2011 Chevrolet Silverado 2500

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/29/2021· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  Fuel pump fuse socket has melted in addition to fuse being blown. Fuel pump had been replaced twice with OEM fuel pump. Entire fuse box must be replaced. Occasionally, a no start condition can be traced to fuse contacts losing conductivity which can be resolved by removing them reinstalling fuse. Has potential of causing electrical fire

• 12/26/2011· VISIBILITY

  THE DRIVER SIDE MIRROR WILL NOT ADJUST OUTWARD FAR ENOUGH TO ELIMINATE A BLIND SPOT ON THAT SIDE OF THE VEHICLE. 9/22/11 TOM BANNEN CHEVROLET IN MADISON TN ATTEMPTED TO SOLVE THE PROBLEM BY REPLACING THE MIRROR, BUT THAT RESULTED IN NO IMPROVEMENT. 12/8/11 I COMPLAINED TO THE DEALER AGAIN. [XXX], THE SERVICE WRITER, SAT IN MY TRUCK, OPERATED THE MIRROR AND CONFIRMED THAT THE MIRROR WOULD NOT ADJUST OUTWARD FAR ENOUGH TO ELIMINATE A BLIND SPOT. HE SAID THAT IT WAS DEFINITELY NOT RIGHT,' AND THEY WOULD CHECK IT OUT TO SEE WHAT REPAIR IS NEEDED. BUT WHEN I PICKED UP THE TRUCK, THEY SAID IT OPERATES LIKE ALL THEIR OTHER TRUCKS AND WOULD MAKE NO IMPROVEMENT. 12/10/11 I COMPLAINED TO GM AT 866-790-5600. 12/21/11 "DISTRICT SPECIALIST" JOHN (EXTENSION 42327) SAID GM WILL NOT DO ANYTHING TO CORRECT THE PROBLEM AND THAT THIS IS GM'S FINAL POSITION ON THIS PROBLEM. THIS DEFECT LEAVES A BLIND SPOT IN MY VIEW, AND THAT INCREASES THE HAZARD OF MOVING LEFT TO CHANGE LANES. I AM, OF COURSE, AM NOT SATISFIED WITH THIS SITUATION. IT PLACES ME AT GREATER RISK THAN SHOULD BE NECESSARY WHEN DRIVING MY TRUCK. PERHAPS OTHER SILVERADO OWNERS ARE SUFFERING THIS SAME INCREASED RISK. PLEASE PROMPTLY PROVIDE A SOLUTION, INSTRUCT MY DEALER ON THAT SOLUTION, AND NOTIFY ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/21/2018· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RIVERSIDE CHEVROLET (4270 U S 231, WETUMPKA, AL 36092, (334) 472-0325) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS PROVIDED A DOCUMENT STATING THAT THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/21/2018· ELECTRONIC STABILITY CONTROL (ESC)

  TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL INDICATOR ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 125,000.

• 12/20/2011· STEERING,SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE

  I HAVE A 2011 CHEVY SILVERADO WITH A FUEL GAUGE PROBLEM. WHILE DRIVING DOWNHILL, MY FUEL GAUGE LIGHT JUST COMES ON AND THE FUEL GAUGE GOES DOWN TO EMPTY. THE VEHICLE THEN STALLS LOSING ALL POWER AND CONTROL OF THE VEHICLE (BRAKES, STEERING). AS I REACH THE BOTTOM OF THE HILL, I HAVE TO PLACE THE VEHICLE IN PARK AND IT STARTS RIGHT BACK UP BUT THE FUEL GAUGE STAYS AT EMPTY. I HAD THE VEHICLE SERVICED AT A GM DEALERSHIP AND IT WAS STATED BY THE TECH THAT VEHICLE IS WORKING AS DESIGNED. THIS WAS ALSO CONFIRMED BY GM ENGINEERING DEPARTMENT. IF I RECALL, THE FUEL PUMP IS PLACED MORE TOWARD THE BACK OF TRUCK AND WHILE DRIVING DOWNHILL GAS MOVES TOWARDS FRONT OF TANK GIVING THE FUEL SENSOR A FALSE READING. I'M NO ENGINEER BUT I HAD A 2009 SILVERADO AND NEVER CAME ACROSS THIS PROBLEM. THIS IS A BIG VEHICLE AND I BELIEVE THIS POSES A GREAT SAFETY RISK TO MYSELF AND FAMILY AS WELL AS THE PUBLIC. MANY TIMES WHEN THE TRUCK HAS LOST ALL POWER STEERING AND BRAKING CAPABILITY, MYSELF OR MY FAMILY MEMBERS WHO ARE DRIVING HAVE NARROWLY AVOIDED ACCIDENTS. GM TECH AND GM CORPORATE SAID REMEDY IS TO KEEP MORE GAS IN VEHICLE. THIS IS A CONTINUOUS PROBLEM AS AT TIMES IN TRAVEL I MAY NOT KEEP MY TANK AS FULL AS REQUIRED BY GM.

