2011 Chevrolet Silverado 3500

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/28/2016· UNKNOWN OR OTHER

  CRACKED DASH ABOVE DRIVER INSTRUMENT CLUSTER AND AROUND PASSENGER AIRBAG.

• 12/27/2017· AIR BAGS

  TAKATA RECALL NOT REPAIRED

• 12/26/2011· VISIBILITY

  THE DRIVER SIDE MIRROR WILL NOT ADJUST OUTWARD FAR ENOUGH TO ELIMINATE A BLIND SPOT ON THAT SIDE OF THE VEHICLE. 9/22/11 TOM BANNEN CHEVROLET IN MADISON TN ATTEMPTED TO SOLVE THE PROBLEM BY REPLACING THE MIRROR, BUT THAT RESULTED IN NO IMPROVEMENT. 12/8/11 I COMPLAINED TO THE DEALER AGAIN. [XXX], THE SERVICE WRITER, SAT IN MY TRUCK, OPERATED THE MIRROR AND CONFIRMED THAT THE MIRROR WOULD NOT ADJUST OUTWARD FAR ENOUGH TO ELIMINATE A BLIND SPOT. HE SAID THAT IT WAS DEFINITELY NOT RIGHT,' AND THEY WOULD CHECK IT OUT TO SEE WHAT REPAIR IS NEEDED. BUT WHEN I PICKED UP THE TRUCK, THEY SAID IT OPERATES LIKE ALL THEIR OTHER TRUCKS AND WOULD MAKE NO IMPROVEMENT. 12/10/11 I COMPLAINED TO GM AT 866-790-5600. 12/21/11 "DISTRICT SPECIALIST" JOHN (EXTENSION 42327) SAID GM WILL NOT DO ANYTHING TO CORRECT THE PROBLEM AND THAT THIS IS GM'S FINAL POSITION ON THIS PROBLEM. THIS DEFECT LEAVES A BLIND SPOT IN MY VIEW, AND THAT INCREASES THE HAZARD OF MOVING LEFT TO CHANGE LANES. I AM, OF COURSE, AM NOT SATISFIED WITH THIS SITUATION. IT PLACES ME AT GREATER RISK THAN SHOULD BE NECESSARY WHEN DRIVING MY TRUCK. PERHAPS OTHER SILVERADO OWNERS ARE SUFFERING THIS SAME INCREASED RISK. PLEASE PROMPTLY PROVIDE A SOLUTION, INSTRUCT MY DEALER ON THAT SOLUTION, AND NOTIFY ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/20/2011· STEERING,SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE

  I HAVE A 2011 CHEVY SILVERADO WITH A FUEL GAUGE PROBLEM. WHILE DRIVING DOWNHILL, MY FUEL GAUGE LIGHT JUST COMES ON AND THE FUEL GAUGE GOES DOWN TO EMPTY. THE VEHICLE THEN STALLS LOSING ALL POWER AND CONTROL OF THE VEHICLE (BRAKES, STEERING). AS I REACH THE BOTTOM OF THE HILL, I HAVE TO PLACE THE VEHICLE IN PARK AND IT STARTS RIGHT BACK UP BUT THE FUEL GAUGE STAYS AT EMPTY. I HAD THE VEHICLE SERVICED AT A GM DEALERSHIP AND IT WAS STATED BY THE TECH THAT VEHICLE IS WORKING AS DESIGNED. THIS WAS ALSO CONFIRMED BY GM ENGINEERING DEPARTMENT. IF I RECALL, THE FUEL PUMP IS PLACED MORE TOWARD THE BACK OF TRUCK AND WHILE DRIVING DOWNHILL GAS MOVES TOWARDS FRONT OF TANK GIVING THE FUEL SENSOR A FALSE READING. I'M NO ENGINEER BUT I HAD A 2009 SILVERADO AND NEVER CAME ACROSS THIS PROBLEM. THIS IS A BIG VEHICLE AND I BELIEVE THIS POSES A GREAT SAFETY RISK TO MYSELF AND FAMILY AS WELL AS THE PUBLIC. MANY TIMES WHEN THE TRUCK HAS LOST ALL POWER STEERING AND BRAKING CAPABILITY, MYSELF OR MY FAMILY MEMBERS WHO ARE DRIVING HAVE NARROWLY AVOIDED ACCIDENTS. GM TECH AND GM CORPORATE SAID REMEDY IS TO KEEP MORE GAS IN VEHICLE. THIS IS A CONTINUOUS PROBLEM AS AT TIMES IN TRAVEL I MAY NOT KEEP MY TANK AS FULL AS REQUIRED BY GM.

