2010 Volkswagen CC

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/29/2010· POWER TRAIN

  MECHATRONIC UNIT MALFUNCTION AFTER 6000MI-CAR MOVES FORWARD BUT NOT BACKWARD; HARSH AND JUMPING STOP AND GO; RATTLES OR SPARK-LIKE NOISE INSIDE FRONT PANEL AND GETTING WORSE WHEN ROAD IS ROUGH. *TR

• 12/25/2009· POWER TRAIN

  EVERY TIME MY 2010 VOLKSWAGEN CC WITH A DSG TRANSMISSION (SEE ACTION NO. PE09035) COMES TO A STOP, AND EVERY TIME IS STARTS IN MOTION FROM A STOP, THE ENTIRE CAR TREMBLES. MY LOCAL DEALER (GANLEY) IN BEDFORD, OHIO, HAS TOLD ME THAT SINCE THERE ARE NO ERROR CODES, THE VEHICLE "IS SUPPOSED TO DO THAT." VOLKSWAGEN OF AMERICA HAS TAKEN THE IDENTICAL POSITION. I KNOW THE CAR IS NOT SUPPOSED TO DO WHAT IT IS DOING. *TR

• 12/22/2017· STEERING

  I HAD MY CLOCK SPRING REPLACED LAST YEAR DUE TO THE RECALL, THEN HAD MY AIR BAG REPLACED A MONTH AGO. THE RECALL FOR THE CLOCK SPRING STATED THAT THE AIRBAG REPLACEMENT MAY CAUSE THE CLOCK SPRING TO FAIL. BUT SINCE I HAD THE CLOCK SPRING REPLACED BEFORE THE AIRBAG I AM APPARENTLY NOT SUBJECT TO HAVE ANY FAILURE SINCE IT WAS A NEW PART. WELL GUESS WHAT HAPPENED MY CLOCK SPRING SURE ENOUGH FAILED 1 MONTH AFTER THE AIR BAG WAS REPLACED. I GUESS VW DID A GREAT JOB MITIGATING THAT DISASTER.

• 12/22/2016· AIR BAGS

  ACCORDING TO THE VW DEALER I HAVE TO WAIT TO BE CALLED BUT NHTSA WEB PAGE STATES THAT FOR VEHICLES IN ZONE A (HOT AND HUMID) FROM MAY 2011 AND OLDER THE REPLACEMENT SHOULD HAVE BEEN SCHEDULED IN MAY 16, 2016. IT IS DECEMBER 2016 AND I AM STILL WAITING. PLEASE ADVISE.

• 12/20/2017· ELECTRICAL SYSTEM

  THE "STEERING COLUMN LOCK DEFECTIVE" MESSAGE IS COMMON IN THE 2009-2010 VW CC MODEL, VW ISSUED A RECALL THAT EXPIRED ON FEBRUARY 28, 2013. THIS IS A SERIOUS SAFETY ISSUE THAT CAN CAUSE THE CAR TO STALL IN TRANSIT. VW SHOULD ISSUE A SAFETY RECALL ON THIS ISSUE AND TO ENSURE HUMAN SAFETY. MY VEHICLE JUST STARTED TO DISPLAY THE MESSAGE WHEN THE SEASON CHANGED, FROM MY UNDERSTANDING IT'S A COMMON ISSUE THAT VW FAILS TO TAKE FULL RESPONSIBILITY FOR AND INSTEAD SHIFTS THE COSTS OF A KNOWN DEFECT TO ITS CUSTOMERS.

• 12/20/2016· STEERING,ELECTRICAL SYSTEM,AIR BAGS

  CLOCK SPRING RECALL RECENTLY MY AIRBAG LIGHT WENT ON AND WHEN I MAKE A TURN WITH A STEERING WHEEL ROTATION OF OVER 270* MY HORN WILL GO OFF, I ALSO ONLY HAVE INTERMITTENT USE OF THE STEERING WHEEL CONTROLS TO MY INSTRUMENTATION. THERE IS A RECALL ON THE YEAR AND MAKE OF MY CAR FOR THE CLOCK SPRING, HOWEVER MY VIN IS NOT INCLUDED. THE SIGNS POINT TO A DEFECTIVE CLOCK SPRING TO WHICH I LOST THE FUNCTIONALITY OF MY AIRBAG AND THE ELECTRONIC FUNCTIONALITY OF MY STEERING WHEEL. I CALLED VW SERVICE DEPARTMENT AND THEY SAID MY VEHICLE IS NOT COVERED UNDER THE RECALL SO THERE IS NO NEED TO BRING IT IN. I REALLY DON'T FEEL SAFE OPERATING THIS VEHICLE CONSIDERING THERE HAS BEEN AN OPEN RECALL INVOLVING THE TAKATA RECALL FOR WELL OVER A YEAR. (VW TOLD ME THAT THEY WILL CONTACT ME WHEN PARTS ARE AVAILABLE TO FIX). THIS HAPPENED WHEN I MADE A LEFT TURN INTO A PARKING SPOT, THE AIRBAG LIGHT WHEN ON AND IT SAID "SERVICE AIRBAG". *TR

