2010 Volkswagen Passat

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2020· ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM

  THERE IS A GAS LEAK BY REAR TIRE. THE MECHANICS THAT CHANGED MY TIRES SAID IT WAS WATER. WENT FOR AN OIL CHANGE, AND THEY REFUSED TO DO IT BECAUSE IT'S A GAS LEAK. THEY CAN'T TELL WHERE IT'S COMING FROM.

• 12/29/2020· ENGINE

  WHILE DRIVING THE VEHICLE LOOSES POWER, I CAN STOP SHUT IT DOWN AND IT RUNS FINE FOR A PERIOD. THE PROBLEM IS UNPREDICTABLE, I AM AFRAID TO DRIVE THE VEHICLE ON ON INTERSTATE HIGHWAYS, BECAUSE A SERIOUS ACCIDENT WOULD OCCUR.

• 12/27/2017· STEERING,ELECTRICAL SYSTEM,AIR BAGS

  VEHICLE WAS RECALLED FOR AIR BAG/CLOCK SPRING REASON TWICE IN JUST OVER A YEAR. NOW, SHORTLY AFTER BOTH OF THESE REPAIRS, WE HAD A NOISE IN THE STEERING WHEEL, AS WELL AS AN AIR BAG FAILURE INDICATOR ILLUMINATE. WE CANNOT HELP BUT FEEL THIS IS RELATED TO THE WORK THAT HAS BEEN PERFORMED ON THESE RECENT RECALLS AND FEEL VW SHOULD BE RESPONSIBLE FOR THE COST OF THESE REPAIRS. THIS HAPPENED WHILE DRIVING ON A CITY STREET WHILE MAKING A TURN. ATTACHED IS A COPY OF THE SERVICE RECORD.

• 12/27/2016· POWER TRAIN

  COMING FROM A STANDSTILL, MY 2010 VW PASSAT WITH 69,000 MILES HAS A MULTIPLE SECOND DELAY BEFORE GOING INTO D OR R. ONE DAY, I PUT IT IN R AND DEPRESSED THE ACCELERATOR AND THE CAR ACTED LIKE IT WAS IN N. THIS IS THE SECOND TIME IT HAS HAPPENED

• 12/19/2014· POWER TRAIN

  WHILE ACCELERATING FROM A TOLL PLAZA I FELT THE CAR SHUTTER AND HEARD/FELT IT BANG. THAN THE CAR DROPPED INTO SECOND GEAR AND THE "D" INDICATOR OF THE TRANSMISSION STARTED TO FLASH. I WAS FORCED TO PULL OVER TO THE SIDE OF THE ROAD (THROUGH A LOT OF TRAFFIC). ONCE ON THE SIDE OF THE ROAD I WAS ABLE TO SHUT OFF THE CAR AND RESTART IT. THE CAR WORKED FINE AFTER THAT. THIS IS THE THIRD TIME THIS HAS BEEN AN ISSUE. IT WAS REPAIRED THE FIRST 2 TIMES BY THE DEALER. *TR

• 12/15/2010· WHEELS

  I BOUGHT A USED 2001 VW PASSAT FOR MY DAUGHTER IN AUGUST OF 2009. IT KEPT HAVING PROBLEMS WITH LOOSING TIRE PRESSURE AND I FOUND CRACKS ON THE BACK SIDE OF ALL FOUR RIMS WHERE THE BEAD OF THE TIRE SEALS. I THEN REPLACED ALL FOUR WHEELS WITH THE SAME OEM VW WHEEL, PART # 69745, ABOUT A YEAR AGO WITH RECONDITIONED RIMS OFF EBAY; THE SUPPLIER TOLD ME THEY CANNOT RECONDITION WHEELS WITH CRACKS. LAST WEEK I CHECKED A LOW TIRE ON THE CAR AND AGAIN FOUND A CRACK ON THE NEW RIM AT THE SAME LOCATION. AS FAR AS MY DAUGHTER KNOWS, SHE HAS NOT IMPACTED ANYTHING AGAINST THE WHEEL . I HAVE TO BELIEVE THERE IS A DANGEROUS DEFECT IN THE DESIGN AND OR MANUFACTURING OF THIS RIM AND VW SHOULD BE HELD RESPONSIBLE FOR MY PURCHASE AND FOR THE REPLACEMENT OF THESE RIMS. *TR

• 12/14/2010· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  DRIVING ON 267 EAST VIRGINIA IN MORNING PARKING BRAKE INDICATOR LIGHT CAME THEN CAR IMMEDIATELY WAS UNABLE TO ACCELERATE AND SHUT DOWN CAUSING NEAR LIFE ENDING ACCIDENT, NAVIGATED TO SIDE OF TOLL ROAD BASED ON FORWARD MOTION IN CAR AT WHICH TIME CAR COMPLETELY SHUT OFF AND WAS UNABLE TO START. VEHICLE WAS TOWED TO LOCAL DEALERSHIP. AT TIME OF PICK UP ASS SERVICE MANAGER AT VW INDICATED THEY ARE AWARE THIS IS OCCURRING BUT HAVE NOT ISSUED A FULL RECALL. WHILE ON THE SIDE OF THE ROAD AFTER ALMOST BEING IN A TRAGIC ACCIDENT CAR WAS ALMOST CLIPPED AS IT LOOKED LIKE I WAS A LANE. REQUESTED VEHICLE BUYBACK VW REFUSED. VW WAS ARE OF THE POTENTIAL PROBLEM BUT HAS NOT INFORMED CUSTOMERS PRIOR TO PURCHASE OR ONGOING. LETTERS FOR 2009 CUSTOMERS ISSUED. TURNING OVER TO LEGAL, EXPLORE CLASS ACTION

