2009 Saturn Outlook

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2015· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 55 MPH, THERE WAS REDUCED ENGINE POWER. IN ADDITION, THE VEHICLE HESITATED SHIFTING AND BEGAN SHAKING VIOLENTLY WHEN THE CHECK ENGINE AND STABILITRAK WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.

• 12/29/2010· VEHICLE SPEED CONTROL

  TL*THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT MERGED ONTO THE HIGHWAY AND ACCELERATED UP TO 70 MPH TO GET ON THE HIGHWAY. THE VEHICLE THEN LOCKED INTO THAT SPEED AS IF THE CRUISE CONTROL WAS ON. THE CONTACT TRIED TO SHIFT INTO A LOWER GEAR BUT THE VEHICLE DID NOT SLOW DOWN. THE CONTACT THEN SHIFTED INTO NEUTRAL, USED THE BRAKES TO SLOW DOWN AND TURNED THE VEHICLE OFF. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 62,000.

• 12/28/2012· STEERING

  I HAVE A SATURN OUTLOOK, 2009 MODEL YEAR WITH 15,600 MILES ON IT. AFTER I PARKED THE VEHICLE, I NOTICED A FLUID HAD LEAKED OUT ONTO MY DRIVEWAY. I COULD NOT TELL WHERE THE FLUID WAS FROM, ALTHOUGH I KNEW IT WAS NOT OIL. I SUSPECTED POWER STEERING FLUID OR BRAKE FLUID. I TOOK THE VEHICLE TO A CHEVY DEALER FOR INSPECTION / REPAIR. THE DEALER FOUND THAT THE HOSE WAS LEAKING AT THE CONNECTION TO THE POWER STEERING UNIT. THE DEALER CALLED GENERAL MOTORS AND THEY ( GENERAL MOTORS) AGREED TO PAY FOR THE REPAIR MINUS A $100 DEDUCTIBLE WHICH I HAD TO PAY. I REALLY APPRECIATE THIS GESTURE BY GENERAL MOTORS, HOWEVER, THIS TELLS ME THAT G.M. KNOWS THERE IS A PROBLEM WITH THIS POWER STEERING HOSE ON MANY VEHICLES, AND THEY ARE JUST TRYING TO AVOID A RECALL DUE TO THIS PROBLEM. MAYBE I AM WRONG IN MY ASSUMPTION, BUT I THINK IT IS WORTH LOOKING INTO FOR A POSSIBLE DEFECT IN MATERIAL OR DESIGN ON THIS HOSE OR CONNECTION. THE LEAK HAS GOTTEN WORSE DAILY. IT WAS LEAKING MORE THAN JUST A LITTLE SPOT OVERNIGHT. IT WAS LEAKING ENOUGH TO POSSIBLY EMPTY THE POWER STEERING RESERVOIR (SPELLING?) DURING A LONGER TRIP THAN JUST LOCAL ERRANDS. I COULD NOT FIND THE POWER STEERING UNIT TO CHECK THE FLUID LEVEL ON THIS VEHICLE, SO I DO NOT KNOW FOR SURE IF IT WAS NEARLY TOTALLY EMPTY OR NOT WHEN I TOOK IT TO THE CHEVY DEALER FOR THE NEEDED REPAIR. IF IT WERE TO EMPTY OUT WHILE DRIVING, THE VEHICLE COULD HAVE LOST THE CAPABILITY OF POWER STEERING UNEXPECTED TO THE DRIVER. *TR

• 12/23/2023· ENGINE

  I was driving and my car started to lurch and went into reduced power mode. I quickly pulled over and turned off the engine. It was towed into the shop, and we found that the timing chain had broken. We had just had our engine mounts replaced and the oil changed. The vehicle has been well maintained. I have seen the issue with the timing chain failure is a common problem in Saturns/GM from internet research. It looks like there was a service bulletin to bring the car in if Service light comes on and you “think” it’s due to premature wear of timing chain. Now we are told the engine needs to be replaced because it was damaged by the timing chain failure and it seems like a known defect that should be covered because it exceeded the value of the car to have such a fix.