• 12/18/2017· ENGINE

  I WENT TO START MY VEHICLE PARKED IN MY DRIVEWAY TO GO TO WORK AND THE VEHICLE WOULDN'T START. I HAD JUST PUT FUEL IN IT THE NIGHT BEFORE SO I KNEW THAT WASN'T THE PROBLEM. HAD THE VEHICLE TOWED TO ASE CERTIFIED VOLKSWAGEN MECHANIC AND THEY RAN ALL TESTS TO FIND THAT MY TIMING CHAIN TENSIONER WAS BAD AND NEEDED TO BE REPLACED AT A COST OF $7400. I STILL OWE $7K ON THE VEHICLE AT THIS TIME. I DON'T HAVE THE FUNDS TO PAY FOR THIS. THE CAR HAS BEEN SITTING FOR THE PAST 3MTHS. I AM PREGNANT AND AM SO GLAD THAT IT DIDN'T STOP IN THE MIDDLE OF THE HIGHWAY ON ME!

• 12/18/2017· ENGINE

  TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO CLAY COOLEY VOLKSWAGEN RICHARDSON (300 N CENTRAL EXPY, RICHARDSON, TX 75080, (469) 998-4700) WHERE IT WAS DIAGNOSED THAT THE TENSIONER CHAIN FRACTURED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED BECAUSE THE TENSIONER CHAIN FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

• 12/18/2016· AIR BAGS

  TAKATA RECALL HAS YET TO BE ADDRESSED ON MY VEHICLE. WHEN WILL VOLKSWAGEN BE ABLE TO MAKE THE REPLACEMENT? I AM CONCERNED THAT IT HAS BEEN MORE THAN NINE MONTHS WITHOUT A SOLUTION.

• 12/17/2014· POWER TRAIN

  TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A SUDDEN DECREASE IN SPEED AND THE VEHICLE FAILED TO ACCELERATE AS THE GEAR SELECTOR WARNING LIGHT FLASHED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE MECHATRONIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE REOCCURRED APPROXIMATELY 10,000 MILES AFTER THE REPAIR. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHIFTED HARD AND JERKED. THE CONTACT REFERENCED NHTSA ACTION NUMBER: PE09035(POWER TRAIN). THE FAILURE MILEAGE WAS 31,000.

• 12/16/2016· STEERING,SUSPENSIONCrash

  WHILE DRIVING MY VEHICLE, I HEARD A LOW POP, THE VEHICLE WOULD NOT TURN AND COLLIDED WITH 4 OTHER PARKED VEHICLES. UPON INSPECTING MY CAR AFTER THE INCIDENT, THE RIGHT FRONT WHEEL WAS COMPLETELY UNHINGED FROM THE VEHICLES STEERING AND SUSPENSION SYSTEM. VEHICLE TOWED TO BODY SHOP AND UPON FURTHER INSPECTION IN THE DAY TIME, THE ENTIRE LOWER AND UPPER CONTROL ARM HAD COMPLETELY FAILED. THE RIGHT FRONT AXLE WAS RIPPED FROM THE STEERING KNUCKLE, A PART OF THE LOWER CONTROL ARM WHERE THE BUSHING WOULD BE WAS BROKEN. THE ENTIRE RIGHT FRONT SUSPENSION SYSTEM HAD BASICALLY COLLAPSED, CAUSING ME TO LOOSE CONTROL OF THE VEHICLE'S STEERING SYSTEM. THIS VEHICLE IS SERVICED AT OURISMAN VOLKSWAGEN OF ROCKVILLE MD. THEY DID NOT NOTIFY ME THAT THIS WAS AN ISSUE. THE VEHICLE DID NOT EXHIBIT SIGNS THAT THERE WAS A POTENTIAL PROBLEM WITH THE SUSPENSION SYSTEM SUCH AS VIBRATIONS IN THE FRONT END. THERE WOULD BE AN OCCASIONAL CLUNK HEARD WHEN REVERSING, BUT WAS TOLD THAT WAS FROM THE ENGINE MOVING IN THE SUBFRAME AND THE REMEDY WOULD BE TO INSTALL SUBFRAME BOLTS. *TR

• 12/14/2021· AIR BAGS

  The contact owns a 2010 Volkswagen CC. The contact stated while driving approximately 40 MPH, the air bag warning light illuminated, and all the buttons on the steering wheel became inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and informed the contact to take the vehicle to a dealer. The failure mileage was approximately 151,000.

