2011 Audi Q5

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/29/2017· AIR BAGS

  TAKATA RECALL THEY HAVE NOT RELEASED A FIX TO MY DEALER FOR THIS PROBLEM AND NOW THEY ARE FILING CHAPTER 11. WHAT DO I NEED IN ORDER TO FIX THIS ISSUE?

• 12/24/2020· STEERING,SUSPENSION,ENGINE

  AUDI Q5 94,000. I WILL NEVER NEVER BUY AUDI VEHICLE AGAIN. FIRST STARTED WITH OIL LEAK, REPLACED VALVE COVER GASKET, THEN HOOD LATCH SENSOR (GERMAN GENIUS). HOW IN THE WORLD THIS BAD SENSOR MEASURES OIL LEVEL. RACK AND PINION LEAK, THEN TIMING COVER GASKET LEAK. THEN MY MECHANIC REPLACED DRIVER SIDE UPPER CONTROL ARM. NOW REAR SHOCK IS BAD. ALREADY SPENT OVER $3000 FINE, THE WORST ISSUE I HAVE IS TRACTION CONTROL LIGHT. THE DEALER (STEALER) GAVE ME ESTIMATE OF $1700 TO FIX THIS. THE LAST SERIOUS ONE ON 12/23/20 WHILE DRIVING WITH 2 MORE PASSENGERS ON BUSY ARE IN HOUSTON NEAR MED.CENTER, CAR ENGINE LOST POWER, SHAKING VIOLENTLY, THEN I DROVE VERY SLOWLY AT AROUND 30 MPH. THIS IS AUDI Q5 IS NIGHTMARE. NHTSA PLEASE DO SOMETHING, MAKE AUDI SETTLE THESE ISSUES. THANK YOU.

• 12/23/2019· ENGINE

  MY 2011 AUDI Q5 WOULD NOT START ONE MORNING WHEN TRYING TO START THE CAR IN MY GARAGE (DEC 2019). I HAD IT TOWED TO THE FLETCHER JONES AUDI DEALERSHIP IN CHICAGO IL WHERE I HAVE BEEN A LOYAL CUSTOMER SINCE MOVING HERE IN 2014. THEY PERFORMED A DIAGNOSTIC AND IDENTIFIED THAT THE TIMING CHAIN TENSIONER HAD SLIPPED, AND MAY HAVE CAUSED "CATASTROPHIC" FAILURE TO MY ENGINE. THEY PROCEEDED TO ASK FOR ANOTHER $1,500 TO DIAGNOSE THE ENGINE FOR THE FAILURE, AND MENTIONED IF IF HAD FAILED IT COULD BE UP TO $10,000 TO FIX THE PROBLEM. AFTER A SHORT BIT OF RESEARCH, IT TURNS OUT THERE IS A WARRANTY THAT THERE WAS A RECALL ISSUED FOR THIS PROBLEM AND AN EXTENDED WARRANTY. MY DEALERSHIP NEVER TOLD ME THIS, AND WAS JUST EXPECTING ME TO PAY OUT OF POCKET. ALSO, I HAD MY CAR SERVICED THERE 4 DIFFERENT TIMES SINCE THE RECALL HAD BEEN ANNOUNCED. THEY NEVER ONCE INFORMED ME OF THIS. I CALLED TO ASK WHY THEY HADN'T MENTIONED THIS WARRANTY OR THIS ISSUE, AND THERE WAS NOT A GOOD ANSWER. FLETCHER JONES ALSO SAID THEY CHECK MY VIN EVERY TIME I BRING IT IN TO SEE IF THERE IS ANYTHING OUTSTANDING REGARDING RECALLS ETC ON THE CAR, WHICH MEANS THEY COULD HAVE ALERTED ME TO THIS MULTIPLE TIMES WHEN I BROUGHT THE CAR IN PRIOR, BUT THEY DID NOT. THEY COULD HAVE PREVENTED THIS ISSUE. FAST FORWARD TO NOW, AUDI WILL ONLY COVER 25% OF THE ISSUE, AND FLETCHER JONES IS BARELY MAKING AN EFFORT TO HELP OUT ON THEIR END. I WILL BE OUT NEARLY $5,000 TO REPAIR THIS PROBLEM, WHICH IS NO FAULT OF MINE AND A CATASTROPHIC FAILURE OF ENGINEERING ON THE PART OF AUDI. IT ISN'T RIGHT THAT AUDI DOES NOT FULLY COVER THIS EXPENSE. AND MOREOVER, THE DEALERSHIP SHOULD HAVE A DUTY OF CARE TO DISCLOSE THEM ITEMS SUCH THAT WE CAN TAKE THE STEPS TO PREVENT THEM. FLETCHER JONES DID WRONG BY ME BY NOT DISCLOSING THIS, AND IS LIKELY DEFRAUDING AND MANIPULATING MORE CLIENTS EVERY DAY THEY REMAIN IN OPERATION.

