2009 Ford Edge

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/29/2015· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2009 FORD EDGE. THE DEALER WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 15V712000 (FUEL SYSTEM, GASOLINE). THE PART WAS NOT AVAILABLE FOR MONTHS. THE DEALER INDICATED THAT THE CONTACT NEEDED TO WAIT FOR THE SECOND NOTIFICATION LETTER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME THAT THE PART WOULD BECOME AVAILABLE TO SUPPLY TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 12/28/2017· AIR BAGS

  TAKATA RECALL. I RECEIVED THIS RECALL NOTICE YESTERDAY, I HAVE SPOKEN TO MY FORD DEALERSHIP, AND TO FORD CUSTOMER RELATIONSHIP AND RECEIVED THE SAME RESPONSE. THAT THE PARTS ARE ON BACK ORDER TILL SPRING AND THEY ARE SORRY. I AM BEING INCONVENIENCED, I HAVE A FAMILY, I CAN NOT GO WITHOUT PUTTING SOMEONE IN THE PASSENGER SEAT. I HAVE NO OTHER WAY TO TRANSPORT MY FAMILY, AND FORD DOESN'T CARE ABOUT MY FAMILY NEEDS. IF I AM INCONVENIENCE BY THIS FORD ISSUE, THEN I WANT TO BE COMPENSATED.

• 12/26/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (KARL FLAMMER FORD, 41975 US-19, TARPON SPRINGS, FL 34689 (888) 901-5275) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS OF AVAILABLE.

• 12/22/2015· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  I HAD TO REPLACE BOTH HEADLIGHT SOCKETS AS THEY MELTED LIKE THE RECALL I JUST READ ABOUT ON THE CROWN VICTORIAS.

• 12/20/2017· POWER TRAIN

  TL* THE CONTACT OWNS A 2009 FORD EDGE. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO JERK WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS CONTACTED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE CONTACT WAS REFERRED TO NHTSA. A DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

• 12/19/2024· SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  Brake Booster Failure. $947.45 to repair out of pocket expense. Thank God I was not injured or killed, nor was anyone else, or property damaged, as I was able to avoid a collision. There is a class action lawsuit over this defective Ford part.

• 12/15/2020· POWER TRAIN,ENGINE

  TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE BEGAN TO STALL. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO LOCAL DEALER CAMPBELL FORD PERFORMANCE (2541 S WINCHESTER BLVD, CAMPBELL, CA 95008; (408) 374-6131) WHERE IT WAS DIAGNOSED WITH NEEDING THE CLUTCH TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

• 12/13/2011· POWER TRAIN

  TL* THE CONTACT OWNS A 2009 FORD EDGE. WHILE STOPPED AT A TRAFFIC STOP, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE ENGINE RPMS INCREASED DRASTICALLY, BUT THE VEHICLE WAS HESITANT TO ACCELERATE. THE VEHICLE SUDDENLY JERKED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER TWICE BUT THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED FOUR TIMES INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

• 12/12/2017· AIR BAGS

  TAKATA RECALL. DEALERSHIP AND FORD MOTOR COMPANY HAVE NO INFORMATION ON AVAILABILITY OF THE REPLACEMENT AIR BAGS, OR, AT LEAST THEY SAY THE HAVE NO INFORMATION. YET CHRYSLER CORPORATION ADVERTISES THAT THEY HAVE REPLACEMENT AIR BAGS AND WANT THEIR CUSTOMERS TO MAKE APPOINTMENTS TO GET THE REPLACEMENT COMPLETED. THIS TELLS ME THAT THE BAGS ARE AVAILABLE AND FORD'S CLAIMS SHOULD BE INVESTIGATED.

• 12/12/2014· ENGINE AND ENGINE COOLING

  THE CAR HAS STALLED WHILE IN DRIVE THREE TIMES OVER 2 MONTHS. IT HAS OCCURRED WHILE DRIVING AT 10, 30 AND 45 MILES PER HOUR. IT IS COMPLETELY UNSAFE. *TR

• 12/10/2018· AIR BAGS

  TAKATA RECALL : I RECEIVED A LETTER FOR RECALL 17S01 / NHTSA RECALL 17V-024. AND I HAVE HEARD THAT THE PARTS AREN'T AVALIABLE TO CHANGE IT. HOW CAN I DO?

