2010 Mercury Milan

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2023· STEERING

  I have a 2010 Mercury Milan with only 60000 miles on it and the electric power steering went out. It happened while i was driving causing the car to hard right. The part costs $900 and then it has to be programmed at a dealership. I know there was a recall for this but only for the 2011 model. After researching and reading other safety complaints, it's pretty clear that a recall should be done for the 2010 model.

• 12/30/2013· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE PASSENGER'S SIDE BRAKE LIGHT FAILED. THE CONTACT FOUND OUT THE BRAKE AND TAIL LIGHTS WERE FAULTY BY BEING STOPPED BY A SHERIFF. A REPAIR SHOP INFORMED HER, THE COMPUTER CHIP IN THE TAIL LIGHTS WERE FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000. UPDATED 02/11/14*LJ

• 12/29/2014· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES

  WAS ALERTED THAT MY LEFT REAR PASSENGER TAIL LIGHT ON MY 2010 MERCURY MILAN HYBRID WAS ABNORMALLY BRIGHT AND THAT BRAKE LIGHT DID NOT CHANGE ILLUMINATION LEVEL. TOOK CAR TO DEALERSHIP AND WAS INFORMED THAT ENTIRE ASSEMBLY WAS FAULTY AND WOULD NEED TO BE REPLACED FOR $600. I HAVE AN EXTENDED WARRANTY, PREMIUMCARE ECP, AND WAS TOLD THAT THIS WAS NOT A WARRANTY ELIGIBLE ITEM AND IS INSTEAD CONSIDERED CONSUMABLE BECAUSE THERE ARE LEDS INVOLVED. THERE ARE NO BULBS BURNED OUT, THEY ARE HIGHLY ILLUMINATED ALL THE TIME DUE TO A MANUFACTURING DEFECT. THIS IS A SAFETY ISSUE, NOT A CONVENIENCE ISSUE. *TR

• 12/28/2020· STEERING

  MY WIFE WAS BACKING OUT OF A PARKING SPOT AT A SHOPPING CENTER WHEN THE POWER STEERING WENT OUT ON OUR 2010 MILAN. THERE WERE NO PREVIOUS WARNING NOTIFICATIONS PRIOR TO THIS INCIDENT. THE WARNING LIGHTS INDICATED TO SERVICE ADVANCE TRACK AND SERVICE POWER STEERING NOW. I HAVE READ THAT THERE ARE RECALLS FOR THIS PROBLEM WITH 2011 MILAN'S AND ABOVE BUT NOT THE 2010. WERE THE SAME STEERING COMPONENTS INSTALLED IN THE 2010 AS IN THE 2011 AND ABOVE. I'M THANKFUL THAT MY WIFE WAS JUST IN A PARKING LOT WHEN THIS TOOK PLACE AND NO ON THE EXPRESS WAY. CURRENTLY AT THE FORD DEALER. WAITING TO SEE WHAT THE COST WILL BE TO REPAIR !!!!! DOES SOMEONE HAVE TO GET SERIOUSLY INJURED OR DIE BEFORE FORD WILL INCLUDE THE 2010 MILAN FOR THIS POWER STEERING PROBLEM.

• 12/28/2017· STEERING,ELECTRONIC STABILITY CONTROL (ESC)

  WHILE DRIVING TO WORK THIS MORNING ON THE HIGHWAY. THE POWER STEERING ASSIST AND THE ADVANCED TRACTION CONTROL FUNCTIONS BOTH ALARMED AND STOPPED WORKING. I WAS ABLE TO GET TO WORK, BUT NOW I CANNOT STEER AT ALL. BOTH WARNING LIGHTS ARE ILLUMINATED AND BOTH FUNCTIONS CONTINUE TO NOT WORK.

• 12/28/2017· STEERING,POWER TRAIN

  TL-CONTACT OWNS A 2010 MERCURY MILAN - --- CONTACT STATED POWER STEERING THAT WENT OUT - A FEW WEEKS AGO AGO - GOING 35 MPH WHEN STEERING FAILED ---CONTACT HAD CALLED FORD/MERCURY DEALERSHIP AND DEALERSHIP STATED 0 RECALLS ON VEHICLE .... 0 RECALLS ASSOCIATED WITH THIS VIN

• 12/28/2017· STEERING

  PULLING OUT OF DRIVEWAY TO ENTER STREET STEERING LOCKED COULDNT TURN CAR LIGHT CAME ON AND IT READ POWER STEERING ASSIT.DEFAULT.