• 12/23/2014· EXTERIOR LIGHTING

  THE HEADLIGHTS ON MY 2009 SATURN OUTLOOK STOPPED WORKING. PER THE GM DEALER THEY CLAIMED THAT THERE IS A KNOWN DEFECT WITH THE LIGHTING ON THESE VEHICLES. CONSIDERING THESE ARE SAFETY ITEMS I'M NOT REALLY SURE WHY THERE ISN'T ALREADY A RECALL ON THIS. *TR

• 12/22/2011· EXTERIOR LIGHTING

  REPLACE DRIVERS SIDE HEADLAMP NOVEMBER 6, 2011 IT HAS BURNED OUT AGAIN WITH ONLY 1800 MORE MILES THAN FIRST INCIDENT. SO BY DECEMBER 16, 2011 IT HAS BURNED OUT AGAIN. MY PREVIOUS VEHICLES I HAVE PUT CLOSE TO 200K MILES ON AND NEVER REPLACED ONE HEADLIGHT, NOW I HAVE 2. THERE IS A PROBLEM WITH THIS VEHICLE. *TR

• 12/18/2014· ENGINE AND ENGINE COOLING,POWER TRAIN

  I WAS WAITING AT A STOPLIGHT AND HEARD AN UNUSUAL NOISE FROM THE ENGINE. WHEN I ACCELERATED ON THE GAS PEDDLE, I NOTICED THAT THE TRANSMISSION WOULD NOT SHIFT NORMALLY AND WOULD NOT EXCEED OVER 30 MPH. I MADE IT TO WORK BUT WHEN I TRIED TO REVERSE OUT OF THE PARKING LOT, THE CAR WOULD NOT MOVE AT ALL AND DISPLAYED "CHECK ENGINE LIGHT" ICON. I HAD TO PUSH IT OUT OF THE PARKING LOT THEN DRIVE FORWARD SLOWLY BACK HOME. I CALLED AROUND TOWN TO CHECK THE BEST SOLUTION FOR THE PROBLEM. I ALSO CHECKED ONLINE AND DISCOVERED THAT OTHER SATURN OUTLOOK OWNERS HAD THE SAME ISSUE AND THE SAME BROKEN PART WHEN IT WAS DIAGNOSED AND REPAIRED WHICH LEADS ME TO BELIEVE THAT GENERAL MOTORS IS AWARE OF THE PROBLEM AND FAILED TO RECALL MY VEHICLE AND ADD THE FAILED TRANSMISSION PROBLEM TO THE RECALL LIST. *TR

• 12/17/2014· SEAT BELTS

  TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT THE REAR DRIVER SIDE SEAT BELT LOCKING MECHANISM BECAME FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V375000 (SEAT BELT). THE FAILURE MILEAGE WAS 38,000.

• 12/16/2010· TIRES

  THE TIRES ON MY VEHICLE HAVE LESS THAN 30,000 MILES AND I HAD A BIG BLOWOUT ON THE FREEWAY!. THEY ALSO HAVE CAUSED FALSE LOW TIRE PRESSURE ALERTS TO REGISTER ON MY SUV. THERE HAD BEEN NO PREVIOUS FLAT TIRES, NO WARNING, NOTHING. THE TIRE INSTANTLY WENT FLAT AND I HAD TO RUSH TO PARK ON THE SIDE OF THE FREEWAY TO AVOID COLLISION. THE REPAIRMAN WHOM WAS CHANGING MY TIRE COULD NOT FIND A CAUSE NOR REASON FOR THE PROBLEM. THE TREAD WAS BARELY WORN, YET THERE WAS A LONG SLIT ON THE OUTER WALL OF THE TIRE! THERE IS NO WAY POSSIBLE FOR A SLIT TO JUST APPEAR WHILE TRAVELING ON THE FREEWAY WITH NO APPARENT REASON. THERE WAS NO DEBRIS ON THE ROADWAY AT ALL!!! I AM COMPLETELY LOST AT THE CAUSE OF THE FLAT AND NO ONE WOULD COVER THE REPAIR. DID I MENTION THE PRICE OF ONE TIRE AVERAGES OVER $200 AND THAT DOESN'T INCLUDE THE OTHER FEES AND TAXES ASSOCIATED WITH PURCHASING A NEW TIRE. *TR

• 12/16/2010· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  THE FRONT DRIVER SIDE HEADLIGHT KEPT FIZZING OUT. THE UNDERLYING CAUSE WAS A FRAYED AND MELTED WIRING HARNESS THAT WAS NOT ANY GOOD. THERE IS NO RECALL ON IT BUT SATURN IS AWARE. HOPEFULLY IT WON'T HAPPEN AGAIN, BUT IF IT DOES I'M AFRAID THERE LIES A POTENTIAL FOR A FIRE. *TR

