crashtest

2009 / Volkswagen

2009 Volkswagen CC

Safety ratings

2009 Volkswagen CC 4-DR. w/SAB

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
4/5Rollover
Frontal, driver: 4★Frontal, passenger: 4★Side, driver: 5★Side, rear passenger: 4★Rollover risk: 11.8%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (4)

  • SEAT BELTS:FRONT:BUCKLE ASSEMBLYCampaign 09V097000 · 24/03/2009

    VOLKSWAGEN IS RECALLING APPROXIMATELY 5,000 MY 2009 CC VEHICLES. SOME AFFECTED VEHICLES MAY HAVE AN INCORRECTLY ROUTED RIGHT FRONT PASSENGER SEAT BELT BUCKLE WIRING HARNESS, CREATING THE POTENTIAL FOR WIRES TO BECOME DAMAGED WHEN THE SEAT IS MOVED FULLY UP OR DOWN OR BACK AND FORTH. IF THIS WIRING DAMAGE OCCURS, THE AIRBAG CONTROL MODULE WILL SWITCH TO A FALLBACK ALGORITHM AND DEACTIVATE THE PASSENGER'S FRONTAL AIR BAG.

    Risk: IN THE EVENT OF A CRASH, THE PASSENGER'S FRONTAL AIRBAG WILL NOT DEPLOY AND WILL NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.

    Fix: DEALERS WILL INSPECT AND ADJUST THE ROUTING OF THE RIGHT FRONT PASSENGER SEAT BELT WIRING HARNESS. IF A DAMAGED WIRING HARNESS IS FOUND, THE HARNESS WILL BE REPLACED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING APRIL 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

  • FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPCampaign 17V509000 · 16/08/2017

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.

    Risk: If the fuel pump fails, the engine will stall, increasing the risk of a crash.

    Fix: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.

  • AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULECampaign 16V078000 · 10/02/2016

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

    Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

    Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

  • AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULECampaign 18V148000 · 06/03/2018

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

    Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

    Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.

Owner complaints

136
Complaints
5
Crashes reported
1
Fires reported
1
Injuries
0
Deaths

Most-reported areas

  • AIR BAGS59
  • FUEL/PROPULSION SYSTEM31
  • ENGINE28
  • ELECTRICAL SYSTEM13
  • STEERING8
  • UNKNOWN OR OTHER8
  • FUEL SYSTEM8
  • GASOLINE8
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/28/2016· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *CN

  • 12/22/2017· AIR BAGS

    TAKATA RECALL I TOOK MY CAR IN TO GET MY AIRBAGS REPLACED WITH A NEWER VERSION TO RUSTY WALLCE VOLKSWAGEN NOV.10NTH TODAY MY DRIVER AIRBAG INFLATED AS SOON AS I PARKED IT. THE KEY WAS IN THE IGNITION AND I WAS FAR AWAY FROM ANY OTHER CAR.IM GLAD IM OK BUT THIS COULD HAVE BEEN MUCH WORSE. I AM VERY UPSET THAT THIS HAPPENED. I DRIVE A 2009 VOLKSWAGEN CC. WHAT IS THE PURPOSE OF FIXING A FAULTY RECALL WITH ANOTHER DAMAGED PART.

  • 12/21/2016· AIR BAGS

    "TAKATA RECALL" I HAVE BEEN WAITING ON THE DEALERSHIP TO CONTACT ME FOR A REPLACEMENT, STILL DONT HAVE THEM! I HAVE BEEN TOLD NOT TO WORRY NOT TO WORRY BECAUSE VW HASN'T HAD ANY INJURIES YET! I SURELY DONT WANT TO BE THE FIRST! AS I DRIVE MY CAR EVERYDAY I AM THINKING ABOUT THIS AIRBAG. THIS IS SCARY TO SAY THE LEAST. WHAT AM I TO DO, THERE SHOULD BE AN AUTOMATIC TRADE IN FOR A CAR WITH NO ISSUES AS THIS. PLEASE LEAD ME IN THE RIGHT DIRECTION.

  • 12/20/2016· AIR BAGS

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

  • 12/19/2016· AIR BAGS

    TAKATA RECALL - VOLKSWAGEN CC AIRBAG IT HAS BEEN 10 MONTHS SINCE THIS AIR BAG RECALL HAS BEEN ACTIVE AND WE ARE STILL WAITING FOR IT TO BE REPAIRED. THIS IS TOO LONG TO WAIT FOR A SAFETY ISSUE. VOLKSWAGEN SHOULD STEP UP AND DO THE RIGHT THING EVEN IF THEY HAVE TO GET SOMEONE ELSE TO FIX THIS SERIOUS SAFETY ISSUE.

