2010 BMW X5

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2017· UNKNOWN OR OTHER

  WHILE THE AIR CONDITIONER IS ON HOT AIR BLOWS OUT THROUGH THE DASH AND FLOOR VENTS. HAPPENS WHILE STATIONARY, IN MOTION, HIGHWAY AND CITY DRIVING. SUSPECT IT IS THE PCV VALVE.

• 12/27/2012· ENGINE

  TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER AND THE CONTACT WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 38,000.

• 12/24/2018· ELECTRICAL SYSTEM,ENGINE

  ENGINE ELECTRIC RECALL FOR ELECTRIC WATER PUMP. CAR WAS BROUGHT INTO SERVICE AT TULLEY BMW IN NASHUA FOR ISSUE WITH WATER PUMP. SERVICE ADVISOR SAID " ONLY NEED TO REPLACE A FEW BOLTS " I FEEL THE CAR HAS ONLY 46,000 AND IS OVERHEATING TO EXCESS SHOWING TEMPERATURE GAGE. HAD VEHICAL TOWED OVER 100 MILES TO LOCAL SERVICE STATION - FAILED ELECTRIC WATER PUMP - " RECALL ISSUE " DEALER FAILED TO SERVICE. ENGINE IS OVERHEATING - DEALER WANTS TO CHARGE $ 1,500.00 TO REPAIR

• 12/22/2017· ENGINE

  ON SUNDAY 12/03 I SUDDENLY HEARD A KNOCKING NOISE WHILE ACCELERATING AND IMMEDIATELY REACHED THE DEALERSHIP TO HAVE THE CAR CHECKED. THE DIAGNOSIS I RECEIVED IS THAT THERE HAS BEEN A FATAL FAILURE OF BEARING THAT CAUSE THE ENGINE TO GET DAMAGED AND IN NEED TO BE REPLACED. I LOOKED UP ON THE WEB AND FOUND OUT THAT IN 2014 BMW HAD A WORLDWIDE RECALL OF 2010 5 SERIES MODELS FOR A DEFECT IN THE ENGINE WHICH WOULD HAVE GENERATED THE SAME FAILURE I HAVE EXPERIENCE, SUDDENLY, ON SUNDAY. MY CAR WAS NEVER RECALLED, BUT THE FAILURE MODE AND THE YEAR OF THE MODEL ARE STRIKINGLY SIMILAR. THE RECALL I AM REFERENCING IS 14V-176 FOR THE VANOS. THE AFFECTED 5 SERIES MODELS WERE PRODUCED BETWEEN FEBRUARY 2010 ' AUGUST 2011. MY 5 SERIES WAS MANUFACTURED ON OCTOBER 2009, THEREFORE NOT INCLUDED IN THE RECALL. HOWEVER THE FAILURE IS IDENTICAL TO THE ONE DESCRIBED BY THE RECALL AND I FEEL THAT THE RECALL SHOULD HAVE BEEN MORE INCLUSIVE. MY 535 HAD 130 K MILES, WHICH DO NOT WARRANT SUCH A DRASTIC FAILURE, ESPECIALLY SINCE HAS BEEN DILIGENTLY SERVICED BY THE DEALERSHIP SERVICE. LAST OIL CHANGE HAD STILL 9000 MILES TO SPARE AND WHEN THEY REPLACED THE FILTER NOTHING WAS NOTICED. SUCH A DRASTIC AND RAPID FAILURE IT IS NOT OTHERWISE EXPLAINABLE.

• 12/19/2022· ENGINE AND ENGINE COOLING

  The contact owns a 2010 BMW X5. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that white smoke was coming from underneath the hood. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The failure mileage was 107,000. VIN tool confirms parts not available.

• 12/19/2016· FUEL SYSTEM, DIESEL,ENGINE

  A KNOWN DEFECT OF AN ENGINE COMPARTMENT PARTITION/SEAL CAUSED OUTSIDE WATER TO ENTER THE ENGINE COMPARTMENT. THE WATER DRIPS AND ACCUMULATES OVER THE LAST FUEL INJECTORS, LEADING TO AN EVENTUAL SHORT. WHEN THE SHORT OCCURS, THE VEHICLE LOOSES ALL POWER. THE ENGINE SHUTS OFF PREVENTING ACCELERATION, POWER STEERING NO LONGER FUNCTIONAL, POWER BRAKES NO LONGER ASSISTED. THE SHORT OCCURRED WHILE DRIVING THROUGH AN INTERSECTION. THE CAR STALLED IN THE MIDDLE OF THE INTERSECTION AND NEEDED TO BE TOWED. FORTUNATELY, TRAFFIC WAS MINIMAL AND OTHER VEHICLES WERE ABLE TO SLOW DOWN AND DRIVE AROUND MY VEHICLE, PREVENTING A COLLISION. *TR

• 12/13/2017· ENGINE,FUEL/PROPULSION SYSTEM

  REPAIRING THE TWIN-TURBO IN MY CAR AGAIN IN LESS THAN A YEAR. LAST YEAR THE HOSES WERE ALL REPLACED THIS YEAR THE DEALER SAYS ONE OF THE TWO TURBO UNITS IN THE VEHICLE NEEDS TO BE REPLACED (SMALLER ONE). THE CAR IS DOING THE SAME THING IT DID LAST YEAR LOSING POWER AND MAKING IT DANGEROUS TO DRIVE IN TRAFFIC. IF I AM AT A LIGHT, IT TAKES ABOUT HALF A BLOCK FOR IT TO ACCELERATE TO NORMAL SPEED. I ENDED UP HAVING THE CARE TOWED TO THE BMW DEALER BECAUSE IT WAS NOT SAFE TO DRIVE IN TRAFFIC. AFTER DOING SOME RESEARCH, THE TURBO HAS BEEN AN ONGOING PROBLEM IN THE X5D. THE CAR IS JUST UNDER 85,000 ORIGINAL MILES AND SINCE I PURCHASED TWO YEARS AGO, HAVE LOGGED LESS THAN 20,000 MILES. .

