2010 Buick Lacrosse

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/29/2010· UNKNOWN OR OTHER

  AS I WAS DRIVING DOWN A MAIN ROUTE WITH HIGH TRAFFIC TRAVELLING APPROXIMATELY 35 MPH THE CAR FELT AS IF SOMEONE STEPPED ON THE BRAKES TWICE. THE CAR SLOWED DOWN ABRUPTLY ALMOST TO A STOP. I PULLED OVER TO THE SIDE OF THE ROAD AND SHUT OFF THE VEHICLE. I WAS 1/2 MILE FROM MY HOUSE SO I DECIDED TO PROCEED HOME. I STARTED UP THE CAR AND SLOWLY DROVE DOWN THE ROAD. WITHIN MINUTES THE BRAKES AUTOMATICALLY APPLIED THEMSELVES AGAIN SLOWING THE VEHICLE DRAMATICALLY. I PROCEEDED TO DRIVE TO MY GARAGE AND CALLED THE DEALERSHIP IN THE MORNING. THEY SENT A TOW TRUCK AND TOWED IT TO THE DEALERSHIP TO REPAIR WHERE IT HAS BEEN SINCE 12/23/10. THIS IS A MAJOR SAFETY PROBLEM. I WILL NEVER DRIVE THAT CAR AGAIN.

• 12/27/2018· AIR BAGS

  TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG MODULE WAS FRACTURED AND THE AIR BAG INDICATOR DID NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO JIM ELLIS AUTOMOTIVE GROUP (5862 PEACHTREE BLVD, ATLANTA, GEORGIA 30341, 770-234-8155), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED, BUT THE DEALER STATED THAT AIR BAGS WOULD BE REPLACED THIS WEEK. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 78,000.

• 12/27/2010· VISIBILITY

  TL*THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE REAR WINDOW DEFROSTER FAILED. THE DEALER DISCONNECTED THE BATTERY AND REBOOTED THE COMPUTER WHICH WAS ONLY A TEMPORARY FIX. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE IT WAS BEING HELD AND CHECKED FOR POSSIBLE ELECTRICAL PROBLEMS. THE CURRENT AND FAILURE MILEAGES WERE 2,558.

• 12/24/2014· ELECTRICAL SYSTEMFire

  2010 BUICK LUCERNE REAR FUSE BLOCK MALFUNCTIONED AND CAUGHT FIRE *CN

• 12/21/2016· ENGINE

  REDUCED ENGINE POWER-WHILE DRIVING 30MPH THE VEHICLE WILL RANDOMLY REDUCE ENGINE POWER AND CAUSED THE VEHICLE TO STALL. I HAD TO PULL OVER AND RESTART MY VEHICLE 2 TWICE TO MAKE IT HOME SAFELY. GM HAS A SERVICE BULLETIN OUT TO REPAIR 2010-2011 BUCK LACROSSE ONLY MANUFACTURED AT SPECIFIC PLANTS. GM DEALER STATES I HAVE SAME DEFECTIVE THROTTLE THAT WAS MANUFACTURED IN 2010-2011 LACROSSE AND CAUSES THE ENGINE TO FAIL WHILE DRIVING THE VEHICLE HOWEVER GM IS SAYING THAT NO MATTER IF THE PART IS DEFECTIVE IT MATTERS WHICH PLANT MADE MY CAR AND THAT I SHOULD HAVE TAKE AN EXTEND WARRANTY. MY CAR JUST REACHED 52K MILES THIS MONTH AND I COULD HAVE LOST MY LIFE AND MY CHILDREN'S LIVES BY THIS HAPPENING TO ME OVER 10 TIMES IN 2 WEEKS. *TR

• 12/20/2019· ELECTRONIC STABILITY CONTROL (ESC)

  THIS IS A HAZARDOUS ISSUE. I CAN BE DRIVING AND THE CAR STALLS OUT ENGINE REDUCE, TRACTION LIGHT COMES ON, AND EVERYTHING STARTS TO ACT UP. THE HEAT STOPS WORKING AS WELL

• 12/19/2017· SUSPENSION,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

  I HAVE TAKEN MY CAR TO SEVERAL SHOPS IN REGARDS TO MY HEADLIGHT AND NO ONE CAN FIGURE IT OUT. ONE HEADLIGHT IN OUT WHICH ARE MY LOW BEAMS. THE ENTIRE CAR HAS BEEN REWIRED AND STILL DOESN'T WORK. IT POPS ON AND OFF WHEN IT WANTS TO BUT STILL THE LOW BEAM HEADLIGHT DOES NOT WORK.