  • 12/12/2017· STEERING

    WHILE TRYING TO START THE ENGINE (PARKED) ON COLD WEATHER (APROX. 20F), "STEERING COLUMN LOCK" ASSERTS AND ENGINE SHUTS DOWN. IT HAPPENS ALMOST EVERY TIME, IF OUTSIDE TEMPERATURE IS BELOW ABOUT 35F. I HAVE TO TRY SEVERAL TIMES WITH SLIGHT PRESSURE ON STEERING WHEEL, BEFORE STEERING GETS UNLOCKED.

  • 12/12/2011· ELECTRICAL SYSTEM,AIR BAGSCrash

    ISSUE HAPPENED AFTER INCIDENT IN AUGUST 2011 AND PROGRESSIVELY BECAME WORSE. STEERING WHEEL WILL LOSE ELECTRICAL POWER TO CONTROLS (I.E. STEREO CONTROLS) AND CAUSES AIRBAG WARNING LIGHT TO COME ON AND HORN WILL NOT FUNCTION AT ALL. DEALER LOOKED INTO ISSUE AND FOUND THAT THE CLOCKSPRING NEEDED REPLACEMENT. CLOCKSPRING REPLACED IN STEERING WHEEL AND AIRBAG ISSUE HAS BEEN RESOLVED BUT STEERING WHEEL CONTROL ISSUE STILL REMAINS ALONG WITH NOT HAVING A WORKING HORN. VW USA HAD NO KNOWN FIX FOR THIS ISSUE AS AL WIRING IS IN WORKING ORDER. DEALERSHIP REQUESTED VEHICLE BE BROUGHT BACK IN FOR A FURTHER LOOK. *TR

  • 12/07/2016· AIR BAGS

    TAKATA RECALL - I HAVE KNOWN ABOUT THIS RECALL AND REQUESTED A FIX SINCE FEBRUARY 2016. IT'S BEEN ALMOST A FULL YEAR AND THEY DO NOT HAVE A FIX IN PLACE! I SHOULD BE ABLE TO TAKE THIS TO ANY DEALER AND GET A NEW AIR BAG QUICKLY! WHY IS THERE NOT A NEW AIR BAG TO BE PLACED IN MY VEHICLE?

  • 12/06/2015· POWER TRAIN,ENGINE

    WENT TO HAVE CAR SERVICE WITH OIL CHANGE AND UPON LEAVING CAR WAS RIDING ROUGH AND FOUND OUT THAT A REAR MAIN SEAL HAD BROKE ON THE ENGINE. HAD OVER 12 CODES THAT SHOWED UP. AFTER THEY FIXED THAT PROBLEM GOT FIX, THE CAR WAS TOWED TO A VW DEALERSHIP WHERE THEY DIAGNOSE THE CAR WITH SLIPPING OF THE TIME CHAIN. THIS A HORRIBLE AND I LOOKED ONLINE WITH OVER A 100 COMPLAINTS ABOUT THIS ISSUE WITH THE VW CC AND SURPRISE THAT THEIR ISN'T A RECALL ON THE CAR. ITS A MAJOR ISSUE THAT NEEDS TO BE LOOKED AT IMMEDIATELY.

  • 12/05/2017· ENGINE

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 30 MPH, A MALFUNCTION WITH THE TIMING CHANGE OCCURRED AND IT CAUSED THE MOTOR TO LOCK UP. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MOTOR FAILED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.

  • 12/05/2016· AIR BAGS

    TAKATA RECALL I RECEIVED A LETTER FROM VW OF AMERICA ON APRIL 2016 INFORMING ME BOUT THIS RECALL. J HAVE CONTACTED VW OF AMERICA, THE DEALERS IN MACON AND WARNER ROBINS GEORGIA; UNFORTUNATELY THE ONLY ANSWER I GOT WAS IT MAY TAKE UP TO 2 OR 3 YEARS FOR US TO GET THE REPLACEMENT BAGS, THEREFORE DRIVE CAREFULLY. THEY SHOULD PROVIDE ME WITH A SAFE CAR BUT UNFORTUNATELY THEY ARE JUST JOKING WITH ME WHICH I FIND UNACCEPTABLE. I HAVE HEARD MY FRIENDS OWNING HONDAS AND SUFFERING FROM THE SAME ISSUE, AND HONDA LET THEM USE RENTAL CARS FOR 4 OR 5 MONTHS UNTIL THEY GOT THE ISSUE RESOLVED. VW SHOULD BE ONE OF THE LEADING TOP RANKING CAR MANUFACTURERS BUT THEIR CUSTOMER SERVICE IS POOR WHEN IT COMES TO SAFETY ISSUES. I HOPE YOU WILL MAKE SURE THAT I AM GIVEN A SAFE CAR TO DRIVE TILL MINE MEETS THE SAFETY REQUIREMENTS AGAIN.

