2011 Ford Fiesta

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2020· POWER TRAIN

  MY CAR BROKE DOWN ON THE INTERSTATE. IT STARTED LOOSING POWER. SO, I STOPPED AT A STORE. THE CAR TOLD ME THE TRANSMISSION WAS TOO HOT TO TRY AGAIN IN 5 MINUTES. SO, I LOOKED UP MY VIN NUMBER, AND THEIR WAS A FIELD SERVICE ACTION. I WENT TO THE FORD DEALERSHIP, AND THEY TOLD ME THAT IT HAD EXPIRED. SO, IT WOULD BE $250 JUST TO HOOK IT UP TO FIND OUT WHAT WAS WRONG WITH IT. I JUST PURCHASED THE CAR FOR $3000, AND DO NOT HAVE THE MONEY TO REPAIR. I DONT UNDERSTAND THAT IF THERE WAS A PROBLEM WITH THESE CARS, WHY FORD WONT REPAIR THEM IF IT IS THEIR MISTAKE.

• 12/30/2019· ENGINE

  THE VEHICLE DOES NOT DOWNSHIFT. IT IS AN AUTOMATIC BUT I HAVE TO SHIFT INTO NEUTRAL BETWEEN GEARS AS WELL AS WHEN I NEED TO SLOW DOWN. I HAVE HAD SEVERAL INSTANCES OF A CAR IN FRONT OF ME BRAKING UNEXPECTEDLY AND I MUST PUT THE CAR INTO NEUTRAL AND IT CONTINUES REVVING AT A HIGH SPEED SO I THROW IT IN NEUTRAL. I COULD RUN INTO THE CAR IN FRONT OF ME UNLESS I SLAM VERY HARD ON THE BRAKE OR PUT INTO NEUTRAL. THE CAR DOES NOT SHIFT INTO A HIGHER GEAR AUTOMATICALLY EITHER. ALSO, I MUST PUMP THE BRAKE FOR A MINUTE OR TWO BEFORE THE CAR WILL START.

• 12/30/2019· UNKNOWN OR OTHER

  I HIT/RAN OVER A POTHOLE EARLIER THIS MONTH AND EXPERIENCED SEVERAL OCCURANCES OF EXCESSIVE BRAKE TRAVEL OR SOFT BRAKES IMMEDIATELY AFTER WHEN ATTEMPTING TO STOP THE CAR, ON A CITY STREET. IN AUGUST 2019, I RAN OVER THE EDGE OF A MANHOLE COVER IN A CITY STREET, THAT WAS PAVED IN ALL AROUND , EXCEPT FOR THIS EDGE CORNER THAT WAS LOWER THAN THE REST OF THE PAVING. THAT INSTANCE BEGAN THE 'SOFT BRAKE' EXPERIENCES. I TOOK TO THE FORD DEALER SERVICE DEPT. THE SAME WEEK, WAS TOLD THAT THE ACTUAL BRAKES NEEDED REPLACEMENT. I OBSERVED THE SAME THING HAPPENING AGAIN, THE NEXT WK. BROUGHT THE CAR BACK TO THE SERVICE DEPT.. THIS TIME, IT WAS THOUGHT BY THE SERVICE ADVISOR, THAT THE TIRES NEEDED REPLACEMENT. 3 NEW TIRES WERE PURCHASED , I HAD PURCHASED A. WEEK BEFORE, SO I KEPT THAT ONE, HAVING THE MECHANIC PLACE THIS NEW ONE ON THE RIGHT REAR WHEEL. I THOUGHT THAT AFTER BRINGING MY CAR IN 2X FOR THE SAME PROBLEM THAT THE SOFT BRAKE CONDITION WAS RESOLVED. ALL WAS GOOD, FROM AUG 2019 UNTIL I RAN OVER THE POTHOLE EARLY DEC 2019, WITH THE REPEAT SOFT BRAKE INCIDENT. EXPENSES FOR THE BRAKE SERVICE WAS $400.00 (ALTHOUGH THE PADS NEEDED REPLACEMENT. I JUST HAD BRAKE SERVICE LESS THAN 2 YRS. BEFORE, ONLY HAVING DRIVEN 3000 OR A BIT OVER MILES DURING THIS TIME. THE TIRES, THOUGH REPLACED, WERE BENEFICIAL, BUT DID NOT STOP THE CONCERNING ISSUE. TODAY I AM AT THE DEALER SVCE DEPT AGAIN. I WAS HERE LAST MONDAY, 12-23-19, FOR DIAGNOSIS FOR THE 3RD TIME OF THE SOFT BRAKE SITUATION EARLY THIS MONTH, THEN I WAS TOLD THAT THE HYDRAULIC CONTROL UNIT NEEDED REPLACEMENT. SPECIFICALLY, THE SELENOID VALVE BLOCK HCU CONNECTED WITH ABS. TOTAL COST THIS VISIT $1345.00 I AM ATTACHING COPIES OF REPAIR INVOICES, PICTURES TAKEN ON MY CELLPHONE OF THE LOCATIONS OF THE MANHOLE COVER AND POTHOLE IN THE STREETS THAT I RAN OVER/ STRUCK. PART NO OF THE HYDRAULIC CONTROL UNIT :BE 8Z2C405B2. *LN

• 12/30/2015· POWER TRAIN

  SINCE NEW THE CAR'S TRANSMISSION HAS HAD LURCHING AND JERKING ISSUES WHEN SHIFTING THAT HAVE PROGRESSIVELY GOTTEN WORSE. MULTIPLE TIMES THE CAR HAS LURCHED AND STALLED MISSING THE NEXT GEAR AND ALMOST CAUSED US TO GET SIDE SWIPED WHILE MAKING A TURN. WE WERE LEFT STRANDED AND HAD TO REPLACE THE CONTROL MODULE WHICH FORD EVENTUALLY PAID FOR. NOW AFTER GETTING A TRANS MALFUNCTION WARNING THE FORD DEALER IS SAYING WE NEED A NEW CLUTCH (THE CAR IS AN AUTOMATIC...THAT IS WHAT WE PAID FOR). THE CLUTCH HAS ONLY WORN OUT BECAUSE OF THE EXCESSIVE LURCHING AND MISSING GEARS CAUSE BY THE POOR DESIGN DESPITE SEVERAL FAILED ATTEMPTS TO HAVE THE ISSUE FIXED BY THE DEALER. NOT BEING ABLE TO ACCELERATE WHEN MAKING A LEFT TURN OR PULLING ONTO A ROADWAY OR MERGING ONTO A HIGHWAY IS A SAFETY ISSUE. PLEASE HOLD FORD ACCOUNTABLE. I DON'T THINK THE CAR IS SAFE BECAUSE THAT HAPPENS ALL THE TIME AND THE DEALER CAN'T SEEM TO FIX IT. IN FACT I WONT LET MY WIFE DRIVE THE CAR ANYMORE BECAUSE I THINK AN ACCIDENT IS INEVITABLE. WE HAVE HAD CONSTANT TRANSMISSION ISSUES SINCE NEW. FORD DENIED AN PROBLEM WHEN THE CAR WAS NEW AND HAVING THESE ISSUES. FORD IS WILLFULLY PUTTING ITS PAYING CUSTOMERS AT GREAT RISK PHYSICALLY AND FINANCIALLY. WE HAVE RECORDS OF REPEATEDLY BRINGING THIS CAR IN FOR REPAIR. FORD (I BELIEVE INTENTIONALLY) DID NOT DOCUMENT MY WIFE'S COMPLAINTS OR THAT THEY EVEN LOOKED AT THE CAR WHEN IT WAS NEWER AND THEY KEPT SAYING MY WIFE WAS CRAZY AND THERE WAS NO PROBLEM. TURNS OUT THEY WERE WRONG AND THERE HAVE BEEN MAJOR PROBLEMS FROM THE START AND WE ALL KNOW THAT NOW. *JS

