2010 Ford Flex

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2017· POWER TRAIN

  VEHICLE WAS IN MOTION 45+ MPH OR SO DRIVEN ON A DECLINE LONG WINDING ROAD. VEHICLE SHIFTED INTO FIRST GEAR FROM MUCH HIGHER GEAR CAUSING RAPID DECELERATION AND ALMOST REAR END COLLISION, PULLED IN REST AREA VEHICLE WOULD NOT RESPOND TO GEAR SELECT WHEN STOPPED AND WENT INTO NEUTRAL. TURNED OFF VEHICLE AND PUT INTO PARK LET SIT AND RESTARTED TRANS WORKED NOTICEABLE THUNK WHEN PUTTING INTO REVERSE AFTER LONG DRIVING NOW, VEHICLE IS ALL WHEEL DRIVE.

• 12/30/2015· STEERING

  POWER STEERING WENT OUT. TOWED TO FORD DEALER. THEY REPLACED THE STEERING GEAR ASSEMBLY ($2,145.00). TWO HUNDRED MILES LATER THE SAME THING HAPPENED AGAIN. TOWED TO THE SAME FORD DEALER, AFTER TWO DAYS THEY TELL ME THE TIRE PRESSURE WAS LOW. I DON'T BELIEVE IT BUT WILL DRIVE SOME MORE. WHEN THESE INCIDENTS OCCURRED WE WERE DRIVING ON STATE HIGHWAYS AT 40 MPH +/- PULLED OVER AND STOPPED AND LOWER SPEEDS THE VEHICLE WAS IMPOSSIBLE TO STEER. VEHICLE MILEAGE 72997 AND WE ARE ORIGINAL OWNER. *JS

• 12/29/2013· VEHICLE SPEED CONTROL

  WAS PULLING INTO GAS STATION TODAY AND BREAKING AT PUMP WHEN CAR SUDDENLY ACCELERATED. I APPLIED BREAK HARD, TIRES SPUN UNTIL I SHIFTED INTO NEUTRAL. I THEN SHIFTED INTO PARK AND TURNED OFF VEHICLE. RPMS HAD SHOT UP, DID NOT LOOK DOWN BUT COULD HEAR ENGINE REVVING. WOULD HAVE HIT SOMEONE IF I HAD NOT BEEN AT THE GAS PUMP. WILL TAKE VEHICLE TO DEALER ASAP FOR INSPECTION. THIS S THE THIRD TIME THIS HAS OCCURRED IN LAST 2 WEEKS. *TR

• 12/19/2013· FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE

  ORIGINAL OWNER 2010 FORD FLEX, ECOBOOST ENGINE: SUDDEN LOSS OF ENGINE POWER WITH SHUDDERING AND STALL IN FAST LANE; UP HILL WHILE PASSING AT SPEED, 60MPH TO 20MPH IN SECONDS CAUSING NEAR COLLISION FROM BEHIND. ENGINE WOULD NOT RECOVER, 20MPH IN FAST LANE WITH SEMI'S AND SPEEDING TRAFFIC, NO PULL-OFF AREA. CLEAR DRY DAY, TEMPERATURE AROUND 55 DEGREE. NOT THE FIRST TIME ENGINE SHUDDERING EXPERIENCED, BUT THE MOST DANGEROUS. ALWAYS OCCURS DURING ACCELERATION (PULLING OUT IN TRAFFIC OR PASSING, ETC.). BEGAN TO NOTICE LOSS OF POWER, WHINING AND GRINDING NOISES FROM TURBOS ABOUT TWO WEEKS AGO; SUBSEQUENT CATASTROPHIC FAILURE OF BOTH TURBO CHARGERS WITH BILLOWING BLACK SMOKE AND OIL DRIPPING FROM EXHAUSTS. 38K MILES, GARAGE KEPT, ALL SERVICE POINTS MAINTAINED, DRIVEN LIKE GRANDMOTHER SINCE NEW. FIST THE REAR BRAKES LOCKED UP WHILE DRIVING AT 18K MILES, NOW ENGINE FAILURE AT 38K. DO SOMETHING NTSB BEFORE THESE VEHICLES KILL SOMEONE! *TR

• 12/18/2017· STEERING

  THE POWER STEERING SYSTEM FAILED IN MY 2010 FORD FLEX WITH LESS THAN 80,000 MILES. THANKFULLY THE FAILURE DID NOT OCCUR WHILE WE WERE DRIVING. WE HAD THE CAR TOWED TO OUR MECHANIC WHO SAID THAT THE ENTIRE STEERING RACK NEEDED TO BE REPLACED. THE PART IS $1600 AND LABOR IS OVER $500. THERE IS AN ACTIVE RECALL OF THE 2011-2013 FORD FLEX MODEL YEARS FOR THE EXACT SAME PROBLEM. I CALLED FORD AND TOLD THEM I BELIEVED THERE WAS A SAFETY RELATED DEFECT IN THE 2010 FORD FLEX THAT IS THE SAME AS THE PROBLEM IN THE 2011 MY THAT CAUSED THE RECALL. THE REPRESENTATIVE SAID THAT BECAUSE THERE WAS NOT AN ACTIVE BULLETIN FOR THE 2010 MY, FORD WOULD DO NOTHING TO FIX THE PROBLEM. OBVIOUSLY THIS IS THE SAME PROBLEM THAT IS PRESENT IN LATER MODEL YEARS. FORD'S REFUSAL TO RECALL AND FIX THIS PROBLEM IS GOING TO KILL SOMEONE. IF THE POWER STEERING HAD GONE OUT WHILE WE WERE DRIVING, THERE SURELY WOULD HAVE BEEN A WRECK.