  • 11/29/2017· FUEL/PROPULSION SYSTEM

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AT 800-893-5298 AND STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • 11/28/2017· SERVICE BRAKES,FUEL/PROPULSION SYSTEM

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING AND THE BATTERY INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MIKE HAGGERTY VOLKSWAGEN (8920 S CICERO AVE, OAK LAWN, IL 60453 (708) 425-8989) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP, FUEL PUMP MODULE, AND THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. THE VIN WAS UNAVAILABLE.

  • 11/23/2016· AIR BAGS

    TAKATA RECALL. NO FIX FOR MY VEHICLE AND RECEIVED THE RECALL LETTER IN MARCH 2016.

  • 11/22/2016· AIR BAGS,UNKNOWN OR OTHER

    TAKATA RECALL MY VEHICLE HAS AN AIRBAG RECALL AND YET I HAVE NOT BEEN GIVEN AN OPTION TO TAKE IT IN FOR CHECK UP. I HOPE TO ALSO GET THE DASH CLEARED UP OF ALL THE LIGHTS INDICATING VARIOUS ERRORS ON MY CAR. MY VEHICLE STARTED ACTING UP THIS WAY AS IT WAS STATIONARY FOR ABOUT 6 MONTHS TOTAL NOW.

  • 11/19/2015· ELECTRICAL SYSTEM,ENGINE

    YESTERDAY I TOOK MY VEHICLE TO THE VW DEALERSHIP TO BE SERVICED BECAUSE THE EPC AND ENGINE LIGHTS WERE ON. I HAD TO HAVE 3 IGNITION COILS AND 4 SPARK PLUGS REPLACED ON MY VEHICLE AT THE VW DEALERSHIP AND THE COMPUTER SOFTWARE UPDATED. TODAY THE ENGINE LIGHT CAME BACK ON. THE EPC LIGHT CAME ON BUT WENT OFF AFTER I TURNED THE CAR OFF AND RESTARTED IT. THE CAR HAD TROUBLE STARTING AND LOST POWER AS I WAS DRIVING ON A CITY STREET. THE CAR SHUDDERED A BIT AS I WAS DRIVING ON A CITY STREET.

  • 11/19/2015· ELECTRICAL SYSTEM,ENGINE

    THE EPC AND ENGINE LIGHTS KEEP COMING ON EVEN AFTER I HAVE THE VEHICLE SERVICED. IN ONE INSTANCE, AS I WAS DRIVING ON THE HIGHWAY TO THE VW DEALERSHIP, THE CAR BEGAN TO SLOW DOWN AND WOULD NOT ACCELERATE. TRAFFIC WAS SPARSE, SO I WAS ABLE TO SAFELY GET TO THE SHOULDER OF THE HIGHWAY. AT THE VW DEALERSHIP, I HAD 3 OF THE COILS AND 4 SPARK PLUGS REPLACED. ON THE SAME DAY THAT I HAD THEM REPLACED THE EPC AND THE ENGINE LIGHTS CAME BACK ON, THERE WAS A MESSAGE ON THE INFORMATION CONSOLE STATING THAT THE ENGINE SHOULD BE SERVICED, AND THE CAR POWERED OFF. THE CAR WAS STATIONARY IN MY DRIVEWAY AT THE TIME.

  • 11/16/2010· STEERING

    TL*THE CONTACT OWNS 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT THE STEERING WHEEL WOULD SHAKE WHEN THE VEHICLE WAS STARTED. THE VEHICLE WILL BEEP AND THE RED STEERING SYSTEM MALFUNCTION INDICATOR LIGHT ILLUMINATED. WHEN THE FAILURE OCCURRED THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE STEERING GEAR BOX WHICH WAS RELATED TO NHTSA RECALL 08V577000, STEERING:GEAR BOX (OTHER THAN RACK AND PINION). THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE DEALER ALSO STATED THAT THE VEHICLE DID NOT DISPLAY AN ERROR CODE. THE FAILURE MILEAGE WAS 9000. THE CURRENT MILEAGE WAS 13000.

