2009 Honda Ridgeline

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/11/2015· TIRES

  TL* THE CONTACT OWNS A 2009 HONDA RIDGELINE. WHEN THE VEHICLE WAS STARTED, THE TIRE WARNING INDICATOR WAS ILLUMINATED. THE CONTACT PLACED AIR IN THE REAR DRIVER SIDE TIRE; HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIRE SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIRE SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 02/12/16*LJ *CN

• 12/09/2022· STRUCTURE

  The contact owns a 2009 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 22V430000 (Structure) however, the equipment needed to repair the under carriage of the vehicle was unavailable and was not sent from the manufacturer to the local dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 11/18/2009· STEERING

  2009 HONDA RIDGELINE RL CONSTANTLY PULLS TO THE RIGHT. I HAVE OWNED THE VEHICLE FOR 6 MONTHS AND HAD IT IN FOR ALIGNMENT THREE TIMES. *TR

• 10/17/2023· STRUCTURE

  The contact owns a 2009 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 22V430000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 10/11/2023· UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

  After driving through Lake Alfred and getting on I-4 heading NE bound toward Orlando, I noticed a very loud noise. I drove to the next exit a few miles down the road (the car seemed to handle fine), Exit 55 at Davenport FL. On the exit ramp, I began to smell burning rubber. After pulling over into the grass off of the exit ramp (to clear traffic) and coming to a complete stop - I smelt Gasoline. I killed the ignition and looked under the vehicle (see attachments). I immediately called 911 to get a fire truck - as to my surprise - I had a fuel leak right next to dragging metal (how this didn't ignite is beyond me - but I am grateful it did NOT ignite!). First fire truck arrived about 10min after calling 911and they requested a second truck be rolled out also. I did not know what was going on. Under the guidance of the Fire fighters - I called my insurance company to organize a Tow truck. I assumed something had caused undercarriage damage (although I did not distinctly recall hitting anything). State Farm organized to Tow it to their authorized repair station - who then advise they will not be repairing the vehicle due to an open Safety Recall. State Farm then had the vehicle towed to the nearest Honda Dealer in Winter Haven to investigate. I NEVER received a Recall Notice! I have had this vehicle since 2020 and it has been registered and tagged in BOTH Kentucky and Florida. Even with this - I never received a Recall Notice!!! I called America Honda 9/6 at 9:49am & spoke with Jessica. I inquired as to why they did not send me a Recall Notice. She stated that they only had me listed as an owner of a 2003 Accord (which I purchased in 2023). For some reason they did not have my Honda Ridgeline showing me as the registered owner? I was very upset by this. I spoke with a David at Winter Haven Honda and he said that the Dealership has sent the Inspection photos to America Honda. I'm still awaiting resolution to this Safety Recall Investigation.

• 09/27/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 09/08/2015· UNKNOWN OR OTHER

  THE SUNROOF WAS OPEN IN TILT POSITION AND IT SHATTERED WHILE I WAS DRIVING DOWN THE HIGHWAY AT A SPEED OF APPROX. 50 MPH. IT MADE A VERY LOUD SOUND. LOUD, LIKE A GUN SHOT SOUND. FORTUNATELY, IT DIDN'T MAKE ME SWERVE OFF THE ROAD OR INTO THE ONCOMING LANE (IF THERE HAD BEEN AN ONCOMING VEHICLE AT THE TIME, COULD HAVE CAUSED A COLLISION) IT WAS VERY STARTLING. I WAS SHOWERED WITH SPLINTERED GLASS. THERE WERE NO OTHER VEHICLES NEARBY AT THE TIME IT HAPPENED. THERE WAS NO INDICATION THAT THE GLASS COLLIDED WITH ANYTHING TO MAKE IT BREAK. THERE WAS NO OBVIOUS REASON FOR THE GLASS TO SHATTER. THE CONCERN IS THAT THERE MAY HAVE BEEN A DEFECT IN THE GLASS. CONDITIONS:THE TEMPERATURE THAT DAY WAS IN THE HIGH 80'S TO 90 DEGREES. I ALSO HAD THE REAR WINDOW OPENED AT THE TIME OF THE INCIDENT.

