2010 Hyundai Genesis

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/25/2016· UNKNOWN OR OTHER

  ATTEMPTED TO REDUCE SPEED TO ENTER NEIGHBORHOOD STREET AND BRAKE PEDAL WENT TO FLOOR. CONTINUED PRESSURE STOPPED THE VEHICLE. BRAKES COULD BE PUMPED UP AND CONTINUED TO STOP THE VEHICLE, BUT WITH SERIOUSLY DEGRADED BRAKING CAPABILITY. AN ACCIDENT WAITING TO HAPPEN.

• 12/22/2010· ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM

  THIS IS A RECURRING HESITATION PROBLEM. I FIRST NOTICED THIS WHEN MAKING A TURN INTO TRAFFIC. THE HESITATION IS SIGNIFICANT. IN SOME CASES THERE IS AN ACCELERATION PAUSE OF 1-2 SECONDS. THIS DOES NOT OCCUR EVERY TIME I ACCELERATE BUT ITS LACK OF PREDICTABILITY IS A PROBLEM IN AND OF ITSELF. I HAVE COME CLOSE TO BEING REAR ENDED BECAUSE THE CAR WOULD JUST NOT MOVE WHEN I PRESSED THE ACCELERATOR. ALSO, WHEN THE CAR WINDOWS ARE UP AND THE CAR SITS IN THE SUN FOR A FEW HOURS THE CENTRAL NAV AND COMMUNICATION SYSTEM OVER HEATS AND WILL NOT FUNCTION UNTIL IT COOLS OFF (MAYBE 20 MINUTES). IN THE MEANTIME, BACK UP CAMERA DOES NOT WORK, TEMPERATURE CONTROLS DO NOT WORK AND THE BLUETOOTH SYSTEM DOES NOT FUNCTION.

• 12/20/2023· ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

  Electrical Battery Draining Replaced Battery In Oct 2023 Within 1 to 3 Weeks No Power Battery Dead . Cannot Find What Is Drawing Power That Is Draining The Battery.

• 12/18/2016· UNKNOWN OR OTHER

  THE BRAKES MALFUNCTIONED WHILE DRIVING ON A LOCAL ROAD. STEPPED ON THE BRAKE PEDAL, FELT NORMAL AT FIRST, THEN PEDAL GAVE WAY ALMOST TO THE FLOOR AND BRAKING POWER WAS VERY LITTLE. PUMPING THE BRAKE PEDAL RECOVERED SOME BRAKE POWER ONLY TEMPORARILY. PULLED OVER AND SHUT DOWN THE CAR. ABOUT AN HOUR LATER, RESTARTED THE CAR AND THE BRAKES WERE STILL POOR. BROUGHT THE CAR TO THE DEALER WHO COULD NOT WORK ON IT UNTIL THE NEXT DAY. THE NEXT DAY THE DEALER FOUND NO PROBLEMS WITH THE BRAKES AND I REFUSED TO TAKE BACK THE CAR UNTIL SOMETHING WAS DONE. THE DEALER KEPT THE CAR ABOUT SIX WEEKS AND ROAD TESTED IT ALMOST EVERY DAY BUT COULD NOT PROVOKE THE PROBLEM TO RETURN. I ASKED THE DEALER TO REPLACE ANY OR ALL PARTS THAT COULD BE THE CAUSE OF THE PROBLEM. THE DEALER REFUSED TO DO SUCH A THING AND ALSO STATED THAT THERE WAS NO WAY FOR HYUNDAI TO DIAGNOSE THE TROUBLE. THEY RELIED ON ONLY THE ELECTRONIC SENSORS AND SINCE THERE WERE NO FAULT CODES THEY WOULD NOT TAKE ANY LIABILITY TO REPLACE PARTS ON A PRESUMPTIVE BASIS. I CONSIDERED THE CAR UNTRUSTWORTHY AND SAID IT SHOULD NOT BE DRIVEN. I TRADED THE CAR IN AT THE SAME DEALER FOR ANOTHER CAR WITH A DIFFERENT BRAKING SYSTEM DESIGN. *TR

• 12/10/2020· POWER TRAIN,ELECTRICAL SYSTEM

  VEHICLE SUDDENLY LOSES ACCELERATION AND DROPS TO A MAXIMUM SPEED OF 20 MPH. CHECK ENGINE LIGHT TURNS ON BUT GOES AWAY AFTER SHUTTING DOWN THE CAR AND LEAVING IT ON STANDBY FOR A FEW MINUTES. OCCURS EVERY FEW HUNDREDS MILES. IT'S HAPPENED WHILE THE CAR IS IN MOTION, BOTH ON THE STREET AND HIGHWAY.

