crashtest

2011 / Chevrolet

2011 Chevrolet Cruze

5/5

Overall rating (best variant)

Safety ratings

2011 Chevrolet Cruze 4 DR FWD

5/5Overall
5/5Frontal crash
5/5Side crash
5/5Side pole
4/5Rollover
Frontal, driver: 5★Frontal, passenger: 5★Side, driver: 5★Side, rear passenger: 5★Rollover risk: 10.9%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

Crash test videos & photos

Crash test #1NHTSA test 7158

Full test report (PDF) ↗

Crash-test footage is converted for smooth playback the first time someone requests it — usually under a minute.

No. 001 Load Cell Location.jpgNo. 002 Load Cell Wall.jpgNo. 003 Manufacturer Label.jpgNo. 004 Tire Placard.jpgNo. 005 Right Front Three-Quarter View, As Received.jpg As Delivered For Web.jpgNo. 006 Left Rear Three-Quarter View, As Received.jpgNo. 007 Pre-Test Front View of Test Vehicle.jpgNo. 008 Post-Test Front View of Test Vehicle.jpgNo. 009 Pre-Test Left View of Test Vehicle.jpgNo. 010 Post-Test Left View of Test Vehicle.jpgNo. 011 Pre-Test Right View of Test Vehicle.jpgNo. 012 Post-Test Right View of Test Vehicle.jpgNo. 013 Pre-Test Right Front Three-Quarter View.jpgNo. 014 Post-Test Right Front Three-Quarter View.jpgNo. 015 Pre-Test Left Rear Three-Quarter View.jpgNo. 016 Post-Test Left Rear Three-Quarter View.jpgNo. 022 Post-Test Fuel Filler Cap View.jpgNo. 029 Pre-Test Driver Dummy Front View.jpgNo. 031 Pre-Test Driver Dummy Window View.jpgNo. 040 Post-Test Driver Side Knee Bolster.jpgNo. 049 Post-Test Passenger Dummy Window View.jpgNo. 050 Pre-Test Passenger Dummy and Vehicle Interior View.jpgNo. 058 Pre-Test Passenger Side Floorpan.jpgNo. 060a Post-Test Passenger Dummy Contact with Headrest.jpgNo. 064 Vehicle at 0 Degrees on Static Rollover Device.jpgNo. 070 Monroney Label Photograph.jpg

Recalls (7)

  • FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTINGCampaign 12V289000 · 22/06/2012

    GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.

    Risk: THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

    Fix: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.

  • ENGINE AND ENGINE COOLINGCampaign 12V288000 · 22/06/2012

    GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.

    Risk: EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.

    Fix: GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.

  • SERVICE BRAKES, HYDRAULIC:POWER ASSISTCampaign 13V360000 · 15/08/2013

    General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.

    Risk: A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.

    Fix: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.

  • POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)Campaign 11V273000 · 06/05/2011

    GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 6, 2009, THROUGH APRIL 27, 2011 AND EQUIPPED WITH AN AUTOMATIC TRANSMISSION FOR FAILING TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 102, 'TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT,' AND FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, 'THEFT PROTECTION.' THESE VEHICLES MAY HAVE BEEN BUILT WITH A TRANSMISSION SHIFT LINKAGE THAT IS NOT PROPERLY INSTALLED. IF THE LINKAGE IS NOT PROPERLY INSTALLED, THE PRNDL SHIFT LEVER MAY NOT ACCURATELY REFLECT THE POSITION OF THE TRANSMISSION GEAR. WITH THIS CONDITION, THE DRIVER COULD MOVE THE SHIFTER TO PARK AND REMOVE THE IGNITION KEY, BUT THE TRANSMISSION GEAR MAY NOT BE IN PARK.

    Risk: THE DRIVER MAY NOT BE ABLE TO RESTART THE VEHICLE AND THE VEHICLE COULD ROLL AWAY AFTER THE DRIVER HAS EXITED THE VEHICLE, RESULTING IN A POSSIBLE CRASH WITHOUT PRIOR WARNING.

    Fix: DEALERS WILL INSPECT THE TRANSMISSION SHIFT LINKAGE FOR CORRECT INSTALLATION AND ADJUST THE SHIFT LINKAGE SYSTEM FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 23, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR WWW.GMOWNERCENTER.COM.

  • STEERING:GEAR BOX:SHAFT SECTORCampaign 11V270000 · 06/05/2011

    GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH APRIL 21, 2011. THE BOLT ATTACHING THE INTERMEDIATE STEERING SHAFT TO THE STEERING GEAR INPUT SHAFT MAY NOT HAVE BEEN PROPERLY INSTALLED.

    Risk: THIS COULD ALLOW THE SHAFTS TO SEPARATE, RESULTING IN THE LOSS OF STEERING. LOSS OF STEERING CONTROL MAY INCREASE THE RISK OF A CRASH.

    Fix: DEALERS WILL INSPECT, AND IF REQUIRED, REPAIR THE INTERMEDIATE SHAFT/STEERING GEAR ASSEMBLY TO ASSURE THE BOLT IS FULLY SEATED AND THE SHAFT PROPERLY ASSEMBLED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 23, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR WWW.GMOWNERCENTER.COM.

  • STEERINGCampaign 11V221000 · 06/04/2011

    GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES. DURING MANUFACTURING THE STEERING WHEEL COULD HAVE BEEN IMPROPERLY FASTENED AND MAY DETACH FROM THE STEERING COLUMN.

    Risk: SHOULD THE STEERING WHEEL DETACH FROM THE STEERING COLUMN WHILE DRIVING, THE DRIVER COULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.

    Fix: DEALERS WILL INSPECT TO ENSURE THAT THE STEERING WHEEL IS ASSEMBLED PROPERLY. THIS SERVICE WILL BE PERFORMED FOR YOU FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 7, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

  • ELECTRICAL SYSTEM:IGNITIONCampaign 16V502000 · 05/07/2016

    General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

    Risk: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

    Fix: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Owner complaints

500
Complaints
31
Crashes reported
12
Fires reported
27
Injuries
2
Deaths

Most-reported areas

  • ENGINE177
  • POWER TRAIN132
  • ELECTRICAL SYSTEM76
  • SERVICE BRAKES59
  • UNKNOWN OR OTHER51
  • VEHICLE SPEED CONTROL44
  • ELECTRONIC STABILITY CONTROL (ESC)42
  • AIR BAGS33
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/31/2016· UNKNOWN OR OTHER

    TRANSMISSION IS KICKING WHILE DRIVING, ESPECIALLY WHEN IN REVERSE BUT ALSO WHILE FORWARD. ALSO WHILE IN REVERSE THE CAR WILL GO FORWARD INSTEAD. DOES THIS EVERY TIME IT IS DRIVEN, EVEN WHILE TURNING. MECHANIC SAID IT IS THE ACTUAL TRANSMISSION CAUSING THE PROBLEM.

