2011 Chevrolet HHR Panel

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/28/2013· SERVICE BRAKES

  I PURCHASE THE VEHICLE IN FEBRUARY 2013 WITH 54000 MILES ON IT. THERE WAS A SHAKING IN THE FRONT END WHILE BRAKING. I WAS INSURED AT THE DEALERSHIP THAT IT WAS BECAUSE IT HAS NEW BRAKES AND IF IT DOES NOT STOP BRING IT BACK AND THEY WILL FIX IT. I BROUGHT IT BACK AND THEY ROTATED THE ROTORS. IT WORKED WELL FOR ABOUT TWO WEEKS. THE ROTORS STARTED SHAKING AGAIN AFTER ONLY TWO WEEKS. SO I BROUGHT IT BACK AGAIN AND THEY PUT NEW ROTORS ON THE VEHICLE. IT HAS STARTED AGAIN WITH THE NEW ROTORS. THIS TIME IT STARTED WITH IN A MONTH. MY CAR WHILE BREAKING WILL SOMETIME FEEL LIKE THERE IS ICE UNDER IT ON DRY ROADS. I AM GOING TO TAKE IT TODAY TO BIG O TIRES AND HAVE A FRIEND WORK ON IT THAT I TRUST. THE CAR JUST HIT 70000 MILES. I HAVE DONE ONLY ONE OIL CHANGE AND TAKING THE CAR IN THREE TIMES FOR WRAPPED ROTORS. THERE IS SOMETHING WRONG THAT THEY ARE JUST IGNORING. I STATED THAT I TOOK IT IN TWICE I TOOK IT TO PINEGAR CHEVORLET IN BRANSON, MO WHERE I PURCHASED THE VEHICLE. HERE IS SOME SPECIFIC INFORMATION ON SERVICE DATES AND MILEAGE PURCHASE OF VEHICLE: 02/14/2013 52534 MILES 1ST REPAIR: 04/22/2013 ROTATED ROTORS 56032 MILES 2ND REPAIR: 08/24/2013 61,107 REPLACED ROTORS WENT AND TALKED TO PINEGAR CHEVROLET TOLD THEN THAT THEY ARE VIBRATING AGAIN ON 10/26/2013 65777 MILES. BLAMMED THE WHOLE THING ON MY DRIVING. THE ROTORS ARE THINNER THEN THEY ARE IN THE NEW CARS. THEY DO IT TO BE MORE FUEL EFFICIENT. IT WILL COST ABOUT 100 TO ROTATE THE ROTORS. THERE IS SOMETHING WRONG WITH MY BRAKING SYSTEM AND THEY ARE JUST IGNORING IT. *TR

• 12/25/2021· FUEL/PROPULSION SYSTEM

  Fuel line leak by rear driver side tire. Vehicle was hard to start then ran fine as had lost fuel pressure while sitting not running. Noticed fuel on ground by tire contacting dealer Monday for repair.

• 12/23/2020· FUEL/PROPULSION SYSTEM

  FUEL LEAK BY DRIVERS SIDE REAR WHEEL SPRAYING ON EXHAUST SYSTEM DISCOVERED WHILE CAR WAS IDLING IN DRIVE WAY

• 12/19/2024· FUEL/PROPULSION SYSTEM

  Last week, I noticed fuel leaking out from the bottom of my vehicle on the rear passenger side in my driveway after returning home. I had my vehicle towed into a local shop to get looked at. The shop informed me that my entire fuel line assembly needed to be replaced. They stated that the metal assembly has rusted and corroded over time. At the time of this writing, my vehicle is still in the shop awaiting to get fixed. It is available to be inspected upon request. There are no warning signs on my computer system prior to this. This leaking fuel could have put myself and my family at risk for harm due to the fire risk.

• 12/19/2018· STEERING

  TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE OPERATING THE VEHICLE, A RATTLING NOISE WAS HEARD COMING FROM THE DASHBOARD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING SHAFT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. PIONEER CHEVROLET (1315 PIKE ST, MARIETTA, OH) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

• 12/18/2012· STRUCTURE,LATCHES/LOCKS/LINKAGES

  TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER'S SIDE INTERIOR DOOR HANDLE FRACTURED AND SEPARATED FROM THE DOOR PANEL. THE CONTACT HAD TO OPEN THE DRIVER'S SIDE WINDOW AND REACH OUT TO OPEN THE DOOR USING THE EXTERIOR DOOR HANDLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 40,298. THE CONSUMER STATED WHEN HE EXITED THE VEHICLE, THE INSIDE DRIVER'S DOOR HANDLE SNAPPED OFF AND BROKE. UPDATED 01/07/13

• 12/17/2021· FUEL/PROPULSION SYSTEM

  The fuel line has corroded near the driver rear tire and is leaking fuel near the exhaust pipe. The leak is bad enough to create a 12 inch puddle in less than 30 seconds.

