2009 Toyota Highlander Hybrid

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2023· SERVICE BRAKES

  2009 Toyota Highlander Hybrid; mileage 97,849. While driving a red BRAKE alert showed up along with an ABS light, traction symbol and an encircled exclamation mark. This malfunction (which I now see is a known safety issue) shut down my regular braking system and I had to use the emergency brake to stop. A message appeared telling me to pull over to a safe spot and contact my dealer. A shrill high pitched sound also went off. How can a faulty designed ABS module that blocks the braking system from working when it fails not be under a safety recall - just an expired Safety Bulletin? I was fortunate to think to use my emergency brake to stop to avoid an accident and injury to myself and/or others. Vehicle was towed to Gates Toyota, South Bend, IN. if you wish to contact them regarding codes & costly repair bill expenses. I have a call in to the Toyota Headquarters Resolution Team and am waiting for them to contact me back on my case.

• 12/29/2018· SERVICE BRAKES

  2009 VEHICLE (MANUFACTURED 9/2008) ONLY HAS 83K MILES ON IT. CROAKING SOUND FOR WEEK OR SO AND THEN ONE MORNING ABS FAILURE WARNING ON DISPLAY. CODES ARE C1241 AND C1391. SAME PROBLEM AS OTHERS. NEEDS NEW ABS PUMP AND ACTUATOR. THE PARTS ARE #44050-48320 AND #44070-48020AND COST OVER $3K FOR PARTS ALONE. VERY DISAPPOINTED IN TOYOTA, I THOUGHT TOYOTA QUALITY WAS BETTER THAN THIS.

• 12/28/2013· HYBRID PROPULSION SYSTEM,FUEL/PROPULSION SYSTEM

  WE TOOK THE VEHICLE TO THE DEALER IN FOR A 5,000 MILE SERVICE MAINTENANCE. AFTER OUR SERVICE ADVISOR LOOKED OVER THE VEHICLE HE SAID WE NEEDED NEW SET OF TIRES AS THE CURRENT ONES WERE AT THE WEAR INDICATORS. OUR SERVICE ADVISOR ALSO SAID OUR VEHICLE WAS IN THE OPEN CAMPAIGN (NHTSA CAMPAIGN NUMBER: 13V396000) TO REPLACE THE INTELLIGENT POWER MODULE (IPM) IN THE VEHICLE HYBRID SYSTEM. THE SERVICE ADVISOR SAID IT WOULD TAKE ABOUT FOUR HOURS AND THERE WOULD BE NO CHARGE. SINCE THE REPLACEMENT OF THE IPM THE VEHICLE HAS EXPERIENCED A SIGNIFICANT DROP IN MPG. BEFORE THE REPLACEMENT OF THE IPM THE VEHICLE WAS AVERAGING 26 - 27 MPH IN THE CITY AND ABOUT 30 MPG (29.8 MPG HIGHEST) FREEWAY DRIVING. AFTER THE REPLACEMENT OF THE IPM THE VEHICLE IS AVERAGING 21 - 22 MPG IN THE CITY AND 24-25 ON THE FREEWAY. THIS IS A 5-6 MPG DECREASE. WE HAVE BEEN TOLD BY THE DEALER THE REPLACEMENT OF THE IPM HAS NOTHING TO DO WITH THE MPG AND IT IS BECAUSE OF THE WINTER MONTHS OUR MPG HAS DROP. I DO NOT BELIEVE THE WINTER MONTHS WOULD HAVE THIS MUCH EFFECT ON THE MPG. I HAVE DONE SOME ONLINE RESEARCH AND FOUND OTHER OWNERS HAVING THE EXACT SAME ISSUE AFTER THEIR IPM WAS REPLACED. *TR

• 12/23/2015· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  REAR DOOR MOTOR LIFT NOT WORKING

• 12/22/2015· ENGINE

  NOTICED LARGE OIL PUDDLE IN DRIVEWAY. HAD CAR TOWED AS OIL LOSS COULD HAVE CAUSED FATAL DAMAGE TO THE ENGINE. THE OIL LINE WAS DIAGNOSED AS DRY ROTTED AND NEEDED TO BE REPLACED. THE REPLACEMENT OIL LINE WAS VASTLY DIFFERENT THAN THAT OF THE ORIGINAL LINE INDICATING A PROBLEM WITH THE PREVIOUS DESIGN. THE LEAK BEGAN WHILE DRIVING AND WE WERE ABLE TO TRACE THE OIL FOR MILES LEADING HOME. THE OIL INDICATOR LIGHT DID NOT COME ON TO WARN OF LOW OIL. TOYOTA DID RECALL OTHER VEHICLES FOR THE SAME PROBLEM HOWEVER NOT THIS PARTICULAR MAKE AND MODEL. AFTER TALKING TO TOYOTA'S RECALL DEPARTMENT I WAS TOLD IF I HAD HAD THE REPAIRS TAKEN CARE OF AT A TOYOTA DEALERSHIP I MAY HAVE BEEN ABLE TO BE REIMBURSED SLIGHTLY (A PERCENTAGE OF THE BILL) HOWEVER SINCE I USED THE SHOP OF MY CHOICE THERE IS NO OPTION FOR ANY REIMBURSEMENT.

• 12/18/2012· POWER TRAIN

  THE VEHICLE SUDDENLY LOST POWER ON THE HIGHWAY. THE CAR WAS STILL RUNNING, BUT THERE WAS NO POWER TO THE WHEELS. THE FRONT DIFFERENTIAL HAD FAILED DUE TO A LEAK IN THE FRONT OF THE TRANSFER CASE. THIS FAILURE CAUSED THE TRANSMISSION TO FAIL AS WELL. *TR