• 12/18/2014· POWER TRAIN

  TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHEN ADDING OIL TO THE VEHICLE, IT WAS DISCOVERED THAT THE TRANSMISSION DIP STICK TUBE HAD SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE DIP STICK TUBE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

• 12/16/2015· UNKNOWN OR OTHER,ENGINE

  MY DASH IS CRACKING AROUND THE PASSENGER AIRBAG AND ABOVE THE INSTRUMENT CLUSTER. I AM CONCERNED THAT THE CRACKED AREAS COULD COME LOOSE AND BECOME A PROJECTILE. THE ENGINE IS ALSO BURNING OIL BADLY AND COULD SHUT DOWN WHILE DRIVING

• 12/15/2017· AIR BAGS

  NEED TO REPLACE WITH A NEW AIR BAG SINCE THIS ONE HAS BEEN RECALLED.

• 12/15/2017· AIR BAGS

  NEED TO REPLACE AIR BAG WITH A NEW ONE SINCE THE AIR BAG HAS BEEN RECALLED

• 12/13/2015· AIR BAGS

  DASH CRACKED RIGHT ABOVE AIRBAG ONLY 40 THOUSAND MILES ON TRUCK. IT'S KNOWN TO BE A WIDESPREAD PROBLEM WITH THESE VEHICLES AND COULD CAUSE A SAFETY CONCERN BEING BY AIRBAG

• 12/12/2014· AIR BAGS,STRUCTURECrash

  I WAS DRIVING INTO THE PARKING GARAGE AT WORK TO A PARKING SPOT. AS I BRAKED AND SLOWED TURNING INTO THE PARKING SPOT THE TRUCK ACCELERATED AND CRASHED INTO A CONCRETE SUPPORT BEAM. AIRBAGS DEPLOYED AND THE TRUCK SUFFERED QUITE A BIT OF DAMAGES TO THE PASSENGER SIDE FRONT END. I AM UNSURE OF SPEED AT TIME OF ACCIDENT. *TR

• 12/11/2012· POWER TRAIN

  2011 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO MECHANICAL, ELECTRICAL AND TRANSMISSION PROBLEMS WITH VEHICLE. *TGW THE CONSUMER STATED WHILE DRIVING DOWN THE ROAD ON A STEEP INCLINE, WITH THE TRUCK AND TRAILER LOADED, THE ENGINE'S RPM SUDDENLY WENT TO 5500 RPM, WITHOUT INCREASE IN ACCELERATION. HE DEPRESSED THE BRAKE TO RELEASE THE CRUISE CONTROL, AND STRONGLY PRESSED THE GAS PEDAL SEVERAL TIMES BEFORE THE ENGINE WOULD RETURN TO A NORMAL RPM.

• 12/10/2019· SEAT BELTS

  PURCHASED A VEHICLE FROM DAVE SMITH MOTORS ON OCT 7,2019 AND THE REAR SEAT BELTS DO T MATCH OR OPERATE AFTER BEING TOLD IT WENT THROUGH A 125 POINT INSPECTION AND ON THEIR SITE SAYS SEATBELTS ARE INSPECTED AND I HAVE UNOPERATIONAL SEAT BELTS WHICH IS A SAFTEY HAZARD ON THEIR PART AS THEY SOLD A VEHICLE WITH UNMATCHED AND OPERATIONAL SAFTEY BELTS.

• 12/04/2017· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

  RANDOMLY WHILE DRIVING, WARNING BELLS & LIGHTS FLASH, MESSAGE IN DIC STATE SERVICE STABILITRAK/TRACTION CONTROL. INSTRUMENT CLUSTER GOES DEAD, A/C QUITS COOLING & RADIO QUITS. IF THE VEHICLE IS IN MOTION IT WILL CONTINUE TO BE DRIVABLE. AS SOON AS YOU STOP OR ARE STOPPED WHEN IT OCCURS, THE TRANSMISSION STOPS WORKING. THE ENGINE CONTINUES TO RUN, AND CAN BE REVVED HOWEVER THE VEHICLE WILL NOT MOVE. AFTER TURNING OFF THE IGNITION, OPENING THE DRIVER'S DOOR AND WAITING A COUPLE OF MINUTES, YOU CAN RESTART THE ENGINE, THE GAUGES AND TRANSMISSION WILL ONCE AGAIN OPERATE. IT HAS NOW STARTED TO PERIODICALLY CAUSE THE DRIVER SIDE LOW BEAM HEADLIGHT AND DRIVER'S DOOR LOCK TO NOT FUNCTION AS WELL.

