2010 Jeep Grand Cherokee

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2014· ENGINE

  TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,500.

• 12/31/2010· ENGINE AND ENGINE COOLINGFire

  ENGINE FIRE BEGAN WHILE DRIVING VEHICLE. BEGAN AS SMOKE ESCAPING FROM UNDER HOOD. STOPPED AND TURNED OFF ENGINE IMMEDIATELY WITHIN 20 SECONDS/100 FEET. FIRE BEGAN IN ENGINE COMPARTMENT WITHIN 2 MINUTES. TOTAL LOSS OF VEHICLE. VEHICLE IS A 2010 MODEL, FOUR MONTHS OLD, LESS THAN 5000 MILES. DEALER DENIES ANY RESPONSIBILITY FOR PRODUCT LIABILITY. *TR

• 12/29/2020· ELECTRICAL SYSTEM

  REFERENCE: NHTSA CAMPAIGN NUMBER: 10V200000 WHILE DRIVING, IF THE VEHICLE GOES OVER A BUMP IN THE ROAD THE KEY FOB MAY FALL OUT OF THE IGNITION MODULE. WHILE STATIONARY, THE KEY MAY BE REMOVED FROM THE IGNITION SWITCH (WIN MODULE) PRIOR TO PLACING THE SHIFTER IN PARK. THIS COULD RESULT IN THE POTENTIAL FOR UNINTENDED VEHICLE MOVEMENT AND COULD INCREASE THE RISK OF A CRASH.

• 12/28/2019· POWER TRAIN,ELECTRICAL SYSTEM

  CONSTANT RUMBLE IN REAR END OF VEHICLE. DEALER HAS HAD 5 SEPARATE OCCASIONS AND CAN'T RESOLVE. FEELS LIKE REST WHEELS WILL FALL OFF. ALSO, INTERMITTENTLY WHEN TURNING IGNITION SWITCH, VEHICLE WON'T START. AFTER 2-3 TIMES IT WILL THEN START. HAD A 2005 KEEP CHEROKEE THAT DID THE SAME UNRESOLVED ISSUE.

• 12/27/2016· AIR BAGS

  AIR BAG WARNING LIGHT COMES ON AND OFF WITH CAR IN PARK AND WHILE CAR IS IN MOTION.

• 12/09/2020· ELECTRICAL SYSTEM

  IGNITION MODULE. KEY COMES OUT WHEN THE VEHICLE IS ON WHILE STOPPED OR IN MOTION. LIGHTS ARE NOT COMING ON THE PANEL, TURN SIGNAL NOT WORKING, IF THE RADIO AND AIR CONDITIONER ARE WORKING THE LIGHTS GO OFF INSIDE AND OUTSIDE THE VEHICLE. IF THEY ARE OFF THE INTERNAL LIGHTS DO NOT WORK WHILE DRIVING AND UNSURE IF OTHER CARS CAN SEE ACTIONS OF DRIVER.

• 12/07/2015· VEHICLE SPEED CONTROL

  WHILE TRAVELING ON THE EXPRESS WAY AT A STEADY SPEED OF 70 MPH, WITHOUT CRUISE CONTROL, THE ACCELERATOR PEDAL MOVED SUDDENLY AWAY FROM THE FOOT AND STAYED IN THE FULL GAS POSITION ACCELERATING THE CAR TO WELL OVER 80 MPH. ATTEMPTS TO RETURN THE PEDAL TO A SAFE POSITION FAILED. THERE WAS NO FLOOR MAT INTERFERENCE OF ANY KIND AND CRUISE CONTROL WAS NOT ACTIVE THAT DAY BECAUSE OF EXCESSIVE TRUCK TRAFFIC. ONLY EXTRAORDINARY BRAKING SLOWED THE CAR TO ALLOW SQUEEZING BETWEEN TRUCKS ON THE RIGHT LANE AND EVENTUALLY COMING TO A STOP ON THE FREE WAY SHOULDER. AFTER LETTING THINGS COOL DOWN FOR A FEW MINUTES AND RESTARTING THE ENGINE, THINGS APPEARED TO HAVE RETURNED TO NORMAL AND THE TRIP HOME COULD BE COMPLETED WITHOUT INCIDENT. THE CAR WAS NOT DRIVEN SUBSEQUENTLY UNTIL A LOCAL DEALERSHIP WAS ABLE TO INVESTIGATE THE EVENT. NOTHING WAS FOUND EXCEPT THE ON-BOARD COMPUTER DISPLAYS THE CODE INDICATING THAT BOTH THE ACCELERATOR AND BRAKE SYSTEMS WERE ACTIVE AT THE SAME TIME.- AT THE MOMENT WE ARE AT OUR SECOND DEALERSHIP AND ARE UNDER ADVISEMENT FROM CHRYSLER TO CONTINUE THE INVESTIGATION. HOWEVER NOTHING DIFFERENT HAS BEEN DETERMINED SO FAR. WE ARE UNWILLING TO USE THE CAR DUE TO THE IMMINENT THREAT OF A RECURRENCE OF THE UNKNOWN PHENOMENON.

