2010 Ford Edge

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2011· WHEELS

  TL* THE CONTACT OWNS A 2010 FORD EDGE SPORT. THE CONTACT STATED THAT THE FRONT TIRES WOULD LOSE PRESSURE CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER ROTATED THE TIRES, REPLACED THE TIRES VALVES AND REPROGRAMMED THE COMPUTER SYSTEM, BUT THE FAILURE WAS NOT CORRECTED AND THE TIRES CONTINUED LOSE PRESSURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 16,000.

• 12/29/2017· AIR BAGS

  TAKATA RECALL - FORD IS UNWILLING TO PROVIDE REASONABLE INTERIM SOLUTIONS REGARDING TAKATA AIRBAGS. I HAVE BEEN TOLD TO NOT PLACE ANYONE IN THE PASSENGER SEAT UNTIL PARTS ARE AVAILABLE HOPEFULLY IN SPRING 2018. THIS IS NOT ACCEPTABLE AS THE VEHICLE'S INTENDED PURPOSE IS TO TRANSPORT MULTIPLE PASSENGERS WITH USE OF THE MAIN FRONT PASSENGER SEAT. I HAVE ASKED FOR A LOANER VEHICLE, COMPENSATION TO OBTAIN A RENTAL, OR AN INTERIM REPAIR UNTIL THE PARTS ARE LOCATED. I WAS TOLD THAT NONE OF THOSE OPTIONS ARE AVAILABLE AND THAT I SHOULD AVOID USING THE SEAT. ADDITIONALLY, THE INFORMATION PROVIDED IN THE RECALL NOTICE IS CONTRADICTORY TO THE RECALL INFORMATION ON THE FORD WEBSITE. THE WEBSITE STATES THAT PER TECHNICAL INFORMATION, THE VEHICLE IS SAFE TO DRIVE UNTIL REPAIR. THE RECALL LETTER SATES OTHERWISE IN THAT THE AIRBAG MAY CAUSE HARM OR DEATH IF ACTIVATED BY A PASSENGER IN THE VEHICLE. THIS PLACES AN UNDUE BURDEN ON THE CONSUMER TO ASSUME THE INCREASED INHERENT RISK AND LIABILITY IF IN A POSITION TO NEED FULL CAPABILITY OF VEHICLE, IE. 5 PASSENGERS TO TRANSPORT IN THE 5 PASSENGER ENABLED 2010 FORD EDGE. I HAVE SPOKEN TO THE FORD RECALL DEPARTMENT AND CUSTOMER RELATIONSHIP DEPARTMENT TO NO AVAIL. I HAVE BEEN TOLD THAT MY ONLY REMAINING COURSE OF ACTION IS TO WRITE TO THE FORD EXECUTIVES AT THE GENERIC CUSTOMER SERVICE ADDRESS. THIS WILL NOT SUFFICE.

• 12/29/2015· ENGINEFire

  TL* THE CONTACT OWNED A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE CONTACT NOTICED SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED AN IMPOUND LOT. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

• 12/28/2018· POWER TRAIN

  CAR WILL NOT MOVE BEFORE IT WARMS UP IS THIS A PROBLEM. I PUT IT IN GEAR AND NOTHING HAPPENS

• 12/28/2016· SERVICE BRAKES

  CALLED FORD CUSTOMER SERVICE AT 800-392-3673 AND DESCRIBED MY PROBLEM AS FOLLOWS...BRAKES STARTED SOUNDING LIKE AIR WAS LEAKING OUT, BUT BRAKES CONTINUED TO WORK. TODAY, I WAS SITTING AT A TRAFFIC LIGHT AND THE CAR KEPT SURGING FORWARD, EVEN WITH MY FOOT ON THE BRAKE. THIS IS EXTREMELY DANGEROUS. WAS TOLD BY FORD THAT THIS WAS A VIN SPECIFIC INCIDENT AND MY VEHICLE WOULD NOT BE COVERED. ???????? *TR

• 12/28/2012· EXTERIOR LIGHTING

  HEADLAMP LENS, ESPECIALLY DRIVERS SIDE HAS DEVELOPED CRACKS FROM THE INSIDE OF THE LENS. THESE ARE NUMEROUS AND AFFECT THE MAJORITY OF THE LENS SURFACE. THESE CRACKS ARE SO NUMEROUS THAT I AM AFRAID THE STRUCTURAL INTEGRITY OF THE LENS IS IN QUESTION. *TR