• 12/18/2009· VISIBILITY,SEAT BELTS

  TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING HE NOTICED THAT THE SIDE MIRRORS HAVE A LARGE BLIND SPOT. ALSO THE SEAT BELT CONNECTOR LATCH WAS LOCATED TOO LOW INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE PROBLEMS COULD NOT BE SERVICED. THE CURRENT AND FAILURE MILEAGES WERE 400.

• 12/16/2025· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL

  I purchased a vehicle August 2, 2024 from Kingdom auto sales. The car was inspected July 2024 in which it passed shortly after the car wouldn’t go over 40 mph. It would say it’s an over speed. The car runs hot and the parking assist light won’t go off May 25, 2025 I was driving on the highway in the car lost power and the speed was reduced after getting off the highway lost control of the steering wheel due to the stability and hit a guard rail. no reports was made. I contacted the dealership in which I haven’t been contacted and problem not resolved.

• 12/10/2019· STEERINGCrash

  I WAS DRIVING OUT A NAVY FEDERAL BANK IN AUGUSTA GEORGIA AND WHEN MAKING A LEFT TURN, MY STEERING WHEEL LOCKED AND CAUSED ME TO CRASH INTO A LIGHT POLE AND RUINED MY ENTIRE FRONT END OF MY VEHICLE. IT LOCKED AS IF THE CAR WASN'T THERE IN MOTION AND AS IF IT WAS A SAFETY PROCEDURE FOR THE STEERING WHEEL.

• 12/10/2019· FUEL/PROPULSION SYSTEM

  I HAVE AN 2010 BUICK LACROSSE CXL I'VE HAD FOR 8YEARS WITHIN THOSE YEARS I'VE REPLACED THE CATALYTIC CONVERTER 2X WHICH IS PRETTY PRICEY CONSIDERING THEIRS 3PARTS. THIS RECENT TIME IT WAS REPLACED THERE WAS GAS IN THE OIL. MY MECHANIC STATES IT BECAUSE OF THE HIGH PRESSURE FUEL PUMP. WHICH I FEEL SHOULD BE REPLACED BY BUICK THERE'S NO WAY I SHOULD BE CHANGING A CONVERTER THIS OFTEN.

• 12/09/2021· SERVICE BRAKES

  antilock brake system-the round magnetic sensor that is attached to the wheel bearing hub-had both back ones have parts of the magnet ring break off and one front one completely fall off. this causes loss of antilock brake system. this happened within the last two years.

• 12/09/2014· STEERING,SERVICE BRAKES,ENGINE

  ENGINE QUIT CAUSING BRAKES AND STEERING TO BECOME INOPERATIVE. THIS IS THE 5TH TIME THIS HAS HAPPENED. I HAVE PREVIOUSLY REPORTED THIS TO NHTSA AND GENERAL MOTORS.I NEVER RECEIVED A RESPONSE FROM GM. I TOOK THE VEHICLE TO MY DEALER AND THE ONLY THING THEY DID WAS REPROGRAM THE VEHICLE BUT APPARENTLY IT DID NO GOOD. I THINK THE PROBLEM IS IN THE IGNITION SYSTEM. *TR

• 12/08/2014· EXTERIOR LIGHTING

  WE HAVE HAD THE VEHICLE SINCE 10/16/2012 AND JUST RECENTLY NOTICED THE PROBLEM. OUR LEFT HEADLIGHT WILL GO OUT. THE ONLY WAY WE NOTICED THIS WAS WHEN WE DROVE UP TO A STORE AND NOTICED THE REFLECTION IN THE GLASS. WE HAD THE 2010 BUICK SERVICED LAST WEEK AND MENTIONED IT TO THE SERVICEMAN; HE SAID HE FOUND NOTHING.. I HEARD APPROX 2 WEEKS AGO ON T.V. THAT THE (---?--2009) BUICK LACROSSE HEAD LIGHT OR LIGHTS WOULD GO OUT. SHOULD THIS INCLUDE 2010 ALSO.SINCE OUR LIGHTS ARE ON CONTINUOUSLY, THIS HAPPENS DAY OR NIGHT. *TR

• 12/02/2014· ELECTRICAL SYSTEM,ENGINEFire

  TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE THERMOSTAT FAILED CAUSING THE VEHICLE TO EMIT SMOKE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THERMOSTAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,076.

