crashtest

2009 / GMC

2009 GMC Sierra 1500

Safety ratings

2009 GMC Sierra 1500 4-DR.

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
4/5Rollover
Frontal, driver: 5Frontal, passenger: 5Side, driver: 5Side, rear passenger: 5Rollover risk: 18.5%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

2009 GMC Sierra 1500 4-DR. w/SAB

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
4/5Rollover
Frontal, driver: 5Frontal, passenger: 5Side, driver: 5Side, rear passenger: 5Rollover risk: 18.5%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

2009 GMC Sierra 1500 Extended Cab

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
4/5Rollover
Frontal, driver: 5Frontal, passenger: 5Side, driver: 5Side, rear passenger: 5Rollover risk: 18.5%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

2009 GMC Sierra 1500 Extended Cab w/SAB

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
4/5Rollover
Frontal, driver: 5Frontal, passenger: 5Side, driver: 5Side, rear passenger: 5Rollover risk: 18.5%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

2009 GMC Sierra 1500 Regular Cab

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
4/5Rollover
Frontal, driver: 5Frontal, passenger: 5Side, driver: 5Rollover risk: 18.5%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlOptional

2009 GMC Sierra 1500 Regular Cab w/SAB

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
4/5Rollover
Frontal, driver: 5Frontal, passenger: 5Side, driver: 5Rollover risk: 18.5%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlOptional

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (4)

  • EQUIPMENTCampaign 18V267000 · 26/04/2018

    General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

    Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

    Fix: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

  • AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 21V052000 · 05/02/2021

    General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328780.

  • AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 21V050000 · 05/02/2021

    General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.

  • AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 21V053000 · 05/02/2021

    General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."

    Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.

Owner complaints

280
Complaints
7
Crashes reported
4
Fires reported
5
Injuries
0
Deaths

Most-reported areas

  • AIR BAGS134
  • UNKNOWN OR OTHER44
  • ELECTRICAL SYSTEM29
  • STRUCTURE28
  • ENGINE16
  • VEHICLE SPEED CONTROL14
  • FUEL/PROPULSION SYSTEM10
  • POWER TRAIN9
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/23/2024· AIR BAGS

    General Published an article about the Takata Airbag recall stating that the dashboard would be inspected prior to doing the recall work and if already cracked or damaged the dashboard would not be replaced. My dash board is like new with no damage or cracks. The dealer told me (contrary to this article) that if their service men damaged my dashboard while doing the recall replacement I would be responsible for any replacement even if my dashboard is in perfect condition prior to the work. I find this unacceptable and will not have my airbag replaced under these conditions. The dealer/GM should be responsible for any damage they cause during the repair.

  • 12/23/2016· UNKNOWN OR OTHER

    MULTIPLE CRACKS IN DASHBOARD TOP INCLUDING DASH CRACKS NEAR PASSENGER AIRBAG. ONE CRACK APPEARED, THEN MORE CRACKS SOON FOLLOWED. SENT LETTERS TO GM EXECUTIVES WHO REPLIED BACK THAT AGE AND MILEAGE OF TRUCK WAS TOO FAR OUTSIDE WARRANTY. NO CONSOLATION OFFERED EXCEPT A MINOR CREDIT TOWARD NEW VEHICLE PURCHASE. TRUCK IS METICULOUSLY MAINTAINED AND CRACKS POSE SAFETY CONCERN DURING POTENTIAL AIRBAG DEPLOYMENT.

  • 12/21/2016· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • 12/19/2016· STRUCTURE

    DASH IS CRACKING EVERYWHERE. IT LOOK PISS POOR FOR $35000 TRUCK. IT'S STARTED WITH A SMALL CRACK. I TRIED TO BOND IT TOGETHER. THEN EVENTUALLY IT SPREAD LEAVING LARGE HOLES AND CRACKS. *TR

  • 12/18/2009· LATCHES/LOCKS/LINKAGESFire

    TL* THE CONTACT OWNS A 2009 GMC SIERRA. THERE WAS A BURNT WIRE IN THE DRIVERS DOOR. THIS DISABLED THE ACTUATOR THAT LOCKS ALL FOUR DOOR WHEN THE KEY IS IN THE IGNITION, AND WHEN THE KEY IS TAKEN OUT OF THE IGNITION TO UNLOCK THE DOORS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN STATED THAT THE ACTUATOR IN THE DOOR AND THEN THE WIRING HARNESS NEED TO BE REPLACED. HOWEVER THE PARTS ARE ON BACK ORDER. A REPRESENTATIVE FROM THE GMC MANUFACTURER STATED THAT THE VEHICLE WAS SAFE TO DRIVE UNTIL THE PARTS ARRIVED. THE FAILURE MILEAGE WAS 4,100.

