2010 Lexus RX350

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/25/2009· SEATS

  THE FRONT HEAD RESTRAINTS WILL NOT LOCK IN THE PROPER POSITION ON MY NEW LEXUS RX350. THEY KEEP RISING UNTIL THEY REACH THE TOP POSITION AND THEY WILL LOCK IN THAT POSITION, BUT NOT IN THE FIRST OR SECOND POSITIONS. THIS IS A SAFETY ISSUE BECAUSE I NEED THEM TO LOCK IN THE FIRST POSITION. THE DEALER SAID THEY WERE OPERATING CORRECTLY AND LEXUS SAID I SHOULD GET A SECOND OPINION FROM A DIFFERENT DEALER. HOWEVER, THE OWNER'S MANUAL ON PAGE 71 STATES: "AFTER ADJUSTING THE HEAD RESTRAINTS, PUSH DOWN ON THEM AND MAKE SURE THEY ARE LOCKED IN POSITION." THEY WILL NOT LOCK IN ANY POSITION BUT THE TOP ONE. *TR

• 12/23/2014· POWER TRAIN

  2010 LEXUS RX350. CONSUMER HAD TRANSMISSION SHIFTER ASSEMBLY REPLACED. CONSUMER ALSO WANT TO KNOW IF HE CAN BE REIMBURSED. ACCORDING TO THE INVOICE, THE SHIFTER WOULD GET STUCK WHEN SHIFTING FROM NEUTRAL TO DRIVE. THE CONSUMER STATED ONCE THE GEAR WAS IN DRIVE, IT SLIPPED OUT SEVERAL TIMES. *JB

• 12/22/2011· SERVICE BRAKES, HYDRAULICCrash

  TL* THE CONTACT OWNS A 2010 LEXUS RX350. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE BRAKES WERE APPLIED BUT THE VEHICLE WOULD NOT RESPOND. THE BRAKE PEDAL WAS ABNORMALLY DEPRESSED INTO THE FLOORBOARD AND THE CONTACT CRASHED INTO A FIRE HYDRANT AND THE SIDE OF A BUILDING. ONCE THE VEHICLE CAME TO A COMPLETE STOP, THE AIR BAGS DEPLOYED. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED THE DEALER BUT WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

• 12/18/2010· ENGINE AND ENGINE COOLING

  THE ENGINE MAKES A NOISE LIKE A SLOPPY PISTON OR A ROD KNOCKING. THE CAR IS A 2010 LEXUS RX350 WITH 69,000 MILES. WHAT IS INTERESTING HERE IA THE FACT THAT THE ISSUE WAS DISCUSSED WITH THE SERVICE GROUP ON A RECENT CONFRENCE CALL BUT THE STAFF WAS TOLD TO KEEP IT QUIET. IS TOYOTA PLAYING THE GAMES AGAIN? *TR

• 12/15/2022· VEHICLE SPEED CONTROLCrash

  The contact called on behalf of her son who owns a 2010 Lexus RX350. The contact stated that she had taken her son's vehicle to the car wash. The contact stated while at a complete stop, in the carwash drive-through, the vehicle accelerated independently and the driver's side of the vehicle crashed into the wall on the left side of the carwash bay. Heavy metal structures fell on the vehicle. As a result, the windshield was shattered and the ceiling of the vehicle was bent. The air bags failed to deploy. There was no warning light illuminated. The contact sustained two large contusions below the knee of her left leg. The injured area later became swollen and bruised. The contact sought medical assistance. A police report was filed. The vehicle was towed to a tow yard. The vehicle was then towed to the contact's residence. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 12V305000 (Vehicle Speed Control). The manufacturer was notified of the failure and informed the contact that they would send a field inspector to retrieve the Event Date Recorder (EDR) in order to determine the cause of the failure. A case was opened; however, the manufacturer had not followed up with the contact. The failure mileage was approximately 250,000.

• 12/15/2010· TIRES

  TIRE PRESSURE SENSORS APPEAR TO BE OVERLY SENSITIVE IN LEXUS VEHICLES. I OWN 2009 AND 2010 RX350S AND BOTH HAVE ISSUES WITH FALSE ALARMS, AND I WAS TOLD THAT THE DEALER SEES AT LEAST 20 CARS A DAY WITH FALSE ALARMS AND THEY ARE SELLING NITROGEN INFLATION GAS TO REDUCE THE RATE OF FALSE ALARMS. ALTHOUGH IT'S NOT VERY SERIOUS ISSUE AS FAR AS DIRECT SAFETY IS CONCERNED, IT CAN LEAD INTO THE SITUATION WHERE THE DRIVERS WILL START IGNORING THE WARNING LIGHT THAT CAN CAUSE DANGEROUS CONDITIONS. IF THE EQUIPMENT HAS HIGH FALSE POSITIVE RATES, THE MANUFACTURER SHOULD ADDRESS THE ISSUE, BUT THERE IS NO INDICATION THAT IT'S DOING ONE. *TR

• 12/01/2015· STEERING

  TOOK VEHICLE IN TO LEXUS DEALERSHIP AND WAS NOTIFIED OF "RACK & PINION" ISSUE, QUOTED $1256.00 TO FIX. AFTER TALKING TO SEVERAL PEOPLE I HAVE REALIZED HOW COMMON THIS PROBLEM HAS ALWAYS BEEN IN THESE VEHICLES AND IT HAS NOT BEEN ADDRESSED BY LEXUS EVEN AFTER SO MANY PEOPLE WITH SAME ISSUE KEEP COMING FORWARD. THE DEALERSHIP JUST SAYS ITS PART OF MAINTENANCE, THIS HAS NEVER BEEN THE CASE BEFORE IN ANY OTHER CAR I HAVE OWNED. THIS NEEDS TO BE ADDRESSED

