2009 Subaru Outback

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/29/2016· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER

  AFTER FUSES BLOWN REPEATEDLY AND REPLACED, REAR WIPER, WASHER PUMP AND LOCK CEASED TO OPERATE FOR PERHAPS A YEAR. RECENTLY THE HEADLIGHTS GOT REAL FUNKY - WOULD NOT OPERATE IN NORMAL "ON" POSITION. BUT THEN SOME STRANGE BEHAVIOR WHEN SHIFTED INTO REVERSE (IGNITION ON WITHOUT STARTING TO ALLOW SHIFTING). HEADLIGHTS STILL NOT LIT IN EITHER OFF OR ON POSITION, BUT THEN CAME ON AS SWITCH MOVED BACK FROM HEADLIGHTS ON TO RUNNING LIGHTS POSITION! I HAPPENED UPON THE VIDEO MENTIONED IN AN EARLIER POST ABOUT REAR WIRING HARNESS ISSUE WHICH EASILY COULD HAVE BEEN RELATED TO WIPER/LOCK ISSUE, SO TOOK A LOOK. INSPECTION REVEALED 11 SEVERED WIRES WITH A CLUMP OF 5 OR SO MELTED TOGETHER AND ANOTHER 3 WIRES NEARLY SEVERED (SEE PHOTOS). DEALER SAYS HE'LL REPLACE WIRING HARNESS FOR $350 -500, AND HAD A SAME GENERATION OUTBACK IN THE SHOP FOR SAME WORK. SERVICE MGR SUGGESTED A CALL TO SUBARU CUSTOMER CARE LINE. IF YOU HAVE GOOFY ELECTRICAL ISSUES, ESPECIALLY IN REAR, CHECK THE WIRING INSIDE BOOT FROM BODY TO DOOR ON UPPER RIGHT SIDE. IT'S NOT EASY TO GET AT AS WIRES ARE SHORT, WHICH MAY HAVE LED TO QUITE A SERIOUS, UM, SHORT. CALL SUBARU BEFORE YOUR HEADLINER IGNITES...

• 12/29/2008· SUSPENSION,UNKNOWN OR OTHER

  I RECENTLY PURCHASED A 2009 SUBARU OUTBACK 2.5 SPECIAL EDITION. WHILE DRIVING ON I-35 NEAR CLOQUET, MN, THE CAR EXHIBITED DANGEROUSLY UNSTABLE HANDLING THAT HAS BEEN DESCRIBED BY OTHER SUBARU OUTBACK OWNERS. THE ROAD CONDITIONS WERE ICY AND EVEN WITH GREATLY REDUCED SPEED THE CAR WOULD SLIDE/DRIFT SIDEWAYS ON STRAIGHTAWAYS. THIS WAS VERY UNNERVING AS I COULD DO NOTHING SAVE REDUCING MY SPEED TO A CRAWL TO AVOID THIS DRIFTING EFFECT. AT THIS POINT I WAS BEING PASSED BY ALL OTHER TRAFFIC ON THE HIGHWAY (SEMIS, FWD AND RWD CARS, ETC.), WHICH DID NOT SEEM TO HAVE THE HANDLING ISSUES I WAS HAVING. THE CAR IS NEW (3700 MILES) AND I HAD JUST TAKEN TO A SHOP THAT MORNING FOR AN OIL CHANGE AND EVERYTHING CHECKED OUT OK. I BELIEVE THE OUTBACK HAS A DANGEROUS HANDLING ISSUE THAT APPEARS TO MANIFEST PRIMARILY WHEN FULLY LOADED (I HAD 2 PASSENGERS AND GEAR) AND ON SMOOTH AND SLIPPERY ROADS. I AM SCARED TO DRIVE THIS CAR IN SNOWY CONDITIONS, WHICH IS UNFORTUNATE GIVEN I LIVE IN MN AND BOUGHT THIS CAR FOR WINTER DRIVING AND ITS AWD PROPERTIES. I HAVE NEVER HAD A CAR HANDLE SO POORLY IN MY 16 YEARS OF WINTER DRIVING. *TR

• 12/23/2016· AIR BAGS

  "TAKATA RECALL" 9/7/2016 VOICE MAIL SVC.MGR @ LOCAL SUBARU DEALERSHIP ([XXX]), NO REPLY 9/12/2016 CALLED SVC REP TOOK VIN, WILL HAVE SVC ADV CALL ME. 9/13/2016 SVC. ADV. [XXX] CALLED ME - BACK ORDERED AIRBAG, WILL CALL ME BACK. 10/28/2016 CALLED [XXX] DEALERSHIP FOR STATUS, THEY NEVER RETURNED MY CALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/22/2021· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2009 Subaru Outback. The contact stated while attempting to come to a complete stop, the contact stated that the brake pedal depressed fully to the floor without applying the brakes. The contact stated that the ABS warning light was illuminated. The vehicle was taken to a local mechanic where it was diagnosed with needing the junction box and brake lines replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V311000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 170,000.