• 11/29/2009· POWER TRAIN

  I PURCHASED A 2009 TOYOTA HIGHLANDER, IN FEBRUARY 2009. ON JUNE 1, 2009, I WAS NORTHEAST OF ROCKVILLE, INDIANA ON HIGHWAY 47 IN THIS TOYOTA HIGHLANDER. I APPROACHED A SLOW MOVING VEHICLE ON A STRAIGHT SECTION OF ROADWAY AND PASSED THE VEHICLE. AS I WAS PASSING I FELT LIKE THE CAR WAS GOING FASTER THAN I WAS ACCELERATING. WHEN I PULLED BACK INTO THE RIGHT LANE THE CAR WAS GOING EVEN FASTER AND I REALIZED THAT THE CAR WAS ACCELERATING ON ITS OWN. LUCKILY, I WAS STILL ON A LONG STRAIGHT SECTION OF THE ROAD AND HAD SOME TIME. I FIRST TRIED TO BRAKE BUT THE CAR KEPT GOING EVEN FASTER. I PUT THE CAR IN NEUTRAL AND STARTED BRAKING AND LUCKILY FOUND A PLACE TO PULL OFF THE ROAD. I WAS COMPLETELY SHOCKED THAT THE ENGINE WAS RACING UNCONTROLLABLY. I LOOKED DOWN AT THE ACCELERATOR AND NOTHING WAS PUSHING OR TOUCHING IT. I THEN TURNED OFF THE CAR, PUT THE CAR IN 'PARK', GOT OUT OF THE CAR AND LOOKED AROUND THE ACCELERATOR AGAIN TO MAKE SURE THAT NOTHING WAS PUSHING ON IT, THEN WAITED FOR ABOUT A MINUTE AND RESTARTED THE CAR. THE CAR STARTED WITH THE ENGINE RACING. I TURNED OFF THE CAR AND RESTARTED THE CAR TWO MORE TIMES AND EACH TIME THE ENGINE RACED UNCONTROLLABLY. I TURNED OFF THE CAR, LEFT A MESSAGE FOR MY HUSBAND ON HIS CELL PHONE AND WAITED FOR FIVE MINUTES WITH THE CAR TURNED OFF AS I WAITED FOR MY HUSBAND TO CALL BACK. HE NEVER DID CALL SO I DECIDED TO START THE CAR ONE MORE TIME. WHEN I DID, THE CAR STARTED NORMALLY AND THE ENGINE DID NOT RACE. I TRIED TO CALM DOWN EMOTIONALLY AND DROVE HOME NOT KNOWING WHEN OR IF THE ACCELERATOR WOULD BE A PROBLEM. I TOOK THE HIGHLANDER IN FOR SERVICE TO JORDAN AUTOMOTIVE GROUP, MISHAWAKA, INDIANA ON 6/3/2009 AND THEY INSISTED THAT THE FLOOR MATS WERE THE PROBLEM. I DO NOT BELIEVE THIS BECAUSE I HAD CHECKED EVERYTHING AROUND THE ACCELERATOR WHEN THE ENGINE WAS RACING AND THERE WAS ABSOLUTELY NOTHING TOUCHING THE ACCELERATOR. THE PROBLEM IS ELECTRONIC. I DO NOT FEEL SAFE IN THIS VEHICLE. *TR

• 11/28/2012· STRUCTURE

  THE POWER ARM BROKE OFF OF THE REAR POWER LIFT GATE WHEN CLOSING. THE DRIVER SIDE HINGE ON THE REAR POWER LIFTGATE IS BOWED. *TR

• 11/27/2017· VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2009 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE DRIVER'S WINDOW INTERMITTENTLY CEASED TO FUNCTION. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 103,659. THE VIN WAS NOT PROVIDED.

• 11/25/2013· AIR BAGS,SERVICE BRAKES

  TL* THE CONTACT OWNS A 2009 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHEN THE LIGHT WAS ILLUMINATED, THE STOPPING DISTANCE WOULD INCREASE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 4,300 UPDATED 01/07/2014 *LJ ALSO, THE AIR BAG LIGHT ILLUMINATED. THE DEALER REPLACED A SENSOR

• 11/24/2020· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  3 TIMES OVER THE LAST MONTH, WHILE I WAS DRIVING MY VEHICLE, THE CAR SUDDENLY LOST POWER WHILE I WAS DRIVING ON THE HIGHWAY. ALL THE DASHBOARD LIGHTS FLASHED ON, CHECK ENGINE LIGHT AND WARNING LIGHTS ILLUMINATED. THE VEHICLE LOST POWER, THE ACCELERATOR WAS NOT WORKING, AND I WAS JUST BARELY ABLE TO PULL THE CAR OVER TO THE SIDE OF THE ROAD. CAR TURNED OFF AND WAS ABLE TO TURN BACK ON, NOW WITH ILLUMINATED CHECK ENGINE LIGHT AND CHECK HYBRID SYSTEM WARNING LIGHT ILLUMINATED. THIS IS A BIG SAFETY ISSUE AS THE CAR IS LOSING POWER IN THE MIDDLE OF THE ROAD WHILE MY FOOT IS ON THE ACCELERATOR. THE FIRST TIME THIS HAPPENED I WAS ABLE TO PULL A COUPLE CODES FROM THE CODE READER. CODES WERE: U0001 & U0100 THE SECOND AND 3RD TIME THIS HAPPENED THERE WERE NO CODES COMING UP ON THE CODE READER.

• 11/21/2016· SERVICE BRAKES

  I WAS DRIVING 5 MPH AND MY BRAKES COMPLETELY WENT OUT. LUCKILY, SINCE IT WAS ON HALLOWEEN NIGHT WITH KIDS EVERYWHERE NO ONE WAS HURT. ABS WARNING LIGHTS CAME ON AND WARNING LIGHTS SAID TO PULL OVER AND TAKE TO MECHANIC. I HAD NO BRAKES AND COASTED HOME GOING 2MPH. IT WAS MY ABS ACTUATOR PUMP.

• 11/16/2011· TIRES,WHEELS

  OUR CAR HAS 17,000. MILES AND TURNS OUT THE TIRES ARE BARE IN SPOTS AND THE CAR HYDROPLANED AND SKIDDED AND WOULD NOT HOLD THE ROAD IN A LIGHT SNOWSTORM. WE OFTEN SKIDDED RIGHT INTO ONCOMING TRAFFIC. WE HAVE DRIVEN MANY SUVS OVER THE YEARS -WE ARE 69- AND NEVER HAD A PROBLEM. TOYOTA EMAILED TO US THAT THE TOYO A20 P245/55R19 OPEN COUNTRY TIRES THE CAR CAME WITH ARE NOT MEANT FOR DRIVING IN SNOW. WE LIVE IN VT AND THE CAR WAS SOLD TO US AS AN ALL WHEEL DRIVE CAR FOR DRIVING IN SNOW. I HAVE LOOKED AT THE INTERNET AND OTHERS HAVE HAD THE SAME PROBLEM WITH THESE TIRES. I FEEL THERE SHOULD BE A RECALL ON THEM BEFORE SOMEONE IS KILLED. MY SON JUST PURCHASE A NEW HIGHLANDER AND I WORRY HIS TIRES ARE THE SAME. *TR

• 11/16/2009· VEHICLE SPEED CONTROL

  ACCELERATOR STUCK ALL THE WAY TO FLOOR ON 2009 TOYOTA HIGHLANDER WHILE VACATIONING IN TENNESSEE ON I40. HAD TO WEAVE THRU TRAFFIC TO SHOULDER WHILE TRAVELING TOWARDS 100 MPH, MASHING FULL FORCE TO THE FLOOR ALL THE TIME DURING INCIDENT. VERY FRIGHTENING. CAR IS PRESENTLY RETURNED TO DEALERSHIP, BUT NO ACTION HAS BEEN TAKEN & THEY CAN'T FIND "ANYTHING WRONG." I AM AFRAID TO DRIVE THE VEHICLE NOW. THIS WAS A LIFE THREATENING EVENT, BUT I DON'T FEEL TOYOTA IS TREATING AS SUCH. I AM TRYING TO FIND SOME HELP AS TO WHAT TO DO. IT HAS ONLY HAPPENED ONCE, BUT THERE COULD HAVE BEEN SERIOUS CONSEQUENCES TO BOTH MY HUSBAND AND I AND FOR OTHER VEHICLES ON THE ROAD. *TR THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 04/05/10*JB

