2010 Ford Escape

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2022· STEERING

  Steering wheel began rapidly shaking when parked or when in drive. This shaking began to make steering dangerous as it would make me swerve while operating the vehicle. This began a week before the power steering went completely out and now the dash has a message for power steering assist fault. The vehicle is also throwing code B2278. I have seen on the ford official recall list that there is a recall on certain ford escapes made in certain manufacturing states but I believe my vehicle is affected by this recall.

• 12/31/2016· VISIBILITYCrash

  I SENT THIS EMAIL TO FORD IN SEPTEMBER 2014 I WAS IN AN AUTO ACCIDENT WHERE BY ANOTHER VEHICLE HIT A DEER WHICH LANDED ON THE DRIVER SIDE WINDOW WHICH SHATTERED INTO THOUSANDS OF TINY SHARDS OF GLASS. FOR OVER 2 YEARS, I HAVE BEING DEALING WITH THOUSANDS OF TINY SHARDS EMBEDDED THROUGH OUT MY BODY (FACE, LIPS, HANDS, ARMS, LEGS, NECK, CHEST) WHICH OVER TIME ARE WORKING THEIR WAY OUT. IT IS VERY PAINFUL AND LEAVING SCARS AND DISRUPTING MY SLEEP ON A REGULAR BASIS. WHEN THE VEHICLE WAS REPAIRED, I TURNED ON THE HEAT FOR THE FIRST TIME AND HUNDREDS OF SHARDS OF GLASS BLEW OUT THE HEATER VENTS. MY VEHICLE VIN NUMBER IS [XXX]. I THINK YOU SHOULD TEST THE WINDSHIELDS OF SIMILAR CARS FROM THAT LOT TO MAKE SURE THE SAFETY GLASS WAS PROPERLY KILNED OR WHATEVER TREATMENT PROCESS SO THAT OTHERS DO NOT POTENTIALLY EXPERIENCE THE SAME INCIDENT. I QUESTION ALSO IF THE IMPACT EXPLODED THE GLASS IN A SIMILAR WAY THE REAR WINDOW HATCH GLASS THAT IS FREQUENTLY FOUND ON-LINE AND IF THE MANUFACTURER OF THE WINDSHIELDS HAD SOME TYPE OF QUALITY CONTROL ISSUE. AT A LOST OF WORDS GIVEN THIS IS THE SECOND EMAIL I AM SENDING TO YOUR CORPORATION REGARDING THIS INCIDENT. I CAN BE REACHED AT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/31/2013· POWER TRAIN,ENGINE

  WHILE DRIVING ON SURFACE STREETS THE "WRENCH" INDICATOR LIGHT CAME ON AND THE CAR WENT INTO LIMP MODE. I GOT TO A PARKING LOT AND SHUT OFF THE ENGINE. AFTER ABOUT A MINUTE I RESTARTED THE ENGINE, THE WRENCH LIGHT WENT OUT AND ALL SEEMED OK. AFTER DRIVING ABOUT 6-7 MILES ON THE INTERSTATE A REPEAT OF THE PROBLEM HAPPENED. I AGAIN SHUT OFF THE ENGINE. AFTER RESTARTING, I DROVE FOR ANOTHER 6-7 MILES AND HAD THE CAR AGAIN GO INTO LIMP MODE. AFTER RESTARTING THE CAR THE ENGINE LIGHT CAME ON AND STAYED ON WITH NO FURTHER PROBLEMS. THE NEXT DAY ALL LIGHTS WERE OFF AND HAVE STAYED OFF SINCE THEN. I HAVE MADE AN APPOINTMENT TO HAVE THE CAR LOOKED AT ON JAN 2, 2014. I FEEL THAT THIS IS A VERY UNSAFE CONDITION AND SHOULD BE LOOKED AT VERY CLOSELY BY THE NHTSA. *TR

• 12/30/2022· STEERING

  My girlfriend's electric power steering went out when she got home. Something that it was previously recalled for. Also while she was driving she was getting really bad shaking in her steering wheel this is the second time this has happened and it is really dangerous.

• 12/30/2017· UNKNOWN OR OTHER

  CAR WAS PARKED IN A PARKING LOT. NOT STARTED. MY MOM PUT SHOPPING PARCELS IN THE TRUNK.WHEN CLOSING THE REAR HATCH DOOR THE WINDOW GLASS EXPLODED OUT. THERE WERE NO ITEMS TOUCHING THE GLASS FROM IN THE TRUNK. THE TEMPERATURE OUTSIDE WAS ABOUT 10 DEGREES FAHRENHEIT.

• 12/30/2016· FUEL/PROPULSION SYSTEM

  TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/30/2016· VISIBILITY/WIPER

  THE VEHICLE WAS PARKED IN A DRIVEWAY ON A FAIRLY COLD DAY (TEMPERATURES IN THE LOW 30S). AFTER LOADING THE REAR OF THE VEHICLE AND UPON CLOSING THE LIFTGATE, THE REAR WINDOW SHATTERED. PRIOR TO THIS HAPPENING, THERE WERE NO SIGNS OF A CHIPPED/DAMAGED WINDOW. THE LIFTGATE WAS NOT SLAMMED HARDER THAN USUAL AND THERE WERE NO ITEMS BLOCKING IT FROM CLOSING.

