2009 Volkswagen Tiguan

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/29/2015· ENGINE

  TIMING CHAIN TENSIONER FAILURE: MY TIGUAN HAD BEEN RUNNING PERFECTLY AND WAS A GREAT CAR SINCE PURCHASING IT 7 MONTHS PRIOR TO THIS INCIDENT. I DROVE IT 250 MILES AND AT THE END OF THE TRIP AS I WAS PULLING INTO MY DESTINATION, I NOTICED BACK-AND-FORTH ROCKING AND THE ENGINE SOUNDING A BIT CLUNKY. I PLANNED TO TAKE IT BACK TO THE DEALER I PURCHASED IT FROM TO GET CHECKED OUT AND WASN'T GOING TO DRIVE IT IF I NOTICED THE BACK-AND-FORTH ROCKING AGAIN, BUT I DIDN'T. APPROXIMATELY 100 MILES BEFORE MAKING IT BACK HOME, I PULLED INTO A GAS STATION FOR A REST STOP. I CAME BACK OUT TO MY CAR TURNED THE KEY, AND NOTHING HAPPENED. THE BATTERY WAS AT FULL CHARGE, BUT THE ENGINE HAD THE STARTER WANTED TO FIRE UP THE ENGINE, BUT THERE WAS NOTHING. I HAD THE CAR TOWED TO MY LOCAL VW DEALER AND WAS EXTREMELY SURPRISED UPON RECEIVING NEWS THAT MY ENGINE AND TURBO WERE BLOWN AND BOTH NEEDED TO BE REPLACED. AFTER NOTIFYING THE USED CAR LOT I PURCHASED THE CAR FROM, I WAS MADE AWARE OF MY VEHICLE BEING ONE MONTH BEYOND THE 6-MONTH WARRANTY. I CALLED VW WHO SAID THEY COULDN'T DO ANYTHING TO HELP SINCE MY VEHICLE WAS WELL OVER THE WARRANTY MILEAGE. I HAVE SINCE PERSUADED THE DEALERSHIP I PURCHASED FROM TO COVER THE INSTALLATION OF A REPLACEMENT ENGINE, BUT PURCHASING THE NEW ENGINE AND TURBO(UPWARDS OF $9K FOR OEM) HAS FALLEN ON ME.

• 12/22/2017· UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

  AFTER DRIVING FOR ABOUT 17 MILES AND CUTTING THE CAR OFF AND THEN GETTING BACK INTO IT AFTER ABOUT 20 TO 30 MINUTES TO START UP , THE CAR STARTED AND CUT OFF. I STARTED IT BACK UP AND IT CUT OFF. SO I WAITED A FEW MINUTES AND STARTED IT AND IT STAYED ON LONG ENOUGH FOR ME TO GET HOME SAFELY. AFTER THAT IT WILL CONTINUE TO DO THIS OFTEN. MORE FREQUENT TO THE POINT OF ME BE SCARED TO GO ANYWHERE FAR. THE VEHICLE WAS STATIONARY DURING THE FIRST TIME IT STALLED. IF I GET INTO THE VEHICLE AND TRAVEL A SHORT DISTANT AND TURN THE ENGINE OFF. THEN COME BACK TO IT AND TURN IT ON SOMETIMES IT WILL STAY ON AND SOMETIMES IT WILL STALL AND I TRY TO GIVE IT GAS THINKING THAT WILL KEEP IT ON. BUT IT DOESN'T . I HAVE LEARNED TO LET IT SIT AND TRY IT AGAIN. I HAVE TAKEN IT IN TO FIND OUT WHAT WAS WRONG AND NO ONE SEEMS TO KNOW AND WANTS TO KEEP IT FOR DAYS. UNTIL I FOUND THIS RECALL WHICH SOUNDS LIKE WHAT I'M EXPERIENCING I WAS WONDERING IF IT HAD SOMETHING TO DO WITH THE FUEL SYSTEM.

• 12/21/2010· SEATSFire

  I HAVE A 2009 VW TIGUAN. THE FRONT SEATS ARE HEATED CLOTH. YESTERDAY, THE PASSENGER SEAT MALFUNCTIONED AND BURNED A HOLE IN THE SEAT. I AM TAKING IT TO THE DEALERSHIP ON 12/22/10. *TR

• 12/19/2015· POWER TRAIN

  WHILE DRIVING WITH MY FOUR YEAR OLD IN THE BACKSEAT OF THE CAR, THE CAR SUDDENLY MISFIRED AND THE ENGINE ROUGH IDLED. THE CAR STALLED AT INTERSECTIONS AND IN THE MIDDLE OF THE ROAD. WE ALMOST GOT INTO AN ACCIDENT AS WE WERE DRIVING DOWN A CITY STREET, AS CARS BEHIND US HAD TO SWERVE OUT THE WAY WHEN OUR ENGINE STALLED. WE TOOK IT TO THE MECHANIC IMMEDIATELY, AS IT WAS CLEARLY HAZARDOUS TO HAVE ON THE ROAD, AND FOUND THAT A PISTON HAD MISFIRED AND STRETCHED THE TIMING CHAIN. THE CAR, A VW TIGUAN FROM 2009, WAS ONLY 6 YEARS OLD WHEN THIS EVENT OCCURRED.

• 12/17/2013· ENGINE

  TODAY IS THE 17TH OF DECEMBER AND FOR THE 2ND TIME IN 4 MONTHS THE COOLANT LIGHT HAS GONE OFF IN THE CAR. THE FIRST TIME IT HAPPENED WAS TOWARDS THE END OF AUGUST (I JUST PURCHASED THE VEHICLE A FEW WEEKS EARLIER). WHEN TAKEN TO THE DEALER SERVICE DEPARTMENT THE PROBLEM WAS THE WATER PUMP WENT BAD. AFTER THE MECHANIC SAID IT WAS STILL COVER UNDER WARRANTY THEY REPLACED IT. TODAY THE COOLANT LIGHT WENT OFF AGAIN, SAME ISSUE HAS BEFORE. AFTER CHECKING THE CAR FAX THE FIRST TIME IT HAPPENED, THIS IS THE 5TH WATER PUMP REPLACED IN THE CAR IN 2 YEARS. TODAY CALLING THE DEALERSHIP, THE PERSON AT THE DEALERSHIP HAS SAID THERE ARE QUITE FEW TIGUANS THAT HAVE COME IN WITH THE SAME ISSUE THE LAST FEW WEEKS. RESEARCHING THE ISSUE ONLINE THERE ARE INDICATIONS THAT THIS IS A PROBLEMATIC ISSUE THAT HAS NOT BEEN ADDRESSED BY VOLKSWAGEN. THE WARRANTY FOR THE PART ONLY COVERS A YEAR AND 12000 MILES. *TR

