2011 BMW 528I

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2016· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2011 BMW 528I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 12/30/2016· ENGINE

  TL* THE CONTACT OWNS A 2011 BMW 5-SERIES. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

• 12/29/2014· POWER TRAIN

  NO ACCELERATION TO VERY DANGEROUS FAST ACCELERATION WITHOUT ANY SIGN. DETAILS: STEPPED ON GAS SOFTLY, SLOWLY ACCELERATED, VERY SLOW. KEPT SAME PRESSURE, SUDDENLY, THE CAR RUSHED... FORTUNATELY, NO CAR AHEAD OF ME. COULD NOT ACCELERATE AT ALL! SAME TRIP AS ABOVE. AFTER RED LIGHT, STEPPED ON GAS PEDAL, RPM REACHED 4K+ RPM QUICKLY, SPEED KEPT BELOW 15MPH, ENGINE VERY LOUD. TURNED OFF CAR. RESTART, BACK TO NORMAL WITH "VERY SLOW" RESPONSE FROM GAS PEDAL. MANAGED TO GET BACK HOME. *TR

• 12/28/2017· ENGINE

  TL* THE CONTACT OWNS A 2011 BMW 528I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED (MOMENTUM BMW AT 855-645-6452 (10002 SOUTHWEST FWY, HOUSTON, TX) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/28/2010· STEERING

  TL* THE CONTACT OWNS A 2011 BMW 550I. THE CONTACT STATED THAT SHORTLY AFTER PURCHASING THE VEHICLE AND DRIVING AT VARIOUS SPEEDS HE NOTICED THAT THE VEHICLE WOULD PULL TO THE RIGHT ABNORMALLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER IN WHICH THEY INSPECTED THE VEHICLE AND MADE REPAIRS BY PERFORMING AN ALIGNMENT AND OTHER UNKNOWN REPAIRS. THE FAILURE PERSISTED. IN ADDITION, THE STEERING WHEEL WAS EXHIBITING AN ABNORMAL GRINDING WHEN TURNING IN EITHER DIRECTION. HE THEN TOOK THE VEHICLE BACK INTO THE DEALER AND THEY REPLACED THE FRONT TORSION BAR BUT TO NO AVAIL. THE MANUFACTURER WAS CONTACTED AND THEY INFORMED THE CONTACT THAT IF HE WAS UNSATISFIED WITH THE VEHICLE THEN HE SHOULD TURN IT BACK IN TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 50.

• 12/23/2010· SUSPENSION

  TL*THE CONTACT OWNS A 2011 BMW 550I. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A RATTLING NOISE COMING FROM THE PASSENGER SIDE FRONT END OF THE VEHICLE. THE STEERING WHEEL BEGAN TO VIBRATE. THE FAILURE OCCURRED WHENEVER ENCOUNTERING A SLIGHT IMPERFECTION IN THE ROAD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING WHERE THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FRONT END SUSPENSION FAILURE. THE TECHNICIAN TEST DROVE A SIMILAR MODEL YEAR VEHICLE WHICH EXHIBITED THE IDENTICAL FAILURE. THE VEHICLE WAS AT THE DEALER FOR A MONTH AND REMAINED THERE FOR FURTHER INVESTIGATION. THE FAILURE MILEAGE WAS 1,100.

• 12/19/2016· FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2011 BMW 528I THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/03/17*LJ

• 12/14/2023· ENGINE AND ENGINE COOLING

  The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the check engine warning light was illuminated. The approximate failure mileage was 155,000. VIN tool confirms parts not available.

• 12/06/2010· STEERING

  VEHICLE RAN OFF OF RIGHT EDGE OF ROAD DUE TO STEERING PULLING TO THE RIGHT. RIGHT WHEELS/TIRES SUFFERED $2400 DAMAGE. TIRES/WHEELS REPLACE, ALIGNMENT DONE AND CAR STILL PULLS TO THE RIGHT. THIS IS A DEFECT FROM BMW - NUMEROUS US OWNERS ARE EXPERIENCING PROBLEMS WITH STEERING ON 2011 BMW 5 SERIES CARS (SEE OTHER NHTSA REPORTS). *TR

• 12/03/2014· ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTSCrash

  INVOLVED IN AN ACCIDENT. OTHER VEHICLE GOING SOUTHBOUND CROSSED OVER MEDIAN STRIP OF HIGHWAY, HIT THREE CARS GOING NORTHBOUND, MINE WAS THIRD CAR TO BE STRUCK. OFFENDING CAR DID A 360 IN FRONT OF ME, I SLOWED TO ABOUT 25 AND HE MOVED INTO ME. I STRUCK HIS REAR PASSENGER SIDE CORNER. I HAD FRONT END DAMAGE OVER $5K. NO AIRBAG, BUT DEFAULT MESSAGES AND AN AIRBAG ICON CAME ON THE VIDEO SCREEN AND THE FRONT INSTRUMENT PANEL. IT STATES "DRIVER AND PASSENGER AIRBAG OR RESTRAINT SYSTEM MALFUNCTION." *JS

