crashtest

2011 / Chrysler

2011 Chrysler 300

Safety ratings

2011 Chrysler 300 4 DR 4WD

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

2011 Chrysler 300 4 DR RWD

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (7)

⚠ Do not drive this vehicle — urgent recall

NHTSA has flagged 3 recalls on this vehicle as severe. Contact a dealer immediately; recall repairs are free.

  • AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 16V352000 · 24/05/2016Do not drive

    Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.

    Risk: These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Fix: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.

  • AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 19V018000 · 15/01/2019Do not drive

    Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

    Risk: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

    Fix: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.

  • AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 18V021000 · 09/01/2018Do not drive

    Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Fix: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.

  • ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATORCampaign 17V435000 · 10/07/2017

    Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.

    Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

    Fix: Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.

  • ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATORCampaign 14V634000 · 08/10/2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

    Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.

    Fix: Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.

  • AIR BAGSCampaign 13V118000 · 03/04/2013

    Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2012 Chrysler 300, Dodge Challenger, and Dodge Charger vehicles manufactured April 11, 2011, through December 14, 2011. The affected vehicles may have improperly sized terminal crimps on the seat side-airbag wiring harness which may cause the seat side-airbags to malfunction and illuminate the airbag warning light.

    Risk: In the event of a crash necessitating airbag deployment the airbags may not operate as designed, increasing the risk of injury.

    Fix: Chrysler will notify owners, and dealers will replace both driver and passenger seat airbag wiring harnesses, free of charge. The recall began on April 22, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N07.

  • SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULECampaign 12V197000 · 02/05/2012

    CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 300 AND DODGE CHARGER VEHICLES. THESE VEHICLES MAY LOSE ABS/ESC SYSTEM FUNCTION DUE TO AN OVERHEATED POWER DISTRIBUTION CENTER.

    Risk: THIS COULD LEAD TO LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

    Fix: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL RELOCATE THE ABS/ESC SYSTEM FUSE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 18, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Owner complaints

200
Complaints
7
Crashes reported
9
Fires reported
5
Injuries
0
Deaths

Most-reported areas

  • ELECTRICAL SYSTEM119
  • AIR BAGS27
  • SERVICE BRAKES19
  • ENGINE18
  • ELECTRONIC STABILITY CONTROL (ESC)11
  • FUEL/PROPULSION SYSTEM11
  • UNKNOWN OR OTHER11
  • STEERING7
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/22/2014· ELECTRICAL SYSTEM

    TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED AND THE ANTI LOCK BRAKES AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.

  • 12/22/2014· ELECTRICAL SYSTEM

    I WAS DRIVING MY CAR AND I HEARD A WHINE FROM THE ENGINE COMPARTMENT. THE BATTERY INDICATOR LIGHT CAME ON AND I RECEIVED A "BATTERY SAVER MODE" MESSAGE ON THE EVIC. I PARKED THE VEHICLE. WHEN I SHUT IT OFF, THE ENGINE HAD A STRONG ODOR OF BURNING PLASTIC ABOUT IT. WHEN I GOT BACK INTO MY CAR THE POWER WAS COMPLETELY GONE. ATTEMPTS TO JUMP START THE VEHICLE WERE UNSUCCESSFUL. *TR

  • 12/18/2014· ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

    ON MY WAY HOME FROM WORK TODAY, I WAS DRIVING ABOUT 40 MPH WHEN I GOT A BATTERY SAVER MODE MESSAGE. I HAD BEEN GETTING THE MESSAGE A FEW DAYS NOW AND DIDN'T KNOW WHAT TO THINK OF IT. A LITTLE FURTHER INTO THE COMMUTE, I STARTED SMELLING A BURNING SMELL. ALL OF A SUDDEN, ALL OF THE VEHICLES SYSTEMS START TO SHUT DOWN AND THE CAR JUST DIES (WHILE I'M DRIVING IT)! LUCKILY I WAS ABLE TO PULL OFF INTO AN EMPTY PARKING LOT USING THE MOMENTUM OF THE CAR, BUT I WASN'T EVEN ABLE TO USE MY HAZARD LIGHTS. IT HAD COMPLETELY DIED. SCARY TO SAY THE LEAST. *TR

  • 12/14/2015· AIR BAGS

    TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  • 12/14/2015· ELECTRICAL SYSTEM

    TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN NOT AVAILABLE.

  • 12/14/2015· ELECTRICAL SYSTEM

    TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 65,000.

