crashtest

2009 / Ford

2009 Ford Escape Hybrid

Safety ratings

2009 Ford Escape Hybrid 4-DR. w/SAB

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
3/5Rollover
Frontal, driver: 5★Frontal, passenger: 5★Side, driver: 5★Side, rear passenger: 5★Rollover risk: 20.4%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (3)

  • STEERING:ELECTRIC POWER ASSIST SYSTEMCampaign 14V284000 · 29/05/2014

    Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.

    Risk: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

    Fix: Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.

  • EQUIPMENTCampaign 10E043000 · 03/09/2010

    MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.

    Risk: AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.

    Fix: MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.

  • SUSPENSION:FRONT:WHEEL BEARINGCampaign 15E045000 · 03/06/2015

    The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.

    Risk: Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.

    Fix: Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.

Owner complaints

153
Complaints
6
Crashes reported
3
Fires reported
1
Injuries
0
Deaths

Most-reported areas

  • STEERING70
  • SERVICE BRAKES32
  • ENGINE24
  • VEHICLE SPEED CONTROL17
  • POWER TRAIN15
  • ELECTRICAL SYSTEM11
  • HYDRAULIC9
  • FUEL/PROPULSION SYSTEM9
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/31/2016· ENGINE

    MY 09 ESCAPE HYBRID SUFFERED THE SAME THROTTLE BODY FAILURE INVESTIGATED IN PE13003 AND DP12006 WHERE THE VEHICLE GOES INTO 'LIMP MODE' FOLLOWING THE TB FAILURE. IN ESSENCE, MY DAUGHTER WAS MERGING NOT THE HIGHWAY AND SUDDENLY LOST POWER TO THE VEHICLE. SHE WAS ABLE TO EXIT TO THE SHOULDER AND THE VEHICLE WOULD DRIVE IN SLOW SPEED BUT NOT NORMAL. I HAD THE VEHICLE REPAIRED AT THE DEALER AND HAVE THE RECEIPT. HOWEVER, FORD EXCLUDED THE HYBRID FROM ITS CONSUMER SATISFACTION PROGRAM 13N03. AS MY RECEIPT SHOWS, THE TB PART NUMBER IS THE SAME AS THOSE ON THE COVERED VEHICLES AS IS THE DIAGNOSIS AND FIX (REPLACE THE THROTTLE BODY). I'VE CONTACTED FORD FOR COVERAGE OF THE REPAIR IAW THE CSP 13N03 BUT THEIR STANCE HAS BEEN THAT MY VEHICLE WAS NOT INCLUDED IN THE PROGRAM. I'M CONTACTING YOU TO SEE IF THERE WAS A TECHNICAL/LOGICAL REASON WHY THE ESCAPE HYBRID (WITH THE SAME 2.5L ENGINE AND TB PART) WAS NOT INCLUDED IN FORD'S RESPONSE AND WHETHER THERE IS ANYTHING ADDITIONAL I CAN DO FROM THE CONSUMER END. I REALIZE THIS REQUEST IS SOME TIME AFTER THE REPAIR BUT I WAS NEVER NOTIFIED OF THE CSP PROGRAM SINCE MY VIN NUMBER WAS NOT INCLUDED AND ONLY RECENTLY LEARNED OF THE FORD CSP. THANK YOU. CHARLES

  • 12/28/2011· STEERING

    THE AUTOMOBILE STEERING BECAME STIFF AND WOULDN'T TURN. I HAD TO MANUALLY TURN THE CAR AT THE CORNER. IT HAPPENED WITHIN THE WEEK 3 TIMES. I TOOK THE CAR TO BE CHECKED AT THE DEALER WHO EXPLAINED THAT THEY COULD NOT HELP ME BECAUSE THEY COULD NOT DUPLICATE THE INCIDENT.MY CAR IS UNDER WARRANTY ONLY TO 36,000 MILES SO I AM CONCERNED AS TO THE SAFETY OF THE STEERING ON HIGHWAY AND ON SURFACE STREETS, AS IT HAPPEN PERIODICALLY. *TR

  • 12/23/2015· VEHICLE SPEED CONTROLCrash

    MY WIFE WAS TURNING AROUND IN A PARKING LOT. WHEN SHE STARTED TO SHIFT OUT OF REVERSE THE ACCELERATOR SURGED, SHE COULD NOT STOP THE CAR WITH THE BRAKES, SHE SHIFTED INTO PARK IN A DESPERATE ATTEMPT TO STOP, AND SLID SIDEWAYS INTO A CEMENT WALL CAUSING CONSIDERABLE DAMAGE TO THE CAR AND SHAKING UP THE OCCUPANTS.

  • 12/20/2009· STEERING

    ON OCT 25TH 2008 WE PURCHASED A 2009 FORD ESCAPE HYBRID FROM ENCINITAS FORD. ON APRIL 11, 2009(MGE 3809.4)WHILE DRIVING BETWEEN 40-45 UP A SMALL INCLINE AND THE STEERING WHEEL JERKED HARD TO THE RIGHT AND PUT ME INTO THE OTHER LANE OF TRAFFIC BESIDE ME. THIS SAME INSTANCE JUST HAPPENED AGAIN ON 12/10/09 (6856.0 MGE) BUT I WAS GOING BETWEEN 30-35 UNDER BATTERY AND TRYING TO CURVE TO THE LEFT WHEN THE STEERING STIFFENED UP AGAIN QUICKLY AND VEERED ME TO THE RIGHT OFF OF THE ROAD. I DROPPED THE CAR AT THE DEALERSHIP ON 12/14/09 AND THEY CAN'T FIND ANYTHING WRONG TO COME AND GET IT. I AM SO UPSET THAT THEY THINK THIS IS AN ACCEPTABLE SOLUTION. IF I WERE GOING EVEN 5 MILES PER HOUR FASTER, I WOULD HIT A VERY LARGE OAK TREE. I DO NOT FEEL SAFE DRIVING THIS VEHICLE, AND AM VERY AFRAID THAT MY CHANCES FOR AN ACCIDENT TO MYSELF OR OTHERS HAS JUST INCREASED 10-FOLD! I CALLED FORD MOTOR COMPANY ON 12/14/09 AT 4:30PM (PAC TIME) AND FILLED OUT THEIR ONLINE COMPLAINT FORM. ON 12/16/09 AT 9:17AM, A REP FROM FORD CALLED ME BACK AND SAID HE IS OPENING A "CLAIM" TO INVESTIGATE THE PROBLEM. HE WAS HEADED OUT OF TOWN AND ASKED IF HE COULD HAVE UNTIL TUESDAY, 12/22/09 TO RETURN A CALL TO ME BETWEEN 12:00-4:00PM I SAID THAT WAS FINE. *TR