• 12/20/2016· FUEL/PROPULSION SYSTEM

  THE FUEL PIPE FILLER AND VALVE ASSEMBLY FAILED AND ALLOWED GASOLINE TO LEAK. THERE WAS ALSO A LEAK ON THE FUEL PUMP THAT THE DEALER WAS NOT ABLE LOCATE ON THE FIRST TWO ATTEMPTS. THE LEAKS WERE MOST NOTICEABLE WHEN PARKED IN THE GARAGE AND COULD HAVE POSSIBLY CAUSED A FIRE.

• 12/20/2011· SUSPENSION

  DRIVING ON SLICK ROAD CONDITIONS ICE/SNOW ON FREEWAY WITH LIGHTLY LOADED SUBARU OUTBACK (4 PASSENGERS, WHICH INCLUDED 2 FEMALES IN BACK SEAT AND LIGHT LUGGAGE FOR FOUR). THE REAR OF CAR BEGAN "GHOSTWALKING" OSCILLATING SIDE TO SIDE ABOUT 3-4" AT APPROXIMATELY 30 MILES/HOUR ON STRAIGHT ROAD. PASSED BY NUMEROUS 2 WHEEL DRIVE TRUCKS AND CARS TRAVELING AT MUCH FASTER RATES. NEEDED TO PULL TO SHOULDER BECAUSE THE CARE FELT TOO UNSTABLE/UNSAFE. THIS DID NOT APPEAR TO BE RELATED TO DRIVER ERROR, SLICK ROAD SURFACE OR TIRES. THIS WAS A FIRST EXPERIENCE FOR ME AND FIRST TIME ON SLICK SURFACE WITH VEHICLE LOADED. MANY OTHER PEOPLE REPORT SAME EXPERIENCE WITH THIS PHENOMENON. SPOOKY AND VERY SCARY IS BEST WAY TO DESCRIBE. THIS IS NOT SAFE! *TR

• 12/20/2011· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2009 SUBARU OUTBACK. THE CONTACT STATED THAT HE HAD DIFFICULTY SEEING THE ROAD WHILE DRIVING AT NIGHT WITH THE LOW BEAM HEADLIGHTS ON. THE HEADLIGHTS FAILED TO ILLUMINATE BRIGHTLY ENOUGH TO PROVIDE PROPER VISIBILITY OF THE ROADWAY. AN AUTHORIZED DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000.

• 12/12/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 12/12/2014· ENGINE

  TL* THE CONTACT OWNS A 2009 SUBARU OUTBACK. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STARTED TO MAKE AN ABNORMAL NOISE AND THE CHECK ENGINE WARNING LIGHT AND CRUISE CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE DECELERATED AND WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE FLUID WAS LEAKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.

• 12/11/2016· FUEL SYSTEM, GASOLINE,ENGINE,FUEL/PROPULSION SYSTEM

  WHILE DRIVING THE ENGINE SUDDENLY DIED. LUCKILY WE WERE ON A LIGHTLY TRAVELED ROAD AND WERE ABLE TO PULL OFF TO THE SIDE. THE ENGINE WOULD START, RUN FOR ABOUT ONE SECOND, THEN DIE. WHILE WAITING ON A TOW TRUCK, A GEARHEAD-TYPE FRIEND THAT I HAD CALLED TO TAKE MY WIFE HOME ARRIVED, THOUGHT ABOUT THE PROBLEM A BIT, AND UNPLUGGED THE MAF SENSOR. THE ENGINE RAN GREAT. IT TURNED OUT THAT A DEFECTIVE AIR FILTER HAD ALLOWED DEBRIS TO CLOG THE SENSOR. MY COMPLAINT IS THAT AN INVALID READING FROM A NON-CRITICAL SENSOR SHOULD NOT BE ALLOWED TO PULL THE ENGINE FUEL/AIR/TIMING PARAMETERS SO FAR OFF THAT THE ENGINE WILL NOT RUN. OBVIOUSLY THE ENGINE COMPUTER KNOWS APPROXIMATELY WHAT THOSE VALUES SHOULD BE SINCE IT RAN GREAT WITH THE SENSOR DISCONNECTED. SENSOR READINGS BEYOND WHAT WOULD REASONABLY BE EXPECTED SHOULD BE IGNORED. WE WERE LUCKY THAT WE WERE ON A COUNTRY ROAD WHEN THIS OCCURRED. HAD WE BEEN IN THE MIDDLE LANE OF A BUSY FREEWAY, OR DARTING ACROSS FOUR LANES OF BUSY TRAFFIC, THIS COULD HAVE BEEN A DISASTER. *TR