• 12/01/2018· STEERING,POWER TRAIN,ENGINE

  WHILE MAKE TURNS WHILE DRIVING THE VEHICLE AXEL MAKES POPPING NOISE AND STEERING WHEEL JERKS VIOLENTLY. TOOK TO SHOP THEY SAID NOTHING FOUND WRONG WITH CAR. CV AXEL REPLACED ON BOTH SIDES PROBLEM STILL PERSISTS.ALSO NOT EVEN 10K MILES THE CAR WENT THRU 2 BELT TENSIONER CAUSING THE DRIVE BELT TO SNAP/TEAR.

• 11/28/2011· TIRES

  MY 2011 BMW 550XI HAS GOODYEAR EAGLE LS 2 RUN FLATS, 245/40. I TOOK DELIVERY OF THE CAR IN JUNE 2011 AND HAVE HAD REPEATED BUBBLES ON THE FRONT TIRES. FOUR TIRES HAVE BEEN REPLACED TO DATE. I HAVE NEVER HAD AN ISSUE WITH TIRES FOR THE LAST 20 YEARS. THE BMW DEALER IS NOT ABLE TO SAY WHETHER IT IS DANGEROUS TO DRIVE ON TIRES WITH BUBBLES. *KB

• 11/21/2015· POWER TRAIN

  MY VEHICLE LOSS POWER WHILE DRIVING BABIES TO DAYCARE. THE CARE STARTED SHAKING AND WOULD NOT GAIN POWER IN COLD WEATHER. THE VEHICLE TOOK ABOUT 20 MINUTES TO WARM THEN THE INDICATOR LIGHT WENT OF AND NO PROBLEMS. THE INDICATOR LIGHT WAS A YELLOW ENGINE LIGHT FOLLOWED BY DRIVETRAIN MALFUNCTION. THE CAR JERKS NOW. I HAVE DONE RESEARCH ON THIS ISSUE AND I SEE SEVERAL PEOPLE WITH THE SAME ISSUE TO WHO. HAS THIS MODEL CAR. ALSO THE PARTS ARE ON BACK ORDER IN GERMANY MEANING THERE ARE AWARE OF ISSUE. THIS NEEDS A MAJOR RECALL BECAUSE IN SOME OF THE CASES THE CAR CUT OFF WHILE DRIVING ON THE ROAD IN TRAFFIC. I PARKED MY CAR UNTIL SOME ONE COULD SAY WHAT THE ACTUAL CASE IS AND FIX. I SEE MOST PEOPLE HAVE TAKING THERE VEHICLES IN MORE THAN 3 TIMES WITH NO RESOLUTION. I ALSO RESEARCH DRIVETRAIN IN BMW AND ANOTHER MODEL WAS RECALLED AND FIXED. SO I'M THINKING ALL MODELS NEED TO BE RECALLED.

• 11/20/2020· UNKNOWN OR OTHER

  MORE AND MORE PEOPLE ARE COMPLAINING ABOUT THIS BMW TRANSMISSION. THEY ARE VERY NOT RELIABLE, MY CAR WON'T GO REVERSE OR PARK. INVESTIGATING THIS WILL MAKE BMW LEARN FROM HOW TO MAKE RELIABLE CAR.

• 11/19/2013· POWER TRAIN,VEHICLE SPEED CONTROL

  WHEN I PRESS THE ACCELERATOR TO START DRIVING, THERE IS A VERY DISTINCT AND UNCOMFORTABLE LAG OF ABOUT 2 SECONDS. THIS HAPPENED WHEN I WAS MAKING A RIGHT TURN INTO A TWO-WAY DIVIDED ROAD FROM A RESIDENTIAL COMPLEX. THE VISIBILITY TO THE LEFT IS LIMITED TO ABOUT 200 FT DUE TO A CURVE IN THE DIVIDED ROAD. WHEN I START MOVING FROM THE STOP SIGN, I HAVE TO ACCELERATE QUICKLY IN ORDER TO AVOID ANY TRAFFIC THAT MAY BE COMING AT SPEED BEHIND ME. THIS ACCELERATOR LAG MAKES FOR A SAFETY CONCERN. I IMAGINE THIS CAN ALSO BE A SAFETY CONCERN DURING MERGING INTO FREEWAYS WITH VERY SHORT ON RAMPS AND THE RAMP METER ON. *TR

• 11/17/2025· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  I am filing a complaint regarding the recall work performed on my 2011 BMW 528i for the VANOS bolt safety recall. The recall notice stated the vehicle was unsafe to drive until repaired. I arranged towing to Jackie Cooper BMW in Edmond, Oklahoma because of this safety warning. The dealership performed the recall repair and released the vehicle back to me. Immediately after picking it up, the vehicle experienced a failure and became inoperable. The vehicle had to be towed again. This time, the dealership covered the towing cost and had the vehicle returned to my residence. Staff present at the time included a technician named Luke and the Service Drive Manager, Tayler Hawkins. Staff statements indicated that diagnostic charges would have applied if issues outside the recall were found, but no diagnostics were ultimately billed. There were also inconsistencies regarding the availability of the service manager. I am filing this complaint because the vehicle failed immediately after recall service and required towing. I am concerned that the recall work may not have been performed correctly or that the vehicle was released in a condition that was not suitable for operation. I am requesting that this incident be documented as part of the recall and safety record for this vehicle.