• 12/18/2014· POWER TRAIN

  TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHEN ADDING OIL TO THE VEHICLE, IT WAS DISCOVERED THAT THE TRANSMISSION DIP STICK TUBE HAD SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE DIP STICK TUBE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

• 12/16/2015· UNKNOWN OR OTHER,ENGINE

  MY DASH IS CRACKING AROUND THE PASSENGER AIRBAG AND ABOVE THE INSTRUMENT CLUSTER. I AM CONCERNED THAT THE CRACKED AREAS COULD COME LOOSE AND BECOME A PROJECTILE. THE ENGINE IS ALSO BURNING OIL BADLY AND COULD SHUT DOWN WHILE DRIVING

• 12/16/2014· ENGINE

  NOVEMBER 19 2014 I WAS DRIVING TO WORK WHEN MY SERVICE EXHAUST FLUID SYSTEM DIC CAME ON, FOLLOWED WITH THE CHECK ENGINE LIGHT. IT WAS TAKEN TO OUR LOCAL DEALERSHIP AND THEY REPLACED ALL COMPONENTS OF THE DEF SYSTEM. THEN ON DECEMBER 11 THE EXHAUST FLUID SYSTEM DIC CAME ON AGAIN, BUT WITH THE MESSAGE THAT THE FLUID QUALITY IS POOR. ONCE AGAIN IT WAS TAKEN TO THE DEALER SHIP WHERE THEY DRAINED THE TANK AND REFILLED IT. THEN AGAIN ON DECEMBER 16 2014 THE EXHAUST FLUID DIC CAME ON AGAIN WITH FLUID QUALITY IS POOR. WILL ONCE AGAIN RETURN TO THE DEALERSHIP. *TR

• 12/13/2015· AIR BAGS

  DASH CRACKED RIGHT ABOVE AIRBAG ONLY 40 THOUSAND MILES ON TRUCK. IT'S KNOWN TO BE A WIDESPREAD PROBLEM WITH THESE VEHICLES AND COULD CAUSE A SAFETY CONCERN BEING BY AIRBAG

• 12/12/2014· AIR BAGS,STRUCTURECrash

  I WAS DRIVING INTO THE PARKING GARAGE AT WORK TO A PARKING SPOT. AS I BRAKED AND SLOWED TURNING INTO THE PARKING SPOT THE TRUCK ACCELERATED AND CRASHED INTO A CONCRETE SUPPORT BEAM. AIRBAGS DEPLOYED AND THE TRUCK SUFFERED QUITE A BIT OF DAMAGES TO THE PASSENGER SIDE FRONT END. I AM UNSURE OF SPEED AT TIME OF ACCIDENT. *TR

• 12/11/2012· POWER TRAIN

  2011 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO MECHANICAL, ELECTRICAL AND TRANSMISSION PROBLEMS WITH VEHICLE. *TGW THE CONSUMER STATED WHILE DRIVING DOWN THE ROAD ON A STEEP INCLINE, WITH THE TRUCK AND TRAILER LOADED, THE ENGINE'S RPM SUDDENLY WENT TO 5500 RPM, WITHOUT INCREASE IN ACCELERATION. HE DEPRESSED THE BRAKE TO RELEASE THE CRUISE CONTROL, AND STRONGLY PRESSED THE GAS PEDAL SEVERAL TIMES BEFORE THE ENGINE WOULD RETURN TO A NORMAL RPM.

