2009 Jeep Grand Cherokee

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2013· POWER TRAIN

  HAD TRANSFER CASE RECALL COMPLETED IN OCTOBER HAD NO PROBLEM BEFORE NOW CANNOT PUT TRANSFER CASE INTO NEUTRAL. HAD CAR BACK TO MY DEALER 7 DIFFERENT TIMES TWICE THEY KEPT IT FOR A FEW DAYS WHEN I GET HOME IT WILL NOT GO INTO NEUTRAL ALSO CAR WAS IN A DEALER IN LANSING MI. ONCE AND IT WAS IN A HENDERSON NV DEALER IT IS NOW DEC. 29 AND IT WILL NOT GO INTO NEUTRAL HAD IT IN NEVADA 2 TIMES. JEEP CUSTOMER SERVICE IN AUBURN MI.DON'T WANT TO HELP. *TR

• 12/27/2014· ENGINE

  WHEN THE RED LIGHT TURNED GREEN, I TRY TO PROCEED ACROSS THE INTERSECTION WHEN THE CAR JUST DIED. THE RADIO CONTINUED TO PLAY BUT I HAD NO POWER STEERING. I MANAGED TO PULL OVER AND TURN ON MY FLASHERS. MEANWHILE THE RADIO CONTINUED TO PLAY. I PUT THE CAR IN PARK AND TRY TO START THE CAR AGAIN AND IT DID INDEED START. IF I HAD BEEN DRIVING ON I75 GOING 70MPH AND THE CAR STALLED I WOULD BE IN HUGE TROUBLE. THE GOODYEAR MECHANIC COULD NOT FIND THE PROBLEM. *TR

• 12/26/2018· ELECTRICAL SYSTEM

  WENT IN TO THE STORE CAME OUT PUT MY KEY IN AND IT DOES NOT START ALL THE DASH LIGHTS COME HAD IT TOWED HOME MY SON CAME OVER PUT KEY IN AND IT STARTED RIGHT UP ONE WEEK LATER THE SAME THING HAPPEN IT NOT READING MY KEY ALL THE TIME

• 12/21/2019· ELECTRICAL SYSTEM,ENGINE

  I WAS DRIVING THE OTHER DAY AND ALL THE SUDDEN I HIT A BUMP AND THE KEY FOB FALLS OUT OF THE IGNITION CUTTING THE ENGINE COMPLETELY OFF. SO I WAS COASTING WITH NO ENGINE OR POWER. LUCKILY I PUT IT IN TO NEUTRAL AND IT STARTED BACK UP. THIS COULD HAVE BEEN VERY DANGEROUS. ALSO MY KEY WILL NOT RELEASE WHEN I AM TRYING TO TURN THE CAR OFF SO I HAVE TO LEAVE IT ON SOMETIMES AND IT HAS KILLED MY BATTERY. MOST OF THE TIME IT WILL RELEASE AFTER A CLICKING NOISE I CAN TURN IT TO THE OFF POSITION AND IT WILL RELEASE. IT HAS COST ME TWO BATTERIES AND A NEW KEY

• 12/21/2017· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  VEHICLE SHIFTS INTO LOWER2ND GEAR WHILE DRIVING AT HIGHWAY SPEEDS ACCORDING TO OWNERS MANUAL THIS IS CALLED LIMP MODE AND NEEDS TO BE STOPPED PLACED IN PARK AND TURN IGNITION OFF AND RESTARTED TO CONTINUE DRIVING THIS HAS HAPPENED TO ME AND OTHERS

• 12/19/2011· ENGINE AND ENGINE COOLING

  TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT CONSTANTLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FOUR OCCASIONS AND A NEW THERMOSTAT WAS INSTALLED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 45,000.

• 12/11/2015· UNKNOWN OR OTHER

  DRIVER-SIDE AND PASSENGER-SIDE INTERIOR DOOR HANDLES BOTH (AT DIFFERENT TIMES) JUST BROKE FOR NO REASON AND STARTED CRUMBLING IN PIECES. IT STARTED ABOUT A YEAR AGO. I ASKED ABOUT IT AT OUR DEALERSHIP. THEY INFORMED ME THERE WERE NO RECALLS OR ANYTHING. I LOOKED IT UP ONLINE AND SAW THAT THERE HAVE BEEN MANY JEEP CHEROKEES HAVING THIS SAME ISSUE AND NO ONE UNDERSTANDS WHY THERE HAS BEEN NO RECALL ON THIS COMMON PROBLEM. MY HANDLES HAVE GOTTEN SO BAD THAT I AM AFRAID OF THE SAFETY ISSUE FOR MY FAMILY AND I NOW. OF COURSE THE VEHICLE WAS STATIONARY, AS WE WERE TRYING TO GET OUT OF THE VEHICLE WHEN BOTH OF THE HANDLES DID THIS.