• 12/28/2014· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  SOMEONE NOTICED MY REAR PASSENGER TAIL LIGHT ON MY 2010 MERCURY MILAN WAS ABNORMALLY BRIGHT AND THAT BRAKE LIGHT DID NOT WORK. SO I INVESTIGATE AND FIND THAT I HAVE TO REPLACE THE WHOLE ASSEMBLY INSTEAD OF JUST A BULB. OMG. I HAVE BEEN A LOYAL FORD OWNER SINCE 1985. THE COST TO REPLACE IS OVER $600? UNBELIEVABLE. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED. *TR

• 12/27/2020· UNKNOWN OR OTHER

  WENT TO OPEN THE DRIVER SIDE DOOR AND WASN'T ABLE TO OPEN FROM INSIDE. I HAD TO ROLL THE WINDOW DOWN TO OPEN DOOR FROM OUTSIDE HANDLE. I FIND THIS TO BE A HAZARD IF AN EMERGENCY WOULD HAVE OCCURRED. MY CAR WAS IN OFF POSITION AFTER PARKING AND REMOVING KEY OUT OF IGNITION.

• 12/27/2016· SERVICE BRAKES

  ABS ENGAGED AND THEN BRAKES WENT TO THE FLOOR. BRAKES HAVE BEEN SOFT EVER SINCE. DEALER REPLACED HCU BUT PROBLEM PERSISTS. DEALER CLAIMS BRAKES ARE RESPONDING CORRECTLY. THEY ARE NOT.

• 12/27/2014· EXTERIOR LIGHTING

  I HAVE HAD TO REPLACE BOTH BRAKE LIGHTS ON MY 2010 MILAN. NOW THAT THEY ARE LED WITH A COMPUTER THE COST IS $400 A PIECE. NOT A GOOD THING. *TR

• 12/27/2014· EXTERIOR LIGHTING

  RIGHT REAR BRAKE LIGHT INOPERABLE AND NONE REPAIRABLE.THE ASSEMBLY IS NOT REPAIRABLE AND IS VERY EXPENSIVE TO REPLACE ($300 TO $400 ).FORD SHOULD MAKE THE ASSEMBLY SERVICEABLE OR AFFORDABLE.FAILURE IS VERY PREMATURE AND SHOULD BE RECALLED. *TR

• 12/27/2013· EXTERIOR LIGHTING,SERVICE BRAKES

  WHEN THE LIGHTS ARE ON (AT NIGHT), THE REAR LIGHTS ARE CONTINUOUSLY AT THEIR HIGHEST BRIGHTNESS, AS IF THE BRAKES WERE PRESSED DOWN. SO, IT APPEARS THAT THE BRAKES ARE ON CONTINUOUSLY. THE ONLY DIFFERENCE WHEN THE BRAKE PEDAL IS PRESSED DOWN IS THAT THE CENTRAL LIGHT HIGH UP ON THE TRUNK TURNS ON. THIS IS ONLY AN ISSUE AT NIGHT- DURING THE DAY THE BRAKE LIGHTS FUNCTION NORMALLY. BASED ON INTERNET FORUMS AT EDMUNDS AND CONSUMER REPORTS, AMONG OTHERS, I HAVE FOUND AT LEAST 10 OTHER INSTANCES OF THIS EXACT SAME PROBLEM WITH 2010 MERCURY MILANS, MOST WITH LOW MILEAGE: E.G. HTTP://FORUMS.CONSUMERREPORTS.ORG/N/PFX/FORUM.ASPX?NAV=MESSAGES&TSN=1&WEBTAG=CR-38AUJOHN&TID=5115 ; HTTP://WWW.EDMUNDS.COM/MERCURY/MILAN/2010/CONSUMER-DISCUSSIONS.HTML. MY CAR HAS ONLY 15,000 MILES ON IT. THIS CLEARLY APPEARS TO BE A FACTORY WIRING DEFECT, AND ONE THAT IS NOT IMMEDIATELY OBVIOUS WHEN THE CAR IS PURCHASED (WE ONLY FOUND OUT ABOUT IT WHEN SOMEONE WE KNEW WAS FOLLOWING OUR CAR AT NIGHT, THREE MONTHS AFTER PURCHASE OF THE CAR). THE FIX, ACCORDING TO FORD, IS TO REPLACE BOTH TAIL LIGHTS, AT A COST OF $1000. FORD REFUSES TO HELP PAY FOR THE REPAIRS OR ACKNOWLEDGE THE DEFECT. GIVEN THE OBVIOUS SAFETY IMPLICATIONS OF CONTINUOUSLY ACTIVE BRAKE LIGHTS, THE DOCUMENTED RECORD OF THE DEFECT, AND THE NON-OBVIOUS NATURE OF THE PROBLEM (MANY PEOPLE MAY BE DRIVING AROUND WITH THIS PROBLEM WITHOUT REALIZING IT), NHTSA NEEDS TO PRESS FORD TO ACKNOWLEDGE THE DEFECT AND PERFORM A RECALL. *TR