• 08/17/2021· AIR BAGS

  Takata recall. The contact owns a 2009 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 18V041000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the air bag warning light was illuminated. The approximate failure mileage was 148,000. Parts distribution disconnect.

• 08/17/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA RIDGELINE. THE CONTACT STATED THAT THE PASSENGER AND DRIVER AIR BAG INDICATORS ILLUMINATED BEFORE AND AFTER THE VEHICLE WAS REPAIRED PER A RECALL. THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER WHO PERFORMED THE RECALL REPAIR. THE TECHNICIAN STATED THAT THE AIR BAG INDICATORS ILLUMINATED BECAUSE THE VEHICLE WAS WRECKED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURES WERE NOT REMEDIED. THE FAILURE MILEAGE WAS 35,212.

• 08/12/2016· AIR BAGS

  TAKATA RECALL- I HAVE BEEN UNABLE TO GET ANY INFORMATION AS TO WHEN I CAN EXPECT A CORRECTION TO THIS PROBLEM. IN THE MEAN TIME I AM AFRAID TO ALLOW ANY OF MY FAMILY TO SET IN THE PASSENGER SEAT. WHAT SHOULD I DO? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 07/29/2016· AIR BAGS

  TL* THE CONTACT OWNS A 2009 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V344000 (AIR BAGS) AND 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 07/29/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V344000 (AIR BAGS) AND 16V061000 (AIR BAGS). HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS UNAVAILABLE.

• 07/29/2016· AIR BAGS

  TL* THE CONTACT OWNS A 2009 HONDA RIDGELINE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS) WAS RECEIVED IN MAY OF 2016. THE NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 07/22/2016· AIR BAGS

  TAKATA RECALL. I HAVE BEEN DRIVING THIS VEHICLE AROUND WITH MY WIFE AND SMALL CHILDREN UNAWARE OF THE POSSIBLE HARM THAT COULD COME TO THEM FROM THE "EXPLODING" AIRBAGS. WE JUST RECEIVED OUR TRUCK BACK WITH THE FIXED DRIVER'S SIDE AIRBAG AFTER HAVING A RENTAL FOR 3 MONTHS SINCE HONDA DID NOT HAVE REPLACEMENT PARTS YET. WE JUST RECEIVED ANOTHER RECALL FOR THE "EXPLODING" PASSENGER SIDE AIRBAG WHICH THEY ALSO DO NOT HAVE PARTS FOR. WE HAVE BEEN UNABLE TO USE OUR TRUCK FOR FEAR THAT THE AIRBAGS COULD HURT OUR SMALL CHILDREN OR OTHER PASSENGERS. WE HAVE CONTACTED THE DEALERSHIP AND THE #S PROVIDED ON THE RECALL BUT HAVE BEEN UNABLE TO GET ANY RESPONSE FOR ABOUT 4 DAYS. WE ARE CONCERNED THAT HONDA SHOULD HAVE KNOWN THE PASSENGER AIRBAG WAS DEFECTIVE AS WELL BEFORE THEY GAVE OUR VEHICLE BACK TO US SUPPOSEDLY "FIXED." WE ARE ALSO CONCERNED THAT OUR SIDE CURTAIN AIRBAGS HAVE THE SAME DEFECTS AND EVEN IF WE GET OUR PASSENGER AIRBAG FIXED THERE WILL BE YET ANOTHER RECALL FOR THE SIDE AIRBAGS.

• 07/21/2016· AIR BAGS

  TL* THE CONTACT OWNS A 2009 HONDA RIDGELINE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 07/19/2016· AIR BAGS

  TAKATA RECALL PARTS ORDERED APRIL 14, 2016 STILL NOT ARRIVED A ABSOLUTELY NO RESPONSE WHEN ASKED STATUS, DON'T KNOW WHEN THEY WILL ARRIVE AND NO SENSE OF URGENCY WHAT IS TAKING SO LONG?