• 12/10/2018· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER

  HELLO NHTSA ADMINISTRATOR, I BOUGHT A NEW HYUNDAI GENESIS IN MARCH 2010. AROUND AUGUST 2010, I HAD A SMALL FENDER BENDER IN THE PARKING LOT. TO KEEP WARRANTY INTACT ON THE CAR, HYUNDAI INSISTED THAT THE WIRING HARNESS ON THE CAR BE REPLACED, WHICH I DID FOR APPROXIMATELY $5000. SINCE THEN, I HAVE HAD MULTIPLE ELECTRONIC ITEMS GO BAD IN THE CAR. I REPLACED SOME OF THESE AT MY OWN EXPENSE. BUT THE PROBLEM HAS GOTTEN WORSE WITH SOME EXPENSIVE ELECTRONIC COMPONENTS GOING BAD OVER THE LAST 2 YEARS. IN NORMAL CIRCUMSTANCES, THESE COMPONENTS SHOULD NOT GO BAD OVER THE LIFE OF THE CAR, AND CERTAINLY NOT AT A FREQUENCY THAT THEY HAVE FAILED IN MY CAR. I ATTRIBUTE THESE FAILURES TO BAD/DEFECTIVE JOB DONE DURING WIRING HARNESS REPLACEMENT. BUT HYUNDAI HAS REFUSED TO ACCEPT RESPONSIBILITY SINCE THE CAR IS OUT OF WARRANTY. BELOW IS A LIST OF THE BAD COMPONENTS, APPROXIMATE DATE OF THE COMPONENT GOING BAD, WHETHER IT IS REPLACED/FIXED AND APPROXIMATE EXPENSE TO FIX THEM 1. TELESCOPIC STEERING WHEEL--2015--REPAIRED AS PART OF WARRANTY 2. POWER SWITCH ASSEMBLY DRIVER'S SEAT--JAN 2016--$236.19--PAID OUT-OF-POCKET TO GET IT REPLACED 3. JOG DIAL ASSEMBLY--OCT 2016--$1031.70--PAID OUT-OF-POCKET TO GET IT REPLACED 4. FRONT CABIN DOME LIGHT ASSEMBLY--FEB 2017--$376.91--PAID OUT-OF-POCKET TO GET IT REPLACED 5. SMART CRUISE CONTROL--MAR 2017--NOT REPLACED--DEALERSHIP GAVE ME A QUOTE OF ~$4500 TO REPLACE 6. PASSENGER CABIN DOME LIGHT ASSEMBLY--AUG 2017--NOT REPLACED--$4500 ESTIMATE TO REPLACE 7. MULTI DISC CD PLAYER--FEB 2018--NOT REPLACED--$1000 ESTIMATE TO REPLACE I WOULD LIKE NHTSA TO INVESTIGATE HYUNDAI FOR THIS MATTER AND FORCE THEM TO PAY FOR REPAIRS. AS A CONSUMER, I FEED CHEATED AND BEING FORCED TO DOUBLE PAY FOR REPAIRS - ONCE FOR THE WIRING HARNESS REPLACEMENT AND NOW FOR ALL PROBLEMS ATTRIBUTED TO IT. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/10/2013· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS. THE CONTACT STATED WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS ABNORMALLY DEPRESSED INTO THE FLOORBOARD. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE BRAKING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. *TR

• 12/05/2016· SERVICE BRAKES, HYDRAULIC

  TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS. WHILE DEPRESSING THE BRAKE PEDAL AND ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC ELECTRONIC CONTROL UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

• 12/04/2017· AIR BAGSCrash

  TL* THE CONTACT OWNED A 2010 HYUNDAI GENESIS COUPE. WHILE DRIVING 55 MPH OVER A RAILROAD TRACK, THE VEHICLE DROVE OVER A DITCH, WENT AIRBORNE, AND LANDED ON THE OPPOSITE SIDE OF THE ROAD. AS A RESULT, THE VEHICLE CRASHED INTO A CULVERT PIPE AND THE VEHICLE ROLLED 3-5 TIMES. ONLY THE FRONT DRIVER'S AIR BAG DEPLOYED. THE OVERHEAD AND SIDE AIR BAGS DID NOT DEPLOY IN THE VEHICLE. THE CONTACT SUSTAINED LACERATIONS AND BROKEN BONES ON THE FACE AND BODY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD, BUT WAS NOT REPAIRED. THE VEHICLE WAS DESTROYED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 88,000.

• 11/30/2015· AIR BAGS,STRUCTURE

  TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS. THE CONTACT STATED THAT THE THERE WAS A FRACTURE IN THE PASSENGER SIDE OF THE DASHBOARD THAT WAS CAUSING THE PASSENGER AIR BAG TO BECOME VISIBLE. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

• 11/30/2009· STRUCTURE,LATCHES/LOCKS/LINKAGES

  THE HOOD ON THE 2010 HYUNDAI GENESIS COUPE DOES NOT FIT PROPERLY ALLOWING THE HOOD TO BOUNCE AT NORMAL DRIVING SPEEDS. I HAVE ADVISED HYUNDAI USA AND THEY HAVE ADVISED ME THAT THE FIT OF THE HOOD IS TO SPECIFICATION. MY CONCERN WITH THE VEHICLE IS IF THE HOOD DOES NOT FIT PROPERLY, IT MAY NOT LATCH PROPERLY. THEY HAVE STATED, BUT WILL NOT PUT IN WRITING, THE HOOD WILL NOT UNLATCH. *TR

• 11/27/2019· UNKNOWN OR OTHER

  SPONGY BRAKE PEDAL GOES TO FLOOR AS IN RECALL 13V489000 WITH OTHER VEHICLES OF THIS MAKE AND TYPE, BUT NO RECALL ON THIS VEHICLE ALL OTHER REPAIRS STANDARD REPAIRS NOT CLEARING PROBLEM

• 11/21/2016· UNKNOWN OR OTHER

  BRAKES ARE SPONGY. 63000 MILES. BRAKE PADS ARE AT 70% ON THE BACK AND 50% ON THE FRONT. BRAKE FLUID LEVEL IS OK. WHEN USING THE BRAKE PEDAL IT SEEMS TO COME TO A STOP AND THEN I AM ABLE TO PUSH DOWN MORE. PUSHING DOWN MORE IS WHAT IS REQUIRED TO STOP THEVEHICLE.

