2010 Hyundai Veracruz

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/27/2021· ENGINE AND ENGINE COOLING

  The contact owns a 2010 Hyundai Veracruz. The contact received a recall notification for NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair and found oil leaking on alt. The manufacturer was notified of the issue. The part was not available for repair. The contact had not experienced a failure. Parts distribution disconnect. Power failed while driving at 35mph on 7/21.

• 12/17/2021· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2010 Hyundai Veracruz. The contact stated that while driving at 30-40 MPH, the vehicle inadvertently stalled. The contact was unsure whether there were warning lights illuminated. The contact pulled into the parking lot of his workplace and parked the vehicle. The vehicle was towed to an independent mechanic who diagnosed that the alternator needed to be replaced. The contact stated that the vehicle was repaired. The contact stated that sometime after the repair, the vehicle would make abnormal rattling sounds while driving. The contact received a recall notification for NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) and the vehicle was taken to the dealer for the recall repair. The dealer diagnosed that the alternator and the valve cover gasket needed to be replaced; however, the dealer informed the contact that the parts for the recall repair were not yet available. The dealer advised the contact that the vehicle was unsafe to drive. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The contact had been awaiting a call back from the manufacturer. The vehicle was not repaired. The approximate failure mileage was 148,000. Parts distribution disconnect.

• 12/16/2013· SERVICE BRAKES, HYDRAULIC,EXTERIOR LIGHTING

  2010 HYUNDAI VERACRUZ. CONSUMER WRITES IN REGARDS TO STOP LAMP SWITCH RECALL NOTICE. *SMD THE CONSUMER STATED THE NEAREST DEALER WAS 50 MILES AWAY. THE CONSUMER REQUESTED TO HAVE A KIA DEALERSHIP, PERFORM THE RECALL, WHICH WAS ONLY 8 MILES FROM HIS HOME. HOWEVER, HYUNDAI STATED KIA WAS NOT AUTHORIZED TO MAKE THE REPAIR.

• 12/12/2019· STEERING,ELECTRICAL SYSTEM

  THE TILT AND TELOCOPING FEATURE STOPPED WORKING ON THE STEERING WHEEL A WHILE BACK. IT CAN ONLY GO IN AND OUT, NOT UP AND DOWN. CAUSING IT TO BE HARDER TO REACH, SEE, AND STEER THE VEHICLE.

• 12/10/2015· STRUCTURE,UNKNOWN OR OTHER

  AS OF TODAY 3 OUT OF 4 INTERIOR DOOR HANDLES ON MY 2010 HYUNDAI VERACRUZ HAVE BROKEN. THE REMAINING DOOR IS INTERMITTENT DUE TO A DEFECTIVE DOOR LOCK. FROM AN ONLINE SEARCH THIS IS OBVIOUSLY A VERY COMMON PROBLEM, SPANNING SEVERAL YEARS AND MODELS, OBVIOUSLY DUE TO POOR DESIGN OR MATERIALS. IT IS ALSO NOT ONE THAT I CARE TO PAY TO REPAIR AND THEN HAVE TO PAY AGAIN IN THE FUTURE. INABILITY TO OPEN A DOOR FROM THE INSIDE OF THE VEHICLE CREATES A SERIOUS SAFETY PROBLEM. IN THE EVENT OF AN ACCIDENT I WILL NEED TO BE ABLE TO HOPEFULLY UNLOCK THE DOOR, OPEN THE WINDOW AND REACH THE OUTSIDE DOOR HANDLE TO GET OUT. OF COURSE THIS ASSUMES THAT POWER IS NOT INTERRUPTED AS A RESULT OF ACCIDENT. WITHOUT ELECTRICAL WE WOULD BE TRAPPED IN THE VEHICLE. ADDITIONALLY, AS A MAN OF COLOR, I DON'T CHERISH THE THOUGHT OF HAVING TO EXPLAIN TO A COP THAT I CANNOT EXIT THE VEHICLE WITHOUT FIRST REACHING OUTSIDE. THIS IS NOT THE FIRST PROBLEM I'VE HAD WITH THIS CAR BUT THIS IS ONE THAT HYUNDAI SHOULD DEFINITELY RECALL AND REPAIR.