• 12/03/2015· STRUCTURE

  TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE PARKED, IT WAS NOTICED THAT THERE WAS A FRACTURE ON THE FRONT PASSENGER SIDE WINDOW ABOVE THE AIR BAG AREA. THE VEHICLE WAS TAKEN TO THE DEALER WHO, DIAGNOSED THAT THE TRIM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

• 12/02/2018· ELECTRICAL SYSTEM,SEAT BELTS,STRUCTURE

  TAKATA RECALL: THERE IS A RECALL FOR 2014-15 SILVERADO (RECAL # 14V301000). I AM HAVING THE EXACT SAME ISSUES. I HAVE HAD THE TRUCK ABOUT A YEAR, 2ND OWNER, BOUGHT IT AT 30K MILES.ON NOV. 25 I CAME OUT TO START MY START MY TRUCK AND I IMMEDIATELY COULDN'T POWER UP STEREO AND THEN I NOTICED I HAVE NO DOOR CHIME FOR OPEN DOOR, NO CHIME FOR KEY IN IGNITION AND NO CHIME FOR MY SEATBELT. MY TURN SIGNAL INDICATOR NO LONGER LETS ME KNOW WHEN IT IS ON. MY KEY FOB WILL NOT OPERATE KEYLESS START. I BELIEVE MY VEHICLE COULD EASILY BE INCLUDED IN RECALL. I'M SURE THERE WERENT MANY BECAUSE MOST DEALERSHIPS ARE NOT GIVING ANY SIGNS THAT THEY HAVE DEALT WITH THIS ISSUE. I HAVE ALL GOOD FUSES IN BOTH BOXES TOO. THE 1 DEALERSHIP JUMPED RIGHT TO REPLACING STEREO FOR A $1000. NOW I JUST DONT HAVE THAT KIND OF MONEY NOR CAN I AFFORD TO BE COMING IN AND OUT OF DEALERSHIP TRYING TO FIGURE THIS OUT. SOMEBODY KNOWS WHAT IT IS AND THEIR NOT SHARING THAT INFO. CAN YOU HELP MEFIGURE OUT WHAT TO DO NEXT.I HAVE NO AUDIBLE INDICATOR LETTING ME KNOW DOOR IS OPEN WHILE KEY IS IN IGNITION AND AUDIBLE INDICATOR LETTING ME KNOW IF SEATBELT IS BUCKLED AND I AM A OVER THE ROAD CARRIER AND SPEND ALOT OF TIME IN MY TRUCK. THANK YOU

• 12/02/2013· SUSPENSION

  TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT DRIVER'S SIDE WHEEL COLLAPSED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE FRONT DRIVER'S SIDE BALL JOINT AND RETAINER BAR WERE FRACTURED. THE VEHICLE WAS DEEMED AS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000. UPDATED 01/23/14*LJ THE CONSUMER STATED THE BALL JOIN GUIDE AND ROD BROKE. UPDATED 01/14/14

• 11/25/2013· VEHICLE SPEED CONTROL

  2011 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO THE VEHICLE THROTTLE POSITION SENSOR RECALL NOTICE. *SMD THE LETTER ADVISED CONSUMERS NOT TO TAKE THEIR VEHICLE TO DEALER, UNLESS THEY EXPERIENCED THE PROBLEM. THE CONSUMER WAS CONCERNED HE MAY EXPERIENCE REDUCED ENGINE POWER, WHILE DRIVING AT NIGHT.

• 11/12/2017· AIR BAGS

  TAKATA RECALL NOTHING YET BUT NOT COMFORTABLE DRIVING WITH A UNSTABLE BOMB IN MY VEHICLE. WHATS THE HOLD UP WITH A REPLACEMENT?

• 11/06/2012· SUSPENSION

  TL* THE CONTACT OWNS A 2011 CHEVEROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING UP A DIRT HILL AT APPROXIMATELY 2MPH THE CONTACT STATED THE LOWER CONTROL ARM SNAPPED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE FRONT AXLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE AND THE CURRENT MILEAGE WAS 15,000. THE VIN NUMBER WAS NOT AVAILABLE.

• 10/30/2015· VISIBILITY/WIPER

  THE DEFROST ON MY TRUCK DOES NOT FUNTION PROPERLY. IT MAY TAKE UP TO 15 TO 20 MINUTES FOR MY FRONT WINDSHIELD AND DRIVER AND PASSENGER WINDOW TO CLEAR. THE WINDOWS ARE CLEAR WHEN I PULL OUT OF THE GARAGE. AS I AM TRAVELING TO MY DESTINATION THE WINDSHIELD AND DRIVER AND PSSENGER WINDOWS FOG UP. I USUALLY PULL OVER TO THE SIDE OF THE ROAD UNTIL IT CLEARS. I LET MY TRUCK WARM UP BEFORE LEAVING THE DRIVEWAY SO THE AIR COMING OUT IS WARM. MOST OF THE TIME I MAY HAVE AN 8 INCH CIRCLE TO SEE OUT OF. IF I WIPE IT OFF IT COMES BACK AGAIN. THIS HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE IN 2014. I DIDN'T LIKE BUT I WAS LIVING WITH IT. BUT THIS IS CERTAINLY A HAZARD TO ME AND OTHER DRIVERS.