• 11/18/2019· STEERING

  WHILE DRIVING MY GENESIS 2010 SEDAN, THE BATTERY LIGHT ILLUMINATED, THEN THE POWER STEERING DID NOT RESPOND. I WAS ABOUT 1/2 MILES FROM MY HOUSE AND I HAD TO WRESTLE WITH MY STEERING WHEEL UNTIL I GOT HOME. THE SCARY PART WAS THAT I UNEXPECTEDLY LOST POWER STEERING DURING A TURN AT THE TRAFFIC LIGHT. LUCKILY, NO ON COMING TRAFFIC WAS NEAR AS I COMPLETED THE TURN ON THE OPPOSITE SLIDE OF THE STREET. I FORTUNATELY ARRIVE HOME, PARKED THE VEHICLE AND HAD IT TOWED TO THE MECHANICS. I LEARNED THAT THE ALTERNATOR WENT OUT AND SO DID THE BATTERY. LUCKLY, DURING THE TURN I DID NOT CRASH, BUT IT WAS VERY NERVOUS THE REST OF THE WAY.

• 11/18/2015· SEATS

  I HAVE VISIT THE HYUNDAI DEALER FOR SEVERAL TIMES MY CAR IS ONLY 27500 MILES THE POWER SEAT WOULD NOT BACK UP, I ENTER THE CAR WITH EXTREME DIFFICULTY, I HAVE TO RECLINE THE SEAT TO SEAT IN THE CAR IN A VERY UNCOMFORTABLE POSITION, NOT TO MENTION MY RIGHT KNEE TOUCHING THE DASHBOARD, IS BEEN MORE THAN 5 TIMES, HOPING TO NEVER HAVE A SMALL ACCIDENT BECAUSE IF THE AIR BACK ACTIVATES IN THE INCIDENT I WON'T BE WRITING IT IN A FUTURE. PLEASE HELP! IT CAN HAPPEN ANY TIME WHEN ADJUSTING YOUR CAR SEAT, THE ONLY WAY ITO FIX THE PROBLEM IS VISITING THE DEALER FOR WARRANTY SERVICE. PLEASE HELP!

• 11/11/2018· EXTERIOR LIGHTING

  HEADLIGHTS FLASH WHEN SWITCHING FROM "AUTO" TO "ON" POSITION. OCCASIONALLY THE HEADLIGHTS IN THE "ON" POSITON WILL BLACKOUT FOR 2-5 SECONDS UNTIL HEADLIGHT STALK IS GIGGLED. THERE IS AN ELECTRICAL "NOISE" (LIKE A SHORT CIRCUIT SOUND...A "POP") WHEN SWITCHING FROM AUTO TO ON. THE TURN SIGNALS ALSO SEEM TO TRIGGER THE "SHORT CIRCUIT". ALL OF THESE CONDITIONS CAN OCCUR MOVING OR STANDING STILL.ON ANY TYPE OF ROADWAY.

• 11/07/2013· SERVICE BRAKES

  I WAS TRAVELING APPROXIMATELY AROUND 45MPH WHEN I PRESSED ON THE BRAKE TO STOP AT A INTERSECTION. HOWEVER THE CAR HAD OTHER PLANS AND DIDN'T STOP AS DESIRED DUE TO THE BRAKE PEDAL GOING TO THE FLOOR! THANKFULLY, NO TRAFFIC WAS IN THE ONCOMING LANE AND THE TURN LANE FOR ME JUST TURNED GREEN. I WAS ABLE TO GO AROUND THE CAR AHEAD OF ME AND MAKE THE TURN WITHOUT INCIDENT. I THEN PROCEEDED TO LIMP THE CAR OVER TO THE LOCAL HYUNDAI DEALERSHIP HERE IN JACKSONVILLE, FL. THEY DIAGNOSED IT AS A BAD ABS MODULE FOR THE BRAKES. MY 3RD PARTY WARRANTY COMPANY WOULDN'T REPAIR THE CAR DUE TO NO CHECK ENGINE LIGHT COMING ON FROM THIS BRAKE FAILURE. KEY HYUNDAI REPAIRED THE CAR AT NO ADDITIONAL COST TO ME EVEN WITH MY CAR HAVING 63K MILES ON IT. ANOTHER THING TO NOTE IS THAT THEY HAD JUST CHANGED OUT THE BRAKE FLUID DUE TO A TSB A FEW MONTHS PRIOR OF WHICH THE OLD FLUID COULD CAUSE CORROSION ON THE BRAKE SYSTEM FROM WHAT I UNDERSTAND. *TR

• 11/02/2016· UNKNOWN OR OTHER

  AS I WAS DRIVING, THE GROUND BECAME UNLEVELED, I TRIED TO SLOW DOWN MY SPEED AND I EXPERIENCED BRAKE FAILURE. MY BRAKE PEDAL SUNK DOWN TO THE FLOOR BEFORE MY CAR WOULD COME TO A COMPLETE STOP. FOR TWO MONTHS MY CAR HAS BEEN IN AND OUT OF HYUNDAI DEALERSHIPS TRYING TO FIGURE OUT THE ISSUE, ALL THE WHILE CHARGING ME FOR TEST, AND NO ONE CAN CORRECT THIS ISSUE. IT'S NOW 2 1/2 MONTHS AND I'M STILL WITHOUT MY CAR. I NEED FOR HYUNDAI TO BE HELD ACCOUNTABLE. *TR