• 12/07/2018· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER

  THERE IS A WELL DOCUMENTED FAULTY DESIGN ISSUE THAT LEADS TO FAILURE OF THE WIRING HARNESS (REAR GATE CORD) TO THE REAR WAGON DOOR/GATE OF THIS MODEL SUBARU OUBACK WAGONS. FAILURE OF THE WIRING HARNESS HAS AFFECTED ME WHILE DRIVING THE VEHICLE. AS THIS ISSUE HAS PROGRESSED, MORE AND MORE WIRES BREAK, COMPLETELY SEVERED, AND LEAD TO THE REAR LOCK NOT WORKING, THEN BACKUP LIGHTS NOT WORKING, REAR DEFROSTER NOT WORKING, WIPER NOT WORKING, AND LICENSE PLATE LIGHT NOT WORKING. THIS IS A SAFETY ISSUE, ESPECIALLY THE BACKUP LIGHTS, REAR DEFROSTER, REAR WIPER, AND LOCKING MECHANISM NOT WORKING AT ALL! THESE COMPROMISE VISIBILITY AND CAR SAFETY. THIS FAULTY DESIGN, OR FAULTY MATERIAL CHOICE IS CLEARLY SUBARU'S FAULT: SEVERED ELECTRICAL WIRES, AS A RESULT OF NORMAL USE, SHOULD NOT BE ACCEPTABLE, ESPECIALLY WHEN THEY COMPROMISE SAFETY BY DISABLING BACKUP LIGHTS AND THE REAR LOCK. WHILE THE REPLACEMENT CABLE ITSELF IS ONLY $63, THE SUBARU DEALERSHIPS WANT TO CHARGE OVER $500 IN LABOR. I AM REALLY DISAPPOINTED THAT THERE HAS BEEN NO RECALL, OR SUPPORT ON THIS ISSUE FROM SUBARU OF AMERICA. I CANNOT FIND ANY OFFICIAL RESPONSE FROM SUBARU ON THIS ISSUE. I DON'T THINK IT'S FAIR TO HAVE LOYAL CUSTOMERS LIKE MYSELF, PAY EXCESSIVE LABOR CHARGES TO FIX A SAFETY PROBLEM THAT IS A DESIGN FLAW FROM SUBARU.

• 11/30/2014· VISIBILITY/WIPER

  WHILE TRAVELING ON A 2 LANE ROAD AT NIGHT DURING A HEAVY RAINFALL, MY DRIVER SIDE WINDSHIELD WIPER DISCONNECTED AND JAMMED INTO THE BOTTOM OF THE WINDSHIELD, JAMMING THE PASSENGER SIDE WIPER AS WELL. VISIBILITY IN THE RAIN WAS REDUCED TO ALMOST NOTHING. I TURNED ON THE EMERGENCY LIGHTS AND TRAVELED FURTHER DOWN THE ROAD A GREATLY REDUCED SPEED, UNABLE TO MAKE OUT ANY PLACE TO TURN OFF. BY SLOWING DOWN I WAS INCREASING MY CHANCES OF AVOIDING AN ACCIDENT, BUT INCREASING THE RISK FOR THE CARS IN FRONT, APPROACHING AND BEHIND ME. THE PROBLEM WAS THAT A SMALL PLASTIC PIN IN THE WIPER BLADE HAD FALLEN OUT, A QUALITY CONTROL ISSUE. THIS TINY PART COULD HAVE CAUSED A MAJOR ACCIDENT. I URGE YOU TO REQUIRE HIGHER QUALITY STANDARDS FOR THE WIPE BLADES. I CAN'T FIND A MANUFACTURER IDENTIFICATION ON THE WIPER BLADE, BUT I STILL HAVE IT. *TR