  • 12/17/2017· UNKNOWN OR OTHER

    CRACKED DASH ABOVE THE PASSENGER AIR BAG ON MY 2009 GMC SIERRA AND MY 2007 CHEVROLET AVALANCHE. COULD CAUSE A SAFETY HAZARD IF THE AIRBAG WAS DEPLOYED AND IS NOT AESTHETICALLY PLEASING CONSIDERING THE MONEY SPENT ON THE VEHICLE.

  • 12/16/2020· SERVICE BRAKES

    AT AROUND 4,000 MILES THE FRONT BRAKES SQUEALED OFTEN, MOSTLY WHEN IT HAD BEEN SITTING FOR A WHILE. (BRAKE PADS HAD A LOT OF MEAT LEFT). AT AROUND 10,000 MILES THE BRAKES STARTED GRABBING WHILE DRIVING. I PLAYED WITH THE E-BRAKE SOME SINCE THIS IS THE MOST COMMON CULPRIT, AND THE GRABBING WENT AWAY SOON AFTERWARDS. FAST FORWARD TO 80,000 MILES WHERE I CHANGED OUT THE FRONT BRAKE PADS. THE SPRING RETAINER CLIPS WERE COMPLETELY DESTROYED, AND THE PADS HAD SIGNS OF GRABBING (HAD UNEVEN WEAR). MY NEW PADS ARE SQUEALING JUST LIKE THE FIRST SET OF PADS DID. I'M ASSUMING THE SPRING RETAINERS ARE HITTING THE ROTOR, SQUEALING, AND EVENTUALLY BREAKING. I CAN ONLY GUESS THAT MY NEW PADS WILL BE GRABBING IN A FEW THOUSAND MILES.

  • 12/15/2014· STRUCTURE

    TL* THE CONTACT OWNS A 2009 GMC SIERRA. THE CONTACT STATED THAT THE CHROME PLATING WAS SEPARATING FROM ALL OF THE INTERIOR DOOR HANDLES. THE CONTACT MENTIONED THAT THE PARTS THAT WERE STICKING OUT WERE VERY SHARP. THE CONTACT SUSTAINED MINOR CUTS ON THE RIGHT HAND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

  • 12/13/2016· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • 12/11/2016· AIR BAGS,UNKNOWN OR OTHER

    2009 GMC SIERRA 1500 DASH IS CRACKED UP THIS IS A SAFETY HAZARD IF THE AIR BAG COMES OUT

  • 12/10/2019· AIR BAGS,STRUCTURE

    THE VEHICLE CONTAINS TAKATA AIRBAGS THAT AN OPEN RECALL WAS STARTED 3 YEARS AGO FOR BUT A DECISION HAS NEVER BEEN MADE. THE DASH HAS NOW CRACKED NEAR THE AIRBAGS. IF THE AIRBAGS DEPLOY THEY COULD CAUSE SHRAPNEL FROM THE DASH TO BE PUT INTO THE CABIN. THERE IS AN OPEN LAWSUIT IN THE US AND CANADA WITH GM IN REGARDS TO THE DASH. THE VEHICLE IS ALSO DISPLAYING INTERMITTENT AIRBAG SERVICE ERROR MESSAGES. GM WILL NOT DIAGNOSE THE AIRBAG ISSUE FOR FREE AND WANT'S ANYWHERE FROM $150-$250 SIMPLY TO READ THE CODE PLUS WHATEVER THE REPAIR WOULD COST. GM ALSO WANTS $1500-$2000 TO REPLACE THE DASH. GM HAS DEEMED THIS VEHICLE "SAFE" BUT WILL NOT STAND BEHIND THAT "SAFE" DESIGNATION BY DIAGNOSING THE AIRBAG ISSUE FOR FREE. THE AIRBAG SERVICE LIGHT STARTED OFF VERY INFREQUENTLY AND HAS STARTED TO BECOME MORE FREQUENT. I HAVE ALSO BEEN CUT BY THE DASH ON MULTIPLE OCCASIONS, WHICH PRESENTS A HUGE SAFETY HAZARD. GM CORPORATE WILL NOT GIVE ANY TIMELINE TO A RESOLUTION AND WILL ONLY PAY FOR REPAIRS ONCE THE NHTSA FORCES THEM INTO A RECALL. A "SAFE" VEHICLE DOES NOT INJURY IT'S USERS OR REPORT ERRORS WITH ITS SAFETY SYSTEMS FREQUENTLY.

