2009 Lexus RX350

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/27/2014· ELECTRICAL SYSTEM,STRUCTURE

  ON OR ABOUT MARCH 5TH 2014, I ATTEMPTED TO OPEN THE TAILGATE ON OUR 2009 LEXUA RX350 AND ENCOUNTERED HOT MELTED RUBBER STICKING TO MY FINGERS. I REMOVED THE STICKY BLACK RUBBER FROM THE LOCK, BUT IT WAS DIFFICULT TO REMOVE THE TAR-LIKE MATERIAL. AS A CERTIFIED ELECTRICAL TECHNICIAN, I CONCLUDED THAT THE ELECTRICAL SWITCH ON THAT TAILGATE LOCK STUCK AND HEATED TO A POINT THAT MELTED RUBBER, MAKING A GOO-LIKE MATERIAL. PLEASE NOTE THIS ABOVE REFERENCED CAR WAS NOT IN THE SUN DURING THE TIME THE RUBBER MELTED. WE HAVE BEEN USING THIS VEHICLE WITHOUT USING THE TAILGATE LOCK WITH THE RUBBER BOOT, BECAUSE WE DO NOT LIVE WITHIN 80 MILES OF A LEXUS DEALER, NOT CAN PAY THE $295 TO REPLACE THE BOOT AT THIS TIME. *TR

• 12/24/2019· ENGINE

  THE OIL COOLER LINE IS MADE FROM RUBBER AND FAILED. THIS FAILURE LED TO THE LOSS OF ALL ENGINE OIL AND CAN CAUSE CATASTROPHIC ENGINE DAMAGE. THIS HAPPENED WHILE CAR WAS IN MOTION ON A CITY STREET.

• 12/24/2010· ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM

  WHEN THE SUV SHIFTS FROM 1ST TO 2RD GEAR THE ENGINE REVS UP ABOUT 1000 RPMS AND HESITATES 2-5 SECONDS BEFORE THE SHIFT TAKES PLACE. I CAN'T RELY ON POWER WHEN NEEDED BECAUSE OF THIS. IT'S NOT CONSTANT, ABOUT 30% OF THE TIME IT OCCURS. THE SAME THING HAPPENS WHEN DOWN SHIFTING. THE DEALER, KENDALL LEXUS OF EUGENE OREGON (RICK STRONG-SERVICE MANAGER) IS AWARE OF THE PROBLEM AND SAYS "TOYOTA WON'T PUT OUT A NEW CHIP TO FIX THE PROBLEM". RICK STRONG ALSO SAID" I TOLD THE SALESMAN HE SHOULD INFORM POTENTIAL BUYERS ABOUT THIS PROBLEM BEFORE THEY PURCHASE A VEHICLE". THIS PROBLEM IS ONGOING SINCE I BOUGHT THE VEHICLE.

• 12/23/2017· STEERING

  SERIOUS STEERING RACK POWER STEERING FAILURE/LEAKAGE, MECHANIC SAYS COMMON LEXUS AND TOYOTA PRODUCTS AND CAN LEAD TO CATASTROPHIC ACCIDENT BY LOSING STEERING AT HIGH SPEEDS. THANK GOD, NO ACCIDENT YET, JUST FACING $1600 REPAIR. PARTS AND LABOR, ONE YEAR WARRANTY. DO MANY PEOPLE HAVE TO DIE BEFORE THIS IS ADDRESSED??

• 12/23/2014· ELECTRICAL SYSTEM,STRUCTURE

  MELTED, GOOEY, RUBBER STRIP ON REAR HATCHBACK OPENER (CAUSED BY ELECTRICAL DOOR OPENER SWITCH OVERHEATING?) *TR

• 12/20/2010· VISIBILITY

  THE DRIVER SIDE OUTSIDE REMOTE MIRROR DOES NOT TILT DOWN WHEN SHIFTED INTO REVERSE. PASSENGER SIDE OUTSIDE MIRROR IS OPERATING NORMALLY. INTENT TO BRING VEHICLE IN FOR REPAIR. *TR

• 12/17/2010· STEERING,ENGINE AND ENGINE COOLING

  I WAS DRIVING MY 2009 LEXUS RX 350 DOWN A MAJOR SURFACE STREET WHEN MY POWER BRAKES AND STEERING WENT OUT. I ATTEMPTED TO DRIVE AGAIN AFTER MOVING TO A SIDE STREET, AND MY STEERING AND BRAKES WENT OUT 2 MORE TIMES, I THEN HAD MY VEHICLE TOWED TO MY LEXUS DEALER. THEY COULD NOT IDENTIFY THE REASON FOR THE PROBLEM. *TR