• 12/27/2021· FUEL SYSTEM, GASOLINE

  The contact’s granddaughter owns a 2010 Ford Edge. The contact stated that upon exiting the vehicle, his granddaughter noticed a strong gasoline odor. The vehicle was taken to an independent mechanic and diagnosed that the bracket had rusted and had caused the gas tank to rust and leak. The independent mechanic also advised the contact that the bracket and gas tank needed to be replaced and that the failure was related to NHTSA Campaign Number: 15V712000 (Fuel System, Gasoline). The dealer and the manufacturer were notified of the failure and advised the contact that they could not assist since the VIN was not included in the recall. The manufacturer referred the contact to NHTSA for assistance. The vehicle was not repaired. The approximate failure mileage was 150,000. Consumer stated check engine light comes on when the vehicle gets to 1/2 tank of fuel. Original recall issue was prior to 07/2010. Consumer offered to pay for the repair but Ford could not guarantee to repay the consumer.

• 12/27/2017· AIR BAGS

  TAKATA RECALL - IT IS NOT SAFE TO DRIVE WITH MY FAMILY IN MY CAR WITH A DEFECTIVE AIRBAG. THEREFORE, THE VEHICLE I PURCHASED IS NOT FUNCTIONAL AS ADVERTISED. FORD REFUSES TO OFFER A LOANER VEHICLE. AND NOW, I HAVE BEEN INFORMED THAT THE DELAY IN A REPLACEMENT AIR BAG WILL CONTINUE INTO THE SPRING OF 2018. THIS IS NOT OK. OTHER MANUFACTURERS ARE OFFERING LOANER VEHICLES. FORD SHOULD AS WELL. NOT ACCEPTABLE!!

• 12/27/2017· AIR BAGS

  TAKATA RECALL

• 12/27/2017· AIR BAGS

  TAKATA RECALL. I RECEIVED A RECALL IN THE MAIL IN JUNE 2016 AND TOOK MY CAR TO SOUTHWEST FORD TO REPAIR. THEY SAID THAT THEY DID NOT HAVE THE PARTS AND WOULD CONTACT ME WHEN THEY CAME IN, NEVER HEARD FROM THEM. I CALLED BACK IN EARLY 2017 AND THEY SAID TAKATA WAS UNDER BANKRUPTCY AND DON'T KNOW IF THEY WILL GET ANY PARTS. MY CAR IS STILL NOT REPAIRED AND COULD BE A DANGER TO ME OR MY KIDS. I RECEIVED A LETTER FROM FORD JULY 2016.

• 12/26/2017· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 30 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS UNABLE TO PROVIDE ASSISTANCE. THE FAILURE MILEAGE WAS 62,500. *TT

• 12/26/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CHINO HILLS FORD AT (909) 203-5700 (4480 CHINO HILLS PKWY, CHINO, CA 91710) WHERE IT WAS CONFIRMED THAT THE PARTS WERE TO BECOME AVAILABLE IN THE SPRING OF 2018. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/25/2018· SUSPENSION,WHEELS

  VEHICLE STALLED TO DRIVE UP HILL ,TRACTION SLIPPED . SOUNDED LIKE SOMETHING BEATING WITH A HAMMER IN FRONT OF VEHICLE ON THE PASSENGER SIDE,VEHICLE WAS IN NEIGHBORHOOD WHILE IN MOTION. VEHICLE TOWED

• 12/25/2017· AIR BAGS

  TAKATA RECALL. PLEASE ADVISE THE TIME LIMIT FOR FORD TO REPLACE THESE AIRBAGS. NOTIFIED JULY 2016, HAVE CALLED NUMEROUS TIMES, JUST ADVISED THEY STILL DO NOT HAVE A SOLUTION EXCEPT TO NOT CARRY PASSENGERS IN FRONT SEAT. WONDER WHY DODGE IS REPLACING THEM DAILY, BUT FORD STILL DOESN'T EVEN HAVE A SOLUTION.

