Safety ratings
2010 Toyota RAV4 4-DR. w/SAB
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (14)
- SUSPENSION:REARCampaign 13V383000 · 28/08/2013
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Risk: Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. IMPORTANT: This recall supersedes Toyota and Lexus recall 12V-373. All vehicles that have been inspected and remedied under the previous recall need to be re-inspected and have the appropriate remedy applied.
- VEHICLE SPEED CONTROL:ACCELERATOR PEDALCampaign 11V113000 · 24/02/2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 LEXUS LX570, 2003 THROUGH 2009 TOYOTA 4RUNNER, AND 2006 THROUGH 2010 RAV4 VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
Risk: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Fix: THE REMEDY IS NOW AVAILABLE. THE SAFETY RECALL BEGAN EARLY APRIL 2011. THE REMEDY WILL INVOLVE MODIFICATION OR REPLACEMENT OF THE ACCELERATOR PEDAL AND REPLACEMENT OF ANY TOYOTA ALL-WEATHER FLOOR MAT. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-800-255-3987.
- VISIBILITY:POWER WINDOW DEVICES AND CONTROLSCampaign 15V689000 · 22/10/2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
Risk: If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Fix: Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
- VEHICLE SPEED CONTROL:ACCELERATOR PEDALCampaign 10V017000 · 21/01/2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 AVALON, MODEL YEAR 2007-2010 CAMRY, MODEL YEAR 2009-2010 COROLLA, COROLLA MATRIX, RAV4, MODEL YEAR 2010 HIGHLANDER, MODEL YEAR 2008-2010 SEQUOIA, AND MODEL YEAR 2007-2010 TUNDRA VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.
Risk: THE ACCELERATOR PEDAL MAY BECOME HARD TO DEPRESS, SLOW TO RETURN TO IDLE, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION, INCREASING THE RISK OF A CRASH.
Fix: DEALERS WILL INSTALL A REINFORCEMENT BAR IN THE ACCELERATOR PEDAL WHICH WILL ALLOW THE PEDAL TO OPERATE SMOOTHLY. GM WILL NOTIFY OWNERS FOR THE PONTIAC VIBE PLEASE SEE 10V-018. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON FEBRUARY 5, 2010 AND WILL BE COMPLETED ON MARCH 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
- SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLERCampaign 14V743000 · 19/11/2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Risk: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Fix: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
- SEAT BELTS:REAR/OTHERCampaign 16V096000 · 19/02/2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2012 RAV4 vehicles manufactured July 28, 2005, to December 19, 2012, and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the event of a frontal collision, the rear seat belts for the outboard seats may be cut by the seat cushion frame.
Risk: A cut seat belt may not properly restrain the seat occupant, increasing their risk of injury in a crash.
Fix: Toyota will notify owners, and dealers will install a protector over both rear seat cushion frames, free of charge. The recall began on June 24, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0F.
- VISIBILITY/WIPERCampaign 15V577000 · 18/09/2015
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2009-2012 RAV4 vehicles manufactured October 27, 2008, to December 19, 2012 and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the affected vehicles, water may drip onto the joint that connects the wiper linkage to the wiper motor.
Risk: Over time, the dripping water may cause corrosion and wear at the joint, potentially resulting in the separation of the wiper linkage. Once this occurs, the wipers would not function, reducing driver visibility and increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the water diverter channel. In addition, a new wiper linkage with a wiper motor crank arm will be installed. The wiper linkage will have a protective cover over the wiper linkage joint to minimize water splash and a retainer ring to prevent the wiper arm from separating from the wiper motor. The recall began on November 7, 2016. Owners may contact Toyota's customer service number at 1-800-331-4331.
- AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVECampaign 13V014000 · 16/01/2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Risk: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Fix: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
- SUSPENSION:REARCampaign 16V596000 · 12/08/2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.
Risk: Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Fix: Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.
- EQUIPMENT:OTHER:LABELSCampaign 13V123000 · 09/04/2013
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
Risk: An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Fix: Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
- EQUIPMENT:OTHER:LABELSCampaign 10V035000 · 03/02/2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Risk: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Fix: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
- EQUIPMENT:OTHER:LABELSCampaign 10V036000 · 03/02/2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Risk: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Fix: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
- SUSPENSION:REARCampaign 12V373000 · 02/08/2012
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Risk: Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.
- SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLERCampaign 16V396000 · 02/06/2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Risk: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Fix: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Owner complaints
Most-reported areas
- SUSPENSION101
- VEHICLE SPEED CONTROL83
- POWER TRAIN38
- UNKNOWN OR OTHER37
- SERVICE BRAKES34
- AIR BAGS28
- ENGINE21
- VISIBILITY/WIPER20
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/29/2021· UNKNOWN OR OTHER,ENGINEFire
While driving my vehicle, it began to smoke under the hood. I exited the highway in order to pull over in a safer location. Some smoke started coming through the vent in the car as I pulled over. I exited the car and moved away and small flames began at the air vents on the outside. After I called 911, The fire kept building until the front half of the car was engulfed. The fire department came and put out the fire. They weren’t sure the exact cause, but believe it started in the engine. My car was up to date on inspection and was not yet due for an oil change. No dashboard service lights were on beforehand. I had State Farm insurance and am not sure yet if they were able to find anything from their investigation.
- 12/29/2009· SUSPENSION
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING 50 MPH HE HEARD A GRINDING SOUND COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE HUB AND BEARING ASSEMBLY WAS REPAIRED AT AN EXPENSE OF $432.41. THE FAILURE MILEAGE WAS 48985. THE CURRENT MILEAGE WAS 49000.