• 12/30/2014· POWER TRAIN

  AFTER DRIVING AND THEN PARKING THE FORD FIESTA 2011 FOR A SHORT DINNER AND THE COMING BACK TO THE CAR. I FOUND THAT THE CAR WAS NOT ABLE TO BE STARTED AND IT WAS STUCK ON THE PARK POSITION. THE AUTO HAD TO BE TOWED TO A FORD DEALERSHIP. THERE THEY FOUND OUT THAT IT WAS THE TRANSMISSION.THEY PERFORMED FSA 14M01 PLUS OTHER BULLETINS THAT PERTAINED TO THOSE TRANSMISSION PROBLEMS THAT THE FORD CLAIMS,BUT TO NO AVAIL THE PROBLEM HAS MIGRATED WITHIN THE TRANSMISSION AND IT SEEMS THAT THEY CANT FIX. IT HAS BEEN IN THE SHOP TOO LONG AND IT COSTING TOO MUCH MONEY IN AUTO RENTALS AND AGONY. I BELIEVE THAT THE FORD SHOULD OWNED UP TO IT AND COMPLETED CHANGED THE TRANSMISSION. NOW IT DOES NOT TAKE REVERSE. *JS

• 12/29/2015· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE THROTTLE BODY FAILED. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. NO FURTHER DETAILS WERE AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

• 12/29/2010· ENGINE AND ENGINE COOLING

  VENTILATION DUCT FALLS ONTO DRIVER'S RIGHT FOOT DURING VEHICLE OPERATION, INHIBITING THE DRIVER'S ABILITY TO CONTROL THE ACCELERATOR. *TR

• 12/28/2011· POWER TRAIN

  AT A COMPLETE STOP TO TURN RIGHT WITH BRAKE PRESSED, THE ACCELERATOR WOULD NOT WORK AS I TOOK MY FOOT OFF THE BRAKE AND PRESSED THE GAS PEDAL. I WAS ABLE TO COAST OFF THE STREET TURNING RIGHT UNTIL EVENTUALLY THE CAR WOULD ACCELERATE. VERY SCARY. *TR

• 12/27/2016· ENGINE

  THIS WAS THE CERTIFIED LETTER I SENT TO FORD: ON JUNE 12, 2012, I PURCHASED/FINANCED A NEW 2011 FORD FIESTA AT ANDY SHAW FORD IN SYLVA, NC. UNFORTUNATELY, THE FIESTA HAS NOT PERFORMED WITH RELIABILITY OR SAFETY DUE TO CHRONIC TRANSMISSION ISSUES AND HAS CAUSED AMPLE INCONVENIENCES AS WELL AS SAFETY CONCERNS FOR MYSELF AND MY DAUGHTER WHEN I AM OPERATING THE VEHICLE. I AM VERY DISAPPOINTED BECAUSE I HAVE HAD THE CAR SERVICED SEVERAL TIMES FOR THE SAME SYMPTOMS AND TRANSMISSION ISSUES. ENCLOSED ARE COPIES OF THE VEHICLE'S SERVICE RECORDS. EACH TIME, THE SERVICE DEPARTMENT HAS CLAIMED TO HAVE FIXED THE PROBLEM. HOWEVER, AFTER A FEW MONTHS, I BEGIN EXPERIENCING THE SAME SYMPTOMS. ON NUMEROUS OCCASIONS, I HAVE EXPERIENCED LIFE THREATENING SITUATIONS ON THE ROAD WHILE OPERATING THE VEHICLE (ALMOST BEING REAR-ENDED, GETTING STUCK AND ALMOST BEING HIT WHILE TRYING TO PULL OUT OF A PARKING LOT OR TRYING TO MAKE A TURN ACROSS AN INTERSECTION) DUE TO THE TRANSMISSION MALFUNCTIONING/STALLING/LURCHING FORWARD AND END UP BACK IN THE DEALERSHIP SERVICE DEPARTMENT, YET AGAIN. I HAVE ALSO BEEN IN CONTACT WITH A CUSTOMER SERVICE MANAGER REGARDING THESE ISSUES, MICHELLE (AT 1-866-631-3788, EXT. 77796), WHO HAS YET TO OFFER ANY REAL, VALID ASSISTANCE. TO RESOLVE THE PROBLEM, I WOULD APPRECIATE YOUR REPLACING THE VEHICLE WITH ONE THAT PROVIDES SAFETY AND RELIABILITY, AT NO COST TO ME. I BELIEVE I AM ENTITLED TO THIS ACCORDING TO GEORGIA LEMON LAW. I LOOK FORWARD TO YOUR REPLY AND A RESOLUTION TO MY PROBLEM NO LATER THAN NOVEMBER 21ST, 2016. WAITING ANY LONGER WILL PUT MY AND MY DAUGHTER'S SAFETY AND LIFE AT FURTHER RISK. ***FORD WROTE BACK AND DENIED MY REQUEST FOR A SAFE, RELIABLE VEHICLE REPLACEMENT. THEY ARE IGNORING THE SEVERITY OF THE SAFETY ISSUE AND SIMPLY TOLD ME TO KEEP WORKING WITH THE SERVICE DEPARTMENT.

• 12/26/2023· POWER TRAIN

  The contact owns a 2011 Ford Fiesta. The contact stated that while attempting to start the vehicle, the vehicle was slow to start. The vehicle started after several attempts. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the clutch needed to be replaced. The contact stated that the vehicle failed to reverse or shift into park after the TCM was replaced. While depressing the brake pedal, the vehicle failed to stop. The manufacturer was contacted, and informed the contact there was no warranty coverage on the vehicle and referred the contact to the NHTSA Hotline. The failure mileage was approximately 155,567.