• 11/28/2016· AIR BAGS,ENGINE

  AIR BAGS HAVE BECOME DISABLED DUE TO EITHER THE SWITCH IN THE SEAT OR IN THE OVERHEAD CONSOLE. THE ENGINE ALSO CONSUMES AN ENORMOUS AMOUNT OF OIL (HAS SINCE NEW) ABOUT 2 QUARTS EVERY OIL CHANGE OR 3000 MILES SOMETIMES MORE

• 11/26/2018· AIR BAGS

  WHILE DRIVING THE AIRBAG LIGHT COMES ON INTERMITTENTLY. IF CAR IS TURNED OFF AND RESTARTED IT GENERALLY STAYS OFF. RESEARCH STATES THAT THE AIR BAGS WILL NOT DEPLOY IF THIS LIGHT IS ON WHEN AN ACCIDENT. THIS APPEARS TO BE DUE TO PART NEEDING TO BE SOLDERED TO FIX THE PROBLEM. SUBARU SHOULD RECALL THE VEHICLES INVOLVED. THIS IS HAPPENING TO MANY CARS.

• 11/25/2017· UNKNOWN OR OTHER

  THE HOOD LATCH HAS FAILED REPEATEDLY CAUSING THE HOOD TO BECOME UNLATCHED WHILE DRIVING, PRESUMABLY RISKING THE HOOD FLYING UP AND IMPAIRING VISIBILITY. A DIFFERENT SUBARU MODEL WAS RECALLED FOR THIS FAILURE BUT NOT THE OUTBACK MODEL (2009 OR OTHER). THIS KEEPS HAPPENING.

• 11/24/2015· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER

  THE REAR GATE WIRING HARNESS FAILED, CAUSING REAR BRAKE LIGHTS AND TAIL LIGHTS TO STOP WORKING. WITHOUT REPLACING THE REAR GATE WIRING HARNESS ($88.80 PARTS + $448.80 LABOR + 51.07 TAX) SOON THE REAR WIPER AND DEFROST WOULD NOT WORK AND THE BACK HATCH WOULD LOCK. THIS IS A SERIOUS SAFETY ISSUE, I WANT TO SEE A RECALL AND REIMBURSEMENT OF $588.67 FROM SUBARU OF AMERICA.

• 11/20/2025· ENGINEFire

  The contact owned a 2009 Subaru Outback. The contact stated that while driving at 50 MPH, the vehicle had failed to accelerate above 60 MPH without warning. The contact soon began to notice heavy white smoke in her rear-view mirror as the smoke quickly spread to the front end of the vehicle. The contact immediately pulled over, grabbed vital items, and exited the vehicle. The contact called 911 as flames quickly engulfed the vehicle, and a deputy who witnessed the fire pulled over to assist the contact. The fire department arrived at the scene and extinguished the fire. The contact sustained emotional distress as a result of the accident but did not seek medical attention. The contact was not given a police or fire report. The vehicle was initially towed to an independent tow yard before the contact's insurance had the vehicle towed to another location. The insurance company later deemed the vehicle a total loss. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 200,000.

• 11/19/2015· ELECTRICAL SYSTEM

  REAR GATE ELECTRICAL CORD PREMATURE FAILURE AT RUBBER ACCORDION BEND

• 11/14/2013· TIRES

  ON NOVEMBER 13, 2013 I WAS DRIVING ON ST RT 52 HEADING EAST IN NEW RICHMOND, OHIO AT A SPEED NOT LESS THAT 50 AND NOT GREATER THAN 60 MPH. AT APPROXIMATELY 12:00 NOON MY DRIVER-SIDE REAR TIRE COMPLETELY SEPARATED FROM THE TIRE WALL--LUCKILY THIS DID NOT HAPPEN TO ANY OF THE FRONT TIRE OTHERWISE I MIGHT HAVE BEEN KILLED. *TR

• 11/13/2015· AIR BAGS

  TL* THE CONTACT OWNS A 2009 SUBARU OUTBACK. AFTER THE VEHICLE WAS RESTARTED FROM BEING DRIVEN, THE ENGINE REMAINED ABNORMALLY HOT AND THE AIR BAG WARNING INDICATOR WAS CONSISTENTLY ILLUMINATING. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHEN RESTARTED AFTER BEING DRIVEN AND PROGRESSED DURING HUMID WEATHER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 1/19/16 LN THE DEALER FOUND A CODE INDICATING A PROBLEM WITH THE PASSENGER AIR BAG. THE DEALER REPLACED THE MAP LIGHT ASSEMBLY WHICH INCLUDED THE AIR BAG CONTROL ELECTRONIC MODULE. UPDATED 03/29/16*JB *CN