• 12/22/2011· FUEL SYSTEM, GASOLINE

  HIGH PITCH NOISE COMING FROM INTERIOR OF VEHICLE. HIGHLY AUDIBLE OUTSIDE OF VEHICLE. MOST PROMINENT AROUND THE REAR DRIVER SIDE WHEEL WELL. SOURCE SEEMS TO BE FROM FUEL PUMP. THE DEALERSHIP IN BENTONVILLE, ARKANSAS HAS REPLACED THE FUEL PUMP TWICE TO NO AVAIL. HAVE CONTACTED FORD CUSTOMER RELATIONS WITHOUT MUCH SUCCESS. THERE SEEMS TO BE SOME TYPE OF SYSTEMIC DENIAL THAT THE PROBLEM EXISTS. COMMENTS RECEIVED WERE "IT'S NORMAL FOR THE VEHICLE OR IT'S A CHARACTERISTIC OF THE VEHICLE." IF TRUE THEN WE NO LONGER TO ISSUE RECALLS ON VEHICLE. WE CAN SIMPLY SAY THE ABOVE. PLEASE GOOGLE "FUEL PUMP IN FORD EDGE OR HIGH PITCH NOISE IN FORD EDGE". THERE SEEMS TO BE A LOT A CHATTER GOING BACK A NUMBER OF YEARS. THIS IS NOT AN ISOLATED INCIDENT. SUSTAINED INTERIOR EXPOSURE TO THIS NOISE RINGING IN MY EARS AND HEAD HAS CAUSED MILD HEADACHES. THIS IS QUITE DANGEROUS TO MYSELF AND THE GENERAL PUBLIC AS IT COULD LEAD TO DISTRACTED DRIVING. PLEASE INVESTIGATE AND ENCOURAGE FORD TO RESOLVE AS SOON AS POSSIBLE. *TR

• 12/22/2010· VEHICLE SPEED CONTROL,SEATS

  2010 FORD EDGE. CONSUMER STATES THAT THE ENGINE SHUT DOWN WHEN HE PRESSED THE GAS TO MOVE FROM A STOPPED POSITION. HE STATES THAT THIS HAS HAPPENED ON MORE THAN ONE OCCASION. *KB THE CONSUMER STATED NO DASH BOARD LIGHTS ILLUMINATED, SO HE TURNED THE VEHICLE OFF. HE RESTARTED THE VEHICLE AND EVERYTHING SEEMED NORMAL. TWO DAYS LATER, AFTER DRIVING APPROXIMATELY 2 MILES THE ENGINE AGAIN SHUT DOWN. IT OCCURRED WHILE THE CONSUMER WAS MERGING INTO A GAP IN 40 MPH TRAFFIC. A RED WRENCH ICON ILLUMINATED ON THE DASH BOARD. THE CONSUMER WAS ABLE TO PULL TO THE SIDE OF THE ROAD. ACCORDING TO THE SERVICE INVOICE, THE POWER TRAIN ICON ILLUMINATED. THE DEALER FOUND THE THROTTLE STUCK CLOSED. THE CONSUMER ALSO STATED THERE WAS A PROBLEM WITH THE HEIGHT OF THE FRONT HEAD RESTS. THE TOP OF THE HEAD RESTS WERE HIGHER THAN THE DRIVER AND PASSENGER HEADS AND AT A SHARP ANGLE. THE DEALER WAS UNABLE TO RAISE OR LOWER THE HEAD REST TO THE HEIGHT OF DRIVER AND PASSENGER EARS. *JB

• 12/21/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HUNTINGTON BEACH FORD, 18255 BEACH BLVD, HUNTINGTON BEACH, CA 92648, (714) 842-6611) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND A CASE WAS OPENED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/20/2017· AIR BAGS

  TAKATA RECALL. I RECEIVED A NOTICE REGARDING A RECALL ON THE AIRBAG INFLATORS IN MY FORD EDGE. I CONFIRMED THAT MY VEHICLE IS INCLUDED IN THE RECALL AND CONTACTED AUTONATION FORD IN SANFORD, FL AND WAS TOLD I HAVE TO WAIT FOR ANOTHER LETTER FROM FORD IN ORDER TO GET AIR BAG REPLACED.