• 12/13/2019· POWER TRAIN,ENGINE

  DROVE CAR WITHOUT PROBLEMS. CAME BACK AN HOUR LATER AND IT STARTED, BUT ENGINE WAS SHAKING. MOVED IT ACROSS PARKING LOT AND SHUT ENGINE OFF. NEXT TIME I TRIED TO TURN IT ON, WOULD NOT START. TOOK IT TO MECHANIC, SAID THAT TIMING CHAIN BROKE AND RUINED THE REST OF THE ENGINE. DID RESEARCH AND FOUND THIS TO BE A COMMON ISSUE WITH VW ENGINES. FAULTY TIMING CHAINS ARE USED WHICH CAUSE CATASTROPHIC ENGINE FAILURE LEAVING DRIVER AT RISK IF THIS HAPPENS WHEN DRIVING. EVEN WHEN NOT DRIVING, THE POSSIBILITY OF SUCH A COMMON OCCURRENCE FROM ONE OF THEIR PRODUCTS FAILING AND RUINING THE REST OF THE CAR IS UNFAIR TO CONSUMERS AND VOLKSWAGEN SHOULD BE HELD ACCOUNTABLE BEYOND WARRANTY LIABILITIES FOR ANY OF THEIR VEHICLES THAT THIS HAPPENS TO. THEY SHOULD NOT BE ALLOWED TO BUILD FAULTY ENGINES AND LEAVE CONSUMERS TO FOOT THE BILL FOR THEIR SHODDY DESIGNS AND WORKMANSHIP.

• 12/10/2016· AIR BAGS

  TAKATA RECALL . I WAS NOTIFIED THAT MY VW DRIVER FRONTAL AIRBAG NEEDS TO BE REPLACED IN APRIL. THIS SHOULD BE TAKEN CARE OF IMMEDIATELY, AND NOTHING HAS BEEN DONE. TAKATA NEEDS TO BE HELD ACCOUNTABLE IN A TIMELY MANNER.

• 12/10/2016· AIR BAGS

  TAKATA RECALL. HAS BEEN OVER A YEAR SINCE RECALL AND NO ACTION TAKEN BY COMPANY TO RECTIFY PROBLEM. VEHICLE IS IN TEXAS, IS OVER 6 YEARS OLD, AND IS PRIMARY VEHICLE FOR A 55 YEAR OLD WORKING WOMAN. TEXAS IS A HIGH RISK STATE.

• 12/08/2016· AIR BAGS

  TAKATA, 69M9, , TRIED CALLING TAKATA, AND EMAIL TO VW.COM, I CAN'T GET A CONTACT. CAN YOU PROVIDE EMAIL FOR VW, I DON'T THINK DRIVING A CAR THAT MAY BLIND, KILL, OR CAUSE INJURY IS ACCEPTABLE, THIS VEHICLE IS REQUIRED FOR WORK EVERY DAY. I DON'T KNOW WHO TO CONTACT AT VW. *TR

• 12/05/2019· POWER TRAIN

  DSG TRANSMISSION INTERMITTENTLY FLASHES D GEAR SELECTOR INDICATOR. THIS MEANS THE TRANSMISSION SHIFTS INTO NEUTRAL AND CANNOT BE REENGAGED INTO DRIVE. VERY DANGEROUS CONDITION ON FREEWAY OR MAKING LEFT HAND TURN WITH ON COMING TRAFFIC. SHUTTING VEHICLE OFF AND BACK ON ALWAYS CLEARS THE CONDITION HOWEVER VEHICLE MUST BE STOPPED AND IN P. FAULT OCCURS RANDOMLY SOMETIMES WITH 2500 MILES BETWEEN OCCURRENCES. HAS OCCURRED 5 TIMES WITH 2500 MILES BETWEEN THE 4TH AND 5TH OCCURRENCE. TRANSMISSION HAS BEEN SERVICED PER VW REQUIRED INTERVALS.

• 12/04/2017· AIR BAGSCrash

  I HAD A WRECK ON OCT. 28 2013 ON 1-26 IN USA SOUTH CAROLINA. A DEER RAN INTO MY CAR(2010 PASSAT) PASSENGER SIDE AND RIGHT FRONT OF CAR. NO AIRBAGS CAME OUT. MY INSURANCE COMING FIXED CAR AT VW GARAGE. THEY TOLD ME AT THAT TIME MY AIRBAG PART WAS NOT ON HAND THEY HAD TO ORDER IT AND THEY WOULD CALL ME WHEN IT CAME IN. NEVER HEARD FROM VW AGAIN. I GOT A RECALL NOTICE AFTER THAT,STATEING THAT MY CAR NEEDED TO BE BROUGHT TO THE DEALERSHIP IT WAS NOT SAFE AND THEN DID NOT HAVE A PART TO FIX IT YET. MY CAR HAD 53,000 MILES ON IT . I HAD RETIRED FROM WORKING DID NOT WANT ANOTHER CAR AT THAT TIME. CAR WAS PAID FOR. I LOST ALL MY MONEY PAID FOR CAR $29,214.00, EST TAXES IN SC 1750.00, PLUS INS. FEES OF 19299.00. OVER THE 7 YRS I OWN THE CAR. THEY GAVE ME A LEASE CAR TO DRIVE 426.00 A MONTH. I HAVE ALL RECALL SHEETS I TOOK IT IN EVERYTIME I GOT ONE. THEY DID NOT ASK FOR ME TO BRING IN MY CAR UNTIL 2016 SAID IT WAS UNSAFE AND THEY WOULD HAVE TO CONTACT INSURANCE CO. IF I DID NOT COMPLY.