• 12/26/2016· POWER TRAIN

  FORD TRANSMISSION, I RECENTLY PURCHASED A 2011 FORD FIESTA AFTER WHICH FINDING OUT ABOUT THE CUSTOMER SATISFACTION REPAIRS FOR THE TRANSMISSION SEALS,AND CLUTCH AS WELL AS THE DOOR LATCHES AND OTHER ISSUES. I BROUGHT THE CAR INTO 2 DIFFERENT DEALERS FOR THE REPAIRS, THE ONE DEALING WITH THE REPAIR OF THE CLUTCH AND SEALS I HAVE HAD TO BRING IT INTO TWICE FOR THE ISSUES REGARDING IT. BEFORE THE DEALER REPAIRED THE CLUTCH AND SEALS MY CAR HAD A SHUDDER WHERE IT WOULD JERK WHEN DOWN SHIFTING COMING OFF THE HIGHWAY FOR EXAMPLE OR UP SHIFTING WHEN MAKING TURNS ACROSS A LANE. AFTER I GOT IT BACK IT SEEMED OKAY BUT NOW LESS THEN 3 MONTHS LATER IT IS HAPPENING AGAIN AND IN ADDITION THERE IS A WHINING NOISE COMING FROM THE TRANSMISSION. I BROUGHT THE CAR INTO THE DEALERSHIP AGAIN TODAY AFTER SEVERAL LONG CONVERSATIONS WITH FORD CORPORATE AND WAS CALLED AND TOLD IT IS BEING CAUSED BY THE "MAIN SHAFT BEARING" WHICH THEY WILL NOT COVER AND IS ASKING FOR $1500.00 TO REPAIR. THIS ISSUE WAS CAUSED BY FORD PRODUCING FAULTY PARTS USED IN THE 2011 FORD FIESTAS, AS REPORTS FROM MANY ONLINE SOURCES HAVE STATED, THIS ISSUE CAUSED BY FORD IS NOT BECOMING A SAFETY ISSUE FOR ME AND MY FAMILY AS THE ACCELERATION AND DECELERATION CAUSE A JERKING PAUSE AND HAS EVEN SHUT DOWN ON MY IN THE MIDDLE OF THE ROAD. I LIVE IN OHIO WHERE SNOW AND ICE OCCUR WITH THIS ISSUE THE LIFE OF MY FAMILY AND I IS AS STAKE AS ON COMING TRAFFIC CAN NOT STOP IN TIME WHEN THIS SHUDDERING OCCURS AND WHEN I AM ABLE TO MOVE THE JERKING CAN CAUSE LOSS OF CONTROL OF THE VEHICLE.

• 12/26/2014· POWER TRAIN,ENGINE

  2011 FORD FIESTA BOUGHT AT GARBER USED CARS IN SAGINAW MICHIGAN. I HAVE HAD MY CAR WORKED ON FOR THE RECALL FOR T E TRANSMISSION RINGS. THEY TOLD ME THEY NEEDED TO ALSO CHANGE OUT THE CLUTCH. PRIOR TO THIS I SPENT 1200 DOLLARS ON THE TRANSMISSION PART THEY SAID WASN'T COVERED BY A RECALL. THE ENGINE LIGHT STARTED COMING ON A FEW DAYS AGO. THEY TOLD ME IT WAS THE CATALYTIC CONVERTER. 650 TO REPLACE, AND YESTERDAY MY CAR REFUSED TO START...THE SAFETY WON'T UNLOCK AND MY CAR CAN'T GO INTO ANY GEAR BUT PARK. I HAD TO HAVE IT TOWED...STILL WAITING FOR THE CLUTCH AND CONVERTER TO COME IN SO IT CAN BE REPAIRED. WHEN IT RUNS IT IS A GOOD RIDE. BUT THE CAR HAS COST ME ALL SORTS OF MONEY I REALLY CANT AFFORD TO PAY OUT. I WILL SAY IF FORD DOESN'T COME THROUGH AND TAKE RESPONSIBILITY FOR THIS CAR AND FIX THE ISSUES THE COMPANY WILL LOSE MY BUSINESS FOREVER.I AM ANGRY AND DISAPPOINTED AND TIRED OF PAYING FOR SOMETHING THAT IS SO UNDEPENDABLE. *TR

• 12/24/2014· STRUCTURE

  THE LEFT REAR DOOR LATCH FAILED UPON CLOSING THE DOOR AND BOUNCED BACK RATHER THAN LOCKING IN. THE DOOR FROM THEN ON COULD NEVER BE CLOSED AND HAD TO BE DUCK TAPED TO ENSURE IT WOULD NOT OPEN UPON DRIVING THE VEHICLE. WHILE DRIVING THE VEHICLE, THE MAIN DASH BOARD WOULD CONSTANTLY NOTIFY THE DRIVER THAT THE DOOR WAS STILL OPEN AND THE CEILING LIGHTS WOULD STAY ON WHILE DRIVING. *TR

• 12/24/2014· STRUCTURE,LATCHES/LOCKS/LINKAGES

  DOOR LATCH NOT WORKING PROPERLY. 1. PARKED THE CAR AND REAR PASSENGER OPENED THE REAR PASSENGER SIDE DOOR 2. CLOSED THE DOOR BUT IT DIDN'T LATCH 3. REPEATEDLY ATTEMPTED TO CLOSE THE DOOR BUT IT WOULDN'T LATCH 4. PUT THE KEY TIP IN THE CENTRAL LOCKING/UNLOCKING AND TWISTED/JIGGLED IT (CENTRAL LOCKING/UNLOCKING IS LOCATED ON THE DOOR JUST ABOVE THE LATCH) 5. CLOSED THE DOOR AND IT LATCHED. 6. THIS ISSUE HAPPENS EACH TIME YOU OPEN THE DOOR FROM THE INSIDE (PASSENGER EXITING THE CAR). YOU CAN OPEN THE DOOR FROM THE OUTSIDE AND THE DOOR WORKS CORRECTLY. 7. LOOKED ON THE NHTSA WEBSITE TO SEE IF THE PROBLEM HAS BEEN REPORTED AND I SEE MANY ISSUES WITH FORD FIESTA DOOR LATCHES, SO ADDED MY REPORT. *TR

• 12/23/2015· SEAT BELTS

  SEAT BELT AUTO RETRACTOR HAS PROGRESSIVELY DEGRADED IN PERFORMANCE ON THE DRIVER'S SEAT SINCE ~70,000 MILES. AS OF NOW, SEAT BELT WILL NO LONGER RETRACT WITHOUT PHYSICALLY PUSHING IT BACK INTO THE HOUSING. PRETENSIONER STILL OPERATES CORRECTLY.

• 12/23/2015· POWER TRAIN

  CLUTCH SHUDDER. AFTER HAVING A REPLACEMENT CLUTCH ASSEMBLY INSTALLED 12,000 MILES AGO, THE CLUTCH SHUDDER, SHAKING, DELAYED ACCELERATION, AND JERKINESS HAVE RETURNED. ASSEMBLY WAS REINSPECTED AT DEALERSHIP, CONFIRMING THAT THE REPLACEMENT CLUTCH ASSEMBLY ALSO HAS THE FAILURE SYMPTOMS. A NEW ASSEMBLY IS BEING ORDERED

• 12/23/2013· ELECTRICAL SYSTEM,ENGINE

  TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT SHE DEPRESSED THE ACCELERATOR PEDAL AND THE ENGINE SHUTTERED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE COMPUTER NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 300.

