2010 Ford Focus

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2014· POWER TRAIN

  THE CAR STARTED JERKING FORWARD AT A STOP LIGHT - TURNED THE HEAT OFF AND IT STOPPED JERKING. PULLED INTO A PARKING SPACE AND PUT THE CAR IN PARK IT STARTED REVVING ITSELF AND JERKING FORWARD (MADE IT UP TO 2000RMP BEFORE I COULD TURN IT OFF). WAS AT A STOP SIGN AND THE CAR STARTED JERKING FORWARD - BEFORE I COULD TURN THE HEAT OFF THE CAR STALLED OUT COMPLETELY. TOOK TO THE DEALERSHIP SAID THE THROTTLE BODY NEEDED TO BE REPLACED. CAR JERKED FORWARD: IDLE, PARK AND OCCASIONALLY IN DRIVE. I KNOW THAT OTHER FORD MODELS HAVE HAD PROBLEMS WITH THE THROTTLE BODY AND I BELIEVE THAT FORD RECALLED AND FIXED THE OTHER MODELS. IT MAKES ME WONDER IF THE FOCUS IS HAVING THE SAME PROBLEM AS THE OTHER MODELS DID. MAYBE THE RECALL SHOULD BE EXTENDED TO THE FOCUS ALSO. *JS

• 12/31/2014· STRUCTURE

  DOORS RANDOMLY FAIL TO OPEN FROM INSIDE. MOST OF THE TIME IT IS THE REAR DOORS AND CAN ONLY BE UNLOCKED FROM THE MASTER (FRONT) RELEASE. IT ACTS AS IF THE CHILD LOCK IS ENGAGED, BUT HAVE VERIFIED IT IS NOT. I SEE THIS IS A PROBLEM FROM NUMEROUS OWNERS, SO WILL HAVE IT CHECKED AT THE NEXT SERVICE VISIT. JUST WANTED TO ADD MY CAR TO THE OTHER COMPLAINTS. *JS

• 12/30/2019· POWER TRAIN

  WHILE DRIVING THE TRANSMISSION SHOULD SHIFT UP AND DOWN AND THEN ALL OF A SUDDEN THE CAR WAS SHUTTER THE TRANSMISSION NEEDED TO BE REBUILT IT HAD TO BE OVERHAULED

• 12/30/2013· SERVICE BRAKES,ENGINE

  TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED WHAT WHILE DRIVING 25 MPH, AND APPLYING THE BRAKES, THE VEHICLE BEGAN TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY WERE UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WA NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. UPDATED 01/23/14*LJ THE CONSUMER STATED ALONG WITH THE BRAKES SQUEAKING, SHE HAD TO PUT THE VEHICLE IN PARK, WHEN COMING TO A STOP. THE CONSUMER WAS INFORMED THE PROBLEM WAS IN THE ENGINE. UPDATE 01/24/14

• 12/28/2013· ELECTRICAL SYSTEM

  IT HAD TROUBLE STARTING. WE THOUGHT TO BELIEVE IT WAS THE BATTERY, BUT KNOWING I CHANGED THE BATTERY WITHIN THE LAST YEAR, SKEPTICAL. NOW IT WON'T START AT ALL. MY MECHANIC SAYS IT HAS TO DO WITH EITHER THE SWITCH, CYLINDER OR WHOLE ASSEMBLY. *TR

• 12/28/2011· SERVICE BRAKES, HYDRAULIC

  2010 FORD FOCUS DRIVER'S FRONT BRAKE PAD COMPLETELY WORN AWAY PRIOR TO 18,000 MILES, TOOK IN FOR WARRANTY COVERAGE AND TOLD IF THE CALIPUR WAS BAD IT WOULD BE REPLACED PER WARRANTY. FORD TECH STATED CALIPER WAS STICKING BUT I WAS OVER THE 18,000 MILE TIMEFRAME FOR MAINTENANCE ISSUES. I CONTACTED SEVERAL INDEPENDANT BRAKE COMPANIES AND WAS TOLD THAT THERE WAS NO REASON FOR THE BRAKES TO FAIL AT THAT MILEAGE AND AGE. FORD WANTED TO CHARGE ALMOST $500 FOR REPAIR. TOOK TO ANOTHER INDEPENDANT BRAKE SERVICE PLACE AND WAS TOLD THAT THE CALIPER IS STICKING, HAD TO REPLACE DRIVER'S FRONT BRAKE PAD AS IT WAS WORN METAL TO METAL AND DID DAMAGE TO THE ROTOR. NO WARNING THAT BRAKES WERE GOING BAD UNTIL THE PAD WAS COMPLETELY WORN AWAY AT WHICH TIME I CONTACTED FORD AND TOOK IT IN. FORD REFUSED TO RECOGIZE IT WAS A DEFECT. *TR