• 12/26/2017· AIR BAGS

  "TAKATA RECALL" IN JULY 2016, I RECEIVED A RECALL NOTIFICATION FROM FORD ADVISING THAT THE AIR BAG INFLATORS WERE DEFECTIVE. I JUST RECEIVED ANOTHER LETTER FROM FORD DATED DECEMBER 2017 ADVISING THAT IT WAS UNSAFE FOR ANYONE TO OCCUPY THE FRONT PASSENGER SEAT UNTIL THE RECALL REVISION IS COMPLETE. I FIND THIS TO BE TOTALLY UNACCEPTABLE AS THIS IS OUR ONLY FAMILY CAR. I SUGGEST THAT THE FORD MOTOR COMPANY FURNISH REPLACEMENT CARS WITH WORKING AIR BAGS TO THOSE OF US AFFECTED, AT THEIR EXPENSE UNTIL THE PASSENGER AIR BAG IN MY CAR IS REPAIRED. SINCE WE ARE NOW BEING ADVISED THAT A FRONT PASSENGER INVOLVED IN A FRONT END COLLISION COULD BE FATALLY INJURED, WE HAVE LOST THE SAFE USE OF OUR CAR. PLEASE INVESTIGATE THIS MATTER AS SOON AS POSSIBLE. PLEASE SEE WARNING ON DECEMBER 2017 RECALL LETTER.

• 12/26/2014· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  I HAVE A 2010 MERCURY MILAN. THE MILAN IS EQUIPPED WITH LED TAIL AND BRAKE LIGHTS, UNLIKE IT'S SIBLING, THE FORD FUSION. RECENTLY, I DISCOVERED AFTER BEING PULLED OVER BY THE POLICE THAT THE BRAKE LIGHTS WERE NOT OPERATING. I WENT TO THE DEALER'S SERVICE DEPARTMENT, ONLY TO DISCOVER THAT THE TAIL LIGHT/BRAKE LIGHT/TURN SIGNAL ASSEMBLY IS ONE SEALED, UNSERVICEABLE UNIT. THERE WAS NO WARNING AND LEDS DO NOT BURN OUT THIS QUICKLY. TO ADD INSULT TO INJURY, FORD WILL NOT COVER THIS UNDER THEIR PREMUIMCARE ESP WARRANTY, BECAUSE THEY CONSIDER IT A CONSUMABLE OBJECT LIKE TIRES. SO ON TOP OF ALMOST GETTING KILLED BY BEING REAR-ENDED IN A COLLISION, I GOT THE PRIVILEGE OF PAYING $1000.00 TO REPLACE BOTH SEALED ASSEMBLIES. THIS IS A COMMON FAILURE IN THESE VEHICLES AND A HAZARD ON THE ROAD WHICH OCCURS WITHOUT WARNING. PLEASE RECALL THESE VEHICLES AND MAKE FORD FIX THIS DANGEROUS ISSUE. THANK YOU, *TR

• 12/24/2018· AIR BAGS

  TAKATA RECALL STILL WAITING FOR AIRBAG REPLACEMENT

• 12/23/2018· STEERING

  POWER STEERING ASSIST FAILURE MESSAGE AND SERVICE ADVANCETRAC MESSAGE

• 12/23/2013· POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

  I WAS DRIVING DOWN THE HIGHWAY TRAVELING AT APPROXIMATELY 60MPH WHEN THE CAR SUDDENLY STALLED AND I WAS NOT ABLE TO ACCELERATE. THE WRENCH LIGHT CAME ON AT THE SAME TIME AS WELL. I TURNED ON MY HAZARD LIGHTS AND WAS ABLE TO COAST TO THE SHOULDER OF THE ROAD. THE CAR STARTED TO SHAKE A LOT AS IT SLOWED DOWN. I TURNED THE CAR OFF, AND WAS ABLE TO START BACK UP AGAIN. THE VERY NEXT MORNING WHILE TRAVELING A 50MPH ON A DIFFERENT HIGHWAY THE SAME THING HAPPENED AGAIN. I TOOK IT TO THE DEALERSHIP TO HAVE A DIAGNOSTIC RUN ON THE CAR AS I HAD NO IDEA WHY IT WAS STOPPING. AS I WAS ABOUT TO TURN INTO THE DEALERSHIP TRAVELING AT 25MPH IT STALLED AGAIN. THE RESULT OF THE DIAGNOSTIC TEST WAS THERE WAS A CODE STORED IN SYSTEM OF THE ELECTRONIC THROTTLE BODY. IT WAS GIVING A CODE FOR BEING STUCK OPEN WHEN IT SHOULD NOT HAVE BEEN. IT WAS A FAILED COMPONENT. AFTER FURTHER INTERNET RESEARCH THERE IS AN OPEN NHTSA INVESTIGATION ACTION NUMBER PE13003 (HTTP://WWW-ODI.NHTSA.DOT.GOV/CARS/PROBLEMS/DEFECT/RESULTS.CFM?ACTION_NUMBER=PE13003&SEARCHTYPE=QUICKSEARCH&SUMMARY=TRUE) FOR THIS EXACT ISSUE. I WOULD LIKE MY VEHICLE TO BE ADDED TO THE INVESTIGATION AS THIS IS A SERIOUS SAFETY DEFECT WITH MY VEHICLE THAT COULD HAVE CAUSED ME BODILY HARM OR DEATH. IT NEEDS TO BE ADDRESSED AND THE PART RECALLED. *TR