  • 11/15/2013· POWER TRAIN

    WHEN I FIRST BOUGHT MY VW CC IT WAS VERY SMOOTH AND WORKED RELATIVELY WELL. AFTER A WHILE IT REALLY GOT ROUGH, WHEN I START MOVING FROM A COMPLETE STOP, THE CAR JERKS BACK AND FORTH ONE OR TWO TIMES ROUGHLY. THIS HAPPENS ON AN UPHILL OR DOWNHILL. ALSO THE CAR SLAMS INTO FIRST GEAR REALLY HARD WHEN SLOWING DOWN TO A COMPLETE STOP, MAKING PASSENGERS BODIES SHIFT FORWARD FROM MOMENTUM. IT FELLS LIKE I SLAMMED ON TO THE BRAKES. ALSO SOMETIMES FROM A STOP WHEN I PUT MY FOOT ON THE GAS, THE CAR HESITATES BEFORE SLAMMING INTO FIRST GEAR AFTER TWO OR THREE SECONDS OF NOT RESPONDING TO MY THROTTLE INPUT. THIS HAS ME SCARED ON A COUPLE OF TIMES OF INSTANCES BECAUSE I ALMOST GOT INTO A REAR END COLLISION FROM SOMEONE WHO IS NOT PAYING ATTENTION OR SIMPLY BECAUSE NO ONE EXPECTS A CAR TO STOP ALL OF A SUDDEN AFTER STARTING TO ROLL AFTER A COMPLETE STOP, AND ALMOST SLAMMING INTO THE BACK OF MY CAR. LUCKILY I KNEW THAT MY CAR HAD THIS CHARACTERISTIC SO I REACTED QUICKLY ENOUGH TO ACCELERATE ON TIME TO GET OUT OF THEIR WAY. FROM WHAT I UNDERSTAND THIS IS A PROBLEM WITH THE MECHATRONICS UNIT AND MANY PEOPLE HAVE HAD SUCCESS FIXING THE PROBLEM BY GETTING A REPLACEMENT MECHATRONICS UNIT INSTALLED. ALMOST EVERYONE I HAVE MET WITH THE SAME CAR HAS EXPERIENCED THE SAME PROBLEM I DO. SOMETHING NEEDS TO BE DONE TO CORRECT THIS UNSAFE AND VERY ANNOYING ISSUE OR PEOPLE ARE GOING TO END IN THE HOSPITAL DUE TO A REAR END COLLISION OR EVEN WORSE. IT CAN CAUSE REALLY SERIOUS DAMAGE. *TR

  • 11/14/2017· AIR BAGS,SEATS,UNKNOWN OR OTHER

    PASSENGER OCCUPANT DETECTION SYSTEM IS NOT WORKING CORRECTLY. POSSIBLY AFFECTING PASSENGER AIRBAG DEPLOYMENT.

  • 11/14/2016· AIR BAGS

    TAKATA RECALL: IT IS NOW NOVEMBER 14TH, 2016 AND THERE IS STILL NOT A FIX FOR THIS ISSUE. THIS IS A DAILY DRIVER. PLEASE GET A FIX SOON.

  • 11/05/2014· VEHICLE SPEED CONTROL

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC SPORT. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 50 MPH, THE ACCELERATOR PEDAL FAILED TO RESPOND CAUSING THE VEHICLE TO DECELERATE AND STOP. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE POSITION KIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 83,000.

  • 11/03/2018· ENGINE,FUEL/PROPULSION SYSTEM

    RECEIVED A RECALL, I TAKE THE CAR TO LEESBURG VOLKSWAGEN, FOR FUEL PUMP MODULE REPLACEMENT 10/26/2018, YESTERDAY 11/2/2018 DRIVING IN HIGHWAY WITH MY WIFE CAR SUDDENLY SHUTOFF IN THE MIDDLE OF HIGHWAY, I HAD TO TOW MY CAR HOME, FROM THEN CAR NOT START ANY MORE, RECALL DESTROY MY CAR, CAR THAT WAS RUNNING PERFECTLY, "NOW WHO WILL PAY FOR ALL THIS? "ME"?

  • 11/02/2017· STEERING,ELECTRICAL SYSTEM,AIR BAGS,FUEL/PROPULSION SYSTEM

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER UNKNOWN ATTEMPTS. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO VACAVILLE VOLKSWAGEN (21 ORANGE DR, VACAVILLE, CA 95687) WHERE IT WAS DIAGNOSED THAT UNKNOWN PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT THERE WAS A LOSS OF POWER WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE SAME DEALER, BUT WAS NOT DIAGNOSED DUE TO THE COST. THE VEHICLE WAS NOT REPAIRED. THE CONTACT EXPERIENCED ANOTHER FAILURE WHERE THE STEERING WHEEL SEIZED WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED FOR THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 16V078000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER DID NOT OFFER FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.