- 12/28/2016· AIR BAGSCrash
TL* THE CONTACT OWNED A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATE 30 MPH, THE REAR SWERVED CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT CRASHED INTO A POLE AND THE DRIVER FRONTAL AIR BAG FAILED TO DEPLOY CAUSING THE CONTACT TO FRACTURE SEVERAL RIBS. THE CONTACT ALSO WANTED TO STATED THAT NHTSA CAMPAIGN NUMBER: 13V383000 WAS PERFORMED HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
- 12/28/2011· SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
AT APPROXIMATELY 18:30 ON DECEMBER 27, 2011, I EXPERIENCED AN UNINTENDED ACCELERATION EVENT IN MY 2010 TOYOTA RAV4. I WAS STOPPING FOR A RED LIGHT ON PACIFIC COAST HIGHWAY IN SEAL BEACH, CALIFORNIA AT THE CORNER OF FIRST STREET WHEN I NOTICED IT WAS DIFFICULT TO APPLY THE BRAKE, AND THE CAR DID NOT APPEAR TO WANT TO STOP. I APPLIED THE BRAKE MORE FORCEFULLY AND WAS EVENTUALLY ABLE TO STOP IN THE LEFT HAND TURN LANE, HOWEVER THE CAR KEPT LURCHING FORWARD AS IF IT WANTED TO BREAK FREE OF THE BRAKE. HAVING HEARD THE WIDESPREAD PUBLICITY REGARDING THE UNINTENDED ACCELERATION PROBLEM IN TOYOTA VEHICLES, AND HAVING PREVIOUSLY EXPERIENCED THE PROBLEM ON ONE OCCASION OVER A YEAR EARLIER, I THOUGHT THIS MIGHT BE THE ISSUE. I PUT THE CAR INTO PARK AND THE ENGINE IMMEDIATELY REVVED UP TO AN ALARMING RATE. I TURNED OFF THE IGNITION IN PANIC BEFORE I WAS ABLE TO LOOK AT THE TACHOMETER. HOWEVER, JUDGING BY THE SOUND AND LATER EXPERIMENTATION WITH REVVING WHILE PARKED, I BELIEVE THE RPM MUST HAVE BEEN IN THE 4000-5000 RANGE AT THE TIME OF THE INCIDENT. I WAS PARTICULARLY SHAKEN BY THIS EVENT BECAUSE I HAD ALREADY HAD THE RECALL SERVICE PERFORMED THAT WAS SUPPOSEDLY INTENDED TO ADDRESS THE UNINTENDED ACCELERATION ISSUE. THIS RECALL SERVICE WAS PERFORMED MAY 10, 2011 AT DESERT TOYOTA IN TUCSON, ARIZONA. I HAD EXPERIENCE THE UNINTENDED ACCELERATION ISSUE ONCE BEFORE, BUT IT WAS NOT NEARLY AS DRAMATIC. I DO NOT RECALL THE DETAILS, BUT IT WAS IN SOUTHERN ARIZONA IN EARLY 2011 AND MY MEMORY IS THAT TAPPING THE ACCELERATOR AND BRAKE PEDALS RESTORED THE CAR'S OPERATION TO NORMAL FAIRLY QUICKLY. I WAS LITTLE CONCERNED ABOUT IT HAPPENING AGAIN SINCE THE RECALL SERVICE HAD BEEN PERFORMED. *TR
- 12/27/2012· SUSPENSION,SERVICE BRAKES, HYDRAULIC
I HAVE TAKEN MY 1 MONTH CERTIFIED NEWLY PURCHASED VEHICLE FOR WHAT I DESCRIBE AS BRAKES/SUSPENSION PROBLEMS. ACCORDING TO THE DEALERSHIP, THEY CANNOT FIND ANY PROBLEMS WITH THE CAR. I HAVE ALREADY STATED THAT I DRIVE WITH MY GRANDKIDS IN THE CAR. THEY SEEM TO IGNORE AND FIND NOTHING WRONG WITH THE VEHICLE. I FEEL THERE IS DEFINITELY A SAFETY ISSUE! *TR
- 12/26/2016· FUEL/PROPULSION SYSTEM
TOLD THAT EVAP CANISTER NEEDS REPLACED - COSTS $1,200. TOLD NOT NECESSARY TO FIX, BUT 4WD WON'T WORK WITHOUT BEING FIXED. ACCELERATION RANDOMLY INCREASES AND DECREASES.
- 12/22/2017· AIR BAGS
"TAKATA RECALL"
- 12/22/2010· UNKNOWN OR OTHER
THE 2010 RAV4 ROLLS BACKWARDS WHILE IN DRIVE. I FIRST NOTICED THIS WHILE STOPPED A RED LIGHT IN TRAFFIC. I TOOK MY FOOT OFF THE BRAKE AND THE CAR PROCEEDED TO ROLL BACKWARDS AND DID NOT STOP UNTIL I APPLIED BRAKE PRESSURE. I'VE ALSO EXPERIENCED THIS WHILE STOPPED TO REMOVE MY MAIL FROM MY MAIL BOX AND THE CAR ROLLED BACKWARDS INTO THE ROADWAY WHILE IN DRIVE. IT HAPPENED AGAIN WHEN I WAS IN MY DRIVEWAY THE CAR WHILE IN DRIVE ROLLS BACKWARDS, FREELY, WITH NO SIGN OF STOPPING UNTIL I APPLY BRAKE PRESSURE. THIS IS EXTREMELY DANGEROUS AND UNEXPECTED WHEN IT HAPPENS. MY TOYOTA DEALERSHIP CLAIMS THIS IS NORMAL FOR THIS CAR. FRANKLY, I DON'T FEEL SAFE IN THE CAR. THANKFULLY, NO ONE HAS BEEN INJURED WHEN THIS HAPPENS. I'M NOT SURE IF THE FAILED COMPONENT IS THE DRIVE TRAIN, THE TRANSMISSION OR THE HYDRAULICS. THIS REALLY NEEDS TO BE LOOKED INTO BY SOMEONE BEFORE ANYONE IS KILLED OR INJURED.
- 12/20/2018· FUEL/PROPULSION SYSTEM
IN THE PAST 4 YEARS THE CHARCOAL CANISTER AND PURGE VALVE HAS GONE BAD. WHY DOES THE HAVE TO BE REPLACED SO OFTEN? I'M ON A FIXED INCOME AND CAN'T AFFORD TO REPLACE THIS EVERY FOUR YEARS, THEN I BOUGHT THIS VEHICLE GOOD FAITH.
- 12/20/2016· AIR BAGS,UNKNOWN OR OTHERCrash
I WAS INVOLVED IN AN ACCIDENT WHEN MY RAV4 PULLED TO OVER THE RIGHT SIDE OF THE ROAD CAUSING THE VEHICLE TO STRIKE A TREE CAUSING 7 BROKEN RIBS AND IT TOTALED MY CAR .I SAW A RECALL THAT WAS ISSUED IN SEPTEMBER THAT THE REAR TIRE RODS CAN CAUSE YOU TO LOSE CONTROL CAUSING A CRASH RECENTLY AND I KNOW THAT WAS THE REASON FOR THIS CRASH I DRIVE THIS ROAD FREQUENTLY AND HAVE NEVER HAD AN ISSUE UNTIL AUGUST 11TH MY BOTH ARMS WERE INJURED AND MY CHEST AND SHOULDER HAD SCRAPES AND CUTS TO WHICH I BLAME ON THE MANUFACTURER, I AM STILL RECOVERING FROM MY INJURY AND ALSO BELIEVE THE AIRBAG DIDN'T DEPLOY IN TIME BECAUSE OUT OF THE 7 BROKEN RIBS MY STERNUM BONE WAS BROKEN FROM THE STEERING WHEEL!!
