR TO EXIT THE VEHICLE, DOOR LATCH MECHANISM INSIDE OF DOOR BROKE CAUSING LATCH TO BECOME INOPERABLE THUS CAUSING ME TO ROLL DOWN THE WINDOW AND EXIT THE VEHICLE FROM THE EXTERIOR DOOR HANDLE. THE VEHICLE WAS STATIONARY, IN PARK, IN MY HOME DRIVEWAY. UNLESS I ROLL THE WINDOW DOWN AND OPEN THE DOOR USING THE REAR LATCH, I CANNOT EXIT THE VEHICLE. IN A CRASH SITUATION, OR A SITUATION IN WHICH THE WINDOW IS ICED UP AND CANNOT LOWER, EXITING THE VEHICLE COULD BE IMPOSSIBLE AND DANGEROUS. WHEN I REPORTED IT TO MY LOCAL SERVICE TECH, HE STATED THAT IT WAS A COMMON ISSUE.

• 12/29/2014· STEERING

  WHILE DRIVING MY 2011 FORD FUSION SEL V6 ON DECEMBER 25TH, 2014, THE ADVANCE TRACK LIGHT CAME ON. IT STAYED ON UNTIL I PARKED THE CAR IN THE GARAGE ABOUT 10 MILES (15 MINUTES) LATER. TWO DAYS LATER, ON A TRIP FROM NORTH CAROLINA TO KENTUCKY, THE ADVANCE TRACK LIGHT CAME ON AGAIN. THIS TIME IT CAME ON AND STAYED AGAIN UNTIL THE CAR WAS PARKED AT THE FINAL DESTINATION IN KENTUCKY. IT STAYED ON FOR ABOUT 50 MILES +/-. LATER IN THE DAY, I GOT IN THE VEHICLE TO TAKE A SHORT TRIP TO THE GROCERY STORE. WHEN I STARTED DOWN THE ROAD, AT APPROXIMATELY 30 MPH, THE "SERVICE POWER STEERING" AND " SERVICE ADVANCE TRACK SYSTEM" ERROR CODES POPPED UP AND THE POWER STEERING JUST QUIT WORKING. I STILL HAD STEERING IN THE CAR BUT IT TOOK MOST ALL THE STRENGTH I HAD (AND I'M NO SMALL GUY) TO MUSCLE THE CAR TO THE SIDE OF THE ROAD AND GET IT STOPPED. I HATE TO THINK WHAT WOULD HAVE HAPPENED IF MY WIFE, SON, OR DAUGHTER HAD BEEN DRIVING THE CAR AT THE TIME. I TOWED THE CAR HOME ON 12/28/14 AND SCHEDULED AN APPOINTMENT AT THE LOCAL FORD DEALER FOR 2 PM TODAY (12/29/14). *TR

• 12/29/2014· STEERING

  I WAS DRIVING THE VEHICLE AND THE SKID/SLIDE LIGHT CAME ON. NOT MUCH LONGER THE POWER STEERING/ADVANCETRAC WARNING CAME ON AND I COMPLETELY LOST POWER STEERING, ALMOST RUNNING OFF THE ROAD. *TR

• 12/29/2014· STEERING

  TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE STEERING WHEEL SEIZED AND THE SERVICE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000. THE VIN WAS NOT AVAILABLE.

• 12/29/2013· VEHICLE SPEED CONTROL,ENGINE

  WHILE DRIVING, VEHICLE SUDDENLY LOST POWER. RPMS DROPPED AND VEHICLE SLOWED TO ONLY A FEW MILE PER HOUR. VEHICLE WOULD NOT ACCELERATE. VEHICLE HAD TO BE TOWED TO DEALERSHIP, AND I WAS INFORMED IT WAS A THROTTLE BODY ISSUE. I WAS INFORMED THIS IS A COMMON ISSUE, AND THERE MIGHT BE A RECALL. IF THIS HAD OCCURRED ON THE FREEWAY, IT COULD HAS BEEN DISASTROUS. *TR

• 12/28/2022· AIR BAGSCrash

  I got a air bag recall on my 2011 Ford Fusion se @ diamond ford Lancaster I had a accident on December 25 2022 and my airbags never deployed

• 12/28/2022· STEERING

  The contact owns a 2011 Ford Fusion. The contact stated that while her son was pulling out a parking spot, the vehicle lost power steering functionality and the steering wheel became stiff. The service power steering assist message was displayed. The vehicle was taken to the dealer and the contact was informed that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under recall and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was not available.