• 12/21/2017· TIRES

  COOPER CS4 TOURING TIRES CONTINUED LOSS OF AIR PRESSURE ON ALL 4 TIRES. THESE TIRES HAVE BEEN DISMOUNTED AND REMOUNTED AT LEAST 3 TIMES TO RESEAL THE BEADS BUT AFTER A FEW MONTHS WILL START TO LEAK AIR. AIR LOSS IS APPROXIMATELY 3 PSI PER DAY. SIDE WALLS AND TREAD AREAS HAVE EXCESSIVE SURFACE CRACKING. ONE YEAR EARLIER ONE OF THE TIRES BLEW OUT AND WAS REPLACED WITH A COOPER CS5 TIRE BECAUSE THE CS4 WAS DISCONTINUED. THAT TIRE HOLDS AIR PERFECTLY. THIS IS A DANGEROUS PROBLEM AND HAS ALREADY LEAD TO A BLOW OUT.

• 12/21/2016· STEERING

  APPROXIMATELY 3 MONTHS AGO I GOT INTO MY CAR TO GO TO WORK. I DROVE THE VEHICLE ON THE CITY SIDE STREETS TO GET TO THE HIGHWAY THAT I TRAVEL TO WORK. THE TROUBLE LIGHT INDICATOR CAME ON INDICATING POOR STEERING AND THE VEHICLE DID SEEM TO BE STEERING INCORRECTLY. I RETURNED HOME AND DROVE MY WIFE'S VEHICLE TO WORK. NEXT DAY I WENT OUT TO CHECK TO SEE IF THERE WAS A PROBLEM. I STARTED UP MY VEHICLE AND TRIED TO DRIVE THE VEHICLE OUT OF MY PARKING PLACE. THE POWER STEERING WON'T WORK AT ALL. NOW I DO NOT HAVE A VEHICLE TO GET TO WORK. THERE HAS BEEN A RECALL ON THE 2011, 2012 MERCURY MILAN FOR THIS SAME PROBLEM. WHY HASN'T THERE BEEN ONE FOR THE 2010????

• 12/21/2014· STEERING,ELECTRONIC STABILITY CONTROL (ESC)

  WIFE WAS DRIVING CAR GOT AURAL WARNING ACCOMPANIED BY SERVICE POWER STEERING, AND SERVICE ADVANCETRAC SYS WITH THE SKIDDING CAR SYMBOL ON DASH. COMPLETE LOSS OF POWER STEERING. THERE WERE NO PRIOR NOISES/STEERING ISSUE THAT WOULD HAVE LEAD US TO BELIEVE THERE WAS A PROBLEM AND THANKFULLY THERE WERE NO ADVERSE WEATHER CONDITIONS SUCH AS SNOW OR ICE OR NEED TO AVOID A COLLISION SHE COULD BARELY STEER VEHICLE. *TR

• 12/20/2017· SERVICE BRAKES

  THE BRAKE PEDAL HAD EXCESSIVE TRAVEL. WHEN PRESSURE WAS APPLIED TO SLOW THE VEHICLE, THE PEDAL WOULD NOT HOLD STEADY, BUT WOULD DRIFT TO THE FLOOR. THE VEHICLE WOULD SLOW DOWN AND STOP, BUT WHEN SLOWING FROM A RELATIVELY HIGH SPEED, IT WAS NECESSARY TO "PUMP" THE BRAKE PEDAL. ONE WOULD HAVE TO WONDER IF TOTAL BRAKE FAILURE WOULD EVENTUALLY OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR. IT WAS IN THE SHOP FOR SEVERAL DAYS, AS NO REASON FOR THE PROBLEM COULD BE DETERMINED. EVENTUALLY THEY CONTACTED FORD FOR TECHNICAL ASSISTANCE IN DIAGNOSING THE PROBLEM. ACCORDING TO THEIR TESTS, THE PROBLEM WAS WITH THE HYDRAULIC CONTROL MODULE, WHICH WAS BYPASSING BRAKE FLUID INTERNALLY, AND IT WAS REPLACED. WHILE IT HAS ONLY BEEN A FEW DAYS SINCE THE REPAIR, THE BRAKE PERFORMANCE IS MUCH IMPROVED. I CHECKED ONLINE AND SEE THAT THERE HAVE BEEN PROBLEMS WITH FORD FUSIONS AND MERCURY MILANS HAVING BRAKE FAILURE. I BELIEVE THAT THIS IS A SERIOUS PROBLEM THAT COULD RESULT IN INJURY OR DEATH. DRIVERS OF MY VEHICLE, EVEN AFTER REPAIR, ANTICIPATE POTENTIAL BRAKE PROBLEMS WHEN WE DRIVE.