• 12/08/2015· STRUCTURE

  AS OF TODAY 3 OUT OF 4 INTERIOR DOOR HANDLES ON MY 2010 HYUNDAIVERACRUZ HAVE BROKEN. THE REMAINING DOOR IS INTERMITTENT DUE TO A DEFECTIVE DOOR LOCK. FROM AN ONLINE SEARCH THIS IS OBVIOUSLY A VERY COMMON PROBLEM. IT IS ALSO NOT ONE THAT I CARE TO PAY TO REPAIR AND THEN HAVE TO PAY AGAIN IN THE FUTURE. INABILITY TO OPEN A DOOR FROM THE INSIDE OF THE VEHICLE CREATES A SERIOUS SAFETY PROBLEM. IN THE EVENT OF AN ACCIDENT I WILL NEED TO BE ABLE TO HOPEFULLY UNLOCK THE DOOR, OPEN THE WINDOW AND REACH THE OUTSIDE DOOR HANDLE TO GET OUT. AS A MAN OF COLOR, I DON'T CHERISH THE THOUGHT OF HAVING TO EXPLAIN TO A COP THAT I CANNOT EXIT THE VEHICLE WITHOUT FIRST REACHING OUTSIDE. I FEEL I WOULD CERTAINLY BE SHOT. BEST REGARDS

• 11/29/2017· ELECTRICAL SYSTEM

  BATTERY AND SEAT BELT INDICATOR LIGHTS BEGAN FLASHING INTERMITTENTLY AND EVENTUALLY I LOST ALL POWER AND ENGINE SHUT DOWN ON A BUSY HIGHWAY WITH SEVERAL CHILDREN AND AN INFANT ON BOARD.

• 11/27/2019· SERVICE BRAKES

  WHEN PRESS THE BRAKES THE REAR BRAKE LIGHTS DO NOT COME ON. THE VEHICLE REAR LIGHTS ARE ON BUT THE BRAKES LIGHTS DO NOT ILLUMINATE WHEN THE BRAKE PEDAL IS PUSHED WHEN HAVING TO STOP OR SLOW DOWN. ONLY FOUND OUT ABOUT THE LIGHTS BECAUSE INDIVIDUAL BEHIND MY VERACRUZ PULLED FROM AROUND ME TO THE DRIVER SIDE OF MY CAR AND TOLD ME I HAD NO BRAKE LIGHTS JUST TAIL LIGHTS AND HE ALMOST REAR-REAR ENDED ME AT THE STOPLIGHT.

• 11/10/2016· ENGINE

  I RECENTLY WAS DRIVING MY 2010 HYUNDAI VERA CRUZ ON THE INTERSTATE WHEN THE ENGINE SUDDENLY DIED ON ME. I NOTICED THAT THERE WAS A MIXTURE OF OIL AND WATER COMING FROM BENEATH THE CAR. UPON FURTHER INSPECTION I WAS INFORMED THE MOTOR WAS LOCKED. I HAD JUST REPLACED THE ALTERNATOR IN MAY OF THIS YEAR DUE TO OIL LEAKING ON IT. I CAN'T RECALL IF THE ORIGINAL OWNER HAD THE CAR SERVICED FOR THE RECALL OR NOT. BUT I DID CALL IN ABOUT IT AND WAS INFORMED THAT IT WAS NOT ON THE LIST AND IF I NEED TO HAVE IT CHECKED AT THE LOCAL HYUNDAI DEALER THEN I WOULD HAVE TO PAY THE SERVICE CHARGE. WELL TO ME THAT WASN'T FAIR, BUT NOW THE FAIRNESS IS GONE BECAUSE NOW I'LL HAVE TO PAY OUT 6200 TO HAVE THE ENGINE REPLACED. THIS ISSUE COULD HAVE BEEN AVOIDED.

• 11/07/2020· STRUCTURE,UNKNOWN OR OTHER

  ONE OR TWO YEARS AGO THE PLASTIC DRIVER DOOR INSIDE DOOR HANDLE BROKE OFF. THIS WEEK THE PLASTIC PASSENGER FRONT INSIDE DOOR HANDLE BROKE. NOT GOOD. IF THERE WAS A WRECK AND YOU NEEDED TO GET OUT OF THE CAR AND THE DOOR HANDLE BREAKS YOU COULD BE IN A WORLD OF TROUBLE! I DON'T THINK DOOR HANDLES SHOULD BREAK!! I HAVE THE PASSENGER BROKEN DOOR HANDLE.