• 12/06/2017· STRUCTURE,UNKNOWN OR OTHER

  MY INTERIOR PASSENGER DOOR HANDLE BROKE WHILE OPENING THE DOOR TO EXIT THE VEHICLE.

• 12/03/2020· ELECTRICAL SYSTEM

  WHEN JEEP IS STARTED AFTER BEING PARKED. WONT SHIFT OUT OF PARK. WHEN IGNITION IS TURNED OFF, ENGINE CONTINUES TO RUN EVEN AFTER KEY IS REMOVED. ALL OTHER ELECTRIC COMPONENTS TURN OFF EXCEPT FOR ENGINE. SAFETY RELEASE BUTTON WAS PUSHED TO GET JEEP OUT OF GEAR, BUT WHEN PUT BACK IN PARK, IT GETS STUCK AGAIN. IS THERE A RECALL ON IGNITION SWITCH OR MODULE SWITCH THATS CAUSING THIS?

• 12/03/2018· POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

  'TAKATA RECALL' I WAS GOING DOWN A RAMP ONTO THE FREEWAY AND THE RPM NUMBERS WOULD GO UP BUT ONCE IT HIT THE NUMBER 3 THE CAR STOPPED ACCELERATING.

• 12/03/2018· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  THE IGNITION SWITCH WON'T START MY JEEP PUT KEY IN AND NOTHING NO CLICKS NO TRYING TO START NOTHING THEN AFTER SOMETIME IT WILL START THEN AGAIN IT WON'T START

• 11/30/2018· WHEELS

  THE WHEEL LUG NUT 'CAPS' FALL OFF OR BECOME LOOSE AND IMPAIR THE PROPER FUNCTION OF THE LUG NUTS WHEN CHANGING WHEELS. MANY INSTANCES HAVE RESULTED IN STRIPPING THESE LUG NUTS AND NEEDING TO REPLACE THEM FOR PROPER FUNCTION. I CONSIDER THIS A SEVERE SAFETY DEFECT IN MANUFACTURING DESIGN. THE CAR COMPANIES SHOULD BE HELD RESPONSIBLE FOR DESIGNING BASIC AUTO SAFETY ELEMENTS THAT ENDURE THE LIFE OF THE VEHICLE.

• 11/30/2018· ELECTRICAL SYSTEM,SEATS

  SEAT WARMERS NOT WORKING THEN CAR BATTERY KEEPS DRAINING AND DYING. NOTICED SEAT WARMERS WHERE NOT WORKING FIRST WHEN DRIVING THEN WHEN PARKED WHEN WE SHUT OFF THE VEHICLE AND LOCK IT.SETS OVERNIGHT AND THEN VEHICLE ACTS COMPLETELY DEAD WILL NOT UNLOCK, TURN ON, LIGHTS BARELY ON.

• 11/30/2018· UNKNOWN OR OTHER

  KEY FOBS DO NOT LAST LONG ENOUGH; THIS IS UNACCEPTABLE; MANUFACTURERS SHOULD BE MADE RESPONSIBLE FOR DESIGNING A MAJOR ELEMENT OF VEHICLE FUNCTION AS THIS TO LAST THE LIFE OF THE VEHICLE AS ANY NORMAL KEY WOULD OPERATE.

• 11/27/2018· ENGINE

  I WAS DRVING MY JEEP AT HIGHWAY SPEED THROUGH A TOLLWAY IN ILLINOIS. I LET UP OFF THE THROTTLE AND THE ENGINE SHUT OFF. 5 OR SO WARNING LIGHTS CAME ON. I LOST THROTTLE RESPONSE, POWER STEERING, AND POWER BRAKES. I HAD THE JEEP TOWED TO THE JEEP DEALER. AFTER 2 DAYS, THE MECHANIC FOUND MY TIMING CHAIN BROKEN. HE ALSO FOUND MY VALVES WERE BENT. HE SAID I WOULD NEED A NEW MOTOR. I DID RESEARCH AND FOUND THAT CHRYSLER KNOWS ABOUT THIS ISSUE. THE TROUBLE IS THEY ONLY RECALLED CHALLENGERS, CHARGERS AND 300C'S. THEY NAMED IT THE P01 CUSTOMER SATISFACTION NOTIFICATION. I HAVE THE 5.7 HEMI IN MY JEEP AND IT IS AN AUTOMATIC WITH THE MDS. THE SERVICE MANUAL SAYS THE TIMING CHAIN DOES NOT NEED MAINTENANCE AND WILL LAST THE LIFE OF THE MOTOR.