• 12/15/2013· ELECTRICAL SYSTEM,SEATSFire

  SMELLED SOMETHING BURNING. PASSENGER NOTICED THEIR SEAT WAS HOT. DISCOVERED BURN SPOTS IN THE PASSENGER SEAT. *TR

• 12/06/2019· ENGINE

  VW TIGUAN 09 PURCHASED AS NEW. ONLY 50K MILES ON IT WHEN CHECK ENGINE LIGHT WAS ENCOUNTERED. SOON AFTER (LAST WEEK, NOV 25 2019), ENGINE STALLED WHILE ACCELERATING OUT OF SECOND GEAR AND WAS SEIZED. INDEPENDENT MECHANIC SAID IT WOULD COST 5,800 TO REBUILD ENGINE. WHILE DOING MY OWN INDEPENDENT RESEARCH, DISCOVERED THE COMPLAINTS HERE DETAILING PRECISELY THE SAME ISSUE (TIMING CHAIN TENSIONER FAILURE) THAT WAS DESCRIBED TO ME BY MY MECHANIC. THEN DISCOVERED THAT THERE IS A CLASS ACTION SETTLEMENT REIMBURSEMENT (HTTPS://TIMINGCHAINLITIGATION.COM/) FOR THIS ISSUE THAT I AM NO LONGER ELIGIBLE FOR BECAUSE JAN 25 2019 FILING DEADLINE WAS NOT MET - KEEP IN MIND THAT MY ENGINE FAILED ONE WEEK AGO (11/25/2019) WITH ONLY 50K MILES ON IT. I TOO, NEVER RECEIVED A CLASS ACTION NOTICE IN THE MAIL. AFTER CALLING THE CLASS ACTION HOTLINE, I WAS TOLD TO SEND AN EMAIL TO THE LAWSUIT SETTLEMENT ADMINISTRATOR REQUESTING A FILING DEADLINE EXCEPTION. UNLIKELY THAT ANY OF THIS WILL WORK IN MY FAVOR. BUT I TOO, LIKE MANY OTHERS HAVE BEEN UNNECESSARILY BURDENED BY VOLKSWAGEN'S NEGLIGENT HANDLING OF THIS MAJOR DEFECT. IT'S UNFORTUNATE THAT CUSTOMERS LIKE MYSELF ARE NOW SADDLED WITH THIS COMPLETE LOSS.

• 12/06/2013· ELECTRICAL SYSTEM

  THE FRONT RIGHT HEADLAMP AND THE REAR RIGHT BACKUP LIGHT ON OUR 2009 TIGUAN HAVE STOPPED WORKING. THE DEALER SAYS THE FUSE BOX IS MELTING AND NEEDS TO BE REPLACED BUT THEY CCANTGUARANTEE IT WON'T HAPPEN AGAIN. ! THIS IS A FIRE HAZZARD AND RIDICULOUS THAT VW WONT FIX IT !! HELP ! *TR

• 12/03/2013· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  HELLO - I STARTED MY 2009 VW TIGUAN ON NOV. 9, 2013. AFTER PLACING THE CAR IN DRIVE, ALL OF MY DASHBOARD LIGHTS FOR "LIGHTING FAILURES" CAME ON, A TOTAL OF 8 DIFFERENT ERROR MESSAGES - LICENSE PLATE LIGHTS, DRIVER AND PASSENGER TAILLIGHTS, BACKUP LIGHTS, FRONT HEADLIGHTS, TURN SIGNALS. AT THIS POINT I WAS ON THE ROAD, AND QUICKLY PULLED OVER TO THE CLOSEST PARKING LOT I COULD FIND. I WAS ABOUT TO HEAD ON THE HIGHWAY. I IMMEDIATELY TURNED AROUND AND DROVE HOME AND DID SOME RESEARCH. I OPENED THE INTERIOR FUSE PANEL, BUT THAT WAS OK. I WENT IN UNDER THE HOOD AND SAW THE 30 AMP FUSE WAS COMPLETELY MELTED. (I TOOK A PICTURE, AND HAVE IT FOR REFERENCE.) THIS COULD HAVE BEEN A VERY DANGEROUS SCENARIO, AND THERE WERE NO WARNING SIGNS. I CAN'T HELP BUT WONDER HOW THAT FUSE HAS IMPACT THE LIGHTING SYSTEM OVERALL IN MY TIGUAN.

• 12/01/2016· ELECTRICAL SYSTEM,ENGINE

  CAR WOULD NOT START OR EVEN TURN OVER. BATTERY WAS FINE AND FIRMLY CONNECTED. LIGHTS ALL CAME ON. NO ERROR MESSAGES. ON THIRD OR FOURTH TRY, IT STARTED RIGHT UP. I BACKED THE CAR OUT OF DRIVEWAY ONTO MY STREET WITH DISTANT APPROACHING TRAFFIC. I SHIFTED FROM REVERSE TO DRIVE AND THE CAR BEGAN TO MOVE FORWARD AND LEFT, THEN WITH A LOUD CLUNK IT DIED COMPLETELY, ENGINE OFF, ALL LIGHTS DARK. NOW IN DANGER FROM THE NOT-SO-DISTANT ONCOMING TRAFFIC, I TRIED TO RESTART. SAME TROUBLE AS BEFORE---NO REPONSE BUT THE ALL LIGHTS CAME ON. TWO OR THREE TRIES AND THEN IT STARTED. THE SAME THING OCCURRED THE FOLLOWING MORNING. NO OIL DUMP OR ANY OTHER FLUID. UNKNOWN CAUSE. VW DEALERSHSIP UNABLE TO RECREATE THE PROBLEM AND THUS UNABLE TO DIAGNOSE. THE DYING WHILE IN MOTION PROBLEM IS A POTENTIALLY INJURY-CAUSING OR EVEN FATAL HAZARD.

• 11/26/2013· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNED A 2009 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED WHILE REVERSING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE MILEAGE WAS NOT AVAILABLE. ..UPDATED 03/18/14 *BF THE CONSUMER STATED DURING THE PAST 2 YEARS, SHE EXPERIENCED 5-6 EPISODES, IN WHICH THE ENGINE REVVED UP AND LURCHED FORWARD WHILE SHE WAS STOPPED WITH HER FOOT ON THE BRAKE, IN TRAFFIC OR AT A STOP SIGN. SHE AVOIDED AN ACCIDENT, BY SHIFTING TO PARK. THE MOST RECENT INCIDENT WAS ON 11/09/13 WHICH OCCURRED WHILE BACKING INTO A PARKING SPACE AND THE ENGINE REVVED AND THE VEHICLE LURCHED BACKWARDS. THE LOCAL VW DEALER EXAMINED THE VEHICLE TWICE IN THE LAST WEEK AND FOUND NO PROBLEMS. UPDATED 03/31/14

• 11/19/2013· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2009 VOLKSWAGEN TIGUAN. THE CONTACT WAS DRIVING 40 MPH WHEN THE DRIVER'S SIDE HEADLIGHT FAILED TO OPERATE PROPERLY. THE VEHICLE WAS TAKEN FOR INSPECTION WHERE THE CONTACT WAS INFORMED THAT THERE WAS AN ELECTRICAL ISSUE WITH THE FUSE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE MILEAGE WAS 40,000.