• 12/15/2014· POWER TRAIN

  THE VEHICLE ENGINE LIGHT COMES ON AND THE VSC, AND TRACTION LIGHTS ARE ON. HAVE SPEND OVER 500.00 ON TRANSISTOR AND MODULES TO CONTINUE TO HAVE NOTHING WORK. MOST RECENTLY, WAS ADVISED THAT I NEED A NEW TRANSMISSION AT $4,400. FOR A CAR WITH SUCH A GREAT REPUTATION, AND NOW SEEING ALL OF THE OTHER LEXUS OWNERS COMPLAIN ABOUT THEIR TRANSMISSION, ITS SEEMS AS IF THERE IS A TREND OF TRANSMISSION ISSUES THAT FOLLOW THESE VEHICLES. *TR

• 12/15/2014· STRUCTURE

  THE DASHBOARD IS MELTING AND FALLING APART. THIS IS A SAFETY ISSUE ESPECIALLY SINCE IT IS SUPPOSE TO PROTECT YOU DURING AN ACCIDENT. *TR

• 12/14/2016· STEERING

  WHILE GETTING MY INSPECTION AT THE LEXUS DEALER, THEY SHOWED ME THAT MY STEERING RACK IS LEAKING WITH LESS THAN 32,500 MILES ON THE CAR. THE CAR HAS NEVER BEEN DAMAGED OR DRIVEN RECKLESSLY AND GARAGED KEPT. THE CAR HAS BEEN MAINTAINED AND INCLUDES RECORDS. MY VOLVO 240 RACKS LAST 20-25 YEARS. SHAME ON LEXUS/TOYOTA ON A COMMON, SERIOUS ISSUE INVOLVING A PREMIUM BRAND. THIS SHOULD BE A RECALL ISSUE BECAUSE THE POWER STEERING COULD FAIL. THE LEXUS DEALER NOTED IT AS A "CAUTION TASK" WITH A RECOMMENDATION TO REPLACE THE RACK AND PINION ASSEMBLY. I HAVE WRITTEN IN THE DATE OF 14 DEC 2016 AS BEING OBSERVED. IT APPEARS TO HAVE STARTED LEAKING SOMETIME THIS YEAR. *TR

• 12/13/2016· UNKNOWN OR OTHER

  MY DASH IS CRACKED IN A COUPLE OF PLACES. ONLINE RESEARCH SHOWS THIS IS A COMMON PROBLEM, HOWEVER I SEE NO RECALL NOTICE. THIS SHOULD BE REPLACED BY LEXUS AS IT GREATLY REDUCES THE RESELL VALUE OF THE CAR.

• 12/08/2021· TIRES

  I AM WRITING TO ADDRESS FAULTY COOPER EVOLUTION TOUR 100V TIRES - TREAD SEPARATION IN 3 YEARS AND 5,102 MILES. ATTACHED ARE 2 DOCUMENTS THAT WILL INDICATE THE FOLLOWING: 12/05/2018 4 COOPER EVOLUTION TOUR 100V TIRES PURCHASED AT TIRE KINGDOM POMPANO BEACH FLORIDA $ 501.89 @ 81,140 MILES. 11/26/2021 4 MICHELIN PRIMACY MXM4 TIRES PURCHASED AT J M LEXUS MARGATE FLORIDA $1,035.92 @ 86,242 MILES. WE TRAVELED TO VENICE, FLORIDA ON 11/15/2021 AND RETURNED 11/19/2021. ON OUR RETURN TRIP THE CAR (2009 LEXUS RX350) BEGAN TO SHAKE AND VIBRATE VIOLENTLY! WE WERE SCARED AND CONCERNED FOR OUR SAFETY ! WE IMMEDIATELY BROUGHT OUR CAR TO J M LEXUS TO CORRECT THIS DANGEROUS SITUATION! THEY INDICATED TIRE TREAD SEPARATION HAD OCCURED, AND ALL 4 TIRES NEEDED TO BE REPLACED. INCIDENTALLY, I OWN 2 OTHER LEXUS RX350'S IN CONNECTICUT, AND I HAVE COOPER TIRES ON BOTH. NO PROBLEMS WITH THE 8 CONNECTICUT COOPER TIRES. IN SEARCHING YOUR WEB-SITE I NOTICE NHTSA RECALL No. – 19T-024 FOR COOPER EVOLUTION TIRES. THIS MAY BE APPLICABLE AND PROVIDE NHTSA SUPPORT FOR MY CLAIM OF FAULTY TIRES. IN RESPONSE TO THE ABOVE NHTSA GENERAL GUIDELINE BULLET POINT QUESTIONS: THE TIRES FAILED AND HAVE BEEN DISPOSED OF BY JM LEXUS. WE THOUGHT THE CAR WAS GOING TO CRASH IT WAS SHAKING SO VIOLENTLY! JM LEXUS DEALER DETERMINED THE CAUSE AS FAULTY TIRES. ONLY JM LEXUS EXAMINED THESE TIRES. NO WARNING LAMPS OR ALARMS. THIS PROBLEM FIRST APPEARED ON 11/19/2021 ON OUR RETURN TRIP (210 MILES) FROM VENICE FLORIDA TO POMPANO BEACH FLORIDA. TIRE SIZE 235 /55 R18 100V COOPER EVOLUTION TOUR. P.S. FROM THE VERY FIRST DAY THAT I BOUGHT THESE TIRES 12/05/18 I WAS SUSPECT OF THEM BECAUSE ALL 4 HAD AN EXCESS OF MATERIAL ON THE EDGE OF THE TIRES THAT WAS NEVER TRIMMED OFF PROPERLY ! I THESE MADE ME WONDER IF THEY WERE DEFECTIVE IN SOME MANNER ?