• 11/30/2011· POWER TRAINCrash

  TL* THE CONTACT OWNS A 2010 LEXUS RX350. THE CONTACT STATED THE VEHICLE ROLLED AWAY WHILE PARKED ON AN INCLINE WITH THE ENGINE SHUT OFF. THE VEHICLE ROLLED DOWN THE HILL AND CRASHED INTO A FENCE AND A LIGHT POST. THE CONTACT RECEIVED NECK AND BACK INJURIES FROM THE CRASH. THE VEHICLE WAS TOWED TO THE DEALER AND THE CONTACT WAS ADVISED THAT THEY WOULD HAVE TO PAY SOMEONE TO READ THE REPORT TAKEN WHEN THE BLACK BOX WAS ANALYZED. THE CONTACT DID NOT KNOW WHAT CAUSED THE FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE 19,000. UPDATED 03/05/12*LJ UPDATED 03/07/12

• 11/29/2010· ELECTRICAL SYSTEM

  2010 LEXUS 450H WON'T START. WE BOUGHT A NEW 2010 LEXUS 450H ABOUT 3 WEEKS AGO, IT ALREADY HAPPENED TWICE, THE CAR JUST WON'T START. BUT AFTER PUSH POWER ON/OFF FEW TIMES, THE CAR STARTS. FIRST TIME IT HAPPENED ON THE MORNING OF NOV 26, WE ARE READY TO GO FOR A WEEKEND TRIP AT 8AM, FOOT ON THE BRAKE AND PUSH THE POWER, ALL LIGHTS GOES ON(EVEN THE HEADLIGHTS), FAN IS ON TOO, BUT NO READY LIGHT, STOPPED IT AND TRIED FEW TIMES, SAME THING, CALLED LEXUS ROADSIDE SERVICE, SAID WILL SEND SOMEONE TO JUMP IN 60 TO 90 MINUTES, I OPENED THE HOOD AND TRY TO FIND BATTERY TO JUMP MYSELF, TAKE A WHILE TO GET THOSE BLACK PLASTIC COVER OFF, DID NOT FIND THE BATTERY, TRY TO START THE CAR AGAIN, AND IT WORKS, THAT IS ABOUT 30 MINUTES AFTER PROBLEM FIRST OCCUR. DROVE 4 HOURS TO A WEEKEND TRIP, SATURDAY, USED CAR FEW TIMES, EVERYTHING IS FINE, THEN SAME THING HAPPENED ON SUNDAY, START AND STOP FEW TIMES, AND IT WORKS. *TR

• 11/26/2010· SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)Crash

  I WAS DRIVING MY NEW LEXUS 450H (2,000 MILES) IN A FRESH LIGHT SNOW (1.5 TO 2 INCHES) IN INCLINE VILLAGE NV AT 25 MILES PER HOUR ON A SLIGHT DECLINE WHEN I DEPRESSED THE BRAKE PEDAL TO SLOW DOWN FOR A CURVE A FEW HUNDRED FEET AWAY. IT LOCKED THE WHEELS IMMEDIATELY AND AS A RESULT I HAD NO STEERING CONTROL. GIVEN THAT I HAD ENOUGH TIME TO GET MY FOOT OFF THE BRAKE BEFORE HAVING TO MAKE TURN AHEAD, I REMOVED MY FOOT FROM THE BRAKE (I HAVE BEEN DRIVING IN SNOW MY WHOLE LIFE SINCE I WAS RAISED IN CANADA) AND IT HAD NO EFFECT -- THE WHEELS REMAINED LOCKED AS I GAINED NO CONTROL OF STEERING AND THE VEHICLE CONTINUED TO SLIDE UNTIL IT HIT THE GUARD RAIL ACROSS THE STREET AS I ENTERED THE TURN AT SOME 10 TO 15 MILES AN HOUR. I AM CONVINCED THAT THE PROBLEM LIES IN THE 450H TRYING TO GENERATE POWER WHENEVER THE GAS PEDAL IS NOT DEPRESSED -- THIS IS DIFFERENT THAN MY FORMER LEXUS 400H WHICH ONLY TRIED TO GENERATE POWER WHEN THE BRAKE PEDAL IS DEPRESSED (I KNOW ABOUT THE NEW LOGIC BECAUSE THE POWER GAUGE (THAT SHOWS WHETHER THE BATTERIES ARE CHARGING OR DISCHARGING) SHOWS CHARGING WHENEVER ONE'S FOOT IS TAKEN OFF THE GAS PEDAL ON THE 450H, NOT ON THE 400H). NEEDLESS TO SAY, I IMMEDIATELY WENT TO THE LOCAL LEXUS DEALER AND TRADED THE VEHICLE FOR AN RX350 THAT WILL DRIVE LIKE A NORMAL CAR. I AM ONLY INTERESTED IN HAVING PEOPLE THAT LIVE IN HILLY SNOW CONDITIONS AVOID BUYING THE RX450H AS THEY WILL NECESSARILY HAVE THE SAME EXPERIENCE. I DO NOT HAVE VIN AT THIS TIME AS I AM AT MY SECOND HOME IN CALIFORNIA AT THIS TIME. *TR

• 11/18/2017· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  ELECTRICAL CAUSES HEADLIGHT TO NOT WORK (ON DRIVER SIDE), AND THEN DOOR LOCK WOULD NOT WORK ON DRIVER SIDE AND HAD TO USE KEY FOB . THEN ALL WINDOWS ROLLED DOWN AND CANNOT ROLL THEM BACK UP DEFINITELY NOT SAFE WITH WINDOWS DOWN WHEN OUT OF TOWN.