- 12/19/2010· AIR BAGS
DATE: 12/19/2010 FROM: [XXX] RE: 2010 TOYOTA RAV 4 LEASE/ AIR BAG SAFETY CONCERN I RECENTLY LEASED A RAV4 FROM YOUR DEALERSHIP. I TRADED A 2007 PRUIS AND HAVE OWNED NUMEROUS TOYOTAS. MY REASON FOR LEASING THE RAV 4 WAS TO MAKE LIFE EASIER AND SAFER FOR MY SPOUSE WHO IS UNDERGOING CANCER TREATMENT. I MADE THIS FACT KNOWN TO MY SALESMAN SONNY ROTHWELL AND BROUGHT HER WITH ME TO TEST HER GETTING IN AND OUT OF THE VEHICLE AND GENERAL COMFORT. THE VEHICLE WAS NOT RUNNING DURING THIS TEST. I DROVE THE VEHICLE APPROXIMATELY 5000 MILES WITHOUT PAYING ATTENTION TO THE DASH WARNING LIGHT REGARDING AIR BAG ACTIVATION. WHEN I FINALLY CHECKED WITH YOUR SERVICE DEPARTMENT, THEY STATED THAT THE AIR BAG LIGHT INDICATES THAT THE AIR BAG IS NOT IN ACTIVE MODE WHEN OFF AND THAT THIS OCCURS WHEN THERE IS NOT ENOUGH WEIGHT IN THE PASSENGER SEAT. I ASKED THE AMOUNT NEEDED TO ACTIVATE THE ON POSITION AND THEY DID NOT KNOW. MY WIFE IS 5 1 AND WEIGHS 86 POUNDS AND I WOULD NEVER HAVE LEASED THIS VEHICLE IF I WOULD HAVE KNOWN SHE WOULD NOT HAVE THE BENEFIT OF AIR BAG SAFETY. AIR BAGS SAVED MY WIFE AND MOTHER IN-LAW SEVERAL YEARS AGO. I CALLED TOYOTA CORPORATE 800 331-4331 AND EXPLAINED MY PROBLEM. THEY STATED THAT IT REQUIRES 90LBS OF WEIGHT TO ACTIVATE AIR BAG AND THAT THIS COULD NOT BE ADJUSTED. REF# 1012030063 I LATER CALLED SERVICE MANAGER DAVID NEWTON AND HE CONFIRMED THE 90 LB WEIGHT REQUIREMENT. HE SUGGESTED I BRING THE CAR IN. PRIOR TO BRINGING THE VEHICLE TO THE DEALER, I TESTED THE FRONT SEAT BY HAVING MY WIFE SIT IN THE SEAT WITH A 16 LB BOWLING BALL ON HER LAP. THE AIR BAG LIGHT WAS STILL SHOWING OFF. I ALSO READ MY OWNERS MANUAL AND FOUND NO INDICATION OF ANY WEIGHT REQUIREMENT FOR AIR BAG ACTIVATION. THERE WERE REFERENCES TO CHILDREN AND LUGGAGE IN PASSENGER SEAT. I BROUGHT THE CAR INTO YOUR DEAL PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
- 12/17/2018· SUSPENSION
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION). THE MECHANIC FOUND THAT THE VEHICLE WAS NOT AFFECTED BY THIS RECALL, BUT IT WAS REPAIRED ANYWAY AT TOYOTA OF PORTLAND (55 NE BROADWAY ST, PORTLAND, OR 97232, (503) 284-1105). AT NO COST. TOYOTA?S PRESCRIBED RECALL REPAIR INVOLVES APPLYING AN EPOXY TO THE ADJUSTMENT NUTS ON THE REAR LOWER SUSPENSION ARMS (TOYOTA PART # 4871042020), PER THE INSTRUCTIONS SPECIFIED BY TOYOTA (SAFETY RECALL ?CSJ?). IN DECEMBER 2018, A TIRE SERVICE CENTER NOTED THE CONTACT?S REAR WHEELS WHERE OUT OF ALIGNMENT BUT THAT THEY COULD NOT PERFORM AN ALIGNMENT DUE TO THE APPLICATION OF THE EPOXY ? WHICH SEIZED THE ADJUSTMENT NUTS IN PLACE. THE CONTACT IS NOW UNABLE TO HAVE A REAR ALIGNMENT PERFORMED. CONTACT RETURNED THE VEHICLE TO THE DEALER, WHO STATED THAT THE SUSPENSION ARMS MUST BE ENTIRELY REPLACED IN ORDER TO REALIGN THE REAR WHEELS ? WITH TOYOTA INSISTING THE RECALL WORK (APPLYING EPOXY) IS PERFORMED AGAIN AT CONTACT?S EXPENSE. CONTACT WAS QUOTED $1050 BY TOYOTA DEALERSHIP TO PERFORM THE WORK. PRIOR TO THE RECALL, A REAR ALIGNMENT COULD BE PERFORMED AT THE SAME DEALERSHIP (OR ANY INDEPENDENT MECHANIC) ? UTILIZING THE ADJUSTMENT NUTS ? FOR APPROXIMATELY $85. IN SUMMARY, THE CONTACT BELIEVES TOYOTA?S PRESCRIBED RECALL REPAIR HAS INTRODUCED A SAFETY ISSUE DUE TO REMOVING THE ABILITY TO HAVE INDEPENDENT MECHANIC PERFORM A REAR ALIGNMENT.*DT *JB *TR
- 12/17/2012· VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE ENTERING A RESIDENTIAL GARAGE, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY. THE CONTACT APPLIED THE BRAKES BUT THE MORE THE CONTACT DEPRESSED THE BRAKE, THE FARTHER THE VEHICLE ACCELERATED. THE CONTACT SHIFTED INTO NEUTRAL AND THE ENGINE WAS TURNED OFF TO STOP THE ACCELERATION FAILURE. THE MANUFACTURER AND DEALER WERE BOTH NOTIFIED OF THE PROBLEM BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 45,000.
- 12/16/2016· SUSPENSION
THERE IS A 3RD RECALL AS OF SEPTEMBER 2016 FOR ARM SUSPENSION ARMS TO BE REPLACED BUT 3 DIFFERENT DEALERSHIPS DO NOT HAVE THE PARTS TO REPLACE THEM. PROBLEM NEEDS TO BE CORRECTED.