• 11/18/2015· POWER TRAIN,ENGINE

  ON OCT. 24, 2015 WHEN I TRIED TO START MY CAR, IT SHOOK, IDLED ROUGHLY AND STALLED. I TRIED AGAIN AND IT WOULDN'T START. I HAD THE CAR TOWED TO MY VOLKSWAGEN DEALER. THEY CHECKED IT AND TOLD ME THE TIMING CHAIR HAD BROKEN CAUSING CATASTROPHIC DAMAGE TO THE ENGINE. THE ESTIMATE FOR REPAIRS WAS $4952.29. AND IF THE ENGINE HAD TO BE REPLACED, IT WOULD BE $6500. VOLKSWAGEN OF AMERICA GROUP WOULD PAY NOTHING TOWARD THE REPAIR CLAIMING IT WAS OUT OF WARRANTY. (THE POWER TRAIN WARRANTY WAS 5 YEARS/60,000 MILES.) THE CAR HAD 49,000 MILES, BUT WAS OVER THE 5 YEAR TIME PERIOD. BUT A TIMING CHAIN SHOULD BE GOOD FOR THE LIFE OF THE CAR; UNLESS THERE IS A DEFECTIVE PART. YOU HAVE A TSB (TB-15-12-01 -NHTSA ID NUMBER: 10045560) ON THE "TENSIONER" WHICH CAUSES THE CHAIN TO BECOME LOOSE, SKIP AND BREAK. MOREOVER, THERE ARE NUMEROUS COMPLAINTS ON YOUR SITE ABOUT THIS EXACT ISSUE. VOLKSWAGEN FAILED TO NOTIFY CUSTOMERS OF THIS DEFECT AND THERE WAS NO RECALL. THIS IS A TICKING TIME BOMB THAT CAN RESULT IN A SERIOUS ACCIDENT. THE DAY BEFORE THIS HAPPENED, I WAS TRAVELLING ON THE FLORIDA TURNPIKE FOR 8 HOURS AT THE POSTED SPEED OF 70 MPH. IF THE CHAIN HAD BROKEN DURING THAT TIME, IT COULD HAVE RESULTED IN A FATAL ACCIDENT INVOLVING ME AND/OR OTHERS. WHY HASN'T THERE BEEN A RECALL? WHY SHOULD VOLKSWAGEN BE ALLOWED TO PUT MY LIFE AND THE LIVES OF OTHERS AT RISK? WHY SHOULD I HAVE TO PAY FOR VOLKSWAGEN'S NEGLIGENCE WHEN THEY WERE AWARE OF THIS ISSUE FOR ALMOST 3 YEARS? THIS DEFECT HAS THE POTENTIAL TO KILL. DOES SOMEONE HAVE TO DIE BEFORE YOU WILL TAKE ACTION TO REQUIRE VOLKSWAGEN TO FIX THIS PROBLEM?

• 11/17/2016· POWER TRAIN,ENGINE

  WHILE DRIVING THE REAR OIL SEAL FAILED CAUSING SUDDEN LOSS OF OIL PRESSURE THAT REQUIRED AN IMMEDIATE TRIP TO THE MECHANIC. NO WARNING LIGHTS EVER CAME ON TO INDICATE A PROBLEM. HAD OUR VEHICLE STALLED OR ENGINE FAILED DUE TO LOSS OF OIL WHILE WE WERE DRIVING AT HIGH SPEED WE COULD HAVE CAUSED AN ACCIDENT. ALMOST A YEAR LATER WHILE PARKED THE ENGINE FAILED TO TURN OVER AND HAD TO BE TOWED TO MECHANIC. TIMING TENSIONER HAD FAILED CAUSING DAMAGE TO ENGINE REQUIRING REPLACEMENT. THERE WAS NO INDICATION THAT THERE WAS A PROBLEM LEADING UP TO THIS INCIDENT. HAD WE BEEN DRIVING AND THE TIMING CHAIN FAILED WE COULD HAVE CAUSED AN ACCIDENT. THESE ARE BOTH KNOWN PROBLEMS BY VW YET THEY HAVE DONE NOTHING TO REPAIR OR MAKE THEIR CUSTOMERS WHOLE DUE TO THESE DEFECTS. NOW I HAVE AN $7,000 PAPER WEIGHT BECAUSE I HAVE TO REPLACE A BLOWN ENGINE IN A CAR THAT HAS 90,000 MILES AND IS 7 YEARS OLD.

• 11/15/2014· SERVICE BRAKES

  A LIQUID WAS ACCIDENTALLY SPILLED ON THE PARKING BRAKE, WHICH IS LOCATED NEXT TO THE CUP HOLDERS. NOW THE CAR IS SAYING THERE IS A "PARKING BRAKE FAILURE", INDICATING THIS ELECTRONIC EQUIPMENT IS NOT SEALED FROM SPILLS EVEN THOUGH IT IS LOCATED NEXT TO THE CUP HOLDERS. *TR

• 11/15/2013· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  DRIVERS SIDE HEAD LIGHT WENT OUT TOOK CAR TO DEALER FOR REPLACEMENT AND WAS TOLD THAT THE ENGINE COMPARTMENT FUSE BOX WAS MELTING AND IT NEEDED TO BE REPLACED WHICH WE DID SO THAT THE CAR WOULD NOT CATCH ON FIRE AT A COST OF OVER $500.00. *TR

• 11/13/2013· ELECTRICAL SYSTEM

  LIGHTING FUSES MELTED - HAD THE VEHICLE IN MULTIPLE TIMES FOR LIGHT BULB ISSUES, ETC AND HAD THE RADIO SWAPPED OUT AND IT STILL CONTINUES TO GO OFF AND ON. LIGHTS WORKED HERE AND THERE BUT SEEMED TO ALWAYS GO OUT AFTER DRIVING A SIGNIFICANT AMOUNT OF TIME AND USUALLY AT NIGHT AND THEN AFTER SITTING WOULD WORK AGAIN IN THE MORNING *UNTIL IT WAS DRIVEN A BIT* - LIGHTING MELTED TO THE ENGINE AND WAS TOLD ALL FUSES NEEDED TO BE REPLACED BUT THE CAR CONTINUES TO HAVE ISSUES WITH THE ELECTRICAL SYSTEM. I CALLED THE DEALERSHIP - A SECOND DEALERSHIP AND THEN CORPORATE OFFICE AND NO ONE WOULD DO ANYTHING TO FIX THE ISSUE AND I WAS TOLD THEY NEVER HEARD OF THIS HAPPENING - COME TO FIND OUT IT IS A COMMON ISSUE IN THESE CARS. *TR

