2011 Buick Enclave

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/29/2014· ELECTRICAL SYSTEM

  I WALKED OUT AND TRIED TO OPEN MY CAR WITH THE REMOTE AND IT DID NOT WORK. SO I USED THE KEY TO GET IN IT AND TRIED TO START IT AND NOTHING. THEN I COULD NOT GET THE KEY OUT OF IT EITHER. I WAS PANICKED I NEEDED TO GET TO WORK. MY HUSBAND LATER JUMPED IT AND TOOK THE BATTERY TO GET LOOKED AT. NOTHING WAS WRONG WITH THE BATTERY. I DROVE IT A DAY LATER AND MY AIR CONDITIONING WAS BLOWING HEAT ON THE DRIVERS SIDE AND COLD AIR ON THE PASSENGERS SIDE. I JUST BOUGHT IT IN JULY WITH 28,999 MILES ON IT. AT 36,762 MILES THERE SHOULD BE NO PROBLEMS. *TR

• 12/24/2015· STEERING,SERVICE BRAKES,ENGINE

  ON THREE SEPARATE OCCASIONS IN THE PAST MONTH MY CAR LOST POWER WHILE I WAS DRIVING. FORTUNATELY, I WAS ON CITY STREETS WHEN THIS OCCURRED AND I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND RESTART THE ENGINE. I BROUGHT MY CAR IN TO MY BUICK DEALER AFTER THE 2ND OCCURRENCE AND THEY COULD FIND NOTHING WRONG WITH IT. WHEN IT HAPPENED AGAIN LAST WEEK I NOTICED THAT RIGHT BEFORE I LOST POWER THE SMALL WALLET THAT IS PART OF MY KEY CHAIN HAD FALLEN FROM THE TOP OF THE STEERING WHEEL (WHERE I KEEP IT SO IT DOESN'T HIT MY LEG). THINKING IT MAY HAVE JERKED THE IGNITION SLIGHTLY AND THAT MAY HAVE BEEN PART OF THE POWER ISSUE, I GOOGLED "BUICK ENCLAVE IGNITION ISSUES" WHEN I RETURNED HOME. IMMEDIATELY ALL OF THE GM IGNITION PROBLEMS OF THE PAST FEW YEARS CAME UP; INCLUDING THE FRIGHTENING NEWS THAT MY CAR HAD THE EXACT SAME IGNITION AS THE RECALLED CARS BUT THAT GM BELIEVED SOMETHING ABOUT THE DESIGN OF THE ENCLAVE (AND OTHER SUVS IN ITS CLASS) MEANT THAT THE IGNITION WAS NOT A PROBLEM. I AM HERE TO TELL YOU THAT IT IS, INDEED, A PROBLEM. I BROUGHT MY CAR BACK TO THE DEALER ON MONDAY AND THEY AGAIN CAN "FIND NOTHING WRONG WITH IT." I HAVE CONTACTED GM AND LET THEM KNOW I WILL NOT ACCEPT THIS VEHICLE UNTIL THE IGNITION IS REPLACED. NO ONE SHOULD BE DRIVING THIS CAR. I SHUDDER TO THINK ABOUT THE CONSEQUENCES IF I HAD BEEN DRIVING MY USUAL CARPOOL OF 5 12-YEAR-OLD BOYS. INDEED, TWICE WHEN I LOST POWER I WAS IN THE CAR WITH MY CHILD. I AM CONVINCED THIS IS A MAJOR PROBLEM AND THAT EVERYONE WHO OWNS ONE OF THESE CARS MUST BE ALERTED TO THE POSSIBILTIY OF POWER LOSS.

• 12/16/2015· STEERING

  THE POWER STEERING FLUID IS LEAKING AFTER HEARING LOUD GRINDING NOISE AND DIFFICULT TO STEER WHILE DRIVING. GM SAID THEY DIDN'T SEE A PROBLEM AND NOT PART OF THE "SPECIAL COVERAGE" THAT INVOLVES A STEERING PUMP. APPARENTLY, YOU NEED TO ALMOST CRASH YOUR CAR BEFORE THAT IS REPLACED. I RECEIVED A QUOTE TO REPAIR AND IT'S AT LEAST $800. THE CAR HAS 67K MILES AND IS 5 YEARS OLD - ONLY OWNER.

• 12/12/2011· POWER TRAIN

  2011 BUICK ENCLAVE ROLLS UNABATED ON HILLS WHILE IN GEAR - DRIVE OR REVERSE. VERY HARD TO CONTROL. REQUIRES VERY QUICK MOVE FROM BRAKE TO ACCELERATOR AND "2-FOOT" DRIVING WHICH IS DANGEROUS AND WEARS BRAKES AND TRANSMISSION. THERE IS NO "HILL HOLD" FEATURE AND DRIVETRAIN PROVIDES NO RESISTANCE. *TR

• 12/11/2018· POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

  I WAS DRIVING DOWN THE HIGHWAY AND ALL OF SUDDEN THE VEHICLE JERK BACK HARD AND I LOSS POWER AND STABILIZE SYSTEM SHUT DOWN AND COULD DRIVE NO MORE THAN 20 MILE AN HOUR. IT GOTTEN WORST THAT MY TRUCK IS JERKING AND SHAKING.