• 11/25/2010· VISIBILITY,EQUIPMENT

  THE RECIRCULATION GEAR BROKE, CAUSING THE AIR CONDITIONING SYSTEM TO NEVER SWITCH INTO RECIRCULATION MODE. IT IS AN ONGOING PROBLEM WITH MANY YEARS OF THESE VEHICLES. I HAVE PERSONALLY REPLACED IT ONCE, BUT IT HAS BROKEN AGAIN. I DO HAVE A BROKEN HALF OF THE GEAR IN MY POSSESSION. *TR

• 11/21/2017· STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

  OUR 2010 JEEP GRAND CHEROKEE HAS BEEN SHUTTING OFF IN MANY DIFFERENT OCCASIONS SINCE MAY 2017. WE'VE TAKEN IT TO OUR LOCAL MECHANIC AND HE SUGGESTED WE GO DIRECTLY TO THE DODGE/JEEP DEALERSHIP. NOBODY CAN FIND WHAT IS CAUSING THIS BUT SAY THIS IS A KNOWN ISSUE. WHILE DRIVING THE VEHICLE AT VARYING SPEEDS, INCLUDING SITTING STILL IDLING, TRAVELING 25 MPH ON MUNICIPAL ROAD, 60+MPH ON HWY. WHEN THIS HAPPENS THE WHOLE CAR SHUTS OFF LEAVING US UNABLE TO STEER, LOSS OF BREAKS, LOSS OF POWER STEERING, LOSS OF POWER TO THE WHOLE JEEP, ENGINE SHUTS OFF AND LOSS OF ABILITY TO CONTROL THE VEHICLE TO SAFETY. STALLING IN MOVING TRAFFIC WHEN YOU DON'T EXPECT IT HAS INHERENT RISK AND THE LOSS OF POWER SYSTEMS LIKE BRAKES AND STEERING THAT ACCOMPANIES A VEHICLE STALL MAKES GETTING OUT OF THE WAY DIFFICULT. LOSING ALL ABILITY TO ACCELERATE OR USE POWER STEERING. WE'VE HAD TO RUN THE VEHICLE OFF THE ROAD IN THE MIDDLE OF TRAFFIC INTO A FARM PASTURE IN ORDER TO GET TO SAFETY. THE JEEP HAS LOST POWER ON THE HWY TRAVELING 60+MPH AND HAD TO VEER OFF IN ORDER TO CONTROL THE JEEP AND GET TO SAFETY. THIS IS OUR MAIN CAR TO TAKE MY WIFE TO WORK AND OUR DAUGHTER TO AND FROM SCHOOL. WE'VE HAD TO LEAVE THE CAR IN THE DRIVEWAY DUE TO LIFE SAFETY CONCERNS. MY LOCAL DODGE/JEEP DEALERSHIP SAYS THIS IS A KNOWN ISSUE BUT DON'T KNOW HOW TO RESOLVE THIS POTENTIAL LIFE THREATENING ISSUE IS VERY CONCERNING AND WE WOULD APPRECIATE YOUR HELP IN RESOLVING THIS MATTER.