• 12/14/2009· STRUCTURE

  TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE POWER LIFT-GATE FELL ON HIS HEAD. HE HAD TO RECEIVE TREATMENT FROM THE HOSPITAL FOR INJURIES. HE HAS NOT CALLED THE DEALER OR MANUFACTURER. THE FAILURE MILEAGE WAS 7,000. UPDATED 01/29/10 *BF THE DEALER REPLACED THE FAULTY SHOCK. UPDATED 01/29/10

• 12/09/2014· ELECTRICAL SYSTEM

  WHEN DRIVING AT HIGHWAY SPEEDS I NOTICE THE INDICATION LAMP IN THE DASH WHERE SPEED, TEMP AND DIRECTION IS LIT, FLASHES ON AND OFF INTERMITTENTLY. ALSO THAT WEBBING IN REAR SEAT BELTS DOES NOT RETRACT AND IS FRAYED THROUGH AND MAY RESULT IS FAILURE TO RESTRAIN OCCUPANTS. DEALERSHIP CLAIMS ALL THE RECALLS WERE ADDRESS PRIOR TO THE SALE OF THE VEHICLE (1 OWNER) BEFORE IT'S SELL TO ME THE CONSUMER. *TR

• 12/09/2010· EXTERIOR LIGHTING

  LOW BEAM HEADLIGHT CONNECTOR BURNED. THE BURNED CONNECTOR KEEPS THE CONTACTS FROM MAKING A CONNECTION. LIGHT WILL NOT ILLUMINATE. *TR

• 12/08/2011· EXTERIOR LIGHTING

  I HAVE A 2009 SATURN OUTLOOK WITH FAULTY HEADLIGHTS I HAVE REPLACED THE LIGHTS AND IT SEEMS THE PROBLEM IS IN THE WIRING NOT THE LIGHT ITSELF I SEE WERE MANY PEOPLE ARE HAVING ISSUES WITH THIS VEHICLE WHAT DOES IT TAKE TO GET G.M. TO FIX THIS SAFETY ISSUE? *TR

• 12/08/2009· ELECTRICAL SYSTEM

  I BOUGHT A NEW 2009 OUTLOOK IN AUGUST 2009 THREE TIMES SINCE BUYING THE CAR, THE BATTERY HAS GONE COMPLETELY DEAD. THE DEALER HAS CHECKED THE CAR THOROUGHLY AND FOUND NO PROBLEMS. THEY SAY THAT GM HAS PUT OUT A BULLETIN FOR AN "INTERMITTENT PARASITIC DRAW", BUT NO SOLUTION HAS BEEN FOUND TO DATE. THEY ARE SYMPATHETIC TO MY PROBLEM, BUT CAN NOT DO ANYTHING UNTIL GM FINDS THE SOLUTION. *TR

• 12/06/2016· EXTERIOR LIGHTING

  THE LOW BEAM HEADLIGHTS BURN OUT APPROXIMATELY EVERY 3-4 MONTHS. IT APPEARS THAT THERE IS MELTING OF THE LIGHTING ELECTRIC HARNESS. WHEN THE HEADLIGHTS GO OUT, THE ROAD IS NOT ILLUMINATED AS MUCH MAKING IT A SAFETY HAZARD.

• 12/03/2018· STRUCTURE

  I WAS UNLOADING GROCERIES AT HOME CAR WAS OFF AND PARKED AND THE REAR LIFT GATE RELEASED AND TRIED TO CLOSE WITH ME IN WAY IT FELL AND HIT MY BACK CAUSING PAIN AND TRIED TO CO TINUE TO CLOSE ON ME I HAD TO PUSHT THE LIFT GATE OPEN AND IT RESISTED

• 12/03/2010· EXTERIOR LIGHTINGCrash

  LOW BEAM HEADLIGHTS NOT WORKING CAUSING A SAFETY HAZARD AT NIGHT. PUT IN NEW BULB STILL NOT WORKING. WIRING DEFECTIVE AND MELTED. COULD CAUSE A FIRE HAZARD. *TR

• 12/02/2012· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  TRANSMISSION SLIPS AND CAR BUCKS,SHUTTERS, AND SKIPS AT A RPM AT AROUND 1400-1600 RPM'S. *TR

• 11/22/2011· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  DRIVER SIDE HEADLIGHT IS INOPERABLE. I TRIED REPLACING THE BULB, FUSE AND RELAY. FROM FURTHER INVESTIGATION I THINK IT IS THE SOCKET THAT IS BAD. THIS SHOULD NOT HAPPEN AT THIS MANY MILES. *TR