• 12/03/2015· STRUCTURE

  TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE PARKED, IT WAS NOTICED THAT THERE WAS A FRACTURE ON THE FRONT PASSENGER SIDE WINDOW ABOVE THE AIR BAG AREA. THE VEHICLE WAS TAKEN TO THE DEALER WHO, DIAGNOSED THAT THE TRIM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

• 12/02/2013· SUSPENSION

  TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT DRIVER'S SIDE WHEEL COLLAPSED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE FRONT DRIVER'S SIDE BALL JOINT AND RETAINER BAR WERE FRACTURED. THE VEHICLE WAS DEEMED AS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000. UPDATED 01/23/14*LJ THE CONSUMER STATED THE BALL JOIN GUIDE AND ROD BROKE. UPDATED 01/14/14

• 11/30/2017· AIR BAGS

  TAKATA RECALL. AFTER BEING IN TOUCH ONCE AGAIN WITH CARL BLACK ORLANDO FLORIDA WE ARE STILL TOLD THAT THERE IS NO SOLUTION FOR REPLACEMENT OF TAKATA AIRBAG. WE HAVE TRIED SEVERAL TIMES TO SCHEDULE A REPLACEMENT THE LAST ONE BEING 11/30/2017. WHEN ARE WE GOING TO GET A REPLACEMENT? CARL BLACK REPRESENTATIVE TOLD US OUR VEHICLE IS "SAFE".

• 11/25/2013· VEHICLE SPEED CONTROL

  2011 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO THE VEHICLE THROTTLE POSITION SENSOR RECALL NOTICE. *SMD THE LETTER ADVISED CONSUMERS NOT TO TAKE THEIR VEHICLE TO DEALER, UNLESS THEY EXPERIENCED THE PROBLEM. THE CONSUMER WAS CONCERNED HE MAY EXPERIENCE REDUCED ENGINE POWER, WHILE DRIVING AT NIGHT.

• 11/24/2022· POWER TRAIN

  My truck has been at a dealership since May 31st , 2022. It needs a TCM. While researching , plus calling aftermarket parts suppliers(Auto zone and others) , and also calling auto recycling/salvages yards , there are Zero TCM's available unless you get lucky at a auto salvage yard minutes after a wrecked truck shows up. There is a huge issue with the TCM's failing on these 10 year old trucks , and GM refuses to allow their supplier to make replacement TCM's. I have lost the use of my truck for almost 6 months at this point. I would also like to know how many other customers are waiting for a TCM.

• 11/24/2020· AIR BAGS

  MANUFACTURER RECALL NUMBER2049151 NHTSA RECALL NUMBER16V381 BEEN WAITING FOR YEARS TO FIX THIS MY DASHBOARD IS CRACKING I'M VERY ANGRY CAUSE I TAKE CARE MY TRUCK A LOT AND GM CAN'T FIX IT I TOOK MY TRUCK SEVERAL TIME TO THE DEALERSHIP DIDN'T HELP THEY JUST TOLD ME IS NOTHING THEY CAN DO ONE TOLD ME TRADE MY TRUCK FOR A NEW ONE IS NOT THE WAY TO SELL NEW CARS

• 11/20/2019· STRUCTURE,UNKNOWN OR OTHER

  ON SATURDAY, NOVEMBER 16, 2019, I WAS ATTEMPTING TO EXIT MY VEHICLE WHEN I PULLED THE DOOR HANDLE ONLY TO HAVE IT BREAK OFF IN MY HAND. I WENT TO REACH TO SEE IF THERE WAS ANYTHING LEFT TO PULL TO OPEN THE DOOR ONLY TO FIND THE HANDLE HAD BROKEN OFF CLEANLY FROM THE MECHANISM, LEAVING NO OTHER WAY TO EXIT THE VEHICLE OTHER THAN ROLLING DOWN THE WINDOW AND OPENING THE DOOR FROM THE OUTSIDE THROUGH THE WINDOW OR BY SLIDING ALL THE WAY ACROSS THE VEHICLE TO EXIT THROUGH THE PASSENGER SIDE OF THE VEHICLE. IMMEDIATELY I THOUGHT THAT IF THIS HAD BEEN AN EMERGENCY, SUCH AS A FIRE OR WRECK, I WOULD PROBABLY NOT BE ABLE TO EXIT THE VEHICLE IN A SAFE AND TIMELY MANNER, RISKING FURTHER INJURY OR DEATH. I CALLED MY LOCAL CHEVROLET DEALERSHIP TO INQUIRE ABOUT A REPLACEMENT HANDLE & MECHANISM, ONLY TO BE TOLD THAT THIS IS A COMMON AND SYSTEMIC PROBLEM WITH MOST GM VEHICLES. I VIEW THIS AS A SAFETY CONCERN MORE THAN JUST A NORMAL MAINTENANCE OR REPAIR ISSUE, SIMILAR TO THE SAFETY CONCERN OF A COMMERCIAL AIRCRAFT'S DOOR NOT OPENING IN CASE OF AN EMERGENCY EXIT DURING AN ACCIDENT. GM, FORD, DODGE, AND ALL AUTOMOBILE MAKERS SHOULD ENSURE THAT A COMMON OR SYSTEMIC PROBLEM WITH A SAFETY ITEM, SUCH AS AN EXIT DOOR, SHOULD BE CORRECTED TO AVOID DANGEROUS CONDITIONS. THANK YOU.

