crashtest

2011 / Chevrolet

2011 Chevrolet Suburban 2500

Safety ratings

2011 Chevrolet Suburban 2500 SUV 4WD

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

2011 Chevrolet Suburban 2500 SUV RWD

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (3)

  • ELECTRICAL SYSTEM:IGNITIONCampaign 14V827000 · 30/12/2014

    General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.

    Risk: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.

    Fix: GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.

  • AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 21V050000 · 05/02/2021

    General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.

  • AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 21V054000 · 05/02/2021

    General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

Owner complaints

155
Complaints
3
Crashes reported
0
Fires reported
10
Injuries
0
Deaths

Most-reported areas

  • AIR BAGS70
  • UNKNOWN OR OTHER47
  • STRUCTURE28
  • ELECTRICAL SYSTEM11
  • ENGINE10
  • ELECTRONIC STABILITY CONTROL (ESC)6
  • FUEL/PROPULSION SYSTEM6
  • SERVICE BRAKES6
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/27/2012· ELECTRICAL SYSTEM

    1.)WHEN WE WERE DRIVING THRU THE MOUNTAINS OUR ELECTRICAL SYSTEM STARTED TO GO HAYWIRE AND THE LIGHTS STARTED GOING IN AND OUT AND THE IGNITION STARTED TO ACT UP CAR TURNED OFF A FEW TIMES WE HAD TO RESTART IT WHEN WE BROUGHT IT TO THE DEALERSHIP TO GET CHECKED OUT THEY SAID THERE WAS COINS IN THE RADIO. 2.) THE DEFROSTERS FOR THE FRONT WINDSHIELD DOESN'T DEFROST THE WINDOW AT ALL WHEN DRIVING IN COLD DAYS THE WHOLE WINDOW FOGS UP AND FREEZES MAKING VISIBILITY TO NONE AND WE HAVE TO STOP WIPE DOWN THE WIND SHIELD AND DRIVE AGAIN FOR TEN MINUTES THEN THIS PROBLEM GOES ON AND ON THE HEATER GOES ON FULL BLAST BUT NO RESULTS THAT IS A VERY UNSAFE AND UN DRIVABLE AT TIMES. COINS IN THE RADIO? I WAS ASTONISHED AND VERY UPSET HOW COULD AN INDUSTRY MAKE A VEHICLE THAT IF WATER IS SPILLED ON/OR IN THE RADIO OR COINS DROPPED IN THE CD COMPARTMENT THAT THE WHOLE ELECTRICAL SYSTEM GOES OUT AND STARTS GOING HAYWIRE ESPECIALLY HERE IN ALASKA A LOT SNOW AND HARSH WINTER DRIVING CONDITIONS ARE NOT GREAT AND IF THE VEHICLE STALLS DO TO THE RADIO AND DEFROSTERS NOT WORKING OR SOMEONE SPILLED SOMETHING ON THE RADIO THEN THE PEOPLE AND CHILDREN WOULD FREEZE TO DEATH THEN WHO WOULD BE AT FAULT THAT MEANS THE COMPANY THAT MAKES THE VEHICLE IS GONNA BE LIABLE FOR THE CONSEQUENCES THE DEFROSTERS NOT WORKING DOESN'T HELP ANY WE HAVE TO DRIVE THRU THIS WEATHER OUT HERE 9MONTHS OUT OF THE YEAR AND HAVE TO SUFFER BECAUSE OF THESE SITUATIONS THAT IS INEXCUSABLE AND VERY DANGEROUS TO PUBLIC THIS NEEDS TO BE FIXED AND RESOLVED. WE TOOK IT TO THE DEALERSHIP A FEW TIMES BUT THE PROBLEM STILL CONSISTS DOING THE HORRIBLE DANGEROUS THINGS THAT THE SUBURBAN DOES WE HAVE ANOTHER APPOINTMENT TO TAKE THE VEHICLE IN AGAIN BECAUSE THE RADIO IS ACTING UP AGAIN AND DEFROSTERS ARE ACTING UP THIS IS A DEFECT AND NEEDS TO BE FIXED. *TR

