2009 Toyota Sienna

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2015· ELECTRICAL SYSTEM

  POWER SLIDING DOOR CABLE FAILED/FAULTY. RISK OF INJURY AND SAFETY. TOYOTA UNWILLING TO REPAIR UNDER WARRANTY. SLIDING DOOR INOPERABLE - CAN'T EXIT VEHICLE ON SIDE WHERE DOOR CABLE BROKE. THIS IS A WIDELY KNOWN AND WIDELY EXPERIENCED SAFETY DEFECT ACROSS 6 YEARS OF TOYOTA SIENNA THAT SHOULD BE THE SUBJECT OF A FEDERAL RECALL. *JS

• 12/29/2015· STRUCTURE

  THE POWER DOOR CABLE HAS RUSTED CLEAR THROUGH AND SNAPPED WHIPPING AROUND LIKE A LIVE WIRE. THIS WAS JUST AFTER I PUT MY 2 YEAR OLD IN HIS CAR SEAT. THE CAR WAS PARKED..NOW THE DOOR WILL NOT OPEN ALL THE WAY AND THERE IS A CABLE LOOSE ON THE DRIVER'S SIDE. THERE IS A BULLETIN CAMPAIGN FOR THE CABLE ON TOYOTA SIENNA CABLE FOR REPLACEMENT UP TO 2007. BUT 2008-2010 IS NOT COVERED. THIS IS CRAZY THAT TOYOTA WILL NOT COVER IT. HTTPS://WWW.FACEBOOK.COM/TOYOTA-SIENNA-FAULTY-POWER-SLIDING-DOORS-233250320033754/ THERE ARE MORE PEOPLE THIS IS HAPPENING TO, I CANNOT OPEN MY DOOR ALL THE WAY TO GET MY 2 YEAR OLD OUT IN AN EMERGENCY. UNACCEPTABLE BY TOYOTA. 1300$ FOR THE PART AND 5+ HOURS OF LABOR...FOR A FAULTY CABLE. DANGEROUS! NOW I FEAR THE OTHER SIDE WILL SNAP TOO 2009 SHOULD BE COVERED UNDER THE BULLETIN ATTACHED BELOW HTTPS://WWW.DROPBOX.COM/S/UUTAPYNPPJ55GCR/T-CP-ZTS.PDF?DL=0

• 12/21/2016· ELECTRICAL SYSTEM

  2009 TOYOTA SIENNA, DRIVERS SIDE REAR PASSENGER DOOR CABLE BROKE AND INITIALLY LEFT THE DOOR IN THE OPEN POSITION IN A MALL PARKING LOT. ONCE CLOSED MANUALLY TO TRAVEL HOME, THE DOOR WAS LEFT JAMMED IN THE CLOSED POSITION UNTIL WE ARRIVED HOME. I HAD TO CUT THE CABLE ASSEMBLY OUT TO SIMPLY REMOVE THE SAFETY HAZARD FOR MY 3 YOUNG DAUGHTERS. ATTEMPTED TO HAVE THE DOOR REPAIRED AT A LOCAL SHOP WHICH WAS UNABLE AND CHECKED WITH TOYOTA THEMSELVES. TOYOTA'S RESPONSE WAS THAT THE NEW CABLE/MOTOR ASSEMBLY WAS UPGRADED AND ONLY AVAILABLE THROUGH TOYOTA FOR $1300(+LABOR), I CONTACTED TOYOTA CORPORATE WHO HELPED MINIMALLY WITH THE BILL TO GET IT FIXED. STILL COSTS ME OVER $1100 TO GET A FUNCTIONING DOOR AND REMOVE A HUGE SAFETY CONCERN ON A VEHICLE WHERE I PAID INITIALLY FOR THE FEATURE.

• 12/20/2017· STRUCTURE,UNKNOWN OR OTHER

  SLIDING DOOR BECOMES INOPERABLE. WILL NOT OPEN.