• 11/30/2010· ENGINE AND ENGINE COOLINGFire

  TL*THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED, IT SUDDENLY CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE; A REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE ORIGIN OF THE FIRE WAS UNKNOWN. THE MANUFACTURER SENT A REPRESENTATIVE WHO INSPECTED THE VEHICLE BUT COULD NOT FIND THE ACUSE. THE FAILURE MILEAGE WAS 7,800. UPDATED 3/7/11 *CN UPDATED 04/25/11

• 11/28/2014· VISIBILITY

  TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED OR IN MOTION, ALL OF THE WINDOWS FROSTED OVER. NO WARNING LIGHTS ILLUMINATED. THE FAILURE OCCURRED MONTHLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 01/07/14*LJ UPDATED 9/7/2017*CN

• 11/26/2017· UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

  SOLD A LEMON CAR BY DRIVETIME FINANCED THROUGH BRIDGECREST FINANCIAL LLC I PURCHASED THE CAR 12/22/2016 AND HAVE BEEN REPORTING PROBLEMS SINCE I DROVE OFF THE LOT. I LIVE BEYOND 300 MILES OF THE LOCATION WHERE I PURCHASED THE VEHICLE

• 11/26/2014· SERVICE BRAKES

  3/28/14: TOOK CAR TO DEALERSHIP AS MY BRAKE PEDAL WAS APPX. ONE INCH FROM THE FLOOR WHEN DEPRESSED WHILE STOPPING CAR. WAS TOLD BRAKE PADS, CALIPERS & BRAKE FLUID WERE ALL OKAY. I WAS ADVISED TO MONITOR...THAT "CONDITION WAS DUE TO BRAKE PADS WEARING & WHEN BRAKE PADS WEAR, THE PEDAL WILL MOVE FURTHER DOWN BECAUSE PADS HAVE TO TRAVEL FARTHER IN TO PRESS AGAINST THE ROTORS". 5/28/14:RETURNED CAR TO DEALERSHIP AS BRAKE PEDAL WAS ALMOST TOUCHING THE FLOOR WHEN DEPRESSED. THEY DETERMINED THAT MY MASTER CYLINDER HAD FAILED...WAS REPLACED. *TR

• 11/22/2010· STEERINGCrash

  LOST STEERING ON MY 2007 BUICK LACROSSE ON THE HIGHWAY WHILE TAKEN A SHARP TURN THE STEERING WOULD NOT TURN WHICH RESULTED IN A HIGH SPEED CRASH. *TR

• 11/19/2014· WHEELS,SERVICE BRAKES

  PREMATURE FAILURE OF THE ANTILOCK BRAKING SYSTEM DUE TO DEFECTIVE HUB BEARING. *TR

• 11/17/2017· ELECTRONIC STABILITY CONTROL (ESC)

  WHILE DRIVING ALONG VEHICLE WILL POP UP WITH SERVICE STABILITRACK AND THE PARKING BRAKE LIGHT WILL FLASH ON AND OFF AND CAR WILL JERK FOR ABOUT A MINUTE THEN GOES ALONG BUT LIGHT WON'T STAY ON LONG ENOUGH TO GET CHECKED

• 11/17/2016· ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

  TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE AND STABILITRAK WARNING INDICATORS ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN RECOMMENDED THAT THE VEHICLE BE RESTARTED WHEN THE WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SERVICE STABILITRAK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED MONTHS LATER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

• 11/15/2018· STRUCTURECrash

  TAKATA RECALL I WAS IN AN ACCIDENT ON OCT 16, 2018. I WAS ON THE STREET SITTING AT A RED LIGHT WHEN A VEHICLE HIT ME FROM THE REAR WHICH MADE ME HIT ANOTHER VEHICLE AND MY AIRBAGS DID NOT DEPLOY.

• 11/13/2014· ELECTRICAL SYSTEM,VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE DEFROSTER FAILED TO DEFROST THE FRONT WINDSHIELD. THE CONTACT ALSO STATED THAT THE ENTIRE INSTRUMENT PANEL CONTINUOUSLY ILLUMINATED. IN ADDITION, THE HEATER CONTROL KNOB FAILED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

• 11/11/2014· ELECTRONIC STABILITY CONTROL (ESC)

  I HAD JUST LEFT THE HIGHWAY AND WAS COASTING AROUND 35 MPH WHEN MY CHECK ENGINE LIGHT CAME ON AND MY PARKING ASSIST LIGHT FLASHED AND THE CAR SLOWED TO ALMOST A COMPLETE STOP. I WAS ABLE TO PULL TO THE SIDE AND RESTART IT. I ATTEMPTED TO BRING IT IN TO 2 DIFFERENT DEALERSHIPS BUT I WAS TOLD THEY WERE BOOKED SOLID (STATIONED IN HAWAII). APPARENTLY IT WAS NOT A BIG ENOUGH DEAL FOR THEM TO TAKE A LOOK BEFORE NEXT WEEK. I HAVE READ SO MANY COMPLAINTS ABOUT THE SAME THING, WHY ISN'T A RECALL OUT YET? SOMEONE COULD DIE. WHAT DOES IT TAKE TO GET A LAWSUIT GOING? *TR

