2010 Lexus ES350

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2021· SERVICE BRAKES

  My brakes do not work as they should I have to pump them to stop, I have had them replaced and bled they will work for a day or two and then start to fail again, my pedal goes all the way to the ground and still doesn’t stop the vehicle

• 12/30/2016· AIR BAGS

  TAKATA RECALL. I RECEIVED THE RECALL NOTICE BACK IN MAY 2016. SINCE THEN I HAVE NOT RECEIVED A FOLLOW-UP ON THE STATUS OF MY VEHICLE'S RECALL. THE TIME IS UNREASONABLE.

• 12/27/2017· UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

  1.WHEN BACKING OUT OF THE GARAGE, THE BACKUP SENSOR SOMETIMES STARTS BEEPING WHEN THERE IS NOTHING BEHIND THE VEHICLE. 2.DRIVING CAR ON DAN RYAN EXPRESSWAY. PRESSING LEFT SIDE BUTTONS ON STEERING WHEEL, ATTEMPTING TO CHANGE THE SOUND LEVEL, CHANNEL, OR RADIO MODE (FM1,FM2,AM, ETC.). INSTEAD, NOTHING MAY RESPOND, OR RIGHT SIDE BUTTONS RESPOND; I.E., CAR BEGAN DIALING A PHONE NUMBER (USING BLUETOOTH). TOOK CAR TO MY DEALERSHIP, ORLAND PARK LEXUS OF IL ON NOVEMBER 20, 2017. WAS ADVISED THERE IS NOTHING THEY CAN DO BECAUSE NEITHER OF THESE PROBLEMS HAS OCCURRED IN THEIR PRESENCE. I HAD PREVIOUSLY PAID FOR AN ELECTRONICS TESTING CHECK UP JUST BEFORE MY 7 YEAR EXTENDED WARRANTY EXPIRED (NOVEMBER 2017). I INDICATED THESE SAME TYPES OF CONCERNS. THEY HAD NOT KEPT OF RECORD OF THIS, STATING THEY DID NOT SEE ANY OF THE PROBLEMS THEN EITHER, SO THE CHECK-OUT SHEET (BASED ON MY INITIALLY EXPRESSED CONCERNS) WERE REFLECTED ANY WHERE IN THEIR RECORDS. INSTEAD, THEY TOOK OFF THE COST OF THE CAR REVIEW PRICE (WHEN THEY FIXED OTHER THINGS). THUS ERASING ANY RECORD OF MY EXPRESSING CONCERNS RELATED TO THESE ISSUES. THEY ALSO SAID IT MIGHT INDICATE A COMPUTER ISSUE, BUT AS THERE WAS NO PROBLEM WHEN SEEN AT THEIR SHOP, NO RECORD IS BEING KEPT. I ASKED WHAT THE PRICE MIGHT BE TO REPLACE THE COMPUTER. THEY INDICATED NOT KNOWING. I HAVE NO RECORDS TO 'UPLOAD'. I AM CONCERNED THAT IF I HAD PROBLEMS WHILE DRIVING, WHAT IF MY PHONE IS THE NEXT THING TO GO OUT? CHICAGO AREA STREETS ARE NOT THAT SAFE.

• 12/23/2023· AIR BAGSCrash

  No lamps on at all. Car was in a major accident and no airbags went off. Was hit almost head on by a ram pickup at approximately 45 miles an hour and then the truck went down the drivers side of the car Car was stopped at a red light at the time of the incident

• 12/23/2009· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2010 LEXUS ES 350. THE ACCELERATOR PEDAL BECAME STUCK WHILE DRIVING. THE FAILURE OCCURRED INTERMITTENTLY. ON ONE OCCASION, HE ATTEMPTED TO TURN OFF THE ENGINE AT A GAS STATION BUT THE ENGINE SURGED. HE WAS ABLE TO GAIN CONTROL OF THE VEHICLE. HE CALLED THE DEALERSHIP AND THE TECHNICIAN STATED THAT THEY WOULD PERFORM AN AT-HOME INSPECTION OF HIS VEHICLE. HE HAD NOT CONTACTED THE MANUFACTURER. NO REPAIRS WERE MADE. THE CURRENT MILEAGE WAS APPROXIMATELY 700. THE FAILURE MILEAGE WAS APPROXIMATELY 500.