• 11/13/2014· AIR BAGS

  I HAVE NOT HAD AN ACCIDENT WITH THIS VEHICLE, HOWEVER I WAS TOLD BY TOYOTA TO CHECK THIS WEBSITE TO SEE IF MY PARTICULAR YEAR AND MODEL IS ONE OF THE ONES AFFECTED BY THE AIRBAG MALFUNCTION. IF SO, I WANT TO GET IT IN TO BE REPAIRED AS SOON AS POSSIBLE IN CASE THERE IS AN ACCIDENT AND SOMEONE IN MY VEHICLE IS KILLED OR INJURED. I AM A SPORTS MOM SO AT TIMES I HAVE 6 CHILDREN IN MY VEHICLE AND 2 ARE MY GRANDCHILDREN. *TR

• 11/07/2016· SERVICE BRAKES

  WHILE DRIVING FROM ORLANDO TO TAMPA FLORIDA MY WIFE HAD THE ABS BRAKE WARNING LIGHT CAME ON AND A WEIRD NOISE COMING UNDER THE VEHICLE. SHE WAS ABLE TO MAKE IT HOME AND WE TOOK THE CAR TO DEALER. THEY SAID WE NEEDED TO REPLACE THE BRAKE ACTUATOR AT A COST OF MORE THAN $3,400! WE CAN'T UNDERSTAND WHY SUCH A SMALL PART WOULD COST ABOUT A QUARTER OF THE VALUE OF THIS VEHICLE AND AFTER DOING SOME RESEARCH ONLINE I FOUND NUMEROUS OTHER PEOPLE THAT HAVE HAD THE SAME PROBLEM. THIS ISSUE REALLY NEEDS TO BE LOOKED INTO AND TOYOTA SHOULD ISSUE AN IMMEDIATE RECALL.

• 11/06/2016· ENGINE

  2009 HIGHLANDER, PURCHASED NEW, HAD 105000 MILES ON 3.5L V6 ENGINE. OIL CHANGED EVERY 7000 MILES, FULLY SYNTHETIC. NO WARNING LIGHTS OR ENGINE NOISES PRIOR TO INCIDENT. CAR STARTED AFTER WORK, DROVE .6 MILE. STARTED RUNNING VERY ROUGH, PULLED OVER TO SHOULDER THINKING I HAD A FLAT TIRE. CAR DIED BEFORE FINISHING MANEUVER, COASTED TO SHOULDER. ENGINE WOULD NOT START. TOWED TO REPAIR SHOP, THEY DIAGNOSED "ENGINE FULLY SEIZED UP". CONTACTED TOYOTA, THEY OFFERED NO SATISFACTION AS " CAR NOT BEING REPAIRED BY DEALER, NOT UNDER WARRANTY". I FIND THIS ANSWER TO BE WRONG, DUE TO LOW MILEAGE, HISTORY OF MAINTENANCE, NO REASON FOR CATASTROPHIC FAILURE OF ENGINE. MECHANIC STATED THEORY OF "OIL PORTS CLOGGING UP", SINCE HEARD THEORY OF "OIL PUMP FAILURE".

• 11/04/2022· ENGINE

  When starting it would make grinding noise,sounds like metallic noise until the engine oil starts circulating.Dealer said that its normal due to cold starts but this can happen even when the engine is up to temperature.Toyota refuse to remedy the issue.

• 11/04/2017· VISIBILITY/WIPER

  THE SUN VISOR REPEATEDLY FLOPS DOWN OBSCURING THE DRIVER'S VIEW. THE VISOR WILL NOT STAY IN THE "UP" POSITION. ALSO WHEN ENTERING THE VEHICLE, IF THE VISOR IS IN THE VERTICAL POSITION, I.E. NOT UP WHERE IT SHOULD BE, THE DRIVER WILL HIT HIS/HER HEAD ON THE EDGE OF THE VISOR. THIS ISSUE IS NOT NEW TO THIS VEHICLE, THERE HAS BEEN A RECALL FOR EARLIER YEAR MODELS AS WELL AS OTHER TOYOTA MODELS AS WELL.

• 11/04/2010· CHILD SEAT

  SUNSHINE KIDS RADIAN XTSL LATCH LOOSENS ITSELF. TWO TIMES I'VE GONE TO PUT MY 2 YEAR OLD INTO HER SEAT AND THE LATCH HAS HAD AT LEAST 2 INCHES OF SLACK!! PLEASE FIX THIS!! (RELATED VEHICLE INFORMATION: MODEL YEAR=2009, MAKE=TOYOTA, MODEL=HIGHLANDER). *TR

• 11/02/2015· ENGINE,HYBRID PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2009 TOYOTA HIGHLANDER HYBRID. WHILE DRIVING 30 MPH, THE CONTACT HEARD A CLUNKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE LOST POWER AND FAILED TO ACCELERATE OR RESTART. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER IMMEDIATELY NOTICED THAT THE VEHICLE SEEMED TO CONSUME ABNORMAL QUANTITIES OF OIL. THE VEHICLE HAD AN OIL CHANGE A MONTH AND A HALF PRIOR TO THE FAILURE AND THE OIL METER MEASURED ONE QUART OF ENGINE OIL LEFT IN THE VEHICLE. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. SEVERAL MONTHS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V396000 (HYBRID PROPULSION SYSTEM). AFTER THE RECALL REPAIR WAS PERFORMED, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000. THE VIN WAS NOT AVAILABLE.

• 10/26/2015· ELECTRICAL SYSTEM,STRUCTURE

  LIFTGATE WILL NOT CLOSE OR OPEN WHEN AUTOMATIC BUTTON IS PUSHED EITHER ON THE DASH OR THE BUTTON ON THE LIFTGATE ITSELF. STAYS OPEN AND HAVE TO FORCE THE LIFTGATE DOWN MANUALLY. AT TIMES LIFTGATE WILL OPEN BY ITSELF WHILE STATIONARY OR VEHICLE IS MOVING. CLOSING OR OPENING THE LIFTGATE AUTOMATICALLY PROBLEM HAS BE ONGOING FOR ABOUT 6 MONTHS. BROUGHT TO DEALERSHIP AND THEY COULD NOT REPAIR, BUT I COULD TAKE TO BODY SHOP FOR REPAIR. CURRENTLY A SERVICE BULLETIN HAS BEEN ISSUED, BUT SHOULD BE A SAFETY RECALL.