- 12/16/2010· VEHICLE SPEED CONTROLCrash
TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 5 MPH THE VEHICLE ACCELERATED VERY RAPIDLY. SHE ENGAGED THE BRAKES AND THE VEHICLE CONTINUED TO ACCELERATED AND CRASH INTO A CONCRETE BARRIER. SHE SUSTAINED BRUISES TO HER ARM AND LEG. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED FROM THE FENDER AT AN ANGLE TO THE DRIVER'S SIDE DOOR. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 8,110.
- 12/16/2010· POWER TRAIN,ELECTRICAL SYSTEM
2010 RAV 4 ACCELERATOR STUCK GOING INTO REVERSE WITH THE RIGHT FOOT SECURELY ON THE BRAKE PEDAL. PLACED CAR IN PARK AND THE CAR HIT RED LINE 7000RPM. LOOKING AT THE ACCELERATOR PEDAL, THERE IS NOTHING TOUCHING THE PEDAL. THE ONLY WAY TO STOP THE ACCELERATION PROBLEM IS TO SHUT ENGINE OFF. STUCK ECM COMPUTER. *TR
- 12/15/2015· VISIBILITY/WIPER
MY DRIVER SIDE SUN VISOR HANGS DOWN ABOUT 1.5 INCH FROM THE CEILING ALL THE TIME. IT DOES NOT STAY UP CLOSE TO THE TOP AT ALL AND IT BLOCKS MY VIEW. IT IS HARD TO SEE THE TRAFFIC LIGHT WITH IT HANGING DOWN SO I HAVE TO HOLD IT UP WITH ONE HAND WHILE DRIVING. I HIT MY HEAD ON IT A COUPLE OF TIMES WHILE GETTING INTO THE CAR. I CALLED TOYOTA AND THEY TOLD ME THAT THERE IS NO RECALL ON SUN VISORS FOR RAV 4. I WILL HAVE TO GET IT FIXED FROM THE DEALER WHO CHARGES APPROX. $150. I CAME ACROSS MULTIPLE COMPLAINTS ABOUT THE SAME PROBLEM FROM RAV4 AND CAMRY OWNERS. THIS IS A VERY SERIOUS ISSUE AND IT CAN CAUSE ACCIDENTS AND HEAD INJURIES. TOYOTA HAD A RECALL ON VISORS FOR CAMRY AND NOT FOR RAV4. I AM DEEPLY DISAPPOINTED THAT TOYOTA IS NOT TAKING ANY ACTION ON THIS ISSUE.
- 12/15/2010· VEHICLE SPEED CONTROL
2010 TOYOTA RAV 4. CONSUMER STATES PROBLEM WITH SUDDEN ACCELERATION. *TGW THE CONSUMER STATED HE WAS STOPPED AT A RED LIGHT WAITING FOR THE LIGHT TO TURN GREEN. THE CONSUMER STATED HE HAD HIS FOOT ON THE BRAKE, WHEN THE VEHICLE SUDDENLY ACCELERATED. THE CONSUMER STATED HE QUICKLY TURNED THE IGNITION KEY TO THE OFF POSITION AND THE ENGINE STOPPED. WHEN HE TURNED THE ENGINE ON AGAIN, THE ACCELERATION RETURNED. *JB
- 12/15/2010· FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2010 TOYOTA RAV 4. WHILE DRIVING APPROXIMATELY 20 MPH THE GASOLINE TANK STARTED LEAKING AND THE GASOLINE ODOR WAS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THAT THERE WAS A HOLE IN THE FUEL TANK WHICH NEEDED TO BE REPAIRED. THE TECHNICIANS STATED THAT THE VEHICLE HIT DEBRIS WHICH COULD HAVE DAMAGED THE VEHICLE. THE CONTACT STATED THAT THERE WAS NO DEBRIS ON THE ROAD. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.
- 12/10/2016· VISIBILITY/WIPER
I COULDN'T FIND ANOTHER PLACE TO SEND THIS INFO. THIS IS NOT A COMPLAINT. REGARDING THE WIPER, WE HAD AN INTERIM RECALL, WE WENT TO THE DEALER, THEY FIXED IT, BUT THE RECORD YOU HAVE SAYS INCOMPLETE. I JUST WANTED YOU TO KNOW THAT IT HAS BEEN FIXED.IT WAS FIXED BEFORE WE EVEN HAD THE FINAL RECALL NOTICE.
- 12/07/2014· AIR BAGSCrashFire
WAS AT A STANDSTILL WHEN I WAS HIT BY A 1999 DODGE NEON ON RIGHT FRONT SIDE...THE NEON SHRED THE FRONT OF MY CAR FROM PASSENGER SIDE TO DRIVER SIDE, TRAVELING DEEPER INTO THE FRONT END OF THE CAR AS IT WENT ACROSS MY CAR FROM RIGHT FRONT TO LEFT FRONT. THE AIRBAG DID OPEN, HOWEVER, BETWEEN 8 AND 9 O'CLOCK ON THE STEERING WHEEL THE BAG CAUGHT FIRE AND WHEN UP IN FLAMES. THE LEFT SIDE OF THE BAG WAS DAMAGED BY FIRE AND MY LEFT HAND WAS BURNED. WHEN I SAW THE CAR AT THE COLLISION SHOP THE AIRBAG HAD BEEN REMOVED...UPDATED 12/17/14 *BF UPDATED 11/10/2015*JS
- 12/06/2017· STRUCTURE
I PURCHASED NEW FROM TOYOTA OF WARRENTON, VA IN 2010. MY CAR DEVELOPED A PAINT PEELING PROBLEM LAST WINTER. I HAVE BEEN TOLD BY AN AUTO PAINT COMPANY THAT IT IS DUE TO MANUFACTURER MALFUNCTION. I HAVE ATTEMPTED TO CONTACT TOYOTA OF NORTH AMERICA; I FILED A COMPLAINT, MET WITH MY LOCAL DEALER AND DISCOVERED THAT CORPORATE GIVES THE DEALER THE POWER TO DELETE THE CLAIM, PREVENTING ME FROM DEALING DIRECTLY WITH THE MANUFACTURER. IN EFFECT, I HAVE NO RECOURSE.
