2009 Nissan Murano

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2018· STRUCTURE

  MY COLLEGE AGE DAUGHTER WAS DRIVING HOME FROM COLLEGE AND HEARD A NOISE UNDER THE CAR. IT IS A MIRACLE SHE MADE THE 4 HOUR DRIVE WITHOUT A SERIOUS ACCIDENT. WE IMMEDIATELY HAD THE CAR INSPECTED BY A LOCAL GARAGE WITH AN EXCELLENT REPUTATION. THEY CALLED ME BACK TO THE REPAIR BAY AND TOLD ME THE MAIN REAR SUBFRAME OR 'REAR CRADLE' HAD RUSTED COMPLETELY IN HALF. THE CAR HAS 111,000 MILES IN IT AND HAS BEEN WELL MAINTAINED. THE ENGINE AND INTERIOR ARE IN PERFECT CONDITION AND SHOULD PROVIDE MANY MORE YEARS OF SERVICE. THE CAR IS UNSAFE TO DRIVE AND THE LOCAL REPAIR SHOPS ARE UNWILLING TO MAKE REPAIRS BECAUSE OF THE RISK OF BOLTS BREAKING OFF IN THE UNIBODY FRAME. THERE ARE MANY MANY REPORTS OF THIS ONLINE AND NISSAN REFUSES TO FIX THE SITUATION AFTER CALLING AND WORKING THROUGH THEIR PHONE PROCESS. THIS IS A CONSUMER LIFE SAFETY PROBLEM ON PAR WITH STUCK ACCELERATORS. THE GOVERNMENT NEEDS TO STEP IN AND PROTECT THE CITIZENS. APPARENTLY THERE IS EITHER A DESIGN OR STEEL QUALITY ISSUE AS OTHERS DESCRIBE ON THE INTERNET. NISSAN WOULDN'T EVEN OFFER TO FIX THE CAR. SELLING THESE TO OTHERS JUST PASSES RISK TO OTHER UNSUSPECTING PEOPLE. SOMETHING MUST BE DONE. AS IT STANDS THE VEHICLE IT A TOTAL LOSS OF THOUSANDS OF DOLLARS WITH NISSAN TURNING A BLIND EYE DUE TO COSTS. *DT*JB

• 12/31/2017· SERVICE BRAKES

  BRAKES WENT TO FLOOR. AS I CAME TO A STOP LIGHT ALMOST HIT CAR IN FRONT OF ME. ORIGINALLY DIAGNOSED AS A BAD MASTER CYLINDER. NO WARNING LIGHTS AT ALL. CHANGED MASTER CYLINDER AND PROBLEM WAS NOT FIXED. DEALERSHIP DIAGNOSED IT AS A BAD ABS ACTUATOR. WAS TOLD THEY WOULD GLADLY FIX IT FOR 2200.00. LOOKS LIKE I AM NOT THE ONLY ONE WHO IS HAVING THE SAME PROBLEM. HAVE BEEN TOLD BT LOCAL MECHANICS THEY SEE THIS PROBLEM ALL OF THE TIME AND NISSAN HAS DONE NOTHING ABOUT IT. RECALL NEEDS TO BE DONE ASAP.

• 12/31/2012· POWER TRAIN

  NISSAN PERFORMED WARRANTY TO CVT AXLE SEAL AND TRANSFER ASSY. CASE SEALS AT MILEAGE 50,332. THEN AT 55,5570 ON AUG 02, 2011 NISSAN HAD TO REPLACE THE TRANSFER CASE ASSY. (PART NUMBER 3310-JP11B) UNDER WARRANTY , THEN ON DEC 12, 2012, MILEAGE 80,841, THE TRANSFER CASE ASSY. (PART NUMBER 3310-JP11C) FAILED AGAIN WHICH NISSAN REPLACED BUT NO LONGER CONSIDER IT UNDER WARRANTY AND AT A COST TO ME OF $3700.66. THEN AT MILEAGE 80,935 THE TRANSFER CASE ASSY. SEALS BEGAN LEAKING WHICH THE DEALER FIXED UNDER WARRANTY FROM THE PREVIOUS REPAIR WORK. WE CALLED THE NISSAN OFFICE AS WE THOUGHT THE TRANSFER CASE ASSY. WAS COVER UNDER THE CVT SYSTEM EXTENDED WARRANTY. NISSAN IS NOW CLAIMING THIS IS NOT PART OF THE CVT SYSTEM WHICH THEY EXTENDED THE WARRANTY ON UP TO 10 YEARS OR 120,000 MILES EVEN THOUGH IT IS AN INTEGRAL PART OF THE SYSTEM. *TR

• 12/30/2021· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2009 Nissan Murano. The contact stated that upon the depression of the brake pedal, additional brake pedal travel time would be required to stop the vehicle as the brake pedal would depress to the floorboard. The contact described the brake as feeling "spongy" upon depression and that no warning light was illuminated on the instrument panel. The contact initially contacted an independent mechanic who bled the brake lines; however, the failure persisted. The contact then called the dealer who linked the failure to NHTSA Campaign Number: 18V916000 (Service Brakes, Hydraulic) however, the contact was given an estimate for a diagnostic. The manufacturer was also notified of the failure and referred him back to the dealer for assistance. The dealer agreed to repair the vehicle under recall; however, the failure remained. The contact then took the vehicle to another independent mechanic who repaired the brake master cylinder and the brake booster; however, despite these repairs, the failure persisted. The manufacturer was called back and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 200,000.

• 12/30/2019· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE BRAKE PEDAL HAD TO BE DEPRESSED FOR AN EXTENDED AMOUNT OF TIME AND ALMOST TO THE FLOORBOARD BEFORE THE VEHICLE WOULD COME TO A STOP. THE VEHICLE FAILED TO STOP IMMEDIATELY AND TOOK AN EXTENDED AMOUNT OF TIME. HAWKINSON NISSAN (LOCATED AT 5513 MILLER CIRCLE DRIVE, MATTESON, IL 60443, 708-252-3769) DIAGNOSED THAT THE ABS HAD NO FAILURE WITH THE HCU. THE DEALER FLUSHED THE BRAKE FLUID, BUT DID NOT REPLACE THE HCU. THE REPAIRS WERE PERFORMED PER NHTSA CAMPAIGN NUMBER: 18V916000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE FAILURE CONTINUED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THERE WAS A VALVE ISSUE REGARDING THE ABS, WHICH WAS A MECHANICAL DEFECT. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.