• 11/16/2011· STEERING

  TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500 HD DIESEL. THE CONTACT STATED THAT THE STEERING SYSTEM WAS PULLING HARD TO THE LEFT WHILE DRIVING 40 MPH. THE STEERING WHEEL WOBBLED MUCH MORE WHEN DRIVING UPHILL VERSUS DOWNHILL. THE VEHICLE WAS TAKEN BACK TO THE DEALER AT LEAST FIVE TIMES WHO INSPECTED THE FAILURE AND ADVISED THAT THEY WERE UNABLE TO FIND THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE A MINIMUM OF TEN TIMES BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 10,500.

• 11/12/2018· ENGINE

  I WAS TRAVELING TO WORK IN THE FAST LANE OF THE FREEWAY WHEN I HEARD A FAINT SQUEALING NOISE AND THE TRUCK SUDDENLY STARTED RUNNING ROUGH. I BEGAN CROSSING ALL 4 LANES AND BY THE TIME I MADE IT TO THE THE SLOW LANE THE TRUCK COMPLETELY DIED. I WAS ABLE TO SAFELY COAST OFF OF THE FREEWAY DUE TO MY QUICK REACTION AND LACK OF TRAFFIC AT THE TIME, BUT THE SITUATION WAS VERY DANGEROUS AND COULD HAVE BEEN MUCH MORE SO WITH HEAVIER TRAFFIC OR A LESS AWARE DRIVER. LATER DIAGNOSIS AT THE CHEVROLET DEALERSHIP TOLD ME THAT THE CP4 FUEL PUMP DISINTEGRATED INSIDE. AFTER SPEAKING WITH THE DIESEL TECHNICIAN AT THE DEALER I LEARNED THAT IT IS A VERY COMMON PROBLEM AND THE REPAIR COMES WITH A $10,000 PRICE TAG. I WAS ALSO VERY SURPRISED THAT THERE HAS NEVER BEEN A RECALL FOR THIS PROBLEM AND GM CONTINUED TO USE THEM UNTIL 2017...7 YEARS! MY TRUCK IS A 2011 WITH ONLY 54K MILES, AND THEY JUST FIXED A 2017 WITH ONLY 7K MILES! I HAVE SINCE DONE A LOT OF RESEARCH FINDING HUNDREDS OF LOW MILEAGE GM DURAMAX DIESEL BETWEEN 2011-2017 WITH THE EXACT SAME FAILURE. I WAS ABLE TO GET THE BOTTOM OF THE FAILURE ITSELF AND I FOUND THE FOLLOWING...THE BOSCH CP4 FUEL PUMPS THAT WERE USED IN THESE TRUCKS (ALSO FOUND IN LATE FORD AND VW DIESELS) ARE MADE IN EUROPE TO DIFFERENT SPECIFICATIONS. THE PUMPS RELY ON LUBRICANT FOUND IN DIESEL #1 TO OPERATE SMOOTHLY AND LAST A LONG TIME. HERE IN THE U.S. WE ONLY HAVE DIESEL #2 WHICH LACKS THAT LUBRICANT AND CAUSES THE INTERNAL PARTS OF THE PUMP TO DISINTEGRATE SENDING METAL SHAVINGS THROUGHOUT THE ENTIRE FUEL SYSTEM. THIS IS WHY THE REPAIR AVERAGES $10,000 ACROSS THE COUNTRY, THE ENTIRE FUEL SYSTEM BECOMES CONTAMINATED AND HAS TO BE REPLACED. I CONTACTED GM AND THEY DON'T BELIEVE THIS IS A SAFETY ISSUE. A VEHICLE SUDDENLY DIEING WITH SECONDS NOTICE ON THE FREEWAY IS CERTAINLY A SAFETY ISSUE IN MY EYES. ESPECIALLY WHEN IT'S A COMMON FAILURE THAT CAN BE PREVENTED.

• 11/10/2017· AIR BAGS

  TAKATA RECALL - MY TRUCK'S AIRBAGS WERE RECALLED 05/27/2016 AND I HAVE TRIED TO HAVE SELMAN CHEVROLET, WHO SOLD ME THE TRUCK, CHECK AND REPLACE THE AIRBAGS BUT THEY KEEP GIVING ME A RUN AROUND AND THEY CLAIM THEY DO NOT HAVE BAGS FOR REPLACEMENT. TAKATA HAS FOUND THAT THE PROPELLANT DEGRADES AND THE BAGS MAY RUPTURE, CAUSING SERIOUS OR FATAL INJURY. HOWEVER, I AM EXPECTED TO CONTINUE DRIVING MY TRUCK AND RISK DEATH OR INJURY! SELMAN CHEVROLET IN ORANGE, CA DOES NOT CARE AND IN EFFECT - REFUSES TO DO THE SAFETY RECALL!.

• 11/09/2020· AIR BAGS

  4TH COMPLAINT ON THIS RECALL, STILL NO REMEDY FOR THIS BUT GM HAS MADE 10 MORE YEARS OF TRUCKS AND SELL REPLACEMENT AIR BAGS FOR THIS MODEL, NOT A GOOD SAFETY RECALL IF THEY ARE WAITING FOR SOMEONE TO DIE BEFORE DECIDING THIS VEHICLE IS TRULY AFFECTED BY THE AIRBAG THEY INSTALLED. WILL NEVER BUY ANOTHER GM VEHICLE AGAIN. STILL NO RESPONSE FROM LAST COMPLAINT. NHTSA SHOULD BE DEFUNDED.