• 10/29/2014· ELECTRICAL SYSTEM,ENGINE

  TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. WHILE DRIVING APPROXIMATELY 75 MPH, ALL THE WARNING LIGHTS ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE DEALER. IT WAS DISCOVERED THAT OIL WAS LEAKING FROM THE FRONT CYLINDER VALVE COVER GASKET ONTO THE ALTERNATOR, WHICH CAUSED THE ALTERNATOR TO FAIL. AS A RESULT, THE ALTERNATOR, THE FRONT VALVE COVER GASKET, AND THE BATTERY NEEDED TO BE REPLACED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V415000 (ELECTRICAL SYSTEM) AND STATED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

• 10/27/2025· ENGINE

  They should not have closed/completed the prior recall that was open regarding the valve cover gasket leak - oil leaks onto the alternator when can cause the alternator to fail. I went to the dealership last year to get it fixed and even per the dealership, they told me this valve cover leak is going to still be a problem even if fixed. It will leak again - and they are right. It is currently leaking again and possibly causing the alternator to fail.....again. Just this weekend my battery and alternator are failing when I just got them replaced within this past year!

• 10/22/2025· VISIBILITY/WIPER

  MY VEHICLE IS EXPERIENCING AN ISSUE WITH THE WINSHIELD WIPER MOTOR THE MOTOR HAS FAILED AND THE WIPERS DO NOT WORK THERW IS A RECALL I SEEN FOR 2000-2012 HYUNDAI VEHICLES UNFORTUNATELY MY VIN NUMBER IS NOT INCLUDED I SPOKE WITH HYUNDAI AND THEY TOLD MY VIN IS NOT A RECALL DEFECT THAT IT IS A JUST REGULAR PROBLEM THAT NEEDS REPAIRED. i AM VERY HARD PRESSED TO BELIEVE THAT MY YEAR MAKE AND MODEL HAS THIS RECALL JUST NOT MY VIN

• 10/22/2021· ENGINE AND ENGINE COOLING

  The contact owns a 2010 Hyundai Veracruz. The contact stated that there was an abnormal odor of oil detected. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who confirmed that parts were not available. The vehicle was inspected, and the contact was informed that a second part of repair would be required. The vehicle was not repaired. The contact was informed that the parts were backordered until 2022. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 135,000. Parts distribution disconnect.

• 10/20/2016· AIR BAGS

  TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE DEALER WAS INFORMED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 129,101.

• 10/12/2018· UNKNOWN OR OTHER,ENGINEFire

  MY WAS HUSBAND WAS DROPPING ME OFF AT WORK DRIVING BACK HOME WHICH IS LESS THAN 5MINUTES FROM MY JOB ON A STREET THERE WAS A LOUD POP AND THE DRIVER ON THE SIDE WAS YELLING THE CAR WAS ON FIRE HE PULLED OVER TOOK MY SWEATER OUT OF THE VEHICLE AND PUT THE FIRE OUT.

• 10/09/2024· ENGINE AND ENGINE COOLING

  The contact owns a 2010 Hyundai Veracruz. The contact stated while driving at approximately 35 MPH, there was an abnormal odor inside the vehicle. The contact stated that the odor was burning oil. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was an oil leak from the T-Joint and that the repair was covered under Manufacturer Recall Number: 197 - Oil Leak on Alternator (Engine and Engine Cooling). The vehicle was repaired; however, the leak recently reoccurred. The contact took the vehicle back to the same dealer who diagnosed the failure and informed the contact that there was oil leaking onto the alternator. The contact was informed that the vehicle was no longer covered under the manufacturer’s recall. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

• 09/25/2020· ELECTRICAL SYSTEM

  FOR THE 2ND TIME AFTER PER HYUNDAI A PREVIOUSLY RECALLED ISSUE WAS REPAIRED, MY ALTERNATOR FAILED WHILE DRIVING ON A INTERSTATE HIGHWAY. THE PREVIOUS RECALL IS NUMBER: 14V415000. WHEN THE VEHICLE STALLED LEAVING ME STRANDED AND UPON INSPECTION UNDER THE HOOD, THE ALTERNATOR WHICH WAS REPLACE ONLY 3 YEARS AGO WHEN THIS LAST HAPPENED AND PER HYUNDAI AGAIN 2 YEARS BEFORE THAT FOR THE RECALL, WAS COMPLETELY COVERED IN OIL AS IF THE RECALL WAS NEVER DONE EVEN THOUGH THEY SAY IT WAS. (3 ALTERNATORS COVERED IN OIL FOR A VEHICLE THAT IS ONLY 10 YEARS OLD). THIS ISSUE CAME OUT OF NO WHERE AND AGAIN LEFT ME STRANDED. IT THE RECALL WAS ACTUALLY COMPLETED I BELIEVE THE GASKET/SEAL THAT WAS REPLACED IS FAULTY.