  • 12/15/2015· STEERING

    TWO MONTHS AGO, WE TOOK OUR VEHICLE INTO THE LOCAL FORD DEALERSHIP FOR A FIRMWARE UPGRADE THAT WAS PART OF A WIDER FORD RECALL FOR SOME POWER-STEERING ISSUE. WE HAD NOT EXPERIENCED ANY STEERING ISSUES AT ALL WITH OUR VEHICLE, BUT WE WENT AHEAD WITH THE FIRMWARE UPGRADE TO BE ON THE SAFE SIDE. WELL, TWO DAYS AGO, WE STARTED OUR VEHICLE, AND STEERING WAS UNCOMMONLY DIFFICULT. WE THEN TURNED OFF THE IGNITION, AND RE-STARTED THE VEHICLE; AFTER THE RE-START, STEERING WAS BACK TO NORMAL. THEN YESTERDAY, WE STARTED THE VEHICLE, AND STEERING AGAIN WAS UNCOMMONLY DIFFICULT. AFTER TWO RE-STARTS, THE DIFFICULT STEERING PERSISTED. WHEN I SAY "DIFFICULT" HERE, I REALLY MEAN HARD -- ONLY A PHYSICALLY STRONG AND FIT PERSON COULD MANAGE TO TURN THE STEERING WHEEL. THE MANEUVERING FELT SO UNSAFE, THAT I FELT COMPELLED AFTER A SINGLE DRIVE TO TAKE OUR VEHICLE INTO THE LOCAL FORD DEALERSHIP THIS MORNING.

  • 12/12/2014· SERVICE BRAKES

    CHECK BRAKES SIGN CAME ON ALL OF A SUDDEN I WAS GOING SLOW SO I PULLED THE CAR TO THE SIDE AND PRESSED ON THE BREAKS BUT THE CAR WOULD NOT STOP AND THE BREAKS FAILED. I TURNED THE CAR OFF AND PUT IT IN PARK IT MADE THIS LOUD SOUND AND FINALLY STOPPED. TURNED THE CAR BACK ON AND THE BRAKES WERE FINE GOT HOME I WAS TERRIFIED THINKING WHAT IF I WAS ON THE HIGHWAY. FIRST IT WAS STEERING AND NOW IT'S THE BRAKES. I DON'T THINK I CAN DRIVE MY FORD ESCAPE ANYMORE THINKING I AM SAFE. *TR

  • 12/11/2020· STEERING

    TL* THE CONTACT OWNS A 2009 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE STEERING WHEEL WAS EXTREMELY HARD TO TURN, WITHOUT WARNING. THE CONTACT CALLED HASSETT FORD (3530 SUNRISE HWY, WANTAGH, NY 11793, (516) 785-7800) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THERE WAS FAULTY TORQUE SENSOR IN THE TRANSMISSION. THE MANUFACTURER WAS CONTACTED BUT, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN.

  • 12/07/2016· UNKNOWN OR OTHER

    NO CRANK, NO START. IGNITION SWITCH OR STARTER ISSUE. BEEN GOING ON FOR YEARS. IF I PUSHED IN AND GIGGLED IT WOULD START FOR A WHILE, NOW IT WILL NOT START AT ALL. I HAD TO PUSH SO HARD TO START IT, THE KEY ALMOST BROKE SEVERAL TIMES.

  • 12/02/2020· STEERING

    TL* THE CONTACT OWNS A 2009 FORD ESCAPE HYBRID. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE AND STARTING THE VEHICLE, THE STEERING WHEEL WAS DIFFICULT TO TURN. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE THREE TIMES AND THE VEHICLE STARTED TO OPERATE AS DESIGNED. THE VEHICLE WAS TAKEN TO CARCARE IMPORT AND DOMESTIC (350 ROCKLAND RD, HENDERSONVILLE, TN 37075 (615) 822-5002) WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE POWER STEERING CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL. THE FAILURE MILEAGE APPROXIMATELY 129,088. *BF THE CONSUMER STATED THE VEHICLE HAD BEEN TAKEN IN TO BE REPAIRED ON MULTIPLE OCCASIONS BUT, THE FAILURE PERSISTED.

  • 12/01/2010· STEERING

    TL*THE CONTACT OWNS A 2009 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 35 MPH THE POWER STEERING LOCKED. THE STEERING WHEEL BECAME VERY DIFFICULT TO CONTROL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE OCCURRED THREE TIMES. THE CONTACT WAS IN THE PROCESS OF TAKING THE VEHICLE BACK TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS UNABLE TO PROVIDE A VIN. THE APPROXIMATE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 39,000.

  • 11/24/2015· STEERING

    TL* THE CONTACT OWNS A 2009 FORD ESCAPE HYBRID. THE CONTACT STATED THAT THE STEERING ABILITY WAS LOST COMPLETELY AND THE SERVICE WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,599. UPDATED 03/11/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 04/07/16. *JB

  • 11/23/2018· STEERING

    TL* THE CONTACT OWNS A 2009 FORD ESCAPE HYBRID. WHILE DRIVING 30 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING AND A WRENCH WARNING INDICATOR ILLUMINATED. THE CONTACT AND A BYSTANDER PUSHED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT CALLED AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND DIAGNOSED THAT THE POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 211,000.

  • 11/22/2015· STEERING

    MY VEHICLE HAD A RECALL 14S05 INVOLVING POWER STEERING DONE 7/23/14 YESTERDAY WHILE AT THE POST OFFICE, WHEN I STARTED THE CAR AND WENT TO BACK UP THE STEERING WHEEL WAS DIFFICULT TO TURN AND HANDLE. ABLE TO GET HOME WITHOUT POWER ASSIST, BUT NOW AFTER RESEARCHING THIS PROBLEM, I UNDERSTAND THAT SINCE THE RECALL DONE WAS JUST A COMPUTER UPGRADE AND NOTHING PHYSICAL DONE, I HAVE NO RECOURSE EXCEPT TO HAVE THE POWER STEERING COLUMN REPLACE AT MY EXPENSE. THIS IS A DECEPTION ON FORD'S PART, AS MOST PEOPLE WOULD TAKE THE CAR IN FOR RECALL WITHOUT QUESTIONING THE PROCEDURE TO BE DONE. FORD SHOULD BE PAYING FOR EVERY FAULTY STEERING PROBLEM AS A MATTER OF SAFETY AND AVOIDING ANY LOSS OF LIVES