• 11/07/2017· AIR BAGS

  TAKATA RECALL LACK OF INFORMATION IS ASTOUNDING, WEB SITE AND PHONE NUMBER ARE A LOOP, REFER TO EACH OTHER AND OFFER NO SPECIFICS. DEALER SAYS 'PARTS NOT AVAILABLE' FOUND INFO GM WAS CONDUCTING 'STUDY' BUT NO INFO OF NHTSA ACTIONS RE THIS STUDY. I'M IN ATLANTA AND A K2500HD DON'T FIT IN A GARAGE! CAN'T GET MUCH MORE HEAT AND HUMIDITY EXPOSURE THAN HERE!

• 11/07/2013· STEERING

  TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE STEERING WHEEL JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 40,000.

• 11/06/2012· SUSPENSION

  TL* THE CONTACT OWNS A 2011 CHEVEROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING UP A DIRT HILL AT APPROXIMATELY 2MPH THE CONTACT STATED THE LOWER CONTROL ARM SNAPPED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE FRONT AXLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE AND THE CURRENT MILEAGE WAS 15,000. THE VIN NUMBER WAS NOT AVAILABLE.

• 11/06/2011· SUSPENSION,WHEELSCrash

  WHILE TOWING A 5TH WHEEL TRAILER AT 60 MPH, THE RIGHT REAR (PASSENGER) WHEEL CAME OFF THE TRUCK. FIVE OF THE EIGHT WHEEL STUDS SHEARED OFF, THREE OTHERS LOST THEIR LUG NUTS. THE TRAILER WEIGHT DID NOT EXCEED THE AXLE, WHEEL OR TIRE WEIGHT RATINGS. *TR

• 10/31/2013· FUEL SYSTEM, DIESEL

  MESSAGE CAME ON DIC SAYING LOW DEF 727 MILES. DID NOT QUITE KNOW WHAT THAT MEANT. FOUND OUT. GM SAYS IT SHOULD COME ON AT 1000 MILES. NOPE. CAME ON 2 X 727 AND 72. THERE IS NO WAY TO CHECK THE DEF LEVEL. SOMEONE REALIZED THIS AS THE NEWER TRUCKS HAVE GAUGES OR OTHER WAYS TO CHECK. I FEEL THIS COULD BECOME AN ISSUE IF THE VEHICLE GOES INTO LIMP MODE AND NO CLOSE PLACES TO PURCHASE DEF. I TALKED TO GM. THEY DON'T SEEM TO CONCERNED ABOUT THE WHOLE THING. A SIMPLE FIX WOULD BE TO MAKE IT LIKE THE TRANSMISSION FLUID CHECK. PULL OUT THE DIP STICK/CHECK THE FLUID/ADD FLUID IF NECESSARY THROUGH THE SAME TUBE THAT THE DIPSTICK CAME OUT OF. MY TRUCK HAS A TUBE UNDER THE HOOD WHERE YOU ADD DEF. AGAIN THERE IS NO WAY TO SEE HOW MUCH YOU NEED. YOU JUST KEEP ADDING TILL IT SPITS OUT OF THE TUBE. I FEEL GM SHOULD TAKE CARE OF THIS ISSUE WITH AN UPDATE OF SOME SORT SO A MOTORIST VEHICLE SUDDENLY STARTS SLOWING DOWN ON THE HIGHWAY. THANKS FOR YOUR INTEREST.. *TR

• 10/30/2015· VISIBILITY/WIPER

  THE DEFROST ON MY TRUCK DOES NOT FUNTION PROPERLY. IT MAY TAKE UP TO 15 TO 20 MINUTES FOR MY FRONT WINDSHIELD AND DRIVER AND PASSENGER WINDOW TO CLEAR. THE WINDOWS ARE CLEAR WHEN I PULL OUT OF THE GARAGE. AS I AM TRAVELING TO MY DESTINATION THE WINDSHIELD AND DRIVER AND PSSENGER WINDOWS FOG UP. I USUALLY PULL OVER TO THE SIDE OF THE ROAD UNTIL IT CLEARS. I LET MY TRUCK WARM UP BEFORE LEAVING THE DRIVEWAY SO THE AIR COMING OUT IS WARM. MOST OF THE TIME I MAY HAVE AN 8 INCH CIRCLE TO SEE OUT OF. IF I WIPE IT OFF IT COMES BACK AGAIN. THIS HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE IN 2014. I DIDN'T LIKE BUT I WAS LIVING WITH IT. BUT THIS IS CERTAINLY A HAZARD TO ME AND OTHER DRIVERS.