• 12/10/2013· ELECTRONIC STABILITY CONTROL (ESC)

  DRIVING ON HIGHWAY. WARNING LIGHT FOR STABILITRACK CAME ON, THEN ENGINE POWER REDUCED LIGHT. IN SECONDS NO POWER TO VEHICLE. COULD NOT ACCELERATE AT ALL AND VEHICLE SLOWED ON ITS OWN. EXTREMELY DANGEROUS IN TRAFFIC WHEN TRYING TO PULL OVER WITH NO POWER. MANUAL SAYS TURN OFF CAR WAIT 15 SECONDS TO CORRECT PROBLEM. ASSUMING YOU DON'T GET KILLED PULLING OVER FIRST, NICE IDEA. DOESN'T WORK. HAD TO STOP VEHICLE MORE THAN TEN TIMES ON WAY HOME DUE TO SAME PROBLEM. BROUGHT VEHICLE INTO DEALER. SAME PROBLEM PERSISTS. *TR

• 12/08/2015· VISIBILITY

  TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT THE DEFROSTER FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000. UPDATED 02/10/16*LJ *TR

• 12/07/2011· AIR BAGS

  AIR BAG LIGHT KEPT COMING ON. LOVE BUICK, COLUMBIA SC REPLACED MODULE. SEVERAL DAYS LATER AIR BAG LIGHT CAME ON AGAIN WITH A MESSAGE " SERVICE AIRBAG ". ABOVE DEALER NOW HAS THIS VEHICLE IN SERVICE AND SAYS THEY NEED TO KEEP IT SEVERAL DAYS FOR MORE DIAGNOSTICS. *TR

• 12/07/2011· VEHICLE SPEED CONTROL

  SLOWING DOWN TO STOP FOR RED LIGHT THE CAR SPEEDED UP BY ITSELF. I HAD TO PRESS VERY HARD ON THE BRAKES TO STOP THE CAR . *TR

• 12/04/2019· ENGINE

  TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. WHILE OPERATING THE VEHICLE, THE CONTACT HEARD AN ABNORMAL WINDING NOISE COMING FROM THE ENGINE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CRANKSHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. JOHNNY LONDOFF CHEVROLET (1375 DUNN RD, FLORISSANT, MO 63031, (314) 227-1437) WAS CONTACTED AND SCHEDULED A SECOND DIAGNOSTIC APPOINTMENT FOR DECEMBER 5, 2019. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,054.

• 12/02/2016· STEERING,ENGINE

  TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE POWER STEERING MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE POWER STEERING PUMP WAS REPLACED AND THE FAILURE WAS REMEDIED. THE CONTACT ALSO INDICATED THAT WHILE OPERATING THE VEHICLE, THE CHECK ENGINE LIGHT HAD ILLUMINATED. THE MECHANIC DIAGNOSED THAT THE TIMING CHANGE NEEDED TO BE REPAIRED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. UPDATED 01/11/2017*CT TIMING CHAIN WAS REPAIRED BY INDEPENDENT MECHANIC. REAR LIFTGATE FAILED. AFTER NEGOTIATIONS WITH GM LIFTGATE WAS REPAIRED AS PER PRIOR RECALL. THE POWER STEERING FAILED. THE TIMING CHAIN FAILED. UPDATED 9/7/18*JB

• 11/30/2017· AIR BAGS

  THIS VEHICLE HAS ONLY ABOUT 55,000 MILES AND WAS PURCHASED USED. IT UNDERWENT THE MAJOR RECALL GM HAD FOR DEFECTIVE AIRBAGS IN 2014. THE AIRBAG LIGHT CAME ON AGAIN WHILE THE VEHICLE WAS ON MOTION AND HAS BEEN INTERMITTENTLY ON AND OFF. THE DEALER WANTS $145 FOR DIAGNOSTICS AND GM WILL NOT COVER UNDER PREVIOUS RECALL UNLESS WE PROVE THERE WAS A DEFECT WITH THE PREVIOUS RECALL PARTS. OF COURSE GM WILL NOT DISCLOSE WHAT THE PREVIOUS RECALL PARTS WERE .

• 11/29/2022· AIR BAGS

  Airbag light keeps coming on and going off

• 11/23/2015· ELECTRICAL SYSTEM

  MY CAR WOULD NOT START ON IT OWN. I GOT A BOOST AND IT STARTED UP. WENT TO AUTO STORE AND TURNED THE CAR OFF AND REMOVED THE KEY BUT IT KEPT RUNNING FOR A FEW MINUTES. THE SALES ASSOCIATED TESTED THE BATTERY AND SAID IT WASN'T GETTING THE PROPER CRACK AMPS. THEY DID NOT HAVE THE BATTERY THAT I NEEDED IN STOCK, I WAS ABLE TO MAKE IT HOME AND TURN OFF AND RESTART THE CAR UNTIL THE NEXT MORNING AND THE CAR WOULD NOT START AGAIN AND THE KEY GOT STUCK IN THE IGNITION. MY HUSBAND PURCHASED A BATTERY FROM ADVANCE AUTO BUT HE WAS STILL NOT SURE THAT THE BATTERY WAS INDEED THE ISSUE. CALLED AND TOOK THE CAR SUPERIOR MOTORS DEALERSHIP ON NOVEMBER 5. WE LEFT THE CAR FOR THEM TO RESEARCH THE ISSUE. WE RECEIVED A CALL NOTIFYING THAT THERE WAS A CRACK IN THE FIREWALL THAT CAUSED WATER TO LEAK AT THE COWL AREA WHICH SHORTED OUT THE FUSE BLOCK AND CORRODED THE CONNECTORS. MY HUSBAND ASKED IF WE COULD GET ASSISTANCE WITH THE REPAIR BECAUSE IT WAS A DEFECT IN THE PRODUCT/WORKMANSHIP AND NOT SOMETHING THAT WE HAD CONTROL OVER. SUPERIOR MOTORS INFORMED US THAT WE NEEDED TO REACH OUT TO GENERAL MOTORS DIRECTLY IN ORDER TO RECEIVE ANY TYPE OF ASSISTANCE. WE SPOKE TO SEVERAL CUSTOMER SERVICE REPRESENTATIVE THAT TOOK ALL OF OUR INFORMATION AND ASSURED US THAT THE ISSUE WOULD BE ESCALATED AND A CALL WITHIN 24 HOURS. IN THE MEANTIME, WE REACHED OUT TO OUR AUTO INSURANCE PROVIDER AND THEY WENT OUT TO THE DEALERSHIP. HE NOTIFIED MY HUSBAND THAT A SERVICE BULLETIN HAS BEEN ISSUED IN REGARDS TO THE ISSUE WITH OUR VEHICLE. I AM DISAPPOINTED BECAUSE WE WERE WITHOUT TRANSPORTATION AND HAD BEEN PROMISED SEVERAL CALL BACKS. AFTER NUMEROUS ATTEMPTS OF SPEAKING WITH CUSTOMER SERVICE AGENTS WE FINALLY RECEIVED A CALL BACK FROM A NICOLE ON NOVEMBER 23, 2015 INFORMING US THAT GM WOULD NOT BE ASSISTING US. WE WERE TOLD BY THE DEALERSHIP THAT WE ARE LUCKY THE CAR DID NOT CATCH ON FIRE.

