crashtest

2010 / Volkswagen

2010 Volkswagen Tiguan

Safety ratings

2010 Volkswagen Tiguan 4-Dr. w/SAB

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
4/5Rollover
Frontal, driver: 5★Frontal, passenger: 5★Side, driver: 5★Side, rear passenger: 5★Rollover risk: 17.4%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (2)

  • ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERSCampaign 13V569000 · 22/11/2013

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2011 Tiguan vehicles manufactured July 2007 through June 2011. Due to a problem with the fuse for the exterior lights, the holder for the fuse that controls the vehicle's exterior lights circuit may melt.

    Risk: If the holder melts, there may be a partial loss of exterior lighting. Reduced vehicle illumination diminishes the vehicle's visibility, increasing the risk of a crash.

    Fix: Volkswagen will notify owners, and dealers will replace the fuse, free of charge. Owners may contact Volkswagen at 1-800-893-5298. Volkswagen's recall number is 97Z9/2V.

  • FUEL SYSTEM, GASOLINECampaign 14V441000 · 21/07/2014

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2014 Tiguan vehicles manufactured July 2007 to June 2014. When using winterized fuel, in certain conditions bubbles may form in the fuel system which could result in the vehicle stalling.

    Risk: A vehicle stall increases the risk of a crash.

    Fix: Volkswagen will notify owners, and dealers will update the vehicle's software to increase the fuel pump pressure, free of charge. The recall is expected to begin August 19, 2014. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24AV/2W.

Owner complaints

110
Complaints
5
Crashes reported
4
Fires reported
5
Injuries
0
Deaths

Most-reported areas

  • ENGINE50
  • ELECTRICAL SYSTEM31
  • EXTERIOR LIGHTING19
  • STEERING13
  • POWER TRAIN6
  • SERVICE BRAKES6
  • SEATS5
  • FUEL/PROPULSION SYSTEM5
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/31/2013· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

    WARNING MESSAGE "CHECK FRONT LEFT HEADLIGHT". TESTED THE LIGHT AND IT WAS NOT WORKING. PURCHASED A NEW BULB, REPLACED THE BULB AND THE NEW BULB WAS NOT WORKING. TESTED THE BULB AND IT WAS GOOD. OPENED THE FUSE BOX UNDER THE HOOD AND NOTICED THE 30 AMP FUSE (TOP LEFT CORNER OF BOX) WAS BURNED/MELTED. ATTEMPTED TO REMOVE AND WAS UNABLE TO REMOVE. IN ADDITION THE CORRESPONDING 15 AMP FUSE WAS BURNED OUT BUT NOT MELTED. CONTACTED THE DEALERSHIP AND WAS INFORMED THAT MY PARTICULAR VEHICLE WAS NOT INVOLVED IN THE NHTSA INVESTIGATION FOR FAULTY FUSE BOX. RESEARCHED FURTHER AND DISCOVERED THAT TIGUAN MODELS FROM 09-12 WERE UNDER INVESTIGATION. IN ADDITION TO THE FRONT HEADLIGHT I ALSO REPLACED THE RIGHT REAR LIGHT WHICH WAS ALSO OUT. I DID NOT TEST THE EXISTING BULB ON THIS LIGHT. JUST REPLACED. I WOULD LIKE FOR THIS TO SERVICE A FORMAL COMPLAINT TO THE NHTSA REGARDING WHAT APPEARS TO ME AS AN UNSAFE CONDITION IN THE FUSE BOX. *TR

  • 12/31/2010· STEERING

    WE HAVE HAD THE POWER STEERING CUT OUT MULTIPLE TIMES IN THE VEHICLE. IT HAS NOT HAPPENED WHILE DRIVING, THE RED POWER STEERING LIGHT SEEMS TO BE ON WHEN WE START IT THE SECOND TIME FOR THE DAY AND DOESN'T ALWAYS RESET WHEN RESTARTING THE CAR. WE HAVE YET TO BRING IT TO GET FIXED AS THE NEAREST DEALER IS 1200KMS AWAY. *TR

  • 12/26/2017· STEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

    TL-CONTACT OWNS A 2010 VOLKSWAGON RUATUAN ----VEHICLE DOES HAVE RECALL BUT CONTACT STATED VOLKSWAGON STATED VIN NUMBER IS NOT INCLUDED IN RECALL... CONTACT CALLED DEALERSHIP AND DEALERSHIP STATED EVEN THOUGH VEHICLE HAS SAME PROBLEMS THERE IS NOTHING THEY CAN DO ... ENGINE TURNS OFF WITH KEY IN IGNITION AND IGNITION BECOMES LOOSE KEY TURNS TO OFF POSITION AND CAR SHUTS OFF WHILE DRIVING..CONTACT GIVEN NUMBER TO VOLKSWAGON. CB .0RECALLSASSOCIATED WITH THIS VIN

  • 12/26/2013· ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE

    VEHICLE WAS IN HEAVY TRAFFIC MOVING APPROX. 5MPH AND STALLED. WAS ABLE TO STOP AND ATTEMPT TO RESTART A COUPLE OF TIMES AND ENGINE WOULD ATTEMPT TO START, BUT WOULD QUICKLY SHUT OFF AS IF ENGINE WAS NOT RECEIVING ANY FUEL. PUSHED VEHICLE TO NEARBY PARKING LOT AND SAME THING, VEHICLE WOULD CRANK MAKE SOME SPUTTERING SOUNDS AND SHUT OFF. EPC AND ENGINE LIGHTS ON. PRESSING ACCELERATOR DID NOT HELP. THIS HAD OCCURRED 3-4 TIMES SEVERAL MONTHS EARLIER USUALLY WHEN BACKING OUT OF A PARKING LOT AFTER STARTING THE CAR. REPORTED TO DEALER AT THAT TIME AND THEY SAID A CODE WAS SEEN , BUT THEY COULD NOT REPLICATE THE PROBLEM AND CAR WAS FINE. THOSE TIMES THE CAR WAS ABLE TO BE RESTARTED, THIS TIME NOT. HAD TOWED TO DEALER AND WAITING FOR THEM TO CHECK AGAIN. HAVE STRONG SAFETY CONCERNS GIVEN STALLING WHILE IN TRAFFIC. *TR

  • 12/20/2017· POWER TRAIN,ENGINE

    TIMING CHAIN TENSIONER FAILURE, CAUSING CATASTROPHIC ENGINE FAILURE AT 77,000 MILES. A NEWER MODEL OF TIMING BELT TENSIONER HAS BEEN USED SINCE DECEMBER 2011. EST. $5000 REPAIR BILL.

