2010 Ford Fusion

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2024· STEERING

  The contact owns a 2010 Ford Fusion. The contact stated that while operating the vehicle, the messages "Tract Off" and "Service Power Steering" were displayed, and the steering wheel became very difficult to turn in either direction. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 15V340000 (STEERING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 160,000.

• 12/31/2022· STEERING

  While driving the steering failed, was able to avoid crashing into power pole!!!

• 12/31/2019· STEERING

  WENT TO CRANK IT ONE DAY AFTER CHANGING A TIRE ON THE FRONT AND THE POWER STEERING QUIT WORKING WHEN I GOT BACK IN IT AND CRANKED IT UP AND HASN'T WORKED SINCE.

• 12/31/2018· ENGINE

  2010 FUSION HYBRID LOST POWER THEN SHUT DOWN. A WARNING ON THE INSTRUMENT PANEL SAID TO PULL OVER SAFELY AND STOP. I HAVE DONE RESEARCH AND FOUND OTHER DRIVERS OF THE SAME MAKE AND MODEL ARE HAVING THE SAME PROBLEM. IF THIS WERE TO HAPPEN IN HEAVY TRAFFIC IT COULD CAUSE AN ACCIDENT. APPARENTLY FORD MOTOR IS AWARE OF THE PROBLEM BUT HAS DONE NOTHING TO REMEDY THE SITUATION. MY UNDERSTANDING IS THE PROBLEM MAY BE WITH THE THROTTLE BODY ACCORDING TO SOME OF THE COMPLAINTS I HAVE READ. MY VEHICLE IS OUT OF WARRANTY BUT OTHERS HAVE HAD THE PROBLEM WITH VEHICLES UNDER WARRANTY. THIS PROBLEM OCCURRED AT 45 MPH, THANKFULLY JUST BEFORE TURNING ONTO I95 INTERSTATE ENTRANCE.

• 12/31/2017· AIR BAGS,FUEL/PROPULSION SYSTEM

  I WAS SENT A LETTER THAT I WOULD BE CONTACTED WHEN THE REPLACEMENTS WERE AVAILABLE

• 12/31/2016· AIR BAGS

  TAKATA RECALL

• 12/31/2015· STEERING

  I WAS MOVING MY VEHICLE FROM OUTSIDE DRIVE INTO MY GARAGE. WHEN STEERING ASSIST MESSAGE APPEARED. AT THIS POINT POWER STEERING FAILED. WAS ABLE TO DRIVE VEHICLE INSIDE. I HAD VEHICLE TOWED TO FORD DEALER WERE THE STEERING POWER PACK MODULE WAS REPLACED.

• 12/31/2015· STEERING

  COMPLETE LOSS OF POWER STEERING WHILE DRIVING ON A MAJOR HIGHWAY AT 55MPH. AN INDICATOR MESSAGE CAME ON AT THAT TIME, READING "SERVICE POWER STEERING NOW" AS WELL AS "SERVICE ADVANCE TRACK NOW" AND DUE TO LOSS OF STEERING AND INABILITY TO TURN THE STEERING WHEEL, I WAS ABLE TO PULL OFF THE ROAD TO AVOID AN ACCIDENT. DIAGNOSTICS AT FORD CERTIFIED REPAIR CENTER INDICATED A FAULTY SENSOR IN THE STEERING GEAR. THIS REQUIRED INSTALLATION OF AN ENTIRE NEW STEERING GEAR.

• 12/31/2013· STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)

  I WENT TO PICK UP MY CAR FROM THE FORD DEALERSHIP AFTER DROPPING IT OFF, AGAIN, ON FRIDAY, 12/27 TO FIX THE SAME EXACT ISSUE I BROUGHT IT IN FOR THE DAY BEFORE. THE STEERING GOT INCREDIBLY STIFF AND THE "SERVICE POWER STEERING NOW" LIGHT CAME ON AS WELL AS THE "SERVICE ADVANCETRAC" LIGHT. THE FIRST TIME THEY REPLACED THE STEERING RACK. SECOND TIME THEY BLAMED THE WIRING. I BROUGHT THE CAR IN TODAY 12/31 BUT THEY WERE CLOSED SO I CAN'T WAIT TO SEE WHAT THEY ARE GOING TO TRY TO FIX WHEN THEY OPEN BACK UP ON JAN 2ND. I HAVE NOT BEEN ABLE TO DRIVE THIS CAR FOR ALMOST A WEEK NOW AND I WONT BE ABLE TO ANY TIME SOON I FEEL. *TR

• 12/30/2022· STEERING

  The contact owns a 2010 Ford Fusion. The contact stated while driving approximately 10 MPH in a parking lot, the power steering lost functionality. The contact stated that the "Service Power Steering Now" warning light was illuminated. The contact stopped the vehicle in the parking lot and turned off and on restarted the vehicle several times; however, the power steering assist failed to resume normal operation. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to manufacturer Customer Satisfaction Program 15N01 (EPAS Steering Efforts). The failure mileage was approximately 140,000.