- 12/05/2017· VEHICLE SPEED CONTROLCrash
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THE VEHICLE SPEED ACCELERATED INDEPENDENTLY CAUSING THE CONTACT TO REAR END THE VEHICLE IN FRONT OF HER, WHILE SHE HAD THE BRAKE PEDAL DEPRESSED. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO MEDICAL INJURIES THAT WERE SUSTAINED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT TOWED, THE CONTACT ABLE WAS TO DRIVE THE VEHICLE HOME. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE AND OFFERED TO BUY BACK THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *TT UPDATED 9/18/18*JB
- 12/05/2011· ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL
WITH THE VEHICLE IN PARK AND THE BRAKE PEDAL DEPRESSED, THE ENGINE REVED IMMEDIATELY TO AROUND 6000 RPM WHEN STARTED. I TURNED OFF THE ENGINE WITHOUT SHIFTING OUT OF PARK, GOT OUT OF THE CAR, AND VISUALLY CHECKED THE FLOORMAT. IT WAS NOT TOUCHING THE THROTTLE PEDAL AND THE THROTTLE PEDAL DID NOT APPEAR TO BE DEPRESSED. AFTER APPROXIMATELY 1 MINUTE I STARTED THE ENGINE A SECOND TIME AND THE SAME THING OCCURRED. I THEN WAITED APPROXIMATELY 5 MINUTES, PUMPED THE THROTTLE PEDAL SEVERAL TIMES, THEN STARTED THE VEHICLE A THIRD TIME. THIS TIME THE VEHICLE STARTED NORMALLY (ENGINE IDLING). I THEN DROVE HOME WITHOUT FURTHER REVING ISSUES AND HAVE NOT HAD ANY REOCCURENCE SINCE THE INCIDENT DATE. I TOOK THE VEHICLE TO A LOCAL TOYOTA DEALERSHIP FOR SERVICE THE NEXT DAY AND WAS TOLD THAT IT WAS A FLOORMAT ISSUE, AND MY DRIVERSIDE FLOORMAT WAS REMOVED BY THE DEALERSHIP. I DISAGREE WITH THIS ASSESSMENT. IT IS IMPORTANT TO NOTE THAT BEFORE I HAD THE REVING ISSUE UPON STARTING THE VEHICLE, MY LAST INTERACTION WITH THE VEHICLE WAS TO HAVE MY FOOT COMPLETELY OFF THE GAS PEDAL AS I WAS STEERING THE CAR INTO A PARKING SPACE, WHEN I WAS USING ONLY THE BRAKE PEDAL TO MODERATE MY SPEED, WITH NO THROTTLE PEDAL PRESSURE BEING APPLIED BY ME, AND WITH THE ENGINE IDLING, AS IS NORMAL. DO NOT SEE HOW THIS COULD BE A RESIDUAL STUCK THROTTLE PEDAL ISSUE WHEN I RETURNED TO MY AUTOMOBLE AND STARTED THE ENGINE TO DRIVE AWAY. THE ONLY OTHER FACTOR WHICH MAY (OR MAY NOT) BE RELEVENT WAS THAT WHEN I TURNED THE ENGINE OFF AFTER PARKING, I DID NOT FIRST TURN THE RADIO OFF, WHICH I USUALLY DO. I BELIEVE I WAS TUNED TO A SATELLITE STATION AT THAT TIME (XM). *TR
- 12/03/2018· VEHICLE SPEED CONTROL,SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 TOYOTA RAV 4. WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT ATTEMPTED TO STOP THE VEHICLE, BUT IT KEPT GOING. THE CONTACT DEPRESSED THE BRAKE PEDAL WITH FORCE AND WAS FINALLY ABLE TO STOP AFTER A FEW ATTEMPTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BRIAN EASLEY TOYOTA (409 SPARTANBURG HWY, HENDERSONVILLE, NC 28792, (828) 693-7261) WHERE IT WAS DIAGNOSED THAT THE CRUISE CONTROL WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 74,000. THE VIN WAS INVALID.
- 12/03/2017· SUSPENSION,AIR BAGSCrash
TAKATA RECALL, MY REAR SWERVED AS I MOVED RIGHT TO AVOID A HEAD ON COLLISION, MY CHEST HIT THE STEERING WHEEL SO HARD THAT I BROKE 6 RIBS INCLUDING MY STERNUM BECAUSE THE AIRBAGS DIDN'T DEPLOY UNTIL AFTER THE IMPACT , I ALSO SAW ANOTHER RECALL THAT WAS ANNOUNCED 2 OR 3 DAYS AFTER MY ACCIDENT WHICH RESULTED IN A TOTAL LOSS WHICH WAS THE REAR SUSPENSION NEEDED TO BE REPLACED BECAUSE IT COULD CAUSE AN ACCIDENT I REPORTED THIS TO NHTSA AND WAS GIVEN A REFERENCE NUMBER10937800, PLEASE KEEP ME UPDATED THIS IS HORRIBLE THAT THESE PEOPLE KNOWINGLY PUT FAULTY PARTS ON A VEHICLE, I AM STILL AFRAID TO DRIVE I FELT MY CAR SHAKING AND BLAMED IT ON THE ROADS, THE WIND, ANYTHING BECAUSE I DIDN'T WANT TO BELIEVE SOMEONE WOULD SELL A VEHICLE KNOWING IT WAS NOT SAFE
- 12/02/2010· SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROLCrash
I WAS GOING ABOUT 4 MPH AROUND A GROCERY STORE PARKING LOT AND THE VEHICLE MADE A LOUD ROARING NOISE AND ACCELERATED. I WAS UNABLE TO STOP ACCEPT FOR A CONCRETE POST IN THE PARKING LOT. I HAD NO CONTROL AND NO BRAKES. THIS INCIDENT HAS LEFT ME WITHOUT A VEHICLE FOR USE. THIS IS DETRIMENTAL TO MY DAILY ROUTINE INCLUDING THE CARE OF MY 93 YEAR OLD FATHER WHO HAS DOCTORS APPOINTMENTS AND OTHER NEEDS THAT REQUIRE A VEHICLE. I HAVE ONLY HAD THE CAR FOR 6 MONTHS AND CANNOT AFFORD TO MAKE CAR PAYMENTS OR PAY $40.00 FOR CAR RENTAL. IT WILL BE OVER 3 WEEKS BEFORE THE DEALERSHIP WILL CHECK ELECTRONIC BOX/THE CAR AND WAS TOLD THAT IT WOULD BE AN ADDITIONAL 3 WEEKS BEFORE I WOULD BE CONTACTED. I WILL NOT BE GIVEN A RENTAL UNTIL PROOF IS DETERMINED. *TR
- 12/01/2021· SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN
The contact owns a 2010 Toyota RAV4. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds. The vehicle was taken to the dealer, but the dealer could not duplicate the failure. The vehicle was taken to another dealer, Nashville Toyota North (2400 Gallatin Pike N, Madison, TN 37115), and diagnosed that the rear differential coupling was leaking oil, the rear driver's side axle bearing was faulty, and the radiator was leaking. The rear differential coupling, rear driver's side axle bearing, and radiator needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that the vehicle was past the nine-year extended warranty coverage. The failure mileage was 97,900.
