2010 Toyota Sienna

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/28/2012· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD A LOUD ROARING SOUND COMING FROM THE REAR OF THE VEHICLE. THE REAR DRIVER'S SIDE WHEEL THEN SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE REAR BRAKING SYSTEM WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000. THE VIN WAS NOT AVAILABLE.

• 12/24/2015· UNKNOWN OR OTHER

  MY WIFE AND DAUGHTER WERE TRAVELING ON OUR 2010 SIENNA ON 07/11/2015 (SAT) AND THE GEARS SEIZED UP WHEN THEY WERE TURNING INTO A BUSY 4-LANE ROAD. IN SPITE OF COMPLETE LOSS OF TRANSMISSION, DUE TO THE SHEER MOMENTUM OF THE VEHICLE, MY WIFE WAS ABLE TO DIRECT THE VEHICLE TO THE RIGHT SIDE OF THE ROAD. WHEN SHE CALLED ME, I ARRIVED TO SEE MY DAUGHTER CRYING AND STANDING ON THE SIDE WHILE MY WIFE WAS TRYING TO PUSH THE VAN FURTHER RIGHT WITH THE HELP OF AN OLD COUPLE WHO WERE EXTREMELY HELPFUL. LUCKILY, MY WIFE AND DAUGHTER ESCAPED WITH NO INJURIES (EXCEPT FOR A STIFF NECK AND BAD HEADACHE FOR A COUPLE OF DAYS FOR MY WIFE) BUT LEFT WITH A LIFE-LONG MEMORIES OF THIS PAINFUL EXPERIENCE. AFTER TOWING THE VEHICLE TO STEVENS CREEK TOYOTA, I WAS TOLD THAT THAT THE TRANSMISSION SYSTEM HAD COMPLETELY FAILED (METALLIC PARTS CHIPPED AND GROUND AS PER TECHNICIAN) AND HAD TO BE REPLACED WITH AN WHOOPING BILL OF $6K. CONSIDERING THAT BOTH OF US ARE OUR WORKING PARENTS, WE HAD TO PAINFULLY SWALLOW THE COST OF REPAIR AND MOVE ON WITH OUR LIVES UNTIL NOW WHEN I HAD TIME DURING THE END OF YEAR WHEN I WANTED TOYOTA AND ALL SIENNA OWNERS TO KNOW ABOUT OUR ORDEAL AND BE CAUTIONED ABOUT THEIR VEHICLES. MY BIGGEST COMPLAINTS: * WE TRUST OUR FAMILY MEMBERS LIVES IN THE HANDS OF REPUTED VEHICLE MANUFACTURES SUCH AS TOYOTA. WHEN THEIR VEHICLES DO NOT LIVE UP TO THEIR REPUTATION AND CAUSE MENTAL/PHYSICAL ANGUISH, IT IS DEFINITELY DISHEARTENING. * I PAID NEARLY $48K FOR THIS FULLY-LOADED 2010 SIENNA XLE LIMITED. A COMPLETE TRANSMISSION FAILURE AT 70K MILES AND $6K TO REPLACE THE TRANSMISSION IS COMPLETELY UNACCEPTABLE AND I FEEL RIPPED OFF! WE REALLY HOPE TOYOTA GET ITS ACT TOGETHER AND INVEST IN IMPROVING THE QUALITY OF CRITICAL SYSTEMS OF THEIR VEHICLES.

• 12/21/2017· POWER TRAIN,TIRES

  TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V657000 (POWER TRAIN) AND 14V273000 (TIRES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. OURISMAN CHANTILLY TOYOTA-SCION IN CHANTILLY, VIRGINIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 12/19/2018· ELECTRICAL SYSTEM

  THE AUTOMATIC SLIDING DOOR CABLE BROKE, AND WE ARE NOW UNABLE TO OPEN THE DOOR. OUR CHILDREN CAN ONLY EXIT THE CAR FROM THE DRIVER SIDE DOOR. WE UNDERSTAND THAT TOYOTA IS REPAIRING CERTAIN MODEL YEARS WITH THIS SAFETY ISSUE, UNDER AN EXTENDED WARRANTY. IF THE PART IS DEFECTIVE, WHY ARE SOME OWNERS COVERED AND OTHERS PAYING $2000 FOR REPAIRS?

