2010 Chevrolet Suburban 2500

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2020· UNKNOWN OR OTHER

  MY TRUCK IS AFFECTED DUE TO THE CRACKED DASH THAT IS A CONTINUING PROBLEM IN GYM TRUCKS LIKE MY 2010 SUBURBAN.

• 12/28/2017· AIR BAGS

  TAKATA AIR BAG RECALL WITH NO REMEDY FOR A FIX AND A VEHICLE THAT IS UNSAFE TO DRIVE WITH ALL DEALERS NOT WANTING TO TAKE ON TRADE

• 12/26/2017· AIR BAGS

  THE CHECK AIRBAG LIGHT WILL COME ON RANDOMLY AT ANY GIVEN TIME. IT USUALLY STAYS ON FOR ABOUT TWO DAYS OR SO AND GOES OFF FOR SEVERAL WEEKS BEFORE POPPING BACK ON. WE USUALLY SEE THIS HAPPEN WHEN THERE ARE TEMPERATURE CHANGES FROM SEASON TO SEASON. EVEN THOUGH THERE IS A RECALL CONCERNING THE AIRBAG SYSTEM ON CERTAIN MAKES AND MODELS, WE WERE SURPRISED WHEN OUR TRUCK WAS NOT ON THE LIST.

• 12/20/2023· STRUCTURE

  While driving down the road a large piece of the dash exploded violently projecting a sharp plastic piece of the dash, hitting driver in the face, narrowly missing the eyes, bouncing off and landing in the 2nd row seating area. Thankfully, there was no infant or child in those seats or they could have been injured. The temperature outside was 100+ in the summer in Texas. The cracking dash issue has been reported by us and by numerous other complainants many times previously. This is an ongoing problem that has clearly not been taken seriously by GM.

• 12/20/2017· AIR BAGS

  TAKATA RECALL . I WANT A RESOLUTION AND A SOLUTION TO FIX MY AIR BAGS BEFORE A DISASTER STRIKES ! I AM VERY FRIGHTENED FOR MY FAMILY AND MYSELF. MY SUBURBAN HAS BEEN IN THE CHEVY DEALERSHIP MULTIPLE TIMES FOR AIRBAG ISSUES! THE SERVICE AIRBAG LIGHTS COME ON INTERMITEDLEY AND I NEVER KNOW WHEN THEY ARE WORKING OR NOT . I ALSO NOTICE WHEN LIGHT COMES ON THE SEATBELT DOESN'T CATCH TO SAVE ME FROM FLYING THROUGH THE WINDOW. LIGHTS UP AT RANDOM TIMES .

• 12/14/2016· UNKNOWN OR OTHER

  THE TOP SURFACE OF THE DASHBOARD HAS CRACKED. THE CRACK HAS REACHED THE AREA OF THE FRONT PASSENGER SIDE AIRBAG. THE AREA AFFECTED BY THE CRACKED DASHBOARD SEEMS LOOSE AND MAKES A LOUD RATTLE AS I DRIVE.

• 12/11/2019· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). TOM LIGHT CHEVROLET (LOCATED AT 738 N EARL RUDDER FWY, BRYAN, TX 77802, (979) 314-5564) WAS CONTACTED AND EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 12/10/2017· AIR BAGS

  "TAKATA RECALL" I HAVE CONTACTED THE DEALERSHIP TO HAVE THIS AIRBAG REPLACED MULTIPLE TIMES. I CONTACTED FRED CALDWELL CHEVROLET MOST RECENTLY ON 12/9/17. EACH TIME, INCLUDING MY LAST CONTACT ON 12/9/17, I HAVE BEEN INFORMED THAT THEY CANNOT DO THE REPAIR BECAUSE THEY HAVE NOT BEEN SUPPLIED WITH REPLACEMENT PARTS FROM THE AIRBAG COMPANY TO COMPLETE THE THE REPAIR.

