2011 Chrysler Town AND Country

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2020· ELECTRICAL SYSTEM

  THERE IS A BUZZING NOISE IN THE REAR PASSENGER SIDE DOOR THAT HAPPENS SOMETIMES WHEN I OPEN THE FRONT PASSENGER SIDE DOOR OR UNLOCK THE DOORS. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY.

• 12/30/2016· FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM

  THERE IS A KNOWN ISSUE WITH THE TIPM/FUEL PUMP RELAY IN MANY CHRYSLER/DODGE/JEEPS. WHY THE TOWN AND COUNTRY'S WERE NOT INCLUDED IN THE RECALL, I DO NOT KNOW. OUR ISSUE WITH THE TIPM/FUEL PUMP RELAY CAUSED TOTAL POWER LOSS TWICE WHILE DRIVING IN A SCHOOL ZONE TO PICK UP OUR CHILDREN. THIS COULD HAVE ENDED VERY BADLY AND IS NOT SAFE! *TR

• 12/30/2016· FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM

  A FEW MONTHS BACK, MY BATTERY DIED (IT WAS FAIRLY NEW). AFTER REPLACING THE BATTERY WITH A NEW ONE, I NOTICED THERE WAS A CONSTANT SOUND COMING FROM THE BACK OF THE CAR EVEN WHEN THE CAR WAS TURNED OFF - TURNED OUT TO BE THE FUEL PUMP CONTINUALLY PUMPING. AFTER DISCONNECTING AND RECONNECTING THE BATTERY A FEW TIMES, THE CONSTANTLY RUNNING FUEL PUMP ISSUE WENT AWAY. FAST FORWARD A FEW MONTHS AND MY CAR STARTS HAVING TROUBLE STARTING. IT RANDOMLY WON'T TURN OVER - SOMETIMES TAKING 10-20 TRIES BEFORE IT STARTS. EVENTUALLY IT WON'T TURN OVER AT ALL. AFTER LOOKING ONLINE AND FINDING A [XXX] OF OTHER PEOPLE WITH THE SAME ISSUE, I DISCOVERED THE TIPM "FAULTY FUEL PUMP RELAY" ISSUE WITH THE CHRYSLER VEHICLES - INCLUDING MINE. I RIGGED A CABLE TO TEMPORARILY BYPASS THE FUEL PUMP RELAY, AND NOW IT STARTS EVERY TIME JUST FINE. FOR THE LONG TERM SOLUTION I WILL NOW NEED TO PAY TO HAVE THE TIPM MODULE REPLACED. THIS IS THE LAST CHRYSLER BRAND CAR I WILL BUY - IT'S ONE THING TO HAVE A PROBLEM WITH YOUR VEHICLE YOU BUILD (ALL CAR COMPANIES HAVE ISSUES), IT'S ANOTHER THING TO KNOW THAT THERE IS AN ISSUE AND GIVE A BIG [XXX] YOU TO YOUR CONSUMERS BY REFUSING TO ADDRESS THE KNOWN ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/29/2017· SERVICE BRAKES

  I SMELLED SOMETHING BURNING ON THE DRIVER'S SIDE OF THE VEHICLE. AFTER DRIVING A SHORT DISTANCE (15 MINUTES) I FOUND THE TIRE WAS VERY HOT. THE CAR HAD PREVIOUSLY BEEN INSPECTED 3 WEEKS PRIOR, HAD BRAKE PADS REPLACED, AND INSPECTION DETECTED NO ISSUES. HAD CAR TAKEN TO MECHANIC AND FOUND A BRAKE HOSE FAILED RESULTING IN CALIPER NOT RELEASING. BRAKE HOSE AND BRAKE PAD NEEDED REPLACED. THIS IS UNUSUAL FOR A CAR WITH ONLY 67000 MILES.

• 12/29/2017· ELECTRICAL SYSTEM

  WHILE DRIVING, MY VAN HAD AN ELECTRICAL MELTDOWN STARTING WITH MY SEAT WARMERS NOT STAYING ON. IT CONTINUED WITH GAUGES MALFUNCTIONING, HEADLIGHTS AND STEREO SHUT DOWN. FOLLOWED BY A COMPLETE SHUTDOWN OF THE VEHICLE. IT WAS DETERMINED THAT THE ALTERNATOR WENT OUT BUT ALSO FRIED THE ELECTRICAL SYSTEM RESULTING IN NEEDING THE TIPM AND ECM REPLACED. I SUSPECTED THE TIPM AS A PROBLEM SEVERAL MONTHS EARLIER WHEN THE VAN WOULD NOT START REGULARLY BUT IF YOU CONTINUED TO PUSH THE START BUTTON IT WOULD EVENTUALLY START. IT ALSO COMPLETELY SHUT DOWN ONCE WHILE DRIVING BUT THEN CAME BACK UP AFTER A COUPLE SECONDS. MY MECHANIC THOUGHT IT WAS THE STARTER. CHRYSLER HAS RECALLED THE TIPM FOR MY MAKE, MODEL, AND YEAR BUT SOMEHOW HAS SKIPPED MY VIN. A LAWSUIT WAS ALSO SETTLED IN 2015 WITH REGARDS TO THE TIPM AND THE VEHICLES NOT STARTING. I BELIEVE CHRYSLER SHOULD EXPAND THEIR VIN NUMBERS TO INCLUDE ALL VEHICLES LISTED IN THE YEARS INCLUDED IN THE LAWSUIT. IN ADDITION, CHRYSLER SHOULD BE FINANCIALLY LIABLE FOR ALL REPAIRS NECESSITATED BY THE MANUFACTURING/DESIGN DEFECT THAT CAUSES THE ELECTRICAL FAILURES.