• 12/21/2017· VISIBILITY/WIPER

  PANORAMIC SUNROOF START LEAKING WATER WHEN RAIN AND PANORAMIC FOAM SWELLS, FOAM BECOMES RUSIED AND BUILDS CORROSION.

• 12/16/2010· VISIBILITY

  WIPERS DO NOT KEEP WINDSHIELD CLEAR IN WINTER SNOW AND ICE DRIVING CONDITIONS. WIPERS FREEZE UP AND DO NOT CLEAR WINDSHIELD, SERIOUSLY COMPROMISING VISIBILITY AND CAUSING DANGEROUS VEHICLE OPERATION. DESIGN IS PROPRIETARY AND AUDI DO NOT OFFER WINTER BLADES TO REMEDY THIS SITUATION. PLEASE NOTE, THIS IS FOR AN AUDI A4 QUATTRO, NOT Q5 AS YOUR WEB SITE ONLY ACKNOWLEDGES THE A3 AND Q5 AS CHOICES FOR VEHICLES. *TR

• 12/12/2019· ENGINE

  OIL CONSUMPTION ISSUE WHILE DRIVING DOWN THE ROAD. UNDER ANY ACCELERATION, SMOKE COMES OUT THE EXHAUST. USES ABOUT 1 QUART OF OIL PER 300 MILES. LEAK DOWN TEST WAS DONE, SHOWING LEAKAGE PAST PISTON RINGS. RESULTING IN A COMPLETE REBUILD OF ENGINE COSTING ME $5,000 PLUS. VEHICLE HAS JUST ABOUT 100,000 MILES.

• 12/12/2016· AIR BAGS

  TAKATA RECALL - HAVE NOT RECEIVED INDICATION THAT DRIVER AIRBAG IS AVAILABLE FOR INSTALLATION. THIS CAR IS ALMOST 6 YEARS OLD AND WE LIVE IN A HOT HUMID CLIMATE. IT IS MY UNDERSTANDING THAT THESE FACTORS INCREASE THE LIKELIHOOD OF AN AIRBAG PROBLEM.

• 12/11/2017· POWER TRAIN,ENGINE

  OIL LEAKS BADLY FROM REAR MAIN SEAL AND TIMING COVER.

• 12/07/2018· STEERING,FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2011 AUDI Q5. WHILE DRIVING 30 MPH, THE CONTACT SMELLED A FUEL ODOR. THE CONTACT PULLED THE VEHICLE OVER AND SHUT OFF THE ENGINE. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL AND THE CHECK ENGINE INDICATOR ILLUMINATED. ALSO, THE ELECTRIC POWER STEERING WARNING MESSAGE APPEARED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CONTACT CALLED THE COLLECTION AUDI (200 BIRD RD, CORAL GABLES, FL 33146, (305) 444-5555), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN.

• 12/06/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AT: NEW COUNTRY AUDI GREENWICH 181 WEST PUTNAM AVENUE, GREENWICH, CT 06830 AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/04/2018· TIRES