• 10/29/2017· AIR BAGS

  TAKATA RECALL: I HAVE ASKED THE DEALER TO REPLACE THE DANGEROUS AIRBAGS FIVE OR SIX TIMES IN THE PAST YEAR & A HALF AS WELL AS TELEPHONING GMC CORPORATE OFFICE TWICE. THEY KEEP TELLING ME THEY DON'T HAVE THE REPLACEMENT AIRBAGS. CONSEQUENTLY, THEY LEAVE ME, MY FAMILY & PASSENGERS IN DANGER OF SEVERE INJURY OR DEATH. HOW CAN I FORCE THEM TO REPLACE THE AIRBAGS?

• 10/28/2015· STRUCTURE

  TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT THERE WAS A CRACK ON THE DASHBOARD. THE CONTACT MENTIONED THAT THE CRACK WAS APPROXIMATELY SIX INCHES WIDE AND NEAR THE INSTRUMENT CLUSTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

• 10/28/2013· STRUCTURE

  FIRST I WENT TO OPEN MY FRONT PASSENGER DOOR FROM THE OUTSIDE AND THE CHROME DOOR HANDLE CAME OFF THE TRUCK IN MY HAND. APPROXIMATELY A WEEK LATER, THE DRIVER DOOR HANDLE ALSO CAME OFF IN MY HAND AS WELL. BOTH INSTANCES RENDERED THE DOOR INOPERABLE FROM THE OUTSIDE OF THE VEHICLE. *TR

• 10/27/2015· UNKNOWN OR OTHER

  I WAS DRIVING ON NJTP MY DAUGHTER WAS FOLLOWING BEHIND ME AND CALLS ME (HANDSFREE) SAYING MY BRAKE LIGHTS ARE ON . SO I TAP MY BRAKES A FEW TIMES THEN PULL UP ON OEDAL AND LIGHTS GO OFF THEN MY CC STARTED WORKIMG AGAIN .AT SAME TIME MY STABILTRAC IDIOT LIGHT COMES ON TO GET IT SERVICED SO MAKE APPT AND THEY FIND NO PROBLEM WITH STABILTRAC AND TELL ME IM DRINEING WITH FOOT ON THE BRAKE.HOWEVER I DID SOME CHECKING AND IF I STEP ON MY BRAKES LET OFF AT TIMES MY BRAKE LIGHTS STAY ON. IVE AL SO NOTICED WHEN I AUTO START BRAKE LIGHTS STAY ON .ENGLEWOOD CHEVY SAYS ITS MY BAD DRIVING HABITS 2 FOOT DRIVER I SAY FAULTY VEHICLE IS THERE A STATE AGENCY TO VERIFY ITS THE VEHICLE. IVE TRIED EMAILING SERVICE DEPT BUT NO REPLY. JUST LAST WEEK IN NEW YORK POST WAS A STORY OF A LADY WHO FOR WHAT EVER REASON LOST HER LEGS DUE TO SOME KIND OF PROBLEM WITH THE STABILTRAC .I DO NOT WANT TO BE A STAT ON THIS .

• 10/27/2013· ENGINE,FUEL/PROPULSION SYSTEM

  AT 36000 MILES THE ENGINE BURNS OIL. SO FAR AS OF 46000 MILES PISTONS BURNED HAVE BEEN REPLACED PVC FILTER AND VALVE WERE REPLACED ALONG WITH VALVE COVER. AT PRESENT 54000 MILES ENGINE STILL BURNS OIL. *TR

• 10/26/2017· AIR BAGS

  RECEIVED LETTER FROM GM JULY 2016 ABOUT RECALL. CALLED DEALERSHIP THAT SOLD ME THE VEHICLE. THEY SAID, GM HAS NOT COME UP WITH A REPAIR YET. THE DEALERSHIP WOULD CALL TO SET UP REPAIR APPOINTMENT ONCE THEY KNOW OF REPAIR AND PARTS ON HAND. CALLED DEALERSHIP 10/26/2017 STILL NO CLUE ABOUT REPAIR PROCEDURE OR PARTS. THEY WILL CALL ONCE REPAIR IS KNOWN. WHY ISN'T THIS SAFETY ISSUE FIXED YET?