  • 12/11/2017· STEERING,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

    WHEN I FILL UP MY CAR I SMELL GAS IF I ONLY PUT IT ON HALF A TANK I DO NOT SMELL GAS. ALSO THE STEERING IS MAKING A POPPING SOUND AND IF I TURN THE CAR LOSES CONTROL THIS IS A REAL ISSUE I'M HAVING WITH MY CHRYSLER 300

  • 12/11/2016· ELECTRICAL SYSTEMFire

    EXPERIENCED COMPLETE ALTERNATOR FAILURE WHILE DRIVING VEHICLE. NO PRIOR WARNING OF ALTERNATOR PROBLEMS. AFTER FAILURE OF ALTERNATOR VEHICLE WENT INTO POWER SAVE MODE WHILE DRIVING DISABLING THE ABS, ESC, ECM, AND CBC OF THE VEHICLE. IT ALSO CAUSED AN UNDERHOOD ELECTRICAL FIRE IN WHICH EMS AND THE FD HAD TO BE CALLED. *TR

  • 12/10/2016· AIR BAGS

    TAKATA RECALL: I AM AMAZED THAT A RECALL THAT CAN CAUSE INJURY OR DEATH IS TREATED SO VERY LIGHTLY. IT GREATLY UPSETS ME THAT I COULD BE IN AN ACCIDENT AND DIE BUT NOT FROM THE ACCIDENT. I AM A 30 YEAR RETIRED AVIATION MAINTENANCE OFFICER, WE DIDN'T FLY OUR AIRCRAFT IF KNOWN SAFETY DEFECT COULD COST DEATH OF OUR PILOTS ARE AIRCREW. I REMAIN GREATLY DISAPPOINTED AND ANGRY OVER THIS ISSUE. HOW MANY MORE LIVES MUST BE LOST OF CONSUMERS INJURED BEFORE THIS ISSUE IS RESOLVED? MY LIFE MATTERS!! VIN: 2C3CA6CT3BH559393 NHTSA RECALL NUMBER 16V-352 MANUFACTURER RECALL NUMBER S343.

  • 12/10/2014· TRACTION CONTROL SYSTEM,SERVICE BRAKES,ENGINE

    TL* THE CONTACT OWNS A 2011 CHRYSLER 300. WHILE ATTEMPTING TO STOP THE VEHICLE, THERE WAS AN ABNORMAL NOISE COMING FROM THE PASSENGER SIDE BRAKES. THE CONTACT ALSO STATED THAT THE ABS AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. ADDITIONALLY, WHEN DEPRESSING THE OFF/ON BUTTON, THE ENGINE HESITATED TO SHUT OFF. THE BUTTON HAD TO BE DEPRESSED MULTIPLE TIMES ON SOME OCCASIONS IN ORDER FOR THE ENGINE TO SHUT OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.

  • 12/10/2014· ELECTRICAL SYSTEM

    TL* THE CONTACT OWNS A 2011 CHRYSLER 300. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE DEALER STATED THAT THE VEHICLE WAS WORKING UP TO STANDARDS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

  • 12/09/2014· ELECTRICAL SYSTEM

    TL* THE CONTACT OWNS A 2011 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE VEHICLE FAILED TO RESTART. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE DEALER STATED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000. UPDATED 02/18/15*LJ

  • 12/05/2016· ELECTRICAL SYSTEM

    TL* THE CONTACT OWNS A 2011 CHRYSLER 300. WHILE DRIVING VARIOUS SPEEDS, THE BATTERY SAVING MODE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THERE WAS AN ABNORMAL WHINING NOISE ACCOMPANIED BY AN ABNORMAL ODOR DURING THE FAILURE. THE FOLLOWING DAY, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE BATTERY SAVING MODE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR CAUSED THE BATTERY TO FAIL AND BOTH WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

  • 12/05/2014· ENGINECrash

    TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED. AS A RESULT, THE CONTACT CRASHED INTO THE BASE OF A LIGHT POLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

  • 12/04/2014· ELECTRICAL SYSTEM

    TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • 11/30/2011· AIR BAGS

    TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES REGARDING THE FAILURE. THE DEALER STATED THE AIR BAG WIRING CONNECTION WAS LOOSE. THE DEALER TIGHTENED THE AIR BAG WIRES; HOWEVER, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,500 AND THE CURRENT MILEAGE WAS 3,010.

  • 11/23/2016· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. TOOL CONFIRMS PARTS NOT AVAILABLE.

  • 11/19/2014· ELECTRICAL SYSTEMFire

    VEHICLE SUDDENLY LOST ALL POWER WITH STRONG BURNING ODOR. DEALER HAS IDENTIFIED THAT ALTERNATOR BLEW AND CAUSED BLOWN BATTERY. ADDITIONAL ELECTRICAL DAMAGE POSSIBLE. DEALER SAYS WE ARE RESPONSIBLE FOR PAYING FOR REPAIRS AND HOPE TO GET REIMBURSED WHEN CHRYSLER BEGINS NOTIFICATION OF RECALL PROCESS. *TR

  • 11/18/2013· EXTERIOR LIGHTING

    WHILE DRIVING AT NIGHT ON A NON ILLUMINATED ROAD THE HEADLIGHT BEAM EXTENDS ABOUT 12 THEN ANGLES TO RIGHT AND LEFT. WHEN TURNING LEFT OR RIGHT THERE IS NO ILLUMINATION TO RIGHT OR LEFT WHEN TURNING. MAKING THE TURN IS LIKE DRIVING INTO A BLACK HOLE. THERE COULD BE A PERSON OR IMPEDIMENT IN THE WAY AND IT CANNOT BE DETECTED. A SOLUTION IS FOR THE HEADLIGHT BEAM TO ANGLE TO RIGHT AND LEFT MUCH CLOSER TO THE FRONT OF THE CAR. I HAVE DISCUSSED THIS WITH CHRYSLER CASE # [XXX] AND DEACONS CHRYSLER, MAYFIELD VILLAGE, OHIO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • 11/14/2013· AIR BAGS

    TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V118000 (AIR BAGS). THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/30/13*CN UPDATED 01/14/14

  • 11/12/2015· ELECTRICAL SYSTEM,SERVICE BRAKES

    TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT THE ABS WARNING LIGHT REMAINED ILLUMINATED AFTER A MANUFACTURER RECALL, WHICH DID NOT REMEDY THE FAILURE. THE ALTERNATOR ASSEMBLY WAS REPLACED BY THE DEALER FOR A MANUFACTURER RECALL AND, MONTHS LATER, THE ABS WARNING LIGHT FLASHED RANDOMLY AND REMAINED ILLUMINATED. UPON MAKING A TURN, THE ABS BRAKE LIGHT FLASHED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE CONTACT WAS NOT EXPERIENCING ANY FAILURES UNTIL THE TWO RECALL REPAIRS WERE RECEIVED FROM THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

  • 11/08/2018· SUSPENSION

    I HAVE HAD TO REPLACE MY FRONT (STRUTS/SHOCKS) AND BACK (SHOCKS) SUSPENSION TWICE AND NO ONE CAN SEEM TO FIND OUT WHY IT KEEPS GOING OUT. THE FIRST TIME WAS AT ABOUT APPROX. 150,000 MILES & THEN AT EST. 215,000 THEY HAD TO BE REPLACED AGAIN UNDER THE FIRST WARRANTY WITHIN A 6 MONTH SPAN.

  • 11/06/2017· UNKNOWN OR OTHER

    MY REAR VIEW CAMERA WILL SHOW OBJECTS ON THE OPPOSITE SIDE OF THE VEHICLE AT DIFFERENT TIMES WHILE THE VEHICLE IS MOVING OR STATIONARY. THE REAR VIEW CAMERA IMAGE DOESN'T APPEAR ON THE SCREEN AT DIFFERENT TIMES WHILE THE VEHICLE IS MOVING OR STATIONARY.

  • 11/06/2015· ELECTRICAL SYSTEMFire

    TL* THE CONTACT OWNS A 2011 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED, SMOKE EMITTED FROM UNDER THE HOOD OF THE VEHICLE, AND THE BATTERY SAVER MODE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY AND ALTERNATOR NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 22,000.

  • 11/06/2014· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

    ON THE AFTERNOON OF 11/5/2014 I WAS DRIVING AT A SPEED OF APPROX. 45-50 MPH WHEN I NOTICED MY 2011 CHRYSLER 300 MAKING A WHINING SOUND. SHORTLY AFTER THAT I SMELLED WHAT SEEMED LIKE BURNING PLASTIC. I THEN NOTICED THAT MY ABS AND ESC LIGHTS APPEARED ON THE DASHBOARD. A MESSAGE STATING "BATTERY SAVING MODE" APPEARED ON THE HUD AND EVERYTHING BEGAN TO SHUTDOWN. I HAD ZERO CONTROL OVER THE STEERING AND BRAKING. WHAT'S SO BAD IS THAT I HAD MY 20 MONTH OLD AND MY 10 YEAR OLD KIDS IN THE VEHICLE AT THE TIME. I WAS UNABLE TO JUMP START THE CAR AND ENDED UP HAVING TO GET IT TOWED TO A CHRYSLER DEALER. *TR

  • 11/05/2014· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

    ON SATURDAY 11-1-14 I STARTED THE CAR AND NOTICED THAT IT SOUNDED AS THOUGH THERE WAS A SLIGHT HESITATION STARTING. NO WARNINGS WERE PRESENT EVEN WHEN I REVIEWED ALL THE POSSIBLE ONES VIA THE INFORMATION CENTER. I DROVE THE CAR TO 2 DESTINATIONS AND WITH EACH START I NOTICED THE SAME HESITATION WITH INCREASING TIME. AGAIN NO MESSAGES PROVIDED BY THE VEHICLE. ON THE 3RD DESTINATION THE CAR WOULD NOT START AT ALL EVEN WITH ATTEMPTS TO JUMP START THE CAR. I THEN PURCHASED A BATTERY AND DROVE TO THE AUTO ZONE NEARBY AND THEIR TESTER REVEALED A DEAD BATTERY SO LOW THAT A JUMP WAS NOT POSSIBLE. I TOOK THE CAR TO MY DEALER WITH THE INFO ABOUT RECALL P60 DATED 10-8-14 THAT MY VEHICLE PERFECTLY MATCHED. THE ALTERNATOR WAS REPLACED THEN I HAD 4 EPISODES OF FULL PANEL ALARMS DISPLAYED AND LOSS OF ABILITY TO STEER. AUTO HAS BEEN RETURNED TO DEALER. *TR

  • 11/05/2013· ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

    I WAS DRIVING ABOUT 35 MPH, WHEN A MESSAGE POP UP SAYING THE CAR WAS OPERATING ON RESERVE BATTERY POWER, ABS/ESC, LIGHTS CAME ON FOLLOWED BY THE BRAKE LIGHTS, CAR THEN LOST POWER, I WAS ABLE TO STEER TO A SAFE LOCATION. I BOUGHT A $200. BATTERY, THE CAR IS STILL DEAD, CALL THE DEALER, BUT HAVE NOT TOOK IT DOWN YET. *TR

