2010 Nissan Murano

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2019· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2010 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT TRAVELED TO THE FLOORBOARD WITHOUT PROPERLY SLOWING THE VEHICLE. THE CONTACT STATED THAT THERE WERE NO SIGNS OF A BRAKE FLUID LEAK; HOWEVER, THE BRAKE FLUID RESERVOIR WENT FROM FULL TO EMPTY ONCE THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE VEHICLE DIRECTIONAL CONTROL BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED ONCE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.

• 12/26/2018· STRUCTURE,VISIBILITY/WIPER

  MY 2010 MURANO SUDDENLY DEVELOPED A LOOSE DRIVER'S INTERIOR SUN VISOR THAT HAS BECAME PROGRESSIVELY WORSE. IT WILL NOT STAY IN THE "UP" POSITION AND WILL DROP DOWN TO THE POINT WHERE IT BLOCKS MY VIEW OUT THE WINDSHIELD WHILE DRIVING. FROM DISCUSSIONS AT VARIOUS NISSAN ONLINE SITES, I HAVE FOUND THAT MANY OTHER OWNERS HAVE EXPERIENCED THE SAME PROBLEM FOR ONE OR BOTH VISORS. SOMETHING INSIDE THE VISOR ITSELF BREAKS AND THE VISOR WILL NO LONGER STAY WHERE ONE SETS IT. I HAVE HAD MINE SUDDENLY FALL DOWN UNEXPECTEDLY WHILE DRIVING OR ESPECIALLY GOING OVER A BUMP, ROAD VIBRATIONS OR SMALL POTHOLE ETC. AND IT WILL NOT STAY UP, SO SUDDENLY WITHOUT WARNING MY VIEW OF THE ROAD AND TRAFFIC IN FRONT OF ME IS BLOCKED. VERY DANGEROUS SITUATION.

• 12/19/2022· POWER TRAIN

  When stepping on the gas after stopping at a stop light or similar situation, the car acts like it's stalling for 2 - 3 seconds before finally going forward. It's intermittent. I've been told by the Nissan dealership that when they did the diagnostic check, that the error code P0868 came up long enough to be caught for the report but did not stop at that error code. This error code says it's "Fluid pressure low". My Nissan advisor said that it is not a hard failure because it did not stop at this error. However, they do recommend that the transmission be replaced. I have been reading a lot online about other Murano owners having this similar issue or an issue with their transmission. I had it at the dealership twice before this last result I mentioned above.

• 12/19/2020· SERVICE BRAKES

  WHILE DRIVING UNDER NORMAL CONDITIONS, 35-50 MPH, DRY, GOOD, SMOOTH, STRAIGHT ROAD CONDITIONS, I APPLIED THE BRAKES AND THE PEDAL WENT ALMOST TO THE FLOOR BEFORE THE BRAKES STARTED BEING APPLIED. I HAVE SINCE LEARNED OF A RECALL FOR PRIOR MODEL YEARS (18V916000) AND SUBSEQUENT MODEL YEARS OF MY VEHICLE DUE TO ABS PROBLEMS. PART OF THE FIX IS TO REPLACE THE DOT3 FACTORY-SPECIFIED BRAKE FLUID SPECIFIED FOR MY VEHICLE WITH DOT4 BRAKE FLUID DUE TO CORROSION OF BRAKE SYSTEM COMPONENTS. I HAVE DETERMINED THAT IT IS IN FACT AN ABS PROBLEM, AS I CAN NOW SKID THE TIRES DURING HEAVY BRAKING, AND THE ANTI-LOCK BRAKE PUMP DOES NOT ACTIVATE. THE BRAKE PEDAL TRAVELS ABOUT 75 PERCENT OF THE DISTANCE TO THE FLOOR BEFORE ANY BRAKING OF THE VEHICLE OCCURS.

• 12/17/2021· POWER TRAIN

  Transfer case I cracked resulting in a sudden stop as I was driving on the road.

• 12/14/2021· SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES

  The contact owns a 2010 Nissan Murano. The contact stated that the brake pedal would intermittently depress to the floorboard without warning. The contact initially had a family member replace the brake master cylinder; however, the failure returned the following day. The contact then took the vehicle to an independent mechanic who recommended that the ABS actuator be replaced. The contact then called the manufacturer and was informed that there was a recall on her vehicle for a brake fluid flush, and the vehicle was towed to a dealer. A diagnostic test was performed, and a brake fluid flush was also performed on the vehicle. The failure returned soon after the repair. The contact took the vehicle back to the dealer and was informed that she had to pay a diagnostic fee to determine the cause of the failure. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 110,300.