• 12/30/2016· SERVICE BRAKES,ENGINE

  TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 60 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE ACCELERATED INSTEAD. EACH TIME THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE WOULD ACCELERATE AT A HIGH SPEED. THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR. THE CONTACT PLACED THE VEHICLE IN PARK, BUT THE ENGINE KEPT REVVING. THE CONTACT WAS ABLE TO TURN THE VEHICLE OFF, BUT ONCE IT RESTARTED, THE RPMS KEPT INCREASING AND A POPPING SOUND WAS HEARD. THE VEHICLE WAS TURNED OFF AGAIN AND OPERATED NORMALLY WHEN IT WAS RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.

• 12/30/2014· ELECTRICAL SYSTEM,AIR BAGS,WHEELS

  THE VEHICLE HAS SHOWN PROBLEMS THAT WERE PREVIOUSLY RECALLED INCLUDING TIRE MONITORING SYSTEM, PASSENGER AIR BAG WARNING LIGHT REMAINS LIT, AND REAR HATCH FAILS TO FUNCTION. MORE RECENTLY THE VEHICLE FAILS TO START AND HAS STRONG SMELL OF GAS. THE FUEL PUMP WAS REPLACE BY A CERTIFIED MECHANIC BUT THE PROBLEM PERSISTS, FAILURE TO START OR RUN. IN ADDITION, THE BATTERY HAS DRAINED EVEN AFTER BEING CHECKED AND RECHARGED, CLEARLY AN ELECTRICAL PROBLEM. THE VIN NUMBER SEARCH SHOWS NO RECALL NOTICES. UPDATED 2/10/2016*JS

• 12/29/2017· SERVICE BRAKES

  UNPREDICTABLE BEHAVIOR WHEN APPLYING BRAKES. PEDAL VERY SOFT. BRAKES DONE WORK PROPERLY REGARDLESS OF WHETHER VEHICLE IS MOVING OR NOT. I'M CONCERNED THAT THIS MAY LEAD TO AN ACCIDENT. PADS ARE NEW. SYSTEM HAS NO LEAKS OR AIR BUBBLES.

• 12/29/2016· SERVICE BRAKES

  THE BRAKES IN OUR 2009 NISSAN MURANO INTERMITTENTLY FAIL ABOUT ONCE OR TWICE A MONTH. WHEN A FAILURE OCCURS THE BRAKE PEDAL GOES DOWN TO THE FLOOR AND THE VEHICLE SLOWS, BUT DOES NOT STOP. SEVERAL OCCURRENCES REQUIRED A SWERVE OFF THE ROAD TO AVOID A COLLISION. SEVERAL, BUT NOT ALL OF THESE OCCURRENCES WERE PRECEDED BY A JOLT TO THE VEHICLE (POTHOLE, RAILROAD TRACK, ETC.). NO WARNING LIGHTS OR ABS LIGHTS COME ON AND NO ERROR CODES ARE SET. THE CONDITION LASTS FOR A FEW MINUTES TO A FEW HOURS THEN RETURNS TO COMPLETELY NORMAL OPERATION. THE LOCAL NISSAN DEALERSHIP CANNOT FIND ANYTHING WRONG WITH THE VEHICLE AND WERE UNABLE OR UNWILLING TO HELP.

• 12/28/2017· POWER TRAIN,SERVICE BRAKES

  I HAVE LESS THAN 57,000 MILES ON MY 2009 MURANO. AT 46,000 MILES, I HAD TO HAVE MY FAILED TRANSMISSION REPLACED AND I'M HAVING ISSUES AGAIN WITH IT SLIPPING INTO LOW GEAR. THE DEALERSHIP COULDN'T REPRODUCE THE ISSUE, SO NOTHING HAS BEEN DONE TO ADDRESS IT. I HAD TO TAKE MY MURANO IN FOR SERVICE AGAIN BECAUSE I ALMOST GOT INTO AN ACCIDENT WHEN MY BRAKES DIDN'T WORK AT 30 MPH AND I HAD TO QUICKLY CHANGE LANES TO AVOID AN ACCIDENT. THERE WASN'T ANY BRAKE PRESSURE AND I HAD TO PUSH THE BRAKE PEDDLE TO THE FLOOR BEFORE IT STOPPED.

• 12/28/2012· POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  THE VEHICLE CVT BECOMES UNSTABLE. VEHICLE UNEXPECTEDLY LOSES POWER AT TIMES. GOT OFF HIGHWAY RAMP AND CAME TO A NORMAL STOP. STEPPED ON ACCELERATOR TO MOVE INTO TRAFFIC. VEHICLE HESITATED AND CRAWLED SLOWLY INTO TRAFFIC FOR 5 TO 10 SECONDS BEFORE SURGING FORWARD WITH ACCELERATOR TO THE FLOOR. NEARLY T-BONED ON SEVERAL OCCASIONS. HAVE GONE THROUGH 4 TRANSMISSIONS SO FAR AND THE DEALERSHIP IS CONTEMPLATING ANOTHER REPLACEMENT. I HAVE NO CONFIDENCE ANOTHER TRANSMISSION WILL FIX THE PROBLEM SINCE THE SAME DANGEROUS FAILURE MODE KEEPS SHOWING UP TOTALLY WITHOUT WARNING. *TR

• 12/28/2011· SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

  ABS MODULE FAILURE. NEEDS REPLACEMENT. IN CASE OF EMERGENCY, ABS,VDC AND STABILITY CONTROL ARE NOT GOING TO CONTROL THE VEHICLE. ALSO THE TIRES LIGHTS WARNING AND THE BRAKES ARE ON. *TR

• 12/27/2023· AIR BAGS

  Blinking airbag sign in my Nissan Murano since week. Reset did not work by mechanic..

• 12/26/2025· UNKNOWN OR OTHER

  The car just had no power and the battery had no energy to it i was stalled on hwy and had to call Aaa emergency roadside assistance

• 12/26/2017· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS OVER A BUMP OR GRAVEL PAVEMENT, THE BRAKE PEDAL HAD TO BE DEPRESSED ALL THE WAY TO THE FLOORBOARD IN ORDER TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DAVE SMITH NISSAN (6901 E SPRAGUE AVE, SPOKANE, WA 99212, (509) 924-6242) SEVERAL TIMES WHERE IT WAS DIAGNOSED WITH AIR IN THE BRAKES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT FOUND THAT THE FAILURE WAS UNDER INVESTIGATION WITH NHTSA PER NHTSA ACTION NUMBER: PE17002 (SERVICE BRAKES, AIR. SERVICE BRAKES). THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.