• 10/22/2014· STRUCTURE,UNKNOWN OR OTHER,EQUIPMENT ADAPTIVE/MOBILITYCrash

  BACKED INTO HAY RAKE

• 10/18/2013· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE FUEL TANK WAS FILLED WITH UREA SPECIAL FUEL FOR DIESEL TRUCKS. THE CONTACT WAS DRIVING 5 MPH, WHEN THE VEHICLE UNEXPECTEDLY DECELERATED FROM 55 TO 5 MPH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER AND THE MECHANIC STATED THAT THE HEATER IN THE UREA TANK HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 59,000.

• 10/17/2014· STRUCTURE

  DASHBOARD CRACKED IN TWO PLACES AT THE AIRBAG ON PASSENGER SIDE. *TR

• 10/17/2013· POWER TRAIN

  TRUCK DOWNSHIFTS TO PASSING GEAR SUCH AS ENTERING A HIGHWAY ON RAMP AND STEPPING DOWN TO ENTER SLOWER TRAFFIC ENGINE REVS TO RED LINE ON TACH BECAUSE IT DOES NOT SHIFT INTO ANY GEAR LEAVING YOU HUNG OUT TO DRY IN TRAFFIC UNTIL YOU FIGURE OUT WHAT'S GOIN ON YOU HAVE FULLY LET UP FOR IT TO FIND A GEAR BY THIS TIME YOUR SPEED CAME DROP 10 MPH VERY DANGEROUS , HAD TO TWO DIFFERENT DEALERS TWICE BOTH SAID IT HAS NO PROBLEM ONE SAID IT WAS THE TORQUE MANAGEMENT SYSTEM AND IT WAS NORMAL.BUT IF I WANTED IT TO GO AWAY TAKE IT SOME WHERE AND HAVE THE PROGRAM WIPED FROM COMPUTER BUT WARRANTY WILL THEN BE VOID.ALSO TRUCK SLAMS INTO GEAR WHEN SLOWING DOWN TO GO AROUND A CORNER.WHEN STARTING VEHICLE IT JUMPS FORWARD SO BAD I AM AFRAID TO KEEP IT IN MY GARAGE. SPOKE TO TWO DIFFERENT CHEVY REPS BOTH ARE LIKE TALKING TO A WALL ,THEY ARE NOT EMPLOYED TO HELP YOU JUST TO RUN AROUND IN CIRCLES UNTIL YOU GIVE UP.RESEARCH ALL CHEVY PRODUCTS BEFORE BUYING. SILVERADOS HAVE ALOT OF TRANSMISSION ISSUES. JUST A HORRIBLE TRUCK. *TR

• 10/15/2013· FUEL/PROPULSION SYSTEM

  EVERYTIME I GO TO THE PUMP IT KICKS OUT LIKE THE TANK IS FULL. IF YOU HOLD THE NOZZLE AS ITS BARELY COMING OUT IT WILL WORK NORMAL BUT YOU CANT EVEN USE THE LOWEST NOTCH ON THE PUMP TO SET IT ON TO PUMP GAS, IT WONT WORK. SO IT NEEDS TO BE FIXED AND I'VE TOLD THE CHEVY DEALER ABOUT IT AND THEY SAID THERE IS NOTHING WRONG WITH IT AND NO RECALL. IM TRYING TO MAKE IT A RECALL NOW SO IT WILL BE FIXED. *TR

• 10/12/2011· SUSPENSION,POWER TRAIN,VEHICLE SPEED CONTROL

  #1. VEHICLE ACCELERATES WHEN LETTING OFF GAS, EVEN WHILE GOING UPHILL THE VEHICLE WILL ACCELERATE. YOU CAN GO UP A STEEP HILL WITHOUT TOUCHING THE GAS. BROUGHT THE VEHICLE TO THE DEALERSHIP THEY REPLACED, THE THROTTLE BODY, GAS PEDAL ASSEMBLY. THEY REINSTALLED THE ORIGINAL PARTS AND TOLD US THAT THIS WAS NORMAL. WE DROVE OTHER 2011 CHEVY SILVERADO'S WHICH DID NOT DO THE SAME THING. THE DEALERSHIP TOLD US THAT ALL THE 2011 CHEVY SILVERADO'S ACCELERATE ON THEIR OWN. #2. THERE IS A CLUNKING NOISE FROM THE REAR WHEN DRIVING OVER BUMPS. THE DEALERSHIP SAID THIS IS NORMAL BACKLASH, AND DID NOT DO ANYTHING. *KB

