2010 Ford Taurus

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2016· FUEL/PROPULSION SYSTEM

  MY FUEL RAIL KEEPS HAVING LOW FUEL PRESSURE STARTING I'VE HAD IT REPLACED NEW SPARK PLUGS NEW COILS TUNE UP AND NOW I'M BEING TOLD IT'S MY FUEL INJECTORS APPARENTLY THERE ARE LOTS OF PROBLEMS WITH THESE FUEL INJECTORS I LOVE MY CAR BUT THIS HAS COST ME NEAR 1500$ I DON'T KNOW WHAT TO DO SEEING AS HOW NEW INJECTORS ARE GONNA COST 1300.

• 12/29/2011· POWER TRAIN

  WHILE DRIVING AT SPEEDS BELOW 40 MPH, MY TRANSMISSION WOULD SHUTTER, TODAY MY VEHICLE WAS GOING THROUGH A INTERSECTION WHEN I TRIED TO USE THE GAS THROUGH THE INTERSECTION THE VEHICLE WOULD NOT MOVE OR SPEED UP, I THEN SHIFTED TO MANUAL MODE TO CROSS THE INTERSECTION. INDICATOR LIGHT ON THE SPEEDOMETER STATED CROSS TRAFFIC SYSTEM FAILURE. *KB

• 12/26/2017· STEERINGCrash

  POWER ASSIST STEERING FAULT APPEARS ON THE DASHBOARD. AS I WAS DRIVING DOWN THE STREET AT 7:00 PM MY STEERING WHEEL LOCKED UP AND MY DASH READ POWER STEERING ASSIST FAULT. I THEN RAN OVER A MEDIAN AND ALMOST PULLED A MUSCLE TRYING TO BRING THE CAR BACK ON TO THE ROAD. I CALLED THE FORD COMPANY AND THE REP STATED THAT MY VIN WAS NOT ONE OF THE AFFECTED VEHICLES. I THEN TOOK MY CAR TO A FORD SERVICE SHOP AND THEY HAVE ADVISED THAT THIS IS THE SAME EXACT ISSUE THAT WAS RECALLED. NEEDLESS TO SAY I AM WITHOUT A CAR WHILE THE REPAIR REMAINS OVER 1500.00.

• 12/22/2010· SERVICE BRAKES, HYDRAULIC

  2010 FORD TAURUS SHO- WHEN BRAKES ARE APPLIED GRINDING NOISE IS HEARD. HAPPENED AFTER ABOUT 1000 MI., DEALER REPLACED PADS..MOST PREVALENT WHEN WEATHER IS COLDER. WAS GOOD FOR AWHILE BUT STARTED AGAIN AFTER 9000 MI.! BROUGHT BACK TO DEALER, SAYS HE WILL CHANGE ROTORS AND PADS THIS TIME. HOPE THIS DOES IT, I'M GETTING TIRED OF TRIPS TO THE DEALER! *TR

• 12/20/2022· POWER TRAINCrash

  The contact owns a 2010 Ford Taurus. The contact stated while parking the vehicle, the vehicle accelerated on its own at high speed without any warning, causing the vehicle to airborne and struck his neighbor's home. The contact desperately pressed the brake pedal, but the vehicle would not stop. The contact's wife had severe injuries and sought medical attention. The vehicle was towed but the air bags did not deploy. The vehicle was not diagnosed. A police report was filed. The manufacturer was not contacted. The failure mileage was 117,000.

• 12/20/2017· SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2010 FORD TAURUS. ON SEVERAL OCCASIONS, WHILE THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. AS A RESULT, THE CONTACT'S FOOT CAME IN CONTACT WITH THE ACCELERATOR PEDAL. THE ACCELERATOR PEDAL BECAME DEPRESSED WHILE THE BRAKES WERE ALSO BEING APPLIED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS CAUSED BY A MANUFACTURING DESIGN FAULT AND NOT A DEFECT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN TO MILLINAX FORD NEW SMYRNA BEACH (2317 FL-44, NEW SMYRNA BEACH, FL 32168, (386) 428-9094), BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. *BF UPDATED 8/23/18*JB