• 10/25/2014· LATCHES/LOCKS/LINKAGES

  DOOR LOCK ON FRONT DRIVER DOOR DOES NOT LOCK WHEN REMOTE OR DOOR BUTTON INSIDE CAR PRESSED. GIVES IMPRESSION DOOR IS LOCKING WHEN IT IS NOT. *TR

• 10/25/2012· ENGINE AND ENGINE COOLING

  I WAS TRAVELING 50 -60 MILES PER HOUR ON THE NEW JERSEY GARDEN STATE PARKWAY. WHILE DRIVING ALL OF A SUDDEN A HUGE VIBRATION OCCURRED THROUGH OUT THE VEHICLE. WHILE IT VIBRATED A LOUD NOISE OCCURRED. IT WAS SO LOUD MY DOG BEGAN TO BARK AND MY EARS COULD NOT TAKE THE NOISE OF THE VEHICLE. I TRIED TO BRAKE AND THE NOISE CONTINUED AS WELL AS THE VIBRATION. I CONTINUED TO TRY AND GET IN THE RIGHT LANE HOWEVER THE NOISE AND VIBRATION CONTINUED. THE VIBRATION FELT LIKE WHEN YOU GO ACROSS SPEED BUMPS THAT GIVES A RUMBLE SOUND. THE ROAD WAS SMOOTH AND THERE WERE NO SPEED BUMPS HOWEVER IT FELT AS IF I WAS GOING OVER SPEED BUMPS. ON 10/25/12 I TOOK THE VEHICLE TO TOYOTA OF HACKENSACK NJ WHERE THE VEHICLE WAS PURCHASED ON. I INFORMED THE SERVICE GUY ABOUT THE SITUATION. THEY DID A MULTI-POINT INSPECTION AND NOTHING CAME UP. THEY TEST DROVE THE VEHICLE IN CITY LIMITS AND NOTHING CAME UP. I THEN INFORMED THEM THAT THE VIBRATION DOES NOT OCCUR UNTIL YOU ARE ON THE HIGHWAY. THE TECHNICIAN THEN TEST DROVE WITH ME IN THE VEHICLE. THE VIBRATION DID NOT OCCUR. THIS SPECIFIC VIBRATION AND NOISE HAS ONLY OCCURRED TWICE SINCE I PURCHASED THE VEHICLE. I PURCHASED THE VEHICLE OVER A MONTH AGO DUE TO A FAULTY 2005 KIA SORENTO CRANKSHAFT BOLT DESIGN. IF IT HAPPENS AGAIN I WILL FILE ANOTHER COMPLAINT. *TR

• 10/23/2018· SERVICE BRAKES

  THE BRAKE SYSTEM COMPLETELY WENT OUT OF ORDER SUDDENLY, DURING THE MOTION IN THE STREET. ALTHOUGH THE BRAKE SYSTEM LIQUID WAS RENEWED IN TOYOTA CENTER JUST FEW DAYS AGO, FEW DAYS PRIOR TO REQUIRED SCHEDULED MAINTENANCE DATE. NOW THE PRICE OF THE BRAKE SYSTEM REPAIR IS CATASTROPHIC. AS I AM ASKING FOR ADVICE, ALL THE OTHER HIGHLANDER OWNERS COMPLAIN ABOUT THE SAME. THIS IS A BIG SHAME FOR TOYOTA

• 10/23/2011· AIR BAGSCrash

  WITHOUT PREJUDICE MY VEHICLE WAS REAR -ENDED BY ANOTHER VEHICLE AT SPEED OF APPROXIMATELY 75, AND GOT CRASHED ON TO THE CAR IN FRONT AT SPEED OF 40 TO 50. AIR BAGS FAILED TO DEPLOY AND DASH BOARD INDICATOR LIGHT CAME ON AND IT DOES NOT GO OFF. I STRONGLY BELIEVE THIS IS A MANUFACTURER DEFECT. THIS SUV CONSISTS WITH SIX AIR BAGS. NON OF THEM RESPONDED. I PURCHASE WITH CONFIDENCE THAT AIR BAGS ARE IN WORKING ORDER. MANUFACTURER RISK OUR LIFE FOR NEARLY TWO YEARS. I DESERVE COMPENSATION FOR RISKING 6 LIVES. *TR

• 10/22/2021· SERVICE BRAKES

  Brake Actuator and Pump Assembly. If I drive the car Toyota has told me it could be catastrophic when the brakes stop while I’m driving. Yes, Toyota inspected and gave the quote to me. This vehicle had 446,000 others fixed (2008-2010) under a “warranty” instead of a “recall”! The car has not stopped yet working, it’s parked because I don’t want to die or kill anyone. I can still drive it maybe 20 mph without using any brakes. The closest store to buy food is 16 miles one way! Yes I have on the middle console screen: “BRAKE (in red) Brake Malfunction” which then says underneath that “Stop the vehicle in a safe place immediately, and contact a dealer.” “ABS Check ABS” and “Check Brake System” both of which say “Have your vehicle checked by a Dealer“. And on the dashboard it shows Lights (warning light in yellow with a !,) BRAKE in red, ABS (!), there’s actually a circle around the ! between the two ( ). Than the anti-brake symbol is on which is yellow with a car symbol and skidmarks behind it. I have attached the photo of the inspection bill and the text from the Toyota rep of how much it’s going to cost to repair. I did speak with the service manager, Steve, who told me that the NTSB is who decides if there should be a recall on this type of thing or not. I feel like if there were 446,000 cars fixed this is a huge issue! Mine should be included! I cannot drive the car so therefore I am stranded!

• 10/22/2018· ELECTRICAL SYSTEM

  2009 TOYOTA HIGHLANDER LIMITED DOOR ACTUATORS HAVE ALL BROKE, BEEN REPLACED AND BROKE AGAIN. SOME ARE BEING REPLACED FOR THE 3RD TIME SINCE I OWED THE VEHICLE (MAKING IT THE 4TH LOCK ON THE CAR). AT THE MOMENT ONLY 1 DOOR LOCK WORKS AND I HAVE TO CLIMB ACROSS TO OPEN THE OTHER DOORS. I AM EXTREMELY CONCERNED THAT THEY WILL ALL BREAK AND I WILL NOT BE ABLE TO GET MY DAUGHTER OUT OF THE CAR. I STARTED CONTACTING TOYOTA IN 2013 WHEN THEY ALL STARTED BREAKING. I ALSO CAN NOT OPEN THE CAR WITH THE KEY. 8/2012- DRIVERS LOCK AND ACTUATOR REPLACED AND WINDOW 6/2013- RIGHT REAR DOOR ACTUATOR REPLACED 7/2013- PASSENGER DOOR ACTUATOR REPLACED 3/2014- LEFT REAR DOOR ACTUATOR REPLACED 4/2014- DRIVERS LOCK ACTUATOR REPLACED (AGAIN) 5/2014- RIGHT REAR DOOR ACTUATOR REPLACED (AGAIN) 2015- LEFT REAR ACTUATOR BROKE AGAIN THIS TIME MY EXTENDED WARRANTY IS UP AND THEY WANT 600 TO FIX. 2016- PASSENGER ACTUATOR BROKE 9/2018- DRIVERS ACTUATOR BROKE FOR THE 3RD TIME. I AM LEFT WITH LEAVING THE CAR UNLOCKED AND HOPING NO ONE GOES IN OR CLIMB ACROSS MY VEHICLE. I HAVE CONTACTED TOYOTA NUMEROUS TIMES TO TRY AND GET THEM TO HELP AND THEY HAVENT DONE ANYTHING BUT TELL ME I'M NOW OUT WARRANTY EVEN THOUGH I CONTACTED THEM REGARDING THE ISSUES BEFORE MY EXTENDED WARRANTY WAS UP.