• 12/26/2017· SERVICE BRAKES

  MY VEHICLE HAS ONLY 84,400 MILES IT AND IS WELL MANTAINED ALSO. I HAVE NOTICED THAT MY BRAKE PETAL IS BEING PUSHED TO THE FLOOR TO STOP. IT IS TAKING A LONG TIME FOR THE VEHICLE TO STOP, A LOT OF TIMES I AM PUMPING MY BRAKES. I RECENTLY HAD MY BRAKES CHECK, ASSUMING THAT THEIR WAS A PROBLEM OR IT WAS TIME FOR ME TO GET BRAKES AND WAS ADVISED THAT THEY WERE FINE.

• 12/26/2017· SERVICE BRAKES

  ON 11/15/17 THE BRAKE PEDAL WENT TO THE FLOOR ON OUR 2009 NISSAN MURANO WHEN STOPPING AT AN INTERSECTION. IT WAS RAINING AT THE TIME. THE BRAKES CONTINUED TO GO TO THE FLOOR WHEN ATTEMPTING TO STOP MULTIPLE TIMES FOR ABOUT 2 MILES. TURNED CAR OFF AND BACK ON WITH SAME RESULT. TOWED TO OUR LOCAL MECHANICS WHO FOUND NOTHING WRONG MECHANICALLY BUT FOUND CODES IN THE ABS SYSTEM. BRAKE PEDAL RETURNED TO NORMAL FUNCTION ON ITS OWN. MECHANICS LEFT CODES AND RECOMMENDED TO TAKE TO NISSAN DEALERSHIP. TOOK TO DEALERSHIP 11/27/17. DEALERSHIP STATED THAT THE ONLY CODES FOUND IN ABS SYSTEM WERE OLD AND DID NOT INDICATE BRAKE PROBLEM. NO DEFECTS FOUND. DEALERSHIP RECOMMENDED TO BRING BACK IF IT HAPPENS AGAIN. PROBLEM OCCURRED AGAIN, THIS TIME IN OUR DRIVEWAY WITH SNOW. TOWED THE MURANO TO THE DEALERSHIP ON 12/13/17. DESCRIPTION FROM DEALERSHIP READ, "FOUND BRAKE PEDAL VERY SOFT AND LOW. NO LEAKS FOUND IN BRAKE SYSTEM, NO CODES FOUND IN ABS ECU. BRAKE PRESSURE DOES NOT PUMP UP. NO AIR IN SYSTEM AND BACK OF MASTER CYLINDER IS DRY. BRAKE BOOSTER PASSES ALL TESTING, ALSO PEDAL IS LOW WHEN CAR IS OFF, SO BOOSTER NOT FAULT. INTERNAL HYDRAULIC PRESSURE FAILURE IN EITHER THE MASTER CYLINDER OR ABS ACTUATOR. CANNOT TEST EITHER COMPONENT SEPARATE. NO BULLETINS, BUT MANY REPORTS IN DATABASE SEARCH OF ABS ACTUATOR/S CAUSING THIS EXACT PROBLEM." COST $2,481.53 TO REPLACE ACTUATOR. JUST PICKED UP TODAY AND WILL BE VERY CAUTIOUS WITH VEHICLE HAVING LOST CONFIDENCE IN IT. IT IS VERY CONCERNING THAT THERE WAS NOTHING TO INDICATE A PROBLEM (NO ALARMS, LIGHTS, WARNINGS) BEFORE THIS ISSUE OCCURRED BOTH TIMES.

• 12/25/2017· SERVICE BRAKES

  BRAL\KE PEDAL FADES, MUST PUMP BRAKES TO STOP. DEALER TRIED PROGRAMMING ABS MODULE IN AUGUST 2017. PROBLEM HAS REOCURRED 12-24-17.

• 12/25/2017· SERVICE BRAKES

  LOSS OF BRAKE PRESSURE FOLLOWING ABS ACTIVATION. THE VEHICLE WAS IN MOTION ON A CITY STREET AND WAS NOT TURNING. THE ROADS WERE PARTIALLY SNOW COVERED AND WHEN TRYING TO STOP THE VEHICLE THE ABS ACTIVATED. FOLLOWING THIS EVENT, THE BRAKE PEDAL TRAVELED 3/4'S IF THE WAY TO THE FLOOR BEFORE THE VEHICLE WOULD BEGIN TO SLOW DOWN. WHEN I RETURNED HOME, I REPEATEDLY PUMPED THE BRAKES UNTIL NORMAL BRAKE PRESSURE WAS ACHIEVED. BRAKE FLUID LEVEL WAS FULL AND NO LEAK WAS FOUND UPON INSPECTION OF BRAKE SYSTEM.

• 12/23/2017· SERVICE BRAKES

  VEHICLE BRAKE PEDAL VERY SOFT, SPONGY, AND SQUISHY AT ALL TIMES (EVEN WITH NEW BRAKE PADS, ROTORS, AND PROPERLY BLEED LINES). HAVE LOST BRAKES AT ONE POINT COMPLETELY, BRAKE PEDAL TOUCHED GROUND. I TRIED TO SLOW DOWN ON TOTALLY NORMAL ROAD CONDITIONS, MY ABS ENGAGED, BUT THE PEDAL WENT TO THE FLOOR AND DID NOT RETURN. THE TOP 10% OF THE PEDAL GIVES ME 10% BRAKING POWER, THE MIDDLE 80% OF THE PEDAL TRAVEL DOES NOTHING, AND ONLY THE BOTTOM 10% OF THE PEDAL, JUST BEFORE IT TOUCHES THE FLOOR, ACTUALLY PROVIDES ANY REAL BRAKING. AS A RESULT, THE REACTION TIME AND STOPPING DISTANCE IS TERRIBLE. THIS WILL CAUSE AN ACCIDENT AT SOME POINT. NHTSA IS INVESTIGATING, BUT NEEDS TO ACT AND ISSUE A RECALL FOR 2009 MURANO IMMEDIATELY.

• 12/23/2015· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES FAILED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. UPDATED 03/15/16*LJ

• 12/23/2013· AIR BAGS

  TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG SERVICE CHIME SOUNDED AND THE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 08V521000 (AIR BAGS ELECTRICAL SYSTEM) THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 51,000 WAS AND THE CURRENT 52,000.

• 12/22/2017· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS AND APPROACHING A STOP LIGHT OR STOP SIGN, THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD TO STOP THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO CORAL SPRING NISSAN (9350 W ATLANTIC BLVD, CORAL SPRING, FL 33071, PHONE (954) 753-1700) WHERE IT WAS DIAGNOSED THAT THE ABS ACTUATOR AND BRAKE MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.