• 11/08/2015· EXTERIOR LIGHTING

  THE HEADLIGHTS ON OUR OUTBACK BURN OUT FREQUENTLY. WE HAVE HAD MULTIPLE DIFFERENT HEADLIGHTS BURN OUT (AT LEAST 5) OVER THE YEARS THAT WE'VE HAD THE CAR. ON EACH OCCURANCE THE LIGHT BURNED OUT WHEN THE VEHICLE WAS STARTED AND NOT WHILE DRIVING. ONE TIME BOTH HEADLIGHTS BURNED OUT SIMULTANEOUSLY WHEN STARTING THE CAR AND WE HAD TO DRIVE BACK HOME FROM OUT OF TOWN WITH OUR BRIGHTS ON THE ENTIRE TIME SO WE COULD SEE.

• 11/05/2025· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2009 Subaru Outback. The contact stated that while driving at an undisclosed speed and attempting to slow the vehicle, the brake pedal was extremely soft. The contact stated that the vehicle required an extended distance to slow down or come to a complete stop, prompting the contact to discontinue driving the vehicle. The brake warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the braking system due to brake fluid leaks. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V311000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 188,000.

• 11/02/2018· AIR BAGS

  TAKATA RECALL I COMPLIED WITH THE RECALL BY TAKING IT TO KENDALL SUBARU IN EUGENE, OREGON ON MARCH 1, 2018 AND THE VEHICLE HAS NOT YET BEEN REPAIRED. I HAD SPOKEN TO ONE OF YOUR REPRESENTATIVES ABOUT THIS AND SHE GAVE ME A RA#1271579.

• 11/01/2014· ELECTRICAL SYSTEM,AIR BAGS

  "AIR BAG" WARNING LIGHT IN THE INSTRUMENT PANEL (COMBINATION METER) IS ON. THE AIRBAG LIGHT HAS COME ON SINCE IT HAS BEEN COLD OUT. IT KEEPS ON EVERY COLD DAY. IT IS A SAFETY ISSUE AND IF POSSIBLY NOT DEPLOYING THE SRS TO PROTECT DRIVER AND PASSENGER IN A COLLISION. THIS PROBLEM WAS REPORTED BY MANY DRIVERS OF SUBARU, BUT SUBARU COMPANY IS STILL NO RESPONSE. *TR

• 10/26/2015· ELECTRICAL SYSTEM

  THE BRAKE LIGHTS, HATCH LOCK, WIPER AND OTHER ELECTRICAL COMPONENTS ON THE REAR PART OF MY SUBARU 2009 OUTBACK STOPPED WORKING OR WORKING ERRATICALLY. I CHECKED THE RUBBER BOOT CONTAINING THE REAR WIRING HARNESS FOR DAMAGE AND DISCOVERED 13 OUT OF 14 WIRES WERE EITHER COMPLETELY BROKEN, OR THE INSULATION WAS WORN, EXPOSING BARE CONDUCTOR. IN ADDITION TO THE REAR ELECTRICAL ISSUES, I REPLACED THE BULBS FOR THE HEADLIGHTS AT LEAST FOUR TIMES IN A TWO YEAR PERIOD. THE AM CHANNEL ON MY RADIO NO LONGER RECEIVES SIGNALS. THE REAR ELECTRICAL PROBLEMS ARE CAUSING A SAFETY HAZARD DUE TO THE BRAKE/TAIL LIGHTS NOT FUNCTIONING, OR THE REAR WINDSHIELD WIPER NOT WORKING. SUBARU IS NOT RESPONSIVE TO THIS DESIGN FLAW.

• 10/20/2023· VISIBILITY/WIPER

  The dashboard becomes sticky and shiny and therefore makes it difficult to see. Subaru offered a limited recall but too many vehicles such as mine were overlooked. Also apparently the repair they offered only replaced the dashboard with one of the same caliber. So eventually more cars will be affected by the sticky and shiny dash as time goes on.

• 10/18/2020· AIR BAGS,STRUCTURE

  DASHBOARD IS VERY STICKY AS THOUGH MELTING. NOTICED FOR OVER A YEAR NOW AND GETTING WORSE.