  • 11/04/2015· ELECTRICAL SYSTEM,SERVICE BRAKES

    TL* THE CONTACT OWNS A 2011 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE STEERING AND BRAKING ABILITY SEIZED. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO THE DEALER DUE TO A SMOKING ENGINE, AND FAILED ALTERNATOR WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE ABS, TRACTION CONTROL, AND BATTERY SAVER INDICATORS ILLUMINATED A DAY PRIOR TO THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 39,600. UPDATED 02/02/16*LJ *TR

  • 11/04/2015· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

    I WAS STARTING MY DAY AT 4:00AM I AUTO STARTED MY CAR LIKE I DO EVERY DAY AND LEAVE TO WORK. ON THIS DAY I WENT TO MY CAR AND IT WAS OFF I THOUGHT THIS WAS ODD BUT I GOT IN MY CAR AND IT START AND I WAS ON MY WAY. I DRIVE 3 MILES TO WORK I WAS AT THE HILL TO TURN IN TO WHEN THE BATTERY LIGHT CAME ON AND THE CAR IT FELT LIKE IT WAS GOING TO STALL. AT THAT TIME I TURN TO GO UP THE HILL AND SOME OTHER LIGHT STARTED TO FLASH NOT EVEN 30 SECOND LATER THE CAR STOPPED IN THE MIDDLE OF THE ROAD THE LIGHT ALL WENT OUT AND I WAS SITTING IN THE DARK I TRIED TO TURN ON THE HAZARD LIGHT BUT ALL POWER WAS OUT THE CAR I SAT IN THE MIDDLE OF THE ROAD FOR OVER A HOUR AND A HALF FOR A TOW TRUCK. WHEN THE TOW TRUCK GOT THERE HE HAD TROUBLE TRYING TO GET THE CAR ON THE FLAT BED THE REAR TIRES OF THE CAR WOULD NOT TURN SO HE HAD TO READJUST THE CAR SEVERAL TIMES TO GET IT ON THE TRUCK.

  • 11/04/2014· ELECTRICAL SYSTEM

    TL* THE CONTACT OWNS A 2011 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED AND THE BATTERY SAVER MODE LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,500.

  • 11/03/2014· ELECTRICAL SYSTEM

    SATURDAY MORNING, I WAS DRIVING ON THE HIGHWAY AND MY 'BATTERY SAVING MODE' LIGHT CAME ON. THEN THE BRAKE LIGHT CAME ON EVEN THOUGH THE BRAKE WAS NOT ENGAGED. THEN THE WIPERS WENT ON. NUMEROUS OTHER LIGHTS CAME ON INDICATING TROUBLE. THE RADIO WENT OFF ON ITS OWN AND I TRIED REPEATEDLY TO GET IT BACK ON AND NO LUCK. THE ON SCREEN PRINT CHANGED TO ANOTHER LANGUAGE. I EXITED THE HIGHWAY TO HEAD TO THE DEALER AND ON THE EXIT RAMP, MY CAR LOST ALL POWER. LUCKILY, WAS IN ONE OF THE TWO LANES AND CARS WERE ABLE TO GO AROUND ME. A GENTLEMAN WHO HAD WITNESSED MY TROUBLE ON THE HIGHWAY PULLED OVER TO HELP ME. I COULDN'T EVEN UNLOCK THE OTHER DOORS OR OPEN THE TRUNK (WHERE THE BATTERY IS LOCATED) AND HE COULD NOT GET IN AS I HAD THE SEAT PULLED FORWARD TO DRIVE AND IT WOULD NOT BUDGE DUE TO NO ELECTRIC POWER. I HAD POLICE WAIT BEHIND ME FOR AN HOUR AND A HALF UNTIL THE TOW TRUCK ARRIVED. THE CAR WAS TOWED TO THE DEALER AT MY EXPENSE. THE DEALER ADVISED THIS MORNING AFTER DOING A DIAGNOSTIC TEST THE ALTERNATOR BURNED UP THE BATTERY AND I HAVE TO HAVE BOTH OF THEM REPLACED! COST IS APPROX. $1100. I CONTACTED CHRYSLER AND THEY ADVISED THIS VEHICLE IS NOT SUBJECT TO A RECALL. MY ISSUES SOUND IDENTICAL TO OTHERS REPORTED HERE! HOW IN THE WORLD CAN THIS BE ACCEPTABLE? ALSO THIS IS MY 4TH CHRYSLER 300. I AM VERY LUCKY THIS DID NOT OCCUR ON THE HIGHWAY ITSELF IN THE MIDST OF RUSH HOUR. *TR