• 12/19/2017· POWER TRAIN

  TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V657000 (POWER TRAIN). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. BILL KIDD TOYOTA (107 INDUSTRY LN, COCKEYSVILLE, MD 21030, (410) 666-5030) AND THE MANUFACTURER WERE NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 12/18/2010· CHILD SEAT

  WE BOUGHT A SUNSHINE KIDS RADIAN XTSL CAR SEAT IN JULY 2010. WE INSTALLED IT USING A SEAT BELT IN OUR 2010 TOYOTA SIENNA. THE SEAT SEEMED FINE UNTIL WE TRIED INSTALLING IT WITH LATCH THIS PAST MONTH. THE SEAT KEPT COMING LOOSE. IT WOULD HAVE LESS THAN 1" MOVEMENT AT THE BELT PATH WHEN WE BEGAN OUR TRIP AND BY THE TIME WE GOT HOME, WOULD BE MUCH MORE THAN 1", PROBABLY A COUPLE INCHES. WE THOUGHT PERHAPS IT WAS OUR SON KICKING THE LATCH TIGHTENER, BUT THIS PAST WEEKEND, WE HAD TO USE LATCH WITH IT FOR OUR YOUNGEST CHILD. SHE CANNOT REACH THE LATCH TIGHTENER AT ALL AND THE SEAT KEPT COMING LOOSE AGAIN. THE SEAT MODEL IS 19556 AND WASN'T LISTED IN THE OPTIONS WHEN FILING THIS COMPLAINT. SERIAL NUMBER IS [XXX]. (RELATED VEHICLE INFORMATION: MODEL YEAR=2010, MAKE=TOYOTA , MODEL=SIENNA). *TR

• 12/15/2016· LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER

  THE LATCH ON THE BACK DOOR MELTS WHEN THE WEATHER IS HOT, LEAVING A BLACK, TARRY MESS IN MY HANDS. NOW THAT THE WEATHER IS COLD, THE LATCH ON THE BACK DOOR IS FROZEN SOLID, MAKING IT EXTREMELY DIFFICULT TO OPEN THE BACK DOOR AT ALL. THIS COULD BE DANGEROUS IF I NEED TO OPEN IT QUICKLY. THE VAN IS, OF COURSE STATIONARY WHEN I TRY TO OPEN THE DOOR. THE DASHBOARD ALSO MELTS IN THE HEAT. *TR

• 12/13/2014· STRUCTURE

  VERY SIMPLE. HIT THE BUTTON TO CLOSE THE REAR PASSAGE SIDE SLIDING DOOR, DOOR STARTED TO CLOSE AND CABLE SNAPPED. BROUGHT TO TOYOTA AND THEY SAID IT WAS NOT UNDER WARRANTY AND WOULD COST $1,500.00 TO FIX. TOLD THEM TO GET TO OPEN IN MANUAL AND LEAVE IT AT THAT AS WE DON'T HAVE $1,500.00. FROM WHAT I SEE ON YOUR SITE THIS IS AN ON GOING PROBLEM WITH TOYOTA AND I HOPE YOU CAN GET SOMETHING DONE. *TR

• 12/10/2014· STRUCTURE,TIRES,WHEELS

  I GOT A FLAT TIRE ON I-95, USED THE SPARE WHEEL, NOW I AM UNABLE TO GET THE SPARE WHEEL BACK UP UNDER MY TOYOTA SIENNA. THE TOYOTA SAFETY INTERIM NOTICE RECALL #E1S STATES "EXCESSIVE CORROSION MAY OCCUR ON THE END OF THE SPARE TIRE CARRIER CABLE," WHICH IS THE CASE FOR MY SIENNA. I HAVE CALLED THE TOYOTA CUSTOMER EXPERIENCE CENTER AT 1-888-270-9371 AND THEY KEEP ON SAYING THAT TOYOTA HAS NOT YET COME UP WITH A REMEDY FOR THIS SITUATION. I TOOK MY SIENNA TO THE TOYOTA LUSTINE DEALERSHIP IN WOODBRIDGE, VA, BUT THEY WERE UNABLE TO FIX THE PROBLEM. MY SIENNA IS A VANPOOL FOR SIX PEOPLE COMMUTING BETWEEN WOODBRIDGE, VIRGINIA AND WASHINGTON, DC EVERY DAY. I NEED TO HAVE MY SPARE WHEEL PROPERLY IN PLACE. IT HAS BEEN OVER A HALF A YEAR. PLEASE HELP. *TR

• 12/07/2015· STRUCTURE

  PASSENGER SIDE REAR POWER SLIDING DOOR STOPPED WORKING. DOOR MUST NOW BE OPENED MANUALLY CREATING A HAZARD FOR MY CHILDREN WHEN EXITING/ENTERING IN A BUSY AREA. THIS IS A WELL DOCUMENTED PROBLEM WITH THE SIENNA AND PRIOR MODEL YEARS HAVE BEEN COVERED FOR REPAIR OF THIS DEFECT UNDER A TSB BUT THEY REFUSE TO COVER THE 2010.