• 12/10/2014· ELECTRONIC STABILITY CONTROL (ESC),ENGINE

  I WORK TWO JOBS JUST BOUGHT MY 2011 CHEVY HHR JUST OVER A YEAR AGO AND STARTED GETTING REDUCED ENGINE POWER LIGHT AND THEN LOSE POWER AND HAVE TROUBLE GOING OVER 20 STRUGGLES TO GET TO 40 MPH I HAVE 3 YOUNG CHILDREN THAT RIDE WITH ME AND THERE SAFETY IS NUMBER ONE AND IF I CAN'T TRUST MY NEW VEHICLE THEN HOW CAN I TRUST CHEVY. *TR

• 12/08/2015· STRUCTURE

  TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE INTERIOR DOOR HANDLE FRACTURED. THE CONTACT WAS ABLE TO EXIT THE VEHICLE AFTER ACCESSING THE EXTERIOR DOOR HANDLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

• 12/08/2014· ENGINE

  TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. THE CONTACT HAD TO RECHARGE THE BATTERY IN ORDER FOR THE VEHICLE TO START. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNAVAILABLE.

• 12/04/2016· AIR BAGS

  AIR BAG LIGHT REMAINS ON

• 11/23/2020· FUEL/PROPULSION SYSTEM

  GAS LEAK UNDER CAR DRIVERS SIDE NEAR THE FRONT OF THE REAR TIRE. REPLACED FUEL LINES. PUDDLES OF GASOLINE UNDERNEATH CAR AND STRONG SMELL OF FUMES.

• 11/23/2017· UNKNOWN OR OTHER

  BOTH FRONT INSIDE DOOR HANDLES BROKE OFF ON SEPARATE OCCASIONS. THE ONLY WAY OUT WAS TO LOWER THE WINDOW AND OPEN FROM THE OUTSIDE. THE SITUATION COULD BE AN EXTREME HAZARD SHOULD THE VEHICLE BE ON FIRE OR UNDER WATER. WHAT IF IN A COLD CLIMATE THE WINDOW WAS FROZE? WHAT IF THE VEHICLE WAS IN AN ACCIDENT AND WOULDN'T START THEREFORE THE WINDOW WOULDN'T WORK. WHAT IF A ELDERLY PERSON OR A CHILD WAS IN THE PASSENGER SEAT AND WAS UNABLE TO LOWER THE WINDOW AND OPEN FROM THE OUTSIDE? INTERNET RESEARCH SHOWS NUMEROUS OTHER INCIDENTS OF THE SAME PROBLEM. THE POTENTIAL FOR LIFE AND DEATH IS LIKELY, NOT TO MENTION NEARLY $600 FOR REPAIRS. VEHICLES ARE EQUIPPED WITH DOOR HANDLES FOR A PURPOSE.

• 11/22/2021· UNKNOWN OR OTHER

  In 2016 the rear passenger door latch failed. Thinking it was a natural wear & tear type thing, we ordered parts online and re[paired it ourselves for about $100 With in 6 months something inside the door failed, we opened it up and thought we repaired it again, but something is wrong and it just wont open. Has not opened in over 5 years, but I can live with it. after all it is the rear passenger door. In 2018 the front passenger door latch failed and again we ordered parts online and repaired it ourselves for about $100. In 2019 the spring inside the front passenger door broke, but since the door still opened & locked, we let it ride. I can live with the interior door handle feeling loose as long as it still opens the door. In June, 2021 the front drivers interior door handle broke off in my hand while opening the car door. I took it to the dealership for repair at a cost of $237....should have just ordered the part and replaced it myself....or switched out the one from the rear passenger door (lol) since we dont use that door anymore. Wednesday, 11/17/21, the driver front door latch failed. It would not have been much of an issue, but we were not home and I had to drive home with the window down and holding the door closed. This caused my husband, who already has anxiety issues, MUCH anguish. I now also had to deal with his having a panic attack while driving, with the window down and holding the door so it would not open while moving. We did stop at the local mechanic and their initial parts search says $245 for parts, plus labor, so roughly $400 this time. I am starting to wonder if the door latches on Chevy cars are just defective and needed to be recalled way before 2016? I know there was a recall on Ford door latches. I have heard instances where the hatch latches have failed on 2011 HHRs, so I know it is just a matter of time before my hatch latch as well as the drivers rear door latch fails.

• 11/19/2012· SEATSFire

  TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE HEATED SEAT WARMER FOR THE FRONT DRIVER'S SEAT CAUGHT ON FIRE. THE CONTACT STATED THAT THE VEHICLE WAS POWERED OFF AT THE TIME OF THE FAILURE. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO PROVIDE A SPECIFIC CAUSE FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 36,000.