  • 11/02/2016· AIR BAGS

    TAKATA RECALL HAS YET TO BE ADDRESSED BY VOLKSWAGEN.

  • 10/25/2016· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • 10/24/2017· UNKNOWN OR OTHER

    EXPLODING SUNROOF. DRIVING ON THE FREEWAY, I HEAD A SOUND THAT SOUNDED LIKE A GUNSHOT. I LOOKED AROUND AND NOTICED MY SUNSCREEN FOR THE SUNROOF HAD JUMPED OPEN AND SAW A HOLE IN MY SUNROOF AND THE WHOLE THING WAS SHATTERED. I SLOWLY EXITED THE FREEWAY AND DROVE HOME HOLDING THE SUNSCREEN IN PLACE SO AS NOT TO HAVE GLASS FALL ON ME, I CALLED MY INSURANCE COMPANY AND BROUGHT IT TO THE GLASS REPAIR SHOP THEY DESIGNATED FOR REPAIR.

  • 10/23/2017· FUEL/PROPULSION SYSTEM

    INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. MY CAR CONTINOUSLY STOP WHILE DRIVING. VISITED REPAIR SHOPS TO CHANGE FUEL PUMP IN 2015 AND 09/30/2017 TO CHANGE FUEL PUMP AND THE CONTROL MODULE AFTER THE CAR WENT COMPLETELY DEAD. BATTERY WAS ALSO REPLACE. ON 10/15/2017, I RECEIVED RECALL LETTER FROM THE MANUFACTURER FOR THE SAME ISSUE HAVE BEEN SPENDING MONEY ON. I WOULD LIKE TO GET REFUND FOR THE MONEY I HAVE SPENT. I COULDN'T LOCATE THE RECEIPT FOR THE FIRST REPAIR IN 2015, I WILL CONTACT MEINEKE FOR IT. THANK YOU

  • 10/21/2016· AIR BAGS

    TAKATA RECALL - AIRBAG NEEDS IMMEDIATE REPLACEMENT

  • 10/20/2017· FUEL/PROPULSION SYSTEM

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 86,400.

  • 10/10/2017· SUSPENSION,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

    THERE HAVE BEEN SEVERAL PROBLEMS WITH THIS CAR. THE ELECTRICAL POWER TO THE FUEL PUMP HAS BEEN FEELING AS THOUGH IT IS SHUTTING OFF. WHEN I FIRST GOT THE CAR, IT STALLED TWICE ON ME, WHILE I WAS DRIVING ON A PUBLIC ROAD. THE TIRES HAVE BALDED OR WARN QUICKLY. ENGINE LEAKS OIL OFTEN. THE FUEL NOT GETTING TO THE PUMP HAS BEEN OVERWHELMINGLY OFTEN.

  • 10/06/2016· AIR BAGS

    I HAVE PURCHASED THIS VEHICLE IN MARCH 2016 WHEN THE RECALL WAS ISSUED AND THERE IS STILL NO FIX AVAILABLE. EVERY DAY I DRIVE THE VEHICLE MY LIFE IS IN DANGER. I AM TO BE PROTECTED BY THE AIRBAG IF I GET INTO A CAR ACCIDENT, BUT WITH THIS RECALL I DON'T EVEN HAVE THE AIRBAG TO PROTECT ME IT WILL ONLY MAKE THE OUTCOME WORSE.

  • 10/01/2012· VISIBILITY

    TL* THE CONTACT OWNS A 2009 VW CC. THE CONTACT STATED THAT THE REAR WINDOW PLASTIC COVERING SPLIT BETWEEN THE WINDOW AND TRUNK AREA, CONTINUING TO EXPAND. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,500 AND THE APPROXIMATE CURRENT MILEAGE WAS 37,300.

  • 09/29/2017· ELECTRICAL SYSTEM

    BRAKE LIGHT WIRES IN THE TRUCK ARE FRAYING BECAUSE THE WIRE COATING IS TOO STIFF AND FRAYS WHEN THE TRUCK IS OPENED MULTIPLE TIMES. THIS IS A FIRE AND SAFETY ISSUE. THIS IS ON MY 2009 VOLKSWAGEN PASSAT CC. I DO NOT SEE A RECALL ON THIS.