• 12/29/2015· UNKNOWN OR OTHER

  BLIND SPOT INDICATORS BEGAN TO MALFUNCTION WITH INDICATORS IN MIRRORS REMAINING ON, AND DRIVER INFORMATION SYSTEM STATING THE BLIND SPOT INDICATOR SYSTEM FAILED. ALSO LOST REAR BACK-UP CAMERA SHORTLY THEREAFTER. VEHICLE JUST HAS 41000 MILES ON IT. IT IS A DISTRACTION AS THE UNIT CONSTANTLY CHIMES OF THE BLIND SPOT MONITORING BEING UNAVAILABLE

• 12/29/2014· ELECTRICAL SYSTEM

  WE HAVE ONLY OWNED THE CAR SINCE JULY 2014. THE CAR SIMPLY WON'T START AT TIMES. AFTER SOME TIME PASSES, IT WILL START. WHILE IT WON'T START, ALL THE LIGHTS ARE ON AND BATTERY IS FINE. WE HAVE TAKEN IT TO THE DEALER 5 TIMES, BUT IT HAS HAPPENED APPROXIMATELY 20 TIMES (MOST RECENTLY BOTH 12/27 AND 12/28). THE DEALER HAS TRIED MULTIPLE SOLUTIONS (UPGRADED SOFTWARE, REPLACED WIN AND TIPM, REPLACED GROUND WIRE). THIS SITUATION IS NOT SAFE. MY WIFE IS CARRYING 5 KIDS AROUND (3 IN CAR SEATS). SHE HAS BEEN STRANDED MULTIPLE TIMES (WHILE PREGNANT AND NOW WITH AN INFANT). I HAVE NO CONFIDENCE IN THE CAR, AND WHO KNOWS IF THE POWER WILL SHUT OFF WHILE THE CAR IS UNDERWAY. *TR

• 12/25/2017· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  VAN WOULD NOT START, ONLY CRANK AND CRANK. TOWED TO REPAIR SHOP AND FUEL PUMP WAS REPLACED. NEXT DAY VAN HAD STARTING PROBLEMS AGAIN. VAN WAS TAKEN BACK TO REPAIR SHOP. MECHANIC WAS UNABLE TO SOLVE PROBLEM SO VAN WAS TOWED TO A CHRYSLER DEALERSHIP. THE CHRYSLER DEALERSHIP WAS ALSO UNABLE TO SOLVE PROBLEM AND VAN WAS RETURNED BACK TO ME. AGAIN THE VAN WOULD NOT START, I TRIED THE TIPM BYPASS IDEA FOUND ONLINE. THE VAN HAS RAN OK SINCE, ONLY HAVING TROUBLES WHEN VERY COLD. THE VAN ONLY HAS 87000 MILES AND A VERY WELL MAINTAINED HISTORY. I AM SCARED THIS VAN WILL FAIL AND SERIOUSLY HURT SOMEONE. THE COST FOR A NEW TIPM IS VERY EXPENSIVE AND I DON'T KNOW IF THIS WILL EVEN FIX THE PROBLEM. I HAVE ALREADY SPENT $900 ON A NEW FUEL PUMP AND HAVE THE SAME PROBLEMS. PLEASE HELP

• 12/23/2019· ELECTRICAL SYSTEM,AIR BAGS,FUEL/PROPULSION SYSTEM

  PERSISTENT ELECTRICAL MOTOR SOUND EMANATED FROM REAR OF CAR AFTER PARKING AND POWERING OFF (CONTINUED AFTER REMOVAL OF KEYS). NEXT DAY BATTERY WAS DEAD, JUMP STARTED ENGINE WITH DIFFICULTY. DROVE FOR SEVERAL HOURS, BUT AGAIN WOULD NOT START AFTER IT WAS SHUT OFF. MECHANIC DIAGNOSED FAULTY TOTALLY INTEGRATED POWER MODULE, REPLACED AT A COST OF NEARLY $1,500. AFTER REPLACEMENT OF TIPM, NEW ISSUE OF AIRBAG INDICATOR LIGHT IS ON AND SEVERAL 12-VOLT POWER PORTS INSIDE THE CAR NO LONGER WORK, BOTH NEW CONDITIONS SINCE TIPM REPLACEMENT.