• 11/12/2014· ENGINE

  I BROUGHT MY TIGUAN IN DUE TO AN ENGINE LEAK AND TO HAVE AN ENGINE DIAGNOSTIC. THEY INDICATED THE MAIN REAR MAIN SEAL WAS LEAKING. 700 PLUS DOLLARS. REPAIRED THE SEAL THE LEAK STOPPED BUT THE LOW ENGINE PRESSURE LIGHT WOULD NOT GO OFF. THE THEN INDICATED THAT THE TENSIONER ARM WAS BAD AND THAT NEEDED TO BE REPLACED. I RECEIVED A CALL THE NEXT DAY THAT THE TENSIONER WAS BAD BUT THE TENSIONER CHAIN HAD WALKED OFF THE ROCKER ARM AND THAT THE ENGINE NEEDS TO BE REPLACED. I CALLED MULTIPLE TIMES TO VOLKSWAGEN CUSTOMER CARE MULTIPLE TIMES AND THEY RESPONDED THAT THEY CANT HELP WITH ANYTHING. I HAVE RESEARCHED THE TENSIONER ARM THROUGH GOOGLE AND FOUND PAGES AND PAGES OF BLOGS WITH PEOPLE THAT HAVE EXPERIENCED THE SAME ISSUE WITH THE TENSIONER ARM FAILING RESULTING IN ENGINE FAILURE. *TR

• 11/11/2013· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  WHILE DRIVING DOWN THE HIGHWAY IN DARK, SNOWY, AND ICY CONDITIONS WITH MEDIUM TRAFFIC, SOME OF THE VEHICLE LIGHTS WENT OUT AND VW WARNING INDICATOR CAME ON SAYING MULTIPLE LIGHTS WERE OUT. AFTER PULLING OVER IN A SAFE LOCATION, FOUND RIGHT HIGH BEAM, RIGHT LOW BEAM, RIGHT FRONT BLINKER, RIGHT FOG LAMP, RIGHT REAR BLINKER, AND TAILLIGHT OUT. UPON FURTHER RESEARCH AND TROUBLESHOOTING, FOUND 30 AMP LIGHTING FUSE IN UNDER-HOOD FUSE BOX SEVERELY MELTED. ADDITIONAL RESEARCH REVEALED THAT THIS IS A COMMON VW PROBLEM AND SHOULD BE RECALLED. *TR

• 11/09/2013· EXTERIOR LIGHTING

  BURNED OUT HEADLIGHTS AND TAILLIGHTS. *TR

• 11/08/2013· ELECTRICAL SYSTEM,ENGINE

  DRIVING ON THE HWY ,CHECK ENGINE LIGHT CAME ON AND EPC LIGHT ,ENGINE STARTS TO RUN VERY ROUGH,TOOK IT TO THE DEALER ,THEY SAID IT IS A COIL,REPLACED IT,A WEEK LATER THE SAME THING HAPPENED AGAIN ON THE HWY DOING 70 WITH FAMILY ,TOOK IT TO THE DEALER,THEY SAID ALL THE OTHER 3 COILS WENT BAD AT THE SAME TIME!!!!!! I AM REALLY AFRAID TO TAKE THIS CAR FOR A LONG TRIP ,THE OTHER ISSUE : THE FUSE MELTED CAUSING THE LICENSE BRAKE LIGHT HARNESS AND TRUNK OPENING TO FAIL TWICE . *TR

• 11/08/2013· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  MY HEADLIGHTS AND DAYTIME RUNNING LIGHTS WOULD INTERMITTENTLY WORK AND NOT WORK. SOMETIMES I WOULD TURN MY CAR ON AND ALL OF MY LIGHTS WOULD WORK, AND OTHER TIMES ALL OF THEM WOULD FAIL, OR JUST ONE SIDE. SOMETIMES THEY WOULD FAIL WHILE DRIVING. I TOOK THE CAR INTO ROYAL AUTOMOTIVE GROUP IN SAN FRANCISCO AND THEY INITIALLY CLAIMED IT WAS BAD BULBS, IT TOOK THEM 2 WEEKS TO WORK OUT IT WAS A FAULTY MAIN FUSE BOX. THIS WAS REPLACED UNDER WARRANTY BUT I HAVE STILL HAD CONTINUING PROBLEMS WITH MY HEADLIGHTS, INDICATORS AND DAY TIME RUNNING LIGHTS GOING OUT CONSTANTLY DYING OUT AND REQUIRING REPLACEMENT. *TR

• 11/08/2013· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  FOR THE 2ND TIME IN LESS THAN A YEAR, WE HAD A FRONT HEADLIGHT GO OUT, THE BULB WASN'T BAD BUT THE FUSE WAS. THE FIRST TIME THE FUSE WAS BLOWN AND LOOKED LIKE IT HAD SLIGHTLY BEEN MELTED. THE MOST RECENT TIME THIS HAPPENED ON 10/19/13 THE FUSE WAS ALMOST TOTALLY MELTED AND ALSO SLIGHTLY DAMAGED THE FUSE NEXT TO IT. THIS IS A 2009 MODEL AND WE'VE ALREADY HAD TO REPLACE THE O2 SENSOR, ACCELERATOR COIL AND NOW TWO FUSES FOR THE HEADLIGHTS. *TR

• 11/05/2014· ENGINE AND ENGINE COOLINGFire

  I WAS DRIVING ON ROLLING ROAD (NORTH) TOWARD OLD KEEN MILL ROAD IN SPRINGFIELD, VIRGINIA AROUND 4:05 PM ON NOVEMBER 4, 2014 (TUESDAY). I SAW THE SMOKE COMING OUT NEAR THE HOOD IN THE FRONT WHILE WAITING FOR TRAFFIC LIGHT, SO I PULLED OVER TO THE PARKING LOT NEAR A GAS STATION. I SAW PEOPLE WAVED TO ME, AND YELLED AT ME TO STOP, I GOT OFF MY CAR AND THEY TOLD ME MY CAR WAS ON FIRE AT THE BOTTOM, WE BEND DOWN AND LOOKED THE BOTTOM OF THE VEHICLE, AND SAW THE FIRE BURNING ON THE MATERIAL HANGING DOWN. FORTUNATELY, A DRIVER RAN OVER CARRYING A FIRE EXTINGUISHER FROM HIS CAR, AND A PERSON FROM THE GAS STATION ALSO BROUGHT ANOTHER FIRE EXTINGUISHER, THEY SPREAD THE FIRE EXTINGUISHER TO PUT OUT THE FIRE. I COULD NOT WAIT FOR THE TOW TRUCK, SO I CAREFULLY DROVE THE CAR TO THE VW DEALERSHIP IN FAIRFAX, VIRGINIA. THE MECHANIC LIFTED UP THE CAR AND TOOK DOWN THE BURNED LOWER ENGINE COVER, AND FIGURED THAT IT WAS BECAUSE MANY DRIED LEAVES STUCK NEAR THE ENGINE AND THE HIGH HEAT NEAR THE ENGINE CAUSING THE LEAVES TO FIRE UP AND BURN THE LOWER ENGINE COVER. I'VE SAVED THIS LOWER ENGINE COVER IN MY TRUNK, AND HAVE REPORTED THIS SAFETY INCIDENT TO THE VW CUSTOMER SERVICE. THE CASE WAS DOCUMENTED AND A CASE # [XXX] WAS ASSIGNED. I REPORT THIS INCIDENT TO NHTSA FOR THE SAFETY CONCERN BECAUSE THIS NON-FIRE-RESISTANT MATERIAL CAN CAUSE THE LIFE OF THE DRIVERS AND PASSENGERS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 11/04/2014· POWER TRAIN