• 11/09/2022· STEERING,AIR BAGS

  I noticed all of a sudden when I would turn my steering wheel it would make a clicking sound. Then none of my controls were working on the steering wheel. The horn wouldnt work none of the buttons and the air bag malfunction light was on. I researched and quite a few people had the same problem and I found out it was the ribbon wire inside the steering wheel had snapped and broke. The clock spring i guess might have failed or something. So now i have no horn or airbag and it's very dangerous. To ha e it replaced will be a few hundred dollars. This car just keeps having one problem after another. This seems like a really bad design and it is easily broken. I think they should recall this.

• 11/09/2017· FUEL/PROPULSION SYSTEM

  IN-TANK FUEL PUMP SAFETY RECALL - NO. 16V-746, LAST UPDATED 10/13/2016. I ATTEMPTED TO GET THIS RECALL ACCOMPLISHED AFTER RECEIVING A LETTER FROM BMW IN MAR 2017 THAT THE PARTS WERE AVAILABLE AND TO CONTACT MY LOCAL DETAILER FOR THE REPAIRS. I SCHEDULED THE REPAIRS AT BMW ANNAPOLIS ON 21 APRIL 2017 BUT WAS INFORMED THE PARTS WERE IN FACT NOT AVAILABLE AFTER AN ALL DAY WAIT. I AGAIN CONTACTED BMW ANNAPOLIS TODAY 9 NOV 2017 AND WAS AGAIN INFORMED THE PARTS WERE UNAVAILABLE WHICH REMAINS CONTRARY TO THE LETTER I RECEIVED FROM BMW BACK IN MARCH 2017. I BELIEVE WAITING 2 YEARS FOR PARTS IS EXCESSIVE. THANK YOU AND HAVE A GREAT DAY.

• 11/07/2011· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2011 BMW 5 SERIES. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT APPROACHED A STOP SIGN AND DEPRESSED THE BRAKE PEDAL WHEN THE VEHICLE SUDDENLY ACCELERATED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE FAILURE OCCURRED DUE TO DRIVER ERROR. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. AN ENGINEER WAS SENT TO INSPECT THE VEHICLE AND PERFORMED SOFTWARE UPDATES. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

• 11/04/2024· ENGINE AND ENGINE COOLING

  The contact owns a 2011 BMW 528I. The contact stated that while her husband was driving at or above 50 MPH on several occasions, the vehicle began shaking and running rough. The check engine warning light flashed on and off during one occasion and then remained illuminated. Additionally, on two occasions while stopped at a red light and a stop sign, the accelerator pedal was depressed, and the vehicle stalled. After two failed attempts to restart the vehicle, the vehicle was restarted several hours later. The vehicle was taken to the dealer and repaired under NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The contact was then advised by the dealer that the vehicle would not start. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

• 11/04/2017· UNKNOWN OR OTHER,ENGINE

  POSITIVE CRANKCASE VENTILATION PCV VALVE HEATER THIS IS A RECALL BMW STATES REMEDY NOT AVAILABLE YET.

• 10/27/2011· TIRES

  REPEATED SIDEWALL BUBBLES ON MY GOODYEAR EAGLE LS 2 TIRES, 245/40 R19, AND NEED FOR REPLACEMENT, BOTH FRONT TIRES IN TWO SEPERATE INCIDENTS, WITH LESS THAN 7,000 MILES ON THE CAR, AFTER HITTING MINOR BUMPS IN THE ROAD. THEY ARE UNRELIABLE AND DANGEROUS. *TT