• 10/17/2016· AIR BAGS

  TAKATA RECALL. ON 7/29/16 WE RECEIVED NOTICE OF THE RECALL FROM SUBARU OF AMERICA. WE CONTACTED HANSEL SUBARU IN SANTA ROSA TO SCHEDULE THE REPLACEMENT. THEY SAID THEY DID NOT HAVE THE REPLACEMENT PARTS AND PUT US ON A WAITING LIST. I'VE TRIED TO CALL THEM AGAIN 10/13/16 & LEFT VOICE MESSAGE, SENT THEM EMAIL 10/14/16. HANSEL IS NOT RETURNING CALLS OR ANSWERING CALLS TO THEIR SERVICE DEPT. I CALLED THE SUBARU OF AMERICA NUMBER TODAY, 10/17/16 AND ONLY GOT A BUSY SIGNAL. AS INSTRUCTED, WE ARE NOT USING THE FRONT PASSENGER SEAT. THIS IS A REAL INCONVENIENCE AND WE ARE FRUSTRATED WITH THE DELAY IN GETTING THE REPLACEMENT..

• 10/17/2016· POWER TRAIN

  BROUGHT IT TO HONDA DEALERSHIP I PURCHASED IT USED. 18 MONTHS LATER, I'M HAVING THE CURRENT ISSUE. THOUGHT IT WAS AS SIMPLE AS USING WHITE LITHIUM GREASE TO DEAL WITH THE SQUEAK IN THE CLUTCH. THEY SAID IT WAS A RUBBER GASKET THAT IS PART OF THE FOOT PEDAL ASSEMBLY AND THAT THE FOOT PEDAL ASSEMBLY WOULD NEED REPLACING, THE SUBARU DEALER SHIP ALSO CLAIMS THE NOISE TRANSFERS THROUGH THE CLUTCH MASTER CYLINDER FROM THE CLUTCH ASSEMBLY. THE NOISE OCCURS WHEN PUSHING AND RELEASING THE CLUTCH AND IS DRIVING ME MAD. MUSCATELL SUBARU INFORMED ME IT WILL MAKE THIS NOISE AND EVENTUALLY BREAK AND MY CLUTCH WILL THEN BE DIFFICULT IF NOT IMPOSSIBLE TO PUSH. I DON'T WANT TO WAIT FOR THIS TO OCCUR AND ITS AN EXTREMELY EXPENSIVE REPAIR FOR SOMETHING THATS JUST ANNOYING AT THE MOMENT. BUT APPARENTLY THEY'LL HAVE TO LIFT THE WHOLE TRANSMISSION TO HAVE ACCESS TO THE AREA WHERE THE REPAIR WOULD OCCUR. I'VE SEEN EARLIER YEARS OF THIS MODEL HAVE ISSUES LIKE THIS AND SUPPOSEDLY 2009 MODELS HAVE THE ISSUE FIXED, BUT IT SEEMS THAT MY 2009 IS HAVING THIS ISSUE... *TR

• 09/24/2012· AIR BAGS,VEHICLE SPEED CONTROLCrash

  TL* THE CONTACT OWNS A 2009 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE THE BRAKES WERE DEPRESSED, THE VEHICLE ACCELERATED FORWARD UNEXPECTEDLY AND THEN IN REVERSE BEFORE CRASHING INTO TWO OTHER VEHICLES AND A BRICK WALL. THE VEHICLE WAS DESTROYED. THE POLICE AND FIRE DEPARTMENT WERE CONTACTED AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 22,000. UPDATED 10/31/12*LJ THE CONSUMER STATED AS SHE PULLED INTO A VACANT SPOT, WITH HER FOOT ON THE BRAKE, THE VEHICLE EMITTED A ROAR AND SURGED OVER A CURB UPWARDS AND CRASHED INTO A TREE, WITH HER FOOT STILL ON THE BRAKE. THE VEHICLE WENT BACKWARDS AND HIT AN SUV PARKED ILLEGALLY BEHIND HER CAR. THE VEHICLE THEN CONTINUED BACKWARDS, HIT ANOTHER CAR AND FINALLY CRASHED INTO THE OUTSIDE WALL OF A LIBRARY AND STOPPED. THE AIR BAG DID NOT DEPLOY. UPDATED 10/31/12