  • 09/28/2017· VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINECrash

    ON SEPTEMBER 16, 2017, MY WIFE WAS DRIVING OUR VOLKSWAGEN CC LUXURY 2009, AND IT LOST POWER WHILE IN MOTION, SHE CRASHED INTO A DRESSER IN OUR GARAGE AND AND DAMAGED THE DRYWALL OF OUR HOME. WE CALLED OUR INSURANCE BECAUSE WE JUST HAD PURCHASED THIS CAR ON LABOR DAY 2017, FROM THE AUDI DEALERSHIP IN LAKELAND, FL, AND DURING THE CLAIM WE FOUND OUT THAT THIS OPEN RECALL HAD NOT BEEN FIXED. SO I CONTACTED THE AUDI DEALERSHIP AND THEY RETRIEVED WITH A PROMISE TO HAVE IT FIXED AT THE VW DEALERSHIP IN LAKE LAND FLORIDA, SINCE THIS WAS THE MANUFACTURERS DEALERSHIP. WELL TODAY I WAS TOLD BY THE AUDI DEALERSHIP THAT THE VW DEALERSHIP LOCATED ON 209 S LAKE PARKER AVENUE, LAKE LAND, FL 33801SAID THE NHTSA WEBSITE RECALL WAS WRONG AND THERE IS NO RECALL FOR THE VEHICLE SO THEY CANNOT FIX A VEHICLE WITHOUT AN ACTIVE RECALL. I EMAILED THE AUDI DEALERSHIP DOCUMENTS FROM YOUR WEBSITE ABOUT THE RECALL AND YET THEY CLAIM THE VW DEALERSHIP WILL NOT FIX THE VEHICLE. I HAVE ATTACHED A COPY OF THE RECALL FROM YOUR WEBSITE, PLEASE LET ME KNOW WHAT MY NEXT STEPS SHOULD BE. MY WIFE AND I HAVE NOT VEHICLE FOR THE LAST WEEK, IT IS NOW WITH THE AUDI DEALERSHIP IN LAKELAND FL. 1RECALLS ASSOCIATED WITH THIS VIN AUG 16,2017 MANUFACTURER RECALL NUMBER20AE NHTSA RECALL NUMBER17V509 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. SAFETY RISK A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY.

  • 09/28/2013· FUEL SYSTEM, GASOLINE,POWER TRAIN

    ON 9/12/13 WHILE DRIVING ON THE HIGHWAY WITHOUT ANY WARNING THE CAR LOSS ENGINE POWER, WOULD NOT ACCELERATE AND SHUT OFF IN THE MIDDLE OF THE HIGHWAY. THE BATTERY LIGHT DID COME ON ONCE THE CAR SHUT OFF. I WAS UNABLE TO RESTART THE CAR TO MOVE OFF THE HIGHWAY. I IMMEDIATELY TURNED ON THE HAZARDS AND KEPT MY FOOT ON THE BRAKES SO CARS WOULD NOT CRASH INTO ME. THE CAR STILL HAD FULL POWER WITH ALL CONTROLS (RADIO, POWER WINDOWS, AC, LIGHTS, ETC.). THE VEHICLE WAS TOWED TO A LOCAL VW DEALER AND DIAGNOSED AS A DEFECTIVE LOW PRESSURE FUEL PUMP AND FUEL CONTROL MODULE, $850 REPAIR. THE SERVICE ADVISOR STATED THIS IS A COMMON PROBLEM WITH THE CC'S (DIRECT INJECTION). THE REPAIRS WERE COMPLETED BY THE VW DEALER ON 09/13/13. ON 09/18/13 FIVE DAYS LATER AND LESS THAN 100 MILES AFTER THE LOW PRESSURE FUEL PUMP & MODULE WAS REPLACED; WHILE COMMUTING FROM WORK THE CHECK ENGINE LIGHT CAME ON AND THE CAR IMMEDIATELY LOST ENGINE POWER, WOULD NOT ACCELERATE AND SHUT OFF IN RUSH HOUR TRAFFIC. AGAIN IT WAS TOWED BACK TO VW AND THIS TIME DIAGNOSED AS DEFECTIVE HIGH PRESSURE FUEL PUMP AND CONTROL MODULE, FOR ANOTHER $850 IN REPAIRS. ON 09/21/13 I CONTACTED VW OF AMERICA ONLINE AND MADE A FORMAL COMPLAINT; TWICE IN ONE WEEK THE VEHICLE HAS SHUT OFF IN TRAFFIC, WITH NO WARNING, ENDANGERING MY LIFE AND THE LIVES OF OTHERS. THE VW DEALER IS PLAYING A GUESSING GAME WITH DIAGNOSING THE PROBLEM. THE VW DEALER ALSO CONTACTED VW OF AMERICA ON MY BEHALF WITH THE PROBLEMS AND CONCERNS WITH THE VEHICLE. VW OFFERED TO COVER THE PARTS AND I PAID THE LABOR $200+. THE REPAIRS WERE COMPLETED ON 9/25/13 BY VW, I DROVE THE CAR HOME LESS THAN 25 MILES AND THE CAR STARTED TO SPUTTER AND THE CHECK ENGINE LIGHT CAME ON. I IMMEDIATELY CALLED THE VW DEALER AND WAS TOLD TO BRING THE CAR BACK. 3 TIMES IN TWO WEEKS, THE CAR IS BACK TO THE VW DEALER AND THEY CAN'T FIX THE PROBLEM. THIS IS A REAL SAFETY PROBLEM. *TR