• 11/17/2015· POWER TRAIN,ENGINE

  SEPT 26, 2015 DRIVING DOWN THE HIGHWAY AT ABOUT 65 MPH IN CRUISE CONTROL, MY JEEP JUST DIED. WOULD NOT START OR TURN OVER THE ENGINE LIGHT OIL LIGHT AND ECT LIGHT CAME ON. TURNS OUT THE TIMING CHAIN BROKE DAMAGED INTAKE VALVE ON #2 CYLINDER AND EXHAUST VALVE ON #8 CYLINDER. HAD THE HEADS INSPECTED VALVES AND TIMING CHAIN REPLACED. AND NEW SPARK PLUGS, IT HAD 100565 MILES ON IT. PICKED IT UP FROM THE SHOP ON NOV 13, 2015 RAN PERFECTLY NO VIBRATIONS SPARK KNOCK SMOOTH.. NOT EVEN 200 MILES ON IT AND THE SAME THING DRIVING ABOUT 65 MPH IN ECO MODE AND IT JUST DIED. THE ENGINE LIGHT TRACTION CONTROL LIGHT AND ECT LIGHT AND OIL LIGHT CAME ON. PULLED OVER ON THE SHOULD IT WOULD NOT START. HAD IT TOWED BACK TO THE SHOP.. THE SAME THING TIMING CHAIN BROKE AND TWO CYLINDERS HAVE NO COMPRESSION. THE SHOP CALLED THE MANUFACTURER OF THE TIMING CHAIN AND THEY ARE PUZZLED AS WELL ABOUT THE TIMING CHAIN BREAKING SO SOON AFTER BEING REPAIRED. SOMETHING IN THE ENGINE IS CAUSING EXTREME HARMONICS AND/OR VIBRATION INSIDE THE ENGINE AND CAUSING EXCESSIVE FORCE ON THE TIMING CHAIN TENSIONER AND GUIDE. HOWEVER, NEW PARTS SIMPLY DON'T BREAK LIKE THIS IF EVERYTHING IS COPACETIC UNDER THE HOOD.

• 11/15/2016· ENGINE,FUEL/PROPULSION SYSTEM

  THE ENGINE (5.7 HEMI) SHUTS OFF SHORTLY AFTER FILLING UP THE TANK. ITS HAPPENS 3 TIMES EACH TIME AFTER FULLY FILLING UP THE GAS TANK. ENGINE WILL SHUT OFF (NO STUTTERING) WHILE DRIVING JUST HALF MILE (CITY DRIVING) FROM THE LAST FILL UP. THE ENGINE WILL START RIGHT UP ONCE THE CAR COMES TO A STOP AND DOESN'T HAPPEN AGAIN UNTIL FILL UP.

• 11/15/2013· POWER TRAIN,ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE KEY SUDDENLY SLIPPED OUT OF THE IGNITION SWITCH HOWEVER, THE ENGINE DID NOT POWER OFF. THE CONTACT TOOK THE VEHICLE TO THE LOCAL DEALER AND WAS INFORMED THAT THE WIN MODULE WAS DEFECTIVE. NO REPAIRS WERE PERFORMED ON THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN). THE FAILURE MILEAGE WAS 72,000.

• 11/14/2014· STEERING

  TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT A CRACK DEVELOPED WITHIN THE STEERING WHEEL. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 3/3/15 *CN THE CONSUMER WAS ADVISED THE STEERING WHEEL AND AIRBAG MODELS WERE NO LONGER BEING MANUFACTURED. UPDATED 6/17/2015 *JS

• 11/13/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE INSTRUMENT PANEL LIGHTS WOULD INDEPENDENTLY DIM. THE CONTACT ALSO STATED THAT WHEN IDLED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS JUMP STARTED IN ORDER TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 12/19/14*CN THE CONSUMER STATED WHEN THE VEHICLE STALLED, HE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. UPDATED 01/07/15

• 11/10/2015· AIR BAGS

  TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A HOLE AND EXCESSIVE CRACKS NEAR THE CENTER OF THE STEERING WHEEL WHERE THE AIR BAG HOUSING WAS LOCATED. THE VEHICLE WAS TAKEN TO THE DEALER ON FOUR SEPARATE OCCASIONS; HOWEVER, THE REPLACEMENT PART WAS NO LONGER BEING PRODUCED TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

• 11/04/2013· POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES

  UNINTENTIONAL SHIFTING OF THE TRANSFER CASE INTO THE NEUTRAL POSITION. THE VEHICLE ROLLED BACK. THIS OCCURRED IN A PARKING LOT AND AT A HOME DRIVEWAY. *TR

• 11/02/2010· TIRES

  REGARDING GOODYEAR EAGLE RS-A EMT (RUNFLAT), SIZE 255/45R20, TIRES THAT COME AS ORIGINAL EQUIPMENT FOR THE 2010 JEEP GRAND CHEROKEE SRT-8. THE FRONT TIRES HAVE SHOWN EXCESSIVE WEAR ON THE INSIDE SHOULDER LEADING TO THE TREAD SEPARATING FROM THE SIDEWALL IN UNDER THAN 14,000 MILES. THIS IS NOT AN ISOLATED INCIDENT, AS MY PREVIOUS VEHICLE, A 2007 JEEP GRAND CHEROKEE SRT-8, EQUIPPED WITH THE SAME WHEEL/TIRE PACKAGE FROM THE FACTORY EXPERIENCED THE EXACT SAME FAILURE TWICE WITHIN 40,000 MILES. *TR