• 12/28/2022· STEERING

  The contact owns a 2011 Ford Fusion. The contact stated while driving 55 MPH, the steering wheel became firm. The contact stated that the service power steering message was displayed. Due to the failure, the contact had to use excessive force to steer the vehicle. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 150,000.

• 12/28/2021· SERVICE BRAKES

  Started the car and went to back out of the drive way and all these lights came on the dashboard and started to beep. It stated to "Check Brake System" and "Service Advancetrac". Also had to press down on the break pedal super hard to make sure the car stopped. Took the car to the Ford dealership and they stated that the ABS Module needed to be replaced. There was no prior warning there was a issue. Glad this didn't happen while in traffic or on the highway. I see there have been similar issues with the 2011 Ford Fusion and not sure why there has not been a recall on this yet. Car has 103K miles.

• 12/28/2017· AIR BAGS

  "TAKATA RECALL", 2-1/2 YEARS AGO RECEIVED RECALL NOTICE; RECEIVED 2 MORE SINCE YET FORD NOT ABLE TO INSTALL REPAIR YET. FORD SAYS "DON'T RIDE IN FRONT PASSENGER SEAT". HOW LONG IS MY FAMILY TO BE KEPT OUT OF CAR. BE REALISTIC. FORD NEEDS TO MAKE REPAIR NOW NOW NOW! WHAT KIND OF OVERSIGHT ARE YOU MAINTAINING? 2-1/2 YEARS !!!!

• 12/28/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/28/2016· SERVICE BRAKES

  WHILE DRIVING THE CAR, I HIT A BUMP IN THE ROAD AT THE SAME TIME AS APPLYING THE BRAKES AND THE BRAKE PEDAL WENT TO THE FLOOR AND WAS HARD TO STOP THE VEHICLE. I HAD TO PUMP THE BRAKES TO GET THE PEDAL TO COME UP, I BELIEVE THIS CONDITION IS CAUSED BY A FAULTY BRAKE ANTILOCK VALVE AS SEEN IN YOU TUBE VIDEOS. IN THE VIDEOS THE MECHANIC BLAMED THE FAULT ON STICKING VALVES CONTAINED INSIDE THE VALVE. I BELIEVE THIS FAULT RESTS WITH THE MANUFACTURER AND SHOULD BE REPLACED AT THEIR COST BECAUSE OF THE SAFETY ISSUES, THE VALVE EVENTUALLY RESET ITSELF, BUT RETURNS TO BYPASS THE BRAKE PRESSURE WHEN THE BRAKES ARE APPLIED ON A BUMP. I HAVE CAUTIONED MY WIFE TO NOT HIT THE BRAKES ON A BUMPY ROAD, I WISH TO HAVE THIS VEHICLE RECALLED AS SOON AS POSSIBLE. WE HAVE BEEN THE ONLY OWNERS OF THIS VEHICLE. *TR

• 12/28/2016· SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES

  TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE BRAKE PEDAL NEEDED TO BE APPLIED WITH AN EXCESSIVE FORCE IN ORDER TO SAFELY STOP THE VEHICLE WHILE BEING OPERATED AT LOWER SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000. UPDATED 02/21/17*LJ

• 12/28/2014· STEERING

  ON DECEMBER 19 I STARTED MY CAR AND TRIED TO DRIVE AWAY. HOWEVER, THE STEERING WHEEL APPEARED LOCKED. IT WOULD NOT BUDGE. I CUT THE CAR OFF AND RESTARTED IT, AND THE WHEEL THEN MOVED. THIS HAPPENED AGAIN ON DECEMBER 21, 25, AND 27, BUT ON THE 27, A MESSAGE APPEARED: "POWER STEERING ASSIST FAULT." ON DECEMBER 28, THE POWER STEERING WENT OUT WHILE I WAS DRIVING DOWN A NEARBY STREET. I HAD TO MANHANDLE THE STEERING WHEEL AND COAST TO A STOP. AGAIN I RECEIVED THE MESSAGE. *TR