• 12/23/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS ON BACK ORDER AND UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 12/22/2011· POWER TRAIN

  WE HAVE HAD MANY MECHANICAL CONCERNS WITH OUR NEW T&C 2011. WE HAVE TAKEN OUR VEHICLE IN MANY TIMES TO CERRITOS DODGE CHRYSLER DEALERSHIP. AFTER A FAILED ATTEMPT TO FIX SOMETHING WITHIN THE TRANSMISSION, THEY COMPLETELY REPLACED THE TRANSMISSION. THERE WERE STILL CONCERNS AND A WEEK LATER THE VEHICLE HAD BELTS AND THE WATER PUMP REPLACED. TO DATE, MANY OF OUR INITIAL CONCERNS STILL EXIST AND ARE NOT BEING FIXED. CONCERNS INCLUDE: 1. NOISES FROM UNDER THE HOOD. 2. SHUDDER/ SHAKE WHILE THE VEHICLE IS IN REVERSE. 3. KEYLESS START MALFUNCTIONS, IT CONTINUES TO READ "DEFECTED KEY", AFTER THE KEYS HAVE BEEN RESET, 4. WHILE USING KEYLESS, THE VEHICLE SHUTS OFF WHEN PUTTING THE CAR INTO REVERSE/DRIVE. 5. ROUGH IDLE, THE VEHICLE SEEMS TO STRUGGLE TO STAY RUNNING. 6. WHEN CHANGING GEARS, THE SHIFT MAKES A CLUNKING/GRINDING NOISE. THE ONLY CONSISTENT THING ABOUT THIS VEHICLE IS ITS INCONSISTENCY. THE DEALERSHIP STATES THAT THE NOISES ARE "NORMAL". THE REGIONAL AREA SERVICE MANAGER HAS BEEN CONTACTED, AND HAS SIDED WITH THE DEALERSHIP. CORPORATE HAS ALSO BEEN CONTACTED, AND THEY ARE INVESTIGATING THE CURRENT SITUATION. *TR

• 12/21/2016· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE ATTEMPTING TO START THE VEHICLE, IT CRANKED BUT IMMEDIATELY SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

• 12/21/2014· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  THE L TOURING TOWN COUNTRY, I HAVE A AUTOMATIC FRONT LIGHT SYSTEM THAT WILL LOWER THE HIGH BEAM TO LOW BEAM IF A CAR IS COMING IN THE OPPOSITE DIRECTION. WE HAD A RAIN STORM THAT I DROVE THE CAR THROUGH I NOTICE THE INSTRUMENT PANEL AND RADIO LOST POWER FOR FEW SECOND. COUPLE DAYS LATER DRIVING AT NIGHT I TURN ON THE AUTOMATIC FRONT LIGHT BEAM SYSTEM AND FEW MINUTES LATER THE FRONT LIGHT, CONTROL PANEL, CAB LIGHT AND RADIO LOST POWER FOR COUPLE MINUTES. THIS DEFECT COULD CAUSE A ACCIDENT IF THE DRIVER IS INEXPERIENCE DRIVER. *TR

• 12/20/2011· POWER TRAIN

  TRANSMISSION CLUNKS WHEN SHIFTING INTO REVERSE. DOES THIS FREQUENTLY. NOTED IT FIRST A FEW THOUSAND MILES AGO, STILL DOING IT, ALSO NOTED THAT IT ROLLS BACK WHEN ON A SLIGHT INCLINE WHEN AT A STOP SIGN ON A HILL, MAYBE PART OF THE SAME PROBABLY OR MORE PROBLEMS WITH CHRYSLER TRANSMISSIONS, OR THEY FORGOT TO PUT IN A ROLLBACK PREVENTER IN THESE NEW DESIGNS. *TR

• 12/19/2015· ELECTRICAL SYSTEM

  TIPM - MY CHECK ENGINE LIGHT GOES ON/OF. INTERMITTENTLY. ON FOR 4 DAYS OFF FOR 3 WEEKS. WHEN ON, MY VEHICLE HESITATES ON HIGHWAY/BACK ROADS AT SPEEDS 35-55 MPH. LIGHT GOES OFF ON ITS OWN AND STAYS OFF. OTHER RELATED ISSUES - DRIVER SIDE SEAT HEATER HAS NOT WORKED IN 2 YRS, DESPITE CHANGING THE FUSE. DRIVER SIDE OUTSIDE DOOR LOCK BUTTON DOES NOT WORK INTERMITTENTLY, UNLESS I OPEN AND CLOSE THE DOOR THEN TRY AGAIN. REMOTE START DOES NOT WORK ON OCCASION, DESPITE CHANGING BATTERIES IN THE KEY FOB. I HAD TO REPLACE THE CAR BATTERY AT 65,000 MILES. I AM MOST CONCERNED ABOUT THE HESITATION AT NORMAL DRIVING SPEEDS. I AM CERTAIN THAT THIS IS RELATED TO THE A FAULTY TIPM WHICH WILL EVENTUALLY DAMAGE OTHER PARTS AND COMPONENT. CHRYSLER NEEDS TO RECALL THIS PART ON ALL MAKES AND MODELS EFFECTED, NOT JUST THE TWO SUV'S LISTED IN THE INVESTIGATION HICH THEY SELL LEAST OF. THIS IS A FAULTY PART FROM THE MANUFACTURER AND THEY SHOULD RESPOND WITH CONCERN FOR THEIR CUSTOMERS' SAFETY.