• 10/20/2024· AIR BAGS,FORWARD COLLISION AVOIDANCE

  My airbag light came on and I don't understand why the airbag light came on. I took it to a auto shop and they said I would have to take it to a Toyato dealer. Also, my emergency brake is all the way to the floor and it has never released. It will not release at all. It has been that way ever since I bought the vehicle.

• 10/18/2014· ENGINE AND ENGINE COOLING

  THE RUBBER HOSE BETWEEN THE OIL PUMP AND THE VVT KEEPS BREAKING. I WAS DOING SOME RESEARCH AND FOUND THAT THE RUBBER HOSE HAS BEEN REPLACE WITH A METAL ONE. CAN YOU PLEASE HELP ME? IS THIS SOMETHING THAT IS POSSIBLY STILL UNDER WARRANT AND CAN BE FIXED? THANK YOU FOR HELP IN ADVANCE. *TR

• 10/18/2010· VEHICLE SPEED CONTROL

  TL*THE CONTACT OWNS A 2009 TOYOTA HIGHLANDER. THE VEHICLE WAS REPAIRED BY AN AUTHORIZED DEALER FOR THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V023000, VEHICLE SPEED CONTROL: ACCELERATOR PEDAL. UPON RECEIVING THE VEHICLE HE WAS DRIVING APPROXIMATELY 22 MPH AND WHEN HE REMOVED HIS FOOT FROM THE ACCELERATOR PEDAL, THE VEHICLE DID NOT STOP ACCELERATING. THE VEHICLE WAS NOT TAKEN TO BE EXAMINED FOR THE CAUSE OF FAILURE AND WAS NOT REPAIRED. THE FAILURE CONTINUED TO OCCUR WHENEVER HE RELEASED THE ACCELERATOR PEDAL. THE FAILURE AND CURRENT MILEAGES WERE 14,100.

• 10/16/2017· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2009 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED THAT THE ABS FAILED. THE VEHICLE WAS TAKEN TO ROBBINS TOYOTA OF TEXARKANA (6233 MALL DR, NASH, TX 75569 (903) 794-5121) WHERE IT WAS DIAGNOSED THAT THE ACCUMULATOR PART FAILED AND THE ACCUMULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 146,000. *LN THE CONSUMER STATED AN INDEPENDENT DIAGNOSTIC TEST FOUND THE ACTUATOR TO BE THE CAUSE OF THE FAILURE. *JS 5 WARNING LIGHTS ARE ILLUMINATED ON MY VEHICLE. 1) MASTER WARNING LIGHT 2) BRAKE SYSTEM WARNING LIGHT IN RED 3) BRAKE SYSTEM WARNING IN YELLOW 4) ABS WARNING LIGHT 5) LIGHT ABOVE ABS IN YELLOW, I CAN BE CONTACTED AT 903-280-0111 UPDATED 9/12/18*JB

• 10/15/2012· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  DEPRESSED ACCELERATOR AFTER BEING STOPPED AT TRAFFIC LIGHT. CAR JERKED FORWARD, STOPPED AND WOULD NOT RESTART. WARNING MESSAGES FOR THE HYBRID SYSTEM (MESSAGE WAS 'STOP IMMEDIATELY AND NOTIFY DEALER'), BRAKE SYSTEM AND 4 WHEEL DRIVE. CAR WAS TOWED TO DEALER WHO DETERMINED IT WAS FAILURE OF HYBRID INVERTER REQUIRING COMPLETE REPLACEMENT. I'M CONCERNED BECAUSE THIS SOUND SIMILAR TO ISSUES REPORTED FOR 2006 AND 2007 HIGHLANDER MODELS. *TR

• 09/28/2015· UNKNOWN OR OTHER,ENGINEFire

  AUGUST 6, 2015 I WAS DRIVING NORTHBOUND ON HWY 45. AFTER ABOUT 20 MINUTES ON THE ROAD MY 2009 TOYOTA HIGHLANDER BEGAN TO SMOKE, THE OIL PRESSURE WARNING LIGHT CAME ON AND I PULLED OVER TO THE SIDE OF THE ROAD. WITHIN A FEW MINUTES, BLACK SMOKE WAS POURING OUT FROM UNDERNEATH THE HOOD. WITHIN ANOTHER MINUTE OR TWO THE SUV WAS ON FIRE AND SOON THE FRONT HALF WAS COMPLETELY ENGULFED IN FLAMES. I THOUGHT IT WOULD EXPLODE. TWO MILWAUKEE FIRE DEPARTMENT TEAMS ARRIVED AND EXTINGUISHED THE FIRE. THANK GOD NO ONE WAS HURT AND MY CHILDREN WERE NOT IN THE CAR. ACCIDENT REPORT BMZ14XN WAS FILED WITH MILWAUKEE COUNTY. PRIOR TO THE FIRE THAT TOTALED THE HIGHLANDER, AN EMERGENCY REPAIR WAS MADE TO THE HIGHLANDER ON NOVEMBER 3, 2014. THAT NIGHT THE ENGINE BEGAN TO MAKE A STRANGE NOISE AND THE OIL WARNING LIGHT WENT ON. I PULLED INTO THE NEAREST AUTO REPAIR SHOP; THE TECH SAID IF I DROVE ANY FURTHER THE ENGINE WOULD HAVE BEEN SEVERELY DAMAGED BECAUSE THERE WAS NO OIL LEFT. THE ENGINE COOLANT PIPE SPRUNG A LEAK AND ALL OF THE OIL POURED OUT OF MY CAR. THAT WAS THE FIRST TIME MY HIGHLANDER LOST ALL OF ITS OIL BECAUSE OF A FAULTY OIL COOLANT PIPE- THE SECOND TIME IT RESULTED IN AN ENGINE FIRE. IN DECEMBER 2014 I RECEIVED A LETTER FROM TOYOTA STATING THEY REIMBURSE FOR REPAIRS RELATED TO LEAKING OIL OR ENGINE DAMAGE. TOYOTA DEALERS RECEIVED TECHNICAL SERVICE BULLETIN (TSB) #TSB-020-11 INDICATING THE REPLACEMENT PART SHOULD BE METAL; NOT RUBBER WHICH IS WHAT I HAD. I MENTIONED THE EMERGENCY REPAIR TWICE WHEN I WENT IN FOR SERVICE TO JACK SAFRO TOYOTA. NEITHER TIME DID A SERVICE TECH SUGGEST THAT THE OIL COOLANT PIPE BE CHECKED TO MAKE SURE IT WAS CORRECTLY REPAIRED. I BELIEVE THIS WAS A MAJOR OVERSIGHT ON THE PART OF THE SERVICE DEPARTMENT AND THAT TOYOTA SHOULD RECALL THE OIL COOLANT PIPE. THE FAULTY PART IS ON 2007-2010 HIGHLANDERS AND OTHER TOYOTA VEHICLES.