• 12/07/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD FRISCO (6850 HIGHWAY 121, FRISCO, TX 75034; 972-763-5523) AND WAS INFORMED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 8/24/18*JB

• 12/04/2017· SERVICE BRAKES

  WHEN DRIVING MY 2009 FORD EDGE WITH UNDER 46,000 MILES, THE BRAKE PEDAL HAS A SPONGY FEEL AND IT BECOMES QUITE DIFFICULT TO USE THE BRAKE AT TIMES. IT ALSO MAKES A HISSY OR SQUEALING NOISE. AT TIMES IS VERY, VERY HARD TO PRESS THE BRAKE DOWN TO STOP THE CAR. MY HUSBAND TOOK THE VEHICLE TO AN INDEPENDENT AUTO REPAIRMAN. HE SAID THE BRAKE BOOSTER WAS BAD. IT HAD FAILED. MY HUSBAND TALKED WITH AN INDEPENDENT AUTO REPAIR PERSON. HE SAID I HAD A BAD BRAKE BOOSTER. MY HUSBAND CALLED THE FORD DEALER AND AFTER RUNNING THE VIN NUMBER, HE WAS TOLD THAT MY CAR DID NOT QUALIFY FOR A RECALL. THE BRAKE BOOSTER HAS FAILED. THE CAR HAS UNDER 46,000 MILES ON IT. I HAVE IT SCHEDULED TO BE REPAIRED AT MY OWN EXPENSE AS THIS IS A DANGEROUS DRIVING SITUATION. WHY DID FORD HAVE AN EXTENDED WARRANTY COVERAGE FOR THE 2007-2008 AND 2010-2015 EDGE MODELS BUT OMITTED THE 2009 MODELS?

• 12/04/2017· AIR BAGS

  TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COMMERCIAL MOTOR COMPANY IN ARANSAS PASS, TEXAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/03/2017· AIR BAGS

  TAKATA RECALL NOT DONE YET

• 11/29/2021· EXTERIOR LIGHTINGFire

  The contact owns a 2009 Ford Edge. The contact stated that the driver-side rear tail light bulb would frequently burn out after replacement. Upon initially taking the vehicle to a dealer, she was informed that the bulb outlet would overheat while at a stop and that the bulb receptacle had begun to melt. The contact was also informed that the same failure had occurred in the passenger side tail light; however, the bulb had yet to burn out. The contact had a preliminary diagnosis performed by an independent mechanic who stated that the bulb receptacles would need replacement. The manufacturer had been notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 120,000.

• 11/29/2017· AIR BAGS

  "TAKATA RECALL" - RECALL WAS JUNE 2016 AND KEEP CALLING FORD AND STILL CANNOT FIX IT. THEY CAN BUILD NEW CARS AND MAKE MONEY BUT NOT FIX A VERY BAD PROBLEM OF CARS THEY ALREADY MADE MONEY ON, WHICH IS NOT RIGHT. THEY SHOULD BE HELP ACCOUNTABLE TO DO A FIX THAT'S DANGEROUS THAN BRINGING NEW CARS OFF THEIR ASSEMBLY LINE!!!!

• 11/28/2017· AIR BAGS

  TAKATA RECALL. I RECEIVED A RECALL NOTICE FROM FORD ON MARCH 17, 2017 DESCRIBING AN "ISSUE" REGARDING POTENTIAL METAL FRAGMENTS IN THE AIRBAGS. I TRIED TO GET THE AIRBAGS REPLACED IN CLEVELAND, AT LIBERTY FORD. WE MOVED TO HILTON HEAD IN THE SPRING OF 2017 AND I HAVE SINCE TRIED TO GET THE AIRBAGS REPLACED, ON NOVEMBER 6, 2017 AT O.C. WELCH FORD IN HARDEEVILLE, SC. NEITHER DEALERSHIPS WILL REPLACE THE AIRBAGS BECAUSE THEY STATE THE REPLACEMENT AIRBAGS ARE "NOT AVAILABLE" AND THAT FORD WILL SEND ME A LETTER ADVISING ME WHEN PARTS ARE AVAILABLE. PART OF THE PROBLEM MAY BE THAT I DID NOT BUY MY 2009 FORD EDGE AT A DEALERSHIP. I BOUGHT IT WHILE I WAS STATIONED IN LANDSTUHL, GERMANY WITH THE NAVY. I BOUGHT IT THROUGH OVERSEAS MILITARY SALES AND PICKED THE CAR UP AT A DEALERSHIP IN PARMA OH AFTER IT WAS SHIPPED THERE. THIS SHOULDN'T HAVE ANY BEARING ON FORD REPLACING MY AIRBAGS, BUT PERHAPS IT DOES.