  • 12/09/2017· FUEL/PROPULSION SYSTEM

    VEHICLE STARTS, RUNS FOR A FEW MINUTES, STARTS RUNNING ROUGH, MISSING, AND THEN ABRUPTLY STALLS, NO SPUTTER OR ANYTHING. AFTER THIS HAPPENS IT WILL NOT START AGAIN FOR A WHILE, SOMETIMES HOURS.

  • 12/09/2010· FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL

    THROTTLE BODY UNIT ON 2009 GMC SIERRA TRUCK BURNED OUT & NEEDED REPLACING AT 38 THOUSAND MILES. GMC PAID FOR MY REPAIR AFTER MANY CONVERSATIONS WITH THEM, EVEN THO THEY STATED IT WAS OUT OF WARRANTY. I PUT THE MONEY OUT TO HAVE IT FIXED, THEY ARE REIMBURSING ME VIA CHECK TO MY HOME ADDRESS. MY CO-WORKER HAD THE SAME THING HAPPEN TO HIM ABOUT 2 WEEKS AGO, HIS THROTTLE BODY UNIT BURNED OUT ON HIS CHEVY SILVERADO, HIS IS OUT OF WARRANTY AS WELL, HIS TRUCK IS ONLY 3 YEARS OLD. HE WAS TOLD WHEN HE WENT TO GET HIS REPAIRED THE PART WAS ON A NATIONAL BACK ORDER. THIS SOUNDS LIKE THESE ARE GOING BAD ALL OVER!!! *TR

  • 12/08/2022· POWER TRAIN

    Yes, the airbag has not been replaced but I have another SERIOUS SAFETY PROBLEM with this vehicle: The stabilitrak system does NOT work, it is NOT POSSIBLE to shift into gear, if the vehicle is put into use there is a definite possibility that the truck will go into LIMP MODE with a very limited speed (20 mph?) while trying to keep up with the traffic flow at 75+mph while the. transmission searches for which gear and wheel to apply power. This is a frightening experience to say the least. And I am without my work truck (and work) for more than 4 months because GMC has no ETA for parts to repair this problem. I guess this is NOT. safety issue in reality since I cannot/ will not drive this piece of dangerous GENERAL MOTORS engineering nightmare. When I search for solutions to this problem I find that there are many many GM vehicles (cars,suvs,vans, trucks) experiencing the same SERIOUSLY DANGEROUS situations. It is time to investigate this company before it shutters its doors and moves offshore to leave their junk in the United States without responsibility for repairs or accidents. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

  • 12/08/2017· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ALFERD MATTHEWS BUICK GMC (3807 MCHENRY AVENUE, MODESTO, CA 95356; 209-577-0140) AND WAS INFORMED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 8/24/18*JB

  • 12/07/2020· ELECTRICAL SYSTEM,AIR BAGS

    SEATBELT RECALL. AND TIRE PRESSUE LIGHT CONTIUE TO COME ON

  • 12/06/2017· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (DUPLESSIS BUICK GMC, 2522 S BURNSIDE AVE, GONZALES, LA 70737 (225) 621-2164) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A LETTER FROM TK HOLDINGS, ALERTING HIM THAT THE MANUFACTURER FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/23/18*JB