• 11/02/2015· AIR BAGSCrash

  CAR WAS INVOLVED IN A HEAD ON CRASH AT APPROX 45 - 50 MPH YET NO AIR BAGS DEPLOYED.........UPDATED 12/30/15 *BF *TR

• 11/02/2014· ELECTRICAL SYSTEM

  THE NAVIGATIONAL/RADIO/ANTENNA SYSTEM COMPLETELY SHUTDOWN WITHOUT ANY POWER RANGING FROM 2HRS TO A FULL DAY. I ALSO HAVE RESEARCHED THAT OTHER 2010S OF THIS MAKE & MODEL HAS EXPERIENCED THE SAME ELECTRICAL ISSUE JUST AS WELL. *TR

• 11/02/2010· UNKNOWN OR OTHER

  IN MY OPINION AND VERIFIED BY THE DEALERSHIP WHERE THE CAR WAS PURCHASE -THE GENESIS HAS PULL TO THE LEFT UNDER NORMAL DRIVING AND WHEN ACCELERATING; THIS BECOMES VERY SEVERE IF NOT IMMEDIATELY CORRECTED THIS OCCURS AT 25 MPH TO 45 MPH. IN MY OPINION THIS PROBLEM BECOMES EXTREMELY SEVERE TO THE POINT OF DANGEROUS ON ROADS WHEN WET AT SPEEDS OF 65 TO 73 MPH. IN MY OPINION THIS PROBLEM IS EXTREMELY SEVERE TO THE POINT OF DANGEROUS AT ALL TIMES WHEN AT SPEEDS OF 75 TO 85 MPH. HYUNDAI HAD A REGIONAL TECHNICIAN LOOK INTO THE PROBLEM AT THE DEALERSHIP. I WAS INFORMED BY THE DEALERSHIP THE SAME PROBLEM OCCURRED WITH HIM IN THE GENESIS. AT THAT POINT, THEY REMOVED THINGS I NORMALLY CARRY IN THE TRUNK WHICH WEIGH ABOUT 150 POUNDS IN TOTAL -AFTER REMOVING THESE THE HYUNDAI REGIONAL TECHNICIAN TOLD THE DEALERSHIP THE GENESIS OPERATES WITHIN HYUNDAI SPECIFICATIONS; AND THE DEALERSHIP COMMUNICATED TO ME THAT THE HYUNDAI REGIONAL TECHNICIAN RECOMMENDS NOT PUTTING ANYTHING IN THE TRUNK AND THE GENESIS WILL OPERATE TO HYUNDAI SPECIFICATIONS. I FEEL THE SAME PROBLEM OF A SEVERE PULL TO THE LEFT OCCURS IF THE TRUNK HAS THINGS IN IT OR WITHOUT; ALTHOUGH TO A LESSER EXTENT IF THE TRUNK IS EMPTY. IN ADDITION THE STEERING SEEMS TO BE MOST DIFFICULT AND A BIT LOOSE AT THE 70MPH TO 85MPH SPEEDS. I FEEL THE GENESIS MAY BE PRONE TO VEER INTO OTHER LANES OR ONCOMING TRAFFIC IF CONTINUAL FOCUSED ATTENTION IS NOT GIVEN TO STEERING (OR, STRUGGLING WITH STEERING AT HIGHER SPEEDS). I DO NOT FEEL THAT USING THE TRUNK OF A CAR IS ANY MORE THAN USUAL USE. HOWEVER, HYUNDAI STANDS BEHIND THEIR REGIONAL REPORT AND IS COMPLETELY UNRESPONSIVE TO THIS MATTER. I BRING THIS TO YOUR ATTENTION FOR MY OWN AND OTHERS' SAFETY.

• 11/01/2023· STEERING,UNKNOWN OR OTHER,ENGINE

  vehicle makes loud rattling noise on startup, while driving engine stalls upon checking engine it continues to run but belts do not turn n has no power. Also steering rack leaks as well as steering pump, has water in tail lens, evaporating system check engine light is on. Vehicle was diagnosed by repair shop n referred to take to dealer ... the problems was confirmed by independent service center

• 10/31/2011· ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM

  WHILE THE CAR IS WARMED UP AND AT OPERATING TEMPERATURE, THE RPMS WILL "HANG" (HOVER AROUND 2500 RPMS) FOR 3-5 SECONDS BEFORE RETURNING TO IDLE. *TR

• 10/29/2011· POWER TRAIN

  TRYING TO SHIFT INTO ANY GEAR DURING COLD CLIMATES IS VERY DIFFICULT AND SOMETIMES IMPOSSIBLE ON THE FIRST ATTEMPT. MULTIPLE GEARS GRIND WHEN GOING INTO GEAR SPECIFICALLY 5TH AND 6TH GEAR, OCCASIONALLY 3RD. I TOOK IT TO A HYUNDAI DEALERSHIP TO GET FIXED AND THEY SAID THERE WAS NOTHING WRONG WITH IT. THIS IS A WELL KNOWN PROBLEM AMONG THE GENESIS COUPE COMMUNITY AND HYUNDAI REFUSES TO ACKNOWLEDGE THEY HAVE A PROBLEM. *TR

• 10/21/2013· ELECTRICAL SYSTEM,SERVICE BRAKES

  TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS COUPE. THE CONTACT STATED THAT WHILE DRIVING 80 MPH, THE STEERING SEIZED AND THE ENGINE RPMS INCREASED GREATLY. THE CONTACT ALSO MENTIONED THAT THE TRACTION WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT THE ECU FAILED AND THE ABS CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 78,758.

