Safety ratings
2009 Hyundai Genesis 4-DR w/SAB
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
Crash test videos & photos
Crash test #1NHTSA test 6477
Full test report (PDF) ↗Crash-test footage is converted for smooth playback the first time someone requests it — usually under a minute.
Crash test #2NHTSA test 6480
Full test report (PDF) ↗Crash-test footage is converted for smooth playback the first time someone requests it — usually under a minute.
Recalls (3)
- SERVICE BRAKES, HYDRAULIC:FLUIDCampaign 13V489000 · 29/10/2013
Hyundai is recalling certain model year 2009-2012 Genesis vehicles manufactured April 30, 2008, through March 28, 2012. The vehicles may contain brake fluid which does not protect against corrosion of the Hydraulic Electronic Control Unit (HECU).
Risk: If the module corrodes, reduced brake effectiveness may result, increasing the risk of a crash.
Fix: Hyundai will notify owners and instruct them to bring their vehicle to a dealer for service. Hyundai will inspect the HECU module for proper operation, and will replace the modules as necessary. Hyundai will replace the factory brake fluid in those vehicles that have not previously had the factory brake fluid replaced. These repairs will be done free of charge. The recall began on December 24, 2013. Owners may contact Hyundai at 1-800-633-5151 or by email at consumeraffairs@hmausa.com. Hyundai's recall number is 114.
- EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCHCampaign 14V713000 · 07/11/2014
Hyundai Motor America (Hyundai) is recalling certain 2009-2011 Hyundai Genesis vehicles manufactured April 30, 2008, to November 21, 2010, and 2011 Hyundai Equus vehicles manufactured July 31, 2010, to November 21, 2010. Due to a circuit failure, the stop lamps in the affected vehicles may not illuminate.
Risk: A following vehicle may not recognize that the vehicle is slowing or coming to a stop if the stop lamps on the vehicle do not illuminate as expected. There is an increased risk of a rear-end crash as a result.
Fix: Hyundai will notify owners, and dealers will repair the stop lamp switch circuit, free of charge. Hyundai issued an interim notification to owners on January 6, 2015. The recall began on March 23, 2015. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 125.
- EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCHCampaign 13V113000 · 01/04/2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Risk: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Fix: Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Owner complaints
Most-reported areas
- SERVICE BRAKES129
- ELECTRICAL SYSTEM28
- EXTERIOR LIGHTING24
- UNKNOWN OR OTHER22
- STEERING21
- HYDRAULIC18
- VEHICLE SPEED CONTROL16
- ENGINE13
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/30/2013· SERVICE BRAKES
ON 11/5/13, I RECEIVED EMAIL NOTICED FROM NHTSA'S ODI OF CAMPAIGN ID NUMBER 13V489. UPON CLICKING THE LINK I WAS PROVIDED FURTHER INFORMATION INCLUDING THE FOLLOWING: "HYUNDAI WILL INSPECT THE HECU MODULE FOR PROPER OPERATION, AND WILL REPLACE THE MODULES AS NECESSARY." AFTER RECEIVING A NOTICE FROM HYUNDAI FOR A DIFFERENT RECALL (13V113), I CONTACTED HYUNDAI, AND MADE AN APPOINTMENT TO HAVE RECALL SERVICE FOR BOTH CAMPAIGNS DONE AT CAROUSEL HYUNDAI, WEST CHESTER, PA ON 12/17/2013. CAROUSEL INSISTED THE BRAKE FLUID SERVICE WAS BASED DID NOT INCLUDE COMPONENT INSPECTION BASED ON SERVICE BULLETIN 13-01-006-02, AND FAILED TO PERFORM AN INSPECTION, BUT NOTED ON MY INVOICE "COMPLETED CAMPAIGN TL6 AS REQUIRED." ON 12/30/13, I CONTACTED HYUNDAI BY TELEPHONE, ASKED WHY THE DEALERSHIP DID NOT HAVE THE PROPER INFORMATION TO PERFORM THE INSPECTION AND WAS TOLD THAT THE RECALL INFORMATION WAS NOT AVAILABLE TO THE DEALERSHIP UNTIL AFTER MY VEHICLE WAS TAKEN IN FOR SERVICE ON 12/17/13. I WAS THEN INFORMED THAT IF I WANTED THE BRAKE SYSTEM COMPONENTS INSPECTED FOR CORROSION DAMAGE, I WOULD NEED TO TAKE THE VEHICLE IN FOR AN ADDITIONAL RECALL SERVICE. SINCE NHTSA PROVIDED ME WITH THE PROPER RECALL INFORMATION FOR THIS CAMPAIGN ON 11/5/13, IT IS NOT CLEAR WHY HYUNDAI FAILED TO PROVIDED THIS INFORMATION TO THEIR AUTHORIZED SERVICE NETWORK UNTIL AFTER 12/17/13, MORE THAN 30 DAYS LATER, RESULTING IN IMPROPER SERVICING TO COMPLETE THE NHTSA CAMPAIGN. MANY CONSUMERS ARE UNLIKELY TO CHALLENGE THE LACK OF INSPECTION AND MAY THEREFORE CONTINUE DRIVING VEHICLES THAT ARE IMPROPERLY SERVICED, AND PRESENT A POTENTIAL LIFE SAFETY AND COLLISION DAMAGE RISK. MEANWHILE, I WILL BE REQUIRED TO WAIT LONGER AND SPEND ADDITIONAL TIME TO HAVE THE PROPER SERVICING PERFORMED. CAROUSEL DID TAKE THE TIME TO INFORM ME ABOUT OTHER, UNRELATED, SERVICING THEY RECOMMENDED, AND OFFERED TO PERFORM FOR A FEE. *TR
- 12/28/2013· SEAT BELTSCrash