• 12/04/2013· POWER TRAIN

  TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT . THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO JERK AND WOULD NOT ACCELERATE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS ADVISED THAT THE MECHATRONIC BOX FOR THE TRANSMISSION HAD MALFUNCTIONED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

• 11/28/2014· VISIBILITY,STRUCTURE

  WHILE DRIVING ON THE HIGHWAY WITH THE SUNROOF CLOSED. OUT OF THE BLUE AND UNPROVOKED - THE SUNROOF EXPLODED. IT WAS NOT HIT BY ANYTHING TO CAUSE THIS. THE MAJORITY OF THE GLASS FLEW OUT, BUT HAD THE INNER PLASTIC SUNROOF MATERIAL BEEN OPEN IT CERTAINLY COULD HAVE INJURED THOSE INSIDE. ADDITIONALLY OVER THE COURSE OF THE NEXT FEW DAYS I DID FIND DARK GLASS SHARDS IN MY HAIR THAT HAD CLEARLY COME FROM THE SUNROOF. MY STORY IS LUCKY, BUT EASILY COULD HAVE ENDED IN INJURY TO DRIVER FROM THE GLASS OR FROM INJURIES TO OTHERS ON THE ROAD CAUSED BY AN ACCIDENT PROMPTED BY THE SHOCK OF UNPROVOKED SHATTERING GLASS TO THE DRIVER. THE CAR IS NOT VERY OLD (2010) AND THE SUNROOF IS CERTAINLY NOT OVERUSED. THIS ABSOLUTELY CAN'T BE THE USERS' FAULT. *TR

• 11/26/2010· POWER TRAIN,SERVICE BRAKES, ELECTRIC

  I PURCHASED 2010 VW PASSAT IN JUNE 2010. THE CAR STARTED TO JUMP ON ACCELERATION FROM STOP, AUTO HOLD BUTTON DID NOT WORK, AND CAR WAS ROLLING BACK ON MILD SLOPE. I TOOK CAR TO THE VW DEALERSHIP. I WAS TOLD THAT IT IS NOT SAFE TO DRIVE THE CAR. I HAD TO WAIT FOR 2 WEEKS SINCE THE PART WAS COMING FROM GERMANY. THEY REPLACED THE MECHATRONIC UNIT AND AUTOHOLD BUTTON. THE CAR IS NOT JUMPING NOW BUT I HAVE A FEELING THE PROBLEM IS COMING BACK SINCE IT DOES NOT GO SMOOTHLY FROM STOP TO DRIVE SOMETIMES. AUTOHOLD BUTTON IS WORKING. IF THE AUTOHOLD BUTTON IS NOT ON, A CAR IS STILL ROLLING BACK ON A MILD SLOPE SO YOU HAVE TO MOVE YOUR FOOT QUICKLY FROM BRAKE TO GAS AND PRAY THERE IS NO CAR BEHIND YOU. 2010 VW PASSAT PERFORMS VERY WELL AFTER YOU REACH 60 MILES AND OVER BUT BELOW THAT SPEED, IT TAKES TIMES TO PICK UP A SPEED. SOMETIMES, THE GAS PEDAL HITS THE FLOOR AND A CAR IS STILL NOT PICKING UP THE SPEED. DRIVING IN A SPORT MODE DOES NOT HELP, SINCE THE TRAFFIC IS ON STOP AND GO. *TR

• 11/24/2015· POWER TRAIN,ENGINE

  PCV VALVE WENT OUT; AND IN TURN, THE REAR MAIN SEAL RUPTURED A MAJOR OIL LEAK BETWEEN ENGINE AND TRANSMISSION. DEALERSHIP CONCLUDED THE PCV POSITION CRANK VALVE CAUSE BACK PRESSURE INTO THE CRANK RESULTING IN DAMAGING THE REAR MAIN SEAL. VW HAS ISSUED AN EXTENDED WARRANTY ON PCV ON CERTAIN MODELS CAUSING THIS ISSUE, BUT THE TSI 2009 AND UP HAVE NOT BEEN INCLUDED IN THIS RECALL. THIS ISSUE COULD RESULT IN A CATASTROPHIC ENGINE FAILURE DUE TO ALL OIL LEAKING OUT OF CAR WHILE ON ROAD. THIS OCCURS WHEN PRESSURE BUILDS UP TO PCV FAILS WHEN CAR IS BEING OPERATED.

• 11/19/2018· AIR BAGS

  TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. WHILE DRIVING 20 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE AIR BAG PARTIALLY DEPLOYED. PRIOR TO THE DEPLOYMENT, THE CONTACT HEARD SEVERAL POPPING SOUNDS COMING FROM THE STEERING WHEEL UNDERNEATH THE HORN PAD. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS) ON SEPTEMBER 7, 2018. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. THE VIN WAS NOT AVAILABLE.

• 11/16/2010· POWER TRAIN

  BOUGHT 2010 PASSAT NEW ON 05/25/10. ON 05/26 WITH LESS THAN 100 MILES, THE TRANSMISSION SUDDENLY WOULD NOT GO PAST 1ST GEAR AFTER ACCELERATING FROM STOP SIGN. WAS CLOSE TO HOME SO DROVE AROUND THE BLOCK TRYING TO GET IT TO UPSHIFT. ATTEMPTED TO REVERSE AND WHEN GEAR SHIFTER WAS MOVED TRANSMISSION WOULD NOT MOVE FROM DRIVE. CALLED DEALER AND THEY SAID THEY WOULD TOW IN. NEXT DAY I DROVE TO WORK AND HAVE NOT HAD A SINGLE PROBLEM SINCE. IT DOES LEAP FORWARD WHEN FOOT REMOVED FROM BRAKE, BUT I DON'T KNOW THERE IS MUCH THAT CAN BE DONE ABOUT THAT. KEEP FOOT ON BRAKE. WE'LL SEE. *TR

• 11/15/2021· AIR BAGSCrash

  The car was hit broadside on the passenger side front door, spun around and hit head in to a power pole. With all this happening none of the airbags deployed.