• 12/22/2011· VISIBILITY

  REAR WINDOW DISTORTS OTHER CAR HEADLIGHT AT NIGHT AND IS VERY DISTRACTING, ESPECIALLY IN HEAVY TRAFFIC. IT APPEARS THAT THE SLANT OF THE WINDOW AND THE DEFROSTING WIRES ARE SET TO CLOSE AND THIS IS WHAT CAUSES THIS PROBLEM. LATER MODELS, THIS IS CORRECTED BY FEWER WIRES WITH MORE SEPARATION. *TR

• 12/14/2017· VISIBILITY/WIPER

  BOTH REAR VIEW MIRRORS FOR THE DRIVER SIDE AND PASSENGER SIDE SPONTANEOUSLY POPPED OFF AND WOULD NO LONGER STAY IN PLACE. THEY WOULD JUST SWIVEL BACK AND FORTH WHILE DRIVING. I NEEDED TO USE TAPE TO KEEP THEM IN PLACE WHILE DRIVING. I HEARD A LOUD POPPING SOUND WHILE MY CAR WAS PARKED AND THE MIRROR JUST FELL BACKWARDS. NOTHING HIT THE MIRROR AND I WAS IN THE CAR AS IT HAPPENED. THE POPPING MIRROR HAPPENED ON TWO SEPARATE OCCASSIONS. THE FIRST TIME HAPPENED WHILE I WAS DRIVING AND I THOUGHT SOMETHING HAD HIT MY MIRROR AND CAUSED IT TO BREAK. HOWEVER, I DIDN'T SEE ANYTHING HIT IT WHILE DRIVING. I ONLY HEARD A LOUD NOISE. THE SECOND TIME CONFIRMS THAT THE MIRROR SPONTANEOUSLY BROKE ON ITS OWN. THIS BECOMES A SAFETY HAZARD AS MY MIRROR BROKE WHILE I WAS DRIVING AND I COULD NO LONGER USE MY REAR VIEW MIRROR.

• 12/14/2016· AIR BAGS

  TAKATA RECALL - I HAVE 5 CHILDREN / IT IS NOT FEASIBLE FOR ME TO HAVE A CAR WHERE IT IS UNSAFE FOR A FRONT SEAT PASSENGER. I NEED ANOTHER VEHICLE.

• 12/13/2016· AIR BAGS

  TAKATA RECALL. CHECKED RECALL STATUS ON JULY 26, 2016 AND AGAIN ON DECEMBER 12, 2016. LEXUS HAS YET TO COMPETE A PLAN TO REPLACE THE DEFECTIVE AIR BAGS. I AM CONCERNED ABOUT THE SAFETY OF MY FAMILY.

• 12/12/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) MONTHS AGO. THE CONTACT CALLED THE DEALER FOR MONTHS, BUT THEY KEPT INDICATING THAT THE PARTS HAD NOT YET BEEN SUPPLIED TO THE DEALER. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PARTS TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/06/17*JB

• 12/12/2012· VISIBILITY,STRUCTURE

  THE SIDE RIGHT MIRROR MELTED. WHEN I ASK DEALER ABOUT PROBLEM, HE DECLINED TO FIX IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/11/2017· UNKNOWN OR OTHER

  DASHBOARD IS MELTING AND BECOMING STICKY/TACKY AND SHINY CAUSING DECREASED VISIBILITY ON SUNNY DAYS

• 12/10/2016· AIR BAGS

  TAKATA AIRBAG RECALL. NOTIFIED IN JULY 2016 OF THE ISSUE OF THE TAKATA AIRBAG RECALL AND WAS INSTRUCTED BY LOCAL LEXUS DEALER (MOTOR CITY LEXUS, BAKERSFIELD, CA) TO REFRAIN FROM ALLOWING PASSENGERS TO RIDE IN FRONT PASSENGER SEAT. EXTREME HARDSHIP BECAUSE MY WIFE RECENTLY HAD SURGERIES AND GETTING IN AND OUT OF REAR SEAT IS DIFFICULT AND UNCOMFORTABLE. MONTHLY CONTACT WITH LEXUS DEALER REGARDING REPAIR HAVE BEEN MET WITH ARROGANT DISREGARD FOR REPAIR REQUEST. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/09/2016· AIR BAGS

  TAKATA RECALL UPDATE STILL UNRESOLVED.