• 12/18/2015· ENGINE

  WHILE WAITING AT A LIGHT IN MY 2010 FORD FLEX THE ENGINE WAS IDLING ROUGH, AFTER THE SIGNAL TURNED GREEN THE POWER SEEMED LOW AND SLUGGISH AS I ACCELERATED. WHEN I WAS AT ABOUT 45 MPH THE ENGINE POWER RETURNED AND SEEMED MORE NORMAL, SUDDENLY WITHOUT NOTICE THE ENGINE TURNED OFF AND ALL DASH LIGHTS ILLUMINATED. I WAS ABLE TO PULL INTO A DRIVE WAY BUT WAS VERY HARD AS THERE WAS NO POWER STEERING. I WAS ABLE TO COAST TO A STOP SAFELY. ONCE STOPPED THERE WAS A VERY STRONG SMELL OF COOLANT. I OPENED THE HOOD AND FOUND A LARGE AMOUNT OF COOLANT ON RIGHT SIDE OF ENGINE. MY CAR WAS TOWED TO MY HOME TO FIGURE OUT WHAT THE ISSUE COULD BE. ON FURTHER INSPECTION IT IS SUSPECTED THAT THE WATER PUMP FAILED WHICH IS INTERNAL TO THE TIMING CHAIN COVER AND THEREFORE DUMPED A LARGE AMOUNT OF COOLANT INTO THE CRANKCASE WHICH THEN CONTAMINATED THE ENGINE OIL AND OVER FILLED THE OIL PAN. I WAS FORTUNATE THAT THIS OCCURRED ON A CITY STREET AND NOT ON THE FREEWAY AS THIS COULD HAVE CAUSED A MAJOR ACCIDENT. ON FURTHER RESEARCH I HAVE FOUND THIS HAS OCCURRED MANY TIMES. THE ENGINE IN QUESTION IS THE CYCLONE ENGINE AND IS FORDS LATEST V6 FAMILY OF GASOLINE ENGINES INTRODUCED IN 2006, AND IS KNOWN AS THE DURATEC 35 WHICH DISPLACES 3.5 L, THE DURATEC 37 WHICH DISPLACES 3.7L AND THE ECOBOOST 35 WHICH IS A TWIN TURBO CHARGED VARIANT OF THE DURATEC 35, THESE ENGINES ARE INSTALLED IN THE FOLLOWING VEHICLES, 2007'PRESENT FORD EDGE, 2010'2012 FORD FUSION SPORT, 2011'PRESENT FORD MUSTANG, 2009'PRESENT FORD FLEX, 2010'PRESENT FORD TAURUS SHO, 2013'PRESENT POLICE INTERCEPTOR SEDAN, 2011'PRESENT FORD EXPLORER, 2013'PRESENT FORD POLICE INTERCEPTOR UTILITY, 2011'PRESENT FORD F-150, 2015'PRESENT FORD EXPEDITION/EXPEDITION EL, 2014'PRESENT FORD TRANSIT, 2015'PRESENT LINCOLN NAVIGATOR/NAVIGATOR L, 2010'PRESENT LINCOLN MKS, 2010'PRESENT LINCOLN MKT, 2007'PRESENT LINCOLN MKX, 2007'PRESENT MAZDA CX-9(MZI).

• 12/13/2024· STRUCTURE

  Water ingress into rear side door latch - froze - door opened while car was in motion

• 12/12/2017· ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

  WHEN I DRIVE MY VEHICLE & APPLY THE BRAKE, THE BRAKE PEDAL VIBRATES & THE RPMS INCREASE AND THE VEHICLE STALLS OUT. WHEN MY HEAT IS ON HIGH WHETHER VENTS OR THE FLOOR, AND APPLY THE BRAKE WHILE DRIVING, THE BRAKE PEDAL VIBRATES AND THE RPMS INCREASE AND THE VEHICLE STALLS OUT.

• 12/12/2017· STEERING

  POWER STEERING ASSIST AND ADVANCETRAC BOTH FAILED AT THE SAME TIME. IT IS SHOWING ON THE DRIVER INFORMATION SCREEN. THERE ARE NO CODES WITH A CODE READER.

• 12/09/2019· FUEL/PROPULSION SYSTEM,UNKNOWN OR OTHER

  THE CAR'S FUEL GAUGE WILL SUDDENLY DROP TO EMPTY AND THE CAR WILL RUN OUT OF FUEL. BY DOING SOME RESEARCH THIS IS A VERY COMMON PROBLEM WITH FORD FLEX AND IT IS VERY DANGEROUS. THIS HAS HAPPENED MULTIPLE TIMES AND THE MOST RECENT WAS THIS WEEKEND WHEN MY WIFE WAS DRIVING ON THE INTERSTATE AND IT DIED IN TRAFFIC. VERY DANGEROUS

• 12/04/2014· FUEL/PROPULSION SYSTEM

  GAS TANK WILL NOT FILL PROPERLY, WHEN CALLED DEALER, WAS TOLD THERE ARE "PROBABLY SPIDERS IN THE GAS TANK, THEY GET INTO THE FILTER AND BUILD WEBS AND CAUSE THIS PROBLEM, WILL COST YOU $275.00 FOR US TO CHECK, NOT COVERED BY WARRANTY, THIS HAPPENS OFTEN WITH THE CAPLESS GAS TANKS". *TR

• 12/02/2014· ENGINE AND ENGINE COOLING

  TL* THE CONTACT OWNS A 2010 FORD FLEX. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED. NO WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE AIR FILTERS NEEDED TO BE CLEANED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THIS ISSUE. THE FAILURE MILEAGE WAS 52,843. THE VIN WAS UNAVAILABLE.

• 11/27/2017· ENGINE

  PISTON RINGS FAILED AT 103,000 MILES. TOTAL LOSS OF COMPRESSION AND BILLOWING WHITE SMOKE PRODUCED FROM THE EXHAUST. ALWAYS SERVICED REGULARLY.

• 11/25/2013· VEHICLE SPEED CONTROL

  2010 FORD FLEX. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION. *SMD THE CONSUMER STATED ABOUT TWO WEEKS AGO, WHILE STOPPED AT A RED LIGHT, THE VEHICLE SUDDENLY LURCHED FORWARD. HE WAS ABLE TO BRAKE THE VEHICLE, SO IT TRAVELED ONLY ABOUT 5 TO 10 FEET. LAST WEEK, THE SAME SCENARIO OCCURRED AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER. A DIAGNOSIS REVEALED THERE WAS A PROBLEM WITH THE ELECTRONICS, AND THE ACCELERATOR UNIT WAS REPLACED.