• 12/08/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THE KEY BECAME STUCK AND FAILED TO EJECT FROM THE IGNITION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE FAILURE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATELY FAILURE MILEAGE WAS 81,249. UPDATED 1/16/15*CN THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. UPDATED 4/26/2016 *JS UPDATED 9/8/2017*CN

• 12/07/2014· POWER TRAIN,ELECTRICAL SYSTEM

  VEHICLE WOULD NOT START. COMPLETELY DEAD. VEHICLE WAS TOWED TO DEALER. DEALER SAID BATTERY WAS BAD. REPLACED BATTERY. VEHICLE WAS OK FOR 3 DAYS. SAME PROBLEM OCCURRED. THIS TIME DEALER FOUND VEHICLE WAS NOT GETTING PROPER VOLTAGE TO TRANSMISSION. NEEDED WIRING HARNESS REPLACED. VERY EXPENSIVE REPAIR JOB. LUCKY FOR ME I HAVE A "LIFETIME" WARRANTY ON POWER TRAIN. I AM WONDERING IF THE TRANSMISSION WOULD STOPPED WORKING IF I WAS MOVING??? I TALK TO SOME WITH A 2007 MODEL AND THE SAME THING HAPPENED. *TR

• 12/04/2014· STEERING,ELECTRICAL SYSTEM

  WE WERE DRIVING AT APPROX 55 MPH (NOT BRAKING OR TURNING) WHEN SUDDENLY THE VEHICLE LOST ALL ACCELERATION, THE GAS AND MPH AS WELL AS DIRECTIONAL AND TEMPERATURE GAUGES WENT DARK/DROPPED TO ZERO, THEN THE CAR LOST POWER STEERING. WE WERE ABLE TO PULL OFF THE SIDE OF THE ROAD, PLACE THE CAR INTO PARK, REMOVED THE KEY, AND THEN RETURNED THE KEY AND RESTARTED THE CAR. THE CAR THEN STARTED NORMALLY. *TR

• 11/22/2013· ENGINE

  TL* THE CONTACT OWNS A 2009 JEEP CHEROKEE. THE CONTACT STATED THAT AFTER HAVING THE ELECTRONIC KEY FOB REPLACED, THE VEHICLE STARTED TO SPORADICALLY STALL WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,000 AND THE CURRENT MILEAGE WAS 88,000.

• 11/21/2016· FUEL/PROPULSION SYSTEM

  EVERY TIME I FUEL MY CAR FUEL BACKS UP THE THE FUEL FILLER NECK AND SPILLS ALL OVER THE GROUND THIS SEEM TO BE A PROBLEM NOT ONLY IN JEEP CHEROKEES BUT IN THE WRANGLER TOO FROM WHAT I UNDERSTAND THIS IS A EVERY FUEL UP ONGOING PROBLEM

• 11/18/2021· STEERING,ELECTRICAL SYSTEM

  My vehicle has stopped 3 times this year without warning. Twice while I was driving and once while my daughter was driving. There is a click sound and the radio and everything on in the vehicle goes. The vehicle begins to slow down. Luckly when this happened there were no cars around so each time we are able to stop the vehicle wait a second and start the vehicle without an issue. This is a very dangerous issue and this needs to be fixed ASAP.

• 11/17/2016· POWER TRAIN

  TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IN THE PARK POSITION WITH THE KEYS OUT OF THE IGNITION, IT BEGAN TO INDEPENDENTLY ROLL BACKWARDS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). THE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.

• 11/10/2015· ENGINE

  UPPER RADIATOR HOSE ELBOW FAILED ALLOWING IMMEDIATE LOSS OF ALL COOLANT FLUID. THE BARB ON THE END OF THE PLASTIC ELBOW BROKE OFF ALLOWING THE HOSE TO SLIP OFF THE ELBOW. THIS OCCURRED WHILE DRIVING AND RESULTED IN IMMEDIATE CHECK ENGINE LIGHT AND OVERHEATING OF ENGINE. THE DRIVING WAS BEING DONE BY A FIRESTONE TECHNICIAN THAT WAS TEST DRIVING THE VEHICLE AFTER A FRONT END ALIGNMENT. BASED ON COMMENTS BY OTHER OWNERS OF THE SAME VEHICLE THIS IS A COMMON OCCURRENCE ( HTTP://WWW.CHEROKEESRT8.COM/FORUMS/SHOWTHREAD.PHP?T=50508).