• 12/07/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/06/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 11/22/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 11/21/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE REPAIR WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/16/17*LJ UPDATED 01/11/17.*JB

• 11/19/2020· STRUCTURE

  LOCATION: WHERE FRONT DRIVER SIDE DOOR ATTACHES TO BODY OF VEHICLE. THE UPPER HINGE FROM THE DOOR THAT ATTACHES TO THE BODY, IS DETACHING FROM THE BODY OF THE CAR. THE MATERIAL THAT THE DOOR ATTACHES TO DOES NOT APPEAR TO BE METAL, IT APPEARS TO BE SOME SORT OF FIBERGLASS. I WILL BE SHOCKED IF YOU DO NOT HAVE ANY OTHER OWNERS COMPLAINING. IF YOU HAVE NOT, THE ONLY REASON I CAN GUESS IS THAT OTHER OWNERS HAVE NOT LOOKED AT THIS AREA WHERE THE DOOR ATTACHES TO THE BODY. MINE IS STILL WORKING, BUT IT IS JUST A MATTER OF TIME BEFORE IT BECOMES A MAJOR PROBLEM. THE DOOR HAS ALREADY SHIFTED SOMEWHAT WHERE THE DOOR DOES NOT SHUT LIKE IT SHOULD.THIS PROBLEM WAS DIAGNOSED WHEN THE VEHICLE WAS STATIONARY.

• 11/16/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 11/16/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 11/14/2014· AIR BAGSCrash

  THE 2010 LEXUS E35 I WAS A PASSENGER IN WAS REAR ENDED IN A MULTI-CAR ACCIDENT ON JUNE 11, 2011, ON INTERSTATE HIGHWAY 80 IN ROXBURY TOWNSHIP, NEW JERSEY. THERE WERE THREE CARS INVOLVED IN THIS COLLISION AND THE LEXUS I WAS RIDING IN WAS THE ONLY CAR WHOSE AIR BAGS FAILED TO DEPLOY. AS RESULT I SUSTAINED A SEVERE CASE OF WHIPLASH INVOLVING MY RIGHT SHOULDER AND ARM FROM WHICH I CONTINUE TO SUFFER ALMOST CONSTANTLY DAILY DISCOMFORT THREE YEARS LATER. THIS INJURY WOULD HAVE BEEN COMPLETELY AVOIDED HAD THESE TAKATA AIRBAGS DEPLOYED AS THEY WERE INTENDED TO DO AS RESULT OF DIRECT IMPACT BY ANOTHER VEHICLE. I URGE THE NATIONAL TRANSPORTATION SAFETY BOARD TO COMMENCE A ROBUST AND VIGOROUS CRIMINAL INQUIRY INTO THESE FAILED TAKATA AIRBAGS THAT LEXUS INSTALLED ON THEIR VEHICLES DURING 2010. *TR

• 11/10/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/21/17*LJ UPDATED 02/22/17.*JB

• 11/06/2016· AIR BAGS

  TAKATA RECALL, IN JUNE 2016 I RECEIVED IN THE US MAIL A NOTICE OF RECALL FOR THE FRONT PASSENGER AIRBAG. THE NOTICE ADVISED ME TO NOT DRIVE THE VEHICLE WITH A PASSENGER IN THE FRONT PASSENGER SEAT. IT IS 5 MONTHS LATER AND LEXUS STILL HAS NO SOLUTION OR AVAILABLE REMEDY FOR THIS SITUATION. IN THE MEANTIME THE RESALE PRICE OF THE CAR HAS FALLEN DUE TO THIS SITUATION. I WANT THE AIRBAG REPLACED BY LEXUS SOON.