• 12/19/2012· SERVICE BRAKES

  WHEN MY VEHICLE HAD ABOUT 16000 MILES ON IT, I NOTICED THAT WHEN BREAKING DURING HIGHWAY SPEEDS, THE VEHICLE WOULD VIBRATE. I TOOK THE VEHICLE TO MY DEALER AT ABOUT 17000 MILES AND WAS INFORMED THE ISSUE WAS CAUSED BY WARPED ROTORS. THE BRAKE PADS WERE FINE, BUT THE ROTORS WOULD NEED TO BE MACHINED OR REPLACED. I OPENED A TICKET WITH CHRYSLER SINCE THE BRAKES WERE OUT OF WARRANTY AT 12000 MILES. THE AGREED TO COVER THE REPAIR. I ASKED FOR NEW ROTORS, BUT WAS INFORMED THAT THEY WERE ON A 4 MONTH BACK ORDER. I HAD HEM MACHINED INSTEAD, THOUGH I KNEW I WOULD BE BACK IN THE SAME BOAT SOON. ON 12-19-12, FOUR MONTHS LATER WITH 6000 MORE MILES, I TOOK THE VAN BACK INTO THE DEALER WITH THE SAME VIBRATING ISSUE, AND WAS AGAIN INFORMED THAT MY ROTORS WERE WARPED. THE BRAKES WERE FINE WITH 7/32 LEFT ON THEM. THE ROTORS WOULD NEED TO BE REPLACED THIS TIME. AT 23000 MILES, THIS WOULD BE THE 2ND ROTOR ISSUE. I WAS INFORMED THE REPAIR WOULD COST $248, BUT CHRYSLER WOULD SPLIT IT WITH ME, WITH MY PART DOWN TO $124. THE SERVICE MGR STATED HE FELT THE ROTORS WEREN'T MADE WELL. THE TECH TOLD ME THIS KEEPS HAPPENING, AND THE CHRYSLER REP INFORMED ME THE NEW ROTORS WERE DIFFERENT, SO I SHOULDN'T HAVE THIS ISSUE AGAIN. IN MY MIND, THIS IS THE DEFINITION OF A DEFECT. I DO NO THINK I SHOULD HAVE TO PAY ANYTHING TO FIX A DEFECT. SOME 2011 TOWN AND COUNTRY VANS HAVE BEEN GRANTED AN EXTENDED WARRANTY ON THE BREAKS, BUT MINE IS NOT COVERED. I WAS ACTUALLY TOLD BY THE CHRYSLER REP THAT IT WOULD BE A GOOD IDEA TO POST THIS WITH THE NHTSA IN THE HOPES OF TRIGGERING A RECALL.I PLAN ON GETTING THE ROTORS NEXT WEEK, AS THEY ARE ON SPECIAL ORDER, BECAUSE THEY AREN'T AVAILABLE LOCALLY. IN 18 YEARS OF DRIVING, I HAVE NEVER REPLACED ROTORS BEFORE 60,000 MILES. THANK YOU FOR YOUR TIME. *TR

• 12/18/2024· ENGINE

  The contact owns a 2011 Chrysler Town and Country. The contact stated while driving at various speeds, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted after a while. The vehicle was taken to Holcombe Automotive, where it was determined that one of the cylinder heads needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under TSB Number: D-14-12 because the TSB had expired. The failure mileage was approximately 77,564.

• 12/18/2018· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  ON FRIDAY MORNING, MY WIFE WENT TO START THE VAN BUT NONE OF THE LIGHTS TURNED ON. AFTER CHECKING THE VOLTAGE OF THE BATTERY, WE FOUND THAT IT WAS COMPLETELY DRAINED. THE NIGHT BEFORE, SHE HEARD A HUMMING NOISE COMING FROM THE REAR OF THE VEHICLE AFTER THE VAN WAS OFF. WE WERE ABLE TO JUMP THE VAN TO GET IT STARTED. ONCE IT STARTED, IT RAN GREAT. THE NEXT DAY, WE TRIED TO START IT AGAIN BUT THIS TIME THE ENGINE STRUGGLED TO START. IT TOOK A COUPLE OF TRIES BEFORE WE GOT IT STARTED. JUMPING THE ENGINE DID NOT HAVE POSITIVE RESULTS. WE DECIDED TO TAKE IT TO OUR AUTO MECHANIC AND HE DIAGNOSED A FAULTY FUEL PUMP RELAY. HE FOUND THAT FAULTY FUEL RELAYS ARE VERY COMMON IN 2011-2013 VEHICLES, BUT JEEP GRAND CHEROKEE AND DODGE DURANGOS WERE THE ONLY VEHICLES RECALLED AND FITTED WITH AN EXTERNAL RELAY. I AM SUBMITTING THIS COMPLAINT IN HOPES OF ISSUING A RECALL FOR ALL VEHICLES AFFECTED, MORE SPECIFICALLY, THE 2011 CHRYSLER TOWN AND COUNTRY. BELOW IS A LINK TO A WEBSITE DESIGNED SPECIFICALLY FOR THIS ISSUE. HTTPS://WWW.VERTICALVISIONS.COM/TIPM-FUEL-RELAY-SOLUTIONS.HTML