• 12/05/2016· STRUCTURE

  WHEN WE WENT TO OPEN THE POWER SLIDING SIDE DRIVERS DOOR..THE WIRE BROKE AND IT WOULD NOT OPEN ALL THE WAY. IT HAD TO BE FORCED CLOSED. THE WIRE THAT CONTROLS THE POWER DOOR HAD BROKE. TOYOTA SAID IT WOULD COST ABOUT $2500.00 TO FIX. WE USED THE OTHER BACK SIDE DOOR UNTIL THE WIRE ON IT BROKE ALSO. IT WAS ABLE TO BE USED MANUALLY. MY BROTHER-IN-LAW WAS ABLE TO GET THE DRIVERS SIDE DOOR UNSTUCK SO WE CAN USE IT MANUALLY ALSO. CAN NOT AFFORD TO PAY $5000.00 TO FIX POWER DOORS.

• 11/28/2016· ELECTRICAL SYSTEM,AIR BAGS

  AIRBAG INFLATOR NEEDS REPLACING. SLIDING DOOR COULD OPEN DURING CAR MOVEMENT

• 11/27/2017· STRUCTURE

  DRIVER SIDE SLIDING DOOR. CABLE HAS COME LOOSE. DOOR NO LONGER OPENS AND CLOSES WHEN PRESSING THE OPEN/CLOSE BUTTON. VEHICLE IS STATIONARY. NOW IT IS VERY DIFFICULT TO MANUALLY OPEN OR CLOSE THE DOOR. PASSENGER MUST NOW EXIT FROM PASSENGER SIDE OF CAR. THIS IS A SAFETY HAZZARD.

• 11/25/2013· SEATS

  I JUST PURCHASED THIS CAR USED AN LOVE IT EXCEPT FOR ONE THING: THE HEAD REST PUSHES MY HEAD FORWARD WHEN SITTING UPRIGHT. I HAVE GOOD POSTURE AND SIT VERTICALLY AND THE HEADREST FORCES MY HEAD FORWARD, CAUSING NECK PAIN. RECLINING THE SEAT MAKES IT DIFFICULT TO REACH THE STEERING WHEEL. I'M A FEMALE WHO IS 5' 8" BUT WITH DISPROPORTIONATELY LONG LEGS AND A SHORT TORSO. I CANNOT MOVE THE SEAT TOO FAR FORWARD SINCE IT CRAMPS MY LEGS. AN ADJUSTABLE HEADREST ANGLE WOULD ALLOW ME TO HAVE THE HEADREST PROTECT ME FROM WHIPLASH IN AN ACCIDENT WITHOUT INDUCING DISCOMFORT EVERY TIME I DRIVE. *TR

• 11/20/2017· STRUCTURE

  SECOND FAILURE OF SLIDING SIDE DOOR WHEREBY CABLE THAT OPENS AND CLOSES THE DOOR AUTOMATICALLY MALFUNCTIONS.THE DOOR GETS JAMMED PARTWAY OPEN TRAPPING PASSENGERS INSIDE. THE ONLY WAY OUT IS TO CUT THE CABLE.

• 11/15/2016· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHEN THE CRUISE CONTROL WAS ACTIVATED, IT WOULD DEACTIVATE INDEPENDENTLY. IN ADDITION, THE BUMPER SENSOR DETECTED OBJECTS THAT WERE NOT IN FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000. UPDATED 01/27/17*LJ CONSUMER STATED PROBLEM IS THE DYNAMIC CRUISE CONTROL. THE CRUISE CONTROL SHUTS OFF WITH A RED LIGHT AND AUDIBLE CHIME WHILE OPERATING. UPDATED 7/6/18*JB

• 11/13/2017· ELECTRICAL SYSTEM

  MY BOTH SIDE SLIDING DOORS ARE NOT FUNCTIONAL. I COULD NOT USE THE KEY FOB TO OPEN OR CLOSE THE DOORS. WONDER IF IT HAS ANY RECALL.

• 11/11/2016· ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM

  OUR 2010 TOYOTA SIENNA RECENTLY HAD A CEL GO ON. NO CODES WERE FOUND BY LOCAL REPAIR SHOP SO TOOK THE CAR TO TOYOTA DEALER. DEALER GAVE US ERROR CODE U0123, U0124, U0126 AND SAID WE WOULD HAVE TO REPLACE THE ABS ACTUATOR PUMP WHICH WILL COST $3600+. I SEARCHED ONLINE AND MANY HAVE/HAD THE SAME PROBLEM. ALSO READ THAT TOYOTA HAS ALREADY COVERED A EXTENSION WARRANTY FOR THE CAMRY HYBRID WITH THE SAME PROBLEM PART. ONE OF THE CODE WAS FOR THE YAW RATE SENSOR WHICH WAS ALSO PART OF A RECALL ON SOME TOYOTA AND LEXUS CARS.