• 11/18/2018· ENGINE

  THE ENGINE BEGAN A RANDOM MISFIRE PROBLEM, P0300 CODE. I GOT THE THROTTLE BODY CHANGED OUT, NOW THE CAR REVS HIGHER EVERY TIME I START IT. IT GIVES ITSELF FUEL IN REVERSE AND DRIVE, WITH NO HELP FROM THE GAS PEDAL. IT IS UNSAFE.

• 11/16/2015· STRUCTURE

  I AM FILING THIS COMPLAINT, AS A SAFTY CONCERN / HAZARD NOTICE, ASSOCIATED WITH MY 2011 CHEVROLET HHR. PLEASE BE ADVISED THAT THIS VEHICLE WAS PURCHASED NEW BY ME, AND HAS NEVER BEEN INVOLVED IN ANY TRAFFIC ACCIDENTS. THIS COMPLAINT CONCERNS THE MECHANICAL FAILURE OF THE VEHICLES DRIVERS SIDE, REAR DOOR LATCH. ON NOVEMBER 12, 2015, AFTER PICKING UP MY DOG FROM THE GROOMER, I PLACED HER INTO HER CARRIER, LOCATED BEHIND THE DRIVERS SEAT. I CLOSED THE DOOR, AND PROCEEDED TO DRIVE OUT OF THE PARKING LOT. AS I BEGAN TO PULL OUT, ONTO THE ROADWAY, I GLANCED AT MY OUTSIDE REARVIEW MIRROR, AND NOTICED THAT THE DOOR HAD PARTIALLY OPENED. I IMMEDIATELY STOPPED, THINKING THAT I HAD POSSIBLY NOT CLOSED THE DOOR SECURELY, OR THAT THERE WAS POSSIBLY SOMETHING IN THE WAY THAT PREVENTED THE DOOR FROM LATCHING CLOSED. EXITING THE VEHICLE, I LOOKED FOR ANYTHING THAT COULD HAVE BEEN IN THE WAY, BUT THERE WAS NOTHING. I ATTEMPTED TO FIRMLY "CLOSE" THE DOOR, HOWEVER, THE DOOR WOULD NOT LATCH CLOSED. I WAS ABLE TO DRIVE THE VEHICLE HOME WHILE MY WIFE HELD THE DOOR CLOSED WITH OUR DOG LEASH ATTACHED TO IT. AFTER RETURNING HOME, I WAS ABLE TO EXERCISE AND EXAMINE THE DOOR LATCH, AND CONCLUDED THAT IT IN FACT HAD "MECHANICALLY FAILED". THE DOOR LATCH WOULD HAVE TO BE REMOVED AND REPLACED. I CONTACTED BRAD'S COLLISION CENTER ( 22202 N. 19TH AVE., PHOENIX, AZ 85027 ), IN THE AFTERNOON, TO HAVE THE LATCH LOOKED AT, AND CONFIRM MY CONCLUSION THAT IT HAD FAILED. THE INSPECTOR AGREED ( COMMENTING THAT THIS FAILURE WAS "VERY RARE" ). AT THIS POINT, I MADE ARRANGEMENTS FOR THE LATCH REMOVAL AND REPLACEMENT, TO BE DONE ON 11/13/15. THE DOOR LATCH WAS REPLACED. A COPY OF THE REPAIR ORDER IS INCLUDED. THE FAILED REAR DOOR LATCH WAS RETURNED TO ME, AND I WILL STORE IT, IN THE EVENT THAT THE NHTSA WOULD WANT IT / NEED IT, TO PERFORM A FAILURE ANALYSIS.

• 11/15/2015· ELECTRONIC STABILITY CONTROL (ESC)

  WHILE DRIVING AT A SPEED OF 45 MILES PER HOUR , ALL OF A SUDDEN IN THE DIC A ESC ACTIVE STARTED FLASHING AND MY CAR START LOSING SPEED AND IT FELT LIKE THE TRACTION KICKED IN. I IMMEDIATELY LOOKED DOWN TO MAKE SURE IT HAD NOT JUMPED OUT OF GEAR. IT WAS IN THE CORRECT GEAR. THE ESC ACTIVE WENT AWAY AFTER ABOUT 45 SECONDS, AND ABOUT A MILE DOWN THE ROAD IT DID THE SAME THING AGAIN AND I HAD TO PUT ON MU EMERGENCY FLASHERS AND PULL OFF THE ROAD. BY THE TIME I GOT IT TO THE SIDE OF THE ROAD , THE STEERING WHEEL STARTED TO LOCK UP AND IT ACT LIKE IT DID NOT WANT TO STOP WHEN I APPLIED THE BRAKES. BY THIS TIME THE SPEED HAD DROPPED TO ABOUT 15 MILES PER HOUR. THE ROAD CONDITIONS WHEN THIS HAPPEN WAS DRY , AND THE TIRES AND THE BRAKES ON MY CAR WAS IN GOOD WORKING CONDITION. ONCE IT WAS TOWED TO MY HOUSE I DROVE IT AROUND MY NEIGHBORHOOD ABOUT 5 TIMES AND NOTHING HAPPENED. I AM TOO SCARED TO DO IN HIGHWAY DRIVING OF THIS CAR, BECAUSE IF IT HAPPENS WHILE I AM ON THE INTERSTATE DRIVING I COULD POSSIBILITY BE IN A ACCIDENT IF THIS HAPPENS. I HAVE READ OTHER REVIEWS ABOUT THIS HAPPENING , BUT HAVE NOT GOT ANY REASONS TO WHY THIS IS HAPPENING. THE CAR HAS ROUGHLY 87570 MILES ON IT. I WILL BE CONTACTING THE CHEVROLET PEOPLE TOMORROW, BEFORE I TAKE IT TO A REPAIR SHOP.