• 12/17/2019· ENGINE

  TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE ENGINE WOULD NOT IMMEDIATELY START. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE'S NUMBER TWO CYLINDER WAS FAULTY AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. OXMOOR DODGE (4520 SHELBYVILLE RD, LOUISVILLE, KY) AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 130,000.

• 12/17/2017· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  THE FUEL PUMP RELAY INSIDE THE TIPM (FUSE BOX CIRCUIT BOARD FUEL PUMP RELAY) THE VEHICLE WOULD NOT START SOMETIMES AND DIED A FEW TIMES OUT DRIVING IT OUT ON THE HIGHWAY. I BOUGHT A NEW RELAY AND HAD IT SOLDER IN TO MY TIPM AND IT WORKS GREAT NOW THEN A ENGINE LIGHT CAME ON AND IT SAY'S IT'S NOT COMMUNICATION WITH MY PCM THEN IT'S WORKING AGAIN. VEHICLE RUNS GREAT NOW AND STARTING. I HEAR CHRYSLER 2011 TOWN AND COUNTRY VANS ARE HAVING A LOT OF PROBLEMS WITH THE SAME ISSUES BUT NO RECALLS ON THE TIPM BOX MODULES.

• 12/17/2016· FUEL/PROPULSION SYSTEM

  THE FUEL PUMP WOULD KEEP ON RUNNING AFTER KEY WAS TAKEN OUT OF IGNITION AND EVENTUALLY CAR WOULD NOT START OR WOULD DIE OUT IN THE MIDDLE OF DRIVING.

• 12/16/2019· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  TIPM FAILURE, FAULTY FUEL PUMP RELAY. CAR CRANKS BUT WILL NOT START. FUEL PUMP REPLACED AND SAME ISSUE OCCURS.

• 12/16/2019· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  VAN BATTERY IS DEAD EVERY MORNING. FUEL PUMP COUNTINOUSLY RUNS EVEN AFTER VAN IS TURNED OFF. SOMETIMES STALES WHILE DRIVING. VERY DANGEROUS ESPECIALLY WITH OUR CHILDREN IN THE VAN.

• 12/16/2014· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  VEHICLE WILL NOT START. *TR

• 12/15/2020· FUEL/PROPULSION SYSTEM

  VEHICLE IS EXPERIENCING INTERMITTENT DEAD BATTERIES AND NO START ISSUES. HAD VEHICLE SHUT DOWN WHILE DRIVING AS WELL TO FUEL PUMP SHUTTING DOWN. AFTER DIAGNOSTIC FOUND THE FUEL PUMP WAS STAYING ON AFTER KEY WAS REMOVED KILLING THE BATTERY. THIS IS AN ISSUE WITH A BAD TIPM MODULE THAT HAD BEEN UNDER A RECALL ON THE PREVIOUS YEARS TOWN AND COUNTRY. CALLED THE DEALER TODAY ANS WAS TOLD ON THERE WERE NO OPEN RECALLS ON MY SPECIFIC VIN.

• 12/14/2018· ELECTRONIC STABILITY CONTROL (ESC)

  THE BLIND SPOT DETECTION SYSTEM HAS FAILED. THERE'S A CONTINUED DINGING THAT IS LINDICATING THE FAILED OF THE SYSTEM - THIS SYSTEM CANNOT BE TURNED OFF. AND THE COST TO REPLACED THE FAULTY COMPUTER MODULE IS $800.00 EACH AND BOTH COMPUTERS HAVE FAILED. NOTE: WE CANNOT DRIVE THE VEHICULAR WITH THE DINING GOING OFF.