• 11/21/2013· ENGINE

  WATER PUMP FAILED, CAR OVERHEATED. STRANDED WIFE AND DAUGHTER 2 HOURS. PART FIXED UNDER RECALL GM CAMPAIGN 13079. NEVER NOTIFIED OF RECALL PRIOR TO INCIDENT. *TR

• 11/20/2015· AIR BAGS

  TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT THE WARNING LIGHT ILLUMINATED, WHICH INDICATED THAT THE AIR BAG NEEDED SERVICING. WHEN THE VEHICLE WAS DIAGNOSED, THE MECHANIC STATED THAT THE AIR BAG COIL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 99,000. UPDATED 02/12/16*LJ THE VEHICLE WAS REPAIRED AT THE CONSUMERS EXPENSE. UPDATED 03/09/16.*JB

• 11/20/2015· STEERING

  RECENTLY HAD TO REPLACE MY POWER STEERING GEAR DUE TO LEAKING SEALS THAT CAUSED FAILURE. ALSO POWER STEERING PUMP HAD TO BE REPLACED. POWER STEERING PUMP IS COVERED UNDER SPECIAL GM WARRANTY (14329 'LOSS OF POWER STEERING ASSIST'), BUT NOT POWER STEERING GEAR. IN DOING RESEARCH, IT SEEMS MANY CONSUMERS HAVE EXPERIENCED A SIMILAR ISSUE, BUT GM HAS NOT ISSUED A RECALL FOR THE POWER STEERING GEAR.

• 11/20/2014· TIRES,WHEELS

  AT APPROXIMATELY 18000 MILES I NOTICED THAT MY MICHELIN TIRES HAD SMALL CRACKS IN THEM. SINCE THEY WERE NOT WORRISOME AT THAT TIME, I JUST DECIDED TO KEEP AN EYE ON MY TIRES, FOR BULGES OR LARGER CRACKS. I RECENTLY HAD MY TIRES REPLACED, LESS THAN 40000 MILES ON THEM BECAUSE I WAS GETTING READY TO GO ON A ROAD TRIP AND DIDN'T WANT TO TAKE THE CHANCE. MY TIRES WERE HEAVILY CRACKED AND ONE WAS LOSING AIR DAILY. I FIRST CONTACTED GM DIRECTLY (PRIOR TO REPLACING THE TIRES) TO SEE IF THEY WERE UNDER WARRANTY OR KNOWN DEFECTIVE/RECALL ITEMS. WHEN I SPOKE TO THE DEALER ABOUT THE TIRES BEING DEFECTIVE, THEY INSISTED THE TIRES WERE NOT DEFECTIVE, THAT MICHELIN ADDS SILICA TO THEIR TIRES IN THE MANUFACTURING PROCESS AND THE SILICA ADDITION DOES NOT DO WELL IN HOT/DRY CLIMATES. THEY INDICATED THAT BECAUSE MICHELIN DOES ADD SILICA ON PURPOSE THE TIRES ARE NOT DEFECTIVE. MY ARGUMENT IS THAT THE TIRES ARE DEFECTIVE IF THEY DO NOT MAINTAIN THEIR INTEGRITY IN ALL CLIMATES. MY BUICK DEALERSHIP DID NOT HONOR THE BUICK WARRANTY. REF NHTSA ID NUMBER 10543165, AS I AM NOT THE ONLY CUSTOMER WITH THE PROBLEM AND TIRE INTEGRITY IS A VERY IMPORTANT SAFETY FEATURE ON VEHICLES. THIS NEEDS TO BE INVESTIGATED AND A RECALL ISSUED. I REPLACED MY TIRES WITH GOODYEAR TIRES AT JUST UNDER $900. ON A $50,000 CAR, HAVING TO REPLACE TIRES BEFORE 3 YEARS / 40,000 MILES IS UNACCEPTABLE. JUST IN CASE GM LOOKS AT THESE COMPLAINTS. YOU HAVE LOST A LOYAL CUSTOMER. I'VE BOUGHT 6 BRAND NEW GM CARS AND ONE SLIGHTLY USED GM CAR. HALF OF THOSE CARS HAVE HAD PROBLEMS, WHY I HAVE REMAINED A LOYAL CUSTOMER, WHO KNOWS... *TR

• 11/19/2020· POWER TRAIN,ENGINE

  CODES P0017 AND P0008 CAMSHAFT POSITION SENSOR AND CRANKSHAFT POSITION KEEPS COMING ON DRIVING AND PARKED RUNNING. EVEN AFTER REPLACING THE SENSOR.