• 12/06/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MCKAIG CHEVROLET BUICK AT (903) 686-1240 (1110 E BROADWAY AVE, GLADEWATER, TX 75647) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

• 12/03/2015· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

  TWO YEARS AGO MY STABILITRAK FAILURE WARNING CAME UP. THE ENGINE WOULDN'T GO OVER 20 MPH. THE BATTERY WAS REPLACED AND THE ISSUE CORRECTED. THIS WEEK IT HAPPENED AGAIN. WHILE DRIVING, THE STABILITRAK WARNING CAME UP AND CAR POWER/ ACCELERATION WENT DOWN TO ALMOST NOTHING. CHEVY IS SAYING THEY *THINK* MY CAM SHAFT LIFTER FAILED AND IT'S ALMOST $7,000 TO FIX. THIS SEEMS TO BE AN ONGOING PROBLEM IN THE CHEVY/GMC CARA OF THIS MANUFACTURING TIME. IT'S DANGEROUS AND SOMEONE WILL GET KILLED.

• 11/28/2017· AIR BAGS

  TAKATA RECALL IT HAS BEEN 18 MONTHS SINCE I FIRST RECEIVED NOTIFICATION THAT THE AIRBAGS IN MY VEHICLE, DESIGNED TO KEEP ME SAFE, MAY BE DEFECTIVE TO THE POINT OF CAUSING SERIOUS INJURY OR DEATH. THERE IS STILL, 18 MONTHS LATER, NO SOLUTION TO THIS ISSUE. THIS IS A SERIOUS BREECH OF SAFETY AMOUNTS TO NEGLIGENCE. TAKATA HAS SINCE FILED BANKRUPTCY. CHEVROLET/GM HAS NOT FULFILLED THEIR OBLIGATION TO PROVIDE A VEHICLE THAT DOES NOT POSE UNDUE AND INCREASED RISK OR DANGER.

• 11/21/2014· STRUCTURE

  THE DASHBOARD DEVELOPED A CRACK APPROX 8 INCHES LONG ON THE DRIVERS SIDE BEHIND STEERING COLUMN. THIS HAPPENED WHEN THE HEAT WAS TURNED ON TO DEFROST WINDOW. THIS IS DANGEROUS BECAUSE IF THE AIRBAG SHOULD DEPLOY PIECES OF THE DASH COULD BE SENT FLYING INTO THE PASSENGER COMPARTMENT AND CAUSE INJURIES. GM DOES NOT WANT TO FIX THE PROBLEM. *TR

• 11/16/2020· AIR BAGS

  UPON ENTERING THE VEHICLE THIS MORNING, 11/17/2020, I NOTICED A CRACK IN THE DASH NEAR THE PASSENGER SIDE AIRBAG. AS I STARTED THE VEHICLE AND DRIVING THE SERVICE AIRBAG LIGHT CAME ON. THE MILEAGE AT THE TIME WAS 129173.

• 11/15/2016· UNKNOWN OR OTHER

  THE DASHBOARD CRACKED ON TWO LOCATIONS ON THE 2010 CHEVROLET SUBURBAN LTZ. ONE CRACK IS OVER THE DRIVER'S SIDE/STEERING COLUMN WHICH CONTINUES TO GROW. THE OTHER CRACK IS LOCATED ON THE PASSENGER SIDE AND GOES DIRECTLY INTO THE AIRBAG. THIS IS CONSISTENT WITH OTHER REPORTINGS ON THE INTERNET OF FELLOW CHEVY SUBURBAN OWNERS. MY CAR IS STORED IN MY GARAGE ALL DAY AND IS NOT SITTING IN THE SUN ALL DAY NOR HAS THE CAR EVER BEEN IN AN ACCIDENT. CHEVY HAS NO EXPLANATION AS TO WHY THIS HAPPENS - JUST THAT THEY ARE NOT WILLING TO AT LEAST PAY FOR 1/2 OR THE COST OF THE NEW DASHBOARD. I BROUGHT THE CAR TO THE DEALERSHIP AT THE BEGINNING OF THE YEAR AND STATED THAT I HEARD A RATTLING FROM THE DASHBOARD; ASKED IF THEY COULD ENSURE THAT THE DASH WAS SECURE. WHEN I PICKED UP THE VEHICLE THEY STATED THE DASH WAS FINE. THE RATTLING CONTINUED FOR MONTHS. AFTER SEVERAL MONTHS, I NOTICED THE CRACK ON THE PASSENGER SIDE. SEVERAL WEEKS LATER, I NOTICED THE CRACK ON THE DRIVER'S SIDE. THE DEALERSHIP NOR CHEVY WILL ASSIST WITH THIS ISSUE.