• 11/18/2011· AIR BAGSCrash

  TL* THE CONTACT OWNS A 2010 LEXUS RX350. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH AND LOSS CONTROL OF THE VEHICLE DUE TO AN UNEXPECTED HEALTH RELATED ISSUE. THE VEHICLE CRASHED INTO AN UNOCCUPIED PARKED VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND CHEST AREA. A POLICE REPORT WAS FILED. THE FRONT DRIVER'S SIDE AIR BAG PARTIALLY DEPLOYED AND THE FRONT PASSENGER'S SIDE AIR BAG FAILED TO DEPLOY WITH THE SUBSTANTIAL IMPACT. THE VEHICLE WAS DECLARED DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 18,000. THE VIN WAS UNAVAILABLE.

• 11/17/2025· ENGINE

  Pot affects 2007-2011 RX350/450= 459,285 units. 1. On Friday, [XXX], the oil cooler pipe burst on our 2010 RX350. 2. All six quarts of engine oil were lost in approximately 700 feet while traveling at 70–75 mph on the highway. 3. Massive amounts of smoke poured from the front of the vehicle & through the air vents, causing my wife & daughter to fear for their safety due to risk of a fire & smoke inhalation. 4. No warning lights appeared on the dash, meaning the vehicle could easily have been driven to engine failure had there been no smoke. 5. 2 Colorado Department of Transportation vehicles & a State Trooper stopped to be sure they were ok & monitor the risk of a fire.  8. Towed & Lexus dealership confirmed seen many 3rd gen RXs with this same issue, some with seized engines because no dash warnings were triggered.   9. Lexus updated part from RUBBER to STEE, acknowledging design flaw.   Major Safety Concerns This failure represents a serious safety risk that could have resulted in fire, injury, death, or catastrophic engine/property damage. - Oil spray on hot engine components like the headers & exhaust pipes (700-1100F) poses a legitimate fire hazard considering oil flashpoint (400-700F). - Oil sprayed onto the brakes increased the risk of loss of braking & traction control in sudden/emergency maneuvers. - Engine seizing/stop due to loss of oil could result in an accident if the vehicle stops suddenly on the highway when it seizes, loses control, or the electric steering, braking &/or other safety systems fail. - If this had occurred on a mountain descent from the Rockies into Denver or any other long descent, a fire caused by oil spraying on 700-800F brake rotors or loss of control could have occurred. - Entire underside of the vehicle is coated in oil, contaminating the rear brakes, potentially damaging wiring, solenoids, & other safety-critical components, as well as representing an additional fire risk due to oil on the exhaust pipe.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 11/17/2020· STEERING,SUSPENSION

  STEERING COLUMN RATTLE NOISE ON VIBRATION WHILE DRIVING ON UNEVEN SURFACES (LIKE PATCHED UP OR REPAIRED ROADS, ROADS WITH GRAVEL ON IT) OR TURNING. THIS ISSUE WAS LISTED IN THE L-SB-0026-11 BUT IT IS EXPIRED NOW. THE STABILITY MAY BE AFFECTED AS YOU DRIVE OVER BUMP EVEN ON LOW SPEED. THIS ISSUE AFFECTED A LOT OF CARS AND LEXUS WAS REPLACING THIS PART AS MENTIONED IN THE BULLETIN. I ACQUIRED THIS CAR RECENTLY AND IT HAS THE PROBLEMATIC STEERING WHEEL THAT THE PREVIOUS OWNER CARED LESS TO REPLACE. I FEEL THIS PART SHOULD BE RECALLED AS LEXUS REFUSED TO TAKE RESPONSIBILITY FOR THIS MANUFACTURING DEFECT (BULLETIN ISSUED) WHEN I RECENTLY CONTACTED CORPORATE OFFICE ABOUT IT LEAVING ME WITH $4000 REPAIR ON THIS LOW MILES CAR FOR ITS AGE WITH THAT SERIOUS PROBLEM THAT IS A PART OF SUSPENSION AND VIBRATES AND MAKES NOISES.

• 11/17/2010· VEHICLE SPEED CONTROLCrash

  TL*THE CONTACT OWNS A 2010 LEXUS RX350. WHILE DRIVING 5 MPH, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO TWO OTHER VEHICLE WHICH CAUSED A CHAIN REACTION. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR BODY REPAIRS. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOULD SEND AN INVESTIGATOR TO INSPECT THE VEHICLE. THE VEHICLE HAD NOT BEEN INSPECTED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.

• 11/10/2010· VEHICLE SPEED CONTROL

  TL*THE CONTACT OWNS A 2010 LEXUS RX350. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH, AND UNEXPECTEDLY AN INCREASE OF ACCELERATION OCCURRED. THE VEHICLE FAILED TO DECELERATE. THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE BEGAN TO SLOW DOWN TO A COMPLETE STOP. THE VEHICLE WAS IN THE PROCESS OF BEING TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS APPROXIMATELY 3,800. THE VIN WAS UNAVAILABLE.

• 11/03/2020· ENGINE,FUEL/PROPULSION SYSTEM

  BOUGHT A USED 2010 LEXUS RX 450H 3.5L WITH 130,000 MILES. AT APPROXIMATELY 132,000 MILES WHILE DRIVING ON THE HIGHWAY, OIL COOLER LINE SUDDENLY EXPLODED WITHOUT WARNING AND VEHICLE LOST ALL OF ITS OIL, FULL SYNTHETIC, WITHIN SECONDS. OIL SPLATTERED ALL OVER ENTIRE UNDERBODY. VEHICLE COMPLETELY UN-DRIVABLE AND HAD TO BE TOWED. NO PRE WARNING FROM OIL LIGHT OR ANY OTHER INDICATION OTHER THAN LOUD BANG AND SMELL OF BURNING OIL. HUGE SAFETY RISK AND LIKELIHOOD OF COMPLETE ENGINE LOSS OR SEIZING IF I HAD CONTINUED TO DRIVE ANY LONGER, POSSIBLY LEADING TO AN ACCIDENT OR WORSE. IMMEDIATELY PULLED OVER AT SMELL OF HOT OIL AND HAD IT TOWED TO REPAIR SHOP. ESTIMATED COST ABOUT $ 1,000. REPAIR SHOP STATED THIS IS A KNOWN ISSUE WITH TOYOTA OIL LINE COOLER HOSE AND LEXUS MODELS OF THIS YEAR AND SHOULD HAVE BEEN A RECALL ITEM. RECOMMENDED REPLACEMENT HOSE IS NOW METAL.