  • 12/30/2015· AIR BAGS,SEAT BELTSCrash

    TAKATA RECALL - MY CAR WAS INVOLVED IN AN ACCIDENT, IN MOTION, ON A CITY STREET. MY AIR BAG DID NOT DEPLOY. MY SEAT BELT DID NOT HOLD ME. I TOOK A HIT TO THE HEAD, HAVING TO HAVE STICHES, ALONG WITH BOTH EYES TURNING BLACK/BLUE. *JS

  • 12/29/2014· ELECTRICAL SYSTEM,ENGINE

    HEATER AT FIRST DID NOT WORK; DEALER REMOVED AIR BUBBLES AND TOPPED OFF RADIATOR. THE DEALER MECHANICS MENTIONED THAT TYPICALLY THE THERMOSTATS OR TEMPERATURE SENSORS HAVE GONE IN THE CRUZES. 2 WEEKS LATER - SURE ENOUGH, BACK AT DEALERSHIP - NEED 2 TEMPERATURE SENSORS NOW. BASED ON BLOG ACTIVITIES - IT SEEMS LIKE THESE WARRANT A RECALL. *TR

  • 12/28/2014· VISIBILITY/WIPER

    DRIVERS SIDE WINDSHIELD WIPER FAILURE AT NIGHT, IN RAIN, AT SPEED, RESULTING IN SEVERE LOSS OF VISION. FOUND THAT WIPER TRANSMISSION INTERMEDIATE LINK SEPARATED FROM LH WIPER TRANSMISSION BELLCRANK AT BALLSOCKET..FURTHER IDENTIFIED PLASTIC BALLSOCKET ON LINK FAILED, AND COULD NOT BE REATTACHED. REPLACED WITH NEW WIPER TRANSMISSION ASSEMBLY P/N 95971326. OEM FAILED PART IDENTIFIED BY #95971324 DONGYANG 12/10/10 14:16:18 VEHICLE PRIMARILY DRIVEN IN RAINY CLIMATE, WIPERS USED A LOT. NEVER FROZEN TO WINDSHIELD, OR ICE/SNOW BUILDUP. *TR

  • 12/27/2021· VEHICLE SPEED CONTROL,ENGINE

    As I was on the highway, I was unable to pick up speed without feeling resistance! After awhile I couldn’t go past 25 mph and my car eventually gave out before I made it home. I had to call a tow to have them tow me to my park lot! A couple days went by and my car was able to drive through the parking and park in different spots. I am not sure what the problem may be but I just bought this car and it has been causing unsafe issues for about a year now! Please help!

  • 12/27/2019· VEHICLE SPEED CONTROL

    WELL IT WOULD KIND OF STALL WHEN I BEGAN TO GIVE IT GAS THE RPMS WOULD GO UP N REV BUT IT DIDN'T KICK N GO FOR A MIN THAN IT WOULD BE OK UNTIL U STOPPED JBSTARTED TO GO AGAIN THAN ONE DAY I WAS DRIVING N THE DRIVE WENT COMPLETELY OUT ON ME SO IT GOES IN EVERY GEAR BUT WON'T DRIVE

  • 12/27/2016· UNKNOWN OR OTHER

    IT'S TAKES LONG FOR THE GEARS TO CHANGE GET STUCK ON GEARS SMELLS LIKE GAS I. THE CAR AND HAD IT IN PARK AND STARTED TO ROLL BACK WITH OUT STARTING THE CAR IN THE CITY AND IN THE HIGHWAY ACTS THE SAME

  • 12/27/2015· VISIBILITY/WIPER

    I WAS DRIVING ON THE INTERSTATE HIGHWAY DURING A RAIN STORM WHEN THE DRIVER SIDE WIPER BLADE QUIT WORKING. I HAD TO PULL OFF THE ROAD WHICH WAS VERY DIFFICULT BECAUSE MY VISION WAS BEING BLOCKED BY THE RAIN. IT WAS VERY DANGEROUS TO DO THIS BECAUSE OF THE WIPER FAILURE. I WAS TRAVELING AT A SPEED OF 55-60 MPH AT THIS TIME.

  • 12/26/2013· ENGINE

    SUDDEN LOSS OF ENGINE POWER. THE FIRST OCCURRENCE HAPPENED EXITING A FAST MOVING EXPRESSWAY. THE ENGINE SUDDENLY STOPPED POWER AND THE CAR WAS REDUCED TO LESS THAN 5 MILES AN HOUR. THE CAR WAS PULLED TO THE SHOULDER AND TURNED OFF. EVENTUALLY AFTER RESTARTING THE CAR THE ENGINE WENT TO FULL POWER AND THE CAR REACHED ITS DESTINATION. THERE WAS SOME LUCK INVOLVED AS TRAFFIC WAS LIGHT. SINCE, THE LOSS OF POWER HAS HAPPENED FIVE MORE TIMES. AT LEAST ONE OCCURRENCE WAS VERY DANGEROUS - PULLING FROM A STOP SIGN ONTO A BUSY ROAD. I FEEL THAT THIS ISSUE MAKES THE CRUZE ONE OF THE MOST DANGEROUS CARS ON THE ROAD. THE ISSUE HAPPENS WITHOUT WARNING AND CAN HAPPEN AT 65 MILES AN HOUR OR FROM A STOP. I KNOW THAT I AM NOT THE ONLY PERSON WITH THIS ISSUE AND I AM UPSET THAT THIS HAS NOT BEEN ADDRESSED BY CHEVROLET. THANKS FOR THE OPPORTUNITY TO VOICE MY CONCERN AND HOPEFULLY HELP OTHERS. *TR

  • 12/26/2012· ENGINE

    WHEN HEATER IS IN USE GET A STRONG ANTIFREEZE SMELL IN THE CAR. ALSO GET A FILM ON THE INSIDE OF THE WINDOWS. HAD BACK TO THE DEALER 3 TIMES. WE HAVE A 5 MONTH OLD THAT RIDES IN THE CAR, NOT SURE IF IT IS SAFE FOR HIM WITH THE COOLANT SMELL IN THE CAR. YOU HAVE TO WASH IN SIDE OF WINDOWS WEEKLY SO YOU CAN SEE AT NIGHT. *TR