• 11/19/2019· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

  I PURCHASED THE VEHICLE ON 11/4/19. THE DEALERSHIP, SALESMAN OR SERVICE DEPARTMENT. DIDN'T INFORM ME OR PUT IT IN WRITING THAT THE CRANKSHAFT SENSOR WAS FAULTY ON THE VEHICLE. JOHN EAGLE ACURA DIDN'T CONSIDER SAFETY FIRST. ON 11/7/19 AT 48,076 MILES THE VEHICLE WON'T CRANK. IT WAS COLD AND RAINY SO I DIDN'T DRIVE THE VEHICLE. ON 11/17/19 I DROVE THE VEHICLE TO CHURCH AT 48,124 MILES. WHEN I GOT OUT OF CHURCH IT WON'T CRANK. I CALLED THE DEALERSHIP ON 11/18/19 AND TOLD THEM ABOUT THE VEHICLE. THEY TOLD ME TO BRING IT IN. I BROUGHT IT IN ON 11/19/19 AT 3P.M. I ASKED THE SERVICE DEPARTMENT WHAT WAS THE PROBLEM BECAUSE THE VEHICLE WON'T CRANK. THEY TOLD ME THAT IT IS THE CRANKSHAFT SENSOR. I TOLD THE SALESMAN THAT YOU KNEW IT WAS THE CRANKSHAFT SENSOR AND YOU PUT MY SAFETY AT RISK. BECAUSE YOU AND THE SERVICE DEPARTMENT AND DEALERSHIP KNEW THAT THE CRANKSHAFT SENSOR WAS FAULTY AND MY SAFETY WAS AT RISK. HE SAID TO ME AND MY HUSBAND THAT HE KNEW AND SAID THAT HE SHOULD HAVE GIVEN ME A LOANER CAR. BUT HE NEVER TOLD ME ABOUT IT.

• 11/19/2015· POWER TRAIN

  2011 BUICK ENCLAVE "ENGINE HOT A/C OFF" AND THEN "ENGINE OVERHEATED IDLE ENGINE" AND THEN "ENGINE POWER REDUCED" MESSAGES CAME ON IN QUICK SUCCESSION (W/IN LESS THAN 1.5 MILES) AT 10:00 P.M. I WAS DRIVING ON SUBURBAN STREETS WHEN THIS ISSUE OCCURRED. TOOK INTO DEALER FIRST THING THE NEXT MORNING AND WAS TOLD THE WATER PUMP WAS LEAKING AND NEEDED TO BE REPLACED. I MENTIONED APRIL 2013 TSB #13079 RELATED TO LEAKING WATER PUMP SHAFT AND WAS TOLD THAT HAD EXPIRED. WATER PUMP WAS SUBJECT OF EXTENDED WARRANTY COVERAGE FOR 2008-2010 ENCLAVES (#13091). WATER PUMP IS COVERED UNDER POWERTRAIN WARRANTY (100,000 MILES OR 5 YEARS -- MY VEHICLE HAS 79,738 MILES AND WARRANTY EXPIRED 10//15). CALLED BUICK CUSTOMER SERVICE TO INQUIRE ABOUT THIS ISSUE. WAS TOLD DEALERSHIP WOULD HAVE TO DETERMINE ANY FINANCIAL ASSISTANCE. I BELIEVE THE EVIDENCE SUGGESTS GM IS AWARE THERE IS A CONTINUING ISSUE WITH THE WATER PUMPS ON BUICK ENCLAVES MADE AFTER 2010 AND THERE SHOULD BE EXTENDED WARRANTY COVERAGE FOR THE FIX ON THESE VEHICLES, AS WELL.

• 11/18/2015· STRUCTURE

  MY WIFE WAS UNLOADING THE GROCERIES ONE DAY AND THE POWER LIFT GATE FELL ON HER BACK WITHOUT WARNING. SHE HAD A VERY BAD BRUISE AND SKIN ABRASION FOR A COUPLE OF WEEKS. I WAS SURPRISED THAT OUR LIFT GATE STRUTS HAD FAILED WITH ONLY 54K MILES ON THE VEHICLE. THE NEXT DAY I CALLED THE DEALER AND WAS TOLD THERE WAS A RECALL NHTSA CAMPAIGN NUMBER: 15V415000. WHEN I ASKED WHEN I COULD BRING IT IN FOR REPAIR THEY SAID THEY DON'T HAVE THE PARTS. THAT WAS IN EARLY JULY. IT IS NOW NOV. 18TH AND WE'VE BEEN WAITING FOR NEARLY 5 MONTHS AND I CANNOT EVEN GET AN ANSWER FOR WHEN IT CAN BE FIXED. IN FACT, I CAN'T EVEN PAY TO HAVE THIS FIX DONE. THE TRUNK IS VERY HEAVY AND IT NOW TAKES 2 PEOPLE TO LOAD AND UNLOAD. THIS IS EXTREMELY INCONVENIENT AND DANGEROUS WHEN SHE IS BY HERSELF WITH MY 2 YOUNGER KIDS SINCE WE USE THE TRUNK EVERY DAY. THE POWER LIFT GATE IS SUPPOSED TO OPEN WITH THE PRESS OF THE KEY FOB AND WAS ONE OF THE MAIN FEATURES THAT MADE US PURCHASE THE VEHICLE. WE FEEL THAT 5+ MONTHS IS COMPLETELY UNREASONABLE TO WAIT FOR A FIX FROM GM. WE CANNOT EVEN TRADE IT IN BECAUSE NO DEALER CAN RESELL IT WITH A HATCH THAT DOES NOT STAY OPEN. WE ARE NOW LEFT IN LIMBO WITH AN SUV THAT OFFERS NO UTILITY. AFTER SOME RESEARCH I FOUND OUT THIS RECALL EFFECTS 686,287 UNITS OF ITS LAMBDA PLATFORM CROSSOVERS WHICH INCLUDES THE 2008-2012 BUICK ENCLAVE, 2009-2012 CHEVROLET TRAVERSE, 2007-2012 GMC ACADIA, AND 2007-2010 SATURN OUTLOOK. GM SHOULD AT LEAST OFFER COMPENSATION FOR BUILDING SUCH A MAJOR DEFECT AND THEN TAKING SO LONG TO FIX IT. WE ARE HAPPY WITH THE BUICK ENCLAVE ASIDE FROM THIS PROBLEM BUT IT HAS DEFINITELY LEFT A SOUR TASTE IN OUR MOUTHS.