• 10/20/2015· SERVICE BRAKES

  I WAS DRIVING ON SPRING CYPRESS RD (SPRING, TX) APPROACHING STATE HIGHWAY 249 AT 30 MPH, I STEPPED ON THE BRAKES AT THE INTERSECTION AND THE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. IF I DIDN'T START PUMPING THE BRAKES, I WOULD HAVE REAR ENDED CAR ON FRONT OF ME. IF THIS INCIDENT HAD HAPPENED WHILE I WAS ON THE SH249 FREEWAY, I WOULDN'T BE HERE FILING THIS REPORT. I WAS ABLE TO DRIVE SLOWLY TO THE HYUNDAI DEALER USING SIDE ROADS.

• 10/20/2014· SERVICE BRAKES

  WHEN DRIVING THE VEHICLE, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND MY BRAKES WENT TOTALLY OUT. IT IS A MIRACLE THERE WASN'T A CRASH WITH SOMEONE KILLED. THERE WAS A RECALL FOR THIS SAME ISSUE AND MY RECALL WAS DONE LAST DECEMBER BUT OBVIOUSLY THE DAMAGE WAS ALREADY DONE AND IT DID NOT FIX MY CAR. I CALLED THAT DEALERSHIP BACK TODAY AND THEY ADVISED ME THAT BECAUSE THE RECALL HAD BEEN DONE AND MY CAR IS OUT OF WARRANTY, THAT EVERYTHING WILL BE AT MY EXPENSE TO REPAIR. I WILL ALSO HAVE TO PAY TO HAVE IT TOWED TO BE REPAIRED. HYUNDAI SHOULD BE PAYING FOR THE TOWING, REPAIR, AND LOANER VEHICLE AS THIS WAS A MAJOR SAFETY ISSUE THAT THEY HAVE FAILED TO TAKE CARE OF. *TR

• 10/19/2014· ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

  SINCE PURCHASED USED FROM A HYUNDAI DEALER IN 2011 WITH JUST 11,123 MILES & FULL WARRANTY, THIS VEHICLE HAS HAD "INTERMITTENT OPERATION OF THE PUSH-BUTTON START FEATURE, INTERMITTENT ABILITY TO REMOVE THE VEHICLES SHIFTER FROM THE PARK POSITION, ILLUMINATION OF THE ESC'(ELECTRONIC STABILITY CONTROL) INDICATOR LAMP IN THE INSTRUMENT CLUSTER, INTERMITTENT INTERFERENCE WITH OPERATION OF THE CRUISE CONTROL FEATURE, OR INTERMITTENT OPERATION OF THE STOP LAMPS" AS CITED IN CAMPAIGN 110 RELEASED BY HYUNDAI ON MARCH 29,2013. I HAVE BROUGHT IT TO THE DEALERS SERVICE DEPARTMENT ON 11 SEPARATE OCCASIONS, FOR THE ABOVE LISTED ISSUE -TO TWO SEPARATE DEALERS- AND WHILE BOTH UTILIZED THE HYUNDAI WARRANTY TO THE FULLEST EXTENT, TO REPLACE EVERYTHING FROM MY RADIO, TO TRANSMISSION MODULES, TO WHEEL CYLINDERS, NONE OF THESE ISSUES FIXED THE PROBLEM.WHEN I SPOKE TO HYUNDAI LAST WEEK REGARDING RECALL CAMPAIGN 110, I WAS ASSIGNED A CASE NUMBER, BUT I RECEIVED A CALL THE NEXT DAY THAT MY CASE WAS BEING REJECTED BY THE REGIONAL OFFICE.WHEN I BROUGHT IT TO THE DEALER FOR THE RECALL REPAIR THIS WEEKEND, THEY INSISTED THAT THEY WOULD HAVE TO CHARGE ME FOR THE VISIT, DESPITE MY COMPLAINT BEING THE ONE LISTED IN THE RECALL.I FEEL THAT HYUNDAI SHOULD HONOR THEIR RECALL AND ADDRESS THIS PROBLEM IN MY CAR AT THEIR EXPENSE UNTIL THEY RECTIFY THE ISSUE CITED IN THE RECALL, DESPITE THE FAULTY PART HAVING BEEN REPLACED THROUGH MY FACTORY WARRANTY MULTIPLE TIMES, AND PRIOR MY RECEIVING NOTICE OF THE RECALL. HYUNDAI MOTOR CORPORATION SHOULD DO WHAT IS REQUIRED TO GET THE CAR THEY SOLD ME TO BE IN SAFE OPERATING CONDITION, AND THEY REFUSE TO DO SO. *TR

• 10/15/2015· EXTERIOR LIGHTING

  DRIVING AT NIGHT, USING TURN SIGNAL, HEADLIGHT GOES OFF. WHEN TURN IS COMPLETED.