• 10/26/2011· TIRES

  ORIGINAL TIRES ON BMW 550I XDRIVE WITH M SPORT PACKAGE HAVE FAILED DUE TO BUBBLES IN THE SIDEWALLS. THESE ARE GOOD YEAR EAGLE LS-2 RUNFLATS, 245/40R19 98 V. I HAVE HAD FRONT RIGHT TIRE REPLACED TWICE, AND FRONT LEFT TIRE NOW AWAITING 3RD REPLACEMENT. BUBBLES OCCUR AFTER TIRE TAKES ANY SMALL IMPACT IN THE ROAD, SUCH AS DRIVING OVER A MANHOLE THAT IS NOT QUITE UP TO THE LEVEL OF THE PAVEMENT, OR HITTING A SMALL POTHOLE. ON THIS PARTICULAR MODEL, THERE ARE NO OTHER TIRE REPLACEMENTS APPROVED, AND THE CURRENT TIRE REPLACEMENT IS ON BACKORDER. THIS IS A SERIOUS SAFETY HAZARD TO DRIVE ON TIRES THAT CAN POTENTIALLY BLOW OUT THE SIDEWALL WHILE DRIVING AT HIGH SPEED. I FEEL THERE NEEDS TO BE A NATIONAL RECALL ON THESE TIRES, WHICH WOULD THEN OBLIGATE BMW TO USE A DIFFERENT TIRE LINE. THANK YOU. *TT

• 10/22/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

• 10/21/2015· ELECTRICAL SYSTEM

  ACCELERATION AFTER SLOWING DOWN HAS A VERY UNSAFE LAG THAT CAN CAUSE AN ACCIDENT. DRIVER HAS TO DEPRESS THE PEDAL ALMOST TO FULL THROTTLE TO GET A RESPONSE THEN THE VEHICLE ACCELERATES UNSAFELY. DEALER CHECKED THE CAR FOR 5 DAYS AND COULD NOT FIND ANYTHING WRONG WITH THE CAR. IT IS A SOFTWARE FAULT.

• 10/09/2019· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

  THERE ARE A FEW RECALLS FOR MY CAR BUT WEN I PUT IN MY VIN TO SEARCH ,IT SAYS 0 RECALLS BUT I SEEN ONLINE THAT THERE ARE MANY RECALLS

• 10/07/2016· AIR BAGS

  TL* THE CONTACT OWNS A 2011 BMW 528I. WHEN THE VEHICLE WAS TURNED ON, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT THE DRIVER RESTRAINT SYSTEM MALFUNCTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED; HOWEVER, THE MECHANIC WAS UNABLE TO PRODUCE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

• 10/05/2018· SEATS

  THE DRIVER SEAT REQUIRED CALIBRATION. I TRIED TO DO IT MYSELF AND STILL HAVE THE MESSAGE ON THE BOARD THAT REQUIRED CALIBRATION.

• 10/05/2010· VEHICLE SPEED CONTROL

  TL*THE CONTACT OWNS A 2011 BMW 528I. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD HESITATE WHENEVER HE ATTEMPTED TO SLOW DOWN OR IMMEDIATELY AFTER THE ACCELERATOR PEDAL WAS ENGAGED. THE DEALER WAS INFORMED ABOUT THE FAILURE AND STATED THAT IT WAS NORMAL; HOWEVER, SHIFTING INTO SPORT MODE WOULD PREVENT THE FAILURE FROM OCCURRING. THE FAILURE OCCURRED EVERY TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 1575.

• 10/01/2024· ENGINE AND ENGINE COOLING

  The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer, where the contact was made aware of an oil leak. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 101,147. Parts distribution disconnect.

• 09/30/2010· EQUIPMENT

  2011 BMW 335I CONVERTIBLE. NAVIGATION SYSTEM CONSTANTLY ALMOST ALWAYS TAKES YOU TO THE WRONG PLACE. THIS IS VERY DANGEROUS IN THAT IT CAN TAKE ME TO VERY DANGEROUS AND DEADLY PLACES. BMW SHOULD BE MADE TO MAKE THE NAVIGATION SYSTEM WORK ACCURATELY OR REPLACE THE SYSTEM WITH ONE THAT WORKS. IT FAILS TO FIND LOCATIONS WHICH ARE EVEN IN THEIR OWN PROVIDED "POINTS OF INTEREST"!!! THIS NAVIGATION SYSTEM IS TOO DANGEROUS FOR US TO USE. WE DON'T WANT TO RISK OUR LIVES IN MIAMI, FL AND ALL OTHER UNKNOWN PLACES WHICH YOU MAY ENTER INTO THE EQUIPMENT. AFTER ALL THAT IS WHAT THE NAVIGATION SYSTEM IS FOR - TO FIND PLACES YOU DON'T KNOW WHERE THEY ARE!! I HAVE CONTACTED MY MIAMI DEALER (SOUTH BMW MOTORS) AND IG BURTON BMW DEALER IN MILFORD, DE. IG BURTON SAID THEY FIXED IT BUT IT WAS NOT FIXED AND I NOTIFIED THEM IMMEDIATELY. NEITHER DEALER CARES ABOUT THIS PROBLEM, IT SEEMS. THANK YOU FOR MAKING BMW CORRECT THIS DANGEROUS SITUATION WITH THEIR EQUIPMENT. *TR

• 09/25/2018· STEERING,POWER TRAIN

  DRIVING DOWN THE ROAD AND POPPED OUT OF GEAR WENT INTO NEUTRAL. AND STALLED

• 09/24/2025· ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN

  The contact owns a 2011 BMW 528I. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated, and the vehicle stalled. The contact pulled over, and after several attempts, the vehicle restarted. The contact was able to restart the vehicle, and the message "Drivetrain Malfunction" was displayed. The contact stated that the failure started recently and had occurred several times. Additionally, the vehicle was vibrating intermittently and lost motive power. The contact stated that occasionally the vehicle failed to accelerate above 15 MPH. The contact smelled the odor of gasoline inside the vehicle. The contact stated that the check engine warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.