• 12/17/2012· ENGINE

  I WAS DRIVING DOWN THE INTERSTATE WHEN THE CAR STARTED RUNNING REAL CHOPPY AND MISFIRING. I GOT THE CAR TO A SAFE DESTINATION. AFTER RESTARTING THE VEHICLE, THERE WAS A TREMENDOUS AMOUNT OF WHITE SMOKE COMING FROM THE EXHAUST. I WAS ABLE TO GET IT TO OUR NEAREST FORD DEALERSHIP. PRIOR TO THIS INCIDENT THERE WERE NO CHECK ENGINE LIGHTS, NO PROBLEMS PASSING EMISSIONS, JUST NO SIGNS THAT ANYTHING WAS WRONG. THIS IS A 2 YEAR OLD VEHICLE PURCHASED BRAND NEW FROM THE DEALERSHIP. FORD HAS BRAGGED ABOUT THIS ENGINE BEING A PREMIER ENGINE, TOP NOTCH ECO BOOST TURBO CHARGED AND FOR US TO HAVE TO REPLACE IT AFTER TWO YEARS OF DRIVING IS INSANE. WE HAVE VEHICLES OLDER THAN THIS 2010 TAURUS SHO, ONE WITH 100,000(CHEVY 2006), ANOTHER WITH 150, 000(HONDA 2004), AND ANOTHER WITH 60,000(MITSUBISHI 2003) THAT HAVE GIVEN US NO PROBLEMS. FORD HAS NOT LIVED UP TO THEIR CLAIMS ON THIS CAR. THE DEALERSHIP SAID THAT ONE OF THE CYLINDERS HAD A COMPRESSION OF 0 AND THAT WE NEEDED AN ENGINE REPLACEMENT. THEY NEVER TOOK THE ENGINE APART, THEY JUST DID A DIAGNOSTIC. I CALLED THE CUSTOMER SERVICE LINE AT FORD AND COMPLAINED IMMEDIATELY AFTER FINDING OUT THAT WE WERE GOING TO NEED AN ENGINE. THEY QUOTED A PRICE OF $6800 TO REPLACE THE ENGINE.AFTER PROVIDING OUR SERVICE RECORDS, FORD OFFERED TO HELP US WITH SOME OF THE COST BUT WE WERE STILL OUT OF POCKET ALMOST $5000. WARNING TO CONSUMERS, THIS CAR, EVEN THOUGH I LOVED DRIVING IT, I WOULD NOT RECOMMEND IT TO ANYONE! WE PAID CLOSE TO $50,000 FOR THIS CAR. IF YOU DARE TO RISK BUYING THIS CAR YOU BETTER GET THE EXTENDED WARRANTY BECAUSE YOU JUST MAY NEED IT. A BIG DISAPPOINTMENT. SUPPOSEDLY FORD SENT OUR ENGINE TO BE EXAMINED CLOSELY. I HOPE THEY FIND OUT WHAT THE REAL PROBLEM IS BECAUSE I WOULD NOT WANT ANYONE TO HAVE TO GO THROUGH WHAT WE DID.WE WILL NOT BE BUYING ANY FORD VEHICLES EVER AGAIN!!! *TR

• 12/16/2013· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE BEGAN TO ACCELERATE RAPIDLY. THE BRAKE PEDAL WAS ENGAGED REPEATEDLY AND THE CONTACT SHIFTED INTO PARK IN ORDER TO STOP THE VEHICLE FROM FURTHER ACCELERATING. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 300. THE VIN WAS UNAVAILABLE.

• 12/15/2010· POWER TRAIN

  WHEN USING THE MANUAL SHIFT MODE ACCELERATING FROM A STOP SIGN, THE TRANSMISSION WOULD NOT SHIFT FROM FIRST TO SECOND GEAR. I TRIED SEVERAL TIMES TO SHIFT THE CAR MANUALLY WITHOUT SUCCESS. AFTER THE LAST ATTEMPT THERE WAS AN INCREDIBLY LOUD 'THUMP' FROM THE TRANSMISSION. LOUD ENOUGH I THOUGHT THE TRANSMISSION FELL OUT OF THE CAR. I SHIFTED TO NEUTRAL, PAUSED (WHILE COASTING), PUT THE CAR INTO DRIVE WHERE IT THEN SHIFTED INTO SECOND GEAR. ALL OF THIS HAPPENED WHILE THE CAR WAS IN MOTION. THIS IS THE SECOND TIME I'VE HAD AN ISSUE WITH THE TRANSMISSION IN MANUAL MODE. BOTH TIMES HAPPENED WHEN SHIFTING FROM FIRST TO SECOND GEAR. I TOOK THE CAR INTO MY FORD DEALER FOR INSPECTION THE NEXT BUSINESS DAY, THEY STATED THERE COULD NOT FIND ANY PROBLEMS. BOTH TIMES WERE A ROUTINE ACCELERATION WHICH HAPPENED ABOUT 5 TO 10 MILES INTO MY TRIP. I WAS NOT 'PUSHING' THE CAR IN ANY WAY.