• 09/18/2022· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  Our ESC light comes on occasionally, many times when making a left turn. Then the throttle quits and the car slows down. We had it in the shop 6 times with no repair.

• 09/08/2011· VISIBILITY

  2010 HYUNDAI VERACRUZ. CONSUMER STATES PROBLEM WITH DRIVER SIDE REAR WINDOW BREAKING. *TGW THE CONSUMER STATED THE VEHICLE WAS PARKED IN THE GARAGE WITH THE WINDOWS ROLLED UP. *JB

• 09/06/2016· STRUCTURE

  TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE INSIDE DOOR HANDLE FRACTURED WHILE ATTEMPTING TO OPEN THE DOOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE DOOR HANDLE. LATER, THE FRONT PASSENGER SIDE DOOR HANDLE ALSO FRACTURED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 100,000. UPDATED 11/29/16*LJ

• 09/03/2026· ENGINE AND ENGINE COOLING

  The contact owns a 2010 Hyundai Veracruz. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling); however, the repair failed to prevent a failure. The contact stated that upon further inspection, there was an engine oil leak that was leaking onto the alternator. The local dealer was contacted. The failure mileage was approximately 205,670.

• 08/31/2021· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2010 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle shut down and was towed to a certified mechanic. The battery was replaced however, shortly after, the alternator failed the vehicle was towed back to the same mechanic and the alternator was replaced. The contact took the vehicle to the dealer and the dealer declined to assist because the contact had the vehicle towed and repaired by an independent mechanic. The approximate failure mileage was 85,000. Parts distribution disconnect.

• 08/24/2013· VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

  ON 8/1/2013, WHILE DRIVING AT 35-40 MPH, THE CAR LOST ACCELERATION (ENGINE WAS RUNNING BUT PRESSING GAS PEDAL HAD NO EFFECT ON ENGINE RPMS, BRAKES AND STEERING FUNCTIONED CORRECTLY), AND "ESC" (NOT "ESC OFF") DASH LIGHT STARTED FLASHING. STOPPED AND TURNED CAR OFF AND BACK ON AND THE CAR ACCELERATED FINE. TOOK CAR INTO TEMPE HYUNDAI, BUT THEY COULD FIND "NO ERROR CODES IN COMPUTER". ABOUT 2 WEEKS LATER, PROBLEM OCCURRED AGAIN. RETURNED TO TEMPE HYUNDAI, AND THEY KEPT CAR OVER NIGHT FOR A TECHNICIAN TO DRIVE HOME AND BACK, BUT PROBLEM DID NOT OCCUR FOR THEM. ON SATURDAY, 8/17/2013, THE PROBLEM BECAME CONSTANT, AND I FOUND THAT (WHILE IT WAS HAPPENING) I COULD TURN ESC OFF AND THE PROBLEM IMMEDIATELY STOPPED, UNTIL I TURNED ESC BACK ON. I DROVE TO TEMPE HYUNDAI, AND THEIR TECHNICIAN WENT FOR A DRIVE WITH ME AND SAW THE PROBLEM OCCURRING. TEMPE HYUNDAI REPLACED WHAT THEY CALLED THE STEERING CONTROL SENSOR (SAID IT WAS READING 20 DEGREES WHEN SET AT 0 DEGREES) AND MY WIFE PICKED UP THE CAR ON WEDNESDAY, 8/21/2013. ON FRIDAY EVENING, 8/23/2013, THE PROBLEM OCCURRED AGAIN, AND THE CAR WAS RETURNED TO TEMPE HYUNDAI ON SATURDAY, 8/24/2013. AGAIN, THEY WERE UNABLE TO FIND ANY ERROR CODES, BUT KEPT THE CAR TO ALLOW THEIR "EXPERT" TECHNICIAN TO CHECK IT OUT. THE INTERNET IS RIFE WITH REPORTS OF MANY MAKES/MODELS OF CARS MANIFESTING THIS EXTREMELY DANGEROUS PROBLEM, AND IT'S SCARY TO THINK WHAT MAY HAPPEN IF THIS PROBLEM OCCURS WHILE IN RUSH HOUR TRAFFIC AND/OR ON A BUSY FREEWAY WITH SPEEDING SEMI TRUCKS ALL AROUND. THE CAUSE(S) OF THIS PROBLEM NEEDS TO BE DETERMINED AND THE FIX PROVIDED TO ALL WHO ARE AT RISK BEFORE SOMEONE GETS KILLED OR MAIMED! *TR