• 12/08/2008· POWER TRAIN

  UPON TAKING DELIVERY OF NEW RX350 I IMMEDIATELY NOTICED A TRANSMISSION WHINE. I FEEL IT IS A SAFETY FACTOR BECAUSE I AM CONSTANTLY THINKING OF THE PROBLEM AS I DRIVE. MY MIND IS NOT ON DRIVING AS IT SHOULD BE. I IMMEDIATELY WENT BACK TO DEALER AND SHOP FOREMAN DROVE THE CAR AND HEARD THE NOISE. HE SAID DON'T WORRY AS I HAVE A WARRANTY. THIS IS NOT A VIABLE ANSWER TO MY PROBLEM. WHAT IF I BREAK DOWN IN THE MIDDLE OF NOWHERE. TALKED WITH SALES MANAGER AND HE STATED WAIT UNTIL THE 2010 MODEL COMES OUT. HE WOULD NOT DO ANYTHING. *TR

• 12/06/2016· STRUCTURE

  MY LEXUS RX350 DASHBOARD AND WINDOORS ARE MELTING AND GET REALLY STICKY WHEN I PULL THE WINDOORS DOWN ALL THE STICKY MELTING BLACK RESIDUE GOT ON THE WINDOORS SO IT'S BEING A WHILE SINCE I WENT TO THE LEXUS DEALER THEY WERE NOT HELPING THEY SAID THAT I HAVE TO PUT MY NAME IN A WAITING LIST WHICH I DID NOW IT'S BEEN A WHILE EVERYTIME I CALL THEM THEY KEEP TELLING ME TO WAIT

• 11/30/2015· TIRES

  TL* THE CONTACT OWNS A 2009 LEXUS RX350 EQUIPPED WITH CAPITOL PRECISION TRAC II TIRES, SIZE 245/65R17. THE CONTACT STATED THAT THE VEHICLE SHOOK WHILE DRIVING VARIOUS SPEEDS. THE CONTACT BROUGHT THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIRE TREAD WAS SEPARATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 48,375 AND THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

• 11/30/2015· ENGINE

  I SAW WHITE SMOKE IN MY REAR VIEW MIRROR WHILE DRIVING ON A STREET. NO ENGINE LIGHTS APPEARED. I HAD BEEN DRIVING ON THE FREEWAY A FEW MINUTES EARLIER. I PULLED OVER AND CALLED MY LEXUS DEALER, WHO REGULARLY DOES MY MAINTENANCE. I HAD CAR TOWED TO DEALER, WHO SAID IT WAS THE VVTI OIL COOLER HOSE AND IT WOULD BE COVERED UNDER WARRANTY. NEXT DAY, DEALER TELLS ME THEY REPLACED THE VVTI HOSE BUT IT WAS STILL LEAKING. IT WAS A DIFFERENT RUBBER OIL HOSE AND WOULD NOT BE COVERED UNDER WARRANTY. I AM NOT HAPPY. I SEE THAT THIS HAS BEEN A PROBLEM WITH TOYOTA AND LEXUS SO WHY DIDN'T MY DEALERSHIP REPLACE THE VVTI HOSE DURING A ROUTINE OIL CHANGE AND WARN ME ABOUT THE RUBBER HOSE PROBLEM, SO I COULD REPLACE IT WITH A METAL ONE BEFORE IT LEAKED. I HOPE THERE IS NO ENGINE DAMAGE.

• 11/30/2009· VEHICLE SPEED CONTROLCrash

  TRAVELING EAST BOUND ON TEXAS HIGHWAY 380 IN DENTON COUNTY, TX. TRAFFIC SLOWED AS IT APPROACHED ENTRANCE RAMP TO I35 SOUTHBOUND. I APPLIED PRESSURE TO THE BRAKES TO DISENGAGE THE CRUISE CONTROL AND SLOW VEHICLE, NOTHING HAPPENED. DID THIS SEVERAL TIMES AND ALSO TRIED TO TURN CRUISE OFF FROM STEERING COLUMN LEVER. CRUISE DID NOT DISENGAGE, CAR DID NOT SLOW, MY VEHICLE RAN INTO THE REAR END OF THE ROCK HAULER TRUCK IN FRONT OF ME. *TR