• 11/04/2022· STEERING

  The contact owns a 2010 Lexus ES350. The contact stated that while driving at various speeds, the steering wheel was moving upward. There was no warning light illuminated. The vehicle was taken to an independent mechanic and was diagnosed that a steering wheel bracket had sheared off. The independent mechanic diagnosed that the steering column needed to be replaced. An unknown dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but informed the contact that they could not assist. The failure mileage was approximately 79,263.

• 11/04/2016· AIR BAGS

  TAKATA RECALL. WE WERE NOTIFIED OF THE RECALL IN JUNE 2016. IT IS NOVEMBER AND WE HAVE RECEIVED NO FURTHER INFORMATION. SO FAR THE ONLY CORRECTIVE ACTION HAS BEEN TO NOT USE THE FRONT PASSENGER SEAT. IF THE PROBLEM IS SERIOUS, IT'S TIME TO FIX IT OR AT LEAST LET US KNOW WHEN IT WILL BE FIXED.

• 11/02/2018· ELECTRICAL SYSTEM

  VEHICLE FAILED TO START WHEN PROPER PROCEDURE WAS FOLLOWED, THAT IS DEPRESSING THE BRAKE AND THEN WHEN GREEN LIGHT ILLUMINATES ON STARTER BUTTON ON DASHBOARD, PRESSING THAT BUTTON. THIS HAS HAPPENED OVER FIFTY TIMES. VEHICLE HAS BEEN INSPECTED AT LOCAL LEXUS DEALERSHIP OVER THE COURSE OF AT LEAST FIVE SEPARATE DAYS. A COMPREHENSIVE SET OF DIAGNOSTIC TESTS WERE PERFORMED AT DEALERSHIP DURING ONE OF THESE INSPECTIONS WHEN CAR FAILED TO START IN THEIR SERVICE DEPARTMENT WHILE TECHNICIAN WAS BEING OVERSEEN BY A DIAGNOSTIC EXPERT FROM THE DEALERSHIP. I WAS TOLD THEY COULD NOT FIND ANY PROBLEM, AND SHOULD CALL AGAIN IF IT SHOULD REOCCUR. THEY SAID THERE WAS NO RECORD OF THIS HAPPENING BEFORE SO THERE WAS NOTHING ELSE THEY COULD DO. DO YOU HAVE RECORD OF THIS HAPPENING WITH EITHER OTHER LEXUS OR ANY VEHICLES SIMILARLY EQUIPPED, AND IF SO ARE THERE ANY REPAIR STEPS THAT CAN BE UNDERTAKEN? MY WIFE AND I ARE VERY NERVOUS ABOUT TRYING TO DRIVE THE VEHICLE, BECAUSE WE NEVER KNOW IF WE WILL BE STRANDED SOMEWHERE AND UNABLE TO GET TO HOME OR SAFETY. THIS HAS HAPPENED WHEN THE VEHICLE WAS PARKED IN OUR GARAGE OR AT A SHOPPING AREA, AND IT WAS NOT IDLING OR RUNNING, BUT IN. THE "OFF" MODE. THESE EVENTS OCCURRED 4/3/2018, 4/4/2018, 10/25/2018 THRU 11/1/2018 THE VEHICLE WAS NOT BEING DRIVEN BETWEEN 5/11/2018 AND 10/13/2018 BECAUSE MY WIFE AND MYSELF WERE LIVING IN ANOTHER LOCATION, AND SAID VEHICLE WAS HOUSED IN A LOCKED GARAGE WITH A BATTERY CHARGER ATTACHED (TRICKLE CHARGER), THAT WAS PURCHASED FROM AN AUTHORIZED LEXUS DEALER. CAR AND CHARGER WERE CHECKED EVERY TWO WEEKS TO MAKE SURE CHARGER WAS WORKING. CHARGER OPERATED PROPERLY DURING THAT ENTIRE TIME SPAN.