• 09/22/2014· ENGINE

  HEAD GASKET FAILURE ON 2009 OUTBACK WAGON WHICH AS BEEN SERVICED REGULARLY. *TR

• 09/21/2016· AIR BAGS

  TL* THE CONTACT OWNS A 2009 SUBARU OUTBACK. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY DURING HOT WEATHER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE AIR BAG WARNING INDICATOR FAILED. THE MECHANIC DID NOT SPECIFY IF THE AIR BAG MODULE OR INFLATER WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

• 09/20/2014· ELECTRICAL SYSTEM,VISIBILITY/WIPER

  09 OUTBACK WAS BLOWING FUSES ON THE DOOR LOCK CIRCUIT. PUT IN A NEW FUSE AND IT WOULD BLOW IN A FEW DAYS, OFTEN WHEN CAR WASHED OR DRIVEN IN RAIN (OR PERHAPS WHEN REAR HATCH OPERATED). LAST REPLACEMENT FUSE HAS HELD FOR A FEW WEEKS NOW, THROUGH SUMMER. THEN THE REAR WIPER STOPPED WORKING. SAW THIS VIDEO AND THEN PULLED THE WIRING BOOT CONNECTING HATCH WITH BODY (TO RIGHT OF HATCH HINGES) AND SURE ENOUGH FOUR WIRES ARE SNAPPED RIGHT WHERE VIDEO SHOWS - AT BOTTOM OF RIGHT BOOT: HTTPS://WWW.YOUTUBE.COM/WATCH?V=AMEKPTVGMHS. *TR

• 09/18/2014· AIR BAGS

  THE AIRBAG FAILURE INDICATOR IN THE INSTRUMENT PANEL IS COMING ON INTERMITTENTLY WHILE DRIVING. AFTER TURNING OFF THE ENGINE, THE PROBLEM GOES AWAY FOR SOME TIME AND DAYS OR WEEKS LATER COMES ON AGAIN. I AM CONCERNED THAT SHOULD THERE BE A COLLISION WHILE THE CONDITION DESCRIBE ABOVE EXIST, AIRBAG DEPLOYMENT MAY FAIL. THERE SEEMS TO BE THOUSANDS OF THESE INCIDENTS WHILE SEARCHING INTERNET DATABASES AND IT APPEARS ALL SUBARU DEALERS KNOW OF THE PROBLEM AND PRESUMABLY SUBARU AS WELL. SHOULD NOT BE A RECALL FOR THIS POTENTIALLY SERIOUS SAFETY ISSUE? *TR

• 09/06/2010· POWER TRAIN

  MY 2009 SUBARU IMPREZA OUTBACK SPORT. FAILURE OF BEARINGS IN 5-SPEED MANUAL TRANSMISSION 6 MONTHS AFTER PURCHASE OF VEHICLE. MADE OPERATION OF VEHICLE DANGEROUS, AND REQUIRES ENTIRE REBUILD OF TRANSMISSION, TAKING 3 WEEKS. *TR

• 09/01/2014· STRUCTURE

  IN MAY OF THIS YEAR, DASH STARTED TO GET STICK AND ALSO PRODUCES A BAD GLARE ON WINDSHIELD. HAS GOTTEN WORSE AS HEAT HAS PROGRESSED IN SC DURING THE SUMMER. *TR

• 08/24/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 08/20/2019· AIR BAGS,SERVICE BRAKES

  WENT TO LOCAL SUBURB DEALERSHIP AND WAS EXPECTING A FREE LOANER VEHICLE BUT WAS NOT AND THAT WAS IN THE RECALL SO THEY LOCAL DEALERSHIP DID NOT DELIVER THE SERVICE THAT THEY WERE SUPPOSED TO FIX FOR THE RECALL!

• 08/20/2014· SERVICE BRAKES

  CONTACTED DEALER (MIKE SHAW SUBARU, NORTHGLENN, CO) PER THE NHTSA RECALL 14V-311 -- RECALL STATES INSPECT AND REPAIR. INSISTED ON INSPECTION ONLY AND REPLACEMENT IN THE EVENT OF VISIBLE CORROSION ONLY. DID NOT OFFER THE APPLICATION OF ANTI-CORROSIVE MATERIAL IN THE EVENT THAT LINES ARE DEEMED ACCEPTABLE. *TR

• 08/17/2026· EXTERIOR LIGHTING

  The contact owns a 2009 Subaru Outback. The contact stated that while driving at an undisclosed speed, the front headlights became inoperative. No warning lights were illuminated. The vehicle was taken to a dealer, where it was diagnosed that the daytime running light module needed to be replaced. The dealer stated that the part needed to do the repair was discontinued. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 51,000.