• 11/19/2012· STEERING,ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM

  I BROUGHT A SATURN OUTLOOK IN 2009 AND HAD NUMEROUS ISSUES SIMILAR TO WHAT HAS BEEN DETAILED IN THIS WEBSITE. - BOTH HEADLIGHTS FAILED TO WORK - ONE COVERED UNDER WARRANTY & COST OF SECOND ONE REIMBURSED BY GM UNDER THE RECALL - STARTER FAILED - COVERED UNDER WARRANTY - FAILED WATER PUMP AT 73K - I PAID FOR REPLACEMENT - STEERING GEAR AND PUMP REPLACEMENT BECAUSE THE STEERING LOCKS UP AT LOW SPEED @ 78K MY THIRD VEHICLE BUT FIRST GM AND THE EXPERIENCE WITH SATURN/GM HAVE BEEN FRUSTRATING. I SEE OTHERS HAVE EXPERIENCED SIMILAR FAILURE ON THIS MODE. DOCUMENTING THESE VEHICLES FOR FUTURE USE OR POSSIBLE HELP FROM GM OR DOT. *TR

• 11/16/2010· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  1. DAYTIME RUNNING LIGHTS AUTOMATICALLY COME ON AND STAY ON UNLESS MANUALLY TURNED OFF BY DRIVER. 2. THE WIRING HARNESS IN WHICH THE HEADLIGHT CONNECTS MELTS DUE TO EXCESSIVE HEAT CAUSING THE HEADLIGHT TO FAIL AND THE HARNESS HAVING TO BE REPLACED. 3. THE REPAIR AT THE DEALER COSTS $250. THIS IS A COMMON ISSUE WITH THE SATURN OUTLOOK DUE TO POOR DESIGN OF WIRING HARNESS. *TR

• 11/15/2016· ELECTRICAL SYSTEM

  NO SOUND FROM SPEAKERS INCLUDING RADIO, TURN SIGNALS AND WARNING ALARMS. DISCONNECTED WIRING BOOTS FROM ALL 4 DOORS; EACH HAD 1/4 CUP OF WATER IN THEM (FIGURED THIS OUT BY READING NUMEROUS COMPLAINS ABOUT THIS VEHICLE, THE GMC ACADIA AND THE BUICK ENCLAVE ALL HAVING THIS ISSUE). TAKEN TO DEALER WHO STATED A CORRODED WIRE ZAPPED THE AMPLIFIER (WHICH AGAIN HAS BEEN COMPLAINED ABOUT ON NUMEROUS WEB FORUMS). $1020 TO FIX IT A THE DEALERSHIP. GM NEEDS TO MAKE THIS A RECALL.

• 11/08/2011· EXTERIOR LIGHTING

  THE LEFT DRIVER SIDE HEADLIGHT KEEPS GOING OUT EVERY TWO TO THREE MONTHS. THE PROBLEM APPEARS TO BE INTERMITTEN. THE LIGHT POPS IN AND OUT. YOU NEVER KNOW WHEN YOU WILL HAVE THE PROPER LIGHTING ON YOUR VEHICLE. I HAVE CHANGED THE BULB SO MANY TIMES NOW AND IT APPEARS TO BE VERY SENSITIVE. *TR

• 11/05/2014· STEERING

  TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED AND EXCESSIVE FORCE WAS REQUIRED IN ORDER TO MAKE ANY TURNS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

• 11/05/2010· EXTERIOR LIGHTING

  DRIVER SIDE LOW BEAM HEADLIGHT WENT OUT . REPLACED HEADLIGHT BUT IT DID NOT FIX THE PROBLEM. FOUND AN EXISTING TSB THAT THIS COULD BE A SHORTED WIRING HARNESS. TOOK IT TO THE DEALER AND IT WAS A SHORTED WIRING HARNESS. THEY REPLACED IT AND ALL WORKED FINE. MY COMPLAINT IS THAT GM KNOWS THIS IS A PROBLEM AND DOES NOT FIX IT. IF IT HAD BEEN OUT OF WARRANTY, I WOULD HAVE HAD TO PAY FOR THE REPAIR. THIS TYPE OF PROBLEM COULD HAVE CAUSED A FIRE, # 1 SAFETY PROBLEM. #2 SAFETY PROBLEM IS THAT NOW I WAS WITHOUT A HEADLIGHT AND HAD TO GET IT TO A DEALER TO GET IT BACK. NOT ALL OF US LIVE CLOSE TO DEALERS, WE ARE 50 MILES FROM THE NEAREST. *TR