• 12/30/2019· SERVICE BRAKESCrash

  TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE CONTACT STATED THAT SHE HAD TO APPLY MORE PRESSURE TO THE BRAKE PEDAL THAN USUAL TO STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE SEEMED TO STOP AT A LOWER SPEED THAN THE AMOUNT OF FORCE THAT WAS NEEDED TO APPLY THE BRAKES. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HIP, ANKLE, KNEE, AND WRIST. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT OF A FUTURE RECALL REGARDING THE BRAKES. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

• 12/30/2019· STEERING

  THE VEHICLE WAS STATIONARY, WHEN I WENT TO TURN IT ON IT HAD A POWER STEERING ASSIST FAULT. ENDED UP HAVING TO TAKE IT INTO THE DEALERSHIP WHO ARE WORKING ON IT RIGHT NOW. TOTAL COST OF THE WORK IS ABOUT $1,800 AND LOOKING ONLINE IT'S OBVIOUS MANY OTHERS HAVE HAD THIS ISSUE. WHEN I BROUGHT UP THE RECALL ON 2010 FORD FUSIONS (RECALL 15S18) I WAS TOLD THAT ONLY APPLIED TO CARS BUILT IN SEPTEMBER OF 2010 TO ANOTHER DATE, WHEN MINE WAS BUILD IN JUNE - MEANING IT DIDN'T QUALIFY. IT IS MY BELIEF THAT THIS SHOULD BE INCLUDED IN THE RECALL BY FORD AS MANY OTHERS HAVE HAD THE SAME ISSUE.

• 12/30/2018· STEERING

  I WENT TO DRIVE MY CAR AND LOST ALL STEERING CAPABILITIES...THE POWER STEERING WAS LOST. I STILL HAD TO GET MY CAR HOME WHICH WAS STILL A SAFETY ISSUE WITHOUT THE POWER STEERING I WAS CLOSE TO HOME AND I WAS IN A PANIC WITHOUT THE STEERING CAPABILITIES. THE CAR WAS IN MOTION TO GET IT HOME. THIS WAS A VERY SCARY SITUATION. IF I HAD BEEN ON A MAJOR ROAD THIS WOULD OF BEEN A SERIOUS SITUATION WHICH WOULD OF LEAD TO AN ACCIDENT NOT BEING ABLE TO STEER THE VEHICLE. THERE NEEDS TO BE A RECALL FOR THESE POWER STEERING MECHANISMS.. I AM SURPRISED THERE HASN'T BEEN BECAUSE I AM AWARE THERE ARE THOUSANDS OUT THERE WITH THE SAME PROBLEM. WE HAVE NOT MOVED THE CAR FROM THE GARAGE YET TO GET IT TO A DEALER STILL UNSAFE TO DRIVE. FORD NEEDS TO RECALL ALL VEHICLES WITH THIS PROBLEM

• 12/30/2018· SERVICE BRAKES

  I WAS DRIVING TO WORK AND IT FELT LIKE I HIT AN ICE PATCH IN THE ROAD AND ALMOST REAR ENDED ANOTHER VEHICLE. EVER SINCE THEN MY BRAKES HAVE BEEN SOFT, I HAVE DONE JUST ABOUT EVERYTHING BESIDES CHANGING MAJOR HARDWARE ON THE VEHICLE AND STILL NO CHANGE. I DO NOT FEEL SAFE AT ALL DRIVING THIS VEHICLE ANYMORE AND REALLY WANT A RESOLUTION TO THE ISSUE

• 12/30/2015· STEERING,WHEELS,ELECTRONIC STABILITY CONTROL (ESC)

  I HAVE A 2010 FORD FUSION SE 4DRV6 AND WAS DRIVING MY VEHICLE DOWN A HIGHWAY AND MY LOW TIRE PRESSURE LIGHT CAME ON. UNABLE TO PULL OVER IMMEDIATELY I DROVE TO THE NEAREST GOOD YEAR WHICH OFFERS FREE TIRE REPAIR WHEN OUT OF NO WHERE THE TRACTION STABILITY CONTROL KICKED IN ON MY CAR AND MY SERVICE SCREEN SAID "SERVICE POWER STEERING NOW" I MAINTAINED CONTROL OF THE VEHICLE UNTIL I GOT TO GOOD YEAR WHERE THEY DISCOVERED THAT I HAD NO POWER STEERING. *JS

• 12/30/2014· STEERING

  WHILE DRIVING TO A FRIENDS HOUSE, THE POWER STEERING JUST WENT OUT. THE VEHICLE WAS ALMOST IMPOSSIBLE TO STEER THOUGH IT WAS ABLE TO BE DRIVEN OFF THE SIDE OF THE ROAD. HAD IT TAKEN TO THE NEAREST FORD DEALERSHIP AND THEY STATED THAT IT WAS A POWER STEERING FAILURE THAT WOULD COST 2000 TO REPAIR. *JS