• 11/15/2016· AIR BAGS

  DASH CRACKED, SHARP POINT NEXT TO AIRBAG, POINT CAN RENDER AIRBAG USELESS.

• 11/09/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ARANSAS AUTOPLEX (SALES AND SERVICE) AT (844) 884-7521 (2352 W WHEELER AVE, ARANSAS PASS, TX 78336) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

• 11/08/2019· STRUCTURE

  DASH COVER IS CRACKED.

• 11/03/2019· AIR BAGS

  NEED PAPERWORK SO MY AIRBAGS CAN BE FIX AT THE DEALERSHIP.

• 10/24/2017· STEERING,AIR BAGS,STRUCTURE

  THERE ARE SEVERAL CRACKS IN THE DASH OF MY 2010 CHEVROLET SUBURBAN AS EXPLAINED BELOW. ONE OF THESE CRACK IS IN THE AREA OF THE PASSENGER SIDE AIRBAG WHICH IS MOUNTED ON TOP OF THE DASH. AS THE DASH EXPANDS IN THE HEAT, TYPICALLY IN THE HOT MONTHS OF THE SUMMER, THE PLASTIC PORTION OF THE DASH WILL COVER THE AIRBAG PORTION OF THE DASH. I AM CONCERNED THAT IF I DO NOT NOTICE THIS AND THE VEHICLE IS INVOLVED IN A CRASH, THE AIRBAG WILL NOT OPERATE PROPERLY. I AM AFRAID VEHICLE OCCUPANTS MIGHT BE INJURED BY THE DASH IF THE AIRBAG DEPLOYED UNDER THE PLASTIC PORTION OF THE DASH OR THAT THEY WILL BE INJURED IF THE AIRBAG WOULD NOT DEPLOY PROPERLY. THERE ARE ALSO TWO CRACKS IN THE DASH IN THE AREA OVER THE INSTRUMENT CLUSTER WHICH ALLOWS A PORTION OF THE DASH TO BE COMPLETELY REMOVED FROM THE MAIN DASHBOARD. THIS PORTION OF THE DASH THAT CAN BE REMOVED CAUSES A PROBLEM ON LONG TRIPS DUE TO THE FACT THAT IT WILL VIBRATE OUT OF PLACE. MY CONCERN WITH THIS PIECE IS ITS LOCATION IN RELATION TO THE STEERING WHEEL. I AM CONCERNED THAT IF THIS PIECE MOVES OUT OF PLACE, IT COULD MOVE INTO THE OPEN AREA AT THE TOP OF THE STEERING WHEEL AND INTERFERE WITH MY ABILITY TO CONTROL THE STEERING OF THE VEHICLE. I WAS ALSO INFORMED BY A LOCAL DEALERSHIP THAT MY AIRBAG OR AIRBAGS HAVE BEEN RECALLED. IN REGARDS TO BOTH OF THESE ISSUES, THE CUSTOMER ASSISTANCE REPRESENTATIVE ADVISED THAT GM IS AWARE OF BOTH PROBLEMS, BUT THAT THEY ARE STILL INVESTIGATING THE PROBLEMS AND POSSIBLE RESOLUTIONS. HOW LONG DOES IT TAKE TO INVESTIGATE THE CAUSE OF THE DASH PROBLEMS? THIS HAS BEEN A WELL DOCUMENTED PROBLEM FOR SEVERAL YEARS THAT AFFECTS MANY VEHICLES, YET GM CLAIMS NOT TO KNOW WHAT CAUSED IT OR TO TAKE ANY RESPONSIBILITY FOR THE INFERIOR DASHES THAT WERE PLACED IN QUITE FEW YEAR MODELS OF THEIR VEHICLES. I FEEL THAT THIS BROKEN DASH IS A SAFETY ISSUE WITH THE VEHICLE.

• 10/24/2017· AIR BAGS,SEAT BELTS,STRUCTURE

  ON THE INSTRUMENT PANEL THE MESSAGE "SERVICE AIR BAG" AND AIRBAG READINESS LIGHT SYMBOL STAYS ON WHEN IGNITION ON AND WHILE DRIVING. DASHBOARD CRACKED. BACK PASSENGER SEATBELT WON'T LOCK AT TIMES.