  • 12/23/2021· ENGINE

    i have an oil leak coming from the valve cover gasket ,,it is a brand new genuine cover and gasket so oil is falling on the drive belt which breaks pretty quickly while driving I heard that it might be an issue with the pcv check valve inside the manifold Apparently many customers complaints about this issue and no recall yet

  • 12/23/2012· ENGINE

    WE HAD PURCHASED THE VEHICLE JUST 8 MONTHS AGO, WAS NOT PURCHASED NEW, BUT WAS NEW USED..STILL UNDER WARRANTY..WE RECEIVED THE RECALL. HAD AN OIL CHANGE AND DETAIL TO DO ANYHOW, SO TOOK IT IN TO WHERE WE BOUGHT THE VEHICLE. THEY DID THE OIL CHANGE, SUPPOSED RECALL FIX AND SUPPOSED DETAIL. OUR VEHICLE WAS STILL UNDER WARRANTY AT THE TIME OF THE OIL CHANGE. 36000. AS WE DROVE, STARTED SMELLING BURNING OIL...NEVER OCCURRED BEFORE. OPENED HOOD AND NOTICED AN OIL LEAK BELOW THE VEHICLE INTO THE ENGINE SHIELD. BEING OUT OF WARRANTY BY THAT TIME, WE DID NOTHING. JUST FIGURED THEY DID AN IMPROPER OIL CHANGE AND IT WAS LEAKING. TODAY, WE DISCOVERED WHILE CHECKING THE OIL THAT IT HAD GAS IN THE OIL CHAMBER. IN PULLING THE DIP STICK OUT, IT LEAKED ALL OVER THE ENGINE..I QUICKLY SMELLED OF IT, SMELLED LIKE GAS. MY HUSBAND DRAINED IT, AS WE WERE FOUR HOURS FROM HOME, REPLACED THE OIL WITH NEW. WHEN WE RETURNED HOME, CHECKED OIL. 1/3 QUART OF GAS HAD CONTAINED ITSELF IN THE OIL CHAMBER ON OUR SMALL ROAD TRIP. SO, NOW WE HAVE A 2011. 43,000 MILE NEW CAR WITH GAS IN ENGINE OIL AND LEAKING.. ANY SUGGESTIONS?? *TR

  • 12/21/2014· POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

    I WAS PULLING OUT OF A GAS STATION, USE TO MY NORMAL POWER AND ALMOST GOT HIT BECAUSE MY CAR WOULDN'T GO OVER 15MPH FLOORED. THEN LOOKED DOWN AND SAW A ENGINE POWER IS REDUCED, SERVICE STABILI TRAK AND SERVICE TRACTION CONTROL. SO I TOOK TO A MECHANIC HE HOOKED IT UP AND THE CODE SHOWED UP AS MY THROTTLE BODY POSITION SENSOR. THEY REPLACED IT AND DROVE IT AND IT DROVE FINE FOR ABOUT TWO WEEKS. I WAS JUST GOING DOWN THE ROAD THEN ALL OF A SUDDEN MY CAR DID THE SAME THING. I LOST POWER SO FAST THAT I ABOUT GOT REAR ENDED. TOOK IT BACK TO THE BODY SHOP AND SHOWED THE SAME CODE SO THEY REPLACED THE PART AGAIN. AND TWO DAYS AFTER ALL THIS MY CAR IS DOING THIS AGAIN. THIS IS EXTREMELY DANGEROUS AT HOW IT LOOSES ENGINE POWER. IT LOOSES IT SO FAST THAT SOMEONE CAN GET HURT EXTREMELY BAD. *TR

  • 12/20/2017· POWER TRAIN,ELECTRICAL SYSTEM

    MY CAR JUST WENT OUT. NO WARNING NO NOTHING. THE DASHBOARD WEND HAYWIRE AND WAS UNABLE TO READ ANYTHING AT ALL (SPEED, RPM, FUEL OR TEMP). THE IGNITION DOWNSHIFTED ON ITS OWN ALMOST CAUSING AN ACCIDENT WHILE I WAS ON THE HIGHWAY. ONCE SAFELY OFF OF THE HIGHWAY I TRIED TO PARK THE CAR IN A PROPER PARKING SPACE SO THAT I COULD INSPECT THE ISSUE AND IT WOULDN'T REVERSE AND SHORTLY AFTER WOULD NO LONGER GO FORWARD.

  • 12/19/2019· UNKNOWN OR OTHER

    CARS HEAT DOES NOT HEAT UP, BLOWS OUT COLD AIR. IT IS ALWAYS ONE CLICK ABOVE COLD WHEN IN MOTION, WHEN SITTING STILL IT WILL HEAT UP 2 CLICKS ABOVE COLD. THIS IS A PROBLEM ON THIS CAR AND THERE ARE MANY COMPLAINTS. THE PROBLEM DOES NOT SEEM TO BE FIXABLE, EVEN WHEN REPLACING THE THE HEATER CORE OR WIRING.

  • 12/19/2017· UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

    IN THE LAST 4 MONTHS MY TRACKING CONTROL, STABILITY TRACTION CONTROL, AND REDUCE ENGINE POWER LIGHT STAYS ON. I HAVE HAD KNOCK CENSOR REPLACED, VALUE COVERS BUT NOTHING HAS WORKED. MY CAR CONSTANTLY CUTS OFF IN IN THE MIDDLE OF TRAFFIC AND THREE TIMES ON THE FREEWAY AT 65 MILES. THE CAR IS VERY UNSAFE AND YET THERE ARE NO RECALLS ON MY CAR.

  • 12/18/2016· VISIBILITY/WIPER

    THE DRIVER SIDE WINDSHIELD WIPER IS NOW INOPERABLE. IT HAS COME LOOSE FROM THE MOTOR AND IS NOW FREE ROAMING ON MY WINDSHIELD. CRUZETALK.COM FORUM STATES THAT THERE A LOT OF THESE ISSUES WITH THE CHEVY CRUZE WINDSHIELD WIPER SYSTEM. I WAS DRIVING IN A SNOW STORM WHEN IT STOPPED OPERATION. I HAD TO CALL A TOW TRUCK TO GET ME. I WAS ON THE SIDE OF THE ROAD FOR 3 HOURS IN A SNOW STORM WAITING FOR A TOW TRUCK. *TR

  • 12/17/2013· POWER TRAIN

    TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT UPON INITIAL START UP, HE NOTICED AN ABNORMAL NOTICE IN THE REAR OF THE VEHICLE WHEN SHIFTING INTO GEAR. THE VEHICLE WAS TAKEN TO THE DEALER FIVE DIFFERENT TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE AND STATED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

  • 12/17/2012· POWER TRAIN

    TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION WHERE THEY STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AT NO COST TO THE CONTACT. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 22,001.