• 09/27/2019· ENGINE

  VVTI CAM GEAR ISSUE, MAKING GRINDING NOISE.VEHICLE JUST HIT 60,000 AND OUT OF WARRANTY. EARLIER TSB FROM TOYOTA DIDN'T COVER THIS SINCE THE VEHICLE DIDN'T SHOW ANY SIGNS.

• 09/21/2013· ENGINE

  DRIVING ABOUT 40MPH WENT TO ACCELERATE AND THE WHOLE CAR STOPPED RESPONDING TO ANYTHING. COULDN'T DRIVE IT AT ALL, WAS ABLE TO LIMP TO SIDE OF ROAD, AT FIRST COULDN'T TURN VEHICLE OFF. ONCE ABLE TO TURN OFF AND BACK ON CAR WOULD DRIVE. WARNING MESSAGES CAME ON "CHECK BRAKE SYSTEM-HAVE YOUR VEHICLE CHECKED BY DEALER IMMEDIATELY" AND THEN "CHECK HYBRID SYSTEM-STOP THE VEHICLE IN A SAFE PLACE (AS IF I HAD A CHOICE SINCE THE VEHICLE STOPPED ITSELF0, IMMEDIATELY CONTACT DEALER" HAD IT TOWED TO DEALER WHO DID A CHECK AND INFORMED ME THAT THE PROBLEM IS A PART OF THE MOST RECENT RECALL HOWEVER THEY DO NOT HAVE THE PARTS AS OF YET AND ARENT SURE WHEN THEY ARE GOING TO GET THEM.

• 09/10/2015· ELECTRICAL SYSTEM,AIR BAGS

  $7155 QUOTE TO REPLACE 2 ELECTRICAL HARNESSES. REASON: "WARNING: SRS AIRBAG CHECK. TAKE VEHICLE TO DEALER". THE JUNCTION BOX IS HIDDEN BEHIND THE DRIVER SIDE FRONT PANEL. THE PINS IN THE JUNCTION BOX BELONGING TO THE AIRBAG WIRING HARNESS (PART # 82141-48R51) THAT RUNS UNDERNEATH THE DASHBOARD WERE FRIED DUE TO ELECTRICAL SHORT (UNEXPLAINED). BECAUSE THE JUNCTION BOX ALSO BRINGS THE REAR WIRING HARNESS (PART # 82162-48D40 ) TO TAIL, HEADLINER, AND BACK OF THE VEHICLE, THIS MUST BE REPLACED AS WELL. I FEAR THAT THERE IS A MAJOR FLAW IN THE ELECTRICAL SYSTEM / SRS AIRBAGS OF THIS VEHICLE AND THE VEHICLE ELECTRICAL SYSTEM HAS EXPERIENCED PREMATURE FAILURE.

• 09/07/2019· ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

  THIS IS FOR A 2009 TOYOTA HIGHLANDER HYBRID LIMITED WITH ABOUT 142000 MILES. THE VEHICLE HAS NOT BEEN IN ANY ACCIDENTS AND IS NOT ABUSED IN ANY WAY. ALL MAINTENANCE ARE UP TO DATE WITH THE MAJOR TIMING KIT REPLACED MOST RECENTLY AT ABOUT 140000. WHILE DRIVING THE VEHICLE ON NORMAL ROADS (SOMETIMES HIGHWAY, SOMETIME CITY ROADS), I GET THREE WARNINGS THAT POP UP AT THE CENTER SCREEN BETWEEN THE AIR VENTS; 1) CHECK ABS, 2) CHECK BRAKE SYSTEM, AND 3) BRAKE MALFUNCTION. FOR THE FIRST TWO WARNINGS, IT IS FOLLOWED BY "HAVE YOUR VEHICLE CHECKED BY DEALER." BUT, FOR THE THIRD WARNING, IT IS ACCOMPANIED BY "STOP THE VEHICLE IN A SAFE PLACE IMMEDIATELY AND CONTACT DEALER." THESE WARNINGS ALSO CORRESPOND TO THREE LIGHTS THAT POP UP BY THE SPEEDOMETER; 1) VSC, 2) ABS, AND 3) BRAKE. THE LIGHTS STAY ON FOR TWO TO THREE DAYS AT A TIME AND THEN WILL GO AWAY WITHOUT ANY REASONABLE EXPLAINATION. THIS HAPPENS ABOUT EVERY OTHER WEEK. I WAS UNABLE TO BRING IT TO A DEALERSHIP WHEN THE LIGHT IS ON AS I LIVE VERY FAR AWAY FROM THE DEALERSHIP. WHEN I CALL AND DESCRIBE THE WARNINGS, I AM TOLD THAT THIS MAY BE A PROBLEM WITH THE ACTUATOR AND IT IS COMMON. THE DEALER ESTIMATED THE COST TO BE AROUND $3500. I DID A QUICK SEARCH ONLINE AND FIND THAT THIS IS A COMMON PROBLEM AMONG SAME GENERATION HIGHLANDERS. I SHOULD NOT HAVE TO PAY FOR THIS AND THE MANUFACTURER NEEDS TO GET THE VEHICLE RIGHT. I FEEL UNSAFE DRIVING THIS VEHICLE WITH THE UNCERTAINTY OF BEING ABLE TO STOP SAFELY WHEN NECESSARY. I UNDERSTAND THAT TOYOTA HAD A RECALL ON THE BRAKE SYSTEM FOR THE PRIUS AND CAMRY, BUT DID NOT INCLUDE THE HIGHLANDER. THEY SHOULD HAVE SINCE THIS IS A SAFETY PROBLEM THAT IS COMMON WITH THE FIRST AND SECOND GENERATION HIGHLANDERS. PLEASE GET TOYOTA TO TAKE RESPONSIBILITY BEFORE AN ACCIDENTS OCCURS. BRAKES ARE AN IMPORTANT SAFETY FEATURE THAT SHOULD NOT BE COMPROMISED.