MY VEHICLE WAS HIT IN THE REAR WHILE EXITING A HIGHWAY ON THE EXIT RAMP APPROACHING A STATE HWY. ,TRAVELING AT APPROXIMATELY 25-30 MPH AT THE TIME.THE IMPACT DEPLOYED THE HEADRESTS BUT THE SEAT BELTS DID NOT RESTRAIN THE DRIVER OR THE PERSON IN THE PASSENGER SEAT CAUSING HEAD TRAUMA TO THE DRIVER.AS A RESULT OF HITTING THE STEERING WHEEL. THE DRIVER WAS TAKEN , BY AMBULANCE,TO THE HOSPITAL FOR MEDICAL TREATMENT. THAT DAY I CONTACTED MY DEALER AND REQUESTED THAT THE VEHICLE BE INSPECTED ( SEAT BELTS AND HEAD REST) AT A LOCAL DEALER THE NEXT DAY AND THE HEAD RESTS BE RE-SET. HYUNDAI REFUSED TO ALLOW THE DEALER TO TOUCH THE VEHICLE AND HIRED A 3RD PARTY ENGINEERING FIRM TO INSPECT THE VEHICLE. THE INSPECTION WAS PERFORM AT MY LOCAL DEALER AND I WAS PRESENT DURING THE INSPECTION ( MEASUREMENTS ONLY WERE TAKEN). HYUNDAI CONTACTED ME AND SAID THAT SEAT BELTS AND HEAD RESTS WERE FOUND TO BE OPERATING ACCORDING TO DESIGN. THEY ALSO DIRECTED ME TO SAFECAR.GOV WEBSITE FOR MY REQUESTED CRASH TEST DATE WHICH THEY DID NOT SUPPLY. I CHECKED THE WEBSITE AND ONLY FOUND ROLLOVER, FRONTAL AND SIDE CRASH DATA. I WOULD LIKE TO HAVE THE NHTSA REVIEW TEST DATA FOR REAR END COLLISIONS WITH BOTH VEHICLES MOVING AT SPEEDS BETWEEN 25-30 MPHFOR 1ST VEHICLE AND 40 MPH FOR THE 2ND VEHICLE. I BELIEVE THAT THE HEADRESTS WILL DEPLOY BUT THE SEAT BELTS WILL NOT RESTRAIN THE DRIVER AND THE PASSENGER. THIS IS A SAFETY ISSUE THAT CANNOT BE KNOWN TO THE GENESIS OWNERS UNTIL IT IS TOO LATE. I DO NOT HAVE THE RESOURCES TO HAVE THE ENGINEERING DONE TO PROVE MY POSITION BUT NHTSA HAS THE DATA OR CAN CONDUCT THE APPROPRIATE TESTS TO SAVE ANOTHER UNKNOWING OWNER FROM POSSIBLE SEVERE INJURY. HYUNDAI 'S RESPONSE WAS THAT THE VEHICLE MET ALL THE FEDERAL MOTOR VEHICLE SAFETY STANDARDS. *TR
- 12/27/2017· STRUCTURE
THE TRUNK CLOSES HARD, AND WON'T STAY UP WHEN RAISED..ALMOST LOST SOME FINGERS VEHICLE WAS OFF AND PARKED IN MY GARAGE
- 12/27/2016· SERVICE BRAKES, HYDRAULIC
WHILE DRIVING ABOUT 5 MILES FROM MY HOME MY BRAKE PEDAL BECAME SOFT AND WENT ALL THE WAY TO THE FLOOR. I'VE HAD THE CAR FOR OVER A YEAR THIS IS THE SECOND TIME THIS HAD HAPPENED.THIS ALL HAPPENED WHILE THE CAR WAS IN MOTION.THE PART IN QUESTION IS CALLED THE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU).HYUNDAI'S RECALL NO. IS 114. *TR
- 12/23/2021· SERVICE BRAKES, HYDRAULIC
The contact owns a 2009 Hyundai Genesis. The contact stated that while his girlfriend was driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The driver was forced to apply the parking brake to stop the vehicle. His girlfriend was able to drive the vehicle home while the parking brake light remained illuminated on the instrument panel, even after releasing the parking brake. The contact called the dealer and was informed that his vehicle was already serviced prior under NHTSA Campaign Number: 13V489000 (Service Brakes, Hydraulic) for the same failure. The manufacturer was also notified of the failure and provided him with the same information as the dealer. The vehicle had yet to be repaired. The failure mileage was 154,850.
- 12/23/2015· SERVICE BRAKES
2009 HYUNDAI GENESIS, IN MOTION STREET AND HIGHWAY. TOTAL BRAKE FAILURE. NO WARNING, NO DASHBOARD LIGHT WARNING. COLUMBIA HYUNDAI ADVISED THAT THE BRAKE FAILURE IS DUE TO FAILURE OF THE ABS CONTROL BOX. IN OTHER WORDS TOTAL, UN-ANNOUNCED FAILURE OF ANTI SKID CONTROL BOX CAUSED A COMPLETE BRAKE SYSTEM FAILURE IN THIS CAR.
- 12/22/2013· SERVICE BRAKES
WHEN THE BRAKES ARE APPLIED THE CAR STARTS TO SLOW DOWN BUT DOES NOT STOP UNTIL THE BRAKES GO ALMOST TO THE FLOOR. I AM JUST WAITING FOR THE TIME WHEN IT DOES NOT STOP AT ALL. WITH ALL THE COMPLAINTS I AM SEEING ABOUT THESE BRAKE PROBLEMS IT APPEARS A RECALL SHOULD BE FORTHCOMING FROM HYUNDAI. *TR
- 12/21/2009· STEERING,SUSPENSION
HAVE 2009 HYUNDAI GENESIS AND HAD A BIG PROBLEM WITH THE CAR PULLING TO THE LEFT AND THEN THE RIGHT. HAS BEEN AT THE DEALERSHIP OVER 5 TIMES, MULTIPLE REPAIRS OF ALIGNMENT AND CAN'T CORRECT THE ISSUE. I EVEN HAD 3 INDEPENDENT SHOPS EVALUATE AND THEN CONFIRM ISSUE AND NOW HYUNDAI STATES THEY CAN NO LONGER CONFIRM PROBLEM. THEY WERE SURPRISED WHEN I PRODUCED THE INDEPENDENT OPINIONS. I WILL NOT PLACE MY FAMILY IN THIS VEHICLE. HYUNDAI NEEDS SOME PRESSURE TO CORRECT THIS ISSUE AND THEIR BEHAVIOR HAS BEEN APPALLING. I REALIZED THIS ISSUE THE DAY AFTER I PICKED UP THE CAR AND HYUNDAI HAS BEEN VERY RESISTANT TO HELP BUT I THINK IT IS BECAUSE THEY CAN NOT CORRECT THE PROBLEM. *TR
- 12/21/2009· POWER TRAIN,TIRES
TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. WHILE PARKED ON A SLIGHT INCLINE WITH THE ENGINE TURNED OFF, HE EXITED THE VEHICLE. UNEXPECTEDLY, THE VEHICLE ROLLED BACKWARDS IN THE PARKING LOT. THE FRONT PASSENGER WAS ABLE ENTER THE DRIVER SIDE SEAT TO TURN THE ENGINE ON AND PLACE THE GEAR SHIFTER INTO 'PARK". THERE WERE NO INJURIES OR DAMAGES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE FAILURE AND CURRENT MILEAGES WERE 15,000. UPDATED 02/23/10. *LJ THE CONSUMER STATED THE TPMS LIGHT ILLUMINATED SPORADICALLY. UPDATED 08/11/10