• 11/28/2012· SUSPENSIONFire

  TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, BURNING OIL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN STATED THERE WERE NO FAILURES DETECTED FROM THE VEHICLE. THE CONTACT STATED THE VEHICLE WAS TAKEN WEEKS LATER TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THERE WAS A BROKEN SEAL FROM THE AXLE WHICH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 70,000. THE VIN NUMBER WAS NOT AVAILABLE.

• 11/26/2018· AIR BAGS,FUEL/PROPULSION SYSTEM

  "TAKATA RECALL" I HAVE BEEN CALLING SINCE JUNE TO GET MY CAR REPAIRED. I WAS GIVEN A CASE NUMBER AND THEN NEVER CONTACTED. I HAVE CALLED THE 2 DEALERSHIPS IN COLORADO SPRINGS AND WAS TOLD THEY WOULD GET ME IN A RENTAL CAR AND YET THEY NEVER HAVE. I HAVE CALLED THEM EVERY WEEK AND CONTINUE TO GET THE SAME RESPONSE STATING THEY ARE WORKING ON IT. I HAVE CALLED FORD MOTOR SINCE JUNE AS WELL AND GET THE EXACT SAME RESPONSE. THE AIRBAG LIGHT ON THE VEHICLE IS NOW ON AND I HAVE A CHILD THAT I WILL NOT PUT IN THIS CAR AS IT HAS A RECALL ON IT. I HAVE TOLD THE DEALERSHIP ABOUT THE LIGHT AND THEY STATED THEY WILL CONTACT ME WHEN A RENTAL IS AVAILABLE.

• 11/26/2012· EXTERIOR LIGHTING

  DRIVER'S SIDE, REAR TAIL LIGHT/ TURN SIGNAL WAS SIGNALING FAST, LETTING ME KNOW THERE WAS AN ISSUE. THE NEXT DAY, IT NO LONGER SIGNALED ABNORMALLY. THE FOLLOWING DAY IT WAS FAST AGAIN AND NO LONGER ILLUMINATING. WHEN I WENT TO REPLACE THE BULB, THE SOCKET WAS BLACK AND MELTED. *TR

• 11/22/2017· AIR BAGS

  2009 FORD EDGE. CONSUMER WRITES IN REGARDS TO SAFETY AIRBAG RECALL. *LD THE CONSUMER STATED THE AIRBAG RECALL EXCEEDED A REASONABLE AMOUNT OF TIME TO BE COMPLETED. UPDATED 11/22/2017*JS UPDATED 12/7/2017*JS *JS *TR

• 11/21/2018· SEATS

  SEATS ROCK BACK AND FORTH WHEN NOT EVEN ACCELERATING MUCH, AND SUN ROOFS HAVE ISSUES CLOSING

• 11/21/2017· AIR BAGS

  TAKATA RECALL IN JULY OF 2016 I RECEIVED NOTICE THAT MY PASSENGER SIDE AIR BAG WAS UNDER RECALL IT HAS A TAKATA AIR BAG. I HAVE CALLED AND COMPLAINED TO FORD MOTOR CO. I HAVE RECEIVED NO RESPONSE AND THE AIRBAG IS STILL IN MY CAR. THEY ASSURE ME THAT THERE IS NO REASON FOR ALARM. THEY HAVE NO REPLACEMENT AT THIS TIME I CALL THE DEALERSHIP AT LEAST ONCE A MONTH TO CHECK.