• 11/05/2019· POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

  OVER THE TWO YEARS, WHILE DRIVING, THE SERVICE STABILITRAK WARNING LIGHT COMES ON; THE ABS & PARK ASSIST LIGHTS FLASH ON AND OFF; MY RPM, SPEEDOMETER, & TEMPERATURE GAUGES GO HAYWIRE; AND THE ENGINE LOSES POWER CAUSING THE CAR TO JERK. THIS HAPPENS WHILE THE VEHICLE IS IN MOTION AT VARIOUS SPEEDS. YOU NEVER KNOW WHEN THIS WILL HAPPEN. I HAVE BEEN PUT IN DANGEROUS SITUATIONS WHEN THIS HAPPENS WHILE DRIVING INCLUDING ON SIDE STREETS AND MAJOR HIGHWAYS. THE CHECK ENGINE LIGHT ALSO COMES ON AND STAYS ON THROUGHOUT THE REST OF MY DRIVE. YOU CAN GO SOMETIMES WEEKS OR MONTHS INCIDENT FREE AND WITH NO CHECK ENGINE LIGHT ON. THEN OUT OF NOWHERE IT HAPPENS AGAIN. I HAVE TAKEN MY CAR TO THE DAVE SINCLAIR BUICK / GM DEALER LOCATED IN ST. LOUIS, MISSOURI ON 4 SEPARATE OCCASIONS OVER THE LAST 2 YEARS FOR THE SAME ISSUE YET TO NO AVAIL IT IS STILL NOT FIXED. THE DEALER'S TECH SAID MY CARS PROBLEM IS ALMOST CERTAINLY ELECTRICAL. SO FAR THEY HAVE FOUND MULTIPLE CODES FOR ECM (THEY REPLACED AT MY COST) & TCM LOST COMMUNICATION PCM MALFUNCTION & OTHER COMMUNICATION ISSUES (THEY REPROGRAMMED). THEY HAVE DRIVEN THE CAR AND HAVE DUPLICATED THE ISSUES BUT TO THIS POINT HAVE NOT BEEN ABLE TO PINPOINT THE PROBLEM BUT SAID THAT IT'S ELECTRICAL. I CONTACTED BUICK AND CHATTED WITH AN ADVISOR (A COPY WAS UPLOADED) WHO BASICALLY TOLD ME THERE IS NOTHING THAT THEY CAN DO. A QUICK SEARCH OF THE INTERNET WILL SHOW SEVERAL OTHER BUICK OWNERS EXPERIENCING THE SAME ISSUE AS I DESCRIBE. THIS IS A VERY DANGEROUS SITUATION & I DON'T FEEL SAFE DRIVING THE CAR SINCE I NEVER KNOW WHEN THE CAR WILL SUDDENLY LOSE POWER, THUS CAUSING AN ACCIDENT.

• 11/04/2015· ELECTRICAL SYSTEM,ENGINEFire

  TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING 60 MPH, THE ENGINE CAUGHT FIRE WITHOUT WARNING. THE FIRE DEPARTMENT WAS NOTIFIED, BUT THE VEHICLE WAS NO LONGER ON FIRE WHEN THEY ARRIVED. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. THE CONTACT STATED THAT THE WIRING HARNESS UNDER THE HOOD WAS MELTED FROM THE FIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 12/30/15*LJ

• 10/31/2011· POWER TRAIN

  WHILE DRIVING ON BUSY FREEWAY 2010 BUICK LACROSSE LOSS ALL POWER, WOULDN'T ACCELERATE, COULDN'T DO ANYTHING BESIDES PANIC AND COAST OFF FREEWAY TO MERIDIAN, VERY UNSAFE AND SCARY SITUATION. BUT I WAS TOLD IT WAS A MODULE SWITCH THAT DIDN'T TELL THE TRANSMISSION WHAT TO DO. BUT A NEW TRANSMISSION WAS REPLACE PRIOR TO THAT INCIDENT AND STILL HAVING PROBLEM AFRAID TO DRIVE CAR, IT MIGHT SHUT DOWN AGAIN WHILE DRIVING JUST FEEL UNSAFE TO DRIVE THE CAR, IM TERRIFY OF WHAT WOULD HAPPEN NEXT. *TR

• 10/29/2014· AIR BAGS

  TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,630.