• 10/25/2022· ELECTRICAL SYSTEM

  2010 LEXUS RX 350. CONSUMER WRITES IN REGARD TO AN OIL LINE RUPTURE.

• 10/21/2020· FUEL/PROPULSION SYSTEM

  NOTICED A CHECK ENGINE LIGHT AND SLIP INDICATOR ON - NEXT DAY MY CAR LOST COMPLETE POWER IN THE MIDDLE OF A CITY ROAD ' VEHICLE WAS TRAVELING ABOUT 15-20 MPH. WHEN ATTEMPTING TO RESTART IT WOULD ROUGHLY ENGAGE THEN SHUT DOWN AGAIN. CONTACTED A CERTIFIED LOCAL LEXUS MECHANIC HAD THE CAR TOWED TO HIS SHOP. AFTER ASSESSMENT HE DETERMINED THE VEHICLE'S FUEL PUMP "DISINTEGRATED" INTERNALLY. WHEN THEY CHECKED FUEL PRESSURE AT THE RAIL THERE WERE PARTICLES IN THE FUEL ' UPON FURTHER INSPECTION THE SPARKS PLUG WERE FOULED AND FUEL INJECTORS CLOGGED. THE MECHANIC INDICATED HE HAD RECENTLY SEEN THE SAME ISSUE A MONTH EARLIER HOWEVER WITH A TOYOTA FJ. I BEGAN TO RESEARCH WHAT HAPPENED WHEN I RAN ACROSS THE FUEL PUMP RECALL ISSUED BY TOYOTA FOR CERTAIN MODELS (JANUARY 2020) HTTPS://PRESSROOM.TOYOTA.COM/TOYOTA-IS-CONDUCTING-A-SAFETY-RECALL-INVOLVING-CERTAIN-TOYOTA-AND-LEXUS-VEHICLES-2/ ALTHOUGH MY MODEL IS NOT INCLUDED IN THIS RECALL MY VEHICLE MIMICS THE BEHAVIOR OF THOSE RECALLED. INDICATOR LIGHTS, LOSS OF POWER AND ULTIMATELY AN ASSESSMENT OF FUEL PUMP ISSUES LEADING TO A TOTAL LOSS OF POWER.

• 10/21/2014· AIR BAGS,SEAT BELTSCrash

  COLLISION WITH ANOTHER VEHICLE. LEXUS DRIVER'S SEAT BELT DID NOT RESTRAIN DRIVER AND AIRBAG BLEW OPEN ALLOWING DRIVER TO IMPACT STEERING WHEEL HARD ENOUGH TO SUSTAIN A FRACTURED STERNUM AND CHEST WALL INJURY. .UPDATED 11/03/14 *BF UPDATED 7/15/2015*JS UPDATED 09/04/15 *BF

• 10/19/2009· VISIBILITY

  I BOUGHT A NEW LEXUS RX 350 2010 ON JULY 3, 2009 AT NEWPORT LEXUS. ON AUGUST 28 WHEN I OPENED THE LEFT REAR DOOR AT NIGHT, WHILE SUV WAS PARKED IN THE GARAGE, TO RETRIEVE ITEM FROM THE BACK SEAT, THE WHOLE LEFT REAR WINDOW SHATTERED IN PIECES. IT WAS QUITE A TRAUMATIC EXPERIENCE FOR ME. IT TOOK ME ALMOST FORTY MINUTES TO CLEAN UP THE FIBROGLASS DEBRIS. PRIOR TO THIS INCIDENT, I WAS NOT AWARE OF ANY DAMAGE TO THE LEFT REAR PASSENGER SIDE WINDOW. I TOOK THE SUV BACK TO DEALER NEXT DAY. THE COMPANY DID REPLACE IT IN GOODFAITH. THEY CLAIMS IT WAS THE FIRST TIME THEY HEARD SUCH AN INCIDENT. I JUST WONDER WHETHER THERE ARE OTHER REPORTED SIMILAR INCIDENT. I DO HAVE GRANDKID OCCASIONALLY SITTING IN THE REAR SEAT. IF COULD POTENTIALLY CAUSE INJURY TO THE PASSENGER SITTING IN THE BACK SEAT. *TR

• 10/18/2011· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2010 LEXUS RX350. THE CONTACT STATED THAT WHILE STOPPED WITH THE BRAKES APPLIED, THE VEHICLE SURGED FORWARD APPROXIMATELY TWO TO THREE FEET. HEAVY PRESSURE WAS APPLIED TO THE BRAKES TO STOP THE VEHICLE. THE VEHICLE WAS LATER TAKEN TO AN AUTHORIZED DEALER, BUT THEY COULD NOT DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE VEHICLE WAS SOLD BACK TO THE DEALER. THE FAILURE MILEAGE WAS 28,500.

• 10/17/2017· AIR BAGS

  TL* THE CONTACT OWNS A 2010 LEXUS RX350. WHILE DRIVING 75 MPH, THE SIDE CURTAIN AIR BAGS DEPLOYED WHILE DRIVING ON UNEVEN PAVEMENT. THE FAILURE OCCURRED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CHARLES BARKER LEXUS VIRGINIA BEACH, 3909 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED AN INVESTIGATOR TO DIAGNOSE THE VEHICLE. THE CONTACT WAS UNABLE TO CONTACT ANYONE CONCERNING THE RESULTS OF THE DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.