• 12/14/2017· POWER TRAIN

  CAR HAS REPEATEDLY HAD ISSUES SHIFTING INTO THE PROPER GEAR. WHEN ATTEMPTING TO SHIFT INTO REVERSE, A LOUD CLUNKING CAN BE HEARD AND THE CAR SUDDENLY SWITCHES TO NEUTRAL WITHOUT BEING ABLE TO ENGAGE ANY GEARS THEREAFTER WITHOUT THE CAR FIRST BEING RESTARTED ENTIRELY. AFTER RESEARCHING AND REACHING OUT TO VW OF AMERICA, IT SEEMS MANY OTHER OWNERS OF VWS WITH THE SAME TRANSMISSION HAVE HAD SIMILAR ISSUES, SOME OF WHICH HAVE BEEN RECALLED PREVIOUSLY BY VW, INCLUDING 2010 VW CCS SIMILAR TO MINE. VW OF AMERICAN HAS FAILED TO SEE MY CAR SHOULD FALL WITHIN THE PARAMETERS OF THE ALREADY ISSUED RECALL AND HAS ADVISED ME TO FILE A REPORT HERE. I AM CONCERNED THIS ISSUE WILL POTENTIALLY CAUSE A FAILURE AT HIGHWAY SPEEDS AND COULD BE LIFE THREATENING. THANK YOU.

• 12/14/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/13/2010· ENGINE AND ENGINE COOLING,POWER TRAIN

  HESITATION AND JUTTERING, VIBRATION, SURGING WHEN ACCELERATING AFTER A STOP. THERE IS NO RHYME OR REASON TO WHEN THE CAR IS GOING TO ACT UP AND NOT ACCELERATE AS IT IS SUPPOSED TO. ESPECIALLY DANGEROUS WHILE IN TRAFFIC OR AT AN INTERSECTION.THE CAR DOES NOT SHIFT GEARS SMOOTHLY, IT IS A CONSTANT JERKING WHILE DRIVING. THE CARS ALSO ROLLS UP TO 6" WHEN YOU PUT IT IN PARK EVEN WHEN ON A FLAT LEVEL SURFACE. THE DEALER KEPT MY CAR FOR 1 MONTH AFTER I COMPLAINED A SECOND TIME, THEY REPLACED THE MECHATRONICS AND ALSO UPDATED THE SOFTWARE, THERE IS NO IMPROVEMENT OR CHANGES. MY FIRST COMPLAINT WAS AT MY FIRST SERVICE AND THEY SAID THEY COULDN'T DUPLICATE THE PROBLEM. MY CAR IS BACK AT THE DEALER AND HAS BEEN FOR 3 WEEKS NOW, AGAIN, THEY ARE SAYING THEY CANNOT DUPLICATE THE PROBLEM AND HAVE TOLD ME THE PERFORMANCE OF THE CAR IS "NORMAL" BECAUSE OF THE MECHATRONIC SYSTEM. I HAVE ALSO CONTACTED VOLKSWAGEN CORPORATE BECAUSE THE DEALER HAS NOT BEEN VERY HELPFUL AND THEY INSIST THAT THE CAR DRIVES LIKE IT SHOULD. I'VE OWNED MANY NEW CARS AND HAVE NEVER HAD THE ISSUES I AM HAVING WITH THIS CAR. I DO NOT FEEL SAFE IN THIS CAR WHILE DRIVING IT. I DROVE ANOTHER CC AND IT DROVE EXACTLY LIKE MINE. VOLKSWAGEN NEEDS TO ADDRESS THIS IMMEDIATELY WHATEVER THE ISSUE IS, SEEMS TO ME IT IS AN ENGINEERING DESIGN PROBLEM. *TR

• 12/12/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/10/2016· AIR BAGS

  TAKATA INFLATORS: I WAS NOTIFIED OF THIS RECALL ALMOST ONE YEAR AGO, YET MY DEALER STILL DOES NOT HAVE THE PARTS. WATCHING A REPORT YESTERDAY I LEARNED THAT THE VEHICLES MOST VULNERABLE ARE THOSE 6 YEARS OLD AND KEPT IN A HOT HUMID CLIMATE. MY CAR MEETS BOTH OF THESE CRITERIA. I AM UNCOMFORTABLE DRIVING THIS VEHICLE.

• 12/09/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 12/07/2018· AIR BAGS

  TAKATA RECALL. I TOOK MY CC FOR RECALL ON THE AIRBAG IN VW DEALER IN COUNTRYSIDE, IL.THE REPLACE THE AIRBAG AND GIVE ME THE CAR BACK WITH AIRBAG ERROR ON THE DASHBOARD.AFTER THAT THEY SERVICE DEPARTMENT TOLD ME THAT I NEED TO CALL FOR APPOINTMENT COME BACK WHEN IS AVAILABLE, PAY THEM $140 FOR DIAGNOSTIC AND THEN THEY CAN TELL ME WHAT IS WRONG WITH MY AIRBAG.THEY WANT ME TO DRIVE MY CAR WITH OUT AIRBAG.