• 11/15/2012· ELECTRONIC STABILITY CONTROL (ESC)

  TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL WOULD ENGAGE INDEPENDENTLY AS THE SERVICE ESC WARNING LIGHT ILLUMINATED. THE FAILURE ONLY OCCURRED WITH THE FRONT PASSENGER SIDE WHEEL AND WOULD FEEL SIMILAR TO THE WHEEL SEIZING. THE VEHICLE WAS DIAGNOSED BY THE DEALER BUT THEY WERE NOT ABLE TO DUPLICATE THE ERROR. THE CONTACT STATED THAT THE MANUFACTURER WAS AWARE OF THE PROBLEM, BUT THEY COULD NOT DETERMINE HOW TO REMEDY THE PROBLEM. THE MANUFACTURER STATED THAT THE SOFTWARE COULD NOT BE REMOVED FROM THE VEHICLE. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 20,000. UPDATED 01/15/13*LJ UPDATD 1/24/2013 *JS

• 11/14/2015· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  IN COLDER TEMPERATURES MY CAR SPUTTERS WHEN ACCELERATING AND RPMS JUMP QUICKLY FROM 2 TO 3 AND THEN BACK DOWN. IN ADDITION, THE RADIO MAY TURN OFF, ALL DASH GAUGES (FUEL, SPEED, RPMS) GO TO 0, VARIOUS SERVICE LIGHTS COME ON (NOT ALWAYS THE SAME) AND THEN EVERYTHING GOES BACK TO NORMAL. CAR WORKS FINE IN WARMER TEMPERATURES. TOOK IT TO THE DEALERSHIP IN 2013 AND WHEN PLUGGED IN THERE WERE REPORTS IF 20 THINGS WRONG AND THEY WERE UNABLE TO DETERMINE THE PROBLEM AND SAID IT WOULD COST THOUSAND TO CHECK ALL OF THE ISSUES BEING REPORTED. I CONTACTED GM CUSTOMER SERVICE AND ALTHOUGH THEY WERE VERY NICE THEY WEREN'T ABLE TO HELP DETERMINE WHAT THE ISSUE WITH MY VEHICLE WAS. I TOOK IT TO ANOTHER SERVICE PLACE AND WHILE THEY WERE UNABLE TO DETERMINE THE ULTIMATE PROBLEM THEY PUT DIELECTRIC GREASE ON ALL MY ELECTRONIC CONNECTIONS IN THE FUSE BOX UNDER THE HOOD AND IT WORKED FINE THE REST IF THE WINTER. THEY SAID IT WAS A GOOD THING THAT I CAME IN WHEN I DID BECAUSE THEY THOUGHT IF I DROVE IT ANY LONGER I WOULD HAVE DESTROYED THE ELECTRICAL SYSTEM. IN 2014, I HAD THEM DO THE SAME "FIX". NOW IN 2015 IT HAS STARTED BACK UP AGAIN.

• 11/13/2015· AIR BAGS,TRACTION CONTROL SYSTEM

  TL* TAKATA RECALL - THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED FOR LONGER THAN TWO DAYS WITHOUT WARNING. THE SKID CONTROL WARNING LIGHT REMAINED ILLUMINATED FOR SEVERAL MONTHS, INCLUDING THE BRAKE LIGHT. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS SHAKING AND VIBRATING RANDOMLY IN THE FRONT OF THE VEHICLE. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

• 11/13/2015· SERVICE BRAKESCrash

  TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING 20 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP AND REAR ENDED ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE DETAILS WERE UNAVAILABLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000. THE VIN WAS UNAVAILABLE.