• 10/25/2012· STRUCTURE

  I TRAVEL THIS HIGHWAY EVERYDAY GOING AND COMING HOME. THE ROAD CREW WAS WORKING ON REPAIRING THE ROAD. THE TAR THAT THEY WAS PUTTING DOWN GOT ON MY CAR. I TRIED TO WASH IT OFF BUT THE TAR WOULD NOT COME OFF. SO A ROAD CREW MEMBER TOLD ME WHO TO CONTACT. I HAVE BEEN CALL THEM FOR A MONTH NOW AND NEVER GOT A ANSWER UNTIL TODAY 10/25/12 @11:47 A.M. *TR

• 10/24/2023· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  I have known issues w/my 2010 Buick lacrosse CXL ABS light on

• 10/22/2018· AIR BAGS

  AIR BAGS WENT OFF WHEN I WAS STOPED AT A RED LIGHT.

• 10/20/2017· UNKNOWN OR OTHER

  I WAS DRIVING SOUTH DOWN HIGHWAY I5 AND MY SUNROOF EXPLODED AND SHATTERED. NOTHING HIT ME AND THERE WAS NO ROCK OR FOREIGN OBJECTS. IT SOUNDED LIKE A GUNSHOT OR EXPLOSION. IT OCCURRED YESTERDAY 10/19/2017 AROUND 3:25 PM OR SO. I WAS NOT PHYSICALLY HARMED, JUST FRIGHTENED AND GLAD MY KIDS WERE NOT IN THE CAR. THE BREAK IS OUTWARD NOT INWARD SO YOU KNOW IT DIDN'T COME FROM A FALLING OBJECT.

• 10/19/2015· STRUCTURE

  THE CHROME IS PEELING OFF THE INTERIOR DOOR HANDLE ON THE DRIVERS FRONT DOOR, CAUSING A RAZOR SHARP EDGE, THAT CUTS MY FINGER. IT IS A SAFETY HAZARD THAT SHOULD BE ADDRESSED

• 10/17/2024· SUSPENSION

  The contact owns a 2010 Buick Lacrosse. The contact stated that while driving at 35 MPH, the contact heard an abnormal sound from the rear of the vehicle. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 21V00F000 (SUSPENSION). The manufacturer was not notified of the failure. The failure mileage was 156,000.

• 10/15/2016· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

  TAKATA RECALL PURCHASED USED IN MAY 2015 WITH APPROX. 45K MILES. SINCE I HAVE PURCHASED THE CAR, I TOOK IT TO A DEALERSHIP IN KOKOMO IN TO HAVE IT LOOKED AT FOR THE PARK ASSIST. WHAT HAPPENS IS WHEN I AM DRIVING DOWN THE HIGHWAY, USUALLY WITH THE CRUISE CONTROL ON, GOING 60+ DOWN THE HIGHWAY, THE PARK ASSIST COMES ON, ALL THE LIGHTS ON THE DASHBOARD FLASH AND ALL THE SOUNDS GO OFF IN THE CAR IMMEDIATELY DISABLING THE CAR. AT THAT POINT, THE CAR DISABLES ITSELF AND YOU CANNOT PUSH THE ACCELERATOR, MAKING IT DIFFICULT TO GET OFF THE HIGHWAY. YOU HAVE TO IMMEDIATELY PULL OFF THE HIGHWAY AND TURN THE CAR OFF. AFTER WAITING A FEW MINUTES, YOU CAN START THE CAR UP AND THE ENGINE LIGHT WILL BE DISPLAYED. THE ENGINE LIGHT WILL STAY ON UNTIL THE NEXT TIME YOU START THE CAR AND THEN GOES OFF. OVER THE LAST YEAR, I HAVE HAD THIS HAPPEN APPROXIMATELY 20 TIMES. THE DEALERSHIP IN KOKOMO COULDN'T FIND ANYTHING WRONG WITH IT AND THEY STATED THEY CANNOT TRY TO FIND SOMETHING WRONG WITH THE CAR IF IT ISN'T HAPPENING WHEN I BRING IN THE CAR. I MOVED TO TENNESSEE THE FIRST OF JANUARY 2016. IT HAS HAPPENED TO ME SINCE LIVING HERE AGAIN SO I TOOK THE CAR INTO PARKS AUTO SERVICE IN COLUMBIA TN. AFTER HAVING MY CAR FOR 2 1/2 WEEKS, THEY ARE UNABLE TO FIND OUT WHAT IS WRONG WITH IT. I HAVE BEEN VERY FORTUNATE THUS FAR TO NOT GET INTO A BAD WRECK LOSING MY LIFE OR CRASHING INTO SOMEONE ELSE AND KILLING THEM. AT SOME POINT, THIS WILL CAUSE A MAJOR WRECK AND LIVES COULD POSSIBLY BE LOST OR SOMEONE COULD POSSIBLY BE DISABLED THE REST OF MY LIFE. AT WHAT POINT DOES THIS HAVE TO HAPPEN BEFORE BUICK WILL FIND AN ANSWER FOR THIS? I NEED HELP ON THIS AS THERE ARE NO MECHANICS THAT CAN RESOLVE THIS ISSUE.