• 12/14/2019· AIR BAGS

  I TOOK MY 2010 NISSAN MURANO LE AWD TO MAUS NISSAN OF NEW PORT RICHEY, FL BECAUSE THE PASSENGER SIDE AIRBAG WARNING LIGHT WAS FLASHING. THIS WELL MAINTAINED, GARAGE KEPT VEHICLE WITH 74500 MILES, 95% OF SERVICE/MAINTENANCE DONE BY NISSAN, WAS IN PRISTINE CONDITION, SINGLE DRIVER,NO ACCIDENTS, AND RARELY EVEN A PASSENGER. WHEN I RETURNED 3 DAYS LATER, I WAS TOLD THE LIGHT WAS STILL FLASHING EVEN THOUGH THEY REPLACED THE "K88201AAOE SENSOR SIDE AIRBAG CENTER". I WAS BILLED $1840.81 FOR THIS REPAIR THAT DID NOT FIX THE PROBLEM. I WAS THEN TOLD THE DIAGNOSTICS SAID THEY NEEDED TO REPLACE THE "SEAT OCCUPANT SENSOR" FOR AN ADDITIONAL $4210.81 BECAUSE THE PART WAS INTEGRATED INTO THE FRONT PASSENGER SEAT SO THE WHOLE FRONT PASSENGER SEAT HAD TO BE REPLACED! I WAS THEN ADVISED TO CALL NISSAN'S CORPORATE CUSTOMER CARE AT 1 800 NISSAN1. MY MAUS SERVICE CONSULTANT SAID SHE HAD SEEN CUSTOMERS WITH "130000 MILES AND A BLOWN TRANSMISSION" AND CUSTOMER CARE HAD COVERED THE REPAIR. SHE ALSO SAID THAT THEY WOULD LIKELY REIMBURSE MY $1840.81 SINCE THE REPAIR DID NOT RESOLVE THE ISSUE. I CALLED CUSTOMER CARE AND DETAILED MY SITUATION. A WEEK LATER THEY CALLED TO TELL ME THAT MY REQUEST HAD BEEN DENIED. I REACHED OUT TO MAUS NISSAN VIA THEIR FACEBOOK AND WEB PAGES AS WELL AS A YELP AND GOOGLE REVIEWS. ATTACHED ARE COPIES OF MY INVOICE, ADDITIONAL REPAIR ESTIMATE AND THE ONLY NON AUTOMATED REPLY FROM WITH MAUS NISSAN.

• 12/13/2021· SUSPENSION

  The rear subframe of my 2010 Nissan Murano completely rusted out prematurely and broke when I was driving on a highway. I could not control the car. I almost crashed. The left wheel folded under the car. I had to have the car towed to the repair shop. The car was put on a lift. The rest of the metal on the under carriage is only mildly rusted. The rear subframe, however, is totally rusted out. I could have been killed. Nissan knows about this problem. Obviously inferior metal was used to make the rear subframe. Nissan should have a recall for this problem. It is a safety issue.

• 12/13/2018· SERVICE BRAKES

  THE VDC, BRAKE, TRACTION CONTROL AND ABS LIGHT CAME ON ON THE DASH. I HAD THE VEHICLE DIAGNOSED BY NISSAN AND THEY SAID THERE IS NO RECALL AND THE CAR IS OUT OF WARRANTY. I FILED A COMPLAINT WITH THERE CONSUMER AFFAIRS DEPARTMENT AND THEY SAID THEY ARE UNABLE TO HELP ME WITH THE PROBLEM. NISSAN RELEASED THE CAR TO ME KNOWING IT IS UNSAFE. THEY GAVE ME AN ESTIMATE OF $3000.00 TO REPAIR THE CAR. IN 2009,2011,2014-2017 THE SAME PART AND PROBLEM OCCURRED ON THESE CARS AS WELL. WHY IS 2010 NOT INCLUDED IN THE RECALL? I WOULD LIKE TO KNOW WHY? AND LOOKING FOR SOME HELP WITH THE SITUATION.

• 12/12/2018· POWER TRAIN

  THE VEHICLE WAS IN TRANSIT DURIN MID DAY ON A CITY STREET WHEN IT STOPPED ACCELERATING AND STARTED MAKING NOISES. WAS ABLE TO DRIVE VERY SLOWLY TO NISSAN DEALERSHIP. THE VEHICLE HAD 126,000 MILES SO JUST OVER THE 120,000 EXTENSION. NISSAN REFUSES TO COVER IT.

• 12/11/2017· VISIBILITY/WIPER

  DRIVING NORTH ON THE I-15 FREEWAY, APPROXIMATELY 70 MPH (THE POSTED SPEED LIMIT), IN THE FAST LANE, IT WAS EVENING, DARK OUTSIDE, AROUND 7 PM. THERE WERE NO CURVES IN THE ROAD AT THAT TIME. ALL OF THE SUDDEN MY SUN ROOF GLASS EXPLODED WITH A HUGE BANG SOUND, EXTREMELY LOUD, AND IMMEDIATELY THERE WAS A LOT OF WIND NOISE. I HAD THE INTERIOR SUNROOF SCREEN CLOSED, THANK GOODNESS. OTHERWISE I WOULD'VE BEEN COVERED IN TEMPERED GLASS. I PULLED OFF THE FREEWAY AS QUICKLY AND SAFELY AS I COULD, INTO A GAS STATION PARKING LOT TO EVALUATE THE SITUATION. UPON INSPECTION, I NOTICED THERE WAS APPROXIMATELY A 2' X 1' HOLE IN THE CENTER OF MY FRONT SUNROOM. SHARDS OF GLASS WERE EVERYWHERE, AND THE INTERIOR NETTING WAS SHREDDED. I WAS ABLE TO GET SOME PLASTIC AND DUCT TAPE TO COVER THE WINDOW ENOUGH SO THAT I COULD GET HOME. IT WAS ALSO A WINDY DAY.

• 12/09/2018· SERVICE BRAKES

  BRAKES GOING ALL THE WAY TO THE FLOOR ABS LIGHT COMING ON AND VEHICLE WOULD NOT STOP. ALMOST INVOLVED IN HUGE ACCIDENT! 2009 BEING RECALLED BUT NISSAN HAS DENIED OFFERING US HELP BECAUSE STATES NO OPEN RECALLS ON 2010 SAME EXACT PROBLEM AS 09'S OUR MECHANIC WILL NOT TOUCH BECAUSE STATES IT IS A DEFECT WITH MURANOS AND DOES NOT WANT TO BE HELD LIABLE IN CASE SOMEONE IS KILLED IN MY VEHICLE AS I DRIVE MY CHILDREN DAILY

• 12/08/2017· POWER TRAIN

  THE CAR IS LOSING POWER AT RANDOM TIMES THEN ALL OF A SUDDEN WILL LURCH FORWARD AT FULL POWER. THIS HAS CAUSE ME TO ALMOST GET INTO NUMEROUS ACCIDENTS. THE DEALER HAS ADI THAT SINCE THERE ISNT A CODE COMING UP THAT THEY CANT DO ANYTHING. IVE READ ON THE WEB THAT MANY OTHER PEOPLE HAVE HAD THIS ISSUE AND THAT ITS A TRANSMISSION ISSUE BUT THAT NISSAN WONT ISSUE A RECALL.