• 11/07/2019· STRUCTURE

  MECHANISM INSIDE RIGHT SLIDING DOOR CRACKED AND DOOR IS PERMANENTLY CLOSED. BOTH LEFT AND RIGHT SIDE THE PULLY WIRE THAT OPENS THE DOOR SNAPPED. BOTH DOORS NOW MALFUNCTIONED WITH ONE DOOR COMPLETELY SEALED CLOSED.

• 11/05/2014· ELECTRICAL SYSTEM,STRUCTURE

  PASSENGER POWER SLIDING DOOR WAS CLOSING WHEN DOOR CABLE ALONG REAR SIDE WINDOW SNAPPED. DOOR WILL NO LONGER OPEN OR CLOSE, EVEN IN MANUAL MODE. THIS IS A SAFETY HAZARD NOT ALLOWING PASSENGERS TO EGRESS IN AN EMERGENCY. A DOOR MALFUNCTION SHOULD FAIL IN A SAFE MODE ALLOWING THE DOOR TO BE OPENED AND/OR CLOSED WHEN A FAILURE OCCURS. TOYOTA COVERED THIS REPAIR UP THRU 2007 MODEL YEAR BUT REFUSE TO COVER REPAIR ON SUBSEQUENT MODEL YEARS DISREGARDING MULTITUDE OF DEFECTIVE DOORS ON LATER MODELS INCLUDING MY 2010 MODEL. THIS IS A POOR DESIGN AND THE CONSUMER SHOULD NOT BE PENALIZED FOR A COMPANY NOT PROPERLY CORRECTING A DOCUMENTED DESIGN ISSUE. *TR

• 11/05/2014· AIR BAGS,STRUCTURE

  THE DASHBOARD IS MELTING AND I AM NOT SURE IF THIS COMPROMISE THE AIRBAG DEPLOYMENT OR WILL CAUSE THE AIR BAG TO DEPLOY DUE TO THE RAPID DETERIORATION OF IT. *TR

• 11/03/2022· POWER TRAIN

  Massive Oil Leak and Loss of Oil Pressure: Oil line burst while driving on the HWY coming back home from a work. Loss nearly all of the oil, but there were no warning lights. Pulled over into gas station. Checked dip stick, completely dry! Catastrophic oil leak without warning. Could have been stalled on the HWY and caused major ACCIDENT. Tried to refill oil but it all leaked out as soon as I started engine. Research around the web and find out that this is a known issue to Toyota for using rubber VVTI oil line - Part # 15772-31030 Now this part is made all metal!

• 11/02/2010· SERVICE BRAKES, HYDRAULIC

  YOU HAVE TO PUSH THE BRAKES VERY HARD AND ALL THE WAY TO THE FLOOR TO GET THE VEHICLE TO STOP. THE BRAKE PADS AND SHOES WERE CHECK AND THEY ARE GOOD. WE ALSO HAD THE BRAKES FLUSHED TWICE. NO FLUID IS LEAKING BUT THE MECHANIC SAID, IT MAY BE THE ABS SYSTEM OR THE MASTER BRAKE CYLINDER BUT THIS WOULD BE UNUSUALLY FOR A CAR OF THIS AGE A 2007 TOYOTA SIENNA. *TR

• 11/01/2017· UNKNOWN OR OTHER

  PASSENGER SIDE SLIDING DOOR. THE CABLE SNAPPED AND THE DOOR WOULD NOT FULLY OPEN.

• 10/31/2019· STEERING,ELECTRICAL SYSTEM,AIR BAGS

  TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT THE HORN AND AIR BAG, ALONG WITH OTHER STEERING WHEEL FUNCTIONS, WERE INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, THE CONTACT STATED THAT THE SPIRAL CABLE ASSEMBLY IN THE STEERING WHEEL WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THERE WERE NO RECALLS PERTAINING TO THE FAILURE; THEREFORE, THEY WOULD NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.