• 12/30/2013· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE VEHICLE SUDDENLY LOST POWER AND WOULD NOT ACCELERATE. THE VEHICLE WAS TRANSPORTED TO THE DEALER WHERE THE ELECTRONIC THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 43,000. ...UPDATED 01-30-14 *BF UPDATED 01/30/14

• 12/30/2013· FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE

  MY 2010 FORD FUSION STALLED MANY TIMES LAST WEEKEND. I PULLED THE CAR OVER TO THE SIDE OF THE ROAD, PUT IT IN PARK, AND TURNED IT OFF AND BACK ON, AND IT RAN FINE TO GET ME HOME. I HAD NO FURTHER PROBLEMS WITH IT UNTIL TODAY, ROUGHLY A WEEK LATER. IT STALLED ON ME TWICE AT SPEED, AND I HAD TO PULL OVER, TURN IT OFF, AND RESTART THE ENGINE, UPON WHICH IT RAN FINE. EACH TIME IT STALLED, THE WRENCH ICON LIT UP ON THE DASHBOARD AFTER IT STALLED, BUT DID NOT STAY ON ONCE THE ENGINE WAS RESTARTED. TODAY AFTER THE THIRD STALL, I NOTICED THE CAR WAS KIND OF JERKING AS I PULLED IT TO A STOP, BUT AS I PRESSED THE GAS NOTHING HAPPENED. I WAS TOLD BY FORD THAT THIS IS THE THROTTLE POSITION SENSOR (TPS). THIS SWITCH ALMOST GOT ME KILLED IN HEAVY TRAFFIC MORE THAN ONCE AND IT'S A MATTER OF TIME BEFORE SOMEONE GET KILLED BECAUSE FORD HAS YET TO RECALL THIS PART!!! *TR

• 12/30/2013· POWER TRAIN,ENGINE

  WAS DRIVING ABOUT 40 MILES PER HOUR WHEN THE CAR STARTED TO STALL AS IF IT WAS RUNNING OUT OF GAS AND WRENCH LIGHT (CHECK ENGINE) CAME ON. PULLED OVER TO SIDE OF ROAD AND CAR BEGAN TO VIOLENTLY SHAKE. TURNED THE CAR OFF, WAITED A MINUTE, TURNED IT BACK ON AND WAS ABLE TO DRIVE IT. TWO DAYS LATER, DRIVING ABOUT 25 MILES PER HOUR, EXACT SAME THING HAPPENED. FOUR DAYS LATER, 55 MPH, SAME THING. IT IS NOW AT THE FORD DEALERSHIP AND THEY ARE UNABLE TO FIND CODE. CODE WAS PREVIOUSLY FOUND AS P2112 THROTTLE ACTUATOR STUCK OPEN. I EXPLAINED WHAT WAS GOING ON, THE PREVIOUS CODE, AND THAT I HAVE SEEN HUNDREDS OF COMPLAINTS ONLINE ABOUT THE SAME EXPERIENCE. APPARENTLY THEY CANNOT JUST REPLACE THE PART IF THEY DON'T EXPERIENCE IT THEMSELVES, AT LEAST NOT TO BE COVERED BY EXTENDED WARRANTY. WOULD APPRECIATE A RECALL. DANGEROUS TO DRIVE THIS CAR WITH MY 11 MONTH OLD IN IT. *TR

• 12/29/2024· STEERING,ELECTRICAL SYSTEM,STRUCTURE

  Advanced power steering light came on and my steering wheel was hard to turn. The body underneath came apart, and the transmission recall is being handled by my attorney.

• 12/29/2022· STEERING,FUEL SYSTEM, GASOLINE

  The contact owns a 2010 Ford Fusion. The contact stated that adding 2-gallons of fuel to the fuel tank took an estimated 30 minutes. The contact stated that the pump nozzle shut-off valve was continually stopping the flow of gasoline into the tank. Additionally, the contact stated while his son was driving at an undisclosed speed, the vehicle lost power steering functionality. An unknown message indicating power steering failure was displayed. The contact's son was able to drive the vehicle to his residence while using extra physical strength to steer the vehicle. The contact associated the failure with two unknown recalls. The dealer was notified of the failure and informed the contact that the power steering unit needed to be replaced; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 130,000.

• 12/29/2021· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2010 Ford Fusion. The contact’s son stated while driving approximately 45 MPH and depressing the brake pedal, the wheels shuddered, and the brake pedal went to the floor. The contact stated there was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the Hydraulic Electronic Control Unit (HECU) replaced however, the vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 220,000.

• 12/29/2019· STEERING

  STARTING VEHICLE, POWER STEERING ASSIST FAULT DISPLAYED AND STEERING WHEEL WOULD NOT TURN. TURNED OFF IGNITION. WAITED A MINUTE AND RESTARTED. CONDITION DISAPPEARED. FEARFUL OF DRIVING VEHICLE AS I NOW READ THIS FAULT HAS OCCURRED TO OTHERS WHILE DRIVING ON HIGHWAY AT EXCELEREATED SPEEDS. I CAN DEFINITELY SEE THIS COULD BE A DEADLY SITUATION IF IT OCCURS AGAIN WHILE IN MOTION. ALSO SEE OTHER YEARS OF FUSIONS RECALLED FOR THIS FAULT. IT IS CONCERNING THIS 2010 ISN'T ON A RECALL FOR THIS FAULT.