• 08/24/2011· ENGINE AND ENGINE COOLING,POWER TRAIN

  MY 2010 HYUNDAI VERACRUZ HAD AN OIL LEAK. SINCE THE ALTERNATOR IS ON BOTTOM OF THE ENGINE, THE OIL VALVES LEAKED UNDETECTED ONTO THE ALTERNATOR CAUSING IT TO SHORT OUT. THE VEHICLE LOCKED UP AND I COULD NOT STEER IT. THANK GOD I WASN'T DRIVING FAST AND WAS ABLE TO COAST INTO A PARKING LOT WHERE I FINALLY CAME TO A STOP. I COULD NOT PUT THE VEHICLE INTO PARK, THE GEAR SHIFT WOULD ONLY GO INTO NEUTRAL. AS A RESULT, I HAD TO USE THE SAFETY BRAKE TO KEEP THE VEHICLE FROM ROLLING BACK. *TR

• 08/20/2018· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. WHILE DRIVING 40 MPH, THE ELECTRONIC STABILITY CONTROL, BATTERY, CHECK ENGINE, AND BRAKE WARNING INDICATORS ILLUMINATED AND THE ENGINE SEIZED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE ALTERNATOR FAILED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

• 08/18/2023· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2010 Hyundai Veracruz. The contact stated that his wife was unable to start the vehicle. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the alternator to be replaced. The vehicle was repaired but experienced the same failure three years later. The contact took the vehicle back to the local dealer, where it was diagnosed and determined that the alternator needed to be replaced a second time. The vehicle was repaired but experienced the same failure three years later. The contact took the vehicle to another local dealer: Southtowne Hyundai of Newnan (800 Bullsboro Dr, Newnan, GA 30263:(770) 253-1407), where it was diagnosed with needing the alternator to be replaced a third time. The vehicle was repaired for a third time. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000. Parts distribution disconnect.

• 08/13/2017· STRUCTURE

  BOTH OF THE FRONT INSIDE DOOR HANDLES WHICH ARE PLASTIC, HAVE BROKEN. THE RESULT OF THIS IS THAT YOU MUST ROLL DOWN THE WINDOWS & REACH OUTSIDE THE VEHICLE TO OPEN THE DOORS IN ORDER TO GET OUT OF THE CAR. THE CAR WAS STATIONARY WHEN EACH OF THE HANDLES BROKE. I FEEL THAT THIS IS NOT JUST AN INCONVENIENCE, BUT A SERIOUS SAFETY ISSUE. IF AN ACCIDENT OCCURRED OR A FIRE BROKE OUT & FOR WHATEVER REASON YOU COULDN'T GET YOUR WINDOWS DOWN YOU COULD BE IN SERIOUS RISK OF INJURY OR DEATH.

• 08/05/2022· ENGINE AND ENGINE COOLING

  The contact owns a 2010 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure and the vehicle was no longer drivable. Parts distribution disconnect.

• 07/26/2021· ENGINE AND ENGINE COOLING

  The contact owns a 2010 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact stated that there was an oil leak coming from the engine. Parts distribution disconnect. The failure mileage was unknown.

• 07/23/2021· ELECTRICAL SYSTEM

  Hyundai has had this recall #197 open since 2014 and still does not have a solution? I just got another letter on 7-22-21 saying the same thing that they have been saying for seven years with zero resolution yet in place. I finally took the time to read the other complaints about electrical problems and the car seizing up nd being dead and this is exactly what is happening to my 2010 Hyundai Veracruz as I write this. How can this ongoing problem not be addressed and fixed by Hyundai for over 7 years now! What is the NHTSA doing about this? I now am looking at a seriously expensive repair for this problem because Hyundai simply is ignoring all of the complaints about this dangerous situation. The local dealerships I call don't want to touch it until the remedy is available or want us to pay for it and try and recover the cost later. This is unacceptable and I want to know what this government agency NHTSA is doing about it. Hyundai customer service is of no real help. They just advise to get it fixed and hope for a remedy later, but this type of problem is truly dangerous and I do not want my family put in jeopardy of an accident due to the car going dead as it has done twice so far at my home. Please make Hyundai solve this problem now and actively reach out to the owners of these vehicles with a solution that will cost nothing to the owners. I am on social security and cannot afford to put out approximately $1,000 and hope to get it back someday from Hyundai. I feel Hyundai is allowing this problem to go on due to not wanting to spend the money to fix this problem while they hope that it just goes away. Please do something NOW!!!