• 10/14/2014· EXTERIOR LIGHTING

  WHEN USING TURN SIGNALS, HEADLIGHTS FLICKER ON AND OFF. WELL DOCUMENTED ON YOUTUBE; HTTP://WWW.YOUTUBE.COM/WATCH?V=1IRLOV-BKDU & HYUNDAI GENESIS FORUM; HTTP://GENESISOWNERS.COM/HYUNDAI-GENESIS-FORUM/SHOWTHREAD.PHP?T=12504 HIGH SAFETY RISK DURING NIGHT TIME DRIVING. *TR

• 10/04/2021· SERVICE BRAKES, AIR

  The contact owns a 2010 Hyundai Genesis Coupe. The contact stated that while attempting to stop the vehicle, the brake pedal traveled to the floor and the stopping distance was extended. To stop the vehicle the brake pedal had to be pumped multiple times. The cause of the failure was not yet determined. The local dealer and manufacturer were both contacted regarding the failure and the contact was informed that the VIN was not included in the NHTSA Campaign Number: 13V489000 (Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 79,000.

• 10/04/2019· SEATS

  I WAS DRIVING IN A GROCERY STORE PARKING LOT AND WENT OVER A SPEED BUMP AT MAYBE 2 MILES AN HOUR AND BOTH MY FRONT HEADREST DISCHARGED.

• 10/04/2011· SUSPENSION,TIRES

  TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS EQUIPPED WITH DUNLOP SP SPORT 235/50/R18 TIRES. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT ALL OF THE TIRES WERE EXHIBITING EXCESSIVE TREAD WEAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THEY COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER OF THE TIRES WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE TIRES WERE REPLACED AND THE VEHICLE WAS ALIGNED. THE FAILURE MILEAGE WAS 14,136 UPDATED 12/06/11*LJ UPDATED 14/14/11

• 10/03/2022· SERVICE BRAKES

  On September 22, 2022 while traveling at about 65 mph on state highway 57 in CA, I came upon a sudden group of cars hitting their brakes and had to slam on my brakes but my 2010 Genesis Coupe did not stop and I had to swerve into an entrance lane on my right to avoid a serious collision. Fortunately there were no cars entering the highway on that entrance. I was then able to drive a short distance home. On May 26, 2022 I had my car serviced including the brakes by Service Auto Care and my car gave me no brake problems until this incident. On September 23 I brought my Genesis Coupe to Service Auto and explained what happened. The brakes worked fine on the way to the shop. They tested the brakes and said that the ABS module was defective but it was just put under a 15 year extended warranty by Hyundai on May 19, 2022 and to take it to the closest dealer. The dealer, Russell Westbrook Hyundai of Anaheim told me only the sedan was covered. This dangerous defect could occur at any time and cause a severe accident. I hope this report is helpful to the NHTSA and the defective part is replaced without charge. The dealership charged me $205 for an estimate, then wanted $2200 to re-do the brakes and then approximately $4000 to replace the ABS module. I have documents to back up everything I have presented.

• 10/03/2015· SERVICE BRAKES

  BRAKE PEDAL GOES TO THE FLOOR WITHOUT MUCH EFFORT WHEN AT A FULL STOP OR IN MOTION. LITTLE TO NO ACTUAL BRAKING OCCURS UNTIL REACHING THE FULL TRAVEL OF THE PEDAL. THIS IS VERY DANGEROUS AND THE DEALERSHIP (BURNS HYUNDAI OF MARLTON NJ) ACKNOWLEDGED IT IS THE HYDRAULIC CONTROL UNIT, BUT REFUSES TO REPLACE UNDER THE 2013 RECALL OF THE UNIT. THEY QUOTED ME AT $3,024.50.

• 09/28/2021· SERVICE BRAKES

  While attempting to brake on exit ramp off an interstate highway, the brake pedal was depressed almost to the floorboard with minimal slowing. The brakes were pumped several times with slowing vehicle speed. Fortunately, the exit ramp was long enough to allow a safe stop. Pedal remains soft and spongy. No warning lights are on. Brakes functioned normally until this incident at 138,200 miles. However, master cylinder was replaced at 102,000 miles for a similar problem at an independent auto shop. I am awaiting a dealer repair time. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

• 09/28/2011· FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

  STABILITY CONTROL WARNING LIGHT WOULD COME ON, CAR WOULDN'T SHIFT OUT OF 2ND. MADE 3 OR 4 TRIPS TO THE DEALER FOR THAT TO GET FIXED. NEXT, WITH FOOT ON BRAKE, CAR IN PARK AND FOB IN CAR, THE CAR WOULD NOT START. WHEN YOU HIT THE START BUTTON, IT WOULD JUST GO TO ACCESSORY MODE. TWO TRIPS TO DEALER FOR THAT ONE. WAITING ON A TOW NOW FOR 2ND TIME IN TWO MONTHS WITH THE LATEST ISSUE - WHILE DRIVING, CAR JUST DIES AND WON'T RESTART. THE FIRST TIME, WAS TOLD IT WAS A 'LOOSE CONNECTION TO FUEL PUMP.' VERY SCARY! THANK GOD I WASN'T ON THE FREEWAY EITHER TIME THIS HAPPENED! *TT

• 09/27/2022· AIR BAGS

  The contact owns a 2010 Hyundai Genesis. The contact's wife stated that while driving approximately 35 MPH, the air bag warning light illuminated. The contact stated that he noticed that prior to the warning light being illuminated, a tear that had formed under the "SRS Air Bag" badge on the passenger’s side. The contact stated that the air bag warning light continually remained illuminated. The vehicle had not been taken to a dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 16V722000 (Air Bags). The manufacturer had not been informed of the failure. The failure mileage was approximately 196,000.