• 11/08/2013· VEHICLE SPEED CONTROL

  I WAS DRIVING ON THE LONG ISLAND EXPRESSWAY AND AS I WAS TRYING TO ACCELERATE, THE GAS PEDAL STOPPED WORKING AND THE CAR SLOWED DOWN. I ATTEMPTED TO PRESS DOWN ON THE GAS PEDAL AGAIN, TO NO AVAIL. THE CAR STARTED TO DECELERATE. I HAD TO PUT MY HAZARD LIGHTS ON AND GET ON THE SHOULDER. I PUT MY FOOT UNDER THE GAS PEDAL TO SEE IF ANYTHING WAS STUCK UNDER IT, BUT THERE WERE NO FOREIGN OBJECTS. LUCKILY, I WAS NOT HIT AND I WAS IN THE RIGHT HAND LANE. THIS WAS A VERY POTENTIALLY DANGEROUS SITUATION. *TR

• 10/28/2025· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  My car is driving okay but it’s having some electrical issues and it shuts down.

• 10/25/2016· ELECTRICAL SYSTEM

  CAR IN PARK, REMAINS ON AFTER KEY HAS BEEN TURNED OFF AND REMOVED. KEY IS NEW AND REPLACED THIS YEAR. APPEARS TO BE SOMETHING IN THE IGNITION/ELECTRICAL SYSTEM.

• 10/24/2019· ELECTRICAL SYSTEM

  THE CAR WILL NOT START WITH IGNITION FOB. THIS HAPPENS UNPREDICTABLY. IT HAS BEEN DOING THIS FOR A LONG TIME. WE THOUGHT IT WAS THE BATTERY BUT NOW, WITH A NEW BATTERY IT STILL OFTEN WILL NOT START. IF WE WAIT FOR SOME UNKNOWN PERIOD OF TIME IT EVENTUALLY CRANKS AND STARTS. WE NEVER KNOW WHEN AND IF WE CAN LEAVE OR VISA VERSA FOR RETURNING HOME. WHEN EVER THIS HAPPENS THE VEHICLE IS STATIONARY IN LEGAL PARKING PLACE. HOWEVER, IT HAS CUT OFF WILL DRIVING.

• 10/24/2015· EXTERIOR LIGHTING

  VEHICLE EQUIPPED WITH HIGH INTENSITY DISCHARGE LAMPS,WITH AUTOMATIC HEADLAMP LEVELING SYSTEM,THE SYSTEM HAS BECOME IN OPERATIVE AND HEAD LIGHTS DO NOT SEARCH OUT FAR ENOUGH TO PROVIDE A SAFE VIEWING AREA ON LOW BEAM. A POTENTIAL SAFETY ISSUE WITH NIGHT DRIVING.

• 10/21/2013· EQUIPMENT ADAPTIVE/MOBILITY

  THE VEHICLE SHUT OFF WHILE IN MOTION AND WILL REFUSE TO START MULTIPLE TIMES OVER A PERIOD OF 1.5 MONTHS. THE VEHICLE SHUT OFF ON ME 3 TIMES WHILE I WAS IN MOTION APPX DATE 7/1/13, 5 TIMES, 7/3/13,2 TIMES 7/4/13, 2 TIMES 7/10/13, 3 TIMES 7/12/13, 7/30/13 12 TIMES IN THE MONTHS OF AUGUST AND EARLY SEPTEMBER THE VEHICLE IS SUPER UNSAFE THE DRIVER NEVER KNOWS WHEN IT WILL SHUT OFF, ANDMULTIPLE TIMES EVEN AFTER THE GANLEY JEEP DIAGNOSED THE TRUCK AND I PAID FOR EVERY TIME THE VEHICLE WENT TO THERE TO GET REPAIRED C/O THE SAME ISSUE. THE DEALER SHIP DID GIVE ME LOANER VEHICLE BUT THEY NEVER REPAIRED MY VEHICLE AND NOW THE DEALER SHIP REFUSES TO WORK ON MY VEHICLE.I DID NOTIFY DAMILER CHYRSLER, THEY GAVE ME A CLAIM NUMBER CLAIM NO. # CASE #:[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 10/19/2011· ELECTRICAL SYSTEM