• 12/29/2018· AIR BAGS

  I HAVE CALLED SEVERAL TIMES ABOUT THE RENTAL TIL THE PART COMES IN, MY DASHBOARD IS CONSTANTLY SAYING CLEAR PASSENGERS AREA FOR AIRBAG, I HAVE CALLED THE FORD COMPANY BUT I AM GETTING A RUN AROUND, I HAVE NO OTHER VEHICLE TO DRIVE SO I STILL DRIVING THIS ONE BUT I AM SCARED, PLEASE EITHER GIVE ME A RENTAL OR FIX IT PLEASE

• 12/29/2017· SERVICE BRAKES

  WHEN DRIVING BRAKES BECAME VERY WEAK ALMOST TO THE FLOOR, WE REPLACED THE BRAKES WITH STILL NO GOOD PEDAL. THEN WE REPLACED THE MASTER CYLINDER, ONCE IT WAS REPLACED IT WOULD NOT BLEED, AND STILL NO BRAKES. WE CALLED THE FORD DEALER AND WAS ADVISED THE FUSIONS WERE DIFFICULT TO BLEED ONCE MASTER CYLINDERS WERE REPLACED. WE SENT IT OUT FOR DIAGNOSTICS AT THE FORD DEALER AND WERE CHARGED $98.00. THEY CALLED AND SAID THE SYSTEM NEEDED TO BE BLEED BEFORE THEY COULD GIVE US AN EXACT ANSWER OF WHAT WAS WRONG AND THE WOULD BE AN ADDITIONAL $100. THEY CALLED A FEW DAYS LATER AND SAID IT NEEDED A MASTER CYLINDER. WE TOLD THEM WE JUST HAD REPLACED IT. THEY SAID MAYBE IT WAS A FAULTY PART, SO WE PICKED UP THE CAR EXCHANGED THE PART AND STILL HAVE THE SAME ISSUE. CALLED BACK TO THE FORD DEALER AND WAS TOLD THE ONLY OTHER THING IT COULD BE WAS THE HCU AND THAT WAS ABOUT $1600 TO CHANGE. SO 2 TOW BILLS, AND $200 LATER WE STILL HAVE NO BRAKES. AFTER EXTENSIVE RESEARCH WE HAVE SEEN THIS IS A VERY COMMON ISSUE WITH THE FORD FUSIONS AND THIS IS A VERY DANGEROUS ISSUE. FORD SHOULD ISSUE A RECALL ! LOSING BRAKES WHILE DRIVING IS DANGEROUS ! I WOULD LIKE A FORD REP TO CONTACT ME !

• 12/29/2017· STEERING

  WE WERE DRIVING THE CAR THIS MORNING AROUND 5:30 AM GOING AROUND 50 MPH AND THE POWER STEERING STOPPED WORKING. IT WAS VERY DIFFICULT TO STEER THE CAR AND UNSAFE TO DRIVE NOW. YOU COULD BARELY TURN THE WHEEL GOING AT THAT SPEED. DASH SAYS SERVICE POWER STEERING BUT SHOWS NO CODES ONCE HOOKED UP.

• 12/29/2016· STRUCTURE

  TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT ALL FOUR DOOR HANDLES FAILED TO OPEN. THE CONTACT HAD TO PULL HARD ON THE DRIVER SIDE LOCK IN ORDER FOR THE DOOR TO OPEN. THE CONTACT TOOK THE VEHICLE TO A COLLISION CENTER TWICE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 50,000.

• 12/29/2016· SERVICE BRAKES

  THE BRAKES SEEM TO LOSE PRESSURE, SO THAT THE PEDAL HAS TO BE PUSHED ALMOST ALL THE WAY TO THE FLOOR BEFORE GRABBING. IT TAKES LONGER TO STOP THAN IT SHOULD IN THOSE INSTANCES. THIS HAS HAPPENED ON SEVERAL OCCASIONS, BUT IS NOT A CONSISTENT PROBLEM. THE FORD DEALERSHIP SAYS IT CAN FIND NO PROBLEM. IT SEEMS AS IF IT COULD LEAD TO A SERIOUS ACCIDENT IF IT OCCURRED AT THE WRONG TIME. IT OCCURS WHEN DRIVING AND TRYING TO COME TO A STOP. *TR

• 12/29/2016· SERVICE BRAKES

  BRAKE PEDAL HAS EXCESSIVE TRAVEL; BRAKES WILL WORK BETTER AFTER INITIAL PEDAL DEPRESSION, NO SIGN OF BRAKE FLUID LEAK,NOT LOW ON BRAKE FLUID, NO INDICATION OF BAD MASTER CYLINDER. THIS HAPPENS WHETHER THE VEHICLE IS IN MOTION OR STATIONARY.