• 12/27/2023· STEERING

  The contact owns a 2011 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle lost the electric power steering assist functionality. The vehicle was restarted but the failure persisted. The contact stated that the Traction Control System warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that the electric power steering assist needed to be replaced. The contact referenced the NHTSA Campaign Number: 15V340000 (Steering) to the dealer and the manufacturer and was informed that due to the mileage on the vehicle, the repair was not covered and would be an out-of-pocket expense. The approximate failure mileage was 158,000.

• 12/27/2023· STEERING

  I bought the car in 03/2019. I was not informed about this recall. We had the epsa go out last week, called the ford dealership, made an appointment. Drove the car without power steering to the dealership, they looked at it and told us $2,200.00. I said there is a recall, the man said I am at 158,000 and that is over the allotted 150,000 miles. I was not informed about this recall, therefore I could not know to go get this fixed. I called Ford customer service and she said they cannot help. This is a SAFETY concern and I do not know how this is even legal. I am filing a formal complaint.

• 12/27/2022· STEERING

  LOST POWER STEERING WHILE DRIVING THE CAR.

• 12/27/2019· STEERING

  TWO TIMES IN THE PAST WEEK MY POWER STEERING ASSIST FAULT HAS POPPED UP ON MY DASHBOARD AND MY STEERING WHEEL HAS BEEN LOCKED UP. AFTER TURNING IT OFF AND LEAVING IT FOR A FEW HOURS AND TRYING AGAIN IT'S FINE LIKE IT NEVER HAPPENED. BUT BEING IT IS ELECTRICAL I CAN NOT JUST PUT FLUID IN IT. THIS ISSUE CONCERNS ME BECAUSE I DO NOT KNOW IF I WILL BE DRIVING DOWN A HIGHWAY AND ALL OF A SUDDEN IT WILL POP UP AND LOCK MY STEERING UP OR I WILL BE STRANDED SOMEWHERE. SINCE IT JUST POPS UP AND GOES AWAY EVENTUALLY THIS IS A MAJOR ISSUE!

• 12/27/2019· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE HIMSELF AND FOUND FUEL ON THE GROUND. THE CONTACT ALSO DISCOVERED THAT THE FUEL TANK WAS CRACKED AND THE CANISTER PURGE VALVE FAILED. THE CONTACT MENTIONED THAT THE FUEL TANK WAS CAPLESS. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL TANK). THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 126,000.

• 12/27/2019· ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

  ON 5 NOVEMBER 2019 WHILE TRAVELING I-270 IN MARYLAND WITHOUT PRIOR WARNING MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR, AND THE FOLLOWING WARNING LIGHTS CAME ON: BRAKE, ABS, AND TRACTION CONTROL. THIS VEHICLE WAS EXTREMELY DIFFICULT TO SLOW DOWN OR STOP ON THE HIGHWAY. THIS REPAIR COST ME $1335.53 AND SOUNDS VERY SIMILAR TO THE FORD RECALL ANNOUNCED ON DECEMBER 19TH INVOLVING 2006-2010 FUSIONS. MINE IS A 2011.

• 12/27/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (RAZZARI FORD, 1234 AUTO CENTER DR, MERCED, CA 95340) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/27/2017· SERVICE BRAKES

  WHILE DRIVING, BRAKE CALIPER WILL FREEZE UP AND GRIND ON BRAKE PADS AND ROTORS, AND PRODUCE SMOKE. NEW BRAKES AND PADS WERE PUT ON 5 MONTHS AGO, AS WELL AS ROTORS TURNED. THE LEFT REAR CALIPER COMPLETELY FROZE. HAD CALIPER REPLACED SEVERAL WEEK AGO AND THE SAME SIDE FROZE AGAIN. THIS SEEMS TO BE A RISING ISSUE WITH THIS MAKE AND MODEL AND SHOULD BE INVESTIGATED.