• 10/15/2010· AIR BAGS,SEAT BELTSCrash

  TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT WAS TRAVELING 60 MPH WHEN HE A DEER. THE AIR BAGS DID NOT DEPLOY HOWEVER, THE AIR BAG DEPLOYMENT LIGHT ILLUMINATED ON THE DASHBOARD. THERE WERE NO INJURIES. THE CURRENT AND FAILURE MILEAGE WAS 13,000. UPDATED 01/24/11 *BF THE CONSUMER ALSO STATED THE SEAT BELT DID NOT RETRAIN HIM PROPERLY AND HE HIT THE STEERING WHEEL. UPDATED 02/03/11

• 10/10/2010· FUEL SYSTEM, GASOLINE

  2010 BUICK LACROSSE - SLOW, DELAYED, HESITATION RESPONSE DURING VARIOUS ACCELERATING DRIVING TIMES. *TR

• 10/06/2014· SUSPENSION,SERVICE BRAKES

  WENT TO GET MY CAR SERVICED BECAUSE I KEPT HEARING A WHIRRING NOISE DURING ACCELERATION IN THE REAR OF MY VEHICLE. BOTH REAR HUB ASSEMBLIES WENT, ABSOLUTELY RIDICULOUS EXPENSE FOR A 2010 BUICK LACROSSE AT THE "STEALERSHIP" FOR $850.00, WOW!! CRAZY BECAUSE MY FRIEND HAS THE SAME EXACT CAR AND HAS THE SAME EXACT ISSUE. SHOULDN'T THIS BE ON RECALL ALREADY?? WOULD LIKE A RESPONSE.... *TR

• 10/04/2016· ELECTRICAL SYSTEM,ENGINE

  TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE'S DOOR LOCKS OPERATED INDEPENDENTLY. IN ADDITION, THE ENGINE REVVED AND THE VEHICLE EXPERIENCED A LOSS OF POWER WITHOUT WARNING. AFTER THE FAILURE OCCURRED, THE PARK ASSIST AND SHIFT PANEL INDICATORS FAILED TO ILLUMINATE AS VARIOUS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,352.

• 10/04/2010· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH AS HE ATTEMPTED TO LOCATE THE DASHBOARD DIMMER SWITCH. AS THE CONTACT REACHED AROUND THE STEERING COLUMN, HE INADVERTENTLY ENGAGED THE PUSH TO START BUTTON AND THE VEHICLE SHUT OFF WHILE STILL IN MOTION. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE YET THE SHIFT TO PARK WARNING MESSAGE WAS ILLUMINATED. THE CONTACT THEN SHIFTED INTO NEUTRAL AND DEPRESSED THE PUSH TO START BUTTON THREE TIMES BEFORE THE VEHICLE BEGAN TO OPERATE AS NORMAL. THE VEHICLE WAS NOT TAKEN TO BE EXAMINED FOR THE CAUSE OF FAILURE AND WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 12,000.

• 10/01/2021· SUSPENSION

  The contact owns a 2010 Buick Lacrosse The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

• 09/30/2011· POWER TRAIN

  TL* THE CONTACT OWNS A 2010 BUICK LACROSSE CXL AWD. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHO ADVISED HER THAT THE INTERNAL MODE SWITCH MANUAL SHIFT AND D-DENT LEVER NEEDED TO BE REPLACED. THE SHIFT AND THE LEVER WERE REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,360.