• 12/14/2016· POWER TRAIN,VEHICLE SPEED CONTROL

  ON 4 OCCASIONS OVER A 2 MONTH PERIOD MY TAURUS FAILED TO ACCELERATE IMMEDIATELY DUE TO WHAT HAD APPEARED TO BE THE TRACTION CONTROL POWERING DOWN THE MOTOR, MINUS ANY FLASHING LIGHTS ETC. I WOULD PULL UP TO A STOP SIGN, AND ATTEMPT TO ACCELERATE AND I WOULD LOSE ALL POWER FOR APPROX 2 SECONDS AND THEN MY CAR WOULD SLAM INTO GEAR AND TAKE OFF (ALWAYS ON DRY CLEAN PAVEMENT). I AT FIRST DISMISSED THIS ISSUE TO BEING A SENSOR GOING BAD FOR THE ABS SYSTEM. I LATER FOUND THAT DURING THAT TIME SAME PERIOD THE SPEED CONTROL WOULD INTERMITTENTLY STOP WORKING AT VARIOUS PLACES AND TIMES ON STRAIGHTAWAYS OR TURNS WITHOUT REGARD TO WHAT SPEED IT WAS SET AT, HOWEVER THIS DID NOT HAPPEN TO MYSELF BUT A RELATION WHO WAS BORROWING MY CAR ON OCCASION. THE LATEST ISSUE WAS WHEN I ATTEMPTED TO PULL AWAY FROM A STOP LIGHT 4 NIGHTS AGO AND IT FELT LIKE EITHER MY CAR WAS IN MUCH TOO HIGH OF A GEAR, OR IF I HAD BEEN DRIVING A MANUAL TRANSMISSION I WOULD HAVE SWORN THAT THE CLUTCH HAD GONE BAD AND WAS SLIPPING HORRIBLY. I RELEASED THE ACCELERATOR AND PLACED THE CAR INTO MANUAL SHIFT WHILE COASTING UNDER 5MPH. MY TAURUS LURCHED AND SLAMMED INTO FIRST AND THEN WHEN I BEGAN TO ACCELERATE I PLACED IT BACK INTO DRIVE AND IT SHIFTED FINE ON ITS OWN. I'M HEADED TO THE DEALER LATER THIS WEEK AND AM HOPING TO HAVE THIS ISSUE RESOLVED QUICKLY AND EASILY AFTER HAVING FOUND THE SERVICE BULLETIN FOR THIS ISSUE ON HERE. I STILL DON'T GET WHY THIS ISN'T A RECALL WHEN SO MANY PEOPLE HAVE HAD AN ISSUE, THANKFULLY I PURCHASED AN EXTENDED WARRANTY AND I'M COVERED, OH AND MY TAURUS HAS UNDER 47,000 MILES ON IT SO IT'S NOT LIKE I'VE GOT A ZILLION MILES AND THIS ISSUE POPPED UP, UGH. GOOD LUCK TO ALL OF YOU TAURUS OWNERS. *TR

• 12/10/2015· STRUCTURE

  TL* THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V040000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE...UPDATED 03-10-16 *BF 05/09/18*JB *CN

• 12/10/2010· ENGINE AND ENGINE COOLING

  TL* THE CONTACT OWNS A 2010 FORD TAURUS SHO. THE CONTACT STATED THAT INTERMITTENTLY, THE VEHICLE WOULD LOSE POWER ABNORMALLY. THE VEHICLE WOULD NOT STALL BUT LOOSE POWER FOR A FEW MOMENTS BEFORE INDEPENDENTLY REGAINING POWER. THE DEALER INSPECTED THE VEHICLE SEVERAL TIMES BUT WAS UNABLE TO LOCATE OR DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 24 AND THE CURRENT MILEAGE IS 4, 819. UPDATED 02/07/11 *BF UPDATED 03/17/11

• 12/09/2022· POWER TRAIN

  The contact owns a 2010 Ford Taurus. The contact stated while driving approximately 30 MPH, there was an abnormal sound coming from the vehicle and the vehicle started shaking. The contact stated no warning light was illuminated. The contact was able to continue driving to her destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission intermediate clutch piston to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with Manufacturer Communications Number: 10B14, however the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 167,254.

• 12/09/2014· FUEL SYSTEM, GASOLINE,ENGINE

  MY VEHICLE SUDDENLY RAN HOT WHILE DRIVING ON THE INTERSTATE AT APPROXIMATELY 65 MPH. I IMMEDIATELY PULLED OFF AS MY EXIT WAS APPROACHING AND WITHIN 1/2 FOUND A SAFE PLACE TO PARK. THE ENGINE HAD STEAM COMING FROM THE RADIATOR. AFTER CALLING AAA FOR A TOW, IT WAS TOWED TO THE LOCAL AAA AND THEN TO THE CLASSIC FORD DEALERSHIP. AS THE CAR ARRIVED ON A FRIDAY, FORD DID NOT CHECK IT UNTIL THE FOLLOWING TUESDAY. I RECEIVED A QUOTE FROM FORD THAT IT NEEDED AN ENTIRELY NEW ENGINE,TIMING BELT AND WATER PUMP FOR $7, 400.00! CALLS TO THE CORPORATE FORD DID NO GOOD AS THEY SAID THERE WAS NOTHING THAT FORD COULD DO BUT TO KEEP MY RECEIPTS IN CASE A RECALL WAS EVER ANNOUNCED. I CALLED ANOTHER MECHANIC THAT I HAD USED IN THE PAST AND HE WAS ABLE TO FIX THE ENGINE FOR $1800.00. THE MECHANIC SAID THAT THE ENGINE DESIGN WAS FAULTY AND THAT IF IT EVER RAN HOT AGAIN, IT WOULD DO THE SAME DAMAGE BECAUSE OF THE DESIGN. *TR