• 12/06/2017· POWER TRAIN

  DSG TRANSMISSION: THE CAR HAS BEEN "SLIPPING" WHILE DRIVING, WILL SLIP INTO NEUTRAL AND FAIL ON THE HIGHWAY. WHEN STATIONARY, SOMETIMES WON'T GO IN REVERSE, JUST FLASHES R, WHEN I PUT IT IN REVERSE. CAN TURN IT OFF, TURN IT BACK ON AND IT'LL RUN OK. VW HAS EXTENDED WARRANTY ON 2010 DSG, BUT IS NOT COVERING MY VIN.

• 12/06/2017· AIR BAGS

  TAKATA RECALL BEEN AWAITING A "NEW SHIPMENT" OF AIRBAGS FOR MONTHS NOW. STILL NO STOCK FOR A FIX

• 12/06/2017· FUEL/PROPULSION SYSTEM

  REGARDING NHTSA RECALL # 17V509, THE MANUFACTURER HAS YET TO ISSUE A REMEDY IN ORDER FOR ME TO GET THE CAR FIXED. I'VE HAD NUMEROUS TIMES IN WHICH MY BATTERY DRAINED AND I HAD TO GET MY CAR JUMPED. I COULDN'T UNDERSTAND WHY IT KEPT HAPPENING UNTIL I RECEIVED A TAKATA NOTICE REGARDING AIRBAGS ALSO BEING RECALLED AT WHICH POINT I RAN A SEARCH VIA VIN AND DISCOVERED THE FUEL PUMP RECALL INSTEAD. PLEASE ASSIST. THANK YOU.

• 12/04/2018· FUEL/PROPULSION SYSTEM

  I AM A U.S SERVICE MEMBER STATIONED OVERSEAS. I WILL BE SERVING OVERSEAS UNTIL NOVEMBER 2021. WHILE DRIVING ON THE AUTOBAHN WITH MY FAMILY, I GOT ON THE LEFT LANE TO PASS A VEHICLE NEXT TO ME. WHEN I HIT ON THE ACCELERATOR, OUT OF THE BLUE, MY VEHICLE SEEMS TO LOSE POWER AND THE EPC CODE ON MY DASHBOARD STARTED FLASHING. THE VEHICLE STARTED CHOKING AND SLOWED DOWN INSTEAD. IN CONFUSION AND THE LOUD HONKING FROM THE VEHICLES BEHIND AND NEXT TO ME, I TURNED MY HAZARD LIGHTS AND SWITCHED TO THE FAR RIGHT LANE. I IMMEDIATELY CONTACTED THE LOCAL VW DEALERSHIP IN GERMANY AND WAS INFORMED THAT THERE WAS A RECALL ON MY VEHICLE FOR THE FUEL PUMP MODULE AND TAKATA AIRBAG BUT IT COULD ONLY BE DONE IN THE STATES. I CONTACTED OMSC AND THEY INFORMED ME THAT THERE WAS NOTHING THEY COULD DO AND I WOULD HAVE TO CONTACT VW AMERICA. WHEN I CONTACTED VW AMERICA AND TOLD THEM ABOUT MY SITUATION, I WAS INFORMED I WOULD HAVE TO WAIT UNTIL 2021 WHEN I RETURN TO THE U.S. I AM WORRIED FOR MY SAFETY AND THAT OF MY FAMILY DRIVING THIS VEHICLE. ANY HELP WOULD BE APPRECIATED.

• 12/04/2017· AIR BAGS

  THERE WAS A RECALL IN 2015 INVOLVING A CLOCK SPRING IN THE STEERING WHEEL. RECALL DESCRIPTION: HAIR OR OTHER FIBERS MAY CONTAMINATE THE AIRBAG CLOCK SPRING (A SPIRAL WOUND, FLAT CABLE THAT KEEPS THE AIRBAG POWERED WHILE THE STEERING WHEEL IS BEING TURNED). THIS CONTAMINATION MAY TEAR THE CABLE AND RESULT IN A LOSS OF ELECTRICAL CONNECTION TO THE DRIVER'S FRONTAL AIRBAG. A LOSS OF ELECTRICAL CONNECTION TO THE DRIVER'S FRONTAL AIRBAG WILL PREVENT THE AIRBAG FROM DEPLOYING IN THE EVENT OF A VEHICLE CRASH, INCREASING THE RISK OF INJURY. ON FEBRUARY 29, 2016, VW DID A RECALL REPAIR BY INSTALLING A COVER OVER THE CLOCK SPRING. ON NOVEMBER 22, 2017, I WAS DRIVING AND WHEN I MADE A TURN, I HEARD A POP IN MY STEERING WHEEL. MY AIRBAG LIGHT IMMEDIATELY CAME ON ALONG WITH AN AIRBAG ERROR. I LOST THE USE OF MY HORN AND THE CONTROLS ON MY STEERING WHEEL, ALONG WITH MY AIRBAG DEPLOYMENT. I MADE AN APPOINTMENT TO HAVE THIS SEEN ABOUT. I WAS TOLD THAT I HAD TO REPLACE THE CLOCK SPRING FOR A FEE OF $877.88. I QUESTIONED THIS BECAUSE IT WAS A RECALL ISSUE AND WAS TOLD THAT THE REPAIR WAS COVERED FOR 12 MONTHS/12,000 MILES (WHICH EVER CAME FIRST) AND IT WAS OUT OF WARRANTY. FIRST OF ALL, THE CLOCK SPRING WAS NOT REPLACED, A COVER WAS PUT ON IT. HOW DO I NOT KNOW THAT THERE WERE FIBERS IN THE CLOCK SPRING BEFORE THE COVER WAS PUT ON? I FEEL THAT VW TOOK AN EASY WAY OUT OF FIXING A PROBLEM THAT COULD HAVE SERIOUS ISSUES LATER, WHICH I AM NOW EXPERIENCING.