• 12/22/2016· POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

  THE VEHICLE WAS PURCHASED BRAND NEW. WE HAVE ALREADY TAKEN IT TO FORD REPAIR SHOPS A NUMBER OF TIMES FOR REPLACEMENT PARTS, REPAIRS, RECALLS, ETC. RECENTLY, THE VEHICLE WOULD NOT START (AMONG OTHER CONTINUING PROBLEMS WITH SHAKING WHILE BRAKING, JERKING WHEN SHIFTING GEARS--BOTH OF WHICH WE'VE ALREADY HAD WORKED ON SEVERAL TIMES) SO WE HAD IT TAKEN TO A FORD DEALER NEAR WHERE WE LIVE. WE FOUND OUT THE PROBLEM IS WITH THE TRANSMISSION CONTROL MODULE. IT TURNS OUT THAT FORD HAS A CSP FOR THIS PROBLEM. HOWEVER, WE DID NOT KNOW ABOUT IT AND BY THE TIME WE STARTED HAVING PROBLEMS, WE WERE PAST THE MILEAGE FOR THE WARRANTY COVERAGE. I AM EXTREMELY DISPLEASED WITH THIS VEHICLE AND THE CUSTOMER SERVICE WE HAVE RECEIVED. I BELIEVE IT IS BIAS AND DISCRIMINATORY TO REPAIR PROBLEMS YOU KNOW ABOUT ONLY IF THEY ARE ON VEHICLES WITH MILEAGE UNDER 150,000. IF THERE IS A KNOWN PROBLEM. FORD SHOULD FIX IT AND FIX IT FOR EVERYONE, NOT JUST PEOPLE WHO DO NOT DRIVE THEIR VEHICLE FREQUENTLY. THIS CAR HAS HAD KNOWN TRANSMISSION PROBLEMS AND NUMEROUS RECALLS ALREADY. THE PROBLEM IS, EVERY TIME WE HAVE IT WORKED ON, IT NEVER FIXES IT COMPLETELY. *TR

• 12/21/2019· ELECTRICAL SYSTEM,SEAT BELTS

  DOOR FROM THE DRIVER SEAT SIDE WON'T WORK BUT ALL THE REST DOES

• 12/19/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,ENGINE

  The contact owns a 2011 Ford Fiesta. The contact stated while driving at approximately 65 MPH, the vehicle stalled. The contact stated that the engine malfunction, ABS, and Hill Assist warning lights were illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed; however, the contact was unaware of the diagnostic result. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same mechanic who again diagnosed the vehicle and informed the contact that the vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken to a local dealer. The dealer diagnosed the vehicle and determined that the throttle body, engine electrical harness, and engine mounts needed to be replaced. The vehicle was repaired. The contact stated that the failure had reoccurred, and the vehicle stalled with white smoke coming from the exhaust pipes. The contact had not taken the vehicle back to the dealer. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 144,000.

• 12/18/2014· AIR BAGSCrash

  TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, A DRIVER MADE A LEFT TURN AND CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INTERNAL BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

• 12/17/2020· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING IN THE EARLY MORNING, THE HEADLIGHTS BECAME INOPERABLE. THE CONTACT COULD NOT SEE THE ROAD IN FRONT OF HER AND SHE STOPPED THE VEHICLE AND TURNED ON HER HI-BEAMS. THE CONTACT RESEARCHED THE ISSUE AND IT WAS FOR THE BATTERY JUNCTION BOX. INSIDE THE JUNCTION BOX THERE WAS WATER, SAND AND SILT WHICH CAUSED AN ELECTRICAL SHORT. HEALEY FORD LINCOLN (2528 ROUTE 17M, GOSHEN, NY 10924, (845) 291-1998) WAS CALLED AND AN APPOINTMENT WAS SCHEDULED. THE CONTACT STATED THAT THE DEALER HAD PREVIOUSLY REPAIRED THE VEHICLE FOR THE SAME FAILURE UNDER A CUSTOMER SATISFACTION PROGRAM HOWEVER, DECLINED TO OFFER THE FREE REPAIR A SECOND TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 86,000.

• 12/17/2014· AIR BAGS,STRUCTURE,WHEELS,ENGINECrash

  I WAS REAR ENDED BY A FORD F350 SO HARD THAT I HIT THE CAR IN FRONT OF ME, A HONDA ACCORD. THE BACK OF MY 2011 FORD FIESTA IS SMASHED IN AND THE FRONT OF THE CAR, IS SMASHED IN. THE BACK WINDOW IS SCATTERED, THE SUNROOF SLIDER FELL BACK INTO THE CAR, THE FRONT RIGHT WHEEL (PASSENGER SIDE) IS BENT, AND THE CAR DOES NOT TURN ON. I UNDERSTAND IN REAR END CRASHES THE AIR BAGS USUALLY DO NOT GO OFF, BUT WHEN I HIT THE CAR IN FRONT OF ME, THE AIR BAGS SHOULD HAVE GONE OFF. *TR

• 12/17/2010· POWER TRAIN

  THIS VEHICLE, BOUGHT NEW IN SEPTEMBER, 2010, HAD LOUD SOUNDS COMING FROM THE ENGINE AREA. FORD HAS PUT 2 NEW TRANSMISSIONS IN IT. THE 3RD REPAIR ATTEMPT WAS DIAGNOSED AS A PROBLEM THAT "ENGINEERING HAS TO COME UP WITH A SOLUTION". FORD, ON TWO OF THE 3 REPAIR ATTEMPTS, SENT OUT A FIELD ENGINEER TO INSPECT THE VEHICLE. THE FIRST ENGINEER (ON THE 2ND REPAIR ATTEMPT) SAID TO PUT ANOTHER NEW TRANSMISSION IN THE VEHICLE, (THE 2ND NEW TRANSMISSION TO BE PUT IN THE VEHICLE). THIS STILL DID NOT SOLVE THE PROBLEM. THE PROBLEM, ACCORDING TO THE SERVICE MANAGER (ON THE 3RD REPAIR ATTEMPT, 2 AT ONE DEALER, AND THIS 1ST ATTEMPT AT ANOTHER DEALER, - THIRD OVERALL) SAID "IT'S THE CLUTCH. WE TOOK OTHER CARS OUT, AND WITH THE LAPTOP, WE WERE ABLE TO DUPLICATE IT ON EVERY ONE OF THEM." THE DUPLICATION HE WAS SPEAKING OF INVOLVES THE TRANSMISSION AND IT'S CLUTCH SYSTEM, JUST INTRODUCED THIS MODEL YEAR OF 2011 BY FORD. IT IS THE 6 SPEED AUTOMATIC TRANSMISSION, WITH A DUAL CLUTCH. THE SITUATION IS THAT WHEN YOU COME TO A SUDDEN STOP, THE TRANSMISSION DOES NOT DOWNSHIFT TO A LOWER GEAR FAST ENOUGH. WHEN YOU TRY TO ACCELERATE, AFTER A SUDDEN STOP, THE VEHICLE SEEMS STUCK IN A HIGHER GEAR. THE CAR MOMENTARILY STALLS BEFORE TAKING OFF. THIS IS VERY DANGEROUS WHEN TRYING TO CROSS LANES OF A HIGHWAY AT BUSY TIMES. WE DO NOT FEEL SAFE IN IT. WE WERE TOLD, IN AN EMAIL, BY A FORD CUSTOMER SERVICE MANAGER, "AS I EXPLAINED TO YOU ON THE PHONE THE FORD ENGINEERS ARE AWARE AND ARE RESEARCHING A SOLUTION TO YOUR VEHICLE'S CONCERN. YOUR VEHICLE IS SAFE TO DRIVE SO YOU MAY CONTINUE TO ENJOY IT WHILE WAITING TO BE CONTACTED BY (NAME WITTHELD) SERVICE MANAGER AT THE DEALER AND MYSELF".