• 12/06/2018· UNKNOWN OR OTHER

  BAD WATER PUMP DESIGN IN FORD TAURUS ACCORDING TO OUR MECHANIC. CAR HAS 110000 MILES. IMMACULATE SERVICE RECORDS. NO WARNING. CAR HAD NO LEAKS. LEFT US STRANDED IN THE MIDDLE OF NOWHERE. DRIVING CAR AND CAR JUST SHUT OFF. APPARENTLY ENGINE RUINED NOW. ENGINE OVERHEATED RAPIDLY.

• 12/06/2014· ELECTRICAL SYSTEM,SEATSFire

  THE SEAT WARMER OVERHEATED AND BURNED THROUGH THE LEATHER SEAT COVER WHILE MY 18 YEAR OLD DAUGHTER WAS DRIVING THE CAR TO A DOCTOR APPOINTMENT. SHE VEERED OFF THE EXPRESSWAY (I-75) AND EXITED THE CAR ON THE HIGHWAY TO PUT THE FIRE OUT. WE HAVE ALREADY HAD IT TO A FORD DEALER AND DOCUMENTED THE ISSUE AND HAD THE SEAT COMPLETELY DISCONNECTED FROM THE WIRING SYSTEM. THE CAR IS ONLY 4 YEARS OLD, WE ARE THE ORIGINAL OWNERS. NEVER ANY INDICATION THAT THERE WAS A PROBLEM UNTIL THIS INCIDENT. WE ARE STILL PAYING ON THE LOAN! THROUGH RESEARCHING THIS ISSUE, IT APPEARS THAT THE NHTSA IS ALREADY AWARE OF THE ISSUES WITH THESE HEATED SEAT WARMERS WITH SEVERAL MANUFACTURERS, YET THERE IS NO RECALL AND THE SAFETY ISSUE HASN'T BEEN ADDRESSED AT ALL?

• 12/02/2019· STEERING

  WHILE DRIVING ON A RESIDENTIAL STREET AT A SLOW SPEED, THE POWER STEERING QUIT WORKING. THERE WAS A FAULT INDICATION ON THE DASH BOARD. FORTUNATELY I WAS ON A RESIDENTIAL STREET DRIVING AT LESS THEN 10 MILES PER HOUR. THE CAR WAS ALMOST IMPOSSIBLE TO STEER WITH THE THE POWER STEERING FAULT. FORTUNATELY I WAS ABLE TO COME TO A SAFE STOP. I TURNED OFF THE CAR AND RESTARTED IT. THE FAULT CLEARED AND THE POWER STEERING WAS FUNCTIONING AGAIN. I TOOK MY CAR INTO MY MECHANIC FOR INVESTIGATION IMMEDIATELY. THIS 2010 FORD TAURUS SHO HAS ONLY 105000 MILES ON IT. THIS COULD HAVE BEEN A VERY SERIOUS ISSUE HAD IT HAPPENED AT HIGHER SPEEDS OR IN HEAVY TRAFFIC. I SEE THAT THE 2011-2014 FORD TAURUS' HAD A RECALL FOR THIS SAME POWER STEERING ISSUE.

• 12/02/2014· AIR BAGSCrash

  TL* THE CONTACT OWNS A 2010 FORD TAURUS. WHILE DRIVING APPROXIMATELY 50 MPH, THE DRIVER CRASHED INTO A DEER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS REPAIRED, BUT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

• 12/02/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2010 FORD TAURUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000. THE VIN WAS UNAVAILABLE.

• 11/30/2016· POWER TRAIN,VEHICLE SPEED CONTROLCrash

  MY 2010 HAS HAD SEVERAL DRIVE TRAIN ISSUES. THE TRANS HAS BEEN FIXED A FEW TIMES WHICH TOOK MANY RETURNS TO THE DEALER BEFORE FINDING THE ISSUE. AFTER THAT AT TIMES THE CAR ACCELERATES ON IT'S OWN FROM A STOP. IT'S DONE ABOUT 7-9 TIMES. I TOOK IT TO THE DEALER WHERE I BOUGHT CAR AND THEY CAN NOT DUPLICATE THE PROBLEM. 3-4 TIMES IT TOOK ME IN TO AN INTERCHANGE LUCKILY NO ONE WAS COMING UNTIL YESTERDAY. I LEFT A RESTAURANT AND MOVED THE CAR ABOUT 20 YARDS CAME TO A STOP AND IMMEDIATELY IT STARTED TO ACCELERATE. I WAS ONLY LESS THAN 10 FEET FROM THE ROAD. I FELT IT STARTING TO ACCELERATE AND PUSHED DOWN HARDER ON THE BRAKES BUT CAR SURGED IN TO ROAD AND COLLIDED WITH ANOTHER CAR. I KNOW I'LL HAVE A PROBLEM WITH FORD ON THIS...PLUS MY INSURANCE COST WILL SKY ROCKET AS WELL. I NEED HELP!!