• 11/15/2018· SEATS

  THE SEAT FRAME ON THE DRIVER'S SEAT FAILED IN MY CAR. THE STEEL HAD POOR WELD POINTS AND BROKE IN HALF. IT LOOKED LIKE CHEAP STEEL AND HAD IT HAPPENED IN A WRECK, IT WAS POSSIBLE THAT STEEL WOULD HAVE IMPALED THE DRIVER.

• 11/15/2018· STEERING

  MY CLOCK SPRING FAILED ON MY STEERING WHEEL AND HAD TO BE REPLACED FOR THE FIRST TIME. SYMPTOMS WERE: THE WHEEL LOCKED UP, A CRUNCHING SOUND WAS HEARD, AND IT WAS DIFFICULT TO TURN THE CAR.

• 11/12/2018· STEERING

  THE CLOCK SPRING ON MY CAR'S STEERING HAS FAILED TWICE NOW IN A 4 YEAR PERIOD. VW REFUSES TO ACKNOWLEDGE IT'S A PROBLEM AND CLAIMS MY MODEL IS NOT IMPACTED BY OTHER RECALLS FOR THAT PART. THIS LAST TIME THE CLOCK SPRING FAILED, THE RIBBON CAME UNDONE AND PREVENTED ME FROM TURNING THE STEERING WHEELING, NEARLY CAUSING A WRECK. AFTER FORCEFULLY JERKING THE STEERING WHEEL, THE RIBBON CAME LOOSE AND I WAS ABLE TO TURN. THIS IS A SAFETY ISSUE SINCE THE LOSS OF STEERING CAN RESULT IN A WRECK.

• 11/11/2016· AIR BAGS

  TAKATA RECALL I HAVE RECENTLY BOUGHT THIS VEHICLE (3 MONTHS AGO) & AM CONCERNED THAT IN THE EVENT OF A COLLUSION, IF THE AIRBAGS ARE DEPLOYED THAT I OR ONE OF MY PASSENGERS COULD BE SERIOUSLY INJURED OR KILLED. I SPOKE TO A REPRESENTATIVE FROM VOLKSWAGEN TODAY THAT ADVISED THAT THE ISSUE IS TYPICALLY FOR CONCERN IN CARS 6 YEARS & OLDER, OF WHICH MINE IS OVER 6 YEARS OLD NOW. I BOUGHT THE VEHICLE BELIEVING THAT THE MANUFACTURERS WOULD NOT ALLOW ME TO DRIVE A CAR THEY MANUFACTURED THAT COULD POTENTIALLY HAVE SUCH SERIOUS CONSEQUENCES IN THE EVENT OF AN ACCIDENT. I FAIL TO UNDERSTAND THAT A COMPANY CAN HAVE A KNOWN ISSUE WITH SUCH DEVASTATING CONSEQUENCES & YET THEY CANNOT FACILITATE THE REPAIRS IN A REASONABLE TIME & WORST STILL NOT GIVE THEIR CUSTOMERS A DATE AS TO WHEN THE REPAIR COULD BE DONE. I UNDERSTAND THAT I HAVE A CASE FOR LITIGATION IF I AM INJURED BUT I WOULD HAVE TO LIVE WITH THE CONSEQUENCES OF THOSE INJURIES OR DEATH & NO AMOUNT OF MONEY COULD GIVE ME THE PEACE OF MIND I EXPECTED TO HAVE WHEN BUYING A VOLKSWAGEN VEHICLE.

• 11/04/2013· POWER TRAIN

  CAR EQUIPPED WITH DSG TRANSMISSION (AUTOMATIC MANUAL) PRNDS LIGHT STARTED FLASHING, CAR WOULD NOT GO INTO REVERSE AND WAS STRANDED BLOCKING ROADWAY WITH ONCOMING CARS. TRIED SELECTING ANY GEAR, PUTTING INTO PARK, BACK INTO GEARS AND THE CAR WOULD NOT MOVE. FINALLY WENT INTO DRIVE AND PULLED OUT OF TRAFFIC BY DRIVING UP CURB. CAR WOULD NOT SHIFT TO 2ND. PULLED OUT OF TRAFFIC, TURNED OF CAR AND RESTARTED. PROBLEM DISAPPEARED. HAPPENED AGAIN 7 DAYS LATER, RESTART SOMEHOW FIXED PROBLEM. NOW FEARFUL THAT CAR MAY BE STRANDED SOMEWHERE OR FAIL TO ENGAGE WHILE DRIVING AS OTHERS HAVE LISTED. *TR

• 11/03/2016· AIR BAGS,ELECTRICAL SYSTEM

  VEHICLE HAS 32,000 MILES AND AIRBAG LIGHT IS ON. HORN DOES NOT WORK SO THE VEHICLE WAS TAKEN IN FOR THE CLOCK SPRING RECALL. HORN WORKS BUT AIRBAG LIGHT IS STILL ON. DEALER RECOMMENDS REPLACING THE "PASSENGER OCCUPANT DETECTION SYSTEM" AT AN ESTIMATED COST OF $3,000.00. CALLED VW CUSTOMER CARE AND OPENED A CASE WITH THEM, BUT BECAUSE OF THE TIME (NOT MILEAGE) THEY REFUSE TO OFFER ANY ASSISTANCE WITH THIS ISSUE. THIS IS A SERIOUS SAFETY ISSUE AND SHOULD NOT OCCUR HAVING OWNED THE VEHICLE 5 YEARS AND DRIVEN IT 32,000 MILES. *TR