• 11/05/2010· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  SECOND HEADLIGHT WENT OUT ON 2009 SATURN OUTLOOK PURCHASED AUGUST 2008. BOTH TIMES THE HARNESS NEEDED REPLACED. FIRST TIME THE REPLACEMENT WAS UNDER WARRANTY, THE SECOND TIME WAS NOT, BUT CAR IS ONLY 2 YRS 2MOS OLD. BOTH WIRING HARNESSES WERE BURNT OUT. *TR

• 11/04/2014· STEERING

  ON 4/30/2012 MY PURCHASED NEW 2009 SATURN OUTLOOK BEGAN EXPERIENCING DIFFICULTY STEERING. THE DEALER DIAGNOSED IT AS A WORN OUT STEERING GEAR. SUBSEQUENTLY, I HAD THIS REPLACED AFTER OWNING THE CAR FOR ONLY 3 YEARS AND WITH ONLY 40,226 MILES. ON 10/2014, WHILE STEERING, A LOUD WHIRRING NOISE OCCURRED WHILE EXHIBITING DIFFICULTY TURNING. AGAIN, THE DEALERSHIP DIAGNOSED IT AS AND REPLACED THE BAD STEERING GEAR WITH ONLY 71,183 MILES. THE SAME REPAIR IN TWO YEARS IS UNACCEPTABLE. I RECENTLY RECEIVED A LETTER FROM GM INDICATING THAT SOME 2009 SATURN OUTLOOKS MAY DEVELOP A POWER STEERING PUMP WEAR CONDITION THAT CAN CAUSE AN INTERMITTENT DROP OF POWER STEERING HYDRAULIC PRESSURE THAT WILL CAUSE REDUCED OF LOSS OF STEERING ASSIST. I INQUIRED WITH THE DEALERSHIP OF A CORRELATION WITH THE REPAIRS I EXPERIENCED AND OF COURSE WAS TOLD THAT THERE WAS NONE. I WILL BE LOOKING TO CONTACT GM CUSTOMER SERVICE TO ESCALATE MY CONCERNS. HOPEFULLY IT HELPS. WE LOVE THE VEHICLE WHEN IT IS TROUBLE FREE, BUT IT HAS BEEN AN ENDLESS NIGHTMARE WITH MULTIPLE TRIPS TO THE DEALERSHIP SERVICE DEPARTMENT FOR NUMEROUS OTHER REPAIRS. LUCKILY THE OTHERS WERE COVERED UNDER WARRANTY, BUT WERE REPAIRS THAT SHOULD NOT HAVE BEEN NEEDED UNTIL MUCH LATER IN THE VEHICLES LIFE TIME. *TR

• 11/03/2014· SEAT BELTS

  AFTER FOLDING THE SECOND ROW SEATS FLAT TO MOVE SOME LIGHTWEIGHT DONATIONS I HAD TROUBLE WITH THE DRIVERS SIDE 2ND ROW SEAT BELT RECEIVER. I WAS DRIVING WITH MY 7 YEAR OLD DAUGHTER PROPERLY RESTRAINED AND THE SEAT BELT CAME UNLATCHED AND SHE WAS UNPROTECTED. THIS HAPPENED ON TWO MORE OCCASIONS AND THEN I INSPECTED THE SEAT BELT RECEIVER COVER AND NOTICED IT WAS CRACKED. I FOUND NHSTA SERVICE BULLETIN NUMBER 10V37500 / GM RECALL NO. N100243 AND FEEL AS THOUGH THIS RECALL DESCRIBES MY ISSUE EXACTLY. I BROUGHT THIS TO THE ATTENTION OF MY DEALER, SUBURBAN CADILLAC/GMC IN TROY, MI AND THEY STATED MY VIN DID NOT APPLY TO THIS ISSUE. I CONTEND THAT IT SHOULD AND THEY SAID TO CONTACT YOU. I PAID $203.40 TO HAVE IT REPAIRED. *TR

• 11/02/2019· ELECTRICAL SYSTEM

  DRIVER HEADLIGHT HARNESS OVERHEATS, CAUSING HEADLIGHT TO GO OUT. THIS HAS HAPPENED THREE TIMES NOW IN LESS THAN TWO YEARS. I REPLACED THE CONNECTOR HARNESS AND WITHIN A FEW WEEKS IT HAD MELTED AND THE LIGHT WAS OUT AGAIN. WHEN I LOOKED UP WHAT TO DO I FOUND OUT THAT MANY OTHER SATURN OUTLOOK OWNERS HAVE THE SAME PROBLEM.