• 09/25/2015· VEHICLE SPEED CONTROL

  MY 2010 HYUNDAI GENESIS WAS RECALLED FOR A DEFECTIVE FAULTY BREAK SWITCH IN 2014 AND THE REQUIRED SERVICE WAS PERFORMED 7/30/15. THE FOLLOWING DAY I ENGAGED THE CRUISE CONTROL AT 75 MPH BUT ALMOST REAR ENDED THE CAR IN FRONT OF ME BECAUSE THE INTEGRATED SPEED CONTROL DID NOT ACTIVATE. THE CRUISE CONTROL ALSO TURNED COMPLETELY OFF AT TIMES. I'VE RETURNED THE CAR TWICE TO REMEDY THE PROBLEM AND WAS TOLD THEY COULD NOT FIND A SOLUTION AND HAVE REQUESTED ASSISTANCE FROM HYUNDAI. I WAITED ALMOST 2 MONTHS WITH NO WORD FROM HYUNDAI AND FINALLY WENT TO THE DEALERSHIP ON 9/22/15 AND WAS TOLD THEY WERE STILL WAITING FOR INSTRUCTION FROM HYUNDAI AND THEY NOW HAVE A SECOND CAR WITH THE SAME PROBLEM. I FEEL THIS IS VERY DANGEROUS AND WANT TO POST THIS LISTING BECAUSE I BELIEVE LIFES ARE AT STAKE AND OWNERS OF THESE VEHICLES WILL MORE THAN LIKELY BE TICKETED FOR CAUSING ACCIDENTS AND, WORSE CASE SCENARIO, BE CHARGED WITH VEHICULAR MANSLAUGHTER.

• 09/18/2012· VEHICLE SPEED CONTROLCrash

  TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS COUPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE BY ENGAGING THE PUSH-TO-START BUTTON, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT WAS NOT APPLYING THE BRAKES AT THE TIME NOR WAS THE VEHICLE SHIFTED INTO DRIVE. THE CONTACT CRASHED INTO A GLASS GARAGE DOOR. THE CONTACT SUSTAINED MINOR CUTS AND BRUISES FROM THE IMPACT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 63,510.

• 09/16/2014· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES

  TOOK MY 2010 GENESIS IN FOR SERVICE...BRAKE STOP LIGHTS WERE NOT WORKING. REPLACED DEFECTIVE SWITCH. TOOK MY SAME CAR IN FOR STATE INSPECTION ON SEPTEMBER 9, 2014, BRAKE LIGHTS NOT WORKING AGAIN. REPLACED DEFECTIVE SWITCH MYSELF BECAUSE OF 2 HOUR DRIVE TO DEALER AND THE SAFETY ISSUE INVOLVED WITH DRIVING VEHICLE. SOMETHING NEEDS TO BE DONE! THESE SWITCHES SHOULD NOT FAIL THIS OFTEN.... THIS IS A VERY SERIOUS SAFETY ISSUE. WE DON'T KNOW HOW LONG THIS SWITCH WAS NOT WORKING SINCE THERE IS NO WAY TO TELL WHEN YOU ARE DRIVING THE VEHICLE... THANKS! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 09/14/2017· AIR BAGS

  THERE IS A SPLIT ACROSS MY DASH WERE THE AIR BIG IS I CALL THE MAIN OFFICE AND I WAS TOLD THAT THEY WILL NOT FIX IT.MY CONCERN IS MY FAMILY SAFETY

• 09/14/2016· ENGINE

  I WAS DRIVING MY VEHICLE TURNING ON TO A MAIN STREET FROM A HIGHWAY. WITHOUT WARNING THE CAR ENTERED LIMP MODE. I DID NOT HAVE ANY ENGINE RESPONSE AND THE CAR WOULD NOT DO MORE THAN ABOUT 10 MILES AN HOUR. I PULLED OFF THE ROAD AND RESTARTED THE CAR. I WAS ABLE TO GET THE CAR TO THE DEALERSHIP. DEALERSHIP SAYS CAR HAS CODES FOR FAULTY THROTTLE POSITION SENSOR AND IT NEED TO BE REPLACED. I HAVE SEEN OTHER PEOPLE WITH A SIMILAR ISSUE.

• 09/14/2016· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS. WHILE DRIVING 25 MPH, THE BRAKES MALFUNCTIONED. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 16,000.