  • 12/22/2020· AIR BAGS

    THIS IS A FLORIDA VEHICLE WHERE HEAT AND HUMIDITY (THE MAJOR FACTORS IDENTIFIED WITH FAILURES OF THESE AIRBAGS/INFLATORS) CAN CAUSE MY SUBURBAN TO BE A HIGH RISK TO ME AND MY FAMILY. WE SUBMITTED FOR THIS RECALL IN 2016 AND HAVE YET TO BE CONTACTED ON STATUS OR ESTIMATED TIME FOR THE PARTS/PROCEDURES TO BE READY TO COMPLETE THIS REPAIR. AS GM DISAGREES WITH THIS RECALL, THEY APPEAR TO BE STALLING IN HOPES THAT THE VEHICLES WILL JUST BE RETIRED BEFORE THEY HAVE TO REPAIR THEM. WE SHOULDN'T HAVE TO WAIT UNTIL PEOPLE DIE FOR THE NHTSA TO FORCE THE HAND ON GM TO IMPLEMENT THIS RECALL.

  • 12/22/2017· AIR BAGS

    TAKATA RECALL ABOUT 2 YEARS AGO, I RECEIVED A CARD INFORMING ME ABOUT THE AIR BAG INFLATORS BEING DEFECTIVE. I CALLED THE DEALER THAT I BOUGHT THE VEHICLE FROM AND THEY TRANSFERRED ME TO PARTS DEPARTMENT. UPON STATING THEY HAD NOT RECEIVED THE REPLACEMENT PARTS, THEY ADVISED TO CALL BACK LATER. THIS HAS BEEN GOING ON FOR 2 HEARS BUT THEY STATE THE PARTS HAVE NOT COME IN. I DO NOT FEEL COMFORTABLE DRIVING MYSELF OR PUTTING MY FAMILY FOR TRIPS IN THE SUBURBAN WITHOUT REPLACING THE AIR BAGS.

  • 12/21/2016· AIR BAGS,UNKNOWN OR OTHER

    DASHBOARD HAS CRACKED WITHOUT ANY INTERVENING EVENT. ONE CRACK ON THE RIGHT PASSENGER SIDE OF THE DASHBOARD IS DIRECTLY ON THE TOP LEFT SIDE OF THE PASSENGER AIRBAG. I'M AFRAID IF AIRBAG WAS DEPLOYED SHARDS OF PLASTIC WOULD BECOME PROJECTILES OR POSSIBLY INTERFERE WITH THE AIRBAG OPERATION. ANOTHER CRACK ON TOP OF DASHBOARD IS ON THE DRIVERS SIDE ON THE TOP LEFT SIDE OF THE INSTRUMENTATION CLUSTER IS MORE THAN 5.5 TO 6 INCHES LONG.

  • 12/20/2021· AIR BAGS

    Takata recall. The contact owns a 2011 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified and referred the contact to NHTSA. The contact had not experienced a failure. VIN tool confirms parts are not available.

  • 12/15/2017· AIR BAGS

    I OWN A 2011 CHEVROLET SUBURBAN WITH THE GM RECALL #2049151/NHTSA #16V381. I HAVE CONTACTED MY LOCAL DEALER BY EMAIL AND PHONE CALLS FOR AN APPOINTMENT FOR REPAIR AND I KEEP GETTING TOLD "THERE ARE NO PARTS FOR THE REPAIR AT THIS TIME, AND YOU WILL BE CONNECTED WHEN THEY ARE." MY WIFE AND FOUR LITTLE CHILDREN RIDE IN THIS VEHICLE DAILY. I HAVE WORKED AT VARIOUS BUICK, CHEVROLET, AND GMC DEALERSHIP OVER 10 YEARS, AND HAVE NEVER SEEN RECALLS TAKE THIS LONG TO RESOLVE.

  • 12/15/2015· AIR BAGS,UNKNOWN OR OTHER

    DASHBOARD CRACKING POTENTIALLY AFFECTING THE USE OF THE AIRBAG AND THE ELECTRICAL COMPONENTS UNDER THE DASHBOARD ON THE DRIVERS SIDE.

  • 12/09/2017· AIR BAGS

    TAKATA RECALL, NHTSA RECALL NUMBER 16V381, NO DEALERS HAVE AN INFLATOR TO COMPLETE THIS RECALL, AND THIS IS VERY DANGEROUS IN HOT SOUTH FLORIDA

  • 12/09/2016· STRUCTURE

    DASH COVER CRACKS PRESENT A POTENTIAL SAFETY HAZARD IN THE EVENT OF CRASH/COLLISION WITH OR WITHOUT AIRBAG DEPLOYMENT DUE TO SHARP FLYING DEBRIS. DASH IS CONSTRUCTED OF HARD PLASTIC THAT FRACTURES IN NORMAL USE/WEAR WHICH RESULTS SHARP AND POTENTIALLY DANGEROUS PROJECTILES.