• 11/01/2018· ELECTRICAL SYSTEM,ENGINECrash

  TAKATA RECALL VEHICLE WILL START INTERMITTENTLY GETTING WORSE, I HAVE REPLACED THE BATTERY AND THE STARTER. MY CAR WILL TURN OVER ON IT'S OWN IF I LEAVE MY KEY IN THE START POSITION TO HAVE THE RADIO ON WITHOUT ME TOUCHING THE KEY OR CRANKING IT OVER. THE VEHICLE ALSO KNOCKED ITS SELF OUT OF PARK AND HIT INTO A BUILDING. I'VE HAD ELECTRICAL ISSUES SINCE MY PURCHASE BACK IN 2016 AND I'VE HAD NO ANSWERS TO WHAT THE PROBLEMS ARE. I OWE 13,000 ON MY VEHICLE AND I NEED HELP FIGURING OUT IF IT COULD BE A RECALL OR NOT.

• 10/28/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. WHILE OPERATING THE VEHICLE, A LOUD TICKING NOISE EMITTED FROM THE TOTALLY INTEGRATED POWER MODULE LOCATED UNDER THE HOOD. THE NOISE WAS INTERMITTENT, BUT THE HEADLIGHTS WOULD DIM AND THE INSTRUMENT CLUSTER FLASHED OFF AND ON WHEN THE NOISE WAS PRESENT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 77,000.

• 10/26/2020· ELECTRICAL SYSTEM

  IGNITION MODULE PROBLEM VEHICLE RUNS WITHOUT KEY IN IGNITION

• 10/23/2019· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

  THE VEHICLE WILL START ON IT'S OWN. YOU TURN IT OFF AND IT WILL RESTART WHETHER YOU ARE IN THE VEHICLE OR NOT. THE VEHICLE WILL LOCK AND UNLOCK SEVERAL TIMES WHILE IN OR OUT OF THE CAR. THE FOB WILL NOT OPEN THE LOCKS OR THEY JUMP BETWEEN LOCKED AND UNLOCKED BY THEMSELVES. THE WINDOWS WILL OPEN ON THEIR OWN ESPECIALLY THE LIFT WINDOW IN THE BACK WHEN DRIVING OR SITTING STILL. THE PANIC ALARM GOES OFF WITHOUT A REASON.IT WILL START ON IT'S OWN IN THE MIDDLE OF THE NIGHT OR IN A PARKING LOT. MAKES NO DIFFERENCE WHETHER I AM THERE OR NOT .DEALERSHIP SAYS THEY CAN NOT GET IT TO DO THESE THINGS.IT BOUGHT THE VEHICLE IN JUNE AND IT HAS BEEN HAPPENING SINCE THEN.

• 10/21/2020· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  WIN MODULE FAILURE CAUSE CAR TO STALL WHILE DRIVING AND NOT STARTING

• 10/21/2017· ELECTRICAL SYSTEM

  KEY CAN BE REMOVED WHILE STARTED BEING UNSAFE

• 10/19/2011· SERVICE BRAKES, HYDRAULIC

  TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THE BRAKE WAS DEPRESSED AND A LOUD SQUEAKING NOISE EMITTED WITH THE BRAKE WARNING LIGHT ILLUMINATING INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR TIMES FOR THE SIMILAR FAILURE. THE TECHNICIAN STATED THE CONSTANT SQUEAKING NOISE WAS A NORMAL OCCURRENCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,272.

• 10/15/2013· POWER TRAIN,ELECTRICAL SYSTEM

  ON THREE SEPARATE OCCASIONS, VEHICLE CHECK ENGINE LIGHT WENT ON/OFF WITHIN A MATTER OF SECONDS. THE FIRST TIME WAS APPROXIMATELY ONE WEEK PRIOR TO THE MOST CURRENT TWO OCCURRENCES WHICH HAPPENED ABOUT 30MINS-1 HOUR APART. VEHICLE WAS TAKEN TO THE DEALERSHIP AND THEY ADVISED THAT THE SYSTEM HAD RECORDED NO ERROR CODES AND WERE UNABLE TO DETERMINE WHAT IF ANYTHING CAUSED THE CHECK ENGINE LIGHT TO ILLUMINATE. *TR

• 10/09/2015· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE KEY WAS ABLE TO BE REMOVED FROM THE IGNITION WHILE THE TRANSMISSION WAS STILL ENGAGED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V200000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WIN (WIRELESS IGNITION NODE) MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