- 12/20/2014· FUEL SYSTEM, GASOLINE,AIR BAGS,VEHICLE SPEED CONTROLCrash
"I WAS SUBJECTED TO A SUDDEN ACCELERATION LAST NIGHT WHILE DRIVING MY 2009 HYUNDAI GENESIS 4.6. I LEFT A FULL STOP AND SIGHTED ANOTHER CAR SPEEDING TOWARD A STOP SIGN COMING FROM MY LEFT. TO AVOID BEING BROADSIDED I SWERVED TO AVOID AND MY ACCELERATOR JAMMED. I SPED ACROSS THE STREET AND INTO A LANDSCAPED AREA. I HIT A TREE AT THAT POINT WHICH BROUGHT MY VEHICLE TO A STOP. THE DRIVER SIDE AIR BAG DEPLOYED AND I WAS WEARING A SEAT BELT. I SUSTAINED SOME IMPACT INJURIES THAT APPEAR TO BE OF A MINOR NATURE. A LAKE WAS LOCATED JUST BEYOND THE TREE AND I DELIBERATELY SELECTED THE MEDIUM SIZE TREE AS A TARGET. I WAS FORTUNATE. I SUSTAINED A BACK INJURY SOME YEARS AGO AND DRIVE WITH TWO FEET - ONE FOR THE ACCELERATOR AND ONE FOR THE BRAKE. THERE WAS THEREFORE NO CHANCE THAT MY FOOT SLIPPED FROM ONE PEDAL TO THE OTHER. REF: HYUNDAI GENESIS 4.6 2009. *TR
- 12/19/2019· SERVICE BRAKES, HYDRAULIC
BRAKES ARE A CONTINUING PROBLEM OR BETTER SAID BAD BRAKES, LIKE SOMETIMES GOING TO THE FLOORBOARD. THE ESC DASH LIGHT IS ON AND THE CRUISE CONTROL DOESN'T WORK EITHER. I HAD COMPLETED A RECALL ON THE BRAKE FLUID,BUT SHORTLY AFTER THAT MY MY PETAL WENT TO THE FLOOR. BEING CONCERNED, I REPLACED THE MASTER CYLINDER, BRAKE ROTORS, BRAKE LINES AND PADS. UPON BLEEDING THE SYSTEM, THE DEALERS NEW BRAKE FLUID CAME OUT WITH SLUDGE FLOATING ON TOP OF CLEAR FLUID. I CONTACTED THE DEALERS GENERAL MGR. AND COMPLAINED OF A BAD DRAIN REPAIR. HE ASKED ME TO BRING MY CAR IN AND THEY'LL CHECK IT AGAIN. I SHOWED HIM THE PICTURES AND THEY DENIED THAT IT CAME FROM MY CAR, BUT THEY WOULD FIX MY CAR'S BRAKES FOR $2700.00 WITH NO GUARANTEE THAT IT WOULDN'T COST MORE. THIS WAS TOM AH DEALER SHIP IN LIMA, OHIO. I FEEL THAT HYUNDAI SHOULD BE HELD RESPONSIBLE FOR THESE BRAKE PROBLEMS.I HAVE THE FLUID SAVED AND PICTURES ALSO. UPON CHECKING THE INTERNET, I HAVE BEEN ADVISED THAT THE ESC AND CRUISE CONTROL IS WIRED TO THE ABS SYSTEM. I WAS ON INTERSTATE 75 AND THE CAR JUST STARTED APPLYING THE BRAKES BY THEMSELVES. A RATCHETING ON OFF EFFECT. I SLOWED THE CAR DOWN AND PULLED THE CAR OVER TO THE SIDE. I WAS WITHIN SIGHT OF MY TURNOFF STATE RTE 274 OH, SO I CONTINUED ON. I WENT TO STOP AND MY PETAL WENT TO THE FLOOR. I WAS GOING SLOW, MADE MY TURN AND STOPPED. I GOT UNDER THE HOOD JUST TO SEE IF SOMETHING VISUAL WAS THERE. I WAS WITHIN 7 MILES OF MY HOME A STRAIGHT LINE, SO I WENT FOR IT. I PRESSED ON THE GAS AND MY LEFT FRONT WHEEL WAS LOCKED UP. I BACKED UP AND WENT FORWARD AGAIN, SHUTTING OFF THE CAR & RESTARTING IT. BRAKE WAS RELEASED, BUT PETAL STILL WENT TO THE FLOOR. I DROVE HOME 20 MPH, HAD CAR TOWED TO DEALER FOR REPAIR. DON'T KNOW WHAT THEY DID, BUT CHARGED $677.00. A COUPLE DAYS LATER, MY PETAL WENT TO THE FLOOR AGAIN. THATS WHEN I DID THE REPAIRS NOTED ABOVE. STILL HAVE PROBLEMS.
- 12/19/2013· SERVICE BRAKES
TL* THE CONTACT OWNS 2009 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE AT A STOP, THE BRAKE PEDAL ABNORMALLY TRAVELED TO THE FLOORBOARD. THE CONTACT MENTIONED THAT THE FAILURE WOULD RECUR INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC ELECTRONIC CONTROL UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V489000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS REPAIRED UNDER THE RECALL IN APRIL OF 2013 BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 100,000.
- 12/18/2015· SERVICE BRAKES
WHEN ATTEMPTING TO STOP THE VEHICLE THE BRAKES WENT LOW TO THE FLOOR. TOOK TO DEALERSHIP SAID THAT THE ABS SYSTEM NEEDED TO BE REPLACED. THIS IS A KNOWN ISSUE WITH THE 2009 GENESIS BUT SINCE THEY HAD CHECKED IT IN 2014 IT WOULD NOT BE AN ISSUE FOR US. THIS WAS NOT TRUE AND OTHERS MAY HAVE THE PROBLEM IF THE ABS SYSTEM IS NOT REPLACED.
- 12/18/2013· SERVICE BRAKES
DRIVING IN A 45 MPH ROAD, THERE WAS A TRAFFIC LIGHT THAT TURNED RED. MY SPEED BEFORE STARTING TO BRAKE WAS APPROXIMATELY 40 MPH. WHEN I PRESSED THE BRAKE PEDAL, IT WENT ALMOST TO THE FLOOR AND THE CAR WAS NOT STOPPING. IMMEDIATELY I PUMPED THE BRAKE PEDAL SEVERAL TIMES AND FORTUNATELY THE BRAKES SLOWED DOWN THE CAR UNTIL IT CAME TO A STOP ALMOST AT THE MIDDLE OF THE INTERSECTION. IT WAS A BLESSING THAT THERE WAS NO OTHER CAR IN FRONT OF ME OR CROSSING THE INTERSECTION AT THE TIME. DROVE HOME VERY SLOWLY AND TOWED THE VEHICLE TO THE SERVICE CENTER. ABS MODULE WAS REPLACED AT A COST OF OVER $2400.00. A FEW MONTHS BEFORE THE CAR HAD THE BRAKE FLUID REPLACED DUE TO A VEHICLE RECALL FROM HYUNDAI. SERVICE PERFORMED BY THE SAME SERVICE CENTER THAT REPLACED THE FAULTY ABS MODULE. *TR
- 12/18/2009· STEERING,SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)
HYUNDAI GENESIS 3.8L V6 2009 MODEL 1. STEERING PULL TO LEFT - SIGNIFICANT PULL DESPITE ALIGNMENT FIX 2. BRAKE JAM AT LOW SPEEDS INCLUDING AT TRAFFIC LIGHT STOPS 3. STEERING NOISE - WHEN TURNING LEFT DURING CAR PARKING AND BACK-UP 4. ENGINE NOISE LIKE MOTOR CYCLE WHEN DRIVING AT MODERATE SPEEDS 30-65 MILES/HOUR. *TR