• 10/23/2017· AIR BAGS

  THIS RECALL HAS BEEN OVER A YEAR AND HALF AND WE ARE BEING TOLD BY THE DEALERSHIPS THERE IS YET TO BE A FIX. THIS IS RIDICULOUS

• 10/23/2017· AIR BAGS

  "TAKATA RECALL". I RECEIVED A RECALL IN JUNE 2016 AND THEY HAVE NOT BEEN ABLE TO SUPPLY A REPLACEMENT PART IN 16 MONTHS. NO ONE CAN RIDE IN THE PASSENGER FRONT SEAT BECAUSE OF THE DANGER

• 10/22/2017· AIR BAGS

  TAKATA RECALL HAS NOT BEEN REPLACED IN TRUCK YET, OVER A YEAR AND A HALF LATER.

• 10/20/2014· AIR BAGS,STRUCTURE

  TWO LARGE CRACKS APPEARED IN MY DASH RECENTLY - NO ACCIDENT, NO SPECIAL CLEANING SOLUTION, NOTHING. ONE CRACK IS OVER THE CONTROL CONSOLE NEAR THE DRIVER SIDE AND THE OTHER IS AROUND THE PASSENGER AIRBAG. MY CONCERN IS THAT THE CRACK SURROUNDING THE PASSENGER AIRBAG COULD POSSIBLY HINDER THE AIRBAG FROM WORKING PROPERLY OR COULD POSSIBLY EJECT SHARDS OF HARD PLASTIC INTO MY PASSENGERS IF THE AIRBAG DID DEPLOY. GM SHOULD RECALL AND REPLACE ALL THESE DASHES TO PREVENT INJURY/DEATH! *TR

• 10/19/2016· UNKNOWN OR OTHER

  MY DASHBOARD HAS DEVELOPED 3 MAJOR CRACKS ACROSS IT.

• 10/15/2021· AIR BAGS

  TK Holdings Inc. (“Takata”) has decided that a defect which relates to motor vehicle safety exists in the passenger-side frontal airbag inflators installed as original equipment in certain 2007 to 2014 model year Cadillac Escalade, Escalade ESV, and Escalade EXT vehicles; certain Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, and Tahoe vehicles; and certain GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles. The determination was made that the propellant in these inflators may degrade after long-term exposure to high humidity and temperature cycling, which could cause the inflator to rupture during a deployment. SAFETY RISK:

• 10/15/2019· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. NIMNICHT CHEVROLET (1550 CASSAT AVE, JACKSONVILLE, FL 32210, (904) 638-7986) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 10/14/2016· UNKNOWN OR OTHER

  I HAVE ALWAYS GARAGED AND MAINTAINED MY VEHICLES. WHEN I PARK MY CAR WHILE OUT,I ALWAYS UTILIZE A WINDSHIELD VISOR TO PROTECT MY DASH AS WELL AS KEEP THE TEMPERATURE DOWN IN THE VEHICLE. WHEN I STARTED NOTICING MY DASH WAS CRACKING I WAS SHOCKED. IN MY 40 PLUS YEARS OF OWNING A VEHICLE I HAVE NEVER HAD A DASH CRACK. THE CRACK HAS CONTINUED TO SPREAD OVER THE CONTROLS IN FRONT OF THE STEERING WHEEL AT THIS POINT. I GOT AN ESTIMATE ON REPLACING IT AND WAS QUOTED 1600.00 PARTS AND LABOR. SERIOUSLY?? I AM FURIOUS AT THIS POINT AND I AM LOOKING FOR ANOTHER VEHICLE, NOT A CHEVY. I'VE HAD MANY THINGS GO WRONG WITH THIS MODEL WHICH INCLUDE THE MOTORIZED SIDE WINDOWS, THE GLASS POPPING OPEN ON THE HATCH, ALL THE PAINT CHIPPING OFF ON THE AIR CONTROL BUTTONS, HINGES BREAKING OFF OF THE STORAGE COMPARTMENTS ON THE CONSOLE, THE MOTORIZED BUTTON THAT IS SUPPOSED TO LIFT THE BACKSEAT DON'T WORK PROPERLY AND THE LIST GOES ON AND ON. SUCH AN EXPENSIVE DISAPPOINTMENT.