• 09/05/2019· STEERING

  A CLUNKING OR THUMPING NOISE COMES FROM THE LOWER STEERING COLUMN AS YOU MAKE A LEFT OR RIGHT HAND TURN. THE THUMPING NOISE HAS BEEN STEADILY INCREASING OVER THE PAST WEEKS.

• 09/05/2017· SERVICE BRAKES

  WHEN APPLYING THE BRAKES, A "CROAKING" NOISE CAN BE HEARD AND VIBRATION FELT THROUGH THE BRAKE PEDAL. DEALER SAYS THE ABS ACTUATOR IS FAILING. IF IT FAILS, THE ABS WILL BE INACTIVE AND BRAKE PERFORMANCE WILL BE DIMINISHED. APPARENTLY TOYOTA IS AWARE IF THIS ISSUE ON 2006-2007 MODELS AS THEY HAVE EXTENDED THE WARRANTY FOR THE ABS ACTUATOR REPLACEMENT.

• 09/05/2013· STEERING

  ABOUT EIGHTY MILES/TWO DAYS PRIOR TO THE FAILURE, AN INTERMITTENT WHINE/HUMMING NOISE WAS HEARD IN THE VICINITY OF THE DRIVER SIDE DASH AREA WHILE TURNING AT SLOW SPEEDS. I WAS TOLD THIS WAS NOT UNUSUAL AS THE POWER STEERING IS ELECTRICALLY ASSISTED AND THE ELECTRIC MOTOR WAS LIKELY MAKING THE NOISE. TWO DAYS AFTER THE FIRST SOUNDS, THE POWER STEERING FAILED UPON ENGINE START. THE STEERING WHEEL IS NEARLY IMPOSSIBLE TO TURN NOW. *JB

• 09/05/2013· ELECTRICAL SYSTEM,STRUCTURE

  REAR DOOR/HATCH ELECTRIC MOTOR AND LATCH/LOCK ASSEMBLY FAILED. SEVERAL INCIDENCES OF THE REAR ELECTRIC HATCH FAILING TO SEAT/CLOSE OCCURRED PRIOR TO THE FAILURE. THE DOOR WOULD START DOWN BUT WOULD NOT CLOSE/LATCH. TOYOTA SERVICE DEPARTMENT (DOTHAN, AL) SAID THE DOOR NEEDED TO BE ADJUSTED AND DID SO. ABOUT ONE MONTH LATER THE DOOR CLOSED WITH A LOUD NOISE AND WOULD NOT OPEN AFTERWARDS. UPON OUTSIDE INSPECTION, I SAW THE DOOR WAS OFFSET ABOUT A QUARTER OF AN INCH TOWARD THE PASSENGER SIDE AND SEATED ABOUT THE SAME (1/4 INCH) FURTHER IN THAN NORMAL. THE DOOR WOULD NOT OPEN AT ALL AT THAT POINT. THE SAME SERVICE DEPARTMENT INITIALLY ACCUSED ME OF DAMAGING THE CAR IN AN ACCIDENT (UNTRUE). THEY PRIED THE DOOR OPEN, AND RECOMMENDED I DISABLE THE ELECTRIC DOOR MOTOR AND ONLY OPERATE THE DOOR MANUALLY. LATER THE SAME SERVICE PERSONNEL ADMITTED THERE WAS A DESIGN PROBLEM WITH THE DOOR HINGES THAT CAUSED THE FAILURE. *JB

• 09/04/2020· ENGINE

  BRIEF ENGINE KNOCK/RATTLE NOISE AT COLD STARTUP (1AR2AR) VDS(S):DA41A,ZA3EH WM(S)5TD

• 08/26/2016· STRUCTURE,VEHICLE SPEED CONTROL,UNKNOWN OR OTHERCrash

  I ARRIVE AT A PARKING LOT ON FLOWER AVENUE STRIP DRIVING SLOWLY INTO A PARKING SPACE IN FRONT OF A CLINIC, AT A VERY LOW SPEED, WHEN THE CAR SUDDENLY ACCELERATED--BY THE TIME I HIT THE BRAKES ATTEMPTING TO STOP, IT WAS IN THE OFFICE OF OF MATERNAL AND CHILD CARE, UNSTOPPABLE--FORTUNATELY, IT WAS ON A SUNDAY AFTERNOON AND THERE WERE NO EMPLOYEES OR PATIENTS IN THE RECEPTION AREA OF THE OFFICE...SUDDEN ACCELERATION WAS THE CAUSE OF THIS ACCIDENT. THIS CAR MUST BE RECALLED---I TOOK IT TO KOONS TOYOTA IN VIENNA, VIRGINIA-- WHERE I BOUGHT IT LAST OCTOBER--A 2009 TOYOTA HIGHLANDER...

• 08/23/2010· STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,SEAT BELTS,VEHICLE SPEED CONTROL,WHEELS,SEATS

  TL* THE CONTACT OWNS A 2009 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE SUSPENSION WAS LOOSE AND THE BRAKING SYSTEM WOULD NOT OPERATE PROPERLY. THE BRAKES WOULD GO TO THE FLOORBOARD WHEN DEPRESSED. THE BRAKES WOULD NOT ENGAGE INTERMITTENTLY WHEN DEPRESSED. THE CONTACT STATED THAT THE DRIVER'S SEAT WOULD NO LONGER MOVE BACKWARD, AND WAS POSITIONED ENTIRELY TOO CLOSE TO HE STEERING WHEEL. THE CONTACT STATED THERE WAS LITTLE ROOM FOR MOVEMENT WHEN DRIVING. THE VEHICLE WAS TAKEN TO FOUR SEPARATE DEALERS AND THE CONTACT WAS TOLD THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS 6,500. THE CONSUMER STATED WHEN SHE REALIZED A POLICE OFFICER WAS BEHIND SHE ATTEMPTED TO STOP, THE VEHICLE CONTINUED TO ACCELERATE AND THE BRAKES COLLAPSED VERY LOW TO THE FLOOR. THE CONSUMER HAD TO PUMP THE BRAKES TO SLOW THE VEHICLE DOWN. THE CONSUMER ALSO STATED THE LUG NUTS BROKE ON THE FRONT DRIVER SIDE WHEEL. THE CRUISE CONTROL WAS INOPERATIVE, AND THE ENGINE HAD A SLIGHT TICKING SOUND AND THE ROTORS WERE RUSTING. UPDATED EVOQ 12/23/10 THE CONSUMER STATED THE SEAT BELT WRAPPED TIGHTLY AROUND HER THROAT. THE FRONT WHEEL WAS LOOSE, THERE WAS A WHINING NOISE COMING FROM THE VEHICLE. WHEN THE CONSUMER ATTEMPTED TO ACCELERATE THE VEHICLE WOULD STALL, THE CRUISE CONTROL NO LONGER WORKED. THE ACCELERATOR PEDAL NO LONGER STAYS IN PLACE AND THE STEERING WHEEL TURNED IN DIFFERENT DIRECTIONS. UPDATED 07/07/11. *JB