• 11/02/2016· AIR BAGS

  TAKATA RECALL. IT HAS TAKEN TOO LONG TO RECTIFY THE DEFECT. THE RECALL WAS DATED JUNE 9 2016. TODAY IS NOVEMBER 1 2016. I HAVE LOST THE USE OF THE FRONT PASSENGER SEAT FOR ALMOST 5 MONTHS! WILL I BE COMPENSATED BY LEXUS/TAKATA FOR LOSS OF USE? WHEN CAN I EXPECT THE DEFECT TO BE FIXED?

• 11/01/2010· VEHICLE SPEED CONTROL,EQUIPMENT

  TL*THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THAT IT TOOK THE VEHICLE THREE TO FOUR MINUTES TO SLOW DOWN WHEN HE TOOK HIS FOOT OFF THE ACCELERATOR PEDAL. THE FAILURE OCCURRED AT ANY SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THERE WAS NOTHING WRONG. THE CONTACT ALSO STATED THAT THE NAVIGATION SYSTEM DID NOT FUNCTION PROPERLY. THE FAILURE MILEAGE WAS 0 AND THE CURRENT MILEAGE WAS APPROXIMATELY 15,600. UPDATED 01/31/11 *BF UPDATED 02/03/11 UPDATED 02/14/11

• 10/31/2017· AIR BAGS

  TAKATA RECALL RECEIVED A NOTIFICATION FOR OWNERS OF VEHICLES WITH TAKATA AIRBAG INFLATORS

• 10/28/2016· AIR BAGS

  UP TO DATE, LEXUS STILL HAS KO REMEDY TO REPLACE THE PASSENGER AIR BAG! THEY CHARGE A LOT OF MONEY FOR THIS LUXURY VEHICLE BUT NOT FAST ENOUGH TO FIXED THE SAFETY ISSUE WHICH OBVIOUSLY COULD CAUSE SERIOUS INJURY OR DEATH. I ALWAYS HAVE MY 3 1/2 MONTH OLD BABY IN THE CAR AND I AM SCARED TO THINK ABOUT THE METAL FRAGMENTS THAT CAN HARM MY BABY ONCE THE AIRBAG IS DEPLOYED. COME ON LEXUS, HAVE THE HUMANITY IN FIXING THE DEFECTIVE AIR BAG YOU PLACED IN YOUR LUXURY CARS! YOU SHOULD GET IN TROUBLE OR BE FINED FOR ACTING SOOOO SLOW TO FIX THE ISSUE. I WONDER HOW MANY DEATHS HAVE BEEN REPORTED DUE TO YOUR LACK OF ACTION!

• 10/28/2016· AIR BAGS

  TAKATA RECALL. LEXUS STATES THAT "DO NOT OPERATE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT". HAVE DONE THIS SINCE MAY 2016. THIS IS AN UNREASONABLE REQUEST FOR A FAMILY OF 5. TO DATE, LEXUS HAS EXCEEDED THE TIME FRAME TO REPLACE THE AIR BAGS AND NO REPLACEMENT IN SIGHT. HAVE CALLED LEXUS..STILL NO TIMELINE FOR REMEDY. MY SON'S HONDA PILOT AIRBAG HAS BEEN REPLACED. IS LEXUS WAITING FOR AN ACCIDENT TO HAPPEN? WE NEED YOU TO PUSH LEXUS TO REMEDY THIS PROBLEM.

• 10/22/2010· VEHICLE SPEED CONTROL,EQUIPMENT

  TL*THE CONTACT OWNS A 2010 LEXUS ES350 WITH 15,600 MILES. THE CONTACT STATED THAT WHILE DRIVING 35 MPH AND RELEASING HIS FOOT OFF OF THE ACCELERATOR PEDAL THE VEHICLE WOULD NOT DECREASE IN SPEED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. UPDATED 01/31/11 *BF THE CONSUMER ALSO STATED THE NAVIGATION SYSTEM WAS INOPERATIVE. UPDATED 02/03/11 UPATED 02/14/11