  • 12/16/2013· SEAT BELTS

    TL- THE CONTACT OWNS A 2011 CHEVROLET CRUZ. THE CONTACT STATED THAT THE PASSENGER SIDE REAR SEAT BELT BUCKLE HOUSING FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MECHANIC DIAGNOSED THAT THE VEHICLE WAS OUT OF WARRANTY, AND IT COULD NOT BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 34,000. RK

  • 12/16/2013· VEHICLE SPEED CONTROL

    2011 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO VEHICLE DECELERATED WHILE DRIVING FROM 68 MPH TO 6 MPH WITHOUT WARNING. *SMD THE CONSUMER STATED SHE WAS TRAVELING EAST BOUND ON THE PA TURNPIKE, WHEN SUDDENLY,THE VEHICLE WENT FROM 68 MPH TO 6 MPH WITH NO WARNING. WITH ALL THE TRAFFIC SHE WAS ABLE TO GET TO THE OUTER LANE AND OFF THE ROAD. A TOW TRUCK DRIVER WAS ABLE TO GET THE VEHICLE STARTED. THE NEXT DAY, THE DEALER REPLACED THE THROTTLE BODY.

  • 12/15/2014· STEERINGCrash

    I WAS DRIVING ON A RESIDENTIAL ROAD AT AROUND 1030PM. I HAD A BLOW OUT ON MY CAR EARLIER ON THE PASSENGER FRONT TIRE SO I HAD PUT A DONUT ON THE FRONT PASSENGER SIDE. THE ROAD CURVED LEFT AND AS I WAS TRYING TO TURN MY VEHICLE TO GO AROUND THE CURVE OF THE ROAD MY STEERING WHEEL WOULD NOT TURN. IT WAS LOCKED IN A STRAIGHT POSITION. I APPLIED MY BRAKES BUT IT WAS TO LATE AND I HIT THE REAR END OF A PARKED SUV ON THE ROAD. I WAS VERY CONFUSED AND I HAD TO TAKE A FIELD SOBRIETY TEST IN WHICH I DID AND I PASSED. I WAS ISSUED A CITATION FOR FAILURE TO PROVIDE PROPER LOOK OUT. WHAT THE HECK IS THAT? I TOLD EVERYONE AT THE TIME OF THE INCIDENT THAT I COULD NOT TURN THE STEERING IT WOULD NOT TURN FOR ME, I HAVE HAD 2 LOWER BACK SURGERIES, I NEED ANOTHER ONE, I HAVE A SERIOUS PROBLEM WITH MY NECK WHICH IS GOING TO REQUIRE SURGERY, AT LEAST ONE SURGERY IF NOT MORE. I NEED TO HAVE MY LEFT KNEE RE DONE ALSO. I HAVE BEEN HAVING MAJOR HEADACHES AND MORE PAIN THAN USUAL SINCE THE ACCIDENT. MY LEFT WRIST GOT SCREWED UP ALSO. I COULD OF EASILY KILLED MYSELF. WELL THEN I GET THIS LETTER SAYING THAT THE STEERING WHEEL COULD HAVE FRICTION AND ACTUALLY STICK IN THE STRAIGHT POSITION. THE REASON BEING IS THAT THE CAUSE OF THE PROBLEM IS WORKERS NOT CORRECTLY INSTALLING CRITICAL PARTS ON THE CAR. SO ENGINEERS HAVE CHANGED THE INSTALLATION PROCESSES FOR THE STEERING WHEELS AND TRANSMISSIONS TO MAKE SURE PARTS ARE INSTALLED CORRECTLY. WELL IT IS A LITTLE TO LATE FOR THAT FOR ME. MY VEHICLE WAS TOTALED. I RECEIVED THE LETTER ON DECEMBER 5, 2014. *TR

  • 12/15/2014· STRUCTURE

    INTERIOR DOOR HANDLE CHROME PLASTIC OVER IS PEALING OFF, WITH SHARP EDGES EXPOSED. IT EASILY CAUSES CUTS, AND SCRATCHES. *TR

  • 12/14/2016· POWER TRAIN,ENGINE

    TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN ISSUE WITH THE SHIFTER NOT SHIFTING AND THE VEHICLE NOT DECELERATING. IN ADDITION, THE VEHICLE WOULD NOT ACCELERATE PAST 30 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, BUT DIAGNOSTIC TESTING WAS NOT PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000. THE VIN WAS NOT PROVIDED. UPDATED 01/25/17*LJ *CN

  • 12/14/2015· UNKNOWN OR OTHER

    HVAC CREATES A NOXIOUS ODOR WHEN RUNNING HEAT. NOTICE IT MOSTLY IN A FOOT/DEFROST MODE. REPORTS ARE EITHER LEAKING HEATER CORE OR HVAC SYSTEM GREASE IN MY RESEARCH. IRRITATION OF NOSE AND THROAT RESULTS, DOES NOT SEEM TO BE DEPENDENT ON SPEED. NOTICE IT MORE WHEN STARTING CAR WHEN STILL WARM, ALSO WHILE STANDING FOR SOME TIME IN GEAR THEN ACCELERATING.

  • 12/14/2012· POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

    VEHICLE WAS PURCHASED USED WITH 18*** MILES ON THE ODOMETER. VEHICLE TRANSMISSION SHIFTS ERRATICALLY WHEN DRIVING IN CITY CONDITIONS. PROBLEM MAY CAUSE STALLING OF VEHICLE AT LOWER HIGHWAY SPEEDS. THE TRANSMISSION APPEARS TO SLIP AT SLOW SPEEDS. BEFORE SHIFTING, VEHICLE REGULARLY HITS MAXIMUM (RED LINE) RPM. POOR DOWNSHIFTING INTO LOWER GEARS CAUSES VEHICLE TO LUNGE FORWARD AT LOWER SPEEDS. MOST NOTABLY FROM PARK TO DRIVE. ON ICY ROADS, THE HARD SHIFTING MAY CAUSE THE VEHICLE TO LOOSE TRACTION, RESULTING IN A CRASH, CAUSING FATALITIES OR INJURIES TO THE OCCUPANTS. VEHICLE WAS TAKEN TO DEALERSHIP, TECHNICIANS WERE UNABLE TO REPRODUCE CUSTOMER COMPLAINT. MANUFACTURER WAS NOT CONTACTED. CURRENT MILEAGE 28***. *TR