  • 12/07/2018· UNKNOWN OR OTHER

    IN EARLY 2018, WE NOTICED A VERY SMALL CRACK IN THE DASHBOARD JUST ABOVE THE STEERING COLUMN COWLING AND DISCUSSED SAME WITH OUR DEALERSHIP. WE WERE TOLD THEY'D CALLED GM AND THEN ADVISED US THAT WE'D NEED TO PAY $800 AND THEY'D PICK UP THE REST. KNOWING THIS WAS NOT OUR FAULT AND HAD TO BE A DEFECT, WE REFUSED AND HAVE BEEN TRYING TO GET THE PROBLEM RESOLVED. SINCE THAT TIME, THE CRACK HAS NOW RUN TO BE SEVERAL INCHES LONG. THE DEFECTIVE DASHBOARD IS A SAFETY RISK. GM HAS KNOWLEDGE OF THE DEFECTIVE DASHBOARDS AND HAS DONE NOTHING TO RESOLVE THE ISSUE. GM HAD DEFRAUDED THEIR CUSTOMERS WITH UNFAIR AND DECEPTIVE CONDUCT AND HAS CONTINUED TO SELL/REPLACE DEFECTIVE PRODUCTS.

  • 12/06/2014· AIR BAGS,STRUCTURE

    THE VEHICLE DASHBOARD HAS DEVELOPED MAJOR CRACKS IN TWO PLACES. ONE CRACK IS ADJACENT TO THE PASSENGER SIDE AIR BAG. THE OTHER CRACK IS ABOVE THE STEERING COLUMN. I AM CONCERNED THAT THE ENTIRE DASHBOARD WILL BECOME SHRAPNEL IF THE AIRBAG SYSTEM WAS TO DEPLOY. ADDITIONALLY, THE ENTIRE DASHBOARD "FLAPS" WHEN THE VEHICLE IS MOVING. *TR

  • 12/05/2018· UNKNOWN OR OTHER

    WHILE DRIVING ON THE FREEWAY AT ABOUT 60 MPH, MY SUBURBAN STARTED TO STALL WITHOUT WARNING, NO LIGHTS APPEARED ON MY DASH. LOCKS, RADIO AND FRONT LIGHTS STARTED TO GO OFF AND ON AND A COMPLETE LOSS OF ACCELERATION HAPPENED. WHEN COMPLETELY STOPPED THE ISSUE RESOLVED. STILL NO INDICATORS OF ANYTHING WRONG ON MY DASH, PROCEEDED TO MOVE THE CAR OUT OF THE FREEWAY AND THE SAME THING HAPPENED. MINUTES LATER THE CAR ACTED NORMAL AGAIN. THIS COULD CAUSE AN ACCIDENT.

  • 12/05/2017· UNKNOWN OR OTHER

    CRACKED DASH ABOVE THE INSTRUMENT PANEL AND PASSENGER SIDE AIRBAG. THIS POSES A SAFETY ISSUE. MY DASH IS CRACK SO BADLY, I'M AFRAID THE AIRBAG WILL COME OUT ON ITS OWN. IT IS DOWNRIGHT NEGLIGENT THAT SOMEONE WILL HAVE TO GET SERIOUSLY INJURED OR KILLED BEFORE THIS PROBLEM IS TAKEN SERIOUSLY.

  • 12/04/2017· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) BUT THE PARTS WERE NOT AVAILABLE. THE CONTACT CALLED THE GORDON CHEVROLET DEALER LOCATED AT 16414 N DALE MABRY HWY, TAMPA, FL 33618, PHONE NUMBER (813) 969-2600. THE DEALER ADVISED THAT IT WAS UNKNOWN WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WENT TO A SECOND DEALER (CENTURY BUICK GMC LOCATED AT 3308 W HILLSBOROUGH AVE, TAMPA, FL 33614. (813) 574-6803) AND WAS INFORMED THE SAME INFORMATION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • 12/04/2017· AIR BAGS

    MY VEHICLE WAS IDENTIFIED IN MAY 2016 AS NEEDING TO HAVE THE AIRBAG REPLACED. I HAVE CALLED THE HOTLINE ON 3 SEPARATE OCCASIONS AND WAS TOLD THAT I WOULD BE CONTACTED ONCE THE PART WAS AVAILABLE AND WOULD BE TOLD WHICH DEALERSHIP TO GO TO FOR THE RECALL TO BE FIXED. THE NOTICE THAT I GET WHEN INQUIRING ABOUT AN UPDATE IS THAT THE "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE."