• 11/24/2015· STEERINGCrash

  ACCELERATED FROM DRIVE MAKING SHARP RIGHT TURN ONTO BUSY STATE ROUTE ROAD. POWER STEERING ABRUPTLY FAILED WHILE ACCELERATING WITH FRONT WHEELS TURNED SHARPLY TO PASSENGER SIDE. STEERING WAS IMPOSSIBLE TO MOVE BACK TO CENTER POSITION IN SPITE OF PULLING WITH ALL MY MIGHT (MUSCULAR BUILD). APPLIED BRAKES SHARPLY; VEHICLE EXITED ROAD AND IMPACTED CURB WITH FRONT TIRES..WIFE, AND TWO SMALL CHILDREN PRESENT IN VEHICLE AND TRAFFIC AT SPEED ON ROAD. ONCE STATIC; STEERING WHEEL LOCKED IN POSITION; COMPLETELY UNABLE TO BUDGE WHEEL WITH VEHICLE STATIC. CONDUCTED RESEARCH; IDENTIFIED FORD RECALL FOR MODEL YEARS 2011 AND ABOVE WITH IDENTICAL PROBLEM. INFORMED FORD DESIGNED FLAWED AND UNSAFE STEERING RACK IN HUNDREDS OF THOUSANDS OF VEHICLES; BUT MY 2010 FLEX IS NOT COVERED UNDER RECALL. REPAIR REQUIRES COMPLETE REPLACEMENT OF ELECTRIC STEERING RACK AND RELATED COMPONENTS. REPAIR COST APPROXIMATED AROUND 3K. VEHICLE PURCHASE NEW IN 2010, ONLY 51K MILES (JUST OUT OF WARRANTY). FORD TELLS ME TO TAKE A HIKE. I AM PHYSICALLY DISABLED AND ON SOCIAL SECURITY DISABILITY. IT IS WINTER, WE HAVE NO OTHER VEHICLE. THIS IS CRIMINAL NEGLIGENCE; WHY HAVE YOU EXCLUDE 2010 AND PRIOR MODEL YEARS IN RECALL WITH IDENTICAL COMPONENT FAILURES? *TR...UPDATED 03-10-16 *BF; 4/27/18*JB *TR

• 11/24/2014· AIR BAGSCrash

  TL* THE CONTACT OWNS A 2010 FORD FLEX. WHILE DRIVING 25 MPH THE CONTACT CRASHED HEAD ON INTO ANOTHER VEHICLE AFTER THE OTHER VEHICLE FAILED TO STOP AT A STOP SIGN. THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED PRIOR TO THE CRASH. THE AIR BAGS FAILED TO DEPLOY. THE POLICE ADVISED THE CONTACT THAT DUE TO THE IMPACT THE AIR BAGS SHOULD HAVE DEPLOYED. THE FIRE DEPARTMENT HAD TO FORCE THE DOOR OPEN IN ORDER TO REMOVE THE CONTACT FROM THE VEHICLE. THE CONTACT ADVISED THE DEALER THAT THE AIR BAG LIGHT WAS ILLUMINATED AND THE DEALER STATED THAT WAS A SIGN THAT THE AIR BAG WAS NOT FUNCTIONING; HOWEVER, THE AIR BAG LIGHT WAS ALSO ILLUMINATED WHEN THE VEHICLE WAS PURCHASED. THE CONTACT ADVISED THE POLICE AND THE DEALER THAT SHE THOUGHT THE AIR BAG LIGHT WAS SUPPOSE TO REMAIN ON TO INDICATE THAT IT WAS FUNCTIONING PROPERLY. THE DEALER ADVISED THE CONTACT TO CALL THEM REGARDING THE AIR BAG FAILURE AFTER SHE SPOKE TO THE MANUFACTURER AND THE BODY DAMAGE WAS REPAIRED. THE VEHICLE WAS BEING REPAIRED. THE CONTACT WAS INJURED AND CONTINUED TO EXPERIENCE CONSTANT PAIN. THE OTHER DRIVER IN THE VEHICLE THAT CAUSED THE CRASH WAS ALSO INJURED. THE CONTACT REQUIRED IMMEDIATE MEDICAL ATTENTION. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 98,000.

• 11/20/2014· ENGINE AND ENGINE COOLING,VISIBILITY

  HEATER BLOWS COOL AIR WHEN IN IDLE OR PARKED. *TR

• 11/20/2012· SEATS

  TL* THE CONTACT OWNS A 2010 FORD FLEX. THE CONTACT STATED THAT THE REAR PASSENGER SEAT FAILED TO STAYED LATCH DOWN. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE CUDDLE CATCH THAT HOLDS THE SEAT IN PLACE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 43,000 AND THE CURRENT MILEAGE WAS 45,000.

• 11/17/2017· ENGINE

  ENGINE STALLS OUT, WHILE DRIVING THE CAR AROUND TOWN. HAS OCCURRED TWICE, SEPARATED BY A FEW WEEKS. NO WARNING, OR ENGINE TROUBLE OR INDICATOR LIGHTS PRIOR OR AFTER THE EVENT. OCCURS WHILE DRIVING A LOW TO MODERATE SPEED BOTH TIMES, ABOUT 30 MPH. CAR CAN BE RESTARTED IMMEDIATELY AFTER AND DRIVES FINE. HAVE HAD MECHANICS CHECK FUEL AND AIR SENSORS AND LINES AND FIND NO OBVIOUS DEFECTS. OTHER FORD FLEX OWNERS REPORT SIMILAR PROBLEM SINCE 2009. RUMOR IS THAT REPLACING THE THROTTLE BODY CORRECTS THE ISSUE.

• 11/14/2014· AIR BAGSCrash

  TL* THE CONTACT OWNS A 2010 FORD FLEX. WHILE WAITING AT A TRAFFIC LIGHT, A VEHICLE TRAVELING APPROXIMATELY 40 MPH CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF A THIRD VEHICLE. THE VEHICLE WAS DESTROYED AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED CONTUSIONS TO THE ABDOMEN AND A LEFT SHOULDER INJURY, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE AIR BAG FAILURE. THE FAILURE MILEAGE WAS 46,000. UPDATED 12/22/14*LJ UPDATED 01/20/15

• 11/13/2016· AIR BAGSCrash

  SIDE AIR BAGS FAILED TO DEPLOY AFTER SIDE IMPACT. ONLY STEERING WHEEL AIR BAG DEPLOYED.