• 10/29/2016· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER

  I HAVE BEEN HAVING ELECTRICAL ISSUES WITH THIS CAR AFTER OWNING IT FOR 4 YEARS. IT STARTED WITH THE TAIL LIGHT BULB ALWAYS BURNING OUT. I HAVE HAD ISSUES WITH THE WINDOWS BEFORE AND HAD IT REPLACED. LAST YEAR I PAID ALMOST $2200 FOR WINDOW WHICH WON'T ROLL DOWN AND THE DOOR WHICH WON'T LOCK, WATER PUMP, OIL LEAK AND OTHER MINOR ISSUES. THE KEYPAD WILL LOCK 3 DOORS ONLY AND THE LIGHTS WON'T COME ON WHEN LOCKED BUT WHEN UNLOCKED IT'LL COME ON. I HAVE PURCHASED 3 BATTERIES THUS FAR BECAUSE THE CAR CONSTANTLY DRAINS THE BATTERY. I'VE HAD THIS CAR STOP IN THE MIDDLE OF DRIVING ON MAJOR STREETS AND ALMOST GOT REAR ENDED. MY PASSENGER RIGHT REAR DOOR DOES NOT LOCK AND WINDOW DOES NOT WORK AT ALL.I FEEL UNSAFE IN THIS CAR BECAUSE I AM AFRAID THAT SOME ELECTRICAL ISSUE MIGHT CAUSE MY CAR TO CATCH ON FIRE. THE TAIL LIGHT WILL WORK IF I TAP THE OUTSIDE COVER TO THE LIGHT. I HAVE GOTTEN PULLED OVER SEVERAL TIMES BECAUSE OF THIS AND ONCE I SHOW THE COP THAT IF I TAP IT IT'LL COME ON, THEN THEY UNDERSTAND. AT THIS PRESENT MOMENT I CAN NOT OPEN THE DRIVER SIDE DOOR FROM THE OUTSIDE AND THAT WILL COST OVER $1000 TO REPAIR. I PURCHASED MY CAR IN AUGUST 2009 AND I HAVE 62,043 MILES ON THE VEHICLE. I DO NOT MISTREAT THE CAR BUT IT'S REALLY NOT WORTH IT AND VW DOES NOT WANT TO ACKNOWLEDGE THAT THIS IS A POORLY BUILT VEHICLE. IT FEELS AS IF THIS IS WAS A TRIAL AN ERROR MODEL CAR. I AM CONFIDENT THAT IF THIS CAR WASN'T AS OLD AS IT IS NOW IT WOULD QUALIFY FOR THE LEMON LAW. I AM SURE THAT I AM NOT THE ONLY VW CC OWNER EXPERIENCING THESE HEADACHES BUT IF I AM AT LEAST I AM MAKING IT KNOWN OF SOME OF THE ISSUES I HAVE ENCOUNTERED WHILE BEING A FIRST TIME AND LAST TIME VW OWNER.

• 10/27/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT FOUND OUT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) SOON AFTER THE VEHICLE WAS PURCHASED. THE MANUFACTURER STATED THAT THEY DID NOT PROVIDE RENTAL VEHICLES. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE UPDATED 05/10/17*LJ CONSUMER STATED VW DECIDED UPON AN ACTION TO REPLACE THEIR BAGS. UPDATED 6/28/18*JB

• 10/26/2017· AIR BAGS

  TAKATA RECALL - WAITING SEVERAL YEARS FOR PERMANENT AUTHORIZED REPAIR!

• 10/24/2019· ENGINE

  THE TIMING CHAIN WAS PART OF A CLASS-ACTION LAWSUIT IN 2018 BY VW OWNERS. MY 2010 PASSAT WAS PART OF THAT, BUT WE DIDN'T HAVE ANY PROBLEMS WITH IT. NOW, THE TIMING CHAIN FAILED AT 115K MILES ON THE CAR. IT WOULD NOT START. IT TRIED TO, BUT WOULD NEVER CATCH. I NOW NEED A BRAND NEW ENGINE. I HAD TWO MECHANICS LOOK AT IT. I ALSO CALLED VW BOTH LOCAL AND NATIONAL TO SEE IF MY TIMING CHAIN HAD BEEN REPLACED. THEY SAID THEY DON'T KEEP TRACK OF THAT INFORMATION. I BOUGHT THE CAR USED IN 2017. CARFAX DOESN'T SHOW SERVICE RECORDS FOR A TIMING CHAIN REPLACEMENT, SO I ASSUME THIS IS THE ORIGINAL.