  JEEP CHEROKEES STALL WHILE BEING DRIVEN....THEY CUT OFF WITHOUT ANY WARNING...THE REASON THEY CUT OFF WHILE IN MOTION IS DUE A WIRING HARNESS DESIGN FLAW, BUT JEEP IS KEEPING THIS MATTER A SECRET AND THEY DENY THEY HAVE A PROBLEM THROUGHOUT THE COUNTRY...SOMEONE OR SOME AGENCY NEEDS TO INVESTIGATE THIS MATTER IN ORDER TO SEE HOW SERIOUS AND WIDESPREAD THIS PROBLEM IS, SURF THE INTERNET AUTO SITES REGARDING ALL THE JEEP CHEROKEES THAT STALL OUT WHILE BEING DRIVEN. I DO NOT WANT TO SEE ON THE NEWS THAT A DRIVER WAS KILLED WHEN HIS OR HER CHEROKEE STALLED CAUSING A MASSIVE WRECK AND DEATHS....THAT IS WHY I AM REPORTING THIS MATTER. *TR

• 10/14/2014· ENGINE

  THIS IS THE THIRD INCIDENT SINCE AUGUST OF THIS YEAR. LATEST INCIDENT OCCURRED TODAY, OCTOBER 14, 2014. IN EACH INCIDENT, THE ENGINE SUDDENLY GOES INTO A ROUGH IDLE AND EVENTUALLY STALLS WITH LOSS OF POWER. I HAVE BEEN ABLE TO STEER THE CAR OFF THE ROAD AND SWITCH BETWEEN OFF/START POSITIONS UNTIL THE VEHICLE STARTS. THE VEHICLE RUNS NORMALLY AFTER THESE INCIDENTS WITH NO "CHECK ENGINE" LIGHT DISPLAYED. REPORTED THE INCIDENT TO CHRYSLER AND THEY TOLD ME THIS YEAR JEEP WAS NOT IN SCOPE OF THEIR RECENTLY ANNOUNCED RECALL FOR THE SAME PROBLEM. *TR

• 10/12/2015· ELECTRICAL SYSTEM

  IGNITION SWITCH TURNS OFF UNEXPECTEDLY. HAPPENS WHILE DRIVING CAUSING VEHICLE TO SHUT DOWN. HAS HAPPENED AT HIGHWAY SPEEDS AND NEARLY CAUSED AN ACCIDENT. THIS HAS HAPPENED MULTIPLE TIMES. OCCURS WHILE VEHICLE HAS BEEN IN MOTION, AT VARIOUS SPEEDS ON CITY STREETS AND HIGHWAYS. DEALER TOLD ME THERE IS A RECALL FOR THE SWITCH ON OTHER MODEL YEARS BUT NOT MINE.

• 10/10/2011· AIR BAGS

  EVERY TIME I MOVE THE FRONT SEAT THE AIR BAG LIGHT COMES ON. I HAVE TO PUSH THE SEAT BACK AND FORTH TO GET IT TO GO OFF. OR IT WILL STAY ON. I TOOK IT IN 8/16/2010 THE REPLACE THE SEAT BELT BUCKLE THIS IS NOT WHAT IT WAS. THE AIR BAG LIGHT COMES ON EVERYTIME YOU MOVE THE RIGHT FRONT SEAT. I JUST HOPE THE AIR BAG DOES NOT COME OUT. *KB

• 10/05/2020· VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE

  TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE ACCELERATOR PEDAL SEIZED. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO STOP. THE CONTACT MENTIONED THAT THE VEHICLE WAS SHIFTED INTO NEUTRAL TO SLOW THE VEHICLE. IN ADDITION, AFTER THE FAILURE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE CONTACT INFORMED A LOCAL MECHANIC OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

• 09/27/2014· POWER TRAIN

  WHILE DRIVING MY CAR SUDDENLY WOULD NOT GO INTO GEAR, I HAD TO PUT MY CAR IN NEUTRAL MY DRIVING. ENGINE LIGHT CAME ON AS WELL. THIS HAPPENED APPROXIMATELY THREE DAYS AFTER I HAD THE RECALL DONE FOR THE TRANSFER CASE AT CHAMPION CHRYSLER DEALERSHIP. I TOOK IT BACK IN JULY AND THEY TOLD ME I NEEDED A NEW TRANSFER CASE WHICH I ENDED SPENDING A 1000 TO REPLACE. PICKED UP THE CAR AND AS SOON AS I DROVE IT OFF THE SAME THINGS HAPPENED. I HAD TO SHIFT TO NEUTRAL BEFORE GOING INTO 3RD GEAR. TOOK THE CAR BACK TO CHAMPION CHRSYLER AGAIN AND THEY SAID IT WAS THE SOLENOID. I JUST SPENT ANOTHER 1000 TO GET THAT FIXED. THEY SAID THIS SHOULD DEFINITELY FIX THE PROBLEM. SPOKE TO CHRYSLER CORP. ON FIRST INCIDENT AND SERVICE MGR NO LUCK. SPOKE TO SERVICE MGR ON 2ND FIX AND NO LUCK. LONG STORY SHORT GETTING THE RECALL FIX COST ME 2000 WHEN IT SUPPOSE TO BE FREE OF CHARGE. CHRYSLER'S RECALL SOLUTION FOR THE TRANSFER CASE IS COSTING CONSUMERS MORE OUT OF POCKET. I HAD NEVER HAD TO PUT MY CAR IN NEUTRAL BEFORE GETTING THE RECALL DONE. *TR