• 11/08/2016· STEERING

  APPROXIMATELY 5 MONTHS AGO I WENT TO GO START MY 2010 FORD FLEX AND I HAD NO POWER STEERING. I COULD NOT STEER MY CAR AT ALL, AFTER SITTING FOR ABOUT 20 MINUTES I RE-STARTED MY VEHICLE AND THE STEERING WAS BACK TO NORMAL. SINCE THEN I HAVE HAD INTERMITTENT PROBLEMS WITH MY POWER STEERING. OCCASIONALLY WHEN I START MY VEHICLE I HAVE NO POWER STEERING, IF I TURN THE STEERING WHEEL SLIGHTLY LEFT OR RIGHT IT WILL COME BACK ON. I HAVE NO WARNING LIGHTS ON MY DASHBOARD FOR THIS, BUT I HAVE HAD ON OCCASION THE TRACTION CONTROL LIGHT COME ON BUT ONLY FOR A COUPLE OF MINUTES, THEN IT GOES AWAY. I HAVE TAKEN IT TO FORD AND THEY CLAIMED I HAD A FAULT CODE FOR THE POWER STEERING, BUT COULD NOT SEND ME ANY INFO ON IT. LUCKILY THIS HAS NOT HAPPENED WHILE THE VEHICLE IS BEING DRIVEN, IT'S USUALLY UPON STARTING. IT SEEMS BASED ON THE RECALL OF 2011-2014 THAT FORD WOULD HAVE INCLUDED THE 2010 VEHICLES. IF THIS HAPPENS WHILE I'M DRIVING IT COULD HAVE SERIOUS CONSEQUENCES.

• 11/07/2019· ENGINE

  2010 FORD FLEX WITH DURATEC 3.5L ENGINE - SUDDEN WATER PUMP FAILURE CAUSES COOLANT TO FLOOD THE ENGINE, WHICH CAN CAUSE THE ENGINE TO OVERHEAT AND CUT OFF WHILE DRIVING, WITHOUT WARNING. THIS HAPPENED TO ME WHILE DRIVING TO WORK. LUCKILY I WAS ABLE TO PULL OFF THE ROAD SAFELY. THERE ARE MANY OTHERS WITH THIS ENGINE WHO HAVE HAD THIS PROBLEM, BECAUSE THE WATER PUMP IS INSIDE THE ENGINE-- SEE E.G. HTTP://WWW.CARPROBLEMZOO.COM/FORD/FLEX/WATER-PUMP-PROBLEMS.PHP AND HTTPS://WWW.KTMC.COM/FORD-LINCOLN-WATER-PUMP-ENGINE-FAILURE .

• 11/06/2014· SEAT BELTS

  2010 FORD FLEX SECOND ROW PASSENGER CENTER SEAT BELT RETRACTOR STUCK. CHILD RELEASED STUCK SEAT BELT, LOWER CENTER SEAT WHICH IS NOW ALSO IN A STUCK POSITION. NO WAY TO GET TO RETRACTOR OR RAISE SEAT. *TR

• 10/31/2023· ENGINE AND ENGINE COOLING

  The contact owns a 2010 Ford Flex. The contact stated while driving 50 MPH, the steering wheel became firm, and the vehicle lost motive power. The contact pulled over to the side of the road and was able to restart the vehicle after 3 attempts. No warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the failure was due to the oil mixing with the coolant. The manufacturer was made aware of the failure and determined that the vehicle was not under warranty. The failure mileage was approximately 148,000.

• 10/31/2014· FUEL/PROPULSION SYSTEMCrash

  MY WIFE AND I WERE PREPARING TO PULL INTO A PARKING SPACE, OUTSIDE OF AN APPLEBEE'S RESTAURANT. WHEN SHE TAPPED ON THE GAS PADDLE TO PULL INTO THE PARKING SPACE, THE VEHICLE LUNGED FORWARD EXTREMELY FAST, CAUSING THE VEHICLE TO JUMP THE CURB. HERE IMMEDIATE REACTION WAS PRESSING THE BRAKE, BUT THE VEHICLE DID NOT STOP UNTIL IT CRASHED INTO THE RESTAURANT. THANKFULLY THERE WERE NOT ANY CIVILIANS WALKING IN FRONT OF THE VEHICLE. THE ONLY PERSON THAT WAS INJURED IS MY WIFE. THE LANDSCAPE AND THE BUILDING WAS DAMAGED; ALONG WITH OUR VEHICLE. OVER $7,500 DOLLARS WORTH OF DAMAGE TO THE VEHICLE. *TR

• 10/31/2013· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2010 FORD FLEX. THE CONTACT ATTEMPTED TO FILL THE FUEL TANK WHEN HE OVERFLOW VALVE FAILED. THE CONTACT ALSO MENTIONED THAT SPORADICALLY, THE VALVE WOULD NOT ALLOW THE FUEL TANK TO BE FILLED TO CAPACITY AND WHEN ATTEMTPING TO FILL THE TANK, IT WOULD OFTEN TAKE APPROXIMATLEY 30 MINUTES TO FILL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 66,000.

• 10/30/2017· STEERING,FUEL/PROPULSION SYSTEM

  PURCHASED A PRE-CERTIFIED 2010 FORD FLEX AT VERMONT DEALERSHIP 3.07.2014 WITH A PREMIUM EXTENDED WARRANTY PLAN. TRAVEL BETWEEN VERMONT AND NEW YORK. APPROXIMATELY APRIL /MAY 2017 NOTICED POWERFUL SMELL OF GASOLINE AFTER FILLING VEHICLE, COULDN'T CLOSE GARAGE DUE TO SMELL AND PARKED AWAY FROM OTHERS. GARAGE REPLACED ROTTED FILL NECK YOKE 5.12.2017. PROBLEM SEEMED TO ABATE BUT PERSISTED , NOW IN GARAGE AND EXTENSIVE WORK TO DROP GAS TANK WHERE THE METAL FLANGE CONNECTING FUEL LINE AND PUMP TO THE TANK IS TOTALLY CORRODED. THERE IS A RECALL ON OTHER FORD VEHICLES FOR SALT CORROSION FROM ROAD SALT TO THE FUEL TANK CAUSING DANGEROUS LEAKS. I COULD HAVE BLOWN UP AND MY HOME FROM THIS !! THAT RECALL TARGETS NORTHERN STATES SUCH AS THE ONE I PURCHASED MY CAR INCLUDING VERMONT AND NEW YORK RECALL NUMBER 15S3. NO FIRE AS A) I WAS VERY LUCKY B) IT'S IN THE GARAGE WITH A HUGE BILL. *JS