• 11/20/2018· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SEVERAL LOCAL DEALERS, INCLUDING DAVID MCDAVID FORD FORTH WORTH (300 W LOOP 820 S, FORT WORTH, TX 76108, (682) 200-1952), AUTONATION FORD FORTH WORTH (5000 BRYANT IRVIN ROAD, FORT WORTH, TX 76132, 877-201-3550), AND FIVE STAR FORD (6618 NE LOOP 820, NORTH RICHLAND HILLS, (817) 500-0096) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 11/20/2017· AIR BAGS

  TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SHEEHY FORD OF ASHLAND OF ASHLAND, VIRGINIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 11/20/2012· ELECTRICAL SYSTEM,ENGINE

  2009 FORD EDGE -- MAJOR ISSUE-- FORD NEEDS TO COVER COSTS--- I WAS DRIVING MY 2009 FORD EDGE SEL APPROX. 4 MILES. ONCE I ROLLED TO A STOP AT A TRAFFIC LIGHT THE CAR BEGAN TO IDLE AND THEN STALLED. NO WARNING LIGHTS.. I STARTED THE ENGINE AND PRESSED THE GAS (NO ACCELERATION). THE ENGINE RAN AT AROUND 1-2K RPM. I PRESSED THE GAS AGAIN, NO ACCELERATION. I SHUT OFF THE CAR CALLED AAA FOR A TOW. I STARTED THE CAR ONCE MORE TO CHECK THE GAUGES, NO SERVICE LIGHTS. WHEN I CHECKED THE OTHER INDICATORS IT STATED, CAR TEMP -- OK, OIL PRESSURE - OK, ETC... ALL OK.. NO WARNING LIGHTS, NO ISSUES. THE CAR WAS IN ABOUT 1.5 MONTHS AGO FOR OIL, 3-4 MONTHS FOR SERVICE. ABOUT 8-9 MONTHS AGO, MOROONE FORD OF MARGATE (UNDER WARRANTY) FIXED AN ELECTRICAL ISSUE (WHERE NO LIGHTS WERE SHOWING) THEY CLAIMED IT WAS A FORD ISSUE AND THEY REPLACED IT (NO COST). WELL NOW THIS HAPPENED AND MOROONE FORD OF MARGATE SAID, "BLOWN ENGINE, $7,700 TO REPLACE + $400 FOR COOLING FAN." THEY SAID THE COOLING FAN BROKE (NO WARNING) AND THE ENGINE BLEW. NO WARNING, LIGHTS, ETC... WHEN I LOOKED UNDER THE HOOD WAITING FOR AAA (NO SMOKE, NO SMELL... YET A BLOWN ENGINE (FULL REPLACEMENT)... I WILL FIGHT THIS BECAUSE I BELIEVE THIS IS AN ELECTRICAL ISSUE THAT THEY TRIED TO FIX PRIOR AND THIS HAPPENED AGAIN. I ALSO DON'T BELIEVE THE ENGINE WAS DESTROYED. HOPEFULLY THE GOVERNMENT AND FORD WILL RESEARCH AND COVER THE REPAIRS / REPLACEMENT. NO WARNING LIGHTS OIL TEMP -- OK OIL PRESSURE -- OK CAR IDLED AND STALLED... APPROX. MILES 82,000. *TR

• 11/17/2017· AIR BAGS

  TAKATA RECALL, IT HAS BEEN OVER A YEAR SINCE THE RECALL BEGIN AND THE DEALERS STILL SAY THEY DON'T HAVE PARTS.

• 11/16/2018· ELECTRICAL SYSTEM,AIR BAGS

  TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT THE HORN FAILED TO SOUND, THE ELECTRONIC FUNCTIONS ON THE STEERING WHEEL FAILED TO OPERATE PROPERLY, AND THE AIR BAG INDICATOR WAS ILLUMINATED. THE DEALER (PARKWAY FORD, 2104 PETERS CREEK PKWY, WINSTON-SALEM, NC 27127, 1-(877) 836-4271) WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