• 12/10/2010· ENGINE AND ENGINE COOLING

  THIS IS THE SECOND TIME THIS PARTICULAR PROBLEM HAPPENED. THE FIRST TIME THE CAR LOST POWER WHEN REVS WENT UP ABOVE 3.5K RPM AND RECOVERED AS SOON AS REVS FELL BELOW THIS RANGE. THIS ALMOST RESULTED IN AN ACCIDENT SINCE THE DRIVER BEHIND ME WAS TAKEN BY SURPRISE WITH THE ABRUPT REDUCTION IN SPEED. I TOOK THE CAR TO BMW FOR SERVICE AND THEY REPORTED IT HAD BEEN FIXED. THE SECOND INCIDENT OCCURRED WHILE DRIVING AT 60MPH ON THE LEFTMOST LANE OF A THREE LANE HIGHWAY. THE CAR COMPLETELY LOST POWER AND A WARNING WAS DISPLAYED INDICATING: "ENGINE MALFUNCTION, YOU MAY BE ABLE TO CONTINUE AT REDUCED POWER". THERE WAS NO POWER AT ALL. THE ENGINE WAS COMPLETELY OFF, CAR SWITCHED TO NEUTRAL. I TURNED THE HAZARD LIGHTS ON SINCE THERE WAS A LOT OF COMMUTING TRAFFIC AND THE QUICK REDUCTION IN SPEED COULD HAVE AGAIN RESULTED IN A SERIOUS ACCIDENT. I MANAGED TO COAST TO THE SHOULDER ON THE RIGHT AND CALLED ROADSIDE ASSISTANCE. CAR WAS TOWED AND IS BEING SERVICED BY BMW. SEARCHING THE WEB I FOUND NUMEROUS REFERENCES TO THIS EXACT PROBLEM REPORTED AS EARLY AS 2008. SOME OF THE REPORTS INDICATE THAT THIS ISSUE HAPPENED A FEW TIMES TO THE SAME CAR EVEN AFTER THE ISSUE WAS DECLARED RESOLVED. I AM DUMBFOUNDED BY THE FACT THAT A RECALL HASN'T BEEN ISSUED. DOES IT TAKE SOMEONE DYING FOR ANYONE TO PAY ATTENTION AND DO THE RIGHT THING? *TR

• 12/04/2010· ELECTRICAL SYSTEM,AIR BAGS

  AIR BAG WARNING LIGHT ILLUMINATES WITH ADULT PASSENGER FIRMLY BELTED INTO PASSENGER SEAT. LIGHT REMAINS ILLUMINATED FOR PERIODS WHICH VARY FROM 5 MINUTES TO 30 MINUTES. THERE IS NO WAY TO TELL IF THIS IS A DEFECTIVE LIGHT ONLY OR IF THE AIR BAG IS INOPERATIVE. AN ADDITIONAL SAFETY CONCERN IS THAT BMW DIAGNOSTIC TECHNIQUES ARE NOT ABLE TO DETECT THIS FAILURE. BMW REFUSES TO CORRECT THE DEFECT.

• 12/03/2019· ELECTRICAL SYSTEM,UNKNOWN OR OTHERFire

  I DROVE MY BMW X5 TO WORK WAS THERE FROM 1045 AM TO AROUND 730PM DROVE TO THE STORE ABOUT A MILE AWAY THEN DROVE TO THE GAS STATION PUT GAS IN, THEN DRIVE TO A NEAR BY OUTSIDE MALL. WENT IN FOR ABOUT 15 MINS CAME OUT MY WINDOWS WERE COMPLETELY "FOGGED" OPEN THE DOOR AND SMOKE CAME ROLLING OUT. OPEN ALL THE DOORS TO LOCATE THE FIRE OPEN THE BACK AND FLAMES CAME SHOOTING OUT FROM UNDER THE BACK PANEL. I OPEN IT AND TRIED TO PUT OUT THE FIRE WITH SOME NEAR BY CLOTHES. A BYSTANDER RAN INTO THE STORE TO GET A FIRE EXTINGUISHER AND PUT OUT THE FIRE. THE FIRE DEPARTMENT WAS CALLED. TOOK PICTURES AND SAID IT WAS THE BATTERY THAT STARTED ON FIRE.