  • 12/18/2018· SEATSFire

    EARLY MONDAY MORNING ON 12/17/18 WHILE DRIVING FROM ORLANDO,FL TO CLEARWATER,FL ON A MAJOR HIGHWAY MY WIFE HAD TURNED ON THE PASSENGER SEAT HEATER. NOTHING WAS OUT OF THE ORDINARY UNTIL WE SMELLED SOMETHING BURNING, THINKING IT WAS PROBABLY COMING FROM THE OUTSIDE. THE SMELL DIDN'T GO AWAY SO WE TURNED OFF THE A/C AND BOTH DRIVER AND PASSENGER SEAT HEATER UNTIL THE SMELL OF SMOKE WHEN AWAY. WE LEFT THE SEAT HEATERS OFF AND LEFT ON THE AC. WHEN WE GOT HOME WE STILL DIDN'T NOTICE ANYTHING UNTIL LATER ON IN THE MORNING WHEN MY SWEATER HAD A BLACK BURN MARK. I WENT OUT TO THE CAR AND NOTICED THAT THE PASSENGER SEAT HAD A BURN HOLE CLOSE TO THE BACK. WHEN I TURNED ON THE CAR AND TURNED THE PASSENGER SEAT HEATER ON I NOTICED SMOKE COMING UP AND THEN A SPARK AS IF IT WHERE A LIGHTER.

  • 12/13/2013· ELECTRICAL SYSTEM,EXTERIOR LIGHTINGFire

    TL* THE CONTACT OWNS A 2010 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE PASSENGER'S SIDE HEADLIGHTS, TURN SIGNALS AND BRAKE LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE FUSE BOX HAD OVERHEATED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V569000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING) HOWEVER THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

  • 12/10/2013· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

    FUSE AT FUSE BOX UNDER HOOD MELTED (NOT BLOWING) A 30AMP FUSE.SEVERAL LIGHT WARNINGS CAME ON AFTER OCCURRENCE. HEADLAMP, MARKER LIGHTS, TAG LIGHTS DID NOT WORK. *TR

  • 12/10/2013· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

    RIGHT HEADLIGHT AND HIGH BEAM OUT, RIGHT TURN SIGNAL OUT, LEFT FRONT PARKING LIGHT OUT AND LEFT REAR TURN SIGNAL OUT ALL AT THE SAME TIME. *TR

  • 12/06/2013· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

    WHILE DRIVING THE FAULT INDICATOR LIGHT CAME ON SAYING THAT THE RIGHT FRONT HEADLIGHT WAS OUT. AFTER PARKING FOR A PERIOD OF TIME AND RESTARTING THE CAR, THE MMI WAS INDICATING NUMEROUS FAULTS WITH ABOUT HALF OF THE LIGHTING ON THE RIGHT SIDE OF THE VEHICLE. I TOOK THE VEHICLE TO A VW DEALER THAT DID A DIAGNOSTIC TEST AND THE RESULT WAS THAT A FUSE HAD MELTED INTO THE FUSE BLOCK AND THAT WAS CAUSING THE LIGHT OUTAGES. THE ENTIRE FUSE BLOCK NEEDED TO BE REPLACED AND THE TOTAL REPAIR WITH LABOR WAS JUST OVER $600.00. I CALLED VW NORTH AMERICA ON 12-6-2013 AND THEY SAY THERE IS NO RECALL FOR THAT ISSUE ON MY VIN AND THAT OF COURSE IF THERE IS ONE IN THE FUTURE THAT I COULD POSSIBLY BE REIMBURSED AT THAT TIME FOR SOME OR ALL OF MY EXPENSES. *TR

  • 12/02/2013· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

    WHILE DRIVING HEADLIGHTS STOPPED WORKING, BRAKE LIGHT STOPPED WORKING, AND LICENSE PLATE LIGHTS STOPPED WORKING. BROUGHT IN TO SERVICE AND THEY SAID FUSE BOX OVERHEATED CAUSING A POOR ELECTRICAL CONNECTION. THEY TOLD ME IT WAS DANGEROUS TO DRIVE VEHICLE, AS IF I WOULDN'T HAVE CAUGHT IT THIS EARLY IT COULD HAVE LEAD TO MORE SERIOUS ISSUES LIKE POWER STEERING OR EVEN BRAKES TO GO OUT. THEN ON 9/4/2012 BATTERY WENT DEAD AND HAD TO HAVE IT REPLACED. THEN ON 10/13/2012 THE RIGHT SIDE HEADLIGHT STOPPED WORKING AGAIN, THEY REPLACED AND WORKED FINE UNTIL NOW. ON 11/30/2013, HEADLIGHT STOPPED WORKING AGAIN, CHECKED FUSE BOX FOR BAD FUSE, FUSES LOOK FINE BUT CAR WILL NOT START. HAVING IT TOWED IN THE DEALERSHIP. PRETTY SURE IT'S FUSE BOX AGAIN. *TR

  • 11/27/2018· SEATS

    MY HUSBAND WAS DRIVING MY VEHICLE AND I SAT IN THE PASSENGER SEAT TURNED ON THE HEATED SEATING AND AFTER ABOUT 2 MIN I STARTED TO SMELL PLASTIC BURNING MY LEG WAS BURNING AND WE SEEN SMOKE IN THE CAR AND PULLED OVER. WHEN I GOT OUT THE CAR MY SEAT HAD A HOLE IN IT WITH SMOKE BILLOWING OUT.