  • 11/21/2013· POWER TRAIN,SERVICE BRAKES

    DRIVING DOWN A MAJOR BLVD. 4 LIGHTS TURNED ON SIMULTANEOUSLY, BRAKE, ABS, TRACTION CONTROL AND THE "WRENCH" ICON INDICATING A MAJOR FAILURE. BRAKE PEDAL WENT TO THE FLOOR AND I EXPERIENCED AN 80% LOSS OF BRAKING POWER NARROWLY AVOIDING A COLLISION WITH CARS STOPPED IN FRONT OF ME. LIGHTS REMAINED ON AND BRAKES WERE SEVERELY COMPROMISED AS I LIMPED TO THE NEAREST REPAIR SHOP WITH VERY LITTLE BRAKING ABILITY. TURNED THE CAR OFF. WHEN I RESTARTED THE CAR ALL SYSTEMS WERE OPERATIONAL AND ALL LIGHTS WERE OFF. DROVE THE CAR TO A FORD DEALER THE FOLLOWING DAY FOR EVALUATION. DEALER DIAGNOSED A COMPROMISED BATTERY AS THE SOURCE OF FAILURE AND REPLACED THE BATTERY. DEALER SERVICE REP DENIED THIS PROBLEM HAD ANYTHING TO DO WITH HYDRAULIC CONTROL UNIT AS OTHER REPORTS MENTION WITH THE EXACT SAME SYMPTOMS ON YOUR SITE, AS WELL DENIED PROBLEMS WITH THE MASTER CYLINDER OR REGENERATIVE BRAKING SYSTEM. THE BATTERY DIDN'T EXPLAIN THE PROBLEM TO ME, WHY THEN DID THE CAR CONTINUE TO DRIVE NORMALLY FOR A WHILE FOLLOWING THE FAILURE BEFORE THE BATTERY WAS REPLACED? EVEN IF THIS IS THE PROBLEM, NO BATTERY LIGHT INDICATED A PROBLEM PRIOR TO FAILURE. AM I TO EXPECT BRAKE FAILURE TO BE WHAT ANNOUNCES MY BATTERY MIGHT BE IN NEED OF REPLACEMENT? NO FAIL SAFE MECHANISM APPEARS TO BE IN PLACE ON THIS VEHICLE. TREACHEROUS. I'LL LIKELY SELL THE CAR AS I DON'T WANT MY LESS EXPERIENCED 16 YR OLD TO BE CONFRONTED WITH THIS ISSUE. I WAS LUCKY TO HAVE LEFT PLENTY OF FOLLOWING DISTANCE, WITHOUT WHICH I MOST CERTAINLY WOULD HAVE BECOME THE VICTIM OF AN ACCIDENT. *TR

  • 11/20/2009· ELECTRICAL SYSTEMFire

    TO WHOM IT MAY CONCERN: IN LATE MAY 2009 I PURCHASED A 2009 FORD ESCAPE HYBRID, FROM STONEHAM FORD IN STONEHAM, MASSACHUSETTS AND WITHIN A PERIOD OF A MONTH PLACED THE VEHICLE INTO SERVICE AS A TAXI CAB. ON THE NIGHT OF SEPTEMBER 10, 2009 AT APPROXIMATELY 11:00PM, AFTER THE VEHICLE HAD BEEN SITTING UNATTENDED IN OUR YARD FOR A PERIOD OF TWO HOURS THE VEHICLE CAUGHT FIRE AND WAS DESTROYED. IN A REPORT COMPILED BY THE BOSTON FIRE INVESTIGATION UNIT DATED SEPTEMBER 14, 2009, IT WAS DETERMINED THAT THE FIRE WAS UNINTENTIONAL AND DID NOT RESULT FROM HUMAN FACTORS. THE REPORT FURTHER STATED THAT THE SOURCE OF IGNITION WAS LOCATED IN AN 'ELECTRICAL WIRE CABLE', ON THE PASSENGER SIDE OF THE ENGINE WIRE HARNESS IN THE AREA OF THE ABS UNIT UNDER THE HOOD. AFTER BEING INSPECTED BY FORD MOTOR COMPANY PERSONNEL, FORD RECENTLY INFORMED US OF IT'S CONCLUSION THAT THE FIRE DID NOT RESULT FROM ANY DEFAULT IN THE MANUFACTURING OR DESIGN OF THE CAR. I AM TRYING TO ASCERTAIN WHETHER ANY SIMILAR UNDER-THE-HOOD FIRES INVOLVING FORD ESCAPE HYBRID AND NON-HYBRID SIMILAR VEHICLES HAVE BEEN REPORTED TO YOU. KINDLY FORWARD TO ME ALL DOCUMENTATION RELATING TO SIMILAR UNDER-THE-HOOD FIRES WITHIN THE LAST 3 YEARS INVOLVING BOTH FORD ESCAPE HYBRIDS AND NON-HYBRID ESCAPE. IN ADDITION, PLEASE NOTIFY ME WHETHER THIS MODEL HAS EVER BEEN THE SUBJECT OF ANY RECALL NOTIFICATIONS WITHIN THE LAST 3 YEARS. THANK YOU FOR YOUR COOPERATION IN THIS MATTER. *TR GEORGE SUMMERS

  • 11/19/2014· STEERING,SERVICE BRAKES

    BRAKES HAVE GIVEN OUT, WHILE COMING TO A RED STOP LIGHT LUCK THAT NO ONE WAS AROUND WHEN I RAN THE LIGHT SENT TO DEALER THEY COULD NOT DUPLICATE ISSUE BUT THEY DID A UPDATE ON STEERING AND KNOW WHEN BACKING UP STEERING GETS STIFF, CAUSING TURN RADIUS TO BECOME EXTREME,BUT ONLY DOES IT SOMETIMES.WENT BACK TO DEALER NO PROBLEM FOUND AND COULD NOT DUPLICATE PROBLEM.HOPING SOMEONE FIND PROBLEM BEFORE A PERSON OR PERSONS GETS KILLED!!! *TR

  • 11/13/2017· STEERING

    UPON START VEHICLE WOULD LOOSE POWER STEERING. WE WOULD TURN THE CAR OFF AND RESTART AND POWER STEERING WOULD BE WORKING AGAIN. PROBLEM BEGIN HAPPENING MORE FREQUENTLY. AFTER A COUPLE OF WEEKS, TOOK INTO LOCAL DEALERSHIP AND DETERMINED WE NEEDED A NEW STEERING COLUMN ASSEMBLY. KNOWN ISSUE WITH THE 09 FORD ESCAPE AND WHEN I SPOKE WITH CUSTOMER SERVICE, FORD WAS UNWILLING TO DO ANYTHING.