• 12/20/2014· ELECTRICAL SYSTEM

  DRIVER SIDE BRAKE LIGHT DOES NOT GO OFF WHEN LIGHTS ARE TURNED ON. JUDGING BY THE NUMBER OF COMPLAINTS THIS LOOKS LIKE A COMMON PROBLEM. RECALL PLEASE.

• 12/19/2018· AIR BAGS

  TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KLABEN FORD LINCOLN INC. (1089 W MAIN ST, KENT, OH 44240, (330) 673-3139) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/19/2016· STEERING

  POWER STEERING DOES NOT WORK. WAS WORKING FINE AND JUST TURNED THE CAR OFF ONE NIGHT AND THE NEXT MORNING I COULD NOT STEER. ITS A 2010 MILAN WITH 78,000 MILES ON IT. I'M WORRIED TO SEE WHAT THIS COSTS. FORD SHOULD STAND BEHIND THESE TROUBLES.

• 12/19/2016· STEERING

  MULTIPLE POWER ASSIST STEERING FAILURES ENCOUNTERED. STEERING BECOMES EXTREMELY STIFF AND DIFFICULT TO TURN VEHICLE. MOST OCCURRED WHEN STARTING VEHICLE

• 12/19/2013· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  I WAS DRIVING ABOUT 40 MILES PER HOUR AND THEN ALL OF THE SUDDEN THE CAR STOP WORKING PROPERLY. THE WRENCH LIT UP ON THE DASHBOARD. I DECIDED TO PULL TO THE SIDE AND TURN OFF THE CAR. AFTER TURNING OFF THE CAR, I TURNED IT ON AGAIN AND I WAS ABLE TO DRIVE FOR ABOUT 4 MILES. THEN, WHEN IT WAS TIME TO DRIVE IT UP A HILL, IT DID THE SAME. *TR

• 12/18/2020· LATCHES/LOCKS/LINKAGES

  TL* THE CONTACT OWNS A 2010 MERCURY MILAN HYBRID. THE CONTACT STATED SHE WAS UNABLE TO OPEN THE FRONT DRIVER'S SIDE DOOR. THE CONTACT STATED SHE HAD TO OPEN THE WINDOW TO OPEN THE DOOR USING THE OUTSIDE DOOR HANDLE. THE VEHICLE WAS TAKEN TO LOCAL DEALER ASHEBORO FORD, INC. (1602 E DIXIE DR, ASHEBORO, NC 27203: (336) 629-3194) WHERE IT WAS DIAGNOSED WITH NEEDING THE FRONT DRIVER'S SIDE DOOR HANDLE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

• 12/18/2017· AIR BAGS

  THERE IS A RECALL ON THE AIRBAGS, IN CASE OF A CAR CRASH THEY WILL RUPTURE. I CALLED A FORD DEALER AND I WAS INFORMED THAT THEY ARE WAITING FOR THE REPLACEMENT MATERIAL. WHAT IF I GET IN A CAR ACCIDENT TODAY? HE SAID THAT THEY DON'T HAVE THIS REPLACEMENT MATERIAL THROUGHOUT THE COUNTRY. IT IS UNACCEPTABLE!

• 12/18/2016· STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

  A FEW WEEKS AGO, I HAD A HARD TIME STEERING MY CAR AT AN INTERSECTION. WHEN I TRIED STEERING, THE CAR WOULD SHAKE AS I TURNED. ALTHOUGH THE ROADS WERE WET, MY TIRES ARE RELATIVELY NEW, SO I NEW IT WASN'T THE TRACTION. I TURNED OFF THE ELECTRONIC STEERING ASSISTANCE AND IT STARTED TURNING AGAIN. A FEW DAYS AGO, I WAS TURNING, THE ROADS WERE DAMP, BUT NOT WET AND I HAD MY STEERING ASSIST ON (IT GOES ON BY DEFAULT). WHEN I TUNED, THE CAR WENT THE OPPOSITE WAY OF THE DIRECTION I WAS TURNING. I HAD TO TURN OFF MY STEERING ASSIST IN ORDER TO REGAIN CONTROL OF MY CAR. THERE WERE NO ALARMS, NOTICE OR ALERTS ON MY CONTROL PANEL. ALSO, WHEN IT'S BEEN A HOT DAY OR A COLD DAY, THE CAR WON'T START.