• 10/28/2020· UNKNOWN OR OTHER

  POOR QUALITY, SHARP PIECES OF BROKEN DASH AROUND PASSENGER AIRBAG. CRACK EXTENDS TO RADIO. CHEAP PLASTIC PARTS SHAME ON GM FOR NOT RECALLING THIS. MY 09 F-150 HAS NO CRACKS OR POOR QC. THIS TRUCK IS NOT SAFE IN THE EVENT OF A COLLISION ANYONE DRIVING IT SHOULD WEAR OSHA RATED SAFETY GLASSES.

• 10/28/2015· STRUCTURE

  TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT THERE WAS A CRACK ON THE DASHBOARD. THE CONTACT MENTIONED THAT THE CRACK WAS APPROXIMATELY SIX INCHES WIDE AND NEAR THE INSTRUMENT CLUSTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

• 10/28/2013· STRUCTURE

  FIRST I WENT TO OPEN MY FRONT PASSENGER DOOR FROM THE OUTSIDE AND THE CHROME DOOR HANDLE CAME OFF THE TRUCK IN MY HAND. APPROXIMATELY A WEEK LATER, THE DRIVER DOOR HANDLE ALSO CAME OFF IN MY HAND AS WELL. BOTH INSTANCES RENDERED THE DOOR INOPERABLE FROM THE OUTSIDE OF THE VEHICLE. *TR

• 10/27/2015· UNKNOWN OR OTHER

  I WAS DRIVING ON NJTP MY DAUGHTER WAS FOLLOWING BEHIND ME AND CALLS ME (HANDSFREE) SAYING MY BRAKE LIGHTS ARE ON . SO I TAP MY BRAKES A FEW TIMES THEN PULL UP ON OEDAL AND LIGHTS GO OFF THEN MY CC STARTED WORKIMG AGAIN .AT SAME TIME MY STABILTRAC IDIOT LIGHT COMES ON TO GET IT SERVICED SO MAKE APPT AND THEY FIND NO PROBLEM WITH STABILTRAC AND TELL ME IM DRINEING WITH FOOT ON THE BRAKE.HOWEVER I DID SOME CHECKING AND IF I STEP ON MY BRAKES LET OFF AT TIMES MY BRAKE LIGHTS STAY ON. IVE AL SO NOTICED WHEN I AUTO START BRAKE LIGHTS STAY ON .ENGLEWOOD CHEVY SAYS ITS MY BAD DRIVING HABITS 2 FOOT DRIVER I SAY FAULTY VEHICLE IS THERE A STATE AGENCY TO VERIFY ITS THE VEHICLE. IVE TRIED EMAILING SERVICE DEPT BUT NO REPLY. JUST LAST WEEK IN NEW YORK POST WAS A STORY OF A LADY WHO FOR WHAT EVER REASON LOST HER LEGS DUE TO SOME KIND OF PROBLEM WITH THE STABILTRAC .I DO NOT WANT TO BE A STAT ON THIS .

• 10/27/2013· ENGINE,FUEL/PROPULSION SYSTEM

  AT 36000 MILES THE ENGINE BURNS OIL. SO FAR AS OF 46000 MILES PISTONS BURNED HAVE BEEN REPLACED PVC FILTER AND VALVE WERE REPLACED ALONG WITH VALVE COVER. AT PRESENT 54000 MILES ENGINE STILL BURNS OIL. *TR

• 10/26/2011· STEERING

  WHEN TRAVELING ON A GRAVEL ROAD OR DRIVING ON SOME PAVED ROADS, THE STEERING WHEEL OF MY TRUCK PULLS BACK AND FORTH IN MY HAND AND GRABS ON BUMPS. THIS SUMMER THE PROBLEM WAS SO SEVERE I GOT UNDER THE TRUCK TO SEE WHAT MAY BE CAUSING THE MOVEMENT. I FOUND OUT THERE WAS NO STEERING STABILIZER SHOCK INSTALLED ON THE TRUCK. THE BRACKETS TO HOUSE THE STABILIZER SHOCK ARE THERE, BUT THE STEERING STABILIZER SHOCK ITSELF IS NOT THERE. I TOOK THE TRUCK TO THE DEALER AND WAS TOLD BY DEALER THAT THE TRUCK DOESN'T COME WITH A STEERING STABILIZER SHOCK. HE DIDN'T SEEM TO KNOW WHY THE TRUCKS DON'T COME WITH THE STABILIZER SHOCK, BUT THERE IS AN AFTER-MARKET PART THAT THE CUSTOMER CAN ORDER AND THEY WILL INSTALL FOR ABOUT $200. I CONTACTED GENERAL MOTORS TO ASK FOR AN EXPLANATION AS TO WHY SUCH AN IMPORTANT STEERING COMPONENT WAS NOT PROVIDED IN THE TRUCK. RAMON FROM CUSTOMER SERVICE CALLED ME TO EXPLAIN THAT THE TRUCK WAS "DESIGNED" WITHOUT THE STEERING STABILIZER SHOCK. THERE WERE BRACKETS TO HOUSE THE SHOCK INCLUDED FROM THE FACTORY AND INDEED THERE IS AN AFTER-MARKET SHOCK I COULD BUY AND HAVE INSTALLED AT MY OWN EXPENSE. I ARGUED THAT THIS WAS A SAFETY ISSUE AND FELT THAT THIS WAS A DEFECTIVE FACTORY ISSUE. THE TRUCK SHOULD COME WITH THE SHOCK AND IT IS NOT SAFE TO DRIVE UNDER CERTAIN CONDITIONS WITHOUT IT. I DON'T BELIEVE PEOPLE WHO ARE BUYING THE NEW TRUCKS ARE EVEN AWARE THAT THE STEERING STABILIZER SHOCK IS MISSING. IT WILL BE JUST A MATTER OF TIME BEFORE THERE IS AN ACCIDENT CAUSED BY STABLE STEERING FAILURE. I WOULD LIKE IT PUT ON RECORD THAT IF ANY INJURIES OR ACCIDENTS ARE CAUSED BY THIS "DESIGN" FLAW, THERE SHOULD BE RECOURSE PUT DIRECTLY UPON THE SHOULDERS OF GENERAL MOTORS WHO DELIVERED THE TRUCKS WITHOUT THIS IMPORTANT PART, WHO REFUSES TO PUT THE PART ON WHEN THE CUSTOMER FINDS OUT, AND DOES NOT EVEN TELL THE CUSTOMER THAT THE PART IS NOT THERE.