  • 11/12/2019· STEERING

    TL* THE CONTACT OWNS A 2009 FORD ESCAPE HYBRID. WHEN THE VEHICLE WAS PARKED AFTER DRIVING FOR SOME TIME, THE CONTACT ATTEMPTED TO ACCELERATE AND DRIVE THE VEHICLE; HOWEVER, THE STEERING WHEEL WAS LOCKED. IN ADDITION, THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE LOST TORQUE SIGNAL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

  • 11/07/2009· SERVICE BRAKES, HYDRAULIC

    WE PURCHASED THE CAR NEW ON AUGUST 11, 2009. ON OR ABOUT SEPTEMBER 18, 2009 WHILE TRAVELING DOWN A STEEP HILL AT APPROXIMATELY 25 TO 30 MPH WE LOST BRAKE POWER. SPECIFICALLY, THERE WAS NO RESPONSE AS BRAKE FOOT MOVED 2/3 OF THE WAY TO THE FLOOR. IN LAST 1/3 OF THE WAY AS BRAKING FOOT MOVED TO AND MADE CONTACT WITH THE FLOOR, THERE WAS ONLY A WEAK RESPONSE. IT TOOK SEVERAL SECONDS TO STOP THE VEHICLE. BRAKE LIGHT WAS ON. WE WERE TERRIFIED. WE TOOK THE CAR TO THE NEAREST DEALER. THEY HAD THE CAR FOR 5 DAYS, AFTER WHICH TIME THEY INFORMED US THAT THEY HAD REPLACED A FAULTY BOOSTER TRAVEL SWITCH. THEY ASSURED US THAT THE PROBLEM WOULD NOT REOCCUR. HOWEVER, ON OR ABOUT OCTOBER 15, 2009, THE PROBLEM DID REOCCUR. THIS TIME MY SPOUSE WAS DRIVING AND HAD LEVELED OUT AFTER RISING A STEEP HILL. HE ATTEMPTED TO APPLY THE BRAKES. AGAIN, NO RESPONSE FOR THE FIRST 2/3 OF THE WAY AS BRAKING FOOT MOVED TO FLOOR. ONLY A WEAK RESPONSE IN LAST 1/3 AS BRAKING FOOT HIT THE FLOOR. BRAKE LIGHT WAS ON. AGAIN, MY SPOUSE WAS UNABLE TO TIMELY STOP THE VEHICLE. MY SPOUSE WAS TERRIFIED. BOTH TIMES, WHEN WE SHUT THE CAR OFF AND TURNED IT BACK ON, NORMAL BRAKING FUNCTION RESUMED. WE TOOK THE CAR TO THE NEAREST DEALER AGAIN. THEY KEPT THE CAR FOR 18 DAYS. FORD CORPORATE SENT THEIR ENGINEER TO OVERSEE THE REPAIRS. THEY WERE APPARENTLY ABLE TO DUPLICATE THE ERROR IN THEIR TESTING OF THE VEHICLE. THEY REPLACED THE WIRING HARNESS AND HAVE STATED THAT THE VEHICLE IS SAFE TO DRIVE. HOWEVER, WE ARE AFRAID TO DRIVE THE VEHICLE BASED ON OUR TWO SCARY EXPERIENCES WITH THIS NEW CAR WITH LESS THAN 1400 MILES ON IT, AS WELL AS WHAT WE HAVE READ ABOUT OTHER RECURRING PROBLEMS WITH FEV FILED WITH NHTSA AND OTHER SOURCES SUCH AS THE "FORD HYBRID ESCAPE BRAKE PROBLEM" FORUM AT EDMUNDS.COM. *TR *CN

  • 11/06/2015· STEERING,UNKNOWN OR OTHER

    WHILE BACKING OUT OF MY DRIVEWAY, MY POWER STEERING SUDDENLY AND COMPLETELY WENT OUT. A DASHBOARD LIGHT CAME ON WHICH READ "POWER STEERING ASSIST FAULT." I DROVE TO MY FORD DEALERSHIP AND WAS TOLD THAT MY VIN WAS NOT ON THE RECALL LIST AND THE LIST WAS "VIN SPECIFIC." I WAS TOLD BY THE DEALERSHIP THE PART THAT NEEDED REPLACEMENT IS THE TORQUE SENSOR WHICH IS ONE OF THE PARTS SPECIFICALLY MENTIONED IN THE RECALL FOR THE 2009 ESCAPE. THE NHTSA WEBSITE CALLED THE RECALL 14S05. I HAVE BEEN TOLD IT WILL COST APPROX. $900.00 TO REPAIR MY VEHICLE.

  • 11/06/2014· STEERING

    TOTAL POWER STEERING FAILURE ON START UP WHEN BACKING OUT OF DRIVEWAY. THE POWER STEERING HAS BEEN INTERMITTENT SINCE THEN. SEEMS MOST LIKELY TO FAIL WHEN COLD. SO FAR IT HAS STARTED WORKING ONCE WARMED UP AND RESTARTED. THE VEHICLE IS VERY HARD TO CONTROL WHEN THE POWER STEERING IS NOT WORKING. I'M CONCERNED IT WILL FAIL WHILE DRIVING AND CAUSE AN ACCIDENT. I PLAN ON TAKING IT TO THE DEALERSHIP TODAY. *TR

  • 11/01/2011· STEERING

    FIRST OCCURRENCE DRIVING AT APPROX 45 MILES PER HOUR MADE A LEFT TURN INTO A PARKING LOT AND LOST POWER STEERING. WAS ABLE TO MOVE TO PARKING SPOT, TURN OFF CAR THEN RESTARTED AND POWER STEERING WAS RESTORED. SECOND INCIDENT WAS TRAVELING AT APPROX 50 MILES PER HOUR MADE A LEFT TURN, AGAIN LOST POWER STEERING, WAS NOT ABLE TO STOP CAR SAFELY DUE TO TRAFFIC AND HAD TO CONTINUE WITHOUT POWER STEERING FOR APPROX 1 MILE UNTIL I COULD SAFE STOP THE VEHICLE. TURNED OFF CAR AND RESTARTED AND POWER STEERING WAS RESTORED. *TR

  • 10/30/2015· STEERING

    I INTERMITTENTLY & BRIEFLY LOOSE POWER STEERING WHILE DRIVING. FORD HAS ISSUED A RECALL FOR 2008 THRU 2012 BUT THE DEALER SAID MY VEHICLE IS NOT COVERED BY THE RECALL PROBLEM HAS OCCURRED THREE TIME IN THE LAST TWO MONTHS.