• 12/20/2012· STRUCTURE

  REAR HATCH STRUTS STOPPED WORKING (MANUAL DOOR). EXTREMELY HEAVY REAR DOOR OF THE SIENNA IS NOW EXTREMELY DANGEROUS. ONCE OPENED THE DOOR JUST CRASHES SHUT. IT COULD EASILY KILL SOMEONE WHO WAS STANDING UNDER IT. *TR

• 12/18/2014· STRUCTURE

  THE CHILDREN LIFTED BACK LIFT GATE TO PUT SCHOOL BOOKS INTO THE VAN AND THE GATE FELL ON ONE OF THEM. THIS HAS HAPPENED TO SEVERAL OTHERS SINCE THEN. A TOYOTA REP SAID HE HAS THE SAME VEHICLE AND SAID HE USES A HOCKEY STICK TO PROP OPEN THE GATE. WE TRIED THAT FOR A WHILE BUT IT SOMETIMES FAILS. WE HAD IT REPLACED (NOT BY TOYOTA) IN AUGUST OF 2013 AND IT CONTINUES TO FAIL AS SOON AS THE WEATHER GETS COLD. *TR

• 12/11/2012· STRUCTURE,VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEMCrash

  WE WERE BACKING OUT OF A PARKING PLACE AT THE HOT SPRINGS VILLAGE WALMART. THE VAN ACCELERATED ON ITS OWN, THEN THE BRAKES FAILED. NO AMOUNT OF PRESSURE WOULD STOP THE VAN. WE STOPPED BY HITTING A PARKED CAR, DOING SOME DAMAGE TO IT. WE HAD THE VAN TOWED TO A BODY SHOP TO HAVE THE EXTERIOR REPAIRED. WE WERE AFRAID TO DRIVE IT. AFTER BEING REPAIRED, WE HAD IT TOWED TO LANDER'S IN LITTLE ROCK WHERE IT WAS PRONOUNCED SAFE TO DRIVE. A FEW WEEKS LATER WE SOLD IT AND BOUGHT A 2011 TOYOTA SIENNA VAN. (AN ACCIDENT REPORT WILL FOLLOW ON THE 2011 TOYOTA VAN VIN#[XXX]) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/09/2017· STRUCTURE

  THE ELECTRICALLY-POWERED SLIDING REAR DOOR ON THE PASSENGER SIDE FAILED IN THE CLOSED POSITION BECAUSE THE CABLE DESIGNED TO DO THIS TASK HAD RUSTED THROUGH AND SNAPPED. THIS IS A KNOWN ISSUE, BUT TOYOTA HAS REFUSED TO COVER IT. THE DOOR CANNOT BE MOVED BECAUSE THE CABLE HAS WOUND ITSELF UP INSIDE THE DOOR. THIS CAN TRAP THE OCCUPANTS INSIDE THE REAR OF THE VEHICLE IN AN EMERGENCY. THIS MAKES THE SIENNA UNSAFE.

• 12/08/2011· AIR BAGS,STRUCTURECrash

  TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT WAS DRIVING 45 MPH WHEN A VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE DOORS BECAME STUCK AND COULD NOT BE OPENED. THE DRIVER AND TWO PASSENGERS WERE TRANSPORTED TO THE HOSPITAL AND A POLICE REPORT WAS FILED. THE VEHICLE WAS IN THE PROCESS OF BEING DIAGNOSED AND REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 74,000.

• 12/07/2012· ELECTRICAL SYSTEM,STRUCTURE

  POWER DOORS NOT WORKING WILL NOT OPEN OR CLOSE ON AUTO ALL THE TIME OR ON MANUAL NOW DRIVERS SIDE CABLES HAVE BROKE. *TR

• 12/02/2014· ELECTRICAL SYSTEM,STRUCTURE

  LEFT AUTOMATIC SLIDING DOOR CABLE SNAPPED AFTER THE RIGHT DOOR CABLE SNAPPED TWO MONTHS PRIOR RIGHT AFTER WARRANTY EXPIRED. TOYOTA FIXED THE FIRST PROBLEM BUT WILL NOT FIX THE OTHER DOOR AND WANTS $2000 TO FIX IT. THE CAR IS ONLY 5 YEARS OLD AND TOYOTA KNOWS THIS IS AN ISSUE BUT WILL NOT HELP. THIS IS NOT RIGHT. MY CHILD WAS SEAT BELTED IN WHEN THE CABLE SNAPPED AND IT WHIPPED AROUND AND ALMOST HIT HER IN THE HEAD. THIS IS VERY SERIOUS AND TOYOTA NEEDS TO MAKE IT RIGHT. *JS