• 12/29/2016· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOOR OF THE VEHICLE. THE STOPPING DISTANCE INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 52,046. UPDATED 02/15/2017*CT *TR

• 12/29/2016· SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES

  TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS ON A SNOWY, WET, OR SLIPPERY ROADWAY, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS AND IT WOULD TAKE SEVERAL DAYS UNTIL THE BRAKES WORKED CORRECTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,490. UPDATED 02/21/17*LJ

• 12/29/2014· VEHICLE SPEED CONTROLCrash

  TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, IT ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THE VEHICLE WENT DOWN AN EMBANKMENT AND ACROSS FOUR LANES. AS A RESULT, THE VEHICLE CRASHED INTO A BRICK WALL. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 14,000.

• 12/29/2013· STEERING

  FIRST TIME THE POWER STEERING QUIT WHILE DRIVING AROUND TOWN AT 25MPH. "SERVICE POWERSTEERING" MESSAGE CAME UP AND THE POWER STEERING WAS WORKING AGAIN UPON TURNING OFF THE CAR AND RESTARTING IT. A FEW DAYS LATER THE POWER STEERING QUIT AND "SERVICE STEERING NOW" CAME UP ALONG WITH "ADVANCE TRAC DISABLED" AND NOW THE POWER STEERING QUIT COMPLETELY. STILL HAVE MANUAL STEERING WHICH WASN'T BAD ON CLASSIC CARS WITH HUGE STEERING WHEELS BUT MAKES IT DIFFICULT TO DRIVE WITH THE TINY WHEEL IN THE FUSION. QUICK SEARCH ON GOOGLE SHOWED ME THAT I WASN'T ALONE WITH THIS ISSUE AND THAN 100'S OF OTHERS HAVE/HAD THE SAME PROBLEM AND I'M LUCKY IT DIDN'T HAPPEN IN A PANIC SITUATION. *TR

• 12/29/2010· WHEELS

  INVOLVES 3 IDENTICAL 2010 FORD FUSIONS THAT WERE PURCHASED NEW FOR OUR COMPANY FLEET, PURCHASED TOTAL OF 22 CARS IN THIS DELIVERY. ON 3 SEPARATE OCCASIONS INVOLVING 3 SEPARATE CARS OUR FLEET DRIVERS EXPERIENCED VIBRATION AND SHIMMY/SHAKE WHILE OPERATING CARS. IT WAS DETERMINED IN BOTH CASES THAT THE VEHICLES LUG NUT ON ONE VEHICLE AND 3 ON ANOTHER HAD FAILED. THESE VEHICLES WERE NEVER SERVICED OTHER THAN A OIL CHANGE AND WERE LESS THAN 3 MONTHS IN SERVICE WHEN THE INCIDENTS OCCURED. THEY OCCURED APPROXIIMATELY ONE MONTH APART AND INVOLVED 3 DIFFERENT DRIVERS. THE CARS WERE FIXED UNDER WARRANTY BY LOCAL FORD DEALERS WHO COULD NOT EXPLAIN THE REASONING OTHER THAN TO SAY SOMEONE MAY HAVE TRIED TO STEAL THEM OR OVERTORQUED THE LUG NUTS. VEHICLES WERE NOT GARAGED AT SAME ADDRESSES AND AGAIN WERE NEVER SERVICED AS THEY WERE NEW AND THE TIRES WERE STEEL WHEEL WITH HUBCAPS. THE LIKELINESS THAT 3 DIFFERENT CARS ON 3 DIFFERENT OCCASIONS HAD ATTEMPTED WHEEL THEFTS IS FAIRLY LOW. WE QUESTIONED WHY A THIEF WOULD OVERTIGHTEN LUG NUTS, AND BOTH DEALERS REPLACED PARTS UNDER WARRANTY. PARTS REPLACED INVOLVED WHEEL LUG NUTS AND STUDS. PARTS WERE RETAINED BY DEALERS.

• 12/29/2010· WHEELS

  INVOLVES 3 IDENTICAL 2010 FORD FUSIONS THAT WERE PURCHASED NEW FOR OUR COMPANY FLEET, PURCHASED TOTAL OF 22 CARS IN THIS DELIVERY. ON 3 SEPARATE OCCASIONS INVOLVING 3 SEPARATE CARS OUR FLEET DRIVERS EXPERIENCED VIBRATION AND SHIMMY/SHAKE WHILE OPERATING CARS. IT WAS DETERMINED IN BOTH CASES THAT THE VEHICLES LUG NUT ON ONE VEHICLE AND 3 ON ANOTHER HAD FAILED. THESE VEHICLES WERE NEVER SERVICED OTHER THAN A OIL CHANGE AND WERE LESS THAN 3 MONTHS IN SERVICE WHEN THE INCIDENTS OCCURRED. THEY OCCURRED APPROXIMATELY ONE MONTH APART AND INVOLVED 3 DIFFERENT DRIVERS. THE CARS WERE FIXED UNDER WARRANTY BY LOCAL FORD DEALERS WHO COULD NOT EXPLAIN THE REASONING OTHER THAN TO SAY SOMEONE MAY HAVE TRIED TO STEAL THEM OR OVERTORQUED THE LUG NUTS. VEHICLES WERE NOT GARAGED AT SAME ADDRESSES AND AGAIN WERE NEVER SERVICED AS THEY WERE NEW AND THE TIRES WERE STEEL WHEEL WITH HUBCAPS. THE LIKELINESS THAT 3 DIFFERENT CARS ON 3 DIFFERENT OCCASIONS HAD ATTEMPTED WHEEL THEFTS IS FAIRLY LOW. WE QUESTIONED WHY A THIEF WOULD OVERTIGHTEN LUG NUTS, AND BOTH DEALERS REPLACED PARTS UNDER WARRANTY. PARTS REPLACED INVOLVED WHEEL LUG NUTS AND STUDS. PARTS WERE RETAINED BY DEALERS. *TR