• 10/30/2019· STRUCTURE,UNKNOWN OR OTHER

  SLIDING DOOR CABLE SNAPPED UNEXPECTEDLY CAUSING DOOR TO BECOME INOPPERABLE. IT IS NOW JAMMED SHUT AND WILL NOT OPEN FROM INSIDE OR OUTSIDE, CAUSING A POTENTIAL SAFETY ISSUE. THIS IS SECOND DOOR WHERE THE CABLE HAS SNAPPED AND INOPERABILITY OF DOOR COULD BECOME A SAFETY ISSUE IF PASSENGERS NEED TO EXIT. TOYOTA WILL NOT STAND BEHIND THE DOOR AND ASKS UPWARDS OF $2K TO REPAIR.

• 10/19/2020· STRUCTURE

  THE DASHBOARD IS DEFECTIVE. TOYOTA ACKNOWLEDGE THIS DEFECT, AND ISSUES A FREE REPLACEMENT. HOWEVER, TOYOTA CLAIMS THE WARRANTY PERIOD HAS EXPIRED, AND WILL NOT REPLACE MY DASHBOARD. DUE TO COVID 19 LOCKDOWN, I DID NOT GET IT FIXED EARLIER, AND WAS NOT AWARE THAT RECALLS HAVE EXPIRING AN EXPIRING DATE.

• 10/19/2018· STEERING,SERVICE BRAKES

  WHEN DRIVING AT FREEWAY SPEEDS AND VEERING TO RIGHT OR LEFT, THE VEHICLE STABILITY CONTROL (VSC) SYMBOL LIGHTS UP AND BEEPS WHILE A CLICKING SOUND CAN BE HEARD FROM THE STEERING COLUMN. WHEN THIS HAPPENS, OCCASIONALLY THE BRAKES AUTOMATICALLY GET APPLIED CAUSING A BRIEF LOSS OF CONTROL.

• 10/19/2010· AIR BAGSCrash

  TL*THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHILE DRIVING 45 MPH A VEHICLE REAR ENDED HIM. THE DRIVER SIDE CURTAIN AIR BAG DID NOT DEPLOY BUT THE PASSENGER SIDE CURTAIN AIR BAG DID. THE VEHICLE WAS DESTROYED AS A RESULT. FOUR PEOPLE SUSTAINED MINOR INJURIES. A POLICE REPORT FILED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 11,940.

• 10/17/2019· STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

  WHEN MAKING TURNS AT SPEEDS HIGHER THAN 30 MPH SOMETIMES ON THE FREEWAY OR ESPECIALLY WHEN DRIVING UP A HILL, THE SLIP INDICATOR LIGHT, VSC LIGHT AND ALARM SOUNDS AND OCCASIONALLY WILL AUTOMATICALLY ACTIVATE THE ABS BRAKING SYSTEM (EVEN WHILE YOU'RE STILL PRESSING ON THE ACCELERATOR) WHICH CAUSES YOU TO LOSE CONTROL OF THE VEHICLE TEMPORARILY. THE ABS ACTIVATION DOES NOT HAPPEN EVERY TIME, BUT WHEN IT HAPPENS, IT IS VERY SCARY. THERE ARE MANY PEOPLE ONLINE COMPLAINING OF THE SAME EXACT ISSUE AND TOYOTA CANNOT FIND THE PROBLEM. ONE PERSON STATED THE PROBLEM WENT AWAY ONCE HE REPLACED THE ENTIRE RACK.

• 10/10/2020· UNKNOWN OR OTHER

  DASHBOARD HAS RECENTLY BECOME STICKY EVEN THOUGH WIINDSHIELD IS ROUTINELY COVERED.

• 10/08/2015· SUSPENSION

  SUSPENSION SYSTEMS SPECIFICALLY SHOCKS AND STRUTS ARE WEARING OUT QUICKLY. DIVIDED OPINION BETWEEN MANY LOCAL MECHANICS ON THIS, SOME SUSPECT IT IS CAUSED DUE TO WEAR AND TEAR WHILE OTHERS THINK IT COULD BE DUE TO POSSIBLE MANUFACTURING ISSUES SPECIFICALLY FOR RUNNING IT ON A FULL LOAD - 8 PASSENGER VS 7 PASSENGER CONFIGURATION)