• 10/15/2023· SERVICE BRAKES

  ABS TCS lights came on and check brakes warning was displayed. The power assist failed making the brake pedal very hard to press in order to stop.

• 10/15/2020· ENGINE

  OIL COOLLER LINE EXPLODED,ENGINE LOST HALF OF OIL,REPAIR COST OVER $400.

• 10/08/2020· STEERING

  STEERING WHEEL IN 79,000 MILES NO ACCIDENTS VEHICLE MAKES KNOCKING NOISES AS IT JUMPS UP AND DOWN (BUMPY) OR VIBRATES WHEN DRIVING OVER UNEVEN ROADS (GRAVEL). YOU CAN FEEL IT IN YOUR HANDS. ALSO IT RATTLES AND MAKES NOISES WHEN TURNING. IT FEELS LIKE THERE IS NO LUBRICATION. THE DRIVE FEELS NOT ONLY UNSTABLE BUT ALSO IS VERY DISTRACTIVE WHILE DRIVING. TOOK CAR TO LEXUS AND WAS TOLD IT IS STEERING COLUMN OR SHAFT OR BOTH; QUOTE AROUND $4000 WITH LABOR. SEEMS LIKE A LOT OF PEOPLE HAD SAME PROBLEMS AND THE STEERING IS MANUFACTURING DEFECT THAT SHOULD BE RECALLED. THERE WAS BULLETIN ISSUED BUT MY CAR IS OUT OF WARRANTY NOW WHEN THE PROBLEM BECAME PROMINENT. THERE SHOULD BE NO TIME LIMIT FOR THAT.

• 10/07/2025· ELECTRICAL SYSTEM

  Odometer Fraud. The contact purchased a 2010 Lexus RX450H. The contact discovered that there was a mileage discrepancy after the purchase of the vehicle. The vehicle was a private sale. At the time of the purchase, the vehicle mileage was 118,000. It was later discovered that the mileage was 183,000.

• 09/29/2013· STRUCTURE

  WHILE THE CAR WAS PARKED, THE FRONT BUMPER CAME LOOSE AFTER A MINOR CONTACT WITH ANOTHER VEHICLE. ALMOST THE SAME HAPPENED A YEAR EARLIER WHILE CAR WAS BARELY MOVING AND REARENDED A SMALL HONDA CAR, WHICH WAS NOT EVEN SCRATCHED, THE WHOLE FRONT END THEN HAD TO BE REPLACED BECAUSE THE SCREWS AND PLASTIC FASTENERS ATTACHING THE BUMPER TO THE BODY BROKE OFF. *TR

• 09/27/2010· STEERING

  WE BOUGHT A LEXUS 450H 3 MONTH AGO. ON LAST SATURDAY, WHEN THE CAR HIT CURB AT STARTING SPEED, THE STEER WHEEL TURNS 90 DEGREE. THE LEFT FRONT TIRE HAS ONLY VERY SMALL IMPACT, SOME DUST MARK CAN BE EASILY WIPED OFF. THE CAR IS STILL DRIVABLE, BUT WE ARE AFRAID THAT THIS CAR MAY LOSS CONTROL VERY EASILY, ESPECIALLY WHEN IT IS OFF ROAD ON BUMPY ROAD. DEALER IS STILL TALKING WITH THE FACTORY TO CHECK WHETHER THE FACTORY WARRANTY WILL COVER THE DAMAGE. *TR

• 09/26/2009· TIRES

  FIRESTONE TIRE 235/75/19 DUELER H/L 400 TIRE HAS HAIR LINE SPLITS ON SIDE WALL THAT CAUSE TIRE TO GO FLAT. THIS IS A NEW LEXUS RX450 WITH ONLY 2,800 MILES, CAR DID NOT BUMP A CURB,POT HOLE OR BEEN IN A ACCIDENT. LEXUS AUTO DEALER WILL REPLACE THE TIRE AT A COST TO ME. *TR

• 09/25/2010· POWER TRAIN

  PART 23565 C-VEHICLE WOULD NOT MOVE. C-BROKEN RETAINING CLIP HOLDING RIGHT FRONT AXLE TO TRANSMISSION. ALSO FOUND A MISSING BOLT IN BEARING CARRIER. THIS IS A 2010 LEXUS RX 350 I PURCHASED IN FEB. 2010 FOR $44,000 WITH 15,000 MILES ON IT FROM THE FREMONT LEXUS DEALERSHIP IN FREMONT, CA. VERY SCARY! LUCKILY I WAS ONLY TRAVELING ABOUT 10 MILES AN HOUR AT THE TIME. THE TRANSMISSION WOULD NOT MOVE. WAS TOLD OLD PART COULD NOT BE GIVEN TO ME. LEXUS OF CONCORD, CA FIXED IT. FREMONT LEXUS ONLY OFFERED TO BUY BACK FOR $33,000. *TR

• 09/24/2011· TIRES

  LEXUS RX 450H. 2010. WAS PURCHASED BRAND NEW FROM THE DEALERSHIP. ALL MAINTENANCE WAS PERFORMED AT THE SAME DEALERSHIP THE CAR WAS PURCHASED. SINGLE OWNER. TWENTY MONTHS LATER (AT 34,000 MILES) ALL 4 TIRES ARE NO LONGER GOOD AT THE INNER EDGE. TWO POSSIBILITIES: 1) THE TIRES WERE BAD QUALITY; 2) THE DEALERSHIP FAILED TO BALANCE AND ROTATE THE TIRES. FOR SAFETY, I HAD NO OTHER CHOICE TO CHANGE THEM. I AM VERY DISSATISFIED. *TR

• 09/23/2021· STRUCTURE

  Water leakage problem in the trunk area causing water buildup on and around the spare tire. A rust issue and potential electric short circuit issue.