• 09/26/2019· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  TOOK OUR JEEP TO THE DEALERSHIP AFTER THE KEY FOB KEPT GETTING STUCK IN THE IGNITION AND WOULDN'T RELEASE. THEY SAID IT WAS THE WIN MODULE THAT NEEDS TO BE REPLACED AND THE KEY WOULD HAVE TO BE REPROGRAMMED FOR THAT WIN MODULE! WELL, SINCE THEN, WE'VE NOTICED THAT WHEN WE ARE ABLE TO GET THE KEY OUT (FROM HITTING ABOVE THE IGNITION TO GET IT TO RELEASE, OR WAITING AN HOUR FOR IT TO EJECT ON IT'S OWN) THE RADIO WILL KEEP PLAYING, SO WE HAVE TO TURN IT OFF, ALL OF THE DASH LIGHTS STAY ON, IT STILL DINGS IF THE DOOR IS OPEN AND ACTS LIKE THE KEY IS IN IT AFTER BEING REMOVED. NOW WE'RE RUNNING INTO MORE ISSUES WHILE WE'RE DRIVING WHERE IT STARTS GLITCHING AND THE COMPUTER MAKES ALL KINDS OF TERRIBLE SCARY SOUNDS AND HAS ACTUALLY POWERED DOWN ON US! NOW THE BATTERY IS DEAD AND WON'T START EVEN WITH A JUMP! MOST ISSUES STARTED OUT WHILE IN PARK AND JUST TRYING TO REMOVE KEY FOB, THAT LASTED A FEW MONTHS AND IT STILL DROVE FINE. UNFORTUNATELY, THE ISSUES HAVE CONTINUALLY GOTTEN WORSE AND I'M AFRAID TO DRIVE IT WITH MY FAMILY SINCE IT POWERED DOWN WHILE DRIVING DOWN THE STREET!

• 09/26/2017· POWER TRAIN

  TRANSMISSION WILL DISENGAGE WHILE DRIVING AT ANY GIVEN SPEED. THE ONLY WAY TO CORRECT IT IS TO COAST TO A STOP, PUT THE TRANSMISSION IN PARK THEN SHUT OFF THE ENGINE AND RESTART. ONLY THEN WILL CAR BECOME DRIVABLE AGAIN. THIS IS EXTREMELY HAZARDOUS WHEN ON THE INTERSTATE OR EXPRESSWAY. CHECK ENGINE LIGHT COMES ON AND A CODE P2767 IS ALWAYS PRESENT WHEN THIS OCCURS. MY JEEP MECHANIC SAYS ITS AN EXPENSIVE REPAIR AS THE TRANSMISSION HAS AN INTERNAL SERVO SHORT AND HAS TO BE DISASSEMBLED TO REPAIR IT. MY JEEP ONLY HAS 56,685 ON THE ODOMETER. NOT COVERED UNDER WARRANTY AND I AM TOLD IS A COMMON PROBLEM WITH THIS MODEL TRANSMISSION. SOMEONE IS GOING TO GET KILLED TRYING TO COAST TO A STOP OR ACCELERATING TO GET ONTO A INTERSTATE WHEN THE TRANSMISSION SHUTS DOWN. HAPPENS AT ANY SPEED. TURNING, GOING STRAIGHT, HIGHWAY OR RURAL ROADS, BUMPS OR NO BUMPS, UPHILL OR DOWNHILL. COMES WITHOUT WARNING. ENGINE RPMS INCREASE BUT CAR IS JUST COASTING.

• 09/26/2011· TIRES

  FRONT TIRES SEPARATED AT THE INNER SECTION OF TIRE. THE GROOVED SECTION OF TIRE SEPARATED FROM SIDEWALL CAUSING AN INSTANT BLOWOUT AND LOSS OF STEERING CONTROL. PASSENGER TIRE FAILED COMPLETELY. DRIVER SIDE HAS SAME WEAR AND SEPARATION BUT DID NOT FAIL AT THIS POINT. *TR

• 09/22/2022· UNKNOWN OR OTHER

  Passenger mirror did not pass state safety inspection because it became cloudy from the automatic defroster mechanism. Vehicle inspector informed us this was the case, mirror has not been otherwise damaged in an accident, we will pay $500 to replace it. Component is available for inspection. Has been cloudy for several years, this is the first time it failed state inspection.