• 10/30/2014· AIR BAGS

  AFTER WORK ON THE VEHICLE AT TWO FORD AUTHORIZED DEALERSHIP FACILITIES FOR ISSUES NOT RELATED TO THE AIR BAGS, THE AIR BAG LIGHT IN THE INSTRUMENT CLUSTER CAME ON AND HAS STAYED ON SINCE. I HAD THE CODE READ SINCE THEN AND IT COMES BACK AS AN OPEN CIRCUIT IN THE RH FRONT AIR BAG. I REALIZE THAT THE SUBJECT VEHICLE IS OUT OF WARRANTY BUT AS A FORMER VEHICLE ELECTRICAL ENGINEER A FORD I PRESUME THAT AN INOPERATIVE RH FRONT AIR BAG SYSTEM IS DANGEROUS TO THE DRIVING OF THE VEHICLE GOING FORWARD AND WOULD HOPE THAT NHTSA WOULD PROTECT ME FROM THE FACT THAT FORD'S OWN RECALL SITE IS TELLING ME THERE IS NO ISSUE. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT, AND ANY ISSUE WITH THE AIR BAG SYSTEM MUST BE WITH THE DESIGN AND/OR THE MANUFACTURING OF THE RESPECTIVE PARTS. *TR

• 10/28/2010· SERVICE BRAKES, HYDRAULIC

  2010 FORD FLEX HAS BEEN INTO THE DEALER THREE SEPARATE TIMES FOR BRAKE ISSUES. THE FIRST TIME NOTHING WAS FOUND AND NOTHING WAS RESOLVED. THE SECOND TIME WAS FOR THE TSB TO REPAIR THE ISSUE THAT WAS NOT FOUND ON THE FIRST VISIT. THE THIRD TIME WAS FOR REAR BRAKES THAT HAD AN INITIAL GRINDING NOISE THAT YOU COULD ALSO FEEL IN THE BRAKE PEDAL ALONG WITH THE SMELL OF SMOKE WHEN DRIVEN. THE DEALER CHARGED A $70 DIAGNOSTIC FEE TO STATE THE BRAKES NEEDED TO BE REPLACED. THIS WAS THE OBVIOUS REASON ON WHY THE CAR WAS BROUGHT TO THE DEALER IN THE FIRST PLACE. NOT ONLY DID THE BRAKES DISINTEGRATE BUT IT HAD ALSO RUINED THE ROTORS. IN WHICH THEY ARE ASKING FOR THE COST OF LABOR AND PARTS TO REPAIR THE DAMAGE. *TR

• 10/25/2019· ENGINE

  WE HAVE REPLACED THE TURBOS IN OR FORD FLEX ECOBOOST 5 TIMES WITHIN 2.5 YEARS!! THE FRONT AND REAR TURBOS BOTH JUST WENT AGAIN WITHIN ONE MONTH OF EACH OTHER!! WE WERE FINALLY TOLD BY A LINCOLN MECHANIC THE ISSUE IS A BAD/FAULTY OIL SEPERATOR MADE BY FORD. IT IS PUSHING TOO MUCH OIL INTO THE TURBOS CAUSING THEM TO LITERALLY BLOW UP!! SMOKE EVERYWHERE AND CAR IS UNDRIVABLE. I HAVE SMALL CHILDREN AND THIS IS COMPLETELY UNSAFE AND DANGEROUS!!

• 10/25/2012· POWER TRAINFire

  SUDDEN LEAKING PTU CAUSED FAILURE AND FLUID TO CATCH FIRE WHILE DRIVING 40 MPH WHEN EXPOSED TO EXHAUST DIRECTLY UNDER UNIT . DAMAGE ALSO RESULTED IN TRANSMISSION HOUSING DAMAGE AND SEVERE POWERTRAIN FAILURE. FORD HAD TWO TBS TO REPLACE PTU HOWEVER NOT ISSUED ANY RECALL. *TR

• 10/25/2011· POWER TRAIN

  TL* THE CONTACT OWNS A 2010 FORD FLEX. THE CONTACT STATED THAT THE VEHICLE WAS VIOLENTLY JERKING INTERMITTENTLY. THE DEALER MADE FOUR ATTEMPTS TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 20,000. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

• 10/21/2016· STEERING

  THE ELECTRIC POWER STEERING ASSIST SYSTEMS INTERMITTENTLY FAILS RESULTING IN THE LOSS OF STEERING. THIS HAPPENS MOSTLY AT STARTUP AND MOST OF THE TIME REQUIRES TURNING THE ENGINE OFF AND THEN RESTARTING THE ENGINE TO GET THE ELECTRIC POWER STEERING ASSIST SYSTEMS TO FUNCTION. I HAVE HAD THE VEHICLE TO A FORD DEALER FOR THIS PROBLEM BUT THEY REFUSE TO DO ANYTHING ABOUT IT UNLESS THEY SEE IT HAPPEN, WHICH WOULD BE VERY DIFFICULT TO DO SINCE IT IS A KNOWN INTERMITTENT PROBLEM. MY UNDERSTANDING IS THAT THERE IS A RECALL FOR THIS EXACT PROBLEM FOR 2011 - 2013 FORD FLEX'S. FOR SOME REASON THE 2010 FLEX IS NOT INCLUDED IN THE RECALL. THIS HAS BEEN HAPPENING FOR ABOUT SIX WEEKS NOW BUT AGAIN THE PROBLEM IS VERY INTERMITTENT. AT THIS POINT I AM AFRAID FOR THE SAFETY OF MYSELF AND MY FAMILY.