  • 12/04/2017· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BECK AND MASTEN BUICK GMC SOUTH, 12820 GULF FWY, HOUSTON, TX 77034 (713) 947-4111) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/23/18*JB

  • 12/04/2013· POWER TRAIN

    TRANSMISSION DELAY FROM PARK TO DRIVE. AS TRANSMISSION MOVES INTO DRIVE THE TRUCK JERKS FORWARD VIOLENTLY. PARK TO REVERSE DID NOT SEEM TO BE A PROBLEM. DEALER WORKED ON THE TRUCK FOR APPROXIMATELY 8 HOURS, FLUSHED TRANSMISSION, AND PERFORMED OIL CHANGE, DID NOT NOTICE ANY METAL IN THE TRANSMISSION FLUID AND SOUGHT AN UPDATE FOR THE TCM (WAS UP-TO-DATE); HOWEVER, A SMALL AMOUNT OF WATER WAS SEEN IN THE OIL PAN. DEALER PERFORMED A TEST DRIVE AND THE TRUCK APPEARED TO BE BACK IN WORKING CONDITION. OWNER ATTEMPTED TO DRIVE THE TRUCK OUT OF THE DEALER LOT BUT THE TRANSMISSION WOULD NOT ENGAGE. OWNER ATTEMPTED TO PUT THE TRUCK IN REVERSE, THE TRANSMISSION WOULD NOT ENGAGE. TRUCK WAS LEFT AT THE DEALER FOR FURTHER EVALUATION. NO ADDITIONAL INFORMATION AT THIS TIME. TRANSMISSION STILL UNDER WARRANTY. *TR

  • 12/02/2014· SERVICE BRAKES, HYDRAULIC

    2009 GMC SIERRA 1500. THE CONSUMER STATED IT FELT AS THOUGH THE BRAKES WERE DRAGGING WHEN COMING TO A STOP OR A LIGHT. *SS THE CONSUMER STATED THE PROBLEM BECAME PROGRESSIVELY WORSE, PARTICULARLY WHEN TURNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WERE UNABLE TO FIND A PROBLEM. HE RETURNED TO THE DEALER, A MONTH LATER, AND STILL NO PROBLEM WAS FOUND. THE CONSUMER REPLACED THE BRAKE FLUID, AND IT RESOLVED THE PROBLEM FOR A SHORT WHILE. *JB

  • 12/01/2015· FUEL/PROPULSION SYSTEM

    TL* THE CONTACT OWNS A 2009 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT FUEL INJECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,844. UPDATED 02/19/16*LJ; UPDATED 05/02/18*JB

  • 11/29/2009· STRUCTURE,VEHICLE SPEED CONTROL

    VERTICAL PLASTIC COVER NEXT TO ACCELERATOR PEDAL. THERE IS A VERTICAL PLASTIC COVER OF SOME TYPE, ON THE RIGHT SIDE OF THE ACCELERATOR PEDAL THAT THE RIGHT SIDE OF THE SOLE OF MY DRESS SHOES GETS CAUGHT ON, DELAYING MY FOOT FROM REACHING AND APPLYING THE BRAKE PEDAL. THESE VALUABLE MILLISECONDS IS GOING CAUSE SOMEONE OUT THERE TO GET KILLED OR SERIOUSLY MAIMED. *TR

  • 11/26/2012· STEERING,SERVICE BRAKES

    I STATED MY TRUCK TO WARM IT UP WHEN I GOT IN AND STARTED TO DRIVE I HAD NO POWER STEERING OR POWER BRAKES. I REVVED THE MOTOR A LITTLE AND I COULD HEAR THE POWER STEERING PUMP MAKE A NOISE AND IT STARTED WORKING. I TOOK IT TO THE DEALER WHO SAID THEY COULD NOT FIND ANYTHING WRONG. *TR