• 10/25/2018· AIR BAGSCrash

  TAKATA RECALL: MY FAMILY AND I SUFFERED A SEVERE CAR ACCIDENT AND NONE OF THE AIR BAGS DEPLOYED. WE HIT GOING 70MPH INTO A FLIPPED 18 WHEELER ON THE HIGHWAY.

• 10/25/2017· ELECTRICAL SYSTEM,ENGINEFire

  BATTERY NEEDED TO BE JUMPED OFF. JUMPED OFF BATTERY AND THEN DECIDED TO GO AND PURCHASE A NEW ONE. WE WERE DRIVING DOWN THE HIGHWAY AT 60MPH, FLAMES AND SMOKE STARTED COMING UP OVER HOOD. PULLED OVER, PARKED AND JUMPED OUT AND STARTED THROWING ITEMS OUT OF VEHICLE. CALLED 911, BUT BY THE TIME THEY ARRIVED, THE TRUCK WAS TOTALLY ENGULFED. IT IS A COMPLETE LOSS.

• 10/24/2017· AIR BAGS

  TAKATA RECALL: CHEVROLET IS NOT OFFERING A FIX FOR THIS PROBLEM. "REMEDY NOT YET AVAILABLE."

• 10/24/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION CHEVROLET MESA (6330 E SUPERSTITION SPRINGS BLVD, MESA, AZ 85206; 480-615-4500) WHO INFORMED THE CONTACT THAT THE PARTS FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 10/24/2013· ELECTRICAL SYSTEM

  UPON THE START UP, THE INSTRUMENT CLUSTER WILL BEGIN TO SHUT GAUGES DOWN, TURN ON ALL WARNING LIGHT, TACH AND SPEEDOMETER GO TO 0. THEN THE TACH/SPEEDO WILL COME BACK WITH ALL GAUGES OFF AND ALL WARNING LIGHTS ON. THEN THE GAUGES COME ON AND THE WARNING LIGHT WILL TURN OFF. THIS CAN CONTINUE UP TO 15-20 MINUTES WHILE UNDER WAY. IT ACTUALLY APPEARS THE TRUCK HAS IS NOT RUNNING WHILE YOU ARE ACTUALLY TRAVELING AT ANY SPEED. I HAVE HAD THE ISSUE HAPPEN WHILE SITTING IN THE PARKING LOT AND MOVING OVER 60 MPH. IT IS TEMPERATURE RELATED WHEN IT IS COLD OUT (40 DEGREES), THE SEQUENCE HAPPENS EVERY 20-30 SECONDS WITH THE CLUSTER NOT TOTALLY WORKING FOR MORE THAN 15 SECONDS. THIS CONTINUES FOR OVER 5-10 MINUTES! THIS ISSUE IS SPOT ON TO AN ISSUE/RECALL OF '03-08 GM TRUCKS. *TR

• 10/22/2014· STRUCTURE,UNKNOWN OR OTHER,EQUIPMENT ADAPTIVE/MOBILITYCrash

  BACKED INTO HAY RAKE

• 10/18/2017· AIR BAGS

  TAKATA RECALL-THIS WAS IDENTIFIED IN MAY OF 2016. AS OF TODAY, 10/17/17 THERE IS NO FIX AND MY LIFE IS AT STAKE EVERY DAY.

• 10/18/2013· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE FUEL TANK WAS FILLED WITH UREA SPECIAL FUEL FOR DIESEL TRUCKS. THE CONTACT WAS DRIVING 5 MPH, WHEN THE VEHICLE UNEXPECTEDLY DECELERATED FROM 55 TO 5 MPH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER AND THE MECHANIC STATED THAT THE HEATER IN THE UREA TANK HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 59,000.