• 12/07/2018· SERVICE BRAKESCrash

  THE BRAKE SYSTEM FAILED BACK IN AUGUST CAUSING A TOTAL LOSS OF MY VEHICLE I SPRAINED MY NECK NOBODY WANTS TO KNOW ABOUT WHAT THIS SINGLE VETRAN HAS TO SAY I WAS PULLING INTO A GAS STATION AND THE BRAKES FAILED AND IT WAS OUT OF GAS.

• 12/03/2019· SUSPENSION

  REAR SUBFRAME RUSTED THROUGH AND BROKE IN HALF WHILE DRIVING. CAUSING SEVERE PULL TO THE LEFT AND ERRATIC HANDLING DURING BRAKING.

• 12/01/2025· STEERING,ELECTRICAL SYSTEM

  The radio volume knob has an electrical defect. If you touch or use the volume knob the volume will automatically increase unexpectedly. This is a problem when driving. It will turn up so loud and unexpectedly that I have all most crashed my car. At this point the stereo is inoperable. Also was told the steering column has a crack. I bought this car brand new. That feels like a defective part and not something that the owner should have to replace, but should be the responsibility of the car maker.

• 11/30/2020· POWER TRAIN

  MY VEHICLE INTERMITTENTLY LOSES POWER WHEN GOING UPHILL OR ACCELERATING. FOR EXAMPLE, TWO DAYS AGO I WAS DRIVING UP STEEP HILLS IN THE TN MOUNTAINS AT LESS THAN 20 MPH. WHILE ACCELERATING THE VEHICLE LOST POWER. I SMASHED THE ACCELERATOR TO THE FLOOR AND NOTHING HAPPENED. I STOPPED THE VEHICLE AND PUT IT INTO PARK, AND THEN BACK TO DRIVE. THE VEHICLE WAS ABLE TO ACCELERATE AS NORMAL. SOMETIMES THIS SAME ISSUE HAPPENS WHILE ACCELERATING FROM A STOP.

• 11/28/2015· ELECTRICAL SYSTEM

  I AM THE ORIGINAL OWNER OF MY 5 YEAR OLD CAR. IT HAS LOW MILEAGE AND HAS BEEN REGULARLY MAINTAINED. MY FUEL GAUGE AND MILE RANGE INDICATOR ARE NO LONGER ACCURATE OR IN SYNC. THEY BOTH FLUCTUATE ERRATICALLY. I CAN LEAVE MY DRIVEWAY AND GO TO THE END OF MY STREET (9 HOUSES) AND LOSE 20 MILES ACCORDING TO THE INDICATOR.ON THE OTHER HAND, I HAVE DRIVEN 125 MILES AND END UP WITH MORE GAS THAN WHEN I STARTED.IT HAS BEEN TAKEN TO THE DEALERSHIP 3X WHERE THEY HAVE CHANGED SENSORS ETC. TO FIX THIS. I CONTACTED NISSAN AMERICA WHO HAD ONE OF THEIR ENGINEERS CONTACT THE DEALERSHIP. NISSAN'S FINAL DECISION IS THAT IT IS A CHARACTERISTIC OF THE CAR AND THEY WOULD DO NOTHING MORE. I HAVE MANY CONCERNS ABOUT THIS DECISION. IT ISN'T EASY ESTIMATING WHAT I HAVE IN MY TANK WHEN BOTH GAUGES ARE INCORRECT. IT IS STRESSFUL AND DANGEROUS ESPECIALLY WHEN TAKING LONGER TRIPS. I AM A SINGLE WOMAN AND AM IN MY CAR, DRIVING ALONE, MOST OF THE TIME. WHAT IF I AM IN THE MIDDLE OF TRAFFIC AND BECAUSE OF THE MISREADINGS, I RUN OUT OF GAS? WHAT DOES THIS DO TO THE RE-SALE VALUE OF MY $35,000.00 CAR? IF THIS IS A CHARACTERISTIC OF MY CAR, WHY WASN'T I TOLD ABOUT IT WHEN I BOUGHT IT? THIS IS MORE OF A FLAW THAN A CHARACTERISTIC. HOW MANY OTHER NISSAN OWNERS OUT THERE WITH THIS SAME PROBLEM? I FIND NISSAN"S FINAL DECISION UNACCEPTABLE AND THAT IS WHY I AM CONTACTING YOU. I'D LIKE TO THANK YOU IN ADVANCE FOR YOUR TIME AND CONSIDERATION CONCERNING THIS MATTER. *TR

• 11/26/2019· SERVICE BRAKESCrash

  TODAY, NOV 26, 2019, A DRY, SUNNY DAY NEAR BOSTON MY BRAKES ON 2010 MURANO FAILED AND CAR REAR ENDED THE CAR IN FRONT AT ABOUT 10MPH. PEDAL WENT ALL THE WAY TO THE FLOOR , CAR SLOWED SLIGHTLY BUT WAS UNABLE TO STOP WITH PLENTY OF SPACE TO DO SO IN NORMAL CONDITIONS. UNABLE TO STEER AROUND IT DUE TO ONCOMING TRAFFIC ON LEFT AND HILL ON RIGHT. DAMAGE TO BOTH CARS. POLICE RESPONDED AND CAR EVENTUALLY TOWED TO BODY SHOP.. NOTICED SIMILAR COMPLAINTS BUT WHY NO RECALL?