  • 11/12/2013· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

    DURING A MORNING COMMUTE TO WORK SEVERAL LIGHTS WERE OUT ON THE VEHICLE. WARNING LIGHTS CONTINUED POP UP ON THE INFO DISPLAY IN THE DASH. HALF THE EXTERIOR LIGHTS HAD STOPPED WORKING. 1/2 OF EACH TAIL LIGHT, 1 OF THE 2 BACK UP LAMPS, THE LICENSE PLATE LAMP, 1 HIGH BEAM, 1 LOW BEAN 1 OF EACH SETS OF TURN SIGNALS (FRONT AND REAR). I INVESTIGATED THE FUSE PANEL UNDER THE HOOD ONLY TO FIND A COMPLETELY MELTED FUSE (SLOT 16, 30A FUSE). AFTER SPEAKING WITH SEVERAL VW DEALERS, SOME ADMITTED TO SEEING HE ISSUE SOME DID NOT. MOST OF THE DEALERS HOWEVER HAD THE PART AVAILABLE OR COULD GET IT IN 1 DAY. NOT HAVING MANY OPTIONS, I PURCHASED THE PART ($280), AND REPLACED THE ENTIRE (NON SERVICEABLE) FUSE PANEL MYSELF. AT THIS TIME, THE ISSUE HAS NOT RE-OCCURRED WITH THE NEW PART. I STILL HAVE THE PARTS (FUSE BLOCK AND 30A MELTED FUSE) FOR REVIEW IF NECESSARY, ALONG WITH THE RECEIPT FRONT HE DEALER I PURCHASED THE PART FROM. I BELIEVE THIS IS SOMETHING VW SHOULD BE CONCERNED WITH AND SHOULD BE TAKING STEPS TO SUPPORT THE REPAIR , NOT STICKING THEIR OWNERS WITH THE $$$ AND POTENTIAL SAFETY HAZARDS INHERENT TO ELECTRICAL FAULTS AND LACK OF VISIBILITY FOR THE DRIVER (AND TO OTHER DRIVERS). *TR

  • 11/08/2015· ENGINE

    WHILE DRIVING 25-30 MPH ON A CITY STREET, VEHICLE STOPPED ACCELERATING (MUCH LIKE RUNNING OUT OF GAS...) DEALER STATES TIMING CHAIN TENSIONER FAILED DESTROYING ENGINE-I UNDERSTAND VW HAS A TSB OUT ON THIS FOR YEARS AND THOUGH I SERVICED MY VEHICLE AT DEALER, NEVER KNEW OF THIS POTENTIAL PROBLEM

  • 11/08/2013· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

    UPON STARTING MY CAR ONE MORNING, I WAS GREETED WITH MANY ALERTS HAVING TO DO WITH THE RIGHT FRONT HEADLIGHT, FOG LIGHT, BLINKER, BRAKE LIGHT, REAR PARKING LIGHT AND LICENSE PLATE LIGHTS, ALL OF WHICH DID NOT WORK. THE ALERTS CONTINUED TO CYCLE THROUGH DURING THE ENTIRE TRIP (20 MINUTES FROM HOME TO WORK) AND THE STATUS DID NOT CHANGE WHEN I RESTARTED MY CAR TO GO HOME THAT NIGHT. AS I WAS DRIVING HOME THAT NIGHT (10 MINUTES INTO THE DRIVE) MY RIGHT HEADLIGHT SUDDENLY TURNED ON AND ALL OF THE ALERTS WENT AWAY. THE NEXT MORNING, THE ALERTS WERE BACK ON AND NONE OF THE RIGHT EXTERIOR LIGHTS WERE WORKING. I HAD THE CAR CHECKED AND IT TURNS OUT THE 30 AMP FUSE IN THE BACK OF THE FUSE BOX WAS MELTED ALONG WITH PART OF THE FUSE BOX THAT SITS AROUND THE FUSE. IT IS GOING TO COST ME OVER $600 TO FIX THIS PROBLEM AND THIS IS CLEARLY NOT CAUSED BY NORMAL WEAR AND TEAR. I'VE DONE SOME RESEARCH ONLINE AND IT SEEMS THAT A LOT OF OTHER DRIVERS ARE POSTING ABOUT HAVING THE SAME ISSUE WITH THEIR TIGUANS. THIS IS A SAFETY ISSUE SINCE IT IS IMPERATIVE TO HAVE BOTH HEADLIGHTS AND BRAKE LIGHTS WHILE DRIVING AT NIGHT AND THE MELTING OF THE FUSE BOX AND FUSE INDICATES THERE WAS A SMALL FIRE UNDER THE HOOD. THIS NEEDS TO BE ADDRESSED BY VOLKSWAGEN AND THE SAFETY HAZARD NEEDS TO BE FIXED. *TR

  • 11/04/2013· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

    UPON STARTING MY 2010 VOLKSWAGEN TIGUAN, THE DASH INDICATOR WILL BEGIN CYCLING THROUGH THE EXTERIOR LIGHTS, (E.G., RIGHT FRONT LOW BEAM, RIGHT FRONT FOG LIGHT) NOTING THAT EACH IS NOT WORKING. THIS ISSUE INITIALLY HAPPENED ABOUT 6 MONTHS AGO AND HAS OCCURRED INTERMITTENTLY SINCE THEN. EACH TIME, THE LIGHTS THAT HAVE BEEN NOTED AS NOT OPERATIONAL ON THE DASH HAVE, IN FACT, NOT BEEN WORKING. UNTIL RECENTLY, THE PROBLEM WOULD SELF CORRECT, TYPICALLY AFTER RE-STARTING THE CAR. HOWEVER, AS OF YESTERDAY (11/3/2013), THE LIGHTS THAT THE DASH IS NOW INDICATING ARE NONFUNCTIONAL HAVE NOT STARTED WORKING AGAIN. THIS INCLUDES THE RIGHT HEAD LIGHT, THIRD BRAKE LIGHT, LICENSE PLATE LIGHT, AND ALL TURN SIGNALS. WHEN I CALLED MY LOCAL VOLKSWAGEN DEALERSHIP, A MECHANIC TOLD ME THAT I NEEDED TO BRING IT IN SO THAT A MECHANIC WHO SPECIALIZES IN ELECTRICAL COULD LOOK AT IT. WHEN I ASKED IF THIS WAS A PROBLEM THEY HAD SEEN WITH OTHER TIGUANS, HE LET ME KNOW THAT SIMILAR ISSUES HAD BEEN REPORTED AND THAT THE CULPRIT WAS OFTEN A MELTED FUSE BOX UNDER THE HOOD. HE ALSO INDICATED THAT MY SEPARATE COMPLAINT REGARDING THE INTERMITTENT FAILURE OF THE REMOTE FOR UNLOCKING (BUT NOT LOCKING) THE CAR MAY BE A RELATED ELECTRICAL ISSUE. I HAVE NOT TAKEN THE CAR IN YET, BUT I WILL NEED TO DO SO GIVEN THE SAFETY ISSUES PRESENTED BY FAILING AND UNRELIABLE EXTERIOR LIGHTS. *TR

  • 10/25/2010· ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL

    TL*THE CONTACT OWNS A 2010 VOLKSWAGEN TIGUAN. IN JULY 2010, THE ELECTRONIC POWER CONTROL LIGHT ILLUMINATED. THE DEALER REPLACED THE ACCELERATOR PEDAL AT THAT TIME. IN OCTOBER 2010, WHILE THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING TO TURN, THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART AND DRIVE TO THE DEALER WHERE A FEW PARTS WERE REPLACED (THE NAME OF THE PARTS WERE UNAVAILABLE). THE CONTACT CALLED THE MANUFACTURER WHO OFFERED TO ASSIST WITH A ONE MONTH PAYMENT TOWARDS THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000 AND THE CURRENT MILEAGE WAS 6,053.