  • 12/13/2012· FUEL/PROPULSION SYSTEM

    GAS TANK VENT HAS SHIFTED IN MY CAR. WHENEVER I PUMP GAS INTO THE CAR IT WILL ONLY ALLOW ME TO PUMP AT A SLOW SPEED. SEVERAL PUMPS HAVE NOT RECOGNIZED THE SPEED AND DID NOT AUTOMATICALLY SHUT OFF. CAUSING GASOLINE TO SPILL OUT OF MY CAR ONTO MY CLOTHES, VEHICLE AND GROUND. TO ME THIS IS A POTENTIAL FIRE HAZARD. NOT ONLY DID I HAVE TO GO TO WORK SMELLING LIKE GAS, BUT I CARRIED THE FUMES INTO THE CAR WITH ME. SO THAT MY 2 YOUNG GRAND CHILDREN HAVE TO SMELL THE FUMES. *TR

  • 12/12/2020· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

    THE CAR IS HESITATING AFTER STOPPING WHETHER ITS A LIGHT OR SIGN ALSO HAS WHILE IN MOTION WHICH ALMOST GOT ME HIT! !T1HERE IS ALSO A BURNING SMELL AT TIMES! I HAVE HAD IT LOOKED AT WITHIN THE MONTH AND THEY SAID IT WAS A SENSOR , NO-ONE SEEMS TO KNOW WHAT TO DO ! BOU8GHT THIS CAR FROM HONDA IN ANDERSON INDIANA!! ITS HAD PROBLEMS THE WHOLE TIME I'VE HAD IT1 ILL NEVER BUY ANOTHER CRUZE

  • 12/12/2016· UNKNOWN OR OTHER

    TRANSMISSION.

  • 12/12/2011· STEERING,POWER TRAIN,ELECTRICAL SYSTEM

    2011 CHEVY CRUZE MANUAL TRANSMISSION 6 SPD. RANDOM OCCURRENCE OF SPEEDOMETER SPIKES DIGITAL AND NEEDLE (ANYWHERE FROM 20-120 MPH), VOLUME ON RADIO WILL ALSO SPIKE WITH THIS ISSUE. WHEN SPEEDOMETER SPIKING THE STEERING WHEEL WILL ALSO UNWONTEDLY MOVE 1/2 - 2 INCHES LEFT OR RIGHT EVERY TIME WHICH COULD DISTRACT/STARTLE DRIVER LEADING TO A POSSIBLE ACCIDENT. CHEVY REFUSES TO LOOK FOR A PROBLEM THAT "ISN'T THERE". AS STATED BY DEALERSHIP WITHOUT CODE OR A TECH WITNESSING IT. OCCURRENCE HAPPENS WHEN ROLLING AT SLOW SPEEDS (0-7 MPH) OR STOPPED WITH CLUTCH ENGAGED OR SLOWLY BEING RELEASED. HAPPENS, 10-15 TIMES+ A MONTH. HAS STARTLED ME SEVERAL TIMES ONCE INCLUDING ME LETTING OFF THE CLUTCH AND STALLING THE VEHICLE FROM BEING STARTLED. VEHICLE ASSEMBLED: LORDSTOWN,OHIO MILEAGE WHEN FIRST NOTICING THIS ISSUE: 78.0 CURRENT MILEAGE, ISSUE STILL OCCURRING: 18,749. SEEN DEALERSHIP :3 TIMES ABOUT CURRENT ISSUE. *TR

  • 12/11/2022· UNKNOWN OR OTHER

    I think even though it says no recalls on my mother's car I think it is part of this recall because it keeps happening after repaired correctly by her car repair person. She had it fixed twice for leaking antifreeze then after fixed twice it was fine for a bit then it blew all out and said overheating like what I read in this website link on recall. Know unable to drive it till fixed correctly https://www.vehiclehistory.com/questions/what-is-the-chevy-cruze-antifreeze-leak-recall-about-107459 so she needs it covered to get fixed permanently for good forever for free at here local gm.

  • 12/11/2019· POWER TRAIN

    THE TRANSMISSION IN THE CAR HAS TROUBLE SHIFTING INTO SECOND GEAR. SOMETIMES THE ENGINE WILL JUST REV UP AND WILL NOT ACTUALLY ACCELERATE.

  • 12/10/2016· VEHICLE SPEED CONTROL,ENGINE

    WHILE DRIVING DOWN A CITY STREET, THE VEHICLE WAS STOPPED AT A STOP LIGHT. JUST AS IT WAS ABOUT TO MOVE FORWARD AS THE LIGHT TURNED GREEN, IT WENT INTO ENGINE POWER REDUCED MODE AND PREVENTED THE VEHICLE FROM MOVING FORWARD AT A NORMAL RATE OF SPEED. THANKFULLY WAS ABLE TO GET THE CAR OFF THE ROAD. HAD TO BE TOWED TO MECHANIC. THE CONDITIONS WERE COLD (ABOUT 20 DEGREES), WITH NO ICE. FURTHER WARNINGS INCLUDED TRACTION CONTROL SERVICING, BUT THERE WERE NO ISSUES WITH THE TRACTION CONTROL SYSTEM. MECHANIC IS SAYING IT IS A THROTTLE BODY ISSUE.

  • 12/10/2015· POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

    IN ADDITION TO TWO COMPLAINTS FILED ABOUT THIS VEHICLE ALREADY. THE U.S HAS NO CONCERN FOR HUMAN LIFE IN THE U.S AND IS ALLOWING WHITE SUPREMACY TO ENDANGER MINORITY DRIVERS AND OTHER DRIVERS. THE TESTING OF SATELLITE RADIOLOGICAL DISPERSAL WEAPONS AND REMOTE CONTROL SYSTEMS INVOLVING, HACKING, BACKDOOR ACCESS, REMOTE CONTROL, SURVEILLANCE AND VEHICLE COMPROMISE PERSISTS. ON 12/10/15 AND 12/09/15 THE VEHICLE WAS HALTED BY FORCE FROM A SATELLITE TRACKING THE VEHICLE. AMPLE EVIDENCE OF ELECTRICAL PROBLEMS IN THE CAR, CELLPHONE TRACKING AND HOME TRACKING IS AVAILABLE. A FEDERAL LAWSUIT WAS FILED AND DISMISSED WITHOUT REASON OF CAUSE TO FURTHER THE HATE CRIME. ON THESE TWO DAYS I WAS DRIVING THE VEHICLE ONE AGAIN, AND LOST CONTROL OVER THE VEHICLE STEERING AND THROTTLE. THE ISSUE OCCURS AT STOP SIGNS TO CAUSE AN ACCIDENT THERE OR AT A INTERSECTION. THE VEHICLE IS PURPOSELY TAMPERED WITH DURING TRANSIT TO CAUSE LOSS OF CONTROL AND THROTTLE. THE VEHICLE THROTTLE IS GONE, THE GAS PEDDLE GOES LIMP AND THE ENGINE STOPS THROTTLE FOR A DURATION. THE ENGINE THEN KICKS IN FULL FORCE AFTER A SERIES OF HARD SPUTTERS ON THROTTLE JERKING THE CAR FORWARD UP A HILL OR INTO TO A STOP. I WAS IN HIGHLAND NY LEAVING A PLAZA, WHERE THIS OCCURS, AND OTHER INTERSECTIONS WITH LIGHTS