• 11/23/2022· POWER TRAIN,ENGINE AND ENGINE COOLING

  The contact owns a 2010 Nissan Murano. The contact stated while driving at various speeds, the transmission was slipping in and out of gear. The check engine warning light was illuminated. The vehicle was taken to a local Pep Boys where it was diagnosed that the catalytic converter had failed, the camshaft position sensor, and the power train system also had failed. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 171,000.

• 11/23/2020· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2010 NISSAN MURANO. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AND ATTEMPTING TO SLOW DOWN, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO SLOW THE VEHICLE. THE BRAKE PEDAL WAS PUMPED SEVERAL TIMES AND THE BRAKES OPERATED AS DESIGNED. THE VEHICLE WAS DRIVEN BACK TO THE RESIDENCE WITHOUT FURTHER FAILURES. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND WITHOUT WARNING. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT'S HUSBAND WAS REFERRED TO FIVE STAR NISSAN (839 WARREN DR, WARNER ROBINS, GA 31088, (478) 287-4510) FOR FURTHER ASSISTANCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 99,000.

• 11/22/2022· SEATSFire

  I just got in my car and got on interstate no I turned on the heated seat cause I was alittle chilly and about 10 mins later I smelled something and smelled like burning plastic and yep sure was whole back of seat was in flames and I almost wrecked trying to get to side of the road and I started patting it and I finally found some water and dumped it on it and my hands had plastic melted all over it and now I have blisters and big whole in back of seat and honestly scared to death to even drive!

• 11/22/2019· SERVICE BRAKESCrash

  THIS SYMPTOM OCCURS AT ALL SPEEDS. WHEN BRAKES ARE DEPRESSED, THE PEDAL GOES ALL THE WAY TO THE FLOOR. BRAKES DO NOT FUNCTION PROPERLY CAUSING INCREASED STOPPING DISTANCE. THIS ISSUE IS A HAZARD FOR OCCUPANTS OF THE VEHICLE AND OTHERS ON THE ROAD AROUND THE VEHICLE. THE SYMPTOMS THE VEHICLE IS EXHIBITING ARE IDENTICAL TO 2009 MURANO'S THAT HAVE BRAKE MODULES AND ECU'S RECALLED. THIS VEHICLE HAS BEEN REMOVED FROM USE PENDING REPLACEMENTS OF THE SAME COMPONENTS RECALLED ON THE PRIOR YEAR MURANO'S. THE COST OF THE REPAIRS IS IN EXCESS OF $2000 AND SHOULD BE AT THE EXPENSE OF NISSAN FOR INSTALLING FAULTY COMPONENTS. THIS FAULTY BRAKE SYSTEM CAN BE FATAL IF NOT ADDRESSED, ALL MURANO'S WITH FAULTY BRAKE COMPONENTS NEED TO BE RECALLED BEFORE IT COSTS THE LIVES OF INNOCENT PARTIES. THE EXPENSE OF THE REPAIR OUT OF POCKET MAY DISCOURAGE SOME OWNERS FROM TAKING APPROPRIATE MEASURES, INCREASING THE RISK. TROUBLE SHOOTING OTHER COMPONENTS TO AVOID THE COSTLY PARTS REQUIRED TO REPAIR THE PROBLEM IS A BURDENSOME EXPENSE FOR THE OWNERS AND INCREASES THE SAFETY HAZARDS OF MURANO'S ON THE ROAD.

• 11/22/2010· VISIBILITY

  TL*THE CONTACT OWNS A 2010 NISSAN MURANO. THE CONTACT STATED THAT THE POWER WINDOWS DID NOT HAVE A SAFETY RELEASE/STOP. HE STATED THAT IF ANY BODY PARTS WERE OUT THE WINDOW, THE WINDOWS WOULD NOT GO BACK DOWN IF THEY EXPERIENCED RESISTANCE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VIN WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE WAS APPROXIMATELY 30,000. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.