  • 10/24/2010· SERVICE BRAKES, HYDRAULIC

    I PURCHASED A NEW 2010 VOLKSWAGEN TIGUAN I'VE HAD IT IN THE SHOP 3 TIMES GOING ON THE 4TH TOMORROW DUE TO THE BRAKING SYSTEM. IN REVERSE THE BRAKES SQUEAL SO BAD, HOW SAFE IS THIS TO DRIVE? THE AUTOMOBILE SHOP IS BASICALLY TELLING ME THERE IS NOT THING THEY CAN DO. WHILE I DRIVE THE CALL AND HAVE TO APPLY BRAKES SOMETIMES I HAVE TO PUNCH THE BRAKE PEDAL ALL THE WAY DOWN TO THE FLOOR FOR THE CAR TO STOP. *TR

  • 10/22/2012· FUEL SYSTEM, GASOLINE,ENGINE

    (CYLINDER FAILING/INJECTORS LEAKING) ENGINE LIGHT CAME ON AND THE DEALER SAID IT WAS BAD GAS IN MY TANK TO LET THE GAS RUN OUT AND TO FILL UP SOMEWHERE ELSE. CAR DIDN'T HAVE MUCH POWER AND IDLING WASN'T SMOOTH. THEY ALSO SAID THAT IF I KEEP GETTING BAD GAS THAT IT WILL DAMAGE THE CATALYST CONVERTER WHICH I THEN REPLIED CHECK THE GAS RECEIPTS IN THE CAR SINCE I ONLY BUY BP AND MOBILE 93 OCTANE NOT MY FAULT THAT GAS STATION MIGHT BE SELLING BAD GAS. WE DO OWN ANOTHER CAR AN AUDI WITH A TURBO ENGINE AS WELL AND WE GET GAS AT THE SAME GAS STATIONS AND WE HAVEN'T HAD ANY PROBLEMS. WEEKS LATER THE CAR WASN'T RUNNING ANY BETTER SO I TOOK IT TO ANOTHER PLACE FOR THEM TO LET ME KNOW WHY THE LIGHT WAS ON. CODE MEANT CYLINDER 2 AND 4 FAILING. TOOK IT BACK TO THE DEALER AND THEY TOLD ME THAT THEY HAD TO CLEAN THE FUEL INJECTORS ON BOTH OF THOSE CYLINDER THAT IT WAS DUE TO THE GAS AND THAT IT WASN'T COVER UNDER THE WARRANTY WHICH I TOLD THEM AGAIN CHECK ALL THE RECEIPTS IN THE GLOVE COMPARTMENT FOR THE TYPE OF GAS THAT I HAVE BEEN PUTTING IN. THEN HE ASKED ME IF I DRIVE IT IN THE EXPRESSWAY WHICH I SAID SOMETIMES ON THE WEEKENDS AND TO TAKE ROAD TRIPS 2 TO 3 TIMES PER YEAR. HE MENTIONED SOMETHING ABOUT CITY DRIVING THAT THE CAR NEEDED TO BE DRIVING AT A HIGHER SPEED WHICH I THEN REPLY: IT IS NOT ON THE MANUAL AND THIS IS MY FOURTH VW TURBO ENGINE AND NEVER HAD THIS TYPE OF PROBLEMS THEN HE CALLED ME BACK AND TOLD ME THAT IT WAS THE WAY THE NEW ENGINE WERE DESIGNED THAT THEY WILL TAKE CARE OF IT WHICH THEY DID. I JUST HOPE THIS DOESN'T HAPPENS EVERY 23K MILES. IT WILL BE VERY EXPENSIVE REPAIRS NOT COUNTING WHEN CYLINDER 1 AND 3 STARTS TO FAIL. *TR

  • 10/16/2017· ENGINE

    TL* THE CONTACT OWNS A 2010 VOLKSWAGEN TIGUAN. WHILE DRIVING 30 MPH, THE VEHICLE STALLED. PRIOR TO THE VEHICLE STALLING, THERE WAS AN ABNORMAL VIBRATION WHILE DRIVING. THE CONTACT STATED THAT THE FAILURE OCCURRED WHILE DRIVING TO THE DEALER (MOLLE VOLKSWAGEN, 808 W 103RD ST, KANSAS CITY, MO 64114, (816) 941-9500) FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE TIMING BELT FRACTURED, WHICH CAUSED THE ENGINE AND TURBO CHARGER TO BE DESTROYED. THE CONTACT WAS INFORMED THAT THE ENGINE WAS IRREPARABLY DAMAGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

  • 10/10/2013· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

    UPON STARTING MY TIGUAN AN EMERGENCY APPEARED ON MY DASHBOARD, A LIGHT BULB. MESSAGE STATED THAT THE LEFT TAIL LIGHT WAS OUT. GOT OUT AND CHECKED THE LIGHT AND IT WAS OUT. THEN IT STATED MY FRONT RIGHT LOW BEAM HEADLIGHT WAS OUT, THEN MY BRAKE LIGHTS AND THE LIGHT FOR MY LICENSE PLATE. THIS WAS THE 1ST TIME THE CAR HAD EXPERIENCED THIS ISSUE. NO PREVIOUS WARNINGS. TOOK THE TIGUAN TO MY DEALER, THE CAR WAS INSPECTED AND I WAS TOLD THAT THE FUSE BOX HAD MELTED. I ASKED WHAT THE CAUSE WAS AND THEY GAVE ME NO EXPLANATION, BUT DID STATE IT WOULD COST AROUND $630 TO REPAIR. WORK WAS COMPLETED AND THE SYSTEM IS WORKING FINE, BUT THEY COULD GIVE ME NO GUARANTEE IT WOULDN'T HAPPEN AGAIN. *TR