• 10/31/2010· EXTERIOR LIGHTING

  HEADLAMP HARNESS MELTED ON BOTH SIDES AND CAUSES HEADLAMPS TO GO OUT COULD ALSO BE A FIRE HAZARD. *TR

• 10/29/2014· POWER TRAIN

  ON 10/24/2014, WHILE DRIVING MY 2009 SATURN OUTLOOK WITH MY CHILDREN IN THE CAR, I WAS ENTERING THE RAMP ONTO A MAJOR EXPRESSWAY, PUSHED DOWN ONTO THE GAS PEDAL TO SPEED UP TO ENTER THE HIGHWAY TRAFFIC WHEN A LOUD BANG WAS HEARD AND I FELT THE VEHICLE REV TO HIGHER RPM AND THEN THE CHECK ENGINE LIGHT CAME ON. I NOTICED IMMEDIATELY THAT THE VEHICLE RESPONDED LIKE IT WAS STUCK IN 3RD GEAR AND WOULD NOT SHIFT UP OR DOWN IN "D". I WAS ALMOST SMASHED BY A ODOT DUMP TRUCK BUT AVERTED THAT BY PULLING TO THE FAR RIGHT LANE. THE VEHICLE WOULD NOT ACCELERATE ANY FASTER THAN 50 MPH ON THE EXPRESSWAY. I WAS WITHIN 5 MILES OF MY DEALERSHIP AND BABIED THE VEHICLE TO THEIR LOCATION. I EXPLAINED MY VEHICLE ISSUE TO THE DEALER SERVICE REP AND HE SAID THEY COULD NOT GET IT IN THAT DAY TO CHECK IT BECAUSE IT WAS A FRIDAY AND THEY ARE NOT DOING SERVICE WORK OVER THE WEEKEND. RENTAL CAR RENTED AND LEFT MY CAR THERE OVER THE WEEKEND. I WAS CONTACTED THE FOLLOWING MONDAY WITH A REQUEST FOR AUTHORIZING A $500.00 CHARGE TO PULL THE TRANSMISSION TO CHECK INTERNALLY FOR THE PROBLEM. THE SERVICE REP SAID THEY HAVE SEEN A LOT OF PROBLEMS WITH THIS AND OTHER GM MADE VEHICLE RESULTING IN THE 35R CLUTCH WAVE PLATE BREAKING AND THE ONLY WAY IS TO PULL THE TRANSMISSION TO SEE. I GAVE HIM MY AUTHORIZATION BUT ASKED HIM FOR A ROUGH ESTIMATE FOR THE REPAIRS WHICH HE SAID ABOUT $3,500.00. I HAVE BEEN WITHOUT MY VEHICLE FOR ALMOST A WEEK AND THROUGH INTERNET SEARCH I HAVE COME ACROSS AS MANY AS UPWARD OF 17,000 ONLINE RESPONSE'S ABOUT THE CONTINUED PROBLEMS WITH THE 35R CLUTCH WAVE PLATE AS FAR BACK AS 2008 WITH THE GM ACADIA, CHEVROLET TRAVERSE AND SATURN OUTLOOK. I AM REQUESTING WITH NHTSA THAT SOMETHING BE SAID TO GM ABOUT THIS COMPLICATION WITH A "KNOWN" PROBLEM THAT NOTHING HAS BEEN RECALLED. I EVEN CAME ACROSS A POST THAT NOTED THE PROBLEM WITH NOTIFICATION TO REPS FROM JANUARY 12, 2010 FROM A FORUM. *TR

• 10/29/2011· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  RIGHT HEADLAMP BURNT OUT OCTOBER 2009. HAD REPLACED BAD BULB AND THEN FAILED AGAIN IN NOVEMBER 2009. TOOK TO DEALERSHIP AND WAS TOLD THEY REPLACED THE HARNESS AND BULB DUE TO HARNESS BEING MELTED. NOW RIGHT HEADLIGHT FAILED AGAIN 10-22-11. THIS IS A BIG SAFETY CONCERN IN THAT YOU CAN'T JUST SWAP OUT THE BULB BUT YOU HAVE TO PULL OFF THE FRONT BUMPER JUST TO REPLACE THE BULB. THANK YOU FOR YOUR TIME. *TR