• 11/28/2010· STRUCTURE,LATCHES/LOCKS/LINKAGES

  DRIVER DOOR FAILS TO SEAL CLOSED, AJUSTED MANY TIMES AND ALLOWS FOR ROAD NOISE AND AIR TO ENTER THE CAR. FORD DEAL HAS WORKED ON VEHICLE X 6 TIMES. *TR

• 11/26/2014· ENGINE

  TL* THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

• 11/26/2011· SERVICE BRAKES, HYDRAULIC

  BOTH FRONT BRAKE PADS DID NOT WEAR IN AS THEY SHOULD HAVE. ONLY THE INNER 1/2 INCH OF THE OUTER PAD APPEARS TO HAVE SEATED AGAINST THE ROTOR, NOT THE FULL WIDTH OF THE PAD. THE PADS AND ROTORS WERE REPLACED BUT THE PROBLEM HAS REAPPEARED ON THE NEW PARTS EXACTLY LIKE THE FIRST SET. THE LEFT AND RIGHT FRONT BRAKES HAVE THE SAME PROBLEM, IT'S NOT JUST ONE SIDE. AN UNUSUAL NOISE SOMETIMES OCCURS WHEN COMING TO A STOP. BRAKING DISTANCE IS COMPROMISED. *TR

• 11/24/2013· VEHICLE SPEED CONTROL

  AT APPROXIMATELY 11:30PM, EST, ON 11/23/2013, AT A PARKING LOT AT THE INTERSECTION OF ROUTE 59 AND FRANKLIN TPK., IN SUFFERN, NY, THE VEHICLE ENGAGED IN AN UNINTENDED ACCELERATION WHILE THE BRAKE WAS BEING APPLIED TO BRING THE CAR TO A FULL STOP. I,[XXX], THE DRIVER, FORCED DOWN THE BRAKE PEDAL TO HALT THE VEHICLE, PLACED THE SHIFT LEVER IN NEUTRAL, AND DEPRESSED THE IGNITION BUTTON TO STOP THE RACING ENGINE. THE CAR WAS RESTARTED, WITH NO FURTHER MALFUNCTION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 11/21/2011· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT STATED THAT WHILE PASSING ANOTHER VEHICLE AT 50 MPH, THE ACCELERATOR PEDAL GOT STUCK IN A DEPRESSED POSITION. THE CONTACT WAS NOT AWARE OF THE SPEED THAT THE VEHICLE ACCELERATED TO AFTER THE PEDAL GOT STUCK. IN ORDER TO STOP THE VEHICLE FROM CONTINUING TO ACCELERATE, THE CONTACT HAD TO USE THEIR FOOT TO PULL THE PEDAL UP. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 10,000. THE VIN WAS UNAVAILABLE.

• 11/13/2010· SERVICE BRAKES, HYDRAULIC

  DURING ROUTINE CITY DRIVING, MODERATE BRAKING PRODUCES SIGNIFICANT GRINDING NOISE AND ASSOCIATED VIBRATION IN BRAKE PEDAL. BRAKING ACTION IS STILL GOOD, BUT NOISE PRODUCES A SIGNIFICANT DISTRACTION WHICH CREATES TENDENCY FOR THE DRIVER TO RELEASE BRAKE PRESSURE TO ELIMINATE THE NOISE. FAILURE SEEMS TO OCCUR DURING ALL TYPES OF WEATHER AND DRIVING CONDITIONS, BUT IS MOST OFTEN OBSERVED WHEN MOISTURE IS PRESENT EITHER IN HUMID WEATHER OR PRECIPITATION. DEALER CHECKED ROTORS AND PADS WITHIN TOLERANCES AND ALL CALIPERS APPEAR IN ORDER. DEALER CANNOT DIAGNOSE THE PROBLEM, BUT ADMITS OTHER DRIVERS HAVE REPORTED THE EXACT SAME ISSUE IN THE SAME MODEL YEAR AND TRIM. *TR

• 11/08/2020· STEERING

  POWER STEERING ASSIST FAILURE- THIS COULD LEAD TO A WRECK CAUSING DEATH. VERY UNSAFE WITH HOW QUICKLY THIS APPEARS. GOING 60- 70 MPH DOWN A CURVY HIGHWAY AND THIS KICKS ON LOSING THE ABILITY TO STEER YOUR VEHICLE! ALL IT DOES IS DING AND A MESSAGE APPEARS TELLING YOU THAT THERE WAS POWER STEERING ASSIST FAILURE!!! ONLY HAVE ESTIMATES TO FIX THIS SO FAR AND LOOKING AT $3000. HAD IT TOWED BACK HOME FROM ANOTHER TOWN WHICH WAS $100.