• 09/28/2011· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT WAS DRIVING 45 MPH WHEN THE EXTERIOR AND INTERIOR LIGHTS ILLUMINATED ON AND OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,800 AND THE CURRENT MILEAGE IS 8,250. UPDATED 12/16/11*LJ UPDATED 12/22/11

• 09/27/2018· EXTERIOR LIGHTING

  WHILE DRIVING OR SITTING ALL THE INSTRUMENT PANEL/DASH AND HEADLIGHT/DAYTIME DRIVING LIGHTS INTERMITTENTLY EITHER FLASH OFF AND ON OR SHUT OFF FOR SEVERAL SECONDS AND COME BACK ON. THIS PROBLEM HAS BUILT UP OVER TIME AND THE RADIO HAS ALSO STARTED TO ALSO INTERMITTENTLY TURN OFF AND ON CONJUNCTION WITH ALL THE LIGHTING. THIS SEEMS TO OCCUR WHEN EVER THERE IS SOME KIND OF QUICK DRAW OF ELECTRICAL POWER, SUCH AS BRAKING, DOWNSHIFTING OF TRANSMISSION TO ACCELERATE, TURNING ON DEFROSTERS, OR SIMPLY WHILE DRIVING. THIS POWER LOSS ALSO AFFECTS THE CRUISE CONTROL AND WHEN POWER LOSS OCCURS IT WILL DISENGAGE. THIS DISTURBINGLY OCCURS WHILE DRIVING AT NIGHT AND POWER LOSS TO INSTRUMENT PANEL/DASH AND HEADLIGHT LEAVES ME IN COMPLETE DARKNESS FOR SEVERAL MOMENTS AT TIME. I HAVE NOT IDEA HOW FAST I'M GOING OF IF THE ROAD IS STILL IN FRONT OF ME. I NOTICE AN ISSUE WITH THE PREVIOUS BODY STYLE OF LACROSSE BUT NOT MINE. IF THE BATTERY IS DISCONNECTED FOR SEVERAL HOURS SOME THING OR SOME PROGRAM IS RESET AND THE ISSUE WILL STOP FOR ROUGHLY TWO WEEKS AND THEN START BACK UP, BUT SO FAR THE ISSUE SEEMS TO INTENSIFY UP RESTARTING AFTER THE BATTERY IS DISCONNECTED. THE DRIVETRAIN IS NOT AFFECTED BY THE POWER LOSS AND WILL CONTINUE TO OPERATE DURING THE ILLUMINATION AND INSTRUMENTATION LOSS. THE ISSUE DOES SEEM TO REPEAT MORE FREQUENTLY WHEN IN TOWN WITH THE CONSTANT ACCELERATION AND BRAKING. ON THE INTERSTATE THE ISSUE WILL OCCURS INTERMITTENTLY WHILE CRUISING AND WHEN ACCELERATING OR BRAKING AND IF SOME DEVICE IS ACTIVATED SUCH AS DEFROSTERS, TURN SIGNALS, OR AIR CONDITIONING. WITH THE INTERMITTENT AND SO FAR SHORT NATURE OF THE POWER LOSS, I'M NOT ABLE TO ASCERTAIN IF ANY OTHER SYSTEMS ARE BEING AFFECTED AS OF YET. THE PROBLEM RESEMBLES ALTERNATOR OR BATTERY FAILURE, BUT BOTH WERE REPLACED AT THE ONSET OVER A YEAR AGO. VIDEOS OF THE CLUSTER ARE AVAILABLE BUT TOO LARGE TO ATTACH.