• 10/28/2014· STEERING

  TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE LOST POWER STEERING INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

• 10/24/2012· SUSPENSION

  TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE REAR END OF THE VEHICLE BEGAN SEAYING BACK AND FORTH UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT THE REAR DRIVER SIDE UPPER CONTROL ARM AND REAR PASSENGER SIDE LOWER CONTROL ARM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE UPPER AND LOWER CONTROL ARMS. APPROXIMATELY 1,000 MILES AFTER THE REPAIRS, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY INFORMED THE CONTACT THAT THE REAR CONTROL ARM FAILED AND ALSO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. THE CURRENT MILEAGE WAS APPROXIMATELY 72,000.

• 10/24/2010· EXTERIOR LIGHTING

  WE OWN A 2009 SATURN OUTLOOK WITH 25000 MILES ON IT. WE HAVE OWNED IT FOR 14 MONTHS. WHEN IT WAS TIME FOR STATE INSPECTION THE PASSENGER SIDE LOW BEAM LIGHT WENT OUT. AT THE INSPECTIONS PLACE THEY HAD TO REPLACE THE BULB TO PASS INSPECTION. THE MECHANIC FOUND A COMPLETELY BURNED OUT BULB SOCKET. AS IT WAS SATURDAY AND THERE WASN'T A PART READILY AVAILABLE TO REPLACE THE SOCKET IT HAD TO BE FIXED TEMPORARILY. THE MECHANIC SAID THAT THE WIRING HARNESS WAS PINCHED AGAINST A METAL BRACKET AND OVER TIME HAD WORN UNTIL IT SHORTED OUT. I WILL BE GOING TO THE DEALERSHIP FOR A FREE REPLACEMENT OR WILL BE SEEKING LEGAL ACTION AGAINST SATURN/GMAC. *TR

• 10/21/2015· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  THE WIRE HARNESS FOR THE FRONT HEADLIGHTS FAILS AFTER YOU CHANGE THE BUILD CAUSING THE LIGHT TO SHORT OUT.

• 10/21/2010· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  2009 SATURN OUTLOOK HEADLIGHT FAILURE DUE TO FAULTY WIRING HARNESS. *TR

• 10/19/2015· POWER TRAIN

  WAVE PLATE SHAVINGS CAUSED TRANSMISSION TO FAIL WHILE DRIVING ON INTERSTATE.

• 10/18/2010· EXTERIOR LIGHTING

  SATURN OUTLOOK, 2009 MODEL YEAR. PASSENGER SIDE HEADLIGHT IS NOT WORKING, SO I BOUGHT A NEW BULB AND WENT TO REPLACE IT. I FOUND THAT THE WIRING HARNESS IS PARTIALLY MELTED, AND THE CONNECTOR THAT SEATS THE BULB MAKES INTERMITTENT CONNECTION. EVEN THE ORIGINAL BULB WHICH I THOUGHT WAS BAD WILL STILL WORK IF THE CONNECTOR IS MANIPULATED (WIGGLED). I VISITED SATURNOUTLOOKFORUM.NET AND FOUND THAT MANY OWNERS HAVE HAD THE EXACT SAME PROBLEM. THIS NEEDS TO BE ADDRESSED BY GM AS A RECALL OR SERVICE ISSUE, AND MELTING IN THE WIRING HARNESS CAN CAUSE AN ELECTRICAL SHORT AND POSSIBLE FIRE IN THE ENGINE COMPARTMENT. *TR

• 10/16/2018· POWER TRAIN,ENGINE

  TAKATA RECALL I BOUGHT MY VEHICLE AT THE END OF MAY, 2018. MY ENGINE LIGHT CAME ON AT THE BEGINING OF OCTOBER, 2018. I HAD GOT IN MY VEHICLE AND STAYED THE ENGINE AMD IT CAME ON. I IMMEDIATELY TOOK IT TO ADVANCE AUTO TO GET THEM TO HOOK THE HAND HELD COMPUTER TO THE VEHICLE TO SEE WHAT WAS WRONG. IT CODED 2 CODES. ONE WAS FOR THE TIMING CHAIN AND THE OTHER FOR THE CATALYST. THEY SAID I SHOULD TAKE IT TO A BIG CAR SHOP SO THEY COULD PUT IT OM THE BETTER COMPUTER. IT CODES THE SAME CODES. THE MECHANIC SAID THIS IS AN ISSUE WITH THESE GM ENGINS. HOWEVER, THEY ARE NOT ON RECALL. I STILL OWE AROUND 9,000 DOLLARS ON THIS VEHICLE. I AM NOT IN A SITUATION THAT I CAN SPEND OVER. $2,000 ON THIS VEHICLE. IN LISTENING TO THE MECHANIC AND DOING MY OWN RESEARCH, I HAVE FOUND THIS TO BE A REAL PROBLEM. I BELIEVE IT NEEDS TO BE FIXED AT THE COST OF THE MANUFACTURER.