• 12/17/2012· STEERING

  THIS CAR WAS JUST PURCHASED. PARKED CAR IN DRIVEWAY AND THE NEXT MORNING MY WIFE COULD NOT START THE CAR. I CALLED SELLER AND HE SAID TO 'WIGGLE" STEERING WHEEL AND CAR WOULD START.WIFE COULD NOT ACCOMPLISH THIS FEAT. I TRIED AND WITH MUCH FORCE GOT THE WHEEL TO MOVE AND THEN CAR STARTED. PROBLEM SEEMS TO BE IN STEERING WHEEL. THIS SEEMS TO BE A REAL POOR DESIGN. I AM TAKING THE CAR TO : LOCKSMITH AND THEN FORD DEALER TO SEE WHAT THE "FIX" ACTUALLY IS. HAVE SEEN MANY COMPLAINTS ON THIS SITE AND OTHERS. *TR

• 12/16/2014· LATCHES/LOCKS/LINKAGES

  THE BACK DOOR LOCKS WILL NOT UNLOCK; I HAVE TRIED TO CHANGE THE "CHILD PROOF LOCK" TO BE DISENGAGED, BUT HOW DO YOU GET THE DOOR OPEN TO EVEN CHANGE IT IF THE DOOR WON'T UNLOCK. THIS HAPPENS ON AND OFF; NOT ALL THE TIME; SOMETIMES THE DOOR WILL OPEN; SOMETIMES THEY WON'T. THIS IS VERY DANGEROUS IF YOU NEEDED TO GET OUT OF THE VEHICLE IN AN EMERGENCY. WAS THERE A RECALL ON THESE DOORS? THANK YOU. *TR

• 12/16/2010· AIR BAGSCrash

  AIR BAGS FAILED TO DEPLOY ON 2010 FORD FOCUS DURING ROLLOVER ACCIDENT. *TR

• 12/14/2019· UNKNOWN OR OTHER

  I MADE AN APPOINTMENT WITH FORD HAD MY CAR TOWED OVER SO THEY CAN DO A DIAGNOSIS ON THE TRANSMISSION WHICH THEY CHARGED ME ME $110.00 DOLLARS AND.I HIGHLY DOUBT THEY EVEN CHECKED THE VEHICLE I HAD TO TOW IT BACK TO MY HOUSE. THEY TRIED CHARGING ME.$4000 FOR A NEW TRANSMISSION WHICH THEY ARE AWARE IT'S DEFECTIVE ON FOCUS AND FIESTA MODELS INSTEAD OF TELLING ME THAT THEY WENT AND LET ME SPEND $300 PLUS DOLLARS ON NOTHING I HAD TRIED TO CHANGE OUT TRANSMISSION OIL AND IT WORKED FOR A WHILE. I AM A COLLEGE STUDENT ON A GRANT. AND I FEEL FORD RISKED MY LIFE BY NOT INFORMING ME HOW BAD THE TRANSMISSION IS ON THIS VEHICLE PLUS ON MY SERVICE HISTORY THEY LIED AND SAID THEY SERVICED MY CAR WHICH IS NOT THE CASE.

• 12/14/2015· ENGINE

  VEHICLE IDLE FLUCTUATES FROM 500 RPM TO 2000 RPM WHILE STOPPED AT LIGHT OR STOP SIGN. ENGINE KILLS ID IDLING TOO LONG OR WHILE TURNING STEERING WHEEL WHEN PARALLEL PARKING. GRINDING SOUND AND EXCESSIVE ENGINE VIBRATION WHILE ACCELERATING ON HIGHWAY ABOUT 2000 RPM. DEALER AND INDEPENDENT MECHANIC DETERMINED IT IS A FAILURE WITH THE THROTTLE BODY. DEALER CLAIMS IT IS NOT COVERED BY WARRANTY. MECHANIC DISAGREES. THESE ISSUES HAVE BEEN OCCURRING FOR THE LAST 18 MONTHS APPROXIMATELY.

• 12/14/2015· UNKNOWN OR OTHER

  PARKED PUT SHIFT IN REVERSE. CAR DIES AND WRENCH LIGHT COMES ON 8-10 TRIES RECENTLY.