  • 11/03/2014· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

    I WAS DRIVING AND MY BATTERY SAFE MODE LIGHT WAS ON. THE VEHICLE ALL OF A SUDDEN BEGAN DISPLAYING OTHER LIGHTS SUCH AS MY ENGINE LIGHT AND A CAR WITH SKID LINES BELOW IT LIGHT. ALL OF A SUDDEN I LOST POWER IN MY NAVIGATION SYSTEM WHILE DRIVING MY OTHER LIGHTS BEGAN TO TURN ( MIND YOU IT IS 9:30 ON HALLOWEEN NIGHT). MY CAR BEGINS TO STALL WHILE I HAVE MY SON, AND 3 OTHER CHILDREN IN THE CAR. LUCKILY I WAS ABLE TO PULL OFF OF THE ROAD (SAFELY WITH MY LIGHTS OUT) INTO A SCHOOL. NEVER ONE DID I GET A WARNING THAT MY CAR WOULD SHUT COMPLETELY DOWN. TURNED VEHICLE OFF AND BACK ON IN HOPES OF GETTING BACK UP AND RUNNING AND TO NO AVAIL. HAD TO GET MY CAR TOWED THE FOLLOWING MORNING. THIS COULD HAVE RESULTED IN AN ACCIDENT HAD I BEEN ON MY WAY HOME ON A BUSY I-10 HWY. LUCKILY I WAS DROPPING MY BROTHER OFF AND NEVER MADE IT ON THE HWY. TOOK THE VEHICLE TO THE DEALERSHIP AND THEY TOLD ME IT WAS MY ALTERNATOR. THE VEHICLE WAS PURCHASED BRAND NEW 3 YEARS AGO AND SHOULD NOT BE HAVING THIS SAFETY ISSUE. CAR IS OUTSIDE OF WARRANTY AND I PAID FOR THE DEALER TO REPAIR THE ALTERNATOR BUT WHEN I REQUESTED MY DEFECTIVE ALTERNATOR BACK THEY REFUSED TO GIVE IT TO ME WITHOUT PAYING THEM AN ADDITIONAL FEE. I WANTED TO TAKE THE ALTERNATOR TO GET INSPECTED BY ANOTHER MECHANIC FOR FURTHER INSPECTION. *TR

  • 11/01/2016· ELECTRICAL SYSTEM

    WHILE TRAVELING ON THE HWY 29 N (THE FOUR LANE) THE ABS, TRACTION CONTROL AND THE BATTERY INDICATOR LIGHT ILLUMINATED. THERE WAS A BURNING SMELL AND CAR STOPPED IMMEDIATELY AND ALL THE ELECTRONICS WERE GONE. I COULD NOT PUT ON MY EMERGENCY BLINKERS OR GET THE CAR IN GEAR TO PUSH OFF THE HIGHWAY. THIS INCIDENT PUT MY LIFE IN DANGER AND IT REALLY COULD HAVE A TRAGIC ENDING. WITH CARS ON ALL SIDES OF ME, NOT ONLY WAS I IN DANGER BUT I HAD FOUR PASSENGERS IN THE CAR WITH ME. TWO OF THEM BEING MY SMALL GRANDCHILDREN. A POLICE OFFICER SAW MY DILEMMA AND CAME TO OUR RESCUE TO AND ASSISTED US UNTIL WE GOT THE EVERYONE ON THE SIDE OF THE HIGHWAY. MY CAR WAS TOWED TO THE NEAREST DEALERSHIP. AT THE DEALERSHIP THE SERVICE MANAGER SAID THAT THE ALTERNATOR SHORTED OUT AND DESTROYED MY BATTERY. THE COST TO REPAIR WAS $1450.00 I CALLED CHRYSLER ABOUT THE ELECTRONICS AND WAS TOLD MY CAR WAS NOT ONE THAT HAD A RECALL FOR THIS PROBLEM.. THIS AUTOMOBILE IS TOTALLY UNSAFE TO DRIVE AT HIGH INTERSTATE SPEEDS IF THE ELECTRONICS CAN SHUT DOWN WITH LITTLE WARNING.

  • 10/29/2014· ELECTRICAL SYSTEM

    IN RUSH HOUR TRAFFIC GOING 60MPH ON THE HIGHWAY MY CAR STARTED LOSING POWER, THE RADIO FLICKERED ON OFF AND MY CAR WAS STILL GOING BUT MY GAUGES THE RADIO, NOTHING WORKED. I WAS IN THE FAR LEFT LANE AND WAS ALMOST HIT BY A MAC TRUCK, TRYING TO CROSS OVER THREE LANES TO GET TO THE SERVICE ROAD. THE ENGINE STALLED, IT WAS HARD TO STEER AND LUCKILY THERE WAS A GAS STATION NEARBY. THREE PEOPLE TRIED TO GIVE ME A JUMP AND NOTHING WOKED AND THERE WAS NO PRIOR WARNINGS. I HAD TO CALL A TOW TRUCK ONLY TO FIND THAT MY ALTERNATOR AND BATTERY WERE FRIED. THE WORST THING IS I CALLED CHRYSLER TO TELL THEM ABOUT THE P60 RECALL AND THEY DID NOT OWN UP TO THE DEFAULT UNTIL THE SECOND TIME I CALLED FROM DOING MY OWN RESEARCH. THIS COULD HAVE BEEN REALLY BAD FOR ME BECAUSE THERE WAS NOTHING THAT I COULD DO AFTER THE ENGINE STALLED. I HAVE OWNED THREE DIFFRENT 300S OVER THE LAST TEN YEARS AND THIS WILL BE MY LAST. SOMEONE SHOULD DO SOMETHING BEFORE SOMEONE LOSES THEIR LIFE AND FAMILY MEMBERS TO ISSUES THAT DESERVE IMMEDIATE ATTENTION. ADDITIONALLY, I HAVE SPENT ALL DAY ON THE PHONE TRYING TO REPLACE THIS PART AND THE ONLY PLACE THAT CARRIES THE PART IS CHRYSLER, WHAT A RIPOFF. THIS WILL COST ME OVER A THOUSAND DOLLARS FOR A CAR THAT I HAVE NOT HAD A YEAR AND CURRENTLY STILL MAKING PAYMENTS ON. *TR