• 12/14/2016· UNKNOWN OR OTHER,SERVICE BRAKES

  BOUGHT 2011 TOWN AND COUNTRY NEW IN SEPT 2011. 3 MONTHS AFTER PURCHASE, CAR WAS SHUDDERING BADLY WHEN BRAKES WERE APPLIED. TOOK IT IN, WAS TOLD THEY COULD NOT DUPLICATE, AND WOULD NOT REPAIR. TRIED A SECOND TIME, SAME RESULT. TOOK TO A SMALL REPAIR SHOP WHO EASILY IDENTIFIED THE PROBLEM, PRODUCED A QUOTE FOR WORK AND TOLD ME TO TAKE IT BACK TO THE DEALER SO THEY WOULD REPAIR. TOOK IT AND DEALER FOUND THAT ALL FOUR ROTORS WERE WARPED AND NEEDED REPLACED. SAME PROBLEM 6 MONTHS AFTER THAT, SAME REPAIR. THE NEXT YEAR SAW THE BRAKES FAIL AFTER A LOUD SOUND FROM REAR OF CAR AND THE FLUID DUMPING FROM THE LINE. NO VISIBLE OBJECT WAS HIT. SAME THING HAPPENED LAST WEEK. CURRENTLY THE VAN IS IN THE SHOP FOR THE 7TH TIME IN THE LAST FOUR YEARS FOR BRAKES. ADDITIONALLY, HAD TO HAVE THE ALTERNATOR REPLACED IN THE LAST 6 MONTHS. THE AMOUNT OF REPAIRS REQUIRED FOR A VEHICLE THIS NEW AND EXPENSIVE IS INSANE. I HAVE PAID OUT OF POCKET FOR MOST OF THESE ISSUES AND EVEN HAD TO PAY FOR DIAGNOSITIC FEES WERE THE PROBLEM COULD NOT BE REPRODUCED, ONLY TO REQUIRE A REPAIR SHORTLY THEREAFTER I ALSO HAD TO PAY FOR. ASKED DEALER TODAY FOR A FULL DETAILED LOG OF ALL REPAIRS DONE, COULD NOT PRODUCE A FULL REPAIR REPORT, ONLY THE LAST 4 YEARS WORTH. WITH FIVE YEARS OF OWNERSHIP CAR HAS 60,000 MILES. WILL NEVER EVER BUY AGAIN.

• 12/14/2015· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. IN ADDITION, THE VEHICLE WOULD STALL HOWEVER, THE ELECTRICAL FUNCTIONS WOULD REMAIN ON AND THE VEHICLE WAS ABLE TO BE OPERABLE WHEN THE KEY WAS REMOVED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

• 12/13/2019· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT IT TOOK APPROXIMATELY THREE TO FIVE ATTEMPTS TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO SOUTH CHICAGO CHRYSLER AND JEEP (LOCATED AT 7340 S WESTERN AVE, CHICAGO, IL 60636) WHERE THE TIPM WAS REPLACED; HOWEVER, THE FAILURE RECURRED. CURRENTLY, IT TOOK UP TO FIFTEEN ATTEMPTS TO START THE VEHICLE. THE DEALER WAS CONTACTED AND COULD NOT ASSIST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 188,793.

• 12/13/2016· ELECTRICAL SYSTEM

  TIPM FAIL I HAVE A 2011 TOWN AND COUNTRY. I JUST REPLACED THE TIPM MODULE IT HAD A HAD FUEL PUMP RELAY. I FIRST CAME TO NOTICE THAT THE VEHICLE FAILED TO START ONCE OR TWICE. I CHECKED THE BATTERY. CAR WAS FINE AT THAT POINT/ THOUGHT IT WAS BATTERY CABLE RELATED... LATER THAT MORNING THE POWER CUT OUT AS I WAS TRAVELING OVER 50 MPH ON BUSY STATE ROAD. ALMOST GOT HIT BY SURROUNDING TRAFFIC. ALSO SHORTLY BEFORE ANY OF THAT WE HAD LIGHTS THAT WOULD COME ON AND OFF, LOCKS BEHAVING STRANGELY...OFF AND ON AT 40 MPH. THAT IS SERIOUSLY MESSED UP TO HAVE A MODULE FAIL IN THIS FASHION. THANK JESUS I WAS USING IT AT THE TIME RATHER THAN MY WIFE AND FOUR KIDS. *TR

• 12/12/2019· ELECTRICAL SYSTEM

  BODY CONTROL MODULE IS GOING OUT SO THE HEAT STOPS WORKING. ALL THE LIGHTS ON THE DASHBOARD COME ON INCLUDING THE SECURITY LIGHT RANDOMLY. THE AIR BAGS MAY OR MAY NOT DEPLOY. THE WINDSHIELD WIPERS COME ON BY THEMSELVES. HAPPENS WHEN THE VEHICLE IS IN MOTION OR STATIONARY. IN THE CITY AND ON THE HIGHWAY.

• 12/12/2014· VISIBILITY

  TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR WINDOW SHATTERED AFTER THE REAR DEFROSTER WAS ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,464.

• 12/11/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/9/15*CN

• 12/10/2019· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

  AS STATED PREVIOUSLY, I HAD TO HAVE IT TOWED BECAUSE IT WOULD NOT TURN ON WHEN I PUT THE KEY IN THE IGNITION, MICKEY'S GARAGE TOLD ME THAT WHEN THEY UNPLUGGED THE BATTERY AND LET IT SIT FOR LITTLE IT STARTED UP, BUT THEY COULD NOT FIX IT, BECAUSE THEY SAID IT WOULD DO IT AGAIN, THAT IT SHOULD BE CHECKED OUT BY A CHRYSLER DEALER. IT STOP ON ME IN THE FAMILY DOLLAR PARKING LOT.