• 12/20/2010· ENGINE AND ENGINE COOLINGCrash

  SUDDEN, UNINTENDED ACCELERATION OF MY 2010 FORD EDGE VEHICLE: I TURNED INTO MY HOUSE DRIVEWAY AT APPROXIMATELY 5 TO 10 MILES/HOUR SPEED. AS SOON AS I TURNED INTO MY DRIVEWAY, THE CAR SUDDENLY AND UNINTENTIONALLY ACCELERATED. I COULD NOT CONTROL THE CAR. I SWERVED TO AVOID MY GARAGE, BUT ENDED UP DAMAGING BADLY ONE GARAGE DOOR AND THE OUTER CORNER OF MY GARAGE WALL. THE CAR THEN CRASHED AGAINST A TREE IN MY LAWN AND CAME TO A STOP. THERE WAS BAD DAMAGE TO THE FRONT OF THE CAR. I WAS THE ONLY ONE IN THE CAR. I WAS NOT HURT. THERE WAS NO INJURY TO ANYONE ELSE. I CALLED IN THE POLICE. WHEN THE OFFICER ASKED ME WHAT HAPPENED, I TOLD HIM THAT I MIGHT HAVE ACCELERATED THE CAR IN ERROR, BUT I WAS NOT SURE IF THERE WAS AN ELECTRONIC PROBLEM WITH THE CAR. IN THE MONTH PRECEDING THE ACCIDENT, ON 2 OR 3 OCCASIONS, THE RPM GAUGE IN THE CAR WILL SUDDENLY JUMP FROM APPROXIMATELY 1500 RPM TO APPROXIMATELY 3500 RPM FOR NO OBVIOUS REASON, THERE WILL BE A SLIGHT JERK IN THE CAR BUT NO ACCELERATION OF THE CAR. WITHIN A FEW SECONDS, THE RPM WILL GO BACK DOWN TO APPROXIMATELY 1500 RPM BY ITSELF. I DID NOT REMEMBER THESE INCIDENTS WHEN I SPOKE TO THE INVESTIGATING POLICE OFFICER. THESE 2 TO 3 EPISODES IN THE MONTH PRECEDING THE ACCIDENT MAKES ME SUSPECT THAT THE PROBLEM IS NOT DUE TO HUMAN ERROR, BUT DUE TO AN ELECTRONIC PROBLEM WITH THE CAR. MY INSURANCE COMPANY HAS EVALUATED THE DAMAGE TO MY CAR AND MY HOME AND IS IN THE PROCESS OF SETTLING THE CLAIMS. THE CAR IS IN THE COLLISION SHOP RECOMMENDED BY THE INSURANCE COMPANY AND IS CONSIDERED REPAIRABLE. HOWEVER, I AM NOT COMFORTABLE DRIVING THIS CAR AGAIN UNTIL A PROBLEM IN THE CAR IS RULED OUT. I E-MAILED FORD MOTOR COMPANY CUSTOMER RELATIONS. THEY PROMISED TO RESPOND WITHIN 3 BUSINESS DAYS, BUT HAVE NOT DONE SO. HENCE, I AM CONTACTING NHTSA. *TR

• 12/19/2017· SERVICE BRAKES

  ON 12/11/17 MY BRAKES WERE MAKING A AIR SOUND WHEN I TOUCHED PEDDLE. AT 47,000 MILES I ASSUMED IT WAS TIME TO REPLACE. ON 12/15 I HAD BRAKES REPLACED, BUT WHEN I GOT THE CAR BACK IT STILL HAD THE AIR SOUND. THE BRAKES WORK BUT SOMETIMES THE PEDDLE GOES ALL THE WAY DOWN AND CATCHES AT LAST MINUTE. NOW I'M TOLD FORD EDGE HAS A PROBLEM WITH BRAKE BOOSTERS AND MAIN CYLINDER. THERE HASN'T BEEN A RECALL YET, BUT I AM SURE PEOPLE DON'T NOTIFY ANYONE ABOUT THIS PROBLEM. THE GARAGE JUST SENT ME ON MY WAY KNOWING THE PROBLEM AND ALSO KNOWING THE BRAKES COULD FAIL! I WILL BE TAKING MY VEHICLE TO AN AUTHORIZED FORD DEALER TO SEE WHAT THEY CAN DO. THIS IS JUST TO INFORM YOU OF THE SERIOUS PROBLEM WHICH COULD CAUSE ACCIDENTS OR EVEN DEATHS.