  • 10/29/2013· STEERING

    WHILE TRAVELING DOWN A WINDING ROAD, THE STEERING LOCKED AND I DID NOT HAVE CONTROL FOR A FEW SECONDS, THEN IT CAME BACK. THIS HAS OCCASIONALLY HAPPENED IN THE PAST, BUT THOUGHT IS WAS SOMETHING RELATED TO THE BATTERY. THE BATTERY WAS REPLACED A FEW MONTHS AGO, AND OBVIOUSLY NOT THE ISSUE. BROUGHT TO FORD DEALER. THEY SAID I THE STEERING COLUMN REPLACED TO THE TUNE OF $1300.00 PLUS. THEY SAID IT WAS A FAULTY SENSOR TO THE POWER STEERING. THEY CONFIRMED THAT THERE IS NO WARNING WITH THIS AND RECOMMENDED THAT I NOT DRIVE THE CAR, EVEN THOUGH THEY DID NOT HAVE THE PART, NOR DID THEY OFFER ME ALTERNATIVE TRANSPORTATION. IF THEY VIEW IT AS THIS DANGEROUS, AND THE PART IS BACKORDERED BECAUSE IT IS SO COMMON, HOW ON EARTH IS THIS NOT A RECALL COVERED BYFORD? ARE THEY WAITING FOR ME TO HAVE AN ACCIDENT? I HAVE TO DRIVE THE CAR TO GET TO WORK IN ORDER TO REPLACE THE PART. THIS IS OUTRAGEOUS. PERHAPS THERE IS LEGAL ACTION TO TAKE. ADDITIONALLY, THE DEALER WANTS ME TO "PREPAY" FOR THE PART. I HAVE NEVER, IN MY ENTIRE LIFE, PREPAID FOR A PART FROM THE DEALER. MY MECHANIC CANNOT FIX IT BECAUSE FORD HAS MADE IT IMPOSSIBLE FOR A THIRD PARTY TO DO THIS. THIS IS MY FIRST FORD AND WILL BE MY LAST. *TR

  • 10/28/2009· SERVICE BRAKES, HYDRAULIC

    BRAKES FAILED AT LOW SPEED WITH BRAKES FEELING LIKE THERE WAS NO PRESSURE. THE 3 LIGHTS FOR THE BRAKING SYSTEM WERE ON WHEN THIS EVENT OCCURRED. *TR

  • 10/26/2018· SERVICE BRAKES

    HYDRAULIC CENTRAL UNIT FAILED, REQUIRING REPLACEMENT TO PREVENT FAILURE OF THE SYSTEM AND LOSS OF BRAKING ABILITY OF THE CAR.

  • 10/24/2018· STEERING

    TL* THE CONTACT OWNS A 2009 FORD ESCAPE HYBRID. THE CONTACT STATED THAT FORD ISSUED AN UNKNOWN RECALL REGARDING THE POWER STEERING MODULE. THE VEHICLE WAS TAKEN TO FRIENDLY FORD (2250 SOUTH RD, POUGHKEEPSIE, NY 12601, (845) 462-1900) AND NO FAILURE CODE WAS FOUND. THE CONTACT STATED THAT THE VEHICLE WAS CURRENTLY EXPERIENCING POWER STEERING FAILURES. THE DEALER DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED, BUT THEY WOULD NOT COVER THE REPAIRS BECAUSE THEY ALREADY ADDRESSED THE RECALL DURING THE EARLIER VISIT. THE CONTACT WAS ADVISED BY THE DEALER TO ESCALATE HIS COMPLAINT TO A TIER 2 LEVEL. THE MANUFACTURER STATED THAT THERE WAS NO RECALL. THE MANUFACTURER AND THE DEALER LATER STATED THAT A TIER 2 INQUIRY COULD NOT BE DONE BECAUSE THE CASE WAS CLOSED. THE FAILURE MILEAGE WAS 155,000.

  • 10/24/2016· STEERING

    WHEN DRIVING IN THE MOUNTAINS THE POWER STEERING ASSIST FAULT INDICATOR CAME UP AND VEHICLE LOST POWER STEERING COMPLETELY. *TR

  • 10/24/2013· POWER TRAIN

    CAR LOSES POWER WHILE DRIVING, DOES NOT COMPLETELY STALL OUT, BUT LOSES POWER STEERING AND ACCELERATION. WRENCH LIGHT SOMETIMES TURNS ON. ONCE I PULL OVER, STOP AND RESTART CAR, IT SEEMS TO RETURN TO NORMAL FUNCTIONING. THIS HAS HAPPENED FOUR TIMES OVER A PERIOD OF SIX MONTHS. DEALER DIAGNOSED THROTTLE BODY FAILURE AND REPLACED THROTTLE BODY. *TR

  • 10/19/2018· STEERING

    I WAS PULLING OUT OF A PARKING SPOT WHEN I FOUND THAT STEERING WAS EXTREMELY DIFFICULT. IT FELT SIMILAR TO WHAT HAPPENED IN AN OLD CAR I HAD WHEN MY POWER STEERING FLUID RESERVOIR HAD A LEAK. I COULD STILL MOVE IT, BUT IT REQUIRED A LOT OF EFFORT AND WAS DANGEROUS TO DRIVE. I TOOK IT TO A REPAIR SHOP, AND THEY TOLD ME THEY COULD NOT HELP ME. THEY SAID THERE WAS A RECALL ON THE SYSTEM INVOLVED (THE ELECTRIC POWER ASSIST SYSTEM), BUT THAT IT WAS NOT ACTIVE FOR SOME REASON. THEY TOLD ME I HAD TO GO TO THE DEALER. I TOOK MY CAR TO THE DEALER AND IT WAS A $1900 FIX. THEY SAID I NEEDED A NEW MOTOR/STEERING COLUMN. THE FIRST PLACE TOLD ME IT WAS DUE TO PROGRAMMING, THOUGH. IT SHOULD BE COVERED UNDER THE RECALL, BUT MY VIN IS NOT INCLUDED. THIS SEEMS INCREDIBLY SUSPICIOUS THAT I AM SUDDENLY HAVING THE EXACT SAME PROBLEMS THAT THERE ARE RECALLS FOR AND THAT OTHER PEOPLE SAY THEY HAVE HAD PROBLEMS WITH THEMSELVES.