• 08/20/2019· AIR BAGSCrash

  TL* THE CONTACT OWNED A 2009 TOYOTA HIGHLANDER. THE CONTACT STATED WHILE PARKING THE VEHICLE IN A PARKING, THE VEHICLE ACCELERATED INDEPENDENTLY, WENT OVER A CEMENT BARRIER, AND CONTINUED ACCELERATING WITH SPEED. THE CONTACT WAS NOT ABLE TO CONTROL THE VEHICLE. THE CONTACT THEN ENTERED ANOTHER PARKING LOT, THE CONTACT ATTEMPTED TO TURN THE STEERING WHEEL, AS A RESULT THE CONTACT CRASHED INTO A CORNER DUNKIN DONUT STORE. THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR FACE INJURIES DUE TO THE GLASS, NECK INJURED FROM THE STEERING WHEEL AND BACK THAT REQUIRED MEDICAL ATTENTION; THE CONTACT WAS HOSPITALIZED FOR TWO DAYS. THE FRONT PASSENGER, SUSTAINED CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE VEHICLE WAS DESTROYED. THE CONTACT MENTION THAT THE VEHICLE WAS PREVIOUSLY TAKEN FOR SERVICE AT MILLENNIUM TOYOTA DEALER (267 N FRANKLIN ST, HEMPSTEAD, NY 11550, (516) 874-2581) AND WAS INFORMED THE SERVICE WAS COMPLETED AND ALL WAS GOOD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 34,784. *TR CONSUMER STATED BAGS FAILED TO DEPLOY.*JB

• 08/18/2015· SERVICE BRAKES

  BRAKE AND ABS WARNING LIGHTS CAME ON WHILE TRAVEL CITY SPEED (35-40MPH). NO NOTICEABLE BRAKING PROBLEM BUT ADVISED CAR IS UNSAFE TO DRIVE. DEALER SAYS THERE IS AN INTERNAL LEAK AND THE BRAKE ACTUATOR AND BOOSTER NEED TO BE REPLACED AT A COST OF $5,100 (MAINLY THE COST OF TOYOTA PARTS). THIS IS A SOCCER MOM CAR NO ROUGH DRIVING OR BRAKING...AND NO ACCIDENTS. I CALLED TOYOTA CUSTOMER EXPERIENCE AND THEY SAY THE PARTS ARE OUT OF WARRANTY. HOW DOES THESE TWO PARTS ACCOUNT FOR OVER 10% OF THE ORIGINAL VALUE OF THE CAR 6 YEARS AGO. SHOULDN'T I EXPECT MORE FROM TOYOTA?

• 08/17/2016· SERVICE BRAKES

  ABS ACTUATOR NOISE WHEN DEPRESSING AND RELEASING BRAKES. MAY LEAD TO FAILED ABS SYSTEM.

• 08/13/2019· STEERING

  STEERING WHEEL IS CLICKING VERY BAD WHEN MAKING TURNS. CAR SHOP CHECKED EVERYTHING OUT AND DECIDED IT WAS COMING FROM THE STEERING COLUMN. CAR WAS IN A PRIOR CAR ACCIDENT IN 2012 WITH NO REPORTED FRAME DAMAGE. TAKING CAR TO LOCAL TOYOTA DEALERSHIP, AS RECOMMENDED FROM REGULAR CAR SHOP.

• 08/12/2018· STRUCTURE,SEATS,SERVICE BRAKES

  I WAS SOLD OVER INTERNET BY VANDERGRIFT TOYOTA OF ARLINGTON,TX A FALSELY ADVERTISED 2009 TOYOTA HIGHLANDER,THAT WAS DELIVERED TO ME IN SAN ANTONIO, TX IN ENCLIMATE WEATHER AND WHILE I WAS IN A FULL BODY BRACE, I HAD TOLD THEM OF WEATHER, AND WAS IN DOWN POUR WHEN THEY DELIVERED, I WAS UNABLE TO EXAMINE CAR IN MY CONDITION AND WEATHER TILL NEXT MORNING. CAR HAD BEEN WRECKED, HAD SILT IN REAR TAIL LIGHTS, I TRIED TO HAVE DEALERSHIP FIX IT, BY TAKING CAR BACK TO THEM, I DID NOT HV ANOTHER CAR. THE CONDITIONS OF THE CAR WERE NEVER DISCLOSED, I DID NOT RECEIVED A BUYERS GUIDE, ONLY A BLANK SALES CONTRACT WITH MY NAME, CAR MAKE AND MODEL AND VIN WITH PRICE PAID. I HV REPEATEDLY TRIED TO RESOLVE MATTER, DEALER HAS LIED REPEATEDLY AND BILLIGERENT. I HAVE CALLED OWNERS OF DEALERSHIP, BERKSHIRE HATHAWAY, THEY DEFER TO DEALER, DEALER HAS DONE NOTHING, I HAVE TRIED TO TELL PEOPLE AT BERKSHIRE HATHAWAY THIS IS SOMETHING A DEALER HAS DROPPED ON ME, WHO ARE AND REPRESENT THE BERKSHIRE HATHAWAY BRAND, I TOLD BH, I WOULD PERSUE AND SEEK TO EXPOSE TO AUTHORITATIVE ENTITIES, AND PRESS,THEY HAVE DONE NOTHING. I HAVE ALSO FILED A PENDING COMPLAINT WITH TEXAS DMV. I ALSO HAVE ACCORDING TO USE TITLE 18 2511 (2)(D), RECORDED CONVERSATIONS WITH DLRSHIPS USED SALES MNGR, GENERAL MNGR/PARTNER, AND BERKSHIRE HATHAWAY, AND PREVIOUS OWNER WHO TOLD ME WHEN CAR TRADED IN, DLR SD WOLD NOT KEEP DO TO MILES AND AGE, WD GO TO WHOLES AUCTION. I ALSO HV SCREEN SHOT WHERE DEALER CONTINUED TO ADVERTISE CAR FOR SALE AT REDUCED PRICE 12 DAYS AFTER INITIAL DEPOSIT AND OVER A WEEK AFTER WIRE TRNSFER, AND 5 DAYS AFTER DELIVERY. OTHER, PROBLEMS INCLUDED COMPONENTS ADVERTISED OR OPTIONS NOT INCLUDED. TOYOTA TOW PKG, TURNED OUT TO BE UHAUL HITCH BOLTED ON, NO WIRING TO EVEN COONECT TO BRAKES, AND NO ADDITIONAL RADIATOR/FANS/ TO AID IN HAULING /TOWING, AND NO STELLITE RADIO AS ADVERTISED. ORIGINAL AD PHOTOS FAKED