• 12/22/2017· SERVICE BRAKES

  DRIVING TO WORK IN REGULAR COMMUTER TRAFFIC, STOP AND GO, APPROXIMATELY 15 TO 20 MPH. I WENT OVER A SMALL BUMP IN THE ROAD WHILE I WAS SLOWING DOWN, AND IMMEDIATELY THE BRAKE PEDAL WENT TO THE FLOOR. STOPPING DISTANCE WAS SEVERELY IMPACTED. I WOULD HAVE REAR-ENDED THE PERSON IN FRONT OF ME HAD TRAFFIC NOT MOVED FORWARD BY THAT POINT. BRAKES REMAIN VERY POOR, WITH NO REAL BRAKE PRESSURE UNTIL THE BOTTOM 10% OF PEDAL TRAVEL. ABS SENSOR IS LOCKED INTO THE "RELEASE" POSITION NOW, AND AS A RESULT, THE PEDAL HAS TO TRAVEL ALL THE WAY TO THE FLOOR BEFORE SEEING ANY IMPACT TO THE CAR SPEED. IF THIS HAD HAPPENED IN A SCHOOL PARKING LOT, I WOULD HAVE RUN OVER A CHILD. PLEASE PLEASE ISSUE A RECALL FOR THIS ABS MODULE THAT IS FAILING ON 2009 MURANOS. THERE ARE SO MANY PEOPLE WHO ARE HAVING THE SAME PROBLEM. IT IS ONLY A MATTER OF TIME UNTIL SOMEONE IS KILLED OR INJURED. THE REPAIR COSTS ARE OVER $2,500 FOR A NEW PART, WHICH MOST PEOPLE CANNOT AFFORD GIVEN THAT THE CAR IS 8 YEARS OLD AND PROBABLY ONLY WORTH $10,000. MINE HAS 60,000 MILES AND HAS ALWAYS BEEN WELL TAKEN CARE OF, SO THIS IS NOT AN AGE THING - IT IS A 2009 MODEL YEAR PROBLEM. PLEASE ISSUE A RECALL ASAP. IF A MAJOR ACCIDENT OCCURS AND YOU ARE AWARE OF THIS PROBLEM, THEN YOU ARE CULPABLE.

• 12/22/2016· STRUCTURE

  THE POWER LIFTGATE LATCH MECHANISM DOES NOT LATCH FULLY AFTER 3 OR 4 USES UNTIL THE NEGATIVE BATTERY TERMINAL IS REMOVED AND PUT BACK ON. THEN IT WORKS PROPERLY FOR A FEW TIMES, ULTIMATELY NOT LATCHING COMPLETELY AGAIN AND COMPLETELY DISABLING USE OF THE LIFTGATE. I BROUGHT VEHICLE TO NISSAN DEALERSHIP WHERE I WAS INFORMED THAT THE MECHANISM IS FAULTY AND POSSES A SAFETY ISSUE WHEN LIFTGATE DOESN'T SECURE ITSELF. THIS IS AN ONGOING ISSUE AND CANNOT PUT THINGS OR MY DOG IN THE BACK OF VEHICLE DUE TO THE RISK OF IT OPENING WHILE DRIVING. *TR

• 12/21/2017· SERVICE BRAKES

  STARTED ABOUT 6 MONTH AGO, WHEN I PRESS THE BRAKE TO STOP AT RED LIGHT, IT SUDDENTLY LOSE PRESSURE, MY BRAKE PADDLE WENT TO THE FLOOR, THE CAR STOPPED ABOUT FEW FEET FURTHER THAN NORMAL. I STEER TO THE SIDE TO AVOID HIT THE CAR IN FRONT. THEN I DROVE AGAIN, BRAKE BACK TO NORMAL. HAPPEN 2 MORE TIME AGAIN COUPLE MONTHS LATER. THEN A MONTH AGO, IT STAYED UNTIL I GOT TO WORK ABOUT 20 MILES AWAY. BACK TO NORMAL AFTER WORK. NOW, I HAVE THIS PROBLEM AGAIN, AND IT STAY LIKE THAT FOR 2 DAYS NOW, WON'T GO AWAY. I HAVE TO BRAKE REAL FAR AWAY TO STOP THE CAR. THE VEHICLE STOP LONGER DISTANCE, AND MY BRAKE WENT ALL THE WAY TO THE FLOOR.

• 12/21/2015· SERVICE BRAKES

  WHEN DRIVING THE 2009 NISSAN MURANO THE BRAKE PEDAL BEGAN TO LOSE ANY FIRMNESS AND IT WOULD GO ALL THE WAY TO THE FLOOR; THE BRAKES BARELY WORKED ENOUGH FOR ME TO GET HOME. MY HUSBAND TROUBLESHOT THE VEHICLE AND THERE WERE NO LEAKS, AIR IN THE SYSTEM, OR WORN BRAKE PADS. HE RESEARCHED AND FOUND THAT IF THE ABS FUSE IS REMOVED THE BRAKE PEDAL GOES BACK TO NORMAL WHILE DRIVING, BUT THERE WILL BE NO ANTI-LOCK BRAKES ONCE THE FUSE IS REMOVED. WHEN THE FUSE WAS REPLACED THE PEDAL KEPT THE FIRMNESS; THIS IS NOT A MECHANICAL ISSUE, BUT MORE LIKE AN ELECTRONIC PROBLEM WITH THE ABS.

• 12/21/2015· AIR BAGS

  PASSENGER SIDE AIR BAG "OFF" LIGHT IS ON. AIR BAG WARNING LIGHT IS BLINKING ON AND OFF. DEALER SAYS THE PASSENGER SEAT CUSHION HAS FAILED. NISSAN WILL NOT HELP AS THE CAR IS OUT OF WARRANTY! THE CAR HAD 30748 MILES ON IT ON 11/11/15 WHEN THE FAILURE OCCURRED, THIS HAPPENS MOVING OR NOT AND WITH PASSENGER OR NOT.