  THE INSIDE OF THE TIRE DELAMINATED HALF WAY AROUND THE TIRE

• 11/29/2017· ENGINE

  AFTER MY CAR HAD BEEN SITTING FOR 8 DAYS I WENT IN GARAGE TO CRANK IT. THE CAR CRANKED BUT SHOOK VIOLENTLY. I IMMEDIATELY SHUT IT OFF. I TRIED TO RE CRANK IT BUT IT WOULD NOT CRANK. I CALLED AUDI AND HAD IT TOWED IN. THEY TOLD ME THE "LIFETIME" TIMING CHAIN WAS STRETCHED. THAT THE REPAIR WOULD COST BETWEEN $4,000 AND $7,000 TO FIX. I DID SOME QUICK SEARCHING AND SAW OTHER FOLKS WITH SIMILAR ISSUES. THE CAR HAS 98,000 MILES , ALWAYS SERVICED BY AUDI. I CALLED AUDI AND TOLD THEM THIS APPEARS TO BE A RE OCCURRING ISSUE AND I THOUGH THEY SHOULD HANDLE THE FIX. THEY CALLED ME BACK AND SAID THEY WOULD SPLIT THE COST. I TOLD THEM TO PROCEED WITH THE REPAIR. THIS IS THE SECOND MAJOR PROBLEM WITH THE ENGINE, THE FIRST WAS "OIL CONSUMPTION" WHICH THEY REPAIRED FOR FREE. ANOTHER $7,000 FIX. I JUST SAW A EPISODE ON "NEWS 5 INVESTIGATES" CHICAGO DESCRIBING THE EXACT SAME ISSUE WITH A VW, AND ALSO LISTING AUDI'S 2011. ITS ON THEIR WEBSITE.

• 11/25/2016· AIR BAGS

  TAKATA RECALL I RECEIVED THE SAFETY RECALL NOTICE FROM AUDI IN APRIL 2016. I CALLED MY LOCAL DEALER AND WAS TOLD THE "PART WEREN'T AVAILABLE YET." IT IS NOW NOVEMBER 2016 AND WHEN CHECKING ON THIS AGAIN I AM TOLD THE PARTS STILL AREN'T AVAILABLE. I FIND THIS UNACCEPTABLE AND I WONDER WHY THE NHTSA DOESN'T FIND IT UNACCEPTABLE AS WELL. I CALLED AUDI CUSTOMER SERVICE AND WAS TOLD THEY HAVE "NO IDEA WHEN THEY ARE GETTING REPLACEMENT PARTS FROM TAKATA." HOWEVER, AUDI IS OBVIOUSLY STILL MAKING THESE CARS AND SINCE THEY CAN FIND NEW AIRBAGS TO PUT IN NEW CARS, WHY ISN'T ANYONE PRESSURING THE MANUFACTURER TO FIX THE CARS THEY SOLD IN THE PAST BEFORE THEY USE THOSE PARTS ON NEW CARS!!! IT SEEMS THAT THEY DON'T CARE ABOUT THIS SINCE TAKATA WILL BE LIABLE IF I DIE IN AN ACCIDENT. HOWEVER, I HOLD AUDI AND THE NHTSA RESPONSIBLE BECAUSE IT DOESN'T APPEAR THAT ANYONE CARES ABOUT PEOPLE THAT BOUGHT CARS A FEW YEARS AGO SINCE THE EXISTING SUPPLY OF GOOD AIRBAGS IS GOING INTO NEW CARS THAT HAVEN'T BEEN SOLD YET. I ALSO FIND IT ODD THAT IN THE PROGRESS TOWARDS COMPLETION REPORT ON YOUR WEBSITE, THERE IS NO DATA AT ALL FOR AUDI, WHICH MAKES ME THINK AUDI HAS DONE NOTHING TO EXPEDITE THIS RECALL WHILE ALL OF THEIR COMPETITORS HAVE. WHY DOES THE NHTSA ALLOW THIS? PLEASE INVESTIGATE AND RESPOND, I WOULD GREATLY APPRECIATE IT. I NOW HAVE TWO RECALLS FOR MY 2011 Q5, THE TAKATA AIRBAG AND NOW THE FUEL PUMP THAT COULD BLOW UP. SOUNDS LIKE I AM DRIVING A VERY DANGEROUS CAR AND NO ONE IS PRESSURING THE MANUFACTURER TO FIX EITHER ITEM.