• 10/24/2018· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO VOLKSWAGEN OF ALAMO HEIGHTS (LOCATED AT 1402 NE LOOP 410 EXPRESSWAY, SAN ANTONIO, TX 78209, (210) 828-1201) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 180378267. THE APPROXIMATE FAILURE MILEAGE WAS 109,982. *TT CONSUMER STATED FUEL PUMP MODULE WAS IN A RECALL AND REPAIRED.*JB

• 10/23/2024· STEERING,UNKNOWN OR OTHER,ENGINE

  I purchased a used vehicle but have found out the oxygen sensor is feeding false error codes to the main OBC causing leaks into driver compartment causing engine to stall while auto in motion and most importantly causing steering wheel to lock, have spoken with VWoA but they have no direct influence with VW or dealerships even if a warranty issue because all parties are independent contractors and all they are able to do is try and help. My name has not been transferred to registration because of smog requirements so you may call me [XXX] my telephone number is [XXX] my case# with VWoA is [XXX], I myself have learned to deal with defects but should this matter be more widespread which I cannot find out because the last case regarding the sensors was sealed in an agreement made by the California ARB, EPA and VW and Audi through a settlement signed in December 2021. Once again my hands are tied from taking much more action but I believe your department whether is able to enforce this matter or not should at least investigate and issue warnings to advise people of what can happen so if they can even at own cost seek appropriate repairs before more damages accrued. Also if this sensor is effecting more models and manufacturers an appropriate temporary fix should be seeker since no long term solutions are available at this time INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 10/23/2017· STEERING,ELECTRICAL SYSTEM

  DURING THE NORMAL OPERATION OF THE VEHICLE, WITHOUT NOTICE THE STEERING WHEEL LIGHT COMES ON AND DISABLES THE ABILITY TO STEER THE VEHICLE NORMALLY. I'VE INCOUNTER THIS PROBLEM AT ALL SPEEDS AND ALSO DURING IDLELING AT A RED TRAFFIC LIGHT. PLEASE HELP AS THIS MAY CAUSE ME TO HAVE A SERIOUS ACCIDENT. THANK YOU

• 10/21/2013· POWER TRAIN

  PRNDS LIGHTS FLUSHING AND DSG SHIFTING PROBLEMS. CAR STOPPED ON RED LIGHT WITH DSG IN D POSITION. ON GREEN LIGHT, CAR MOVED AND ACCELERATED BUT, RPM RAISED ABOVE 4000 AND GEAR DOES NOT SHIFTED TO THE NEXT STAGE. SPEED CONTROL WAS DIFFICULT. ADDITIONALLY, CAR HAD A BLINKING SHIFTER "D" LIGHT. I STOPPED THE CAR AND ATTEMPTED TO CHANGE DSG TO S, N, P BUT, SHIFTER LIGHTS CONTINUE TO BLINK. ONLY AFTER TURNING MY CAR COMPLETELY OFF AND RESTART, DSG MALFUNCTION HAD BEEN FIXED. FORTUNATELY, IT HAPPENED AT LOW SPEED AND DID NOT LEAD TO LOST OF CONTROL. *TR

• 10/20/2021· AIR BAGS

  In 2018, my VW clockspring/airbag was replaced under the VW recall. Last week the airbag clockspring failed, causing my air bag pop out. Luckily I was not driving. There is no current recall on the recalled replacement and this is unacceptable. I took my VW back to the dealer that did the work and they stated that there was no recall and they would not replace. It is incredibly dangerous that this has happened. I am very angry that VW's replacement would not hold up for the lifetime of the car nor will they honor their parts.

• 10/20/2016· AIR BAGS

  TAKATA RECALL- 69M9 DRIVER FRONTAL AIRBAG VOLKSWAGEN HAS STILL PROVIDED NO SOLUTION, AND WE CONTINUE TO DRIVE AN UNSAFE CAR. THE FIRST NOTICE WAS IN APRIL 2016, AND NO FOLLOW-UP HAS BEEN SENT. THERE HASN'T BEEN AN INCIDENT WITH OUR CAR, BUT WE FEEL VW HAS GONE WAY PAST THEIR DUE DATE ON TAKING ACTION.

• 10/18/2019· POWER TRAIN

  DRIVING AND THE TRANSMISSION FALLS OUT OF GEAR. ALSO HAD IT TO WHERE THE TRANSMISSION WOULD NOT SHIFT FROM 1ST GEAR. I HAVE TO PULL OVER PUT VEHICLE IN PARK TURN THE CAR OFF AND RESTART. SOMETIMES IT WILL RUN FINE OTHERS HAVE HAD TO PULL OVER 3 OR 4 TIMES BEFORE I COULD GET BACK HOME. STARTED LOOKING ON INTERNET ON CARPROBLEMZOO.COM AND THERE ARE MANY COMPLAINT OF THE SAME PROBLEM. SOME STARTED WITH ONLY 20K MILES ON THE VEHICLE. THIS HIS A SAFETY ISSUE ESPECIALLY WHEN YOUR DRIVING 35 MPH OR FASTER.

• 10/18/2017· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN OCTOBER OF 2017. THE DEALER (AUTOBARN VOLKSWAGEN OF COUNTRYSIDE, 6161 JOLIET RD, COUNTRYSIDE, IL, 60525) WAS CONTACTED AT 708-354-6600 AND STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN WORK HAS BEEN COMPLETED, SEE INVOICE. UPDATED 8/22/18*JB

• 10/15/2016· ENGINE

  TOOK VEHICLE IN FOR AIRBAG RECALL. UPON ROUTINE VEHICLE INSPECTION WAS TOLD THAT THE TIMING CHAIN TENSIONER NEEDED TO BE REPLACED. COST ESTIMATE OF $2740. VEHICLE ONLY HAS 54,000 MILES. EVEN WITH A TSB ON THE ISSUE COVERING PRACTICALY EVERY VEHICLE PRODUCED FROM 2008-2012 THEY ARE NOT TAKING REPONSIBILITY TO REPAIR THE ISSUE. WAS NEVER TOLD OF THE ISSUE UNTIL THE CAR WAS OUT OF WARRANTY. THIS ISSUE NEEDS TO BE ADDRESSED.