  • 12/03/2016· STRUCTURE

    CRACKED DASHBOARD ADJACENT TO AIRBAG. THIS COULD CAUSE A HAZARD WHEN/IF AIRBAG IS DEPLOYED.

  • 12/02/2016· AIR BAGS,UNKNOWN OR OTHER

    THIS VEHICLE HAS BEEN GARAGED SINCE IT WAS NEW YET THE DASH BOARD HAS CRACKS EVERYWHERE. THERE ARE CRACKS AROUND THE PASSENGER SIDE AIR BAG WHICH I AM CONCERNED FOR MY PASSENGERS SAFETY AS IT MAY BE POSSIBLE IF THE AIR BAG WERE TO DEPLOY, PLASTIC SHRAPNEL FROM THE DEFECTIVE DASH MAY FLY AND INJURE SOMEONE.

  • 11/30/2015· AIR BAGS

    TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE INSTRUMENT PANEL AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 156,304. UPDATED 02/05/16*LJ; UPDATED 04/30/18*JB

  • 11/26/2019· ELECTRICAL SYSTEM,ENGINE

    TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 65 MPH, THE RPMS REDUCED TO 0 AND THE INSTRUMENT PANEL INDICATORS ILLUMINATED. ADDITIONALLY, ALL THE DOORS UNLOCKED AND LOCKED AND THE RADIO BEGAN TO TURN ON AND OFF. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE VEHICLE. THE CONTACT HAD TO WAIT A COUPLE OF MINUTES BEFORE SHE WERE ABLE TO RESTART THE VEHICLE. THE FAILURE OCCURRED APPROXIMATELY FIVE TIMES. THE CONTACT CALLED RAINBOW CHEVROLET (LOCATED AT 2020 W AIRLINE HWY, LA PLACE, LA 70068, 985-718-4683), BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE CONTACT STATED THAT THE FAILURES WERE RELATED TO NHTSA CAMPAIGN NUMBER: 14V827000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 141,000. THE VIN WAS INVALID.*JB

  • 11/24/2022· UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

    Dash cracked and cruise control wont turn on when button pushed.

  • 11/24/2017· AIR BAGS

    TAKATA RECALL NO GM DEALER IS ABLE TO REPLACE IT. EACH ONE IS SAYING THAT THERE IS NO REPLACEMENT

  • 11/23/2019· AIR BAGS

    IMPORTANT SAFETY RECALL NOTICE SUBMITTED TO NOTIFY ME OF THE IMPORTANT RECALL FOR MY VEHICLE. GENERAL MOTORS HAS BEEN UNABLE TO SOLVE THE PROBLEM, NOR REPLACE OR FIX THE ISSUE. (ID# 16V381). MY OTHER VEHICLE, OF A DIFFERENT MANUFACTURER, WAS QUICKLY CORRECTED AND MADE SAFE. IT IS COMPLETELY UNACCEPTABLE FOR GM TO LEAVE THIS ISSUE FOR SO LONG UNRESOLVED. NOTICE WAS MAILED JULY 2016, IT IS NOW NOVEMBER 2019. MORE THAN 3 YEARS FOR A REPAIR OF PROPELLANT THAT MAY DEGRADE CAUSING THE INFLATORS TO "RUPTURE DURING DEPLOYMENT, CAUSING SERIOUS OR FATAL INJURIES." THIS IS UNACCEPTABLE. THREE YEARS IS UNACCEPTABLE FOR GM TO DELAY.

  • 11/23/2016· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • 11/23/2015· STRUCTURE

    THE DASH ABOVE THE INSTRUMENT PANEL IS CRACKED.

  • 11/21/2017· AIR BAGS

    TAKATA RECALL: CHEVROLET HAS FAILED IN A TIMELY MANNER TO REPLACE MY DEFECTIVE AIRBAG.