• 10/01/2015· POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  I WAS DRIVING ALONG ON THE HIGHWAY ABOUT 65 MPH AND ALL OF A SUDDEN THE ENGINE LIGHT OIL LIGHT AND THE 23. ELECTRONIC THROTTLE CONTROL (ETC) WARNING LIGHT ALL CAME ON IN THAT ORDER AND THE ENGINE JUST DIED.. NO SAFE PLACE TO PARK AND NO POWER STEERING BUT WAS ABLE TO GET IT IN A DRIVEWAY OFF THE ROAD.. IT WOULD CRANK BUT NOT TURN OVER.. HAD TO HAVE IT TOWED HOME.. CALLED CHRYSLER TO SEE IF IT HAD ANY RECALLS AND THEY SAID THERE WERE NONE..THEN HAD IT SCANNED READ P0340 CAMSHAFT SENSOR HAD THAT REPLACED STILL DID NOT WORK.. THE MECHANIC CALLED TWO DAYS LATER AND SAID THAT IT WAS THE TIPM MODULE AND HAD IT TOWED OVER TO THE DEALERSHIP.. HE SAID HE HAD TO DIG TO FIND THE RECALL AND THAT MY JEEP WAS MANUFACTURED IN FEBURARY 2010 AND IT FALLS INTO THE RECALL.. THIS IS NOT THE FIRST TIME I HAVE HAD ELECTRICAL ISSUES SUCH AS THE RADIO SHUTTING DOWN AND RESTARTING FOR NO REASON THE REMOTE HAVING NEW BATTERIES AND NOT UNLOCKING THE VEHICLE..

• 09/20/2016· SEAT BELTS

  TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SEAT BELT FAILED TO UNLOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE SEAT BELT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

• 09/09/2020· UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

  I'VE TRIED PASSING SMOG NOW FOR 5 MONTHS AND I KEEP GETTTING OB11 NOT READY. I'VE HAD MY CAR LOOKED AT AND SERVICED BY TWO MECH TO RUN DIAGNOSTICS - NOTHING COMES UP. I TAKE METICULOUS CARE AND HAVE FULL RECORDS OF MY SERVICE RECORDS. I'M AT A LOSS AND ALTHOUGH I'VE PAID MY REGISTRATION - I CANNOT GET CURRENT TAGS. I DON'T KNOW WHAT TO DO.

• 09/08/2020· ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES

  TIPM OR FRONT CONTROL MODULE SHUTTING OFF CAR WHILE DRIVING, TURNING OFF AIRBAGS AND NOT LETTING ABS SYSTEM FUNCTION PROPERLY. THE ENGINE HAS SHUT DOWN SEVERAL TIMES WHILE I'VE BEEN DRIVING SINCE I PURCHASED THIS VEHICLE RECENTLY

• 09/06/2019· ENGINE

  HELLO, MY NAME IS [XXX] AND I OWN A 2010 JEEP GRAND CHEROKEE LIMITED 5.7L HEMI HERE IN KUWAIT. I HAVE BEEN WORKING IN KUWAIT SUPPORTING THE WARFIGHTER SINCE 2007. I PURCHASED MY NICE WELL MAINTAINED JEEP IN FEBRUARY 2018. I JUST REACHED 82,000 MILES AND ON MONDAY SEPTEMBER 2 2019 I WAS ON THE HIGHWAY AROUND 60-70MPH WHEN ALL OF A SUDDEN I HEARD A VERY SUBTLE NOISE AND I LOOKED AT MY DASH TO SEE A CHECK ENGINE LIGHT AND ANOTHER LIGHT. AT THAT POINT I HAD NO POWER AND I SHIFTED INTO NEUTRAL. I TRIED RESTARTING AND COULD HEAR THE STARTER TURNING OVER BUT IT DIDN'T START BACK UP. ONCE I GOT TO A SAFE PLACE I TRIED AGAIN AND STILL NOTHING. IT WAS TURNING OVER WITH NO BAD SOUNDS AND SEEMED LIKE IT WAS TURNING OVER EASILY. I HAD THE JEEP TOWED TO A MECHANIC WHERE THEY FOUND 4 CYLINDERS HAD NO COMPRESSION. THEY REMOVED THE HEADS TO FIND SOME VALVES WERE VISIBLY BENT. WHEN THEY TRIED TURNING THE CRANK BY HAND THEY FOUND THE CAM WAS NOT MOVING. UPON OPENING THE FRONT COVER THE TIMING CHAIN HAD ACTUALLY FAILED AND WAS BROKEN. I WAS VERY DISAPPOINTED TO SAY THE LEAST. I WAS HOPING TO HAVE A NICE CAR FOR A WHILE AND THIS JEEP WAS IN VERY GOOD SHAPE. I HAVE BEEN RESEARCHING AND FOUND THERE HAS BEEN A RECALL FOR THE SAME ENGINE IN OTHER MOPAR VEHICLES AND WAS HOPING TO GET SOME INSIGHT IF MY JEEP LIKE OTHERS I HAVE READ ABOUT WOULD BE ABLE TO GO UNDER THAT RECALL FOR THE SAME PROBLEM. I THINK ITS SOMETHING WITH THE TENSIONER ON THE RECALL THAT ENDS UP WIPING OUT THE TIMING CHAIN. I DON'T REALLY UNDERSTAND WHY THEY ONLY PUT LIKE 3 VEHICLES IN THE RECALL BUT IF ITS THE SAME ENGINE WHY NOT FIX THEM ALL. I REALLY LIKE MY JEEP AND HOPE TO GET MORE INFO OF THE RECALL. RESPECTFULLY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 09/03/2015· ENGINE