• 12/18/2020· SERVICE BRAKES

  BRAKE BOOSTER FAILURE. FORD CUSTOMER SATISFACTION PROGRAM 13N02. FORD STATE'S THAT MY VIN IS NOT PART OF THIS PROBLEM, BUT THIS IS EXACTLY WHAT IS WRONG. I SHOULD HAVE BEEN COVERED, AND THIS VEHICLE IS NOT SAFE TO DRIVE.

• 12/17/2024· SERVICE BRAKES

  Brake booster failed. This is an known problem with year and model. Ford says recall doesn't apply to vin.

• 12/17/2018· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V712000 (FUEL SYSTEM) IN JANUARY OF 2018. THE DEALER (PEARSON FORD, 10650 N MICHIGAN RD, ZIONSVILLE, IN 46077) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND STATED THAT THE CONTACTED NEEDED TO TAKE THE VEHICLE TO THE DEALER TO HAVE THE RECALL REPAIRED. THE CONTACT STATED THAT THERE WAS CORROSION ON THE VEHICLE, WHICH CAUSED THE FUEL PUMP TO MALFUNCTION. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

• 12/17/2018· AIR BAGS

  I WENT INTO AUBURN FORD OVER A YEAR AGO AND INQUIRED ABOUT THE AIRBAG RECALL. THE SERVICE MANAGER INFORMED ME THAT NONE WERE AVAILABLE AND THEN ATTEMPTED TO CONVINCE ME IT WASN'T NECESSARY. IN JUNE 2018, I RECEIVED A RECALL LETTER TELLING ME THAT AS THE PARTS COME IN DURING THE SECOND AND THIRD QUARTER OF THIS YEAR, I WILL BE CONTACTED FOR MY AIRBAG REPLACEMENT. THE LETTER EVEN OFFERED A FREE RENTAL CAR IF I WAS UNCOMFORTABLE DRIVING MY CURRENT CAR. ON JUNE 12, I REQUESTED A CAR AND WAS TOLD NO CAR WAS AVAILABLE AND I WOULD BE CALLED WHEN ONE BECAME AVAILABLE. I NEVER RECEIVED THE CALL. NOW IT IS ALMOST 2019, SO I CONTACTED AUBURN FORD AGAIN ONLY TO LEARN THAT STILL NO AIRBAGS WERE AVAILABLE FOR MY CAR. FORD HAS RENEGED ON IT'S RESPONSIBILITY TO PROVIDE ME WITH SAFE TRANSPORTATION BY FAILING TO INSTALL NEW AIRBAGS OR PROVIDE ME WITH A RENTAL VEHICLE. FORD HAS IGNORED THE PROBLEM BY REFUSING TO ADDRESS IT; THUS JEOPARDIZING THE SAFETY OF THE OCCUPANTS IN MY CAR.

• 12/17/2016· POWER TRAIN

  DEC 17,2016 A SEVERE JERKING WHILE DRIVING ON A VILLAGE MAIN ST. WRENCH LIGHT CAME ON. I STOPPED CAR, GOT CAR MANUAL, SAW THAT IT WAS POWER TRAIN PROBLEM. I BEGAN GOOGLING AND WILL SEE MY MECHANIC ON MONDAY. THE FIRST TIME THIS HAPPENED ABOUT 3WKS AGO I LOST DRIVING POWER AND DROVE MY WIFE TO WORK ON IDLE POWER. WHEN I GOT HOME I SHUT OFF CAR AND STARTED AGAIN AND IT WORKED OK (EXCEPT FOR MILD JERKING) UNTIL NOW (3WKS LATER). MY MECHANIC SAID (AFTER 1ST INCIDENT) THAT IT WAS A THROTTLE PROBLEM, ALTHOUGH HE FOUND NO CODE ERROR. MY WIFE AND I LOVE THIS CAR AND SO DO OUR LITTLE NIECE AND NEPHEW, BUT IT IS AN ACCIDENT WAITING TO HAPPEN. WE JUST GOT BACK FROM TEXAS (4000 MI) BEFORE ALL THIS HAPPENED AND EVERYTHING WAS FINE. MY NEXT STEP WILL BE TO WRITE TO OUR AUTHORITIES BECAUSE THIS SEEMS TO BE A DANGEROUS NATIONAL PROBLEM. ALL THOSE AFFECTED SHOULD DO THE SAME.