• 10/10/2023· ENGINE

  The contact owns a 2011 Chevrolet Silverado. The contact stated that while driving at an undisclosed speed, she heard a loud abnormal tapping sound at the hood of the vehicle. The contact then stated that upon inspection, she noticed that the tapping sound was coming from the lifter and lifter arm when the piston dropped down. The traction control warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the pistons, rocker arm, head valve seals, and lifter arm needed to be replaced. The vehicle was repaired however, the failure recurred. The contact then stated that upon research she was informed that the engine may need to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 260,000.

• 10/08/2014· FUEL SYSTEM, DIESEL,FUEL/PROPULSION SYSTEM

  ON OCT 4TH, 2014 I WAS TRAVELING FROM SAN ANGELO, TX TO SAN ANTONIO, TX, IN MY 2011 3500 CHEVROLET DIESEL PICKUP, PULLING OUR 5TH WHEEL CAMPER. WHEN I NEARED JUNCTION, TX I COULD SMELL AN ODOR OF FUEL. ON I-10 EB MILE 456, I NOTICED THAT MY FUEL GAUGE WAS RAPIDLY DROPPING. WHEN I LEFT JUNCTION, THE GAUGE READ HALF FULL. AT MILE MARKER 497, I PULLED INTO A REST STOP, BECAUSE THE FUEL GAUGE HAD DROPPED TO THE EMPTY MARK. I GOT OUT OF THE TRUCK AND COULD SEE THE DIESEL POURING OFF THE BOTTOM OF THE MOTOR. WHEN THE DRIPPING STOPPED I ATTEMPTED TO START THE TRUCK, BUT IT WOULD NOT START. THE STARTER MOTOR WAS RUNNING, BUT THE FUEL TANK WAS COMPLETELY EMPTY. IN THAT DISTANCE THE TRUCK SHOULD HAVE USED FIVE GALLONS OF DIESEL PULLING THE TRAILER. WHICH MEANS THAT ABOUT 14 GALLONS WERE DUMPED ONTO THE HIGHWAY WITHIN 40 MILES. MY TRUCK WAS TOWED TO CECIL ATKISSION CHEVROLET IN KERRVILLE, TX. THE DIESEL TECHNICIAN THERE TOLD ME THAT MINE WOULD BE THE 4TH DIESEL HE RECENTLY WORKED ON WITH A SIMILAR ISSUE. HE EVEN SHOWED ME ANOTHER DIESEL TRUCK THAT HE WAS CURRENTLY WORKING ON, ALSO WITH A FUEL LEAK. *TR

• 10/07/2011· SERVICE BRAKES, HYDRAULIC

  BRAKE FAILURE. APPLIED BRAKES RAPIDLY DUE TO VEHICLE STOPPING IN FRONT OF ME. NOTICED TIRE SQUEAL THEN BRAKE PEDAL REMAINED FIRM BUT, MY VEHICLE FAILED TO STOP. HAD TO STEER INTO OPPOSITE TRAVEL LANE TO AVOID ACCIDENT. BRAKES THEN BEGAN TO FUNCTION NORMALLY. DROVE TO DEALERSHIP TO HAVE CHECKED. SERVICE MANAGER SAID BRAKES CHECKED OK. IN ROUTE TO MY HOME SERVICE BRAKE SOON LIGHT APPEARED ON DASH DISPLAY. *TR

• 09/30/2014· STRUCTURE

  TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED ABOVE THE PASSENGER SIDE AIR BAG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

• 09/29/2015· STEERING

  TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,800.