• 10/16/2011· EXTERIOR LIGHTING

  I HAVE A SATURN OUTLOOK 2009 AND ONLY HAD IT A FEW MONTHS BEFORE THE HEADLIGHT WENT OUT AND I THOUGHT IT JUST BLEW OUT SO I HAD IT CHANGED THEN IT WENT OUT A MONTH LATER THEY TOLD ME IT WAS THE WIRES HOLDING IT TOGETHER I THINK IT RIDICULOUS I HAVE TO PAY FOR THIS CAUSE ITS A SAFETY ISSUE . I SEE THAT ALOT OF PEOPLE ARE HAVING ISSUES WITH THIS AND I THINK THERE SHOULD BE A RECALL. *TR

• 10/14/2010· EXTERIOR LIGHTING

  2009 SATURN OUTLOOK HEADLIGHT WIRING HARNESSES HAVE MELTED ON BOTH THE DRIVERS AND PASSENGERS SIDE FOR THE LOW BEAMS, AND THE HARNESS AND LIGHT BULBS HAD TO BE REPLACED. *TR

• 10/13/2011· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  DRIVERS SIDE HEADLIGHT AND RUNNING LIGHTS WENT OUT. *TR

• 10/10/2011· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  THE WIRE HARNESS GOING TO THE LOW BEAM LEFT AND RIGHT SIDES BURNING CAUSING THE LIGHTS TO GO OUT PREMATURELY. *KB

• 10/07/2024· ENGINE

  The contact owns a 2009 Saturn Outlook. The contact stated that stated while driving at an undisclosed speed, the vehicle made an abnormal sound and stalled. The check engine warning light was illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed and determined that the timing belt had failed and needed to be replaced. The dealer was notified of the failure and informed the contact that the vehicle was not covered under GM Campaign Number: 10287C since the campaign had expired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

• 10/07/2014· STEERING,ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE ATTEMPTING TO TURN, THE STEERING WHEEL SEIZED AND FAILED TO STRAIGHTEN OUT. ALSO, THE DOOR LOCKS FAILED TO UNLOCK WHEN EXITING THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT A WIRE UNDER THE DRIVER'S SEAT MALFUNCTIONED AND CAUSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,948.

• 10/06/2014· STEERING

  POWER STEERING ASSIST GOES OUT AT LOW SPEEDS IN MY 2009 SATURN OUTLOOK CAUSING POTENTIALLY DANGEROUS SITUATIONS WHEN TURNING AND PARKING. I HAVE HAD MANY CLOSE CALLS IN THE RECENT MONTHS, BUT THANKFULLY HAVE NOT HAD AN ACCIDENT YET. THE ISSUE IS DANGEROUS THOUGH AND I PANIC EVERY TIME I HAVE TO TURN ON A BUSY INTERSECTION. THIS HAS BEEN RECALLED IN OTHER GM CARS, INCLUDING SOME SATURNS, BUT NOT MY PARTICULAR MODEL. MY CAR HAS NOT EVEN REACHED 100,000 MILES YET. PLEASE CORRECT THIS ISSUE FOR ALL KNOWN VEHICLES, GM.

• 10/06/2011· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  LOW BEAM HEADLIGHT HARNESS HAS COMPLETELY MELTED RESULTING IN BULB OUTAGES. FIRST THE PASSENGER SIDE AND NOW TWO WEEKS LATER THE HEADLIGHT HARNESS ON THE DRIVERS SIDE HAS MELTED. I AM BEING TOLD THAT THIS IS A COMMON PROBLEM AND THAT EVENTUALLY THIS SHOULD BE A RECALL DUE TO SAFETY. *TR

• 10/04/2010· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  DAYTIME RUNNING LIGHT, LOW BEAM HEADLIGHT WENT OUT. REPLACED BULB AND LIGHT STILL DIDN'T WORK. WHILE REINSTALLING LIGHT FLICKERED AND I NOTICED THERE IS A SHORT WITHIN THE HARNESS. *TR