• 11/23/2013· STEERING,SERVICE BRAKES, HYDRAULIC

  AFTER A ROUTINE OIL CHANGE AND MAINTENANCE SERVICE AT 94,000 I WAS INFORMED THAT THE POWER STEERING RACK AND PINION NEEDS REPLACEMENT FOR A FEE OF $1854, PLUS BRAKE PAD AND REPLACEMENT AND RESURFACING OF THE REAR ROTORS FOR $385. I FOUND NO EVIDENCE OF OIL LEAKAGE ON THE GARAGE FLOOR. *TR

• 11/22/2014· STEERING,SERVICE BRAKES

  WHILE BEING SERVICED FOR BRAKES FOR 3RD TIME , DEALER NOTICED TORN/LEAKING RT FRONT BOOT. APPEARS TO BE A MAJOR PROBLEM WITH THIS CAR. $15 PART, $475 LABOR. FORTUNATELY THIS WAS COVERED DUE TO 3RD PARTY EXTENDED WARRANTY BUT WITH THE NUMBER OF COMPLAINTS AND TSB'S ON THIS ISSUE, THE DEALER SHOULD HAVE COVERED. THIS NEGLIGENCE SHOULDN'T HAPPEN ON A PREMIUM BRAND, THIS WILL BE OUR LAST LEXUS. *TR

• 11/13/2012· EQUIPMENT

  TL* THE CONTACT OWNS A 2009 LEXUS RX350. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE GLOBAL POSITION SYSTEM UPDATED VERSION INSTALLED, HOWEVER THE GLOBAL POSITION SYSTEM FAILED TO REGISTER THE LOCATION AND THE MONITOR FACE BECAME BLANK. THE CONTACT BELIEVED THAT THE FAILURE COULD HAVE CAUSED A CRASH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE FAILURE AND CURRENT MILEAGE WAS 64,000. UPDATED 12/21/12*LJ THE NAVIGATION SYSTEM WAS REPAIRED IN OCTOBER 2012. UPDATED 01/09/13. *JB

• 11/12/2020· UNKNOWN OR OTHER

  MY DASH IS CRACKED AND FALLING APART. I WAS TOLD THERE WAS A RECALL ON THEM BUT I NEVER RECEIVED IT. WHEN I ASKED THE DEALERSHIP ABOUT IT, THEY TOLD ME THAT IT WAS PAST THE ALLOTTED TIME FRAME TO GET IT FIXED OR REPLACED. I PARK IN THE GARAGE AT HOME AND AT WORK.

• 11/12/2018· STEERING

  MY DEALER JUST TOLD ME THAT THE STEERING RACK KIT LEAKINGAND NEEDS TO BE REPLACED IMMEDIATELY. THIS COMMON PROBLEM IN LEXUS,IF THERE IS A PROBLEM WITH THIS, LEXUS SHOULD BE PAYING FOR IT, NOT ME. THE QUOTE IS FOR $1315

• 11/08/2009· POWER TRAINCrash

  MY 2009 LEXUS SUV TOOK OFF ON ITS OWN OUT OF A DRIVEWAY WHILE I WAS TRYING TO BACK OUT. I PUT THE CAR IN REVERSE, AND THE ENGINE BEGIN TO REV AND THEN THE CAR WAS UNCONTROLLABLE. IT ACCELERATED OUT THE DRIVEWAY, ACROSS THE STREET, INTO A YARD, AND FINALLY STOPPED WHEN IT HIT A HUGE TREE. THE CAR WAS TOTALED. *TR

• 11/05/2014· ENGINE

  VEHICLE STARTED LEAKING OIL AND WITHIN 50 YARDS LOST ALL ENGINE OIL. TOYOTA DEALERSHIP FOUND OIL COOLER PIPE HAD LEAKED AND THEY HAD TO REPLACE THE OIL COOLER ASSEMBLY - PARTS NUMBERS - 15767-31020, 11496-31010, 15785-31010. *TR

• 10/31/2013· STEERING

  I TOOK MY CAR IN FOR REGULAR SERVICE A COUPLE OF WEEKS AGO AND THEY RECOMMENCED SEVERAL THINGS, INCLUDING REPLACING THE POWER STEERING RACK DUE TO A LEAK. I GOT A SECOND OPINION BEFORE REPLACING IT AND THEY SAID IT SEEMED VERY ODD TO HAVE THAT AT SUCH LOW MILEAGE. I THEREFORE DID LOTS OF RESEARCH TO SEE IF I WAS JUST UNLUCKY AND HAVE FOUND MANY PEOPLE THAT OWN A LEXUS OR TOYOTA HAVE HAD THIS PROBLEM AT SUCH LOW MILEAGE. I HAVE ONLY EVER TAKEN MY CAR TO BE SERVICED AT LEXUS AS THEY STATE NEEDED, AND THEREFORE DO NOT BELIEVE THAT THIS PROBLEM SHOULD BE HAPPENING AND THINK IT'S COMPLETELY UNACCEPTABLE I SHOULD BE RESPONSIBLE FOR PAYING FOR THIS. IF THIS IS A SAFETY CONCERN (MY CAR DID NOT PASS INSPECTION DUE TO IT) HOW CAN LEXUS NOT RECALL THE PART AFTER SO MANY INCIDENTS? *TR