• 12/18/2016· STEERING

  THE POWER STEERING NOT WORKING AT ALL, READ ONLINE ON REPORT ON SIMILAR CASE. FORD HAS RECALL FOR THIS ISSUE, BUT ONLY FOR CARS FROM 2011 AND BEYOND.

• 12/18/2013· STEERING,ELECTRICAL SYSTEM

  ADVANCETRAC AND POWER STEERING WARNING LIGHTS CAME ON; LOST ALL POWER STEERING. THIS IS THE THIRD OCCURRENCE OF THE SAME PROBLEM. DEALER PREVIOUSLY REPLACED A FUSE, THEN THE POWER STEERING UNIT. WILL TAKE IT TO THE DEALER FOR THE THIRD REPAIR. *TR

• 12/17/2013· POWER TRAIN

  IT FIRST OCCURRED WHEN I DROVE ON THE HIGHWAY AND IT SHUT OFF WHEN I WAS AT A STOP LIGHT. AFTER WAITING A MINUTE I TURNED THE CAR ON AND IT STARTED. THE NEXT OCCURRENCE HAPPENED WHEN I WAS DRIVING MY VEHICLE ON THE HIGHWAY GOING 60 MPH IT STARTED DOWNSHIFTING UNTIL IT STOPPED AT 0 MPH AND MADE KIND OF A TUTTING NOISE UNTIL IT STOPPED. THE MAINTENANCE LIGHT CAME ON AND THE CAR STARTED SHAKING. AFTERWARDS THE CHECK ENGINE LIGHT CAME ON. I TURNED OFF THE CAR AND WAITED A MINUTE AND TRIED TO START THE CAR UP AFTER. IT TOOK ABOUT A MINUTE FOR THE CAR TO START UP AND EVENTUALLY STARTED UP. I WENT ABOUT 35-45MPH A COUPLE OF MILES DOWN THE ROAD AND THE CAR DOWNSHIFTED AGAIN AND SHUT OFF. THE CAR STARTED SHAKING AGAIN. I THEN WAITED AGAIN AND STARTED IT UP AGAIN. I DROVE THE CAR INTO A NEIGHBORHOOD DRIVING 20 MPH TO PARK IT UP AND IT GET IT OUT OF THE WAY FROM BEING ON THE HIGHWAY. *TR

• 12/16/2014· STEERING

  TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING 40 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000. THE VIN WAS NOT AVAILABLE.

• 12/14/2022· SERVICE BRAKES

  I was driving and my Hydrolic control unit failed

• 12/14/2016· EXTERIOR LIGHTING

  REAR BRAKE LIGHTS STAY ON WHEN HEADLIGHTS ARE ON. REAR TAIL LIGHT ASSEMBLY MUST BE REPLACED. VERY COMMON PROBLEM APPARENTLY.

• 12/14/2013· VEHICLE SPEED CONTROL

  WHILE DRIVING AROUND 60 MPH ON A MAJOR HIGHWAY THE CAR SUDDENLY WOULD NOT CONTINUE TO ACCELERATE AND I CAME TO A STOP. THIS WAS A VERY DANGEROUS SITUATION. I PUT THE CAR IN PARK AND SHUT IT OFF. I TURNED IT BACK ON AND IT TOOK A FEW SECONDS TO START. I DROVE AWAY AGAIN ONLY TO HAVE THE EXACT SAME THING HAPPEN ABOUT A MILE DOWN THE ROAD. *TR

• 12/13/2025· STEERING

  Bought this car less then a year ago with 38k miles and just last week after coming back from vacation my power steering system went while on the expressway. The advancetrac warning light came on and then the service power steering now. The steering wheel was impossible to turn and to make matters worse it was snowing out.

• 12/12/2018· AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

  TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). MONTROSE FORD (3960 MEDINA RD, FAIRLAWN, OH 44333, (330) 666-0711) WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER PROVIDED THE OPTION OF A LOANER VEHICLE. THE VEHICLE WAS ALSO INCLUDED IN FIELD SERVICE ACTION NUMBER: 13N03 (ELECTRONIC THROTTLE BODY EXTENDED COVERAGE). THE CONTACT ALSO STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED FOR THREE DAYS OR LONGER, IT BECAME MORE DIFFICULT TO STOP THE VEHICLE AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT TRAVELED THROUGH A RED LIGHT DUE TO THE FAILURE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE MASTER CYLINDER MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN ANY BRAKE SYSTEM RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB

• 12/11/2017· STEERING,POWER TRAIN,AIR BAGS

  TAKATA RECALL PLUS OTHERS FOR MERCURY MILAN 2010 MANUFACTURED IN 02 AND 03/2010. VEHICLE WAS IN MOTION ALL THE TIME THE ERRORS OCCURRED.