• 11/16/2009· POWER TRAIN,ELECTRICAL SYSTEM

  SAFETY- ON APRIL 30,2009 I PURCHASED A NEW 2009 FORD EDGE. ON MEMORIAL DAY, 2009, 1 MONTH AFTER IT WAS PURCHASED AND WITH APPROX. 1200 MILES ON IT IN HEAVY TRAFFIC ON THE NYS THRUWAY IT MADE A LOUD CLUNKING SOUND, JERKED AND WITHIN 5 SECONDS JUST SHUT OFF. VEHICLE WOULD NOT MOVE, IT HAD TO BE TOWED. WAS TAKEN IN FOR SERVICE, THEY FOUND NOTHING. ON OCTOBER 31, 2009, AGAIN, I WAS ON THE NYS THRUWAY, IT DID THE SAME IDENTICAL THING, MADE A LOUD CLUNKING NOISE, JERKED AND WITHIN 5 SECONDS JUST SHUT OFF. BOTH TIMES I WAS BARELY ABLE TO MAKE IT TO THE EDGE OF THE ROAD. I CALLED FOR A TOW TRUCK, BUT IN THE MEANTIME THIS TIME IT STARTED AFTER ABOUT 15 MINUTES. THE CHECK ENGINE LIGHT WAS ON UNTIL THE NEXT MORNING AND THEN IT WENT OFF. AGAIN, I TOOK IT IN FOR SERVICE, AGAIN, THEY FOUND NOTHING. THEY SAID THERE WAS NO CODES SHOWING UP FOR ANYTHING WRONG. THIS IS A SEVERE SAFETY ISSUE. SOMEONE COULD GET KILLED WHEN THIS HAPPENS AND I HAVE VERY SMALL GRANDCHILDREN THAT COULD BE WITH ME. I AM NOT COMFORTABLE DRIVING THIS VEHICLE. I CONTACTED FORD DIRECT AND A SPECIALIST FROM FORD CONTACTED ME TODAY BY THE NAME OF DENISE. SHE SAID FORD WOULDN'T REPLACE ANY PARTS WITHOUT A CODE COMING UP IN THEIR COMPUTER. I ASKED HER IF THEY WERE GOING TO JUST WAIT UNTIL SOMEONE WAS KILLED AND SHE SAID THAT FORD WILL NOT APPROVE ANY PARTS BEING REPLACED SINCE THEY DON'T KNOW WHAT THE PROBLEM IS. FORD HAS NOW PUT APPROXIMATELY 500 MILES THEMSELVES ON THE VEHICLE TEST DRIVING IT, AND I STILL HAVE NO SOLUTION. THIS IS NOT RIGHT. THIS IS EXTEMELY DANGEROUS AND SOMETHING NEEDS TO BE DONE TO RECTIFY THIS SITUATION. ANY HELP THAT YOU CAN OFFER WOULD BE VERY MUCH APPRECIATED. *TR

• 11/15/2017· AIR BAGS

  TAKATA RECALL ALL FORD SERVICE DEPARTMENTS IN MY AREA SAID THAT THEY CANNOT GET THE PARTS TO FIX MY AIRBAGS.

• 11/13/2018· AIR BAGS

  TAKATA RECALL - I RECEIVED NOTIFICATION IN JANUARY 2018 FROM MY CREDIT KARMA ACCT THAT MY VEHICLE WAS A PART OF THE TAKATA RECALL. UPON RESEARCH WITH NHTSA, I FOUND THAT THERE WAS NO REMEDY FOR THE RECALL. A FEW MONTHS LATER I RECEIVED A NOTICE THAT FORD WAS OFFERING TO COVER RENTAL CAR EXPENSES FOR THOSE EFFECTED BY THE RECALL WITH NO REMEDY. BUT WHEN I CALLED MY LOCAL DEALERSHIPS TO ASK FOR THE RENTAL, I WAS TOLD THAT THE RENTAL COMPANY THAT FORD DEALS WITH, ENTERPRISE, WAS REFUSING TO HONOR THE OFFER. IT IS NOW NOVEMBER 2018, AND NO REMEDY HAS BEEN ESTABLISHED. MY CAR IS IN GROUP 5, OF WHICH ONLY A VERY SMALL PERCENTAGE OF EFFECTED VEHICLES HAVE BEEN FIXED. IT IS ALSO MY UNDERSTANDING THE REMEDY PARTS MANUFACTURER IS BASED IN MEXICO. WITH THE CURRENT STATE OF AFFAIRS BETWEEN POTUS AND MEXICO, THAT MEANS THE EXPORTING AND DISTRIBUTION OF GOODS WILL TAKE LONGER. I FIND THAT THE PRUDENT THING FOR FORD TO DO IS MOVE MANUFACTURING TO THE US. I UNDERSTAND THIS MAY BE MORE EXPENSIVE FOR FORD IN THE SHORT TERM. BUT IT WOULD BENEFIT THEM MORE IN THE LONG RUN BY GETTING THESE PARTS MADE QUICKER AND DISTRIBUTED QUICKER, RATHER THAN A CLASS ACTION LAW SUIT OR INDIVIDUAL LAW SUITS FOR THOSE WHO HAVE BEEN INCONVENIENCED OR WORSE, HURT OR DIED. I FEEL LIKE IT WILL BE YEARS BEFORE MY CAR IS FIXED. AT THIS TIME, I DO NOT ALLOW ANYONE TO SIT IN MY FRONT PASSENGER SEAT. I CANT EVEN USE THIS VEHICLE AS THE FAMILY CAR AS INTENDED WHEN WE BOUGHT IT. IM HIGHLY FRUSTRATED BY THE LACK OF PROGRESS. IT IS MY HOPE THAT THE NHSTA CAN HELP FACILITATE PROGRESS BY FORD & TAKATA.