• 11/30/2020· SUSPENSION,ELECTRICAL SYSTEM

  USUALLY MOVING BETWEEN 25- 45 MPH. ON ANY ROAD. THE VSC, TRACTION CONTROL, AND CHECK ENGINE LIGHT COME ON. FOR NO REASON THIS HAPPENS QUITE OFTEN DAILY. I HAVE LOOKED INTI THIS AND NUMEROUS, NUMEROUS PEOPLE EXPERIENCE TGE SAME PROBLEM

• 11/28/2011· AIR BAGS,SEAT BELTSCrash

  TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER ATTEMPTED TO MERGE INTO TRAFFIC WHEN A VEHICLE CRASHED INTO THE FRONT END OF THE CONTACTS VEHICLE. THE FRONT PASSENGERS SIDE SEAT BELT FAILED TO RESTRAIN AND THE AIR BAG FAILED TO DEPLOY. THE FRONT PASSENGER SUSTAINED LACERATIONS TO THE FOREHEAD WHEN HIS HEAD STRUCK THE DASHBOARD. THE REAR PASSENGER SUSTAINED SEAT BELT BURNS ACROSS THE CHEST. THE DRIVER RECEIVED BURNS AND BRUISES TO THE CHEST. THE MANUFACTURED WAS CONTACTED AND A COMPLAINT WAS FILED. THE VEHICLE WAS DESTROYED. THE FAILURE AND THE CURRENT MILEAGE WAS 74,000.

• 11/25/2014· STEERING

  TOYOTA DEALER SAID THE RACK AND PINION STEERING UNIT WAS LEAKING HAD TO BE REPAIRED, AT A VERY HIGH COST. LOOKING ONLINE, I FIND THAT A LOT OF OTHER PEOPLE HAVE HAD THIS ISSUE, BUT THERE HAS BEEN NO RECALL. APPARENTLY MOST PEOPLE DO NOT KNOW HOW TO REPORT SUCH ISSUES. THERE IS NO REASON WHY A VEHICLE ONLY FIVE YEARS OLD SHOULD BE HAVING THIS PROBLEM. I WOULD SUSPECT THAT NEWER AND OLDER MODELS MAY ALSO BE AFFECTED. *TR

• 11/24/2014· STRUCTURE

  THE CABLE ON MY DRIVER SIDE POWER SLIDING DOOR OF MY 2009 TOYOTA SIENNA SNAPPED. THE END WAS CORRODED. THE DOOR CANNOT BE OPENED MAKING IT A SAFETY HAZARD BECAUSE I HAVE CHILDREN WHO NEED TO SAFELY OPEN THE DOORS IN CASE OF EMERGENCY. THE DEALERSHIP TOLD ME THAT THE CABLES ARE COVERED UNDER AN EXTENDED WARRANTY FOR THE '06-'08 BUT NOT THE '09, DESPITE BEING THE EXACT SAME DESIGN. THE DEALER SAID THEY COULD CUT THE CABLE BELOW THE DOOR SO THE DOOR COULD BE MANUALLY OPENED FOR $165 WHICH COULD NOT BE REIMBURSED IN THE EVENT OF A RECALL. THE DEALER SAID THE DOOR COULD BE FIXED FOR $1600 WHICH WOULD BE REIMBURSED IF THERE WAS A RECALL. *TR

• 11/19/2014· AIR BAGS

  TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR WOULD FLASH OFF AND ON INDICATING THAT THE AIR BAG SYSTEM WAS FAULTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.

• 11/17/2015· WHEELS

  TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE AND THE CONTACT WAS WAITING FOR LONGER THAN A YEAR FOR THE PARTS. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 11/12/2013· STRUCTURE

  TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT STATED THAT THE SLIDING DOORS ERRONEOUSLY OPENED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE DOOR MECHANISM WAS RUSTED AND WAS CAUSING THE DOORS TO NOT SPRING BACK IN PLACE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 49,463. UPDATED 12/24/13*LJ EACH TIME THE CONSUMER RETURNED TO THE DEALER, THEY CLAIMED THEY FIXED THE PROBLEM. HOWEVER, THE DOOR WOULD POP OPEN AGAIN, DISABLING THE SECURITY SYSTEM AND CAUSES THE BATTERY TO GO DEAD. THE CONSUMER HAD TO TIE THE DOOR SHUT. UPDATED 12/24/13