• 10/20/2020· VEHICLE SPEED CONTROL,SERVICE BRAKES

  WHEN I PRESS ON GAS IT JERKS AND FEELS LIKE ITS STRAING TO KICK UP.DRAGGING NO GAS ITS PULLING. AND WHEN I BREAK THE PEDDLES PUSH BACK AND MAKE WEIRD NOISES.IT SOMETIMES DON'T STOP .THE RADIO BUTTONS DOESN'T WORK NONE OF THEM.I PURCHASED THIS VEHICLE 08/15/2020

• 10/10/2014· FUEL SYSTEM, GASOLINE

  THIS IS A HUGE SAFETY ISSUE WE HAVE RUN OUT OF GAS ON THE FREEWAY TWO TIMES THE GAUGE WILL SAY 70 MILES TO EMPTY AND 30 SECONDS LATER GOES TO ZERO THE CAR RUNS OUT IF GAS IN THE CAR SHUT DOWN ON THE FREEWAY WITH MY CHILDREN IN THE CAR I HAVE ALSO RUN OUT OF GAS ON THE STREET I TOOK IT AND PAY $200 TO A MECHANIC WHO IS NOT ABLE TO FIX IT THE FORD DEALER SAID THEY CAN'T FIGURE OUT WHAT'S WRONG WITH IT BUT RECOMMENDED A $700 FUEL SENDING UNIT HOWEVER THEY WERE UNSURE IF THIS WOULD FIX THE PROBLEM THIS IS A MAJOR SAFETY ISSUE A TIME HASSLE AND VERY STRESSFUL ON A FOUR-YEAR-OLD CAR THAT I'VE TAKEN VERY GOOD CARE OF. WHEN THIS HAPPENS AND I GO TO FILL UP THE TANK THE GAS TANK ISN'T ACTUALLY EMPTY EVEN THOUGH IT SAYS IT IS AND THE CAR SHUTS DOWN. *TR

• 10/08/2010· SERVICE BRAKES, HYDRAULIC

  2010 FORD FLEX. CONSUMER WRITES REGARDING PROBLEM WITH BRAKES *TGW THE CONSUMER STATED THE PROBLEM HE EXPERIENCED WITH THE BRAKES ONLY HAPPENED FOR A SHORT TIME AFTER THE VEHICLE HAS BEEN STATIONARY FOR SEVERAL HOURS. THE CONSUMER STATED THE BRAKE PEDAL WAS VERY STIFF WHEN THE VEHICLE WAS FIRST STARTED. ONCE HE BEGAN DRIVING, THE PEDAL WAS SO STIFF, IT FELT AS THOUGH THE VEHICLE WAS NOT GOING TO STOP, THE CONSUMER STATED HE HAD TO APPLY THE BRAKE VERY HARD AND EVENTUALLY THE VEHICLE STOPPED. AFTER DRIVING ABOUT 3/4 OF A MILE, THE BRAKES SEEMED FINE. THE CONSUMER HAS BEEN TO THE DEALER ON FOUR SEPARATE OCCASIONS. THE FIRST TIME, THE DEALER STATED A NEW BRAKE BOOSTER WAS NEEDED WHICH WAS REPLACED UNDER WARRANTY. THE PROBLEM SEEMED TO BE FIXED INITIALLY, BUT IT SLOWLY RETURNED. THE CONSUMER RETURNED TO THE DEALER AND THEY CONFIRMED THE PROBLEM. HOWEVER, FORD LATER STATED THEY DID NOT HAVE A FIX FOR THE PROBLEM. AN ENGINEER FROM CORPORATE THEN CAME OUT AND TESTED THE VEHICLE AND SAID THERE WAS NOTHING WRONG. *JB

• 10/07/2016· STEERING

  WHILE DRIVING HOME THE SERVICE POWER STEERING/SERVICE ADVANCETRAK WARNING CAME ON. I WAS ABLE TO DRIVE THE ADDITIONAL 5 MILES OR SO TO GET HOME WITHOUT HAVING ANY MAJOR STEERING ISSUES. THE STEERING FELT DIFFERENT, BUT WAS STILL CONTROLLABLE. UPON ARRIVING HOME, I TURNED THE VEHICLE OFF AND BACK ON. I WAS SEEING IF THE WARNING DISAPPEARED, BUT NOW IT SAID SERVICE POWER STEERING NOW. AT THIS POINT THE STEERING WHEEL WAS ALMOST IMMOVABLE. I WAS ABLE TO GET THE VEHICLE DOWN TO THE STREET, WHERE I HAD IT TOWED TO THE CLOSEST FORD DEALERSHIP. I RECEIVED A CALL STATING THAT THE RACK AND PINION STEERING GEAR WAS IN NEED OF REPLACEMENT. WE PURCHASED THE VEHICLE IN THE FALL 2015 WITH ABOUT 78000 MILES ON IT. CURRENTLY WE HAVE ABOUT 94000 MILES ON IT. I HAVE NOTICED THAT THE NEWER MODEL YEARS WITH THE SAME ENGINE HAVE HAD A SIMILAR DEFECT PROMPTING A RECALL. I FIND IT HARD TO BELIEVE THAT A SIMILAR PROBLEM COULD HAVE OCCURRED WITH THE EXACT SAME SCENARIO. THE DEALERSHIP HAS RESPONDED WITH AN ESTIMATE FOR $2200+. WITH THE VEHICLE HAVING LESS THAN 100000 MILES AND NOW REQUIRING SUCH A MAJOR REPAIR, I PERSONALLY FEEL AS THOUGH FORD HAS SOME RESPONSIBILTY. LUCKILY I WAS ABLE TO MAKE IT HOME WITH MY VEHICLE, BUT IF I HAD TO HAVE DRIVEN ANY FURTHER AWAY WHAT COULD HAVE HAPPENED? PLEASE HELP NOT JUST ME BUT OTHER OWNERS OF THE SAME MY2010 VEHICLES.

• 09/29/2015· ENGINE

  TL* THE CONTACT OWNS A 2010 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A MISFIRE ON CYLINDER NUMBER 3 AND 2 AND THAT THE FUEL INJECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER, THE FAILURE RECURRED WHILE DRIVING APPROXIMATELY 50 MPH. THE VEHICLE RESTARTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

• 09/22/2019· EXTERIOR LIGHTING,UNKNOWN OR OTHER

  BLUE FLASHING LIGHT HAS COME ON LEFT SIDE DRIVERS SIDE ABOVE THE EMERGENCY BRAKE UNDERSIDE OF THE DASH. STAYS ON EVEN AFTER CAR IS TURNED OFF.