• 10/02/2020· ENGINE

  2010 5.3L ENGINE CONSUMES OIL AT AN EXCESSIVE RATE. THE LACK OF A LOW OIL WARNING HAS CAUSED THE ENGINE TO BE RUN WITHOUT OIL FOR EXCESSIVE PERIODS OF TIME. ENGINE ISSUES INCLUDE STALLING AND INABILITY TO START VEHICLE UNTIL DIAGNOSED BY MECHANIC AS BEING VOID OF OIL. OIL CONSUMPTION HAS BEEN AS HIGH AS 100% WITHIN A SIX MONTH PERIOD AFTER COMPLETING A CERTIFIED OIL CHANGE BY ASE PROFESSIONALS.

• 10/02/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED NASH CHEVROLET (630 SCENIC HWY S, LAWRENCEVILLE, GA 30046; 770-822-6678 OR 678-317-2806) WHO STATED THAT THEY WERE NOT REPAIRING VEHICLES AT THE TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT OF THE PETITION BEING EXPANDED UNTIL DECEMBER 31, 2017; THEREFORE, NO VEHICLES WERE BEING REPAIRED AT THE TIME. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 09/30/2019· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT MARTIN CHEVROLET (LOCATED AT 23505 HAWTHORNE BLVD, TORRANCE, CA 90505, (310) 594-5987) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 09/26/2016· STRUCTURE

  MY DASH HAS CRACKED TWICE ON MY 2010 SUBURBAN. IT CRACKED THE FIRST TIME APPROXIMATELY TWO YEARS AFTER I PURCHASED THE VEHICLE. CHEVROLET REPLACED THE DASH UNDER WARRANTY. THE DASH CRACKED AGAIN APPROXIMATELY TWO YEARS LATER. THERE APPEARS TO BE SOME SORT OF DESIGN FLAW WITH THE DASH. THE DASH DOES NOT HAVE ENOUGH RIGIDITY TO ACCOMMODATE THE NORMAL VIBRATIONS DURING THE DRIVING OF THE VEHICLE. THE CRACKS IN THE DASH ARE LOCATED NEXT TO THE PASSENGER SIDE AIRBAG. I AM CONCERNED THAT THE DASH WILL BECOME SHRAPNEL IF THE AIRBAG EVER DEPLOYS.

• 09/18/2016· AIR BAGS,STRUCTURE,UNKNOWN OR OTHER

  DASHBOARD CRACKED IN TWO PLACES. ONE ABOVE INSTRUMENT CLUSTER, ONE BY PASSENGER AIRBAG. DASHBOARD RATTLES DUE TO CRACK. AIRBAG FUNCTION MAY BE ADVERSELY AFFECTED. THERE WAS NO INCIDENT THAT LEAD TO THE CRACKS, OTHER THAN OUTDOOR TEMPERATURE FLUCTUATIONS.

• 09/18/2014· AIR BAGS,STRUCTURE

  MY DASH ON MY SUBURBAN IS CRACKED AROUND THE PASSENGER AIRBAG. I FEEL THIS ISSUE IS A SAFETY HAZARD IF THE AIRBAG COMES OUT IT MAY THROW PLASTIC PIECES EVERYWHERE. *TR

• 09/13/2019· UNKNOWN OR OTHER

  THE DASHBOARD IS CRACKED ON THE DRIVER'S SIDE AND THE PASSENGER SIDE.

• 09/07/2021· UNKNOWN OR OTHER

  The front dash had suffered catastrophic cracking and damage from the sun and or heat. The majority of the Dan is so badly cracked and faking apart, a aftermarket dash cover was purchased to cover the unsightly OEM dash.

• 09/07/2016· ENGINE

  TL* THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. WHEN THE VEHICLE WAS STARTED, THE VEHICLE AND THE GARAGE FILLED UP WITH DARK GRAY SMOKE WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE VEHICLE FAILED AN OIL CONSUMPTION TEST DUE TO AN OIL CONSUMPTION LEAK. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT WORTH THE REPAIR COSTS. THE MANUFACTURER OFFERED THE CONTACT A DEAL TO PURCHASE A NEW VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000.