• 07/15/2021· ENGINE AND ENGINE COOLING

  The contact owns a 2010 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact back to the dealer. The contact stated that oil was leaking onto the alternator causing the starter to become inoperable. The starter was replaced however, the failure recurred. The failure mileage was unknown. Parts distribution disconnect.

• 07/12/2023· ELECTRICAL SYSTEM

  I have had the same thing happen to me3 TIMES with this Hyundai. It is a 2010 Veracruz. Twice before. it was repaired under the warranty, and then the recall. This time, it left me ON THE ROAD>> DEAD>> WITH NO POWER and NO WARNING. This was EXTREMELY DANGEROUS, and I could have been killed if it had failed while I was turning. I was, thankfully, in a turning lane. I had it towed AGAIN to Hyundai, where they "repaired it" after having my car for 8 days. We traded it BACK to them, because it is too dangerous for me to drive anymore. As I mentioned , it was supposed to have been fixed TWICE before.

• 07/02/2021· ENGINE AND ENGINE COOLING

  The contact owns a 2010 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling). The contact stated that while driving at an undisclosed speed, the vehicle loss motive power without warning. The vehicle was towed to the residence and the contact’s husband inspected the vehicle and noticed that there was oil leaking from the valve cover gasket onto the alternator and battery. The contact’s husband replaced the alternator and valve cover gasket himself. The vehicle was then towed to the dealer. The dealer informed the contact in March of 2021, that there was no remedy for the recall repair. The vehicle remained at the dealer. The contact was informed by the dealer that the remedy was available however, they would not perform the recall repair due to the engine failure. The manufacturer was made aware of the failure and informed the contact that the part was not yet available. The failure mileage was unavailable.

• 06/30/2022· UNKNOWN OR OTHER

  2010 HYUNDAI VERACRUZ. CONSUMER WRITES IN REGARD TO SAFETY RECALL NOT BEING COMPLETED DUE TO LACK OF PARTS.

• 06/29/2022· SEAT BELTS,UNKNOWN OR OTHER

  The driver's door handle does not work. The buckle assembly for the driver's seat belt has a stuck button and no longer works properly.

• 06/29/2018· ELECTRICAL SYSTEM

  OUR HYUNDAI VERACRUZ GOT ALL OF SUDDEN STOPPED WHILE ON THE ROAD. IT DID NOT MOVE AND ALL THE TRAFFIC GOT BACKED UP LUCKILY THERE WAS NO HEAVY VEHICLE EXCEPT FOR TOO MANY CARS. FEW NICE PEOPLE REALLY HELPED US TO SOME HOW MOVE THE CAR AND AT LEAST GET OUT OF BUSY ROAD SO THAT TRAFFIC CAN GET THROUGH. THEN THE CAR GOT TOWED TO THE AUTHORIZED HYUNDAI SERVICE DEALER AND THEY TOLD US THAT THE ALTERNATOR IS HAVING THE PROBLEM AND NEED TO BE CHANGED. WE DID SOME ONLINE SEARCH AND FOUND OUT THAT THE IN 2015 HYUNDAI DID HAD A RECALL FOR THE VALVE COVER GASKET AND IF REQUIRED THEY WOULD ALSO CHANGE THE ALTERNATOR. I AM NOT SURE IF OUR DEALER CHANGED THE ALTERNATOR AT THE TIME WHEN RECALLED ITEM WAS GETTING FIXED AND EVEN IF DEALER HAVE CHANGED - ITS BASED ON MY LIMITED AUTO KNOWLEDGE THAT ALTERNATOR LAST AT LEAST 50,000 TO 80,000 MILES. HENCE WE WOULD LIKE TO BRING IT TO THE NOTICE OF NHTSA. THE MAIN REASON IS THE CONCERN FOR SAFETY AS WHEN THIS HAPPEN BOTH THE KIDS WERE IN THE CAR WHICH SCARED US THE MOST. WE HOPE THE AUTHORITY LOOK INTO THE MATTER AND PROVIDES SOME UPDATES TO US ABOUT THIS PARTICULAR ISSUE AS WE HAVE NOT GOT PROPER REPLY WHILE CONTACT HYUNDAI MOTORS USA CORPORATE OFFICE.

• 06/28/2021· ENGINE AND ENGINE COOLING

  The contact owns a 2010 Hyundai Veracruz. The contact stated while driving 32 mph, the vehicle stalled. The contact stated that the battery warning light was illuminated. The vehicle was towed back to the contact's residence where an independent mechanic arrived to inspect the vehicle. The vehicle was diagnosed with a battery and the alternator needing to be replaced. The battery was replaced however, the failure occurred. The contact was relating the failure to NHTSA campaign number: 20V705000 (Engine and Engine Cooling). The manufacturer had not been informed of the failure. The failure mileage was approximately 206,000.