• 09/22/2014· STRUCTURE,VEHICLE SPEED CONTROLCrash

  ON AUGUST 26, 2014, THIS 2009 JEEP GRAND CHEROKEE LAREDO 4X4 VEHICLE WAS INVOLVED IN AN ACCIDENT CAUSING SERIOUS CERVICAL AND SPINAL INJURIES TO A PEDESTRIAN. THIS VEHICLE WAS IN A PARKED POSITION, ACCELERATED WITHOUT THE DRIVER TOUCHING THE ACCELERATOR PEDAL, KEPT MOVING FORWARD ON ITS OWN ACCORD UNTIL THE VEHICLE ULTIMATELY STOPPED AFTER STRIKING A BUILDING METAL STAIRCASE. PLEASE INVESTIGATE THIS SAFETY ISSUE TO PREVENT FURTHER PERSONAL INJURY AND, OR PROPERLY DAMAGE. *TR *JS *JS *JS

• 09/20/2013· ELECTRICAL SYSTEM

  WHILE DRIVING ON A FREEWAY THE CAR STALLED AND HAD DIFFICULTY CONTROLLING THE CAR TO THE ROAD SHOULDER. THE CAR WAS RESTARTED AFTER STOPPING FOR FEW MINUTES. THE CAR DEALERSHIP COULD NOT IDENTIFIED FAILURE CODE. THIS HAPPENED AGAIN IS AUGUST 2013 AND MOST RECENTLY ON SEPTEMBER 19, 2013. THE LAST TIME THE CAR WOULD NOT START AND IT WAS TOWED TO THE DEALERSHIP. I AM WAITING FOR THEIR DIAGNOSES. *TR

• 09/16/2014· ELECTRICAL SYSTEM

  I PURCHASED A USED 2009 GRAND CHEROKEE LIMITED ABOUT 1 YEAR AGO. SINCE THEN, I HAVE HAD NOTHING BUT ELECTRICAL PROBLEMS WITH THE VEHICLE. OVER THE PAST 6 MONTHS, I HAVE HAD IT INTO THE SAME DEALERSHIP APPROXIMATELY 10+ TIMES FOR THE SAME REASON, ELECTRICAL. CLEARLY CHRYSLER IS AWARE THERE IS AN ISSUE, AS THEY HAVE REPEATEDLY PICKED UP THE REPAIR TAB SINCE I STARTED AN ACTUAL CLAIM WITH CHRYSLER CUSTOMER SERVICE. I WILL START THE VEHICLE UP TO TEN TIMES NO PROBLEM, THEN STOP SOMEWHERE COME BACK TO START VEHICLE AGAIN AND IT JUST WONT START. CHRYSLER CUSTOMER SERVICE HAS DRAGGED THEIR FEET SO FAR, AND THEIR FOLLOW UP HAS BEEN POOR AT BEST. ALL THE DEALERSHIP HAS DONE IS CONTINUE TO RE DIAGNOSE THAT THERE IS A DIFFERENT PROBLEM EACH TIME AS I THE CONSUMER CONTINUE TO PAY THOUSANDS FOR THE FAULTY ELECTRICAL, AND CHEAP PARTS THAT HAVE BEEN ENGINEERED IN MY TRUCK. ONCE AGAIN, THE CONSUMER FOOTS THE BILL FOR CORPORATE AMERICAS SHORTCOMINGS. THEIR IS DEFINITELY A PROBLEM WITH CHRYSLERS WIRELESS IGNITION CYLINDER, VERY SIMILAR TO THE GM RECALL ON IGNITIONS IF YOU ASK ME. NOW I HAVE NO VEHICLE AGAIN AS I SIT HERE WAITING FOR CHRYSLER TO DO SOMETHING, COMPLETELY ON CHRYSLERS TIME CLOCK. FOR WHAT WE SPEND ON THESE VEHICLES TODAY, THE PRODUCTS AND SERVICE PROVIDED BY JEEP AND CHRYSLER HAVE MADE ME SICK TO MY STOMACH. I WILL NEVER BUY ANOTHER JEEP PRODUCT IN THE NEXT 30 YEARS THAT I PURCHASE VEHICLES DUE TO THE POOR QUALITY OF PARTS, AND THE TERRIBLE FOLLOW UP AND SERVICE BY CHRYSLER CORPORATION... *TR