  • 10/19/2017· STEERING

    TL* THE CONTACT OWNS A 2009 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE OF THE DRIVEWAY AT APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TURNED OFF AND ON COUPLE OF TIMES AND THEN THE STEERING ABILITY RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE CHAPMAN FORD LANCASTER DEALER OF PETERSBURG PENNSYLVANIA THAT DETERMINED THAT THE STEERING WHEEL MODULE FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. ...UPDATED 11/15/17 *BF UPDATED 11/28/2017*JS

  • 10/17/2013· VEHICLE SPEED CONTROL,ENGINE

    WHILE DRIVING ON THE HIGHWAY, MY CHECK ENGINE LIGHT CAME ON AND THE CAR IMMEDIATELY SWITCHED FROM GAS TO ELECTRIC. FROM THAT POINT ON, THE CAR WOULD NOT TRANSITION BACK TO GAS. TOOK THE CAR TO FORD AND HAD TO HAVE THE THROTTLE BODY AND MOTOR ASSEMBLY REPLACED. *TR

  • 10/14/2020· STEERING,SUSPENSION

    TL* THE CONTACT OWNS A 2009 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS POWER STEERING ASSIST WITH THE POWER STEERING FAULT MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE FAILED TO RESTART ONCE THE FAILURE HAD OCCURRED. DUE TO THE FAILURE, THE CONTACT WAS CONCERNED THAT THE IGNITION WAS DEFECTIVE DUE TO THE VEHICLE FAILING TO RESTART. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT THE VEHICLE WAS PREVIOUSLY INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THE RECALL REPAIR WAS PERFORMED PRIOR TO HER OWNING THE VEHICLE AND THEREFORE NOT SUBJECTED TO THE FREE REPAIR. ADDITIONALLY, THE CONTACT EXPERIENCED ISSUES RELATED TO THE SUSPENSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE MECHANIC DISCOVERED CORROSION IN THE WHEEL WELL WHICH AFFECTED THE CONNECTION BETWEEN THE SUSPENSION AND THE UNIBODY CONSTRUCTION. THE CONTACT WAS INFORMED THAT THE MECHANIC NEEDED TO REMOVE THE HYBRID BATTERY, THE FUEL TANK, AND THE FUEL LINE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

  • 10/14/2016· STEERING

    POWER STEERING FAILED WHILE OPERATING VEHICLE ON PUBLIC ROADS. I BELIEVE THE FALURE WAS CAUSED BY A FAULTY STEERING TORQUE SENSOR HTAT WAS THE SUBJECT OF FORD RECALL NOTICE 14S05. THE VEHICLE WAS SERVICED BY DEALER TO ADDRESS THIS RECALL AND THE DEALER PERFORMED A "SOFTWARE UPDATE" TO CORRECT THE ISSUE. "THE UPDATE ALLEGEDLY WOULD MAKE SURE THE SUVS WOULDN'T LOSE POWER STEERING WHILE DRIVING AND WOULD PROVIDE AUDIO AND VISUAL WARNINGS IF PROBLEMS OCCURRED. IF A DRIVER RECEIVED WARNINGS, THEY WERE TOLD TO RETURN THE VEHICLE TO THE DEALER." THE AUDIO AND VISUAL ALERTS DID NOT OCCUR AND THE POWER STEERING SYSTEM FAILED LEAVING ONLY MANUAL UNASSISTED STEERING, MAKING OPERATION OF THE VEHICLE UNSAFE.

  • 10/09/2014· POWER TRAIN

    TWICE IN THE LAST 3 MONTHS THE FORD LOST ACCELERATION. FROM 65MPH TO 40MPH..EVEN THOUGH I PUSHED THE GAS PEDAL ALL THE WAY IN. AND THE PEDAL AND ACCELERATION LOCKED IN! UNTIL I HIT THE BRAKE THE CAR LOCKED IN ON THE FREEWAY. THE SITUATION IS GETTING TERRIBLE!! AFRAID MAJOR ACCIDENT WILL HAPPEN. PLEASE FIX THIS PROBLEM FORD!!!! *TR

  • 10/07/2013· STEERING,POWER TRAIN

    I WAS DRIVING TO WORK. THE POWERTRAIN LIGHT CAME ON, MY CAR STARTED JERKING. IT WOULDN'T ACCELERATE AND THE STEERING WHEEL BECAME DIFFICULT TO CONTROL. I HAD TO PULL TO THE SIDE OF THE ROAD. I TURNED OFF THE IGNITION AND RESTARTED IT. IT WAS OK. THAT HAS HAPPENED TWICE SINCE THAT FIRST INCIDENT. *TR

  • 10/07/2013· SERVICE BRAKES

    DRIVING DOWN HILL ON DRY PAVEMENT AT 35MPH. GENTLE BRAKING FOR RED TRAFFIC LIGHT. EVERYTHING NORMAL UNTIL SLOWED NEARLY TO A STOP. THEN A SUDDEN LOSS OF BRAKING EFFECT REQUIRING EXTREME PRESSURE ON BRAKE. SIMULTANEOUS WITH THE LOSS OF BRAKING A CLUNKING SOUND WAS HEARD AND SEVERAL WARNING LIGHTS CAME ON INCLUDING BRAKE, ABS, & TRACTION LIGHTS. DROVE TO A SAFE LOCATION WITH THE WARNING LIGHTS STILL ON AND THE BRAKES REQUIRING MARKEDLY MORE FORCE TO APPLY. ENGINE NEVER STALLED. ONCE PARKED I TURNED OFF THE CAR AND REMOVED THE KEY. WHEN I RESTARTED THE CAR ALL THE LIGHTS WENT OUT AND THE BRAKES BEHAVED NORMALLY. DROVE THE CAR TO NEAREST DEALER. THEY FOUND NO CODES AND COULD FIND NOTHING WRONG. CALLED NATIONAL SERVICE NUMBER AND WAS ASSIGNED CASE # [XXX]. ALMOST HIT CAR AHEAD OF ME. NOW I AM AFRAID TO OPERATE VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • 10/02/2017· STEERING

    MY FORD ESCAPE 2009 STARTED EXPERIENCING POWER STEERING ISSUES AND ENDED UP WITH NO POWER STEERING. I HAVE CONTACTED FORD AND THEY WERE OF NO HELP WHATSOEVER. I THEN PROCEEDED TO CONTACT NHTSA AT 1-888-327-4236 AND FILED A COMPLAINT. THE AGENT GAVE ME A COMPLAINT NUMBER AND SUGGESTED TO CONTACT THE FEDERAL TRADE COMMISSION AT 877 382 4357, WHICH I INTEND TO DO WHEN THEIR OFFICE OPENS. FROM MY RESEARCH THIS VERY ISSUE HAS BEEN RECALLED FOR MY MODEL & MAKE BOTH IN THE UNITED STATES & CANADA. MY PARTICULAR MODEL VIN WAS NOT PART OF THE RECALL. I HAVE DISCOVERED THAT I AM NOT ALONE IN THIS POWER STEERING ISSUE BOAT BUT FORD HAS NOT BEEN PROACTIVE. I STRONGLY SUGGEST EVERYONE DO THE SAME COMPLAINT FILINGS AS I FIRMLY BELIEVE THAT FORD - ON THEIR OWN - WILL NOT FESS UP TO ANYTHING AND WILL PROVIDE NO ASSISTANCE.