• 10/28/2014· STEERING

  DURING VEHICLE SERVICE TODAY, I WAS TOLD THAT THE RACK OF POWER STEERING IS LEAKING. I WAS CHARGED $1750 FOR REPLACING POWER STEERING RACK. AFTER LOOKING ON LINE, I FOUND THIS IS A COMMON PROBLEM FOR RX 350 WITH LOW MILEAGE . THIS IS A SAFETY ISSUE LEXUS SHOULD RECALL AND TO FIX THE PROBLEM. *TR

• 10/25/2017· STRUCTURE,VEHICLE SPEED CONTROL,SERVICE BRAKESCrash

  TAKATA RECALL - MY AIR BAG NEVER DEPLOYED ON IMPACT. AS I WAS BRAKING TO PARK OUTSIDE MY GARAGE DOOR, THE CAR SUDDENLY ACCELERATED EXTREMELY FAST. MY LEXUS WENT THROUGH THE GARAGE DOOR AND I WAS BRAKING BUT MY SUV DIDN'T STOP UNTIL IT HIT THINGS IN THE GARAGE THAT STOPPED ME. I EVEN PLOWED INTO A PIECE OF EQUIPMENT THAT WENT OUT THE BACK WALL OF THE GARAGE

• 10/16/2017· STEERING

  I TOOK MY RX350 FOR REGULAR SERVICE AND ASKED FOR THE STEERING TO BE CHECKED SINCE IT MADE NOISE AND DID NOT FEEL SECURE WHEN MAKING HARD OR SHARP TURNS AND WHEN PARKING IN TIGHT SPOTS. I WAS INFORMED THAT MY RACK & PINION ASSEMBLY WAS LEAKING POWER STEERING FLUID AND IT COULD BE HAZARDOUS IF NOT ADDRESSED. IT NEEDED TO BE REPLACED. THE LEXUS ESTIMATE WAS $2000! GIVEN THE AGE, I HAD LESS THAN 80K MOSTLY LOCAL AND HIGHWAY MILES ON THE SUV. WHEN I RESEARCHED COST ESTIMATES I FOUND THAT THIS WAS A COMMON OCCURRENCE. I BELIEVE LEXUS SHOULD ACCEPT RESPONSIBILITY AND RECALL THESE VEHICLES AND REIMBURSE THE OWNERS WHO HAD TO PAY OUT OF POCKET! AFTER I SAVED UP TO PAY FOR THE REPAIR THE COST WAS $2058.11!

• 10/10/2008· SEAT BELTS

  MY WIFE WAS DRIVING CAR AFTER PICKING KIDS UP FROM SCHOOL. DURING DRIVING MY 8Y/O DAUGHTER DISCONNECTED REAR SEAT BELT TO REACH DOWN AND PICKUP A DROPPED TOY. SEAT BELT RETRACTED AROUND MY DAUGHTERS NECK CHOKING HER. MY STOPPED CAR AND TRIED TO GET BELT TO RELEASE. IT JUST GOT TIGHTER AROUND MY DAUGHTERS THROAT. POLICE WERE CALLED BY CELL PHONE AND HAD TO CUT BELT TO RELEASE IT FROM MY DAUGHTERS NECK. *TR

• 10/05/2022· UNKNOWN OR OTHER,ENGINE

  Oil leaked substantially while driving on the Highway. As we were slowing down on WB I-94 due to construction, our red oil light was on, and then flashing. The car was driven for about 1.5 miles from the initial lit to a safe location (local Honda dealership) where it was determined that the vehicle was no longer drivable. Engine light and all other warning lights were also on as we arrived in the Honda service garage. Upon inspection, 4 quarts of oil were lost and Lexus service center later confirmed that the rubber oil cooler tubes were broken and had to be replaced by the metal ones. Both Lexus Service & Lexus Corp had confirmed that the defective parts for Lexus RX350 year models 2007 - 2011 were installed. They later issued a campaign to have them replaced with the metal tubes. The incident was quite a safety hazard to us (my wife and I) because had we maintained our normal highway speed, there could have been a catastrophic engine failure due to low or no oil. If this happened at night, we would have been stranded on the highway and in the worst case scenario, the engine would have blown up and could have caused fire. After filing a complaint with Lexus Corp and seeking reimbursement for the repairs, Lexus refused to accept the claim, saying that my car was out of warranty. They claimed that notices were sent out, but we never received such notices. The initial representative said the notice was sent out September 2014, but the case manager later said it was October 2015 (very inconsistent here). Meanwhile, I had another recall service done on April 4, 2016, which overlapped with their extended warranty campaign period (01.31.16 to 03.02.19) for these defective tubes, but we were never notified about this. The fact that Lexus did not issue a recall campaign for this is erroneous. Sudden catastrophic engine failures or potential failures is definitely a safety concern. This issue has been documented widely online and is prevalent within the Lexus community.