• 12/10/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 25 MPH, THE WINDSHIELD WIPERS ENGAGED INDEPENDENTLY, ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED, AND THE SPEEDOMETER FAILED. ALSO, ON SEVERAL OCCASIONS, THE DOORS LOCKED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. UPDATED 02/24/15*LJ UPDATED 6/10/2015 *JS

• 12/09/2021· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  2011 Chrysler town and country, starts then shuts off after two seconds. Check engine light came on last night. Remote start disabled. Vehicle will not start via push button, must use key fob in place of pushbutton. Again remote start will not work. Vehicle starts and shuts off right away. From research done, cause being TIPM OR FUEL RELAY.

• 12/09/2019· UNKNOWN OR OTHER

  I WAS AT THE STORE WHEN I CAME OUT TO START MY VAN I PUT THE KEY IN TURNED IT IT WOULD NOT START UP THE KEY WOULD NOT COME OUT IT GOT STUCK HAD TO PULL IT OUT, AND HAVE IT TOWED TO THE GARAGE AND THEY COULD NOT FIX IT.

• 12/09/2018· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  FUEL PUMP REMAINS RUNNING AFTER IGNITION SWITCH IS TURNED OFF. THIS SITUATION HAS BEEN RECALLED IN OTHER CHRYSLER MODELS AND SHOULD BE APPLIED TO THE TOWN & COUNTRY. ANY TIME YOU CANNOT SHUT THE FUEL PUMP OFF YOU HAVE A VERY HAZARDOUS CONDITION. THIS INCIDENT FIRST TOOK PLACE 10/01/2018 AND HAS CONTINUED TO DO SO EVER SINCE. THIS CONDITION APPLIES TO THE TIPM, CHRYSLER DEALER WANTS $ 1200.00 TO FIX.

• 12/09/2015· POWER TRAIN

  TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE VEHICLE WAS BROUGHT FOR TRANSMISSION REPAIRS AT THE DEALER IN AUGUST OF THIS YEAR. WHEN THE VEHICLE WAS ENGAGED IN REVERSE, THE TRANSMISSION SHUDDERED. THE VEHICLE WAS DRIVEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED AS A NORMAL OCCURRENCE UNLESS THE VEHICLE WAS DRIVEN ABOVE 4 MPH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,621.

• 12/09/2011· ELECTRICAL SYSTEM

  MY CAR HAS A "PUSH BUTTON" ELECTRONIC KEY SENSING START SYSTEM. I PARKED MY CAR, RADIO RUNNING, TOOK MY KEY FROM CAR, LOCKED CAR. CAR KEEPS RUNNING INDEFINITELY EVEN THOUGH KEY IS NOT IN PROXIMITY TO IGNITION. IF A DRIVER TAKES HIS KEYS FROM THE CAR AND CAR IS IN "PARK", I THINK VEHICLE SHOULD SHUT DOWN AFTER AN APPROPRIATE TIME DELAY SUCH AS 15MINUTES. IF A PERSON DRIVES HIS CAR INTO A CLOSED ATTACHED GARAGE, LEAVES THE CAR WITH THE KEY BUT DOES NOT PUSH THE "OFF" BUTTON...THE CAR WILL RUN UNTIL OUT OF GAS. THIS IS A POTENTIAL HAZARD TO PEOPLE IN HOUSE AS EXHAUST FUMES WILL BUILD UP IN CLOSED GARAGE. CHRYSLER CAN PROGRAM THE ELECTRONICS TO STOP THE ENGINE AFTER 15 MIN, IF KEY HAS LEFT PROXIMITY OF IGNITION, AND CAR IS IN PARK. *TR

• 12/08/2019· VISIBILITY/WIPER

  ONE OF MY HEADLAMP LENS HAS A DEFECTIVE SEAL, RESULTING IN IT BEING COMPLETELY FOGGED OVER AND COVERED IN CONDENSATION. CHRYSLER WILL NOT REPAIR IT UNDER WARRANTY. I FEEL THIS IS A SAFETY HAZARD THAT AFFECTS THE HEADLAMP VISION AT NIGHT.

• 12/07/2017· POWER TRAIN,ELECTRICAL SYSTEM

  TRANSMISSION SLIPPING, OCCASIONALLY DOES NOT SHIFT OUT OF 1ST GEAR WHEN EXCELLERATING FROM STOP LIGHT OR SIGN. BACK DRIVER SIDE DOOR SOUNDS LIKE ELECTRIC SNAPPING LOUDLY FROM IT WHEN IN GEAR AND EXCELLERATING. THIS HAS HAPPENED MANY TIMES.

• 12/07/2016· ELECTRICAL SYSTEM

  CAR IS GETTING HARDER TO START HAVE TO KEEP TURNING THE KEY MULTIPLE TIMES TO START CAR,ONE DAY THE BATTERY NEEDED A JUMP TO START DON,T KNOW WHAT DRAINED NEW BATTERY,CAR WAS ALWAYS PARKED WHEN THE START PROBLEM OCCURRED MOSTLY OVER NIGHT THEN VERY HARD TO START IN THE MORNING.