  • 10/02/2017· STEERING

    TL* THE CONTACT OWNS A 2009 FORD ESCAPE HYBRID. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING, WHILE IDLE AND AT VARIOUS SPEEDS. THE CONTACT STATED THE VEHICLE WAS OPERABLE HOWEVER, THE STEERING COLUMN NEEDED ADDITIONAL EFFORT TO BE MOVED. THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED FOR THE ISSUE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.

  • 10/02/2013· SERVICE BRAKES, HYDRAULIC

    TL* THE CONTACT OWNS A 2009 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE CHECK BRAKES, ABS AND TRACTION CONTROL WARNING LAMPS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 25,000. UPDATED 11/15/13*CN THE CONSUMER STATED ON THREE OCCASIONS, THE BRAKE BECAME VERY SOFT AND ALL THE WARNING LIGHTS ILLUMINATED. UPDATED 12/3/13 THE CONSUMER EXPERIENCED A FOURTH BRAKE FAILURE. THE DEALER STATED IT WOULD COST $3,600 TO REPLACE THE HYDRAULIC BRAKE SYSTEM. UPDATED 09/17/14 AFTER INSPECTING THE VEHICLE, THE DEALER DETERMINED THE PROBLEM WAS THE BRAKE PRESSURE SWITCH. IT WAS REPLACED AT A COST OF $670. UPDATED 10/28/14

  • 09/30/2013· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

    9-27-2013, MY CAR WAS IDLING WEIRD AT A RED LIGHT. I LOOKED AT THE RPM GAUGE AND IT WAS BOUNCING ERRATICALLY. AT SOME POINT MY WRENCH DASH LIGHT CAME ON. I WAS DRIVING THRU A NEIGHBORHOOD AT THE TIME SO MY CAR SEEMED TO BE OK GOING BETWEEN 30-40 MPH, BUT AT EVERY RED LIGHT MY CAR SEEMED LIKE SOMETHING WAS WRONG. IT WASN'T GOING INTO ELECTRIC MODE LIKE IT NORMALLY WOULD. I DROVE ON THE INTERSTATE FOR A MILE AND MY CAR WOULD NOT ACCELERATE OVER 40-45 MPH SO I PUT ON MY HAZARDS AND DID MY BEST DRIVING IN TRAFFIC. THE ESCAPE WAS ACTING LIKE IT WAS DYING AT ONE POINT AND STARTED DECELERATING SO THEN I KEPT PRESSING THE GAS PEDAL TO THE FLOOR AND IT STILL WOULDN'T GO OVER 45 MPH . I STOPPED AT A RED LIGHT ABOUT A MILE FROM MY HOUSE AND TURNED THE ENTIRE CAR OFF AND SAT FOR A MINUTE OR SO. WHEN I STARTED IT BACK UP THE WRENCH LIGHT WAS OFF. I TOOK THE CAR TO MY NEAREST FORD DEALERSHIP THE NEXT MORNING AND WAS TOLD THAT NO DIAGNOSTIC CODES WERE COMING UP BUT THE TECH DID SOME SPECIAL TESTS AND DETERMINED THAT MY MASS AIR FLOW SENSOR NEEDS TO BE REPLACED. SO THAT'S WHAT THEY DID. I ASKED IF THEY COULD ALSO REPLACE THE THROTTLE BODY AND HE TOLD ME THAT THEY WOULD HAVE TO SEND THE PART TO FORD AND IF THERE WASN'T ANYTHING WRONG WITH IT THEY WOULD BE OUT THAT MONEY SO THEY COULD NOT REPLACE THE THROTTLE BODY. MY CAR IS AT ~78,000 MILES SO THIS SEEMS LIKE A PROBLEM I SHOULD NOT BE HAVING. MY WRENCH LIGHT CAME ON ONCE BACK ON 7-22-13, ON A ROAD TRIP BUT WE PULLED OVER ON THE SIDE OF THE ROAD, TURNED THE CAR OFF AND BACK ON AND IT NEVER CAME ON AGAIN UNTIL 9-27-13. MY CAR HAD BEEN IDLING WEIRD RIGHT BEFORE MY LAST OIL CHANGE ON AUG 30, 2013. I MENTIONED IT TO MY FORD TECH THEN AND NO DIAGNOSTIC CODES CAME UP SO THEY DID A FUEL INDUCTION CLEANING SERVICE COSTING ME $145.95. I'M NOT SURE THAT THIS EVEN NECESSARY. *TR

  • 09/25/2018· STEERING

    THIS CAR STEERING GETS LOCKED WHILE DRIVING AND GETS VERY HARD WHILE TURNING.

  • 09/23/2016· ENGINE

    VEHICLE INTERMITTENTLY ENTERS "LIMP MODE" SHOWING DTC P2112:00-64 CODE: P2112 - THROTTLE ACTUATOR CONTROL SYSTEM - STUCK CLOSED. INSTANCES HAVE OCCURRED AT HIGHWAY SPEEDS, AT BELOW 40 MPH AND STARTING FROM A STOP. STATUS

  • 09/20/2021· STEERING

    The contact owns a 2009 Ford Escape Hybrid. The contact stated that the steering wheel was locked after starting the vehicle. Several unknown warning lights were illuminated. The dealer was made aware of the failure and advised the contact to take the vehicle in for a diagnostic test. The dealer also informed the contact that there was no open recall on the vehicle. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 130,000. The VIN was not available.