• 10/15/2010· EXTERIOR LIGHTING

  THE DAYTIME RUNNING LIGHTS (DRL) AS IMPLEMENTED ON THE 2010 VOLKSWAGEN PASSAT WAGON ARE A SAFETY HAZARD. THE ONLY LIGHTS THAT LIGHT UP ARE THE HEADLIGHTS, NOT THE REAR, FRONT, TO SIDE "RUNNING" LIGHTS. A DRIVER CAN EASILY START DRIVING AT NIGHT WITHOUT ANY REAR OR SIDE LIGHTS ON. THE DRL HEADLIGHTS ON, GIVES THE DRIVER THE FALSE IMPRESSION THAT THEIR LIGHTS ARE ON. WHEN IN FACT, ONLY THE HEADLIGHTS ARE ON. *TR

• 10/14/2015· ENGINE

  ENGINE MISFIRES AT 59K MILES DUE TO EXCESSIVE CARBON BUILD UP. THE CAR HAS ALWAYS BEEN ON THE PREMIUM NAME BRAND GASOLINE, AND SERVICED ACCORDING TO SCHEDULE.

• 10/09/2012· POWER TRAIN

  CAR SHUTTERS AND JERKS IN ITS ACCELERATING AND DECELERATING TO AND FROM FIRST GEAR. IF CAR IS ON A SLIGHT INCLINE WHEN STARTING IT WILL ROLL BEFORE IT IN GAUGES INTO DRIVE OR REVERSE. THIS ROLL OCCURS DURING THE TIME BETWEEN WHEN THE GAS PEDAL IS PRESSED AND THE CAR IN GAUGES; MANY TIMES ROLLING OVER A FOOT BEFORE EITHER THE CAR'S WHEELS RESPOND TO THE ENGINE OR WE STEP ON THE BRAKE TO STOP THE ROLLING. PARKING IS EXTREMELY HARD WHEN CAR JERKS AS YOU ARE PULLING INTO A PARKING SPOT AND OR WHILE YOU TRY TO ADJUST CARS POSITION IN PARKING SPACE. AT FIRST, WITH MUCH PRESSURE WE WERE ABLE TO GET THE CLUTCH PACK REPLACED; BUT SINCE THEN WE ARE TOLD WHAT WE ARE EXPERIENCING IS NORMAL FOR THIS CAR'S AUTOMATIC TRANSMISSION. WE ARE DOING OUR BEST NOT TO REAR-END ANOTHER CAR BUT ARE TRULY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. *TR

• 10/07/2017· ENGINE

  CAR CUTS OFF WHILE DRIVING AND OIL PRESSURE LIGHT COMES ON. DEALER SAYS THE TIMING BELT SKIPPED AND DAMAGED THE ENGINE AND THAT ITS A COMMON PROBLEM WITH VW CARS. THE COST TO FIX IS $4K WHICH IS RIDICULOUS FOR A "KNOWN ISSUE". WHEN GOOGLING THIS ISSUE THERE ARE SEVERAL PASSAT OWNERS EXPERIENCING THE SAME THING AND THERE ARE EVEN CLASS ACTION SUITS BECAUSE OF THIS.

• 10/05/2019· POWER TRAIN,UNKNOWN OR OTHER,ENGINE

  I HAVE OWNED THIS CAR FOR BERALY ONE MONTH. 2 DAYS AFTER PURCHASING THE 02 SENSORS WENT BAD. 1 WEEK LATER MY PCV VALVE WENT BAD. AND 2 DAYS AFTER THAT MY CAR STALLED ON ME WHILE DRIVING DOWN A CANYON AND WOULD NOT START AGAIN. I LOST CONTROL AND ENDED UP ON THE SIDE OF THE ROAD. I THOUGH I WAS GOING TO KILL MYSELF. AFTER SITTING THERE FOR ABOUT AN HOUR THE CAR TURNED ON BUT WAS EXTREMELY SHAKY AND WOULD STALL THE MINUTE I SLOWED DOWN OR CAME TO A STOP. I MANAGED TO GET THE CAR TO A REPAIR SHOP ONLY TO HAVE THE ENGINE DIE ON ME. THE CAR CANNOT BE TURNED ON OR MOVED. I WAS TOLD IT MIGHT BE THE TIMING CHAIN WHICH IS A COMMON ISSUE IN THIS ENGINE. I'M BEING TOLD I NEED TO PRACTICALLY REPLACE THE ENGINE WHICH WILL COST MORE THAN WHAT THE CAR IS WORTH. IF I TRY TO TURN THE CAR ON. IT HESITATES A LOT AND ONCE IT TURNS OVER IT IMMEDIATELY SHUTS OFF. I HAVE BERALY MADE 1 PAYMENT ON THIS VEHICLE AND IT ALREADY DIED ON ME. WAS EXCITED ABOUT SUCH A NICE LOOKING CAR ONLY TO HAVE FALL UNDER THE LEMON CAR CATEGORY IN MY OPINION. I AM NOW LEFT WITH A CAR PAYMENT. A HUGE REPAIR BILL AND NO MODE OF TRANSPORTATION ALL DUE TO VOLKSWAGENS FAULTY DESIGN.