• 12/07/2014· ELECTRICAL SYSTEM

  THE BLIND SPOT INDICATOR SYSTEM HAS FAILED ON THE VAN. THE DEALER SAID IT WOULD COST $1000.00 FOR THE PART TO REPAIR IT. BECAUSE OF WATER, SNOW, SALT, THE SYSTEM FAILS AND NOW, A SAFETY FEATURE PURCHASED WITH THIS VEHICLE, IS NOW A HAZARD. WE HAD THE VAN INTO THE DEALERSHIP SERVICE SHOP AND THEY SAID IT WOULD TAKE A COUPLE OF MONTHS TO GET IN A REPLACEMENT. WHY ISN'T THIS BEING RECALLED AFTER READING OTHER RELATED ISSUES ON THE INTERNET? I AM NOT GOING TO PAY ALL THAT MONEY FOR A SAFETY FEATURE THAT SHOULDN'T FAIL SO QUICKLY AND THE GOVERNMENT NEEDS TO DO SOMETHING ABOUT THIS SINCE WE HAVE NO OTHER COURSE OF ACTION. *TR

• 12/06/2017· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE IGNITION FAILED TO START THE VEHICLE. AFTER SEVERAL ATTEMPTS, THE VEHICLE FINALLY STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (HENDRICKS HOVER AUTOMALL, 1626 MONTGOMERY HWY, HOOVER AL 35216) WHERE IT WAS DIAGNOSED THAT THE KEYS NEEDED TO BE REPLACED. THE KEYS WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

• 12/06/2017· ELECTRICAL SYSTEM,ENGINE

  THE CAR IS HAVING MAJOR ISSUES WITH THE FUEL PUMP CONTINUING TO RUN. IN THE LAST 30 DAYS IT IS NOT WANTING TO START IN THE MORNING. I HAVE READ ON THIS ISSUE AND CHRYSLER HAS HAD SEVERAL HUNDRED COMPLAINTS ABOUT THE TIPM BEING BAD CAUSING THE FUEL PUMP TO CONTINUE TO RUN OR THE VAN NOT TO START ON COLD MORNINGS. THIS HAS ALSO CAUSE THE VAN TO STOP RUNNING WHILE YOU ARE DRIVING THE VEHICLE DOWN THE ROAD.

• 12/05/2017· AIR BAGS

  TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING, THE HORN INADVERTENTLY FAILED TO SOUND. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE OF TRI-CITIES AT (509) 591-0629 (7171 W CANAL DR, KENNEWICK, WA 99336) WHERE IT WAS DIAGNOSED THAT THE AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE. *TT CONSUMER STATED HORN IS BROKEN. UPDATED 8/9/18*JB

• 12/05/2011· POWER TRAIN

  TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN SHIFTING INTO REVERSE, THE VEHICLE WOULD LUNGE ABNORMALLY BEFORE RESPONDING. BOTH THE DEALER AND THE MANUFACTURER WAS CONTACTED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 9,000. THE VIN WAS UNAVAILABLE.

• 12/04/2017· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  THE FUEL PUMP RELAY FAILED. THE FUEL PUMP RELAY IS MUCH SMALLER THAN THE INDUSTRY AVERAGE, AND THE CONTACTS OVERHEATED. THE RELAY RANDOMLY FAILED MULTIPLE TIMES WHILE DRIVING. THE PROBLEM WAS INTERMITTENT, AND THE VEHICLE WAS FUNCTIONING NORMALLY BY THE TIME IT MADE IT TO A SERVICE FACILITY FOR TESTING/REPAIR. THE RELAY ON THIS PARTICULAR DESIGN IS INTEGRATED INTO THE FUSE BOX, WHICH CHRYSLER CALLS A TOTALLY INTEGRATED POWER MODULE, OR TIPM. THE DESIGN MAKES IT PRONE TO FAILURE BECAUSE OF THE SIZE OF THE RELAY (TOO SMALL FOR THIS APPLICATION) AS EVIDENCED BY THE RECALL FOR JEEPS THAT USE THE SAME WIRING.

• 12/04/2017· FUEL/PROPULSION SYSTEM

  SUMMARY: I BELIEVE THAT THE TIPM FUEL PUMP RELAY IS CAUSING THE ISSUES. IT HAS LEFT THE FUEL PUMP ON WHEN THE ENGINE AND POWER WAS OFF WITH THE KEY OUT OF THE VEHICLE. IT HAS MANY TIME CRANKED WITHOUT STARTING, WHILE STATIONARY WITH THE ENGINE COLD AND ALSO WHILE HOT. THIS MORNING IT SHUT OFF WHILE DRIVING MY KIDS TO SCHOOL IT SHUTOFF THE ENGINE WHILE DRIVING DOWN THE HIGHWAY FOLLOWED BY CRANKING IT WAS RESTARTED. IT FAILED TO START AFTER COMING OUT OF THE SCHOOL. I HAVE SEEN THAT CRYSLER RECALLED THIS PART ON DURANGOS WITH THE SAME ENGINE AND MODEL YEAR.