• 09/21/2010· ENGINE AND ENGINE COOLING

  I TOOK DELIVERY OF A NEW 2011 535I ON 7/11/10. THE CAR WAS BUILT ON 6/1/10. ON 9/5/10 (ODOMETER READING LESS THAN 2000 MILES), I WAS DRIVING ON LOCAL STREETS AT APPROXIMATELY 30 MPH WHEN THE CAR REPORTED AN ENGINE MALFUNCTION ERROR AND THE CAR SHUTDOWN. I PUSHED THE GAS PEDAL AND THERE WAS NO RESPONSE AND STEERING LOCKED UP. THE CAR WAS PUSHED TO THE SIDE OF THE ROAD AND THEN TOWED TO THE BMW DEALERSHIP. INITIAL ANALYSIS FROM THE BMW DEALERSHIP WAS THAT THE ERROR RECORDED (FAULT STORED FOR VALVETRONIC SYSTEM. DEVIATION TOO GREAT. FREQUENCY 1 LOGISTICS 38.) DID NOT POINT TO A SPECIFIC COMPONENT FAILURE. THE ERROR DID INDICATE THAT A CERTAIN SOFTWARE LEVEL SHOULD BE LOADED IN THE CAR, BUT THE BMW DEALERSHIP SAID I ALREADY HAD THE CORRECT SOFTWARE LEVEL LOADED. THEY RELOADED THE SOFTWARE LEVEL ANYWAY. THE BMW DEALERSHIP KEPT THE CAR FOR A FEW DAYS OF TESTING AND DRIVING, BUT COULD NOT RECREATE THE PROBLEM. AFTER 3 DAYS, THE BMW DEALERSHIP SAID THAT THEY NOTICED THAT I ACTUALLY DID NOT ORIGINALLY HAVE THE LATEST SOFTWARE PATCH LEVEL INSTALLED IN MY CAR. SO, THE ONLY FIX PROVIDED BY BMW FOR MY ENGINE MALFUNCTION AND SHUTDOWN WAS LOADING A NEW SOFTWARE PATCH LEVEL (PROGRAM I LEVEL NEW F010-10-06-512), THE PREVIOUS SOFTWARE LEVEL LOADED IN MY CAR AT THE PLANT WAS PROGRAM I LEVEL PLANT F010-10-06-511. IT SHOULD BE NOTED, WHILE THE CAR WAS AT THE BMW DEALERSHIP, THEY DID INSTALL THE FIX FOR THE FUEL TANK SENSOR RECALL (BULLETIN 121410). BUT, THE FUEL TANK SENSOR PROBLEM WAS NOT RELATED TO THE ENGINE MALFUNCTION PROBLEM I EXPERIENCED, BECAUSE I HAD AN ACTUAL HALF TANK OF FUEL IN THE CAR AT THE TIME OF MY ENGINE FAILURE. *TR

• 09/19/2016· FUEL/PROPULSION SYSTEM

  I JUST HAD FUEL SUPPLY PROBLEM WITH MY 2011 BMW 528I. MY WIFE DROVE THE VEHICLE TO WORK AND LEFT IT PARKED IN THE MORNING. WHEN SHE WANTED TO GO FOR LUNCH, THE CAR WOULD NOT START ALTHOUGH THE ENGINE CRANKED AND THE BATTERY WAS FINE. THE ONBOARD SYSTEM DISPLAYED THE FUEL SUPPLY WARNINGS MESSAGE. TRYING TO START THE CAR FOR A COUPLE OF HOURS WITHOUT ANY LUCK, WE HAD TO CALL IN AAA TO TOW THE CAR TO THE DEALER SHOP FOR REPAIR. AFTER A COUPLE OF HOURS STRUGGLING TO SET THE TRANSMISSION TO NETURAL, WE MANAGED TO GET THE CAR TO THE DEALER SHOP. RIGHT AFTER WE UNLOADED THE CAR FROM THE TOW TRUCH, IT STARTED TO WORK NORMALLY. WE LEFT THE CAR AT THE BMW SERVICE FOR DIAGNOSITIC. BUT AFTER TWO DAYS OF CHECKING, THEY COULD NOT FIND ANYTHING. EVERYTHING SEEMED NORMAL. THEY RECOMMENDED ME TO REPLACE THE BATTERY ALTHOUGH THEY DO NOT BELIEVE THE BATTERY WAS THE CAUSE. THE FUEL PUMP WAS JUST REPLACED A FEW MONTHS AGO. SO IT'S PROBABLY NOT THE CAUSE EITHER (CONFIRMED BY THE COMPLETE CHECK PERFORMED BY BMW DEALER SERVICE). IF IT'S DUE TO THE CONTROL MODULE AS MENTIONED IN ANOTHER CASE 10715571, IT'S A TERRIBLE FLAW THAT SHALL BE INVESTIGATED.