• 12/20/2019· AIR BAGS

  FRONT AND PASSENGER BAGS JUST WENT OUT. WAS NEVER INVOLVED IN A WRECK. VERY STRANGE. WORRIED SICK NOW ABOUT THE SAFETY OF DRIVING IT. PLEASE HELP *DT CONSUMER IS STILL WAITING FOR A RESPONSE.*JB

• 12/20/2017· SERVICE BRAKES

  BRAKES WILL GO ALL THE WAY TO THE FLOOR AND AT TIMES CAN NOT STOP THE CAR. THEY BLEEDED THE BRAKE LINE AND CHANGED THE FLUID, THEY REPLACED THE MASTER CYLINDER AND AFTER A MONTH IS IT ACTING UP AGAIN. NOW THEY ARE TELLING ME IS IS THE ABS SYSTEM. I ONLY HAVE 74000 MILES ON MY CAR AND IT SHOULD NOT BE HAPPEN. THIS SHOULD REALLY BE RECALLED. ONE DAY I WILL GET INTO AN ACCIDENT. I HAVE A FEW NEAR MISSES. THANK YOU

• 12/20/2017· SERVICE BRAKES

  WHILE DRIVING MY MURANO AND COMING UP TO A STOPLIGHT THE BRAKES FOR NO APPARENT REASON WERE SUDDENLY EXTREMELY SOFT THAT I HAD TO ALMOST FULLY DEPRESS THE BRAKE PEDAL TO THE FLOOR TO GET THE CAR TO STOP. I WAS ABLE TO GET THE CAR STOPPED BEFORE I ENTERED THE INTERSECTION AND NO ACCIDENT OCCURRED. I TOOK THE CAR TO MY LOCAL AUTO SHOP AND THEY DIAGNOSED AS THE ABS UNIT FAILED BUT I WOULD HAVE TO GO TO DEALER. WENT TO NISSAN DEALER WHO DID DIAGNOSTICS TEST WHICH INDICATED A BRAKE MASTER CYLINDER FAILURE EVEN THOUGH I SUGGESTED IT WAS THE ABS UNIT THAT HAD FAILED BASED ON MY MECHANICS DIAGNOSES. DEALER REPLACED BRAKE MASTER CYLINDER BUT DID NOT CORRECT THE BRAKE PROBLEM. THEY THEN REPLACED THE ABS HYDRAULIC UNIT WHICH DID CAUSE PROBLEM TO GO AWAY. TOTAL REPAIR COST WAS $2,479. WE HAVE A SECOND 2009 NISSAN MURANO THAT JUST HAD THE EXACT SAME THING HAPPEN TO ITS BRAKES. THERE IS CLEARLY A FAILURE IN THE ABS BRAKING SYSTEM THAT NISSAN IS CLEARLY IGNORING WHICH IS CLEARLY PUTTING CONSUMERS AT RISK OF INJURY OR DEATH. HOPE THE NTSB SPEEDS UP THEIR INVESTIGATION BEFORE SOME PERSON OR FAMILY DIES DUE TO THIS ABS BRAKING FAILURE

• 12/20/2017· SERVICE BRAKES

  I WAS DRIVING HOME FROM WORK, TRAVELLING AT A SPEED OF ROUGHLY 35MPH. I WENT OVER A SMALL BUMP IN THE ROAD AND WENT TO APPLY BRAKES AND THE BRAKE PEDAL WENT TO THE FLOOR. I WAS ABLE TO GET OFF THE ROAD WITHOUT INCIDENT. THE DEALERSHIP SAID I NEEDED A NEW MASTER CYLINDER. I REPLACED IT. A WEEK LATER DRIVING MY CHILDREN TO SCHOOL I WAS STOPPING NORMALLY WHEN AGAIN THE BRAKE PEDAL WENT TO THE FLOOR. NOW THE DEALERSHIP STATES THEIR "BEST GUESS" TO REPAIR IS TO REPLACE THE ABS ACTUATOR. THERE IS NO GUARANTEE THIS WILL REPAIR THE PROBLEM. THIS WAS ESCALATED TO THE LEVEL OF THE NISSAN ENGINEER BECAUSE THE DEALERSHIP (JEFF SCHMITT NISSAN IN BEAVERCREEK, OHIO) WHICH IS A CERTIFIED NISSAN DEALER COULD NOT DIAGNOSE THE PROBLEM INTERNALLY.

• 12/20/2011· ELECTRICAL SYSTEMFire

  10 MINUTES AFTER VEHICLE WAS PARKED, WITH DOORS LOCKED AND WINDOWS ROLLED UP, MY WIFE WAS ALERTED BY A PASSERBY THAT HER CAR WAS ON FIRE. FIRE STARTED IN THE FORWARD PASSENGER COMPARTMENT AND SPREAD THRU THE PASSENGER COMPARTMENT VERY RAPIDLY. VEHICLE WAS A TOTAL LOSS. VEHICLE HAD NO AFTERMARKET WORK AND HAD NOT BEEN INVOLVED IN ANY ACCIDENTS. ALL SERVICE WORK WAS PERFORMED BY A CERTIFIED NISSAN DEALER ON SCHEDULE.PROGRESSIVE INSURANCE INVESTIGATED AND FOUND OWNER NOT TO BE AT FAULT (CLAIM #[XXX] WAS PAID). I HAVE REQUESTED NISSANS INTERNAL INVESTIGATION ROOT CAUSE ANALYSIS REPORT TO DETERMINE CAUSE OF FIRE, BUT THEY WILL NOT RELEASE THE INFORMATION TO ME. I FEEL THEY HAVE SOMETHING TO HIDE . NISSAN POC[XXX] SHE WOULD NOT PASS ME UP THE CHAIN AT NISSAN SO THAT I COULD SPEAK TO SOMEONE OTHER THAN HER. CONCERN IS THERE MAYBE OTHER INCIDENCES OF NISSAN MURANO FIRES THAT ARE NOT BEING REPORTED. I WAS LUCKY THAT THE FIRE OCCURRED OUTSIDE THE HOME AND NOT IN THE GARAGE AT MY HOUSE WHERE IT IS ALWAYS PARKED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/19/2019· SERVICE BRAKES

  MY WIFE WAS DRIVING THE VEHICLE ON A FRIGID NIGHT AND SHE FELT THAT SHE NEEDED TO PUMP THE BRAKE UNTIL IT HITS THE FLOOR TO STOP, NEXT DAY AS SHE WAS DRIVING FROM OUR GARAGE IT JUST SLID OFF THE SLOPED DRIVEWAY. I NEEDED TO DRIVE HER TO WORK IN ANOTHER VEHICLE. I HAD THE BRAKE PADS REPLACED BECAUSE THE MECHANIC SUGGESTED THAT THE SPONGINESS OF THE BRAKE MIGHT GO AWAY IF I HAVE A NEW BRAKE PAD. AFTER THE REPLACEMENT IT WAS IF NOTHING WAS DONE TO THE BRAKES IT WAS STILLSPONGY.