• 12/27/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT HE RECEIVED THE INTERIM RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) A LONG TIME AGO. THE REMEDY AND PARTS WERE UNAVAILABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIME FRAME. THE DEALER HAD NOT YET BEEN CONTACTED. THE CONTACT WAITED TO RECEIVE A SECOND NOTICE. THE MANUFACTURER SENT A SECOND RECALL NOTICE, INDICATING THAT THE PARTS MAY BECOME AVAILABLE IN SPRING OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/27/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

• 12/27/2016· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND HIT THE FLOOR WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO BE REPAIRED AT THE DEALER BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000. THE VIN WAS NOT AVAILABLE.

• 12/27/2016· STEERINGCrash

  ONCE AGAIN, I CONTINUE TO HAVE ISSUES WITH MY POWER STEERING JUST TURNING OFF WHILE IN THE MIDDLE OF A TURN. THIS IS NOW HAPPENING ABOUT 1-3 TIMES A WEEK. THIS DOES ONLY SEEM TO HAPPEN AT LOW SPEEDS. HOWEVER THAT IS WHEN IT IS THE MOST DANGEROUS. DRIVING THROUGH STORE PARKING LOTS OR PARK, IT HAS SIMPLY GONE OUT AND LOST CONTROL. I AM RUNNING OUT OF WAYS TO EXPLAIN HOW DANGEROUS THE COMPLETELY UNEXPECTED POWER STEERING LOSS ON MY(AND THOUSANDS OF OTHERS) FORDS THAT WERE NOT INCLUDED IN THE RECALL ACTUALLY IS. I HAVE ALREADY REPORTED THAT MORE THAN SEVERAL TIMES I WAS INCHES FROM STRIKING A PEDESTRIAN DUE TO LOSS OF CONTROL AFTER THE POWER STEERING FAILED. I REALLY HOPE WE ARE NOT JUST WAITING FOR A FATAL ACCIDENT REPORT TO TAKE THIS SERIOUSLY. I THINK FORD HAS ALREADY ADMITTED THAT THEY HAVE A PROBLEM WITH THEIR POWER STEERING AND ITS UNBELIEVABLE THAT CARS WITH THE SAME EXACT POWER STEERING RIG THAT ALSO DISPLAY THE SAME EXACT ISSUES ARE NOT INCLUDED IN THE RECALL. MY CAR IS EVEN IN THE SAME YEAR AS OTHER RECALLED MODELS BY AM BEING EXCLUDED. *TR

• 12/26/2023· ELECTRICAL SYSTEM,SERVICE BRAKES

  While driving on a major highway during rush hour, at the posted speed limit (65MPH) , without any warning the vehicle completely lost any and all braking capability without any prior warning or indication of an issue later on after managing to avoid any type of accident or collision with anything around. I turned the car off, when turning the car back on then and only then I received a dashboard full of lights most important being “service advancetrac” and (!) BRAKE, “Check break system”. By reading many other forums with the same car and the exact issues and notifications it says that there is a glitch in the ABS module with communicates with the hydraulic control unit which caused complete and catastrophic brake failure. Which could have resulted in a major accident, risking my life, the occupants of my vehicle, and any other vehicle around. Lucky I was able to maneuver my way off to the side of the highway, and slowly make my vehicle come to a stop, then putting it in park, which would be the only way to stop the vehicle from moving or rolling back or forward. I believe this is a very serious issue that must be addressed. The car is now being diagnosed at a Ford Dealer at a cost of $200 and probably a repair cost of over $2600 according to others. I’am still waiting after spending $1000 on a car rental to make it to work so I would not risk my job. This is all more money then I even make, these companies need to be held accountable for putting the lives of me and my family and all the other people and families on the road that day. Thank god this did not end differently. The website is not allowing me to upload any photos of the light that appeared on the dashboard only after the incident occurred! I would have liked for people to see incase they experience this same issue

• 12/26/2019· SERVICE BRAKES

  BRAKE FAILURE EMULATING 2006-2010 RECALL.. REQUIRED MY REPLACEMENT OF VALVE ASSEMBLY AND BRAKE FLUID . SYSTEM REQUIRED PROFESSIONAL BLEEDING OF ENTIRE SYSTEM DUE TO THE NEED FOR SPECIAL EQUIPMENT.