• 10/22/2010· VEHICLE SPEED CONTROL,EQUIPMENTCrash

  TL*THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE GPS NAVIGATION SYSTEM DISPLAYED INACCURATE INFORMATION WHICH DIRECTED HIM TO THE WRONG LOCATION. THE CONSUMER WAS INVOLVED IN A CRASH DUE TO THE INCORRECT DRIVING DIRECTIONS. THE MANUFACTURER WAS NOTIFIED AND REFUSED TO ACCEPT FINANCIAL RESPONSIBILITY FOR REPAIRING THE GPS NAVIGATION SYSTEM. THE FAILURE MILEAGE WAS 15,400. UPDATED 01/31/11 *BF THE CONSUMER ALSO STATED THE VEHICLE WOULD NOT SLOW DOWN. UPDATED 02/03/11 UPDATED 07-06/11 *BF UPDATED 2/29/12 *CN

• 10/17/2011· AIR BAGSCrash

  LOCATION: 605 NORTH, BEFORE DEL AMO BLVD. EXIT. AT 5 PM ON SEPTEMBER 22, 2011 I WAS IN THE EXTREME LEFT LANE OF THE FREEWAY, NEXT TO THE CARPOOL LANE. A LIGHT GRAY TRUCK (WITH FLATBED) SWERVED RIGHT IN FRONT OF ME AT A VERY HIGH SPEED. THERE WERE JUST A COUPLE FEET OF DISTANCE BETWEEN THE TRUCK AND MY CAR. I SLAMMED MY BRAKES TO AVOID REAR-ENDING THE TRUCK. A CAR BEHIND ME HIT MY CAR FROM REAR RIGHT FORCING ME INTO THE CAR POOL LANE. THAT'S WHEN A VAN THAT WAS IN THE CAR POOL HIT MY CAR FIRST ON THE REAR LEFT DOOR AND THEN RUBBING AGAINST MY CAR AND DELIVERING A HUGE IMPACT ON THE DRIVER SIDE WINDOW. THE IMPACT WAS HEAD-ON AND IT DID THE FOLLOWING: 1. THE DRIVER-SIDE WINDOW WAS SMASHED COMPLETELY. THE FLYING BROKEN PIECES OF GLASS FLEW AND DELIVERED SEVERAL INJURIES INCLUDING BLEEDING ON MY LEFT ELBOW, LEFT HAND NEAR THE WEDDING RING FINGER, ON MY HEAD AND ON MY RIGHT HAND. 2. MY CAR WAS THROWN OUT OF CONTROL ACROSS ALL THE RIGHT LANES OF THE FREEWAY. LUCKILY ALL OTHER CARS IN THE ADJACENT LANES HAD STOPPED BY THEN AND NO OTHER CAR HIT MY CAR WHEN IT WAS BEING THROWN OVER TO THE RIGHT MOST LANES OF THE FREEWAY. WHEN MY CAR ULTIMATELY STOPPED, IT WAS HALF WAY IN THE 3RD AND 4TH LANES AND WAS FACING EAST WARDS AND WAS PERPENDICULAR TO THE FLOW OF TRAFFIC DIRECTION. NONE OF THE AIR BAGS ACTIVATED. THE CAR IS EQUIPPED WITH SIDE AIR BAGS AND CURTAIN AIR BAGS. NONE OF THEM DEPLOYED. I SUSTAINED INJURIES ON BOTH HANDS AND FACE. ALSO, I RECEIVED INTERNAL INJURIES IN NECK AND SHOULDER AREA. *TR

• 10/16/2016· AIR BAGS

  TAKATA RECALL: IT IS TAKING TOO LONG TO REMEDY THIS AIRBAG SITUATION. IT IS AN EXTREME INCONVENIENCE TO HAVE PASSENGERS RIDE IN THE REAR. FIX IT OR UPGRADE MY VEHICLE!

• 10/11/2016· AIR BAGS

  TL* THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 10/11/2016· AIR BAGS

  NOTHING HAS HAPPENED I AM COMPLAINING AS LEXUS HAS KNOWN ABOUT THIS SINCE MAY AND STILL HAVEN'T BEEN CONTACTED TO FIX MY VEHICLE?