• 10/08/2014· VISIBILITY,STRUCTURE

  2012 FIRST, MY DRIVER SIDE REAR POWER DOOR STOPPED WORKING DUE TO A BROKEN CABLE. IT WAS VERY DIFFICULT TO SHUT THE DOOR MANUALLY EVEN WITH THE POWER SWITCH SHUT OFF. I HAD TO CALL MY HUSBAND TO COME AND ASSIST ME IN CLOSING THE DOOR SO I COULD SAFELY DRIVE WITH MY THREE CHILDREN. THIS REPAIR WAS NOT INCLUDED IN SB-0280-10 WHICH TOYOTA EXTENDED THE WARRANTY ON CERTAIN ISSUES. THOUGH, THE REPAIR WAS COVERED BY TOYOTA AS A ONE TIME "GOOD WILL" PER REPRESENTATIVES. I CONTINUED TO HAVE ONGOING ISSUES WITH REAR POWER SLIDING DOORS STICKING OR NOT CLOSING COMPLETELY. OFTEN THE BEEPING ONCE THE VEHICLE IN GEAR INDICATING THAT THE DOOR IN FACT WAS STILL OPEN. EACH TIME, IT REQUIRED ME TO SWITCH TO MANUAL TO CLOSE DOOR. 2014 THE PASSENGER SIDE REAR POWER DOOR CABLE BROKE. AGAIN, I BROUGHT THE VEHICLE TO TOYOTA. THIS TIME THEY SAID THAT THE REPAIR WOULD COST $1200. AFTER SOME DISCUSSION THEY AGREED TO PAY FOR PARTS ONLY AS A "GOOD WILL REPAIR" LEAVING ME TO PAY OVER $500 FOR LABOR. I CONTACTED TOYOTA CSP, WHO CONFIRMED THAT THIS REPAIR WAS NOT PART OF THE SERVICE BULLETIN LISTED ABOVE. THEREFORE, I WILL NOT BE HAVING THE REPAIR. WE WILL BE USING THE DOORS IN MANUAL MODE. THIS IS A HUGE SAFETY CONCERN FOR FAMILIES WITH YOUNG CHILDREN SITTING IN THE SAFETY OF THE BACK OF A MINIVAN. I HAD TROUBLE EVEN MANUALLY CLOSING THE DOOR AT ONE POINT. FORTUNATELY, THE BEEPING INDICATING AN OPEN DOOR PREVENTED ME FROM DRIVING WITH A PARTIALLY OPEN DOOR. BUT WHO'S TO SAY THAT WILL ALWAYS FUNCTION. I DON'T UNDERSTAND HOW SOME PARTS ARE INCLUDED IN SERVICE BULLETIN AND OTHERS NOT IN THESE DOORS. *TR

• 10/01/2014· STRUCTURE

  WITH IN A WEEK OF OTHER BOTH SLIDING DOORS CAN NOT OPEN , CABLE BROKE ON BOTH SLIDING DOORS CAUSING THE DOORS TO JAM AND CAN NOT BE OPENED TO LET A PASSENGER OUT IN CASE OF EMERGENCY. SAFETY ISSUE !!!! *TR

• 09/26/2011· ELECTRICAL SYSTEM,EQUIPMENT

  PURCHASED NEW 2010 SIENNA VAN. REMOTE CONTROL FAILED BEGINNING OF SEPT 2011. TOOK IT BACK TO DEALERS AND WAS CHARGED TO RE-PROGRAM. *TR

• 09/17/2018· LATCHES/LOCKS/LINKAGES

  TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 45 MPH, THE REAR DRIVER SIDE SLIDING DOOR OPENED ON ITS OWN. THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND THE DOOR CHIME SOUNDED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, CLOSED THE DOOR, AND CONTINUED DRIVING. THE CONTACT STATED THAT THE DOOR OPENED AT LEAST TEN TIMES IN A WEEK. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND FILED CASE NUMBER: 18009170105. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 164,000.

• 09/17/2016· SUSPENSION

  BOTH REAR SHOCKS FAILED AND STARTED WHILE DRIVING (IN MOTION) IN CITY TRAFFIC. VEHICLE HAD 69,000 MILES AT THE TIME. PURCHASED NEW IN 11/2009. VEHICLE IS NOT USED TOW OR HAUL HEAVY LOADS. THE VEHICLE IS DRIVEN IN MAINE. THE TOYOTA DEALERSHIP PERFORMS ALL REPAIRS. VERY EXPENSIVE REPAIR. THE DEALERSHIP NOTED NO VISIBLE OR OBVIOUS REASON FOR 2 REAR SHOCK FAILURES AT SUCH LOW MILEAGE.