• 12/16/2020· ELECTRICAL SYSTEM

  TROUBLE WITH DASH LIGHTS, SEAT HEATERS, TRACTION CONTROL CHECK ENGINE LIGHT AND BATTERY LIGHT ALL ON. FUSE BOX COMPLETELY CORRODED EXACTLY AS DESCRIBED IN CANADIAN RECALL OF FUSE BOXES ON 2011 FIESTAS, I AM IN U.S. $1200 INTO ATTEMPTING TO SOLVE PROBLEM, STILL WILL NEED TO REPLACE FUSE BOX COSTING HUNDREDS MORE.

• 12/16/2015· POWER TRAIN

  TRANSMISSION CONTROL MODULE RECALL: AFTER HAVING THE "TCM" SOFTWARE UPDATED IN SEPTEMBER, THE TRANSMISSION MALFUNCTION LIGHT STILL COMES ON WHEN MY CAR WILL NOT SWITCH GEARS. ONE DAY DRIVING DOWN THE INTERSTATE, MY CAR WAS GOING 65 MPH AND WAS NOT SWITCHING GEARS. AFTER HAVING IT TOWED TO THE NEAREST FORD DEALERSHIP, MY CAR WAS WORKED ON AND THE TRANSMISSION CONTROL MODULE WAS FINALLY REPLACED. LESS THAN A WEEK LATER, MY CAR WOULD NOT ACCELERATE OR SWITCH GEARS WHILE DRIVING UP A HILL. MY CAR BEGAN TO MOVE BACKWARDS SINCE IT WOULD NOT ACCELERATE. MY CAR WAS ROLLING BACKWARDS DOWN A HILL INTO ONCOMING TRAFFIC. THE FORD DEALERSHIP DOES NOT SEEM TO BE CONCERNED AND ASSURED ME THE SOFTWARE NEEDED TO BE UPDATED AGAIN AFTER IT WAS UPDATED LESS THAN A WEEK AGO. THIS IS SOMETHING THAT I FIND TO BE DANGEROUS IF THE CAR WILL NOT SWITCH GEARS. THE FIRST TIME THE CAR WAS TAKEN TO A FORD DEALERSHIP, I WAS TOLD THAT THE TRANSMISSION CONTROL MODULE PART ITSELF WAS ON BACKORDER AND COULD NOT BE REPLACED FOR AT LEAST A YEAR. THREE MONTHS LATER WHEN IT WAS TOWED TO A DIFFERENT FORD DEALERSHIP, THEY HAD ONE READILY AVAILABLE AND IT WAS REPLACED WITHIN TWO DAYS AND THE SOFTWARE UPDATED ACCOMPANIED THE SERVICE EVENT. LESS THAN A WEEK LATER MY CAR IS IN LIMP MODE AND WILL BARELY ACCELERATE TO GET ME SAFELY OFF THE ROAD. THIS ISSUE IS MUCH BIGGER THAN IT SEEMS AND FORD DOES NOT SEEM TO HAVE THE URGENCY TO FIX A DANGEROUS ISSUE FOR THEIR CUSTOMERS. UPON CALLING FORD TO HAVE MY VEHICLE LOOKED AT, IT WAS ABOUT A 5 DAY WAIT AND THEY COULD NOT PROVIDE ME WITH A RENTAL OR LOANER CAR.

• 12/15/2023· POWER TRAIN

  The car lurches, and hops during acceleration. I came to a stop one morning, and it would NOT move at first. I just bought this car a week ago. I had a test done and the solenoids in the transmission are stuck on.

• 12/15/2018· STRUCTURE

  DOOR LATCH DOES NOT WORK, MAKING THE DOOR FOR THIS VEHICLE UNABLE TO CLOSE. PRIMARY FUNCTIONS SUCH AS CLOSING THE DOOR WON'T BE ABLE TO BE DONE AS IT DOES NOT CLOSE AT ALL.

• 12/14/2018· POWER TRAIN

  TRANSMISSION WILL NOT CHANGE GEARS. FORD HAS EXTENDED WARRANTY BUT IT EXPIRES AT 100000 MILES. ITS A KNOW PROBLEM WITH FORD FIESTA AND FOCUS DURING A FEW YEARS THAT FORD HAS NOT ADDRESSED. CAR WAS PARKED AND AS I STARTED DRIVING IT WAS JERKY AND GEARS WOULD NOT SHIFT CORRECTLY. PROBLEM IS NOT CONSTANT. IT COMES AND GOES.

• 12/14/2018· POWER TRAIN

  TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 5 MPH, THE MAINTENANCE WARNING AND MAJOR ENGINE MALFUNCTION INDICATORS ILLUMINATED. THE VEHICLE FAILED TO SHIFT IN DIFFERENT GEARS. THE VEHICLE WAS TAKEN TO ELDER FORD OF TAMPA (9560 N FLORIDA AVE, TAMPA, FL 33612, (813) 498-0779) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE CLUTCH WARRANTY EXPIRED AFTER SEVEN YEARS. THE APPROXIMATE FAILURE MILEAGE WAS 68,800.

• 12/13/2019· POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  CAR SHUDDERS EXCESSIVELY ON ACCELERATION. WILL ALSO LURCH FORWARD DURING ACCELERATION. GRINDING NOISES WHEN CAR IS ON LOW SPEED (1-20 MPH). REAR TAILLIGHTS STOPPED WORKING WITHOUT WARNING.

• 12/13/2014· STRUCTURE

  PASSENGER SIDE DOOR LATCH FAILED AFTER PARKING VEHICLE. DOOR TIED SHUT. NEVER REPAIRED DUE TO HIGH DEALER COST. *TR

• 12/12/2018· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT BOTH OF THE HEADLIGHTS FAILED INTERMITTENTLY. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN TSB NUMBER: 17B16. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND STATED THAT THE FUSE BLOCK FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.