• 10/04/2016· AIR BAGS

  VOLKSWAGEN ISSUED A RECALL NOTICE IN EARLY 2016. ON OCTOBER 3,2016; DEALER REPAIR INVOICE STATES "NO RECALLS EXIST FOR THIS VEHICLE AT THIS TIME." WHY THE DISCREPANCY, AND WHY THE DELAY IN GETTING THE RECALL REPAIR MADE? NALLEY VOLKSWAGEN, ALPHARETTA,GA

• 10/02/2019· STEERING,ELECTRICAL SYSTEM

  AFTER REPLACING MY CAR BATTERY ON 2010 VW CC, THE RED STEERING WHEEL ICON APPEARED ON THE DASH FOLLOWED BY 3 CHIMES TO MAKE KNOWN OF PROBLEM. THE STEERING WHEEL LOST ALL POWER STEERING. PRIOR TO OCCURANCE THERE WAS NEVER ANY WHINING NOISE, ABNORMAL SHAKING THAT COULD POINT TO A PROBLEM WITH THE STEERING RACK. AFTER RESEARCHING I FOUND OTHERS WITH THE SAME ISSUE AND NO EASY FIX BUT TO TOW TO THE SHOP AND GET A RIDICULOUS QUOTE ON PARTS AND LABOR FOR THE REPLACEMENT OF THE STEERING RACK.

• 09/29/2019· ENGINE

  INFORMED THAT TIMING CHAIN BROKE SPREADING METAL BITS THROUGHOUT TURBO ENGINE AND ENGINE NEEDS TO BE REPLACED. VW WILL COVER TIMING CHAIN INSTALLATION BUT REMAINDER OF REPAIR WILL BE OUR RESPONSIBILITY. THE CAR HAD 72,000 MILES AND UNDER THE 10YR/100,000 MILE WARRANTY. WE BELIEVE THAT DEALERSHIP SHOULD HAVE INFORMED US ABOUT THE TIMING CHAIN DRIVE FAILURE AND ADVISED US TO REPLACE BEFORE IT DISINTEGRATED! THE VEHICLE HAD BEEN BACK AND FORTH TO THE DEALERSHIP THREE PREVIOUS TIMES BECAUSE OF THE JERKING OF THE ISSUE SO THAT SHOULD HAVE BEEN A CLUE TO THE SERVICE DEPARTMENT. AFTER A 10-DAY HOLIDAY WHERE THE CAR STAYED IN THE DRIVEWAY, WHEN WE STARTED IT A TERRIBLE NOISE OCCURRED AND WE COULD NOT START IT SO IT WAS TOWED TO DEALERSHIP. FORTUNATELY, WHEN THE INCIDENT HAPPENED, WE WERE NOT DRIVING ON A CROWDED, BUSY CITY STREET OR THE FREEWAY. WE HAVE BEEN LOYAL VW OWNERS FOR 50+ YEARS AND USED OUR LOCAL DEALERSHIP FOR 21+ YEARS. WE JUST PURCHASED A NEW CAR AND IT'S NOT A VW. I WILL GET IN TOUCH WITH OUR LAWYER IF THE DEALERSHIP WILL NOT COVER ALL REPAIRS AND LABOR.

• 09/28/2022· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  There is a short in the wiring for the tail lights the short in the wires also effects the trunk wiring. The design of the wiring in the trunk bends the tail light wires and wears them out so now there is a short in the tail light, reverse light , fog light and the trunk release. It is very unsafe to have these lights not work and to have a faulty wiring.

• 09/26/2017· AIR BAGS

  TAKATA RECALL, VOLKSWAGEN WAITED FOR OVER 1 1/2 YEARS TO RECALL AND THEN THE "FIX" WAS TO REPLACE WITH "NEW/OLD STOCK" AND SAID WOULD REPLACE THIS AT A LATER DATE WITH A FINAL FIX. WAITING ALMOST 2 YEARS TO FIX (NOT REALLY) A LIFE ENDANGERING DEFECTIVE PART WITH A SIMILAR PART IS NOT A RECALL REPAIR. VOLKSWAGEN CONTINUES TO IMPORT AND BUILD NEW VEHICLES WITH AIR BAGS BUT HAS NOT PLACED A HIGH PRIORITY ON REPAIRING THE RECALL. FOR THE PROTECTION OF CUSTOMERS WHO SPENT AS I DID NEARLY $30,000 ON A UNSAFE POTENTIALLY LIFE THREATENING PRODUCT I WOULD EXPECT A MANUFACTURER TO TAKE A RECALL MORE SERIOUSLY AND IF NOT FOR THE PROPER GOVERNMENT AGENCY TO TAKE ACTION. AT THIS TIME VOLKSWAGEN OFFERS NO TENTATIVE DATE FOR CORRECTION OF THE AIR BAG DEFECT. VOLKSWAGEN HAS NOT TAKEN MY REQUEST FOR THE VEHICLE TO BE BOUGHT BACK OR IMMEDIATELY PROPERLY FIXED AS 99% OF ALL PRODUCT RECALLS ARE HANDLED BUT SO FAR HAS NOT BEEN HELD RESPONSIBLE FOR AN UNACCEPTABLE DELAY IN A REMEDY OF THE RECALL. *JS

• 09/26/2016· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  FUEL MANIFOLD UNDER THE BACK SEAT OF THE VEHICLE WAS CRACKED DUE TO THE WIRING HARNESS PLACEMENT AND PRESSURE FROM OCCUPANTS IN THE BACK SEAT CAUSED THE MANIFOLD TO CRACK AND SPEW FUEL ALL OVER THE ELECTRICAL HARNESS. POOR PLACEMENT OF THE ELECTRICAL HARNESS FOR THE FUEL PUMP OR POOR ENGINEERING CAUSED THIS MANIFOLD TO CRACK. VERY DANGEROUS HAVING FUEL LEAKING OUT AT A HIGH VOLUME ONTO THE ELECTRICAL CONNECTION TO THE FUEL PUMP. FIRE AND OR EXPLOSION DANGER!!!!