  • 10/28/2011· EXTERIOR LIGHTING

    TL* THE CONTACT OWNS A 2011 CHRYSLER 300C. THE CONTACT STATED THAT THE HEAD LAMPS WERE FOGGED ON THE INSIDE OF THE CASING, MAKING IT DIFFICULT TO SEE AT NIGHT. THE DEALER REPLACED THE EXTERNAL LIGHT CASING, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND ASSISTED THE CONTACT WITH THE REPAIRS. THE FAILURE MILEAGE WAS 8 AND THE CURRENT MILEAGE WAS 300. THE VIN WAS UNAVAILABLE.

  • 10/26/2016· AIR BAGS

    THERE HAS BEEN A SAFETY RECALL WITH THE VEHICLE SINCE JULY 2016. THIS SAFETY ISSUE CAN POTENTIAL CAUSE HARM AND EVEN DEATH IN CASE OF AN ACCIDENT. I HAVE SPOKE TO CHRYSLER CUSTOMER SERVICE AND THE PART IS NOT AVAILABLE UNTIL 1ST QUARTER OF 2017.

  • 10/26/2014· ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

    ON MORNING OF 10/24/14 WHEN VEHICLE WAS STARTED A MESSAGE CAME ON STATING "BATTERY SAVING MODE" LOOKED AT MANUAL THERE WAS NO INSTRUCTIONS AS TO WHAT THAT MEANT. THEN THE VEHICLE WAS DRIVEN, WHILE DRIVING THE RPM INDICATOR WOULD MOVE UP ON ITS OWN AND THEN THE BRAKE LIGHT, TRACTION AND ABS WARNING LIGHT CAME ON AND STAYED ON. AFTER THE WARNING CAME ON THE CAR DESPITE PRESSING ON GAS PEDAL WOULD NOT ACCELERATE THEN A RATTLING NOISE CAME ON SO I QUICKLY PROCEEDED TO ATTEMPT TO EXIT THE INTERSTATE FREEWAY. AS I TRIED TO DO THAT THE STEERING STARTED LOCKING UP, I HAD TO PUSH VERY HARD ON THE BRAKE TO SLOW THE CAR DOWN AND STOP IT. THE VEHICLE COMPLETELY SHUT OFF, UNABLE TO TURN ON OR OPERATE ANYTHING. THE VEHICLE COULD NOT BE JUMP STARTED. WHEN THE VEHICLE WAS TOWED TO THE CHRYSLER DEALERSHIP THEY WERE UNABLE TO CHARGE UP THE BATTERY AND NOW THEY BELIEVE AN ALTERNATOR FAILURE MAY BE THE REASON FOR THE ENGINE TO STALL. *TR

  • 10/25/2013· AIR BAGS

    RECEIVED RECALL NOTICE N07 REGARDING IMPROPER FRONT AIRBAG WIRING ; HAVE CONTACTED SELLING DEALER ( MILFORD AUTO GROUP LLC, 1470 BOSTON POST RD, MILFORD, CT 06460 ) 3 TIMES. THEY STATE THAT THE PARTS REQUIRED TO REPAIR VEHICLE ARE NOT AVAILABLE FROM CHRYSLER ; THEY TAKE MY PHONE NUMBER AND PUT ME ON A WAITING LIST. NO FURTHER CONTACT FROM THEM SINCE APRIL. *TR

  • 10/25/2011· FUEL SYSTEM, GASOLINE

    TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED WHEN ADDING GASOLINE TO THE FUEL TANK IT WOULD SPILL OUT. THE FUEL FILLER NECK CAUSED THE FUEL TANK TO MALFUNCTION. THE FUEL FUMES WOULD ALSO LINGER IN THE INTERIOR OF THE VEHICLE WHICH MADE HER SICK ON THE STOMACH. THE VEHICLE WAS TAKEN TO THE DEALER ON FOUR OCCASIONS WHERE THEY REPLACED THE FILLER CAP BUT THE FUEL CONTINUED TO SPILL BACK OUT AFTER REFUELING. THE ENGINE LIGHT ALSO CONTINUED TO ILLUMINATE AND WOULD NOT SHUT OFF. EACH TIME THE FAILURE OCCURRED THE DEALER WOULD REPAIR IT UNDER WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 2,506.