• 06/26/2013· VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

  MY CAR LOST ACCELERATION AND ESC LIGHT TURNED ON WHILE DRIVING AT ABOUT 40 MILE/HR. THE CAR WAS PULLED OVER AND RESTARTED. THE ESC LIGHT TURNED OFF AND THE ACCELERATION WENT BACK TO NORMAL. THE CAR WAS DRIVEN TO A HYUNDAI DEALER LOCATED IN CORONA, CA. NO ERROR CODES WERE FOUND, THE PROBLEM COULD NOT BE DUPLICATED AND NOTHING WAS DONE ABOUT THE ISSUE. *TR

• 06/25/2021· FUEL/PROPULSION SYSTEM

  This vehicle has had multiple problems with the valve cover gasket since we purchased it. In 2015 we had the alternator and valve cover gasket replaced per the recall. The next year in 2016 we had to replace the alternator and valve cover gasket AGAIN, as the gasket was again leaking. In November of 2020 Hyundai admitted they were aware there was still problems with some gaskets, including with our car as we received a notice in the mail about a pending recall. In the last 7 months I have received 3 notices, but they all say that no repair has been implemented as of this time. This week we had to take our car in for the yearly required inspections in PA, and again our gasket is leaking. To pass inspection we had to replace it again, for the 3rd time. I called Hyundai and was told that I should have it done and submit my receipt for reimbursement because as of now there still is no fix. It is unimaginable to me that a company as big as Hyundai can be aware of a problem like this for more than 6 years and not come up with a permanent fix.

• 06/22/2017· ENGINE

  TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS PREVIOUSLY INCLUDED IN AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE FAILURE RECURRED AN ADDITIONAL FOUR TIMES. THE CONTACT TOOK THE VEHICLE TO THE THORNTON ROAD HYUNDAI DEALER WHERE THE VALVE COVER GASKET, ALTERNATOR, AND BATTERY WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 10353756. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

• 06/17/2019· ENGINEFire

  TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE IN REVERSE IN THE PROCESS OF TURNING THE VEHICLE AROUND FROM A HILL, THE FRONT PASSENGER NOTICED THAT THERE WAS SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. BOTH THE DRIVER AND FRONT PASSENGER EXITED THE VEHICLE AND WITHIN MINUTES THERE WAS A FIRE UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED. A POLICE AND FIRE REPORT WERE FILED. NO INJURIES WERE SUSTAINED. HE CONTACT MENTIONED THAT DUE TO THE FIRE, THE DASHBOARD MELTED, RUBBER HOSES BURNED, WINDSHIELD FRACTURED AND THE FRONT SEATS MELTED. THE VEHICLE AT THE TIME OF THE FAILURE WAS NEAR A CAMPUS DORMITORY AND WAS TOWED TO THE CAMPUS PARKING LOT WHERE IT REMAINED. THE DEALER WAS NOT CONTACTED. THE NATIONAL CONSUMER AFFAIRS DEPARTMENT CALLED THE CONTACT AND REQUESTED SEVERAL INFORMATION SUCH AS A COPY OF THE TITLE, COPY OF THE CURRENT REGISTRATION, INSPECTION AUTHORIZATION FORM, OWNERS DRIVERS LICENSE, LIST OF ITEMS LOST IN THE FIRE, INSURANCE ADJUSTERS NAME/PHONE NUMBER/CLAIM NUMBER, AND PHOTOS/VIDEO OF THE INCIDENT. THE CONTACT HAD NOT CALLED THE MANUFACTURER DIRECTLY. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. *TT*JB

• 06/15/2021· ENGINE AND ENGINE COOLING

  The contact owns a 2010 Hyundai Veracruz. The contact stated while driving 60 mph, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that engine oil had leaked onto the alternator and the alternator needed to be replaced. The alternator was replaced but failed to fix the failure. The contact inspected the vehicle and became aware that oil was still leaking onto the alternator. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was 160,000.

• 06/15/2020· ENGINE

  TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT ENGINE OIL LEAKED FROM THE OIL PAN UNTO THE ALTERNATOR, AND THAT THE OIL PAN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 192,000.

• 06/14/2021· ENGINE

  manufacture has not come up with a fix for current recall. they are taking to long. have sent out the same recall letters 3 times. car shut off when turning lost all power to car had almost no control, oil is dripping onto alternator from valve cover leak.