  • 11/21/2017· AIR BAGS

    TAKATA RECALL _ MY AIRBAGS HAVE BEEN RECALLED BUT NO ONE HAS CONTACTED ME TO FIX THEM AND THE DEALERSHIP SAID THEY CAN'T FIX THEM WITH OUT THE PARTS. I NEED HELP.

  • 11/21/2014· AIR BAGS,STRUCTURE

    DASHBOARD CRACKED ABOVE INSTRUMENT PANEL AND AIRBAG. *TR

  • 11/18/2018· UNKNOWN OR OTHER

    THE DASHBOARD ON MY VEHICLE IS CRACKING IN TWO DIFFERENT PLACES. ONE AREA IS RIGHT IN FRONT OF THE DRIVERS SEAT AND THE OTHER IS IN FRONT OF THE PASSENGERS SEAT WHERE THE FRONT AIRBAG IS LOCATED. I JUST NOTICED THIS PROBLEM ON NOVEMBER 18, 2018.

  • 11/13/2018· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

    VEHICLE SHUTS DOWN WHILE DRIVING AND WHILE PARKED. ALL ELECTRONICS SHUT DOWN, UNABLE TO ACTIVATE HAZARD LIGHTS. PREVIOUSLY PAYED TO FIX ABS LIGHT/SENSOR. DASH CRACKED DRIVER SIDE AND PASSENGER SIDE. HAS HAPPENED MULTIPLE TIMES PRIOR.

  • 11/12/2018· AIR BAGS,UNKNOWN OR OTHER

    THE DASHBOARD IS CRACKED ABOVE THE INSTRUMENT CLUSTER/STEERING WHEEL - THIS POSES A SAFETY HAZARD WITH THE AIRBAGS AND POTENTIAL DEBRIS IN THE EVENT OF AN ACCIDENT - HEARD A NOISE AND NOTICED THE CRACK ON 11/9/2018.

  • 11/09/2017· AIR BAGS

    I HAVE RECEIVED A RECALL FROM GM CONCERNING A DEFECT IN THE TAKATA AIR BAG WHICH COULD CAUSE INJURY OR DEATH IF DEPLOYED. THERE DOES NOT APPEAR TO BE A RESOLUTION AT THIS POINT FOR REPAIR OR REPLACEMENT. I AM CONCERNED ABOUT INJURY TO MY FAMILY.

  • 11/09/2016· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V3810000 (AIR BAGS); HOWEVER, THE GM REPRESENTATIVE REFUSED TO REPAIR THE VEHICLE. THE CONTACT WAS INFORMED THAT GM WAS ATTEMPTING TO DISPUTE THE RECALL. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/31/17*LJ UPDATED 02/02/17.*JB

  • 11/08/2019· AIR BAGS

    AIR BAG FOR THIS 2011 SUBURBAN HAS BEEN IN RECALL FOR 9 YEARS WITH "RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE". I THINK 9 YEARS FOR A RECALL SOLUTION IS ENOUGH TIME - ESPECIALLY WHEN THERE IS NO WAY TO DISABLE THE AIR BAGS. PLEASE TELL ME WHAT MY RECOURSE IS WHEN A FAMILY MEMBER IS KILLED BY SHRAPNEL.

  • 11/05/2018· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

    ENGINE LIGHT ON VEHICLE RUNS ROUGH/SPUTTERS WHILE GOING DOWN ROAD. TOOK TO 3 MECHANICS INCLUDING GM DEALER. ALL STATED EMISSIONS CODES. 1ST MECHANIC REPLACED PURGE VALVE. LIGHT CAME BACK ON. SAME MECHANIC DID SMOKE TEST AND REPLACED PURGE VALVE STATING IT MUST HAVE BEEN FAULTY. LIGHT CAME BACK ON. CHEVY DEALER REPLACED PURGE VALVE. LIGHT CAME BACK ON. LAST MECHANIC REPLACED FUEL SENSOR. LIGHT CAME BACK ON AND THEY STATED IT NOW NEEDS A PURGE VALVE. IN ADDITION, DASH STABILITY LIGHT COMES ON BUT DOES NOT GO OF WHEN BUTTON PUSHED. DVD PLAYER ALSO SEEMS TO BE CONSTANTLY WHIRRING. HOWEVER, MAIN CONCERN IS STILL THE ENGINE LIGHT THAT NO ONE SEEMS TO KNOW HOW TO FIX AFTER I'VE SPENT OVER $1K FOR SEVERAL PURGE VALVES, SMOKE TEST AND FUEL SENSOR. THESE PROBLEMS ONGOING FOR OVER A YEAR AND NO ONE IS ABLE TO RESOLVE!