• 09/01/2016· POWER TRAIN

  THE VEHICLE WAS IN MOTION, I HAD JUST TURNED ONTO A CITY STREET FROM A SHOPPING CENTER AND THE TRANSMISSION WENT OUT. THEIR WAS NOT ANY WARNING THIS WAS GOING TO HAPPEN. VEHICLE WAS DRIVING FINE UP UNTIL THAT POINT. THE VEHICLE DID NOT MOVE WHEN PRESSING ON GAS. ME AND MY CHILDREN CAME VERY CLOSE TO GETTING HIT, WE WERE SITTING IN THE MIDDLE OF THE STREET. NO WARNING SIGNS OF THIS. I HAD TO GET THE TRANSMISSION REPLACED. I DIDN'T PLAN ON SPENDING 4000 DOLLARS ON A 2010 CHEVY SUBURBAN.

• 09/01/2015· STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

  8-10-15 DRIVING ABOUT 35 MPH WITHOUT WARNING VEHICLE COMPLETELY SHUT DOWN. NO POWER STEERING OR BRAKES. WAS ABLE TO PULL OFF ROAD WITH DIFFICULTY BUT SAFELY. CHECK ENGINE LIGHT CAME ON. WAS ABLE TO START AFTER A MINUTE AND DROVE IMMEDIATELY TO JACK WILLIAMS CHEVROLET IN ST. AUGUSTINE FLA. THEY DIAGNOSED A BATTERY THAT NEEDED TO BE REPLACED (NO INDICATION OF CHECK ENGINE CODE ON RECEIPT JUST BATTERY TESTED AND NEEDED TO BE REPLACED) DROVE FOR A WEEK WITH NO PROBLEM THEN LEFT FOR MY HOME IN PENNSYLVANIA. IN VIRGINIA AFTER REFUELING AND ABOUT READY TO GET ON THE INTERSTATE THE SAME THING HAPPENED! THIS WAS A MUCH MORE DANGEROUS SITUATION IN HEAVY TRAFFIC. WITH NO POWER, BREAKS OR STEERING I MANAGED TO GET SAFELY OFF THE ROAD. AGAIN I WAS ABLE TO START THE VEHICLE AFTER A MINUTE AND BEING A SATURDAY AFTERNOON WITH NO DEALER SERVICE AVAILABLE I DECIDED TO RISK THE REST OF THE DRIVE HOME. THANKFULLY I MADE IT AND ON MONDAY I CALLED CHEVROLET DIRECTLY TO ASK THEM WHY THE FLORIDA DEALER MIS-DIAGNOSED THE PROBLEM, ASKED WHY THIS HAPPENED AND IF THERE WAS ANY RECALLS OR SERVICE BULLETINS. THEY DIRECTED ME TO SUTLIFF CHEVROLET IN HARRISBURG, PA. I DID GET A CHECK ENGINE LIGHT AFTER THE SECOND FAILURE BUT THE LIGHT WAS OFF BY MONDAY. THEY READ A P0601 CODE AND REPLACED AND REPROGRAMED ECM. (ENGINE CONTROL MODULE I BELIEVE). THE COMPLAINT AGAINST THE DEALER IN FLORIDA IS FILED WITH CHEVROLET BUT I AM FILING THE INCIDENT WITH NHTSA BECAUSE I BELIEVE THAT THIS COMPUTER FAILURE WAS EXTREMELY DANGEROUS. I CANT IMAGINE WHAT COULD HAVE HAPPENED TO A YOUNG OR LESS EXPERIENCED DRIVER IN THIS SITUATION. FRANKLY HAD THAT FAILED AT THE POSTED 70 MPH POSTED SPEED LIMIT ON THE INTERSTATE WHILE I WAS DRIVING IT COULD HAVE BEEN CATASTROPHIC FOR ME AS WELL.

• 08/31/2017· AIR BAGS

  TL* THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION CHEVROLET OF PEMBROKE PINES, FLORIDA WAS MADE AWARE OF THE RECALL AND STATED THAT THE MANUFACTURER HAD NOT GRANTED THEM PERMISSION TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 08/24/2019· AIR BAGS

  AIRBAG RECALL AND GERRY LANE CHEVROLET'S REPRESENTATIVE CONTINUES TO TELL ME THAT A REMEDY FOR THE AIRBAG RECALL HAS NOT BEEN FOUND YET. THIS IS A RECALL!