• 12/29/2010· WHEELS

  INVOLVES 3 IDENTICAL 2010 FORD FUSIONS THAT WERE PURCHASED NEW FOR OUR COMPANY FLEET, PURCHASED TOTAL OF 22 CARS IN THIS DELIVERY. ON 3 SEPARATE OCCASIONS INVOLVING 3 SEPARATE CARS OUR FLEET DRIVERS EXPERIENCED VIBRATION AND SHIMMY/SHAKE WHILE OPERATING CARS. IT WAS DETERMINED IN BOTH CASES THAT THE VEHICLES LUG NUT ON ONE VEHICLE AND 3 ON ANOTHER HAD FAILED. THESE VEHICLES WERE NEVER SERVICED OTHER THAN A OIL CHANGE AND WERE LESS THAN 3 MONTHS IN SERVICE WHEN THE INCIDENTS OCCURED. THEY OCCURED APPROXIIMATELY ONE MONTH APART AND INVOLVED 3 DIFFERENT DRIVERS. THE CARS WERE FIXED UNDER WARRANTY BY LOCAL FORD DEALERS WHO COULD NOT EXPLAIN THE REASONING OTHER THAN TO SAY SOMEONE MAY HAVE TRIED TO STEAL THEM OR OVERTORQUED THE LUG NUTS. VEHICLES WERE NOT GARAGED AT SAME ADDRESSES AND AGAIN WERE NEVER SERVICED AS THEY WERE NEW AND THE TIRES WERE STEEL WHEEL WITH HUBCAPS. THE LIKELINESS THAT 3 DIFFERENT CARS ON 3 DIFFERENT OCCASIONS HAD ATTEMPTED WHEEL THEFTS IS FAIRLY LOW. WE QUESTIONED WHY A THIEF WOULD OVERTIGHTEN LUG NUTS, AND BOTH DEALERS REPLACED PARTS UNDER WARRANTY. PARTS REPLACED INVOLVED WHEEL LUG NUTS AND STUDS. PARTS WERE RETAINED BY DEALERS.

• 12/28/2020· SERVICE BRAKES, HYDRAULIC

  TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BILL DUBE FORD (40 DOVER POINT RD, DOVER, NH 03820) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/28/2020· SERVICE BRAKES

  WHILE BACKING OUT OF DRIVEWAY, SUDDENLY ALL BRAKE RELATED WARNING LIGHTS CAME ON AND I LOST BRAKE PRESSURE (PEDAL WENT TO THE FLOOR) AND I COASTED ALMOST TO THE OPPOSITE CURB BEFORE PRESSING HARD ENOUGH TO STOP. I TOWED VEHICLE TO THE DEALER AND WAS TOLD THIS WAS AN ABS MODULE FAILURE, AND THAT THERE WAS CURRENTLY NO RECALL FOR THIS VEHICLE.

• 12/28/2019· STEERING

  MY 2010 FORD FUSION STEERING KEEPS LOCKING UP WITH A STEERING ASSIST FAULT CODE. IT HAPPENS AT RANDOM TIMES WETHER AT SLOW SPEEDS OR HIGH SPEEDS. MY DAUGHTER DRIVES THIS VEHICLE AND IT'S VERY SCARY TO THINK SHE WILL LOSE CONTROL OF A MOVING VEHICLE PUTTING HER IN DANGER AND OTHERS AROUND HER. I'VE NOTICED THERE HAVE BEEN THOUSANDS OF COMPLAINTS BUT FORD REFUSES TO RECALL THE 2010 YEAR. THEY HAVE RECALLED OTHER YEARS FOR THIS PROBLEM. I JUST DON'T UNDERSTAND.