  • 10/08/2013· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

    I STARTED MY CAR AND THE RIGHT SIDE EXTERIOR LIGHTS WERE COMPLETELY OUT. THE DASH DISPLAY SAID TO CHECK 11 DIFFERENT LIGHTS (FOG LIGHT, SIDE LIGHT, LOW BEAM, HIGH BEAM, LICENSE PLATE LIGHT, ETC.). I OPENED THE FUSE BOX AND FOUND A MELTED CAP TO A 30A FUSE IN SOCKET 16. *TR

  • 10/07/2014· POWER TRAIN,ENGINE

    TL* THE CONTACT OWNS A 2010 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE ENGINE STALLED AND TRANSMISSION FAILED. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE TO SIDE OF ROAD. THE BATTERY AND CDC-EDC WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED WITH A REPLACEMENT ENGINE, FLY WHEELS THAT ASSISTED THE CRANK SIGNAL AND NEW BATTERY. THE CONTACT MENTIONED THAT SHORTLY AFTER THE REPAIRS WERE COMPLETED, THE INDEPENDENT MECHANIC DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED PER THE TRANSMISSION FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

  • 10/06/2014· ENGINE AND ENGINE COOLING

    TL* THE CONTACT OWNS A 2010 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AND WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE MANIFOLD NEEDED TO BE CLEANED DUE TO CARBON BUILD-UP. THE VEHICLE WAS REPAIRED. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE. AN INDEPENDENT MECHANIC AND DEALER DIAGNOSED THAT THE TURBO VALVE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED FOR THIS FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V441000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 64,624.

  • 09/29/2019· POWER TRAIN,ENGINE

    BACKGROUND: 2015 (70,733 MI), ENGINE LIGHT WENT ON & I BROUGHT IT TO VWHARTFORD. THEY FOUND FAULT FOR SYSTEM TO LEAN FOUND REAR MAIN SELA IS LEAKING OIL WHICH IS CAUSING FUEL TRIM FAULTS. OIL CAP IS LEAKING OIL & THE UPPER TIME CHAIN COVER IS LEAKING OIL BUT THE MAIN OIL LEAK IS COMING FROM THE REAR SEAL. THEY REMOVED THE TRANS & REPLACED THE MAIN SEAL & OIL CAP ($877). IN 2016 (94,999 MI), CAR FAILED EMISSIONS DUE TO INTAKE MANIFOLD. VW REPLACED THIS AND IT WAS COVERED UNDER WARRANTY. SUGGESTION - TO GET A CARBON CLEANING FOR THE VALVES DUE TO BUILD UP ($290). JUNE '18 (118,239 MI): MY COOLANT LIGHT WENT ON. VW SAID MY COOLANT WAS NOT LOW - WATER PUMP WAS LEAKING. THEY RESEALED VALVE COVER & UPPER TIMING CHAIN DUE TO OIL LEAKS. THEY R AND R VALVE COVER CLEANING & RESEALED, INSTALLED UPPER TIMING CHAIN SEALS AND SIDE OF ENGINE BLOCK OF OIL & INSTALLED NEW WATER PUMP. I ASKED IF THIS WAS COVERED UNDER THE WARRANTY OR PREVIOUS WORK & WAS TOLD NO. I ASKED IF THIS WOULD PROLONG THE LONGEVITY & WAS TOLD YES ($1800). 8/19/19 (133,449 MI): ENGINE LIGHT WAS ON - COULD NOT LOOK AT FOR A COUPLE DAYS, BUT OK TO DRIVE AS LONG AS THE ENGINE LIGHT WAS NOT BLINKING. RESULT: SYSTEM LEAN AT IDLE, BREATHER IS LEAKING AIR CAUSING HESITATION. THEY INSTALLED NEW BREATHER. ASKED IF IT WAS COVERED THEY SAID NO. ASKED IF IT WOULD IMPROVE THE LONGEVITY OF MY CAR, I WAS TOLD YES ($480). ISSUE 9/4/19: ENGINE LIGHT WENT ON. THIS WAS AFTER TRAVELING FOR LABOR DAY (360 MILES). ON MAIN ST. IN WHART, THE CAR STARTED TO SHAKE & BOUNCE AT 2 STOP LIGHTS. WENT 2 BLOCKS HOME. TOWED IT - WAS TOLD TIMING CHAIN WENT & IT'S NOT COVERED UNDER THE TC RECALL. QUOTE - USED ENGINE $6500+. TOLD IT WAS WORTHLESS & NOT WORTH FIXING ($125 FOR DIAG) TOWED THE CAR TO ANOTHER PLACE - THEY FIXED IT FOR LESS THAN $3400. I HAVE TOLD VW AND VWHART THAT THERE IS SOMETHING WRONG WITH THIS MAKE/MODEL, BUT I AM IGNORED.

  • 09/28/2016· ENGINE

    VEHICLE WAS DRIVEN HOME WITH NO INDICATION OF AN ISSUE BUT VEHICLE WOULD NOT START THE NEXT DAY. BATTERY WAS CHECKED BY AAA AND WAS DEEMED CHARGED AND NOT THE PROBLEM. VEHICLE WAS TOWED BY AAA TO STONE'S GERMAN GARAGE IN SEATTLE WA. AND SGG TOLD ME THE NEXT DAY THAT THE TIMING CHAIN(S) HAD SLIPPED AND THE REPAIR INVOICE IS ATTACHED.

  • 09/26/2024· ENGINE

    Vehicle sometimes displays red check engine light on dash with alarm sounding. Check engine light goes away after the vehicle is stopped briefly and restarted. Oil level is normal. Mechanic found no diagnostic codes when scanned with OBD scanner. Mechanic changed oil pressure sensor, replaced oil, checked oil pan. There is no leaking. But the check engine light still comes on with alarm. It does not seem to be related to miles driven, speed driven, road conditions, or external temperature. Consumer is afraid to drive the car, or sell car. Mileage is 61,000, one owner.