- 12/01/2016· AIR BAGS
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN AND NHTSA CAMPAIGN NUMBER WERE NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- 12/01/2010· AIR BAGS
TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT HIS PASSENGER WEIGHS 78 POUNDS AND WHENEVER SHE WAS IN THE PASSENGER SEAT THE AIR BAG LIGHT FAILED TO ENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE PERSON SITTING IN THE FRONT SEAT SHOULD BE 80 POUNDS OR MORE BEFORE THE AIR BAG LIGHT WOULD ILLUMINATE. THEY ALSO WERE UNABLE TO ADJUST THE SEAT IN ANY MANNER REGARDING THE AIR BAG LIGHT IN ORDER TO ACTIVATE THE ON POSITION. THE MANUFACTURER STATED THAT SHE WAS NOT THE CORRECT WEIGHT AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 9,300. UPDATED 01/14/11*LJ UPDATED 02/02/11 *CN
- 11/30/2010· VEHICLE SPEED CONTROLCrash
TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE ACCELERATED SUDDENLY ON TWELVE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FIVE TIMES BUT THE FAILURE COULD NOT BE DUPLICATED. THE LATEST OCCURRENCE RESULTED IN THE VEHICLE JUMPING THE CURB AND HITTING A TREE. THE FAILURE ONLY OCCURRED WHEN THE VEHICLE WAS TRAVELING AT A SLOW SPEED OR COMING TO A STOP; THE VEHICLE WAS DIFFICULT TO STOP. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS APPROXIMATELY 71,000.
- 11/29/2010· VEHICLE SPEED CONTROL
TOYOTA RAV4 2009. ELECTRONIC SPEED CONTROL MALFUNCTION. UNIT CONTINUES TO BLINK ON AN OFF WITH NO CONTROL OF THE SPEED OF THE VEHICLE. AT THE SAME TIME THE SLIPPERY ROAD SYMBOL SHOWS UP AND FOR NO REASON (ROAD IS PERFECTLY DRY AND NORMAL). INSTRUMENT PANEL SHOWS NO OTHER SIGNS OF ABERRANT BEHAVIOR. *TR
- 11/29/2010· VEHICLE SPEED CONTROLCrash
TL*THE CONTACT OWNS A 2010 TOYOTA RAV 4. WHILE THE CONTACT WAS DRIVING 5 MPH, THE VEHICLE ACCELERATED OUT OF CONTROL AND CRASHED INTO A WALL OF CONCRETE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE TECHNICIAN WILL REPAIR THE BODY WORK ONLY. THE CONTACT CALLED THE MANUFACTURER WHO STATED AN INVESTIGATOR WOULD BE SENT TO INSPECT THE VEHICLE. THE CONTACT WAS BRUISED AND SLIGHTLY INJURED. A POLICE REPORT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. UPDATED 01/14/11*LJ
- 11/24/2009· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
TL* WHILE TEST DRIVING A 2010 TOYOTA RAV 4, IDLING AT A STOP LIGHT, THE ENGINE BEGAN REVVING AT A RAPID PACE. HE THEN RESTARTED THE VEHICLE TO RESUME NORMAL VEHICLE OPERATION. THE VEHICLE WAS TAKEN BACK TO THE DEALER, IN WHICH HE NOTIFIED THE SALES MANAGER OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 12/15/09. *NJ UPDATED 12/18/09 THE CONSUMER AND THE SALESPERSON WERE AT A STOP LIGHT. THE CONSUMER STATED HIS FOOT WAS ON THE BRAKE, WHEN THE ENGINE BEGAN TO REV VERY FAST. UPDATED 12/22/09
- 11/23/2010· VEHICLE SPEED CONTROLCrash
TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE MOVING THROUGH A PARKING LOT 4 MPH THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT WAS UNABLE TO STOP THE VEHICLE UNTIL IT CRASHED INTO A STONE POOL. THE VEHICLE WAS TOWED FROM THE SCENE TO THE DEALERSHIP. THE VEHICLE SPEED DID NOT INCREASE ENOUGH TO CAUSE THE AIR BAGS TO DEPLOY. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN RECALL CAMPAIGN NUMBER 10V017000, WHICH WAS RELATED TO THE VEHICLE SPEED CONTROL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 8000.