• 12/19/2018· POWER TRAIN

  MY 2009 NISSAN MURANO WHICH I BOUGHT IN FEBRUARY 2014 FROM AN AUTHORIZED NISSAN DEALER (MORRIE'S MINNETONKA) HAD A FAULTY CVT TRANSMISSION. AFTER DEALING WITH THE PROBLEM FOR ALMOST A YEAR, WHICH INCLUDES BUT NOT LIMITED TO THE FOLLOWING: LOSS OF POWER, TRANSMISSION JERKING, TRANSMISSION SLIPPING, CVT COOLANT HOSE LEAKS AND FAILURES WHICH PUT MY LIFE, MY KIDS LIFE IN DANGER MULTIPLE TIMES. I REACHED OUT TO NISSAN USA WARRANTY OFFICE NUMEROUS TIMES FOR NO AVAIL AND ULTIMATELY REPLACED THE TRANSMISSION AT A COST OF $4,299. NISSAN REFUSED TO COVER THE COST AND COMPLETELY IGNORED MY REPEATED PLEA FOR A RESPONSE. I WOULD LIKE TO BRING THE ISSUE TO THE NHTSA HOPING YOU WILL 1) CONDUCT THE FAULTY CVT TRANSMISSIONS OF NISSAN. I LEARNT THAT THERE ARE PENDING LEGAL ISSUES THAT THE COMPANY IS DEALING WITH AS OF TODAY AND I AM HAPPY TO HAND OVER ALL MY VEHICLE INSPECTION DOCUMENTS IN ORDER TO HELP THE INVESTIGATION. 2) AS I MENTIONED EARLIER THE CVT TRANSMISSION ISSUE AND SUDDEN STOPS IN THE MIDDLE OF THE HIGHWAY REPEATEDLY PUT MY LIFE, MY KIDS LIFE AND OTHER DRIVERS AT RISK. I AM SURE OTHER NISSAN MURANO OWNERS ARE DEALING WITH THE SAME PROBLEM AND PURSUING THIS INVESTIGATION AND RESOLVING IN A TIMELY MANNER WILL PROTECT THE PUBLIC FROM UNNECESSARY DANGER CAUSED BY THE MANUFACTURER. 3) NISSAN SHOULD TAKE RESPONSIBILITY AND COVER OWNERS LIKE MYSELF FOR A MISTAKE THAT IN MY OPINION BIG ENOUGH TO DEMAND A RECALL.

• 12/19/2017· SERVICE BRAKES

  WHILE DRIVING MY VEHICLE, THE BRAKES BECAME SPONGY AND REQUIRED PUSHING THE PEDAL ALL THE WAY TO THE FLOOR TO STOP. I WAS ABLE TO DRIVE THE CAR TO A LOCAL AUTO SHOP AND THEY REPLACED THE MASTER BRAKE CYLINDER AND BRAKE BOOSTER, BUT THE CAR IS STILL HAVING PROBLEMS. NOW THEY SAY IT IS THE ABS SYSTEM.

• 12/18/2017· SERVICE BRAKES

  ONCE THE ABS HAS ENGAGED (SLIPPING ON SNOW), THE BRAKE PEDAL WILL GO TO THE FLOOR AND LOSES ALL PRESSURE. SO RATHER THAN JUST MOMENTARILY RELEASING THE BRAKE PRESSURE AND PULSATING IT ON/OFF, IT REMAINS IN THE OFF POSITION. THIS IS THE 5TH INSTANCE OF THIS PROBLEM OCCURRING FOR ME. NORMALLY THE BRAKES GO BACK TO NORMAL AFTER A DAY OR 2, BUT IT HAS NOW BEEN ONE WEEK. A QUICK GOOGLE SEARCH WILL SEE THAT THERE ARE HUNDREDS OF OTHER 2009 MURANOS THAT HAVE THE SAME PROBLEM. ONCE THE ABS FIRES, THE BRAKES LOOSE ALL PRESSURE. IT IS ONLY A MATTER OF TIME UNTIL SOMEONE IS KILLED. NISSAN IS QUOTING A $2,000 REPAIR BILL TO REPLACE THE ABS ACUTATOR, WHICH IS TOO EXPENSIVE FOR MANY PEOPLE TO FIX. PLEASE LOOK INTO THIS ASAP. DO A GOOGLE SEARCH FOR '2009 NISSAN MURANO LOSES BRAKE PRESSURE, OR ABS PROBLEMS"

• 12/18/2016· STEERING

  WAS AT LOWES WITH MY GRAND DAUGHTER WHEN THE STEERING WHEEL WAS LOCKED AND THE STEERING LOCK INDICATOR LIGHT WAS ON. VEHICLE WOULD NOT START DUE TO THE MALFUNCTION OF THE STEERING LOCK BOX. WEATHER WAS BAD AND A GENTLEMAN TRIED ASSISTING ME BUT TO NO AVAIL. AFTER LOOKING AT THE INDICATOR LIGHTS HE INFORMED ME HE HAD HEARD OF THIS ISSUE AND THE PROBLEM WAS IN FACT DUE TO A FAULTY STEERING LOCK BOX. I HAD NO CHOICE BUT HAVE THE VEHICLE TOWED TO MY TEMPORARY HOME AND HERE IT SITS. MY HOME FLOODED WITH 7' OF WATER MID AUGUST AND IS STILL UNINHABITABLE. I'M A GRANDMOTHER WITH LIMITED FUNDS AND REALLY CANNOT AFFORD TO SPEND THE LARGE SUM OF MONEY REQUIRED TO PAY FOR A KNOWN DEFECTIVE PART. DURING MY RESEARCH I FOUND OUT THAT NISSAN KNOWING THIS ISSUE HAS NOW IMITED THE WARRANTY TIME ON THIS KNOWN PROBLEM. I THANK GOD THIS OCCURRED IN A POPULATED AREA WHERE ASSISTANCE WAS READILY AVAILABLE AND NOT RURAL AS I QUITE OFTEN FIND MYSELF TRAVELING TO THESE AREAS. IS THIS A SAFETY ISSUE? ABSOLUTELY!! NISSAN SHOULD BE ASHAMED KNOWNING THIS PART IS DEFECTIVE AND REFUSES TO DO A MANDATORY RECALL. ANY ASSISTANCE WOULD BE GREATLY APPRECIATED IN THIS MATTER. THANKING YOU IN ADVANCE.