• 12/16/2021· AIR BAGS

  It has been 9 months since the alert was sent out (March 2021). We have still been using the vehicle.

• 12/16/2021· AIR BAGS

  Takata recall. The contact owns a 2010 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 12/16/2020· UNKNOWN OR OTHER

  I AM DRIVING AND THE VEHICLE JUST SHUTS DOWN AT 60 PLUS MILES AN HOUR. I BARELY MADE IT OFF THE ROAD AND IT SEEMS TO BE HAPPENING MORE AND MORE.

• 12/16/2017· AIR BAGS

  TAKATA RECALL

• 12/14/2018· AIR BAGS

  2010 FORD EDGE. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

• 12/13/2017· AIR BAGS

  TAKATA RECALL I'VE CONTACTED THE FORD DEALER AND HAVE BEEN WAITING OVER A YEAR WITH NO FEEDBACK ON A POSSIBLE REPAIR DATE.

• 12/13/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (AL PACKER FORD, WEST PALM BEACH, 1530 N MILITARY TRL, WEST PALM BEACH, FL 33409) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 106,000.

• 12/12/2017· AIR BAGS

  TAKATA RECALL--I RECEIVED A LETTER FROM FORD ,DATED JULY 2016 ADVISING THERE WAS A RECALL ON THE AIRBAG IN MY 2010 EDGE. HAVEN'T HEARD FROM FORD YET. I HAVE CALLED SEVERAL TIMES TO MY DEALER AND THE SAY THEY HAVEN'T HEARD ANYTHING. ADVISED TO CALL FORD CUSTOMER SERVICE. I WAS ADVISED THEY DIDN'T KNOW WHEN I WOULD GET AN AIR BAG . THERE WERE SEVERAL MILLION VEHICLES WITH THIS SAME RECALL AND TAKATA HADN'T STARTED MAKING THEM. ON 10/25/2017 I RECEIVED A NOTICE WHERE TAKATA WAS GOING TO FILE BANKRUPTCY IN JAPAN TO AFFECT ONLY DEBTORS IN U.S. AND MEXICO. THERE WAS GOING TO BE A CLASS ACTION SUIT FILED IN U.S. FEDERAL COURT AND I NEEDED TO REGISTER MY COMPLAINT OR I WOULD BE LEFT OUT OF EVERYTHING. FORD NEEDS TO BE MADE TO FIX THESE VEHICLES OR BUY THEM BAC AT A FAIR PRICE WHEN SOLD DEFECTIVE.

• 12/12/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED THE NOTIFICATION LETTER FOR NHTSA CAMPAIGN NUMBER 16V384000 (AIR BAGS). THE DEALER (METTER FORD, 125 CREEK 28, METTER, GA 30439) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.

• 12/12/2016· AIR BAGS

  TAKATA RECAL -- MY FORD DEALER, AUTO NATION FORD, 12227 GULF FWY, HOUSTON, TX‎, KEEPS TELLING ME THAT THEY STILL ARE WAITING ON PARTS AND CANNOT YET REPLACE MY AIR BAG. I OFTEN DRIVE WITH MY 21 MONTH OLD GRANDSON AND AM VERY CONCERNED ABOUT MYSELF AND MY GRANDSON OR HUSBAND, BEING PHYSICALLY HURT IN A CRUSH DUE TO THIS RECALL THAT HAS NOT YET BEEN FIXED.