• 12/26/2018· STEERING

  AS DRIVING THE POWER STEERING ASSIST FAILED CAUSING THE VEHICLE TO GO TO MANUAL STEERING AND LOSING CONTROL IN A TURN. THIS IS MY DAUGHTER'S CAR WHO'S GOING TO COLLEGE AND HAS TO DRIVE DOWN THE MOUNTAIN IN ORDER TO GET TO AND FROM COLLEGE IS A MAJOR SAFETY ISSUE BECAUSE IF SHE WAS GOING AROUND A TURN DOWN THE MOUNTAIN THE VEHICLE WOULD HAVE WENT OFF THE SIDE OF THE MOUNTAIN. WHY DOES FORD MAKE THESE VEHICLES WITH THIS TYPE OF ISSUE. THIS IS A LIFE-OR-DEATH ISSUE.

• 12/26/2017· STEERING,ELECTRICAL SYSTEM

  I WAS BACKING UP IN MY 2011 FORD FUSION AND THAT ELECTRONIC POWER STEERING WENT OUT THANK GOD I WAS NOT ON THE FREEWAY OR IT WOULD HAVE BEEN HORRIBLE

• 12/26/2017· STEERINGCrash

  MY POWER STEER WENT OUT WHILE DRIVING WHICH CAUSED ME TO RUN OFF ROAD WITHOUT INJURY BUT HAD ONE FLAT TIRE. VEHICLE REQUIRED TOWING. MANUAL STEERING IS TO HARD TO MAKE VEHICLE DRIVABLE. LIGHT ON INDICATING "SERVICE POWER STEERING". FORD DEALERSHIP, FORD CUSTOMER SERVICE, AND NHTSA STATES MY 2011 FORD FUSION VIN IS NOT INCLUDED IN THE 15S18 RECALL. I ATTEMPTED TO CALL FORD CORPORATE HEADQUARTERS IN HOPES TO GET THEM TO HONOR RECALL FOR MY VIN BUT THEY WILL NOT ANSWER PHONE TIMES 2 CALLS AT 313-322-3000, ON HOLD FOR 13 MINUTES AND 36 MINUTES. I AM GATHERING DATA TO FILE A SMALL CLAIM COURT. I NEED THE A COPY OF THE OFFICIAL NHTSA REPORT CONCERNING 15V340000. I SPOKE TO APRIL ON 12/25/17 FOR NHTSA WHO INFORMED ME THAT THE "MANUFACTURES" DECIDE WHICH VIN ARE INCLUDED IN RECALL. ALSO I SPOKE TO BRIANCE FROM FORD CUSTOMER SERVICE TO OBTAIN INFORMATION NEEDED TO FILE COURT CLAIM: NAME OF CEO, STREET ADDRESS, AND PHONE NUMBER OF FORD HEADQUARTERS. I WAS DENIED INFORMATION AND TOLD, "WE ARE NOT ALLOWED TO GIVE THAT". PLEASE ASSIST.

• 12/26/2012· STEERING

  I DROVE FOR APPROX 5 MINS FROM MY HOME TO A LOCAL STORE. WHEN I RESTARTED THE CAR FROM THE STORE THE STEERING WHEEL WAS ALMOST IMPOSSIBLE TO TURN. THE MESSAGE "POWERSTEERING ASSIST FAILURE" APPEARED. THE OUTSIDE TEMP WAS APPROX 20F. MY INTENTION WAS TO DRIVE SLOWLY BACK TO MY HOME AND CALL TOWING BUT I DECIDED TO RESTART THE CAR FIRST. AFTER RESTARTING THE STEERING WAS WORKING NORMALLY. AFTER READING OTHER POSTINGS IT SEEMS THAT THIS TYPE OF FAILURE COULD ALSO OCCUR WHILE DRIVING. THIS WOULD POSE AN EXTREMELY DANGEROUS SITUATION. I WILL CONTACT MY FORD DEALERSHIP AND AM HOPEFUL THAT THEY ARE ABLE TO REPAIR THIS PROBLEM IN A PERMANENT FASHION. OTHERWISE I WOULD NOT ALLOW MY WIFE OR KIDS TO DRIVE THIS CAR AND WOULD NEED TO ESCALATE THIS ISSUE WITH FORD. *TR