• 11/19/2019· AIR BAGS,SEATS

  2010 NISSAN MURANO, (PURCH 11/30/2009) I HAVE A PASSENGER AIR BAG SAFETY CONCERN! (CASE # 37896824) THE RED AIR BAG WARNING LIGHT IS FLASHING! (WHILE DRIVING AT ALL SPEEDS AND WHILE IDLING) & THE FRONT PASSENGER SEAT AIR BAG WARNING LIGHT (YELLOW), REMAINS ON - INDICATES FRONT PASSENGER AIR BAG IS OFF! TOOK MURANO TO NISSAN SERVICE CENTER, TECH DID DIAGNOSTIC TEST - GOT A CODE B1018 OCS IS MALFUNCTIONING. TECH CLEARED CODE, TO TURN OFF THE RED FLASHING AIRBAG LIGHT & SAID IF RED LIGHT STARTS FLASHING AGAIN, COME BACK TO SERVICE DEPT. 1ST STEP TO FIX WOULD BE REPLACE FRONT PSSNGR SEAT ACU ASSEMBLY. (VERBALLY WAS TOLD THEY MAY HAVE TO REPLACE THE FRONT PASSENGER SEAT CUSHION). RED LIGHT FLASHING AGAIN THE NEXT DAY, DROVE IT FOR 2 WEEKS TO SEE IF THAT WOULD RECALIBRATE RED FLASHING LIGHT, WAS STILL FLASHING AFTER 2 WKS, RETURNED TO NISSAN SERVICE DEPT ON 10/29/19. SAID NEED TO REPLACE THE FRONT PASSENGER CUSHION, (THE OCS FOR AIR BAG IS IN CUSHION) & POSSIBLY AN ACU! I SEE, MURANO HAS HAD SEVERAL PASSENGER AIR BAG RECALLS: THE 2009 MURANO: RECALL # 08V521000 - SAFETY ISSUE - THE OCS CONTROL UNIT LOCATED IN FONT PASSENGER SEAT CUSHION, COULD CAUSE INTERRUPTION OF SIGNAL BETWEEN OCS & ACU - SUPPRESSED AIR BAG COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN A CRASH. RECALL # 08V066000 - SAFETY ISSUE - DUE TO INCORRECT SOFTWARE PROGRAMMING- THE ACU MAY CAUSE PASSENGER AIR BAG TO NOT OPERATE AS DESIGNED IF BATTERY BECOMES SIGNIFICANTLY DISCHARGED - RESULTING IN PASSENGER AIR BAG NOT TO OPERATE AS DESIGNED. 2013 - 2015 MURANO RECALL - SAFETY ISSUE - FRONT PSSNGR OCS COMPONENT MAY INCORRECTLY CLASSIFY ADULT AS A CHILD OR THAT SEAT IS EMPTY DESPITE OCCUPIED - FRONT PSSNGR AIR BAG MAY BE TURNED OFF & NOT DEPLOY IN A CRASH! * I SEE A LOT OF SIMILARITIES IN THE PAST RECALL DESCRIPTIONS WITH WHAT IS OCCURRING TO MY 2010 NISSAN MURANO PASSENGER SEAT. THANK YOU!

• 11/18/2019· SERVICE BRAKES

  SOFT BRAKE PEDAL, BRAKES WON'T STOP. VERY DANGEROUS. SAME ISSUE AS 2009 RECALL. THIS IS A 2010 BUT MANUFACTURED 10/2009 AND SHOULD BE INCLUDED.

• 11/16/2020· UNKNOWN OR OTHER

  DASHBOARD IS SPLITTING IN 6 PLACES ACROSS THE ENTIRE SURFACE AND IS VERY STICKY AND PLIABLE WITH A RESIDUE LEACHING OUT FROM THE MATERIAL WHICH IS WET AND SHINNY. EVERYTHING STICKS AND IT PUTS A GLARE ON THE WINDSHIELD OBSTRUCTING YOUR VISION AT TIMES. VEHICLE HAS 105,738 MILES AND IS GARAGED. MY RESEARCH HAS FOUND THAT NISSAN IS AWARE OF THIS PROBLEM WHEN NISSAN MURANOS REACH 10 YEARS OLD AND HAVE DONE NOTHING TO CORRECT THE PROBLEM. TOYOTA HAD THE SAME PROBLEM AND ISSUED A RECALL TO REPLACE THE DASH.

• 11/16/2015· UNKNOWN OR OTHER

  WHILE DRIVING DOWN THE FREEWAY, THE SUNROOF EXPLODED. IT SOUNDED LIKE A GUNSHOT CAUSING ME TO SWERVE AND ALMOST LOSE CONTROL OF THE TRUCK. I HAD TO SWERVE SO I WOULDN'T HIT THE RAIL. THERE WERE NO OTHER CARS AROUND ME. NO EVIDENCE OF A ROCK, WOOD, ETC. THE THING JUST POPPED, AND THE GLASS FELL ALL OVER MY SEAT AROUND THE KIDS. IT WAS THE MIDDLE OF THE NIGHT . THE KIDS WERE SCREAMING. IT WAS A HORRIBLE EXPERIENCE.

• 11/13/2023· STRUCTURE

  The contact owns a 2010 Nissan Murano. The contact stated while driving 45 MPH, the contact heard an abnormally loud sound. The contact drove the vehicle to a nearby local independent mechanic, and the vehicle was diagnosed with a corroded subframe. The contact was informed that the subframe needed to be replaced. The vehicle was not repaired. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 100,000.

• 11/13/2015· TIRES

  I PURCHASED 4 MICHELIN TIRES FROM SEARS IN JULY OF 2013. IN SEPTEMBER OF 2014 I TOOK MY CAR FOR ITS NORMAL OIL CHANGE AND MY MECHANIC TOLD ME I NEEDED NEW TIRES. I LOOKED AT HIM STRANGELY AND TOLD HIM I JUST PURCHASED THE TIES LAST YEAR. HE THEN INSTRUCTED ME TO GO BACK TO WHERE I PURCHASED THE TIRES AND TELL THEM THAT THE TIRES WERE DEFECTIVE BECAUSE CHUNKS OF THE TREADS WERE SEPARATING FROM THE TIRES. I TOOK MY TIRES TO SEARS AND UPON INSPECTION THEY DECIDED THAT THE TIRES WERE DEFECTIVE AND THEY REPLACED ONLY TWO TIRES. I EXPLAINED TO THEM THAT I BELIEVED THERE WERE PROBLEMS WITH ALL FOUR AND I WANTED ALL TIRES CHANGED BUT THEY DECIDED TO ONLY CHANGE TWO. HERE WE ARE IN NOVEMBER OF 2015 AND THE SAM ISSUE IS HAPPENING AGAIN. I CALLED MICHELIN AND THEY TOLD ME THERE ARE NO RECALLS ON THE TIRES BUT I FIND IT HARD TO BELIEVE THAT THIS IS NOT HAPPENING TO OTHERS. ALSO WHEN I ASKED THEM TO PROVIDE ME WITH SOMEWHERE I CAN FILE A COMPLAINT THEY REFUSED TO GIVE ME ANY INFORMATION.