• 09/10/2009· STEERING,SUSPENSION

  CAR PULLS TO RIGHT WITH FACTORY ALIGNMENT. *TR

• 09/07/2014· SERVICE BRAKES

  BRAKES FAILED - SO MASTER CYLINDER WAS REPLACED BY DEALER BUT BRAKES ARE STILL A BIT SPONGY. ABS IS NOT WORKING QUITE RIGHT. BRAKE FLUID HAD ALREADY BEEN REPLACED 6 MONTHS EARLIER UNDER RECALL, BUT BRAKE CONTROL UNIT WAS NOT REPLACED. I AM CONCERNED THAT CONTROL UNIT SHOULD HAVE BEEN REPLACED AND BY OTHER REPORTS IT SEEMS HYUNDAI IS VERY RELUCTANT TO PAY FOR THAT. CAR IS STILL UNDER WARRANTY. *TR

• 09/05/2011· STEERING

  VEHICLE STEERING WHEEL HAS CONTINUED TO MAKE A LOUD CLICKING/CLUNKING NOISE DURING TURNING, PRIMARILY COUNTER CLOCKWISE. DEALERSHIP HAS REPLACED CLOCKSPRING (1ST VISIT), LUBRICATED STEERING COMPONENTS(2ND VISIT) AND HAS NOW DENIED A "PROBLEM AT ALL" PER THEIR DISTRICT PARTS AND SERVICES MANAGER. NO ONE IS UNABLE TO COME TO A RESOLUTION AS TO WHY THIS NOISE IS OCCURRING, OR WHAT IT CAUSING IT TO OCCUR TO BE ABLE TO DETERMINE IF IT IS CREATING A DRIVING HAZARD ON THE ROAD OR NOT. THEY ARE ALSO UNABLE TO DEMONSTRATE TO ME THAT IT DOESN'T POSE A DRIVING HAZARD. DUE TO THE NOISES THE STEERING WHEEL MAKES, I AM UNEASY DRIVING THE VEHICLE IN FEAR OF LOSING COMPLETE STEERING ABILITY IN THE VEHICLE. DEALERSHIP, DISTRICT MANAGER, AND CONSUMER RELATIONS HAVE BEEN UNABLE TO ASSIST IN DETERMINING IF THIS IS A SAFETY HAZARD, OR POOR MANUFACTURING. *TR

• 08/29/2017· SERVICE BRAKES, HYDRAULIC

  BACKGROUND: AM ORIGINAL OWNER OF THIS 2010 HYUNDAI GENESIS THAT WAS PURCHASED JULY 31, 2010 AND THAT CURRENTLY HAS LESS THAN 35,000 MILES ON IT. ISSUE: UNEXPECTEDLY, THE BRAKES BECAME "SQUISHY" (I.E. BRAKE PEDAL DEPRESSED A LONG DISTANCE BEFORE ENGAGING BRAKES). ADVISED BY HYUNDAI DEALER THAT IT IS A FAULTY HECU UNIT AND NEEDS TO BE REPLACED FOR $3,800. NOTE: THE BRAKE FLUID WAS REPLACED IN APRIL 2013 AND THE HECU UNIT WAS SUPPOSEDLY INSPECTED IN JANUARY 2014. I BELIEVE THESE WERE DONE IN RESPONSE TO PRIOR RECALLS. THAT SAID, UPON SOME FURTHER READING ON THE INTERNET, I AM UNDER THE IMPRESSION THAT WHEN THIS PROBLEM WAS PREVIOUSLY IDENTIFIED FOR RECALL, THE RECALL SHOULD HAVE RESULTED IN MY HECU UNIT BEING REPLACED, NOT JUST INSPECTED. I INTEND TO RAISE THIS ISSUE WITH THE HYUNDAI DEALER AND, HOPEFULLY, HYUNDAI WILL STAND BEHIND THE REPLACEMENT OF THE HECU UNIT WITHOUT CHARGING ME.

• 08/26/2016· SERVICE BRAKES

  PULLING RIGHT WHEN BRAKING. LEFT FRONT CALIPER 90 DEGREES, RIGHT FRONT CALIPER 165 DEGREES. DIAGNOSIS WAS ABS PUMP CORROSION. HYUNDAI HAD A RECALL IN 2014 ON THE GENESIS SEDAN FOR EXACT SITUATION BUT HAVE ADVISED THAT THERE ARE NO RECALLS ON THE COUPE.

• 08/24/2014· ELECTRICAL SYSTEM,SERVICE BRAKES

  I BEGAN HAVING THIS ISSUE 10 DAYS AGO WITH MY 2010 GENESIS COUPE. THE CONCERN I HAD WAS NOT ONLY WAS THE INTERIOR FLICKERING BUT IT RESULTED IN MY RUNNING NIGHT BRAKE LIGHTS NOT WORKING. I TOOK THE CAR TO THE DEALER I'M AT 62K MILES JUST OUT OF WARRANTY. THEY RAN DIAGNOSTIC AND THOUGHT IT WAS A LOSE BRACING FOR THE WIRES. I PICKED IT UP AND THE ISSUE BEGAN AGAIN. I TOOK IT IN 4 DAYS AGO THEY THEN SAID IT WAS A FUSE SWITCH ISSUE AND REPLACED IT BUT THE ISSUE CONTINUED. THEY THEN SAID IT MAY BE A FUSE BOX ISSUE COUPLE OF HUNDRED $$ OR WORST CASE A MAIN ISSUE WITH TOTAL WIRING FROM INTERNAL FUSE BOX AND FUSE BOX IN THE ENGINE AREA WHICH COULD RUN $2K! BUT NO DEFINITE ANSWER TO WHAT WAS CAUSING THIS. THE HYUNDAI REPRESENTATIVE SAID THEY EVEN HAPPEN TO HAVE A SENIOR ELECTRIC ENGINEER ON LOCATION THAT DAY AND HE COULDN'T PINPOINT EXACTLY THE PROBLEM. *TR