• 09/20/2023· UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

  There is a known issue in the form of a Warranty Policy Bulletin and I believe a recall in Canada for a faulty engine oil cooler line that was made of rubber and fails under heat (now replaced by metal lines). This happened to my daughter after a hot day and she pulled away from the driveway the next day. Almost all of the oil leaked out and we stopped the car and had it towed to a Lexus dealership. When it was inspected, it was confirmed this was the issue, and there was a noise in the engine. I have a concern that further engine problems may have resulted in a loose bearing needing compete replacement. This has yet to be confirmed, but seems consistent with the many discussion boards that mention this exact issue.

• 09/20/2019· UNKNOWN OR OTHER

  OIL COOLING LINE BUSTED AND COMPLETELY EMPTIED OIL ALL OVER THE ROAD WHILE DRIVING. WAS MAKING LOUD NOISES AND HAD TO COME TO A COMPLETE STOP AND PULL OVER

• 09/18/2019· ENGINE

  WHILE DRIVING UNDER 30 MPH. LIGHTS CAME ON FROM THE DASHLIGHTS CAME ON PROMPTING LOW FUEL PRESSURE. SHORTLY AFTER, WEIRD NOISE COMING FROM ENGINE PULLED OVER TO CHECK UNDER THE HOOD. SEEN A LOT OF OIL LOST. HAD THE CAR TOWED TO LEXUS DEALERSHIP AND IDENTIFIED THAT IT WAS HTE ENGINE OIL COOLER PIPE. THIS WAS A KNOWN PROBLEM WITH TOYOTA/LEXUS. WAS TOLD THAT THERE WAS A CAMPAIGN TO ADDRESS THE ISSUE BUT IS EXPIRED BY 10 WEEKS. :(

• 09/16/2021· ENGINE

  We were 2 hours into a 9 hour drive when I noticed smoke in the rear view mirror. I continued to drive as I thought it may have been coming from another vehicle. I drove to the nearest gas station (about 3 mi) and pulled in. Upon exiting the vehicle, we found the back window and the entire back of the SUV covered in oil. There were no warning lights and no engine noises. We checked the oil and it was so low that it did not register on the dip stick. We added 2 quarts of oil which then registered on the tip of the dip stick. We then added another quart of oil and drove to a nearby service station (1/2 mi). The mechanic could not diagnose the problem since he couldn't put it on his lift (it was occupied by another vehicle). He contacted two other service stations in the area and found one less than a mile away that had a lift open. We added 2 more quarts of oil and drove to the next service station. The mechanic put the vehicle on the lift and quickly found the problem - a pin hole in the oil line. He was able to find a replacement part (not the original part as it had been discontinued) and get us up and running the same day. We were very fortunate that I noticed the smoke - if I had not noticed it and continued to drive (we were 10 minutes from driving over a bridge tunnel) it could have been catastrophic. We finished the 7 additional hours of driving that day and after being gone for a week, have now returned home (another 9 hours). The mechanic told me the part had been recalled, but when I searched this sight, I found lots of similar reports - but no recall. Coincidentally, I had had the oil changed 4 days before beginning this trip. It is surprising that there are so many reports of this incident, but no recall by Lexus.

• 09/12/2012· VEHICLE SPEED CONTROL

  THIS VEHICLE STARTED ACCELERATING ON ITS OWN. WHEN I TRIED TO GET THE VEHICLE TO STOP, THE BRAKES WOULD NOT WORK. NEUTRAL WOULD NOT WORK. DOWN SHIFTING WOULD NOT WORK. THE VEHICLE WOULD ONLY INCREASE IN SPEED. I HAD 3 KIDS IN THE CAR. THE DASH BOARD INDICATOR LIGHTS LIT UP. ALL OF THEM!! WHEN I FINALLY LOOKED DOWN THE ACCELERATOR PEDAL WAS STUCK. I GRABBED IT WITH BOTH HANDS WHILE DOING OVER 100 MPH AND HEARD A POP! THEN THE VEHICLE SLOWED BUT STILL NOT NEARLY SAFE ENOUGH. I FINALLY MANAGED TO DOWN SHIFT THE CAR AT THAT POINT. AND THEN JAMMED HER INTO PARK FROM ABOUT 30 MPH. THERE WAS SOMETHING SERIOUSLY WRONG WITH THIS CAR. IT WAS NOT FLOOR MATS THAT GOT THAT PEDAL STUCK! I SAW THAT PEDAL! YOU NEED TO LOOK INTO THIS FURTHER. SOMEONE IS GOING TO GET KILLED! I WILL BET THEY ALREADY HAVE. I HAD TO TRADE MY CAR IN BECAUSE LEXUS WOULD NOT EVEN CHECK THE COMPUTER FOR FEAR THEY WOULD BE VALIDATING MY COMPLAINT. NOW I GET A LETTER STATING THEY ARE CHANGING THE ACCELERATOR PEDAL? THERE IS SOMETHING MORE TO THIS AND I THINK YOU SHOULD BE LOOKING FURTHER. THAT IS WHY I AM FILING MY COMPLAINT NOW. THEY SAID I WAS THE ONLY ONE. OBVIOUSLY NOT. I SPENT A LOT OF MONEY TO GET OUT OF THAT CAR. PEOPLE SHOULD NOT HAVE TO. PLEASE LOOK INTO THIS. I BEG YOU. *TR

• 09/11/2015· SERVICE BRAKESCrash

  WHEN I WAS ON REVERSE GEAR IN MY LEXUS TRYING TO GET OUT OF THE PARKING SPOT, THERE WAS SUDDEN UNINTENDED ACCELERATION CRASHING MY LEXUS INTO A PARKED VEHICLE. I TRIED TO HIT THE BRAKES WHICH DID NOT WORK AND THE VEHICLE DID NOT STOP. THERE WAS EXTENSIVE DAMAGE TO THE PARKED CAR.