  • 10/31/2019· FUEL/PROPULSION SYSTEM

    FUEL LEVEL SENSOR FAILED CAUSING FUEL TRANSFER PUMP TO OVERFILL FRONT FUEL TANK. CAUSING FRONT FUEL TANK TO EXPAND AND DEVELOP A FUEL LEAK.

  • 10/30/2017· AIR BAGS

    I HAVE BEEN TRYING TO GET THE AIRBAG REPLACED FOR OVER A YEAR. THE DEALERS I HAVE CONTACTED CONTINUALLY TELL ME THEY CANNOT GET THE AIRBAGS. I HAVE CONTACTED 3 DEALERS AND MADE CONTACT IN EXCESS OF 10 TIMES TRYING TO GET THE RECALLED AIRBAG REPLACED. PLEASE HELP BEFORE AN INJURY OCCURS!

  • 10/30/2017· AIR BAGS

    I WAS SENT A RECALL NOTICE AND IT SAID I WOULD BE NOTIFIED WHEN THE PARTS WERE READY. THAT WAS MAY 2016. I HAVE NOT HEARD FROM THEM YET

  • 10/30/2017· AIR BAGS

    TAKATA RECALL. ARE PARTS AVAILABLE FOR THIS RECALL? IF NOT WHY AND WHEN WILL THEY BE.

  • 10/25/2016· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • 10/23/2019· AIR BAGS

    THE AIRBAGS ON MY 2011 CHEVY SUBURBAN HAVE ALMOST NEVER WORKED SINCE OWNING THE VEHICLE. IT HAS BEEN TO MULTIPLE SHOPS FOR THE AIRBAGS AND NOT ONE HAS BEEN ABLE TO FIX IT. THEY ALL HAVE GOTTEN IT TO GO AWAY FOR A DAY OR TWO BUT NOT A SINGLE DEALERSHIP HAS BEEN ABLE TO FIX IT. THE VEHICLE IS UNSAFE AND I'M STUCK WITH IT. THE VEHICLE ONLY HAS 60,000ISH MILES BUT HAS NO VALUE DUE TO THIS ISSUE.

  • 10/23/2017· AIR BAGS

    TAKATA RECALL - UNABLE TO GET REPAIRS. DEALERS HAVE NO INFORMATION.

  • 10/23/2017· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JUD KUHN CHEVROLET (3740 HWY 9 E, LITTLE RIVER, SC 29566, (843) 399-4400) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS PROVIDED CASE NUMBER: 8-3471634861. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATED DASHBOARD HAS 2 LARGE CRACKS CALLED CHEVROLET SEVERAL TIMES & THEY SAID THIS WILL NOT AFFECT AIR BAG PROBLEM SAID ONLY UNDER WARRANTY FOR 3 YEARS WOULD NOT MAKE REPAIRS. UPDATED 8/22/18*JB

  • 10/21/2015· VISIBILITY/WIPER

    WINDSHIELD WIPER HOSES (FRONT & REAR) SELF DISCONNECTED AND I PLACED THEM BACK ON SEVERAL TIMES. THE LAST TIME I PUT THEM BACK IN PLACE, THE HOSE BROKE OFF WHEN I ATTEMPTED TO PLACE BACK ON THE LAST TIME AS THE PLASTIC CONNECTOR HAD BECOME BRITTLE. NO I CANNOT CLEAN MY BACK WINDOW AND SOMETIMES UNABLE TO CLEAN THE FRONT WINDSHIELD MAKING IT HARD TO SEE WHILE DRIVING.