  • 11/23/2014· ELECTRICAL SYSTEM

    I' M WRITING IN TOO COMPLAIN ABOUT THE DASHBOARD CLUSTER ON MY 2009 GMC SIERRA. I SEE THAT A RECALL ALONG WITH A LAWSUIT WITH THIS SAME ISSUE WAS SUBMITTED. I HAVE BEEN GOING BACK AND FORTH WITH GMC ON THIS ISSUE SINCE 2011. THEY STATED IT WAS A FUSE AND REPLACED THE FUSE , BUT MY DASHBOARD ALONG WITH ALL THE GAUGES GO OUT EVERY COUPLE OF MONTHS. I WAS TOLD THEY DIDN'T KNOW WHAT THE PROBLEM WAS BUT OBVIOUSLY THEY DID. THIS ISSUE WAS NOTED AFTER A CLASS ACTION LAWSUIT WAS FILED. THIS IS A VERY EXPENSIVE FIX THAT SHOULD HAVE BEEN TAKEN CARE OF WHEN IT FIRST HAPPENED IN 2011. THE LAST TIME MY DASHBOARD WENT OUT (WHILE DRIVING) WAS 10/14/2014. *TR

  • 11/22/2016· ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,ENGINE

    STABILITY CONTROL. THE STABILITRACK WARNING APPEARS. ALL OF THE GAUGES GO TO ZERO, THE POWER LOCKS ENGAGE AND DISENGAGE, THE ENGINE REVS AND THE DRIVER LOSES CONTROL OF THE TRUCK. THIS IS AN EXTREMELY DANGEROUS PROBLEM. THE DEALERSHIP CAN'T FIND ANYTHING WRONG BECAUSE NO CODES ARE SHOWING. THIS NEEDS TO BE A MAJOR RECALL. IT'S A COMMON PROBLEM, GOOGLE IT AND SEE HOW MANY PEOPLE HAVE THE SAME ISSUE WITH NO RESOLUTION. FORCE GM TO ADDRESS AND RESOLVE THIS KNOWN ISSUE.

  • 11/20/2017· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MASTER BUICK GMC, 3710 WASHINGTON RD, AUGUSTA, GA 30907) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • 11/18/2016· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • 11/17/2017· AIR BAGS

    TAKATA AIR BAGS: I RECEIVED A NOTICE THAT I OWN A VEHICLE WITH DANGEROUS DEFECTIVE AIR BAGS (TAKATA) AND I CALLED PORT LAVACA GMC DEALER IN PORT LAVACA TEXAS AND WAS TOLD I DO HAVE DEFECTIVE AIR BAGS IN MY AUTO, BUT, THEY DO NOT HAVE THE REPLACEMENT PARTS AND IT WOULD BE 2 MONTHS BEFORE GENERAL MOTORS WOULD SEND THEM OUT. NOW I HAVE BEEN AWARE OF HOW IMPORTANT THIS IS AND TO GET THEM REPLACED AS SOON AS POSSIBLE AND IN A TIMELY MANNER, WELL IS 2 MONTHS A TIMELY MANNER, I NOW AM AFRAID THE AIR BAGS MAY EXPLODE THE NEXT TIME I DRIVE MY VEHICLE AND I WILL HAVE TO HAVE THIS FEAR FOR 2 MONTHS PLUS, WHAT AM I TO DO? NEED YOUR ADVICE. [XXX] PORT O'CONNOR, TEXAS 779982 [XXX] EMAIL ADD: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • 11/16/2017· AIR BAGS

    WHEN I CONTACTED THE DEALERSHIP THEY SAID THAT THEY HAVE NOT RECEIVED THE NECESSARY EQUIPMENT TO FIX THE SITUATION. I HAVE CONTACTED THEM 3 TIMES AND HAVE GOTTEN THE SAME EXCUSE. THANK GOD NOTHING HAS HAPPENED YET. THE LAST TIME I CONTACTED THEM WAS JUST YESTERDAY

  • 11/16/2015· ELECTRICAL SYSTEM,STRUCTURE

    TL* THE CONTACT OWNS A 2009 GMC SIERRA. WHEN THE VEHICLE WAS STARTED, THE DOORS AUTOMATICALLY LOCKED AS DESIGNED. WHEN THE VEHICLE WAS PLACED IN THE PARK POSITION, THE DOORS FAILED TO UNLOCK. THE CONTACT HAD TO MANUALLY UNLOCK THE VEHICLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE DOOR ACTUATORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. UPDATED 1/21/16 *SS *CN

  • 11/15/2016· UNKNOWN OR OTHER

    THE DASH HAS CRACKED OVER THE GAUGES AND AT THE CORNER OF THE AIR BAG ON PASSENGER SIDE. I JUST BOUGHT THE TRUCK SO NOT SURE HOW LONG THE CRACKS HAVE BEEN THERE!