• 12/14/2015· POWER TRAIN

  AFTER 3 SERVICE BULLETINS FOR VARIOUS PARTS OF THIS TRANSMISSION I BELIEVE FORD SHOULD GIVE A LIFETIME WARRANTY FOR THE ENTIRE TRANSMISSION.

• 12/12/2014· STRUCTURE,LATCHES/LOCKS/LINKAGES

  TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT BOTH THE REAR AND FRONT PASSENGER'S SIDE DOORS FAILED TO OPEN. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

• 12/12/2012· SUSPENSION

  TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH AND COMPLETING A TURN, THE FRONT AXLE SEPARATED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY ADVISED THAT THE AXLE WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE. THE VIN WAS UNAVAILABLE. RETURNED BY USPS. 2ND ATTEMPT ON 1/16/2013 FAILED. *KB

• 12/10/2016· WHEELS

  WE WERE TOLD WED THAT OUR PIRELLI TIRES, WARRANTED @ 55K MI, AND HAVE ONLY 18K, ARE DOWN TO 3/32ND TREAD AND MUST BE REPLACED. ALL THIS WITH IN-TOWN DRIVING, REGULAR ROTATION AND INSPECTION. CONTACTED PIRELLI AND ALSO DISCOUNT TIRE TO NO AVAIL. TIRES ARE PIRELLI FOUR SEASONS.

• 12/08/2011· TIRES

  TL* THE CONTACT OWNS A 2010 FORD FOCUS WITH KUMHO SOLUS TIRES, SIZE 205 50/16, DOT NUMBER: C0117. THE CONTACT STATED THAT THE TIRES WERE WEARING PREMATURELY. THE PASSENGER SIDE TIRE WAS REPLACED TWICE AND EACH TIME, THERE WAS ONLY 1,000 MILES ACCRUED ON THE TIRE. THE CONTACT STATED THAT THE PREMATURE WEAR WAS CAUSED BY THE TREAD OF THE TIRE. THE FAILURE MILEAGE WAS 850 AND THE CURRENT MILEAGE WAS 4,400.

• 12/05/2015· ENGINE

  THE ENGINE MOUNTS ARE FAILING AT 35,000 EXCESSIVE RATTLING IN THE CAR.

• 12/04/2015· UNKNOWN OR OTHER

  DOOR LOCKS WORKING INTERMITTENT TO A POINT OF NOT UNLOCKING ALL TOGETHER. PASSENGER DOORS WILL NOT OPEN, FROM THE INSIDE, WHEN THE DOOR IS LOCKED, WITH CHILD PROTECTION LOCK DISENGAGED. THIS IS A DANGEROUS SITUATION IF A FIRE OR TRAFFIC ACCIDENT SHOULD OCCUR. CHECKED ONLINE AND NUMEROUS COMPLAINTS OF THE SAME ISSUE EXISTS ON FORD PRODUCTS.

• 12/03/2014· ELECTRICAL SYSTEM

  THE DASHBOARD DISPLAY INCORRECTLY STATES THAT THE DRIVERS DOOR IS OPEN WHEN IT ISN'T. THIS CAUSES THE DASHBOARD DISPLAY TO "LOCK" AND I CAN NO LONGER SEE THE ODOMETER OR THE MILEAGE. FURTHERMORE THE INTERIOR LIGHTS CONTINUOUSLY STAY ON EVEN WHEN TRAVELING DOWN THE ROAD (THIS RESULTS IN A SAFETY ISSUE AS THE INTERIOR LIGHTS MAKE IT DIFFICULT TO SEE THE ROAD AT NIGHT). ALSO, THE INCORRECT OPEN DOOR CONDITION DOES NOT ALLOW ME TO LOCK ANY OF THE DOORS (ANOTHER SAFETY DEFECT), AS SOON AS I LOCK THE DOOR THEY ALL AUTOMATICALLY UNLOCK! OBVIOUSLY FORD HAS OVERSTATED THE INCORRECT OPEN DOOR CONDITION WHICH THEREBY CAUSES UNDUE SAFETY ISSUES THAT CAN NOT BE CORRECTED BY THE DRIVER/OPERATOR. I UNDERSTAND THE VALUE OF HAVING A DASHBOARD DISPLAY MONITOR FOR A OPEN DOOR CONDITION, HOWEVER THIS SHOULD NOT FURTHER CAUSE SAFETY ISSUES THAT PREVENT THE IMMEDIATE OPERATION OF THE VEHICLE. *JS