• 12/11/2025· SEAT BELTS,SEATS

  The front driver seat belt has been fraying to the point that there’s only about 1/2” of belt left to hold it together. It’s frayed above the buckle so if I was to hit anything & depending on the belt to save my life I’m screwed bc it’ll just snap. I’ve contacted ford who refuses to replace it under warranty bc it’s been over 6yrs which is wrong bc it is a genuine ford motor craft part and peoples safety and lives depend on the seatbelt to save lives. It shouldn’t only be under warranty for a limited amount of time if it’s an original ford part. So bc ford has discontinued all parts and belts for the front driver’s side I can’t find a replacement for under $200! So this is deadly and I’m not sure what led to this level of fraying other than the mechanical device it winds up in. I always wear my belt and never has it been in the door or anything so I’m not sure what caused this horrible problem but it’s even worse ford refuses to replace it. I drive a 2010 edge se fwd it has only 88k miles and has barely been driven and one owner. I’ve looked online and seen that a lot of fords have had recalled seat belts. I believe this needs to be a recall especially considering all the front driver’s seat belts on ford have been discontinued and they don’t offer any other brand of replacement. How can they expect to ensure the safety of the driver of the car if they don’t have a lifetime replacement warranty on the actual belt itself or even offer a replacement for a decent price or a replacement at all for that matter considering all have been discontinued that tells me they weren’t that secure to begin with if they aren’t even available.

• 12/11/2023· POWER TRAIN,ENGINE

  Just bought used 12/4/23 from private party. Transmission fluid leaking on exhaust pipe, seen and documented by tech at Kendall Ford Anchorage, AK. Vehicle was brought in for Transmission and Engine Oil Service 91,000 approximate. Seems to coming from rear of transmission, where shaft goes in. Leaks on hot exhaust, burns and smoke comes in heater vent, Can see some smoke coming up from under hood when parked and smell burning fluid when outside. The leak is not excessive, as im watching the transmission fluid level. But my wife is now afraid of a fire. This seems to be an on going problem with the Ford Edge and other vehicles. Please help resolve this, we cant afford a repair of this large amount from what ive read for repair. Thank you, [XXX] & [XXX] Kenai, AK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 12/11/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MOORE-STEWART FORD AT (334) 875-2330 (1406 E HIGHLAND AVE, SELMA, AL 36703) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

• 12/11/2013· STEERING,POWER TRAIN,TRACTION CONTROL SYSTEM

  CAR JERKS AND ANTI LOCK/TRACTION CONTROL SYSTEM TRIES TO ENGAGE DURING TURNS TO LEFT PULLED CODES FROM CAR THEY WERE P1650 POWER STEERING ,DEALER SAID THIS WAS TIED TO ANTI ROLL AND ALSO CONTROL TRANSMISSION AND BRAKE SYSTEM AND WOULD COST ME 930.00 TO REPAIR, NEXT CODE WAS P1703 BRAKE SWITCH,THEN CODE P1780 TRANSMISSION CONTROL. ITS OBVIOUS FORD MOTOR COMPANY KNOWS THEIRS A PROBLEM WITH THIS TYPE OF AUTO..RESEARCH ON INTERNET SHOW THIS SAME PROBLEM SINCE 2007 OR SO TO PRESENT! *TR

• 12/10/2018· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NIELSEN FORD (375 NJ-23, WANTAGE, NJ 07461, (973) 702-8000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVILABLE. *TT CONSUMER STILL WAITING FOR PARTS. *JB

• 12/08/2017· AIR BAGS

  TAKATA RECALL. I HAVE BEEN WAITING WAY TOO LONG FOR THIS RECALL TO BE FIXED. IT HAS MADE ME ANXIOUS WHILE DRIVING NOT KNOWING IF MY AIR BAG IS GOING TO HURT OR KILL ME OR MY PASSENGER.

• 12/07/2017· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING DOWN HILL AT 35 MPH AND APPROACHING A STOP SIGN, THE BRAKES VIBRATED AND HESITATED TO STOP THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE BRAKES WERE REPLACED. IN ADDITION, THE MECHANIC ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER DUE TO THE BRAKE BOOSTER FAILING. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL DEALER AND NO FURTHER INFORMATION WAS AVAILABLE. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 121,658. *TT CONSUMER STATED SHE WAS ABOUT TO STOP AT THE STOP SIGN BUT ENDED UP DRIVING PAST IT. UPDATED 11/20/18 *JB