  • 10/17/2020· ENGINE

    EXCESSIVE OIL CONSUMPTION. I SEE THIS IS A COMMON PROBLEM ON GM VEHICLES AND IT AFFECTS BOTH MY 2011 SUBURBAN AND 2012 SILVERADO WITH 5.3 FLEX FUEL ENGINES. THE SUBURBAN IS MORE NOTICEABLE SINCE WE USE IT FOR LONG ROAD TRIPS. THE TRUCK IS MOSTLY CITY DRIVING. I BELIEVE THIS TO BE CAUSED BY THE AFM AND PCV. I WILL BE INSTALLING THE UPGRADED VALVE COVER IN HOPES OF PREVENTING A MAJOR ENGINE FAILURE IN THE FUTURE. IT WOULD BE NICE IF GM RECALLED THESE ENGINES WITH AN ADEQUATE FIX. I ONLY NOTICE BURNING OIL ON STARTUP COMING FROM THE EXHAUST. CURRENT MILEAGE ON THE SUBURBAN IS 104,000. I HAVE NOT TOUCHED ANYTHING IN THE ENGINE BAY OR CABLE COVERS YET. PLEASE RESPOND QUICKLY IF I SHOULD NOT. THANK YOU, [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

  • 10/17/2019· AIR BAGS

    2011 CHEVROLET SILVERADO K2500HD LTZ. CONSUMER WRITES IN REGARD TO TAKATA AIRBAG RECALL NOTICE #49151. CONSUMER REQUEST TO KNOW WHEN PART WILL BE MADE AVAILABLE. *AS *JS

  • 10/17/2018· UNKNOWN OR OTHER

    CRACKED DASHBOARD. THE DASHBOARD IS CRACKED ON THE PASSENGER SIDE FROM THE AIRBAG TOWARDS THE WINDSHIELD AND ON THE DRIVERS SIDE STARTED AT THE SEAM AND IS CREEPING TOWARD THE STEERING WHEEL ABOVE THE SPEEDOMETER.

  • 10/14/2020· AIR BAGS

    I'M WRITING THIS COMPLAINT BECAUSE GM HAS YET TO ISSUE A SOLUTION FOR THE RECALL ON THE AIRBAGS. WHEN WILL GM ISSUE THE FIX, WITH ALL THESE NEW RECALLS COMING OUT ON THE TAKATA AIR BAGS I AM DEEPLY CONCERNED WITH WHY THIS ISSUE HASN'T BEEN ADDRESSED WITH MY VEHICLE.

  • 10/06/2015· STRUCTURE

    VERY CONCERNED THAT THE CRACKS ON THE DASHBOARD STARTED AROUND THE PASSENGER AIRBAG AND NOW HAVE SPREAD ALL THE WAY ACROSS TO THE DIAL AREA. FROM WHAT I HAVE READ IT SEEMS THIS IS A HAPPENING TO A LOT OF THE GM/CHEVY VEHICLES AND IS A PROBLEM GM SHOULD REALLY ISSUE A RECALL TO FIX. ARE THEY WAITING FOR SOMEONE TO DIE WHEN A AIRBAG DEPLOYS AND THE SHARP PLASTIC THE CRACKS ARE MAKING IMMEDIATELY DEFLATES THE AIRBAG AND IT IS USELESS? STEP-UP GM AND ISSUE THE RECALL AND FIX THE PROBLEM BEFORE IT IS TOO LATE AND SOMEONE DIES.

  • 10/06/2014· STRUCTURE

    WE OWN A 2011 CHEVY SUBURBAN AND ONE DAY NOTICED TWO CRACKS ON OUR DASHBOARD. ONE CRACK LEADS STRAIGHT INTO THE PASSENGER AIR BAG AND THE OTHER CRACK IS OVER THE DASH CONSOLE ON THE DRIVER SIDE. BECAUSE OUR SUBURBAN IS OUT OF THE 36K MILE WARRANTY WE WERE REFERRED TO GM. WE CALLED GM AND WERE TOLD THAT WE WOULD HAVE TO PAY $450.00 OUT OF OUR POCKET TO GET IT FIXED. WE ARE VERY CONCERNED THAT EITHER 1) THE AIR BAG MAY NOT DEPLOY IN CASE OF AN ACCIDENT OR 2) THAT IT WILL DEPLOY ON ITS OWN WHILE WE ARE DRIVING. WE ARE VERY DISAPPOINTED THAT GM IS NOT WILLING TO STAND BEHIND THEIR PRODUCT AND REPLACE AT NO COST AS THIS IS CLEARLY EITHER A MANUFACTURER DEFECT OR A POOR QUALITY PRODUCT. *TR

  • 09/30/2016· UNKNOWN OR OTHER

    TOP OF DASH BOARD CRACKED AND BROKE, I AM AFRAID THAT THIS MY EFFECT THE PROPER OPERATION OF THE AIR BAGS.