• 09/19/2011· TIRES

  I HAVE A 2011 BMW X5 WITH THE BRIDGESTONE DUELER H/L 400 255/50R19 107 H. THE TIRES ARE 8 MONTHS OLD AND HAS DRIVEN ALMOST 14000 KM. TODAY ONE OF MY TIRES CRACKED ON A SIDE WHILE I WAS DRIVING THE CAR AT THE INTERSECTION. I ALMOST GOT INTO CAR ACCIDENT BECAUSE OF IT. WHEN I GOT HOME I'VE CHECKED ALL MY TIRES AND FOUND OUT THAT ANOTHER TIRE HAS A BUMP ON A SIDE THAT WILL SOON CRACK OR BLEW-OUT ON ME. I DON'T THINK THAT IT'S NORMAL THAT 2 OUT OF 4 TIRES ARE DAMAGED AFTER ONLY 14000 KM. *KB

• 09/14/2010· STEERING,ELECTRICAL SYSTEM,EQUIPMENT

  I PURCHASED 2011 MODEL BMW 535I IN AUGUST 2010. THERE ARE 3 CIGARETTE LIGHTER POWER OUTLETS INSIDE THE CAR AND ELECTRICITY IS SUPPLYING ALL THE TIME REGARDLESS OF WHETHER VEHICLE IS BEING LOCKED OR NOT. IF I USE ACCESSORIES LIKE GPS, CHARGER, COFFER WARMER ETC. AND LEFT IN THE LOCKED VEHICLE UNDER SUMMER SUN COULD REALLY BE A FIRE HAZARD. I HAVE CONTACTED TO BMW CUSTOMER RELATIONS AND LOCAL SERVICE ASKING TO REWIRE TO STOP POWER SUPPLY WHILE ENGINE IS STOPPED OR/AND VEHICLE IS LOCKED BUT THEY REFUSED TO FIX THE PROBLEM. I HAVE ANOTHER COMPLAINT REGARDING THE STEERING LIKE OTHER OWNERS WHICH IS THAT VEHICLE IS PULLING TO THE RIGHT ALL THE TIME AT ALL SPEED. I'D LIKE TO REQUEST NHTSA TO ORDER BMW TO FIX THOSE PROBLEMS ASAP AS A RECALL! *TR

• 09/13/2011· ENGINE AND ENGINE COOLING,POWER TRAIN

  THE CAR HAS ACCELERATION ISSUES WHEN NOT ONLY ADDING ADDITIONAL SPEED WHILE DRIVING BUT WHEN BEGINNING TO ACCELERATE FROM A STOP SIGN OR TRAFFIC LIGHT, AS WELL. THE CAR HESITATES WHEN ACCELERATING AND THERE IS OFTEN A LAG IN ACCELERATING WHILE THE CAR IS STOPPED OR AT A LOW SPEED, CREATING A SAFETY CONCERN. NOT ONLY IS THERE A SAFETY ISSUE, BUT IT IS NOT HOW A $51,000 LUXURY SEDAN SHOULD DRIVE -- IT IS RATHER ROUGH AND ANNOYING TO DRIVE THE CAR. THE CAR ALSO IDLES AT AN EXTREMELY LOW SPEED OR NO SPEED WHEN THE CAR IS STARTED AFTER SITTING FOR A LONGER PERIOD OF TIME. IN THIS CASE, I HAVE TO APPLY A DECENT AMOUNT OF PRESSURE ON THE ACCELERATOR EVEN TO BACK OUT OF MY GARAGE. *TR