• 11/11/2011· ENGINE AND ENGINE COOLING

  UNKNOWN TYPE OF FUMES ENTERING DRIVERS COMPARTMENT, APPEARS TO BE AT START UP AND WHILE DRIVING WITH THE FAN TURNED ON. NEED TO OPEN BOTH FRONT WINDOWS AN INCH OR TWO WHEN FAN IS RUNNING. *TR

• 11/10/2011· AIR BAGS

  TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THE AIR BAG WARNING LIGHT WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST ONCE A MONTH BUT THE DEALER WAS UNABLE TO DETERMINE THE FAILURE OR WHY THE WARNING LIGHT WAS ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1801UPDATED 12/06/11*LJ THE CONSUMER STATED THE PROBLEM WAS FINALLY FIXED UPDATED 03/13/12

• 11/09/2021· FUEL/PROPULSION SYSTEM

  Known issue with Chevrolet HHR/Cobalt - corrosion of fuel line and leak just forward of driver side rear wheel. See https://static.nhtsa.gov/odi/inv/2020/INOA-PE20011-5388.PDF

• 11/05/2015· ELECTRONIC STABILITY CONTROL (ESC)

  TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING 50 MPH, THE VEHICLE SHOOK VIOLENTLY AND THE ELECTRONIC STABILITY CONTROL LIGHT ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE OCCURRED ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,602.

• 11/05/2014· STRUCTURE

  I GRABBED THE DOOR HANDLE TO OPEN MY CHEVY 2011 HHR DRIVER'S SIDE DOOR TO EXIT MY VEHICLE AND THE HANDLE COMPLETELY BROKE OFF!!! I HAVE NEVER HAD THIS KIND OF THING HAPPEN BEFORE AND AM NOT SURE WHY A CAR MANUFACTURER WOULD BE ALLOWED TO MAKE ONE OF THE MOST INTEGRAL PARTS OF A VEHICLE OUT OF CHEAP MATERIAL. TO ADD INSULT TO INJURY, THE DEALERSHIP IS HINTING THAT I MAY HAVE TO BEAR THE RESPONSIBILITY OF PAYING SOMETHING TO FIX THIS ISSUE BY BRINGING THE CAR IN TO SEE IF THE ISSUE IS COVERED BY AN EXTENDED WARRANTY OR COVERED AT ALL. THIS ISSUE SHOULD BE A RECALL NO BRAINER, I SHOULD NOT HAVE TO COVER THE COST TO FIX THIS IN ANY WAY. ALSO TO MY SURPRISE, THIS APPEARS TO BE A COMMON COMPLAINT AMONGST CHEVY 2006-2011 HHR OWNERS WHERE THEY HAVE BEEN TOLD BY THE DEALERSHIPS THAT IT WOULD COST THEM BETWEEN 300 & 400 DOLLARS TO "REPLACE THE ENTIRE DOOR PANEL" OR THEY HAVE BEEN TOLD BY GM THAT A "DIAGNOSTIC" HAS TO BE DONE THAT MIGHT COST THEM OUT OF POCKET MONEY. BOTH SCENARIOS ARE ABSOLUTELY INSANE. I AM NOT SURE WHY THIS HAS NOT BEEN MADE A RECALL ISSUE, THEREBY FORCING GM TO FIX THIS PROBLEM AT NO COST TO THE CONSUMER???? IT IS A MANUFACTURING ISSUE AS WELL AS SAFETY ISSUE. IF SOMETHING HAPPENS AND I NEED TO EXIT THE VEHICLE QUICKLY, I WILL NOT BE ABLE TO DO IT. ALSO, I LIVE IN CHICAGO AND AS EVERYONE KNOWS IT IS COMING UPON THE WINTER SEASON AND IF LAST YEAR WAS ANY INDICATION, WE COULD BE IN FOR ANOTHER BRUTAL WINTER WHERE BELOW ZERO TEMPERATURES HAVE A FREEZING EFFECT ON POWER WINDOWS, WHICH IS MY CURRENT METHOD OF EXITING THE VEHICLE. I PURCHASED THIS CAR IN MAR. OF 2014 AND THIS IS NOT SOMETHING I WOULD HAVE KNOWN TO EVEN CONSIDER TO THINK ABOUT BECAUSE I THOUGHT THIS IS THE KIND OF THING THAT YOUR AGENCY SHOULD BE ON TOP OF. PLEASE HELP!!! *TR

• 11/04/2014· STEERING,ELECTRICAL SYSTEM

  THE RADIO HAS BEEN GOING OUT WHEN I TURN THE STEERING WHEEL. IT WOULDN'T DO IT WHEN I TOOK IT IN BUT THEN WE HAD THE RECALL OF THE IGNITION SWITCH. THAT WAS REPAIRED AND IT'S GOTTEN WORSE. THIS MORNING IT POPPED AND SIZE LED IN THE DASH AND THRU THE RADIO EVEN AFTER TURNING THE RADIO AND CAR OFF. IT DID START BACK UP BUT EVERY TIME I HIT A BUMP THE RADIO MAY GO OUT. I CALLED CHEV AND THEY CAN'T GET ME IN UNTIL 11/17. THIS IS MY ONLY VEHICLE. SOMETHING IS WRONG WITH THESE HHR ELECTRIC SYSTEMS. SOMEBODY NEEDS TO FIND THE PROBLEM AND FIX IT. *TR

• 11/03/2021· FUEL/PROPULSION SYSTEM

  Metal fuel line is leaking near exhaust. Leak is coming from factory heat sheild that is around the fuel line. Heat sheild is holding moisture causing lines to rust. Doing research I am seeing this is a common problem and wondering why there is no recall.