• 09/22/2011· ENGINE AND ENGINE COOLING,POWER TRAIN

  AFTER OWNING THE NEW VEHICLE FOR THREE MONTHS IT STARTED RANDOMLY SLIPPING INTO NEUTRAL. AT FIRST, IT DID THIS WHEN ACCELERATING FROM A STOP (WHICH IS VERY DANGEROUS IN BUSY INTERSECTIONS, LEFT TURNS AND MERGING). IT NOW DOES IT THEN AND IN ADDITION AT HIGHWAY SPEEDS - 50+. IT ALSO AT TIMES HAS ENGINE SURGES WHEN AT A COMPLETE STOP. IT ALSO SURGES AND HESITATES AT 45MPH TO HIGHWAY SPEEDS, AT TIMES CAUSING SUCH A SPEED VARIANCE THAT IT WILL SHUT CRUISE CONTROL OFF, SLIP INTO NEUTRAL AND RAPIDLY DECELERATE BEFORE CORRECTING ITSELF. THERE HAVE BEEN 5 REPAIR ATTEMPTS AT A FORD DEALERSHIP. THEY HAVE NOT BEEN ABLE TO DETERMINE THE PROBLEM. THEY SENT IT HOME WITH ME UNTIL IT DOES IT "ALL THE TIME" OR BREAKS DOWN. *TR

• 09/20/2025· STEERING

  Leaving home to go to the grocery store and as I exited my street a dash warning came on stating "Power Steering Assist" fault Steering wheel locked up making it impossible for me to steer. Fortunately this happened in a spot where there was no other traffic and I was able to just turn off the car and restart and the message was gone and my steering was restored. I am now terrified to drive my car because if this had happened in traffic there could have been a serious accident because steering capability was non existent. . In reading online this is a very common problem with my make and model and apparently there was a recall by Ford for 2011 and later cars but not 2010 even though it is a "known problem" at dealerships. For me this now seems intermittent but in calling the dealership they know of the issue. It would cost me about $2200 to fix. I am happy to provide my vehicle for inspection. Thank you so much for your help ... greatly appreciated

• 09/14/2022· UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

  My 2010 Ford Flex began inadvertently surging forward in acceleration without me making it do this exactly 3 months after I purchased the vehicle. The Ford Dealer was unable to re-produce the problem on several occasions and said my vehicle was fine. No error messages reported in the computer. This has continued to happen sporadically since ownership. I have had another Ford Dealership (as well as an independent mechanic) try and reproduce and diagnose the problem with no luck. Several weeks ago I was driving my vehicle in my residential neighborhood when all of a sudden my car surged forward with great acceleration with no warning. I had to swerve into a driveway and cut the vehicle off to get the vehicle under control. I am 82 and have a heart condition. This safety issue is critical as someone could get hurt or killed. Ford has several complaints of this happening with several models. I believe it is a Ford design flaw in the vehicles electronic throttle system. Ford Corporate was put on notice of these events after the latest safety event. Please, I urge the NHTSA to issue a recall before lives are lost. I can no longer drive this vehicle as I am concerned someone is going to get hurt. It is being towed to the Ravenel Ford Dealership for inspection and diagnosis again.....

• 09/14/2014· SERVICE BRAKES

  HEARD NOISE FROM FRONT BRAKES, LIKE SOMETHING WAS LOOSE WHEN BRAKING. TOLD THAT THE BOLTS FOR THE CALIPERS WERE NOT CORRECT AND THIS WAS A KNOWN ISSUE. WAITED FOR PARTS TO COME IN AND HAD REPLACED. NO OTHER ISSUES WITH FRONT BRAKES. JUST HAD FRONT REPLACED AT 75,000 MILES. REAR BRAKES I HAVE HAD IN AT LEAST EVERY SIX MONTHS TO HAVE EVALUATED OR WORKED ON. HEARD SQUEALING NOISE FROM REAR PASSENGER BRAKES AND ROTOR WOULD GET HOT. I THOUGHT THE CALIPER WAS FREEZING. I KEPT TAKING IT IN AND WAS TOLD THAT IT WAS THE METALLIC PADS UNTIL FINALLY I STOPPED IN AND SHOWED THE RED HOT ROTOR. REPLACED BOTH REAR ROTORS, CALIPERS AND PADS. HAD TO REPLACE AGAIN AFTER 6 MONTHS AND THEN 1 YEAR LATER. I AGAIN THOUGHT THE CALIPERS WERE NOT FUNCTIONING PROPERLY. THEY "CLEANED" MY SLIDERS AND TURNED MY ROTORS. LESS THAN 2 MONTHS LATER, I TOOK TO MY TIRE DEALER FOR TIRE ROTATION AND THEY STATED MY BACK PASSENGER CALIPER WAS FROZEN AND UNEVEN WEAR ON MY PADS WERE NOTICED. I TOOK TO DEALER AND THEY DENIED THE CALIPERS WERE BAD. CHANGED PADS AND TURNED ROTORS AGAIN. PADS ON EACH REAR WHEEL HAD ONE PAD THAT LOOK LIKE IT CAME BRAND NEW OUT OF THE BOX AND THE OTHER WAS DOWN TO METAL.THEY TOLD ME THE SLIDERS NEED TO BE CLEANED ON A REGULAR BASIS AS PART OF THE MAINTENANCE ON THE CAR. I STATED WHERE IN MY OWNERS MANUAL IS THIS AND DIDN'T YOU JUST DO THAT A MONTH AND A HALF AGO? ALSO HAD TO HAVE FRONT PASSENGER WHEEL BEARING REPLACED TWICE WHEN CALIPERS WERE REPLACED AND I HEAR THE NOISE AGAIN WITH THIS LAST ISSUE BUT THEY ARE CALLING IT "TIRE NOISE" WHICH IS WHAT THEY TOLD ME THE OTHER TIMES. DRIVER SIDE BACK WHEEL BEARING HAD TO BE CHANGED WITH A CALIPER ISSUE - THEY TRIED TO TELL ME AFTER HAVING THE CAR FOR A WEEK THAT IT WAS TIRE NOISE. I TOOK TO AN INDEPENDENT REPAIR SHOP AND THEY DIAGNOSED IMMEDIATELY THE BAD BEARING. TOOK BACK TO DEALER AND THEY ADMITTED IT WAS THE BEARING AND REPLACED. *TR