• 12/01/2011· STRUCTURE

  TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WATER WOULD ENTER THE VEHICLE WHENEVER IT RAINED THROUGH ALL FOUR DOORS. IN ADDITION, THE WINDOWS COULD NOT BE OPENED OR CLOSED, AND WHEN THEY WERE ABLE TO BE CLOSED THEY DID NOT DO SO PROPERLY. THE VEHICLE WAS TAKEN SEVERAL TIMES TO THE DEALER WHERE THEY ADJUSTED THE WINDOWS BUT TO NO AVAIL. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 39,000.

• 11/30/2010· SEATS

  TL*THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE DRIVER SEAT HAD A BERM ON THE SIDE WHICH WAS TOO HIGH FOR HER. IT CAUSED HER TO TRIP AND FALL TO THE PAVEMENT AND SHE INJURED HERSELF TWIE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE VEHICLE WAS NOT MADE FOR HER TO DRIVE AND OFFERED NO FURTHER ASSISTANCE. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

• 11/28/2017· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

  WHEN EITHER SLOWING DOWN OR COMING TO A STOP MY CAR STARTS JERKING , I ATTEMPT TO ACCELERATE AND I CANNOT , MY CAR SEEMS TO GOING INTO A NEUTRAL STATE. THE DRIVE (D) GEAR FLASHES SO I AM STUCK. I HAVE TO PUT MY CAR INTO PARK (P) TURN OFF MY CAR IN THE MIDDLE OF TRAFFIC THEN TURN IT BACK ON TO DRIVE. ALSO, IF I AM IN THE DRIVE (D) GEAR AND I NEED TO GO IN REVERSE (R) I HAVE TO PUT INTO PARK (P) THEN TURN IT OFF AND THEN MOVE INTO THE REVERSE (R) GEAR. THIS STARTED HAPPENING INTERMITTENTLY, I TOOK IT TO VW AND THEY DIDN'T SEE ANYTHING WRONG WITH IT. I TOOK IT TO THE LOCAL O'REILLYS AND THEY SAW A P2711 CODE, I TOOK IT TO A LOCAL TRANSMISSION REPAIR AND THEY TOLD ME THEY GET A LOT OF THESE COMPLAINTS AND SUGGESTED I REPORT IT TO YOU.I I ALSO CALLED THE VW DEALERSHIP IN TALLAHASSEE FL WHERE I PURCHASED MY CAR THEY TOLD ME IT COULD COST ANYWHERE FROM $5000 TO $1100 TO FIX. IN MY RESEARCH I SAW THE SAME THING HAPPENED IN AUSTRALIA WHERE A LADY DIED BECAUSE THE GEAR SHIFTED FROM DRIVE INTO NEUTRAL WHILE SHE WAS DRIVING. I AM AFRAID FOR MY SAFETY AND MY DAUGHTERS WHO RIDE WITH ME. VW NEEDS TO RECALL THE DSG TRANSMISSION AND IMPLEMENT A FIX.

• 11/28/2016· POWER TRAIN

  WHILE DRIVING FROM A STAND STILL AT A TRAFFIC LIGHT, THE TRANSMISSION (AUTO DSG) FAILED TO CHANGE TO SECOND GEAR BUT RATHER DISENGAGED PREMATURELY CAUSING LOSS OF MOVEMENT. THIS OCCURRED AT AN INTERSECTION AND ALMOST CAUSED AN ACCIDENT. DEPRESSING THE ACCELERATOR ONLY CAUSED THE ENGINE TO REV UP BUT NO MOVEMENT (AS IF THE TRANSMISSION WAS IN NEUTRAL). ONLY WAY TO RECOVER WAS TO PUT ON HAZARDS LIGHTS, PLACE TRANSMISSION IN PARK, SWITCHED OFF THE CAR, SWITCHED ON AFTER 30 SECONDS AND DRIVE AWAY. *TR

• 11/27/2017· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO GALPIN VOLKSWAGEN (15421 ROSCOE BLVD, NORTH HILLS, CA 91343 (818) 895-3800) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP CONTROL MODULE NEEDED TO BE REPLACED. THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 65,337. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