• 09/16/2019· ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER

  BOTH BACK SLIDING DOOR CABLES SNAPPED. HAVE BEEN ADVISED THE MOTORS SIEZED CAUSING THE CABLES TO SNAP. NEITHER DOOR WORKS. DRIVER'S SIDE DOOR CAN ONLY OPEN 6 INCHES. THIS IS A SAFETY HAZARD IN EVENT OF EMERGENCY. MY CHILDREN CAN NOT GET OUT OF THE CAR AND CAN NOT OPERATE THE ONE DOOR ABLE TO MANUALLY OPEN. FIX HAS BEEN ESTIMATED AT $1900 PER DOOR. TOYOTA KNOWS THIS IS AN ISSUE. THEY ISSUED A CUSTOMER WARRANTEE ENHANCEMENT FOR IT BUT IT HAS EXPIRED. THEY REFUSE TO REOPEN IT. THERE HAS BEEN A RECALL FOR THIS ON THE 2004-2009 MODEL YEAR AND CURRENTLY A RECALL FOR THIS FOR 2011-2018 MODELS BUT NOT THE 2010. THERE ARE HUNDREDS OF TOYOTA SIENNA'S ON THE ROAD WITH THIS ISSUE AND IT IS COMPLETELY UNSAFE AND TOTALLY UNACCEPTABLE THAT TOYOTA REFUSES TO TAKE RESPONSIBILITY FOR THE 2010'S AND COVER THE COSTS TO FIX THE PROBLEM.

• 09/12/2014· UNKNOWN OR OTHERCrash

  AS I WAS PULLING INTO A PARKING SPACE IN A COMMERCIAL PARKING LOT THE VAN SUDDENLY ACCELERATED WHILE MY FOOT WAS ON THE BRAKE. I HIT THE CAR PARKED FACING ME WHICH STOPPED MY FORWARD MOTION. *TR

• 09/11/2017· ELECTRICAL SYSTEM,STRUCTURE

  2010 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO REAR POWER DOOR MALFUNCTION AND SEEKS REIMBURSEMENT FOR REPAIRS. *LD THE CONSUMER STATED THE WARRANTY WAS EXTENDED, BUT NOT FOR THE 2010 MODEL YEAR. UPDATED 09/11/017*JS

• 09/08/2015· UNKNOWN OR OTHER

  I HAVE A 2010 TOYOTA SIENNA WITH POWER DOORS. THE CABLE TO THE DRIVER'S SIDE REAR SLIDING DOOR SNAPPED WHEN I OPENED IT USING THE INTERIOR OPEN/ CLOSE BUTTON. I AM UNABLE TO OPEN THE DOOR MANUALLY MORE THAN 1 FOOT. TOYOTA ISSUED A WARRANTY POLICY BULLETIN (POL 12-02) CONCERNING POWER SLIDING DOOR CABLES FOR 2004 - 2007 SIENNA VEHICLES. UNDER THE SAME BULLETIN, THEY INCLUDED REAR SLIDING DOOR LATCH ASSEMBLIES ON CERTAIN 2004 - 2010 SIENNA VEHICLES. MY VEHICLE IS SPECIFICALLY LISTED IN THE VIN RANGE FOR 2010, BUT TOYOTA SAYS THE CABLE IS NOT COVERED. TOYOTA EXTENDED THE WARRANTY FOR 9 YEARS OR 120,000 MILES. SEEMS TO ME THERE IS SOME ISSUE RECOGNIZED BY TOYOTA CONCERNING THE DOOR CABLES AND DOORS. I HAVE NO WAY OF USING THAT DOOR AS AN EGRESS POINT.

• 09/08/2012· STRUCTURE

  MY VAN HAS WATER LEAKING AND HAS AN AWFUL MOLD SMELL THAT IS CAUSING ILLNESS AND ASTHMA ATTACKS FOR MY KIDS. TOYOTA WANTS ME TO PAY TO REPAIR THEIR FAULTY WINDOW SEALS. POOR QUALITY AND EVEN POORER SERVICE. *TR

• 09/06/2017· STRUCTURE

  TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER SIDE REAR DOOR DID NOT OPEN AND THE CABLE WAS HANGING OUT THE TRACK. THE VEHICLE WAS TAKEN TO THE DEALER VANDERSTEIN TOYOTA IN ROCHESTER NEW YORK FOR A DIAGNOSIS. THE SLIDING DOOR CABLE FRACTURED AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE REAR DOOR EXPERIENCED THE SAME FAILURE LAST YEAR, BUT IN THE RECENT FAILURE, THE LATCH WAS FRACTURED. THE VEHICLE WAS REPAIRED LAST YEAR. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT THE VIN DID NOT QUALIFY FOR THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. THE VIN WAS NOT AVAILABLE.