• 11/19/2017· AIR BAGS

  TAKATA AIRBAG RECALL. IT HAS TAKEN TOO LONG TO GET MY AIRBAGS AG. THIS IS UNACCEPTABLE AS IT IS A HIGH RISH OF INJURY OR DEATH. I CONTACTED THE DEALERSHIP IN AUGUST OF 2016. THEY HAVE NO INFORMATION AS TO WHEN I WILL BE ABLE TO GET THE AIRBAGS REPLACED

• 11/18/2016· AIR BAGS

  TL* THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 11/14/2017· AIR BAGS

  TAKATA RECALL ISSUED IN 2016 BUT MY DEALER HAS BEEN WAITING OVER 6 WEEKS FOR PARTS TO DO THE INTERIM REPAIR. AIR BAGS HAVE NEVER DEPLOYED BUT I REMAIN CONCERNED ABOUT POSSIBLE INJURY IN THE EVENT OF AN ACCIDENT

• 11/12/2020· FUEL SYSTEM, GASOLINE

  TL* THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, HE STARTED SMELLING FUEL INSIDE THE CABIN OF THE VEHICLE. THE CONTACT CALLED THE LOCAL DEALER KARMART OF MAUI (411 HUKU LII PL #103, KIHEI, HI 96753, (808) 419-7400) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED BY PREVIOUS OWNER UNDER NHTSA CAMPAIGN NUMBER: 16V660000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.

• 11/10/2018· FUEL/PROPULSION SYSTEM

  THE CAR SMELLS TO RAW GAS SITTING IN THE GARAGE. WHEN I GET IN IT THE ISIDE SMELLS TO RAW GAS ALSO. I AM NOT GETTING ANY WARNING SIGNS.

• 11/08/2016· FUEL SYSTEM, GASOLINE,AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V660000 (FUEL SYSTEM, GASOLINE) AND 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/05/2017*CT UPDATED 01/17/17.*JB

• 11/07/2016· AIR BAGS,FUEL/PROPULSION SYSTEM

  TAKATA RECALL AND FUEL PUMP FLANGE REMEDY NOT AVAILABLE IN TIMELY MANNER

• 11/04/2022· FUEL SYSTEM, GASOLINE

  The contact's wife owns a 2011 Audi Q5. The contact stated that after he parked the vehicle in his garage, he smelled a fuel odor outside of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the flange had cracked and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and advise the contact to call the manufacturer. The manufacturer was notified of the failure and the contact was informed that the recall was previously performed under the NHTSA Campaign Number: 18V818000 (Fuel System, Gasoline) but no further assistance was provided. The failure mileage was approximately 127,000. The contact stated that the dealership was able to resolve the issue.

• 11/03/2021· VEHICLE SPEED CONTROL,ENGINE

  VARIABLE SPEED CONTROL PROBLEMS- ACCELERATES AND DECELERATES IRREGULARLY.

• 11/01/2017· AIR BAGS,UNKNOWN OR OTHER

  TAKATA RECALL," DEALER IS UNABLE TO MAKE REPAIRS BECAUSE THE REPLACEMENT PARTS IS NOT AVAILABLE. FEAR OF GETTING HURT. NO INCIDENT YET.

• 11/01/2010· POWER TRAIN

  WHILE TAKING A LEFT TURN ACROSS TRAFFIC, THE AUDI Q5 3.2 TRANSMISSION FAILED WHILE SHIFTING FROM 1ST TO 2ND GEAR. THE AUDI Q5 STOPPED AND WOULD NOT CONTINUE TO DRIVE. THE ENGINE SEEMED TO BE WORKING PROPERLY; HOWEVER, THE GEARS WOULD NOT ENGAGE AND THE CAR WOULD NOT DRIVE. THE AUDI Q5 DISPLAYED AN ERROR MESSAGE "GEARBOX MALFUNCTION; YOU CAN CONTINUE DRIVING (LIMITED FUNCTIONALITY)". AFTER REPEATEDLY RESTARTING THE AUDI Q5 AND ATTEMPTING TO SHIFT THE TRANSMISSION IT EVENTAULLY ENGAGED THE GEARS ALLOWING THE CAR TO BE DRIVEN OUT OF TRAFFIC.

• 10/29/2021· FUEL/PROPULSION SYSTEM

  My car smells like gas, I took it to the dealership ans they said my fuel pump flange is leaking gas

• 10/24/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 12/28/16 *BF UPDATED

• 10/22/2015· VISIBILITY/WIPER

  FRONT WINDSHIELD WASHER NON-OPERATIVE. DEALER DIAGNOSED AS BAD SWITCH. NOT COVERED BY WARRANTY, RECALL OR CAMPAIGN. (5) MONTHS OUT OF WARRANTY. STARTED AS INTERMITTENT NOW NOT WORKING AT ALL. VEHICLE WILL NOT PASS MA STATE INSPECTION AS IS.