  THE KEYS DON'T STAY IN THE IGNITION

• 08/28/2019· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  I REMOVED THE KEY FOBIK BEFORE JEEP WAS PUT IN PARK AND ENGINE WAS STILL RUNNING. DISCOVERED AT SLOW SPEED IN PARKING LOT. THERE WAS A RECALL BY CHRYSLER/FCA SAFETY RECALL K08 ' WIRELESS IGNITION NODE RECEIVER BUT FCA CLAIMS MY VIN WAS NOT PART OF THE RECALL. HOWEVER THIS IS THE EXACT PROBLEM THAT THIS JEEP IS EXPERIENCING. RECALL STATES "THE FREQUENCY OPERATED BUTTON INTEGRATED KEY (FOBIK) MAY BE REMOVED PRIOR TO PLACING THE AUTOMATIC TRANSMISSION GEAR SHIFT LEVER IN THE 'PARK' POSITION. THIS COULD RESULT IN UNINTENDED VEHICLE MOVEMENT AND CAUSE A CRASH WITHOUT WARNING." FCA ALSO SAYS "RECALLS ARE VIN RELATED, WHERE MANUFACTURED AND WHEN MANUFACTURED. RECALL K08 DOES NOT INVOLVE YOUR VEHICLE" THIS VEHICLE CAN BE IN GEAR WITH THE ENGINE RUNNING AND THE KEY REMOVED RESULTING IN UNATTENDED VEHICLE MOVEMENT. VERY UNSAFE

• 08/28/2013· POWER TRAIN,ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2010 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE FRONT WHEELS SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN PERFORMED THE REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN) HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *TT

• 08/26/2014· ELECTRICAL SYSTEM

  MULTIPLE ELECTRICAL ISSUES. SUNROOF NOT CLOSING, PASSENGER WINDOW WOULD GO DOWN BUT NOT UP (FROM PASSENGER SWITCH ONLY - DRIVER'S SIDE WOULD WORK THE PASSENGER WINDOW FINE), RADIO WOULD TURN OFF AT RANDOM, AND THE SWITCHES THAT CAN BE PROGRAMMED TO WORK THE GARAGE DOOR -HAVE NEVER WORKED. *TR WHEN THESE ISSUES ARE TAKEN TO THE DEALER - THEY CANNOT REPLICATE THE PROBLEM SO THEY WILL NOT FIX OR REPAIR. ON ONE OCCASION THE DEALER SAW THE WINDOW SWITCH NOT WORKING...BUT HAD TO HAVE THE WARRANTY PEOPLE COME AND SEE FOR THEMSELVES (CAR WAS ON AN EXTENDED WARRANTY) WELL, LOW AND BEHOLD IT WORKED WHEN THEY WERE THERE. THESE ISSUES WERE EXTREMELY FRUSTRATING AND THE DEALER WAS NOT HELPFUL. I EXPLAINED THE CAR CLEARLY HAD ELECTRICAL ISSUES IN GENERAL. THE CAR ONLY HAS 22,600 MILES ON IT AND I PLANNED ON KEEPING IT FOR MANY YEARS. HOWEVER, IF I AM HAVING THIS MANY PROBLEMS NOW - THERE IS NOW WAY I WILL KEEP IT. *TR

• 08/25/2024· AIR BAGS

  The Air Bag warning light came on after we got an oil change for our car.