• 10/06/2016· AIR BAGS

  2010 LEXUS ES 350. CONSUMER WRITES IN REGARDS TO FAULTY AIRBAG RECALL ISSUES AND LACK OF PARTS. *SMD

• 09/27/2016· AIR BAGS

  TAKATA RECALL: LEXUS HAS BEEN UNABLE TO REPAIR OUR PASSENGER-SIDE AIRBAG IN A REASONABLE TIME FROM THE MAY 3, 2016, AMENDMENT TO THE NOVEMBER 3, 2015, CONSENT ORDER REQUIRING THE REPLACEMENT OF SAID AIRBAG.

• 09/26/2018· AIR BAGS

  TAKATA RECALL - TOOK VEHICLE IN FOR TAKATA RECALL WITH NO ISSUES WITH VEHICLE. PICKED IT UP AFTER "REPAIR" ONLY TO FIND AIRBAG LIGHT ON. MADE APPOINTMENT TO BRING VEHICLE BACK IN AND NOW BEING TOLD THAT THERE IS A PASSENGER OCCUPANCY SENSOR THAT HAS GONE BAD. THEY CLAIM THIS ISSUE DOES NOT HAVE ANYTHING TO DO WITH THE RECALL!! AFTER RESEARCHING ONLINE, I FIND COMPLAINT AFTER COMPLAINT CONCERNING THIS VERY ISSUE. THIS SENSOR SHOULD BE INCLUDED IN A RECALL AS THERE IS OBVIOUSLY A DEFECT WITH THE SENSOR WITH SO MANY COMPLAINTS ABOUT IT. AND IT IS A HIGH DOLLAR FIX.

• 09/25/2016· AIR BAGS

  "TAKATA RECALL" - LEXUS HAS FAILED TO REMEDY THE DEFECT WITHIN A REASONABLE TIME. THEY HAVE KNOWN ABOUT THIS FOR MONTHS AND SENT A LETTER IN JULY SAYING "IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, STRIKING THE VEHICLE OCCUPANTS, AND RESULT IN SERIOUS INJURY OR DEATH." THE LOCAL DEALER HAS NO IDEA WHEN THE REPLACEMENT OF THE AIRBAG INFLATOR OR THE AIRBAG ASSEMBLY WILL BE AVAILABLE. UNTIL THE REPLACEMENT IS MADE, THE CAR CANNOT BE DRIVEN WITH SOMEONE IN THE PASSENGER SEAT. THIS CREATES A HUGE HARDSHIP AND GREATLY REDUCES THE ABILITY TO USE THE CAR. SINCE LEXUS HAS KNOW ABOUT THIS FOR A LONG TIME, IT IS UNACCEPTABLE TO NOT PROMPTLY REMEDY THE DEFECT OR EVEN GIVE A TIME RANGE WHEN THE REMEDY MIGHT BE COMPLETED.

• 09/23/2010· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  THE CAR INTERMITTENTLY DOES NOT START. OCCURRED FOUR TIMES IN LESS THAN FIVE MONTHS. CAR BOUGHT NEW FROM DEALER LATE 4/2010. AFTER DRIVING CAR AROUND TO RUN ERRANDS, CAR DOES NOT START. BRAKE IS HARD, AND CHARGING SYSTEM WARNING SIGN APPEARS. SOS SAFETY FEATURE OFTEN DOES NOT OPERATE DURING THESE INSTANCES. FIRST OCCURRED 6/28/2010. ROADSIDE CALLED-REQUIRED BATTERY JUMP. DEALER EVALUATED CAR- CLAIMED NO ISSUES WITH CAR OR BATTERY. SECOND OCCURRENCE: 7/6/10. ROADSIDE CALLED. DEALER EVALUATED CAR FOR TWO WEEKS. THIRD OCCURRENCE HAPPENED WHILE AT DEALER. LEXUS TECHNICIAN WAS ABLE TO REPLICATE THE PROBLEM. TECHNICIAN THOUGHT THE CAR WAS NOT RECOGNIZING THE KEY. BATTERY FOR KEYS REPLACED. FOURTH OCCURRENCE- 8/31/10. ROADSIDE CALLED. BROUGHT TO DEALER. CLAIMS THERE ARE NO ISSUES WITH CAR, BUT CANNOT PROVIDE EXPLANATION WHY THIS IS OCCURRING OR GIVE ANY GUIDELINES TO PREVENT THE SITUATION FROM OCCURRING AGAIN. IN ALL INSTANCES THE CAR WAS NEVER COLD, SO BATTERY COULD NOT HAVE BEEN ISSUE. FAILURE WAS REPLICATED BY DEALER, BUT DEALER UNABLE TO FIND ADEQUATE RESOLUTION TO FAILURE. HOWEVER, CLAIMS CAR IS "SAFE" TO DRIVE. *TR