  CAR WAS BEING DRIVEN DOWN INTERSTATE THROUGH CONSTRUCTION AREA. LOUD POP WAS HEARD FROM REAR END. AFTER A SHORT DISTANCE, REAR OF CAR STARTED TO SHUTTER THEN LOCKED UP COMPLETELY. CAR SKIDDED TO A STOP ON. CHECKED TO SEE IF IT WAS BRAKES ONSITE AND IT WAS NOT. HAD TOWED TO VW DEALER IN HOMETOWN AND THEY CONFIRMED THAT THE GEARS IN THE REAR END HAD COME APART AND SEIZED THE REAR WHEELS. **IF THIS HAD OCCURRED AT NORMAL INTERSTATE SPEEDS I WOULD HAVE EXPECTED WORSE RESULTS UP TO DEATH. WHEELS WERE COMPLETELY LOCKED UNTIL CAR WAS PUT INTO REVERSE TO UNBIND THE AWD SYSTEM. *TR

• 10/29/2018· ENGINE

  I HAVE A 2009 VOLKSWAGEN TIGUAN DURING THE TIME OF FAILURE THE VEHICLE WAS AT 96,872 MILES ON IT. I WAS DRIVING DOWN THE STREET IN MY NEIGHBORHOOD, FAIRLY CLOSE TO MY HOUSE. I HAD JUST GOT OFF WORK AND WAS COMING DOWN A SLIGHT HILL. ONCE I LET OF THE THROTTLE PEDDLE THE VEHICLE JARED AND BEGAN RUNNING TERRIBLY UNTIL THE ENGINE STALLED. I WAS ABLE TO SLOW THE VEHICLE AND PARK IN FRONT OF SOMEONES HOUSE. I TRIED TO START THE CAR AND IT WOULD CRANK BUT NO START. I GOT THE VEHICLE TO MY HOUSE AND TESTED EVERYTHING I COULD UNTIL I DID A COMPRESSION TEST, NOTHING. THE TIMING CHAIN TENSIONER FAILED AND MY TIMING CHAIN JUMPED CAUSEING CATASTROPHIC FAILURE. I WAS LUCKY TO NOT BE GOING VARY FAST AND NO KIDS OUT PLAYING IN THE STREET. WELL JUST LIKE ALL THE OTHER REPORTS, VW OFFERED NO ASSISTANCE WITH THE REPAIRS. I REALLY HOPE A RECALL COMES OUT ON THIS ISSUE DUE TO THE AMOUNT OF OCCURRENCES, BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED. THANK YOU FOR YOUR TIME AND CONSIDERATION. SOMEBODY NEEDS TO WORRY ABOUT VEHICLE SAFETY BECAUSE WE ALL KNOW VW DOESN'T.. ITS ALL ABOUT THE $$$ TO THEM

• 10/28/2021· ELECTRICAL SYSTEM,ENGINE

  Problems start with ABS and Steering warning lights with EPIC warning on dash, flickering of lights and radio shut off by loosing power steering and rough acceleration and idling. Has been in to VW dealership 5 times now with repairs "fixing" problem for a few days - a week before returning again. This is a safety issue because this happens very quickly and without warning. Once I was on a highway and had to carefully move to side of the road and limp to a safe area (luckily I was in the right lane already).

• 10/25/2010· ELECTRICAL SYSTEM

  2009 TIGUAN ELECTRICAL PROBLEM - WAS DRIVING IN NORMAL HIGHWAY TRAFFIC DURING RUSH HOUR (AVERAGE SPEED ABOUT 15MPH) AFTER MOVING A LITTLE I APPLIED THE BREAKS NORMALLY AND AS SOON AS THE PEDAL WAS PRESS THE BRAKE LIGHT CAME ON WITH A LOUD BEEP. ELECTRONIC BREAK WAS NOT TOUCHED NOR THE "AUTO HOLD" FEATURE WAS ENGAGE. VEHICLE APPEAR TO WORK PROPERLY BUT DURING THE NEXT 3 REMAINING MILES MORE WARNING LIGHTS STARTED TO COME ON AND STAYED ON. BRAKE LIGHT FIRST, THEN AIRBAG FAILURE, THEN ABS, THE ESC, POWER STEERING... AFTER ARRIVING HOME SAFELY TURNED THE CAR OFF AND ON, WHEN TURNED ON MORE WARNING LIGHTS CAME ON AND EVEN ONE FRONT HEADLIGHT BURNED OUT (HEADLIGHT COULD HAD BEEN A COINCIDENCE BUT I WILL NEVER KNOW) TOOK CAR TO DEALER AND THEY SAID THAT A SENSOR WAS MALFUNCTIONING, THEY REPLACE THE SENSOR ALONG WITH SOME OTHER THINGS. SINCE THEN THE CAR HAS BEEN WORKING FINE BUT SEEMS THAT SOMETHING IS NOT QUITE RIGHT. SOMETIMES, WINDOWS AND SUNROOF WON'T OPEN OR CLOSE UNLESS CAR IS TURNED OFF AND BACK ON, SOMETIMES THE LIGHTS WON'T COME ON WHEN DOOR IS OPENED - SEEMS LIKE THE CAR IS COMPLETELY DEAD WHEN THAT HAPPENS BUT IT STARTS NORMALLY. ABS SEEM TO ENGAGE IN CIRCUMSTANCE THAT IT SHOULDN'T. HAVE TAKEN IT TO THE DEALER A FEW TIMES AFTER THAT AND THEY SAID THE CAR IS PERFORMING NORMALLY AND THEY CANNOT SEE ANY PROBLEMS WITH IT, BUT I'M CONCERN THE CAR MIGHT FAIL ANY MOMENT. *TR

• 10/25/2008· POWER TRAIN

  THE DRIVESHAFT BOLTS STRIPPED ON MY 2009 VW TIGUAN WHEN MY WIFE WAS DRIVING THE VEHICLE AT 30 MPH. SHE MANAGED TO SLOWLY DRIVE THE VEHICLE BACK HOME. AFTER INSPECTION, IT BECAME CLEAR TO ME THAT THE DRIVESHAFT WAS RUBBING AGAINST THE UNDER BODY AND THE VEHICLE WAS NOT IN A DRIVABLE CONDITION. I HAD TO CALL VW ROADSIDE ASSISTANCE AND HAD TO FLATBED IT TO LOCAL VW DEALERSHIP IN RENO. IT SEEMS LIKE THE DRIVE SHAFT BOLTS HAVE NOT BEEN TORQUED TO SPEC BEFORE THE VEHICLE LEFT THE FACTORY. I AM UPSET THAT SOME THING SO CRITICAL LIKE DRIVESHAFT TORQUE HAS NOT BEEN CHECKED AND THE VEHICLE NOT PDI-ED BEFORE I GOT THE KEYS. THE REPLACEMENT DRIVESHAFT AND BOLTS ARE ON RED-ORDER. *TR