• 11/05/2011· ENGINE AND ENGINE COOLING

  ON SEVERAL OCCASIONS, WHILE DRIVING AT VARYING SPEEDS BETWEEN 15 MPH AND 65 MPH, THE ENGINE WILL LOSE POWER, FOLLOWED BY THE DASHBOARD INDICATOR "D" LIGHT GOING OUT, AND THE ELECTRICAL ACCESSORIES, ASSOCIATED WITH THE ENGINE OR REVERSE FUNCTIONS, SUCH AS THE CRUISE CONTROL AND THE REAR WINDOW SHADE WILL SHUT DOWN. BASICALLY, AT THE TIME OF THIS POWER LOSS, THE VEHICLE DEFAULT SAFETY FUNCTIONS ENGAGE. SHORTLY THEREAFTER, WITHIN 30 SECONDS, THE ENGINE REGAINS THRUST AND THE "D" LIGHT COMES BACK ON. FRIEND FOLLOWING IN THE CAR BEHIND ME REPORTED SEEING MY "REVERSE LIGHTS" TURN ON AND STAY ON WHILE I REPORTED THE "D" LIGHT WAS OUT. TOOK TO TWO SEPARATE DEALERSHIPS OVER THE COURSE OF 5 VISITS. ENGINE PERIODICALLY CONTINUES TO DO THIS. ISSUE SEEMS TO BE RESOLVED WHEN ADDITIONAL GAS IS APPLIED AND POWER IS ENGAGED. A COMPLETE RESTART OF THE CAR SEEMS TO ALSO CAUSE THE PLAGUING PROBLEM GO AWAY. CONCERNS INCLUDE TOTAL LOSS OF POWER AND POSSIBLE REAR END COLLISIONS AND FAILURE IN AN INTERSECTION DUE TO THIS SUDDEN LOSS OF POWER. I'VE EXPERIENCED THIS ON THE INTERSTATE AS WELL WHILE MAKING A LEFT TURN FROM A FOUR LANE MAIN ROAD IN WASHINGTON, DC. *TR

• 11/04/2014· ENGINE

  MY 2010 TAURUS SEL V-6 3.5 SHUT OFF WHILE DRIVING AT 30 MPH. ABOUT 6 WEEKS LATER THE ENGINE TURNED ITSELF OFF AGAIN WHILE PARKED. *TR .

• 11/02/2017· ENGINE

  THE WATER PUMP DAMAGED THE ENGINE ON MY 2010 TAURUS BROUGHT IT TO A FORD DEALER NOW DEALER TOLD ME I NEED A NEW ENGINE WITH A COST OF $5000.00 PLUS LABOR ,WATER PUMP IS INSIDE THE ENGINE .WHEN WATER PUMP GOES IT STARTS LEAKING INTO ENGINE. NEEDING TO ENGINE TO BE REPLACE I THINK THIS STUPID [XXX] DESIGN BY FORD .I WAS DRIVING WHEN THIS HAPPEN IN THE MIDDLE OF THE ROAD. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

• 11/02/2015· STRUCTURE

  TL* THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V040000 (STRUCTURE), THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT ONE OF THE TWO HANDLES HAD BEEN ORDERED. THE DEALER WAS UNABLE TO GET THE SECOND HANDLE FOR MONTHS DUE TO THE PART BEING ON A NATIONAL BACK ORDER. THE CONTACT CALLED THE DEALER FOR SEVERAL MONTHS AND WAS UNABLE TO GET THE SECOND HANDLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 10/30/2020· STEERING

  TL* THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT STATED WHILE DRIVING 68 MPH, THE SERVICE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL SEIZED IN THE MIDDLE OF TRAFFIC. THE CONTACT STATED THAT THE ELECTRIC POWER ASSIST STEERING (EPAS) SYSTEM FAILED. THE CONTACT COASTED OVER TO THE SIDE OF THE ROADWAY. THE CONTACT TURNED OFF THE VEHICLE AND UNPLUGGED THE BATTERY FOR THE COMPUTER SYSTEM TO RESET HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. MTN VIEW FORD (301 E 20TH ST, CHATTANOOGA, TN 37408, (423) 756-1331) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED AND INFORMED THE CONTACT THAT THE STEERING COLUMN, AND RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

• 10/29/2015· STRUCTURE

  TL* THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V040000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN CONFIRMED THAT THE VEHICLE REQUIRED THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE PARTS WERE ON BACK ORDER. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/27/16*LJ