• 11/10/2017· TIRES

  HAD FIRESTONE AUTO CARE INSTALL 4 BRAND NEW TIRES ON VEHICLE AT 9AM ON 11/3/17. THAT AFTERNOON WHILE TRAVELING ON INTERSTATE LEFT FRONT TIRE BLEW OUT. TOOK VEHICLE TO FIRESTONE NO INDICATION THAT VEHICLE HAD HIT SOMETHING AND NO PUNCTURES IN TIRE. FIRESTONE REPLACED THE TIRE. ON 11/717 WHILE TRAVELING ON LOCAL ROAD THE LEFT REAR TIRE SUDDENLY LOST ALL AIR AND WENT FLAT. ONCE AGAIN NO INDICATION THAT THE VEHICLE HIT ANYTHING AND NO PUNCTURES IN TIRE. I DEMANDED A FULL REFUND FROM FIRESTONE WHICH THEY AGREED TO PROVIDE. I TOOK THE VEHICLE ELSEWHERE AND HAD TIRES REPLACED WITH A DIFFERENT BRAND.

• 11/09/2016· ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER

  THE RUBBER FROM BACK DOOR MELTED SINCE I LIVE IN TROPICAL ISLAND AND THERE IS A LOT OF HEAT. THE PLASTIC BASE FOR THE ANTENA BROKE, I GUES THE HEAT CRACKED THE PLASTIC BASE, AND THE CELL CHARGER DOESN'T WORK, THOUGH I HAVE HARDLY USED IT. I SEEMS LIKE IT GETS OUT OF POSITION EASILY. OVERALL, THE PLASTIC FEATURES ARE GIVING ME A HARD TIME. I LOVE MY SIENNA AND IT'S IN VERY GOOD CONDITION, BUT THESE PROBLEMS DON'T HAVE TO DO WITH USE.

• 11/08/2013· TIRES

  TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA EQUIPPED WITH MICHELIN X RADIAL TIRES, SIZE: 215/65/R16. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE TIRES BEGAN LOOSING AIR. THE VEHICLE BEGAN TO SWAY AFTER THE TIRES WERE INSTALLED AND THE CONTACT NOTICED ABNORMAL WEAR AND RIPPLES THROUGHOUT THE TREAD. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE TIRES WERE PURCHASED. THE TECHNICIAN REPLACED THE FRONT TIRES HOWEVER, AFTER THE REPAIR THE FAILURE PERSISTED. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE OF THE TIRES WAS 25,000. THE VEHICLE FAILURE MILEAGE WAS 68,000.

• 11/06/2017· ELECTRICAL SYSTEM

  IN LATE 2016, THE DRIVER SIDE REAR SLIDING DOOR POWERED CABLE/MOTOR ASSEMBLY BROKE. IN APRIL 2017, THE PASSENGER SIDE REAR SLIDING DOOR POWERED CABLE/MOTOR ASSEMBLY BROKE. TOYOTA REFUSES TO COVER THE COSTS OF THE REPAIR. THE DOOR IN 2017 BROKE JAMMED IN THE OPEN POSITION, REQUIRING ASSISTANCE TO CLOSE IT TO GET HOME WITH CHILDREN IN THE CAR. ONCE CLOSED, THE DOOR WOULD NOT OPEN, CAUSING A SAFETY CONCERN. THE VEHICLE WAS IN A PARKING LOT WHEN THIS OCCURRED.

• 11/05/2015· STRUCTURE

  MY PASSENGER SIDE SLIDING DOOR MAKE A "CRACK" SOUND AND NOW I CAN NOT OPEN IT. I TOOK IT TO THE DEALER AND SHOWED THEM THE CSP NO POL12-02 BY TOYOTA AND THEY SAID THAT MY VIN NUMBER WASN'T ON IT EVEN THOUGHT IT LOOKS TO BE A LATCH PROBLEM. I ASKED THEM TO MAKE IT SO THAT I CAN OPEN AND CLOSE IT MANUALLY AND THEY SAID THEY COULDN'T DO IT UNLESS I PAY THEM TO OPEN UP THE DOOR. THIS IS A SAFETY ISSUE WHERE I HAVE TWO KIDS IN THE BACK SEAT. THESES DOORS IF THE AUTOMATIC MECHANICS ARE BROKEN, THEY NEED TO MAKE IT SO THAT IT CAN BE OPENED MANUALLY WITHOUT THE COSTUMER HAVING TO PAY FOR IT. THIS IS RIDICULOUS HOW TOYOTA CAN'T JUST MAKE A DOOR TO OPEN AND CLOSE. NOW I HAVE TO DRIVE MY KIDS WITH ONE DOOR THAT SOMETIME COMES OPEN WHILE DRIVING.