• 09/09/2010· PARKING BRAKE,POWER TRAIN

  I BOUGHT A NEW LEXUS RX 350 IN AUGUST 2010 AND HAD A COLLISION ON THE THIRD DAY DRIVING THE CAR. I WAS AT A PARKING LOT WAITING FOR A PARKING SPACE. THE ENGINE WOULD SHUT DOWN. WHEN I SAW A PARKING SPACE AVAILABLE, I STARTED THE ENGINE BY PRESSING THE ENGINE BUTTON WITHOUT PRESSING THE BRAKE PEDAL (YOU DON'T NEED TO PRESS THE BRAKE WHEN YOU USE A KEY TO START THE ENGINE). I DID NOT KNOW BY DOING THAT, I ONLY STARTED THE RADIO AND AIR CONDITIONING BUT NOT THE ENGINE ITSELF. I THEN PRESSED THE BRAKE PEDAL AND SHIFTED TO THE DRIVING GEAR. AT THAT TIME, ANOTHER CAR WAS PULLING INTO THE PARKING LOT. I WAS GOING TO STOP MY CAR TO WAIT FOR THE OTHER CAR TO PASS BY ME. I PRESSED THE BRAKE BUT THE CAR DID NOT STOP AND KEPT GOING FORWARD BECAUSE THE ROAD IS A LITTLE STEEP. I FELT THAT I HAD NO CONTROL OF THE CAR - BOTH THE BRAKE AND POWER STEERING. MY CAR FINALLY STOPPED AFTER HITTING AN EMBANKMENT IN THE PARKING LOT. THERE WAS DAMAGE TO THE FRONT BUMPER AND SCRATCHES ON THE SIDE. TOTAL DAMAGE IS MORE THAN $2,000. WENT TO THE DEALERSHIP AND WAS TOLD THE RX 350 WAS DESIGNED IN THAT WAY - IF YOU PRESS THE START BUTTON WITHOUT PRESSING THE BRAKE PEDAL, THE ENGINE WON'T START, BUT YOU ARE ABLE TO SHIFT THE GEAR TO DRIVING IF YOU PRESS THE BRAKE AT THIS TIME. IT CAN BE VERY DANGEROUS BECAUSE THE POWER STEERING AND BRAKE WILL NOT WORK PROPERLY IF THE ENGINE IS NOT STARTED. *TR

• 09/08/2022· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  The speakers in my car made a loud noise and I thought someone hit my car. Ever since then it’ll keep happening and it’ll startle me when I’m driving. Sometimes my speakers would have really loud static sound and it’s impossible to turn it off. It’s extremely dangerous to be startled like that when I’m driving.

• 09/06/2016· VEHICLE SPEED CONTROLCrash

  DRIVER WAS PULLING INTO A PARKING SPOT, JUST ROLLING TO A STOP WITH HER FOOT ON THE BRAKE. THE CAR SUDDENLY ACCELERATED INTO A BRICK WALL AND A TREE. THE FRONT BUMPER OF THE CAR WAS SMASHED AND THE FRAME WAS BENT. AIR BAG DID NOT DEPLOY AS IT SHOULD HAVE. OWNER CONTACTED LEXUS LEGAL DEPARTMENT THE NEXT DAY AND FILED A CLAIM. 16 DAYS LATER A THIRD PARTY INVESTIGATOR RECOVERED THE DATA FROM THE EVENT DATA RECORDER. IT HAS BEEN 50 DAYS SINCE THE CLAIM WAS FILED AND WE GOT A LETTER TODAY FROM TOYOTA STATING "NO DEFECTS WERE IDENTIFIED!" THIS IS TOTALLY UNACCEPTABLE. TOYOTA SETTLED A 1.1 BILLION DOLLAR CLASS ACTION LAW SUIT REGARDING "UNINTENDED ACCELERATION" CASES. OBVIOUSLY THERE IS A BIG PROBLEM. WE WILL BE FOLLOWING UP WITH LEGAL REPRESENTATION. IN THE MEAN TIME THE CAR SITS IN THE GARAGE, WHILE WE MAKE PAYMENTS ON A CAR THAT IS TOTALLY UNSAFE TO DRIVE!

• 09/03/2024· AIR BAGSCrash

  The contact owns a 2010 Lexus RX350. The contact stated while driving approximately 65 MPH over thin black ice, the contact lost control of the vehicle, causing the rear passenger's side of the vehicle to crash into the guard rail. The air bags did not deploy. The vehicle was drivable and the contact drove to the orthopedic for medical assistance. The contact sustained a left shoulder joint fracture. A police report was not filed. The vehicle was taken to the dealer, where it was inspected, but the vehicle not diagnosed or repaired. The dealer referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and referred the contact to the Lexus collision center for assistance. Additionally, the contact stated while driving at an undisclosed speed, another vehicle that was driving at an undisclosed speed rear-ended the vehicle. The air bags did not deploy. A police report was not filed. The vehicle was drivable. The contact sustained lower back pain and sought physical therapy assistance. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was unknown.

• 09/03/2020· UNKNOWN OR OTHER

  WHILE DRIVING ON A FREEWAY OFFRAMP ALONE ABOUT 10 PM MONDAY AUGUST 31 OUR SUNROOF SUDDENLY EXPLODED OUTWARD. THERE WAS A BOOM IN THE CAR, THAT SEEMED LIKE A TENSION RELEASE IN THE FRONT LEFT (DRIVER SIDE) OF THE VEHICLE. WE DID NOT IMMEDIATELY KNOW WHAT HAPPENED BUT WHEN WE STOPPED AT HOME REALIZED THE SUNROOF HAD BROKEN OUTWARD, GLASS SPILLED DOWN INTO THE VEHICLE WHEN I OPENED THE SUNROOF COVER.