• 09/10/2015· ENGINE

  WHILE DRIVING MY VEHICLE AT AROUND 50-60 MPH, THE ENGINE LOW COOLANT WARNING LAMP CAME ON AND INSTRUCTED ME TO GO IMMEDIATELY TO THE NEAREST BMW DEALER FOR SERVICE IN ORDER TO AVOID ENGINE DAMAGE. I WENT TO THE DEALER AND REPORTED THE PROBLEM. AT THE TIME OF THIS INCIDENT, MY CAR WAS STILL UNDER FULL MANUFACTURER BUMPER TO BUMPER WARRANTY. THE VEHICLE WAS PUT INTO SERVICE AND THE SERVICE ADVISOR STATED THAT A PRESSURE TEST WAS DONE AND NO ISSUE WAS FOUND AND THAT IT WAS PROBABLY AIR BUBBLES. SOUNDED STRANGE TO ME OF COURSE BUT YOU TRY AND TRUST YOUR BMW DEALERS SERVICE DEPARTMENT WHEN IT COMES TO DIAGNOSING PROBLEMS. WELL, APPROXIMATELY 85 DAYS LATER, THE SAME ISSUE HAS COME UP AGAIN AND A STRANGE ODOR AS WELL. I HAVE BEEN TOLD THAT THERE MAY BE A COOLANT SYSTEM LEAK BECAUSE THEY HAD TO ADD COOLANT. APPARENTLY, THIS IS AN ONGOING MALFUNCTIONING ISSUE Y WITH THE 2011 528 SERIES AND SEVERAL COMPLAINTS HAVE ALREADY BEEN FILED. A RECALL NOTICE SHOULD BE ISSUED IMMEDIATELY BY BMW. ALL CONSUMERS OF THESE VEHICLES ARE IN NEED OF THE NHSA INTERVENING ON OUR BEHALF AND DEMANDING THAT BMM ISSUE AN IMMEDIATE RECALL FOR REPAIR.

• 09/10/2015· ENGINE

  WHILE DRIVING MY VEHICLE AT AROUND 50-60 MILES PER HOUR, THE ENGINE LOW COOLANT WARNING LAMP CAME ON AND INSTRUCTED ME TO GO IMMEDIATELY TO THE NEAREST BMW DEALER FOR SERVICE IN ORDER TO AVOID ENGINE DAMAGE. I WENT TO DEALER AND REPORTED THE PROBLEM. AT THE TIME OF THIS INCIDENT, MY CAR WAS STILL UNDER FULL MANUFACTURER BUMPER TO BUMPER WARRANTY. THE VEHICLE WAS PUT INTO SERVICE AND THE SERVICE ADVISOR STATED THAT A PRESSURE TEST WAS DONE AND NO ISSUE WAS FOUND AND THAT IT WAS PROBABLY AIR BUBBLES. SOUNDED STRANGE TO ME OF COURSE BUT YOU TRY AND TRUST YOUR BMW DEALERS SERVICE DEPARTMENT WHEN IT COMES TO DIAGNOSING THE PROBLEM. WELL, APPROXIMATELY 85 DAYS LATER, THE SAME ISSUE HAS COME UP AGAIN. I HAVE BEEN TOLD THAT THERE MAY BE A COOLANT SYSTEM LEAK BECAUSE THEY HAD TO ADD COOLANT. THIS IS AN ONGOING ISSUE WITH THE 2011 528 SERIES AND MALFUNCTION WITH THESE CARS AND BMW NEEDS TO ISSUE A RECALL NOTICE IMMEDIATELY TO FIX ISSUES. YOU CAN SMELL AN ODOR IN THE CAR OCCASIONALLY AND WHEN THE MALFUNCTION LIGHT COMES ON. WE NEED THE NHSA TO INTERVENE ON BEHALF OF THE CONSUMERS OF THESE VEHICLES.

• 09/07/2011· POWER TRAIN

  CAR DOES NOT RESPOND TO TIP-IN OF ACCELERATOR FROM STANDSTILL. AS YOU PRESS HARDER TO GET INTENDED ACCELERATION, CAR LURCHES FORWARD DRAMATICALLY AND UNSAFELY. VEHICLE IS EXTREMELY DIFFICULT TO DRIVE SMOOTHLY, ESPECIALLY IN CLOSE, STOP-AND-GO TRAFFIC. CONTACTED LOCAL DEALERSHIP (THE BMW STORE IN CINCINNATI, OH) ON 9/5/11 AND THEY ARE AWARE OF THE PROBLEM, BUT BMW IS CURRENTLY ONLY PROVIDING A SOFTWARE PATCH FOR THE 535 MODEL. I WAS ADVISED TO KEEP DRIVING THE VEHICLE UNTIL BMW ISSUES A SOFTWARE PATCH FOR THE 528, BUT THE DEALER WAS NOT AWARE OF ANY UPCOMING FIX. I AM CONCERNED THAT BMW HAS FIXED THE PROBLEM FOR THE 535, BUT NOT THE 528, AND THAT A POTENTIAL FIX IS UNCERTAIN. THIS IS A MAJOR DRIVEABILITY AND SAFETY ISSUE. *TR

• 09/07/2011· TIRES,WHEELS

  ORIGINAL VEHICLE EQUIPMENT ON VEHICLES EQUIPPED WITH SPORT PACKAGE OR M-PACKAGE; TIRE SIZE: 245/40/19 FAILURE OF MULTIPLE TIRES MANUFACTURED BY GOOD YEAR. TIRE BRAND: LS2 RUN FLAT, ALL SEASON TIRES. TWO FRONT TIRES FORMED "BUBBLES" ON THE OUTSIDE; AS A RESULT VEHICLE VIBRATES AT HIGHER SPEEDS. DEFECTIVE TIRES ALSO CAUSED SLIGHT BENDS ON TWO WHEELS (ONE FRONT ONE REAR). VEHICLE ALWAYS DRIVEN VERY CAREFULLY AND ON GOOD SURFACES. NO SIGNIFICANT IMPACT ON THE TIRE HAS OCCURRED. *TR