• 11/13/2011· POWER TRAIN

  AFTER FULL STOP CAR WANT ACCELERATE. RPM 2500, NO TORQUE. THREE TIMES CLOSE REAR ENDS LAST MONTH. CAR WOULD RUN NORMALLY AND SUDDENLY "LIMP MODE" WOULD HAPPEN. COMPLAINED TO NISSAN (CASE NUMBER[XXX]) BUT PEOPLE FROM INDIA WERE NOT PARTICULAR INTERESTED TO HELP ME. IT IS DANGERS TO DRIVE CAR LIKE THIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 11/12/2019· SERVICE BRAKESCrash

  BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR WITHOUT STOPPING. SAME ISSUE AS THE 2009 RECALL. MY VEHICLE WAS MANUFACTURED 10/2009 EVEN THOUGH IT IS A 2010. IT SHOULD ALSO BE INCLUDED IN THE 2009 SOFT BRAKE PEDAL RECALL

• 11/12/2018· POWER TRAIN

  TRUCK ACCELERATES SLOWLY WHEN TAKING OFF FROM STATIONARY POINT. IT'S A IF IT'S NOT GETTING FUEL OR THE GEARS AREN'T SHIFTING. IT'S BEEN HAPPENING FOR ABOUT A YEAR NOW.

• 11/12/2017· SERVICE BRAKES

  DRIVING DOWN THE ROAD, HI BUMPS IN THE ROAD, STARTED TO SLOW DOWN, PRESSED BRAKE PEDAL AND WENT TO THE FLOOR, PUMPED BRAKE PEDAL AND WAS ABLE TO SLOWLY STOP. WENT TO SHOP, THE SHOP CHECKED THE COMPUTER AND SAID THE ABS WENT OUT BECAUSE THE ABS HAD NOT BEEN USED, THEY RESET THE COMPUTER NOW I HAVE BRAKES. THE SHOP TOOK CAR OUT AND LOCKED BRAKES SEVERAL TIMES IN DRIVE AND REVERSE. WENT TO LOCAL NISSAN DEALER, THEY CHECKED COMPUTER AND SAID THEY FIND NOTHING WRONG WITH BRAKES, NO RECORD OF THIS HAPPENING.

• 11/09/2018· UNKNOWN OR OTHER

  THE 2010 NISSAN MURANO IS DIEING IN THE MIDDLE OF DRIVING DOWN THE ROAD. IT HAS HAPPENED ON CITY STREETS, AND HIGHWAYS WITHOUT WARNING. IT REQUIRES A JUMP TO START BACK UP THEN IT WILL START RUNNING AGAIN. THIS IS GETTING MORE FREQUENT AND HAS BEEN HAPPENING SINCE THE LAST COUPLE OF MONTHS. REPLACED THE BATTERY ALREADY WITH NO IMPROVEMENT.

• 11/08/2013· POWER TRAIN

  PURCHASED THE VEHICLE NEW IN JANUARY 2010, HAD TRANSMISSION ISSUE WITH CAR IN FEBRUARY 2011 LATE AT NIGHT, STOPPING IN THE MIDDLE OF THE ROAD, HAD TO CALL WRECKER TO TAKE VEHICLE TO DEALERSHIP. THERE WERE 38,424 MILES ON THE VEHICLE THE TRANSMISSION WAS REPLACED AT NOT COST SINCE IT WAS UNDER WARRANTY. WAS INFORMED BY THE DEALERSHIP THAT THE WARRANTY WOULD COVER FOR ANOTHER 120,000 MILES. ON 11/1/13 THE TRANSMISSION WENT OUT AGAIN BY NOT SHIFTING INTO 4TH GEAR. VEHICLE TAKEN TO DEALERSHIP AND INFORMED THAT THE TRANSMISSION HAD TO BE REPLACED BUT WAS NO LONGER UNDER WARRANTY SINCE I NOW HAD 127,000 MILES ON THE CAR. I ASKED ABOUT THE STATEMENT REGARDING THE FIRST REPLACED TRANSMISSION AND WAS TOLD THAT IS NOT THE CASE AND IF I HAD PAID FOR THE TRANSMISSION MYSELF IT WOULD ONLY BE COVERED FOR 12,000 MILES OR 12 MONTHS. I AM NOW FACED WITH PAYING $3000 FOR ANOTHER TRANSMISSION. THIS MAKES 3 TRANSMISSIONS IN A CAR NOT EVEN 4 YEARS OLD. *TR

• 11/04/2019· ELECTRICAL SYSTEM

  MY CAR STALLED ON ME WHEN IN MOTION AND WONT GO PAST 7MPH, AND EVENTUALLY LOSE POWER AND DRAIN MY BATTERY. I TOOK IT FOR REPAIR BOUGHT A NEW ALTERNATOR,REPLACED THE ALTERNATOR IT STILL DRAIN AND DAMAGE THE BATTERY. I HAVE TO GO BUY ANOTHER BATTERY, A BRAND NEW BATTERY AND IN NO TIME DRAINED THE BATTERY AGAIN. THIS HAPPENS WHEN THE CAR IS RUNNING REGARDLESS IF ANYTHING IS TURNED ON OR NOT.