• 09/27/2011· STRUCTURE

  WHY IS THE CABLES SUPPORTING THE TAIL GATE TWO DIFFERENT LENGTHS, ONE CABLE IS LOOSE WHEN THE TAIL GATE IS LOWERED AND NOT SUPPORTING ANYTHING, I TALKED WITH MY SALES PERSON AND HE TOLD HE TALKED WITH GM AND THEY ARE NOT GOING TO FIX THE PROBLEM, CAN YOU PLEASE GIVE ME SOME INFORMATION ON THIS, THANK YOU VERY MUCH. *TR

• 09/22/2015· POWER TRAIN

  TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 3500. WHILE DRIVING AT 70 MPH, THE VEHICLE SHIFTED OUT OF THE DRIVE POSITION AND INTO THE NEUTRAL POSITION INDEPENDENTLY. THE VEHICLE'S GAUGES FLUCTUATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT YET DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,175.

• 09/22/2014· ELECTRICAL SYSTEM,STRUCTURE,FUEL/PROPULSION SYSTEM

  ONCE THE VEHICLE IS IN PARK IT IS SITTING UP AND AFTER PUTTING THE VEHICLE IN REVERSE AND STARTING TO DRIVE THE VEHICLE LOWERS TO THE GROUND. THE VEHICLE PULLS WHEN DRIVING AND CAUSES AN ADDITIONAL PULL ON THE ENGINE AND FUEL SYSTEM. *TR

• 09/22/2014· FUEL/PROPULSION SYSTEM

  TANK WAS FILLED TO LESS THAN 1/2 TANK AND AFTER STOPPING AT LOCATION AND RESTARTING VEHICLE. FUEL LEVEL READ EMPTY. FUEL LEVELS AND COMPUTER SYSTEM NOT ACCURATE. MULTIPLE OCCURRENCES. I DID SPEAK WITH THE DEALERSHIP AND THEY "THINK" IT COULD BE THE FUEL PUMP. IT HAS BEEN DOING THIS SINCE THE INITIAL PURCHASE. NEW VEHICLE STATUS. *TR

• 09/21/2015· SERVICE BRAKES,ENGINE

  TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT STATED THAT THE THROTTLE WAS ALSO STICKING AND THE ENGINE INDICATOR WAS ILLUMINATING. THE VEHICLE STALLED AND WOULD NOT RESTART FOR TEN MINUTES. THIS WAS A RECURRING FAILURE. THE CONTACT HAD TO PUSH THE ONSTAR BUTTON, WHICH PROVIDED THE CODES OF THE FAILURE. THE FAILURE CODES STATED THAT THE PPS THROTTLE SYSTEM WAS FAILING. THE DEALER STATED THAT THEY COULD NOT LOCATE A FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 83,918. THE VIN WAS UNKNOWN.

• 09/18/2015· ELECTRICAL SYSTEMFire

  TL* THE CONTACT OWNED A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, ALL OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED, THE GAUGES FAILED, AND THE VEHICLE STALLED. THE VEHICLE FAILED TO RESTART. THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT AND THE VEHICLE CAUGHT FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 12/03/15*LJ *CN

• 09/14/2015· SERVICE BRAKES, HYDRAULIC

  2011 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKES ISSUE. CONSUMER HAS ANOTHER VEHICLE COMPLAINT LISTED IN ARTEMIS. *SMD THE CONSUMER STATED THE REAR BRAKE SHOES WOULD STICK TO THE DRUMS AFTER GETTING WET WHEN THE PARKING BRAKE WAS APPLIED. THE BRAKE SHOES WOULD RELEASE WITH A THUD WHEN THE VEHICLE WAS PUT INTO TO DRIVE OR REVERSE. THE VEHICLE WOULD NOT MOVE OR ROLL, UNTIL THE ACCELERATOR WAS DEPRESSED TO MOVE THE VEHICLE. WHEN THE VEHICLE WAS DRIVEN IN WET CONDITIONS, THE BRAKING FELT DIFFERENT WHEN COMPARED TO DRY CONDITION. *JB

• 09/12/2019· AIR BAGS

  TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 09/07/2023· POWER TRAIN

  TRANSMISSION CONTROL MODULE (TCM). FAILURE OF THIS PART LEAVES THE VEHICLE INOPERABLE AND UNABLE TO DRIVE. BEING STRANDED, OR IN TRAFFIC CAN CAUSE INJURY TO MYSELF OR ANY OTHER DRIVER THAT MAY ENCOUNTER ME DISABLED UNKNOWN, MAJOR PROBLEM WITH THIS MAKE AND MODEL OF VEHICLE. DEALER INVENTORY OF THE PART IS EXHAUSTED AND TRUCKS ARE SITTING INOPERABLE ALL OVER THE U.S.A. NO INDICATIONS OF A ISSUE WERE DISPLAYED PRIOR TO THE PROBLEM. THE PROBLEM DOES DISPLAY ON DASH, AFTER THE PROBLEM SHOWS UP

• 09/06/2012· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSE THAT THE DIESEL INJECTION PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 11,000.