• 10/31/2014· STEERING

  TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING APROXIMATELY 40 MPH, THE STEERING WHEEL BECAME HARD TO TURN AS THE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUSE WAS BLOWN AND THE POWER STEERING ASSIST MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 44,645.

• 10/27/2020· FUEL SYSTEM, GASOLINE

  TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THERE WAS AN ABNORMAL GASOLINE ODOR INSIDE OF THE VEHICLE. THE CONTACT THEN NOTICED A PUDDLE OF GASOLINE UNDERNEATH THE REAR PASSENGER'S SIDE. THE VEHICLE WAS TAKEN TO TOM HENRY CHEVROLET (5886 WILLIAM FLINN HWY, BAKERSTOWN, PA 15007, (724) 471-4569) WHO INFORMED THE CONTACT THAT THERE WAS FUEL LEAKING AT THE FUEL LINE NEAR THE REAR PASSENGER'S SIDE CONTROL ARM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. *BF *TR

• 10/26/2021· FUEL/PROPULSION SYSTEM

  My 2011 Chevy HHR has developed a fuel leak that has progressed to the point where I no longer drive the vehicle. The gasoline appears to be leaking from the fuel line, just in front of the left rear tire and leaks only while the engine is running. I understand that NHTSA is conducting an investigation into this matter, but has not included my year of vehicle. I would like for NHTSA become aware that this fuel leak issue does effect vehicles with manufacture dates outside the scope of its investigation.

• 10/23/2023· FUEL/PROPULSION SYSTEM

  Fuel line/gas leaking from faulty tube carrying ignitable flammable fluid...no warning just smell and sighting at stop..went to savoy IL dealer immediately and had replaced @ 1k cost approx. 2+ yrs ago...cel

• 10/23/2013· STEERING,SUSPENSION

  I BOUGHT THE HHR WITH 12000 MILES ON IT, FROM A GM DEALER. I TOLD THEM THE CAR PULLED TO THE LEFT, AND THEY SAID THEY WOULD FIX IT. IT HAS BEEN TO THE DEALER TWICE, AND THEY SAY EVERYTHING IS WITHIN TOLERANCES. STILL PULLS TO THE LEFT. ALSO THE RIGHT FRONT TIRE IS WEARING OUT, BUT NOT THE OTHERS. *TR

• 10/21/2015· ENGINE

  TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND THE ELECTRONIC STABILITY CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON FOUR DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO, IN TURN, CONTACTED THE MANUFACTURER IN ORDER TO HAVE AN INVESTIGATOR INSPECT THE VEHICLE. THE INVESTIGATOR WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

• 10/20/2022· EXTERIOR LIGHTING

  The contact owns a 2011 Chevrolet HHR. The contact stated that while driving at an undisclosed speed, the headlamps became dim, the bulbs then blew out and headlamps became inoperable. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 139,784.

• 10/20/2015· VEHICLE SPEED CONTROL,SERVICE BRAKESCrash

  I PURCHASE CHEVY HHR IN GOOD CONDITIONS UNTIL I GOT ON THE FREEWAY. AS I WAS IMMERGING IN TO THE FREEWAY THE ACCELORATOR GOT STUCK ON 6RPM AND WAS SPEEDING 60MPH I TRIED TO SLOW DOWN AND THE BRAKES DIDNT GO DOWN AT ALL. IT WAS ALL LOCKED UP MY KIDS AND I FREAK OUT WITH THE SPEED THAT THE CAR WAS PICKING UP AND HOW THE BREAKS WERENT WORKING I DECIDED TO USE THE EMERGENCY HANDDLE AND SOME SIDE BUSHES TO SLOW DOWN THE CAR AND NOTHING WORKED! I CHECKED TO SEE IF THE CRUISE CONTROL WAS ON AND NOTHING THEN I CHECKED TO SEE IF IT WAS ON DRIVE IT WAS THE I PUSHED HARD ON THE BREAKS BUT NEVER ONCE IT WENT DOWN AT ALL IT WAS SO HARD I FORCE MY FOOT SO MUCH AND THE BREAK HANDDLE EMERGED OFF THE FREEWAY AND IMMEDIATELY HIT SOMETHING MORE SOLID TO STOP THE CAR. IT WAS THEN WE HEADED TO A BUILDING BUT I HIT A PALM TREE. THE CAR EXPLODED BLACK SMOKE AND THE AIREBAGS WENT OFF THE FRONT DOOR DIDNT OPEN AND MY DAUGHTER AND I JUMP OFF THROUGH THE SMALL LITTLE WINDOWS. WE THANK GOD WE ARE ALIVE!! MY TWO KIDS 11 AND 8 COULD HAVE DIED W ME IN THAT VEHICLE IF I DIDNT EXIT THE FREEWAY BEFORE THE CAR KEPT PICKING UP SPEED. WAS A VERY SCARY SITUATION. I WOULD NEVER EVER RIDE A CHEVY HHR OR ANY OTHER CHEVY AS I LIVE. THE CAR IS COMPLETELY DESTROYED IN THE FRONT AND THE WINDOWS ARE CRACKED.