• 09/10/2014· ENGINE

  ON TWO OCCASION MY CHECK ENGINE LIGHT CAME ON. BOTH TIMES THE THERMOSTAT GAGE KEPT GOING UP AND DOWN. ON BOTH OCCASION I TOOK THE VEHICLE TO HAVE IT CHECKED. ON THE SECOND OCCASION THAT THIS HAPPENED I WAS TOLD THAT A TECHNICAL SERVICE BULLETIN HAD BEEN ISSUED FOR THIS PROBLEM. (PULL CODE #P2181) I WAS ALSO TOLD THAT I HAD TO TAKE THE VEHICLE TO A DEALER TO HAVE IT TAKEN CARE OF. SINCE THIS IS A MANUFACTURING ISSUE I FELT THAT IT SHOULD BE TAKEN CARE AT NO COST TO ME BUT WAS INFORMED THAT I WOULD NEED TO IN FACT PAY FOR THIS UPDATE. (NOT ONLY DO I NEED TO PAY BUT I ALSO HAVE TO TAKE TIME OFF FROM WORK TO HAVE THIS DONE). *TR

• 09/08/2014· TIRES

  TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE TIRE PRESSURE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. IMMEDIATELY FOLLOWING, THE FRONT PASSENGER SIDE TIRE LOST AIR PRESSURE. THE DEALER STATED THAT THE VALVE STEM WAS CORRODED AND FRACTURED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 28,200.

• 09/02/2015· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 63 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE KEY FOB WAS REPLACED, BUT THE FAILURE PERSISTED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED FOR A SECOND TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

• 08/31/2011· TIRES

  I WAS WRITING TO YOU TO COMPLAIN ABOUT TPMS SENSORS THAT ARE REQUIRED ON VEHICLES THESE DAYS. AS A FAST LUBE OPERATOR, WE ARE EXPERIENCING MORE AND MORE TPMS SENSORS BREAKING APART WHEN JUST TRYING TO GET THE CAP OFF TO AIR UP A CUSTOMERS TIRE. WE HAVE ALSO HAD INSTANCES WHERE THE SENSOR BROKE AS SOON AS WE PUT THE AIR CHUCK ON THE VALVE STEM TO AIR UP THE TIRE. AS YOU CAN IMAGINE, WHEN THIS HAPPENS, THE CUSTOMER EXPECTS US TO PAY FOR THE REPLACEMENT OF THE SENSOR BECAUSE IT WASN'T BROKEN WHEN THEY GOT THERE. SOMETHING NEEDS TO CHANGE. IT MIGHT FORCE US TO QUIT CHECKING PEOPLES TIRE PRESSURE WHICH IS WHY THEY WERE INVENTED TO BEGIN WITH (THE WHOLE FIRESTONE-FORD EXPLORER SAGA). THESE SENSOR NEED TO BE MADE OUT OF A DIFFERENT MATERIAL OR REMOVED FROM VEHICLES ALL TOGETHER. *TR

• 08/28/2013· POWER TRAIN

  TL* THE CONTACT OWNS A 2009 JEEP GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WOULD NOT DOWN SHIFT. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS APPLIED THE VEHICLE WOULD OVERHEAT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THERE WAS A CIRCUIT IN THE DOWN SHIFT MODE THAT WOULD HAVE TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. *TT

• 08/26/2018· VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

  HAVE OWNED USED 2009 JEEP GRD.CHRKE. FOR 10 MONTHS 2 MONTHS IN TO OWNING NOTICED AT TIMES VEHICLE WOULD LOOSE POWER. PRESSING GAS PEDAL DID NOTHING. HAD TO PULL OVER SHUT JEEP OFF, WAIT A MINUTE THEN START JEEP BACK UP. THIS WORKED AND THE PROBLEM WENT AWAY. BUT OVER THE MONTHS IT BECAME MORE FREQUENT. I TOOK IT BACK TO DEALER AND HE COULD NOT FIND ANYTHING WRONG. NO CODES FROM ENGINE. I HAVE HAD THE NECESSARY MAINTENANCE DONE ON THE JEEP. THIS WEEK THE PROBLEM BEGAN ON FRIDAY AND CONTINUES ON. MY JEEP WILL NOT GO OVER 25 MPH. TAKING IT TO AUTHORIZED DEALER AND JEEP REPAIR ON MONDAY. BUT HAVING READ THE COMPLAINTS ON THIS SITE I HAVE VERY LITTLE FAITH THIS PROBLEM WILL BE FIX!!! EVEN THOUGH MY COMPLAINT MIMICS SEVERAL OF THE COMPLAINTS SENT IN TO THOSE THAT MANUFACTURER JEEPS!!!