• 09/03/2015· UNKNOWN OR OTHER

  THE DRIVER SIDE DOOR HANDLE COMPLETELY BROKE AND NOW MY DOOR WILL NOT OPEN. THIS IS A REAL PROBLEM WITH SEVERAL CHEVROLET MODELS MY WIFE ALSO HAS A 08 TAHOE AND ALL FOUR HANDLES HAVE BEEN REPLACED AND THE DRIVER SIDE HAS PULLED LOOSE AGAIN. FOR THE PRICE WE HAVE TO PAY FOR OUR VEHICLES WE SHOULD BE GETTING A BETTER PRODUCT.

• 09/02/2015· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START AND THE KEY REMAINED IN THE START POSITION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V827000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 60,000.

• 08/30/2023· POWER TRAIN

  The contact owns a 2011 Chevrolet Silverado 3500. The contact stated while driving approximately 10 MPH and slowing for a traffic signal, the vehicle downshifted very hard. The contact stated that there was an audible clunking sound while the transmission was downshifting. The contact stated that at approximately 1 MPH, the rear wheels locked up and the vehicle came to a sudden stop. The contact stated that the failure had recurred and was unpredictable. The contact stated that the "Shift Inhibited" message was displayed. The contact stated that the rough shifting occurred at various speeds while upshifting or downshifting. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the Transmission Control Module (TCM) needed to be replaced. The contact was informed that the TCM module was on a national back order. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 220,000.

• 08/27/2012· STRUCTURE

  TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE TOWING A BASS BOAT, THE REAR BUMPER COLLAPSED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE BUMPER WAS WORKING AS DESIGNED AND ADVISED THE CONTACT SHOULD GET AN AFTER MARKET BUMPER SINCE THE FACTORY BUMPER WAS BUILT TO SPECIFICATIONS AND THEY WERE UNABLE TO ALTER IT. THE CONTACT MENTIONED THAT THE BUMPER DID NOT HAVE THE STRENGTH AND TOWING ABILITY AS IT WAS ADVERTISED. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 11,000. UPDATED 10/11/12*LJ THE CONSUMER STATED A BASS BOAT WAS LOADED ONTO THE TRAILER. THE CONSUMER STEPPED OFF THE TRAILER ONTO THE REAR BUMPER OF THE CHEVY PICKUP, WHEN THE CORNER COLLAPSED TO THE DOWNWARD. THE MANUFACTURER WAS NOTIFIED AND PLANNED TO EXCHANGE THE BUMPER FOR A STURDY ONE. THE MANUFACTURER THEN STATED THE BUMPER MET REGULATIONS SO THERE WAS NOTHING THEY COULD DO. THE CONSUMER STATED THE BUMPER COULD BE BENT BY SIMPLY USING HIS HAND WITH BARELY ANY EFFORT. UPDATED 10/16/2012 *JS

• 08/25/2015· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEMCrashFire

  FIRST OF THREE VEHICLE COLLISIONS THIS YEAR INVOLVING CHEVROLET SILVERADOS THAT HAVE CAUGHT FIRE AFTER INVOLVED IN FRONTAL IMPACTS. VEHICLE TRAVELING WESTBOUND ON SR 58 IN LANE COUNTY, OREGON. INVOLVED IN SECONDARY COLLISION WITH A TOYOTA PICKUP TRUCK THAT HAD BEEN STRUCK BY A LOOSE TRUCK TRACTOR WHEEL. THE IMPACT BY THE WHEEL CAUSED THE TOYOTA TO ENCROACH INTO THE PATH OF THE CHEVROLET. THE OCCUPANTS OF CHEVROLET WERE ABLE TO EXTRICATE THEMSELVES. THE VEHICLE SUBSEQUENTLY CAUGHT FIRE AND SUFFERED EXTENSIVE FIRE DAMAGE.

• 08/20/2024· AIR BAGS

  See attached document for complaint.