• 12/02/2010· STEERING,TIRES,WHEELS,TRACTION CONTROL SYSTEMCrash

  MOM AND I WAS DRIVING A RENTAL. 2010 FORD FOCUS. EARLIER THAT DAY SHE WAS DRIVING THE CAR AN COMPLAINED IT WAS WOBBLING WHEN THE STEERING WHEEL STILL. FOR ME, AT FIRST WHEN I WAS DRIVING I THOUGHT IT WAS THE WIND MAKING THE CAR WOBBLE, BUT AS I WAS DRIVING DOWN THE HIGHWAY AND NOTICE MY BACK RIGHT TIRE ROTATION WAS VERY UNUSUAL (IT JUST DIDN'T FEEL RIGHT) SO I SLOW DOWN TO FEEL THE SAME REACTION. WHEN I DID MY CAR FISHTAILED INTO THE MEDIAN WALL OF THE HIGHWAY (SMASHING IN THE RIGHT SIDE OR DRIVER SIDE OF THE CAR) (WHEN HITTING THE WALL , THE BREAKS AND STEERING WHEEL LOCKED UP) AND BOUNCED ME ACROSS TO THE LEFT SIDE OF THE HIGHWAY HITTING THE METAL RAIL THAT HELP ME STOP ROLLING, ENDED UP WITH MINOR INJURIES, SERIOUS HEADACHES, AND A SO CALLED TICKET OF $130 FAILURE TO CONTROL MY VEHICLE I DON'T KNOW IF FORD FOCUS FUNCTION THAT WAY, BUT I WILL NEVER ADVISE ANYONE TO EVER GET A FORD! *TR

• 11/29/2017· STRUCTURE

  REAR DRIVERS SIDE DOOR WILL NOT LATCH OR OPEN. ONCE OPENED IT WILL NOT CLOSE AGAIN CAUSING THE DOOR TO COME OPEN WHILE DRIVING.

• 11/25/2012· POWER TRAIN

  ENGINE SPEED BEGAN TO CLIMB WHILE DECELERATING/COASTING IN 2ND GEAR BETWEEN SIGNALED INTERSECTIONS ON HWY 25 IN MONTICELLO, MN AT ABOUT 4.30PM THIS AFTERNOON. A MINOR COLLISION WAS AVOIDED BY QUICKLY SHIFTING INTO NEUTRAL AND FIRMLY DEPRESSING THE BRAKE. THE ENGINE SPEED REMAINED ELEVATED (ABOVE 2000 RPMS) FOR A FEW SECONDS AFTER THE VEHICLE CAME TO A STOP. FORD CUSTOMER CARE WAS LAST NOTIFIED AFTER A SIMILAR INSTANCE OCCURRED WITH THE VEHICLE ABOUT 4 WEEKS AGO; I REQUESTED A RETURN CALL FROM A CUSTOMER SERVICE MANAGER AT THAT TIME BUT HAVE YET TO RECEIVE A RESPONSE FROM THE MANUFACTURER. *TR

• 11/22/2014· ENGINE

  MY 2010 FORD FOCUS WILL FREQUENTLY EXPERIENCE A VERY ROUGH IDLE, AND WILL ALMOST STALL WHILE STATIONARY. THIS HAPPENS ALMOST IMMEDIATELY AFTER SLOWING DOWN. MY LOCAL FORD DEALER SEEMS TO BE AWARE OF THE PROBLEM, THEY SAID THEY CAN REPLACE MY THROTTLE BODY WITH AN "UPDATED VERSION THAT DOESN'T STICK". IF THIS IS A SYSTEMATIC SAFETY PROBLEM, A RECALL SHOULD BE ISSUED. *TR

• 11/22/2011· AIR BAGSCrash

  THE 2010 FORD FOCUS WAS HIT CAUSING IT TO FLIP END OVER END WITH MAJOR DAMAGE TO THE FRONT AND REAR OF THE VEHICLE. THE DRIVERS FRONT AIR BAG DID NOT OPEN.. ALL SIDE AND PASSENGER AIR BAGS DID OPEN. THE INSURANCE COMPANY CONSIDERS THE FOCUS TO BE A TOTAL LOSS. *TR