  • 10/24/2019· STRUCTURECrash

    I WAS HIT FROM BEHIND ON I 20 GOING WEST IN CONYERS APPROX. 5:45 IN MORNING. THERE WAS AN OBSTACLE IN MY RIGHT LANE. THIS OBSTACLES WAS A CAR BUMPER. MY INSURANCE HAS TOTALLY SAID MY CAR IS UN REPAIRABLE. THIS HAS CAUSE A HARDSHIP FOR ME

  • 10/24/2017· ELECTRICAL SYSTEM

    MY CAR STOPPED ON ME, HAD A MECHANIC LOOK AT IT AND WAS TOLD MY ALTERNATOR WENT OUT,. WHEN HE WENT TO LOOK UP MY PART IT SHOWED IT BEING RECALLED, SO HE CALLED CHRYSLER AND WAS TOLD MY PART WAS ON BACK ORDER AND THEY DIDN'T HAVE ETA ON IT. SO THEY FOUND THE PART AND COULD DO THE REPAIR, BUT SUGGESTED I CALL CHRYSLER AGAIN TO SEE WHAT MY OPTIONS WERE BEFORE THEY DID THE WORK. SO CALLED MY LOCAL CHRYSLER DEALERSHIP AND WAS TOLD I PAY FOR A TOW AND HAVE MY CAR TOWED TO THEM, THEY COULD DO A TEMPORARY REPAIR, WHICH I WOULD ALSO HAVE TO PAY FOR A RENTAL, BUT I STILL WOULD HAVE TO BRING MY CAR BACK WHEN THE ACTUAL PART COMES. THEY DIDN'T HAVE AN OPTION FOR ME TO HAVE MY CAR REPAIRED SOME WHERE ELSE THAN BE REIMBURSE. SO I CALLED CHRYSLER CUSTOMER SERVICE LINE AND SPOKE WITH A REP EXPLAINED MY SITUATION AND WAS TOLD TO GO AHEAD AND HAVE THE OTHER PLACE REPAIR MY CAR AND I WOULD HAVE TO SUBMIT MY RECEIPT FOR REVIEW TO GET REIMBURSE.

  • 10/24/2014· ELECTRICAL SYSTEM

    I WAS DRIVING WHEN I SMELLED A "BURNING MARSHMALLOW" SMELL COMING FROM MY CAR. ALMOST IMMEDIATELY, THE ABS LIGHT, A CAR WITH ZIGZAGS ICON, AND THE BRAKE LIGHT FLASHED ON MY SCREEN. FOLLOWED BY THE RADIO, AIR VENTS, AND POWER STEERING SHUTTING ITSELF ON AND OFF. WITHIN 1-2 MILES MY CAR WAS DONE. MY ALTERNATOR WAS TOAST. CHRYSLER REFUSES TO ACKNOWLEDGE THE RECALL ON THE 3.6 L ENGINE, 160 AMP ALTERNATORS. SO UNDER MY EXTENDED WARRANTY THEY PUT ANOTHER OEM ALTERNATOR IN MY CAR. I ASKED THE SERVICE MANAGER AT THE DEALERSHIP THAT CHRYSLER SENT ME TO, REPLACE THE ALTERNATOR WITH A DIFFERENT ONE THAT ISN'T RECALLED. THEY REFUSED BECAUSE CHRYSLER HASN'T "LAUNCHED" THE RECALL YET. HOW RIDICULOUS IS THIS? WHEN THE RECALL IS LAUNCHED I WILL HAVE TO AGAIN REPLACE THE ALTERNATOR. APPROX. NOV. 28, 2014. HOPEFULLY I WON'T EXPERIENCE A FRYING OUT ALTERNATOR BEFORE THEN. VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • 10/23/2012· ELECTRICAL SYSTEM

    TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING, THE ABS AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE THEN BEGAN TO DECELERATE INDEPENDENTLY. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE ALTERNATOR HAD SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

  • 10/21/2019· SUSPENSION,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

    I HAVE THREE CHRYSLER, DODGE CARS AND ALL THREE OF THEM ARE HAVING THE SAME PROBLEM. CATALYTIC CONVERTER IS MESSING UP ON THREE OF THEM AT THE SAME TIME. ONE OF THEM IS A 2011 CHRYSLER 300 WITH ONLY 80,000 MILES, 2010 DODGE NITRO TRUCK WITH OVER 100,000 MILES AND A 2012 DODGE AVENGER OVER 100,000 MILES. I FEEL THAT DODGE CHRYSLER JEEP SHOULD HAVE THIS AS ONE OF THE RECALLS. THE 2010 DODGE NITRO TRUCK MY DAUGHTER WAS DRIVING JUST CUT OFF ON HER ON THE FREEWAY WHEN SHE STOPPED IN TRAFFIC. AND THE 2012 DODGE AVENGER IS SITTING UP IN MY DRIVE WAY NOT BEING DRIVEN BECAUSE OF ITS SO EXPENSIVE TO GET THEM REPAIRED. MY 2011 CHRYSLER 300 AND 2010 DODGE NITRO TRUCK IS GOING IN THE SHOP TO GET THE REPAIRS DONE, BUT I FEEL DODGE, CHRYSLER JEEP SHOULD BE EATING UP THE COST FOR THESE REPAIRS. THE DODGE TRUCK STOPPED ON HER OCT 15TH ON THE FREEWAY, DURING TRAFFIC HOURS.