• 10/17/2014· STRUCTURE

  DASHBOARD CRACKED IN TWO PLACES AT THE AIRBAG ON PASSENGER SIDE. *TR

• 10/17/2013· POWER TRAIN

  TRUCK DOWNSHIFTS TO PASSING GEAR SUCH AS ENTERING A HIGHWAY ON RAMP AND STEPPING DOWN TO ENTER SLOWER TRAFFIC ENGINE REVS TO RED LINE ON TACH BECAUSE IT DOES NOT SHIFT INTO ANY GEAR LEAVING YOU HUNG OUT TO DRY IN TRAFFIC UNTIL YOU FIGURE OUT WHAT'S GOIN ON YOU HAVE FULLY LET UP FOR IT TO FIND A GEAR BY THIS TIME YOUR SPEED CAME DROP 10 MPH VERY DANGEROUS , HAD TO TWO DIFFERENT DEALERS TWICE BOTH SAID IT HAS NO PROBLEM ONE SAID IT WAS THE TORQUE MANAGEMENT SYSTEM AND IT WAS NORMAL.BUT IF I WANTED IT TO GO AWAY TAKE IT SOME WHERE AND HAVE THE PROGRAM WIPED FROM COMPUTER BUT WARRANTY WILL THEN BE VOID.ALSO TRUCK SLAMS INTO GEAR WHEN SLOWING DOWN TO GO AROUND A CORNER.WHEN STARTING VEHICLE IT JUMPS FORWARD SO BAD I AM AFRAID TO KEEP IT IN MY GARAGE. SPOKE TO TWO DIFFERENT CHEVY REPS BOTH ARE LIKE TALKING TO A WALL ,THEY ARE NOT EMPLOYED TO HELP YOU JUST TO RUN AROUND IN CIRCLES UNTIL YOU GIVE UP.RESEARCH ALL CHEVY PRODUCTS BEFORE BUYING. SILVERADOS HAVE ALOT OF TRANSMISSION ISSUES. JUST A HORRIBLE TRUCK. *TR

• 10/16/2020· AIR BAGS

  TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION REGARDING NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE LOCAL DEALER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 10/15/2013· FUEL/PROPULSION SYSTEM

  EVERYTIME I GO TO THE PUMP IT KICKS OUT LIKE THE TANK IS FULL. IF YOU HOLD THE NOZZLE AS ITS BARELY COMING OUT IT WILL WORK NORMAL BUT YOU CANT EVEN USE THE LOWEST NOTCH ON THE PUMP TO SET IT ON TO PUMP GAS, IT WONT WORK. SO IT NEEDS TO BE FIXED AND I'VE TOLD THE CHEVY DEALER ABOUT IT AND THEY SAID THERE IS NOTHING WRONG WITH IT AND NO RECALL. IM TRYING TO MAKE IT A RECALL NOW SO IT WILL BE FIXED. *TR

• 10/13/2015· WHEELS

  VIBRATION FOR THE REAR OF THE TRUCK HAD BEEN DOING THIS SINCE NEW. TOOK IT TO THE DEALER THEY BALANCED THE TIRES IN 7 MAR 2012. NO CHANGE VIBRATION STILL THERE. TOOK IT TO DISCOUNT TIRE REBALANCED STILL NO GO. I WROTE IT OFF THINKING THIS WAS NORMAL FOR 2500 SERIES TRUCKS. AUG 2015 I UPGRADED THE RIMS TO FORGED J RATED 6,600LBS AND TIRES TO H RATED 4,940LBS. BECAUSE OF THE HIGHER AIR PRESSURE THIS MADE THE VIBRATION WORSE. I PUT THE TRUCK ON JACK STANDS AND RAN IT IN GEAR TO TROUBLE SHOOT THE PROBLEM. WHAT I FOUND BOTH REAR AXLE HUBS ARE WARPED CAUSING THE WHEELS TO WOBBLE SEVERELY. I TOOK IT TO THE DEALER THEY INITIALLY DID NOT WANT TO LISTEN TO ME AND I HAD A VIDEO OF IT. THEY FINALLY LOOKED AT THE VIDEO AND WENT TO CHECK OUT THE TRUCK. AN HOUR LATER THEY CALL PAYING THE TRUCK WAS READY FOR PICKUP. THEY TOLD ME IT WAS ONLY OUT .015THS. I A TRAINED MECHANIC AND THIS IS SIMPLY BS. I CAN SEE THE WOBBLE WITH BY BARE EYES THAT'S MORE THAN .O15 THOUSANDS. ON TOP OF THAT IT'S NOT COVERED UNDER THE WARRANTY. THE TRUCK HAD 96000 PLUS MILES ON IT ATT. THE DEALER DID NOT DOCUMENT THIS AND BASICALLY WROTE IT OFF. I HAVE A VIDEO OF THIS BUT IT'S TOO BIG TO SEND AND IT'S IN WMV FORMAT. PLEASE GIVE ME AN ADDRESS AND POINT OF CONTACT SO I CAN SEND YOU THE CD. THE VIDEO SAYS IT ALL THIS IS A FACTORY DEFECT PLAIN AND SIMPLE.