• 10/29/2011· SERVICE BRAKES, HYDRAULIC

  WHILE DRIVING AT ANY SPEED THE FRONT BRAKES WOULD MAKE A GRINDING NOISE. I HAD THE FORD DEALER DIAGNOSE AND ACCORDING TO THEM A TSB WAS PUT OUT BY FORD TO REPLACE THE REAR BRAKES. THE REAR BRAKES WERE REPLACED AND THE NOISE IS TILL THERE. *TR

• 10/29/2011· ELECTRICAL SYSTEM,EQUIPMENT

  THE CD PLAYER WENT OUT IN MY TAURUS LIMITED. ACCORDING TO THE DEALER THIS HAS BEEN AN ONGOING ISSUE THAT FORD KNOWS ABOUT. I HAVE BEEN WAITING FOR OVER A MONTH FOR THE REPLACEMENT, ACCORDING TO THE DEALER THE ENTIRE CENTER STACK (NAV/RADIO/SYNC SYSTEMS) HAVE TO BE REPLACED AT A COST OF OVER $3000. UNDER WARRANTY. *TR

• 10/27/2019· SUSPENSION

  THE RIGHT LOWER CONTROL ARM REAR BUSHING HAS WORN OUT. THE CAR HAS 70,000 MILES ON IT. I DON'T THINK IT SHOULD WEAR OUT WITH THAT FEW MILES ON IT.

• 10/26/2012· POWER TRAIN

  TL* THE CONTACT OWNS A 2010 FORD TAURUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SHIFTED INTO A LOWER GEAR INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER THIRTEEN TIMES FOR DIAGNOSTIC TESTING HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE TECHNICIAN REPLACED THE THROTTLE BODY BUT THE FAILURE CONTINUED AFTER THE REPAIR. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50.

• 10/23/2020· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT STATED THAT SHE HAD THE ISSUE WITH THE DRIVER AND PASSANGER SIDE BLIND DOOR ACTUATOR DOOR MOTORS. THESE WERE HEATER MOTORS THAT WOULD BLOW AIR SO HOT THAT IT WOULD MELT THE CONSOLE AND POSSIBLY CAUSE A FIRE WHERE THE VENTS WERE LOCATED.THE CONTACT WENT TO AN INDEPENDENT MECHANIC WHO REPLACED A MOTOR. THE ISSUE HAPPENED AGAIN AND MOTOR WAS REPLACED AGAIN. A DEALER RON NORRIS FORD (3000 CHENEY HWY, TITUSVILLE, FL 32780 (321) 267-2112) ACKNOWLEDGED THE ISSUE AND QUOTED A REPAIR COST OF OVER $2,000. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS AND REFERRED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED AGAIN.THE FAILURE MILEAGE WAS 65,000.

• 10/22/2019· STEERING

  POWER STEERING WENT OUT IT HAS THE SAME PROBLEM AS THE OTHER FORD'S THAT WAS RECALLED CAN'T UNDER STAND WHY MINE 2010 WASN'T RECALLED BUT IF I HAVE A WRECK I'M SUING FORD IN THE NHTSA I PROMISE.

• 10/22/2013· SERVICE BRAKESCrash

  TL* THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SHE NOTICED A HISSING SOUND WHILE BRAKING. THE BRAKE PEDAL WOULD ALSO ABNORMALLY TRAVEL TO THE FLOORBOARD INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSIS THE FAILURE. THE FAILURE WAS RECURRING AND ON A SEPARATE OCCASION WHILE APPROACHING A TRAFFIC STOP, THE BRAKES WERE UNRESPONSIVE WHEN APPLIED AND CAUSED THE DRIVER TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE DRIVER SUSTAINED INJURIES TO THE LEFT ARM. THE VEHICLE WAS TOWED A SALVAGE YARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. UPDATED 11/19/13*LJ

• 10/21/2011· POWER TRAIN,ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT STATED THE VEHICLE INTERIOR LIGHTS, HEADLIGHTS, TURN SIGNALS AND THE INSTRUMENTAL PANEL LIGHTS WOULD FLICKER ON AND OFF. THE GEAR SHIFTER COULD NOT BE SHIFTED OUT OF PARK WHEN THE LIGHT FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE VEHICLE COMPUTER. THE WAS UNAWARE OF WHAT CAUSED THE COMPUTER TO FAIL. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 20,000.