• 09/13/2010· SERVICE BRAKES, HYDRAULIC

  2010 FLEX LIMITED IN APRIL 2010 I NOTICED A GRINDING SOUND FROM THE FRONT ROTORS, ESPECIALLY WHEN ROADS WERE WET. WENT TO THE DEALER AND WAS TOLD THEY HAD A TECHNICAL BULLETIN ON A FIX FOR IT--FOR VEHICLES UNDER 18,000 MILES. THE VEHICLE HAD ABOUT 14,000 ON IT AT THE TIME. I DON'T KNOW WHAT THEY FIXED OR TRIED TO FIX. LATER IN THE SUMMER, IT RETURNED, AGAIN MORE PRONOUNCED WHEN RAINING. WHEN REPORTING IT TO THE DEALER, THE DEALER SERVICE REP SAID THAT THE COMPANY WAS AWARE OF THE PROBLEM BUT HAD NOT COME UP WITH A FIX--BUT IT WAS OK TO DRIVE. MY WIFE TOOK IT IN AND REPORTED THE PROBLEM GETTING WORSE. THEY DIDN'T BELIEVE HER. I TOOK IT IN AND THEY BELIEVED ME. THEY ORDERED THE PARTS TO REPAIR IT. I HEARD NOTHING AFTER THREE WEEKS, SO I STOPPED BY THE DEALER; OH, THEY JUST CAME IN YESTERDAY--SEEMS LIKE THEIR SYSTEM SHOULD BE SOPHISTICATED ENOUGH TO CONTACT ME WHEN THE PARTS COME IN, AS THERE WAS NO FOLLOW-UP TO CONTACT ME--EVEN THOUGH THEY APPARENTLY KNEW THERE WAS A PROBLEM. THE NEW PARTS HAVE BEEN INSTALLED AND IT APPEARS TO BE FIXED--FOR NOW. *TR

• 09/10/2010· SERVICE BRAKES, HYDRAULIC

  PURCHASE FORD FLEX 2010 MODEL, FIRST COMPLAINT OCCUR LATE JANUARY/FEBRUARY 2010, FRONT BRAKES PADS WERE NOT WORKING AND PULLING HARD. RETURN TO DEALERSHIP AND THEY REPAIRED THE CAR, TELLING ME THIS IS AN EXISTING PROBLEM WITH THREE MANUFACTURE REPLACEMENTS ALREADY. I RETURN IN SEPTEMBER 2010 WITH SAME PROBLEM, NOW I HAVE WAITED OVER A WEEK FOR PARTS ON "BACK ORDER" HOPING THIS WILL BE A PERMANENT FIX. DON'T HAVE CAR, STILL WAITING. MY FORD MOTOR CONTACT IN THE COMPLAINT DEPT WENT ON VACATION, NOW I UNABLE TO CONTACT ANYONE TO DETERMINE THE STATUS OF MY CAR. *TR

• 09/09/2013· ENGINE

  TL* THE CONTACT OWNS A 2010 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED AS THE VEHICLE BEGAN TO VIBRATE VIOLENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TROUBLE CODE DETECTED THAT CYLINDER NUMBER 4 HAD FAILED WITHOUT COMPRESSION AND ALSO MISFIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED THE CONTACT THAT THERE WAS NOT A RECALL RELATED TO THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 67,462.

• 09/07/2019· ENGINE

  WATER PUMP LEAKING INTO ENGINE OIL, WHAT SHOULD BE A $500 AT MOST REPAIR IS GOOD TO REQUIRE REPLACEMENT OF THE ENGINE BECAUSE OF POOR WATER PUMP DESIGN.

• 09/07/2018· STEERING,FUEL/PROPULSION SYSTEM

  2010 FORD FLEX LIMITED ECOBOOST AWD. ELECTRICAL POWER STEERING. INTERMITTENT LOSS OF POWER STEERING WITH NO LIGHTS, NOTIFICATIONS, OR WARNING. FIXED SHORT TERM BY TURNING CAR OFF AND BACK ON AGAIN. VERY DANGEROUS AT LOW SPEEDS, ESPECIALLY WITH THE WEIGHT OF THE VEHICLE AND SIZE OF THE TIRES, SPECIFICALLY FOR SMALLER PEOPLE. RECALL FROM FORD FOR 2011, WILL NOT HELP AT ALL WITH A 2010 FLEX. HAS ALREADY CAUSED ONE ACCIDENT IN A PARKING LOT RESULTING IN DAMAGE TO REAR DRIVER SIDE QUARTER PANEL AFTER STEERING WHEEL BECAME STUCK WHILE REVERSING. FUEL PUMP ALSO NOT ENGAGING, RESULTING IN STALLS AND THE CAR NOT STARTING (NO TICKS, HUMMING, BUZZING, LIGHTS AND RADIO WORK). OVERALL, A VERY DANGEROUS COMBINATION IF THEY WERE TO OCCUR SIMULTANEOUSLY, ESPECIALLY AT SPEED. CAR WAS PURCHASED AROUND 1 1/2- 2 MONTHS AGO. BOTH ISSUES ARE BECOMING MORE AND MORE FREQUENT.

• 09/06/2019· ENGINE

  TL* THE CONTACT OWNS A 2010 FORD FLEX. WHILE DRIVING 30 MPH, THE CONTACT HEARD A POPPING NOISE COMING FROM THE VEHICLE AND THE AIR CONDITIONING BEGAN TO BLOW OUT HOT AIR. THE CONTACT ALSO NOTICED THAT THE VEHICLE BEGAN TO LOSE POWER, OVERHEAT, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT DROVE TO KEN GARFF WEST VALLEY FORD (4091 W 3500 S, WEST VALLEY CITY, UT 84120, 801- 559-0314) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP FAILED AND CAUSED THE VEHICLE TO OVERHEAT. THE CONTACT STATED THAT THE ENTIRE ENGINE WAS RUINED DUE TO THE FAILURE AND WAS INFORMED THAT AN ENGINE REPLACEMENT WOULD COST APPROXIMATELY $8,000. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 178,000. THE VIN WAS UNKNOWN.