  • 09/16/2014· VEHICLE SPEED CONTROL,ENGINE

    DRIVING ON 26E IN CHARLESTON, SC, I SUDDENLY LOST POWER AND WAS UNABLE TO ACCELERATE NOR MAINTAIN SPEED. I PULLED OVER AND TURNED THE VEHICLE OFF AND IN DOING SO, A GRINDING SOUND CAME FROM THE ENGINE. I RESTARTED THE ENGINE AND BEGAN OPERATING NORMALLY FOR SEVERAL MINUTES AND BEGAN TO NOTICE THE RPM'S WOULD INCREASE AND DECREASE WITHOUT ADJUSTING PRESSURE ON THE PEDAL. AT THIS POINT I NOTICED I HAD LIMITED ABILITY TO ACCELERATE AND VERY SLUGGISH. THIS ISSUE CONTINUED TO HAPPEN SPORADICALLY OVER THEN NEXT 2 WEEKS UNTIL 9/12 WHEN THE VEHICLE WAS PRACTICALLY UNABLE TO BE SAFELY OPERATED DUE TO THE LACK OF POWER. I TOOK IT TO AN AUTO PART STORE AND THE DIAGNOSTIC INDICATED TROUBLE CODE P2112 "THROTTLE BODY STUCK CLOSED". I TOOK TO A FORD DEALER TO REPAIR THE OPEN RECALL FOR ELECTRIC POWER STEERING AND ASKED FOR AN ESTIMATE FOR THE THROTTLE BODY. CAR IS CURRENTLY IN MY DRIVEWAY AWAITING ME TO SCHEDULE AN APPOINTMENT TO GET REPAIRED ON MY DOLLAR... DOESN'T SOUND LIKE I AM THE ONLY ONE WITH THIS ISSUE. *TR

  • 09/15/2016· SERVICE BRAKES

    BRAKES WEAK ON MANUAL MODE ALMOST NO STOPPING POWER, CODES C1320., HYDRAULIC TRAVEL SENSOR CIRCUIT, HCU, ABS LIGHT ON, SERVICE BRAKES LIGHTS ON, NO HCU COMPRESSOR COMING ON AT PRE START ANY MORE. SUGGESTED NEED NEW HCU, AT A PART COST OF $3889.00 PLUS 10 HOURS OF LABOR TO BLEED SYSTEM PUTTING REPAIR COST OVER $5K, CAR BLUE BOOKS AT $3.5K, HOW CAN THIS BE FEASIBLE, THANKS FOR THE DISPOSABLE CAR FORD.!!!

  • 09/13/2013· SERVICE BRAKES

    I WAS DRIVING IN HEAVY STOP AND GO TRAFFIC ON THE HIGHWAY FOR 10 MINUTES. ALL OF A SUDDEN THE EMERGENCY BRAKE LIGHT ILLUMINATES ON THE DASH BOARD, THE ELECTRIC PANEL READS "CHECK BRAKE SYSTEM" AND I LOOSE ALL BRAKING POWER. I SLAM ON THE BRAKES AS HARD AS POSSIBLE, BUT IT BARELY STOPS. I PULL OVER ON THE SHOULDER AND TURN THE CAR OFF AND BACK ON AND THE LIGHTS GO AWAY AND THE BRAKES WORK AGAIN. I HAVE THE CAR LOOKED AT ON THREE DIFFERENT OCCASIONS BY TWO DIFFERENT DEALERSHIPS AND THEY CAN'T FIND A PROBLEM. FAST FORWARD TO SEPTEMBER 12, 2013. I AM IN HEAVY TRAFFIC WHILE DRIVING FROM MASSACHUSSETTS TO MICHIGAN AND THE SAME PROBLEM HAPPENS TWICE IN HEAVY TRAFFIC ABOUT 4 HOURS APART. TAKING TO THE DEALERSHIP ON MONDAY, SEPT 16TH. *TR

  • 09/12/2014· POWER TRAIN,VEHICLE SPEED CONTROL

    I WAS DRIVING AT A SPEED OF APPROXIMATELY 45 MPH AND THE THROTTLE WENT OUT. I COULD NOT ACCELERATE ABOVE 40 AND WAS VERY SLOW TO GET TO THAT SPEED. THE ENGINE WAS IDLING AT A HIGHER RPM THAN NORMAL AT STOP LIGHTS. WHEN DRIVING UP HILL THE SPEED WAS ABOUT 20 MPH AND THERE WAS NO THROTTLE TO INCREASE THE SPEED AT ALL. THE YELLOW WRENCH LIGHT CAME ON. ONCE I MADE IT HOME AND TURNED OFF THE VEHICLE, MY HUSBAND TOOK IT TO GET THE CODES PULLED AND THE WRENCH LIGHT HAD GONE OFF AND IT RAN LIKE NORMAL. WE COULD NOT GET THE CODES PULLED. *TR

  • 09/12/2009· SEATSCrash

    ON SEPTEMBER 11, 2009 I WAS INVOLVED IN A REAR-END COLLISION. I WAS HIT FROM BEHIND BY A TOWING TRUCK WHILE I WAS STOPPED AT A RED LIGHT. I SPUN AROUND AND WENT INTO THE INTERSECTION. THERE WAS SIGNIFICANT DAMAGE TO MY VEHICLE, A 2009 FORD ESCAPE HYBRID. UPON INSPECTION I NOTED THAT THE BACK OF THE FRONT DRIVER'S SEAT (THE ONE I WAS SITTING IN) HAD COLLAPSED BACKWARD SO THAT THE BACK AND HEADREST WERE LAYING DOWN AND IN THE BACK (STILL ATTACHED TO THE SEAT HOWEVER). I WAS ALARMED AS IF I HAD SOMEONE IN THE BACK BEHIND ME THEY WOULD HAVE SUSTAINED SERIOUS INJURY IF NOT DEATH. I WAS ALONE HOWEVER AND SUSTAINED SOME ACHES AND PAINS INCLUDING A NECK INJURY. I DO NOT KNOW WHETHER THE VEHICLE WILL BE TOTALED YET. I DO NOT KNOW IF I WILL HAVE ONGOING NECK ISSUES. I ASSUME THE BACK OF ONE'S SEAT IS TO REMAIN UPRIGHT IN A VEHICLE CRASH. I LOOKED ON LINE AND THIS SEEMS TO BE A DEFECT IN MY FORD. *TR

  • 09/11/2016· SERVICE BRAKES

    SUDDEN AND IMMEDIATE LOSS OF BRAKING SYSTEM WITHOUT ANY WARNING LIGHTS ETC. I HAD STARTED CAR, BACKED DOWN MY DRIVEWAY AND ENTERED ROADWAY WHEN ABS AND BRAKE WARNING LIGHTS APPEARED AND I HAD NO BRAKING SYSTEM OPERATING. I HAD TO BE TOWED TO A SERVICE STATION.