  • 09/25/2018· ENGINE

    TIMING CHAIN BROKE AT 115000 MILES. THIS IS BEFORE THE RECOMMENDED CHANGE OF 120,000. VOLKSWAGEN KNOWS OF THE ISSUE, AND DOES NOT OFFER ANY HELP

  • 09/25/2016· AIR BAGS

    TAKATA RECALL - STILL NO REMEDY FOR EFFECTED VEHICLE. NEED THIS FIXED!!!! NO CURRENT PROBLEM, BUT AIRBAG SHOULD ALWAYS BE AT READY TO PERFORM AT OPTIMAL EFFICIENCY!!!!!

  • 09/23/2016· AIR BAGS

    TAKATA RECALL

  • 09/21/2016· AIR BAGS

    TAKATA RECALL HAS BEEN ONGOING FOR OVER 8 MONTHS. THIS MATTER IS SERIOUS AND NEEDS TO BE RECTIFIED IN A MORE TIMELY MANNER BEFORE 1 YEAR SINCE ORIGINAL ANNOUNCEMENT. I AM NOT WAITING FOR GRAVE BODILY INJURY TO OCCUR BEFORE SUBMITTING A COMPLAINT.

  • 09/14/2016· AIR BAGS

    TODAY I NOTICED THAT THE STEERING WHEEL SURFACE IS CRACKING ALONG AIRBAG

  • 09/14/2015· STEERING

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. IMMEDIATELY AFTER REFUELING AND STARTING THE VEHICLE, THE STEERING WHEEL BEGAN TO VIBRATE VIOLENTLY. IN ADDITION, WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THE VEHICLE AND STATED THAT THE FAILURE CORRECTED ITSELF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 08V577000 (STEERING), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 22,100. UPDATED 11/18/15*LJ UPDATED 1/12/2015 *JS UPDATED 01/28/16.*JB

  • 09/13/2016· AIR BAGS

    TAKATA RECALL VW IS NOT ABLE TO TELL WHEN A REPLACEMENT AIRBAG WILL BE AVAILABLE, NOR ASSIST WITH A REPLACEMENT VEHICLE. THE RISKS SEEM TO BE HIGHER WITH OLDER CARS AND GIVEN THE AGE OF MY CAR THIS MATTER SHOULD BE RATED WITH URGENCY. IT'S BEEN OVER A YEAR SINCE THE TAKATA ISSUE WAS MADE PUBLIC AND IT'S UNACCEPTABLE FOR A CONSUMER TO DRIVE AN UNSAFE CAR FOR SUCH AN EXTENDED PERIOD OF TIME.