• 11/18/2020· SERVICE BRAKESCrash

  [XXX] WERE DRIVING IN THEIR 2010 FORD FOCUS AND ATTEMPTED TO STOP AT A SIGN. THE VEHICLE WOULD NOT STOP AND ACCELERATED. THE SHEPHERD WERE IN A CRISIS. THE VEHICLE JUMPED A RAILROAD TRACK, FLIPPED, AND LANDED IN AN EMBANKMENT. [XXX] AIRBAG (PASSENGER) DID NOT DEPLOY. BOTH ARE SERIOUSLY INJURED AND WOULD LIKE TO FILE A CLAIM AGAINST FORD MOTOR COMPANY REGARDING THE DEFECTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 11/18/2015· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER AND REAR DOORS FAILED TO OPEN WHEN USING THE KEYLESS ENTRY SYSTEM. THE CONTACT ALSO STATED THAT THE KEY FAILED TO WORK IN THE KEY-LOCK ON THE DRIVER'S DOOR. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS OF DEPRESSING THE UNLOCK BUTTON ON THE KEYLESS ENTRY REMOTE, THE DOOR WAS ABLE TO BE OPENED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

• 11/17/2013· FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL

  I DROVE WITH SEVERAL FRIENDS FOR OVER AN HOUR TO A FOOTBALL GAME. AS WE WERE APPROACHING THE STADIUM GOING 35-40 MPH, THE CAR SUDDENLY LOST ACCELERATION AND A WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON. WE PULLED OVER, TURNED THE CAR OFF AND ON AGAIN AND WERE ABLE TO GO ABOUT A HALF MILE BEFORE THE SAME THING HAPPENED AGAIN. I HAD IT TOWED TO A FORD DEALER WHERE THEY FOUND THAT THE THROTTLE BODY HAD FAILED. I WAS VERY GRATEFUL THIS HAPPENED ON A RESIDENTIAL STREET AND NOT ON THE VERY BUSY HIGHWAY I HAD BEEN DRIVING ON FOR THE LAST HOUR! FROM LOOKING ONLINE, I FOUND THAT THIS IS A COMMON ISSUE WITH LATE MODEL FORDS AND THAT AN INVESTIGATION HAD BEEN OPENED BY THE NHTSA AT LEAST FOR FORD ESCAPE AND FUSIONS. *TR

• 11/16/2018· ELECTRICAL SYSTEM,STRUCTURE

  TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY AND THE CONTACT WAS INSIDE THE VEHICLE, ALL FOUR DOORS WOULD NOT UNLOCK. THE CONTACT STATED THAT THE KEY FOBIK COULD NOT UNLOCK THE DOORS AND THE DRIVER SIDE DOOR WOULD NOT OPEN WHEN PROMPTED. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR FINALLY OPENED WITH THE KEY FOBIK. THE CONTACT WAS ABLE TO CLIMB OUT OF THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE REAR PASSENGER DOOR HAD A HISTORY OF BECOMING STUCK AND REMAINED LOCKED AFTER THE CONTACT EXITED THE VEHICLE. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

• 11/15/2014· AIR BAGSCrash

  I WAS IN A HEAD ON COLLISION. THE SEAT AIR BAG WENT OFF AS WELL AS THE SIDE CURTAIN ON THE DRIVERS SIDE. THE ONLY THING I HAVE TO COMPLAIN ABOUT IS WHEN THE AIRBAG DEPLOYED ON THE STEERING WHEEL IT BROKE IN THE MIDDLE. NOW I HAVE A V SHAPE CUT (HAD TO GET 16 STITCHES). I DON'T BELIEVE IT SHOULD HAVE BROKEN THE WAY IT DID. NOW I HAVE A SCAR ON MY FOREHEAD. I HAVE PHOTOS OF THE ACCIDENT. *TR

• 11/13/2012· STEERING

  TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT NOTICED A CLUNKING SOUND COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THAT ALL FOUR TIRES WOULD HAVE TO BE REPLACED. AFTER THE REPLACEMENT OF THE TIRES THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN THEN ADVISED THAT THE FRONT AND REAR TIRES WOULD HAVE TO BE REPLACED A SECOND TIME BECAUSE AN ALIGNMENT WAS NOT PERFORMED IN TIME. ADDITIONALLY, WHENEVER THE VEHICLE WAS DRIVEN OVER AN UNEVEN ROAD SURFACE, THERE WAS A LOUD BANG COMING FROM THE FRONT END OF THE VEHICLE. THE CONTACT STATED THAT THE TIRE WEAR WAS NOT BECAUSE OF THE ALIGNMENT BUT BECAUSE OF A SAFETY DEFECT WITHIN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 16,754.