• 10/03/2023· ENGINE AND ENGINE COOLING,STRUCTURE

  The contact owns a 2009 Lexus RX350. The contact stated that the dashboard had started to crack, causing the dashboard to become sticky. Over time, there was a glare coming from the dashboard which obstruct the contact’s vision while driving. The contact stated that there was condensation in the headlight housings. In addition, there was a puddle of oil was discovered leaking from the vehicle while parked in a parking garage. Due to the failure, the vehicle was towed to an independent mechanic where the engine oil cooler pipe was replaced. The manufacturer was notified of the failure and the contact was informed that each of the failures had been covered under warranty; however, the warranties had expired. The vehicle was not repaired. The engine cooler hose had been replaced. The failure mileage was approximately 125,000.

• 09/30/2014· STEERING

  I TOOK CAR IN FOR REGULAR SERVICING AND THE MECHANIC SAID THERE IS A POWER STEERING LEAK AND THE RACK AND PINION WOULD NEED TO BE REPLACED. APPARENTLY, THIS IS A VERY COMMON PROBLEM WITH THE LEXUS RX 350. WHY HASN'T THERE BEEN A RECALL? *TR

• 09/28/2019· STEERING

  MY 2009 LEXUS RX350 HAS 84000 MILES ON IT AND I HAVE JUST FOUND OUT THAT THE RACK AND PINION IS LEAKING OIL. THE CAR HAS BEEN WELL TAKEN CARE OF AND CAREFULLY DRIVEN SINCE IT WAS BOUGHT BRAND NEW SO IT IS A SURPRISE. AFTER SEARCHING ONLINE, IT TURNS OUT IT IS A VERY COMMON PROBLEM AND A SAFETY ISSUE. A LOT OF PEOPLE HAVE VOICED THEIR CONCERN WHILE LEXUS HAS NOT RECALLED THIS 2009 MODEL AS THEY HAVE DONE FOR 2008.

• 09/25/2023· ENGINE

  Oil line ruptured spilling causing loss of most engine oil on road and potentially ruining engine. Vehicle currently is at Toyota dealership being rep[aired so is available for inspection. Oil on road of course a safety hazard. Oil line rupture was confirmed by Toyota service department. Vehicle had to be towed into repair shop. Rupture occurred spontaneously while drive at 45 MPH on road. No warning lamps on prior to episode and car was driving fine.

• 09/23/2020· UNKNOWN OR OTHER

  WHILE DRIVING, MY DASH LIGHTS WILL COME ON FOR NO REASON. ABS, BRAKE, VSC OFF, TIRE PRESSURE AND THE CAR STABILITY. WHEN TAKEN TO A LOCAL OREALLY STORE, NO CODES WERE DETECTED. ONCE I TURNED OFF THE CAR AT HOME AND RESTARTED, THE LIGHTS TURN OFF. THIS HAS HAPPENED TWICE WHILE DRIVING ON THE HIGHWAY.

• 09/14/2020· AIR BAGS

  THE DASH ABOVE THE PASSENGER AIR BAG STARTED CRACKING AND A THICK, STICKY SUBSTANCE CONTINUES TO SEEP OUT. THE VEHICLE IS KEPT IN A GARAGE AND THE ONLY PLACE THE DASH IS CRACKING IS DIRECTLY ABOVE THE AIRBAG.

• 09/13/2019· ELECTRICAL SYSTEM

  THE TRUNK LATCH RUBBER BOOT MELTED. POSSIBLE ELECTRICAL ISSUE. THE RUBBER FEELS LIKE SOFT TAR & LEAVES MARKS THAT ARE QUITE DIFFICULT TO WASH OFF. CAR LOCATION IS NOT ONE OF THE HOTTER STATES. LOOKS LIKE A MALFUNCTION OF ELECTRICAL WIRES...BEHICLE WAS STATIONARY WHEN DISCOVERED, NOT POSITIVE IF OCCURRED WHILE IN MOTION OR NOT.

• 09/12/2025· ELECTRICAL SYSTEM

  Odometer Fraud. The contact purchased a 2009 Lexus RX 350. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 123,676, and at the time of registration, it was discovered that the mileage was 250,000.

• 09/11/2021· ENGINE

  I have had my 2009 RX350 serviced regularly at Lexus of Maplewood. When I had it routinely serviced earlier this week, the service representative told me that I need to replace the oil cooler hoses with updated pipes and gaskets to prevent an oil hose failure that could cause major engine damage. The cost of this repair will be $595.90. In researching this problem online, it appears that this risk was identified early in the life of this generation of vehicle and the hose was replaced with another rubber hose. Now, the service rep is recommending replacement of the hose again, this time with a metal pipe. There are multiple reports online of 2009 RX350 owners who have experienced the leaks and loss of oil, oftentimes resulting in major engine repair. My vehicle only has 111,000 miles on it. I reported the problem to Lexus, but they claim the vehicle is beyond any extended warranty. A major spontaneous oil leak and subsequent engine freeze up while driving on the freeway could be catastrophic.