• 11/04/2018· SERVICE BRAKES

  THE VEHICLE BRAKING SYSTEM IS FAILING DURING SUDDEN OR QUICK STOPS. WE TOOK THE VEHICLE TO A MECHANIC AND THEY FOUND NO ISSUES WITH THE VEHICLE THEY COULD OBSERVE AT THE TIME. THIS WAS ON 8/23/18. THE BRAKES NEED TO BE PUSHED TO THE FLOOR IN ORDER TO SLOW THE VEHICLE, IF AT ALL. THIS HAS HAPPENED AGAIN TODAY, 11/4/18. THE VEHICLE DID NOT WANT TO STOP AND TOOK MULTIPLE PUMPS OF THE BRAKES.

• 11/04/2010· VISIBILITY,STRUCTURE

  2010 NISSAN MURANO. WHILE DRIVING ON HIGHWAY, THE GLASS OF THE SUNROOF SUDDENLY AND SPONTANEOUSLY SHATTERED INTO BITS. IT WAS NOT HIT BY ANY OBJECT, AS TRAFFIC WAS CLEAR ON THE HIGHWAY AND THERE WAS NO OVERPASS IN THE AREA. NISSAN SAID THEY FOUND NO MANUFACTURER'S DEFECT, AND MY INSURANCE WOULD NOT COVER IT AS GLASS. I PAID FOR REPAIR OUT OF POCKET. *TR

• 11/02/2013· POWER TRAIN,ENGINE

  NISSAN MURANO TRANSFER CASE DESIGN FLAW: I PURCHASED A NEW 2010 MURANO SL IN JUNE 2010. VEHICLE WAS GREAT UNTIL WARRANTY EXPIRED. JUST FOUND OUT THAT THE TRANSFER CASE IS LEAKING AND COULD CAUSE TRANSMISSION FAILURE AND AN ACCIDENT IF NOT FIXED. ACCORDING TO 2 DIFFERENT NISSAN MECHANICS (BOTH FROM DIFFERENT DEALERSHIPS), THIS TRANSFER CASE HAS A 'TAB' THAT PUSHES AGAINST THE ENGINE BLOCK CREATING THIS ISSUE AND LEAKS. NISSAN DESIGNED NEW REPLACEMENT TRANSFER CASES ($1600 - $2000 TO THE CONSUMER) THAT DON'T HAVE THIS TAB! ACCORDING TO ONE NISSAN MECHANIC, NISSAN KNOWS ABOUT THIS ISSUE AND SENT 'SERVICE BULLETINS' TO THEIR SERVICE DEPARTMENTS EXPLAINING HOW TO FIX OR REPLACE THE TRANSFER CASE. THE INTERNET IS LITTERED WITH CONSUMER COMPLAINTS ABOUT THESE TRANSFER CASES. I CALLED NISSAN USA. WAS TOLD THAT THE TRANSFER CASE IS NOT RECALLED OR COVERED UNDER THEIR EXTENDED TRANSMISSION WARRANTY. NISSAN EXTENDED THEIR CVT TRANSMISSION WARRANTY TO 120K MILES IN CASE OF AN ALL OUT TRANSMISSION FAILURE BUT WON'T WARRANT OR RECALL THE CAUSE - THE TRANSFER CASE. FORTUNATELY, MY FAMILY AND I HAVE NOT BEEN IN A MAJOR ACCIDENT DUE TO THIS. I'M FORCED TO SPEND A LOT OF MY MONEY TO FIX THIS NISSAN FLAW. IT'S TIME FOR THE NHTSA TO STEP IN BEFORE PEOPLE ARE INJURED OR KILLED IN A MAJOR HIGHWAY ACCIDENT BECAUSE OF THIS ISSUE. THANK YOU. *TR

• 11/01/2013· POWER TRAIN

  MY 2010 NISSAN MURANO'S TRANSFER CASE NEEDS TO BE REPLACED, ALONG WITH JOINT. IN TOTAL THE REPAIRS COST $5,600. I CALLED NISSAN TO REQUEST THAT THEY COVER THIS ISSUE, EVEN THOUGH I AM 6,000 MILES BEYOND THE WARRANTY PERIOD. PREVIOUSLY DURING THE WARRANTY PERIOD NISSAN HAD TO REPLACE THE CVT, AND BASED ON MY RESEARCH, NISSAN HAS HAD A LONG HISTORY OF CVT AND TRANSFER CASE PROBLEMS. NISSAN HAS JUST INFORMED ME THAT THEY WILL NOT COVER THIS REPAIR, AND WENT AS FAR TO SAY IT WAS DUE TO ME NOT BRINGING MY CAR TO NISSAN DEALERSHIP FOR ROUTINE MAINTENANCE LIKE MOTOR OIL CHANGES. I CHANGE MY OWN OIL, AND SPARE NOTHING BY ONLY USING MOBILE 1 OR OTHER HIGH-END OILS. MY RESEARCH SHOWS THAT I AM NOT THE ONLY ONE HAVING THIS ISSUE AND THAT NISSAN HAS REFUSED TO ISSUE A RECALL. I STILL HAVE TWO YEARS LEFT TO PAY ON THIS CAR AND SHOULD HAVE TO REPLACE THE CVT AND TRANSFER CASE THIS SOON. *TR

• 10/30/2024· ENGINE

  The contact owns a 2010 Nissan Murano. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the catalytic converter had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer where the same diagnostic test result was provided and the contact was informed that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000.

• 10/20/2020· SUSPENSION

  MY FRIEND'S DAUGHTER WAS DRIVING MY CAR ON A SIDE STREET AND SUDDENLY WAS UNABLE TO CONTROL THE CAR NEARLY GOING INTO A DITCH. SHE SAID THE CAR WAS WAS SWERVING UNCONTROLLABLY. SHE DID WHAT SHE COULD TO CONTROL THE VEHICLE, AND NEARLY SPUN IN A CIRCLE, AND WENT INTO A DITCH. PULLED HERSELF OUT OF THE DITCH, THE STEERING WHEEL SEEMED TO BE COMPLETELY UNALIGNED. THE WHEEL WAS TURNED LEFT,ALMOST UPSIDE DOWN, WHEN SHE WAS SLOWLY TRYING TO DRIVE STRAIGHT, AND SHE HEARD SOMETHING DRAGGING UNDER THE CAR. SHE SLOWLY PULLED INTO A DRIVEWAY. THE REAR TIRE ON THE DRIVER'S SIDE WAS COMPLETELY BENT OUTWARDS.