- 12/17/2013· SERVICE BRAKES
TL* THE CONTACT OWNS 2009 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH AND APPLYING THE BRAKES, THE BRAKE PEDAL ABNORMALLY TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC) WHICH STATED THAT THE HECU MODULE WOULD BE REPLACED AS NECESSARY HOWEVER, THE TECHNICIAN REFUSED TO REPLACE THE HECU MODULE UNDER THE RECALL AND STATED THAT THEY WOULD ONLY REPLACE THE BRAKE FLUID. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE DEALER WAS NOT AUTHORIZED TO REPLACE THE HECU MODULE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
- 12/15/2014· SERVICE BRAKES
THE BRAKE PEDAL, WHEN APPLIED, TRAVELED WELL BEYOND THE NORMAL POINT OF STOPPING, ALMOST TO THE FLOOR. BRAKING EFFECTIVENESS AND RESULTS WERE GREATLY DIMINISHED AND THE PEDAL WAS EXTREMELY "SPONGY"/NOT FIRM AS NORMAL. IN AN EMERGENCY STOPPING SITUATION, THE CAR SIMPLY COULD NOT HAVE STOPPED IN TIME TO AVOID COLLISION. THIS WAS NOT AN INTERMITTENT OCCURRENCE. ONCE THE SYMPTOM MANIFESTED ITSELF, IT HAS DONE DO CONSISTENTLY. THE CAR HAS BEEN DELIVERED TO THE HUMBLE TX HYUNDAI DEALERSHIP WHICH HAS IDENTIFIED THE HECU COMPONENT AS THE PROBLEM, AND NOT THE MASTER CYLINDER. UNFORTUNATELY THE SERVICE WRITER HAS NOT RECOGNIZED THE RECALL ACTION REQUIRED FOR THIS COMPONENT. *TR
- 12/13/2017· POWER TRAIN
TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. WHILE APPROACHING A STOP, THE ENGINE REVVED AND THE BRAKE PEDAL DEPRESSED SLIGHTLY. THE CONTACT PLACED THE GEAR IN NEUTRAL AND WAS ABLE TO CONTROL THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (KEY HYUNDAI IN JACKSONVILLE, FL, 904-642-6060), BUT THE FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT AN INVESTIGATOR WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 26,350. *TT CONSUMER STATED THERE WERE NEVER ANY CRASHES OR INJURIES AS I WAS ABLE TO MAINTAIN CONTROL BY SHIFTING INTO NEUTRAL. UPDATED 9/18/18*JB
- 12/10/2013· SERVICE BRAKES
AT THE TIME OF THE FIRST INCIDENT I HAD COME TO A STOP AND NOTICED THE CAR STARTING TO MOVE FORWARD AND THE BRAKE PEDAL SLOWLY MOVING TOWARD THE FLOOR. I THOUGHT IT WAS PROBABLY LOW BRAKE FLUID, BUT CHECKED IT AND IT WAS FINE. THE PROBLEM CONTINUED AND SEEMED TO SLOWLY GET WORSE. I HAVE SINCE TAKEN IT IN FOR SERVICE AND REPAIR OF THE BRAKE RELATED RECALL ITEMS. THIS DID NOT RESOLVE THE PROBLEM AND I WAS TOLD I NEEDED THE ABS CONTROL MODULE REPLACED AT A COST OF APPROXIMATELY $2400. AFTER REALIZING THAT THE NHTSA IS CURRENTLY INVESTIGATING THIS FAULTY PART, I WANTED TO MAKE SURE THAT MY ISSUES WITH THIS PART WERE ADDED TO THE LIST OF COMPLAINTS. *TR
- 12/09/2014· EXTERIOR LIGHTING
IN JULY ,2014 , I WAS TOLD BY ANOTHER DRIVER THAT THE STOP LIGHTS WERE NOT FUNCTIONING; I IMMEDIATELY TOOK THE VEHICLE TO MY LOCAL MECHANIC AFTER MY HYUNDAI DEALER TOLD ME THAT IT WAS NOT COVERED UNDER MY WARRANTY. IT WAS CORRECTED THE NEXT DAY AFTER MY CAR WAS LEFT UNTIL FIXED. I WAS JUST NOTIFIED BY NHTSA THAT A RECALL ( CAMPAIGN # 14V713) WAS JUST ISSUED FOR FAULTY STOPLIGHT PROBLEM. I CALLED MY LOCAL HYUNDAI DEALER TO SEE ABOUT RE-IMBURSEMENT AND WAS TOLD THAT THERE WASN'T A RECALL ISSUED YET FOR THIS PROBLEM AND WAS GIVEN THE # FOR CUSTOMER CARE. I JUST GOT OFF THE PHONE WITH HYUNDAI MOTOR AMERICA AND WAS TOLD THAT THE RECALL WAS BEING WORKED ON ( CAMPAIGN 125) AND THAT I WOULD BE RECEIVING A LETTER IN THE FUTURE. I ASKED IF THAT WOULD BE IN DAYS,WEEKS , MONTHS OR YEARS ,HE SAID HE DID NOT KNOW. REMEMBER THE BRAKE FLUID RECALL ! NOW HERE WE GO AGAIN...........A SAFETY ISSUE BUT NOT A SERIOUS ISSUE FOR HYUNDAI. YOU WOULD THINK THAT AN IMMEDIATE NOTIFICATION WOULD GO OUT TO EACH DEALER SO EVERY VEHICLE THAT THEY SERVICE COULD BE BROUGHT TO THE DEALER FOR IMMEDIATE CORRECTIVE ACTION. THIS COULD PREVENT A FUTURE REAR COLLISION AND POSSIBLE INJURY/ DEATH. IS THIS YET ANOTHER INDUSTRY STONE WALLING OF A" SAFETY ISSUE " IE KEY SWITCH AND AIR BAG. HOPEFULLY A FELLOW GENESIS OWNER WILL NOT HAVE A SERIOUS REAR END COLLISION IN THE NEAR FUTURE. *TR
- 12/07/2016· ELECTRICAL SYSTEM,EXTERIOR LIGHTING
I VISITED HYUNDAI DEALER NEAR MY HOME SAGE HYUNDAI LOCATED AT 200 N VERMONT AVE, LOS ANGELES, CA 90004 FOR STOP LAMP OF MY 2009 GENESIS SEDAN 3.8 STOPPED WORKING ABOUT A WEEK AGO AFTER ONE OF VEHICLE BEHIND ALMOSTED REAR ENDED MY CAR AND THEY INFORMED ME ABOUT STOP LAMP DID NOT ILLUMINATED. I DISCOVERED IT WAS HYUNDAI RECALL CAMPAIGN NHTSA #: 14V713000, HYUNDAI RECALL # 125. THEY SERVICE DEPARTMENT OF THE DEALER DID NOT DO ANY REPAIR AND JUST LET ME GO. AND SERVICE REP. STATED THAT THE RECALL IS LIMITED TO ONLY ON STOPLAMP SWITCH NOT ON ANY OTHER RELATED CIRCUIT. THEY NEVER HAD ANY DIAGONOSTICS PERFORMED. I HAD TO DRIVE HOME IN VERY DANGEROUS SITUATION WITHOUT STOP LAMP LIGHT WORKING. THERE ARE ALWAYS STOP AND GO TRAFFIC WHERE MY HOME IS. I WAS VERY SCARED WHEN I DROVE HOME.
- 12/05/2018· AIR BAGS,UNKNOWN OR OTHER,VISIBILITY/WIPERCrash
TAKATA RECALL" 4. THE AIRBAG LIGHT WILL NOT GO OFF. ATLANTA POLICE STATED I NOT DRIVE THE CAR AND TO REPORT IT. MY FAMILY LIVES COULD BE IN DANGER. NO MECHANIC WANTED TO TOUCH IT. I WOULD VERY MUCH LIKE TO THIS THESE ITEMS REPAIRED, ESPECIALLY THE AIRBAG SIGNAL/LIGHT. I DON'T KNOW IF IT WILL GO OFF OR NOT BUT I NEED THIS DONE BEFORE ANYTHING ELSE. I WILL UPLOAD THE PICTURE VIA EMAIL. SYSTEM ISSUES. I PURCHASED A USED 2009 GENESIS SEDAN IN SEPTEMBER OF 2015. WE HAVE NOTICED THAT SEVERAL UNUSUAL ISSUES HAVE SURFACED SINCE THE PURCHASE. I WAS NEVER NOTIFIED OF ANY OF THE RECALLS OR POTENTIAL ISSUES BELOW. 1. THE CONSOLE FOR THE SEATER HEATERS ARE MELTED OR GOT OVERHEATED AND IS DAMAGED. 2. WHEN THE BRAKES NEED UPDATED THEY ARE VERY DRY (PER THE REPAIRMAN) RECALL - 114. 3. WINDOW SHIELD WIPER SEEMS TO HAVE A DEFECT.
- 12/05/2017· UNKNOWN OR OTHER
TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. THE CONTACT STATED THAT THE BRAKE PEDAL FELT ABNORMAL WHEN DEPRESSED AND THE STOPPING DISTANCE WAS INCREASED. THE VEHICLE WAS TAKEN TO PARAMUS HYUNDAI DEALER LOCATED AT 234 NJ4, PARAMUS, NJ FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,151.
- 12/05/2013· SERVICE BRAKES
PROBLEM: UPON STEPPING ON BRAKES, REDUCED BRAKE PRESSURE, LONGER PEDAL TRAVEL- FEELING LIKE POSSIBLE MASTER CYLINDER FAILURE, BUT BRAKES CONTINUED TO WORK. NOV. 15, 2013 RECEIVED HYUNDAI SAFETY RECALL NOTICE 13V-113: REPLACE STOP LAMP SWITCH AND FLUSH/REFILL BREAK FLUID. DEALER COMPLETED SERVICE NOV 30. DEALER SAID MASTER CYLINDER NEEDED TO BE REPLACED. SERVICE PERFORMED DEC. 5. DEALER THEN SAID HYDRAULIC ELECTRONIC CONTROL UNIT NEEDED REPLACEMENT. I FEEL THE BRAKE PROBLEMS ARE DUE TO THE FAULTY BREAK FLUID THAT WAS INSTALLED BY THE MANUFACTURER AND REPAIRS NEED TO BE DONE AT THE MANUFACTURES EXPENSE. *TR
- 12/05/2013· SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
PROBLEM: UPON APPLYING BRAKES, REDUCED BRAKE PRESSURE & LONGER PEDAL TRAVEL, FEELING LIKE MASTER CYLINDER PROBLEM- ALTHOUGH BRAKES CONTINUED TO WORK WITH GREATER EFFORT. NOV. 2013 RECEIVED HYUNDAI SAFETY RECALL NOTICE 13V-113: REPLACE STOP LAMP SWITCH AND FLUSH/REFILL BRAKE FLUID. DEALER COMPLETED SERVICE NOC 30, 2013. DEALER SAID THAT MASTER CYLINDER NEEDED REPLACEMENT. SERVICE PERFORMED DEC. 5, 2013. DEALER THEN SAID HYDRAULIC ELECTRONIC CONTROL UNIT NEEDED REPLACEMENT. (PARTS ORDERED.) I FEEL THAT MY BRAKE PROBLEMS WERE CAUSED BY THE MANUFACTURER INSTALLING INADEQUATE/FAULTY BRAKE FLUID. THE REPAIRS NEED TO BE DONE AT THE MANUFACTURER'S EXPENSE. *TR
- 12/04/2013· SERVICE BRAKES
WHILE DRIVING THE CAR AT 5.20 PM ON MONDAY DECEMBER 2, 2013, MY BRAKES FAILED. THE BRAKE PEDAL ALMOST WENT TO THE FLOOR, WERE VERY SOFT, AND ONLY BARELY WORKED. I MANAGED TO STOP THE CAR WITHOUT HITTING ANY OTHER VEHICLE. SINCE I WAS CLOSE TO HOME, I CAREFULLY MANEUVERED THE CAR TO MY GARAGE WHERE IT WAS SAFELY PARKED. ON TUESDAY MORNING (THE NEXT DAY) I HAD THE CAR TOWED TO SHAWNEE MISSION HYUNDAI. THAT AFTERNOON THEY CALLED ME BACK TO SAY THAT THE PROBLEM WAS COMPLETE FAILURE OF THE BRAKE CONTROL MODULE (HECU). UPON INVESTIGATION, AND WITHOUT ANY ADVICE OR ASSISTANCE FROM THE PEOPLE AT HYUNDAI, I HAVE DISCOVERED THAT THIS IS A KNOWN ISSUE FOR HYUNDAI, AND THE SUBJECT OF A RECALL. I AM WRITING TO INFORM THE AUTHORITY THAT THE PARTS FAILED ON MY CAR. *TR
- 12/01/2017· ELECTRICAL SYSTEM,UNKNOWN OR OTHER
TRUNK CLOSES HARD, ALMOST TOOK MY HAND......RADIO.CD DECK HAS ALWAYS HAD A WIRING PROBLEM, AND THEY SAY THEY FIXED IT
- 12/01/2016· SEATS
TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S SEAT MOVED INDEPENDENTLY. THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
- 11/29/2013· SERVICE BRAKES
I HAD TO TAKE MY CAR INTO SERVICE DUE TO TWO RECALLS THAT HAD BEEN POSTED. ONE FOR THE BRAKE SWITCH AND THE SECOND FOR THE BRAKE FLUID. IN ADDITION TO THAT, MY WIFE HAD ALSO MENTIONED TO ME THAT THE BRAKES FELT "SPONGE-Y". ONCE I GOT TO THE LOCAL DEALERSHIP AND NOTIFIED THE SERVICE ADVISOR WHAT ISSUES I HAD, HE TOLD ME THAT MY CAR NEEDS A NEW ABS MODULE. I DID SOME ONLINE RESEARCH AND DISCOVERED THAT THERE HAVE ALREADY BEEN SIMILAR COMPLAINTS FILED FOR THIS PROBLEM. I WOULD LIKE TO ADD MYSELF TO THAT LIST OF CONSUMERS WHO HAVE THIS VEHICLE WITH THIS PROBLEM. I LOOK FORWARD TO HAVING THIS ISSUE BEING RESOLVED. *TR
- 11/25/2014· SEAT BELTS,SEATSCrash
I AM FILING ANOTHER COMPLAINT TO RECORD THIS CRITICAL DESIGN ISSUE BASED ON ALL THE RECENT COVER-UPS BY THE AUTOMOTIVE INDUSTRY. ON NOV 10TH,2013 MY VEHICLE WAS HIT IN THE REAR WHILE TRAVELING APPROXIMATELY 25 MPH BY ANOTHER VEHICLE AT A SPEED SLIGHTLY FASTER THEN MY VEHICLE. WHEN THE VEHICLE HIT US, THE HEADRESTS DEPLOYED MOVING OUR HEADS FORWARD BUT THE SEAT BELTS DID NOT RESTRAIN BOTH THE DRIVER AND THE PASSENGER. THE DRIVER SUSTAINED HEAD TRAUMA AS A RESULT. I CONTACTED HYUNDAI MOTORS ABOUT THIS SERIOUS CONDITION AND AFTER MANY LETTERS THEY SAID THAT THE VEHICLE MET ALL THE TEST DATA IN A COLLISION. WHAT THEY DIDN'T SAY IS THAT THERE ISN'T A TEST FOR REAR COLLISIONS REQUIRED BY THE NHTSB. THERE IS AN ISSUE WITH THE DESIGN OF THE HEADRESTS AND THE FUNCTION OF THE SEATBELT RESTRAINING CAPABILITY. THIS CAN ONLY BE PROVEN BY EITHER A REAR COLLISION RESULTING IN SERIOUS INJURY OR DEATH OR CONDUCTING A REAR END COLLISION AT A SLOW SPEED BY BOTH VEHICLES. HYUNDAI DID INSPECT THE VEHICLE AND THE SEATBELTS ( MEASURED THEM ; ONLY INSPECTION THAT COULD BE MADE). DO WE NEED TO SEE ANOTHER DEATH RESULTING IN THE NHTSB AND THE AUTO INDUSTRY AVOIDING TESTING TO SAVE MONEY OR IGNORE A SAFETY PROBLEM. *TR
- 11/23/2016· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINEFire
WAS DRIVING CAR TO MEET MY HUSBAND AND WHEN I TURNED THE CORNER, HE WAS FRANTICALLY WAVING ME TO GET OUT OF THE CAR BECAUSE IT WAS ON FIRE, IN THE FRONT UNDER THE DRIVER'S SIDE BUMPER. I GOT OUT AND SAW FLAMES SHOOTING FROM UNDER THE BUMPER. WITH THE FIRE DEPARTMENT ON THE WAY, WE MADE SEVERAL ATTEMPTS TO PUT THE FIRE OUT W/WATER TO NO AVAIL. A NEARBY STORE OWNER CAME OUT WITH A FIRE EXTINGUISHER AND WAS ABLE TO PUT THE FIRE OUT. ONCE FIRE DEPARTMENT ARRIVED, HE INDICATED THAT IT APPEARED TO BE AN ELECTRICAL FIRE. ONCE THEY MOVED THE CAR, MY HUSBAND ATTEMPTED TO START IT AND IT STARTED BILLOWING OUT SMOKE. AT THAT POINT, THE FIRE DEPARTMENT ORDERED HIM TO TURN IT OFF AND HAVE THE CAR TOWED AND TO NOT DRIVE THE VEHICLE AGAIN
- 11/19/2013· SERVICE BRAKESCrash
ON 8/13/13 AT APPROX 930AM, TRAFFIC WAS APPROACHING A TRAFFIC LIGHT WHEN IT TURNED YELLOW. DRIVER OF VEHICLE INFRONT OF ME SUDDENLY STOPPED AND AS I APPLIED THE BRAKE TO STOP AS WELL, MY BRAKE PEDAL WAS DEPRESSED TO THE FLOOR BUT HAD NO BRAKING POWER. I WAS NOT ABLE TO STOP SO UNFORTUNATELY I STRUCK THE VEHICLE INFRONT OF ME. ALL REPAIRS WERE FINISHED ON 8/29/13. AS I BACKED INTO MY DRIVEWAY I NOTICED THAT MY BRAKE LIGHTS WERE NOT WORKING. I CONTACTED THE AUTO BODY SHOP AND THEY LOOKED AT IT THE NEXT DAY. THEY ADVISED ME THAT THE BRAKE LIGHTS WERE NOT IN DIRECT RELATION TO THEIR SERVICES RENDERED BUT THAT I SHOULD TAKE IT TO A LOCAL DEALERSHIP TO HAVE IT CHECKED OUT. THEY ALSO ADVISED ME THAT MY BRAKE PEDAL SEEMED SOFT AND SHOULD ALSO BE LOOKED AT. I MADE AN APPOINTMENT WITH THE DEALER AND THEY ADVISED ME THAT THERE WAS A RECALL ON THE BRAKE FLUID AND STOP LIGHT SWITCH. THE BRAKE LIGHTS STARTED WORKING AGAIN PRIOR TO MY APPOINTMENT SO I ENDED UP CANCELING IT. IN EARLY NOV I NOTICED MY BRAKE LIGHTS AGAIN WERE NOT WORKING. I BROUGHT THE VEHICLE IN AND THEY FIXED THE BRAKE FLUID AND STOP LIGHT SWITCH SAYING THEY WERE RECALLED. THEY ALSO ADVISED ME THAT MY BRAKE PEDAL WENT TO THE FLOOR AND SHOULD HAVE IT LOOKED AT BUT WOULD HAVE TO PAY FOR DIAGNOSIS AND/OR REPAIRS. WHEN I GOT HOME AGAIN, I BACKED INTO THE DRIVEWAY AND NOTICED MY BRAKE LIGHTS WERE NOT WORKING EVEN THOUGH I JUST LEFT THE DEALERSHIP WHERE THEY FIXED IT. RECALLS ARE STATING THAT THE PREVIOUS BRAKE FLUID MAY CORRODE THE BRAKE MODULE REDUCING BRAKE EFFECTIVENESS POSSIBLY ENDING IN A CRASH AND THAT THE STOP LIGHTS HAVE MALFUNCTIONED ON OTHER CARS. I WANTED TO MAKE YOU AWARE OF MY ISSUE BEFORE I CONTACTED HYUNDAI DIRECTLY AND POSSIBLY A LAWYER. THANK YOU *TR
- 11/18/2014· VEHICLE SPEED CONTROL,SERVICE BRAKESCrash
TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. WHILE ATTEMPTING TO STOP FOR A TRAFFIC LIGHT, THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE VEHICLE CRASHED INTO THE REAR END OF ANOTHER VEHICLE. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPLENISHED THE BRAKE FLUID AND WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED ON THREE DIFFERENT OCCASIONS, ALL INVOLVING A CRASH WITHOUT INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
- 11/17/2011· VISIBILITY
WINDSHIELD WIPERS REPLACED DUE TO "CHATTER" PROBLEM NOT SOLVED USING MANUFACTURE PARTS. DURING RAIN WINDSHIELD WIPERS STOP WORKING, IN A FEW MIN. THE SYSTEM RESETS, WIPERS CHATTER AND STOP WORKING. I BELIEVE THERE IS A PROBLEM WITH THE WIPER MOTOR AND NOT THE BLADES, DEALER COULD NOT FIX THE PROBLEM, I HAVE FOUND THAT OTHERS WITH THIS SAME YEAR, MAKE, AND MODEL HAVE THE SAME PROBLEM AND HAVE NOT FOUND A SOLUTION. I BELIEVE THAT THE WIPER MOTOR(S) SHOULD BE REPLACED UNDER WARRANTY. *TR
- 11/14/2014· SERVICE BRAKES
BRAKES WERE APPLIED AND THERE WAS EXCESSIVE PEDAL TRAVEL TO THE FLOOR AND SEVERELY REDUCED BRAKE EFFECTIVENESS. THIS HAS HAPPENED MULTIPLE TIMES SINCE THE INITIAL OCCURRENCE. *TR
- 11/11/2013· SERVICE BRAKES
BROUGHT MY CAR IN TO ADDRESS A RECALL ON THE BRAKES. 10 DAYS AFTER THEY FLUSHED MY BRAKE FLUID I NOTICED I HAD TO PUSH DOWN HARD ON THE BRAKE PEDAL FOR THE CAR TO STOP. I BROUGHT THE CAR IN AND THEY SAID THE MASTER CYLINDER NEEDS TO BE REPLACED AT MY COST. I HAVE TWO YOUNG CHILDREN AND I'M EXTREMELY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. *TR
- 11/08/2022· AIR BAGS,STRUCTURE
The dash cover on my 2009 Genesis 4-door Sedan has developed large cracks where the passenger side air bag is located. The concern is that this may cause the air bag to deploy inadvertently or increase the chance of flying shrapnel if/when the air bag should deploy during an accident. This problem started around 90,000 miles and has continued to get worse (The vehicle currently has approximately 125,000 miles). I took the vehicle to the dealer when the problem first appeared, but was told it was not a safety concern, and that it was not covered under the warranty. However, I feel this in fact could cause injury to anyone riding in the front passenger seat. 1 picture is attached.
- 11/07/2014· EXTERIOR LIGHTING
WAS TRAVELING ON VACATION AND WAS NOTIFIED BY ANOTHER MOTORIST THAT I HAD NO BRAKE LIGHTS. TOOK TO DEALER AND THEY REPLACED STOP LAMP SWITCH (#13-01-021-3). VEHICLE WAS STILL UNDER WARRANTY AND NO COST FOR REPAIR. DEALERSHIP DID NOT INDICATE THAT THERE WAS A RECALL OR SERVICE BULLETIN ON THIS PART OR WITH THIS ISSUE. HAD A SECOND INCIDENT, SIMILAR AS THE FIRST ONLY THIS TIME THE BRAKE LIGHTS FLICKERED WHEN BRAKE WAS APPLIED. I WAS NEARLY REAR ENDED BY A MOTORIST AND THEN WAS STOPPED AT A LIGHT BY THAT MOTORIST TO TELL ME OF THE ISSUE. THE FOLLOWING DAY I SMELLED A VERY HEAVY ELECTRICAL SMELL WHEN I STARTED THE VEHICLE. I AGAIN TOOK THE VEHICLE TO THE DEALERSHIP AND THEY FIXED THE SAME STOP LAMP SWITCH (DIODE) AT NO COST. HOWEVER, THE DEALER SAID THEY HAD NOT HAD ANY GENESIS IN FOR A SECOND TIME WITH THIS ISSUE. THE SERVICE MANAGER SUGGESTED THAT I WAS "RIDING THE BRAKE" AND SUGGESTED THAT THIS MIGHT CAUSE THE ISSUE. AGAIN, THERE WAS NO MENTION BY THE DEALERSHIP THAT THERE WAS A RECALL OR SERVICE BULLETIN FOR THIS ISSUE. *TR
- 11/06/2023· ELECTRICAL SYSTEM,ENGINE
I was on the freeway and my car suddenly shut off completely.. engine, dashboard, lights EVERYTHING.. it was off for maybe 2 seconds and then the car Powered itself back up the car did not stop abruptly, so I was thankful for that. I didn’t panic or pull the wheel. I just continue straight and then thankfully it cut back on and then I got off the freeway as I was driving down the street not going more than 1015 miles my car cut off on me again it did the same exact thing everything just went off and then it cut back on mid drive and I have a four year-old toddler and I have been scared out of my life. Something is clearly wrong I need help please , no one can tell me what the problem is
- 11/06/2019· UNKNOWN OR OTHER
TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE BRAKES FAILED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKES NEEDED TO BE BLED AND THE MASTER CYLINDER NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 62,000.
- 11/06/2015· VISIBILITY/WIPER
WINDSHIELD WIPERS QUIT WORKING, DID SOME RESEARCH ONLINE, COME TO FIND OUT THAT THE WIPERS NOT WORKING IS A COMMON PROBLEM ON ALL 2009-2012 GENESIS. HYUNDAI HAS NOT COME OUT WITH A RECALL NOR A SERVICE BULLETIN KNOWING THIS IS A SAFETY ISSUE AND THE VEHIVLE IS INOPERABLE IN BAD WEATHER CONDITIONS.
- 11/06/2013· SERVICE BRAKES
SUDDEN LOSS OF BRAKE PRESSURE. BRAKE PEDAL BECAME VERY MUSHY, AND HAD TO BE PRESSED ALL THE WAY DOWN TO BRAKE THE CAR. AFTER BRAKE WAS PUMPED A COUPLE OF TIMES, ISSUE WENT AWAY. APPEARS TO BE CAUSED BY A FAULTY ABS HYDRAULIC MODULE. AFTER THE INCIDENT, DID SOME RESEARCH ON THE GENESIS OWNERS FORUMS, AND SEEMS LIKE THE SAME ISSUE HAS AFFECTED A NUMBER OF OTHER VEHICLES AS WELL. HTTP://WWW.GENESISOWNERS.COM/HYUNDAI-GENESIS-FORUM/SHOWTHREAD.PHP?T=9926&PAGE=7. *TR
- 11/06/2013· SERVICE BRAKES
MY WIFE WAS DRIVING OUR 2009 HYUNDAI GENESIS EASTBOUND ON THE FLORIDA TURNPIKE AT APPROXIMATELY 75 MPH. A VEHICLE PUT ON THEIR BRAKES AHEAD OF THE CAR AND MY WIFE WENT TO APPLY HER BRAKES AND THE PEDAL WENT NEARLY TO THE FLOOR CAUSING HER TO NEARLY LOSE CONTROL OF THE VEHICLE BEFORE BRAKING ACTION FINALLY ACTIVATED. I IMMEDIATELY TOOK THE VEHICLE TO OUR LOCAL HYUNDAI DEALERSHIP AND WAS PRESENTED WITH A $2375 REPAIR BILL FOR A FAILED ABS CONTROL MODULE. I HAVE SINCE LEARNED THAT THIS IS A RECURRING FAILURE WITH THE GENESIS MODEL AND A RECALL IS CURRENTLY IN EFFECT FOR THESE VEHICLES ON THE BRAKE SYSTEM. THIS IS A CRITICAL SAFETY ISSUE THAT MUST BE ADDRESSED IMMEDIATELY! *TR
- 11/06/2013· SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. THE CONTACT STATED WHILE DRIVING 40 MPH, HE ATTEMPTED TO ENGAGED THE BRAKES BUT THE PEDAL EXTENDED TO THE FLOOR AND FAILED TO STOP THE VEHICLE. IN ORDER TO STOP THE VEHICLE THE CONTACT WAS FORCED TO SHIFT OUT OF GEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT TIRE BRAKE PADS AND MASTER BRAKE CYLINDER WERE REPLACED BUT FAILED TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 85,000.
- 11/05/2014· SERVICE BRAKES
IN SEPTEMBER, I WAS DRIVING TO WORK ON THE INTERSTATE AND WAS EXITING. TRAFFIC WAS BACKED UP ON THE EXIT RAMP AND SO I WAS BRAKING AT THE TOP OF THE EXIT RAMP. THERE WAS A BUMP AT THE TRANSITION FROM ASPHALT TO CONCRETE AND I HIT THAT BUMP WHILE I WAS BRAKING. THE BRAKE PEDAL IMMEDIATELY WENT ALL THE WAY TO THE FLOOR BUT I WAS ALREADY SLOWED DOWN SO I DID NOT HIT THE CAR IN FRONT OF ME ON THE RAMP. THE BRAKE PEDAL CONTINUED TO BE MUSHY BUT I WAS ABLE TO PUMP THE BRAKES NUMEROUS TIMES AND THE BRAKES STARTED TO WORK AGAIN. ON NOVEMBER 4, 2014, I WAS DRIVING TO WORK ON A SURFACE STREET AND HAD TO STOP FOR A PEDESTRIAN. WHILE I WAS BRAKING, MY RIGHT FRONT TIRE HIT A POTHOLE AND THEN THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. THE CAR SLOWED BUT DID NOT STOP COMPLETELY. I TURNED INTO MY PARKING GARAGE FOR WORK AND THE BRAKE PEDAL CONTINUED TO SINK ALL THE WAY TO THE FLOOR EVERY TIME I NEEDED TO STOP. I INCHED INTO A PARKING SPACE AND CONTINUED TO WORK. WHEN I WAS GOING HOME, I TURNED THE CAR ON AND PUMPED THE BRAKE PEDAL NUMEROUS TIMES BUT THE PEDAL CONTINUED TO BE MUSHY. I WAS ABLE TO STOP BECAUSE THE BRAKES WOULD SUDDENLY GRAB JUST BEFORE THE BRAKE PEDAL WAS ALL THE WAY TO THE FLOOR. I MADE IT HOME SLOWLY AND AM GETTING THE BRAKES LOOKED AT TODAY. *TR
- 11/04/2013· SERVICE BRAKES
THIS IS THE SECOND TIME IN A WEEK WHERE THE BRAKES HAVE JUST FAILED. THE BRAKE PEDAL WILL GO ALL THE WAY TO THE FLOOR. AFTER PUMPING THE PEDAL PRESSURE IS RESTORED. CONCERNED ABOUT SAFETY GOING FORWARD. *TR
- 11/04/2013· SERVICE BRAKES
I EXPERIENCED BRAKES ISSUES WITH MY 2009 HYUNDAI GENESIS ON 31 OCT 13. DRIVING HOME FROM WORK, I HAD TO PUSH MY BRAKES ALL THE WAY TO THE GROUND AND PUMP THEM SEVERAL TIMES TO GET THE VEHICLE TO STOP. I CALLED THE HYUNDAI DEALERSHIP TO GET AN APPOINTMENT FOR MY CAR, THEY WERE ABLE TO SEE MY CAR ON 4 NOV 13 (TODAY). I RECEIVED A CALL FROM THE HYUNDAI REPRESENTATIVE (WALDORF, MD - STORE #MD041) THIS MORNING NOTIFYING ME THAT MY CAR'S BRAKE SYSTEM - HYDRAULIC ELECTRONIC CONTROL UNIT IS FAILING. THIS SEEMS TO HAPPENING MORE OFTEN TO THESE PARTICULAR CARS. I WAS TOLD THE BRAKE FLUID WAS REPLACED IN MY CAR IN MARCH 2013. THE CHANGE OF THE BRAKE FLUID WAS TO PREVENT THIS FROM HAPPEN. THE BRAKE FLUID DID NOT PREVENT THIS FROM HAPPENING TO MY VEHICLE. I BELIEVE HYUNDAI SHOULD RECALL/FIX THE FAULTY HYDRAULIC ELECTRONIC CONTROL UNIT FOR THE HYUNDAI GENESIS VERSUS THE CUSTOMERS PAYING A $3,000.00 BILL WHICH IS UNNECESSARY. *TR
- 11/02/2022· SERVICE BRAKESCrash
My son was driving this car home from college mid-day on October 8. He had not driven the car for 10 days or so while at school and he did notice the brakes making an unusual sound that day he had never heard. While on the highway, there was a sudden stop ahead of him. When he pressed the brakes they completely stopped working and he rear-ended the car in from of him. The brakes were completely non-functional after the crash and he had to try to stop his car as best as he could without brakes. Luckily there were no injuries, however complete brake failure out of the blue is obviously enormously dangerous. The tow truck driver confirmed that brakes did not work at all and speculated that a "brake-line snapped". I have no idea if that is true or why he thought that. The car is totaled and no inspection of the car has taken place. We have the car at our house and it is available for inspection as we try to figure out what to do with it. There were no warning lights prior to the issue. Less than a week after the accident we received a Notification of Extended Warranty from the car manufacturer regarding a possible issue related to brakes. And we have read about other braking issues that have evidently arisen over the years with this model year car.
- 11/02/2016· SERVICE BRAKES, HYDRAULIC,EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 HYUNDAI GENESIS. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC). AFTER RECEIVING THE REPAIR, THE BRAKES BEGAN TO MALFUNCTION. THE CONTACT HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES BEFORE THE VEHICLE WOULD COME TO A STOP. ALSO, THE BRAKE LIGHTS FAILED TO ILLUMINATE WHEN THE BRAKES WERE APPLIED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V713000 (EXTERIOR LIGHTING). THE CONTACT RECEIVED THE REPAIR FOR THE RECALL; HOWEVER, THE FAILURE OF THE BRAKE PEDAL WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE ON THE VEHICLE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 01/05/2017*CT THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR A BRAKE FLUID INSPECTION, DUE TO BRAKE FAILURE AND THE STOP LAMP RECALL. THE STOP LAMP RECALL WAS PERFORMED, BUT THE BRAKE FAILURE ISSUE WAS IGNORED. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER A SECOND TIME, TO HAVE ANOTHER RECALL PERFORMED AND THE BRAKE FAILURE WAS IGNORED AGAIN. EVENTUALLY, THE BRAKE MASTER CYLINDER AND BRAKE BOOSTER WERE REPLACED AT A COST OF $1600. UPDATED 02/14/17*JB
- 10/31/2013· SERVICE BRAKES
DRIVING IN TRAFFIC ON INTERSTATE AND TRAFFIC CAME TO A SUDDEN STOP IN FRONT OF ME. I APPLIED BRAKES AND THEY WENT TO FLOOR AND WAS SLOW TO ACTIVATE. THE CAR DID STOP BUT BRAKE PEDAL GOES TO FLOOR NEARLY BEFORE STOPPING. HAPPENED ONCE BEFORE. THE FIRST TIME I STOPPED AND CHECKED BRAKE FLUID AND THEY SEEMED TO CORRECT, NOT THIS TIME. I HAVE TAKEN CAR TO TWO DEALERS FOR REPAIR AND THEY BOTH SAID BRAKE FLUID CHANGE RECALL, NOTHING FURTHER. THEY BOTH LET ME LEAVE WITH BRAKES STILL GOING TO FLOOR. I AM A 33 YEAR STATE POLICE INVESTIGATOR AND SAW THE NEWS OF RECALL ONLINE. I HAD TO TAKE EVASIVE ACTION TO AVOID CRASH BOTH TIMES. *TR