• 12/15/2017· SERVICE BRAKESCrash

  BRAKE FAILURE DUE TO LOSS OF BRAKE PRESSURE. AS I'M DRIVING OVER AN UNEVEN ROUGH SURFACE, I TRIED BRAKING AND LOSS BRAKE PRESSURE AS I HIT A BUMP. IT'S HAPPENED MULTIPLE TIMES IN THE PAST AS FAR BACK AS 12/2014. THE VEHICLE WAS TAKEN TO 2 DIFFERENT AREA NISSAN DEALERS. PRETTY COSTLY DIAGNOSTIC YIELDED NO PERMANENT SOLUTION, BECAUSE IT'S BACK AGAIN. I CALLED NISSAN CONSUMER LINE AND THEY SUGGESTED GOING BACK TO ANOTHER DEALERSHIP. PLEASE CAN SOMEONE VALUE THE TAX PAYERS LIVES AND DO SOMETHING BEFORE LIVES ARE LOST. PLEASE

• 12/15/2016· SERVICE BRAKES

  AFTER GOING OVER A BUMP IN THE ROAD WHILE BRAKING, THE BRAKE PEDAL BECAME VERY SOFT, REQUIRING THAT ONE PUSH THE BRAKE PEDAL ALMOST COMPLETELY TO THE FLOOR IN ORDER TO STOP THE CAR. THE BRAKES DID STOP THE CAR BUT REQUIRED GREAT FORCE, AND THE PEDAL WENT TO THE FLOOR. RETURNED TO NORMAL OVERNIGHT. THREE WEEKS LATER SAME THING HAPPENED AGAIN, THIS TIME AFTER HITTING A POTHOLE. WENT AWAY AFTER SEVERAL DAYS. THIRD TIME HAPPENED WITHOUT HITTING ANY BUMPS. DEALER SAYS IT IS ABS ACTUATOR AND WILL COST $2500 TO FIX. UNLESS IT IS FIXED, THOUGH, THE BRAKE PEDAL GOES TO THE FLOOR WITHOUT EVEN SLOWING THE CAR DOWN UNTIL THE LAST SECOND, AND YOU ARE NEVER SURE IT IS GOING TO STOP AT ALL!

• 12/14/2021· AIR BAGS

  The contact's daughter owns a 2009 Nissan Murano. The contact stated that upon starting the vehicle, the air bag warning light illuminated on the instrument panel. The contact's daughter called a dealer who informed her that there were no recalls on the vehicle and that an extensive repair would have to be performed on the vehicle. The contact then called the manufacturer who informed him that there were no recalls or warranties on the vehicle. The vehicle had yet to be repaired. The failure mileage was unknown.

• 12/14/2017· SERVICE BRAKES

  I WAS DRIVING ON A HIGHWAY AT ABOUT 55 MPH AND A DEER RAN IN FRONT OF MY CAR. I HIT THE BRAKES HARD BUT COULDN'T STOP IN TIME (THE DEER DIED) AND WHEN I DID FINALLY DID ACHIEVE A STOP I NOTICED MY BRAKES WENT ALL THE WAY TO THE FLOOR. THEY WERE VERY SPONGY AND TOOK A HUGE DISTANCE TO STOP THE CAR THE REST OF THE DRIVE HOME, EVEN AT SPEEDS UNDER 35 MPH. I THOUGHT MAYBE THE COLLISION CAUSED DAMAGE TO MY BRAKES SOMEHOW. A MECHANIC BLED MY BRAKES AND RESTORED FUNCTIONALITY, AND CAREFULLY INSPECTED EVERYTHING BUT COULD NOT FIND ANY DAMAGE. A FEW WEEKS LATER IT SNOWED AND WHEN MY CAR SLID ON SOME ICE WHILE BRAKING INTO A TURN, THE BRAKE PEDAL WENT TO THE FLOOR AGAIN. I HAD THE BRAKES BLED AGAIN AND THE VEHICLE THOROUGHLY INSPECTED BUT AGAIN THEY FOUND NOTHING. THEY RECOMMENDED REPLACING THE MASTER CYLINDER. BEFORE I COULD GET THAT WORK DONE, ANOTHER SNOW CAUSED SLIPPERY ROADS WHICH AGAIN CAUSED MY BRAKES TO GO SPONGY WHEN BRAKING ON A PATCH OF ICE. MY MECHANIC RECOMMENDED I CONTACT NISSAN AND DURING MY RESEARCH I FOUND HUNDREDS OF COMPLAINTS FOR 2009 NISSAN MURANOS WITH SIMILAR CONDITIONS AND RECOMMENDATIONS TO REPLACE THE ABS HCU (AVERAGE COST, $2500). TWO DIFFERENT NISSAN DEALERS AND THEIR CORPORATE REPS SAY THEY KNOW NOTHING OF THE PENDING NHTSA INVESTIGATION ON THIS PROBLEM.

• 12/14/2016· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2009 NISSAN MURANO. AFTER DRIVING OVER A POTHOLE, THE BRAKES FAILED TO FUNCTION AND THE EMERGENCY BRAKE HAD TO BE APPLIED. THE DEALER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

• 12/13/2021· AIR BAGS,UNKNOWN OR OTHER

  Passenger seat airbag code keeps flashing on with B1018 code present. Read that this is a common issue with Nissan vehicles and that’s it’s possible there is a recall.

• 12/13/2011· ELECTRICAL SYSTEM

  ALTERNATOR WENT OUT AND SENT VEHICLE INTO "FAIL SAFE" MODE AND STOPPED THE VEHICLE. MY WIFE WAS COMING ON FROM WORK AND IT PUT HER IN THE MIDDLE OF A BAD NEIGHBORHOOD. THIS IS THE SAME THING WITH THE MURANO FROM THE 2005 RECALLS. IT IS STILL HAPPENING AND NISSAN IS DOING NOTHING FOR THE NEWER VEHICLES. *TR

• 12/12/2017· SERVICE BRAKES

  I HAVE HAD 3 BRAKE ISSUES IN LESS THAN 2 WEEKS. MY VEHICLE HAS 74,000 MILES ON IT AND IS MAINTAINED PER MANUFACTURER RECOMMENDATIONS. BRAKE PADS AND ROTORS ARE A YEAR OLD AND PASSED INSPECTION. THE FIRST OCCURRENCE I WAS DRIVING 35 MPH AND HIT A MANHOLE COVER. THE BRAKES WENT SPONGY AND WENT TO THE FLOOR. I PUMPED THE BRAKES A FEW TIMES AND THEY RETURNED. THE SECOND OCCURRENCE I WAS DRIVING AROUND 40 MPH AND COMING AROUND A CURVE AND THE SAME THING HAPPENED. THE THIRD TIME IT WAS SNOWY AND VERY SLICK. UPON BRAKING ON A TURN, THE ABS ENGAGED AND I LOST ALL BRAKES AGAIN. THESE EXPERIENCES WERE VERY SCARY AS I HAD NOT CONTROL OVER MY VEHICLE. I USE THIS TO TRANSPORT MY GRANDCHILDREN AND THE FACT THAT I CAN LOOSE CONTROL OVER THE ABILITY TO STOP MY VEHICLE INTERMITTENTLY IS VERY ALARMING. THE DEALER REPLACED THE MASTER CYLINDER (WITH NO DOCUMENTED FAILURE). THE SECOND OCCURRENCE HAPPENED LESS THAN 5 DAYS LATER AND I BROUGHT IT BACK TO THE DEALER WHERE THEY REPLACED THE ABS HYDRAULIC CONTROL UNIT,WHICH COST $3000 FOR PARTS AND LABOR! THIS NEEDS TO BE RECALLED AS IT IS DANGEROUS. I HAVE LOST FAITH IN NISSAN AS THEY HAVE NOT ADDRESSED THIS ISSUE!