  • 11/14/2019· AIR BAGS

    TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED CHRIS MYERS AUTO MALL (27161 US-98, DAPHNE, AL 36526, (251) 219-8106) AND WAS INFORMED THAT THE PARTS WERE PENDING AND NOT AVAILABLE. THE CONTACT CALLED THE MANUFACTURER, BUT WAS UNABLE TO REACH A REPRESENTATIVE REGARDING THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT*JB

  • 11/14/2018· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE DEALER (GARLYN SHELTON BUICK GMC, 5625 S GENERAL BRUCE DR A, TEMPLE, TX 76502, (254) 771-0128) WAS CONTACTED SEVERAL TIMES AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • 11/13/2017· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CHUCK STEVENS CHEVROLET OF BAY MINETTE AT (251) 202-4891 (2427 HIGHWAY 31 SOUTH, BAY MINETTE, AL 36507) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

  • 11/11/2017· UNKNOWN OR OTHER

    DASH BOARD HAS CRACKED OVER INSTRUMENT CLUSTER AND AT PASSENGER AIR BAG

  • 11/09/2017· AIR BAGS

    TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROBBINS CHEVROLET IN HUMBLE, TEXAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • 11/09/2016· AIR BAGS

    CRACKING DASH, CONCERN FOR SERIOUS INJURY IF AIRBAG SHOULD DEPLOY. THIS IS A CHRONIC DEFECT IN ALL 2007-2013 GM TRUCKS AND SUV'S. GM IS NOT COVERING THIS DEFECT, YET IT COSTS HUNDREDS OF DOLLARS TO REPLACE.

  • 11/08/2017· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DAVE KIRK CHEVROLET BUICK GMC CADILLAC AT (931) 484-5151 (2955 N MAIN ST, CROSSVILLE, TN 38555) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT ALSO CALLED CASEY'S FRONTIER CHEVROLET AT (865) 354-0152 (994 N GATEWAY AVE, ROCKWOOD, TN 37854) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. RICE BUICK GMC AT (865) 693-0610 (8330 KINGSTON PIKE, KNOXVILLE, TN 37919) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

  • 11/06/2017· AIR BAGS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 8/3/18*JB

  • 11/06/2017· AIR BAGS

    TAKATA RECALL--CONTINUE TO HERE THERE IS NO REMEDY BUT WEBSITE SAID GMC SHOULD HAVE AN ANSWER FROM THE GOVERNMENT BY AUGUST 2017. WE LIVE IN A VERY WARM CLIMATE--AUSTIN TEXAS

  • 11/06/2016· UNKNOWN OR OTHER

    DASH CRACK.

  • 11/04/2025· AIR BAGS

    Early October my passenger side airbag deployed and I was sitting in the drivers seat and had just put the key into the key hole but did not turn the key to start the vehicle. 3 weeks later I was going into the passenger side of the vehicle and the key was in my pocket and the drivers side airbag deployed. Both times the vehicle was not started and the airbags deployed I called GMC and they had the vehicle towed to a dealer to investigate why the airbags deployed. They said it was a sensor that was corroded and that’s why the airbags deployed. I asked GMC, why didn’t the sensor left the driver know that it was going bad, just like it notifies the driver if you have low tire pressure or needs an oil change. I had no notifications that the airbags were going to deploy. I’m so grateful that no one was driving the vehicle when they deployed. GMC said the vehicle is not safe to drive so they had it towed from my house to the dealership and then back to my house however they said they are not taking responsibility for the deployment and said it’s my responsibility to get the airbags fixed. I told GMC that I was filing a complaint with you all. Thank you for looking into this matter.