• 11/12/2015· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE PARKED, THE VEHICLE WAS NOT ABLE TO START. THE CONTACT MENTIONED THAT IT TOOK MULTIPLE ATTEMPTS TO START THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,840. UPDATED 12/01/15*LJ UPDATED 1/12/2016 *CN *TR

• 11/10/2011· SEATS

  THE HEAD REST PROJECT FORWARD TO THE POINT OF CAUSING NECK PAIN AND HEADACHES. CAUSES SEVERE PAIN MAKING IT HARD TO SLEEP AFTER DRIVING FOR ANY LENGTH OF TIME. *TR

• 11/08/2013· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE ACCELERATOR SWITCH WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE.THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

• 11/07/2012· VEHICLE SPEED CONTROL,SERVICE BRAKESCrash

  THIS VEHICLE IS PART OF THE NATIONAL FLEET OWNED BY THE US POSTAL SERVICE. THE DRIVER WAS TRYING TO COME TO A COMPLETE STOP AT AN INTERSECTION. THE ENGINE BEGAN REVVING AS THE DRIVER WAS APPLYING THE BRAKES. THE ADDITIONAL ACCELERATION MADE IT IMPOSSIBLE TO STOP CAUSING THE FOCUS TO COLLIDE INTO THE REAR OF THE VEHICLE STOPPED AHEAD. THE FOCUS ENGAGED THE STOPPED VEHICLE ONCE, PUSHED IT AHEAD, THEN ENGAGED IT A SECOND TIME. THE VEHICLE WAS TAKEN TO A FORD DEALERSHIP WHERE NOTHING WAS FOUND TO BE WRONG. THIS INCIDENT IS CONSISTENT WITH PAST COMPLAINTS FILED WITH NHTSA FOR SAME MODEL YEAR FORD FOCUS VEHICLES. *TR

• 11/05/2014· ENGINE

  I STARTED FEELING A VIBRATION WHEN STOPPED AND WHEN DRIVING, ABOUT 1 MONTH BEFORE I TOOK IT IN TO THE DEALER. THE VIBRATIONS STARTED GETTING WORSE AS TIME WENT BY. THE SERVICE TECH AT LITHIA FORD FRESNO, CA IMMEDIATELY SAID THAT IT WAS A MOTOR MOUNT. FORTUNATELY FOR ME IT WAS STILL UNDER THE POWER TRAIN WARRANTY AND NOT THE TIME ONE. STILL I HAD TO BUY 2 FRONT TIRES WHICH COST $270. *TR

• 11/01/2012· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE TECHNICIAN STATED THAT THE THROTTLE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

• 10/29/2016· ENGINE

  I HAVE CHANGED MANY PARTS ON MY 2010 FORD FOCUS SE 2.0 AND HAS NOT CHANGED ANYTHING. I STARTED OUT WITH NOT IDLING AND AFTER SPENDING A FEW HUNDRED DOLLARS IT HAS NOT CHANGED ANYTHING. VERY DANGEROUS. WHEN YOU COME TO A STOP IT SHUTS OFF. THE PERSON BEHIND YOU THINKS YOUR GOING TO PROCEED AND YOU DON'T DO TO CAR SHUT OFF IT IS A VERY DANGEROUS POSITION YOUR IN. I DID READ THAT THERE ARE MANY OF THESES MYSTERY PROBLEMS WITH THESES VEHICLES AND FORD CANT EVEN FIGURE IT OUT. IF THIS IS A SAFETY ISSUE WITH MANY THAN WHY HAS THIS NOT BEEN CORRECTED BY FORD. DOES SO MANY PEOPLE HAVE TO BE HURT BEFORE IT BECOMES A RECALL? I HAVE ALSO HEARD THAT THIS HAPPENS UNDER WARRANTY AND UP TO 100K. VERRY SORRY!

• 10/28/2013· VEHICLE SPEED CONTROL

  ERROR CODES COMING UP P2135 AND P2111 LOSES POWER AND RUNS ROUGH. *TR

• 10/26/2018· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING 45 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESPONDED AND HESITATED. THE VEHICLE DID NOT STALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

• 10/26/2015· SUSPENSION

  TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THERE WERE METAL FRAGMENTS EMITTING FROM THE TIRES. IN ADDITION, THE CONTACT STATED THAT WHEN MAKING A TURN, THE PASSENGER SIDE SEAT SHAKES UNCONTROLLABLY. IN ADDITION, THERE WAS ALSO A LEAKAGE COMING FROM THE FRONT PASSENGER'S SIDE STRUT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,045. THE VIN WAS NOT PROVIDED.