• 09/21/2017· AIR BAGS

  2010 ES350 LEXUS. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIR BAG SAFETY RECALL. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. THE RECALL REPAIR WAS COMPLETED. UPDATED 09/21/2017 *JS

• 09/21/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/31/2017*CT

• 09/20/2016· AIR BAGS

  TAKATA RECALL - NOTIFIED OF RECALL NO 16V-340 LAST APRIL. LEXUS DEALER ADVISES AS OF 9/20/2016 THEY STILL HAVE NO IDEA OF HOW OR WHEN THEY WILL FIX DEFECT AND UPON MT INQUIRY - THERE IS NO WAY TO DISABLE DEFECT PART.

• 09/18/2023· STRUCTURE

  The contact owns a 2010 Lexus ES350. The contact stated that he had noticed a sticky texture on the dashboard directly in the driver's view. The contact stated that while driving, the sticky texture reflected onto the windshield impairing his vision. The vehicle was taken to a local collision center. The mechanic confirmed that the dashboard was melting. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 50,000.

• 09/16/2010· UNKNOWN OR OTHER

  TL*THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THAT THE VEHICLE IS TURNED OFF BY A KEYLESS SYSTEM, THE ENGINE WAS VERY QUIET; THEREFORE; THE DRIVER LEFT THE ENGINE RUNNING FOR OVER FOUR HOURS. THE CONTACT STATED THAT A KEYLESS SYSTEM WAS VERY DANGEROUS. HE FEELS A KEY SYSTEM WOULD BE LESS LIKELY TO CAUSE THE PROBLEM OF LEAVING THE ENGINE ON. THE VIN WASN'T AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 5,000. UPDATED 12/22/10 *BF UPDATED 12/30/10

• 09/11/2018· STRUCTURE,UNKNOWN OR OTHERCrash

  HAPPENED IN A RESIDENTIAL NEIGHBORHOOD. IN MOTION TO MAKE A TURN AROUND FROM THE MAIN STREET INTO A SIDE STREET. I WANTED TO HEAD BACK THE DIRECTION FROM WHERE I HAD JUST BEEN. I WAS MOVING VERY SLOWLY BECAUSE OF THE SMALL TURNING RADIUS.I WAS JUST TURNING INTO THE VERY OPENING OF THE SIDE STREET. UPON CURVING INTO THE "U" OF MY TURN THE CAR FIERCELY PROPELLED FORWARD. IT FELT LIKE IT WAS ATTEMPTING A "0 TO 60" LAUNCH. I LOOKED AT MY FOOT IN DISBELIEF THAT I MAY HAVE BEEN ON THE GAS PEDAL .NO... MY FOOT WAS ON THE BRAKE. MY CAR CRASHED INTO A LARGE ROCK/BOULDER RESIDENTIAL LANDSCAPE THAT STOPPED IT. I SHUT MY ENGINE OFF. PASSENGER SIDE REAR WHEEL WAS OFF THE GROUND. FRONT RIGHT WAS ELEVATED ON TOP OF ROCKS. I WAS FINE. VERY SHAKEN AND IN DISBELIEF OF THE RAPID LAUNCH AND SITUATION. RAPID CAR HAD TO BE TOWED. EXTERIOR DAMAGE. UNDERSIDE DAMAGE AS WELL.

• 09/05/2016· AIR BAGS

  TAKATA RECALL.