• 12/30/2013· VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

  AS I WAS PULLING OUT OF MY NEIGHBORHOOD TO DRIVE TO WORK, THE CAR BARELY MADE IT INTO THE LANE OF TRAFFIC BEFORE IT STALLED COMPLETELY. I MADE IT TO THE CURB AND WAS QUITE SHAKEN BY THIS INCIDENT. NO WARNING LIGHTS HAD COME ON. THIS WAS VERY STARTLING TO ME. AFTER A FEW MINUTES, THE CAR STARTED BUT IT SHOOK AS I SHIFTED IT INTO DRIVE. I DECIDED TO DRIVE WITH GREAT CARE TO THE DEALERSHIP. ON THE WAY THERE, AS I WAS ON AN INTERSTATE ROAD, IT STALLED AGAIN AND I WAS FRIGHTENED. I MADE IT TO THE RIGHT CURB. IT WAS STORMING AND I CALLED MY INSURANCE COMPANY FOR A TOW TRUCK TO DELIVER THE CAR TO AUTONATION FORD JACKSONVILLE AT 10720 PHILIPS HIGHWAY IN JACKSONVILLE, FL (904-292-3325). THE PROBLEM WAS DIAGNOSED AS A FAULTY THROTTLE BODY. THE REPAIR COSTS TOTALED $498.86. *TR

• 12/30/2013· VEHICLE SPEED CONTROL

  WHILE DRIVING, THE VEHICLE WAS NOT ABLE TO ACCELERATE AND THE WRENCH LIGHT CAME ON. AFTER PULLING OVER AND RESTARTING THE VEHICLE, THE VEHICLE WOULD RESUME FUNCTIONING PROPERLY FOR A VERY SHORT PERIOD OF TIME AND THEN THE SAME THING WOULD OCCUR ONCE AGAIN. LUCKILY, THESE EVENTS OCCURRED ON SIDE ROADS AND NOT THE HIGHWAY. THIS IS VERY DANGEROUS AND SHOULD BE RECALLED AS A PREVENTATIVE MEASURE. I WOULD NOT DRIVE THE VEHICLE EVEN TO THE DEALER AFTER THE INCIDENTS. IT IS APPALLING THAT A PREVALENT INCIDENT IS NOT BEING TAKEN CARE OF BY THE DEALER. SAFETY OF CUSTOMERS KEEPS CUSTOMERS ALIVE TO BE CONSUMERS. *TR

• 12/29/2014· VISIBILITY/WIPER

  SHUT THE REAR HATCH TO OUR FORD ESCAPE AND THE WINDOW EXPLODED. *TR

• 12/29/2014· VISIBILITY/WIPER

  MY CAR WAS PARKED IN FRONT OF A FRIENDS HOUSE AND WE WERE UNLOADING BAGS FROM THE TRUNK. A FRIEND CLOSED THE TRUNK (NOT JUST THE WINDOW, THE ENTIRE DOOR) WHEN THE BACK WINDSHIELD EXPLODED SHOOTING SHARDS OF GLASS ALL OVER THE GROUND, MY CAR AND THE PEOPLE STANDING NEARBY. NO ONE WAS SERIOUSLY INJURED THANK GOODNESS BUT WE WERE ALL SHOCKED. THE DOOR WAS CLOSED IN A NORMAL MATTER BUT IT SOUNDED LIKE A GUN HAD BEEN SHOT INTO THE WINDOW WHEN IT HAPPENED. WE HAD NO IDEA WHAT HAD JUST OCCURRED BUT AFTER LOOKING INTO IT MYSELF, MANY OTHER FORD ESCAPE OWNERS SEEM TO HAVE HAD THE SAME ISSUE WITH THEIR WINDOWS EXPLODING FOR NO APPARENT REASON. THIS IS A HUGE SAFETY ISSUE AS WELL AS AN INCONVENIENCE. WHAT IF SOMEONE HAD BEEN SITTING IN THE BACK SEAT OR MY DOG HAD BEEN IN THE TRUNK WHERE SHE OFTEN SITS? THEY WOULD HAVE BEEN SEVERELY CUT BY THE FLYING GLASS OR WORSE. FORD IS A LARGE COMPANY AND FOR THE MOST PART HAS A GOOD REPUTATION. WHY WOULD THEY ALLOW AN ISSUE THAT HAS BEEN GOING ON SINCE 2005 GO ON LIKE THIS WITH NO APOLOGY OR RECALL? IT IS SAD THAT LARGE COMPANIES TAKE ADVANTAGE OF CUSTOMERS AND ALLOW THEM TO PAY EXORBITANT FEES FOR A MISTAKE ON THEIR END. SHAME ON YOU FORD. *TR