• 12/28/2019· STEERING

  CAME OUT FROM SHOPPING ON 12-26-19 WENT TO LEAVE WHEN ALL OF A SUDDEN THE POWER STEERING ASSIST FAULT LIGHT CAME ON AND IT BECAME EXTREMELY HARD TO STEER. TOOK TO MECHANIC TOLD ME ITS THE RACK PINION WHICH IS GOING TO COST OVER $2000 TO FIX . AND THEN I SEE ITS A KNOWN FORD PROBLEM. I DO SEE THAT THERE IS AN OPEN INVESTIGATION WITH SEVERAL COMPLAINTS

• 12/28/2019· STEERING,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)

  I WAS DRIVING ON HWY 23 WHEN ALL OF SUDDEN THE DASH LIGHT CAME ON SAYING DEFAULT TRAC SERVICE SOON. THEN MY STEERING WENT OUT && IT WAS LIKE I HAD NO POWER STEERING. ABOUT 2 WEEKS PRIOR I HAD TO HAVE TYSON ROD ENDS PUT ON INSIDE & OUT AFTER JUST HAVING THEM REPLACED IN APRIL. MY AIRBAG LIGHT COMES ON SAYING PASSENGER AIRBAG. A NOISE LIKE A RUBBING/SCRAPING NOISE EVERY TIME I TURN THE STEERING WHEEL THAT I'VE HAD THE CAR LOOKED AT SEVERAL TIMES.

• 12/28/2018· STEERING

  TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 25 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

• 12/28/2017· WHEELS

  COMPLAINT INVOLVING FORD FUSION TIRE BOLTS AND LUG NUTS (2010 MODEL). THIS IS THE SECOND TIME THE TIRE BOLTS BREAK (3 ON THE FRONT RIGHT SIDE AND 2 ON THE FRONT LEFT SIDE). THE VEHICLE FRONT TIRE BOLTS AND LUG NUTS WERE FIXED BY THE ORIGINAL FORD DEALER FOR THE A RECALL FOR THIS SAME EXACT ISSUE RIGHT AFTER WE PURCHASED THIS CAR IN 2010. WE'VE RECENTLY NOTICED A DIFFERENCE DRIVING (BOTH CITY AND HIGHWAY) AND TOOK IT IN FOR NORMAL MAINTENANCE AND THE EXACT SAME ISSUE HAS AROSE AGAIN IN THE EXACT SAME LOCATION. FORD DEALERSHIP DOESN'T HAVE ANY ADDITIONAL RECALL ON THIS SAME ISSUE, HOWEVER WE'VE READ THAT THERE IS A LAWSUIT IN MI REGARDING SWOLLEN LUG NUTS AND WONDER IF THIS IS RELATED. FURTHER DOCUMENTATION WILL BE COLLECTED ONCE OUR REPAIR IS PAID FOR.

• 12/28/2017· STEERING

  POWER STEERING ASSIST FAULT WARNING LIGHT CAME ON ABOUT TWO WEEKS AGO WHILE I WAS DRIVING, TURNED CAR OFF FOR A FEW MINUTES AND IT DISAPPEARED. THE NEXT DAY IT REAPPEARED WHILE I WAS DRIVING AND NEVER TURNED BACK OFF, LUCKILY WAS DOWN THE STREET FROM MY HOME & WASN'T IN DANGER OF CAUSING AN ACCIDENT. NOW ALONG WITH THAT WARNING LIGHT CAME SERVICE ADVANCETRAC. TOOK THE VEHICLE TO THE DEALERSHIP, PAID $129 FOR A DIAGNOSTIC TEST, WAS INFORMED THAT IT WAS GOING TO COST ME NEARLY $2,000 TO GET MY CAR FIXED. WHY WAS THE RECALL FOR THIS SAME EXACT ISSUE ONLY FOR 2011-2013 MODELS OF THE SAME EXACT CAR WITH THE SAME EXACT PARTS?!?!!?!?

• 12/28/2016· ENGINE

  WITHOUT WARNING, DRIVING HIGHWAY SPEEDS WE LOST POWER. GOT THE CAR STARTED AGAIN AND REALIZED THERE WAS NO HEAT, THEN NOTICED THE TEMPERATURE GAUGE WAS ON HOT. THE BATTERY LIGHT, CHECK ENGINE LIGHT AND WRENCH LIGHT TURNED ON. WE EVENTUALLY HAD TO BE TOWED AT A COST OF $460. THE MASTER MECHANIC IDENTIFIED THE WATER PUMP CRACKED, THEN RESEALED ITSELF AND COOLANT MIXED WITH THE OIL WHICH KILLED THE ENGINE. HE SAID THERE WOULD HAVE NOT BEEN ANY WARNING AND THIS ISSUE HAS BEEN SEEN BEFORE AND IS CATASTROPHIC. WE NOW HAVE TO REPLACE THE ENGINE AT A COST OF $8000. THERE ARE FORUMS ONLINE WITH OTHER FUSION OWNERS EXPERIENCING THE SAME ISSUE BUT NO RECOGNITION OR RECALL FROM FORD. I HAVE HAD ISSUES WITH THIS CAR SINCE THE DAY I BOUGHT IT. I HAD TO HAVE MY ELECTRONIC THROTTLE BODY REPLACED TWICE, ALSO NOT A RECALL BY FORD BUT A CUSTOMER SATISFACTION PROGRAM. I GUESS THEY ARE OK WITH HAVING CARS LITERALLY TURNING OFF AT HIGHWAY SPEEDS BEFORE THEY FIX THE ISSUES. *TR

• 12/28/2015· STEERING

  TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN STARTING THE VEHICLE, THE POWER STEERING WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,330.