• 11/05/2015· WHEELS

  TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 11/04/2018· STRUCTURE

  THE DRIVER SIDE SLIDE DOOR AFTER I OPENED IT , THE CABLE THAT CONTROLS THE OPEN AND SHUT BROKE. THE VAN WAS NOT RUNNING OR MOVING I HAD JUST OPENED THE DOOR THEN HEARD IT SNAP

• 11/04/2016· UNKNOWN OR OTHER

  CABLES FOR BOTH SLIDING DOORS HAVE SNAPPED. NOW ONE OF THE DOORS IS STUCK COMPLETELY SHUT AND NO LONGER USABLE. THERE WAS A CONSUMER PROTECTION PROGRAM IMPLEMENTED BY TOYOTA TO FIX THIS EXACT PROBLEM, BUT IT ONLY COVERS TOYOTA SIENNAS MANUFACTURED FROM 2004 TO 2007. DEALER SAYS OUR CAR IS NOT COVERED AND WILL NOT FIX IT. EVEN THOUGH DOOR IS NOT USABLE WHICH CREATES A MAJOR SAFETY HAZARD IN THE EVENT OF A CAR ACCIDENT AND NEED FOR PASSENGERS TO QUICKLY BE ABLE TO GET OUT OF CAR. THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE THAT HAS BEEN WIDELY REPORTED ON THE INTERNET.

• 11/03/2016· STEERING,AIR BAGS,VEHICLE SPEED CONTROL,ENGINECrash

  TAKATA RECALL ! I WAS DRIVING TOYOTA SIENNA ON LOCAL STREET IN BOCA RATON WHEN CAR HAD UNEXPLAINED ACCELERATION. CAR STRUCK A TREE WHICH CAUSED THE AIR BAGS TO REACT. I HAD AIRBAGS STUFFING IN MY LUNGS WITH CONTUSION AND IN MY INTESTINES. MY SON HAD A BAD CONTUSION ON RIGHT SIDE FROM SIDE AIRBAG. MY WIFE HAD TO SPEND 17 DAYS IN A HOSPITAL BECAUSE CONTUSION ON LUNGS AND MULTIPLE BONES. THE FORCE NOT HER OUT OF HER SEAT ON FLOOR. HER SEAT BELT CUT INTO HER ABDOMEN. SHE ALMOST DIED FROM INJURIES AND INCOMPETENT MEDICAL CARE. MY DAUGHTER WAS SAVED FROM SEVERE INJURY BECAUSE THE SIDE AIRBAG DID NOT FUNCTION. THIS WAS A TERRIBLE HOLIDAY GIFT. *TR

• 11/02/2017· UNKNOWN OR OTHER

  SLIDING DOOR CABLES SNAPPED NOT ALLOWING THE SIDE DOORS TO OPEN. THIS IS A SAFETY CONCERN NOT ALLOWING OCCUPANTS TO EXIT THE VAN IN AN EMERGENCY.

• 11/02/2011· TIRES

  TIRE FAILURE. *TR

• 10/31/2017· STRUCTURE

  POWER SLIDING DOOR MALFUNCTION DISABLING THE USE OF A SLIDING DOOR. THE CABLE THAT MOVES THE SLIDING DOOR BROKE MAKING THE DOOR INOPERABLE. A CLEAR SAFETY HAZARD BY ELIMINATING A POINT OF ACCESS OR REGRESS.