• 12/11/2017· AIR BAGS

  SINCE RECEIVING THE RECALL NOTICE FOR THE JUNE 1, 2016 RECALL OF THE TAKATA AIRBAG, I HAVE GONE TO BOTH FORD AND LINCOLN DEALERSHIP TO GET IT REPAIRED. I ALSO HAVE FOLLOWED UP WITH CALLS ON MANY OCCASIONS. IT IS NOW DEC. 2017 AND I SPOKE WITH THE FORD CORPORATION TODAY AT 800-392-3673 AND THEY TOO SAY I STILL MUST WAIT. I JUST WANT MAKE A COMPLAINT ABOUT THIS PROBLEM WHICH I'M SURE OTHERS HAVE BROUGHT TO YOUR ATTENTION. ANY HELP IS MOST APPRECIATED. 16V384 NHTSA RECALL MANUFACTURE RECALL NUMBER 16S26

• 12/11/2016· STEERING

  COMPLETE POWER STEERING FAILURE!! MY WIFE PARKED THE CAR IN THE DRIVEWAY ON 12/6 AS NORMAL. THE NEXT MORNING SHE ATTEMPTED TO LEAVE AND THE CAR HAD NO STEERING. CAR STARTED AND RUNS NORMAL BUT NO POWER STEERING AT ALL. THE CAR CANNOT BE DRIVEN. I INVESTIGATED POSIBILITIES THAT EVENING AND CHECKED ALL RELEVANT FUSES TO NO AVAIL. I BEGAN RESEARCHING POTENTIAL PROBLEMS VIA INTERNET AND WAS AMAZED TO LEARN FORD KNOWS ABOUT THIS SERIOUS ISSUE. IN FACT, THEY HAVE RECALLED MULTIPLE MODELS AND YEARS BUT EXCLUDED THE 2010 MILAN EVEN THOUGH IT HAS THE SAME STEERING SYSTEM!!! I CONTACTED THE DEALER WHERE PURCHASED AND THEY OFFERED NO HELP EXCEPT TO TOW IT IN AND THEY WILL DIGNOSE. THERE IS A PLETHARA OF COMPLAINTS AND INVESTIGATIONS REGARDING THIS PROBLEM. ALL THE INFORMATION I'VE FOUND IS VERY CLEAR..THIS IS SERIOUS PROBLEM AND SIGNIFICANT EXPENSE ! THIS MUST BE ADDRESSED BY FORD AND CORRECTED. THEY KNOW THE PROBLEM EXISTS WITH THIS STEERING SYTESM BUT ARE DENYING THEIR RESPONSIBILITEIS TO CUSTOMERS FOR FAIR RESOLUTION!

• 12/11/2012· EXTERIOR LIGHTING,TIRES

  CARRIED MY MILAN PREMIER FOR ITS REQUIRED ANNUAL STATE OF NC INSPECTION. THE VEHICLE FAILED THE INSPECTION DUE TO THE FOLLOWING: THE REAR LED LIGHTS GLOWED IN THE BRAKE LIGHT MODE WHEN THE HEADLIGHTS WERE TURNED ON. WHEN THE BRAKES WERE APPLIED, THE SMALL REAR LIGHT BELOW THE REAR SPOILER CAME ON. BOTH REAR LAMP ASSEMBLIES HAD TO BE REPLACED BY A FORD DEALER. WITHOUT THE INSPECTION I WOULD NOT HAVE KNOWN THE PROBLEM EXISTED. A SEARCH ON THE INTERNET INDICATES MANY SIMILAR PROBLEMS WITH MILAN PREMIER LED LIGHTS. THIS IS MY FIRST VEHICLE WITH LED LIGHTS. BASED ON MY EXPERIENCE, A WARNING SYSTEM SHOULD BE PLACED ON VEHICLES WITH THESE LIGHTS IF THEY PERFORM IN THIS MANNER WHEN MALFUNCTIONING. *TR THE CONSUMER STATED HE RECENTLY NOTICED A CRACK IN THE SIDEWALL NEAR THE TOP OF ALL THE TIRES, LOCATED IN A GROOVE THAT CIRCLED THE TIRES. THE TIRES WERE INSPECTED, AND A GESTURE OF GOODWILL CREDIT WAS OFFERED. THE STORE REPRESENTATIVE BLAMED THE CONDITION ON DRY ROT AND FURTHER STATED THAT ANY TYPE OF SOLUTION WOULD HASTENED THE CRACKING PROBLEM. UPDATED 04/03/14