  • 10/19/2014· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

    ON OCTOBER 11, 2014 I HAD DRIVEN MY CAR TWICE THAT DAY. THAT EVENING WHILE DROPPING MY LITTLE COUSIN BACK HOME, MY CAR STARTED SPUTTERING, LIGHTS STARTED BLINKING AND THE CAR CUT OFF AND WOULD NOT TURN BACK ON. IT WAS COMPLETELY DEAD, NO POWER OR NOTHING. I AM HIGHLY DISAPPOINTED IN CHRYSLER. I HAVE HAD THIS CAR NOT EVEN FIVE MONTHS AND THIS HAS HAPPENED. NOW IT'S JUST SITTING IN MY YARD AND I AM HAVING TO CATCH A TAXI TO WORK. IT TO BEAUTIFUL OF A CAR TO JUST SIT THERE. I TOOK IT TO THE DEALERSHIP AND THEY COMPLETED A DIAGNOSTIC AND SAID IT WAS THE ALTERNATOR AND THEY WANT $800.00 TO REPAIR. CAN'T AFFORD TO FIX IT, BECAUSE ALL OF MY MONEY IS GOING TOWARDS TAXI FARE, AND THE WARRANTY DOESN'T COVER REPAIRS. JUST IMAGINE IF I WERE DRIVING WITH MY KIDS IN THE CAR AND THIS HAPPENED. *TR

  • 10/15/2014· ELECTRICAL SYSTEM,ENGINEFire

    TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE ENGINE STALLED AS THE BATTERY SAVER WARNING INDICATOR ILLUMINATED AND SMOKE STARTED TO EMIT FROM THE VENT. THE PROBLEM RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

  • 10/15/2013· ELECTRICAL SYSTEM,ENGINEFire

    ALTERNATOR CAUGHT ON FIRE WHILE ENGINE WAS STOPPED\CAR PARKED WHILE DRIVING ON INTERSTATE, THE BATTERY INDICATOR CAME ON, INDICATING A PROBLEM WITH THE CHARGING SYSTEM. I CONTINUED ON TO MY DESTINATION ABOUT 3 MILES. WHEN I TURNED THE CAR OFF, THERE WAS AN OBVIOUS SMELL OF SOMETHING BEING "HOT" AND I RAISED THE HOOD TO SEE IF I COULD SEE IT. THE ALTERNATOR WAS OBVIOUSLY VERY HOT, AND SLIGHTLY SMOKING. ASSUMING IT WAS OK NOW THAT I HAD TURNED IT OFF, I WENT INSIDE THE BUILDING TO CALL THE DEALER. LUCKILY, I CHANGED MY MIND ABOUT TRYING TO DRIVE THE CAR ANY FURTHER AND DECIDED TO HAVE THE CAR TOWED AND WENT OUTSIDE TO WAIT FOR THE TOW TRUCK. WHEN I GOT BACK TO THE CAR, THE ALTERNATOR HAD ACTUALLY CAUGHT ON FIRE AND WAS BLAZING, DROPPING SOME MELTED MATERIALS ONTO A UNDERBODY AIR DAM AND APPEARED TO BE SPREADING. I WAS ABLE TO EXTINGUISH THE FIRE BEFORE ANY MORE DAMAGE OCCURRED. IT APPEARS THAT THE ALTERNATOR IS SEVERELY DAMAGED AND THERE IS SOME WIRING DAMAGE AS WELL AS SOME DAMAGE TO THE SURROUNDING WIRING HARNESS. THERE IS NO DOUBT THAT THIS FIRE WOULD HAVE SPREAD TO THE ENTIRE VEHICLE IN JUST A FEW MINUTES, AS IT APPEARED TO BE SELF-PROPAGATING AND ON ITS OWN WOULD NOT HAVE GONE OUT. *TR

  • 10/12/2016· AIR BAGS

    TAKATA RECALL. EXPECTING ME TO DRIVE A VEHICLE WHERE IF I DO HAPPEN TO GET IN A CRASH, WHEN THE AIR BAGS DEPLOY, INSTEAD OF SAVING MY PASSENGERS LIFE AS IT SHOULD, THE AIRBAG CAN DISPERSE METAL FRAGMENTS KILLING PASSENGERS IN MY CAR. YOU SHOULD BE RECALLING ENTIRE VEHICLES BASED ON THIS DANGER AND REPLACING VEHICLES.

  • 10/11/2017· ELECTRICAL SYSTEM

    TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE DRIVING ON THE EXPRESSWAY. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TOWED TO WOLFCHASE CHRYSLER DODGE JEEP RAM (8170 US-54, BARLETT, TN) AND REPAIRED; HOWEVER, THE DEALER REFUSED TO RELEASE THE VEHICLE AFTER THE REPAIR WAS COMPLETED BECAUSE THE SECOND LETTER HAD NOT BEEN RELEASED, UNLESS $950 WAS PAID. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • 10/06/2017· ELECTRICAL SYSTEM

    TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION CHRYSLER DODGE JEEP RAM KATY (21777 KATY FWY, KATY, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.