• 07/18/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT....UPDATED 09/12/16 *BF UPDATED 09/20/16.*JB

• 07/11/2016· AIR BAGS

  TL* THE CONTACT OWNS A 2009 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 07/08/2016· AIR BAGS

  MARCH 31, 2016 I CONTACTED LOCAL DEALERSHIP (DOVER HONDA- DOVER NH) TO HAVE MY AIRBAG RECALL SERVICED. DEALERSHIP IS UNRESPONSIVE, EVEN AFTER NUMEROUS CONTACT ATTEMPTS TO HAVE THE SERVICE WORK DONE OR RENTAL VEHICLE PROVIDED UNTIL REPAIRS CAN BE MADE. DEALERSHIP IS NOT COOPERATING AND I'M DRIVING AN UNSAFE VEHICLE AS A RESULT!

• 06/30/2015· AIR BAGS

  AIRBAG LIGHT CAME ON AND IS STILL ON, GARAGE SAY'S MY DRIVERS SIDE AIRBAG DEFLATER IS BAD, UNIT HAS TO BE REPLACED.

• 06/29/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 06/27/2016· AIR BAGS

  TL* THE CONTACT OWNS A 2009 HONDA RIDGELINE. THE CONTACT STATED THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2016. THE MANUFACTURER DID NOT KNOW WHEN THE PART WOULD BE AVAILABLE FOR THE REPAIR. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 06/20/2016· AIR BAGS

  TL* THE CONTACT OWNS A 2009 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 05/16/2014· ELECTRICAL SYSTEM

  ONE DAY I WAS USING THE A/C AND EVERYTHING WAS FINE. AFTER MY WORK SHIFT I TRIED TO KICK ON THE A/C SYSTEM AND NOTHING HAPPENS. THE SCREEN INDICATES THAT EVERYTHING IS WORKING, HOWEVER, EVEN WITH THE FAN DIAL ON FULL. NOTHING IS FLOWING THROUGH THE VENTS. I HAD THE HONDA DEALERSHIP TAKE A LOOK AND THEY TOLD ME THE HARNESS WAS FRIED AND THAT IT WOULD BE $900 TO FIX IT, WHEN MY CAR PAYMENT IS $600. THEY ALSO TOLD ME THAT THIS WAS A COMMON ISSUE IN 2006 AND 2007 MODELS AND RECALLS HAVE BEEN ISSUED FOR BOTH YEARS. I ASKED THEM WHY HAS THE PROBLEM NOT BEEN FIXED BEFORE THE 2008 MODELS WERE RELEASED. THEY TOLD ME TO ASK HONDA... THIS IS A COMPLETE AND UTTER DISAPPOINTMENT. HOW DOES A KNOWN PROBLEM IN PREVIOUS MODELS NOT BEEN FIXED BEFORE THE RELEASE OF FUTURE MODELS AND WHY HASN'T HONDA TAKEN TIME TO RECALL THE TRUCKS OR OFFER A FREE FIX. *TR

• 04/25/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. AFTER THE DEALER WAS CONTACTED ABOUT A LOANER VEHICLE, HE WAS INFORMED THAT THE DEALER COULD NO LONGER PROVIDE A LOANER VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 04/23/2012· TIRES

  TL* THE CONTACT OWNS A 2009 HONDA RIDGELINE WITH MICHELIN LTX M/S R245 65/R17 (N/A) TIRES. THE CONTACT STATED THAT THE TIRES WERE CRACKED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE TIRES WERE DRY ROTTING. THE TIRES WERE REPLACED. THE TIRE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 80,426. ..UPDATED 05/23/12 *BF

• 04/16/2019· STEERING

  IT'S HARD TO TURN MY STEERING WHEEL. IT'S ONLY EASY TO TURN WHEN I'M HITTING THE GAS. WHEN MY FOOT IS ON THE BREAK IT'S HARD TO TURN THE STEERING WHEEL. I CANNOT PARALLEL PARK BECAUSE I HAVE TO PRESS THE BREAK. AT THE HOSPITAL I AM NOT ALLOWED TO GET VALET PARKING BECAUSE THEY SAY MY VEHICLE IS TOO RISKY FOR THE OTHER VEHICLES BECAUSE THEY CANNOT PARK BECAUSE MY STEERING WHEEL IS TOO TIGHT TO TURN. I HAVE SICKLY KIDS AND IT'S SAD BECAUSE THEY ALWAYS RECOGNIZE MY VEHICLE AND WILL NOT VALET PARK MY CAR FOR THE EMERGENCY ROOM. I TOOK IT TO MANY MECHANICS THAT CLAIM THEY DON'T SEE ANYTHING WRONG WITH THE POWER STEERING PHYSICALLY. NO ONE KNOWS WHY IT'S A TIGHT TURN.