• 10/19/2016· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE HEAD LAMPS FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

• 10/18/2016· AIR BAGS

  THE SERVICE LIGHT ON THE DASHBOARD SAYING SERVICE AIRBAG

• 10/11/2013· POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)

  I WAS DRIVING TO WORK THIS MORNING. I LIVE JUST 5 MINUTES FROM THE OFFICE. I PULLED OUT OF THE PARKING LOT AND WAS GOING ABOUT 5MPH WHEN SUDDENLY THE ESC ACTIVE LIGHT APPEARED ON THE DASH, THEN A YELLOW TRIANGLE WARNING STARTED FLASHING. THE TRANSMISSION FELT LIKE IT STARTED TO SHAKE AND THE CAR DECELERATED ON ITS OWN. I APPLIED THE BRAKES, PUT THE CAR IN PARK, AND THE WARNINGS WENT AWAY. THE LIGHT TURNED GREEN SO I STARTED TO ACCELERATE AND AGAIN, THE SAME WARNINGS. HELP! THE ROADS WERE NOT WET, I WAS NEVER ABOVE 8MPH WHEN THESE TWO INCIDENTS OCCURRED. THANK YOU. *TR

• 10/08/2015· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,TRACTION CONTROL SYSTEM

  TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND THE SERVICE TRACTION AND SERVICE ESC WARNING LIGHTS FLASHED RANDOMLY. THE VEHICLE SUDDENLY REDUCED SPEED AND HESITATED AS IF IT WOULD STALL. THE ACCELERATOR PEDAL DID NOT RESPOND EACH TIME THE FAILURE RECURRED AND THE VEHICLE JERKED VIOLENTLY AND REDUCED SPEED. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN ONCE AND THEY WERE NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE DEALER TEST DROVE THE VEHICLE AND FOUND NO FAILURES. UPON TURNING OFF AND RESTARTING THE VEHICLE, THE COMPUTER RESET AND THE WARNING LIGHTS DIMMED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

• 10/08/2014· TIRES

  TL* THE CONTACT OWNS A 2011 CHEVROLET HHR EQUIPPED WITH PRIMEWELL PS830 TIRES (NA), SIZE 215/55/R16 (NA). THE CONTACT STATED THAT THE TIRES LOST AIR PRESSURE AND WERE OUT OF ROUND. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE DEALER STATED THAT THERE WAS NO FAILURE AND ADDED AIR TO THE TIRES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 38,798.

• 10/04/2014· TIRES

  TIRE SEPARATED FROM TUBE CAUSING SEVER DAMAGE TO THE VEHICLE. TIRE #DOT V6B2AA7(2510) D581 P215/55R16. *TR

• 09/27/2021· FUEL/PROPULSION SYSTEM

  Fuel supply lines near drivers rear wheel started leaking while engine is running. Strong odors of gasoline and significant puddle of fuel under the car after a short time of running. It appears to be excessive corrosion of the line near the supports, heat shield. This leak seams to be near the exhaust system of the car so could be a fire safety issue. Inside of a garage or other closed area, these fumes could lead to possible explosion from an ignitions source

• 09/24/2012· SEATS

  DRIVER ARMREST SAGS; MOST UNCOMFORTABLE!! WHEN ARMREST IS PUT DOWN TO THE HORIZONTAL POSITION, IT SAGS (LEANS FORWARD). DRIVER'S RIGHT ARM BECOMES PAINFUL, AS IT IS CONTINUALLY SLIDING OFF THE FRONT EDGE OF THE ARMREST, WHEN DRIVING. I'VE HAD THE CAR TO THE DEALER; HE REPLACED THE ARMREST IN WARRANTY, BUT THE LEANING FORWARD POSITION IS JUST THE SAME---IT WAS NOT CURED. THE DEALER SAID THERE WAS NOTHING FURTHER TO BE DONE. INCIDENTALLY, THE PASSENGER'S ARMREST IS JUST FINE---IT IS POSITIONED AT THE PROPER RIGHT ANGLE. INCIDENTALLY, NOONE HAS SAT ON, OR HEAVILY LEANED ON THE ARMREST TO CAUSE THE DIFFICULTY. SURE WOULD APPRECIATE YOUR HELP WITH THIS AGGRAVATING PROBLEM. *TR