  • 11/04/2021· AIR BAGSCrash

    The contact owns a 2009 GMC Sierra 1500. The contact stated while driving at 45 MPH, he crashed into the driver's side of another vehicle. The air bags failed to deploy. The contact did not know whether a warning light illuminated. A police report was filed. The contact did not sustain any injuries and drove the vehicle to his residence. The dealer was notified of the failure and informed the contact that they could not assist with the air bags failure unless he had a recall notification. The contact also stated while driving at 40 MPH, his vehicle crashed into the rear of another vehicle and the air bags failed to deploy. There were no warning lights illuminated. The contact did not sustain any injuries and drove to his residence. A police report was not filed. The contact stated that another vehicle crashed into the rear of his vehicle. The air bags did not deploy. There were no warning lights illuminated. The contact did not sustain any injuries. A police report was filed. The contact was able to drive to his residence. The contact stated while driving at 75 MPH on a wet road, the brake pedal was depressed and the front and rear tires inadvertently locked. The vehicle slid off the road and crashed into a tree. The air bags failed to deploy. There were no warning lights illuminated. The contact stated that he did not sustain any injuries and drove to his residence. A police report was not filed. The contact received a recall notification for NHTSA Campaign Number: 21V052000 (AIR BAGS) for the front passenger air bag only. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 40,000.

  • 11/04/2019· STRUCTURE

    TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT STATED THAT THERE WERE SEVERAL CRACKS ON THE DASHBOARD AND AIR BAG COMPARTMENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BILL SMITH BUICK (1940 2ND AVE NW, CULLMAN, AL 35055, (256) 734-4472) WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 110,000.

  • 11/04/2017· AIR BAGS

    TAKATA RECALL - RECEIVED RECALL NOTICE. DEALERS CLAIM THIS VEHICLE PARTS HAVE NOT BEEN RELEASED FOR REPAIRS AT THIS TIME. CONTACTED SEVERAL GMC AND CHEVROLET DEALERS IN AREA. NO DAMAGE AT THIS TIME, BUT WHAT GOOD IS NOTIFYING ME OF BAD PARTS IF THERE IS NO INTENTION TO PERFORM REPAIRS.

  • 11/03/2017· UNKNOWN OR OTHER

    DASH HAS TWO CRACKS IN IT THAT LEAD TO THE PASSENGER AIR BAG

  • 11/03/2017· AIR BAGS

    TAKATA RECALL....SAYING NO PARTS AVAILABLE STILL??? HOW MANY WILL DIE BEFORE THEY ARE FIXED?? I DO NOT WANT TO DIE BECAUSE OF A FENDER BENDER!! DO SOMETHING...

  • 11/01/2019· AIR BAGS

    TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT SWEENEY GMC (LOCATED AT 7997 MARKET ST, YOUNGSTOWN, OH 44512, (877) 360-5063) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  • 11/01/2017· AIR BAGS

    "TAKATA RECALL". HAVE NOT BEEN TO OBTAIN REPLACEMENT AIRBAGS FOR MY TRUCK SINCE AUGUST 4, 2016 FROM ANY DEALERSHIPS IN MY AREA. YESTERDAY, I RECEIVED A CARD IN THE MAIL FROM TK HOLDINGS INC THAT TAKATA IS FILING CHAPTER 11. SINCE I AM UNABLE TO FIND ANY DEALERSHIP TO REPLACE MY AIRBAGS FOR OVER A YEAR NOW, I AM FILING THIS COMPLAINT. I NEED TO KNOW WHERE AND WHOM CAN REPLACE THEM FOR ME. IN THE MEANTIME, WHAT WILL HAPPEN IF THERE IS AN ACCIDENT WHILE I AM DRIVING THIS TRUCK?

  • 10/31/2018· AIR BAGS

    GAY PONTIAC KEEP SCHEDULING APPOINTMENTS AND CANCELLING. TODAY I WAS IN THE PARKING LOT WHEN THEY CALLED ME TO CANCEL. GMC SENT SAFETY RECALL JULY 2016. THEY SAID I CAN'T GET IT FIXED AT THIS TIME. THIS THREATENS MY SAFETY. I NEED THIS FIXED NOW.