• 10/29/2014· STRUCTURE

  THE CABLES ON BOTH POWER SLIDING DOORS OF MY 2009 TOYOTA SIENNA SNAPPED WITHIN A FEW DAYS OF EACH OTHER. THE DOORS ARE VERY DIFFICULT TO OPEN AND SOMETIMES JAM PARTIALLY OPEN, MAKING IT BOTH A SAFETY HAZARD BECAUSE I HAVE 4 CHILDREN WHO NEED TO SAFELY OPEN THE DOORS IN CASE OF EMERGENCY, AND A ISSUE FOR DRIVING, SINCE SOMETIMES THE DOOR WILL JAM PARTIALLY OPEN AND WON'T CLOSE. THE DEALERSHIP TOLD ME THAT THE CABLES ARE COVERED UNDER AN EXTENDED WARRANTY FOR THE '06-'08 BUT NOT THE '09, DESPITE BEING THE EXACT SAME DESIGN. THE COST TO GET THE DOORS REPAIRED IS APPROXIMATELY $4,000! *TR

• 10/26/2016· STRUCTURE

  THE RIGHT HAND SLIDING DOOR CABLE SNAPPED WHILE CHILD WAS OPENING DOOR IN PARKED CAR. LUCKILY NO INJURIES. HOWEVER, THE COMPANY HAS EXTENDED WARRANTY FOR MODEL YEAR 2004-2007, NOT LATER MODEL YEARS. CORRECTIVE ACTION SHOULD BE COVERED FOR ALL MODEL YEARS.

• 10/26/2014· UNKNOWN OR OTHER

  ON 10/16/14 I HAD THE CAR TURNED OFF AND PULLED THE TOYOTA SIENNA ELECTRIC SLIDING DOOR OPEN WHEN THE CABLE SNAPPED AND ONLY ALLOWED THE DOOR TO OPEN APPROX. 8 INCHES. TODAY 10/26/14 THE CABLE ON THE OTHER DOOR SNAPPED AND I CANNOT OPEN THE DOOR AT ALL. THIS IS THE ONLY VEHICLE I HAVE TO TRANSPORT MY 3 YOUNG CHILDREN AND AM EXTREMELY WORRIED THAT IF I AM IN A CAR ACCIDENT THERE WILL BE NO WAY OUT OF THE VEHICLE IF THE FRONT TWO DOORS ARE DAMAGED. I TOOK THE VEHICLE TO THE TOYOTA DEALERSHIP IN FREDERICK, MD AT APPROX. 110K AND WAS TOLD THE DOORS WERE FINE. I TOLD THEM IT SEEMS LIKE THE DRIVER SLIDING DOOR WOULD STICK BUT THEY DIDN'T FIND ANYTHING WRONG WITH IT. NOW BOTH OF THEM ARE BROKEN. I AM HIGHLY DISAPPOINTED IN MY SIENNA AND WILL EVER PURCHASE ANOTHER ONE AGAIN. I HAVE BEEN TOLD IT WILL COST US 1800.00 TO FIX ONE DOOR! I HAVE TWO TO FIX! YOU ARE WELCOME TO CONTACT ME AT ANY TIME. *TR

• 10/20/2017· ELECTRICAL SYSTEM

  PASSENGER SIDE SLIDING DOOR STOPPED WORKING AND THE BEEPER IS ON AT ALL TIMES. LOCAL DEALER STATED THAT THE COST OF REPAIR WOULD BE UP TO $3300.00. IS THERE A MORE COST EFFECTIVE OPTION FOR ME?

• 10/19/2017· ENGINE

  I HAD A CATASTROPHIC OIL LEAK ALL OVER MY DRIVEWAY AND GARAGE. RESEACHED HISTORY OF THIS TYPE AND FOUND IT WAS IT WAS A RUBBER HOSE ASSOCIATED WITH OIL TRANSFER (ALSO CALLED THE V V T 1 ACTUATOR HOSE. A VOLUNTARY RECALL ON THIS PART ENDED IN 2013. I WILL HAVE IT FIXED BY A LOCAL CAR REPAIR SHOP BUT IF THIS IS A KNOWN PART FAILURE FOR YEARS, WHY WOULD TOYOTA NOT MAKE A MANDATORY RECALL OF THIS FAULTY PART? MY 2009 TOYOTA SIENNA WHICH I JUST PURCHASED 2 MONTHS AGO WILL NOW HAVE A MAJOR CAR REPAIR.