• 09/20/2016· ELECTRICAL SYSTEM

  ON SEPTEMBER 20 2016 WHILE PARKED AFTER PICKING UP MY CHILDREN FROM SCHOOL. MY KIDS GOT INTO THE REAR PASSENGER SIDE DOOR AND WHEN CLOSING, THE DOOR WOULD NOT SHUT. THE LATCH WOULD NOT CATCH ONTO THE BAR TO KEEP THE DOOR SHUT. UPPON FURTHER RESEARCH I FOUND MANY COMPLAINTS OF CHEVY HHR OWNERS HAVING THE SAME PROBLEMS WITH THEIR CAR DOOR LOCKS AS WELL. THE LOCK ACTUATOR NO LONGER FUNCTIONING CAUSING THE LATCH TO NONLINEAR WORK. CAUSING A HUGE SAFETY PROBLEM. WE CAN NOT DRIVE A CAR THAT'S DOOR WILL NOT CLOSE AND STAY SHUT. IT JUST POPS RIGHT BACK OPEN. SEEING HOW MANY SIMILAR COMPLAINTS AND REPORTS THERE ARE ONLINE, THIS SHOULD BE ADDRESSED BY CHEVY AND GM. THIS HAS HAPPENED TO OUR DRIVER SIDE PASSENGER DOOR IN THE PAST AS WELL. THANK GOODNESS IT DID NOT HAPPEN WHILE WE WERE DRIVING.

• 09/18/2017· AIR BAGS

  TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD POPPING NOISE OCCURRED AND ALL THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE INTERIOR DOME LIGHT AND THE HEADLINER DETACHED FROM THE CEILING OF THE VEHICLE. THE CONTACT COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO MONUMENT CHEVROLET (3940 PASADENA FWY, PASADENA, TX 77503) WHERE IT WAS DIAGNOSED. THE CONTACT WAS NOT PROVIDED INFORMATION FROM THE DIAGNOSTIC TEST, BUT WAS INFORMED TO CONTACT THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND LEFT A VOICEMAIL FOR A CALL BACK, BUT THERE HAD BEEN NO RESPONSE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.

• 09/16/2016· ELECTRICAL SYSTEM,STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC)

  TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT WAS EXPERIENCING MULTIPLE FAILURES WITH THE VEHICLE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER A RECALL FOR THE IGNITION SWITCH; HOWEVER, THE REPAIR WAS INSUFFICIENT. AT TIMES, EVEN WITH THE KEY IN THE OFF POSITION, THE VEHICLE WOULD NOT SHUT OFF. THE BATTERY WOULD HAVE TO BE DISCONNECTED TO TURN OFF THE VEHICLE. THE CONTACT STATED THAT THE KEY DID NOT REMAIN IN THE IGNITION AND HE FELT UNSAFE DRIVING THE VEHICLE. IN ADDITION, THE DRIVER SIDE DOOR HANDLE WAS NOT WORKING PROPERLY AND WAS REPLACED TWICE BY THE DEALER. THE CONTACT STATED THAT THE ESC (ELECTRONIC STABILITY CONTROL) INDICATOR ILLUMINATED SHORTLY AFTER PURCHASING THE VEHICLE. EACH TIME THE ESC INDICATOR ILLUMINATED, THE VEHICLE DRASTICALLY REDUCED IN SPEED. THE DEALER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 20,000.

• 09/15/2013· STRUCTURE

  WHEN I BOUGHT THIS CAR THE BACK DOORS WHERE A LITTLE HARD TO OPEN I CHALKED IT DOWN TO IT STILL BEING NOT BROKE IN WELL I'VE HAD THIS CAR FOR A YEAR NOW AND THE BACK HANDLES DO NOT WORK AT ALL FROM THE INSIDE SOMETIMES ONE WILL WORK THIS IS A BIG SAFETY ISSUE IF THERE IS A ACCIDENT WHO EVER IS SITTING IN THE BACK CANNOT OPEN THE DOORS I REALLY THINK CHEVY NEEDS TO FIX THIS ISSUE BEFORE THEY GET SUED ONLY HOPE NO ONE GETS KILLED / HURT OVER THE BACK DOORS BEING OPENED I'VE HAD IT CHECKED 2 TIMES THEY SAID ITS JUST BECAUSE OF LACK OF USE THAT'S BS CONSIDERING ITS BEEN WELL USED FOR THE YEAR I'VE HAD IT AND NOW THE CHECK ENGINE LIGHT IS COMING ON GREAT. *TR

• 09/12/2016· ENGINE

  WHILE DRIVING THE CAR ENGINE LIGHT APPEARED, I HAD IT TOWED TO THE CHEVROLET DEALER NEAR ME, IN ROCKAWAY, NJ. THEY REPORTED THAT THE CHARGE WOULD BE OVER ONE THOUSAND DOLLARS, AND THERE IS A RECALL