• 11/13/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PLATTE VALLEY AUTO - KEARNEY, 4210 N 2ND AVE, KEARNEY, NE 68847) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 11/13/2017· AIR BAGS

  I RECEIVED A RECALL NOTICE IN THE MAIL DATED JULY 2016, WENT TO MY FORD DEALER AND WAS ADVISED THEY WOULD CONTACT ME ONCE THE PARTS WERE AVAILABLE. IT'S NOW BEEN 16 MONTHS AND THEY CONTINUE TO TELL ME THE PARTS ARE NOT YET AVAILABLE. MY WIFE HAS BEEN DRIVING AN UNSAFE VEHICLE NOW SINCE PURCHASING THIS AUTOMOBILE NEW ON 9/15/2009 AND NO ONE SEEMS TO BE INTERESTED IN MAKING THE REPAIRS. SHE AND I BOTH WANT TO KNOW WHEN WE CAN EXPECT THESE LIFE AND/OR DEATH REPAIR PARTS TO BECOME AVAILABLE

• 11/12/2018· SERVICE BRAKESCrash

  THE BRAKE BOOSTER WHICH IS A KNOWN PROBLEM ON EVERY FORD EDGE FROM 2007 - 2013 STARTED MAKING A HISS OR LOUD SQUEAKING NOISE WHEN PRESSURE WAS APPLIED TO THE BRAKES. FOR THIS 6 YEAR FORD HAS INSTALLED THE EXACT SAME MANUFACTURERS PART, BUT FORD HAS ONLY RECALLED SOME OF THESE YEARS DESPITE THE SAME ISSUES OCCURRING WITH EVERY MODEL YEAR. AFTER A WHILE THE NOISE INTENSIFIED AND THEN THE BRAKES FAILED!!! SOMETIMES THE BRAKES WOULD NOT ENGAGE UNTIL THE PEDAL WAS MASHED TO THE FLOOR, SOMETIMES THEY ENGAGED AS SOON AS THE PEDAL WAS PRESSED. THIS CREATES A VERY DANGEROUS ENVIRONMENT. I OWN 3 DIFFERENT MODEL FORD VEHICLES, BUT THIS COULD BE THE LAST FORD I PURCHASE. I TOOK THE EDGE INTO A BRAKE SPECIALIST AND WAS TOLD ABOUT THIS BEING A WELL KNOWN ISSUE ON THE FORD EDGE, BUT THAT I PURCHASED THE "WRONG" YEAR 2009 AND THIS IS THE ONLY MODEL YEAR NOT COVERED UNDER THE NHTSA RECALL. THEY HAVE QUOTED ME $925 TO MAKE THE REPAIRS. WHILE I WILL DO THIS REPAIR SINCE I WILL NOT PUT MY FAMILY AT RISK WE ARE VERY DISAPPOINTED BY FORD'S CORPORATE NEGLIGENCE ON THIS ISSUE.

• 11/11/2020· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

  IT STARTED STALLING, AND LOSING POWER WHILE DRIVING. WHEN THE AC IS TURNED ON IT STARTED DRIVING ROUGH AT LOW SPEEDS BUT WHEN THE AC IS OFF IT RUNS ROUGH AT HIGH SPEEDS. THE THROTTLE BODY SEEMS TO BEESSED UP IT NOW RUNS ROUGH AND IDLES ROUGH. IT'S ALMOST LIKE IT DOESN'T HAVE THE CORRECT FUEL TO AIR RATIO.