• 12/10/2015· STEERING

  WHILE ATTEMPTING TO MAKE A TURN IN AN INTERSECTION THE POWER STEERING SUDDENLY FAILED ON THE CAR. VEHICLE WAS TRAVELING AT APPROXIMATELY 15MPH AT THE TIME OF THE INCIDENT. AFTERWARDS THE "POWER STEERING FAILURE" AND "SERVICE ADVANCETRAC" LIGHTS WERE DISPLAYED. INCIDENT NEARLY RESULTED IN AN ACCIDENT. THIS IS A SERIOUS SAFETY ISSUE. UPON INVESTIGATION I HAVE FOUND THAT THE SAME ISSUE OCCURRED ON THE 2011-2012 MERCURY MILAN WITH THE SAME PART AS THE PROBLEM (STEERING MOTOR SENSOR) THAT RESULTED IN A RECALL FOR THOSE MODEL/YEARS. AS IT IS THE SAME PART IT SHOULD FALL UNDER THIS SAME RECALL, HOWEVER IT DOESN'T. THIS PART IS CONTAINED WITHIN THE RACK AND PINION SYSTEM REQUIRING REPLACEMENT OF THE ENTIRE SYSTEM AT A COST OF $1800-$2000.

• 12/10/2013· EXTERIOR LIGHTING

  I NOTICED ON DECEMBER 2, 2013 (MAY HAVE BEEN HAPPENING SOONER), THAT WHEN THE BRAKES ARE APPLIED, THE TAIL LIGHT LIGHT BLINKED ON AND OFF AND AT TIMES STAYED OFF, BUT THEN WENT BACK TO BLINKING. THERE ISN'T A BULB THAT CAN BE REPLACED. THE WHOLE TAIL LIGHT ASSEMBLY HAS TO BE REPLACED, WHICH IS COSTLY. *TR

• 12/10/2012· ELECTRICAL SYSTEM,SERVICE BRAKES

  RIGHT REAR BRAKE LIGHT ACTIVATES AND STAYS ON WHILE RUNNING/HEADLIGHTS ARE TURNED ON. I HAVE ALSO SEEN THIS WHILE DRIVING BEHIND SIMILAR MILANS. SOME WITH BOTH SIDES ACTIVATED LEAVING ONLY THE CENTER LIGHT TO INDICATE ACTUAL BRAKING. *TR

• 12/09/2016· AIR BAGS

  TAKADA RECALL -- THE AIR BAG OF PASSENGER SIDE WAS RECALLED ON JUNE 1ST, 2016. NHTSA RECALL NUMBER: 16V384. MANUFACTURE RECALL NUMBER: 16S26. SO FAR, I HAVEN'T HEARD ANYTHING YET ABOUT THIS RECALL FROM ANYBODY.

• 12/07/2021· STEERINGCrash

  I backed out of a parking space in a parking lot and turned the steering wheel left then as I put vehicle into "drive" my steering seemed to lock up and became extremely hard to turn. I kept attempting to turn wheel and suddenly it was easily turned again as normal. While I was driving home the power steering stopped working causing steering wheel to feel as if locked again and almost impossible to turn in any direction. I almost wrecked my vehicle and hit another vehicle on the road way but hit my brakes and continued to aggressively turn the wheel to missed the vehicle in front of me. I heard and felt a pop and then steering wheel was easily turned again. I barely missed the vehicle in front of me but I did hit the curb and a bicycle a pedestrian was holding next to him on sidewalk. He was able to jump out of the way and was fortunately unharmed. I stopped my vehicle and parked immediately. I called my husband and he came to get the vehicle and I drove his home. He had no problems driving vehicle home and power steering was working as normal but once he was close to pulling into the driveway, a warning message on dash read "service power steering now".... there were no warning of this problem what so ever and just suddenly happened. Very dangerous and I have read many many others have had same issue with exact make and model of 2010 mercury milan. Please add this issue with power steering to recall list so others don't get hurt. I hurt my neck & wrist when I hit that curb and bicycle. I also had to pay for bicycle I hit.. A code reader was put onto car the next day and gave codes C-1963 and C-1277 if that helps with the recall. Thank you for your time and concern in this matter and I apologize for any inconvenience.

• 12/07/2020· STEERING

  ELECTRONIC POWER STEERING SUDDENLY STOPPED WORKING WHILE DRIVING. I WAS ABLE TO MANUALLY STEER TO GET THE VEHICLE HOME. AFTER RESEARCHING ONLINE, THIS IS A KNOWN AND COMMON ISSUE. FORD MOTOR CO. ADDRESSED THE ISSUE IN 2011 MODELS, BUT NOT IN 2010 MODELS. I HAVE FOUND HUNDREDS OF COMPLAINTS ACROSS VARIOUS CAR FORUMS FOR THIS ISSUE.

• 12/07/2018· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (LENOIR CITY, 775 HIGHWAY 321 N, LENOIR CITY, TN 37771, (865) 988-0003) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE; HOWEVER, THE CONTACT WOULD BE NOTIFIED WHEN THE PARTS BECAME AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB