Safety ratings
2009 Infiniti G37 2-DR w/SAB
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
2009 Infiniti G37 4-DR w/SAB
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
2009 Infiniti G37 Convertible w/SAB
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls
No recalls on record for this vehicle.
Owner complaints
Most-reported areas
- AIR BAGS88
- ENGINE21
- UNKNOWN OR OTHER20
- POWER TRAIN18
- ELECTRICAL SYSTEM16
- SEATS13
- VEHICLE SPEED CONTROL9
- SERVICE BRAKES7
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/31/2020· AIR BAGS
UPON STARTING THE 2009 G37 WITH JUST OVER 73K MILES ON IT, THE AIRBAG LIGHT BEGAN FLASHING.THE FOLLOWING WEEK, ON DECEMBER 28, 2020, I TOOK THE CAR TO SEWELL INFINITI OF FT. WORTH TO HAVE THE PROBLEM DIAGNOSED. THE FAULT CODE "B1018 OCCUPANT SENSOR UNIT FAIL" WAS FOUND. THE ONLY REMEDY IS TO REPLACE THE PASSENGER SEAT LOWER CUSHION ASSEMBLY FOR $6575.89. THE UPSHOT IS THE CAR IS UNSAFE TO DRIVE WITH A PERSON IN THE PASSENGER SEAT BECAUSE THE AIRBAGS WILL NOT DEPLOY.
- 12/30/2009· POWER TRAIN
WE PICKED UP OUR BRAND NEW INFINITI G37 SEDAN OUT OF TOWN (52 MILES ON IT) AND THE NEXT DAY, DROVE IT HOME 300 HIGHWAY MILES. OBVIOUSLY, WE WERE EXTREMELY FORTUNATE THE PROBLEM DIDN'T BEGIN ON THE TRIP. BY THE SECOND DAY, THE CAR STARTED DYING WHEN WE CAME TO A STOP. AT FIRST, THE PROBLEM DIDN'T HAPPEN EVERY TIME WE SLOWED DOWN, AND WE DISCOVERED PUTTING THE CAR IN NEUTRAL PROVED HELPFUL. WE HOPED IT WAS A FLUKE THAT WOULD QUICKLY ABATE. UNFORTUNATELY, BY THE NEXT DAY, THE PROBLEM WORSENED, AND THE CHECK ENGINE LIGHT WENT ON. WE TOOK IT TO THE LOCAL DEALER, AND WITH INFINITI, THEY DETERMINED THE TORQUE CONVERTER WAS LOCKING, AND THE CAR NEEDED A NEW TRANSMISSION/DRIVE TRAIN - APPARENTLY, THEY FOUND A PO744 ERROR CODE. THIS IS OUR 3RD INFINITI, AND WE'VE NEVER HAD A SINGLE MECHANICAL PROBLEM WITH THE OTHERS, AND BOTH DEALERSHIPS (THE ONE WE PURCHASED FROM AND THE LOCAL ONE HANDLING THE SERVICE) CLAIMED THEY'D NEVER SEEN ANYTHING LIKE THIS ON A NEW CAR. I'M AFRAID WHAT MIGHT HAVE HAPPENED HAD WE NEEDED TO STOP SUDDENLY IN TRAFFIC. TO REINFORCE THE MAGNITUDE OF THIS PROBLEM, THE WARRANTY REPAIR ESTIMATE (THUS FAR) STANDS AT $11,000 (RETAIL WOULD BE $16K+). IN LIGHT OF HOW SIGNIFICANT THE PROBLEM, I'M SCARED TO DRIVE A VEHICLE WHICH IMMEDIATELY REQUIRED THIS TYPE OF REPAIR. INFINITI'S CONSUMER ASSISTANCE DEPARTMENT HAS TURNED THE FILE OVER FOR REVIEW BUT WILL ONLY LOOK INTO WHETHER THE SITUATION QUALIFIES FOR REPLACEMENT UNDER APPLICABLE LEMON LAWS. THEY WON'T CONSIDER OWNER LOYALTY OR PROBLEM MAGNITUDE OF THE PROBLEM, AND I REMAIN VERY CONCERNED ABOUT FUTURE SAFETY. *TR
- 12/29/2020· ELECTRICAL SYSTEM,AIR BAGS,SEATS
THE PASSENGER AIRBAG LIGHT IS BLINKING DUE TO A FAULTY SENSOR CONTAINED IN THE PASSENGER SEAT. IF THIS LIGHT DOES NOT TURN OFF, NO AIRBAGS WILL DEPLOY IN THE EVENT OF AN ACCIDENT, WHICH IS A HUGE SAFETY ISSUE. INFINITI CHARGES MORE THAN $7000 TO REPLACE THE SENSOR AND THE SEAT TO FIX THIS OUT OF WARRANTY. INFINITI REFUSES TO DO A RECALL FOR THIS ISSUE WHICH HAS BEEN FOUND TO BE VERY COMMON IN NISSAN AND INFINITI VEHICLES.
- 12/28/2023· ELECTRICAL SYSTEM,AIR BAGS,SEATS
I am the original owner of this 2009 G37 sedan with only 12K miles. This car has never been in an accident. It is perfectly maintained and sits in a garage 99% of the time. Last week the airbag light flashed on. The dealer said the error code was B1018 (Occupant Classification Sensor malfunction). The cost of the passenger seat cushion alone is $7,500. This problem was also found on the 2007 & 2008 G37 models and part of a NHTSA recall (#08V521000). I found this problem all over the internet and this NHTSA site for this model year G37. PLEASE INVESTIGATE THIS PROBLEM. Why isn't this part of the 2007/2008 recall when the sensor is bad in both instances?
- 12/27/2018· AIR BAGS
AIRBAG SENSOR FAULTY IN PASSENGER SEAT. KNOWN ISSUE AMONG INFINITI OWNERS. INFINITI DEALERS STATING THAT SEAT MUST BE REPLACED, WHICH COSTS UPWARDS OF $5000. CAR ONLY HAS 32K MILES ON IT
- 12/24/2015· UNKNOWN OR OTHER
MY G37 09 INFINITI IS GREAT. BUT SOMETIMES WHEN I AM DRIVING IT JERKS AND ON MY DASH BOARD IT INDICATOR SHOWS UP AS SLIP. COULD YOU TELL ME WHAT IS THIS ISSUE?
- 12/24/2015· WHEELS
I LOVE MY G37. BUT MY TIRE ON THE FRONT DRIVER SIDE HAS A SLOW LEAK AND I TOOK IT INTO THE INFINITI SHOP AND THEY STATED MY TIRE AS FINE. BUT THEY PLACE SOME NITRO IN MY TIRE. YET FOR ABOUT TWO DAYS IN MY DASH BARD THE SENSOR LIGHT FOR THE TIRE CAME ON AGAIN AND MY TIRE LOOKED FLAT AGAIN. THESE TIRE WAS PURCHASED AT THE INFINITI SHOP ALSO.
- 12/23/2013· ELECTRICAL SYSTEM,ENGINE
MY 2009 INFINITI G37X LOST POWER WITHOUT WARNING ON 3 SEPARATE OCCASIONS. THE FIRST TWO TIMES THE PROBLEM OCCURRED IN JAN 2013 (CAR WAS STILL UNDER 60K MILES WARRANTY). I WAS DRIVING ON THE HIGHWAY ON A COLD NIGHT AND MY CAR STALLED AT AROUND 55/65 MPH MARK. THE CAR WAS SHAKING WHEN I TRIED TO ACCELERATE. WHEN I PULLED OVER TO THE EMERGENCY LANE, MY CAR HAD LOST COMPLETE POWER. THEN, I RESTARTED THE CAR AND THE ENGINE ACTED AND SOUNDED NORMAL. I WARMED UP THE CAR FOR 5 MINUTES BEFORE I DROVE HOME. I WENT TO INFINITI TO GET THE PROBLEM FIXED AND I REPORTED THE PROBLEM TO INFINITI OF NORTH AMERICA. INFINITI COULD NOT IDENTIFY OR RE-CREATE THE PROBLEM. ON DEC 7, 2013, I NOTICED MY CAR ACTED LIKE IT WAS LOSING POWER WHEN I ACCELERATED THE CAR TO 65 MPH WHILE I WAS ON THE HIGHWAY ON A COLD RAINY NIGHT. I TRIED TO ACCELERATE AND THE CAR FELT VERY CHOPPY AND SHAKY AS IF IT WAS CHOKING ON SOMETHING. SINCE THIS PROBLEM HAD OCCURRED TWO TIMES BEFORE, I DECIDED NOT TO CONTINUE TO INCREASE ACCELERATION TO THE CAR ANY FURTHER. I PULLED OVER TO THE EMERGENCY LANE, PARKED THE CAR, AND I VIDEO RECORDED THE PROBLEM. THERE WAS NO LIGHTING INDICATION OF ANY PROBLEM ON DASHBOARD. WHILE THE CAR WAS PARKED AND THE ENGINE WAS RUNNING, I TRIED TO REV UP THE ENGINE. THE CAR WAS SHAKING INTENSIVELY WHEN IT WAS REV UP TO 2,000 RPM. I ALSO RESTART THE CAR AND I TRIED TO REV UP THE ENGINE AGAIN AND THE CAR DID NOT SHAKE. AFTER RESTARTING, THE CAR ENGINE ACTED AND SOUNDED NORMAL. I WAS ABLE TO DRIVE THE CAR HOME SAFELY. THERE IS A SAFETY ISSUE WITH THIS MODEL. I'VE REPORTED THIS PROBLEM TO INFINITI, BUT THEY DENIED THERE IS ANY PROBLEM. INFINITI NEEDS TO ISSUE A RECALL ON THIS MODEL. I AM SCARED TO DRIVE THIS CAR, BUT I NEED THE CAR TO GET AROUND. IF ANYONE CAN HELP PUSH FORWARD THIS ISSUE TO THE RIGHT LEVEL OF ATTENTION, PLEASE CONTACT ME AT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- 12/21/2012· ELECTRICAL SYSTEM
WHEN I PRESS THE BUTTON TO LOCK THE DOORS ON MY REMOTE THE HORN BEEPS LIKE NORMAL, BUT THE DRIVER DOOR DOES NOT LOCK. THE LOCK OPERATE MANUALLY WITH THE KEY, SO IT LOOK LIKE ITS NOT THE LOCK MECHANISM ITSELF. *TR
- 12/19/2016· AIR BAGS,SEATS
THE AIRBAG OF THE FRONT ROW PASSENGER SEAT TURNS OFF EVEN THERE IS AN ADULT PASSENGER SITTING ON IT. I'VE SEARCHED ONLINE AND DID SOME DIAGNOSTICS, AND BASED ON THE FLASHING PATTERN ON THE CONSOLE, IT SEEMS THE PROBLEM IS WITH THE SRS (SAFETY RESTRAIN SYSTEM) OCS (OCCUPANT CLASSIFICATION SYSTEM), AS SUCH EVEN AN ADULT IS SITTING THERE, IN AN ACCIDENT THE AIRBAY MAY NOT BE DEPLOYED. THIS IS A VERY SERIOUS THREAT TO THE SAFETY OF A PASSENGER. NOTE MY CAR HAS NEVER BEEN INVOLVED IN ANY ACCIDENT OR COLLISION. MORE GOOGLE SEARCH LED ME TO THIS LINK: HTTPS://WWW.NYTIMES.COM/2014/03/27/AUTOMOBILES/NISSAN-RECALLS-990000-CARS-AND-TRUCKS-FOR-AIR-BAG-MALFUNCTION.HTML?HPW&RREF=AUTOMOBILES&_R=1 THIS IS EXACTLY THE SAME PROBLEM WITH MY CAR. WHILE NISSAN RECALLED THOSE CAR, I THINK THE REGULATORY SHOULD ENFORCE NISSAN TO EXPAND THE RECALL TO INCLUDE MY CAR (INFINITI G37, 2009) AND OTHERS. THERE ARE LOTS OF SIMILAR COMPLAINTS ONLINE.
- 12/19/2009· VEHICLE SPEED CONTROLCrash
I PURCHASED A NEW G37X INFINITI ON MARCH 31, 2009. ON APRIL 14, I WAS DRIVING IN A LINE OF TRAFFIC AND HAD TO STOP FOR A RED LIGHT. I APPLIED MY BRAKE AND INSTEAD OF STOPPING THE CAR KEPT ON ACCELERATING (LUNGING) FORWARD AND FINALLY HIT THE CAR IN FRONT OF ME. I WAS GOING SLOWLY AND THERE WAS NO DAMAGE. THE DRIVER OF THE HIT VEHICLE GOT OUT TO INSPECT THE DAMAGE AND WHILE HE WAS LOOKING, THE CAR LUNGED FORWARD AGAIN, ALMOST HITTING HIM. I THOUGHT PERHAPS IT WAS MY FAULT BECAUSE IT WAS RAINING OUT AND THE CAR HAS ABS BRAKES WHICH MY PREVIOUS 12 YEAR OLD CAR DID NOT HAVE SO I THOUGHT I DIDN'T KNOW HOW TO DRIVE IN THE RAIN. I IMMEDIATELY DROVE STRAIGHT TO THE INFINITI DEALER AND THEY CHECKED IT OUT AND COULD FIND NOTHING WRONG. ON SATURDAY, NOVEMBER 7, 2009, I WAS COMING TO A STOP SIGN AND APPLIED MY BRAKES AND AGAIN THE CAR WOULDN'T STOP. IT KEPT LUNGING FORWARD AND WENT THROUGH THE INTERSECTION. FORTUNATELY, NO ONE WAS CROSSING THE STREET AND THERE WERE NO CARS IN FRONT OF ME. I WAS REALLY SHAKEN UP. ON MONDAY, NOVEMBER 9, I BROUGHT IT BACK TO THE INFINITI DEALER AND THEY SAID THERE WAS A HARSH 4>3 DOWNSHIFT CAUSING VEHICLE TO LUNGE. APPARENTLY, A TECHNICAL SERVICE BULLETIN HAD BEEN ISSUED BETWEEN MY TWO EVENTS AND THEY DID THE FIX. (TSB ITB09-032B). I WENT ON-LINE AND DISCOVERED THAT THIS TSB DOES NOT ADDRESS THE PROBLEM I DESCRIBED. I THEN CALLED THE REGIONAL INFINITI DEALER AND THEY OPENED A FILE ON THE CASE AND SAID I SHOULDN'T DRIVE THE CAR. I BROUGHT IT BACK TO THE DEALER AND THEY GAVE ME A LOANER BUT ASKED FOR IT BACK SOON AFTER BECAUSE THEY HAD NO DATE AS TO WHEN THE REGIONAL INFINITI PEOPLE COULD LOOK AT . FINALLY, ON NOVEMBER 30TH, MIKE WEATHERHILL FROM INFINITI LOOKED AT THE CAR. I HAD HEARD NOTHING SO I CALLED THE REGIONAL OFFICE TWICE AND FINALLY THEY TOLD ME THAT THE CASE WAS IN ARBITRATION. I ASKED FOR THAT PHONE NUMBER WHICH THEY REFUSED TO GIVE ME. I AM AT MY WIT'S END TRYING TO FIND OUT WHAT IS GOING ON AND AM AFRAID THAT I AM DRIVING A TIME BOMB. *TR
- 12/15/2012· SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
WHILE STOPPING VEHICLE, BRAKING BECAME NON-RESPONSIVE AND ENGINE BEGAN RACING. VEHICLE WAS EXTREMELY DIFFICULT TO STOP COMPLETELY. AFTER TAKING FOOT OFF OF BRAKE PEDAL, VEHICLE LUNGED FORWARD AS IF ACCELERATOR PEDAL WAS FULLY DEPRESSED. THIS HAS OCCURRED ON 12/9/12 , 12/10/12, 12/15/12. INFINITI HAS NOT CORRECTED PROBLEM. THIS RAPID ACCELERATION / NON-RESPONSIVE BRAKING HAS CAUSED TWO (2) NEAR MISS ACCIDENTS.
- 12/12/2022· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
I was driving at about 65 mph on the tail end of a roughly 2 hour trip. The car shut off on me completely. Fortunately there weren't many cars on the road, so I was able to force the steering wheel - since power steering went out as well, I needed to turn the wheel forcefully - to the shoulder. The brakes worked ok, but not well, again because the engine shut off, so I was forcing the brakes and they took a lot longer to work than normally. Had there been normal to heavy traffic, I'd definitely have been in a very bad crash. The vehicle is available for inspection if needed. This is the second time this situation has occurred to me in this vehicle. There was no warning lamp, message, or symptom prior to or after the incident. A dealer, manufacturer, police, insurance, nor anyone else has inspected or reproduced the problem. Various Infiniti online forums reference the same issue.
- 12/12/2017· UNKNOWN OR OTHER
WHEN DRIVING AT VARIOUS SPEEDS THE CAR RPMS WILL NOT GO ABOVE 2500 RPMS. AS I WAS DRIVING THE CAR LOST POWER AND STARTED TO STALL. I HAVE HAD TO PUT THE CAR IN NEUTRAL AND COAST TO A STOP FROM 70 MPH. THIS HAS HAPPENED NOW AT LEAST 15 TIMES OVER THE LAST TWO YEARS. MANY POSTS I'VE READ THAT INFINITI IS AWARE OF THE ISSUE BUT I HAVE YET TO FIND A SOLUTION. THE ISSUE IS VERY DANGEROUS AND KNOW OF MANY OTHERS THAT HAVE HAD THIS ISSUE FROM POSTS ONLINE.
- 12/11/2017· UNKNOWN OR OTHER
'TAKATA RECALL' 2009 G37 INFINITI CRACKED DASH AND STARTING TO GET STICKY SEEMS TO BE A POOR QUALITY PROBLEM ON 2008 & 2009 INFINITI G37 I'M VERY DISAPPOINTED BECAUSE I LIKE THE CAR AND TAKE GOOD CARE OF THE CAR, CONTACTED INFINTI AND THEY SAY HAVE TO PAY FOR REPAIR DUE TO FACTORY WARRANTY EXPIRED .THESE DASHBOARDS ARE COSTLY TO REPLACE AND SHOULD NOT BE THE RESPONSIBILITY OF THE CONSUMER ,I ALSO HAVE A 2001 NISSAN ALTIMA AND THE DASHBOARD IS IN PERFECT CONDITION HOW CAN THIS BE AND OLDER CAR WITH A BETTER DASHBOARD THAN LUXURY CAR
- 12/11/2016· STEERING
I WAS DRIVING ABOUT 35 MILES AN HOUR AND ABOUT TO TURN RIGHT AT AN INTERSECTION WHEN MY STEERING WENT OUT COMPLETELY. THE STEERING WHEEL WAS NO LONGER CONNECTED TO THE WHEELS, IT WAS JUST SPINNING AROUND. I WAS ABLE TO SLOW DOWN AND DRIVE OVER A CURB AND REST ON THE MEDIAN, DURING RUSH HOUR, IN THE DARK AND CALL AAA. ACCORDING TO THE DEALERSHIP THIS IS WHAT HAPPENED: "ON YOUR VEHICLE THE STEERING SHAFT THAT RUNS DOWN FROM THE STEERING WHEEL SEPARATED FROM THE COUPLER. WHEN THIS HAPPENED IT DAMAGED THE SPIRAL CABLE AND THE STEERING ANGLE SENSOR. WE HAVE REATTACHED THE SHAFT TO THE COUPLER AND REINSTALLED THE SAFETY NUT THAT HOLDS IT INTO PLACE, BUT THE STEERING ANGLE SENSOR AND THE SPIRAL CABLE WILL NEED TO BE REPLACED". THEY SUGGESTED I CALL CONSUMER REPORTS AND I HAVE TO PAY FOR THE REPAIRS, THEY HAD NEVER HEARD OF THIS HAPPENING BEFORE AND I HAVE NEVER HAD ANY WRECKS IN THE CAR AND ALL MAINTENANCE WORK IS DONE AT THE SAME DEALERSHIP. I AM SO AFRAID TO THINK OF WHAT COULD HAVE HAPPENED AND I WORRIED ABOUT DRIVING MY CAR IN THE FUTURE. THIS IS A VERY DANGEROUS SITUATION. TOTAL LOSS OF STEERING CONTROL. *TR
- 12/10/2018· ENGINE
REAR GALLEY GASKET FAILURE, VEHICLE IS OUT OF WARRANTY, BUT ONLY HAS 56K MILES ON THE ENGINE. IS DAILY DRIVEN AND NOT USED FOR ANY DRIVING OUTSIDE OF THE DAY TO DAY ROUTINE. CONTACTED THE DEALERSHIP AND WHILE THEY SEE THESE GASKET FAILURES OFTEN THEY WERE UNABLE TO DO ANY TYPE OF WORK ON THE VEHICLE DUE TO IT BEING OUTSIDE OF THE WARRANTY. THE FIX WILL BE TO REPLACE THE GASKET WHICH WILL BE A 4,000$ REPAIR, ON A CAR THAT IS ONLY 9 YEARS OLD AND HAS LOW MILES. THIS FAILURE OCCURRED WHILE MY WIFE WAS DRIVING AND INSTANTLY THREW THE CAR INTO LIMP MODE, BECAUSE OF THE LOWERED OIL PRESSURE READING, WHICH RESULTED IN A CAR UNABLE TO CONTINUE HIGHWAY SPEEDS AND WITHOUT KNOWLEDGE OF WHAT LIMP MODE WAS AND WHAT WAS OCCURRING THIS COULD BE A VERY DANGEROUS SITUATION THAT APPEARS TO BE A COMMON FAILURE IN THE VQ37VHR ENGINE. I WAS SURPRISED THIS ISN'T ALREADY A RECALL ISSUE.
- 12/09/2019· ELECTRICAL SYSTEM,AIR BAGS
AIRBAG LIGHT IS BLINKING SO TOOK TO DEALERSHIP CHARGED $149.00 AND SAID THEY CLEARED CODES...SERVICE MAN SAID THAT SOMETHING ABOUT PASSENGER SEAT NEEDED TO BE REPLACED FOR AROUND $7000.00...LIGHT HAS COME BACK ON😬
- 12/08/2020· ELECTRICAL SYSTEM,ENGINE
AFTER PURCHASING THE VEHICLE USED, I BEEN EXPERIENCING ISSUES WITH THE VEHICLE. THE SERVICE ENGINE SOON INDICATOR HAS ILLUMINATED ON THE DASHBOARD AFTER TWO WEEKS OF THE PURCHASE. I TOOK THE VEHICLE TO VALVOLINE FOR THE OIL CHANGE SERVICE, AND THE LIGHT WAS STILL ILLUMINATED. NOTIFIED MY PERSONAL MECHANIC OF THE ISSUE AS WELL AS THE DEALER. TOOK THE VEHICLE TO AUTOZONE AND USED THEIR FREE DIAGNOSTIC READER, WHICH STATED THE O2 SENSOR FOR BANK 2 SENSOR 1 AS THE ISSUE. PURCHASED THE PART FROM THE DEALER, TOOK IT TO THE MECHANIC FOR SERVICE. AFTER I PAID FOR THE SERVICE, THE SAME DAY THE SERVICE ENGINE SOON LIGHT ILLUMINATED AGAIN. THE NEXT DAY I TOOK IT BACK TO AUTOZONE AND THE DIAGNOSTIC READ BANK 1 SENSOR 1. TOOK IT TO MULTIPLE MECHANICS TO ONLY HAVE THE RUN AROUND OF PAYING THEM TO LOOK AT BUT NOT FIX THE ISSUE. CALLED THE DEALER I PURCHASED IT FROM, AND THEY WAS SUPPOSED TO SET AN APPOINTMENT WITH THEIR MECHANIC AND DID NOT. I HAD TO RESCHEDULE THE APPOINTMENT ON MY OWN. NEVER TOOK IT BECAUSE I WENT BACK TO MY MECHANIC AND HE SUPPOSEDLY FIXED THE SENSOR. AGAIN, THE SAME DAY OF SERVICE THE SERVICE ENGINE SOON LIGHT ILLUMINATED AGAIN, THE CAR STALLED VERY BADLY, AND SHUT OFF ON ME. I WAS ABLE TO RESTART THE ENGINE, AND DRIVE IT HOME. NOT ONLY AM I MAKING MONTHLY PAYMENTS ON THE VEHICLE, I'M PAYING FOR A VEHICLE THAT IS A HAZARD ON THE ROAD. I AM PUTTING MONEY I DON'T HAVE INTO A LEMON, ONLY HAVING THE VEHICLE FOR TWO MONTHS WITH A ELECTRICAL AND ENGINE ISSUE THAT I CAN NOT RESOLVE ON MY OWN.
- 12/08/2018· AIR BAGS
THE AIRBAG LIGHT FLASHES RED ON THE DASH PANEL INDICATING THE PASSENGER AIRBAG IS NOT ON. IT ALSO SHOWS ON THE PANEL UNDER THE AIR CONDITIONER CONTROLS THAT THE PASSENGER AIR BAG IS OFF. THIS IS A SAFETY ISSUE AND IT IS DUE TO A FAULTY SAFETY RESTRAINT SYSTEM SENSOR THE IN THE PASSENGER BOTTOM SEAT. INFINITI HAS HAD RECALLS AND ISSUES WITH THIS SRS SYSTEM IN THE PASSENGER SEAT WHILE THEY DID NOT RECALL THE 20109 INFINITI G37. MY G37 HAS APPROXIMATELY 50,500 MILES AND THEY WANT OVER $6,700. 00 TO REPLACE THE WHOLE DRIVER'S SEAT. THIS IS A DEFECTIVE PRODUCT AND SOMEONE NEEDS TO BE HELD ACCOUNTABLE. TO TURN OFF THE BLINKING LIGHT REQUIRES THE AIRBAG SYSTEM TO BE DISABLED. THIS PRESENTS A SERIOUS SAFETY ISSUE SINCE I AM NOW DRIVING A VEHICLE WITHOUT ANY AIRBAG PROTECTION.
- 12/08/2009· AIR BAGS
TL* THE CONTACT OWNS A 2009 INFINITI G37 COUPE. WHILE DRIVING 35 MPH HE HIT A POT HOLE; IN WHICH THE AIR BAGS DEPLOYED. AFTER DEPLOYMENT, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. HE CONTACTED THE DEALER, AND HE WAS ADVISED TO CONTACT HIS INSURANCE COMPANY. A REPRESENTATIVE FROM THE MANUFACTURERS CORPORATE OFFICE STATED THAT THEY WOULD SEND AN INSPECTOR TO DIAGNOSE THE VEHICLE. IT COST BETWEEN $ 6000.00 TO $14000.00 TO REPAIR THE VEHICLE. HE FILED CASE #6673885 WITH INFINITI . THE FAILURE MILEAGE WAS 5800. THE CURRENT MILEAGE WAS 5850. UPDATED 01/05/10 *BF THE CONSUMER STATED THERE WAS NO DAMAGE TO THE VEHICLE, YET THE AIR BAGS DEPLOYED WHICH CAUSED MULTIPLE BURNS TO HIS ARMS. UPDATED 01/06/10. *JB
- 12/07/2019· POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
BETWEEN 40-50 MPH, ON A BUSY RURAL HIGHWAY, THE CAR WOULD OCCASIONALLY (ONCE IN 3 MONTHS) GO INTO LIMP MODE. THIS PROBLEM IS NOW OCCURRING WEEKLY! YOU CANNOT ACCELERATE MORE 2,000 RPMS WHEN THIS HAPPENS. YOU CAN MANUALLY SHIFT THE TRANSMISSION TO A HIGHER GEAR TO GET TO A SAFE SPOT TO PULL OVER. HOWEVER, IT FEELS LIKE THE TRANSMISSION MIGHT FALL OUT OF THE CAR WHEN SHIFTING. MOST OF THE TIME, WHEN YOU CUT THE CAR OFF AND RESTART IT, IT RUNS AS NORMAL. IT'S LIKE THE COMPUTER RESETS. AS OF LATE, I HAVE TO CUT THE CAR OFF AND RESTART TWICE. THIS IS BEGINNING TO HAPPEN MORE FREQUENTLY, LIKE ONCE OR TWICE A WEEK. WE HAVE CONSULTED WITH A DEALER, AND HAVE TRIED SEVERAL RECOMMENDATIONS. WE HAVE NEW AIR FILTERS AND MAS AIR SENSORS. THIS DID NOT CORRECT THE PROBLEM. AFTER FURTHER INVESTIGATION, WE FOUND A DEALERSHIP WHO ADMITTED THAT THEY HAVE SEEN OR HEARD OF THIS PROBLEM. THE SERVICE ADVISOR SAID THAT THIS COULD BE A TRANSMISSION ISSUE. WE HAVE AN APPOINTMENT ON 12-13-2019 WITH THIS DEALERSHIP.
- 12/05/2019· VISIBILITY/WIPER
DASHBOARD IS MELTING, CRACKING AND STICKY AND CAUSING A GLARE THAT IS REFLECTING ONTO THE WINDSHIELD AND CAUSING VISIBILITY ISSUES WHILE DRIVING, I OWNED THE CAR FOR 3 YEARS AND ONLY PUT 1500 MILES ON THE CAR AND PURCHASE THE CAR FROM FLORIDA
- 11/30/2009· AIR BAGS
TL*THE CONTACT OWNS A 2009 INFINITI G37. THE AIR BAG OFF LIGHT ILLUMINATED INTERMITTENTLY AND REMAINED ON WHICH MEANT THAT EVEN IF AN ADULT WAS SITTING IN THE FRONT PASSENGER SEAT THE AIR BAG WOULD NOT DEPLOY. THE LIGHT ILLUMINATED MORE FREQUENTLY WHILE DRIVING LONGER DISTANCES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND STATED THAT THERE WAS NOTHING TO REPAIR. HE CONTACTED THE MANUFACTURER AND HAS NOT RECEIVED A RESPONSE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 4,800 AND THE FAILURE MILEAGE WAS APPROXIMATELY 4,000. UPDATED 12/07/09 *BF THE CONSUMER ALSO STATED THE VEHICLE HAD BEEN SERVICED 4 TIMES FOR SECURITY SYSTEM MALFUNCTION AND TWICE FOR AIR BAG PROBLEMS. UPDATED 12/07/09. *JB
- 11/29/2023· AIR BAGS
The passenger airbag does not work. The light on the dashboard indicated it needed service. When I took it into the dealer, they said it was $7,000 to fix. (More than the car is worth for resale.) After some research, I’ve come across complaints about this on multiple sites & comment boards. This is a serious safety issue. I can no longer have passengers in my car (such as my children). Something has to be done.
- 11/26/2019· UNKNOWN OR OTHER
STICKY DASH BOARD ISSUE. THE DASH BOARD MELTS IN THE SUN AND FEELS STICKY TO THE TOUCH. APPEARS TO BE A COMMON ISSUE IN SEVERAL MODELS. IT HAPPENED WITH MY CURRENT G37 AND PRIOR 2007 G35 SEDAN THAT I OWNED. I FILED A CLAIM WITH MY INSURANCE AND DASHBOARD WAS REPLACED. NEW DASHBOARD IS MADE OUT OF A DIFFERENT MATERIAL AND IS NO LONGER MELTING OR STICKING. INFINITI IS AWARE OF THE ISSUE AND A LAWSUIT WAS FILED IN THE STATE OF FLORIDA. AS PART OF THE SETTLEMENT, NO ONE ELSE CAN BRING A LAWSUIT AGAINST NISSAN. THIS HAPPENED WHEN I BOUGHT THE CAR NOV 2014 AND ONLY HAD 14,000 MILES.
- 11/25/2019· UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
VEHICLE'S ENGINE STALLED (SHUTTERED, ACCELERATION LOST, FELT LIKE CHOKING) AT HIGHWAY SPEEDS, ABOUT 50-60 MPH, CREATING A DANGEROUS SITUATION AND I NEEDED TO PULL OVER ONTO THE SHOULDER IMMEDIATELY AS THE CAR DECELERATED TO UNDER 30 WITHIN SECONDS. THE CHECK ENGINE LIGHT CAME ON SOON AFTER. SEARCHED "2009 INFINITI G37 ENGINE SPUTTERING" WITH HUNDREDS OF SIMILAR RESULTS, SOMEHOW INFINITI DEALERSHIPS WERE NEVER ABLE TO REPRODUCE THE DEFECT. THIS CAR IS EXTREMELY DANGEROUS AND INFINITI NEEDS TO START PLACING HUMAN LIVES OVER THEIR SALES.
- 11/21/2016· AIR BAGS
TL* THE CONTACT OWNS A 2009 INFINITI G37. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE AIR BAG SENSOR FAILED. THE CONTACT TOOK THE VEHICLE TO ANOTHER DEALER WHO CONFIRMED THE DIAGNOSIS AND STATED THAT IF ONE AIR BAG FAILED, THEY ALL WOULD FAIL. THE PASSENGER AIR BAG SENSOR AND SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,017.
- 11/18/2019· STRUCTURE,UNKNOWN OR OTHER
I HAVE A 2009 INFINITI G37 WITH THE DASHBOARD ALL CRACKED. THIS WAS A PROBLEM AS WELL IN MY 2006 INFINITI M35. WHEN MY PREVIOUS INFINITI HAD THE WHOLE DASHBOARD CRACKED IT WAS A RECALL AND I TOOK IT TO INFINITI AND HAD IT REPLACED. I THOUGHT THE SAME WOULD HAPPEN FOR THIS ONE SINCE IT'S THE SAME EXACT PROBLEM BUT I FIND THERE IS NO RECALL FOR THIS MODEL. I BELIEVE IT HAD TO DO SOMETHING WITH THE AIR BAGS CAUSING THE CRACKING ON THE ENTIRE DASHBOARD. THIS SHOULD BE FIXED IN ALL INFINITI CARS AS THIS IS THEIR ISSUE.
- 11/16/2017· UNKNOWN OR OTHER
THE DASH BOARD OF MY 2009 G37 INFINITI IS MELTING CAUSE A BRIGHT GLARE WHEN SUN IS SHINING ON TO IT. CAUSING ME TO BE BLINDED MY THE LIGHT AND UNABLE TO SEE THE ROAD AHEAD
- 11/15/2022· AIR BAGS
My dad gifted his 2009 infinity G37, which he purchased new, to my daughter. it has ~50,000 miles. One week into driving the car the air bag sign started flashing. Diagnosis indicated a B1018 error. Infinity of Escondido confirmed a failed OCS sensor for front passenger seat. Replacement cost: part $4100 bottom cushion with frame + $650 labor. Since the car has been hardly driven since originally purchased by my dad, it is clearly a case of a defective sensor, also considering that infinity G37 2007 & 2008 model years have been recalled for the same issue (recall # 08V521000). The entire airbag system in the car has been disabled due to this faulty sensor - this should fall under federal safety mandate and Infinity is refusing to assist. Called their consumer affairs department with case elevated to regional manager (case # [XXX]) making a request to at least meet me halfway through cost of parts - Their answer is sorry "NO". such complaints are prevalent across the internet with stories similar to mine and Infinity is not taking responsibility. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- 11/15/2021· AIR BAGS
The contact owns a 2009 Infiniti G37. The contact stated while driving at an undisclosed speed, the airbag warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the passenger’s side airbag sensor was damaged and needed to be replaced. The contact was informed that the part to fix the vehicle was no longer being manufactured. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage is approximately 100,000.
- 11/15/2018· AIR BAGS
AIR BAG LIGHT FLASHING. I RESET AND IT CAME BACK. THIS ISSUE HAS BEEN REPORTED BY MANY PEOPLE. THIS IS SAFETY HAZARD AND NEED TO BE FIXED BY NISSAN
- 11/14/2025· UNKNOWN OR OTHER,VISIBILITY/WIPER
Our 2009 Infiniti G37x has developed the dreaded sticky dash issue. The materials in the dashboard have broken down, as a result the dashboard has become VERY reflective. It creates a heavy glare on the windshield both day and night which affects our ability to see out of the windshield. The glare makes it very difficult to see a night when street lights and headlights reflect off of the dash. Thankfully there has been no accidents caused by this issue, but this greatly increases the risk of accident when driving this vehicle. This is a common issue among all vehicles from 2009. I had a similar issue with my 2009 Toyota Camry, the dashboard on that vehicle was replaced under recall. Infiniti should be forced to replace the dashboards in these vehicles due to the safety risk they pose. There was a class action lawsuit for owners in Florida to remedy this issue. I attached several pictures of the glare in both day and night conditions. This problem can be easily seen when sitting in the vehicle.
- 11/13/2019· AIR BAGS
AIR BAG LIGHT RECENTLY CAME ON. I TOOK TO THE DEALER AND AFTER PAYING A DIAGNOSTIC FEE OF $170 THEY SAID "THE SEAT CUSHION NEEDS TO BE REPLACED, OCCUPANT SENSOR IS PART OF IT AND IT WOULD COST ABOUT $7,000+. WITH SO MANY SIMILAR COMPLAINTS, THIS SHOULD BE A RECALL.
- 11/11/2019· AIR BAGS
THE PASSENGER AIRBAG SENSOR REMAINS OFF EVEN WHEN AN ADULT IS SITTING IN THE SEAT. INFINITE DOESN'T CONSIDER IT A SAFETY ISSUE EVEN THOUGH MANY OF THEIR G37 MODELS HAVE THIS ISSUE SO NO RECALL. THE ONLY FIX IS TO REPLACE THE SEAT FOR$6,000 OR MORE ON A CAR WORTH $8,000 NOW.
- 11/07/2018· AIR BAGS
TAKATA RECALL MY CAR BATTERY DIED TO I HAD TO CHARGE IT UP AND AS SOON AS I GOT IT TOO START THE AIRBAG SENSOR LIGHT CAME ON FOR THE FRONT PASSENGER SEAT. AFTER MULTIPLE ATTEMPTS TO RESTART IT, STILL FAILED AND ONCE SOMEONE SIT ON THE SEAT IT COME RIGHT BACK ON IF NOT ANYONE ON THE SEAT AS WELL.
- 11/05/2019· AIR BAGS
AIRBAG LIGHT CAME ON & BLINKING FOR ABOUT A MONTH. 2009 INFINITI G37. TOOK CAR FOR REPAIR & WAS ADVISED OVER 5K TO REPAIR SENSOR UNDER PASSENGER SEAT. CAR HAS ONLY 35,000 MILES & HADN'T EVEN BEEN DRIVEN ALL SUMMER AND NO ONE EVER SITS IN PASSENGER SEAT! THIS IS DEFINITELY A DEFECT THAT WARRANTS A RECALL BECAUSE THERE ARE MANY, MANY OTHER COMPLAINTS ABOUT THIS SAME PROBLEM ALL OVER INTERNET. INFINITI NEEDS TO TAKE RESPONSIBILITY FOR THIS DEFECT.
- 10/30/2019· AIR BAGS
PASSENGER AIRBAG SENSOR BLINKS CONTINUOUSLY. BROUGHT TO DEALERSHIP AND WAS TOLD ENTIRE SEAT MUST BE REPLACED. PRICE FOR SEAT IS MORE THAN WHAT THE CAR IS WORTH. SO PASSENGER WILL NOT BE PROTECTED IN CASE OF ACCIDENT.
- 10/29/2019· AIR BAGS
MY AIR BAG LIGHT HAS BEEN FLASHING THE LAST FEW MONTHS I TOOK IT TO A SHOP TO SEE IF THE COULD SCAN IT TO SEE WHAT THE PROBLEM WAS. WELL IT HAPPENS TO BE THE OCCUPANCY SEAT SENSOR, AND INFINITI DOESS NOT SELL JUST THAT PART, THEY WANT YOU TO BUY THE WHOLE LOWER PART OF THE SEAT, WHICH COMES TO LITTLE OVER 5 THOUSAND DOLLARS??!! SERIOUSLY, NOW THAT THIS ISSUE IS ON THE TABLE ANYONE WITH THE SAME ISSUE GET INTO A SERIOUS WRECK AND THE AIRBAGS DO NOT DEPLOY AS THEY SHOULD THAT COULD CAUSE SERIOUS INJURY OR EVEN DEATH. PLEASE GET THIS RECALLED.
- 10/28/2021· POWER TRAIN,ENGINECrash
MY CAR WAS SLOWING DOWN AND JERKED IN AND OUT OF FIRST GEAR IVE BEEN HAVING THIS PROBLEM FOR MOTNTHS I LOOKED ON INFINITI FORUM AND SEEN ITB12-027D AND INFINITI WILL NOT FIX MY CAR I ALMOST HIT SOMEONE CAR DUE TO THE CAR DRIVING REALLY WEIRD ! AND SWERVED AND HIT A CURB INSTEAD THIS IS RIDICULOUS IM ALSO REPORTING THIS TO THE BBB AS WELL BECAUSE PLENTY OF PEOPLE ARE REPORTING THIS AS AN ISSUE WITH THIS YEARS TRANSMISSION AND ENGINE AND THEY ARENT DOING ANYTHING TO FIX IT BUT THROW PRICES AT THEIR CUSTOMERS FOR THE TO FIX TEHE PROBLEM THEMSELVES
- 10/28/2013· POWER TRAIN
2009 INFINITI G37. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSFER CASE PROBLEMS. *SMD THE CONSUMER STATED FOR THE SECOND TIME IN ONE YEAR, A PROBLEM DEVELOPED WITH THE TRANSFER CASE. THE DEALERSHIP INDICATED, THEY DID NOT KNOW HOW THE PROBLEM DEVELOPED, OR WHY IT OCCURRED AGAIN. THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE IN THE US AND WOULDN'T BECOME AVAILABLE UNTIL MID OCTOBER.
- 10/28/2009· STEERING
A FEW DAYS AFTER I BOUGHT A NEW CAR WITH ELECTRIC STEERING WHEEL, I NOTICED A JERK ON THE STEERING WHEEL WHEN I PASSED A SPEED BUMP AND AT TIMES I FEEL LIKE THE STEERING WHEEL JUMPING ON ME AT ACCELERATION. A FEW WEEKS LATER I FOUND THE ORIGIN OF THE PROBLEM. THE ELECTRIC STEERING WHEEL DOES NOT LOCK IN PLACE SECURELY. IT WILL HAVE TO BE PUSH MANUALLY TO SECURE IT. IF YOU DRIVE AWAY AND FORGET TO SECURE IT MANUALLY THAT IS WHEN THE JERK OCCUR INTO THE SITUATION I DESCRIBED EARLIER. I BROUGHT IT BACK TO THE DEALER AND TAKE IT IN FOR REPAIR UNDER WARRANTY, IN THE PROCESS TAKING OUT THE WHOLE STEERING WHEEL ASSEMBLY AND PUT IT BACK TOGETHER AND TOLD THEY CANNOT FIND ANY PROBLEM. THEY CONCLUDED THAT 'COMPARED TO OTHER SIMILAR MODELS THEY ALSO HAVE A SLIGHT PLAY OF THE STEERING COLUMN. THIS IS NORMAL CHARACTERISTIC OF THIS YEAR AND MODEL VEHICLE". I GOT IN TOUCH WITH INFINITY CONSUMER AFFAIRS BUT AFTER A FEW DAYS THEY CAME UP WITH THE SAME CONCLUSION. I THINK IT IS THE RESPONSIBILITY OF THE DEALER TO INFORM THE CONSUMER OF THIS KIND OF " CHARACTERISTIC " BEFORE THE CONSUMER MAKE A DECISION. IS THERE A DEFECT OR SAFETY ISSUE INVOLVE IN THIS SITUATION? THANK YOU VERY MUCH. *TR
- 10/27/2018· AIR BAGS,VISIBILITY/WIPER
TAKATA RECALL SAME PROBLEM AS OTHER HAVE STATED AIRBAG LIGHT, DUE TO PASSENGER SEAT SENSORS. ALSO MELTING DASHBOARD, THAT CAUSES GLARE TO VISIBILITY AND A SAFETY HAZARD IF THE AIRBAGS DID WORK. UNFORTUNATELY, THE AIRBAGS HAVE BEEN DISABLED DUE TO THE SENSOR. BOTH THE DASHBOARD AND AIRBAG SENSORS HAVE BEEN RECALLED IN OTHER NISSAN AND INFINITI MODELS BUT NOT THIS MODEL. PRETTY MUCH ALL THE SAME PARTS FOR THE THE DASH AND AIRBAGS BUT THIS MODEL HAS BEEN EXCLUDED.
- 10/27/2016· AIR BAGSCrash
JUST LIKE THE 2008, MY 2009 G7 COUPE PASSENGER SIDE AIRBAG SENSOR IS DEFECTIVE AND NO LONGER WORKS. I CALLED INFINITI BUT WAS TOLD THAT MY 2009 DID NOT QUALIFY. THEY WANT OVER $4000 TO REPLACE THE BOTTOM CUSHION (WITHOUT LABOR). $4000!!!! 2008 INFINITI G37 AIR BAGS RECALL 08V521000. OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
- 10/24/2017· AIR BAGS
AIR BAG PROBLEM INDICATOR LIGHT COMES ON WHILE DRIVING. DEALERSHIP DIAGNOSED TO BE FAULTY AIR BAG AND WOULD NEED TO REPLACE THAT TO BEGIN WITH. VEHICLE MAINTAINED REGULARLY AND NO INDICATIONS AS TO WHY AIR BAG WOULD NEED TO BE REPLACED. OTHER INFINITI G37 CAR OWNERS ARE ALSO COMPLAINING ABOUT HAVING TO REPLACE/FIX FAULTY AIR BAGS, SO LOOKS LIKE A SYSTEMIC PROBLEM
- 10/23/2019· AIR BAGS
AIR BAG DASHBOARD LIGHT BEGAN FLASHING AND WOULD NOT TURN OFF, REGARDLESS OF WHETHER ANYONE WAS IN THE PASSENGER SEAT. FAULT CODE B1018 SHOWN WHEN CAR TAKEN TO SHOP. NO WAY TO REPAIR OTHER THAN TO REPLACE THE ENTIRE SENSOR AND PASSENGER SEAT CUSHION, WHICH IS QUOTED AT $5000-$6000 FROM THE MANUFACTURER FOR PARTS. THERE IS NO REASON THAT A DEFECTIVE PASSENGER-SIDE SEAT SENSOR SHOULD DISABLE ALL THE AIRBAGS IN THE VEHICLE. THIS STRONGLY DESERVES A RECALL, AS IT SEEMS TO HAVE SUDDENLY BEEN HAPPENING TO LARGE NUMBERS OF 2009 G37S THIS YEAR. THIS DEFECT PUTS THE DRIVER AT SIGNIFICANT RISK EVEN THOUGH HIS/HER OWN AIRBAG AND ALL OTHER AIRBAG SENSORS SHOULD STILL FUNCTION NORMALLY.
- 10/23/2017· AIR BAGS
THE FRONT SEAT OCCUPANCY-CLASSIFICATION SENSOR (OCS) IS NOT WORKING. THIS HAS BEEN ONGOING FOR OVER A YEAR. NISSAN/INFINITI HAS RECALLED MILLIONS OF CARS IN 2013-1015 AND HAD A VOLUNTARY INSPECTION IN 2008 AND 2009 FOR THIS ISSUE. HOWEVER, MY CAR IS NOT INCLUDED IN THE OFFICIAL RECALL. UPON ONLINE RESEARCH, THERE ARE MANY OTHERS WITH MY SAME MAKE/MODEL/YEAR HAVING THE SAME ISSUE AND WE ARE UNABLE TO GET THIS RESOLVED. I HAVE CONTACTED INFINITI CUSTOMER SUPPORT AND THEY HAVE OFFERED UP TO $2000 FOR ME TO GET THIS FIXED. HOWEVER, THE TOTAL REPAIR FOR THIS IS $6900, SO I AM STILL PAYING $5,000 FOR A REPAIR ON A 2009 VEHICLE WITH A KNOWN ISSUE. DUE TO A DESIGN FLAW IN THE CARS, YOU CANNOT REPLACE OR REPAIR THE SENSOR, BUT YOU MUST REPLACE THE ENTIRE FRONT PASSENGER SEAT. THE COST OF THIS REPAIR IS OVER 50% OF THE TOTAL VALUE OF THE CAR. I HAVE BEEN UNABLE TO USE MY CAR WITH OCCUPANTS IN THE FRONT SEAT FOR OVER A YEAR FOR FEAR OF A TRAGIC ISSUE IF WE HAD AN AIRBAG DEPLOYMENT. IT IS OBVIOUS FROM INIFINITI'S WILLINGNESS TO CONTRIBUTE $2000 THAT THEY KNOW THERE IS AN ISSUE WITH THE CAR, BUT SINCE IT IS NOT PART OF A RECALL, THEY CLAIM THAT IS THE MAX THEY ARE ABLE TO PROVIDE. A FATHER SHOULD NOT HAVE TO MAKE THE DECISION ON WHETHER HIS CHILDREN ARE WORTH THE $5000 REPAIR WHEN THE ISSUE IS A KNOWN PROBLEM THAT HAS BEEN PERVASIVE THROUGHOUT NISSAN/INFINITI FOR YEARS AND EVEN INVESTIGATED BY THE NHTSA ALREADY. I'M FEARFUL THAT SINCE MY VEHICLE TYPE IS NOT AS COMMON THAT THERE WERE NOT ENOUGH COMPLAINTS OF THAT MODEL TO CLASSIFY IT AS A RECALL. BUT, IT USES THE EXACT SAME PARTS AS THE OTHER NISSAN'S AND INFINITI'S, SO I DO NOT UNDERSTAND HOW THIS IS NOT COVERED.
- 10/21/2019· AIR BAGS
WARNING LIGHT CAME ON FOR THE PASSENGER SIDE AIR BAG SYSTEM THAT IT WAS NOT OPERATIONAL. I RESEARCHED IT AND BELIEVE IT IS A FAULTY SENSOR. THIS HAS HAPPENED TO OTHER G37S OF THE SAME MODEL YEAR. THIS IS A SAFETY ISSUE AS I BELIEVE THE WHOLE SRS SYSTEM IS NOT WORKING.
- 10/21/2019· ENGINE
MY CAR WAS CUTTING OFF AND OVER HEATING BUT IT EVENTUALLY LOCKED UP ON ME WHEN I WAS DRIVING ON THE HIGHWAY