• 11/18/2014· ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

  WE WERE DRIVING DOWN THE HIGHWAY AT 65 MPH THE STABILITRAK / TRACTION CONTROL LIGHT CAME ON FOLLOWED BY AN ENGINE REDUCED POWER WARNING AND THE VEHICLE SLOWS FROM 65 MPH TO 30 MPH IN ABOUT 3 SECONDS. THE ERROR MESSAGE CLEARS ITSELF WHEN THE VEHICLE IS TURNED OFF AND LEFT OFF FOR 1 TO 5 MINUTES. THE SECOND TIME THIS HAPPENED WE TOOK IT TO THE DEALERSHIP AND THEY RESET THE CODES AS A CHECK ENGINE LIGHT WAS ALSO ON. THE CHECK ENGINE LIGHT CAME ON AGAIN AND THE ERROR MESSAGE CODE INDICATED AN IDLE PROBLEM. THE DEALER DIAGNOSED AND THE TSB STATED TO RELEARN THE IDLE WHICH COST ABOUT $220. THIS PROBLEM OCCURRED TWO MORE TIMES WITH SIMILAR DECELERATIONS FROM 45+ TO ABOUT 25 -30 MPH IN 3 SECONDS. THE CAR FORUMS ON THE INTERNET FOR CHEVY TRAVERSE, GMC ACADIA LIST MANY PEOPLE WITH SIMILAR ISSUES. MANY HAVE CALLED GM AND HAVE BEEN TOLD THAT GM IS NOT AWARE OF THIS AS A MAJOR PROBLEM. SOME CLAIM THERE WAS A PRIVATE RECALL ON THE 2010 MODELS. *TR

• 11/18/2014· STRUCTURE

  TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. WHILE PLACING ITEMS INSIDE THE VEHICLE, THE LIFTGATE SLAMMED CLOSED AND HURT THE CONTACT'S BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

• 11/15/2023· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES

  Brakes are not stopping in time they are continuously scrubbing I have changed brakes and rotors and they are continuously scrubbing and not allowing me to stop in time nearly almost ran off the road I have got my brakes inspected but mechanic say there was nothing wrong the place I took it to but there is something wrong with the brakes. There is a electrical problem when it rains things stopped working inside the car every time it rains like my speakers my warning sensors things in that sort. There's also an acceleration issue it is not catching speed it's been doing this since I got the car how to basically mash it to the floor just for the vehicle to go

• 11/14/2023· AIR BAGS

  The contact owns a 2011 Buick Enclave. The contact stated while starting the vehicle, the air bag warning light illuminated. The vehicle was taken to an independent mechanic, who related the failure to an unknown recall. The mechanic contacted an unknown dealer and was informed that they could not assist because vehicle had previously been repaired under TSB Number: 15536. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.

• 11/13/2013· STEERING,POWER TRAIN,ENGINE

  DRIVING OFF OF A HIGHWAY. SUDDEN ENGINE SEIZE STEERING LOCK AND ZERO POWER. CAR ROLLED TO A COMPLETE STOP. LUCKILY WE WERE IN A TURNING LANE AND WERE ABLE TO ROLL INTO A SAFE WAITING AREA. NO ONE IN THE VEHICLE WERE INJURED BODILY YET THE MENTAL ANGUISH AND FEAR WAS UNBEARABLE. HAD THIS HAPPENED ON THE HIGHWAY FIVE MINUTES EARLIER , WITH THE HEAVY TRAFFIC, I AM SURE THERE WOULD HAVE BEEN MUCH MORE SERIOUS OUTCOME. THE CAR HAS SINCE BEEN SERVICED. REPLACED WERE A BROKEN ENGINE BELT., AND BAD TENSIONER. WHAT I DON'T UNDERSTAND IS HOW A 3 YEAR OLD CAR COULD FAIL SO TERRIBLY. I AM NOW PETRIFIED TO DRIVE MY ENCLAVE FOR FEAR OF OTHER FAULTY PARTS. SERVICE WAS PERFORMED AT FERMAN GMC ON NOVEMBER 11, 2013 IN LUTZ FLORIDA. THIS WAS THEIR FIRST ENCOUNTER WITH SUCH A PROBLEM. VERY SCARY EXPERIENCE FOR ALL INVOLVED. EVERY TIME I SEE A BUCK I RECALL THAT NIGHT IN MY MIND. I STILL HAVE NOT DRIVEN THE CAR SINCE IT HAS BEEN REPAIRED AND HOME. NOT SURE I CAN EVER TRUST THIS BRAND AGAIN. I WAS TOLD A FAULTY TENSIONER CAUSED THE ENGINE BELT TO SNAP. HORRIBLE. *TR