• 12/12/2017· SERVICE BRAKES

  BRAKES GO TO THE FLOOR BEFORE ENGAGING. DRIVING ON NORMAL PAVED ROAD WHEN A VEHICLE PULLED OUT IN FRONT OF US, ABS ENGAGED AND NOW WE HAVE NO BRAKES UNTIL TOUCHING THE FLOOR. WENT TO NISSAN FOR SERVICE AND THEY SAY IT IS THE ABS THAT NEEDS REPLACING, 2800.00. WE JUST HAD NEW BRAKES ON THE BACK LESS THAN 2 MONTHS AGO. THEY SAY DUE TO NUMEROUS COMPLAINTS ON NISSAN FORUMS THAT THEY BELIEVE IT IS AN ISSUE WITH THE ABS MALFUNCTIONING AND NOT SIMPLY REPLACING THE MASTER CYLINDER AS MANY PEOPLE HAVE REPLACED THIS PART FIRST ONLY TO NEED THE ABS REPLACED. WE TRIED PUMPING AND HOPING FOR A RESET BUT NOTHING HAS HELPED. NISSAN NEEDS TO DO A RECALL BEFORE A LIFE IS LOST DUE TO THIS KNOWN ISSUE. WE ARE THE ONE OWNER OF THIS VEHICLE, 2009 WITH LESS THAN 65,000 MILES ON THE CAR. NO ISSUES LEADING UP TO THIS NOR ANY INDICATOR LIGHTS GOING OFF.. I KNOW OUR SAFETY IS PRICELESS BUT IF US FOLKS ARE DOING THE RIGHT THING AND GETTING THESE REPAIRS DONE, THEN A RECALL GOES INTO AFFECT, I WOULD LIKE TO SEE SOME SORT OF REIMBURSEMENT.....

• 12/12/2015· VEHICLE SPEED CONTROL

  WHILE I WAS DRIVING ON A RURAL ROUTE, AT 9:10PM, THE CAR STARTED ACCELERATING WITHOUT MY FOOT. I PUT MY FOOT ON THE BREAK PEDAL. I STEPPED VERY HARD AND STARTED SLOWING DOWN. WHEN I LOOSEN THE PEDAL, THE CAR STARTED ACCELERATING. ALL THE SUDDEN I HEARD POPPING SOUND AND STARTED SLOWING DOWN. I THINK THAT WAS THE SOUND OF THE GAS PEDAL RELEASED. AT 9:15PM, THE GAS PEDAL WAS STUCK AGAIN. THE ACCELERATION WAS FULL AND REACHED TO THE 80 MILES VERY QUICKLY. I STEPPED THE BREAK PEDAL SLOWLY BUT VERY HARD THEN STARTED SLOWING DOWN. I TRIED TO PULL MY CAR ON THE SIDE OF THE ROAD BUT COULD NOT STOP. SO, I PUT THE GEAR INTO "N". I HARD THE GAS WAS STILL GOING. AS I STEPPED ON THE GAS PEDAL ONE MORE TIME, THE PEDAL WAS RELEASED, SO I COULD STOP. AS THE AREA DO NOT HAVE GOOD PHONE CONNECTIONS ANY WAY, I DROVE THE CAR AGAIN, SLOWLY, TO THE DEALER AND LEFT THE CAR THERE. IT WAS EXTREMELY DANGEROUS. IF THE DRIVER WAS MY WIFE, SHE PROBABLY HAD AN ACCIDENT. IF THE ROAD WAS ICY, IF DEER CAME OUT, IF THAT WAS IN CITY AREA OR IN OUR DRIVE WAY, I HAD VERY BAD ACCIDENT. WE BOUGHT THIS CAR IN THE MIDDLE OF AUGUST. TIRE PRESSURE RAMP IT ALWAYS ON, BUT EVERYTHING ELSE WAS GREAT UNTIL THIS. I WOULD NEVER WANT TO DRIVE THE SAME CAR EVEN AFTER A REPAIR. IT WAS AWFUL AND CAN NOT TRUST ANYMORE.

• 12/11/2017· SERVICE BRAKES

  YESTERDAY ON 12/10/2017 WAS COMING OUT OF MY NEIBH YESTERDAY ON 12/10/2017 WAS COMING OUT OF MY DEVELOPMENT ROAD ENTERING THE HIG YESTERDAY ON 12/10/2017 WAS COMING OUT OF MY DEVELOPMENT ROAD APROCHING AN INTERSECTION DRIVING MY NISSAN MURANO 2009. APLIED THE BRAKES AND THEY WENT DOWN ALL THE WAY AND THE CAR DID NOT STOP. I WENT THROUGH THE STOP SIGN INTO THE HIGHWAY WITH MY TWO DAUGHTERS 6 YEARS AND TENS YEARS OLD. I WAS SCARED. AVOIDED COLLISION FROM SEVERAL CARS ON THE HIGH WAY BY STEERING THE CAR OF THE ROAD TO THE GRASS. MY BRAKE PADS WERE SERVICED TWO MONTHS AGO BECOUSE THE SAMETHING HAPPENED. THE CAR DID NOT STOP WHEN I WAS PULLING OFF MY DRIVEWAY.

• 12/11/2008· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  TL*THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 60 MPH AT NIGHT, ON NORMAL ROAD CONDITIONS, THE EXTERIOR HEADLIGHTS SHUT OFF WITHOUT WARNING. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS BEFORE THE HEADLIGHTS RE-ACTIVATED. THE FAILURE RECURRED THREE TIMES, BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. THE WIPER WASHER AND DIMMER SWITCH WERE REPLACED UNDER THE FACTORY SERVICE WARRANTY. THE FAILURE MILEAGE WAS 609 AND CURRENT MILEAGE WAS 1,350. UPDATED 1/5/09 *CN UPDATED 01/09/09. *JB