• 10/26/2012· POWER TRAIN,FUEL/PROPULSION SYSTEM

  AFTER CONTINUED OPERATION IN RUSH HOUR TRAFFIC, THE VEHICLE FAILED TO RETURN TO IDLE SPEED AFTER COMING TO A COMPLETE STOP (MANUAL TRANSMISSION/NOT IN GEAR). THIS OCCURRED TWICE DURING A COMMUTE HOME ON A SIGNALED HIGHWAY 10/26/12. I PULLED OFF THE ROADWAY AND IMMEDIATELY CONTACTED FORD CUSTOMER CARE. [XXX], THE REPRESENTATIVE WITH WHOM I SPOKE, STATED HE WOULD LOG THE CONCERN. FORD HAS ALREADY ATTEMPTED REPAIR FOR THE PROBLEM BUT THE VEHICLE CONTINUES TO HAVE IDLE SPEED/THROTTLE ISSUES. I QUESTION WHETHER THE VEHICLE IS SAFE TO OPERATE IN CLOSE TRAFFIC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 10/25/2018· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  WHENEVER I START MY CAR, THE RPM'S ARE BETWEEN 2-3 AND IT TAKES A COUPLE MINUTES TO REACH THE NORMAL IDLING RPM RATE. THE ENGINE ALSO MAKES CLICKING NOISES AND IS LOUDER THAN USUAL AND JUST DOES NOT SOUND RIGHT. AND PREVIOUSLY, MY CAR HAS RANDOMLY STALLED AND JUST TURNED OFF WHILE THE BATTERY STAYED RUNNING WHILE MAKING A RIGHT TURN OR JUST IDLING AT A STOP LIGHT. MOSTLY, MY CARS ENGINE JUST TURNS OFF WHILE RUNNING IT IN THE DRIVEWAY IN THE MORNING WHILE THE BATTERY STAYS ON. IT HAS NOT STALLED IN AWHILE BUT THERE IS STILL SOMETHING WRONG WITH THE ENGINE AND THE RPMS. ALSO SOMETIMES, A WRENCH LIGHT APPEARS ON THE DASHBOARD WHEN I AM EXPERIENCING THE PROBLEM.

• 10/25/2015· TIRES,WHEELS

  I PURCHASED GOODYEAR ASSURANCE 215/45R17 TIRES 03/19/2013 DOT M763 JULR 3412 FOR MY 2010 FORD FOCUS VIN# [XXX] AT 32,436 MILES ON THE VEHICLE. AT 69,914 MILES ON 9/29/15, THE LEFT REAR TIRE WENT FLAT. INSPECTION OF THE TIRE REVELED SIDE WALL SEPARATION FROM THE CARCASS WHICH APPEARS DUE TO DRY ROT. INSPECTION OF THE OTHER TIRES ALSO HAD SIGNS DRY ROT. I HAVE RETAINED 2 OF THE 4 TIRES FOR ANALYSIS AND INSPECTION SHOULD YOUR ENGINEERING DEPARTMENT WANT FOR FURTHER ANALYSIS. I WILL KEEP THEM ON HAND FOR 2 MONTHS FROM DATE OF THIS LETTER. I FILED THIS COMPLAINT DUE TO SAFETY CONCERNS OF THE TIRE. SIDE WALL SEPARATION SHOULD NOT OCCUR WITH 37,478 MILES OR WITHIN 36 MONTHS OF PURCHASE. I HAVE 2 OF THE 4 TIRES FOR ANALYSIS IF REQUIRED THAT I WILL KEEP ON HAND FOR ANALYSIS. I WILL DISPOSE OF THEM AFTER 60 DAYS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 10/25/2015· UNKNOWN OR OTHER

  I HAVE COMPLAINED ABOUT MY DOOR LOCKS ON THE BACK OF MY CAR FOR THE LAST TWO AND A HALF TO THREE YEARS AND NO ONE LISTENS TO ME. IT IS A SAFETY HAZARD FOR ME AND MY GRANDCHILDREN. I CAN'T TAKE THEM WITH ME BECAUSE THE LOCKS DON'T UNLOCK. NOT A SAFE THING IF A ACCIDENT HAPPENED. COULDN'T GET ANYONE OUT OF BACK SEAT. PLEASE HELP ME. I KNOW I'M NOT THE ONLY ONE WITH THIS.