• 10/22/2011· SERVICE BRAKES, HYDRAULIC

  I STARTED TO HEAR A GRINDING SOUND FROM THE REAR WHEN APPLYING BRAKES. WITH ONLY 40 K ON CAR THE FRONT BRAKES SHOULD SHOW SIGNS OF WEAR FIRST. THE REAR BRAKES HAVE TOTALLY WORN OUT FIRST AND GRINDING METAL TO METAL, RUINING THE REAR ROTORS. *TR

• 10/21/2008· POWER TRAIN

  1) DRIVING WITH LOW SPEED, ACCELERATING IN TRAFFIC. 2) AWD AXLE CAME LOOSE WHILE DRIVING, DAMAGING THE AXLE AND UNDERBODY SURROUNDINGS (HEAT SHIELDS ETC.) FORTUNATELY, DID NOT LOSE CONTROL OF THE VEHICLE. 3) VEHICLE IS CURRENTLY BEING REPAIRED, WAITING FOR PARTS. *TR

• 10/19/2016· POWER TRAIN,ENGINE

  WHILE DRIVING MY CAR FROM WV TO NY, I BROKE DOWN IN PA. MY CAR WAS MAKING AN ODD NOISE AND RUMBLING FEELING WHILE I WAS DRIVING ON THE FREEWAY AT 70 MPH AND WOULD WORSEN DURING ACCELERATION. I WAS VERY CONCERNED, SO I PULLED OFF TO A GAS STATION. AT THIS POINT NO CHECK ENGINE LIGHTS WERE ON. AFTER I FILLED UP ON GAS, THE CAR WOULD NOT START. IT WAS TOWED TO VW DEALERSHIP IN NORTHERN PA, WHERE I WAS TOLD AN AIR HOSE WAS BROKEN. 10 DAYS LATER, MY CAR BEGAN MAKING THE SAME NOISE AND DRIVING POORLY AGAIN WHILE I WAS DRIVING ON THE EXPRESS IN LONG ISLAND, AND WAS EXACERBATED BY ACCELERATING. MY CAR COULD NOT ACCELERATE ABOVE 30 MPH, SO I PROMPTLY TOOK MY CAR TO THE MECHANICS, WHERE I WAS TOLD THE TIMING CHAIN TENSIONER AND GUIDE, EXHAUST VALVES, GASKET HEADS AND SPARK PLUGS NEEDED TO BE REPLACED. ADDITIONALLY IN 1400 MILES, MY CAR HAD CONSUMED ALL OF THE ITS OIL AND WAS ON RUNNING ON FUMES. APPARENTLY MY CAR CONSUMES OIL AT AN ABSURD AND UNACCEPTABLE RATE. THE TIMING CHAIN TENSIONER FAILING HAS BEEN A COMMON PROBLEM AMONGST VW 2.0TSI ENGINES AND CURRENTLY THERE ARE MULTIPLE LAWSUITS FILED AGAINST THIS TYPE OF ENGINE, AS IS THE CONSUMPTION OF OIL. MY CAR WAS NOT INVOLVED IN AN ACCIDENT DUE TO THESE FAILURES, BUT THAT IS ONLY BECAUSE I PULLED OVER TO A SAFE LOCATION AS SOON AS I FELT SOMETHING WAS WRONG. AGAIN A CHECK ENGINE LIGHT NEVER CAME PRIOR TO BOTH MECHANIC VISITS. HOWEVER THIS COULD HAVE CAUSED AN ACCIDENT AND MAY CONTINUE TO CAUSE ONE IN OTHER VEHICLES. *TR

• 10/16/2015· ENGINE

  ON A CROSS COUNTRY ROAD TRIP, MY 2009 VW TIGUAN WAS RUNNING PERFECTLY. STOPPED AT A REST STOP, AND WHEN TRIED TO RESTART CAR, IT RATTLED SEVERELY AND THE ENGINE LIGHT WENT ON. VEHICLE WAS TOWED TO VW SERVICE, AND I WAS TOLD I NEEDED AN ENGINE REPLACEMENT, DUE TO A FAILED TIMING CHAIN TENSIONER. IT COST ME $5800, ALONG WITH 5 DAYS OF LODGING WHILE WAITING FOR REPAIR. THE VW DEALER SUPPORTED THE FACT THAT I SHOULD GET REIMBURSED BY VW. MY VEHICLE HAD A PERFECT MAINTENANCE RECORD. THERE IS NOTHING IN THE MANUAL PERTAINING TO MAINTENANCE REQUIREMENT FOR TIMING CHAIN/TENSIONER. ALL IT TAKES IS A QUICK SEARCH ON THE INTERNET TO SEE THE UNBELIEVABLE AMOUNT OF CASES AND COMPLAINTS, EVEN TO VEHICLES WITH AS LOW AS 10,000 MILES. THERE IS APPARENTLY A NEW TENSIONER SERVICE KIT AVAILABLE TO AVOID THE CATASTROPHIC DAMAGE, BUT VW HAS NOT NOTIFIED CUSTOMERS. THIS IS ABSOLUTELY A SAFETY ISSUE. MY WIFE OR I COULD HAVE BEEN TRAVELING IN A REMOTE AREA WITH NO CELL RECEPTION, WHICH IS OFTEN THE CASE. IT IS ALSO UNACCEPTABLE TO PUT THE FINANCIAL BURDEN ON CUSTOMERS WHEN IT COULD BE AVOIDED. THIS NEEDS TO BE A RECALL. THIS IS A CANADIAN VEHICLE, BUT THE BREAKDOWN OCCURRED IN NY STATE. THIS SHOULD BE A NORTH AMERICAN RECALL.

• 10/15/2015· ENGINE

  VEHICLE STARED TO RUN RUFF AND STALL CAUSING A DRIVING HAZARD. VW DEALER REPAIR FACILITATE CLAMMED THAT IT WAS FRONT CRANK SEAL P/N 06L-103-085-B COST OF PART $11.30. AFTER REPLACING THE SEAL THE DEALER THEN CLAIMED THAT THE PVC VALVE WAS BAD ALSO P/N 06H-103-495-AC $201.30. IT IS KNOWN THAT WHEN THIS PART FAILS THAT IT WILL CAUSE THE SEAL TO FAIL AS WELL. TOTAL COST OF REPAIR WAS $774.07. THIS VEHICLE HAD 66,973 MILES. THIS IS A MAJOR FAILURE OF THE VEHICLE AND CAUSE A DANGEROUS CONDITION. THE TYPE OF FAILURE SHOULD NOT OCCUR ON AN ENGINE WITH SUCH LOW MILEAGE.