• 12/12/2011· ENGINE AND ENGINE COOLING

  TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 70 MPH, A WARNING CHIME SOUNDED, THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

• 12/11/2016· POWER TRAIN

  WHILE DRIVING AT HIGHWAY SPEEDS IN 3RD AND 5TH GEARS THERE WAS A LOUD WHINING NOISE COMING FROM THE 5 SPEED TRANSMISSION. THE NOISE WILL INCREASE OR DECREASE WITH THE THROTTLE AND GOES AWAY WHEN IN NEUTRAL. WHILE TRAVELING AT APPROXIMATELY 65 MPH AND WITH THE CRUISE CONTROL ON THE CAR POPPED OUT OF 5TH GEAR WITHOUT WARNING AND I WAS NOT ABLE TO SHIFT BACK INTO 5TH GEAR. ALL OTHER GEARS INCLUDING REVERSE WORK FINE HOWEVER WHEN THE SHIFTER IS PLACED INTO THE 5TH GEAR POSITION THE TRANSMISSION DOESN'T ENGAGE. I HAVE READ NUMEROUS COMPLAINTS OF THE SAME PROBLEM BUT NOT.SURE AS TO THE OUTCOME. *TR

• 12/11/2014· POWER TRAIN

  EVER SINCE WE BOUGHT THE VEHICLE (NEW), THE TRANSMISSION WAS HIT OR MISS. FROM TAKING A WHILE TO SHIFT IN LOWER GEARS, TO SHAKING, CLUNKING, SURGES, TO JUST HARD SHIFTING. DEALERS STATED IT WAS NORMAL BUT YOU AND I KNOW THAT'S NOT RIGHT. IT'S TO THE POINT NOW WHERE OUR CAR WON'T EVEN SHIFT INTO REVERSE OR INTO OTHER GEARS. WE'LL HAVE TO TOW IT TO THE DEALERSHIP TO GET IT REPAIRED. IT'S UPSETTING WHEN YOU READ THAT THERE ARE SO MANY IN THE SAME SITUATION AND NOTHING IS BEING DONE ABOUT IT AT THE GOVERNMENT LEVEL. THIS IS THE ONE TIME WE NEED GOVERNMENT ASSISTANCE TO GET THE FORD CORPORATION TO DO WHAT'S RIGHT FOR THEIR CUSTOMERS. PLEASE GO THROUGH THE PAIN AND BEGIN THE PROCESS FOR A TRANSMISSION RECALL. YOU'LL RESTORE OUR FAITH. THANKS. *TR

• 12/10/2019· POWER TRAIN

  TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT EVER SINCE THE VEHICLE WAS PURCHASED ON APRIL 5, 2010, SHE NOTICED THAT IT DID NOT ENGAGE IN GEAR AT TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THERE WAS A FAILURE WITH THE TRANSMISSION CONTROL MODULE. THE VEHICLE WAS TAKEN TO JOHN KENNEDY FORD (1650 THE FAIRWAY, JENKINTOWN, PA 19046) WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AND SHIFT LOADERS WERE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

• 12/10/2015· STEERING

  MY SISTER BOUGHT A 2011 FORD FIESTA AND HAS ONLY PUT ABOUT 50000 MILES ON IT. TOOK IT TO FORD AND WAS TOLD THE LOWER STEERING SHAFT NEEDS REPLACED. COST-OVER $300. THIS ISN'T COVERED ON WARRANTY. I FIND IT ODD THAT A STEERING ISSUE WOULD NOT BE COVERED UNDER WARRANTY. FORD IS MAKING UNSAFE CARS!!!!!!!

• 12/10/2013· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

  MY BOYFRIEND WENT OUT TO START MY CAR UP AND WARM IT UP FOR ME... IT WOULD TURN OVER...THEN AFTER TRYING AGAIN IT STARTED. I WENT OUT TO GO TO WORK AND WENT TO BACK OUT OF THE DRIVE WAY AND MY CAR WOULD NOT GO IN REVERSE. I THEN PUT IT IN DRIVE AND MOVED UP A LITTLE AND THEN PROCEEDED TO BACK OUT AND THEN WHEN I WENT TO PUT IT IN DRIVE AGAIN IT WOULD GO ANY WHERE.IT WAS LIKE THE GEAR GO STUCK. I HAD TO HAVE MY BOYFRIEND PUSH MY CAR BACK INTO THE DRIVEWAY.I THEN CALLED JONES JUNCTION WHERE I PURCHASED THE CAR AND HAD IT TOWED INTO THEIR SHOP BECAUSE I HAD COVERAGE ON IT FOR REPAIR FOR THEM TO CALL ME AND SAY THERE IS NOTHING WRONG WITH MY CAR. I DID SOME RESEARCH MYSELF AND FOUND THAT THIS HAS BEEN AN ISSUE WITH THE 2011 FORD FIESTA TRANSMISSION ELECTRONIC CONTROLS . I'M FURIOUS THAT ANY DEALER WOULD INFORM ME THAT THERE IS NOTHING WRONG WITH THE CAR AND BECAUSE NO REPAIRS WERE BEING DONE I HAD A TOWING BILL OF 185.00. I WAS STUCK OUT IN THE MIDDLE OF THE ROAD ON A ICY DAY AND COULD HAVE BEEN EASILY HIT BY ANOTHER VEHICLE. THE GEARS LOCKED UP AND WOULD NOT GO IN DRIVE.I HOPE AND WISH THAT FORD WILL RESOLVE THIS MATTER ON THESE CARS BEFORE IT CAUSES A INJURY OR A SOMEONE'S LIFE. I WILL BE CONTACTING THE FORD DEALERSHIP THIS MORNING.THANK YOU *TR

• 12/09/2014· STRUCTURE

  WOKE UP ONE MORNING, WENT TO GO PUT SOME STUFF IN BACK SEAT OF MY CAR. SHUT THE DOOR AND NOTICED IT POPPED RIGHT BACK. TRIED AGAIN AND KEPT POPPING BACK. HAS NOT CLOSED SINCE. TOOK TO FORD AND SAID MY LATCH BROKE AND THAT IT WOULD BE ALMOST $500 IN SERVICE AND PARTS. *TR

• 12/08/2015· POWER TRAIN

  VEHICLE WONT GO INTO GEAR. ENGINE STARTS FINE, BUT TRANSMISSION WILL NOT ENGAGE. BACKED OUT OF GARAGE, PUT CAR INTO DRIVE, AND NOTHING. CAR WILL NOT ENGAGE IN R OR D. HAD IT TOWED TO DEALER. TRANSMISSION CONTROL MODULE REPLACED BUT CAR STILL NOT RUNNING CORRECTLY, PER DEALER. DEALER SAYS CAR NEEDS A NEW TRANSMISSION. FORD SAYS I'M 1450 MILES AND 60 DAYS OVER THE 60K/5 YR WARRANTY SO NO ASSISTANCE WITH PAYING FOR REPAIRS. I'VE SEEM NO INDICATION FROM ALL THESE POSTS THAT A TRANSMISSION REPLACEMENT HAS FIXED THE VEHICLE.

• 12/08/2014· POWER TRAIN,ENGINE

  WHILE DRIVING THE VEHICLE'S TRANSMISSION BEGAN TO ACT UP. I WAS NOT ABLE TO DRIVE OVER 30 MPH. THE TRANSMISSION WOULD SLIP WHILE DRIVING. *TR