  • 12/10/2015· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

    ON 12-5-15 I WAS ON MY WAY TO CT FROM MASS AND WAS ON 91. ABOUT 45 MINUTES INTO THE TRIP THE CAR BEGAN TO LOOSE POWER AND THE CHECK ENGINE LIGHT CAME ON AND THE SERVICE STABLITRACK LIGHT CAME ON. AS SOON AS THE LIGHT CAME ON THE TEMPERATURE GAUGE AND RPM GAUGE WOULD FLING UP AND DOWN QUICKLY! I IMMEDIATELY WENT FROM 65 MPH TO 30 MPH.( I WAS ALMOST REAR ENDED BY A CAR BEHIND ME) I COASTED MY WAY TO THE RIGHT LANE AND WAS ABLE TO GET OFF THE EXIT. THE CAR TOOK ABOUT 4 HOURS TO GO BACK TO NORMAL. ( I RETURNED TO MASS, I HAD TO TAKE THE BACK WAY HOME AND AVOID THE HIGHWAY AS THE CAR STILL HAD REDUCE SPEED) THE CAR WILL RETURN TO NORMAL AND THE CHECK ENGINE LIGHT WILL GO OFF. EVERYDAY NOW THE CHECK ENGINE LIGHT WILL COME ON AND IT WILL SAY SERVICE STABLITRACK. THE CAR IMMEDIATELY LOOSES POWER AND YOU CAN HEAR THE ENGINE (SOUNDS LIKE A FAN BLOWING HARD) THE TRANSMISSION WILL NOT SHIFT. THE RPM WILL JUMP TO 4-5 WHILE ONLY GETTING TO A SPEED OF 35 MPH. THE DEALER HAS NO IDEA WHAT I AM TALKING ABOUT. THIS CAR WAS BOUGHT IN JANUARY OF 2015 AND HAS LESS THAN 65,000 MILES ON IT. I HAVE READ A FEW COMPLAINTS ABOUT THIS SIMILAR SITUATION HAPPENING TO THE SAME CAR I HAVE. THIS IS A SAFETY ISSUE!!! THE CAR HAS BEEN SERVICED ON TIME!!! PLEASE HELP ME!! I REFUSE TO TAKE THE HIGHWAY AS I NEVER KNOW WHEN THIS IS GOING TO HAPPEN.....

  • 12/10/2015· ENGINE

    THE COOLING SYSTEM IN MY 2011 CHEVY CRUZE HAS FAILED FOR THE 3RD TIME IN MY TWO YEAR OWNERSHIP. THIS IS DANGEROUS, MY CAR OVERHEATED AND WENT INTO IDLE MODE ON A 70MPH INTERSTATE(81) WITH MY FAMILY STILL INSIDE. CHEVY DENYS ANY PROBLEM! MULTIPLE CLASS ACTION LAWSUITS HAVE BEEN STARTED REGARDING THE FAULTY COOLING SYSTEM BUT THEY SEEM TO JUST DISAPPEAR. MY CAR CONSTANTLY SMELLS OF NAUSEATING COOLANT AND HAS BEEN "FIXED" TWICE NOW. SO WHAT GIVES? WHY IS THIS NOT BEING ADDRESSED? THE NHTSA NEEDS TO HANDLE THIS PROBLEM AS IT IS BIGGER THAN CHEVY WILL EVER ADMIT.

  • 12/10/2012· AIR BAGS,UNKNOWN OR OTHER

    THE FIRST SAFETY ISSUE WAS NOTICED WITHIN THE FIRST WEEK OF OWNERSHIP. THE AIR BAG INDICATOR LIGHT INDICATED "OFF" WITH AN ADULT PASSENGER IN THE PASSENGER SEAT. THIS CAR HAS BEEN TO THE DEALERSHIP 4 TIMES FOR THIS ISSUE AND IT REMAINS UNSOLVED. THE SECOND SAFETY ISSUE WAS NOTICED IN OCTOBER OR NOVEMBER 2012. THE CAR FILLS WITH AN ODOR OF ANTI-FREEZE WHEN THE HEATER IS IN USE. THE CAR HAS BEEN TO DEALERSHIP 4 TIMES FOR THIS ISSUE AND IT REMAINS UNSOLVED. I FEEL THESE ARE BOTH EXTREME SAFETY ISSUES THAT SHOULD BE INVESTIGATED AS IT APPEARS TO BE A PROBLEM IN MANY OF THE 2011 CRUZES. *TR

  • 12/09/2019· SERVICE BRAKESCrash

    TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE THE CONTACT'S DAUGHTER WAS REVERSING THE VEHICLE, THE BRAKES FAILED TO OPERATE WITHOUT WARNING. AS A RESULT, THE VEHICLE TAPPED THE VEHICLE PARKED BEHIND HER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO STEWART CHEVROLET (780 SERRAMONTE BLVD, COLMA, CA 94014, (415) 570-7351) TO BE INSPECTED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT AN INSPECTOR WOULD BE SENT TO THE DEALER TO INSPECT THE VEHICLE. THE DEALER DIAGNOSED THE VEHICLE WITH A FAULTY BRAKE BOOSTER, VACUUM PUMP, AND BRAKE PADS. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

  • 12/09/2017· POWER TRAIN

    WILL DRIVING WITH AUTOMATIC TRANSMISSION DOES NOT SHIFT FROM 1 TO ANY OTHER SHIFT AND IT JUST ACCELERATES WITH ANY SHIFTS AND LOSING SPEED IN THE HIGHWAY VERY FAST WHICH COULD CAUSE AN ACCIDENT DUE TO NOT BEEN ABLE TO GAIN ANY SPEED. THE ENGINE LIGHT IS ON AND ACCORDING TO AN INSPECTION SHOWING TRANSMISSION CONTROL SYSTEM FAILURE