• 09/26/2013· VEHICLE SPEED CONTROL

  I BELIEVE THE VEHICLE HAS SOMETHING THAT MAY OR MAY NOT EVER BE FOUND BY A TEST DRIVE AT DEALER BY SERVICE MECHANIC. I ALSO BELIEVE THIS STARTED BEFORE THE POSTED MILEAGE ABOVE BUT I DO NOT HAVE ALL PAPERWORK FROM DEALERSHIP THAT SERVICED IT. VEHICLE WILL BOG DOWN AFTER YOU START TO ACCELERATE ON HILLS, AROUND CURVES, AT TAKE OFF. SOMETIMES THIS ENABLES TRACTION CONTROL LIGHT BUT NOT ALWAYS. I WILL HAVE NO ACCELERATION FOR SECONDS AND IS VERY UNSAFE AS THE LAST TIME IT DID IT I WAS COMING AROUND A DANGEROUS CURVE WITH A DUMP TRUCK BEHIND ME AND COULDN'T SPEED UP BECAUSE HAD NO POWER WHEN PUSHING THE GAS PEDAL. I ALSO HAD IT HAPPEN AS I WAS PASSING ANOTHER VEHICLE AND IT ALL BUT STOPPED BESIDE THE VEHICLE I WAS ATTEMPTING TO PASS. NO ACCELERATION CAN LEAD TO SEVERE INJURY OR DEATH DEPENDING ON CIRCUMSTANCES AT TIME OF INCIDENT. I HAVE TAKE TO DEALER MORE THAN 3 TIMES FOR SAME ISSUE TO BE TOLD ITS NOTHING AND THEY CANT DUPLICATE THE PROBLEM. EVEN I KNOW THAT SOME CARS HAVE ISSUES THAT ARE NEVER FIXED OR FOUND! I HAVE CONTACTED GM TO GET THE RUN AROUND FOR WEEKS THEN FINALLY BE TOLD NOTHING CAN BE DONE BECAUSE THEY AREN'T PREPARED TO DROP THE ENGINE BECAUSE IT MAY COST $4000. IF I GET HURT IN THIS VEHICLE IT IS GOING TO COST A WHOLE HECK OF A LOT MORE THAN THAT! I DO NOT WANT THE ENGINE DROPPED I AM FILING A LEMON LAW COMPLAINT AND WILL CONSIDER A DEALER BUY BACK BUT I AM NOT DROPPING THIS BECAUSE I AM NOT IMAGINING THIS AS THE DEALER SAID... I HAVE READ SAME ISSUES ONLINE SO I KNOW I AM NOT THE FIRST WITH THE BUICK PROBLEM. THE CAR IS UNSAFE SO WE WILL JUST LET THE ATTORNEYS HASH THIS OUT! *JS

• 09/25/2015· ELECTRICAL SYSTEM,WHEELS,ELECTRONIC STABILITY CONTROL (ESC)

  APPROXIMATELY TWO MONTHS AFTER PURCHASING A BUICK LACROSSE I STARTED TO EXPERIENCE THE VEHICLE SHUTTING DOWN WHEN THE CAR WAS PARKED OR IDLE. SHORTLY AFTER THE CHECK ENGINE LIGHT CAME ON. I THEN TOOK THE VEHICLE TO THE DEALER AND THEY CLAIM THEY COULD NOT FIND ANYTHING WRONG WITH IT. I DECIDED TO GET A SECOND OPINION SO I TOOK THE VEHICLE TO ANOTHER CERTIED REPAIR SHOP AND THEY SUGGESTED THAT I GET AND UPPER ENGINE FLUSH. SUPPOSEDLY BECAUSE THIS TYPE OF VEHICLE IS KNOWN FOR MASSIVE AMOUNTS OF CARBON BUILD UP. SO, I GOT THE UPPER ENGINE FLUSH ON MY VEHICLE BUT THE VERY NEXT DAY THE CHECK ENGINE LIGHT CAME ON AGAIN. THE. MACHANIC ADVISED ME THAT IT WOULD TAKE MORE THAN ONE ENGINE FLUSH TO FIX THE PROBLEM. SO AFTER NOT TWO BUT THREE UPPER ENGINE FLUSHES THE PROBLEM OF HAVING THE CHECK ENGINE LIGHT INTERMITTENTLY DISPLAY IS NOT RESOLVED . NO ONE CAN SEEM TO FIND A DIAGNOSIS FOR MY VEHICLE PROBLEMS NOT EVEN THE DEALER. MOST RECENTLY, THE DASH BOARD DISPLAY LIGHT PERIODICALLY GOES OUT, AND AN UNFAMILIAR NOISE IS COMING FROM THE DRIVER'S FRONT TIRE. ONCE AGAIN, I HAVE TAKEN MY VEHICLE TO A CERTIFIED MACHANIC AND THE ISSUE IS NOT DETECTABLE.

• 09/20/2017· SERVICE BRAKES

  WHEN GARCIA BUICK IN SANTA FE NM DROVE MY CAR INTO THEIR SHOP THEY SAID THE BRAKE PEDAL WENT TO THE FLOOR AND THE CAR ALMOST RAN INTO A WALL. THEY TOLD ME THE PROBLEM WAS TRACED TO A MALFUNCTIONING CHECK VALVE IN THE POWER BRAKE BOSTER PUMP INLET PIPE ASSEMBLY P/N 20935438. THIS IS A TERRIBLE DESIGN AND A HUGE SAFTEY PROBLEM. THE LOSS OF A VACUUM ASSIST DEVICE SHOULD NEVER ALLOW THE BRAKE PEDAL TO GO TO FLOOR AND NOT STOP THE CAR.

• 09/17/2012· ENGINE

  TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED RODENTS CHEWED THROUGH THE OXYGEN 2 SENSOR WIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM WHO DID NOT OFFER ANY ASSISTANCE SINCE THE FAILURE WAS NOT COVER UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.