  • 09/26/2015· ELECTRICAL SYSTEM,ENGINE

    EMAILED TO TO VW CUSTOMER CARE ON 9/26/15, ONE COULD ARGUE THESE ARE SAFETY RELATED, THE FUSE BOX WAS MELTED. THE ENGINE TIMING CHAIN SLIPPED & CAUSED ENGINE DAMAGE THAT WOULD HAVE BEEN MORE EXPENSIVE TO REPAIR THAN THE COST OF A NEW ENGINE. TO CUSTOMER CARE: WE'VE HAD SIGNIFICANT PROBLEMS WITH OUR 2010 TIGUAN - DOES VW OFFER ANY FINANCIAL HELP WITH THESE (FACTORY DEFECTS?) - REPLACE FUSE BOX: $550, 8/16/2013 PARTS & LABOR, ODOMETER WAS NOT STATED ON INVOICE - NEW ENGINE: $6,866.16, 05/13/2015 PARTS AND LABOR, ODOMETER 66,539 MILES THE DEALER OFFERED NO WARRANTY COVERAGE & THEIR PRICE WAS HIGH SO WE WENT ELESEWHERE - DO NOT PLAN TO BUY OR RECOMMEND VW IN THE FUTURE CONSIDERING THESE LARGE ISSUES I HAVE THE RECEIPTS, WILL SCAN & E-MAIL IF THAT HELPS - SERVICE LOCATION: VOLKS & RINGS, 13669 WARWICK BLVD, NEWPORT NEWS, VA 23602 - VOLKS & RINGS PHONE: 757-874-0018 [XXX] [XXX] YORKTOWN, VA 23693 CELL: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

  • 09/26/2013· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

    DEFECTIVE FUSE BOX THAT MELTED/BURNT. HEADLIGHTS INOPERABLE THIS WAS NOT A RESULT OF NORMAL WEAR AND TEAR. THIS IS A BASIC DESIGN FLAW BY VOLKSWAGEN. *JS

  • 09/26/2013· VISIBILITY

    PASSENGER SIDE FLOORBOARD AND RIGHT FRONT HEADLINER COMPLETELY DRENCHED IN WATER AFTER RAIN. THERE WAS SO MUCH WATER IT COULD HAVE CAUSED A SHORT AND COULD POTENTIALLY LEAD TO MOLD ISSUES. DESIGN ISSUE WITH SUNROOF DRAIN HOSES. *JS

  • 09/23/2017· ENGINE

    ANOTHER EXAMPLE OF THE WELL KNOWN, WELL DOCUMENTED, AND PRONE TO FAILURE TIMING CHAIN TENSIONER

  • 09/23/2016· ENGINE

    ON 6/23/16 (77000 ESTIMATED MILES) VEHICLE SIGNALED "OIL PRESSURE LOW" IT IMMEDIATELY STALLED WHILE IN MOTION ON THE EXPRESSWAY DURING TRAFFIC HOUR DURING OUR VACATION WHILE IT WAS ON AND WE WERE DRIVING. MIRACULOUSLY WE WERE ABLE TO PUSH THE STALLED VEHICLE TO SAFETY AND THERE WERE NO INJURIES. IT HAS TO BE TOWED TO OUR HOMETOWN. VW DEALERSHIP ADVISED US THAT IT WOULD REQUIRE AN ENGINE REPLACEMENT. THAT THE TIMING BELT HAD TAKEN OUT THE ENGINE. ESTIMATED COSTS OF REPAIRS $7800. OWNER'S MANUAL STATES THAT THE TIMING BELT IS A LIFETIME PART, IT DOES NOT SUGGEST MAINTENANCE OR REPAIR OF IT AT ANY POINT. OUR PRIVATE MECHANIC REPAIRED IT FOR $3800. SPOKE TO VW STATED THAT THEY WOULD NOT REPAIR OR COVER THE COSTS. CASE #161500844 WITH VW.

  • 09/14/2013· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

    INTERMITTENT ERRATIC BEHAVIOR OF SEVERAL LIGHTS (HEADLIGHTS, BLINKING, REAR BRAKE LIGHT, LICENSE PLATE LIGHT). DANGEROUS FOR VISIBILITY AT NIGHT. AFTER INVESTIGATION TURNED OUT TO BE A PARTIALLY MELTED 30 A FUSE IN THE FUSEBOX (30A FUSE AT THE BACK OF THE BOX). THIS EXACT PROBLEM HAS BEEN REPORTED BY MANY OTHER VW TIGUAN OWNERS ON DIFFERENT ONLINE FORA, THUS SEEMS TO BE A MANUFACTURING DEFECT. MAY EASILY CAUSE MORE SEVERE DAMAGE BECAUSE OF SHORT-CIRCUITING OR ARCING OF 30 AM CIRCUIT. *TR

  • 09/04/2021· ELECTRICAL SYSTEM

    The fusebox that was included in the NHTSA recall #13V569000 for lighting defects was never resolved correctly on this car and many other VW Tiquans like this. I am a 45 year ASE licensed professional automotive technician. I am an ASE Master tech with current L1-L9 licensing. I am also an ex GM mastertech as well. Part time automotive instructor too. I've seen the multiple cases filed with the NHTSA regarding this melting fuse box that causes multiple issues whether they be with lighting, causes the engine & whole electrical system to shut down, same with several computers. I've scanned the system using VAG-COM and have two different sets of scan data to show clearly the issue. The car will load a multitude of erroneous codes because the central electrical, ABS, engine computer & other modules lose power causing a VERY dangerous situation for the operator of the vehicle. Not to mention a fire danger. I have pictures of the before and after repair I did on this vehicle. It still needs the fuse box replaced. I replaced the melted #6 wire that attaches to the fuse box (VW part# 1K0 937 125D) which was included in the original NHTSA recall I mentioned at the beginning of this essay. The vehicle & component is available for inspection at any time. This vehicle stalled & left my wife & kids stranded several times making it incredibly unsafe to drive. The car has been ok now for 2 weeks after my temporary repair. Prior NHTSA complaints from other owners with similar issues were 10551509, 10552308, 10553122, 10553811, & 10776567.