• 10/21/2016· AIR BAGS,FUEL/PROPULSION SYSTEM

  TAKATA RECALL: WHEN WILL THESE BE AVAILABLE? IT IS EXTREMELY DISCONCERTING DRIVING AROUND WITH A POSSIBLY FAULTY AIRBAG THAT COULD KILL ME IF DEPLOYED! ALSO THERE IS SOME RECALL ABOUT MY FUEL LINE? SEEMS PRETTY DANGEROUS AND YET IT SAYS NO REMEDY AVAILABLE. THIS ISN'T HELPFUL. *TR

• 10/18/2017· EXTERIOR LIGHTING

  RECEIVING LEFT HEADLIGHT DIPPED ERROR. APPEARS TO BE A COMMON ISSUE WITH AUDI ACROSS MODEL RANGE POSSIBLY DUE TO DESIGN ISSUE.

• 10/15/2018· ENGINE

  TL* THE CONTACT OWNS A 2011 AUDI Q5. WHILE DRIVING 15 MPH, THE VEHICLE STALLED AND COULD NOT BE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT TO CALL NHTSA. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 93,000.

• 10/13/2011· ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE

  CRANK SENSOR FAILURE AND AND FUEL PUMP FAILURE. *TR

• 10/11/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.

• 10/11/2013· SERVICE BRAKES

  AT APPROXIMATELY 6:00 PM THE EVENING OF FEBRUARY 10, 2013, I WAS RETURNING WITH MY MOM (FRONT PASSENGER) ON I-66E HEADED BACK HOME, A VEHICLE IN FRONT OF ME STOPPED SUDDENLY BECAUSE A VEHICLE IN FRONT OF HER STOPPED FOR NO APPARENT REASON. I ENGAGED MY BRAKES AND HAD COME TO A COMPLETE STOP WITHOUT TOUCHING THE CAR IN FRONT OF ME AND THEN THE NEXT THING I KNOW I CAME IN CONTACT WITH HER BUMPER. WE THOUGHT INITIALLY WE HAD BEEN HIT FROM BEHIND, HOWEVER, AFTER INSPECTING MY REAR BUMPER THERE SEEMED TO BE NO INDICATION THAT HAD OCCURRED. EVEN THE DRIVER IN FRONT OF ME ACKNOWLEDGED THAT I WAS AT A STOP BEFORE COMING IN CONTACT WITH HER BUMPER. WHAT I BELIEVE OCCURRED HAS TO DO WITH THE AUDI BRAKING SYSTEM. I HAVE RAISED THIS PROBLEM OF THE BRAKES SKIPPING AND OTHER RELATED ISSUES ON MULTIPLE OCCASIONS WITH AUDI'S SERVICE DEPARTMENT, AUDI U.S./ GERMAN CORPORATE OFFICES AND AUDI "CUSTOMER EXPERIENCE" CENTER AND ACCORDING TO MY MAINTENANCE LOGS THEY HAVE PERFORMED A VARIETY OF CHECKS INCLUDING UPDATING THE SOFTWARE AND OTHER REPAIRS. THIS VEHICLE HAS BEEN IN REPEATEDLY TO THE AUDI DEALERSHIPS PRIOR TO THIS INCIDENT AND AFTER THIS INCIDENT FOR BRAKE AND GEAR ISSUES AMONGST OTHER PROBLEMS. I STILL CONTINUE TO HAVE SIMILAR ISSUES OF THE BRAKES NOT PROPERLY ENGAGING, A LOT OF CREAKING/GROANING NOISES/EXCESSIVE BREAK DUST FROM THE BRAKES AND WHEN I PLACE THE GEAR SHIFT FROM REVERSE INTO DRIVE IT JERKS FORWARD. AUDI HAS BEEN COMPLETELY UNHELPFUL AND HAS DONE NOTHING TO RESOLVE THE MATTERS SATISFACTORILY WHICH I HAVE BEEN TRYING TO DO SINCE SHORTLY AFTER THE TIME OF THE INCIDENT IN FEBRUARY. *TR

• 10/10/2018· ELECTRICAL SYSTEM,STRUCTURE,SERVICE BRAKESCrash

  WHILE DRIVING ABOUT 45 ON THE HIGHWAY, A LIGHT CAME ACROSS MY DASH THAT SAID 'PARKING BRAKE MALFUNCTION!' MOMENTS LATER MY 2011 AUDI Q5 CAME TO A COMPLETE STOP CAUSING A 3 CAR PILE UP. MY CAR HAD JUST BEEN SERVICED IN JUNE AND GOTTEN NEW BRAKES AT THAT TIME AS WELL.