• 04/10/2025· SUSPENSION,STRUCTURE,FUEL/PROPULSION SYSTEM

  Corrosion formed on the rear frame and a recall was issued for Honda Ridgelines. The Checkered Flag Honda dealership tested our Ridgeline, and it failed the punch test regarding corrosion. The fuel tank, which is mounted to the rear frame, can become unsecured as the rear frame deteriorates from corrosion. An unsecured fuel tank could have a fuel leak and an increased risk of fire. The dealership confiscated the Ridgeline and Honda manufacturer still has not issued a buyback or any compensation.

• 04/06/2016· POWER TRAIN,ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2009 HONDA RIDGELINE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE WAS HESITATING AND THE ENGINE REVVED CAUSING THE VEHICLE TO STALL AS AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR, THE TRANS COOLER LINE AND THE TRANSMISSION FLUID NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

• 03/12/2014· TIRES

  TIRES ON HONDA RIDGELINE MICHELIN LTX M/S 245 60/18 (N/A) HAVE BEEN DIAGNOSED AS DRY ROTTING. I'VE READ COMPLAINT 10456126 OF THE SAME EXACT PROBLEM. IT SEEMS THIS IS MORE COMMON THAN ANTICIPATED AFTER A GOOGLE SEARCH REVEALED MORE PEOPLE WITH THE ISSUE. *TR

• 03/06/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA NOTIFICATION CAMPAIGN NUMBER: 17V001000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

• 02/10/2010· POWER TRAIN

  TRAVELING IN INTERSTATE HIGHWAY AT 70-75 MPH FOR 60 MINUTES THE TRANSMISSION OVERHEATING LIGHT ILLUMINATED. AFTER FOLLOWING INSTRUCTIONS IN THE OWNER'S MANUAL, LET THE VEHICLE IDLE TILL THE OVERHEATING LIGHT WENT OUT. *TR

• 02/08/2016· AIR BAGS

  STEERING WHEEL AIRBAG WENT OFF ON A FENDER BENDER ON THE LIE

• 02/06/2016· AIR BAGS

  TAKATA RECALL YESTERDAY 2/05/16 I CONTACTED AMERICAN HONDA MOTOR INC AND WAS GIVEN A CLAIM NUMBER 04437864 TO BEGIN THE PROCESS OF OBTAINING A RENTAL TO USE UNTIL THE PARTS ARE AVAILABLE FOR THE RECALL. A VIN SEARCH INCLUDED MY VEHICLE AT THE TIME AND WAS VERIFIED. I WAS ASSIGNED TO LISA (CASE MANAGER) WHO LEFT A VOICEMAIL YESTERDAY AFTERNOON. AFTER 3 FAILED ATTEMPTS TO REACH HER I ATTEMPTED TO MOVE FORWARD ON MY OWN IN PICKING UP A RENTAL AND DROPPING IF MY TRUCK AT THE LOCAL DEALER RICK WOODSON HONDA. I AM NOT ABLE TO DO ANYTHING AS LISA IS ONLY AVAILABLE M-F AND NOW ALL OF A SUDDEN WHEN I ENTER MY VIN IT REFLECTS THAT THERE IS NOT A RECALL ON MY VEHICLE. IS THIS AN ATTEMPT AT A COVER UP OR DID I DO SOMETHING WRONG? I AM AFRAID FOR MY SAFETY AND THAT OF MY FAMILY DRIVING A VEHICLE WITH AN AIRBAG THAT CAUSE FATAL INJURY. WHAT DO I DO NOW? -[XXX] NO REVIEW OF CARFAX AVAILABLE 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'

• 01/07/2013· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2009 HONDA RIDGELINE. THE CONTACT STATED WHILE ATTEMPTING TO DECELERATE, THE BRAKE PEDAL WAS FULLY DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VSA LIGHT ILLUMINATED. THE VEHICLE WAS NOT REPAIRED AND REQUIRED FURTHER DIAGNOSIS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE CURRENT MILEAGE WAS APPROXIMATELY 65,000.