• 11/12/2014· VEHICLE SPEED CONTROL,ENGINE

  I WAS DRIVING ON A 2 LANE ROAD IN A 55MPH ZONE, AT 40MPH ACCELERATED TO PASS A VEHICLE AND ACCELERATOR PEDAL TOOK OVER AND ACCELERATED TO 87 MPH AND WOULD NOT RELEASE. BRAKE WAS STIFF AND WOULD NOT SLOW VEHICLE OR RELEASE ACCELERATOR. AFTER 30 SECONDS OF JIGGLING GAS AND BRAKE PEDALS IT CAME BACK UNDER CONTROL AND RELEASED. RPM GAUGE WAS GOING UP AND DOWN AT THIS TIME AS WELL. THIS PROBLEM NEARLY CAUSED A CRASH IF ANOTHER CAR WAS IN THE LANE OR ONCOMING TRAFFIC. *TR

• 11/11/2020· POWER TRAIN

  TRANSMISSION NEEDED REPLACED AT 160,000, ISSUE BEEN GOIN ON FOR ABOUT 1 YEAR OR 10,000 MILES HAS HAD OIL LEAKS, HAVE HAD TO FILL FUILD UP REGULARLY, SEEMS LIKE ALL OF THESE GM, CHEVY, BUICK AND SATURN'S ALL HAVE HAD THE SAME ISSUE WITH TRANSMISSIONS

• 11/10/2015· STRUCTURE

  TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT AFTER THE LIFTGATE WAS OPENED, THE LIFTGATE INDEPENDENTLY CLOSED WITHOUT WARNING. AS A RESULT, THE CONTACT SUSTAINED A HEAD INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LIFTGATE STRUT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATE THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,606. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 11/07/2018· STRUCTURE

  TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. UPON ATTEMPTING TO OPEN THE REAR LIFTGATE WITH THE KEY FOBIK, THE LIFTGATE OPENED APPROXIMATELY 3/4 AND SLAMMED DOWN ON SEVERAL OCCASIONS. LAWRENCE HALL CHEVROLET BUICK GMC (1385 SOUTH DANVILLE DRIVE, ABILENE, TEXAS 79605, (325) 695-8800) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) IN 2015. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.

• 11/07/2011· POWER TRAIN

  2011 BUICK ENCLAVE ROLLS UNCONTROLLABLE ON HILLS WHILE IN GEAR - DRIVE OR REVERSE. VERY HARD TO MANAGE. REQUIRES VERY QUICK MOVE FROM BRAKE TO ACCELERATOR AND "2-FOOT" DRIVING WHICH IS DANGEROUS AND WEARS BRAKES AND TRANSMISSION. THERE IS NO "HILL HOLD" FEATURE AND DRIVETRAIN PROVIDES NO RESISTANCE. THIS IS A SERIOUS SAFETY CONCERN AS THE ROLLBACK IS NOT RESTRICTED AND CAN REACH DANGEROUS SPEEDS DEPENDING ON THE LEVEL OF DECLINE. THIS REQUIRES THE DRIVER TO KEEP FIRM AND CONSISTENT PRESSURE ON THE BRAKE WHEN ON AN INCLINE TO AVOID ROLLING INTO OTHER VEHICLES AND ALSO, GO HEAVY ON GAS TO OVERPOWER THE ROLL WHEN TAKING OFF. THIS IS EVEN WORSE THAN A MANUAL TRANSMISSION VEHICLE AS AT LEAST THEY WILL STOP IF THEY SNUB OUT. *TR

• 11/06/2014· AIR BAGS,ENGINE,FUEL/PROPULSION SYSTEMCrash

  2011 BUICK ENCLAVE, ALL RECALLS COMPLETED. WHEN TURNING INTO DRIVEWAY FROM A TOTAL STOP VEHICLE EXPERIENCED UNEXPECTED ACCELERATION AND CRASHED THROUGH PART-WAY UP GARAGE DOOR, SIDE WALL OF GARAGE, (RIGHT WHEEL OVER 6" CONCRETE FOUNDATION), PUSHED ITEMS STORED IN GARAGE INTO FRONT WALL AND MOVED WALL 12" INTO LAUNDRY ROOM. VEHICLE STOPPED WHEN LEFT FRONT WHEEL HIT CONCRETE STEP INTO SERVICE DOOR ALTHOUGH TIRE LEFT TREAD MARK ON FLOOR UNTIL ENGINE TURNED OFF. DISTANCE TRAVELED WAS ABOUT 2 1/2 CAR LENGTHS. DAMAGE TO RIGHT FRONT MAINLY. $12,300 DEALER ESTIMATED DAMAGE. DRIVER SUFFERED SOFT TISSUE BRUISING, CHIPPED TOOTH, SORENESS. AIR BAGS DID NOT DEPLOY. ODB SHOWED NO DTC CODES. VEHICLE VISUALLY/MANUALLY INSPECTED BY DEALER PER INSURANCE COMPANY REQUEST - NOTHING FOUND. CLAIM FILED WITH ESIS/GM CENTRAL CLAIMS UNIT. EDR, SDM & CDR DATA WERE DOWNLOADED USING BOSCH SOFTWARE AND PICTURES TAKEN OF VEHICLE. DATA/PICTURES WERE TURNED OVER TO GM INVESTIGATORS. OWNER CONTACTED ONSTAR FOR DATA BUT NOTHING WAS RECEIVED BY THEM. HOWEVER, INITIAL SDM DATA INDICATES 'ONSTAR DEPLOYMENT STATUS DATA SENT' AND 'SDM RECORDED VEHICLE VELOCITY CHANGE DATA SENT.' INVESTIGATION CURRENTLY 3 MONTHS ON-GOING, VEHICLE UNTOUCHED. VEHICLE ALSO PREVIOUSLY EXHIBITED ISSUE OF FREE ROLLING BACKWARD OR FORWARD WHEN STOPPED ON AN INCLINE. AUTO TRANSMISSION AND TORQUE CONVERTER WOULD NOT HOLD VEHICLE. *TR