• 09/06/2010· STEERING

  CAR PULLS TO THE RIGHT. DOES NOT STEER LINEAR. IT IS HARD TO DETERMINE WHERE THE CAR IS GOING WITH THIS PULL. IT DRIVES LIKE THIS ALL THE TIME. IT IS ESPECIALLY DIFFICULT IN WET WEATHER. IT HAS BEEN LIKE THIS SINCE I PURCHASED IT NEW. THE DEALER HAS TRIED ROTATING TIRES AND ROTATING STRUT TOWERS, BUT NO RESOLVE. THE DEALER TOLD ME IT'S A STEERING SOFTWARE PROBLEM IN WHICH THEY HAVE NO FIX FOR. *TR

• 09/05/2024· ENGINE AND ENGINE COOLING

  See attached document for complaint.

• 09/03/2016· UNKNOWN OR OTHER

  AS OF SEPT 2016 ALL BMW CONNECT DRIVE FEATURES HAVE BEEN DISABLED BY BMW OF N AMERICA. THIS MEANS IF YOU HIT YOUR SOS BUTTON IT MAY CALL A LOCAL 911 LINE ??? THERE IS NO WAY TO SEND INFORMATION TO CAR YOU CANNOT LOCATE YOUR CAR REMOTELY DRIVER IS UNABLE TO SEND LOCATION OF CAR TO ANYONE AND BMW HAS NO UPGRADE FOR A 2011 BMW 528I

• 09/02/2010· FUEL SYSTEM, GASOLINE

  THE FIRST TIME IT HAPPENED, MY WIFE DROVE OUR 2011 BMW 535I TO WORK AND THE FUEL GAUGE WAS READING HALF TANK. IT'S ONLY APPROX. 20 MILES TO WORK ROUND TRIP TO OUR HOUSE BUT WHEN SHE CAME BACK HOME THE FUEL GAUGE WAS ALMOST EMPTY AND FLASHING WARNING LIGHT FUEL REFILL IS SHOWING. I DROVE THE CAR FOR THE PAST FEW DAYS AND I NOTICED THAT THE FUEL GAUGE INDICATOR SEEMED TO BE STAYING ALL THE TIME AT HALF TANK READING. I DROVE IT THIS MORNING TO OUR FAMILY PHYSICIAN AND TO THE MALL AND I STILL NOTICED THE FUEL GAUGE INDICATOR IS NOT MOVING AND WAS READING HALF TANK. WHEN I WENT TO THE LOCAL GROCERY STORE TO BUY BOTTLED WATER, I DECIDED TO LEAVE THE CAR IDLE AND THE ENGINE ON. WHEN I DROVE IT AGAIN, THAT'S WHEN I NOTICED THE FUEL GAUGE NEEDLE MOVED SLOWLY BUT STEADILY FROM HALF TANK READING TO ALMOST 1/4 TANK. THEN MY WIFE DROVE THE SAME VEHICLE AGAIN TO WORK WITH THE FUEL GAUGE READING 1/4 TANK. 10 MINUTES LATER SHE CALLED BACK BY PHONE BECAUSE FLASHING WARNING LIGHTS WAS SHOWING THAT THE CAR NEEDS TO REFUELED AND SHE SAID THE FUEL GAUGE IS READING ALMOST EMPTY. *TR

• 08/30/2011· TIRES

  2011 BMW 535I 12,000 MILES. MULTIPLE BUBBLES ON LEFT FRONT SIDEWALL. TIRE HAVE BEEN REPLACE TWO TIMES. GOODYEAR EXCELLENCE 245\40 R19

• 08/26/2011· TIRES

  2011 BMW 550I XDRIVE 6000 MILES. 2.5 INCH BUBBLE ON LEFT FRONT SIDEWALL. *TT

• 08/21/2017· AIR BAGS

  TROUBLE CODE READING

• 08/17/2011· POWER TRAIN

  TL* THE CONTACT OWNS A 2011 BMW 528I. WHILE STOPPED AT A STOP SIGN THE CONTACT DEPRESSED THE ACCELERATOR, AND THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT CONTINUED APPLYING PRESSURE TO THE ACCELERATOR PEDAL UNTIL THE VEHICLE ACCELERATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50. DEALER REP STATED THAT THIS IS A KNOWN ISSUE, BUT NO FIX HAS BEEN PUBLISHED BY BMW. UPDATED 09/29/2011 *LN *TR