• 10/18/2018· STRUCTURE

  ELECTRICAL DRIVER SIDE DOOR CABLE GOT SNAPPED. LOOKS LIKE OTHER TOYOTA SIENNA OWNER FACE SAME ISSUE. COMPANY KNOWS THE ISSUE AND ENHANCEMENT WARRANTY 10 YEARS FROM THE DATE-OF-FIRST-USE OR 150,000 MILES (WHICHEVER OCCURS FIRST). CURRENTLY MY CAR IS 10 YEARS AND 5 MONTHS AND LESS THAN 95000 MILES. THEY DECLINE. IF PARTS ARE FAULTY THAN COMPANY SHOULD ABLE TO REPAIR REGARDLESS OF YEAR OR MILEAGES.

• 10/18/2018· STRUCTURE

  THE PASSENGER SIDE DOOR CABLE BROKE & AUTO SLIDE DOOR NO LINGER WORKS. STATIONARY.

• 10/18/2011· ELECTRICAL SYSTEM,STRUCTURE

  MY 2009 SIENNA VAN SLIDING DOOR WILL NOT OPEN. *TR

• 10/16/2017· STRUCTURE,UNKNOWN OR OTHER

  2009 TOYOTA SIENNA WITH MILEAGE LESSER THAN 110,000. THE LEFT SLIDING DOOR WONT OPEN. LOOKED AT THE TOYOTA WEB SITE AND FOUND OUT THAT ITS PART OF THE VEHICLE WARRANTEE AS LONG AS ITS MILEAGE IS LESSER THAN 120,000. *NF THE CONSUMER STATED THE DEALER ADVISED THE VEHICLE WAS NOT INCLUDED IN THE RECALL. UPDATED 10/17/2017*JS

• 10/15/2016· STRUCTURE,UNKNOWN OR OTHER

  THIS IS THE SECOND TIME IN LESS THAN A YEAR THAT THE SLIDING DOOR CABLE HAS RUSTED AND SNAPPED MAKING MY DOOR UNUSABLE. MY 4 YEAR OLD AUTISTIC SON WAS STANDING OUTSIDE THE DOOR AND THE CABLE WENT SNAPPING AND FLYING BEFORE EVENTUALLY JAMMING UP THE MOTOR. IT WAS TERRIFYING. I HAD THE SAME INCIDENT HAPPEN WITH THE DRIVERS SIDE DOOR THIS YEAR. THIS CAR HAS 88K AND HAS HAD BOTH REPLACED FOR RUSTING THROUGH AND SNAPPING. WHAT IF THIS CABLE WHIPPED AND HIT MY CHILD? WE WERE LUCKY THIS TIME. WHEN WILL SOMEONE TAKE THIS ISSUE SERIOUSLY.

• 10/13/2015· WHEELS

  TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE....UPDATED 01/27/16 *BF SPARE TIRE FIXED VIN INVALID. UPDATED 4/18/18*JB

• 10/12/2018· STRUCTURE

  MY NAME IS [XXX], SINCE YOUNG UNTIL NOW I HAD BOUGHT TOTAL 7 TOYOTA VEHICLES IN MY LIFE. MY TOYOTA SIENNA 2009 HAS PROBLEM WITH THE POWER SLIDE DOOR THAT IT OPEN AND CLOSE BY IT SELF A FEW TIMES WHILE I VACUUM THE RUG OF FLOOR TODAY. THE CAR WAS AT PARKED AND ENGINE IS OFF. ALSO I FOUND THE CABLES ON THE SLIDE DOOR HUNG OUT EXPOSED ON THE SIDE OF THE DOOR EDGE. PLEASE SEE PICTURE ATTACHED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 10/12/2017· STRUCTURE,LATCHES/LOCKS/LINKAGES

  TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. ON SEVERAL OCCASIONS, WHILE DRIVING, THE DRIVER'S SIDE POWER SLIDER DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO WOBURN TOYOTA (394 WASHINGTON ST, WOBURN, MA 01801 (781) 933-1100) WHERE IT WAS DIAGNOSED THAT THE LATCHES NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE CABLES WERE SNIPPED, MAKING THE DOORS MANUAL. THE CONTACT STATED A FEW MONTHS LATER, THE PASSENGER SIDE SLIDER DOOR INADVERTENTLY OPENED AND CLOSED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT COVERED AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.