• 10/07/2016· AIR BAGS

  STILL DRIVING A CAR WITH A HAZARDOUS AIR BAG ISSUE. WHY HASN'T AUDI BEEN REQUIRED TO PROVIDE A RENTAL UNTIL A FIX IS AVAILABLE? THIS SHOULD HAVE BEEN RESOLVED MONTHS AGO.

• 10/06/2016· AIR BAGS

  TL* THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 09/29/2016· ENGINE

  TL* THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT STATED THAT A LARGE QUANTITY OF OIL LEAKED AND CAUSED THE TIMING CHAIN TO FRACTURE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE ENGINE NEEDED TO BE REBUILT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000. UPDATED 12/20/16*LJ THE CONSUMER STATED THE ENGINE HAD TO BE REBUILT, DUE TO AN OIL LEAK. ALSO, AT 98,000 MILES THE TIMING CHAIN BROKE. UPDATED 12/21/16.*JB

• 09/25/2017· AIR BAGS

  TAKATA AIRBAG RECALL CAMPAIGN NOT IMPLEMENTED ON MY VEHICLE YET. AUDI JUST PERFORMED AN AUDI RECALL ON THE DRIVERS SIDE AIRBAG IGNITER HOWEVER THIS DOES NOT ADDRESS THE RECALL. AUDI APPEARS TO BE TELLING CONSUMERS HOWEVER THAT IT DOES.

• 09/24/2016· AIR BAGS

  TAKATA RECALL AUDI HAS NOT PROVIDED A REMEDY 10 MONTHS AFTER THE RECALL. WE ARE DRIVING AN UNSAFE AND DANGEROUS VEHICLE. AUDI SHALL REPLACE THE CAR UNTIL FIX IS COMPLETED.

• 09/19/2017· POWER TRAIN

  WHILE TAKING A LEFT TURN ACROSS TRAFFIC, THE AUDI Q5 3.2 TRANSMISSION FAILED WHILE SHIFTING FROM 1ST TO 2ND GEAR. THE AUDI Q5 STALLED AND STOPPED AND WOULD NOT CONTINUE TO DRIVE. THE ENGINE SEEMED TO BE WORKING PROPERLY; HOWEVER, THE GEARS WOULD NOT ENGAGE AND THE CAR WOULD NOT DRIVE. THE AUDI Q5 DISPLAYED AN ERROR MESSAGE "GEARBOX MALFUNCTION; YOU CAN CONTINUE DRIVING (LIMITED FUNCTIONALITY)". AFTER REPEATEDLY RESTARTING THE AUDI Q5 AND ATTEMPTING TO SHIFT THE TRANSMISSION IT EVENTUALLY ENGAGED THE GEARS ALLOWING THE CAR TO BE DRIVEN OUT OF TRAFFIC. FROM THAT POINT ON, IT DISPLAYED THIS MESSAGE ALMOST CONTINUOUSLY, BEING THE WORST IN THE MORNING, ALSO LOSING REVERSE GEAR. I DO A LOT OF HWY DRIVING AND ALWAYS WORRY IF I WILL GET KILLED BY ONCOMING TRAFFIC AS IT HAS STALLED ON ME WHILE ENTERING THE HWY ALSO. AUDI HAS BEEN NOTHING BUT IGNORANT, PRETENDING MY CAR IS THE ONLY ONE WITH THIS PROBLEM AND NOT ADMITTING TO RECALLS FOR THIS PROBLEM IN OTHER COUNTRIES. THIS IS THEIR FACTORY PROBLEM WHICH THEY QUOTE 10K TO FIX, 2X CARS TRADE IN VALUE OR WHOLESALE VALUE.