• 12/06/2022· SUSPENSION,FUEL/PROPULSION SYSTEM

  Complaint Filed Tuesday 18:14 hrs 12/06/2022. On 12/02/2022 I had a diagnosis at Marcotte Ford Holyoke, MA done my vehicle because it failed Massachusetts emissions CEL. Diagnose came back with the same description as the damaged fuel system and suspension which RECALLS, which should have been fixed before I registered the vehicle on 11/22/2022. I fear for my safety of fuel leak and suspension crash. I would hate to think a reputable Ford dealer would jeopardize my safety for a few extra dollars for holiday spending. I have found a different repairman for the faulty brake power booster & Mass Air Flow Sensor the A & Z Autos dealer /A & Z Auto Repair placed in my vehicle. Ms. Sharon-Shawn A. Bell

• 12/06/2018· AIR BAGS,SERVICE BRAKES

  TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE BRAKE BOOSTER WAS MALFUNCTIONING. THE VEHICLE WAS TAKEN TO DEACON JONES FORD-LINCOLN (3301 MCLAIN ST, GOLDSBORO, NC 27534, (919) 736-3387) WHERE IT WAS DIAGNOSED THAT THE BRAKES BE REPLACED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL REGARDING THE FAILURE OR THE 150,000 MILE EXTENDED WARRANTY. THE VEHICLE CURRENTLY HAD 109,000 MILES. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER WHO STATED THE SAME THING AS THE DEALER. THE CONTACT WAS REFERRED TO NHTSA. THE CONTACT ALSO STATED THAT HE WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS), WHICH WAS UNRELATED TO THE FAILURE. THE FAILURE MILEAGE WAS 104,000.

• 12/06/2017· AIR BAGS

  "TAKATA RECALL" I RECEIVED A LETTER FROM FORD MOTOR COMPANY IN JUL 2016 REGARDING THETAKATA AIR IN MY VEHICLE WAS DEFECTIVE. SINCE THAT DATE, I HAVE TRIED MANY TIMES TO FIND OUT WHEN THE REPLACEMENT AIR BAGS WILL BE AVAILABLE AT MY FORD DEALER. IT IS NOW DEC 2017 & FORD DEALER KEEPS TELLING ME THEY HAVE NOT RECEIVED REPLACEMENT AIR BAGS. WHEN WILL THIS BE RESOLVED? MEANTIME I AM RIDING IN AN UNSAFE VEHICLE.

• 12/05/2017· SERVICE BRAKES

  BRAKE VACUUM BOOSTER. I WAS TOLD BY MY MECHANIC THAT MY BRAKE VACUUM BOOSTER IS GOING BAD. I CALLED FORD AND IT IS NOT COVERED UNDER THE CURRENT RECALL. MY VEHICLE WAS BUILT AT THE OAKVILLE ASSEMBLY PLANT ON MARCH 26, 2010, A LITTLE OVER A MONTH BEFORE THE RECALL DATE PERIMETERS OF MAY 3, 2010 THROUGH MARCH 28, 2013. WHEN APPLYING THE BRAKES, THERE IS A WHISTLING NOISE UNDER THE DASHBOARD, THE BRAKES GET ROCK HARD AND THEN SINK TO THE FLOOR.

• 12/05/2013· EXTERIOR LIGHTING

  BOTH TAILLIGHTS BURNT AND MELTED INTO THE SOCKET. THERE WERE NO WARNING SIGNS OR CODES. *TR

• 12/04/2020· SERVICE BRAKES

  WHEN YOU PUSH DOWN THE BRAKE PEDAL, THE BRAKES DO NOT ENGAGE. TWO DIFFERENT MECHANICS, ONE AT LES SCHWAB, AND ONE AT THE FORD DEALER HAVE CONFIRMED THAT THE BRAKE BOOSTER PART NO. AT4Z2005 IS DEFECTIVE. MANY FORD MODELS AND MODEL YEARS HAVE BEEN RECALLED FOR THIS SAME DEFECTIVE PART. WHEN ASKED, FORD HAS REFUSED TO REPLACE THE DEFECTIVE PART FOR MY VEHICLE. FORD REFERENCE # CAS 28787275

• 12/04/2015· ELECTRICAL SYSTEM

  VOTH TAIL LIGHT/TURN SIGNAL BULBS ARE MELTED IN THEIR SOCKETS AND THE SOCKETS THEMSELVES ARE BURNT

• 12/03/2018· AIR BAGS

  TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SOUTH BAY FORD (5100 ROSECRANS AVE, HAWTHORNE, CA 90250, (310) 584-7641) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.