• 12/02/2024· FUEL SYSTEM, DIESELFire

  The contact owns a 2010 BMW X5. The contact stated that the vehicle had been parked and unoccupied for almost twelve hours, upon returning to the vehicle the battery was completely drained. The vehicle was jumpstarted and then driven to the residence. The contact stated that while pulling into the driveway at the residence, he smelled something hot coming from the vehicle. The contact exited the vehicle and saw flames underneath the vehicle. The contact stated that the flames were coming from the fuel filter heater. The contact removed several items from the vehicle before connecting a nearby garden house and extinguished the fire. No injuries were sustained. The Fire Department was not notified of the fire. A Police report was not filed. The contact stated that the vehicle was no longer drivable. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 13V339000 (FUEL SYSTEM, DIESEL); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 148,000.

• 12/02/2014· STEERING

  TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LOWER IDLER PULLEY BOLT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V550000 (ENGINE AND ENGINE COOLING , STEERING). THE FAILURE MILEAGE WAS 57,000. ...UPDATED 01/07/15 *BF THE CONSUMER STATED THERE ARE OTHER POSTS WHERE PRIOR YEAR VEHICLES LIKE MY 2010 BMW X5 HAD RECALLS TO HAVE THE LOWER IDLER PULLEY REPLACED DUE TO POTENTIAL FAILURE. UPDATED 9/28/2015*JS

• 11/30/2022· ELECTRICAL SYSTEM,BACK OVER PREVENTION,STRUCTURE

  Sunroof drains - front and back overflow and drone down the pillars into the front and rear electronic boxes. A KNOW PROBLEM for this BMW. I want BMW to repair and fix this problem. Water damaged control boxes are thousands of dollars. This problem should be a recall! BMW was sued in 2018 and settled the case. I am unable to file a claim for this now. I recently moved from Southern CA to New Orleans LA. There is a lot mor torrential rain here. Never had a problem in Southern CA.

• 11/30/2016· AIR BAGS

  I OWN A 2010 BMW X5 XDRIVE30I, ON MONDAY, NOVEMBER 28, 2016 AT 5:50AM, WHILE THE VEHICLE WAS STATIONARY, IGNITION OFF, KEY IN THE IGNITION, RADIO ON AND REFUELING AT THE GAS STATION, I HEARD A CHIME COMING FROM THE CABIN AND NOTICED THE MESSAGE THAT STATED "RESTRAIN SYSTEM MALFUNCTION AFFECTING THE FRONT PASSENGER AIRBAG" THE MESSAGE ALSO STATED THAT THE MALFUNCTION WOULD LIMIT THE INFLATOR, TENSSIONER AND ANOTHER COMPONENT WHICH I DO NOT RECALL NOW, TO PROPERLY INFLATE THE PASSENGER SIDE AIRBAG. I MADE SOME INQUIRING ON LINE AND FOUND THAT THIS IS A COMMON PROBLEM WITH DIFFERENT MODELS OF BMWS, AS WELL AS OTHER BRANDS. I CONTACTED BMW USA AND WAS TOLD THAT THERE WAS A RECALL FOR THE DRIVER SIDE AIRBAG BUT NOTHING FOR THE PASSENGER SIDE. MY VEHICLE ONLY HAS 85,000 MILES, RELATIVELY NEW, FOR A BMW, AND IS FACING THIS TYPE OF MALFUNCTION. I BELIEVE THAT AN INVESTIGATION SHOULD BE LAUNCHED BY YOUR AGENCY AND EXPLORE THE POSSIBILITY OF ISSUING A RECALL TO FORCE BMW USA TO TAKE RESPONSIBILITY IN THIS MATTER. THESE TYPE OF REPAIRS ARE VERY PRICEY AND SHOULD BE COVERED BY BMW, SINCE ITS HAPPENING TO SO MANY MODELS AND AROUND THE SAME AMOUNT OF MILES.

• 11/29/2017· AIR BAGS

  TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS) DID NOT HAVE THE PARTS AVAILABLE FOR THE RECALL REMEDY. THE CONTACT TOOK THE VEHICLE TO ROCKVILLE BMW DEALER LOCATED AT 1300 ROCKVILLE PIKE, ROCKVILLE, MD 20852 BUT THE PARTS WERE NOT AVAILABLE AND NO AVAILABILITY DATE. IT WAS UNKNOWN IF THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 11/23/2016· FUEL SYSTEM, GASOLINE,AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V746000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT..UPDATED 01/04/17 *BF*DT *TR

• 11/22/2021· ENGINE

  My vehicle was covered under a 10 year BMW limited extended warranty to address factory defective bolts that caused a dangerous failure of the VANOS system (bolts backing out) - which can be read about in service bulletin SB-10057335-7958 or SI B01 10 14. I started experiencing the symptoms (warning lamps, rough engine, engine noise, stalling) outlined in this bulletin in 2018, then in 2020, after several failed repairs, I was made aware of the warranty. I immediately scheduled an appointment at my local BMW dealership (BMW of Rochester) and when they called to give me the diagnosis they told me that my car needed an oil change and that if I wanted them to check for the broken bolts they would need to take apart the motor, potentially costing me hundreds of more dollars in labor if the part in question (bolts, covered under warranty) was not broken. They told me the car was running as designed and not to worry about it. I spent the following year and a half attempting to fix persistent issues I thought were unrelated to the part in question. I recently replaced some major parts and upon the mechanic concluded to me that in fact the remaining issues could only be related to the part in question, and to have BMW take another look. I made a new appointment with the dealership to diagnose the issue once again, only this time explaining that I was confident they had misdiagnosed it originally. This time they did not threaten extra costs to take the motor apart and in fact told me it only took them 10 minutes to "scope" the motor with a camera. They confirmed the part in question is broken and are now charging me $6000 out of pocket to fix it, even though the part was under warranty just months ago, the first time I brought it to them. The part being broken makes my car unsafe to drive, and BMW recommends not driving it until it is fixed. BMW NA refuses to honor the warranty due to expiration, and the dealership is also refusing to pay for the repairs. Car is UNSAFE.