• 11/04/2019· STEERING

  2011 BUICK ENCLAVE MAKES A WHINING NOISE WHEN ACCELERATING, TURNING AND SLOWING DOWN. DEALERSHIP INFORMED ME THAT CAR IS "COLD" AND NEEDS WARMING UP BECAUSE TEMPERATURE HAS CHANGED. HOWEVER, MY CAR WAS MAKING THIS NOISE JUST NOT AS BAD DURING THE SUMMER. I ASKED IF IT WAS THE POWER STEERING PUMP OR IF I NEEDED FLUID. THEY INFORMED ME THEY CAPPED OFF THE FLUID DURING EACH OF MY SERVICE VISITS BUT THE NOISE IS STILL THERE. NOW I'M GOING TO HAVE TO TAKE IT SOMEWHERE ELSE FOR A SECOND OPINION AFTER READING OTHER PEOPLE'S ISSUES WITH THEIR ENCLAVE. MY ISSUE IS ALWAYS DURING START UP, TURNING AND STOPPING WHICH IS A HUGE PROBLEM. IT HAS BEEN ESCALATING FOR THE PAST FEW MONTHS. IT'S WORST NOW.

• 11/02/2012· AIR BAGS

  THE DAY WE PURCHASED THIS VEHICLE, THE SERVICE AIR BAG LIGHT CAME ON WHEN WE TEST DROVE THE VEHICLE BUT THE SALES MAN ENSURED US THAT THEY COULD FIX THAT. WELL WE THOUGHT THEY DID AND KEEP SAYING THAT EVERYTIME WE LEAVE THE DEALERSHIP FOR THE SAME ISSUE. WE HAVE HAD OUR VEHICLE TO THE SHOP FOR THIS SAME 'SERVICE AIR BAG LIGHT' AT LEAST 10 TIMES SINCE NOVEMBER 25, 2011. VERY FRUSTRATING!! *TR

• 10/28/2011· POWER TRAIN

  ON INCLINE WHEN IN DRIVE -- ROLLS BACKWARD, INDEFINITELY. ON DECLINE WHEN IN REVERSE -- ROLLS FORWARD, INDEFINITELY. THIS MAKES THE VEHICLE EXTREMELY DANGEROUS TO PARALLEL PARK ON AN INCLINE/DECLINE, AS AT SOME POINT YOU WILL NEED TO TAKE YOUR FOOT OFF THE BRAKE TO GET GOING AND WHEN YOU DO, THE VEHICLE WILL ROLL FORWARD (HOPEFULLY NOT HITTING THE CAR IN FRONT OF YOU) AND THE ACCELERATOR WILL NEED TO BE APPLIED ENOUGH TO MOVE THE HEAVY VEHICLE AGAINST THE GRADE (HOPEFULLY NOT SO FORCEFULLY THAT YOU WILL RISK HITTING THE CAR BEHIND YOU). SERVICE DEPARTMENT AT LOCAL DEALERSHIP POINTED ME TO OWNER'S MANUAL (9-25): "IF THE VEHICLE IS STOPPED ON A HILL, WITH YOUR FOOT OFF THE BRAKE PEDAL, THE VEHICLE MAY ROLL. THIS IS NORMAL AND IS DUE TO THE TORQUE CONVERTER DESIGNED TO IMPROVE FUEL ECONOMY AND PERFORMANCE. USE THE BRAKE TO HOLD THE VEHICLE ON A HILL. DO NOT USE THE ACCELERATOR PEDAL." HOWEVER, THIS OWNER'S MANUAL ENTRY IS IN THE "DRIVE" SECTION, AND SIMILAR STATEMENTS ARE NOT MENTIONED WITHIN THE SECTION ABOUT "REVERSE." *TR

• 10/25/2016· STEERING

  POWER STEERING AND RACK IS LEAKING. I SEE THAT THERE ARE HUNDREDS OF COMPLAINTS ON THIS ISSUE. ESTIMATE FOR REPAIR IS $1400. THE STEERING IS VERY HARD AND VERY UNSAFE. THERE ARE 3 KIDS UNDER 10 IN THIS FAMILY. GM IS PUTTING THEM AT RISK.

• 10/21/2015· STRUCTURE

  TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

• 10/20/2015· STRUCTURE

  TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT THE TAILGATE OF THE VEHICLE CLOSED INDEPENDENTLY. THE CONTACT SUSTAINED A HEAD INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:15V415000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.

• 10/18/2017· STEERING

  LOUD WHINING NOISE AND LEAKING FROM RACK/PINION PUMP. HEWLETT CHEVY/BUICK DEALERSHIP ACKNOWLEDGES PUMP IS COVERED UNDER SPECIAL COVERAGE ADJUSTMENT BUT WON'T PERFORM REPAIR UNTIL PUMP AND RACK ACTUALLY GO OUT...PUTTING MY FAMILY IN DANGER.