• 12/29/2013· VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

  I WAS DRIVING ALONG AT 35-40 MPH, IN TRAFFIC, AND THE GAS PEDAL COMPLETELY QUIT! AND A LITTLE YELLOW WRENCH SHOWED UP ON MY DASHBOARD. NO OTHER LIGHTS SHOWED UP. A COMPLETE FAILURE OF THE GAS PEDAL ENSUED. I HAD TO COAST THROUGH TRAFFIC TO THE SIDE OF THE ROAD. I FOUND THAT IF I TURNED OFF ENGINE AND RESTARTED CAR, THE "WRENCH" WENT AWAY AND I HAD POWER UNTIL THE NEXT TIME IT HAPPENED. MECHANIC SAID THIS WAS "LIMP MODE." I TOOK IT INTO DEALER BUT THEY COULD NOT GET THE "CODE" TO DETERMINE THE PROBLEM. OVER TWO WEEKS THIS BECAME MORE FREQUENT AND AFTER THE 4TH TIME, THE "CHECK ENGINE" LIGHT CAME ON. THEY FINALLY COULD GET THE CODE AND IT WAS A TOTAL THROTTLE BODY FAILURE! I STOPPED DRIVING THE CAR AND AM WAITING FOR THE PART. AT THIS TIME, I HAVE AN APPOINTMENT FOR REPAIR ON MONDAY, DEC 30TH. THIS REPAIR WILL COST ME APPROX $200-$400 DOLLARS! I'M VERY UPSET, OF COURSE, BUT THANKFUL THAT THIS DIDN'T CAUSE AN ACCIDENT. I AM 64 YEARS OLD AND A SINGLE WOMAN! *TR

• 12/28/2022· STEERING

  The contact owns a 2010 Ford Escape. The contact stated that while his wife was driving approximately 15 MPH and making a left turn, the vehicle lost power steering functionality and the steering wheel locked. The contact stated that the vehicle was stopped but the engine was still running. The contact stated that after the vehicle came to a full stop, the power steering regained proper functionality. The contact stated that his wife had heard a loud beeping sound but had not observed any warning lights being illuminated. The contact stated that the failure was intermittent but occurred while the vehicle was driving at slow speeds and turning to the left or the right. The contact had driven the vehicle to an independent mechanic to be diagnosed; and it was determined that the steering shaft torque sensor needed to be replaced. The contact stated that the mechanic ran a diagnostic test and retrieved Code: B2278. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 14V284000 (Steering). The manufacturer had been informed of the failure. The failure mileage was approximately 172,000.

• 12/28/2016· STEERING

  I HAD MY CAR PROGRAMMING UPDATED AND JUST RECENTLY, MY POWER STEERING WENT COMPLETELY OUT WHICH IS CAUSING ME TO NEED MY WHOLE STEERING COLUMN REPLACED. I CONTACTED FORD, HOWEVER, THEY STATED SINCE THEY "CLOSED" RECALL 14S05, THEY WOULD NOT COVER THE DAMAGES. MY CAR HAS BEEN IN THE SHOP FOR A WEEK NOW AS I BATTLE WITH FORD. FORD AND STERLING MCCALL ARE RUDE AND WILL NEED ASSIST WITH THIS ISSUE AS THE RECALL REPAIR HAS FAILED THE 1ST TIME AND NOW THE POWER STEERING WILL NEED TO BE REPLACED. I WAS IN MOTION WITH MY 6 MONTH OLD DAUGHTER WHEN THE STEERING WHEN OUT, BUT LUCKILY WE WERE ABLE TO AVOID AN ACCIDENT.

• 12/28/2015· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

  I HAD TURNED OFF THE HIGHWAY AND WAS TRAVELING DOWN A BUSY ROAD WHEN MY CAR COMPLETELY STOPPED WITHOUT WARNING. LUCKILY, I WAS IN THE RIGHT LANE AND ON A BIT OF A DOWNWARD SLOPE AND WAS ABLE TO STEER THE "DEAD" CAR OFF THE ROAD. I TURNED OFF THE ENGINE AND WAITED A MINUTE. I TURNED ON THE CAR AND IT STARTED AGAIN. I AM CONCERNED AS I DO A LOT OF HIGHWAY DRIVING AND IF MY CAR SUDDENLY STOPS LIKE THAT AGAIN, THERE COULD BE DIRE CONSEQUENCES. THE EARLIEST A DEALER CAN LOOK AT MY CAR IS JANUARY 8TH. MY LOCAL DEALER - JANUARY 14TH. TODAY IS DECEMBER 28TH. AFTER READING SOME OF THESE REPORTS, I AM AFRAID TO DRIVE IT. MEANWHILE, I NEED TO RENT A CAR, UNTIL SOMEONE AT A FORD DEALER IS ABLE TO LOOK AT IT THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. HOWEVER, AFTER PREVIOUSLY HAVING THE CAR TOWED TO A DEALERSHIP - I THOUGHT THE PROBLEM WAS RESOLVED.