• 11/21/2021· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER

  Headlight wiring loom insulation on both passenger and driver sides degrading heavily to the point of disintegration on touch. My driver side headlights have stopped working despite best attempts at isolating wires. I have received multiple headlight(low/DRL) warnings and errors because of this issue. It has been verified by countless independent mechanics and hobbyists on this generation of car with no aftermarket or OE solutions. I have since almost collided with objects in the road while driving at night due to this faulty manufacturing. I also fear for an electrical fire which is bound to happen due to exposed wiring. This has been happening for a few months with no improvement and further degradation. I have not had it inspected by BMW.

• 11/18/2022· ENGINE AND ENGINE COOLING

  The contact owns a 2010 BMW X5. The contact stated while driving approximately 40 MPH, the odor of burning oil or plastic started entering the vehicle through the vents. The contact stated engine overheating warning light was illuminated. The contact pulled off the road and turned the vehicle off. The contact made several attempts to drive the vehicle back to his residence; however, he eventually had the vehicle towed to an independent mechanic. The mechanic determined that the accumulator needed to be replaced. The vehicle was not repaired, and the overheating failure reoccurred. The manufacturer had been informed of the failure. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 138,000. VIN tool confirms parts not available.

• 11/18/2016· AIR BAGS,SEATS

  I AM THE OWNER OF THE BMW X5 2010 WITH SPORT SEAT, I HARDLY SEAT ANY PASSENGER IN THERE, AND A COUPLE MONTHS AGO THE PASSENGER SEAT TRIGGER THE SCREEN TO SHOW MESSAGE OF RESTRAIN AIRBAG ERROR ON SCREEN, HOWEVER I THOUGH THIS HAVE SOMETHING TO DO WITH THE AIRBAG RECALL, I DIAGNOSE MY CAR WITH MY MECHANIC, THE CONCLUSION WAS THE "SEAT MAT SENSOR PASSENGER DEFECTIVE", THIS CAR AS YOUR RECALL AT THE BOTTON SHOWS THAT WAS A PREVIOUS RECALL WITH THIS TYPE OF SEAT "SPORT" SAME AS I HAVE, I CALL BMW, THEY SAID MY CAR IS NOT AFFECTED AND THEY CAN NOT HONOR THIS RECALL, I HOPE YOU GET MORE ISSUES SIMILAR SO YOUR AGENCY LOOKS INTO THIS. REPORT RECEIPT DATE: NOV 12, 2013 NHTSA CAMPAIGN NUMBER: 13V564000 COMPONENT(S): AIR BAGS POTENTIAL NUMBER OF UNITS AFFECTED: 76,565 MANUFACTURER: BMW OF NORTH AMERICA, LLC

• 11/18/2014· VEHICLE SPEED CONTROL,ENGINE

  CONTINUAL PROBLEM - CAR HESITATES WHEN ACCELERATING FROM A STOP OR LOW SPEED. THERE IS A PAUSE BETWEEN STEPPING ON THE ACCELERATOR AND RESPONSE FROM THE ENGINE. COMPLAINED NUMEROUS TIMES OVER THE YEARS TO SEVERAL DEALERS - SOME ACKNOWLEDGED THE PROBLEM BUT STATED THAT IT WAS NORMAL FOR THAT ENGINE. THEY SEEMED TO HAVE FIXED THE PROBLEM IN LATER MODELS BUT DID NOT EVEN TRY IN THE EARLIER ONES. IT CAN BE A SERIOUS SAFETY ISSUE WHEN ACCELERATION IS NEEDED. *TR

• 11/18/2013· STEERING

  VEHICLE LOST STEERING CONTROL. ON THE NIGHT OF JULY 12 I WAS MAKING A LEFT TURN AND ALL OF A SUDDEN STEERING BECOME EXTREMELY DIFFICULT TO TURN AND EXTREMELY STIFF. I TRIED TO TURN THE STEERING WITH FULL FORCE IN MY BODY TO AVOID HITTING THE POLE AND AND BARELY MISSED HITTING THE STREET LIGHT POLE. THIS INCIDENT SHAKED ME FOR A WHILE. CAR WAS TOWED TO THE DEALERSHIP AND DETERMINED AND FOUND THAT ALTERNATOR BOLT FROM RECALL 11 11 12 (NHTSA CAMPAIGN NUMBER: 12V550000) HAD SNAPPED CAUSING BELT TO COME OFF AS WELL AS TENSION-ER. IT WAS VERY DISAPPOINTING FOR ME THAT A 60 GRAND LUXURY VEHICLE BECAME A LIFE THREATENING HAZARD. AND EVEN AFTER THE SAFETY RE-CALL, IT'S A BIG HAZARD.I HAD CALLED CUSTOMER RELATIONS OF BMW ABOUT THIS AND APPARENTLY THEY TOOK IT VERY LIGHTLY. *TR