- 11/21/2013· EXTERIOR LIGHTING,STRUCTURECrash
AFTER TAKING TWO SHORT 90 DEGREE TURNS AT A PARKING FLOOR (4TH FLOOR), THE VEHICLE WAS HALF WAY IN THE PARKING SLOT WHEN IT SUDDENLY PICKED UP SPEED AND CRASHED INTO WIRE CABLES AND A CONCRETE POST. THIS TYPE OF SPEED HAD HAPPENED TWICE IN THE PAST WITHIN THREE MONTHS OF PURCHASING THE CAR AS A NEW VEHICLE (BROUGHT IN JAN 2010). AFTER THE 2ND SUCH INCIDENT THE VEHICLE WAS TAKEN TO THE DEALER. THEY COULD NOT DUPLICATE THE ISSUE. THE VEHICLE HAD BEEN TAKEN IN THE PAST FOR GPS CHECK AS WELL. SUBSEQUENTLY THE VEHICLE WAS ASKED TO BE BROUGHT IN FOR A RECALL SERVICE AND THAT WAS COMPLETED AS WELL. THIS INCIDENT WAS THE NEXT TIME WHEN TRYING TO BRAKE TO COME TO A SLOW SPEED IT PICKED UP SPEED. WROTE TO TOYOTA WITH ALL DETAILS BUT THEY SAY THAT THEY COULD NOT DUPLICATE THE ISSUE AND THE VEHICLE DOES NOT SEEM TO HAVE FAULTS. OUR CONCERN IS JUST THAT - THEY CANNOT DUPLICATE THE ISSUE WHICH MEANS IT CAN HAPPEN ANYTIME WITHOUT ANY WARNING. WE ARE 100% SURE THIS WAS NOT DRIVER ERROR AND THAT IT WAS IDENTICAL TO THE PAST INSTANCES. TOYOTA EXPECTS US TO DRIVE THIS VEHICLE WE BELIEVE HAS SOME FORM OF A FAULT. THEY WERE NOT WILLING TO DRIVE IT TO AND FROM THE TEST LOCATION EVEN AFTER THEY SAY THE TEST REVEALED NO FAULTS - THEY HAD IT TOWED BOTH WAYS. THIS IS A PURE SAFETY ISSUE AND THIS CAR SHOULD NOT BE ON THE ROAD EVER AGAIN. MANY PEOPLE CAN GET HURT OR DIE DUE TO PURE CALLOUSNESS OF A VEHICLE MANUFACTURER. TOYOTA MAY MANUFACTURE AND DESIGN GREAT VEHICLES BUT THEY SHOULD ALSO TAKE RESPONSIBILITY FOR ANY SYSTEM OR TECHNICAL MALFUNCTIONS OF THEIR VEHICLES. WE WOULD APPRECIATE THAT YOUR ORGANIZATION TAKES SOME ACTION REGARDING THIS WITH TOYOTA SO THAT THEY TAKE THIS CAR OFF THE ROAD. WE WOULD HATE TO RELY ON TOYOTA'S LETTER KNOWING THEY ARE ACTING WITH NEGLIGENCE AND THEN SELL THIS CAR TO AN INNOCENT BUYER. *TR
- 11/18/2018· POWER TRAIN
YESTERDAY MY CAR DROVE PERFECTLY FINE. TODAY, I AM PULLING OUT OF MY DRIVEWAY TRYING TO ACCELERATE, THERE WAS A DELAYED REACTION, THEN A THUD AND THE CAR JUMPED FORWARD AT THE TIME OF THE THUD. IT DID IT AGAIN WHEN I PULLED INTO A PARKING SPACE, PROPELLING THE VEHICLE FORWARD SUDDENTLY AFTER THE THUD WAS HEARD AGAIN. WHEN I PUT IT IN REVERSE, THE THUD WAS HEARD AGAIN, NOT AS LOUD. ALL OF MY DRIVING WAS ON CITY STREETS, BUT DUE TO THE SUDDEN LERCHING FORWARD AFTER THE THUD SOUND, I KEPT A VERY WISE DISTANCE FROM VEHICLES IN FRONT OF ME. THIS HAPPENED BOTH IN STATIONARY AND ALSO WHILE IN MOTION. IT FEELS LIKE A TRANSMISSION PROBLEM, ALTHOUGH I HAVE READ ABOUT ISSUES WITH ECM SOLENOIDS. THIS CAR HAS RECORD OF BEING SERVICED ON A VERY REGULAR BASIS. IT HAS ABOUT 148K MILES ON IT.
- 11/17/2017· UNKNOWN OR OTHER,VISIBILITY/WIPER
SINCE PREVIOUS RECALL REMEDY PERFORMED FOR THE WATER DIVERTER CHANNEL. IN ADDITION, A NEW WIPER LINKAGE WITH A WIPER MOTOR CRANK ARM WILL BE INSTALLED. THE WIPER LINKAGE WILL HAVE A PROTECTIVE COVER OVER THE WIPER LINKAGE JOINT TO MINIMIZE WATER SPLASH AND A RETAINER RING TO PREVENT THE WIPER ARM FROM SEPARATING FROM THE WIPER MOTOR. WHEN RAINING WATER HAS BEEN DIVERTED INTO VEHICLE FROM BEHIND GLOVE BOX AND LEAKS ON FLOOR MATS AND CARPETING. WATER IS CONTINUING TO SET ON WIPER ASSEMBLY. VERIFIED WATER NOT COMING FROM MECHANICAL MALFUNCTION OR FROM WINDSHIELD AS THIS ONLY OCCURS DURING RAINING PERIODS SINCE RECALL WAS PERFORMED.
- 11/17/2017· SUSPENSION
RECALL SERVICE WAS NOT PERFORMED BY AUTHORIZED DEALERSHIP AS PART OF A SCHEDULED SERVICE ON MULTIPLE RECALLS. NEITHER THE MANUFACTURER NOR DEALERSHIP HAS CONTACTED ME FOR UPDATED RECALL SERVICE. A VERBAL EXPLANATION FOR THIS LACK OF RECALL SERVICE IS THAT A PART IS NOT AVAILABLE TO COMPLETE THIS ONE RECALL SERVICE.
- 11/17/2015· SERVICE BRAKESCrash
I WAS DRIVING ON THE FREEWAY. THE TRAFFIC WAS STOP AND GO. I WAS GOING 10MPH WHEN THE TRUCK IN FRONT OF ME STOPPED. I APPLIED MY BRAKES AND NOTHING HAPPENED. I PUSHED THE BRAKES TO THE FLOOR WITH BOTH FEET AND STILL NOTHING. I HIT THE BACK OF THE TRUCK IN FRONT OF ME. NO DAMAGE TO THE TRUCK JUST MY FRONT END. I GOT OVER TO THE SHOULDER AND THE BRAKES WORKED FINE. I NOTICED THAT WHEN I WAS BRAKING MY ABS LIGHT WAS FLASHING. I TOOK IT TO THE DEALERSHIP. THEY SAID THAT THEY HAD NEVER HEARD OF THAT HAPPENING. BUT WAS I AWARE OF A SERVICE RECALL ON THE SMART STOP TECHNOLOGY. I SAID NO I HAVEN'T. I WAS TOLD THAT THE "RECALL CAME OUT IN 2013" FUNNY BECAUSE MY CAR HAD BEEN TO THE DEALERSHIP IN 2014. WHY WAS IT NOT TAKEN CARE OF THEN. I HAVE READ THAT OTHERS HAVE HAD THIS SIMILAR PROBLEM AND WHERE TOLD THAT THERE IS NOTHING WRONG. I AM VERY THANKFUL I WAS ONLY GOING 10 MPH OR IT COULD OF BEEN ALOT WORSE.
- 11/17/2012· ENGINE
LEAKING WATER PUMP, REPLACED AT 60,000 MILE SERVICE INTERVAL. *TR
- 11/16/2011· SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKES, THE PEDAL WOULD DEPRESS INTO THE FLOORBOARD. THE CONTACT STATED THAT THE PEDAL WAS SO LOW THAT HE WAS ABLE TO SIMULTANEOUSLY DEPRESS THE BRAKE PEDAL AND THE ACCELERATOR PEDAL. THE DEALER TEST DROVE THE VEHICLE AND ADVISED THE CONTACT THAT BRAKE PEDAL WAS SOFT DESIGNED AND WAS OPERATING AS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 6,000.