• 08/25/2017· ELECTRICAL SYSTEM

  MY VEHICLE IS A 2009 WITH THE EXACT ISSUE AS THE 2010. PLEASE REFERENCE BELOW FOR SAFETY RECALL/CONCERN: NHTSA CAMPAIGN NUMBER: 10V200000 REMEDY: DEALERS WILL INSPECT AND REPLACE THE WIN MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE AUGUST 23, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403. NOTES: CHRYSLER'S RECALL CAMPAIGN NUMBER IS K08. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV . HTTP://WWW-ODI.NHTSA.DOT.GOV/OWNERS/...OD_IDS=781815#

• 08/24/2015· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE KEY BECAME STUCK BETWEEN THE START AND RUN POSITION. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

• 08/22/2018· STEERING,ELECTRICAL SYSTEM,ENGINE

  VEHICLE RANDOMLY SHUTS OFF WHILE DRIVING AT ANY SPEED AND THE STEERING IS LOST. THIS HAPPENS WHILE DRIVING AND HAS HAPPENED AT 60MPH AS WELL AS 35. THERE IS NO WARNING BEFORE IT HAPPENS. EXTREMELY DANGEROUS.

• 08/18/2015· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE DAMAGED KEY ERROR MESSAGE ILLUMINATED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE VEHICLE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.

• 08/16/2011· ENGINE AND ENGINE COOLING

  TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, ALL OF THE WARNING LIGHTS WOULD ILLUMINATE AND THE VEHICLE WOULD STALL. DURING THE FAILURES, THE CONTACT HAD A HARD TIME MANEUVERING THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WOULD ALSO NOT IMMEDIATELY RESTART. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONATCT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR AN INSPECTION. THEY OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 50,000.

• 08/14/2013· WHEELS

  TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE TIRE HAD A SLOW LEAK. THE VEHICLE WAS TAKEN TO A TIRE SHOP FOR INSPECTION WHERE THEY STATED THAT THE VALVE STEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000.

• 08/13/2013· WHEELS

  TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 65 MPH, THE REAR PASSENGER SIDE TIRE DEFLATED. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND THE CONTACT NOTICED THAT THE VALVE STEM RETRACTED INSIDE THE RIM. THE VEHICLE WAS INSPECTED BY A TOWING COMPANY WHO STATED THAT THE VALVE STEM WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED ON THE FRONT PASSENGER SIDE TIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,500.

• 08/11/2011· VEHICLE SPEED CONTROL

  VEHICLE SUFFERS LOSS OF ACCELERATION. THIS CAN OCCUR WHEN MERGING INTO TRAFFIC, ATTEMPTING TO PASS. ROUTINELY HAPPENS AFTER TRAVELING ON INTERSTATE AT CONSISTENT SPEED BUT HAS HAPPENED WHEN ATTEMPTING TO MERGE ONTO OR OFF INTERSTATE. THERE HAVE ALSO BEEN OCCASIONS WHEN VEHICLE APPEARED TO BACKFIRE DISCHARGING PLUME OF WHITE SMOKE. DIAGNOSTICS AT THE DEALERSHIP DID NOT SHOW ANY PROBLEMS BUT WHEN A COMPUTER WAS HOOKED UP TO THE VEHICLE, IT CAPTURED UNEXPLAINABLE READINGS THAT ASTOUNDED THE MECHANICS. DEALERSHIP HAS CHANGED TWO MAP SENSORS AND THIS HAS NOT CORRECTED THE PROBLEM. *TR

• 08/10/2013· POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEMCrash

  WHILE ATTEMPTING TO PARK VEHICLE, WITH ONLY BRAKE BEING APPLIED, AND MOTOR ALLOWED TO IDLE, VEHICLE ACCELERATED. ALL ATTEMPTS TO STOP VEHICLE BY HARD APPLICATION OF FOOT BRAKE FAILED, AND VEHICLE COLLIDED WITH A BUILDING. SUBSEQUENT INVESTGATION BY INSURANCE ADJUSTER DETERMINED THE VEHICLE WAS FAST IDLING, POSSIBLY A TPS ISSUE. DESPITE MANY COMPLAINTS TO VARIOUS JEEP AUTHORIZED SERVICERS, NONE EVER DISCLOSED A PROBLEM WITH THIS ISSUE. SINCE NEW, THE VEHICLE TRANSMISSION HAS ALWAYS HAD A TENDENCY TO GRAB WHEN APPROACHING A STEEP INCLINE AT IDLING SPEED, WITH SUDDEN ACCELERATION IF GAS PEDAL IS GENTLY DEPRESSED. *TR

• 08/09/2013· WHEELS

  TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE EXITING THE VEHICLE, THERE WAS A HISSING NOISE COMING FROM THE REAR DRIVER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS ADVISED THAT THE VALVE STEM SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 72,000.