• 12/28/2010· ENGINE AND ENGINE COOLING

  S10 DIRECT REPLY-LETTER TO THE ADMINISTRATOR FROM CONGRESSMAN STEARNS ON BEHALF OF CONSTITUENT RE HER ORDEAL WHILE DRIVING HER 2010 FORD ESCAPE *TGW CHEMICALS WERE DISCHARGED THROUGHOUT THE INTERIOR OF THE VEHICLE. DUE TO THE INHALATION OF THE CHEMICALS THE CONSUMER WAS HOSPITALIZED FOR AN EXTENDED PERIOD OF TIME. THE DOCTORS INFORMED THE CONSUMER THAT HER CONDITION HAD FORMED INTO PNEUMONIA AS A RESULT OF INHALING THE CHEMICALS. THE DEALERSHIP WHERE THE CONSUMER PURCHASED THE VEHICLE STATED THE DISCHARGE WAS ASSOCIATED WITH THE EVAPORATOR TUBE AND IT WAS COMMON. THEY ALSO STATED IT WAS A FACTORY DEFECT AND IT COULD HAPPEN AGAIN. *JB

• 12/26/2020· STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

  THIS VECHICAL IS BEING FINANCED THROUGH CENTRAL AUTO SALES OF HOT SPRINGS, ARKANSAS. THIS VECHICAL HAS SERIOUS ISSUES, I CONTACTED CENTRAL AUTO ABOUT MY CAR NOT FUNCTIONING PROPERLY. IT KEPT STALLING ON FREEWAY THAT I WAS BARELY MISSED BY A DIESAL TRUCK HITTING ME. I TOLD THEM IT WAS THE THROTTLE BODY CONTROL POWER TRAIN THAT'S KEEP STALLING. THEY PICKED THE CAR UP KEPT IT FOR 2DAYS DIDN'T FIX IT BUT WANTED TO CHARGE ME $344 FOR REPAIRS THAT WASN'T DONE. GOT CAR BACK IN SAME POSITION AND IT STALLED AGAIN ON ME IN MIDDLE OF FREEWAY ALMOST CAUSING A CRASH. I HAD TO BUY MY PART AND HAD SOMEONE TO PUT THE THROTTLE BODY ON. NOW IT'S THE STEERING WHEEL IT WON'T TURN PROPERLY IT'S SO HARD TO TURN LIKE IT'S LOCK CAUSE IT MAKE A CLICKING SOUND BEFORE IT COMPLETELY LOCK. I CONTACTED THE DEALERSHIP AND TOLD THEM WHAT THE PROBLEM WAS AND THEY SENT ME A TEXT TOLD ME TO DO WHATEVER I WANT. THIS VECHICAL IS A HAZARD TO DRIVE. BUT THEY WANT $210 CAR NOTE PAYMENT FOR A NON FUNCTIONING CAR. I ASKED COULD I TRADE IT BACK IN TO THEM GOT NO REPLY ONLY ABOUT A CAR PAYMENT WHICH I NEVER MISSED A PAYMENT. AND IT ALSO RAINS IN THE CAR YOU CAN HERE THE WATER IN THE DOORS AND THE FLOOR BE SOAKED.

• 12/26/2017· STEERING

  TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE PULLING OUT OF THE DRIVEWAY AT 5 MPH, THE STEERING WHEEL WOULD NOT TURN. THE POWER STEERING WARNING INDICATOR ILLUMINATED BEFORE THE FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

• 12/26/2017· STEERING

  THE STEERING: ELECTRIC POWER ASSIST SYSTEM/TORQUE SENSOR. I HAVE NO POWER STEERING WHAT SO EVER. LOST ALL POWER STEERING. CANNOT DRIVE VEHICLE.

• 12/26/2017· STEERING,ELECTRICAL SYSTEM,ENGINE

  TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, SHE HAD TO FORCE THE KEY INTO THE IGNITION IN ORDER TO START THE ENGINE. IT SOMETIMES TOOK SEVERAL MINUTES TO GET THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO DIERS FORD LINCOLN (2445 N BROAD ST, FREMONT, NE) WHERE IT WAS DIAGNOSED THAT THE STEERING AND IGNITION FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. *TT

• 12/26/2013· ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM

  ENGINE SIMPLY STOPPED OPERATING IN MIDST OF TRAFFIC AND IMMEDIATELY DECELERATED....THEN RESUMED OPERATION BUT VEHICLE UNABLE TO MOVE FASTER THAN A CRAWL....THEN STOPPED AGAIN....THEN RESUMED AGAIN. WAS ABLE TO EXIT FREEWAY AND REACH GAS STATION. TURNED OFF VEHICLE AND CALLED AAA FOR EMERGENCY ROAD ASSISTANCE. VEHICLE WAS TOWED TO FORD DEALERSHIP. FORD REPLACED THE THROTTLE BODY AND MOTOR ASY WHICH WAS ON BACKORDER FOR 2 WEEKS. TODAY, DECEMBER 26 2013 THE SYMPTOM HAS RESURFACED. THE ENGINE SIMPLY STOPPED IN THE MIDST OF TRAFFIC. WAS ABLE TO PULL OUT OF THE FLOW OF TRAFFIC. CAR RESTARTED AND WAS ABLE TO CONTINUE DRIVING HOME. *TR