• 11/25/2016· AIR BAGS

  TAKATA RECALL. MY CAR'S VIN SHOWS THAT MY DRIVER'S SIDE AIRBAG IS INCLUDED IN THIS RECALL. VW IS NOT EVEN LISTED IN THE PRIORITY GROUPS, YET MY CAR IS NOW 7 YEARS OLD AND I'M IN ZONE A (WHERE THE PROPELLANT IS SAID TO DEGRADE TO AN UNSAFE LEVEL IN 6-9 YEARS). I KNOW MANY PEOPLE (NON-VW DRIVERS) WHO'VE HAD PASSENGER-SIDE BAGS REPLACED. I RESPECTFULLY REQUEST DRIVER'S-SIDE AIRBAGS ARE PRIORITIZED OVER PASSENGER-SIDE; PASSENGERS CAN RIDE IN THE BACK SEAT OR NOT AT ALL, BUT A CAR IS COMPLETELY USELESS IF IT'S UNSAFE FOR THE DRIVER/ CANNOT BE DRIVEN. OR PLEASE REQUIRE VW TO PROVIDE LOANERS; THEY ARE NOT DOING SO AT THIS TIME. I SPOKE WITH THEM AGAIN TODAY. IF NOT, WHAT AM I TO DO? I LIVE IN LA, WHERE A CAR IS NECESSARY.

• 11/24/2013· POWER TRAIN

  WHILE DRIVING MY DSG TRANSMISSION STARTED TO MAKE LOUD NOISE WHILE SHIFTING A GEAR AND PRODUCE LOUD HIT WHEN GEAR IS CHANGED TO THE POINT OF MY STEERING WHEEL SHAKE AND ALMOST MADE ME LOOSE CONTROL OF THE VEHICLE. I DROPPED CAR TO THE CLOSEST VW DEALER, FIRST I WAS TOLD BY SERVICE MANAGER THAT THE ISSUE WILL BE FIXED DUE TO RECALL ON THAT PARTICULAR TRANSMISSION, BUT 4 HOURS LATER I'VE RECEIVED CALL FROM THE SAME PERSON STATING THAT I HAVE TO PAY FOR REPAIRS MYSELF. VW CORPORATE ARE NOT INTERESTED IN HONORING THEIR OWN RECALL AS WELL. *TR

• 11/21/2018· ENGINE

  ENGINE KEEPS STALLING, HAD FUEL PUMP REPLACE PER 4TH RECALL FOR THIS VEHICLE. THE CAR STILL STALLS, EXTREMELY DANGEROUS WHILE DRIVING ESPECIALLY ON THE HIGHWAY WHEN I HAVE TWO KIDS IN THE CAR. THE CAR WONT GO IN REVERSE LIKE A NORMAL CAR BC IT STALLS TOO, I HAVE TO TURN THE CAR OFF AND THEN BACK OFF TO BE ABLE TO REVERSE. I WAS DRIVING DOWN A SMALL RAMP ON IN A PARKING GARAGE, THE CAR STALL AGAIN. NO ONE IS ABLE TO HELP ME AND VOLKSAGEN KEEPS TELLING ME MY ENGINE LIGHT IS ON AND I KEEP TELLING THEM IT COMES ON WHEN MY CAR STALLS! I FEEL LIKE IM IN A DEATH CAR, I RATHER WALK INSTEAD OF DRIVE MY VOLKSWAGEN AND VERY FRUSTRATING THAT I HAVE TO PAY THIS LOAN WHEN THE CAR CONSTANTLY STALLS ON ME. HARD FOR ME TO TRADE IN AS WELL BC I OWE ABOUT 6K AND IM IN MEDICAL SCHOOL. CAN SOMEONE ANYONE PLEASE GIVE ME TIPS ON HOW TO HANDLE THIS SITUATION.

• 11/21/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 11/20/2017· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VOLKSWAGEN OF BOARDMAN IN BOARDMAN, OHIO WAS MADE AWARE OF THE RECALL AND STATED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING VARIOUS SPEEDS. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 11/20/2017· POWER TRAIN,VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE CONTACT STATED THAT THE RPMS INCREASED TO 3,500; HOWEVER, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE GEAR SHIFTER FELT AS IF THE VEHICLE SHIFTED INTO SPORT MODE. THE DRIVE ICON ILLUMINATED. WHILE ATTEMPTING TO DEPRESS THE ACCELERATOR PEDAL AGAIN, THE ENGINE REVVED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT HAD TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO MCKINNEY VOLKSWAGEN DEALER AT (855) 402-5098 LOCATED AT 3600 S CENTRAL EXPY, MCKINNEY, TX 75070 WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED; HOWEVER, THE DEALER STATED THAT THE ENGINE COULD NOT BE TAKEN APART. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED; HOWEVER, THE MECHATRONIC CONTROL MODULE WAS REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