- 11/15/2012· SUSPENSION
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V373000 (SUSPENSION:REAR). THE REMEDY PART WAS ON A MASSIVE BACK ORDER FOR AN UNREASONABLE LENGTH OF TIME. THE CONTACT WAS DISPLEASED TO KNOW IT HAD BEEN OVER THREE MONTHS SINCE WAITING FOR THE PART AND WAS CONCERNED OF THE SAFETY ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED FAILURE AT THIS TIME.
- 11/15/2012· SUSPENSION
I RECEIVED A SAFETY NOTICE ABOUT MY CAR LIKE 2 MONTHS AGO. AND I STILL HAVENT RECEIVED THE OTHER LETTER SAYING THE PART WAS READY SO I CAN GET MY CAR FIXED. I TRAVEL ALOT WITH MY KIDS AND EVERY TIME I USE MY CAR I FEAR SOMETHING MIGHT HAPPEN. ACCORDING TO THE LETTER SENT. WE WERE SUPPOSE TO GET ANOTHER LETTER SENT OUT TO TELL US THE PART WAS READY AND WE CAN GET THIS PART PUT IN OUR CAR. BUT ITS ALREADY NOVEMBER AND NOTHING YET. PLEASE FOR THE SAFETY OF MY FAMILY AND OTHER FAMILIES. DONT LET SOMETHING TRAGIC HAPPEN TO GET THIS PART SENT OUT!! THANKS!!! THE INCIDENT DATE IS JUST THE DATE THE LETTER WAS SENT OUT. I JUST COULDNT SKIP THAT PART SO I PUT THAT DATE. *TR
- 11/13/2012· WHEELS
ONE WHEEL STUD ON THE FRONT PASSENGER SIDE WAS BROKEN. APPARENTLY IT WAS MADE OF POOR STEEL MATERIAL. I CHECKED INTERNET AND FOUND THIS PROBLEM WAS ALSO REPORTED BY MANY OTHERS. TO OUR DISAPPOINTMENT, SO THE MANUFACTURE AND DEALERS ARE STILL NOT ACCEPTING THE CAUSATION. I AM THINKING BOYCOTT TOYOTA SINCE THEY ARE USING CHEAP POOR PARTS MADE IN CHINA. *TR
- 11/12/2011· WHEELS
SHORTLY AFTER DEALER MAINTENANCE, THREE LUG BOLTS BROKE OFF WHILE TORQUING THE LUG NUTS TO 80 FOOT POUNDS. THE LUG BOLTS APPEAR TO MADE FROM A LOW GRADE OF STEEL. THE DEALER WAS GOOD ENOUGH TO REPLACE BROKEN BOLTS, BUT REFUSED TO REPLACE ALL THE LUG BOLTS. I MAINTAIN THAT ALL MY LUG BOLTS COULD BE DAMAGED TO THE POINT OF NEAR FAILURE AND THAT TOYOTA SHOULD BE USING A HIGHER GRADE STEEL IN THESE BOLTS. *TR
- 11/11/2014· SUSPENSION
WHEN DRIVING AT ABOUT 45-50 MPH LOST CONTROL AS VEHICLE STARTING SHAKING UP AND HAD A NEAR MISS CRASH ON I 5 N DRIVING TO LA. DECIDED TO PULL OVER AND EXIT OUT AND TOOK AN INTERNAL ROAD DRIVING AT 30 MPH AND RETURNED HOME. UPON INVESTIGATION FOUND THAT LAST SAFETY CALL REPAIR FOR REAR SUSPENSION REPAIR WAS PERFORMED ADDING SOME EPOXY TO TIGHTEN UP AND DID NOT FIX THE ISSUE. LOOKS LIKE FREE OF CHARGE REPAIR DONE BY DEALER IS NOT WORKING. I HOPE THOROUGH INVESTIGATION IS PERFORMED AS THE FIX SEEM TO NOT WORK AND STILL CAN CAUSE CRASH. LOOKS LIKE THE PROBLEM STILL PERSISTS: BACKGROUND THE ORIGINAL PROBLEM INVOLVED A WOBBLING REAR SUSPENSION ARM THAT COULD, OVER TIME, RUST OUT. THAT COULD LEAD TO A SUSPENSION FAILURE AND, IN A WORST-CASE SCENARIO, A CRASH. THE MAKER HAS SINCE DISCOVERED THAT THE NUTS IT USED TO ADJUST THE ALIGNMENT OF THE REAR WHEELS ON THE TWO VEHICLES DURING THE AUGUST 2012 RECALL WERE NOT TIGHTENED PROPERLY. THE MAKER HAS NOTIFIED THE NHTSA IT WILL NOW HAVE TO RECALL THE SAME 780,000 VEHICLES TO INSPECT FOR DAMAGE. THE NUTS WILL NOW BE PROPERLY TIGHTENED AND TOYOTA WILL TAKE THE ADDITIONAL STEP OF SEALING THE REAR LOWER SUSPENSION ARMS WITH AN EPOXY COATING DESIGNED TO PREVENT CORROSION. *TR
- 11/10/2010· POWER TRAIN
WHILE DRIVING MY TOYOTA RAV 4 BUILD SEP/2010, COMPLIANCE OCT 2010 AT 20KM PER HOUR, AUTOMATIC, I WAS BEGINNING TO BRAKE GENTLY AND MOVE INTO NEUTRAL WHEN THE ENGINE REV UP AT 8000 RPM. I COMPLETED THE MANEUVER TO PUT THE CAR IN NEUTRAL (WITHIN MILLISECONDS OF THE PROBLEM HAPPENING) AND AFTER WATCHING THE CLOCK SHOWING 8000 RPM FOR 1 SECOND I TURNED THE CAR OFF. I DID NOT SUFFER ANY INJURIES, BUT I HAVE BAD DREAMS ABOUT IT. MY WIFE WAS IN THE CAR AT THE TIME AND SHE ALSO WITNESSES THE EVENT. TOYOTA IS INVESTIGATING... *TR
- 11/10/2010· SERVICE BRAKES, HYDRAULIC
MY NEW 2010 TOYOTA RAV4 MAKES SQUEAKING NOISE FROM THE REAR WHEEL WHILE I APPLY BRAKE AFTER A COLD START. THE NOISE GOES AWAY AFTER APPLYING THE BRAKES COUPLE OF TIMES. *TR
- 11/08/2012· SUSPENSION
FRONT WHEEL BEARING FAILED. *TR