• 10/20/2012· POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  I WAS DRIVING AT 30 MPH TO GO HOME WHEN MY CAR LOST ALL POWER WITH NO WARNING. THANK GOODNESS I DIDN'T HAVE MY YOUNG CHILDREN WITH ME. THE SHOP FIXED MY CAR AFTER NINE DAYS AND ALL WAS COVERED EXCEPT THE ALTERNATOR. TOTAL DAMAGE WAS 6,000.00. TWO DAYS LATER MY CAR STARTED TO HESITATE WHILE DRIVING. I QUICKLY GOT RID OF THE CAR. TOO BAD I LOVED IT FOR THE FIRST 44,000 MILES. BEWARE. *TR

• 10/18/2017· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2010 NISSAN MURANO. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT MENTIONED THAT THERE WAS A DELAY BEFORE THE VEHICLE STOPPED. THE VEHICLE WAS TOWED TO COURTESY NISSAN (1777 N CENTRAL EXPY, RICHARDSON, TX 75080) WHERE IT WAS DIAGNOSED THAT THE ABS ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. *BF UPDATED 9/12/18*JB

• 10/16/2017· ELECTRICAL SYSTEM

  THE PROBLEM HAS OCCURRED OVER A PERIOD OF ABOUT 6 MONTHS. IT STARTED WITH THE FRONT DRIVER SIDE DOOR NOT UNLOCKING, ONLY ON OCCASION, WITH THE FOB. IT WAS A SLOW PROGRESSION BUT THE UNLOCK BUTTON ON THE DOOR WOULDN'T UNLOCK IT EITHER. IT SLOWLY PROGRESSED THE EFFECT THE OTHER DOORS AS WELL. BEFORE WE KNEW IT, NO DOORS WILL UNLOCK WITH THE FOB OR THE UNLOCK BUTTONS. WE NOW HAVE TO USE THE KEY TO UNLOCK THE DRIVER SIDE DOOR AND USE OUR HANDS TO UNLOCK THE OTHER DOORS.

• 10/14/2019· SERVICE BRAKES

  I HAVE ALMOST GOTTEN INTO A FEW CAR ACCIDENTS BECAUSE THE BRAKE PEDAL ALL OF A SUDDEN GOES SOFT AND I HAVE TO PEDAL IT TO THE FLOOR. EACH TIME I'VE HAD TO PULL OVER TO THE SHOULDER TO AVOID THE ACCIDENT BECAUSE IT WASN'T ENOUGH TO STOP IN TIME. I CAN SEE THAT THIS IS AN ONGOING ISSUE AS MANY OTHER HAVE REPORTED THE SAME PROBLEM FOR THIS VEHICLE AND YEAR. NISSAN NEEDS TO GET IT TOGETHER AND FIX THIS ISSUE ASAP AS LIVES ARE AT RISK

• 10/10/2017· SERVICE BRAKES

  WHILE DRIVING THE VEHICLE ENCOUNTERED A LARGE POTHOLE A FEW YARDS FROM A STOP SIGN. UPON APPLICATION OF THE BRAKES TO STOP THE BRAKE PEDAL "WENT TO THE FLOOR" AND THE VEHICLE DID NOT SLOW DOWN (VEHICLE SPEED WAS APPROX. 25 MPH). EVASIVE ACTION HAD TO BE TAKEN IN ORDER FOR THE VEHICLE TO NAVIGATE THE INTERSECTION WITHOUT INCIDENT. THE DRIVER LIMPED THE VEHICLE TO HIS HOME IN ORDER TO TROUBLESHOOT THE PROBLEM. THE INDIVIDUAL WAS ABLE TO RESTORE THE BRAKE SYSTEM TO NORMAL BY HITTING THE ABS ACTUATOR AND CONTROL UNIT WITH A RUBBER MALLET.

• 10/07/2017· POWER TRAIN

  MY MURANO WAS DRIVEN BY MY WIFE IN OUR NEIGHBORHOOD WHEN SUDDENLY THE SUV WOULD NOT ACCELERATE AND STOPPED IN THE MIDDLE THE STREET BLOCKING TRAFFIC ON BOTH SIDES. WE TURNED THE CAR OFF SEVERAL TIMES AND RESTARTED BEFORE ABLE TO ACCELERATE. I HAD SUV TOWED TO LOCAL DEALER WHERE IT WAS DETERMINED THAT CVT TRANSMISSION WAS DESTROYED. I HAS SERVICED TRANSMISSION FLUID 3 TIMES SINCE PURCHASE WITH 139,800 MILES. AFTER RESEARCHING THE NISSAN CVT{CONSTANT VARIABLE TRANSMISSION}, WE ARE NOT THE FIRST TO HAVE PROBLEMS. I MAY BE THE FIRST WITH A 2010 MURANO. I AM FEARFUL OF THIS VEHICLE AFTER IT $5000 REPAIR{OUT OF POCKET}, ESPECIALLY IF ON A BUSY INTERSTATE IN CHICAGO AREA DUE TO SUDDEN LOSE OF ACCELERATION.

• 10/04/2019· SUSPENSION

  K FRAME BROKE RUSTED OUT