  • 09/13/2015· ENGINE,FUEL/PROPULSION SYSTEM

    I JUST BOUGHT THIS 2009 CC FROM BUENA PARK NISSAN DEALERSHIP IN CALIFORNIA, IN FEBRUARY 2015 AND PUT IN JUST 6000 MILES. I WAS DRIVING TO WORK ON BEVERLY BL ON JULY 27TH WHEN ALL OF A SUDDEN THE CAR JUST LOST POWER WHILE IN MOTION.FORTUNATELY I WAS IN THE OUTSIDE LANE AND WAS ABLE TO PULL TO THE SIDE. AFTER CHECKING TO SEE IF THERE WAS A LOOSE CONNECTION TO THE BATTERY OR WHATEVER....I STARTED IT AND WAS ABLE TO DRIVE 3 BLOCKS TO WORK BEFORE IT STALLED AGAIN. I HAD IT TOWED TO MY MECHANIC AND WAS DIAGNOSED WITH P2293 LOW FUEL PRESSURE. HE SAID IT WAS DRIVE ABLE BUT THAT ONE DAY IT MAY NOT START. AFTER THAT INCIDENT THE CAR HAS STALLED 8 OTHER TIMES TWICE ON THE FREEWAY AND THE LAST ONE WAS AT AN INTERSECTION WITH MY WIFE AND MY 87 YEAR OLD MOTHER IN LAW. I HAD HIGH PRESSURE FUEL PUMP REPLACED AND AS THE MECHANIC CAME TO PICK ME UP TO GET MY CAR IT STALLED IN THE MIDDLE OF AN INTERSECTION WHILE HE WAS DRIVING. IT STALLED AGAIN BEFORE WE GOT TO HIS SHOP. I DECIDED TO CHECK INTO THIS ISSUE AND DISCOVERED THAT THIS IS A COMMON PROBLEM WITH THE CCS. I HAVE NOT DRIVEN THE CAR IN A MONTH AND IS PARKED IN NEW CENTURY DEALERSHIP IN GLENDALE,CA .AFTER CONTACTING VOLKSWAGEN CORPORATE,THEY ASKED ME TO TAKE IT TO THE NEAREST DEALERSHIP WHICH I DID. FOUR DAYS LATER I GOT AN EMAIL STATING THEY CANNOT OFFER ANY FINANCIAL ASSISTANCE AND MORE SO I AM RESPONSIBLE FOR THE $130 DIAGNOSIS FEE. IT IS ONLY A MATTER OF TIME BEFORE THERE SERIOUS FATALITIES FROM THIS VERY DANGEROUS SITUATION.

  • 09/11/2014· SEAT BELTS

    PASSENGER SIDE SEAT BELT WARNING LIGHT COMES ON INTERMITTENTLY AND ALARM SOUNDS, INDICATING THAT THE AIR BAG SYSTEM IS NOT WORKING ON PASSENGER SIDE. *TR

  • 09/10/2016· AIR BAGS

    TAKATA RECALL. MY VEHICLE HAS RECALLED AIRBAGS, AND VOLKSWAGON CURRENTLY HAS NO SOLUTION TO THE PROBLEM. VOLKSWAGON SENT ME A NOTICE 6 MONTHS AGO, TELLING ME ABOUT THE DEFECTIVE AIRBAGS. THERE SHOULD BE A SOLUTION AT THIS TIME.

  • 09/09/2016· AIR BAGS

    TAKATA RECALL - RECEIVED AN APRIL 2016 LETTER FROM VW CONCERNING THE AIRBAG RECALL OF FEBRUARY, 2016. AND, SINCE THE LETTER NOTHING HAS BEEN SCHEDULED. I HAVE NOT HEARD A WORD OR A CALL. 6-MONTHS IS A LONG TIME!!

  • 09/08/2016· AIR BAGS,STRUCTURE

    "TAKATA RECALL" I WAS SENT A LETTER DESCRIBING THIS RECALL AND THE POTENTIAL DANGER TO MYSELF OF ANYONE DRIVING THE VEHICLE. IT STATED THAT IT COULD DEPLOY AT ANY TIME AND THAT THE SHARDS OF METAL FROM THE BAG COULD KILL OR DISFIGURE ME AND ALSO COULD HARM OTHER MOTORISTS. PART STILL IS NOT AVAILABLE. MY QUESTION IS SHOULD I CONTINUE DRIVING THIS VEHICLE AND GAMBLE IT WONT KILL MYSELF OR OTHERS OR CAN I MAKE THEM FURNISH ME A VEHICLE UNTIL PARTS ARE AVAILABLE FOR THE RECALL REPAIR? THANK YOU: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • 09/08/2014· ENGINE

    I WAS DRIVING AND MY 2009 VW CC 2.0 AND MY ENGINE STARTED SHAKING AND SHUT DOWN WITH NO WARNING, TRY TO START NOTHING. I TOWED IT TO A LOCAL VW DEALERSHIP(CHAPMAN ) I GOT A CALL THE NEXT MORNING STATING MY ENGINE TIMING CHAIN TENSIONAL WAS BAD AND I MIGHT NEED AN ENGINE, BUT FOR THEM TO VERIFY IF ENGINE IS UNREPAIRABLE I WILL NEED 620+TAX. I CALLED VW HEADQUARTERS AND SPOKE WITH SOMEONE WHO TOLD ME THAT THERE WAS NO TSB OR RECALL ON MY VEHICLE SO IT WAS NOTHING THEY COULD DO FOR ME . SO I STARTED SEARCHING ONLINE AND THERE IS 100 OF POST AND INFORMING ON THIS. I WILL TRY CALLING VW BACK MAYBE SOMEONE ELSE WILL HELP ME. *TR

  • 09/01/2016· AIR BAGS

    TAKATA RECALL - NO KNOWN REMEDY AND MAKES SELLING THE CAR DIFFICULT.