• 08/25/2020· ELECTRICAL SYSTEM

  CAR JUST SHUTS OFF ON ITS OWN, AND HAS STARTING ISSUES, HAD ONE INSTANCE WHERE IT JUST SHOWN DOWN COMPLETELY IN TRAFFIC. THIS FINAL INSTANCE WILL NOT START AND LIGHTS ON PANEL JUST JUMP AROUND AND IT IS MAKING STRANGE NOISES UNDER THE HOOD IT WILL NOT START ALL LIGHTS COME ON RADIO ETC . WILL E HAVING THE ISSUE CHECKED ASAP AND WILL UPDATE ONCE OR IF I FOUND OUT CAUSE

• 08/24/2015· ELECTRICAL SYSTEM

  S10 DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT REQUESTING ASSISTANCE WITH IGNITION PROBLEMS IN A 2010 JEEP CHEROKEE LAREDO. *SMD THE CONSUMER STATED THE KEY WOULD NOT STAY IN THE IGNITION. THE CONSUMER STATED HE WAS ABLE TO DRIVE THE VEHICLE, WITH THE KEY IN HIS POCKET. *JB

• 08/24/2010· ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES

  THE REMOTE START AND DOOR UNLOCK KEY MAY (OR MAY NOT) WORK WHEN ACTIVATED THE FIRST TIME FOR A 2010 JEEP GRAND CHEROKEE. TAKES SEVERAL TRIES FOR THE DOORS TO UNLOCK. FAILURE OF THIS REMOTE IS RANDOM AND INCONSISTENT. NO ACTION TO DATE WITH THE DEALER DUE TO RANDOM PART FAILURE. *TR

• 08/17/2016· ENGINE

  I'VE HAD THIS CAR SINCE 2011. THERE IS ONE PROBLEM AFTER ANOTHER. I REPLACED THE AC CONTROL MODULE 3 TIMES, REPLACED THE EVAPORATOR SENSOR THAT WAS DEFECTIVE, REPLACED THE TIPM KIT, ETC. ON FRIDAY, JULY 29 THE CAR BROKE DOWN AND I WAS TOLD THE 8TH CYLINDER STOPPED WORKING. I TOOK IT TO THE JEEP DEALER IN PLACENTIA FOR REPAIRS. I PAID $2400. ON AUGUST 5TH I WAS TOLD I COULD PICK UP THE CAR AND THE MECHANIC CAME AND SHOWED ME HOW THE CYLINDER WAS DEFECTIVE AND ALONG WITH THE MANAGER AND TWO OTHER TECHNICIANS ASSURED ME THAT I WOULD NOT HAVE A PROBLEM AGAIN FOR YEARS TO COME. UPON LEAVING THE DEALERSHIP I CALLED AND TOLD THEM THAT THE CAR STILL DOES NOT SOUND RIGHT, I WAS TOLD TO GIVE IT TIME. ON AUGUST 5TH I WAS DRIVING ON THE FREEWAY AND ALL OF A SUDDEN THE CAR'S DASHBOARD'S LIGHTS STARTED GOING OFF, THE STEERING WHEEL BLOCKED AND THE CAR SLOWLY STOPPED. I COULD NOT START THE CAR AGAIN. I WAS ABLE TO MANAGE TO BRING THE CAR ALMOST TO THE WALL AND TOTALLY FELT THAT MY LIFE WAS IN DANGER. I HAD IT TOWED TO THE DEALER. THE TOWING DRIVER WHEN HE REACHED UNDER THE CAR TO HOOK IT UP PULED THE GLOVE AND SHOWED ME THAT THE TRANSMISSION OIL IS ALL OVER THE ENGINE. AT THE JEEP DEALER I WAS GIVEN ME A RENTAL AND TOOK THE CAR IN. TO THIS DAY, I AM STILL DRIVING THE RENTAL, I HAVE NO ANSWER ABOUT THE CAR AND EVEN THOUGH THEY WILL BE FIXING IT, I WILL NO LONGER FEEL SAFE IN THAT VEHICLE. WHAT DO I DO? THIS IS RIDICULOUS.

• 08/15/2013· POWER TRAIN,ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN) AND STATED THAT THE REMEDY PART REMAINED UNAVAILABLE BEYOND A REASONABLE TIME FRAME. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 08/13/2017· ELECTRICAL SYSTEM

  WHEN I TRY TO START MY CAR I TURN THE KEY AND ALL THE LIGHTS COME ON BUT THE CAR WILL NOT START. THE BATTERY IS NEW. THE STARTER DOESN'T ENGAGE AT ALL. ALSO WHEN I TRY TO LOCK OR UNLOCK THE CAR WITH THE KEY FOB I HAVE TO PRESS THE KEY FOB 10-15 TIMES TO GET IT TO WORK. I BROUGHT IT TO MY LOCAL DEALER MULTIPLE TIMES FOR THE SAME ISSUE AND THEY SAID THERE WASN'T ANYTHING WRONG WITH IT.