• 11/12/2015· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2010 BMW X5. WHILE DRIVING AT VARIOUS SPEEDS, FUEL WAS LEAKING UNDER THE FRONT OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING COVER CASES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

• 11/10/2016· ENGINE

  I HAD AN ISSUE WITH MY 2010 BMW X5 CONCERNING THE ENGINE STALLING WHILE IN A PARKING LOT AFTER THE CHECK ENGINE LIGHT ILLUMINATED. WE HAD IT TOWED TO A BMW DEALERSHIP TO ADDRESS THE PROBLEM. AFTER THE DEALER INVESTIGATED THE PROBLEM, THEY FOUND THAT THE VANOS BOLTS TO THE EXHAUST CAMSHAFT HAD FALLEN OUT AND CAUSED THE ENGINE TO SHUT DOWN. AFTER DOING SOME ONLINE INVESTIGATION, WE SOON REALIZED THAT A RECALL HAD BEEN INITIATED FROM BMW FOR THIS EXACT FAULT AND ALL AFFECTED VEHICLES WERE TO BE BROUGHT TO A NEARBY SERVICE CENTER FOR REPAIR. THE RECALL NUMBER IS 14V-176. THE RECALL ALSO SPECIFICALLY STATES THAT THERE IS AN EXTENDED WARRANTY FOR ANY VEHICLE WITHIN THIS MODEL YEAR RANGE AND ENGINE TYPE. DUE TO THE FACT THAT THIS VEHICLE WAS PURCHASED IN GERMANY FROM A US AFFILIATED DEALER AS A US SPEC VEHICLE, THIS RECALL WAS NEVER ACKNOWLEDGED BECAUSE THE VEHICLE WAS REGISTERED IN GERMANY AND NEVER WARRANTY REGISTERED IN THE US. THIS VEHICLE IS CURRENTLY NOT OPERATIONAL AND BMW CORPORATE IN GERMANY DOES NOT RECOGNIZE THIS VEHICLE FOR RECALL OR WARRANTY REPAIRS BECAUSE THEY DO NOT RECOGNIZE BMW USA SPEC VEHICLES. WE CANNOT GET THIS VEHICLE REPAIRED UNLESS WE SHIP THIS INOPERABLE VEHICLE BACK TO THE USA AT OUR OWN EXPENSE. THIS IS A HUGE LOOPHOLE THAT OUR VEHICLE HAS FALLEN INTO AND THERE ARE OPEN RECALLS AFFECTED ON THIS VEHICLE THAT WE CANNOT GET REPAIRED UNTIL IT IS RETURNED BACK TO THE USA. THIS IS COMPLETELY UNACCEPTABLE THAT A MAJOR SAFETY ISSUE CAN GO UNADDRESSED AND BMW WILL NOT HONOR IT. THERE NEEDS TO BE RESOLUTION ON THIS FROM BMW TO NOT ONLY ADDRESS THIS OUTSTANDING SAFETY ISSUE BUT TO CAPTURE FUTURE RECALL CONCERNS ON OTHER VEHICLES IN THIS SITUATION. AS AN AGENCY THAT ENFORCES SUCH REGULATIONS PERTAINING TO THESE ISSUES, I'M HOPING THAT YOUR ORGANIZATION WILL BE ABLE TO HELP ME. THE VEHICLE STALLED WHILE TRAVELING IN A PARKING LOT, WE HAD JUST LEFT THE AUTOBAHN

• 11/10/2014· ENGINE AND ENGINE COOLING

  MAJOR EXHAUST SMELL BUILD UP IN THE CABIN OF THE VEHICLE WHEN BACKING UP, STOPPING OR SLOWING DOWN FOR A CORNER/TURN. *TR

• 11/07/2016· AIR BAGS

  TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 10/14/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 10/07/2012· ELECTRICAL SYSTEM

  AFTER ENGINE START, MESSAGE DISPLAYS ON CONTROL DISPLAY INDICATING INCREASED BATTERY DRAIN AND THAT THE VEHICLE SHOULD BE SERVICED SOON. DISPLAY SHOWS VEHICLE ON WHAT APPEARS TO BE A LIFT. CONTACTED BMW AT ST. ALBANS WHO RECOMMENDED THAT I PURCHASE A BATTERY CHARGER SO THAT I MAY CHARGE THE VEHICLE AT NIGHT! PROBLEM HAS REAPPEARED SEVERAL TIMES WITH NO SPECIFIC CAUSAL FACTOR (LEAVING THE IGNITION ON AFTER ENGINE STOP, LEAVING DOORS OPEN, ETC.) *TR

• 10/07/2012· POWER TRAIN

  PARK DISTANCE CONTROL ISSUE. UPON SELECTION OF REVERSE, PARK DISTANCE CONTROL (PDC) SEEM TO FUNCTION PROPERLY, GIVING CORRECT VISUAL AND AUDIBLE ALERTS TO OBJECTS. UPON TRANSITION TO DRIVE, HOWEVER, PDC MALFUNCTIONS IN THE FOLLOWING MANNER: 1) VISUAL ALERT ON CONTROL DISPLAY INDICATES IN RED, ALERTING ME TO AN OBJECT IN CLOSE PROXIMITY, EVEN WHEN NO OBJECT IN NEAR 2) CONTINUOUS AUDIBLE TONE CORRESPONDING TO RED DISPLAY. THIS CONTINUOUS TONE/ALERT IS DISPLAYED FOR UP TO 20 SECONDS, UPON WHICH TIME BOTH INDICATIONS CEASE. *TR