• 08/30/2018· STRUCTURE

  REAR LIFTGATE CLOSES IN THE WINTER TIME WITHOUT WARNING. NO PROBLEM IN WARM MONTHS. HAD COMPLAINED OF THIS ISSUE SINCE I OWNED THE CAR AND WAS ADVISED BY LEXUS DEALER THAT THIS HAPPENS IN THE WINTER. FOR THE MOST PART I WAS ABLE TO CATCH IT BECAUSE IT STARTS BEEPING NOW IT JUST SHUTS AND FELL ON ME WHEN I WAS LOADING GROCERIES AT THE SUPERMARKET. THE PROBLEM APPEARS TO BE AN ISSUE WITH THE STRUTS BECAUSE THE SAME PROBLEM ALSO HAPPENED WITH THE HOOD WHEN I WAS GETTING A JUMP WHEN THE CAR WAS PARKED IN MY DRIVEWAY. LEXUS OFFERED TO PAY FOR THE HOOD STRUTS BUT NOT REAR LIFT GATE. THE ONLY TIME THE HOOD IS OPEN IS WHEN IT'S AT LEXUS FOR SERVICE SO THAT IS NO HELP TO ME.I NO LONGER USE MY TRUNK IN THE WINTER. LEXUS SHOULD MAKE PEOPLE AWARE OF THIS ISSUE. I DON'T HAVE THE DATE BUT LEXUS SHOULD HAVE IT ON FILE.

• 08/29/2012· VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2010 LEXUS RX 350. THE CONTACT STATED THAT THE DRIVER'S SIDE SUN VISOR WOULD NOT REMAIN UPRIGHT IN ITS HOUSING AND CONTINUED TO FALL, OBSTRUCTING THE CONTACT'S VIEW. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WAS NOTHING THEY COULD DO TO ASSIST. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 22,235 AND THE CURRENT MILEAGE WAS 22,500.

• 08/26/2020· ENGINE

  I WAS DRIVING ON 275 HIGHWAY IN TAMPA, FL, AND I GOT THESE MESSAGES ON ECO, "MOTOR OIL AND PRESSURE LOW" AND CHECK ENGINE THE MECHANIC ADVISED TO CHECK WITH THE DEALER. PLEASE ADVICE. THANKS

• 08/23/2017· ENGINE

  MY CAR STARTED LEAKING OIL ALL OVER MY DRIVEWAY AND INTO THE GARAGE, AS SOON AS I REALIZED WHAT HAPPENED I DROVE IT TO THE DEALER. DEALER SAID FRONT OIL COOLER HOSES WERE LEAKING AND THAT I WAS NOT THE FIRST. DEALER ASKED LEXUS TO RECALL AND WERE REFUSED. THIS DEFECT IS ALL OVER THE INTERNET SINCE THE COMPANY USED RUBBER HOSE INSTEAD OF METAL WHICH THEY USED TO USE AND SHOULD HAVE CONTINUED TO USE. THE PART WAS COVERED UNDER WARRANTY BUT MY DRIVEWAY AND GARAGE FLOOR ARE RUINED. THE COMPANY 1-800 NUMBER SERVICE PERSON WAS RUDE. I WAS NEVER NOTIFIED THIS PART WAS A PROBLEM. OTHER DRIVERS ARE BEING STRANDED ON ROADWAYS AND THEIR ENGINES ARE BLOWING UP. PLEASE HELP. THIS NEEDS A CLASS ACTION SUIT OR A FORCED RECALL.

• 08/22/2019· AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKESCrash

  AS I WAS PULLING IN A BUSINESS CENTER TO PARK, I STEP ON THE BRAKE BUT THE CAR WOULD NOT STOP. THE ACCELERATOR CONTINUES AND CAUSED MY CAR TO RUN INTO A POWER BOX AT A BUSINESS. THIS CAUSED THE BUSINESS TO HAVE A POWER OUTAGE FOR THE ENTIRE DAY. THE WEATHER WAS CLEAR. IT WAS 11:30AM. THERE WAS NO CAR AROUND THE PARKING LOT MANY SPACES WERE EMPTIED. IM VERY FORTUNATE THAT THE CAR RAN INTO THE POWER BOX OTHERWISE THE CAR WOULD HAVE DRIVEN ITSELF INTO THE STREET! I'M A GREAT DRIVER FOR MORE THAN 20+ YEARS AND NO TICKETS OR ACCIDENTS. INSURANCE CARRIER HAD DECLARED AS TOTAL LOSS DUE FOR THE IMPACT. AIRBAGS DID NOT DEPLOYED.

• 08/19/2017· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEMFire

  TAKATA RECALL. STARTED CAR IN THE MORNING DROVE IT TO WORK DIDN'T SMELL ANYTHING IT WAS ABOUT 34MILES ALL HIGHWAY.PARKED THE CAR ( THE CAR WAS NOT IN MOTION AT THE TIME)WENT OUT IN 15 MIN AND THE WHOLE FRONT END WAS ON FIRE. CALLED FIRE DEPARTMENT BY THE TIME THEY GOT HERE IT WAS TO LATE.THIS WAS ON PRIVATE PROPERTY CON EDISON OF NEW YORK. THE CAR ONLY HAD 32,000 MILE AND WAS ONLY MAINTAINED BY LEXUS ALL SERVIVE RECORDS THEY HAVE NOW ITS GOING TO COST ME 18,0000 FOR UPGRADE OR ANOTHER CAR WHEN THIS CAR WAS IN MINT CONDITION DON'T HAVE ANY REPAIR RECORDS THEY WERE STORED IN THE CAR. LEXUS HAS ALL THE CAR RECORDS. THE CAR WENT IN DECEMBER FOR STATE INSPECTION AND OIL CHANGE NOTHING WAS BROUGHT TO OUR ATTENTION