• 12/08/2010· POWER TRAIN

  2011 FORD FIESTA, HAVE HAD FOR 28 DAYS (PURCHASED ON 11/10/10) HAS BEEN IN TO SHOP TWICE. FIRST TIME THE ENGINE WAS VERY SLOW TO TURN ON--LIKE A DEAD BATTERY WITH CLICKING NOISES. THIS TIME, THE CAR WAS SLOW TO TURN ON AND WOULD NOT GO INTO GEAR, WOULD TRY TO REVERSE OR DRIVE AND IT WOULD REV LIKE IT WAS IN NEUTRAL. FINALLY GOT IT TO FUNCTION, BUT WAS VERY WORRIED ABOUT DRIVING IT. TOOK TO DEALERSHIP TODAY, THEY RECHARGED THE BATTERY AND SCRAPPED SOME PAINT OFF OF SOME PART AND PUT SOME KIND OF OIL ON IT. I WAS TOLD THAT BATTERY PROBLEMS COULD AFFECT SOME THING IN THE TRANSMISSION'S MEMORY AND THAT THE CAR COULD "FORGET" HOW TO GO INTO GEAR OR FORGET WHAT GEAR IT IS IN. THIS WORRIES ME AS I DRIVE QUITE A BIT FOR WORK. I WAS TOLD AT DEALERSHIP THAT ALL VEHICLES HAVE PROBLEMS WITH THEM (CHEVY, DODGE, ETC....) I AM NOT COMPLETELY SATISFIED WITH THAT. I AM KEEPING ALL PAPERWORK RELATED TO THIS BECAUSE I DON'T THINK CHARGING THE BATTERY AND SCRAPING SOME PAINT HAS ANYTHING TO DO WITH FIXING THIS PROBLEM. THE CAR HAS 1200 MILES ON IT (MAINLY HIGHWAY) AND I REALLY EXPECTED A MUCH BETTER PRODUCT. I EVEN HAD TO MISS A NIGHT OF WORK DUE TO SITTING IN THE SERVICE DEPARTMENT THE BATTER PART OF THE DAY. *TR

• 12/07/2015· POWER TRAIN

  THE AUTOMATIC FORD FIESTA EXPERIENCES A VERY LOUD GRINDING/SCRAPING NOISE AS SOON AS IT STARTS COASTING (AS SOON AS THE FOOT IS OFF THE ACCELERATOR), REGARDLESS OF WHETHER THE BREAK PEDAL IS APPLIED OR NOT. THIS HAPPENS REGARDLESS OF THE SPEED AT WHICH IT IS TRAVELLING. INITIALLY TOOK THE CAR TO A REPUTABLE MECHANIC WHO INDICATED THE NOISE WAS COMING FROM THE TRANSMISSION AND RECOMMENDED I GO TO THE DEALER SINCE THE ISSUE MIGHT BE COVERED UNDER THE CAR'S WARRANTY. THE FIRST TRIP TO THE DEALER FOR THE NOISE RESULTED IN A REPLACEMENT OF THE DUAL CLUTCH. THE SECOND TRIP TO THE DEALER FOR THE NOISE RESULTED IN A REPROGRAMMING OF THE PCM/TCM MODULE. THE THIRD TRIP TO THE DEALER FOR THE NOISE RESULTED IN BEING TOLD THIS IS "NORMAL". THE NOISE ABATED AFTER THE DUAL CLUTCH REPLACEMENT AND REPROGRAMMING OF MODULES, BUT QUICKLY RETURNED (WITHIN DAYS) AND GREW LOUDER THAN BEFORE. THE NOISE IS SO LOUD THAT IT CAN WAKE UP NEIGHBORS WHEN DRIVEN THROUGH NEIGHBORHOODS AND MAKES IT DIFFICULT TO HAVE A CONVERSATION IN THE CAR.

• 12/06/2014· ELECTRICAL SYSTEM,ENGINE

  FOR APPROX. 2 MONTHS, MY CAR WILL NOT ALWAYS START. I WOULD HAVE TO CRANK IT A FEW TIMES BEFORE IT WOULD TURN OVER. REPLACED THE BATTERY AND IT STILL HAPPENED. ONE NIGHT, STOPPED AT THE STORE FOR A FEW MINUTES. GOT IN THE CAR AND IT WOULDN'T START. LEFT FOR AN HOUR, GOT BACK IN AND IT STARTED. DROPPED IT OFF AT THE FORD DEALER AND THEY REPLACED THE STARTER. THE NEXT DAY WENT TO THE P.O., GOT BACK IN AND IT WOULDN'T START AGAIN. WAITED 1/2 HOUR AND IT STARTED. DROVE RIGHT BACK TO THE DEALER AND THEY REPLACED THE TCM. (TRANSMISSION CONTROL MODULE). THAT WAS 12/5. I AM HOPING THIS DOES THE TRICK. HAVE READ ABOUT 2011 FIESTA TRANSMISSIONS PROBLEMS AND HOPE I HAVE NO MORE PROBLEMS. *TR

• 12/06/2011· POWER TRAIN

  WELL MY FORD FIESTA HAD LESS THAN 1800 MILES ON IT WHEN THE TRANSMISSION STARTED CHATTERING WHILE HOLDING A STEADY TRAFFIC SPEED OF 30 MPH AFTER IT WARMED UP. NOW IT DOES IT BAD BETWEEN 30 AND 55 MPH, STILL AFTER IT IS WARMED UP. IT?S FINE WHEN IT?S COLD. ALSO TWICE AFTER DRIVING 2900 MILES ON THE CAR, THE TRANSMISSION WOULD NOT RELEASE WHEN TRYING TO STOP AT A STOP LIGHT. IT DROVE ME THROUGH A RED LIGHT, TWICE. IT WAS AS IF I WAS DRIVING A MANUAL TRANSMISSION CAR AND FORGOT TO PUT THE CLUTCH IN. SCARED ME TO DEATH, BUT I?M FORCED TO KEEP DRIVING IT. TOOK IT TO KLINE MOTORS, A FORD DEALERSHIP IN WINFIELD KS. THEY SAID THEY WORKED ON IT FOR 2 HOURS AND CHARGED ME OVER $175 AND DID ABSOLUTELY NOTHING I COULD TELL EXCEPT OFFER TO REPLACE THE TRANNY FOR $5200. FOR 2 HOURS WORK THEY DID NOT EVEN UP-DATE THE COMPUTER THAT DRIVES THE TRANSMISSION. I BET THE MECHANIC NEVER EVEN TOUCHED IT. FORD WILL NOT COVER IT BECAUSE THE CAR WAS IN A VERY MINOR FENDER BENDER AND THE TITLE WAS MARKED REBUILDER. WHAT A COP OUT. WHAT TICKS ME OFF ABOUT KLINE?S IS I TOLD THE SERVICE MANGER I RE-BUILT THE CAR, WHICH WAS NOTHING MORE THAN A FRONT BUMPER COVER AND AC LINES FOR THE MOST PART AND ALL THE PARTS WERE OEM PARTS. I ASKED KLINE?S TO CHECK THE VIN TO MAKE SURE FORD WOULD COVER IT, NEVER CHECKED IT BUT SAID IT WOULD BE COVERED TO 36,000 MILES AND BRING IT IN ANYWAY. WHY THE CAR WAS FLAGGED BY THE INSURANCE COMPANY I HAVE NO IDEA, BUT FORD IS SURE USING IT AS AN EXCUSE NOT TO TOUCH IT. IN ANY CASE I GOT A PIECE OF CRAP FORD FIESTA THAT I?M SCARED TO DEATH TO DRIVE, BUT FOR NOW I?M STUCK WITH IT EVERY DAY, AND EVERY DAY WONDERING IF IT?S GOING TO DRIVE ME THROUGH ANOTHER INTERSECTION TO GET HIT BY SOMEONE. IF I WAS FORD I WOULD BE SCARED TO DEATH WITH THESE CARS ON THE ROAD. THIS SHOULD BE A SAFETY ISSUE AND THE NTSB SHOULD FORCE THEM TO MAKE A RE-CALL FOR SAFETY REASONS. *TR