• 10/13/2013· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  WARNINGS AND ERRORS SHOWED UP ON THE DASH BOARD CONCERNING HEADLIGHT, BLINKER AND BRAKE-LIGHT OUTAGES. RESEARCHED ONLINE, TURNS OUT THE FUSE BOX STARTED MELTING CAUSING ONE OF THE FUSES TO MELT WHICH CAUSED THE ELECTRICAL MALFUNCTION WITH THE LIGHTS. THIS CAN APPARENTLY CAUSE A FIRE. *TR

• 10/10/2011· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMFire

  I OWN A 2009 VW TIGUAN. THE CAR BURST INTO FLAMES THIS MORNING AFTER THE CHECK ENGINE LIGHT WENT ON WHILE MY PREGNANT WIFE WAS DRIVING THE CAR THIS MORNING. THE CAR HAS BEEN MAINTAINED BY VW AND HAD ROUGHLY 22,000 MILES ON IT. I BOUGHT THE CAR FROM EVANSTON AUTOBARN VW IN 2010 AND SERVICED IT AT FLETCHER JONES VW OF CHICAGO. I FILED AN INSURANCE CLAIM THIS MORNING AND CONTACTED BOTH VW DEALERSHIPS AND YOUR 24 HOUR HELP LINE. VW HAS BEEN ZERO HELP TO US. EVERYONE SAID TO CALL MY INSURANCE COMPANY. THIS IS NOT AN INSURANCE ISSUE. THERE WAS NO COLLISION. THIS CAR SIMPLY BURST INTO FLAMES WHILE BEING DRIVEN. CHICAGO POLICE DEPARTMENT AND FIRE DEPARTMENT WAS INVOLVED AND THE REPORT # IS HT535806. *KB

• 10/07/2017· STEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

  CAR WAS DRIVEN TO FROM FRIENDS HOUSE TO GRANDMOTHERS HOUSE AND SHUT CAR OFF AND WAS VISITING FAMILY FOR 1 HOUR TO 1 1/2 HOURS. THEN GOT IN CAR AND TRIED TO START VEHICLE AND THE TIMING JUMPED AND MADE A LOAD GRINDING NOISE AND WOULDN'T START. IT BENT THE VALVES IN THE ENGINE RAN INTO THE PISTONS. AN RUINED THE MOTOR. (111778 MILES) HAD TO HAVE A NEW MOTOR PUT IN COST $7801.54.

• 10/07/2010· STEERING

  VW 2009 TIGUAN STEERING FAILED ON OCTOBER 3RD, LOCKED SOLID, WAS IN A PARKING LOT. VW TOWED THE CAR TO THE DEALER AND THEY SAID IT WAS THE WIRING HARNESS. GOT THE CAR BACK OCTOBER OCTOBER 5TH. WIFE DROVE IT TO AZ THE NEXT DAY AND THE STEERING FROZE WHILE SHE WAS DRIVING IT. SHE MANAGED TO PULL OVER. *TR

• 10/05/2017· ENGINE

  TIMING CHAIN TENSIONER BROKE AND CAUSED CATASTROPHIC ENGINE DAMAGE. VW QUOTED ME MORE THAN $8,000 TO FIX AND VW AMERICA ACCEPTS NO RESPONSIBILITY. THIS CAR WAS IMPECCABLY MAINTAINED AND REPLACING/SERVICING THE TIMING CHAIN IS NOT ON THEIR MAINTENANCE SCHEDULE. THE CHECK ENGINE LIGHT WENT ON WHILE DRIVING HOME FROM WORK AT 121,000 MILES AND WAS DRIVEN TO THE MECHANIC, AS WE ALREADY HAD AN OIL CHANGED SCHEDULED. WHEN THE MECHANIC WENT TO START THE CAR TO REPLACE THE CAM SENSOR (WHAT THE COMPUTER/ENGINE INDICATED WAS THE PROBLEM), THE CAR WOULDN'T START. I THEN HAD TO HAVE THE CAR TOWED TO LOCAL VW DEALER, WHERE THEY TRIED TO GET ME TO BUY A NEW CAR. WHEN I CALLED VW AMERICA, THEY REFUSE TO ACKNOWLEDGE THE FACT THAT THE TENSIONER HAS A FAULTY DESIGN AND ONLY SAY THAT THEY CANNOT HELP WITH THE COST OF THE REPAIR SINCE THE CAR IS OUTSIDE ITS WARRANTY.

• 10/02/2019· VEHICLE SPEED CONTROL,ENGINE

  CAR STOPPED AND WOULD NOT START DUE TO TIMING CHAIN TENSIONER FUALT WITH CODE P0016. CAUSED COMPLETE ENGINE FAILURE AND THE NEED TO COMPLETELY REBUILD THE TOP END OF THE ENGINE. THIS WAS VERIFIED AFTER A COMPLETE LOSS OF COMPRESSION DUE TO THE VALVES BEING DESTROYED ON THE ENGINE.

• 09/19/2020· STEERING

  THE STEERING WHEEL LIGHT COMES ON AND THE STEERING GETS HARD AND IT'S DANGEROUS BECAUSE IT'S HAPPENING WHILE MY WIFE DRIVES IT. PLEASE GIVE ME SOME INFORMATION ON WHAT COULD POSSIBLY BE HAPPENING OR IF U GUYS CAN LET ME KNOW IF THERE IS A RECALL ON IT. I KNOW YOUR BUSY BUT PLEASE GET BACK TO ME AS SOON AS YOU CAN

• 09/16/2016· ENGINE

  TL* THE CONTACT OWNS A 2009 VOLKSWAGEN TIGUAN. WHILE DRIVING 75 MPH, THE VEHICLE STALLED AND THE OIL PRESSURE INDICATOR ILLUMINATED APPROXIMATELY 30 SECONDS BEFORE THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN TENSIONER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

• 09/14/2015· AIR BAGS

  VW 2009 AIRBAG ISSUE. THERE IS A RECALL FOR THE 2010-2014 TIGUANS. OUR CAR HAS THE SAME AIRBAG ISSUE HOWEVER THE 2009 MODEL IS NOT COVERED. SINCE THE 2009 MODEL IS THE SAME AS THE 2010-2014 MODELS THERE SHOULD MOST LIKELY BE A RECALL FOR THE 2009 MODEL.