• 11/20/2015· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG LIGHT REMAINED ILLUMINATED, AND THE HORN AND STEERING WHEEL CONTROL FAILED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

• 11/20/2014· STRUCTURE,ENGINECrash

  TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT INDICATED THAT THE WATER WAS LEAKING THROUGH THE VENTS AND THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER AND IT WAS DIAGNOSED THAT THE COWL AREA SYSTEM MALFUNCTIONED AND WATER LEAKED INTO THE INTERIOR OF THE VEHICLE INSTEAD OF DRAINING OUT. THE DEALER REPLACED THE RIGHT SIDE OF THE COWL AREA SYSTEM. THE CONTACT STATED THAT THE FAILURE CAUSED INTERNAL DAMAGE TO THE VEHICLE AND ELECTRICAL SHORTS. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHO REPLACED THE CARPET. ALSO, THE CONTACT INDICATED THAT THE SERVICE ENGINE SENSOR ILLUMINATED SEVERAL TIMES AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE TRAVELING APPROXIMATELY 40 MPH, DOWN A HILL. THE CONTACT INDICATED THAT DUE TO THE SUDDEN LOSS OF POWER, THE CONTACT CRASHED INTO A DIRT PART OF THE ROAD. THE CONTACT SUSTAINED INJURIES TO THE RIGHT ARM, RIGHT SHOULDER AND NECK PAINS WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TOWED TO A DEALER FOR INSPECTION. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

• 11/17/2017· AIR BAGS,SEAT BELTS,FUEL/PROPULSION SYSTEM

  TAKATA INFLATORS: DEALER REPLACED THE AIRBAGS DUE TO RECALL BUT THE SERVICE LIGHT CAME ON AFTER REPLACEMENT AND DEALER MADE EXCUSES WHEN I TOOK IT IN FOR INSPECTION STICKER. THE DRIVER SEAT BELT SENSOR DOESN'T STOP BEEPING. THE TRUNK LATCH DOESN'T WORK AND DEALER CAN'T FIGURE OUT WHY THE SUSPENSION HAS CRACKING SOUNDS. ALSO HAD A FUEL LEAK WHICH THEY DID FIX. NOT HAPPY WITH MY VW

• 11/16/2012· ENGINE

  AFTER TRAVELING AT 70MPH THE VEHICLE BEGIN TO PUTTER, SHORTLY AFTER THE VEHICLE JUST SHUT OFF. I HAD IT INSPECTED AND WAS NOT ABLE TO DUPLICATE THE ISSUE. FINALLY AFTER A DAY AND A HALF THE PROBLEM AROSE AGAIN BUT NO SOLUTION. *TR

• 11/15/2017· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE IDLING, THE VEHICLE STALLED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT, BUT THE FAILURE RECURRED A TOTAL OF SIX TIMES WITHIN ONE HOUR. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC (GBF AUTO, 1640 BLACKWELL RD, COOKEVILLE, TN, 38506) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE LOCAL DEALER (HALLMARK VOLKSWAGEN, 2431 GALLATIN PIKE N, MADISON, TN, 37115) STATED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER CONFIRMED THAT THE REMEDY WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM) FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/13/18*JB

• 11/12/2015· STEERING

  TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHEN IGNITION WAS TURNED TO THE ON POSITION, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,992.

• 11/10/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 12/28/16 *BF UPDATED 01/03/17.*JB

• 11/09/2009· POWER TRAIN

  TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHEN ATTEMPTING TO PROCEED FROM A STOP LIGHT, THE VEHICLE HESITATED THEN LURCHED FORWARD. ALSO AS HE PULLED THE VEHICLE INTO HIS GARAGE AND SHIFTED INTO PARK, THE VEHICLE LURCHED INTO A GARBAGE CAN. WHEN HE PARKED IN FRONT OF THE DEALERSHIP, THE VEHICLE ROLLED FORWARD. THE PARKING CEMENT BLOCK STOPPED THE VEHICLE FROM ROLLING. THE VEHICLE REMAINED AT THE DEALERSHIP. HE WAS ADVISED THAT THE CAUSE OF THE FAILURE WAS THE DSG/MECHTRONICS. HE WAS TOLD THAT IT WOULD TAKE 3 DAYS TO 3 WEEKS TO REPAIR THE VEHICLE. HE CONTACTED THE MANUFACTURER AND WAS WAITING FOR A RESPONSE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 250.