• 10/20/2010· SERVICE BRAKES, HYDRAULIC,WHEELS

  GRINDING FRONT BRAKES NOT RELATED TO WORN PADS. *TR

• 10/18/2011· FUEL SYSTEM, GASOLINE

  I HAD TO REPLACE THROTTLE BODY ASSEMBLY ON MY 2010 TAURUS LIMITED. IT ONLY HAD 28000 MILES AT TIME OF OCCURRENCE. I CAN'T BELIEVE THERE IS NO RECALL ON THIS, AS FORD HAS HAD SEVERAL PROBLEMS WITH THROTTLE BODY ASSEMBLY. *TR

• 10/16/2015· STRUCTURE

  RECALL NOTICE ON DOOR HANDLES RECALL DATED MAR 20,2015 15VS02 HAVE BEEN ON BACK ORDER SINCE APRIL 4 2015. IS THERE A TIME LIMIT ON HOW LONG THEY CAN TAKE TO FURNISH DEALERS WITH REPLACE PARTS AND DO THE REPAIR WORIK? OVER SIX MONTHS IS TOO LONG

• 10/14/2015· POWER TRAIN

  OIL IN PTU UNIT ON AWD 2010 FORD TAURUS SHO VEHICLE GETS OVERWORKED AND OVER EXPANDS AND LEAKS OUT OF THE TOP OF THE VENT CAP. THE OIL DRIPS DOWN ONTO THE EXHAUST AND BURNS OFF. THE BURNING OIL FUMES ARE THEN SUCKED INTO THE CABIN VIA THE HVAC SYSTEM. THE ONLY WAY TO KEEP THE FUMES FROM ENTERING THE VEHICLE CABIN IS TO HAVE THE HVAC ON RECIRCULATE. FORD CLAIMS THAT THE PTU HAS A LIFETIME OIL IN IT AND THAT IT SHOULD ONLY BE REPLACED IF CONTAMINATED. MANY CONSUMERS ARE REPORTING THAT THEY ARE PUMPING THE OIL OUT AND REPLACING IT WITH FRESH OIL IN 25K TO 35K INTERVALS. MY VEHICLE HAS 100,000 MILES ON IT AND 1 PTU WAS REPLACED UNDER WARRANTY FOR THIS ISSUE AND THE REPLACEMENT PTU IS EXHIBITING THE SAME ISSUES AS BEFORE WHEN THE 1ST PTU FAILED. THE INHALATION HAZARD OF BURNING OIL FUMES NEEDS TO BE ADDRESSED BY THE MANUFACTURER AS IT POSES A SERIOUS HEALTH RISK TO OCCUPANTS IN THE VEHICLE.

• 10/14/2014· ELECTRICAL SYSTEM

  THE HEATED SEAT ELEMENT IN DRIVERS SEAT SHORTED OR BROKE AND BECAME VERY HOT, HOT ENOUGH TO CAUSE A BURNING FEELING ON THE DRIVERS BACK AND ACTUALLY CAUSE DAMAGE TO THE LEATHER ON THE SEAT BACK. ACCORDING TO THE DEALER, THEY HAVE EXPERIENCED THIS PROBLEM WITH OTHER CARS AND SAID THEY COULD NOT RE-ASSURE ME THAT IT WOULD NOT HAPPEN AGAIN. *TR

• 10/12/2010· POWER TRAIN

  TL*THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING ANY SPEED FROM 2 TO 50 MPH, THE VEHICLE WOULD SLIP OUT OF GEAR FOR A MOMENT THEN SLIP BACK IN. THE CONTACT CALLED THE DEALER WHO STATED THAT THEY WOULD REPROGRAM THE ECM. THE FAILURE OCCURRED TWO ADDITIONAL TIMES. THE CONTACT PLANNED TO TAKE THE VEHICLE TO THE DEALER TO HAVE IT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 15,200.

• 10/11/2017· STEERING,ELECTRONIC STABILITY CONTROL (ESC)

  TAKATA RECALL "STEERING DEFAULT " NO POWER , WHEELS LOCKING, SEPTEMBER HAD TO PULL OF ROAD CAREFULLY TO AVOID ACCIDENT.

• 10/11/2011· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, A PASSENGER ATTEMPTED TO CHANGE THE RADIO BY PRESSING THE MEDIA BUTTON, WHICH WAS LOCATED NEAR THE IGNITION SWITCH BUT THE PASSENGER ERRONEOUSLY DEPRESSED THE IGNITION SWITCH, CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS MANEUVERED TO THE SHOULDER AND STOPPED. UPON RESTART, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. A COMPLAINT WAS FILED WITH THE MANUFACTURER. THE CONTACT EXPRESSED CONCERNS OVER THE TWO BUTTONS BEING LOCATED SO CLOSE TO ONE ANOTHER. THE FAILURE MILEAGE WAS 28,000.

• 10/11/2010· STRUCTURE,EQUIPMENT

  PURCHASED 2010 TAURUS LIMITED IN FALL 2009. WITHIN 900 MILES, BLISS SYSTEM REPORTED "BLISS NOT AVAILABLE - SENSOR BLOCKED SEE MANUAL" AFTER DOZENS OF TRIPS TO 3 DEALERS DURING THE COURSE OF 11 MONTHS AND NEARLY 14,000 MILES DRIVEN, PURCHASE REFUNDED BY FORD UNDER PA LEMONLAW. VERY DISAPPOINTED IN FORD. *TR