• 09/13/2012· ENGINECrash

  VEHICLE COMPLETELY STOPPED WHILE I WAS DRIVING ON THE FREEWAY. I WAS IN THE FAR LEFT LANE, AND THE ENGINE FAILED AND I WAS NOT ABLE TO MOVE TO THE RIGHT SHOULDER. I PUT MY HAZARDS ON AND CALLED FOR ASSISTANCE. WHILE ON THE PHONE IT WAS CLEAR THAT I WAS NOT IN A SAFE POSITION, SO MYSELF AND MY PASSENGER EXITED THE VEHICLE WHEN THERE WAS A BREAK IN TRAFFIC. WE WERE ABLE TO GET ACROSS TO THE RIGHT SIDE OF THE ROAD, BEHIND A GUARDRAIL. WHILE ON THE PHONE WITH 911 SOMEONE SLAMMED INTO THE BACK OF MY CAR, CAUSING EXTENSIVE DAMAGE TO BOTH VEHICLES. LUCKILY NO ONE WAS INJURED, AND NO OTHER CARS WERE AFFECTED. BOTH VEHICLES WERE INOPERABLE AND HAD TO BE TOWED FROM THE SCENE. I WAS TOLD BY THE VOLKSWAGEN DEALERSHIP THAT AN ENGINE COIL BROKE OFF, AND BACKFED INTO THE HARNESS, CAUSING THE ENGINE TO FAIL. IN ADDITION, I HAD JUST BEEN TO THE DEALER FOR AN OIL CHANGE THAT MORNING, AND HAD DRIVEN 8 MILES WHEN THE INCIDENT HAPPENED. THE DEALER SAYS THERE IS NO RELATIONSHIP, AND THAT ENGINE PARTS FAILED. I AM CONCERNED THAT THERE IS A DEFECT WITH THIS PART, AS I HAVE VERY LOW MILEAGE ON THE VEHICLE. THIS INCIDENT PUT ME IN AN EXTREMELY UNSAFE SITUATION, AND I WANT TO REPORT THIS IN ORDER TO FIND OUT IF THIS IS A DEFECTIVE PIECE, SO THAT THIS DOES NOT HAPPEN TO ANYONE ELSE. *TR

• 09/13/2009· PARKING BRAKE

  BOUGHT NEW 2009 VOLKSWAGEN TIGUAN 2009 IN JUNE. FIRST 4 WEEKS OF OWNING THE VEHICLE HEARD FAINT NOISES FROM BRAKES. WHILE IN TRAFFIC AT A STOP LIGHT, THE CAR ABS SYSTEM CAME ON AND THE DASHBOARD LIT UP. CAR WAS UNABLE TO MOVE AND LOCKED UP TOTALLY. CAR WAS DRAGGED ONTO A TOW TRUCK AND HAD TO BE SOAPED OFF THE TOW TRUCK. VOLKSWAGEN IS STILL TRYING TO DIAGNOSE THE CAR TO UNDERSTAND THE FAILURE. *TR

• 09/09/2024· UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

  The car keeps throwing sensors (camshaft, crank sensors, throttle body etc) and the ECM needs to be updated. It keeps turning over. I checked the recall list of VINs and mine is within the range, however there aren't any recalls listed.

• 09/06/2017· ENGINE

  TIMING BELT TENSIONER FAILURE, CAUSING CATASTROPHIC ENGINE FAILURE AT JUST OVER 93,000 MILES. THIS SEEMS TO BE AN ALL TOO COMMON PROBLEM WITH THIS VEHICLE. A NEWER MODEL OF TIMING BELT TENSIONER HAS BEEN USED SINCE DECEMBER 2011. MINE HAS THE OLD STYLE. VEHICLE WAS IN MOTION WHEN ENGINE LIGHT POPPED ON, INDICATING THE ISSUE.

• 09/04/2016· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),VISIBILITY/WIPER

  I WAS ON A CITY STREET IN NOVA SCOTIA WITH THE FAMILY IN VACATION, I WAS DRIVING LIKE 50 KM/H AND EPC LIGHT AND ENGINE LIGHT CAME ON AND ON THE DASH BOARD IT SAID ENGINE FAULT WORKSHOP . MY CAR WAS STARTING TO ACT WEIRD , NOT TAKING SPEED , NOT CHANGING GEARS MY ACCELERATION PEDAL WAS PUSHED AT MAX AND IT SEEMS LIKE THE CAR WAS LOOSING SPEED. I PULL OVER ON THE SIDE OF THE ROAD TURN ENGINE OFF AND WAIT FOR 4-5 MIN , WHEN I STAR CAR AGAIN EPC LIGHT WAS OFF ONLY ENGINE LIGHT REMAIN ON AND NO MESSAGE ON THE BOARD. CAR SEEMS TO BE GOOD FOR DRIVING. I REACH AT THE CAMP GROUND WHERE WE WORE AND PARK THE CAR. 20-30 MIN LATER MY WIFE WANT TO TAKE A LOAD OF LAUNDRY TO THE CAMP LAUNDRY PLACE AND WASH THEM, I GIVE HER THE KEY FOR CAR AND WHEN SHE TRIED TO START , THE CAR WASN'T STARTING. I UNPLUG BATTERY PUG IT BACK IN NOTHING WAS WORKING. I CALL A TOE TRACK TO TAKE THE CAR TO A VW SHOP IN TRURO (VANTAGE MOTORS). THEY TOLD ME THEY FIX THE PROBLEM, THEY HAVE TO CHANGE A RELAY 460 UNDER THE DRIVER DASH AND MOVE A FUSE #5 TO #7 UNDER THE HOOD AND THEY TOOK THE CAR FOR A TEST DRIVE AND EVERYTHING WAS GOOD, NOW I CAN COME AND PICK THE CAR FROM THEM 279$ BILL. BECAUSE I WAS IN A SUCH A HURRY TO GET BACK HOME IN NEW BRUNSWICK I DIDN'T CHECK TO SEE IF CAR IS FULLY OPERATIONAL, AND I DIDN'T HAVE TO, BECAUSE THEY TOLD ME THEY TOOK IT FOR A TEST DRIVE. NOW ON MY WAY DOWN TO HOME I REALIZE MY FANS ARE NOT WORKING,CIGARETTE PLUGS,WINDSHIELD PUMPS ON FRONT AND BACK, AND WINDSHIELD WIPER ON THE BACK ARE NOT WORKING, I CALL THE VW SHOP IN TRURO TO FIND OUT WHAT IS THE PROBLEM AND IF IS A WAY FOR ME TO FIX IT.THEY TOLD ME IT CAN BE MULTIPLE PROBLEMS TO TAKE THE CAR WHEN I REACH HOME TO MY VW SHOP IN ST. JOHN NB.

• 09/02/2013· ELECTRICAL SYSTEM

  AFTER TAKING CAR IN TO BE SERVICED FOR AN OUT TAIL LIGHT IT WAS BROUGHT TO MY ATTENTION THAT THE FUSE BOX WAS MELTING AND CAUSING THIS PROBLEM. SERVICE MANAGER AND INTERNET SEARCH SHOWS THIS IS NOT AN UNCOMMON PROBLEM THAT VW IS AWARE OF. *JS

• 08/29/2013· ELECTRICAL SYSTEM

  THE F16 FUSE IN THE ENGINE BAY FUSE BOX IS COMPLETELY MELTED RESULTING IN FAILURE OF REVERSE LIGHTS, HEADLIGHTS, AND OTHER SAFETY EQUIPMENT. *TT