  • 09/01/2010· VEHICLE SPEED CONTROL

    TL*THE CONTACT OWNS A 2010 VOLKSWAGEN TIGUAN. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH, THE ACCELERATOR PEDAL STUCK TO THE FLOOR AND WOULD NOT RELEASE. THE ENGINE RPMS INCREASED TO 7,000 WITH AN UNINTENDED INCREASE OF ACCELERATION . WHEN THE BRAKE PEDAL WAS ENGAGED THE VEHICLE SLOWED DOWN AND THE RPMS REMAINED AT 7,000. THE GEAR WAS SHIFTED FROM DRIVE TO NEUTRAL AND THE VEHICLE CONTINUED WITH THE ACCELERATOR PEDAL REMAINING IN THE STUCK POSITION. THE BRAKES WERE APPLIED AND THE VEHICLE WAS PULLED OVER AND THE ENGINE TURNED OFF. THE ACCELERATOR PEDAL WOULD NOT RELEASE MANUALLY AFTER NUMEROUS ATTEMPTS, THEN SUDDENLY THE PEDAL RELEASED WITHOUT ASSISTANCE. THE VEHICLE RESTARTED WITH THE RPMS AT 7,000. THE CONTACT RESUMED WITH CAUTION. THE VEHICLE WAS IN THE PROCESS OF BEING TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT EXPRESSED SIGNIFICANT CONCERN OF THE LIFE THREATENING FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,490.

  • 08/31/2023· STEERING

    The contact owns a 2010 Volkswagen Tiguan. The contact stated while driving approximately 65 MPH, the vehicle lost power steering functionality. The contact stated that the forward momentum allowed her to pull off the roadway. The contact stated that the steering wheel started shaking violently. The contact stated an unknown red warning light was illuminated. The vehicle was turned off and restarted and the power steering functionality returned. The contact stated that the failure was intermittent, however the failure had reoccurred several times. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the power steering assist, and rack and pinion gear needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 125,068.

  • 08/24/2016· ENGINE

    TURBO FAILURE DUE TO INTERNAL MECHANICAL FAILURE. VW WOULD NOT PAY ANY OF THE REPAIR COST OF $2697 DUE TO YEAR/MILEAGE OF VEHICLE. DEALERSHIP DIAGNOSED CHECK ENGINE LIGHT AND SAID THAT IT WAS UNSAFE TO DRIVE OFF THE LOT BECAUSE DRIVING WITHOUT A FUNCTIONING TURBO WILL DESTROY THE ENGINE.

  • 08/21/2026· SEATS

    Right seat heater has burned through the synthetic leather and burned my pants. No fuse went off, no warning issued by vehicle nor heater stopped itself.

  • 08/20/2014· ENGINE

    THE CHECK ENGINE LIGHT CAME ON. TOOK THE VEHICLE TO DEALER AND THE DIAGNOSE CAME MISFIRE FROM CYLINDER 2. THEY TOLD ME IT WAS A CARBON BUILT UP ON THE VALVES AND IT'S NOT COVERED UNDER POWER TRAIN WARRANTY. *TR

  • 08/16/2017· ENGINE

    I PURCHASED MY 2010 VW TIGUAN A YEAR AGO. AT 10K MILES AS REQUESTED I DID THE OIL CHANGE. A MONTH LATER OR SO OIL STARTED TO LEAK. ONE DAY I DROVE MY CAR TO A STORE AND LEFT THE ENGINE RUNNING BECAUSE I WAS ONLY THERE FOR A FEW MINS. CAME BACK AND MY ENGINE DIED. MY MECHANIC DIAGNOSED IT AND STATED IT WAS THE TIMING BELT THAT WENT. A LOT OF OF PEOPLE HAS BEEN COMPLAINING ABOUT OIL LEAK IN GENERAL WITH THIS VEHICLE. WISH I KNEW SOONER I WOULD HAVE NEVER BOUGHT THIS CAR.

  • 08/12/2025· STEERING

    We own a 2010 VW Tiguan and it has many problems, but the biggest one is that the Steering Wheel just randomly will turn off and loose all power steering, I believe these models use electric power steering (EPS) system, which don't use like a traditional power steering hydraulic pump but uses electricity and maybe magnets... to induce the steering. the steering wheel is a big deal and should not just randomly stop working and there is tons of these models and others have have this problems, I seen people on youtube have the same problem with the 2017 models Tiguan and this part is consistently out of stock, because so many of them break.. this should be a nationwide recall and a major safety recall as well.

  • 08/11/2015· ELECTRICAL SYSTEM

    FOLLOWING SECOND TIME OF CHANGING BOTH HEADLAMPS BULBS, ONLY ONE BULB TURNED ON, AFTER OPENING THE FUSE BOX ON THE ENGINE COMPARTMEN, IT WAS DISCOVER THE 30AMP FUSE MELTED ON ONE SIDE OF THE BLADE HOWEVER THE FUSE ITS SELF DID NOT MELT INSIDE AS ITS DESIGN AND THE SOCKET OF THE FUSE BOX APPEARS TO SUFFER A HI HEAT TEMPERATURE WITCH DEFORMED THE PLASTIC SUROUNDING THE FUSE.

  • 08/08/2016· ENGINE

    TL* THE CONTACT OWNS A 2010 VOLKSWAGEN TIGUAN. WHILE STARTING THE VEHICLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS IMMEDIATELY TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN SKIPPED AND DESTROYED THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.

  • 08/05/2014· ENGINE

    WAS LEAVING THE CUL-DE-SAC WHERE WE LIVE AND THE FIRST INTERSECTION IS A "T". AS THE CAR STARTED TO MAKE A LEFT HAND TURN THE CAR SHUT DOWN WITH NO WARNING. WITH THE STEERING HYDRAULIC SYSTEM SHUT DOWN AND BRAKE SYSTEM SHUT DOWN, WE ARE BLESSED THE CAR WAS ABLE TO STOP BEFORE HITTING A PARKED TRAILER. PUT THE CAR ON PARK, RESTARTED THE CAR WITH NO PROBLEM, THEN THE ENGINE LIGHT CAME ON, PUT IT ON DRIVE TO DRIVE IT BACK HOME AND STALLED AGAIN, COMPLETELY OFF. AFTER TWO ATTEMPTS, MADE IT HOME AND INTO GARAGE. A COUPLE OF HOURS LATER I TURNED THE CAR ON AND ENGINE LIGHT WAS ON. DID NOT MOVE IT. NEXT MORNING, TO DRIVE IT TO DEALER HOPING NO TOW NEEDED, I NOTICED NO ENGINE WARNING LIGHT SO I DECIDED TO TRY DRIVING IT TO DEALER. IT STALLED AND SHUT DOWN AGAIN BACKING OUT OF GARAGE. PUT IT ON PARK, TURNED IT ON BUT DID NOT TURN ON A/C THIS TIME. MADE IT ALL THE WAY OK TO DEALER AND ENGINE WARNING LIGHT NEVER TURNED ON. AROUND THE DEALER, I DROVE IT WITH A/C ON AND COULD NOT REPLICATE THE EVENT. HIGHLY CONCERNED THAT THIS COULD HAVE HAPPENED AT A HIGHER SPEED ON A GRADUAL CURVE WOULD HAVE BEEN POTENTIALLY A DEADLY ACCIDENT. I'M EXPECTING A CALL FROM THE DEALER SOMETIME TODAY. *TR