• 12/26/2013· STRUCTURE

  ON DEC 24TH WE WERE LOADING UP GIFTS INTO OUR TRUNK. I CLOSED THE TRUNK BOOM THE BACK REAR WINDOW BLEW OUT. NOW IT WILL COST ME CLOSE TO 500$ TO FIX THIS SHOULD OF NEVER HAPPENED. I KNOW MANY COMPLAINTS HAVE BEEN MADE ABOUT THIS. THANKS. *TR

• 12/25/2012· VISIBILITY,STRUCTURE

  WHEN CLOSING THE REAR HATCH OF THE 2010 FORD ESCAPE, THE GLASS SHATTERED. TEMPERATURE BELOW FREEZING AT THE TIME AND MATCHES TSB: TSB-11-2-9. NO REASON FOR THE GLASS TO BREAK AT ALL. GLASS SHATTERED AND CUT MY FINGER. SMALL CHUNK OF GLASS HAD TO BE REMOVED FROM FINGER. *TR

• 12/24/2013· VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE

  MY WIFE IS THE MAIN DRIVER OF THIS VEHICLE AND HAS TOLD ME THAT THERE HAVE BEEN SEVERAL OCCURRENCES OVER THE PAST SEVERAL YEARS INCLUDING THE MOST RECENT ON DECEMBER 18. 2013. THERE IS A SUDDEN UNEXPECTED ENGINE ACCELERATION SIMILAR TO WHAT THE TOYOTA VEHICLES HAVE HAD. AT THIS POINT IT ONLY OCCURS WHEN SLOWING DOWN. SHE APPLIES THE BRAKES BUT FINDS IT DIFFICULT TO SLOW WITH THE ENGINE ATTEMPTING TO ACCELERATE. THIS LAST TIME I WAS RIDING WITH HER AND SHE SLAMMED THE GEAR SHIFT INTO PARK JUST BEFORE COMING TO A COMPLETE STOP. I DIDN'T THINK THAT WAS TOO GOOD FOR THE TRANSMISSION BUT IT DID CORRECT THE DIFFICULTY AT THE TIME. HAVE ANY OTHER PEOPLE EXPERIENCED THIS PROBLEM ? *TR

• 12/23/2021· STEERING

  I had no warning when I lost control of the vehicle as the power steering just stopped working. Managed to get home and park it. Message on the dash says POWER STEERING ASSIST FAULT

• 12/23/2014· FUEL SYSTEM, GASOLINE,ENGINE

  WHILE DRIVING TO WORK, MY CAR DIED TWICE. THE FIRST TIME, WHILE APPROACHING A STOP LIGHT, THE ENGINE CUT OFF. WHEN I CAME TO A STOP; I PUT IT IN PARK TO TRY AND START IT AGAIN, AND IT SEEMED TO STRUGGLE WHEN STARTING AS IF I WERE OUT OF GAS, BUT I HAD JUST FILLED UP MY TANK THAT MORNING. THE LIGHT TURNED GREEN, AND THERE WAS A STOP SIGN ABOUT 500 YARDS AWAY, AND AS SOON AS I WAS COMING TO A STOP AGAIN; THE ENGINE DIES. THIS TIME IT TOOK TWICE AS LONG AND SEVERAL ATTEMPTS TO GET IT STARTED AGAIN. ALSO, WHEN I AM SITTING IDLE AT A STOP LIGHT OR A STOP SIGN, THE RPMS WILL DROP VERY LOW AND START TO STALL OUT. I AM ABLE TO CATCH IT AND REV THE ENGINE TO PREVENT IT FROM STALLING SOMETIMES. *TR

• 12/23/2013· POWER TRAIN

  WHILE DRIVING AT APPROXIMATELY 70 MPH ON THE INTERSTATE, MY VEHICLE SUDDENLY LOST ACCELERATION AND THE GAS PEDAL NO LONGER CONTROLLED THE SPEED. STEERING AND BRAKES WERE UNAFFECTED. A WRENCH DISPLAY APPEARED ON THE INSTRUMENT PANEL. AFTER COASTING TO A STOP, I TURNED THE CAR OFF AND BACK ON. EVERYTHING FUNCTIONED PROPERLY AND THE WRENCH DISAPPEARED FROM THE INSTRUMENT PANEL. I TOOK THE VEHICLE TO A FORD DEALERSHIP 2 DAYS LATER AND WAS TOLD IT WAS A DEFECTIVE THROTTLE BODY ASSEMBLY. *TR

• 12/23/2013· VEHICLE SPEED CONTROL,ENGINE

  I HAD NOT HAD MY VEHICLE FOR 3 MONTHS BEFORE EXPERIENCING A PROBLEM. ON SEVERAL OCCASIONS, I WAS DRIVING AND MY SUV LOST POWER. EACH TIME, I HAD TO PULL OFF TO THE SIDE, WAIT A FEW MINUTES, CUT THE CSUV OFF AND THEN BACK ON UNTIL THE CAR WOULD START AGAIN. THIS MADE MY TRAVEL VERY DANGEROUS ON THE HIGHWAY. TOOK MY SUV TO THE DEALERSHIP AND AT FIRST THEY COULD NOT FIND WHAT WAS WRONG WITH IT BECAUSE THE ERROR HAD NOT REGISTERED. I HAD TO WAIT UNTIL THE CHECK ENGINE LIGHT CAME ON TO DISCOVER IT WAS THE THROTTLE BODY. I HAD TO PAY OVER $300 TO GET IT REPLACED. IT TOOK AWHILE FOR FORD RAN OUT OF THE PART AND HAD TO ORDER IT FROM THEIR WAREHOUSE. LUCKILY, THE REPAIR SHOP WAS ABLE TO FIND A REPLACEMENT WITHIN 2 DAYS. AFTER HAVING THE THROTTLE BODY REPLACED, IT TAKES A WHILE FOR THE SUV TO SHIFT INTO GEAR AND OFTEN FEELS LIKE IT IS STALLING OR DRAGGING. *TR