• 08/23/2016· AIR BAGS,UNKNOWN OR OTHER

  THE DASH HAS A CRACK AT THE TOP LEFT CORNER WHERE THE AIRBAG IS LOCATED. I'M CONCERNED ABOUT INJURY IF THE AIRBAG IS DEPLOYED OR THAT IT MIGHT NOT DEPLOY PROPERLY IN A CRASH.

• 08/22/2017· UNKNOWN OR OTHER

  I NOTICED WHILE DRIVING MY VEHICLE THAT MY DASH STARTED TO RATTLE. AFTER GETTING TO SCHOOL TO DROP MY KIDS OFF, I NOTICED THAT I HAD A CRACK IN MY DASH RESONATING FROM THE TOP OF THE STEERING WHEEL PORTION OF THE DASH. IT HAS SINCE THEN GROWN ANOTHER CRACK AND THE ORIGINAL CRACK IS BECOMING LONGER AND LONGER. THE DASH IS NOW CRACKED AT THE CORNER OF THE AIRBAG ON THE PASSENGER SIDE OF THE VEHICLE. I AM CONCERNED THAT THE CRACKS ARE GOING TO JUST CONTINUE UNTIL I'M UNABLE TO KEEP THE VIBRATIONS TO A MINIMUM. I'M ALSO CONCERNED ABOUT THE CRACK NOW OVER BY THE AIRBAG. I DON'T KNOW IF THIS WOULD CAUSE THE AIRBAG TO MALFUNCTION IF IT CONTINUES.

• 08/19/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 08/13/2018· STRUCTURE

  CRACKS (2 SEPARATE CRACKS; PHOTOS ATTACHED) APPEARED IN THE DASHBOARD OF 2010 CHEVROLET SUBURBAN LT ABOVE THE STEERING COLUMN AND NEAR THE PASSENGER AIRBAG. THE VEHICLE WAS STATIONARY IN THE DRIVEWAY WHEN THE CRACKS APPEARED -- THERE WAS NO EVENT TO CAUSE THE CRACKS TO APPEAR. A SEARCH ON A GM ONLINE FORUM ADVISED THIS TO BE A KNOWN DEFECT FOR CARS OF THIS MODEL AND YEAR.

• 08/11/2019· UNKNOWN OR OTHER

  I HAVE READ 1,000'S OF COMPLAINTS ABOUT THE DASH BOARD CRACKING. I HAVE A CRACK ABOVE THE PASSENGER AIR BAG AND NOW ABOVE THE STEERING CLUSTER. THERE ARE TOO MANY COMPLAINTS FOR THIS TO CONTINUE TO GO UNATTENDED.

• 08/05/2017· STRUCTURE

  DASHBOARD CRACKED IN TWO DIFFERENT SPOTS. DEALERSHIP AND GM SAID THERE IS NO RECALL FOR THIS HOWEVER THERE ARE NUMEROUS CUSTOMERS WITH THE SAME ISSUE.

• 08/05/2016· AIR BAGS

  DASH CRACKING IN FRONT OF DRIVER SEAT. SECOND TIME DASH HAS CRACKED IN LAST 2 YEARS. POTENTIALLY EFFECTS ELECTRICAL SUPPORTING AIRBAG. CHEVY/GM REFUSES TO COVER COST OF REPLACEMENT. ISSUE APPEARS TO BE WIDESPREAD AMONG OWNERS.

• 08/05/2015· STRUCTURE

  TL* THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND DETERIORATED. THE DASHBOARD WAS EXPOSING CRACKS ABOVE THE FRONT PASSENGER SIDE NEAR THE AIR BAG AND ON THE DRIVERS SIDE. IN ADDITION, THE GLARE FROM THE DASHBOARD FAILURE WAS ALSO AFFECTING THE CONTACTS VISIBILITY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE DASHBOARD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

• 08/04/2016· STRUCTURE

  TL* THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. AFTER THE VEHICLE WAS TAKEN IN FOR MAINTENANCE, THE TECHNICIAN STATED THAT THE PASSENGER SIDE UPPER PANEL OF THE DASHBOARD WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.