  • 12/09/2017· UNKNOWN OR OTHER

    NOTICED I WAS LOSING COOLANT RAPIDLY, FULL TANK WITHIN 1-2 DAYS, ONLY DRIVING ABOUT 7 MILES TO WORK AND BACK. . TOOK TO DEALERSHIP (WHERE PURCHASED) AND THEY DETERMINED ENGINE COOLANT LEAKING FROM FAULTY WATER PUMP. THOUGHT THE ISSUE WOULD BE COVERED BY GM EXTENDED WARRANTY BECAUSE ALREADY EXISTING SPECIAL COVERAGE BULLETIN 14371A, EXISTED FOR THIS ISSUE IN 1.4L ENGINE, ...BUT NOT FOR THE 1.8L ENGINE, WHICH IS WHAT I OWN. THE WATER PUMP IN THE 1.4L IS THE EXACT SAME PART IN THE 1.8L ENGINE, SO I'M LEAD TO BELIEVE THAT THE WATER PUMP IN MY VEHICLE SHOULD HAVE BEEN COVERED DUE TO IT BEING A FAULTY PART, IN GENERAL. WATER PUMP WAS REPLACED AND HAVE EXPERIENCED NO MORE LEAKAGE. I AM UNABLE TO ATTACH THE SERVICE INVOICE FROM MCKINLEYVILLE CHEVROLET AND BUICK, BUT CAN PROVIDE HARD COPY.

  • 12/09/2014· ENGINE

    I AM NOTIFYING YOU THAT I HAVE HAD MY WATER PUMP REPLACED THREE TIMES SINCE I HAVE OWNED THE CAR WHICH WAS BOUGHT IN APRIL OF 2012 WITH 9,000 MILES ON IT, IT SEEMS EVERY FALL I AM REPLACING THE WATER PUMP AS IT HAS SOME SORT OF LEAK INTERNALLY. IT IS VERY FRUSTRATING TO CONTINUE TO HAVE THIS PROBLEM. NOW RECENTLY MY TURBO OIL LINE SPRUNG A LEAK AT 92,000 MILES AND SO DID MY TRANSMISSION OIL LINE SO IT WAS BACK IN THE REPAIR SHOP. I HAVE ALSO HAD TO REPLACE THE HEATED SEAT ELEMENT AS THIS HAS BURNT OUT SOMEHOW. THIS CAR HAS BEEN VERY FRUSTRATING MECHANICALLY BUT OTHERWISE LOVE MY CRUZE. IS THERE ANYTHING I CAN DO BESIDES WAIT FOR THE 4TH WATER PUMP TO CLAIM A LEMON UNDER THE LEMON LAW? *TR

  • 12/08/2013· VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE

    1.4 LITER 2011 CRUZE HEATER BLOWING COOL AIR. GM INSPECTION DONE ON 10/17/13 AND THEY SAID EVERYTHING WAS GOOD. THEY TOLD ME NOT TO WORRY ABOUT THE INTERMITTENT CHECK ENGINE LIGHT THAT KEEPS COMING ON. THIS HAPPENED WITHIN TWO WEEKS. WE ADDED A ALMOST A QUART OF COOLANT FOLLOWING THE DIRECTIONS IN THE OWNERS MANUAL. NOW A MONTH LATER IT IS A QUART LOW AGAIN BLOWING COOL AIR FROM THE HEATER AND A STRONG SWEET SMELL PERMEATES THE CAR. THE CAR ALSO FAILS TO PROPERLY BRAKE AT TIMES AND GAIN SPEED AT TIMES. IT HAS STALLED WHILE IDLING AT STOPLIGHTS. THERE IS A OILY RESIDUE ON THE PLASTIC SHIELD LOCATED NEAR THE OIL PAN. *TR

  • 12/07/2023· ELECTRICAL SYSTEM

    2011 Chevrolet Cruze. 1.4 engine. Manual transmission. No accidents. Mileage: 69,000 The engine has stopped while driving 3 times in last year (2023) January (5 degrees), Sept and November. Battery is 2 years old. Replaced negative battery cable with (OEM), after 2nd engine stop, after reading that negative cables have history of going bad over time. Very dangerous, especially in dark. All lights, head lights, dash lights and engine stop. Emergency flashers work. I coast to the side of road, and try to restart. It will restart after about 5 minutes. I have gotten a check air bag message on dash. First, two times I took to a mechanic and they said there are no repair codes coming up from computer.

  • 12/05/2018· UNKNOWN OR OTHER

    BURNING SMELL FROM ENGINE. BACK IN MAY 2016 I STARTED SMELLING THIS BURNING SMELL AFTER YOU DROVE THE CAR FOR 20 MINS. I BRING IT UP TO THE DEALER EVERY TIME I HAVE TO TAKE THE CAR IN. THEY CAN NEVER FIND THE SOURCE. THEY THOUGHT A OIL PAN LEAK WAS IT. THAT WAS FIXED AND THE SMELL STILL IS THERE. THEY CLAIMED TO FIND AN OIL LEAK ANOTHER TIME AND FIXED. THEN IT WAS A TRANSMISSION LEAK, WHICH WAS FIXED AND STILL THE SMELL. THERE IS NEVER FLUID UNDER THE CAR. I HAVE THE SMELL NOTED EVERY TIME.

  • 12/03/2015· VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

    TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE SERVICE STABILITY TRACTION CONTROL WARNING LIGHT ILLUMINATED INTERMITTENTLY AND THE ACCELERATOR PEDAL HESITATED TO RESPOND. ON THE FIRST OCCASION, THE CONTACT WAS DRIVING AT 20 MPH AND THE VEHICLE STALLED. ON A SECOND OCCASION, THE VEHICLE STALLED WHILE DRIVING AT APPROXIMATELY 35 MPH. THE CONTACT WAS ABLE TO RESTART THE VEHICLE EACH TIME BUT THE FAILURE WAS PROGRESSING. THE FAILURE CAUSED THE VEHICLE TO GO INTO A LIMP MODE EACH TIME. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THEY WERE NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER A THIRD TIME WHO DIAGNOSED THAT THE ALTERNATOR ASSEMBLY NEEDED TO BE REPLACED. THE ELECTRONIC STABILITY CONTROL FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS LEFT FOR A DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