• 11/09/2018· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2009 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT WAS STIFF AND FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE CONTACT CALLED MOORESVILLE FORD MERCURY (139-151 EAST PLAZA DR, MOORESVILLE, NC 28115, (877) 449-4390) AND WAS INFORMED TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.

• 11/09/2017· AIR BAGS

  TAKATA RECALL HAVE NOT BEEN CONTACTED REGARDING RECALL, MY VEHICLE HAS NOT BEEN REPAIRED

• 11/09/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE DEALER (REDLANDS FORD INC., 1121 W COLTON AVE, REDLANDS, CA 92374 (909) 793-3211) WAS CONTACTED SEVERAL TIMES AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS ABOUT FILING FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 11/08/2017· AIR BAGS

  TAKATA RECALL

• 11/07/2017· AIR BAGS

  TAKATA RECALL. FORD IS NOT TAKING CARE OF THIS SAFETY RECALL. THE COMPANY IS JUST PASSING THE BUCK TO ANOTHER COMPANY WHICH IS BANKRUPT.

• 11/06/2018· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. MULTIPLE DEALERS WERE CONTACTED, INCLUDING CROSSROADS FORD LINCOLN (1070 VERSAILLES RD, FRANKFORT, KY 40681) WHO ALL STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED AIR BAG WAS REPLACED. *JB

• 11/06/2017· AIR BAGS

  TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CREST FORD INC. IN FLAT ROCK, MICHIGAN 48134 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 11/06/2017· AIR BAGS

  TAKATA RECALL: AIR BAGS NEED TO BE REPLACED PER RECALL.

• 11/06/2017· AIR BAGS

  I RECEIVED THE RECALL NOTICE ALMOST 2 YEARS AGO. THIS HAS NOT BEEN REPAIRED, I AM HESITANT OF HAVING ANYONE RIDE IN THE PASSENGER SEAT

• 11/05/2018· AIR BAGS

  THERE IS A SAFETY RECALL FOR MY PASSENGER AIR BAG, BUT NO DEALER HAS PARTS??? WHY IS IT CALLED A SAFETY RECALL IF YOUR NOT GONNA FIX IT THIS YEAR???? I DONT CARE WHO MAKES THE PARTS, IT SAYS FORD ON THE FRONT OF MY CAR.

• 11/05/2017· AIR BAGS

  ITS BEEN SINCE 2016 THAT THE TAKATA RECALL ON MY FORD EDGE WAS BROUGHT TO MY ATTENTION BUT I HAVE YET TO GET THE REPLACEMENT OF MY AIRBAGS. I WENT TO 2 FORD DEALS AND WAS INFORMED THAT I NEED TO PRESENT A LETTER STATING THAT I COULD GET MY AIRBAGS REPLACED. MY VEHICLE REMAINS A HAZARD TO OCCUPANTS. HOW MUCH LONGER IS THE PROCESS FOR REPLACEMENT OF HAZARDOUS AIRBAGS? IS THERE ANYTHING I CAN DO TO SPEED UP THE PROCESS.

• 11/03/2017· AIR BAGS

  TAKATA RECALL - NO REMEDY DESPITE RECALL IN JUNE 2016. NO REPLACEMENT TO DATE. TAKATA HAS FILED CHAPTER 11.

• 11/03/2017· AIR BAGS

  TAKATA RECALL. HAVING BEEN CHECKING WITH HELFMAN FORD IN HOUSTON AND MANY OTHER LOCAL FORD DEALERS ON MANY OCCASIONS TO GET TAKATA REPLACEMENT AIRBAGS FOR MY 2009 FORD EDGE SINCE JULY 2016 THROUGH NOVEMBER 3, 2017 TO GET REPLACEMENT BECAUSE OF FEAR OF PERSONAL INJURY OR DEATH DUE TO DEFECTIVE AIRBAG AS PART OF THE NATIONAL AIR BAG RECALL BUT THE HOUSTON DEALERS DO NOT HAVE PARTS TO REPLACE STILL

• 11/02/2018· AIR BAGS

  TAKATA RECALL