• 09/11/2019· ENGINE

  NOTICED HUGE PUDDLE OF OIL UNDER CAR AFTER PARKING IN DRIVEWAY. HAD CAR TOWED TO LEXUS DEALER. FOUND OIL COOLER RUBBER HOSE RUPTURED. REPLACEMENT LINE IS NOW CONSTRUCTED OF METAL. THIS APPEARS TO BE A COMMON ISSUE ON THESE VEHICLES AS EVIDENCED IN VARIOUS LEXUS FORUMS.

• 09/09/2010· POWER TRAIN

  TL* THE CONTACT OWNS A 2009 LEXUS RX350. THE CONTACT STATED WHILE DRIVING INTO TRAFFIC AND SLOWING DOWN, THEN MOVING AGAIN AT ABOUT 2MPH, THE TRANSMISSION DOES NOT SHIFT INTO THE RIGHT GEAR, IT LURCHES AND SPUTTERS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY RAN A DIAGNOSTIC TEST. THEY INFORMED HER THERE WAS NOTHING WRONG WITH THE TRANSMISSION AND THAT WAS THE DESIGN OF THE VEHICLE. ALSO, IT IS THE ELECTRONIC TRANSMISSION THAT TRIES TO ANTICIPATE WHAT THE DRIVER OF THE VEHICLE SHOULD DO NEXT BECAUSE IT IS THINKING FOR YOU. THE MANUFACTURER WAS ALSO CALLED AND STATED THERE WAS NOTHING THAT COULD BE DONE AND THAT WAS THE DESIGN OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000.

• 09/04/2013· STEERING

  DEALERSHIP SAID THERE IS A LEAK . THE STEERING COULD FAIL. NEED TO REPLACE RACK AND PINION SYSTEM. *JB

• 08/31/2017· ENGINE

  OIL COOLANT MANIFOLD. RUBBER HOSES WHICH ARE HIGH PRESSURE HOSES BURST. ENGINE ISSUES AFTERWARDS DUE TO IMMEDIATE AND EXTREME OIL LOSS. DRIVING AT 55 MPH ON HIGHWAY. LEXUS DEALER STATED THE REPLACEMENT PART IS ON "NATIONAL BACK ORDER, MORE THAN 3,000 UNITS". I HAVE HAD THE VEHICLE FIXED AS IT IS A PRIMARY VEHICLE FOR MY FAMILY. LEXUS STATES THEY WILL NOT REIMBURSE UNLESS IT IS FIXED AT A LEXUS DEALER....THOUGH THEY DO NOT HAVE THE REPLACEMENT PART! NO LOANER WAS OFFERED. COST $321.00 FOR AFTERMARKET PART. THERE IS A SERVICE CAMPAIGN ON THIS ISSUE; SCZLC AS OF 08/01/2014, OBVIOUSLY THEY ARE AWARE OF AN ISSUE.

• 08/30/2017· STEERING

  INSPECTION AT LEXUS DEALER REVEALED LEAKS AND TORN BOOT ON STEERING RACK AND PINION. DEALER SAID REPAIR NOT POSSIBLE.MUST REPLACE ENTIRE RACK AND PINION ASSEMBLY.58,000 GENTLE MILES.

• 08/28/2018· STEERING

  MY LEXUS HAS UNDER 20,000 MILES ON IT AND IT HAS BEEN GARAGE KEPT AND NOT SEEN WINTERS. MY DEALER JUST TOLD ME THAT THE STEERING GEARBOX NEEDS TO BE REPLACED IMMEDIATELY. THIS CAR IS IN PERFECT SHAPE AND HAS HARDLY BEEN DRIVEN. IF THERE IS A PROBLEM WITH THIS, LEXUS SHOULD BE PAYING FOR IT, NOT ME. THE QUOTE IS FOR $1450.

• 08/28/2017· ENGINE

  THE OIL COOLER MANIFOLD WHICH HAS RUBBER HOSES LEAKED COMPLETELY OUT. THE NEW PARTS HAVE A SOLID METAL HOSE, NOT RUBBER! I BELIEVE LEXUS OBVIOUSLY KNEW THE RUBBER HOSES WERE A CHEAPER METHOD OF COOLING, THOUGH THEY ARE "HIGH PRESSURE" AND SHOULD HAVE BEEN METAL AT THE TIME OF MANUFACTURING THE VEHICLE! I HAVE SEEN BLOG AFTER BLOG OF PEOPLE WITH THE SAME ISSUE. OIL ALL OVER MY DRIVEWAY AND AGAIN, I BELIEVE THE MOTOR HAS BEEN DAMAGED DUE TO DRIVING HOME (UNAWARE THERE WAS AN ISSUE) UNTIL I SAW THE OIL EVERYWHERE UNDERNEATH AND ON THE SIDE OF THE MOTOR.