  • 12/03/2012· SERVICE BRAKESCrash

    I WAS IN STOP AND GO MORNING RUSH HOUR TRAFFIC GOING APROX. 10 MPH. I PRESSED THE BRAKE TO STOP SLIGHTLY MORE THAN ONE CAR LENGH AWAY FROM THE CAR IN FRONT OF ME. THE BRAKES FELT SOFT AND I HAD TO PRESS THE BRAKE PEDEL ALL THE WAY TO THE FLOOR TO GET IT TO RESPOND. THE BRAKES DID NOT CATCH ALL THE WAY, THEY ONLY SLOWED THE CAR SLIGHTLY (TO APROX. 5MPH) AND I REAR-ENDED THE CAR IN FRONT OF ME. I HAD THE BRAKES, FLUID, AND ELECTRICAL/COMPUTER COMPONENTS CHECKED, AND THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR. *TR

  • 12/01/2016· FUEL SYSTEM, GASOLINE,ENGINE,FUEL/PROPULSION SYSTEM

    WHILE DRIVING TO WORK I RECEIVED THE TURN OFF AC ENGINE TO HOT WARNING.THE TEMPERATURE OUTSIDE WAS IN THE 50'S. PULLED OVER AND SAW THE COOLANT WAS LOW,ADDED COOLANT BUT IT WOULDN'T STAY IN THE TANK. TOOK THE CAR TO ARROWHEAD CHEVROLET IN PEORIA,AZ AND WAS TOLD IT WAS THE WATER OUTLET HOUSING LEAKING AND COST TO REPLACE WAS $490.00, THE CAR HAS 69,000 AND SHOULDN'T BE HAVING THIS ISSUE,THE DEALERSHIP COULD CARE LESS,CALLED GM WARRANTY AND WAS TOLD BASICALLY TOO BAD AND WE ARE SORRY BUT IT'S NOT UNDER WARRANTY AND WE WILL NOT PROVIDE COST ASSISTANCE FOR THE REPAIR. CURRENTLY THERE IS A RECALL FOR THE COOLANT LEAKING AT THE WATER PUMP,BUT GM FEELS IT SHOULDN'T COVER THE WATER OUTLET HOUSING. I'M SURE IT'S LEAKING FROM THE WATER PUMP BUT THE SERVICE MANAGER JUST WANTED TO MAKE A DOLLAR OFF A POOR SINGLE MOM. SHAME ON GM FOR KNOWING THE ISSUE WITH THE COOLANT LEAKING ISN'T JUST RELATED TO THE WATER PUMP BUT THE WHOLE COOLING SYSTEM!! *TR

  • 12/01/2014· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

    WAS TRAVELING ON THE HIGHWAY WITH CRUISE CONTROL SET AT 67MPH WHEN SUDDENLY THE CAR JUST LOST POWER AND THE ENGINE QUIT RUNNING. ALL OF THE DASHBOARD INSTRUMENTS LOST POWER ,GAS GAUGE REGISTERED EMPTY, ETC. ALTHOUGH THE RADIO DID NOT GO OFF. LUCKILY THIS HAPPENED WITH VERY LIGHT TRAFFIC AND WAS ABLE TO PULL OFF IN THE EMERGENCY LANE AND PUT THE VEHICLE IN PARK AND RESTARTED THE VEHICLE WITH NO TROUBLE. CONTINUED OUR TRIP AND DID NOT HAPPEN AGAIN. AFTER THINKING ABOUT THIS I DID NOTICE THE VEHICLE A FEW WEEKS AGO LOSING SOME ACCELERATING SPEED/POWER INTERMITTENTLY WHILE TRAVELING. NOT SURE IF THAT WAS AN INDICATOR OR NOT. DID CALL ONSTAR APPROXIMATELY 5 HOURS AFTER INCIDENT TO DIAGNOSE AND SEE IF ANY ERROR CODES CAME UP AND THEY STATED THEY SHOWED NOTHING. THIS IS MY DAUGHTERS VEHICLE AND I FEAR THAT IF SHE IS TRAVELING IN HEAVY TRAFFIC AND THIS HAPPENS AGAIN THAT THIS COULD CAUSE A SEVER ACCIDENT. *JS

  • 11/30/2018· ENGINE

    THE CHEVROLET CRUZE'S WATER COOLANT OUTLET HAS CRACKED THREE TIMES NOW. THIS IS A PLASTIC PIECE THAT CRACKS UNDER HEAT AND LEAKS RADIATOR FLUID.

  • 11/30/2012· POWER TRAIN

    THE AUTOMATIC TRANSMISSION SHIFTS VERY HARD BETWEEN FIRST AND SECOND GEAR, AND SECOND AND THIRD GEAR. THIS HAPPENS WHEN THE TRANSMISSION IS SHIFTING UP OR DOWN. THE OCCUPANTS IN THE VEHICLE GET A WHIPLASH EFFECT EVERY TIME THE CAR SHIFTS BETWEEN THESE GEARS. ALSO THE TRANSMISSION TAKES TOO LONG TO FIND A GEAR RESULTING IN THE VEHICLE NOT ACCELERATING WHEN THE DRIVER COMMANDS IT. THE CAR HAS STALLED WHILE STARTING DRIVING AWAY FROM A RED LIGHT FROM A FULL STOP, REQUIRING THE DRIVER TO RESTART THE VEHICLE. THIS SHOULD NOT HAPPEN IN A CAR WITH AN AUTOMATIC TRANSMISSION. WHILE IN MOTION THE CAR WILL SHIFT INTO NEUTRAL AND WILL NOT RESPOND TO THE DRIVERS PUSH ON THE GAS PEDAL. IT WILL THEN SLAM INTO GEAR, CAUSING A MORE VIOLENT WHIPLASH EFFECT THAN WHEN IT IS SHIFTING AS MENTIONED EARLIER IN THIS COMPLAINT. I HAVE TAKEN THE CAR TO THE LOCAL DEALERSHIP MULTIPLE TIMES FOR THESE ISSUES AND THEY KEEP TELLING ME THAT THE TRANSMISSION IS OPERATING NORMALLY. NO TRANSMISSION SHOULD OPERATE THIS WAY, AND NO OTHER VEHICLE I HAVE EVER DRIVEN OPERATES AS BAD AS THIS 2011 CHEVY CRUZE. THE GM CUSTOMER SERVICE PEOPLE HAVE OPENED MULTIPLE CASES AND TRIED TO HELP ME WITH THIS BUT THEY HAVE NOT FOLLOWED THROUGH WELL ENOUGH AND I AM STUCK WITH A DEFECTIVE TRANSMISSION IN THIS CAR. *TR