• 12/22/2021· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2010 Ford Escape. The contact stated that while driving at various speeds, the brake pedal would depress the floorboard without warning. The contact stated that he would have to pump the brakes and engage the ABS to stop the vehicle. The contact had taken the vehicle to several dealers where he had the brake lines bled, the master cylinder replaced, and the hydraulic control unit replaced. Despite the multiple repairs, the contact stated that extra brake travel time was needed to stop the vehicle. The manufacturer had been notified of the failure and informed him that they could not determine the cause of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

• 12/22/2021· STEERING

  Noticed the steering on my 2010 Ford Escape would oscillate back and forth approximately 1/4" when in park. I made an appointment with the local ford dealer to have it inspected. In my own research I discovered Recalls: NHTSA 14V284000 FORD 14S05. But my VIN was not listed for the recall and I have owned the vehicle since new. Dealer reported that the steering column needed to be replaced but parts are backordered and it would be safe to drive until then. The next day, driving down the road the power steering failed with code B2278. The recall explains that only the torque sensor needs to be replaced, not the entire steering column. This is a safety issue and should be covered under the recall.

• 12/22/2017· STEERING

  TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE REVERSING OUT OF THE DRIVEWAY, THE POWER STEERING SEIZED AND A POWER STEERING DEFAULT WARNING DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A POWER STEERING FAILURE BECAUSE THE STEERING TORQUE SENSOR NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) TWO YEARS AGO AT ALL AMERICAN FORD OF OLD BRIDGE (3698 ROUTE 9 SOUTH, OLD BRIDGE, NJ 08857 (888) 693-3019). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 123,000.

• 12/22/2012· STEERING

  I WAS DRIVING LIKE 25 MPH & SUDDENLY STEERING GOT LOCKED & I HAD TO STOPPED & I TURNED OFF THE ENGINE & RESTARTED AGAIN THEN IT WAS WORKING NORMAL.I AM AFRAID IF IT HAPPENS ON HIGHWAY. *TR

• 12/22/2010· VEHICLE SPEED CONTROLCrash

  TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT WAS SITTING IDLE WITH THE BRAKES DEPRESSED. AS HE REMOVED HIS FOOT FROM THE BRAKE PEDAL, THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO THE REAR OF THE VEHICLE AHEAD OF HIM. THE VEHICLE WAS TOWED TO THE DEALER AND WAS SCHEDULE TO BE REPAIRED. THE CONTACT WAS TOLD THAT THE BODY DAMAGE WOULD HAVE TO BE REPAIRED BEFORE THE VEHICLE COULD BE INSPECTED FOR INTERNAL FAILURES. THE CONTACT AND A PASSENGER WERE REPORTED INJURED. A POLICE REPORT WAS AVAILABLE. STATED THAT THE TRANSMISSION WAS INSPECTED FIVE TIMES PRIOR IN REGARDS TO THE FAILURE PRIOR TO THE CRASH. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 10V222000 (POWER TRAIN:AUTOMATIC TRANSMISSION). THERE WERE NO FURTHER REPAIRS. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 19,000 AND THE CURRENT MILEAGE WAS 22,000.

• 12/21/2018· VISIBILITY/WIPER

  REAR WINDOW SHATTERED WHEN I CLOSED THE LIFTGATE WHILE IT WAS SITTING IN MY DRIVEWAY! WASN'T SHUT HARD, ACTUALLY IMPOSSIBLE TO SLAM ONE OF THESE LIFGATES. THERE WERE NO OBSTRUCTIONS TO MAKE CONTACT WITH THE GLASS.

• 12/21/2016· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/21/2016· STEERING

  WE HAVE A FORD ESCAPE WITH 76000 MI. THE STEERING WENT OUT AS WE DRIVING . FORD SAID IT WOULD COST 1400 HUNDRED DOLLARS. PAY IT. *TR

• 12/21/2012· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHEN ACCELERATING FROM A STOPPED POSITION, THE VEHICLE HESITATED AND THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS IN THE DEALERS POSSESSION FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. THE CURRENT MILEAGE WAS APPROXIMATELY 24,000. THE VIN WAS UNAVAILABLE.