• 12/25/2019· UNKNOWN OR OTHER,SERVICE BRAKES

  VEHICLE WAS IN MOTION, DRIVING TO WORK IN RAIN AND WET ROAD CONDITIONS. DEPRESSED THE BRAKE PEDAL TO SLOW THE VEHICLE AS IT WAS TRAVELING THROUGH AN INTERSECTION WITH A PUDDLE ON THE ROADWAY. I FELT THE ABS ENGAGE AND THE BRAKE PEDAL PULSATE. THE BRAKE PEDAL PRESSURE FELT FIRM PRIOR TO THE ABS ENGAGING. VEHICLE CONTINUED TO REMAIN IN MOTION WHEN I DEPRESSED THE BRAKE PEDAL AGAIN TO SLOW THE VEHICLE. THIS TIME THE BRAKE PEDAL FELT SOFT AND TRAVELED TO THE FLOOR BOARD BEFORE THE BRAKES BEGAN TO SLOW THE VEHICLE. THE VEHICLES STOPPING DISTANCE INCREASED SIGNIFICANTLY. I WAS ABLE TO DRIVE TO WORK AND HOME, BUT THE BRAKE PEDAL CONTINUED TO REMAIN SOFT AND DID NOT ENGAGE BRAKES UNTIL REACHING THE FLOOR. I CHECKED FOR OBVIOUS LEAKS AROUND THE BRAKE CALIBERS, WITH NONE NOTED, AND THE BRAKE FLUID LEVEL WAS AT THE FULL LEVEL IN THE FLUID RESERVOIR. THERE ARE NO INDICATIONS OF EXTERNAL LEAKING AROUND THE MASTER CYLINDER. I HAVE SCHEDULED AN APPOINTMENT WITH THE LOCAL FORD DEALERSHIP TO DIAGNOSE THE PROBLEM. THERE ARE NO WARNING LIGHTS, ABS OR OTHERS, ILLUMINATED ON THE DASHBOARD BEFORE, DURING OR AFTER THE BRAKES BECAME SOFT AND LESS RESPONSIVE. ORIGINALLY SUSPECTED A MASTER CYLINDER FAILURE, BUT NOW SUSPECT A ABS HYDRAULIC CONTROL UNIT OR MODULE AFTER READING ABOUT SIMILAR FAULT CONDITIONS ON THE INTERNET. THE VEHICLES BRAKE FLUID WAS SERVICED BY FIRESTONE ABOUT 45 DAYS PRIOR TO THIS FAULT OCCURRING. I AM CONCERNED ABOUT THIS FAULT BECAUSE THERE WAS NO WARNING OF IMPENDING FAILURE AND THE LACK OF A WARNING LIGHT INDICATION WITH THE FAULT STILL PRESENT IS ALSO TROUBLING. I WAS ABLE TO AVOID AN ACCIDENT BECAUSE TRAFFIC WAS LIGHT AT THE TIME IT HAD OCCURRED AND WAS ABLE TO REDUCE MY SPEED AND INCREASE MY FOLLOWING DISTANCE TO COMPENSATE FOR THE INCREASED STOPPING DISTANCE.

• 12/25/2019· ELECTRICAL SYSTEM,AIR BAGS,WHEELS

  MY CARS WINSHIELD WIPERS HAVE A SHORT IN THEM WHEN I PUT ON AIR. THE MY CAR KEEPS SHAKING WHEN DRIVING. MY AIRBAGA STILL ARENT WORKING AND CAR FEELS LIKE ITS STILL IDLING ROUGH. ALL OF RHE RECALLS WERE FIXED BUT STILL HAVING SAME PROBLEM. CAR WAS IN MOTION FOR VIBRATING AND PARKED WHEN I NOTICED AIR BAGS