• 10/06/2015· ENGINE

  BMW X5 DIESEL. MY CAR HAS BEEN IN THE SHOP FOR A WEEK. BMW WILL NOT REPLACE A PART THAT WAS PART OF A VOLUNTARY RECALL. THIS IS THE SECOND TIME. SCR METERING VALVE - SERVICE ACTION: REPLACE THE SELECTIVE CATALYST REDUCTION (SCR) METERING UNIT. SI B18 04 12 EXHAUST SYSTEMS

• 10/06/2011· ELECTRICAL SYSTEM

  VEHICLE REPORTS HIGH BATTERY DRAIN MESSAGE AND SOS MALFUNCTION ERROR MESSAGES. BMW NOT ABLE TO CORRECT. *TR

• 10/04/2022· ENGINE,FUEL/PROPULSION SYSTEM

  Ongoing issues with the engine and turbochargers in this SUV. Give no warning of an issue and lose power while driving. Replaced one of the turbocharges in 2017. The car is now smoking, smells like something is burning, using a lot of oil, and losing power, and now being told both turbocharges need to be replaced. Dealer, Downtown BMW in Denver, CO who did repairs in 2017 on turbo did not report the previous repairs in car repair history.

• 10/03/2016· AIR BAGS

  TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 10/01/2018· UNKNOWN OR OTHER

  EMISSION ALWAYS HAD PROBLEM. I HAVE TWO BMW X5 35D HAD SAME PROBLEMS. ACTIVE TANK AND REDUCTANT T ANK LEVEL SENSOR AND TEMPERATURE SENSOR BROKEN AND NEED TO REPLACE WHOLE TANK COST A LOT OF MONEY.

• 09/30/2025· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  My husband and I brought our 2010 X5 (VIN ), mileage: to BMW of El Cajon on 09/29/2025 for a recall service. Before the recall repaire, the vehicale was in normal working condition: -No check engine lights or warning indicators -No unusual noises -Fully drivable on a daily basis After the recall was completed, the dealership informed me that: -multiple check engine/warning lights appeared -The vehicle developed a very loud/high pitch noise -They do not recommend driving the vehicle in its currently condition. They did not warn us about his initial, they did after informed them we do not feel safe driving the car in this condition. The dealership explained this happened because they had open a valve to perform the recall, which they claim disturbed "sludge". They are now refusing to correct the problem unless we pay out of pocket. The issue did not exist before the recall and occurred only as a direct result of the recall repair. The recall left my car unsafe and undriveable, and I am being told to pay for a problem that only arose due to a federally mandated recall work. The recall resulted in a vehicle that is no longer safe to drive, with multiple warning lights and severe engine noise. The dealers refusal to fix this without charing me undermines the purpose of a recall, which is to ensure safety at no cost to the owner. I ask NHTSA to investigate this matter and ensure BMW and its dealerships perform recall repairs properly, at no cost to consumers, and do not return vehicles in unsafe conditions.

• 09/29/2015· STRUCTURE,ENGINE,FUEL/PROPULSION SYSTEM

  PASSENGER DOOR GOT LOCKED - UNABLE TO OPEN. DELER HAD TO TAKE DOOR OUT TO FIX. THIS MAJOR SAFETY ISSUE WITH VERY EXPENSIVE REPAIR FROM BMW DEALER. GOT ENGINE LIGHT FOR DIESEL FUEL TANK SENSOR. BMW TOLD ME TO TAKE TWO MONTH TO GET PART FROM GERMANY. WAITING FOR PART AND HIGH REPAIR BILL. AGAIN GOT ENGINE LIGHT FOR OTHER REASON. I AM COM EARN ABOUT SAFEST OF MY 2010 BMW X5 DIESEL MODEL AND LIKE HELP FROM NHTSA. THANKS.

• 09/26/2017· FUEL/PROPULSION SYSTEMFire

  TL* THE CONTACT OWNS A 2010 BMW X5. WHILE DRIVING 30 MPH, THE ENGINE SHOOK, SMOKE APPEARED, AND THE ENGINE STALLED. THERE WAS NO FIRE. THE ENGINE MALFUNCTION INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO BMW OF DENVER DOWNTOWN (1040 S COLORADO BLVD, DENVER, CO 80246 (303) 954-4856) WHERE IT DIAGNOSED THAT THE SECONDARY FUEL PUMP AND THE FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,220.