• 11/06/2017· ENGINE

  MY VOLKSWAGEN CC IS A 2010 WITH UNDER 65,000 MILES ON IT AND THE TIMING CHAIN TENSIONER FAILED. IT BROKE OFF AND ACTUALLY CRACKED THE HEAD SO THAT I NEED TO PUT IN A NEW ENGINE TO HAVE A WORKING VEHICLE AGAIN. THIS IS GOING TO COST ME $4500 FOR A CAR THAT IS NOT EVEN 5000 MILES OVER THE WARRANTY PERIOD. I BOUGHT THIS CAR 3 YEARS AGO AND HAVE ONLY PUT 30,000 MILES ON IT. ALL OF THE MAINTENANCE HAS BEEN DONE AT THE DEALERSHIP AT A COSTLY RATE TOO. IT DOES NOT SEEM LIKE AN ENGINE SHOULD CATASTROPHICALLY FAIL WITH THIS FEW MILES.

• 11/05/2017· AIR BAGS,ENGINE,FUEL/PROPULSION SYSTEM

  WE EXPEND TO BUYING CONSTANTLY THE IGNITION COIL . ONE YEAR AGO WE CHANGE THE WATER PUMP, AND ONE MONTH AGO WE CHANGED THE FUEL PUMP.WE HAD RECALL FOR THE AIR BAG WHICH WAS CHANGED AT THE DEALERSHIP. NOW WE HAVE A PROBLEM WITH THE TIRES N 5000 PLUS BECAUSE HAVE BUBBLES IN THE SIDES.

• 11/03/2016· STEERING,AIR BAGS,UNKNOWN OR OTHER

  TAKATA RECALL. STEERING WHEEL STILL CLICKING. AND ENGINE LIGHT ON FOR EMISSION ISSUE, WHICH GOES ON ONLY WHEN TURNING AND EVENTUALLY GOES BACK OFF.

• 11/03/2010· POWER TRAIN

  SIGNIFICANT HESITATION AND JUTTERING, VIBRATION, AND ACCELERATION LAG WHEN STARTING FROM A STATIONARY STOP. ISSUE ALSO OCCURS WHEN STARTING FROM A SLOW OR VIRTUALLY STOPPED CONDITION. VEHICLE WANTS TO CUT OUT (ENGINE APPEARS TO WANT TO SHUT DOWN) BEFORE LURCHING FORWARD WHILE GENTLY ACCELERATING. THE ISSUE IS HAZARDOUS WHEN PARKING IN PARKING LOTS BECAUSE THERE IS NO FINESSE ON SLOW SPEED ACCELERATION. THIS ISSUE IS CHALLENGING WHEN TRAVELING IN HEAVY TRAFFIC AT SLOW SPEEDS. THIS ISSUE ALSO OCCURS WHEN SLOWING DOWN FROM HIGHWAY SPEEDS AS THE ENGINE APPEARS TO CUT OUT BEFORE RECOVERING TO A NORMAL RESTING REVOLUTION. DEALERSHIP HAS CONFIRMED WITH VW THAT THIS IS WITHIN "NORMAL OPERATING EXPECTATIONS", THERE ARE OBVIOUS PROBLEMS WITH THE VEHICLE'S GEARBOX THAT I WISH VW WOULD SOLVE. *TR

• 11/03/2010· POWER TRAIN

  WHEN CAR IS COLD, ACCELERATION-STOPPING IS FINE. AFTER ENGINE IS WARM, TAKE FOOT OFF BRAKE AND CAR LUNGES FORWARD TWO OR MORE TIMES. WHEN ACCELERATE, THERE IS SLIGHT HESITATION THEN IT CLUNKS AND PROCEEDS FORWARD, THROWING PASSENGER HEADS BACKWARDS. MENTIONED PROBLEM TO DEALER AT FIRST OIL CHANGE, BUT WAS TOLD THAT'S JUST THE WAY THE NEW TRANSMISSION OPERATES. WAITING TO SEE IF RECALL ISSUED BEFORE NEXT OIL CHANGE. LOVE CAR BUT LUNGING AND HESITATION IS DANGEROUS! *TR

• 10/31/2011· POWER TRAIN

  MY DSG EQUIPPED VEHICLE HAS A TENDENCY TO LURCH FORWARD, BE SLOW TO RESPOND TO THE ACCELERATOR PEDAL AND DOWNSHIFT ABRUPTLY WHEN COMING TO A STOP. *TR

• 10/30/2018· AIR BAGS

  AFTER A RECALL ON AIRBAG WAS DONE, TWO WEEKS LATER I TOOK THE CAR IN BECAUSE A AIRBAG LIGHT CAME ON. WAS TOLD ITS CONTROL MODULE FOR PODS ALL, WHICH COSTS $2,357.68. THIS MODULE CONTROLS THE AIRBAGS WHETHER OR NOT THEY GO OFF IN AN ACCIDENT. WELL MINE WENT OUT WITHOUT EVER BEING IN AN ACCIDENT. THE CAR ONLY HAS 76K MILES AND VW TOLD ME IT HAS NOTHING TO DO WITH THE OTHER AIRBAG RECALL AND THAT PART IS ONLY COVERED UNTIL 36K MILES. THIS SUPER EXPENSIVE SAFETY ISSUE SHOULD BE LOOKED AT NOT BE PUT UPON A CUSTOMER.