• 12/20/2016· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/20/2016· SERVICE BRAKES

  ANTI LOCK BRAKE MODULE FAILING ESPECIALLY IN COLD WEATHER. BRAKE PEDAL BECOMES MUSHY AND BRAKE PEDAL TRAVEL MUCH LONGER. ANTI LOCK BRAKES WORKING INTERMITTENTLY. MANUFACTURER SAYING NOT COVERED BY WARRANTY BECAUSE OF HIGH MILEAGE. VERY EXPENSIVE REPAIR. REPAIR SHOP SAYING THEY HAVE SEE OTHER FORD SUV WITH THIS SAME PROBLEM.

• 12/20/2015· STRUCTURE

  WHEN CLOSING THE BACK HATCH OF MY 2010 ESCAPE, THE BACK WINDOW EXPLODED.

• 12/19/2019· AIR BAGS,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

  MY ENGINE LOCKED OIL LEAKING BATTERY DIES AIR BAG LIGHT COMES ON SUV SHAKES REAR WINDSHIELD WHIPPERS DRAIN BATTERY CONSTANT JUMPS AND ROAD SIDE ASSISTANCE.

• 12/19/2016· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/19/2014· STEERING

  THE POWER STEERING ON MY 2010 FORD ESCAPE HAS STOPPED WORKING, MAKING THE VEHICLE UNSAFE TO DRIVE. I TOOK THE VEHICLE TO MY LOCAL DEALER WHO WANTED $1,054.00 TO REPLACE THE ENTIRE STEERING COLUMN. I CONTACTED FORD MOTOR COMPANY CORPORATE CUSTOMER SERVICE DEPARTMENT WHO SAID THERE WAS NOTHING THEY COULD DO. THE VEHICLE ONLY HAS 85,495 MILES. *TR

• 12/19/2012· VEHICLE SPEED CONTROL,ENGINE

  MY WIFE WAS DRIVING TO WORK DOWN A COUNTRY ROAD AT ABOUT 55 MPH WITH THE CRUISE CONTROL ON. ALL OF THE SUDDEN SHE FELT THE CAR JERK AND A WRENCH INDICATOR LIGHT CAME ON. THE CAR IMMEDIATELY STARTED TO DECELERATE. SHE WOULD PUSH ON THE GAS PEDAL AND NOTHING WOULD HAPPEN. LUCKILY THERE WAS NO TRAFFIC AROUND AND SHE WAS ABLE TO COAST INTO A DRIVEWAY. THE VEHICLE WAS BASICALLY ABOUT TO STALL OUT SO SHE TURNED IT OFF. AFTER 30 SECONDS SHE STARTED IT BACK UP AND IT STARTED FINE. TO BE SAFE WE HAD IT TOWED TO THE DEALERSHIP IT WAS PURCHASED FROM. THE DEALERSHIP SAID NO ERROR MESSAGE WAS IN THE COMPUTER SYSTEM. AFTER CONSULTING WITH FORD THE DEALERSHIP TOLD US THAT THEY WERE PRETTY SURE IT WAS THE THROTTLE BODY THAT NEEDS REPLACED. WE HAVE NOT HAD THE THROTTLE BODY REPLACED DO TO THE FACT THAT THE NO ERROR MESSAGE WAS IN THE CAR COMPUTER AND THERE SEEMS TO BE NO GUARANTEE THAT $500 FIX WILL TAKE CARE OF THE ISSUE. UPON MORE RESEARCH I HAVE DONE IT SEEMS LIKE THIS ISSUE IS A VERY WIDE SPREAD ISSUE AND HAPPENING ALL OVER THE COUNTRY. I AM JUST GLAD THAT THIS DID NOT HAPPEN TO MY WIFE WHILE SHE WAS ON A BUSY HIGHWAY DURING THE MORNING RUSH HOUR, WHICH SHE DOES TAKE SOMETIMES TO WORK BUT THIS MORNING CHOICE TO GO THE BACK WAY. *TR

• 12/19/2010· VISIBILITY

  I WENT TO OPEN UP MY REAL TAILGATE TO PLACE A BLANKET IN THE BACK OF THE ESCAPE. I CLOSED THE TAILGATE WITH NORMAL VELOCITY AND WHEN IT SHUT, THE REAR WINDOW IMPLODED. THE TAILGATE WAS NOT SLAMMED, THE WINDOW ITSELF DID NOT HAVE ANY DAMAGE PRIOR TO THIS INCIDENT. I ONLY HAD THE CAR FOR <1 MONTH. I ONLY PUT 312 MILES MYSELF ON THE VEHICLE. THIS COULD OF BEEN MORE DANGEROUS IF EITHER THE VEHICLE WAS TRAVELING OR CHILDREN WERE IN THE BACKSEAT.