• 09/24/2021· ENGINE

  The contact owns a 2010 BMW X5. The contact stated that while his wife was driving at 55 mph, the engine temperature warning light was illuminated. The contact's wife pulled over to a service station to let the engine cool off before restarting the vehicle. The vehicle was taken to an independent mechanic and diagnosed as a water pump failure. The dealer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

• 09/21/2017· STEERING,ENGINE

  TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THAT THE POWER MALFUNCTION WARNING LIGHT ILLUMINATED AND THE POWER STEERING FAILED. IN ADDITION, THE 'POWER LOSS PLEASE REDUCE SPEED' WARNING MESSAGE ILLUMINATED. THE CONTACT WAS ABLE TO PULL THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT TURNED THE IGNITION OFF AND ATTEMPTED TO RESTART THE VEHICLE BUT FAILED TO START. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS LEFT IN THAT AREA, AND WAS NOT TOWED AT THE TIME. THE LOCAL DEALER (SANTA MONICA BMW, SANTA MONICA BLVD, SANTA MONICA, CA, 90401) WAS CONTACTED AT 310-829-3535 AND MADE AWARE OF THE FAILURE, WHERE THEY ADVISED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE CONTACT WAS DELIBERATED ON THE USE OF AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V550000 (STEERING, ENGINE AND ENGINE COOLING), AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

• 09/18/2016· AIR BAGS

  TAKATA INFLATORS/AIR BAGS - EXCEPT FOR RECEIVING A COUPLE GENERIC LETTERS ABOUT THE RECALL ABSOLUTELY NOTHING SEEMS TO BE HAPPENING TO EXPEDIENTLY RESOLVE THE ISSUE. SEEMS LIKE LAWYERS HAVE DONE THE PAPERWORK TO COMPLY WITH RECALL BUT THE PROCESS IS IN STALL MODE NOW AND NOTHING IS BEING DONE? IT WOULD BE NICE IF THERE WAS SOME ACCOUNTABILITY TO MAKE SOME PROGRESS AND THE CONSUMERS ARE BEING INFORMED AND PROVIDED SOME ACTUAL PROOF THIS RECALL IS GOING TO BE FIXED WITHIN A REASONABLE TIMEFRAME. GIVEN THAT MOST CARS LAST 10 YEARS TYPICALLY BEFORE GETTING NEW ONE, HOW LONG IS IT REASONABLE TO WAIT? I CAN TELL YOU IF BMW DOES NOT TAKE ACTION AND RESPONSIBILITY TO FIX THIS RECALL SOON ... IT WILL BE MY LAST BMW I PURCHASE NEW OR USED. IT JUST LOOKS LIKE A TOTAL LACK OF CONCERN, LACK OF ACTION, LACK OF ACCOUNTABILITY.

• 09/12/2021· TIRES

  Bridgestone Dueler 255/50R19 107H runflat, DOT EJVUDJE2013 Tire failure: local tread separation in a valley between road contact ridges. Tread separation from underlying belts suggest manufacturing defect. No human life was in danger due to early detection of the fault

• 09/11/2023· ENGINE

  This is the 3rd time in 2 months that the engine just shut off driving on a highway. I have noticed that it happens if I have driving on a highway for 2 hours or more. The car does not show any sign of issues and does not have any code or check engine light. All of a sudden the engine shuts down and it loses all power, power steering does not work, and brake does not work. It makes for very dangerous condition with traffic coming behind me at 70 miles an hour. I pulled over and tried to start it. It would just crank but not start. All 3 times, after waiting for 30 minutes, it would start just fine and won’t have any further issue. I got the code scanned and it came clean. There is no check engine light either. It just happens all of a sudden without any warning and car shops can’t figure out what’s wrong because every time they test drive it , it works fine.

• 09/11/2018· STEERING,ENGINE

  IN FEB 2016 DURING DRIVING ON THE HIGHWAY, LOST POWER STEERING AND BATTERY LIGHT COME ON. CAR WAS TOWED TO THE GARAGE TO DETERMINATE CAUSE AND FIX THE PROBLEM. BOLT THAT HOLD PULLEY TENSIONER WAS BROKEN AND BELT FELL OFF. THERE WAS NO EASY WAY TO REMOVE BRONEK HEAD BOLT OFF FROM ENGINE BLOCK. CAR WAS AT MECHANIC FOR A WEEK, REPLACEMENT BOLT WAS AROUND $6 BUT THE LABOR WAS ALMOST $700.

• 09/09/2015· AIR BAGS,SEAT BELTS

  TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT AND PASSENGER RESTRAINT SYSTEM INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

• 09/04/2018· ENGINE

  TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V336000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 09/02/2020· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

  MY VALVE COVER AND CRANKCASE ARE MANUFACTURED BAD THE CRANKCASE IT'S CRACKED AND LICKING, WHICH IT DAMAGE MY VALVE COVERS, MY CAR WAS DRIVING GOOD ALL OF THE SUDDEN IT DOESN'T DRIVE SMOOTH