• 09/19/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 09/19/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 09/19/2016· AIR BAGS

  TL* THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 09/19/2016· AIR BAGS

  WE RECEIVED A NOTICE FROM AUDI IN APRIL THAT OUR VEHICLE WAS RECALLED DUE TO FAULTY AIR BAGS. AFTER FURTHER INVESTIGATION, WE LEARNED THAT THE RECALL WAS ACTUALLY ANNOUNCED ON FEBRUARY 10, 2016. AS OF TODAY, SEPTEMBER 19, 2016 NO REMEDY HAD BEEN PROVIDED BY AUDI. WHEN WE DISCUSSED OPTIONS WITH THE DEALERSHIP WHERE WE BOUGHT THE VEHICLE, AUDI BOULDER, THEY DESCRIBED THE CAR AS A "DEATH TRAP". THEIR ONLY SOLUTION WAS FOR US TO BUY A NEW CAR FROM THEM. WE DO NOT FEEL SAFE DRIVING THIS CAR UNTIL THE SITUATION IS RESOLVED AND WILL BE EXPLORING ALL OPTIONS TO GET THIS MATTER RESOLVED.

• 09/18/2017· AIR BAGS,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

  MY VEHICLE WENT TO THE AUDI FIFE DEALERSHIP. ADVISED I NEEDED A NEW ENGINE. I TRIED TO TRADE IN THE VEHICLE AND I WAS ADVISED THAT MY CAR HAD -0-TRADE IN VALUE. THEY WOULDN'T ACCEPT ON A TRADE-IN. THEY SAID IT WAS WORTHLESS. I TOWED THE VEHICLE HOME AND I NOTICED ON MY PAPERWORK THAT THE DEALERSHIP COMPLETED "3" RECALLS WITHOUT MY PERMISSION OR KNOWLEDGE. I ASKED SERVICE WHY THEY COMPLETED THESE RECALLS ON A WORTHLESS VEHICLE THAT I HAD TO TOW HOME. A VEHICLE THE DEALERSHIP DIDN'T WANT. I FOUND OUT THAT THIS DEALERSHIP IS COLLECTING OVER $14,000 FOR RECALLS THAT I DIDN'T AUTHORIZE ON A VEHICLE THAT THEY SAID WAS WORTHLESS. I CAN'T EVEN VERIFY IF THE DEALERSHIP ACTUALLY DID THE RECALLS. THIS IS AN UNETHICAL PRACTICE FOR THIS DEALERSHIP TO TELL ME MY VEHICLE IS WORTHLESS WITHOUT AN ENGINE; WON'T ACCEPT ON A TRADE; TOWED MY VEHICLE HOME BUT THEY COLLECT $14,000.

• 09/16/2020· SERVICE BRAKES

  TOOK MY VEHICLE TO THE DEALER FOR NEW BRAKE PADS BRAKES AND ROTORS. UPON LEAVING THE CAR WAS MAKING A LOUD NOISE ON THE RIGHT SIDE. I CALLED THE DEALER TO COMPLAIN AND WAS TOLD IT WILL WEAR OFF. EXT FEW TIMES I DROVE THE BRAKES FAILED. I CALLED AUDI AND BROUGHT MY CAR BACK AND NOW THEY WANT ME TO BY BACK BRAKES AND CALLI ER FOR BOTH SIDES WHEN THE WORK WASN'T DONE PROPERLY TO BEGIN WITH.

• 09/16/2020· FUEL/PROPULSION SYSTEM

  MY CAR STARTED TO SMELL LIKE GAS AND WHEN I TOOK IT TO THE DEALER THE SAID IT WAS THE FLANGE/ FUEL PUMP AND THAT THE RECALL WAS ALREADY DONE BUT THE SAME ISSUE PERSIST. THE YET ME DRIVE HOME WITH GAS POURING OUT OF MY CAR AFTER SEEING IT AND WANT TO CHARGE ME 1800 FOR A RECALLED PART. I WAS TERRIBLY SCARED AND CANNOT DRIVE AN UNSAFE CAR.

• 09/15/2016· AIR BAGS

  TAKATA RECALL

• 09/14/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 09/13/2016· ENGINE

  TL* THE CONTACT OWNS A 2011 AUDI Q5. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE JERKED AND WOULD NOT RESTART. THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN TENSIONER NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT PROVIDED.