• 08/27/2014· STEERING

  I TOOK OUR 2009 LEXUS RX 350 IN FOR ROUTINE 60K MILE SERVICE AND WAS NOTIFIED BY THE SERVICE ADVISER OF A POWER STEERING LEAK WHICH WOULD REQUIRE THE REPLACEMENT OF THE RACK AND PINION MECHANISM. WAS QUOTED A COST OF $1700 - $1800 FOR THE REPLACEMENT. I DENIED THE SERVICE RECOMMENDATION. AFTER RESEARCHING THIS ISSUE, IT BECAME CLEAR THAT THIS IS A RECURRING PROBLEM WITH THIS VEHICLE AND I FILED A COMPLAINT WITH NHTSA. THIS IS CLEARLY A SAFETY ISSUE WHICH TOYOTA/LEXUS SHOULD ADDRESS. *TR

• 08/26/2011· AIR BAGS

  PASSENGER SIDE AIRBAG SYSTEM OF LEXUS RX 350 (2009) WILL NOT WORK FOR LIGHT WEIGHT PERSON WHOSE WEIGHT IS LESS THAN 90 LBS WHILE OTHER AUTOMAKER?S PASSENGER SIDE AIR BAG SYSTEM WORKS FOR PERSON EVEN WHOSE WEIGHT IS AROUND 60 LBS. OWNER?S MANUAL DOES NOT SPECIFY REQUIRED OR SUGGESTED WEIGHT OF A PERSON FOR WHICH PASSENGER SIDE AIRBAG SYSTEM DESIGNED TO FUNCTIONING. DEALERSHIP SAID AFTER ADJUSTING ZERO WEIGHT CALIBRATION, IT WAS DESIGNED AS SUCH WAY AND COULD NOT FIX THE ISSUE. THIS ISSUE MAY HAVE SOME CONCERN FOR FAMILIES THOSE WHO HAVE LIGHT WEIGHT FAMILY MEMBER LESS THAN 90 LBS WHEN SELECTING THIS MODEL. *TT

• 08/22/2014· AIR BAGS,STRUCTURE

  I OWN A LEXUS SUV, MY THIRD LEXUS/TOYOTA BRAND VEHICLE. SO I TRUSTED THE SAFETY AND RELIABILITY. ONE DAY EVERYTHING IS FINE. THE NEXT DAY, I SEE A SMALL CRACK IN THE LOWER PART OF THE DASHBOARD OF THE PASSENGER SEAT. LITERALLY, ONE DAY FINE AND THE NEXT CRACKED AND WITHOUT A SINGLE INCIDENT THAT CAUSED IT. IN JUST A MATTER OF WEEKS, MY ENTIRE LEFT DASHBOARD IS CRACKING AND CHIPPING AND IT CONTINUES TO SPREAD AND DETERIORATE DAY BY DAY. I AM SHOCKED AND ALARMED! I DO NOT TRUST THAT THIS DASHBOARD IS SAFE AS I AM GREATLY CONCERNED THAT THE AIR BAG (S) WILL BE COMPROMISED. I AM ALSO CONCERNED THAT IT COULD COMPONENTS INTEGRAL TO THE OPERATION OF THE VEHICLE. THIS IS WELL-KNOWN ISSUE WITH TOYOTA AND LEXUS (AFFECTING TENS OF THOUSANDS OF VEHICLES) YET LITTLE TO NO ACTION HAS BEEN TAKEN AND I RESPECTFULLY REQUEST A RECALL. IT HAS BEEN COVERED EXTENSIVELY IN NEWS STORIES, ON THE WEB AND BY DEALERSHIPS CONCERNED ABOUT CUSTOMER SATISFACTION AND SAFETY. THERE ARE ALSO KNOWN TO BE INTERNAL DOCUMENTS BY TOYOTA THAT ACKNOWLEDGES THE PROBLEM. I CONTACTED LEXUS CORPORATE AND IT SENT ME TO A LOCAL LEXUS DEALER TO DOCUMENT THE ISSUE AND THIS WENT BACK TO LEXUS CORPORATE. THIS LANGUISHED FOR MANY WEEKS WITHOUT FOLLOW UP AND THEN MY CLAIM WAS UNCEREMONIOUSLY DENIED AND WITHOUT EXPLANATION. I AM GREATLY CONCERNED. THANK YOU FOR YOUR TIME AND ATTENTION. *TR

• 08/19/2016· UNKNOWN OR OTHER

  BACK DOOR OPENER MELTED RUBBER BOOT HANDLE COVER FOR THE REAR LATCH. ITS PART IN THE GARAGE WHEN NOT IN USED AND THE CAR IS BEING DRIVEN ABOUT 1000-2000 MILES A MONTH.