• 12/05/2014· SUSPENSION,POWER TRAIN,ENGINE

  DROVE CAR ON HIGHWAY THIS MORNING ON WAY TO WORK AND CAR WOULD NOT ACCELERATE OR GO. THE ONLY THING MOVING WAS THE RPM'S. I HAD TO PULL OVER ON THE HIGHWAY AND TURN THE CAR OFF. AFTER THE RESTART, THE CAR WAS ABLE TO ACCELERATE BUT NOW IT WAS SHIFTING BADLY IN AND OUT OF GEARS. MY WORK WAS ONLY RIGHT AROUND THE CORNER SO I WAS ABLE TO MAKE IT IN. I WENT ON A LUNCH BREAK TO TEST DRIVE IT AROUND THE BLOCK AND IT WAS GIVING ME THE SAME PROBLEM. SHIFTING OUT OF 4TH GEAR INTO 3RD FOR NO REASON. IT'S NOT EVEN DRIVABLE. I HAVE ALREADY HAD THIS CAR IN THE SHOP 2 TIMES FOR TRANSMISSION ISSUES. BOTH TIMES TOOK WEEKS TO GET MY CAR BACK, AND I'VE ONLY OWNED THIS CAR FOR A YEAR AND A HALF. THIS WILL BE THE 3RD TIME IT'S GOING INTO THE SHOP, AND NOW IT'S STARTING TO RISK MY SAFETY IN THE PROCESS. I HAVE A 1 YEAR OLD AS WELL SO I AM NOT HAPPY ABOUT THIS! SOMETHING NEEDS TO BE DONE ABOUT THE SAFETY ISSUES OF THESE CARS AND THEIR TRANSMISSIONS. *TR

• 12/04/2012· POWER TRAIN

  2011 FORD FIESTA. CONSUMER WRITES IN REQUEST TO INITIATE SAFETY RECALL FOR "BUCKING AND JERKING" PROBLEM WHILE DRIVING. *TGW THE CONSUMER STATED THE BUCKING AND JERKING WHEN SLOWING DOWN AND COMING TO A STOP. AT THE LAST MOMENT THE TRANSMISSION WOULD DROP INTO THE LOWEST GEAR WHILE THE ENGINE WAS STILL REDUCING ITS RPM. THE ENGINE IS THE PULLING AGAINST THE BRAKING ACTION WHEN THE RPM'S BUMP UP TO 16-18 RPM. THE CONSUMER WAS INFORMED BY THE DEALER, THAT THEY WERE AWARE OF THE SITUATION, BUT THEY COULDN'T DO ANYTHING ABOUT IT. THEY ALSO STATED IT MAY REQUIRE REPROGRAMMING A CONTROL MODULE, WHICH THEY COULDN'T DO, UNLESS FORD INITIATED IT. *JB

• 12/03/2013· POWER TRAIN

  VEHICLE HAS THE ALL TOO COMMON "LEAKY SEALS" AT THE CLUTCHES ON THE TRANNY. HAD CONTACTED FORD PRIOR-WAS TOLD THAT THE SHUDDERING AND ROUGH SHIFT WAS NORMAL. LITTLE DID I KNOW IT WAS FAILING. THE SEALS HAVE FAILED, CAUSED OIL/FLUID TO GET ONTO THE CLUTCHES. FORD PULLED TRANNY APART, TWICE, PUT BACK TOGETHER AND CAR SHUTTERS SO BAD THEY REFUSE TO RETURN IT TO ME. CLAIM "TOO UNSAFE TO RETURN TO YOU". FORD THEN INSTRUCTED DEALER TO "ORDER NEW REPLACEMENT PARTS (3RD TIME) AND REPLACE-THE REPLACEMENT PARTS USED MUST HAVE BEEN DEFECTIVE." BEFORE PARTS ARRIVED, FORD CANCELLED ORDER. INFORMED ME "THERE IS NO REPAIR AVAILABLE FOR THIS ISSUE. THERE IS FIESTA AND FOCUS'S HELD UP AT DEALERSHIPS ALL OVER THE COUNTRY. WE CAN PUT YOU IN A RENTAL FOR 6 TO 8 WEEKS AND HOPEFULLY IN THAT TIME FORD WILL FIGURE OUT A WAY TO FIX THIS ISSUE." I ASKED FORD WHY THEY DON'T REPLACE THE TRANSMISSION WITH A NEW ONE, WAS TOLD "NO, THE NEW ONES HAVE THE SAME DEFECT AND THEY TOO WILL FAIL AS WELL. FORD HAS HAD MY CAR SINCE MID OCTOBER 2013.....CURRENTLY NO FIX AVAIL......LEMON LAW VEHICLE! *TR

• 12/03/2011· POWER TRAIN

  I RECENTLY PURCHASED A BRAND NEW 2011 FORD FIESTA. IN THE PAST 5 MONTHS I HAVE TAKEN IT TO THE DEALERSHIP I PURCHASED IT FROM 5 TIMES BECAUSE THE TRANSMISSION MAKES A LOUD GRINDING NOISE AND LURCHES FORWARD WHEN I AM ON A HILL OR IN STOP AND GO TRAFFIC. I HAVE CONTACTED FORD DIRECTLY AND GOT THE SAME RESPONSE AS WHEN I TOOK IT TO THE DEALER. THEY BOTH SAY IT IS "NORMAL". AFTER CONTACTING FORD DIRECTLY THE SERVICE MANAGER AT MY LOCAL FORD CONTACTED ME AND WENT ON A TEST DRIVE WITH ME WHERE HE SAID HE BOTH HEARD AND FELT WHAT I WAS TALKING ABOUT. HE THEN TOOK A CAR RIGHT OFF THE LOT FOR A TEST DRIVE AND TOLD ME THAT ONE DID NOT DO ANY OF THE THINGS MINE IS DOING. A COUPLE HOURS LATER I GET A CALL FROM HIM STATING FORD HAS TOLD HIM THIS IS NORMAL FOR THE CAR TO MAKE THESE NOISES AND LURCH FORWARD AND THAT THERE IS NOTHING ELSE THEY CAN DO FOR ME. ASSURING ME THAT THE CAR IS UNDER WARRANTY AND THAT IF THE TRANSMISSION FAILS IT WILL BE COVERED. I DRIVE 70 MILES A DAY IN RUSH HOUR TRAFFIC ON HILLS AND TO ME THIS IS A HUGE SAFETY CONCERN. THERE ARE MANY PEOPLE THAT HAVE COMPLAINED TO FORD ABOUT THE SAME PROBLEM SO THEY DID THE TSB FOR THIS ISSUE AND IT MADE THE PROBLEM WORSE NOW WHEN I AM ON A HILL THE CAR ROLLS BACK AND THE GRINDING NOISE IS WORSE. I TOOK THE CAR BACK RIGHT AFTER THEY PERFORMED THE TSB AND TOLD THEM AND THEY ARE STILL SAYING THIS IS NORMAL. *TR