• 10/12/2016· STRUCTURE

  THE CABLE FOR THE PASSENGER POWER SLIDING DOOR BROKE AND NOW THE DOOR IS INOPERABLE. TOYOTA HAS A WARRANTY ENHANCEMENT PROGRAM IN PLACE FOR THIS EXACT PROBLEM, HOWEVER IT ONLY COVERS THROUGH THE 2007 MODEL YEAR. VERY FRUSTRATING THAT NOTHING CHANGED WITH THE PART ON THE 2009 MODEL YEAR AND IT IS NOT COVERED.

• 10/11/2016· UNKNOWN OR OTHER

  THE REAR POWER DOOR LIFT STRUTS ARE FAILING, THEY AUTOMATICALLY CLOSE WITHOUT WARNING. VERY UN SAFE

• 10/11/2016· UNKNOWN OR OTHER

  WHEN IT IS COLD OUTSIDE, THE REAR HATCH WILL NOT STAY OPEN. IT STARTS TO FALL CLOSED AND THEN ENGAGES THE AUTO-CLOSE FUNCTION AND WILL NOT STOP IF IT ENCOUNTERS A PERSON WHO HAPPENED TO BE STANDING GETTING THINGS INTO/OUT OF THE BACK. THIS IS WHEN THE VEHICLE IS STATIONARY.

• 10/11/2015· STRUCTURE

  I HAVE THE 2009 SIENNA, AND BOTH SLIDING DOOR HAVE BROKEN DUE TO THE POWER SLIDING DOOR ASSEMBLY SNAPPING, AND THIS SAME PROBLEM IS COVERED ON 2004-2007 MODELS EVEN THOUGH ITS THE EXACT SAME CAR!

• 10/08/2023· STRUCTURE,UNKNOWN OR OTHER

  The driver's side sliding door was stuck and I was struggling with it. Suddenly, the quarter panel window shattered (the window between the door and the back of the car) and the door came halfway off the track. It's important to note that this was not the window of the door I was struggling with and nothing visible hit the window. Luckily, my baby was not yet in his seat which is right next to the window. It is normal for people to struggle with a stuck door. If a non-visibly connected window suddenly shatters it is a significant safety risk.

• 10/01/2009· EQUIPMENT ADAPTIVE/MOBILITY

  I'VE SEEN THAT TOYOTA IS RECALLING MANY VEHICLES BECAUSE OF LOOSE DRIVER'S SIDE FLOORMATS, BUT NOT THE SIENNA MINIVAN. AFTER I HEARD ABOUT THE PROBLEM I NOTICED THAT BOTH CLIPS HOLDING THE DRIVER'S FLOOR MAT BACK HAD COME LOOSE AND THE MAT HAD SLID SEVERAL INCHES TOWARD THE FRONT OF THE VEHICLE. I THINK I JUST NEVER THOUGHT MUCH ABOUT IT UNTIL I SAW THIS RECALL AND WHAT HAPPENED TO THAT POOR FAMILY. I HAD TO SNAP THE PLASTIC RETENTION CLIPS BACK INTO THE GROMMET HOLES, BUT I WONDER IF THIS IS HAPPENING ON OTHER CARS AS WELL, AND IF SO, WHY WASN'T SIENNA INVOLVED IN THE RECALL? *TR

• 09/29/2017· STRUCTURE,UNKNOWN OR OTHER

  THE CABLE IN THE REAR PASSENGER SLIDING DOOR FOR THE MINIVAN BECAME FRAYED/RUSTED AND SNAPPED, CAUSING A LONG METAL CABLE TO BE HANGING OFF THE DRIVER SIDE OF THE VEHICLE (POSSIBLY COULD HAVE HIT OTHER CARS) AND THE DOOR NO LONGER WORKS. THE CAR WAS STATIONARY (CLOSING DOOR) WHEN THIS HAPPENED. THE DOOR WAS HARD TO OPEN/CLOSE BEFORE THIS HAPPENED, AND THEN THE CABLE JUST BROKE ONE DAY. TOYOTA HAS A "WARRANTY ENHANCEMENT" FOR THIS ISSUE FOR MODELS THROUGH 2007, BUT ARE SAYING THEY WILL NOT COVER IT FOR THE EXACT SAME ISSUE IN A 2009 SIENNA, DESPITE EVIDENCE I'M FINDING ONLINE THAT MANY OF THE 2008S AND BEYOND ARE HAVING THE ISSUE.