• 06/11/2026· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2010 Hyundai Veracruz. The contact stated that after starting the engine and shifting into drive(D), the engine immediately shut off. The vehicle could not be restarted, and the battery failed. The manufacturer and local dealer were notified of the failure. The cause of the failure was not determined. The contact stated that the vehicle had previously experienced the same failure and was serviced under the NHTSA Campaign Number: 14V415000(ENGINE AND ENGINE COOLING). The failure mileage was 114,000.

• 06/11/2021· ENGINE AND ENGINE COOLING

  The contact owns a 2010 Hyundai Veracruz. The contact stated while driving 35-40 mph, the vehicle loss motive power and the brakes and steering wheel became firm. The battery and check engine warning lights were illuminated. The contact performed a self-diagnosis as an alternator failure. The contact stated that the alternator was covered in oil. The dealer was made aware of the failure and informed the contact that there was a recall with NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) associated with the VIN. The contact was informed that the vehicle needed to be taken to the dealer for diagnosis. The contact was informed that the diagnostic result needed to be sent to the manufacturer for repair approval. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to take the vehicle to the dealer to be diagnosed. The failure mileage was 127,653.

• 06/07/2021· ELECTRICAL SYSTEM,ENGINE

  RE: NHTSA Recall Number 20V-705. The engine value cover gasket leaks oil onto the alternator. My engine has been smoking for six months (January 2021-present). This problem was not repaired correctly under a previous recall in 2014. In 2016 the problem persisted and my car shut off unexpectedly, causing me to stop in the high speed lane of the Massachusetts Turnpike, nearly resulting in a major accident and fatality. The value gasket and alternator was replaced the day after the incident but the problem has emerged again. I have received two notices from Hyundai in last few months under recall 197 stating that a "remedy is being prepared" following the NHTSA recall order of November 2020, but to date no remedy has been noticed. Hyundai customer service suggests that I pay for the repair myself at the dealer and seek reimbursement from Hyundai America myself but I lack funds to do so. As stated, the engine is smoking, the check engine light is on, and I fear for my family's safety. This vehicle is needed for transportation to work and to purchase essentials. Hyundai's response to this issue has not been timely. By this complaint, I am respectfully requesting the NHTSA to order Hyundai to directly reimburse my local dealer for this critical repair so as to remedy this dangerous situation. [XXX] cell - [XXX]; [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

• 05/27/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2010 Hyundai Veracruz. The contact stated that there was a hard knocking sound coming from the engine. While driving 45 MPH, the vehicle lost motive power. The battery power was low. The vehicle was previously taken to the local dealer for TSB Number: 21-01-047H-2. The contact stated that the failure was related to NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) and 14V415000 (Engine and Engine Cooling). The alternator was replaced; however, the failure recurred. The vehicle was taken back to the local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 117,674.

• 05/25/2021· UNKNOWN OR OTHER,ENGINE

  - Oil leaks causing harm to the function of the car. Yes, available for inspection. - The safety of our family was put at risk since we were left stranded at the airport on a late, hot Sunday with a broken car, & a two year old. -The vehicle was inspected by our car shop at C & R, Tire: 602-493-5258 17434 N Cave Creek Rd, Phoenix, AZ - The problem has been confirmed by the the important safety recalls we have received in the mail regarding Oil Leak on Alternator. - All maintenance up to date. Hello, My husband and I bought a 2010 Hyunday, Veracruz in 2018 before the arrival of our first son. It has been our first family car. Last year we began to receive important safety recall notices (three total). We didn't think anything of it since the vehicle was working just fine and we keep up to date with the maintenance of the vehicle. But then in the Fall of 2020 our car troubles began relating to oil leaks. I called the Hyundai dealership for help and was turned away, saying "there was no current remedy".  Our first bill came out to over $1,200 this past Fall (2020). It was a significant amount of money but we were hopeful that the issues had been resolved at C & R tire shop. Less than 6 months later we were at our car shop again due to oil issues and having to make another significant payment of $1,560.17 on 3/02/2021. At this point we felt very discouraged but once again were hopeful that the car would run well after that. However, we were wrong.  On Sunday, April 11th our family of three: My husband, two-year-old son, and I went to the airport to pick up a friend. While we were waiting for her arrival all of the lights in our dashboard lit up, the car died, and we were left stranded at the airport with no A/C and no way to get home. I ended up having to take an Uber with my son home and my husband spent hours at the airport trying to find a toe truck on a hot Sunday evening.  After finding no remedy, we changed the alternator ourselves and problem is solved.