• 08/17/2023· SERVICE BRAKES

  Passenger Side - rear brake line failed. Upon inspection the brake line rotted out at 4 way junction box - just in front of the rear tire- passenger side. Had to remove the plastic shield to get to the problem. I was driving at the time when it failed. Pretty scary as the car almost did not stop. I lost about half of the brake fluid. I know Subaru of America had a recall and this car was inspected years ago. Their fix was to spray a wax coating on the lines. They should have replaced the brake lines on all the cars subject to the recall. There is obviously an issue here with the quality of the lines they used as I see that 2005 to 2009 subarus have this problem. Safety put me or others at risk - yes

• 08/12/2016· POWER TRAIN

  AT 37450 MILES, BOTH CV JOINT BOOTS ADJACENT TO THE TRANSMISSION FAILED, CAUSING GREASE TO COAT THE EXHAUST SYSTEM AND THE CATALYTIC CONVERTER. THIS CREATES A FIRE HAZARD. THE VEHICLE WAS PURCHASED NEW IN FEBRUARY 2009 FROM GILES SUBARU. THE VEHICLE HAS NEVER BEEN OFF ROAD AND WAS PURCHASED FOR ITS SUPPOSED SAFETY FEATURES.

• 08/09/2021· ENGINE

  Both the head gasket and valve cover gasket are leaking oil. The head gasket started leaking at 52k miles and the valve cover at 65k miles. Both need to be replaced. Subaru has had issues with these gaskets for decades. There should be a recall for these issues.

• 08/09/2015· ELECTRICAL SYSTEM,UNKNOWN OR OTHERFire

  WHEN IT RAINED DASH LIGHTS COME ON WOULD NOT GO OUT WHEN TURNED CAR ON FOR A FEW DAYS NEXT RAIN WENT TO CHECK CAR WHEN STARTED LIGHTS CAME ON THEN ALL WENT OUT AND A LOUD NOISE AND FIRE UNDER HOOD

• 08/05/2015· AIR BAGS

  THE AIRBAG LIGHT ON THE DASHBOARD ILLUMINATES (COMES ON) RANDOMLY WHEN DRIVING. THE PROBLEM IS INTERMITTENT. OCCASIONALLY, TURNING OFF THE VEHICLE & RESTARTING CAUSES THE LIGHT TO TURN OFF. I HAVE HEARD OF OTHER OWNERS WITH THE SAME ISSUE.

• 08/03/2021· ELECTRICAL SYSTEM,ENGINE

  The contact owns a 2009 Subaru Outback. The contact stated while driving at various speeds, the vehicle shut-off with the check engine, traction control and cruise control warning lights illuminated. On several occasions the vehicle would not immediately restart. The vehicle was taken to the local dealer for service. No further information was available. The manufacturer was also notified of the failure. The failure mileage was 81,000. The VIN was not available.

• 08/02/2025· POWER TRAIN

  When I parked my vehicle in the garage, I smelled an odor coming from the engine compartment. I found that the front right inner axle boot had leaked grease. I then saw that the grease covered the catalytic converter. I am not sure when this started to be a problem, but my main concern was it could have started a fire.

• 08/02/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 07/31/2016· AIR BAGS

  TAKATA RECALL: I RECEIVED NOTICE OF THIS RECALL ON JULY 27, 2016. WITHIN TWO HOURS OF RECEIPT I WENT TO CLASSIC SUBARU OF ATLANTA (7700 ROSWELL RD., ATLANTA, GA) TO DROP OFF MY CAR FOR THIS RECALL. I WAS TOLD THAT THE REPLACEMENT PARTS WERE ON BACK ORDER UNTIL DECEMBER 2016 AND THAT UNTIL THEN I SHOULD CONTINUE TO DRIVE THE VEHICLE WITHOUT ANYONE IN THE PASSENGER SEAT. OVER FIVE MONTHS LEAD TIME TO REPAIR A KNOWN SAFETY RISK SHOULD NOT BE ACCEPTABLE.

• 07/31/2014· AIR BAGS,INTERIOR LIGHTINGFire

  TL* THE CONTACT OWNS A 2009 SUBARU OUTBACK. THE CONTACT STATED THAT THE DOME LIGHT WAS BURNED AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.