• 09/03/2014· ELECTRICAL SYSTEM,STRUCTURE,LATCHES/LOCKS/LINKAGES

  REAR POWER DOORS LOCK UP AND DO NOT WORK. HAVE TAKEN TO DEALERSHIP SEVERAL TIMES. DRIVER SIDE REAR POWER DOOR NOW DOES NOT OPEN. *TR

• 08/27/2016· UNKNOWN OR OTHER

  CABLES FOR BOTH AUTOMATIC SLIDING DOORS SNAPPED. THE DOORS ARE BOTH COMPLETELY UNUSABLE, AS THEY WILL NOT OPEN AT ALL. AS MY 8 YEAR OLD WAS TRYING TO GET OUT OF THE VEHICLE, THE DOOR STOPPED WORKING AND WOULD NO LONGER WORK. THE DRIVERS' SIDE DOOR CABLE SNAPPED LAST WEEK, AND THE RIGHT ONE, TODAY.

• 08/26/2016· POWER TRAIN

  TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED WITH THE KEY REMOVED FROM THE IGNITION, A CHILD IN THE VEHICLE WAS ABLE TO MOVE THE GEAR SHIFT LEVER FROM THE PARK POSITION TO REVERSE. THE VEHICLE WAS ABLE TO ROLL BACKWARDS. THE VEHICLE WAS NOT INVOLVED IN A CRASH. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 168,837.

• 08/25/2010· STRUCTURE

  2010 TOYOTA SIENNA. CONSUMER STATES SEVERE CORROSION OF A SPARE TIRE CABLE *TGW THE CONSUMER STATED HE RECEIVED A RECALL NOTICE IN THE MAIL REGARDING SEVERE CORROSION OF THE SPARE TIRE CABLE. AN INSPECTION OF THE SPARE TIRE CABLE REVEALED CORROSION. THE CONSUMER STATED TO SUGGEST STORING A SPARE TIRE CONTAMINATED WITH ROAD DIRT, SALT AND OTHER POSSIBLE CONTAMINANTS INSIDE THE VEHICLE IS UNPROFESSIONAL AND DANGEROUS. THE CONSUMER IS REQUESTING A NEW SPARE TIRE CABLE AS SOON AS POSSIBLE. *JB

• 08/22/2011· ENGINE AND ENGINE COOLINGCrash

  MY WIFE WAS RETURNING HOME WITH HER 2011 TOYOTA SIENNA VAN. SHE PULLED INTO THE DRIVEWAY, TOOK HER FOOT OF THE GAS AND PUT ON THE BRAKE BUT THE VAN ACCELERATED RIGHT INTO MY 2011 FORD FUSION, CAUSING A LOT OF DAMAGE. I WON'T KNOW EXACTLY HOW MUCH UNTIL THE BODY SHOP CALLS ME TOMORROW. OF COURSE I KNOW THE SIENNA WASN'T EVEN ON TOYOTA'S RECALL, BUT I HAVE SEEN MANY REPORTS OF THE SAME PROBLEM ON LINE. MY WIFE IS NOW AFRAID TO DRIVE THE VEHICLE AND WE DON'T KNOW WHAT TO DO? *TR

• 08/20/2010· POWER TRAIN

  2010 TOYOTA SIENNA : WHEN DRIVING, THE SLIGHTEST TOUCH OF THE GEAR SHIFTER CAUSES A SHIFT INTO NEUTRAL. THE GEAR SHIFTER IS EXTREMELY (AND POSSIBLY DANGEROUSLY?) SENSITIVE. *TR

• 08/17/2020· STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

  WHEN ENTERING A SLIGHT CURVE IN THE ROAD AT MODERATE IN TOWN SPEEDS THERE IS A CLICKING SOUND TO THE LEFT OF THE STEERING WHEEL IN THE DASH THEN THE TRACTION CONTROL SENSOR LIGHTT GOES ON. WHILE FREEWAY DRIVING, IT HAS HAPPENED 3 TIMES OUT OF THE BLUE AND WARNING BUZZERS SOUNDED VSC LIGHT AND TRACTION CONTROL LIGHT WENT ON AND THE STEERING JERKED...ENGINE LOST POWER ...VERY SCARY.I HAD RACK AND PINION STEERLING ASSEMBLY REPLACED AT ABOUT 40,000. THE PROBLEM STARTED AT ABOUT 110,000 MILES. I HAD ALL THE WHEEL SENSORS REPLACED AT ABOUT 115,000. I TOOK IT INTO TOYOTA DEALERSHIP THEY SAID THEY COULDN'T FIND A PROBLEM. TOOK IT TO 2 DIFFERENT MECHANICS ...ONE CHANGED THE SENSORS.COMPANY SAYS IT HASN'T BEEN A PROBLEM BUT ON THE INTERNET THERE ARE LOTS OF IDENTICAL POSTS. DEFINITELY A SAFETY ISSUE.I'VE HAD THE CAR 11 YEARS AND ALWAYS DID SCHEDULED MAINTENANCE. PLEASE SEE WHAT THE ISSUE IS.