• 10/17/2017· ENGINE

  VEHICLE AT 108,000, GM DEALER STATES NEEDS NEW ENGINE FOR $6,800. STARTED MAKING A RATTLING NOISE ON ACCELERATION AND WOULD DISAPPEAR ONCE SPEED LEVELED OFF. ONLY OCCURRED 1-2 DAYS PRIOR TO HAVING IT LOOKED AT WITH MINIMAL DRIVING.

• 10/17/2016· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT AT ANY GIVEN MOMENT OR SPEED, THE DAYTIME RUNNING LAMPS DIMMED. THE CONTACT WAS NOT DOING ANYTHING TO TRIGGER THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

• 10/16/2015· STEERING

  VEHICLE MADE NOISE WHEN TURNING THE WHEEL. THE DEALER SAID THE STEERING GEAR WAS LEAKING AND AS A RESULT THE LOW FLUID RESULTED IN POWER STEERING PUMP FAILURE. I HAVE READ MULTIPLE REPORTS ONLINE FROM CUSTOMERS STATING THAT THEY HAD THE EXACT SAME ISSUES. THIS IS CLEARLY A MANUFACTURING DEFECT THAT GM SHOULD BE HELD ACCOUNTABLE TO CORRECT. THE VEHICLE HAS JUST OVER 52K MILES AND I HAVE OWNED IT SINCE IT WAS BRAND NEW. REPAIR QUOTE FROM A LOCAL DEALERSHIP WAS $1100 FOR THE STEERING GEAR, $360 FOR THE PUMP, AND $1000 FOR LABOR. THESE REPAIRS ARE NOT COVERED UNDER WARRANTY DESPITE THE SPECIAL EXTENDED WARRANTY GM ISSUED FOR POWER STEERING PUMP FAILURE.

• 10/14/2015· STRUCTURE

  THE POWER LIFTGATE DOES NOT STAY OPEN (THE VEHICLE WAS STATRIONARY, TURNED OFF, AND PROPERLY PARKED). INSTEAD IT CATCHES AND THEN FORCEFULLY CLOSES ON WHOEVER/WHATEVER MAY BE RIGHT BELOW IT. UPON TRYING TO STOP THE LIFTGATE FROM CLOSING IT WILL NOT REMAIN IN THE OPEN POSITION AND CONTINUES TO FORCEFULLY CLOSE. THIS HAPPENS EVERY TIME THE LIFTGATE IS OPENED. THIS IS PART OF A RECALL (GM SAFETY RECALL 15240). DOCUMENTATION RECEIVED AS PART OF THE RECALL INDICATES PARTS ARE NOT AVAILABLE TO FIX THIS ISSUE. REPEATED CALLS & MESSAGES TO THE SERVICE DEPARTMENT HAVE NOT BEEN RETURNED. NATIONAL TRAFFIC HIGHWAY SAFETY CAMPAIGN ID NUMBER IS 15V415

• 10/14/2014· SEAT BELTS

  TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V266000 (SEAT BELTS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 10/13/2019· ENGINE

  MY REGULARLY SERVICED 2011 BUICK ENCLAVE WITH APPROXIMATELY 75,000 MILES ON IT BEGAN OVERHEATING LAST SUMMER TO THE POINT WHEN TURNING OFF THE ENGINE THE RADIATOR FAN KEPT RUNNING. MY SERVICING BUSINESS WAS CONTINUALLY ADDING THE RECOMMENDED RADIATOR COOLANT IN AMOUNTS THAT TOTALED 3.7 GAL. BETWEEN MID JUNE, '18 TO SEPT '19. I WAS TOLD BY THE DEALER THE RADIATOR HOLDS 14.2 QTS OF COOLANT WHICH IS 3.5 GAL. SO IT LOST OVER ITS TOTAL CAPACITY. IT DID THE SAME OVERHEATING WITH THE RADIATOR FAN RUNNING AFTER THE VEHICLE WAS TURNED OFF THIS PAST SUMMER. THERE IS A RECALL 13091 ON THIS ISSUE OF A LEAKY WATER PUMP FOR 2008-2010 BUICK ENCLAVES AS WELL AS SIMILAR YEARS FOR TRAVERSES, ACADIAS, AND OUTLOOK ON HFV6 ENGINES (LY7,LLT) I WAS TOLD THAT GM DID NOT CHANGE THE FAULTY WATER PUMP UNTIL 2013 ON THE BUICK ENCLAVES. THE CAR SHOWED NO ERROR MESSAGE OF OVERHEATING OR LOW COOLANT ON THE DISPLAY PANEL. THIS IS A SAFETY ISSUE. IF THE WATER PUMPS GOES OUT WHILE DRIVING IT COULD CAUSE THE ENGINE TO BLOW WITH A POSSIBLE ENGINE FIRE, UNSAFE FOR DRIVER AND PASSENGERS.

• 10/13/2015· STRUCTURE

  TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 10/11/2012· AIR BAGS

  2011 BUICK ENCLAVE. CONSUMER STATES PROBLEM WITH VEHICLE AIR BAG *TGW THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES FOR THE SAME AIR BAG PROBLEM.

• 10/09/2018· AIR BAGS,SEATS

  ON THE DASH BOARD, IT SAYS SERVICE AIR BAG AND THE DRIVERS SEAT PLASTIC THAT HOUSE THE LEATHER SEAT IS BROKEN

• 10/05/2016· AIR BAGS

  TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS IN THE PASSENGER SEAT NEEDED TO BE REPLACED WITH SOLDERED CONNECTIONS. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS) HOWEVER THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.