• 08/31/2017· SERVICE BRAKES,ENGINE,VISIBILITY/WIPER

  MAY 10, 2017 WE PURCHASED A 2010 BMW X5 WITH APPROX 70KMILES FROM EAST PROVIDENCE AUTO FOR $16,000. TWO DAYS LATER WE BROUGHT THE VEHICLE BACK BECAUSE THE WINDSHIELD WIPER FLUID LEAKED ONTO THE DRIVER SIDE FLOOR, THE SUNROOF WOULDN'T CLOSE AND A BURNING OIL SMELL WAS COMING FROM THE INSIDE OF THE VEHICLE. AFTER INSPECTING, THE MECHANIC SAID THE HOSE FROM THE WINDSHIELD WIPER TANK WAS NEEDED REPLACEMENT, HE UNJAMMED THE SUNROOF AND ADDED 2 QUARTS OF OIL; HOWEVER, HE COULDN'T FIX ANYTHING. MAY 22 WE RETURNED B/C THE OIL LIGHT WAS ON AND THE BURNING OIL SMELL STILL EXISTED. BUT THE GARAGE WAS LOCKED. THE SALESMAN SAID WE WOULD HAVE TO COME BACK. MAY 24 WE RETURNED AFTER BLUE SMOKE WAS COMING FROM THE EXHAUST. THE MECHANIC SAID THE OWNER WAS IN PORTUGAL FOR TWO WEEKS AND HE COULDN'T WORK ON THE VEHICLE WITHOUT PERMISSION. AFTER RETURNING AND CALLING MANY TIMES OVER THE NEXT MONTH WE MET WITH THE OWNER WHO SAID HIS MECHANIC LEFT, WE WOULD HAVE TO WAIT. JULY 3 WE HAD THE VEHICLE INDEPENDENTLY INSPECTED (SEE ATTACHED REPORT). HE INSPECTED THE ENGINE AND DRAINED THE OIL. HE RECOMMENDED THE ENGINE BE REMOVED FOR FURTHER DIAGNOSIS AND IF NOT RESOLVED THE ENGINE WILL EVENTUALLY NEED TO BE REPLACED. AFTER RETURNING TO EP AUTO THE OWNER SAID THE 30 DAY WARRANTY WAS UP SO WE FILED A COMPLAINT WITH THE RHODE ISLAND DEALERS LICENSE AND REGULATIONS OFFICE (COMPLAINT NUMBER AM-1702213). WE ARE AWAITING A RESPONSE FROM THE HEARING BOARD. THE CASE MANAGER ADVISED THAT IT'S IMPOSSIBLE TO FORCE EP AUTO TO TAKE THE VEHICLE BACK BECAUSE WE HAVE TO PROVE THE ISSUES ARE PRE-EXISTING AND SHE IS ANTICIPATING THE HEARING BOARD WILL NOT RULE IN OUR FAVOR. AT THIS POINT WE ARE EXTREMELY RELUCTANT TO DRIVE THE VEHICLE DUE TO THE SAFETY CONCERNS. I RECENTLY RECEIVED A RECALL NOTICE FROM YOU ALLEGING DEFECTIVE AIRBAGS MADE BY TAKATA. PLEASE FEEL FREE TO CONTACT ME. THANK YOU FOR YOUR HELP.

• 08/27/2013· ELECTRICAL SYSTEMFire

  MY BMW 2010 X5 DIESEL CAUGHT ON FIRE IN THE CENTER CONSOLE AREA AFTER ONLY A FEW MINUTES AFTER DRIVING CAR. THE SOURCE OF THE FIRE SEEMED TO ORIGINATE UNDER THE CENTER CONSOLE CARGO AREA AS A HOLE ABOUT THE SIZE OF THE QUARTER WAS BURNED UP THOUGH THE BOTTOM OF THE CARGO AREA. THE INITIAL INDICATOR OF THE PROBLEM INCLUDED SMOKE COMING THROUGH VENTS. ADDITIONAL PROBLEMS OCCURRED WHEN ATTEMPTING TO STOP THE CAR AS IT WAS DIFFICULT TO PUT IT IN PARK WHILE IT WAS ON FIRE. WHEN EXITING THE VEHICLE FLAMES WERE COMING OUT OF THE CARGO AREA. THE CAR WAS VERY GOOD SHAPE OTHERWISE WITH NO PROBLEMS AND THE CAR HAS BEEN IN FOR SERVICE IN THE BEGINNING OF THE YEAR. THE CAR IS CURRENTLY STILL UNDER WARRANTY. *TR

• 08/26/2024· ENGINE AND ENGINE COOLING

  The contact owns a 2010 BMW X5. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that when the vehicle wase cold started the vehicle was idling rough and vibrating abnormally. The contact stated that check engine warning light was illuminated. The contact stated while driving approximately 35 MPH, the vehicle was running rough, with abnormal sounds coming from underneath the floor. The contact stopped the vehicle and towed the vehicle to residence. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The failure mileage was 200,000. Parts distribution disconnect.

• 08/25/2014· ENGINE

  I WAS DRIVING THE CAR AND I RECEIVED AN OVERHEATING SIGNAL ON THE DASH. I TURN CAR OFF AND LET IT COOL OFF BUT UT DID NOT WOKRD. I KEPT HAVING THE SAME OVERHEATING ISSUED. I NOTICED THERE IS A RECALL BUT BMW X5 2010 TO 2011 FOR THE SAME ISSUED OF THE WATER PUMP. I TOOK IT TO THE DEALERSHIP AND THE DO NOT WANT TO FIX IT STATING MY CAR IS NOT PART OF THE RECALL. I ARGUED THAT IS THE SAME MAKE, MODEL AND YEAR OF THE RECALL. I WAS TOLD THERE WAS NOTHING HEY CAN DO. I CALLED BMW OF AMERICA AND STATED THE SAME PROBLEM BUT NO HELP. MY CONCERN IS IF THOSE 2010 TO 2011 BMW X5 ARE HAVING THE SAME PROBLEM, WHY IS MINE NOT INCLUDED IN THE RECALL WHEN IS HAS BEEN CLEARLY DIAGNOTIC BY BMW THAT THE WATER PUMP IS THE PROBLEM. *TR