• 12/19/2010· VISIBILITY

  THIS COMPLAINT INVOLVES THE SPONTANEOUS EXPLOSION OF THE REAR CARGO DOOR WINDOW IN A 2010 FORD ESCAPE. THE EXPLOSION OCCURRED FOR NO APPARENT REASON. MY FAMILY MEMBERS SUFFERED VERY MINOR CUTS AND SCRATCHES. SOME OF OUR PERSONAL PROPERTY WAS RUINED BY THE MILLIONS OF GLASS SLIVERS THAT WENT EVERYWHERE. THE VEHICLE WAS OWNED BY BUDGET CAR RENTAL, SO I DO NOT KNOW WHAT THE COST OF REPAIR WAS, SINCE THEY ULTIMATELY DID NOT HOLD ME LIABLE. I PREPARED A COMPLAINT WITH A LOT OF DETAILS THAT IS OVER 5000 CHARACTERS LONG. I DO NOT WANT TO RE-WRITE IT HERE. PLEASE CONTACT ME AND TELL ME HOW TO SEND THE ENTIRE DOCUMENT, IF YOU NEED IT. *TR

• 12/18/2019· VEHICLE SPEED CONTROL,ENGINE

  TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 65 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER, JERKED, AND THE WRENCH ICON ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

• 12/18/2019· FUEL/PROPULSION SYSTEM

  FUEL PUMP CRACKED (PART #PFS534) IN 2010 FORD ESCAPE HYBRID 2.5L ENGINE SIMILAR TO RECALL ON OTHER FORD ESCAPES WITH 3.0L ENGINE. CRACKED FUEL PUMP CAUSED VAPOR LEAK ENGINE LIGHT. VEHICLE WOULD STILL OPERATE BUT STRONG FUEL SMELL WAS COMING FROM THE FUEL TANK AREA AND WITHIN THE VEHICLE. I WAS SURPRISED THAT THE RECALL ONLY IMPACTED 3.0L ENGINE FUEL PUMP AND NOT OTHER FORD ESCAPES, ESPECIALLY WHEN IT SEEMS LIKE THEY ARE HAVING THE SAME PROBLEM AND LIKELY HAVE A VERY SIMILAR PART.

• 12/18/2018· STEERING

  I WAS DRIVING HOME MID DAY TURNING ON TO THE MAIN STREET WHEN MY POWER STEERING WENT OUT. IT IS A TIGHT TURN AND LUCKY I HAD A HOLD OF MY STEERING WHEEL BECAUSE IT TOOK EVERYTHING I HAD TO KEEP THE CAR IN THE CORRECT DIRECTION AND NOT HIT THE PILLAR FOR A RESTAURANT ON THIS STREET CORNER. AS THIS HAPPENED I DID HEAR AN ALERT GOING OFF IN MY CAR AFTER THE SITUATION WAS UNDER CONTROL I NOTICED MY DASH HAD A WARNING ON IT SAYING POWER STEERING FAILURE. MY THOUGHT WAS HOW STUPID IS THAT I ALREADY KNOW THIS STEERING IS OUT. I CALLED THE FORD DEALERSHIP I HAVE TAKEN MY CAR TO IN THE PAST AND THEY INFORMED ME THAT THERE WERE NO RECALLS ON THE STEERING, BUT BEFORE I HAD CALLED THEM I DID SOME RESEARCH AND FOUND THAT MY CAR DID INDEED HAVE A PAST RECALL FROM 2014 FOR THIS STEERING PROBLEM. WHILE ON THE PHONE W THE DEALERSHIP I INFORMED THEM OF THIS RECALL AND THEY INFORMED THAT THIS RECALL WAS REPAIRED ON MY CAR IN OCTOBER 2014 WITH A SOFTWARE UPDATE. ACCORDING TO WHAT I UNDERSTAND THIS SOFTWARE WAS JUST TO INSTALL A WARNING CHIME & THE DASH WARNING. I WANT TO KNOW HOW THIS SOFTWARE FIXES THIS DANGEROUS PROBLEM. I COULD'VE BEEN IN A BAD ACCIDENT IF WAS A WEAKER PERSON. I CAN NOT AFFORD TO HAVE THIS PROBLEM FIXED AT A FORD DEALERSHIP SO I WILL BE HAVING THIS FIXED AT LOCAL SHOP AT A COST TO ME OF APPROXIMATELY $1,000. FORD SHOULD BE REQUIRED TO REPAIR THIS DANGEROUS MECHANICAL ISSUE OR REIMBURSE CUSTOMERS WHO ALREADY HAD THIS REPAIRED. WHY WASN'T FORD REQUIRED IN THE 1ST RECALL TO DO THIS REPAIR CORRECTLY. I BEG YOU BEFORE THERE ARE MORE INJURIES OR EVEN DEATHS TO RECALL THIS AGAIN AND REQUIRE FORD TO FIX THIS ISSUE. I DID FILE A COMPLAINT WITH FORD MOTOR WHERE IT SEEMED THEY COULD'VE CARED LESS. I DO NOT HAVE AN INVOICE AS OF TODAY ONLY RECEIVED AN ESTIMATE AT THIS TIME FOR REPAIRS. AS SOON AS THESE REPAIRS ARE COMPLETE I WILL SAVE A COPY FOR FUTURE REFERENCE.

• 12/18/2018· STEERING

  TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING AT UNKNOWN SPEEDS, THE STEERING WHEEL WAS DIFFICULT TO TURN LEFT AND RIGHT AND THE POWER ASSIST FAULT MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO LAFAYETTE FORD LINCOLN (5202 RAEFORD RD, FAYETTEVILLE, NC 28304, (910) 424-0281) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART BEING BACKORDERED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS 16640104. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.