  • 08/04/2023· ENGINE

    Timing chain/extensioner broke My car suddenly started jerking or jumping when I was idling. I pulled into a parking lot and ended up having to have it towed. It does not run now and I was told it needed a new engine. I was told that there was a known issue and class action lawsuit with the timing chain but that I had passed the extended warranty. My care only has 50,000 miles on it so a timing chain should not fail so soon. I am sure that there extended warranty left a lot of engine failures out.

  • 07/31/2014· STEERING,ELECTRICAL SYSTEM

    I BOUGHT THE VW TIGUAN BECAUSE IT WAS RATED #1 FOR SAFETY BUT THE MORNING OF FRIDAY JULY 25 2014 AS I WAS LEAVING TO WORK I STARTED MY CAR BUT THE POWER STEERING WAS GONE COMPLETELY. I COULD DRIVE FORWARD AND BACK BUT THE STEERING WHEEL DID NOT MOVE AT ALL AS IAND THE POWER STEERING FAILURE LIGHT CAME ON IN THE DASHBOARD. THE TIGUAN IS ALMOST 4 YRS OLD WITH 73,000 MILES. THE AGE IS THE ISSUE WITH THIS PROBLEM. THIS HAS ME VERY CONCERN BECAUSE WHAT IF I WAS DRIVING ON THE FREEWAY AND THE POWER STEERING FAILED THEN? I COULD ONLY IMAGINE WHAT COULD HAVE HAPPEN. WHAT IF MY CHILDREN WERE WITH ME? THIS PROBLEM IS UNACCEPTABLE, INEXCUSABLE AND LIFE THREATENING. THIS IS A VERY SERIOUS SAFETY ISSUE WITH THE TIGUAN. AT THE VW DEALERSHIP'S CAR SHOP I WAS TOLD THAT THEY NEVER HEARD OF SUCH PROBLEM WITH THE TIGUANS. I SEARCHED ON THE WEB AND IT TURNS OUT THERE ARE SEVERAL HUNDRED 2009-2011 VW TIGUANS OWNERS THAT HAD THAT SAME PROBLEM, I GOT AN ESTIMATE TO FIX IT OF $2,045. I CALLED VW CUSTOMER SERVICE AND THEY WHERE VERY NICE AND TOLD ME THAT THEY WERE GOING TO SEE IF THEY COULD HELP ME WITH THE REPAIR. NEXT DAY I GET A CALL FROM THEM AND TOLD ME THAT THEY WERE NOT GOING TO DO ANYTHING ABOUT IT BECAUSE MY TIGUAN HAD MORE THAN 70,000 MILES AND WAY OUT OF WARRANTY. THIS POWER STEERING PROBLEM HAS NOTHING TO DO WITH THE TIGUANS AGE. OTHER PEOPLE THAT HAVE HAD THIS SAME EXPERIENCE AND ONLY HAD THEIR TIGUAN FOR 2 MONTHS WITH 1,800 MILES ON AND THE PROBLEM KEEPS RECURRING! WARRANTY OR NO WARRANTY THIS IS A DESIGN FLAW AND SHOULD BE COVERED BY VW. ALSO IN MY OPINION THIS IS AN ISSUE WORTH A MAJOR RECALL BUT SO FAR VW SEEMS TO BE WAITING FOR THE FIRST DEATHS TO OCCUR BEFORE THEY WILL REACT. THERE IS ALWAYS POSSIBILITY THAT IN TRAFFIC, THE POWER STEERING REALLY COULD GO ANY MOMENT. I AM NOW VERY SCARED TO BE DRIVING THE TIGUAN IT'S NOT SAFE AND I DON'T FEEL SAFE! *TR

  • 07/27/2017· ENGINE

    TIMING BELT TENSIONER FAILURE WITHOUT NOTICE HAPPENED WHILE DRIVING FROM PARKING LOT CHAIN SKIPPED BECAUSE OF CHAIN TENSIONER FAILED CAUSING CHAIN TO SKIP A TOOTH MAKING THE TIMING ISSUES. TOWED TO MECHANIC

  • 07/23/2023· ENGINE

    Timing chain tensioner broke. Loss of power

  • 07/23/2019· ENGINE

    WHILE DRIVING IN THE CITY THE CAR DIED THANKFULLY I WASN'T GOING MORE THAN 25 MPH. ICOASTED TO THE SHOULDER AND HAD THE TIGUAN TOWED TO THE VOLKESWAGEN DEALERSHIP. THE TIMING GOING CAUSED DAMAGE TO THE HEADS AND VALVES ON THE MOTOR. VOLKESWAGEN DEALSHIP REDID THE MOTOR. AT THE COST OF $5700.00

  • 07/22/2018· ELECTRICAL SYSTEM,STRUCTURE

    THE SUNROOF OF THE CAR LEAKS WHEN IT RAINS OR SNOWS. ANY PRECIPITATION WILL GET INTO THE VEHICLE. THE DRAINS ARE CLEARED AND VOLKSWAGEN HAS SAID THE SUNROOF DRAIN TUBS DETERIORATE AND WATER DOES NOT MAKE IT OUTSIDE THE VEHICLE. INSTEAD, ALL THE WATER LEAKS INTO THE FOOT WELL OF THE VEHICLE AND HAS CAUSED MOLD AND OTHER ELECTRICAL ISSUES. THE DEALERSHIP QUOTED US $3,650 TO FIX THE ISSUE OF PUTTING IN NEW TUBES AND REPLACING THE CARPETS. HOWEVER, NOT THE ENTIRE CAR HAS MOLD AND NEEDS THE SEATS REPLACED AS WELL.