• 12/28/2014· STEERING,ELECTRONIC STABILITY CONTROL (ESC)

  WHILE DRIVING 30MPH THE ADVANCETRAC SYSTEM FLASHED ON THE THAT DASH BOARD. AS A RESULT I LOST ALL POWER STEERING CONTROL AND ALMOST RAN HEAD ON TO AN ,ON COMING VEHICLE AS I WAS MAKING A RIGHT HAND TURN. TOOK THE VEHICLE TO DEALER TO GET REPAIRED ($1249.40). THIS ALL OCCURRED ON 12/15/2012. THE SECOND INCIDENT HAPPENED ON 12/27/ 2014. AS MY FAMILY WAS TRAVELING 70MPH DOWN I44 NEAR JOPLIN, MISSOURI. THE ADVANCETRAC SYSTEM FLASHED ON THE DASH BOARD AND ONCE AGAIN I LOST ALL POWER STEERING CONTROL. IN DOING SO THE VEHICLE TOOK A HARD RIGHT ALMOST PUTTING MY VEHICLE UNDERNEATH A TRACTOR TAILOR. I WAS ABLE TO GET THE VEHICLE UNDER CONTROL AND LIMPED THE VEHICLE BACK TO MY HOME. THE FAULT IN THIS VEHICLE ALMOST KILLED ME AND MY FAMILY , THIS IS A ON GOING PROBLEM WITH THIS VEHICLE AROUND THE NATION. HOW MANY FATALITIES IS IT GOING TO TAKE BEFORE THE NHTSA FORCES THE FORD MOTOR COMPANY TO RECALL THE VEHICLE'S AND FIX THE PROBLEM. THANK YOU FOR YOUR WORK , IN GETTING THIS PROBLEM RESOLVED. *TR

• 12/28/2014· STEERING

  WHEN DRIVING HOME WITH MY BABY I NOTICED I WASN'T ABLE TO TURN THE STEERING WHEEL TO MOVE OVER IN THE OTHER LANE. I HAD TO STOP MY CAR IN THE MIDDLE OF THE STREET AND HAVE SOMEONE COME TO HELP ME GET MY CAR TO THE SIDE OF THE ROAD. THERE WAS NOT ANY WARNING OF ANYTHING BEING WRONG WITH MY CAR. THE POWER STEERING WENT OUT IN THE CAR. I CALLED THE FORD DEALERSHIP AND SPOKE TO THE HEAD OF THE SERVICE DEPT AND HE CONFIRMED THE COST WOULD BE ABOUT $1600.00 TO REPAIR BUT COULDN'T BE FOR SURE UNTIL I GET A DIAGNOSTIC CHECK DONE FOR $89.99. HE WAS AWARE OF THE ISSUE AND STATED HIS OWN DAUGHTER IN LAW HAD THE SAME PROBLEM THAT IS HOW HE IS PRETTY SURE WHAT THE ISSUE IS AND THE COST TO REPAIR. I ASKED ABOUT A RECALL AND HE HAD NOT HEARD OF ANYTHING AS OF NOW. I'M A SINGLE MOM AND CAN'T AFFORD THIS REPAIR. I FEEL LIKE FORD SHOULD PAY FOR THE FAULTY PART WITH ESPECIALLY WITH THE NUMBER OF COMPLAINTS. IF I HADN'T HAD CONTROL AT THE TIME THE SITUATION COULD HAVE BEEN A LOT WORSE. I'M PRAYING THAT FORD WILL TAKE RESPONSIBILITY AND FIX MY CAR AS I'M CURRENTLY WITHOUT TRANSPORTATION. *TR

• 12/28/2013· VEHICLE SPEED CONTROL

  ON MY WAY TO WORK DOING APPROXIMATELY 45 MPH WHEN CAR LOST POWER. THE ROUTE I TAKE HAS A HIGH VOLUME OF SEMI TRUCK TRAFFIC. AFRAID THAT I WOULD BE REAR ENDED I COASTED TO THE SIDE OF THE ROAD. TURNED THE CAR OFF AND RESTARTED IT AND WAS ABLE TO PROCEED. THIS HAPPENED SEVERAL TIMES OVER THE COURSE OF THE NEXT MONTH UNTIL I COULD NOT GET IT TO MOVE HAD IT TOWED THEY REPLACED THE THROTTLE BODY IN DEC. OF 2012. IT IS NOW DEC. OF 2013 AND THE THROTTLE BODY NEEDS TO BE REPLACED AGAIN AT 48000 MILES. THIS IS NOT ONLY DANGEROUS BUT COSTLY. *TR

• 12/28/2010· STEERING

  TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING IN REVERSE 2 MPH WHEN THE POWER STEERING ASSIST FAULT LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE POWER STEERING ASSIST MODULE WAS DEFECTIVE. THE VEHICLE WAS LEFT WITH THE DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE FAILURE AND CURRENT MILEAGE WAS 52,039.