• 10/24/2011· LATCHES/LOCKS/LINKAGES

  TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE DOORS WOULD NOT OPEN AUTOMATICALLY OR MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE WHERE THE DEALER INSPECTED THE VEHICLE AND ADVISED THAT IF THE DOOR LOCKS WERE REPLACED, THE FAILURE WOULD NOT BE CORRECTED. THE MANUFACTURER SENT AN ENGINEER TO INSPECT THE VEHICLE. THE ENGINEER ADVISED THE CONTACT THAT THE VEHICLE DID NOT HAVE A FAILURE BUT MORE SO A MAINTENANCE PROBLEM IN WHICH THE VEHICLE DOORS WOULD NOT LOCK BECAUSE DIRT HAD BUILT UP BETWEEN THE LOCKS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100, 000 AND THE CURRENT MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE. UPDATED11/29/11 *BF UPDATED 01/30/12

• 10/18/2012· POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

  BOUGHT FOCUS NEW WITH 49 MILES ON IT ON DEC 1, 2010. I HAVE HAD PREMATURE TIRE WEAR, AND ISSUES WITH STALLING/ JUMPING. I WAS DRIVING HOME FROM AN EVENT THIS PAST WEEKEND AND HAD BEEN ON THE ROAD 45 MINUTES WHEN THE CAR STARTED ACTING LIKE IT WAS GOING TO STALL, THEN STARTED MAKING A HIGH PITCHED SQUEAL NOISE. I MANAGED TO MAKE IT HOME, AND AFTER ARRIVING HOME THE CAR KEPT WANTING TO JUMP WHILE PARKED. THE IDLE WOULD JUMP TO 3000RPM THEN BACK DOWN TO 1000RPM, THEN RISE SLOWLY HOLDING STEADY AT 2000RPM FOR ABOUT 5 SECONDS AND THEN RELAX. AFTER ALL OF THIS THE CAR HAD A STRONG COOLANT SMELL, AS WELL AS HIGH CONDENSATION DRIPPING OUT OF THE TAILPIPE. HAD CAR TOWED TO DEALER, AND AFTER 3 DAYS THEY COULD NOT FIND A PROBLEM. AFTER READING THE 105 COMPLAINTS ABOUT 2010 FOCUS I KNOW I AM NOT ALONE, AND NOW HAVE JUST DECIDED TO DITCH THE FOCUS. *TR

• 10/17/2012· LATCHES/LOCKS/LINKAGES

  WE HAVE TAKEN OUR CAR TO THE FORD SERVICE CENTER NO LESS THAN SIX TIMES BECAUSE THE INTERIOR DOOR LOCKS WILL NOT UNLOCK (POWER LOCKS). THERE IS NOT A MANUAL WAY TO UNLOCK THE DOORS. OUR TEENAGE DAUGHTER DRIVES THIS VEHICLE AND WE ARE CONCERNED FOR HER WELL-BEING OF BEING ABLE TO GET OUT OF THE VEHICLE FOR ANY REASON (ACCIDENT, FIRE, AND INCONVENIENCE). FORD HAS CLAIMED THAT NOTHING CAN BE DONE AND IT'S ATTRIBUTABLE TO US LIVING OFF OF A DIRT ROAD AND THE CAR DESIGN DOES NOT INCLUDE DOOR WEATHERSTRIPPING. WE ARE GIVING FORD ONE LAST OPPORTUNITY TO CORRECT BEFORE HIRING AN ATTORNEY. THE CAR IS STILL UNDER WARRANTY AND HAS NOT BEEN IN ANY ACCIDENTS. *TR

• 10/11/2017· UNKNOWN OR OTHER,ENGINEFire

  VEHICLE STALLED. TRIED TO RESTART IT, WOULD NOT FIRE UP. IT THEN CAUGHT ON FIRE ON THE SIDE OF THE HIGHWAY (I-87N, EXIT 17/MOREAU) VEHICLE WAS IN GOOD WORKING ORDER, NO CHECK ENGINE LIGHT OR OTHER INDICATION OF TROUBLE, TEMPERATURE GAUGE NEVER SHOWED ANY PROBLEM. NOT SURE IF THIS IS RELATED TO OTHER FORD ENGINE FIRES (DUE TO OVERHEATING/LOSS OF COOLANT) OR WHAT EXACTLY CAUSED IT. INSURANCE DID NOT DO AN INSPECTION (I OWNED THE CAR OUTRIGHT AND ONLY HAD LIABILITY COVERAGE) AND FORD TOTALLY BLEW ME OFF. HAVE PICTURES, BUT THEY LOOK LIKE ANY OTHER CAR WITH AN ENGINE FIRE.

• 10/11/2012· STRUCTURE

  TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT ALL OF THE DOORS FAILED TO UNLOCK INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE FAILURE WAS DUE TO THE CONTACT LIVING ON A DIRT ROAD IN WHICH DUST WAS ENTERING THE LOCK. THE DOOR HANDLES WERE REPLACED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 54,246.